MacOS M1 Pro - Random Crash on startup. #1351
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There is nothing interesting in that log. Please provide a crash log found in the |
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I have made a code change that hopefully will avoid this. Please let me know if 3.0.7 (to be released this week) solves the problem. |
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Had a couple random crashes on 3.0.7. There was three log files in log folder. |
Do you have a crash report in the |
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There was 3 of them. I changed the file types from .ips to .log to be able to upload them here. HSTracker-2024-10-12-021219.log |
Does it happen all the time or just occasionally? |
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No, it’s just random crashes. |
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I made a couple of fixes to try to fix both start up crashes. Hopefully things will be better, but please let me know how 3.0.8 compares. |
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Sweet cheers dude, I've just updated, I'll have a play around and post logs if needed. :) |
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Another random crash. |
This is very different than previous crashes. Not much useful in the report. If it keeps happening, it may be time to upgrade Mono runtime |
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I've never heard of the Mono Runtime, I'll take a look into upgrading it. |
It is embedded, nothing you need to worry about. Just saying I may try upgrading it and see if the crashes go away. |
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ah okay, I get you. |
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Another random crash from console logs. Forgot to upload last week. |
Were you playing Duos or just regular Battlegrounds? |
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Pretty sure in duos, been hammering that recently. |
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HSTracker-2024-10-28-031006.log New crash, ran battle.net app. pressed play as HS was loading i opened HS tracker and error screen popped. |
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Another one this morning. |
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Has this improved with 3.1.0? I have fixed several issues on the upcoming 3.1.1, so curious where this stands with current version. |
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No crashes on 3.1.0. But have had some issue with overlays not disappearing in battlegrounds, between turns. Last week whilst playing, I had a message appear saying Hs tracker was using significant storage or memory. I can't remember exactly what it said. A box appeared on screen with a list of items. In the list was battle.net/Hearthstone/Microsoft edge/HSTracker I tried to google it, but didn't find much information. |
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If the log didn't rotate, it will show the memory used by the app, like this: |
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Well, if there is no log under the logs folder from the help menu, I don't
know why.
…On Tue, Nov 12, 2024 at 8:15 PM DazzaButch ***@***.***> wrote:
okay for some reasons, I don't have log files?
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Couple logs from a few random crashes I had whilst playing BG/Duo's. HSTracker-2024-11-23-065402.log |
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@DazzaButch if this happens again, can you grab the Hearthstone Please attach that log, plus the HSTracker log. Hopefully that could help me recreate the issue and identify the root cause. |
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Yeah, sure I'll try remembering. Was playing BG's and Duos. Message saying HStracker has crashed with Report/Ignore/Reopen buttons. I pressed ignore as I was middle of BG's. :(( HSTracker-2024-11-27-024911.log I got two of those power.logs from today. |
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You can compress it and share the link. I really want to find out what is going on these random crashes that I haven't seen locally |
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the 2nd power log above is zipped |
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Random crash whilst playing BG's again. Message box HS tracker has crashed, report, ignore, reopen. Tabbed straight out and grabbed power.log and hs tracker one. Hopefully you'll find something. |
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Your crashes are not what I expected. I haven't been able to replicate yet. What language are you using for HSTracker and Hearthstone? Anything in particular in BGs that you noticed, a specific card that triggers it? The crash is in the mirror code and I haven't been lucky to hit it yet. Do you have any security or firewall software installed? |
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My machine is an MacMini M1 on the latest OSx using the standard firewall. I will try to remember what im doing, it usually happens so random, i dont get to see what triggers it. |
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I was wondering if there is anything to explain what's going on as I haven't seen anything similar yet. I ran the code that's crashing in a loop under a test application and it never crashed, so not sure what triggers it. When I identify that, I will fix it quickly, just need some help/patience. |
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Describe the bug
A clear and concise description of what the bug is.
To Reproduce
Steps to reproduce the behavior:
Game mode
Expected behavior
Battle.net was running, I had hearthstone open but it was on idle and come up with the reconnect screen.
I pressed reconnect twice and program didnt respond.
I quit HS an reopened it, and HS Replay crashed.
Screenshots
If applicable, add screenshots to help explain your problem.
Version (please complete the following information):
3.0.6 (2981)
Additional context
Add any other context about the problem here.
Log file
hstracker.log
Deck code
If the problem happens with a specific deck, please include the deck code used.
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