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Sensei filter does not count existing (currently enrolled) students, affecting MailPoet integration #7718

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jinnypark opened this issue Dec 16, 2024 · 2 comments
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Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Status] Needs Triage Issue needs to be triaged [Type] Bug

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@jinnypark
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Steps to Reproduce

From user:

Current subscribers are people that are already subscribed to the products. Some have monthly subscriptions and some annual subscriptions.
So if you subscribe today you will show up under the “filter by” list for the current month’s new course, but if you have subscribed before the current month’s course was created, you show up as enrolled for the course, but you don’t show up when the “filter by” function is used and for that reason you are not passed on to Mailpoet as a subscriber to the latest course.

What I Expected

Currently enrolled users are counted towards 'filter by' list
The enrolled students list should be the same everywhere.

What Happened Instead

Currently enrolled users (i.e., renewed subscriptions) are not counted towards 'filter by' list, only new users

PHP / WordPress / Sensei LMS version

Sensei LMS: version: 4.24.3
Sensei Pro: version: 1.24.1

Context / Source

9007009-zd-a8c
p1734372556499899/1732540220.648619-slack-C07418EJ0

Note: we have a dedicated MailPoet getter for the enrolled students.

@jinnypark jinnypark added [Status] Needs Triage Issue needs to be triaged [Type] Bug labels Dec 16, 2024
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Support References

This comment is automatically generated. Please do not edit it.

  • 9007009-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Dec 16, 2024
@jinnypark
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jinnypark commented Dec 19, 2024

More information from the user:

the current subscribers gets added to the new course filtered list once they opened the course for the first time.

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