73859.json

{"Reviews": [{"Ratings": {"Service": "4", "Cleanliness": "1", "Overall": "2.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Pahrump, Nevada", "Title": "\u201cProblems\u201d", "Author": "1athomeinthewest", "ReviewID": "UR126808016", "Content": "I stayed on two occasions. The first time I found the carpet dirty and smelly but the room was clean otherwise. I let the management know that the carpet needed cleaning and was ensured that the room would be taken care of. I stayed a second time a few weeks later and this time the carpet was clean. However, there was half eaten food in one of the drawers. There seems to be a problem with the staff not doing a thorough job or not caring enough to do a proper cleaning and check of the rooms. Otherwise the rooms were clean. The outside maintenance could be improved but the location was good for me.", "Date": "March 27, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Chicago", "Title": "\u201cLocation, location, convenience.\u201d", "Author": "ChiTDI", "ReviewID": "UR126495847", "Content": "I stayed two weeks to cover the NCAA regionals and some spring training games. The hotel's location gave me proximity to downtown and very easy access to the entire metro area. Public trans if I needed it and many fast food locations to safely walk to and from. The hotel is old but remodeled and very clean. Two story cinder block construction with your car parked right outside your door. All entries are outside. Minimal hotel common areas. They have a good, clean basic breakfast and an operating coin laundry. There is a Denny's and a Starbucks in the parking lot. Well lit, and the rooms are roughly 20X15 with comfortable beds. I sleep soundly so can't comment about noise. Great value if your stay is over a week.", "Date": "March 22, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Fillmore, Utah, USA", "Title": "\u201cGreat place\u201d", "Author": "Posted by a La Quinta traveler", "ReviewID": "UR126418601", "Content": "We have to go to Phoenix for business fairly often and have found that this LaQuinta is perfect for us. We have tried a few other places but they are just too expensive and although the LaQuinta may not be the fanciest, it is very nice! Lots of pillows,crisp clean linens, nice big screen TV's, friendly staff...we really like it and recommend it to everyone!", "Date": "March 20, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "3", "Sleep Quality": "2", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Yuma, Arizona", "Title": "\u201cGood Bed but Nothing Else\u201d", "Author": "eliana23", "ReviewID": "UR125825708", "Content": "I've been happy with past La Quinta stays and I understood the kind of hotel I was paying for. But other than the bed, this was a poor experience that I won't recreate. Dirty bathroom. Missing a chunk of wall. I actually didn't take a shower the next morning because it made me uncomfortable. Bad location, sharing a fence with the freeway. Awoken in the middle of the night--several times--by loud other patrons right outside my door. Based on the skeezy location I was afraid my car was being stolen and was pleasantly surprised to find it there in the morning. Also, no business center of any kind though one was advertised.", "Date": "March 8, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Colorado Springs", "Title": "\u201cBeware the trains!\u201d", "Author": "shirleyanneko", "ReviewID": "UR123928172", "Content": "We stayed here Saturday through Monday morning. The staff is helpful and friendly. We were upgraded to a suite! The room was clean, if a bit dusty in places. The king bed was very comfortable. The highway is adjacent to the hotel, so there was some traffic noise, but the real problem was all the trains seemed to sound their horns as they came by- in the middle of the night, of course! Stay on the east side of the hotel, if you can voice a preference. Starbucks and Denny's are in walking distance. Housekeeping did a fine job.", "Date": "January 31, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "4", "Overall": "2.0", "Value": "1", "Sleep Quality": "4", "Rooms": "4", "Location": "1"}, "AuthorLocation": "Texas", "Title": "\u201cNice TV...no internet\u201d", "Author": "travelingRNTX", "ReviewID": "UR123380541", "Content": "I had a free night with the Rewards program, which is good, otherwise I would be MUCH more upset. I also attained \"Elite\" status before this stay. The rooms were nice, clean and had HDTV. I had virtually NO connectivity to the internet even though I was told the router was 3 rooms away from me. I called the front desk to see if I could get another room and was told they had none available. I hesitate to say this was a lie, but there were about 7 cars in the entire lot so....I was force to tether to my smart phone, which burned through my data plan with surprising speed. I now must wait until Feb 8 until my data plan renews for the month. I always stay at LaQuinta because of the rewards program, but if this is how you are treated when you are ELITE status, I'd rather go back to gold. I usually stay at the Arcadia location and will begin to do so again as I will never stay at this LaQuinta again. At least at Arcadia, I can check my email. Hopefully they will reach out to make this right. If so, I will update this review", "Date": "January 20, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Sunsites, AZ", "Title": "\u201cNothing special\u201d", "Author": "DieselBenz", "ReviewID": "UR121879383", "Content": "My company put me up here while I was in orientation for four nights. I found a bobby pin on the floor when I checked in ... The caulking around the tub needs to be redone ... The shower is for short people (5') or under! I still had to bend at the knees to get my arm pits under the water, and I'm only 6'1\". I was in room 236 which is on the back side facing McDonalds and the fire station which was fairly quiet, but then there were no fires either! This is an older motel with outside doors, not a central hallway. The bed was a bit softer/worn than I'm use to ... Breakfast was modest but filling.", "Date": "December 19, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Florida", "Title": "\u201cOK for a night or two\u201d", "Author": "menolyfair", "ReviewID": "UR121592316", "Content": "This is an older property with exterior doors. OK if that's your cup-o-tea. I happen to like parking in front of my door. This was a one night stay on halloween, to take a flight the next day. The area didn't look all that great for walking around - not somewhere I would be outside alone at night. The hotel room was clean. Check-in went well. Walked into the room and the TV was playing a hearth scene. Left too early to have breakfast, but the standard La Quinta fair looked available. Had a good night sleep and an easy drive to the airport in the morning.", "Date": "December 10, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Calgary", "Title": "\u201cAverage, decent location\u201d", "Author": "Aplaza", "ReviewID": "UR81284969", "Content": "To keep this short, there was nothing wrong with this hotel, its close to downtown (7mins) and if you're driving has tons of parking. It has food and gas around it, shares a parking lot with Denny's. Helpful staff and a great manager. Cleaning staff....well that's one area they could improve on, the bathroom wasn't cleaned for my 2 night stay since i got there. Everything else was okay. I would recommend staying here for up to a 3 night stay, but anything more i would move into a more comfortable place.", "Date": "September 28, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Sleep Quality": "2", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Los Angeles, California", "Title": "\u201cAverage MOTEL in a bad neighborhood\"\u201d", "Author": "SNAFU23", "ReviewID": "UR80898002", "Content": "I stayed here for two nights during a work conference. Let me start off my saying that I did not pick this motel, but rather we all stayed on the suggestion of a staff member, who shall never be trusted again to pick lodging for any work outing. The location was the biggest problem, it\u2019s right off the freeway but in a less than desirable neighborhood. That is unless your desire is prostitutes, drunks going into Denny\u2019s, which is located a few feet from your front door, and shady characters walking along the sidewalk in front of the location. My advice would be to drive up the freeway a few miles and you\u2019ll find a nicer neighborhood, better restaurants, and HOTELS charging about the same price. The second problem was the staff, although they were friendly to a degree, they were dressed unprofessionally, and seemed to have very little knowledge of the area or tourist attractions. A little effort to know the area and answers to commonly asked questions would go a long way. While checking in I saw an ad for a casino, I asked how far it was, they didn\u2019t know. I asked if the pool was heated, they didn\u2019t know because they have never used it. I asked for a recommendation of a good mexican restaurant, they sent us to the wrong location. I stopped asking any question during the rest of my \u201cadventure.\u201d Understand this is not a hotel, but a motel. The property was clean and seemed to be maintained. Within a short walk from the motel is a Denny\u2019s (actually shares the parking lot), a Starbucks, and across the street is a Jack in the Box, Arby\u2019s and a Circle K. The property has a pool, but no jacuzzi. The room was average size, was clean and maintained. The bathroom sink is separate from the toilet and shower. There was a large screen TV with HBO and PPV, there is a coffee maker and Iron w/Board. No safe in the room, which is really needed based on the neighborhood. The bed was a little too soft for me. The A/C is located in the window and kept me awake all night because it sounded like the space shuttle taking off every time is started up. I was also kept awake by the air compressor going off all night at the Denny\u2019s. A free breakfast is also provided daily, but it\u2019s not really much to talk about. Mostly breads, pre-packaged waffles, no proteins. In closing the motel itself is not a bad place, just the area around it is less than desirable. I would never stay here with my family, but if I needed a place for a wild weekend with my drunk buddies and was tight on cash, I might consider this place.", "Date": "September 25, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Colorado", "Title": "\u201cCouldn't have been better!\u201d", "Author": "Coloradotraveler2", "ReviewID": "UR59615916", "Content": "We stayed for 9 days while house hunting. The room was clean and beds very comfortable, even after recent back surgery. There was some road noise from the highway, but we ran the fan at night so it was not a big deal. There is a fire station on the back side of the hotel. We never heard sirens. The hotel provided us with a refrigerator and a microwave for our stay. The cleaning staff was friendly and put in long hours. The pool was quite cool, but didn't stop the kids from swimming. They welcomed our dog and had grassy areas for exercising her. The hotel is centrally located. We traveled away from our hotel in the mornings and back to the hotel in the evenings, always in the opposite direction of rush hour traffic. There was a Denny's, Starbuck's, Arby's, McDonald's, Jack-in-the-Box, and a WONDERFUL Italian restaurant within the same block of the hotel. The only negative was that the showerhead in our room was about ear height. We had to duck to shampoo hair. Overall, it was a very good choice for us. We will definitely stay there again.", "Date": "March 26, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "5", "Rooms": "3"}, "AuthorLocation": "Kingwood, Texas", "Title": "\u201cConvenient location\u201d", "Author": "KathleenThiele", "ReviewID": "UR54655961", "Content": "This wasn't a bad hotel for an overnight stay. It was conveniently located for me to meet with an old friend. Dog friendly with no extra charge for my 2 small dogs which made the difference as to where to stay. The Days Inn across the street charges $50/dog & was pretty shabby looking in appearance. Check in was quick with friendly staff. The room & bathroom were clean, both kind of small. Building could use some updating. Denny's & Starbucks just outside within walking distance. Fast internet connection. Small table with 2 chairs was reasonable size for 2 people to eat at.", "Date": "January 29, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "2", "Check in / front desk": "2", "Overall": "2.0", "Value": "2", "Rooms": "2", "Location": "1"}, "AuthorLocation": "California", "Title": "\u201cWouldn't stay there again\u201d", "Author": "jadkgeanaerli", "ReviewID": "UR25858109", "Content": "This hotel had friendly staff but their friendliness did not make up for the inadequacies at all. When we arrived our room was not ready even though we booked several days in advance. They gave us a different room which didn't have a phone. They got us a phone which was good. The pullout bed did not have any pillows or blankets. They brought them to us at midnight. Not good. In the morning we noticed that the carpet around the vanity mirror was completely soaked. We told them and asked for additional towels so we could get to the bathroom without sloshing through water, which they brought. They said they would get it fixed in the morning, which they did not. We asked if our initial room was ready yet so we could transfer there. They told us someone else had rented it. When we checked out they gave us a discount of 75.00, however the posted guarantee said that if there was a problem and they didn't get it resolved, then the night's stay would be free. We feel they did not honor their guarantee and as such will never stay there again.", "Date": "March 9, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Altavista, Virginia", "Title": "\u201cA Good Choice\u201d", "Author": "VIAJERO225", "ReviewID": "UR20810040", "Content": "Well, the other reviews notwithstanding, we had a fine time here. There is no fire station that I saw and there are dozens of restaurants nearby as well as a Walmart. It's a nice neighborhood- I didn't see anyone who looked suspicious. Quiet attractive room, even though we faced the street. Close to Scottsdale. Rooms were very nice, the staff was friendly and helpful and there was a pretty good continental breakfast. The beds were very comfortable. Good air conditioning. All no-smoking rooms, from what I could tell. Laundry in the building. Nice roomy bathrooms. All the little amenities, like coffee maker, shampoo, etc. The pool area was very clean and well-maintained, the water was crystal clear, and there were a lot of patio chairs and tables. The price is good. Parking is a little \"vulnerable\", though. I'd definitely go back.", "Date": "October 11, 2008"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "St George, UT", "Title": "\u201cRun down and outdated, friendly staff\u201d", "Author": "lvcreed", "ReviewID": "UR11109338", "Content": "This La Quinta is suffering what a lot of the La Quinta's across the country are....it is in dire need of some updating. The carpets were worn thing and the drapes were ripped off and hanging off the rods. The bathroom was really outdated. The towels were really thin. The breakfast was very average with nothing out of the ordinary like other nicer La Quintas have. When I arrived I asked the desk clerk for a rollaway bed and was told that it was locked away in maintenance and she didn't know how to get it out....shrug. I felt this hotel was just another bad version of a Motel 6. Why pay 80 bucks a night for this when I could go to the Motel 6 and pay 30 less for the same quality room? Won't stay here again ever.", "Date": "November 27, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "3.0", "Value": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "So Cal.", "Title": "\u201cNot bad at all\u201d", "Author": "wguy00", "ReviewID": "UR8405921", "Content": "This wasn't a bad hotel to stay at. I arrived about 11pm for a two day stay. Quick, friendly check in with no problems. Both rooms I booked were ready for me when I arrived. The A/C was pumping and the rooms were a nice 70 degrees inside (as opposed to the 90+ it was outside). Staff was friendly and took care of everything as quick as they could. The bathrooms in both rooms were clean, as well as the rest of the room. No weird or scary people to be spotted anywhere. Having a Denny's, Starbucks, Jack in the Box and McDonalds all within walking distance (and yes, I trusted the area enough to walk) was nice. The Wi-Fi worked and connected flawlessly. All in all, it was a pretty average hotel, but clean. I would stay there again and not even think twice about it.", "Date": "August 13, 2007"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "", "Title": "\u201cBad neighborhood\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR1793312", "Content": "Very average Spartan rooms. Neighborhood is grim, expect hookers and other low lifes. Other than a Denny's and a Macdonald's in the nearby Chevron station, you are SOL for food. The large Phoenix fire station DIRECTLY across the street is another nice amenity (if you get shot). Otherwise the sirens in the middle of the night are amusing. An aging property in a deteriorating neighborhood. The current management does it's best however.", "Date": "April 19, 2004"}], "HotelInfo": {"Name": "La Quinta Inn Phoenix Thomas Road", "HotelURL": "/ShowUserReviews-g31310-d73859-Reviews-La_Quinta_Inn_Phoenix_Thomas_Road-Phoenix_Arizona.html", "Price": "$51 - $77*", "Address": "<address class=\"addressReset\"><span rel=\"v:address\"><span dir=\"ltr\"><span class=\"street-address\" property=\"v:street-address\">2725 North Black Canyon Highway</span>, <span class=\"locality\"><span property=\"v:locality\">Phoenix</span>, <span property=\"v:region\">AZ</span> <span property=\"v:postal-code\">85009</span></span> </span></span></address>", "HotelID": "73859", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/1e/2d/1e2d01d1470d1d5d9ffcb16770ad65f16large.jpg"}}