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[$500] [Members] The page for adding a payment card does not open during transfer owner flow #39349

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izarutskaya opened this issue Apr 1, 2024 · 9 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors

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@izarutskaya
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izarutskaya commented Apr 1, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: v1.4.58-4
Reproducible in staging?: Y
Reproducible in production?: Y
Found when validating PR: #39035
Email or phone of affected tester (no customers): [email protected]
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

  1. Log in to the App
  2. Open paid workspace where you are an admin but not an owner
  3. Go to the members screen
  4. Press on the owner member
  5. Press the Transfer owner button

Expected Result:

The page for adding a payment card opens during transfer owner flow

Actual Result:

The page for adding a payment card does not open during transfer owner flow

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6434012_1711966471464.bandicam_2024-03-31_22-12-31-347.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~017852f04ab7d12650
  • Upwork Job ID: 1775223579538042880
  • Last Price Increase: 2024-04-02
@izarutskaya izarutskaya added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Apr 1, 2024
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melvin-bot bot commented Apr 1, 2024

Triggered auto assignment to @slafortune (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@izarutskaya
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We think this issue might be related to the #collect project.

@slafortune slafortune added the External Added to denote the issue can be worked on by a contributor label Apr 2, 2024
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melvin-bot bot commented Apr 2, 2024

Job added to Upwork: https://www.upwork.com/jobs/~017852f04ab7d12650

@melvin-bot melvin-bot bot changed the title The page for adding a payment card does not open during transfer owner flow [$500] The page for adding a payment card does not open during transfer owner flow Apr 2, 2024
@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Apr 2, 2024
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melvin-bot bot commented Apr 2, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @hoangzinh (External)

@trjExpensify
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trjExpensify commented Apr 5, 2024

@burczu @luacmartins is this known?

@melvin-bot melvin-bot bot added the Overdue label Apr 5, 2024
@trjExpensify trjExpensify changed the title [$500] The page for adding a payment card does not open during transfer owner flow [$500] [Members] The page for adding a payment card does not open during transfer owner flow Apr 5, 2024
@luacmartins
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luacmartins commented Apr 5, 2024

First time I came across this. We check if the user has a funding method in both the App and the API. @izarutskaya do you have a user name or better yet a requestID you could share? You can get the requestID by going to the Network tab in the browser console, searching for the RequestWorkspaceOwnerChange request and in the Preview tab, look for requestID

Screenshot 2024-04-05 at 8 56 47 AM

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melvin-bot bot commented Apr 5, 2024

@hoangzinh, @slafortune Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

@luacmartins
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Bump @izarutskaya

@luacmartins
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I can see that the admin email is on the [applause.expensifail.com](http://applause.expensifail.com/) which is not billed, so won't trigger that flow and this is expected. @isagoico is working on the correct test steps here. Gonna close this one.

@github-project-automation github-project-automation bot moved this from Polish to Done in [#whatsnext] #wave-collect Apr 8, 2024
@melvin-bot melvin-bot bot removed the Overdue label Apr 8, 2024
@luacmartins luacmartins self-assigned this Apr 8, 2024
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