domain.yml

---
actions:
  - utter_greet
  - utter_ask_username
  - utter_ask_mailid
  - utter_ask_phone_number
  - utter_ask_proceed
  - utter_goodbye
  - utter_iamabot
  - utter_not_serving
  - action_default_fallback
  - utter_ask_complain_text
  - utter_ask_complain_type
  - utter_ask_rating
  - utter_ask_feedback_text
  - action_show_menu
  - utter_query_type
  - utter_ask_faq_choice
  - utter_ask_faq_text
  - action_greet_back
  - utter_ask_give_rating
  - utter_ask_order_rating

entities:
  - username
  - mailid
  - phone_number
  - dish_name
  - dish_category
  - proceed
  - continue
  - moveon
  - confirm
  - complain_type
  - complain_text
  - rating
  - feedback_text
  - quantity
  - any_thing
  - faq_choice
  - faq_text
  - navigator

forms:
  - info_form
  - order_form
  - complain_form
  - feedback_form
  - faq_form
  - order_rating_form
  
intents:
  - greet
  - goodbye
  - order_food
  - inform
  - bot_challenge
  - deny
  - affirm
  - complain
  - complaint_init
  - feedback_init
  - faq_init
  - query_init
  - rating
  - quant
  - faq_choice
  - question
  - navigations
  - greetback
responses:
  utter_ask_complain_text:
    -
      text: "Please Describe your complain."
      buttons:
        -
          payload: "/navigations{\"navigation\": \"back2\"}"
          title: Back
  utter_ask_complain_type:
    -
      buttons:
        -
          payload: "/complain{\"complain_type\": \"Food Quality\"}"
          title: "Food Quality"
        -
          payload: "/complain{\"complain_type\": \"Delivery\"}"
          title: Delivery
        -
          payload: "/complain{\"complain_type\":\"Naaniz App\"}"
          title: "Naaniz App"
        -
          payload: "/complain{\"complain_type\":\"Other\"}"
          title: Other
        -
          payload: "/complain{\"complain_type\":\"back1\"}"
          title: Back
      text: "What is complain regarding ?"
  utter_ask_confirm:
    -
      buttons:
        -
          payload: "/affirm{\"confirm\":\"back3\"}"
          title: Back
      text: "Please confirm your details:\n\
          \x20name: {username} \n\
          \x20Contact no.: {phone_number} \n\
          \x20email: {mailid} "
  utter_ask_faq_choice:
    -
      buttons:
        -
          payload: "/faq_choice{\"faq_choice\": \"1\"}"
          title: "Choose from our set of FAQs"
        -
          payload: "/faq_choice{\"faq_choice\": \"2\" }"
          title: "Type your own question."
        -
          payload: "/faq_choice{\"faq_choice\": \"back2\"}"
          title: Back
      text: "How should we get your FAQ?"

  utter_ask_faq_text:
    -
      buttons:
        -
          payload: "/navigations{\"navigation\": \"back3\"}"
          title: Back
      text: "Please enter your question."
  utter_ask_feedback_text:
    -
      text: "Please enter your feedback."
      buttons:
        - 
          payload: "/navigations{\"navigation\":\"back2\"}"
          title: Back
  utter_ask_mailid:
    -
      buttons:
        -
          payload: "/inform{\"mailid\":\"back1\"}"
          title: Back
      text: "Please enter your mail id."
  utter_ask_phone_number:
    -
      buttons:
        -
          payload: "/inform{\"phone_number\":\"back2\"}"
          title: Back
      text: "Please enter your phone number."
  utter_ask_proceed:
    -
      buttons:
        -
          payload: "/inform{\"proceed\":\"add to cart\"}"
          title: "Add to Cart"
        -
          payload: "/inform{\"proceed\":\"buy now\"}"
          title: "Buy Now"
        -
          payload: "/inform{\"proceed\":\"change dish\"}"
          title: "Select Other Food item"
        -
          payload: "/inform{\"proceed\":\"switch category\"}"
          title: "Switch category"
        -
          payload: "/inform{\"proceed\":\"change quantity\"}"
          title: "Change quantity"
      text: "Please select above options"
  utter_ask_quantity:
    -
      text: "Please enter the quantity"
  utter_ask_rating:
    -
      buttons:
        -
          payload: "/rating{\"rating\":\"1\"}"
          title: 1
        -
          payload: "/rating{\"rating\": \"2\"}"
          title: 2
        -
          payload: "/rating{\"rating\":\"3\"}"
          title: 3
        -
          payload: "/rating{\"rating\":\"4\"}"
          title: 4
        -
          payload: "/rating{\"rating\":\"5\"}"
          title: 5
        -
          payload: "/rating{\"rating\":\"back1\"}"
          title: Back
      text: "Please rate your experience out of 5 ?"

  utter_ask_username:
    -
      text: "What is your name?"
  utter_goodbye:
    -
      text: Bye
  
  utter_ask_give_rating:
    -
      text: "Would you like to rate us?"
      buttons:
        - 
          payload: "/inform{\"confirm\":\"YES\"}"
          title: "Yes"
        - 
          payload: "/inform{\"confirm\":\"NO\"}"
          title: "No"     
          
  utter_ask_order_rating:
    -
      text: "Please rate your experience out of 5 ?"
      buttons:
        -
          payload: "/rating{\"rating\":\"1\"}"
          title: 1
        -
          payload: "/rating{\"rating\": \"2\"}"
          title: 2
        -
          payload: "/rating{\"rating\":\"3\"}"
          title: 3
        -
          payload: "/rating{\"rating\":\"4\"}"
          title: 4
        -
          payload: "/rating{\"rating\":\"5\"}"
          title: 5            

  utter_greet:
    -
      buttons:
        -
          payload: /order_food
          title: "Order Food"
        -
          payload: /query_init
          title: Query
        -
          payload: /faq_init
          title: FAQ
      text: "How can we help you today?"
  utter_iamabot:
    -
      text: "I am a bot, powered by Rasa."
  utter_not_serving:
    -
      text: "Currently we are not serving this dish. Would you like to have something else?"
  utter_query_type:
    -
      buttons:
        -
          payload: /feedback_init
          title: Feedback
        -
          payload: /complaint_init
          title: Complaint

        - 
          payload: /greetback
          title: Back
      text: "What kind of query is it?"

          
session_config:
  carry_over_slots_to_new_session: true
  session_expiration_time: 180
slots:
  complain_text:
    type: unfeaturized
  complain_type:
    type: unfeaturized
  confirm:
    type: unfeaturized
  dish_name:
    type: unfeaturized
  dish_category:
    type: unfeaturized  
  faq_choice:
    type: unfeaturized

  navigation:
    type: unfeaturized

  faq_text:
    type: unfeaturized
  feedback_text:
    type: unfeaturized
  mailid:
    type: unfeaturized
  phone_number:
    type: unfeaturized
  proceed:
    type: unfeaturized
  quantity:
    type: unfeaturized
  rating:
    type: unfeaturized
  username:
    initial_value: John
    type: unfeaturized
  give_rating:
    type: unfeaturized
  order_rating:
    type: unfeaturized