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[HOLD for payment 2024-12-03] [Search v1.2] - Button loads infinitely when approving or paying expense in Search in offline mode #52365

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IuliiaHerets opened this issue Nov 12, 2024 · 18 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Engineering Weekly KSv2

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@IuliiaHerets
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IuliiaHerets commented Nov 12, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 9.0.60-0
Reproducible in staging?: Y
Reproducible in production?: N/A - new feature, doesn't exist in prod
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team

Action Performed:

Precondition:

  • User has paid expense in Search before.
  1. Go to staging.new.expensify.com
  2. Go to workspace chat.
  3. Submit an expense.
  4. Go to Search.
  5. Go offline.
  6. Click Pay or Approve button.

Expected Result:

The expense is paid successfully in offline mode, or the button should be disabled if pay does not work in search in offline mode.

Actual Result:

The button loads infinitely when approving or paying expense in Search in offline mode.

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6662139_1731391364441.20241112_140019.mp4

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Issue OwnerCurrent Issue Owner: @luacmartins
@IuliiaHerets IuliiaHerets added DeployBlockerCash This issue or pull request should block deployment Bug Something is broken. Auto assigns a BugZero manager. labels Nov 12, 2024
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melvin-bot bot commented Nov 12, 2024

Triggered auto assignment to @madmax330 (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented Nov 12, 2024

Triggered auto assignment to @stephanieelliott (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

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melvin-bot bot commented Nov 12, 2024

💬 A slack conversation has been started in #expensify-open-source

@melvin-bot melvin-bot bot added the Daily KSv2 label Nov 12, 2024
@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Nov 12, 2024
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@cretadn22
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Proposal

Please re-state the problem that we are trying to solve in this issue.

Search - Button loads infinitely when approving or paying expense in Search in offline mode

What is the root cause of that problem?

When approving a money request on the search page, we update the isActionLoading flag to show the loading icon. However, since the request cannot be completed offline, the offline icon continues to display indefinitely.

data: transactionID
? {[`${ONYXKEYS.COLLECTION.TRANSACTION}${transactionID}`]: {isActionLoading: isLoading}}
: (Object.fromEntries(reportIDList.map((reportID) => [`${ONYXKEYS.COLLECTION.REPORT}${reportID}`, {isActionLoading: isLoading}])) as Partial<SearchReport>),

What changes do you think we should make in order to solve the problem?

Solution 1: We can disable the approve button on the search page

Add new prop isDisabled, if isOffline is true and action is approve we will pass this prop is true and disable the button

52

Solution 2: Show a modal when user click on the approve button to inform users that this action cannot be performed while offline

                    <DecisionModal
                        title={translate('common.youAppearToBeOffline')}
                        prompt={translate('common.offlinePrompt')}
                        isSmallScreenWidth={isSmallScreenWidth}
                        onSecondOptionSubmit={() => setIsOfflineModalVisible(false)}
                        secondOptionText={translate('common.buttonConfirm')}
                        isVisible={isOfflineModalVisible}
                        onClose={() => setIsOfflineModalVisible(false)}
                    />
19

What alternative solutions did you explore? (Optional)

@luacmartins
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I'm the author of the PR that introduced this functionality. I'll work on a fix

@luacmartins luacmartins assigned luacmartins and unassigned madmax330 Nov 12, 2024
@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Hourly KSv2 labels Nov 12, 2024
@luacmartins
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PR in review

@luacmartins
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Fixed in staging.

@luacmartins luacmartins removed the DeployBlockerCash This issue or pull request should block deployment label Nov 12, 2024
@luacmartins luacmartins changed the title Search - Button loads infinitely when approving or paying expense in Search in offline mode [Search v1.2] - Button loads infinitely when approving or paying expense in Search in offline mode Nov 12, 2024
@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Nov 12, 2024
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melvin-bot bot commented Nov 13, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.60-3 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-11-20. 🎊

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melvin-bot bot commented Nov 13, 2024

@luacmartins @stephanieelliott @luacmartins The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

@luacmartins luacmartins added Daily KSv2 and removed Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production labels Nov 13, 2024
@luacmartins luacmartins changed the title [HOLD for payment 2024-11-20] [Search v1.2] - Button loads infinitely when approving or paying expense in Search in offline mode [Search v1.2] - Button loads infinitely when approving or paying expense in Search in offline mode Nov 13, 2024
@luacmartins luacmartins reopened this Nov 13, 2024
@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 labels Nov 14, 2024
@melvin-bot melvin-bot bot changed the title [Search v1.2] - Button loads infinitely when approving or paying expense in Search in offline mode [HOLD for payment 2024-11-21] [Search v1.2] - Button loads infinitely when approving or paying expense in Search in offline mode Nov 14, 2024
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melvin-bot bot commented Nov 14, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.61-3 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-11-21. 🎊

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melvin-bot bot commented Nov 14, 2024

@luacmartins @luacmartins The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

@luacmartins luacmartins changed the title [HOLD for payment 2024-11-21] [Search v1.2] - Button loads infinitely when approving or paying expense in Search in offline mode [Search v1.2] - Button loads infinitely when approving or paying expense in Search in offline mode Nov 14, 2024
@luacmartins luacmartins added Reviewing Has a PR in review and removed Awaiting Payment Auto-added when associated PR is deployed to production labels Nov 14, 2024
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melvin-bot bot commented Nov 25, 2024

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Weekly KSv2 labels Nov 26, 2024
@melvin-bot melvin-bot bot changed the title [Search v1.2] - Button loads infinitely when approving or paying expense in Search in offline mode [HOLD for payment 2024-12-03] [Search v1.2] - Button loads infinitely when approving or paying expense in Search in offline mode Nov 26, 2024
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Nov 26, 2024
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melvin-bot bot commented Nov 26, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

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melvin-bot bot commented Nov 26, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.66-8 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-12-03. 🎊

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melvin-bot bot commented Nov 26, 2024

@luacmartins @luacmartins The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

@luacmartins
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This is done

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