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Messages send, but responses never arrive #34

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Bearded-Blunder opened this issue Sep 12, 2016 · 11 comments
Closed

Messages send, but responses never arrive #34

Bearded-Blunder opened this issue Sep 12, 2016 · 11 comments

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@Bearded-Blunder
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Messages send and show up at the other end, but responses from my contacts never arrive, only showing up if I subsequently login using the official client and only showing up there. This is running under Windows 10, I've not tried on Linux, and is in addition to problems corresponding to issues #2 (not such a big deal) and #30 (bigger deal resulting in long startup times and/or complete hangs) in the case of #30 this only happens for some contacts, and not others.

I'm hoping you make a breakthrough, as pidgin allows setting fonts and font sizes which the new official client lacks the ability to do, a feature my 73yo mother needs in order to use YIM as she finds their new interface too difficult to read. I could shift her onto a different network easily enough, but shifting her contacts to it as well is problematic.

@EionRobb
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Please get a debug log (from the buddy list, Help->Debug Window) while someone sends you a message that you're not seeing.

@dequis
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dequis commented Sep 13, 2016

While what eion requested still stands, because we need it to fix things, maaaaybe...

as pidgin allows setting fonts and font sizes

...you could install a browser extension such as stylish (chrome, firefox), from the stylish menu pick "write a style for messenger.yahoo.com", and copypaste this code:

* {
    font-family: "Arial" !important;
    font-weight: bold !important;
    font-size: 18px !important;
}

Not sure if that's enough, tweak as you wish. Maybe add color: black !important; to make all the fonts black.

You can also press control + (plus key) to increase the size of everything proportionally, in which case it might help to make the sidebar somewhat smaller with:

.content > .col1 {
    width: 250px !important;
}
.content > .col2 {
    left: 250px !important;
}

.list-item-timestamp {
    display: none;
}

@Bearded-Blunder
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@EionRobb Will try, just tried to reproduce it from my mother's account and laptop downstairs, but that's working, some reason it hasn't been from across the road at my sister's, can't do much to test that right now, don't think invading her house at 2:15am to send myself a message would be very popular! Phoning her to message me even less so.

@EionRobb
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@Bearded-Blunder that's a risk I'm willing to take! ;)

Sure, just whenever.

@Bearded-Blunder
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Since using the official client to clear conversations for the two contacts which were loading up old messages on start, I am no longer able to reproduce this (the problem went away). Even though it was a third contact who was unable to send to me. Should I close this?

@dequis
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dequis commented Sep 13, 2016

BTW i've found that using the clear conversations feature of the official client breaks things, see this comment for details. Does that description match your experience, or is everything working fine?

@Bearded-Blunder
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Bearded-Blunder commented Sep 13, 2016

Um, it cured all the beeping and a (literal) half hour delay signing in, so far everything I've done appears to work, however, I haven't tried talking with those particular contacts, they're not online often, and tend to message me if/when they want to talk often making an "appointment" to do so via email first, so I can't comment on if it has broken talking to them until they try, if it fails they have other means to contact me, and I'll find out that way. I do know at least one of them has previously used that function themselves in the past though. Wondering now if that's related to why their conversations were loading up on sign-in when others weren't.

@dequis
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dequis commented Sep 13, 2016

a (literal) half hour delay signing in

Jesus christ what.

@Bearded-Blunder
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That's how long it was taking to load up (and log yet again) all that was said going right back to January, I'd seen warnings of potential issues clearing the logs here and on yahoo's forum, but I had to do something, "loading old messages" wasn't a minor inconvenience, was a major headache. during which time I could do nothing in pidgin, as it constantly flipped focus between windows and added and removed (not responding) to the title bar.. fortunately getting rid of that chat history seemed to cure it.

@geniuswithaces
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geniuswithaces commented Sep 14, 2016

i have seen very long logins as well.. i dont think it was that long, but part of it was the old messages being downloaded, but as was mentioned earlier. clearing them from the server screws others things up. I have noticed using the timestamp plugins gave me errors, so i unchecked them and would say if something looks strange... disable the extra plugins. it only adds additional layers and possible problems.

after the downloading..... When you are in the Message, click on the area as if you are about to reply.. then under the options pulldown uncheck "Enable Logging" the reloading of old messages stopped.

@dequis
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dequis commented Sep 16, 2016

Well, closing this one since the main issue can't be reproduced anymore.

For the secondary issue (too many old messages), that'd be a dupe of #30 (which i think is mostly fixed already but i could be wrong)

@dequis dequis closed this as completed Sep 16, 2016
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