diff --git a/src/subdomains/generic/kyc/dto/ident-result.dto.ts b/src/subdomains/generic/kyc/dto/ident-result.dto.ts
index 13185cbd3..b5a27220f 100644
--- a/src/subdomains/generic/kyc/dto/ident-result.dto.ts
+++ b/src/subdomains/generic/kyc/dto/ident-result.dto.ts
@@ -59,6 +59,7 @@ export enum IdentShortResult {
   REVIEW = 'Review',
   SUCCESS = 'Success',
   FAIL = 'Fail',
+  PENDING = 'Pending',
 }
 
 export enum IdentItemStatus {
diff --git a/src/subdomains/generic/kyc/dto/sum-sub.dto.ts b/src/subdomains/generic/kyc/dto/sum-sub.dto.ts
index 537095dba..abcefb9ee 100644
--- a/src/subdomains/generic/kyc/dto/sum-sub.dto.ts
+++ b/src/subdomains/generic/kyc/dto/sum-sub.dto.ts
@@ -25,8 +25,8 @@ export interface SumSubWebhookResult {
     reviewRejectType?: ReviewRejectType;
     buttonIds?: string[];
   };
-  reviewStatus?: string;
-  videoIdentReviewStatus?: string;
+  reviewStatus?: ReviewStatus;
+  videoIdentReviewStatus?: ReviewStatus;
   createdAt: Date;
   createdAtMs?: Date;
   sandboxMode?: boolean;
@@ -95,9 +95,13 @@ export enum ReviewRejectType {
   RETRY = 'RETRY',
 }
 
-export enum VideoIdentStatus {
+export enum ReviewStatus {
+  INIT = 'init',
   PENDING = 'pending',
+  PRE_CHECKED = 'prechecked',
+  QUEUED = 'queued',
   COMPLETED = 'completed',
+  ON_HOLD = 'onHold',
 }
 
 export enum SumSubWebhookType {
@@ -269,6 +273,7 @@ const SumSubReasonMap: Record<SumSubRejectionLabels, string> = {
 };
 
 export function getSumsubResult(dto: SumSubWebhookResult): IdentShortResult {
+  if (dto.reviewStatus === ReviewStatus.INIT) IdentShortResult.PENDING;
   switch (dto.type) {
     case SumSubWebhookType.APPLICANT_PENDING:
       return IdentShortResult.REVIEW;
@@ -277,10 +282,15 @@ export function getSumsubResult(dto: SumSubWebhookResult): IdentShortResult {
       return dto.reviewResult.reviewAnswer === ReviewAnswer.GREEN ? IdentShortResult.SUCCESS : IdentShortResult.FAIL;
 
     case SumSubWebhookType.VIDEO_IDENT_STATUS_CHANGED:
-      if (dto.videoIdentReviewStatus === VideoIdentStatus.PENDING) {
+      if (dto.videoIdentReviewStatus === ReviewStatus.INIT) {
+        return IdentShortResult.PENDING;
+      }
+
+      if (dto.videoIdentReviewStatus === ReviewStatus.PENDING) {
         return IdentShortResult.REVIEW;
       }
-      if (dto.videoIdentReviewStatus === VideoIdentStatus.COMPLETED) {
+
+      if (dto.videoIdentReviewStatus === ReviewStatus.COMPLETED) {
         return dto.reviewResult.reviewAnswer === ReviewAnswer.GREEN ? IdentShortResult.SUCCESS : IdentShortResult.FAIL;
       }
       break;
diff --git a/src/subdomains/generic/kyc/entities/kyc-step.entity.ts b/src/subdomains/generic/kyc/entities/kyc-step.entity.ts
index 15baeefdf..4de92aa44 100644
--- a/src/subdomains/generic/kyc/entities/kyc-step.entity.ts
+++ b/src/subdomains/generic/kyc/entities/kyc-step.entity.ts
@@ -212,6 +212,17 @@ export class KycStep extends IEntity {
     return [this.id, update];
   }
 
+  inProgress(result?: KycStepResult): UpdateResult<KycStep> {
+    const update: Partial<KycStep> = {
+      status: KycStepStatus.IN_PROGRESS,
+      result: this.setResult(result),
+    };
+
+    Object.assign(this, update);
+
+    return [this.id, update];
+  }
+
   ignored(comment: string): UpdateResult<KycStep> {
     const update: Partial<KycStep> = {
       status: KycStepStatus.IGNORED,
diff --git a/src/subdomains/generic/kyc/services/kyc.service.ts b/src/subdomains/generic/kyc/services/kyc.service.ts
index ccfd7a79b..b10d39838 100644
--- a/src/subdomains/generic/kyc/services/kyc.service.ts
+++ b/src/subdomains/generic/kyc/services/kyc.service.ts
@@ -518,6 +518,11 @@ export class KycService {
         await this.kycStepRepo.update(...kycStep.pause(dto));
         break;
 
+      case IdentShortResult.PENDING:
+        if ([KycStepStatus.EXTERNAL_REVIEW].includes(kycStep.status))
+          await this.kycStepRepo.update(...kycStep.inProgress(dto));
+        break;
+
       case IdentShortResult.REVIEW:
         if (![KycStepStatus.INTERNAL_REVIEW, KycStepStatus.MANUAL_REVIEW].includes(kycStep.status))
           await this.kycStepRepo.update(...kycStep.externalReview(dto));