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"Receipt scanning failed" message showing as sent from __fake__ #30408

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3 of 6 tasks
kavimuru opened this issue Oct 26, 2023 · 4 comments
Closed
3 of 6 tasks

"Receipt scanning failed" message showing as sent from __fake__ #30408

kavimuru opened this issue Oct 26, 2023 · 4 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@kavimuru
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Version Number:
Reproducible in staging?: needs reproduction
Reproducible in production?: needs reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @mallenexpensify
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1698182021255339

Action Performed:

  1. Requested money as part of the Money20/20 flow (upload receipt, split with multiple users)
  2. Uploaded a Lowes receipt from my phone
  3. Smartscan failed, messages showed as being from __fake__

Expected Result:

Either

  1. No additional message sent (see BBQ photo example in thread)
  2. The user sending the message being shown as something else. Concierge?

##Actual Result:
Message shows as being from __fake__

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Android: Native
Android: mWeb Chrome
iOS: Native
iOS: mWeb Safari
MacOS: Chrome / Safari

BBQ photo example for Expected result
image (6)

image (5)

image (3)

image (4)

MacOS: Desktop

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@kavimuru kavimuru added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Oct 26, 2023
@melvin-bot
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melvin-bot bot commented Oct 26, 2023

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Oct 26, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@c3024
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c3024 commented Oct 26, 2023

What is the expected behaviour here?

As far as I see, we show a user details for report action messages.

Do we want to show the policy owner name here in place of __fake__ this being a policy chat?

@twisterdotcom
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Dupe: #30134

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