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502 bad gateway #37

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ChrisMD123 opened this issue Jan 24, 2022 · 4 comments
Closed

502 bad gateway #37

ChrisMD123 opened this issue Jan 24, 2022 · 4 comments

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@ChrisMD123
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ChrisMD123 commented Jan 24, 2022

After going through the PG&E authorization process without error, I am receiving a 502 bad gateway error and cannot proceed any further on Open Energy View. If I go back to my PG&E authorizations page, I do not see Open Energy View on the list.

@JPHutchins
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@ChrisMD123 Thank you for testing! The registration with PGE is currently down but should be up by the end of the week. I'll tag you in this issue when it's ready to test again.

@JPHutchins
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@ChrisMD123 A user has reported that registration worked for them, give it a shot when you're able. Thanks again!

@ChrisMD123
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ChrisMD123 commented Jan 28, 2022

It worked! Closing the issue. However, it only picked up data through October 2021. Should I open a new issue for that?

@JPHutchins
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@ChrisMD123 Gas is not supported by OEV yet, you can track progress here: #32

You should open a ticket for the other issue if:

  • the PGE account at that address is older than Oct 2021 (it can't deal with changing addresses)
  • you have logged out of OEV and back in (or just refreshed the page)

It would be good to track - it might be something I have to pursue with PGE as it reminds me of a previous sighting I had!

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