[Dup Glitch] Player progress resetting.

[neviskcubo]

Describe the bug

Specific players are complaining that their progress is being reset when the server restarts.

How to reproduce

The pass needs to be active in multi-server mode and one of the servers restarts, and for some reason some players' progress will be reset.

Screenshots / Videos

No response

Server Log

https://mcpaste.io/9b4a3ca4cfb3a978

[thiagogebrimm]

same problem, it's really annoying

[thiagogebrimm]

It seems that the bungecoord config doesn't work as well as it should

[neviskcubo]

the error remains, generating an absurd duplication of items as progress resets and players can get the rewards again, I don't understand how this error continues to be ignored...

[Timoti11]

me too...

[KPGTB]

Hey! I can't recreate that problem. Can you send video of that problem, or steps that need to be done to recreate that?

[Timoti11]

Hey! I can't recreate that problem. Can you send video of that problem, or steps that need to be done to recreate that?

I can't make video with it, because it's randomly event

Steps:

1. Create same daily and weekly quests for each back-server
2. Link it with help of MySQL (MariaDB in my case)
3. Randomly after relogin check that some players have full reset of progress and levels

Paper, 1.20.2, offline-mode

[neviskcubo]

exactly as described above, but something that happens to me too, is that the daily missions are different and individual per server.

[GC-spigot]

We're looking into this, sorry about the delay and thanks for the report. We'll keep in touch if we have follow up questions or when it's resolved.

[KPGTB]

Hey! How do you restart your server? I.e. by using restart/stop command, closing server using ^C in terminal or by killing process using i.e. commands to kill process, spamming ^C or closing terminal window?

[neviskcubo]

Hey! How do you restart your server? I.e. by using restart/stop command, closing server using ^C in terminal or by killing process using i.e. commands to kill process, spamming ^C or closing terminal window?

Currently to manage my servers I use pterodactyl and for automatic restart I use: Ultimate auto restart, I don't know how it manages this restart, but I imagine it is the same effect as pressing "restart" on the ptero.

[GC-spigot]

@neviskcubo @Timoti11 @thiagogebrimm I'm testing this as well, I can't recreate it either just yet - but we won't give up until this is figured out.

I need few more questions answered:

• Does this reset all the rewards they have opened but still keep the points, or is all progress reset?
• When server restarts, are players automatically moved to the other server or are kicked from network?
• Does this happen just relogging without server restarts?
• How often does this happen?

Thank you so much guys, sorry about this problem and let's figure this one out together.

[neviskcubo]

I need few more questions answered:

• Does this reset all the rewards they have opened but still keep the points, or is all progress reset? Completely reset
• When server restarts, are players automatically moved to the other server or are kicked from network? Are moved to another server
• Does this happen just relogging without server restarts? I didn't get any information about just relogging
• How often does this happen? For a while it stopped happening, after updates to mysql, but recently it started happening again, with an average of 150 players online, we have 1~3 reset cases per day

[neviskcubo]

The error is getting worse, I was using 4.4.2 I decided to update to 4.4.9, it reset the progress of almost all players on the server, I update their progress, a few hours pass, it resets again

From 2 days ago to today:

[KPGTB]

I'm sorry, but we still are trying to fix it, but we can't recreate that problem 😢