When holding an expense on mobile the keyboard is blocking the bottom sheet with no way of dismissing the keyboard

[m-natarajan]

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Version Number: 9.0.14-3
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @dubielzyk-expensify
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1722340938958869

Action Performed:

1. User A creates a workspace with a brand new account
2. Invite user B to the workspace
3. User B submits a report with two expenses to approver
4. As approver, User A, holds one of the expenses and enters a reason why.

Expected Result:

On the educational screen keyboard should be dismissible and should not block the bottom.

Actual Result:

keyboard is blocking the bottom sheet with no way of dismissing the keyboard

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

GKFK6469.1.MP4

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[melvin-bot]

Triggered auto assignment to @strepanier03 (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[abzokhattab]

Unable to reproduce on the latest main

Screen.Recording.2024-07-30.at.6.48.26.PM.mov

[melvin-bot]

@strepanier03 Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

@strepanier03 Still overdue 6 days?! Let's take care of this!

[strepanier03]

I can't get BrowserStack going to test this. Requested help testing here.

If the tester can't repro, I think we should tag need repro and close for now.

[melvin-bot]

@mallenexpensify this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

@mallenexpensify Huh... This is 4 days overdue. Who can take care of this?

[mallenexpensify]

@dubielzyk-expensify do you know what triggers the educational pop up? I didn't get it with my test. It's possible I've tested holding an expense before so it didn't show.

RPReplay_Final1723590186.MP4

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[dubielzyk-expensify]

@dubielzyk-expensify do you know what triggers the educational pop up? I didn't get it with my test. It's possible I've tested holding an expense before so it didn't show.

It only seems to trigger on your first ever "Held" expense. So you'll need to create a test account or something

[melvin-bot]

@mallenexpensify Eep! 4 days overdue now. Issues have feelings too...

[mallenexpensify]

@dubielzyk-expensify , for testing, is the expanded version this?:

Action Performed:

1. User A creates a workspace with a brand new account
2. Invite user B to the workspace
3. User B submits a report with two expenses to approver
4. As approver, User A, holds one of the expenses and enters a reason why.

OG version

Action Performed:

1. Submit a report with couple expenses to approver
2. As approver hold one of the expense
3. Enter reason

Expected Result:

On the educational screen keyboard should be dismissible and should not block the bottom.

Actual Result:

keyboard is blocking the bottom sheet with no way of dismissing the keyboard

I started a test but, after inviting a a user to a workspace, then logging in as that user, I don't see the workspace featured in the list. Reported in #expensify-bugs
https://expensify.slack.com/archives/C049HHMV9SM/p1724113581404369

[dubielzyk-expensify]

I believe so, yes

[mallenexpensify]

Thx, updated OP. Waiting to hear back about bug I encountered then will revisit.

[melvin-bot]

@mallenexpensify Huh... This is 4 days overdue. Who can take care of this?

[mallenexpensify]

ugggggh, ran into another bug while trying to test today, commented here

Will revisit again soon

[mvtglobally]

Issue not reproducible during KI retests. (First week)

[mallenexpensify]

Since it's not reproducible, going to (continue to) drag my feet a bit.

[mvtglobally]

Issue not reproducible during KI retests. (Second week)

[mallenexpensify]

Gonna close since it's not repro twice. Thanks @mvtglobally for testing!