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Onboarding - Concierge and self-DM chats disappear from LHN after returning from accounting #51974

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IuliiaHerets opened this issue Nov 4, 2024 · 7 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering

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@IuliiaHerets
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If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 9.0.57.0
Reproducible in staging?: Y
Reproducible in production?: N
Issue was found when executing this PR: #51070
Email or phone of affected tester (no customers):
Issue reported by: Applause Internal Team

Action Performed:

  1. Go to https://staging.new.expensify.com/
  2. Enter a new email and tap "Join"
  3. Select "Manage my team's expense" on onboarding > any number of employees
  4. Select any integration option
  5. Navigate to the concierge chat
  6. Open the task "Connect to "
  7. Tap the link "Take me to Accounting"
  8. Return to the LHN using the back icon

Expected Result:

The Concierge and self-DM chats are displayed in the LHN

Actual Result:

Th Concierge and self-DM chats disappear from LHN after returning from accounting

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6654450_1730735787995.video_2024-11-04_10-56-02.mp4

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@IuliiaHerets IuliiaHerets added Bug Something is broken. Auto assigns a BugZero manager. DeployBlocker Indicates it should block deploying the API labels Nov 4, 2024
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melvin-bot bot commented Nov 4, 2024

Triggered auto assignment to @JmillsExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@melvin-bot melvin-bot bot added the Daily KSv2 label Nov 4, 2024
@IuliiaHerets
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Issue not repro with stg server off

RPReplay_Final1730739679.MP4

@neil-marcellini
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neil-marcellini commented Nov 5, 2024

I just tested on iOS mWeb and it's not reproducible. That's the environment that proved it wasn't reproducible on prod. Therefore I don't think this is a blocker. Please re-test on mWeb Android and we can close if it's not reproducible there.

Proof:

ScreenRecording_11-05-2024.11-41-27_1.MP4

@neil-marcellini neil-marcellini removed the DeployBlocker Indicates it should block deploying the API label Nov 5, 2024
@melvin-bot melvin-bot bot added the Overdue label Nov 11, 2024
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melvin-bot bot commented Nov 12, 2024

@JmillsExpensify Still overdue 6 days?! Let's take care of this!

@JmillsExpensify
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Asked QA to re-test in Slack.

@melvin-bot melvin-bot bot removed the Overdue label Nov 13, 2024
@isagoico
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Issue is not reproducible anymore 🎉

video_2024-11-13_09-18-26.mp4

@JmillsExpensify
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Thanks! Closing

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