73810.json

{"Reviews": [{"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Rancho Palos Verdes, California", "Title": "\u201cHospital/Medical Access in Phoenix\u201d", "Author": "dinneendi", "ReviewID": "UR127306764", "Content": "I you need to visit someone in St. Joseph's Hospital, or take advantage of the top rated Barrow Neurological Clinic, it's the only place to stay--for convenience' sake. The Hampton Inn Midtown (Downtown Area) is close to the Metro and to informal restaurants. . This location is nestled so well in the medical complex, you don't have to use your car unless you want to get downtown. I appreciated the fact that when I had to see a doctor I could easily walk to her or his office without worry about finding the location or setting out for a meal. Hampton Inn has complete breakfast offered, and the Muhammad Ali Hospital will in fact pick you up to make sure you get to the office you need. It meets all one's needs, especialky for someone new to Phoenix.", "Date": "April 5, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "4", "Rooms": "4"}, "AuthorLocation": "", "Title": "\u201cManagement was very supportive\u201d", "Author": "Canadiantrippers", "ReviewID": "UR126709936", "Content": "The hotel is not too far from the airport (about 6 miles) but not so close that you hear the airplanes. Not knowing Phoenix we wanted something that was in the middle of the city and this worked for us. It was clean. It is near a shopping centre although we didn't go there. The free breakfast was average, but the sitting area was a little nicer than most hotels of this type. The hotel was full but was quiet since it's not in a tourist area. We heard a couple of helicopters at the hospital next door but they were quick and didn't disturb us. The real test came when I accidentally left some articles behind upon checkout. The staff tried to be helpful, but internal lack of communication made the situation complicated. However, the manager, Chuck, resolved the issue quickly and successfully within minutes. Overall our experience was good.", "Date": "March 26, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cTypical Hampton Inn\u201d", "Author": "Fortwood", "ReviewID": "UR125989035", "Content": "My husband and I stayed at this hotel for the night we arrived at Phoenix, and the night before leaving. The rooms were clean, but it seems like the structure itself is somewhat old, and we could hear the floor noise from the people in the room above, and bathroom noises. We also noticed that the toilet kept flushing by itself, and the bathroom sink drained very slowly. It did not bother us much, though. Breakfast was ready on time, and staff was friendly. Despite being next to a large hospital, it was rather quiet and we did not hear much outside noise although we slept with windows half open. We would definitely consider staying here again.", "Date": "March 12, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Las Cruces, New Mexico", "Title": "\u201cSpecial Consideration for Hospital Visitors\u201d", "Author": "yosidoming", "ReviewID": "UR124973344", "Content": "I had a family member admitted to St. Joseph's Hospital right across the street (a huge convenience and reason for my choosing this hotel). The owners and staff members of this particular hotel are especially considerate of people like me: they have created a special rate for those of us who must have an extended stay, and they work with St. Joseph's Concierge Services to make the stay pleasant and reasonable. Weekend and weekdays vary in discounted amount. MUCH APPRECIATED. Every morning, I used the small but adequate gym facilities: elliptical, treadmill, and one other piece of equipment I can't remember. TV w/remote, towels and water available in the gym. This small but significant convenience helped me face the stresses of the day. Of course, the Hamptom always serves up a very nice breakfast spread. And at the end of the day, I could count on a wonderfully comfortable bed, clean bathroom/tub, and quiet floor (2nd floor) to unwind. Room w/ king bed big enough to do yoga (unlike other newer Hampton's where a king room is a tight fit--Alpine, TX, for example)", "Date": "February 21, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Location": "4", "Rooms": "3"}, "AuthorLocation": "Denver, CO", "Title": "\u201cGreat value but noisy\u201d", "Author": "cherylfabry", "ReviewID": "UR122732964", "Content": "Stayed here January 2012. Similar to lots of revamped Hampton Inns. Rooms clean but sparse (no pictures on walls!) and lots of noise from helicopters flying into nearbY hospital (about 8-10 per day). Hotel had no firm pillows? Workout room was clean and the temperature was cool.", "Date": "January 7, 2012"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Auckland Central, New Zealand", "Title": "\u201cWhat you'd expect\u201d", "Author": "sbranca", "ReviewID": "UR122095802", "Content": "This is the typical Hampton inn. The location is good, near downtown, Central Avenue businesses, a block from the light rail. A Starbucks is a few steps away. You're surrounded by parking lots and garages so the immediate vicinity is sterile. There is a pool and hot tub, open to midnight. I did not avail myself of,the free breakfast because the TV in the breakfast room was blaring and only one staff person watching it. Not their fault, I just like a quieter start to the day and will sacrifice a free breakfast if necessary. The room was,large, clean, but the a/c seemed to want the room to be at 77 no matter what I set it to. Because I like the location and the hotel is more than adequate I will be glad to stay here again.", "Date": "December 25, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "bittern", "Title": "\u201cgreat value and clean\u201d", "Author": "bitterntraveller", "ReviewID": "UR121820723", "Content": "Great room, free parking, good breakfast, clean and tidy", "Date": "December 17, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Washington,DC", "Title": "\u201cHampton Inn is better than I remember!\u201d", "Author": "DCmetrodogmom", "ReviewID": "UR121606339", "Content": "I haven't stayed in a Hampton in recent memory, so I was pleasantly surprised at my experience at this property. The rooms were large and clean and recently redone. Though the toiletries offered were not fancy, the rooms were nearly as nice as the Hilton Garden Inn chain at which I frequently stay. The free breakfast was adequate, and while I didn't use the pool or hot tub, they looked inviting. Give this property a try!", "Date": "December 10, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Flagstaff, Arizona", "Title": "\u201cNot for pleasure\u201d", "Author": "TravMuch", "ReviewID": "UR119058211", "Content": "Stayed only one night because my convention hotel was full... but wished I'd not. Granted it was incredibly hot outside but I truly expected to check in and cool off. \u00c7heck in went fine. But when I got to the room on the 4 th floor it was 90 inside the room. When the ac was turned on full and the temperature went higher...I figured I had a broken air conditioner. Went back down to reception and was told it was probably just me because it was 110 outside and heat rises. Eventually got a different room on same floor with a functioning air conditioner. But the halls and elevator were hot hot hot. Room was not particularly clean but seemed old and worn out. Afraid to take my slippers off as the carpet was not clean. However I was exhausted and slept ok. Breakfast was nothing special ... Altogether, I don't think I'll be staying at Hampton inns anywhere if they're like this. The smell of the halls alone were a turn off.", "Date": "October 8, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Prescott, Arizona", "Title": "\u201cHampton aids families of patients at St Joseph's Hospital\u201d", "Author": "GoldilocksArizona", "ReviewID": "UR116528303", "Content": "After a scary week of doctor consults and tests, my husband was scheduled for surgery at St Joseph's Hospital. He was going to be kept there for a couple of days, so I booked a room across the street at this Hampton Inn. Not only do they give a special rate to families of hospital patients, the parking was easy and free, and I could walk across the street to the hospital without having to drive. My room was excellent (all rooms are non-smoking), and included a microwave, fridge, flat screen TV, and free wireless internet. If you didn't bring your laptop, there is a computer in the lobby for guests' use. Free breakfast is available starting at 6 a.m. with goodies including a fruit bowl and lots of coffee, muffins, etc., A newspaper is waiting outside your door each morning. Free local calls, and the desk staff are kind and accommodating. All together, this hotel gave me the opportunity to focus on what was important without any distractions. Thank you Hampton Inn.", "Date": "August 10, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "4.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Oak Park, IL", "Title": "\u201cGreat Place\u201d", "Author": "Grmpmbl", "ReviewID": "UR115288030", "Content": "This hotel is a wonderful find. it's very clean, the staff members are on the ball and very helpful. Our only complaint: the smell of someone's cigarette smoke coming through the vents into our room and into the bathroom when we arose in the morning. I'm not sure what can be done about that, however. We didn't have the opportunity to have the complimentary breakfast, as we had to leave early, but it looked very good.", "Date": "July 12, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "King of Prussia, Pennsylvania", "Title": "\u201cComfortable and friendly\u201d", "Author": "rsilly11", "ReviewID": "UR101814761", "Content": "I stayed here based on previous TA reviews and responses from the GM and I was not let down. I was checked in by Mary Beth, who I had heard of in previous posts and she is just as wonderful as everyone else has said. Everything was fine, from check in to the room, location, breakfast, etc. In fact I had to laugh...in the middle of the night I woke up....thinking I was at home.....the room next door started playing loud music around 2am. I called the desk and twenty seconds late I could hear the phone ringing in the room next door! Not another noise from the the rest of the night!!! You guys are better then the cops in my home town, lol!!! Thank you for a lovely stay....will be back in a week to round off our vacation.", "Date": "March 27, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Saint Louis, Missouri", "Title": "\u201cComfortable, clean and very hospitable. Chuck in particular does a very good job.\u201d", "Author": "ConsultantVLHS", "ReviewID": "UR93975496", "Content": "It is apparent to me that the computer in the lobby/dining area needs to be upgraded.", "Date": "January 21, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Milwaukee, Wisconsin", "Title": "\u201cGreat for a convention\u201d", "Author": "Sara_Kadow", "ReviewID": "UR85510443", "Content": "I went down here for the SME conference it was very close to the tramline which could take you just about anywhere you wanted to go. It was also very close to the hospital. Fresh cookies were always a nice treat in the lobby. It was not attached to the conference, but for $2.00 a day I didn\u2019t mind taking the tram. The room was always clean. The hotel appeared to have 100% occupancy because of the conference but service was great. The rooms were ok, a little out of date, but it looked as though the hotel was planning on making renovations soon. The bed was a little dated, but those will probably get changed with renovations. For dinner I ordered pizza from a nearby establishment, so they are close enough to restaurant for delivery. The breakfast was hot and was good, eggs, bacon. I would defiantly book this hotel for business again.", "Date": "October 31, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "El Paso, Texas", "Title": "\u201cNice, Quiet Stay\u201d", "Author": "Distant Lights", "ReviewID": "UR67479716", "Content": "We were traveling through Phoenix on the way to California and wanted a hotel that was nice, in a safe area, not overly expensive, close to I10 access and with a free morning breakfast so that we could get up early and jump on the road. After doing a little research this hotel seemed to fit the bill so we booked a two queen room. The rooms are plain with a large bathroom, both were very clean and everything worked. There were several places to eat within a few miles of the hotel and several museums. The pool area is small but perfect for a quick dip. The free morning breakfast was very, very good. It had everything from cereals to make your own waffles. This hotel was perfect for what we were looking for since we were just passing through. Another reviewer commented on the helicopters landing on the adjacent hospital and of the noise. Several helicopters did land while we were in the pool however that was the only time we actually noticed them. I did notice that we were the only family there with children at the time (5 yoa and a 10 yoa). During breakfast, I could see that this hotel's main clientele is business travelers and those which are visiting the hospital. If we were to be staying in Phoenix longer, then we probably would have gone with a different hotel since this one is a bit bland and almost feels like you need to be whispering so as not to disturb anyone.", "Date": "June 14, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Northern California", "Title": "\u201cExtremely pleasant stay!\u201d", "Author": "zkatro", "ReviewID": "UR59373253", "Content": "The staff was very personable and helpful. The room was well-appointed, very clean and the beds were super comfy! And, to top it off, the breakfast was very yummy; my kids enjoyed making their own waffles every morning:-) Then, we enjoyed a relaxing and quiet day around the pool & jacuzzi. Thanks, Hampton Inn staff!", "Date": "March 23, 2010"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Santa Monica, CA", "Title": "\u201cI'm a Hampton fan, but this one needs work.\u201d", "Author": "BobG44", "ReviewID": "UR57189083", "Content": "Stayed overnight on a business trip, top floor. The hall and room had that sour, musty smell from cigarettes and beer. Had to keep the window open on a cold night. Carpet was worn; bathroom shabby. Helicopters landed and took off all night from the hospital next door. Attention Hilton: this one needs a makeover, soon!", "Date": "February 26, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Location": "2", "Rooms": "4"}, "AuthorLocation": "Fairfax, Va", "Title": "\u201cNice for one night\u201d", "Author": "QueenSybase", "ReviewID": "UR31252841", "Content": "We stayed at this hotel because my fiancee could use his Hilton points. The hotel was fine. The room was nice but a little dark in terms of the color scheme. I've never been to Phoenix before, but even thought the location is listed as downtown, I felt like we were no where near downtown. We were surrounded by the hospital. And driving around on a Saturday night, we didn't encounter much of anything that was open at 8:30pm. They had a decent breakfast in the morning and free coffee/tea in the lobby (a Hampton Inn standard). The staff was OK. Nothing really impressive across the board. Overall, I would only recommend this hotel for overnight stay or business travel. Because there isn't much to say good or bad about his hotel.", "Date": "May 31, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Location": "3", "Rooms": "3"}, "AuthorLocation": "new york", "Title": "\u201cGood place to land\u201d", "Author": "gleuny", "ReviewID": "UR27123950", "Content": "I agree with the reviews. Clean, next to Hospital, central location. Had a hearty breakfast of the usual 'junk' food breakfast as most other hotels, but a little better quality. The room was clean, the pool was big enough to soak a person or two. If you need a place to crash after running around all day, I recommend this place. I would return here and not stay at any other 2 star dive.", "Date": "March 30, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "5.0", "Value": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "New Jersey", "Title": "\u201cClean, quiet, and a value\u201d", "Author": "Blondandblue", "ReviewID": "UR13333899", "Content": "My son and I stayed here during Super Bowl weekend. Even during this weekend, the hotel was very quiet. A few helicopters landed on roof of the hospital during our stay, but it was not a disruption. Location is a little off the beaten path, but was a good jumping off point. Breakfast was good and the room was a typical Hampton room - clean and spacious. For $143 a night in Phoenix during the Super Bowl, it was a great value.", "Date": "February 6, 2008"}, {"Ratings": {"Service": "2", "Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "2", "Overall": "3.0", "Value": "2", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Schaumburg, IL", "Title": "\u201cGood Location\u201d", "Author": "KJUW", "ReviewID": "UR7154299", "Content": "We stayed at this Hampton Inn one night in March. The location of the hotel is odd. It seems it is right in the parking lot of a major hospital. However it is very close to downtown, I-10, and I-17. We found it was a good jumping off point for most places we wanted to go. Check in was a bit slow, although no one was in line before me. The two clerks were pleasant enough but seemed to be off in their own world and kept fogetting to give me my keys, receipt, etc. The room was very nice, clean and comfortable. We had free wireless internet access, a mini-fridge, and a full lineup of cable channels. The bathroom was also clean and in good shape. The only issue with the room was the A/C, which was very loud. It woke my wife up every time it clicked on during the night. We asked for, and received, a late checkout time. However our keys were deactivated at noon, the regular checkout time. I had to go to the front desk to reactivate them. The continental breakfast offered more than your standard breakfast foods, but I wasn't too impressed with the quality. The free parking so close to downtown was a nice touch. Overall, this was a decent hotel, although the price we paid seemed too high. Being spring training season, all hotels were overpriced, so I guess that just comes with the season.", "Date": "March 13, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "2", "Check in / front desk": "4", "Overall": "4.0", "Value": "3", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Boise, ID", "Title": "\u201cGreat nights sleep\u201d", "Author": "hopeinidaho", "ReviewID": "UR6543953", "Content": "Staying at this Hampton Inn was not a choice for us because a loved one was in the hospital across the street. We loved the comfortable beds, pillows, bedding. Wow - very cozy. The breakfast in the morning was tasty and filling. The staff was extremely helpful. We disliked the absence of a fan in the bathroom. When sharing with several males, it would have been very helpful. Also there isn't an airport shuttle. We also disliked the construction project across the street that started in the wee hours of the morning. Overall, a good experience.", "Date": "January 2, 2007"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Reston, VA", "Title": "\u201cQuiet and convenient\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR1748307", "Content": "A generic Hampton Inn. This mid-town location appears a few years old and while plainly furnished is in general good condition. The big positive is the location. Located across the street from a hospital, it sits on a side road -- so at night, with the exception of an occassional helicopter landing at the hospital, quiet. Personnel at the hotel are quite friendly and eager to help as well.", "Date": "March 27, 2004"}], "HotelInfo": {"Name": "Hampton Inn Phoenix Midtown (Downtown Area)", "HotelURL": "/ShowUserReviews-g31310-d73810-Reviews-Hampton_Inn_Phoenix_Midtown_Downtown_Area-Phoenix_Arizona.html", "Price": "$78 - $169*", "Address": "<address class=\"addressReset\"><span rel=\"v:address\"><span dir=\"ltr\"><span class=\"street-address\" property=\"v:street-address\">160 West Catalina Drive</span>, <span class=\"locality\"><span property=\"v:locality\">Phoenix</span>, <span property=\"v:region\">AZ</span> <span property=\"v:postal-code\">85013</span></span> </span></span></address>", "HotelID": "73810", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/26/0c/260cb987deda99451752cc50bda85dc54large.jpg"}}