Cover block with video not playing automatically in iOS #39148
Labels
Customer Report
Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"
[Feature] VideoPress
A feature to help you upload and insert videos on your site.
[Platform] Simple
[Plugin] Jetpack
Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/
[Plugin] VideoPress
A standalone plugin to add high-quality VideoPress videos to your site.
[Pri] Low
[Status] Priority Review Triggered
The guild in charge of triage has been notified of this issue in Slack
Triaged
[Type] Bug
When a feature is broken and / or not performing as intended
Impacted plugin
Jetpack, VideoPress
Quick summary
In this ticket (8579784-zd-a8c), a user reports that their cover blocks with videos are not playing in iOS.
I could see the issue in their site, and I could also reproduce it one time in a test site in wordpress.com, but when I moved it to atomic the issue stopped (the cover I added started playing automatically as expected). I tried to reproduce more times, but I wasn't able to because for some reason I started having some issues with the cover block in new test sites (not being able to apply the video, or the editor breaking).
Steps to reproduce
You need an iPhone or an iPhone simulator to test it. I used the iPhone simulator from the Xcode to reproduce it.
Screen.Recording.2024-08-29.at.18.28.25.mp4
A clear and concise description of what you expected to happen.
The video of the cover should play automatically.
What actually happened
The video is static.
Impact
Some (< 50%)
Available workarounds?
No and the platform is unusable
If the above answer is "Yes...", outline the workaround.
I started writing the following snippet to fix the issue that worked when running from the console (debugging through Safari), but after that I noticed that the user has a Premium plan, where we can't inject scripts. So it wasn't possible to test it.
And in my test, when I migrated my site to atomic the issue didn't happen anymore.
Platform (Simple and/or Atomic)
Simple
Logs or notes
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