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[$500] IOU - Error page appear when Employee replace receipt from manual request #34417

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kavimuru opened this issue Jan 12, 2024 · 8 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors

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@kavimuru
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kavimuru commented Jan 12, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 1.4.24-4
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

Action Performed:

  1. Login as Employee
  2. Navigate to Workspace chat
  3. Go to +> Request money> Manual
  4. Add amount and tap Next
  5. On Manual page tap 3-dot menu >Add receipt and create the expense
  6. Navigate to the IOU details page and open the receipt
  7. From 3-dot menu select Replace

Expected Result:

Receipt page should open so user can replace the receipt

Actual Result:

Error page appear when Employee replace receipt from manual request

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6339895_1705050008571.az_recorder_20240111_221143.1.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01fa38279d33a4e92a
  • Upwork Job ID: 1745743279038337024
  • Last Price Increase: 2024-01-12
@kavimuru kavimuru added DeployBlockerCash This issue or pull request should block deployment External Added to denote the issue can be worked on by a contributor Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Jan 12, 2024
@melvin-bot melvin-bot bot changed the title mWeb - IOU - Error page appear when Employee replace receipt from manual request [$500] mWeb - IOU - Error page appear when Employee replace receipt from manual request Jan 12, 2024
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melvin-bot bot commented Jan 12, 2024

Triggered auto assignment to @jliexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

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melvin-bot bot commented Jan 12, 2024

Job added to Upwork: https://www.upwork.com/jobs/~01fa38279d33a4e92a

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Jan 12, 2024
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melvin-bot bot commented Jan 12, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @alitoshmatov (External)

@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Jan 12, 2024
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

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melvin-bot bot commented Jan 12, 2024

Triggered auto assignment to @Gonals (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@kavimuru kavimuru changed the title [$500] mWeb - IOU - Error page appear when Employee replace receipt from manual request [$500] IOU - Error page appear when Employee replace receipt from manual request Jan 12, 2024
@Gonals
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Gonals commented Jan 12, 2024

It seems it starts working after a while. Probably when Onyx pushes something back.
I think this flow is rare enough that we don't need to block (User chooses manual, immediately adds a receipt and then immediately changes it)

@Gonals Gonals added Daily KSv2 and removed DeployBlockerCash This issue or pull request should block deployment Hourly KSv2 labels Jan 12, 2024
@bernhardoj
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This issue is related to #33750.

The transaction thread OpenReport request fails and returns an error. Because it has an error, the receipt page will show not found based on this logic.

App/src/libs/ReportUtils.ts

Lines 3934 to 3944 in 964548a

function canUserPerformWriteAction(report: OnyxEntry<Report>) {
const reportErrors = getAddWorkspaceRoomOrChatReportErrors(report);
// If the Money Request report is marked for deletion, let us prevent any further write action.
if (isMoneyRequestReport(report)) {
const parentReportAction = ReportActionsUtils.getReportAction(report?.parentReportID ?? '', report?.parentReportActionID ?? '');
if (parentReportAction?.pendingAction === CONST.RED_BRICK_ROAD_PENDING_ACTION.DELETE) {
return false;
}
}
return !isArchivedRoom(report) && isEmptyObject(reportErrors) && report && isAllowedToComment(report) && !isAnonymousUser;
}

Read more about the root cause of OpenReport fails here.

@tgolen
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tgolen commented Jan 12, 2024

Yeah, that looks correct from what I saw in my testing, but I couldn't reliably reproduce it and I think the error occurs with or without my changes to the receipt selector. I think the receipt selector PR merely unveiled the failures that have already been happening. Hopefully, we can get to the bottom of it in #33750 and I am going to close this issue because it's mostly a duplicate.

@tgolen tgolen closed this as completed Jan 12, 2024
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