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[BUG] - After veracrypt system encryption in atlas os, it keeps getting stuck on a black screen when shutting down and rebooting. #1197

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hour-keeper opened this issue Aug 29, 2024 · 1 comment
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bug Something isn't working, let’s fix that

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@hour-keeper
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hour-keeper commented Aug 29, 2024

Before continuing...

  • I agree to follow Atlas' Code of Conduct
  • I have searched our issue tracker to verify that the issue hasn't been reported already
  • I have searched the Atlas documentation beforehand for a solution
  • I am on the latest version of Atlas, and didn't do an unsupported upgrade

Description

After atlas os was installed and rebooted, veracrypt encryption was started, and after the encryption was completed, it repeatedly appeared to be stuck on a black screen when rebooting or shutting down the computer.

Steps to reproduce

1.Installation of the system using the official windows 11 23h2 image
2.Full installation tutorial install atlas os and reboot
3.Follow the veracrypt software's wizard to encrypt your system.

Expected behavior

Normal reboot and shutdown

Actual behavior

Stuck on a black screen during reboot

Atlas Edition

Atlas for Windows 11 23H2

Desktop information

  • Intel Core i7 12700H
  • Samsung 8G x2
  • Storage 1: Micron MTFDKBA512TFH 512.1 GB
  • Storage 2: SAMSUNG MZVL2512HCJQ-00BL2 512.1 GB
  • GPU 1: Intel(R) Iris(R) Xe Graphics (128.00 MiB)
  • GPU 2: NVIDIA GeForce RTX 3050 Ti Laptop GPU (3.88 GiB)

Additional content

The bug is also reproducible on atlas os 10, which also appears to be stuck for a while during system operation, and the encryption works fine on systems with only a normal installation and no atlas os installed, presumably because some optimization measures are corrupting the prerequisites for the veracrypt encryption driver to work.
Sometimes the bug will not appear.

@hour-keeper hour-keeper added the bug Something isn't working, let’s fix that label Aug 29, 2024
@hour-keeper
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This bug is missing, I'm trying to reproduce this bug steadily.

@he3als he3als moved this to Waiting for reproduction in Atlas Playbook Oct 9, 2024
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Labels
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Status: Waiting for reproduction
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