From 28e5eab753cab626724a4f2f3254dac1f540c313 Mon Sep 17 00:00:00 2001 From: JuanmaBM Date: Sun, 8 May 2016 17:54:20 +0200 Subject: [PATCH] First upload. 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My husband and I had a room with a king bed and it was clean, quiet, and attractive. Our sons were in a room with twin beds. Their room was in the corner on the main street and they said it was a little noisier and the neon light shone in. But later hotels on the trip made them appreciate this one more. We loved the old wood center staircase. Breakfast was included and everyone was happy with waffles, toast, cereal, and an egg meal. Location was great. We could walk to shops and restaurants as well as transportation. Pike Market was a reasonable walk. We enjoyed the nearby Gold Rush Museum. Very, very happy with our stay. Staff was helpful and knowledgeable.", + "Date": "March 29, 2012" + }, + { + "Ratings": { + "Overall": "5.0" + }, + "AuthorLocation": "Madison, Wisconsin", + "Title": "“Great Visit to Seattle!”", + "Author": "Nancy W", + "ReviewID": "UR126795011", + "Content": "Great visit to Seattle thanks to our stay at the Best Western Pioneer Square! The hotel was reasonably priced and close to everything we wanted to see - ferry ride, Underground Tour, Klondike Museum, short walk to Pike Market and other shopping. The staff was amazingly helpful and accommodating. Our room was very clean and had everything we needed. Breakfast was plentiful and very good. Before we booked, I read about some potential issues with the area. I can honestly say that the area was just fine! In fact, if you enjoy historic and quaint parts of town, this is definitely where you want to stay. I will be recommending this hotel to anyone who is headed to Seattle.", + "Date": "March 27, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Ketchikan, Alaska", + "Title": "“Excellent in Everyway”", + "Author": "Janet H", + "ReviewID": "UR126715331", + "Content": "Great Location,short walk from Amtrak station, Link or to a game. Price perfect for downtown Seattle. Historic Building, clean and comfortable. Breakfast was good. Staff friendly and helpful. The family is already thinking of the next stay. Super Cool Toy store across the street for all ages.", + "Date": "March 27, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Florida", + "Title": "“Great hotel, location & price.”", + "Author": "TimothyFlorida", + "ReviewID": "UR126585393", + "Content": "Accommodation in Seattle can be expensive. This hotel is very reasonably priced, located just off Pioneer Square, close to shops and restaurants and public transport (light rail). It appears to have recently been completely renovated in a period theme. Rooms are small but well equipped comfortable and clean - reminds me a little of a European style hotel. Staff are polite and helpful - in a genuine way. It is suitable for all types of stays business to a romantic getaway. Next time your in Seattle stay here!", + "Date": "March 24, 2012" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "3", + "Sleep Quality": "3", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "Armstrong, BC", + "Title": "“Cool place”", + "Author": "KarenArmstrong_BC", + "ReviewID": "UR126067021", + "Content": "Very cool old building in a great location. Check in went well (temp parking in front), parkade is about 1 block away. If you are there on a weekend, make sure you aren't getting screwed by the rates the hotel charges, compared to the parkade charges. Rooms are large. Non view rooms actually just look at a wall so might be bad if you are claustrophobic. DO NOT stay by the elevator. We were there mid afternoon and were given the room right behind the elevator when there were still lots of rooms left to book out. Even when the elevator didn't run, it banged constantly. We were able to move rooms the following day. It's an old building so the hallway floors creak. Also, we were there on a Sat. night and had young people partying around us. Sunday was much quieter. Breakfast was very good however the room was extremely small.", + "Date": "March 13, 2012" + }, + { + "Ratings": { + "Service": "1", + "Cleanliness": "1", + "Overall": "1.0", + "Value": "1", + "Location": "1", + "Rooms": "1" + }, + "AuthorLocation": "", + "Title": "“Very bad customer service!”", + "Author": "Shane33333", + "ReviewID": "UR125893357", + "Content": "I purchased a 7 day advanced room (actually 2 months prior) and needed to cancel my trip. I called almost one month in advance and was told I can cancel but I would not receive a refund. I was never told that it was not refundable. 5 other reservations all said no problem but not here. Please don't do business with a company like this!", + "Date": "March 10, 2012" + }, + { + "Ratings": { + "Overall": "5.0" + }, + "AuthorLocation": "", + "Title": "“An amazing historic hotel”", + "Author": "Bnkruzn", + "ReviewID": "UR125344427", + "Content": "We stayed 3 nights and it was great. The room was a great size; bed was very comfortable", + "Date": "February 28, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Saskatchewan, Canada", + "Title": "“Super hotel when using Amtrak”", + "Author": "Teacherbear", + "ReviewID": "UR125099396", + "Content": "said: This is a great little hotel located within walking distance of the Amtrak station. The room we had was super, new furniture fairly large and a wonderful updated bathroom. The Wifi was great and reliable. The breakfast is very good with waffles plus they had fruit etc. The staff could not have been more friendly or efficient. The property is good value and located near lots of pubs and restaurants", + "Date": "February 23, 2012" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Kingston, Canada", + "Title": "“Good price for a good location”", + "Author": "CandyGnomad", + "ReviewID": "UR124738305", + "Content": "We went to Seattle on a spur of the moment idea for Super Bowl. All the hotels a long the waterfront were averaging at $200-$250 a night. We came a long the Best Western a 5 minute walk to the water at $100 for the evening which included free wifi and a great continental breakfast. The staff were friendly and knowledgeable, I would definitely recommend this hotel!", + "Date": "February 17, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Boise, Idaho, USA", + "Title": "“Just passing thru”", + "Author": "idahosandy", + "ReviewID": "UR124685478", + "Content": "Great little hotel. Super bedding, quiet, close to the ball parks and King St. Station and underground station.", + "Date": "February 16, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Ellicott City, MD", + "Title": "“A conveniently-located downtown hotel for a reasonable price”", + "Author": "CW2S", + "ReviewID": "UR124359517", + "Content": "We stayed at the Best Western Plus Pioneer Square Hotel for 2 nights in mid-Sept, 2011. If you are looking for a conveniently-located downtown hotel for a reasonable price, this hotel is for you. It is located within a couple blocks of the Bus tunnel which gets you downtown for free during the day and also provides a way to get to the airport. However, it is close enough to walk to the waterfront attractions, Pike Place Market, the ballpark, the stadium, and the center-city of Seattle. We did not get a rental car because of the location and availability of public transportation. The hotel is in a historic building. The rooms are quite nice and are not \"cookie-cutter\". There are not many amenities to the hotel itself, though there is a breakfast room and \"free\" Continental breakfast was included in our room rate. There is a pub next door (same building) as well as several other shops. A good Italian restaurant (Al Boccalino) is less than 100 feet away, and a variety of shops and restaurants or pubs are very close. The \"Seattle Underground\" tour is located nearby and a couple of ferries are within sight out the front door of the hotel. The staff was very friendly and helpful. They greeted us as we walked by the front desk every time. We would like to get back to Seattle next year to see more sights and catch a ballgame. This hotel will be our first choice.", + "Date": "February 9, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "2.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "2", + "Location": "5" + }, + "AuthorLocation": "Duncan, Oklahoma", + "Title": "“GOOD LODGING IN RIGHT PLACE”", + "Author": "jimmy62_11", + "ReviewID": "UR124231798", + "Content": "Stayed two nights after AMTRAKing from LA. Walked from railway station to hotel. An old building refitted to be good lodging place. Refitting was installing bathroom in each room as an afterthought. Remaining space is small for higher class hotel. Simularly, the elevator column eats part of the original lobby space. The classy open stairway is still in service. Also, historic district sign code constricts the outdoor sign of the hotel to omit the words Best Western. beyond her oddities the place was just fine. Good beds, clean bathrooms, nice breakfast, WIFI, internet computers, competent staff, reasonable price.", + "Date": "February 6, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Boulder", + "Title": "“Historic gem of a hotel”", + "Author": "BoulderIllini", + "ReviewID": "UR123915604", + "Content": "The Best Western Pioneer Square is a great hotel in an underrated part of downtown Seattle. The historic hotel has retained its historic atmosphere without sacrificing quality. My son and I stayed for 5 days here in January. Being off season, it may have problems (like noise) that we did not run into. The room was compact but very livable and very clean. Our room faced an internal courtyard and was very quiet, especially for a downtown hotel. The free breakfast was exceptional in my opinion; plenty of options with a helpful staff dedicated to the breakfast room. The staff was very friendly and very helpful. The location is a little ways from the financial/shopping part of downtown Seattle, but a rather easy walk. Pioneer Square has a lot of ambiance, and the waterfront and stadiums are very close by, along with public transportation (Amtrak, light rail to the airport). Lots of good restaurants and pubs within a block or two. This was one of those rare hotel experiences where I have nothing but good things to say about this hotel. Just keep in mind that it's almost 100 years old and not a 5* luxury hotel, and you won't be disappointed.", + "Date": "January 31, 2012" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "3", + "Location": "3" + }, + "AuthorLocation": "Modesto, California", + "Title": "“very comfortable”", + "Author": "funlovingdad", + "ReviewID": "UR123521901", + "Content": "We loved the area where this old hotel is located. you have restaraunts and shops all around pioneer square, but they cater to the downtown area so they close early around 7pm. The room was large and the bed very comfortable and our room faced the street and it was very quiet. We enjoyed the small breakfast as we were looking for something to hold us over til we got to Pike's market. The staff was helpful and even though the parking is off sight it was not that inconvenient. You are allowed to park in front for 15 minutes to get your bags up to your room. We ate at the Italian eatery next door and found it romantic and good food but a little over priced and they will charge you for everything so be careful. You have to ask. The bread does not come with the meal!!! Overall we loved the place and will come back again.", + "Date": "January 23, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Oak Park, CA", + "Title": "“Great location, nice room, friendly staff, affordable!”", + "Author": "suntraveler222", + "ReviewID": "UR123449316", + "Content": "My husband and I had a trip to Seattle with our daughter, who had a job interview. We wanted to her to get a good tour of the city and neighborhoods, to see if she might enjoy living there--so it was a business and sightseeing trip. The Pioneer Square Best Western Plus was a great choice for us, located in the historic part of downtown. It was about 20 minutes from the airport, which was an easy drive (though the train from the airport is a great option if you don't need to drive). The hotel was close to a lot of attractions, the free city bus ran a block away from the door (straight up to Pike's Market) and there were lots of good restaurants near by (check out Delicatos for great deli sandwiches, Cherry Street Coffee Shop for a cup of home roasted brew and breakfast, and Elliott Bay Oyster House for great seafood, a view and great service!). We were upgraded to a large room with 2 queen beds, desk, and small sofa as a Best Western club member. The bottled water and chocolate chip cookies were appreciated. The beds were comfy and linens were nice, the bathroom spotless, the room a great size, free wireless, and the continental breakfast was a great bonus. I got a great price online, though had some trouble booking through Southwest (with our flight), so when I called the hotel directly, they honored the online price. The parking was $20/day, which is less than many area hotels and though it is up the street in a parking garage, you got a card that gave you access in and out, even when the garage was closed at night to the public. There is a small parking zone in front of the hotel for loading/unloading luggage. There was a small amount of street noise, but it didn't affect our sleep. The staff was friendly and right on with their restaurant suggestions. We also did a walking tour of Seattle (Seattle By Foot City Tour-$20/person 2 hr tour)--a fun, informative and easy paced tour of the highlights of downtown Seattle with a great guide--highly recommended! We thoroughly enjoyed our stay and hope to be back to Seattle soon!", + "Date": "January 22, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Lisbon, Portugal", + "Title": "“Great experience!”", + "Author": "rosariodurao", + "ReviewID": "UR123184136", + "Content": "My husband and I stayed at this hotel, and we recommend it to anyone travelling to Seattle for business or pleasure. The staff was very friendly and efficient, and extremely helpful. The hotel was clean and quiet (thought the air conditioning in the bedroom was a bit noisy). Breakfast was great!", + "Date": "January 16, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "2.0", + "Value": "2", + "Sleep Quality": "2", + "Rooms": "2", + "Location": "5" + }, + "AuthorLocation": "Longview, Washington, United States", + "Title": "“terrible, terrible, terrible”", + "Author": "Jody R", + "ReviewID": "UR122179928", + "Content": "If I hadn't paid full price I would have thought I was in a hostel. It was terrible starting with fighting traffic until a space was open in front of the hotel to park to check in. The parking garage was a nightmare with small twisting levels and cars traveling in both directions down the ramp. The room was very small and didn't have a desk or a place to work other than the bed. Very uncomfortable to use a laptop. Breakfast was very bare bones with mediocre coffee and reconstituted juice. All night the people above me were moving around and making enough noise to wake me. The staff was wonderful and the room was very clean. The hotel staff were wonderful and very helpful but I would never stay here again, it was a hassle from the beginning.", + "Date": "December 28, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Vancouver, BC", + "Title": "“Old but great!”", + "Author": "Tasha M", + "ReviewID": "UR121958827", + "Content": "The staff were very friendly and helpful. The room was nice and very clean, despite being old-fashioned. The bathroom was huge! We got a very late check-out at no extra cost.", + "Date": "December 21, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Nanaimo, Canada", + "Title": "“Excellent hotel and location”", + "Author": "Roy C", + "ReviewID": "UR121926784", + "Content": "Having stayed at many BW hotels this was a nice, refreshing surprise. The booking (on the road) and the check in upon arrival was excellent and the service outstanding. Having a large 3/4 ton van can have its challenges for parking, however the reception staff were very helpful in accomodating this requirement, even before I got there. The room was large with a very comfortable bed and decor. The location is great if you want to explore downtown Seattle and its historic section. Pikes market is a nice walk away and the 'free' tourist bus route is close at hand. The rail transit to/from Seatac is not too far away and is an economical way to travel this leg, if required.", + "Date": "December 20, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Vancouver, Canada", + "Title": "“Excellent boutique hotel!”", + "Author": "MikeGB2", + "ReviewID": "UR121769680", + "Content": "I have stayed at many Best Westerns across 4 continents and have learned never to have very high hopes, but this one was a nice surprise. The check in was quick, with friendly polite service, and the room was very big with a very comfortable king size bed, and it looked immaculate. The bathroom is quite small however, and only has a shower, which is fine by me, although the shower can double as a shallow, small tub but for people who want a full size tub this would be a problem. As I said, the shower was fine for me, with brand name soaps etc., and nice big fluffy towels that also looked new. My only negative comment would be that I would have liked a choice of feather pillows, instead of synthetic, but maybe that's asking too much. I found the price to be excellent as well for a downtown hotel, and would definitely stay here again if I am in the area. A very pleasant stay, at a very pleasant hotel. Recommended.", + "Date": "December 15, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "3.0", + "Value": "2", + "Sleep Quality": "3", + "Rooms": "2", + "Location": "4" + }, + "AuthorLocation": "Bellingham, Washington, United States", + "Title": "“Dont pay for thier parking”", + "Author": "Jennie S", + "ReviewID": "UR121442023", + "Content": "Some friends and I booked this hotel for my Birthday becasue it was close to the bars in pioneer square. I booked the \"deluxe city view room\" ...it was neither deluxe nor city view. It was the smallest hotel room i have ever been in, and our \"city view\" was of a parking lot. As for the parking, it was 2 blocks away in a public parking garage, were the posted public price per day was $6 less that what i payed at the front desk.", + "Date": "December 6, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Palm Harbor, Florida", + "Title": "“Great Hotel, Great Service and Staff”", + "Author": "mcdonothing", + "ReviewID": "UR121212371", + "Content": "One of the hotel highlights of our west coast trip. We chose this hotel because of it's location close to the Amtrak station and the positive reviews from trip Advisor. We stayed for 2 days in late October and loved the ambiance of the architecture and cozy comfort, and quiet of our spotlessly clean room. We had no view, but who cares, we were more interested in viewing Seattle by walking and Pioneer Square is perfect for it! This was also one of the most pleasant, and helpful front desk staffs we have ever dealt with. The breakfast was very good and they get extra stars for serving so early.", + "Date": "November 29, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "4", + "Rooms": "5" + }, + "AuthorLocation": "Kansas", + "Title": "“A diamond in the rough”", + "Author": "SWanjiru", + "ReviewID": "UR121068100", + "Content": "Don't judge a book by its cover. When I drove up to this hotel at night, I had second thoughts about making that reservation. It looked like a seedy hotel in a forgotten part of town. But step inside, and you'll find a quaint, well-decorated space with a friendly, attentive staff. Our room was clean and bright with large windows and high ceilings. The location is south of the busy downtown, but there are plenty of great eateries and interesting shops. It's just a couple of blocks from the waterfront. Pike Place Market is further away, but we walked there--the blocks are short. We parked our car in an off-site parking garage nearby and walked everywhere. It rained non-stop, but the hotel loaned us umbrellas. I thoroughly enjoyed my stay. This will be my Seattle hotel from now on.", + "Date": "November 27, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "3.0", + "Value": "4", + "Sleep Quality": "2", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "olympia, wa", + "Title": "“great location for seahawks games”", + "Author": "trish0", + "ReviewID": "UR120710665", + "Content": "stayed at this hotel nov. 13th, 2011. we were given a \"deluxe room\" w/ 2 double beds. the room was very spacious and the beds very comfortable. unfortunately, the room was on the street side and it was extremely loud all night, even with earplugs in. my friends received an inside room w/ no view but it was very quiet. next time we stay we will request an inside room.", + "Date": "November 17, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "", + "Title": "“Great Find”", + "Author": "txlnstr", + "ReviewID": "UR120028318", + "Content": "We were happy to find this hotel in historic Pioneer Square. Great value and location. Easy walking to restaurants on the sound. Personable staff and very helpful.", + "Date": "November 1, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Gainesville, GA", + "Title": "“quick visit to seattle”", + "Author": "mydogisfat", + "ReviewID": "UR119966867", + "Content": "Very close to the waterfront and in walking distance of most of the attractions. The room was very clean and roomy. The hotel had a vintage appearance and had on old style appeal that we very nice. Parking is located off site and is two blocks from the hotel, but there is a loading spot that you can use while checking in/out", + "Date": "October 31, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "5", + "Location": "4" + }, + "AuthorLocation": "Oakville, Canada", + "Title": "“They should all be like this!”", + "Author": "DaddyHoward", + "ReviewID": "UR119772887", + "Content": "I liked this hotel. The staff greeted us and were very helpful in finding a room suitable for my mobility needs (close to lift, big shower). We were upgraded to a room with a huge king size bed, lots of room and a large square tub, not too high, that had a seat built into it. Nice. :9) This place is clean and recently redone. The staircase is something they are proud of and the panelled conference room with 24/7 use of two pc's. I brought over some pho from a restaurant across the street and the young fellow at reception was pleased to bring me a large bowl from the hotel to eat my pho. Nice touch, fellow. Our room was on the inside of the hotel on the airshaft, but we heard almost nothing of the other guests.", + "Date": "October 26, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Vancouver, Canada", + "Title": "“lovely hotel close to the piers and downtown”", + "Author": "BCisBeautiful", + "ReviewID": "UR119762683", + "Content": "I've stayed in this quaint Victorian style hotel with my wife on an overnight trip to Seattle. Staff was very friendly and accommodating from the get-go. The hotel is situated just minutes from the piers, and in walking distance to the downtown core. No need to take a taxi, everything is really close. The room, although facing the water and a busy street, was quiet and clean! The bed was very comfortable and he bathroom had a great size.The breakfast was very good and open early, a good start to the day with lots of different choices. If there's one negative at all, it's the availability of parking, the hotel doesn't seem to have a parking lot, the public parking is available but very expensive (we paid $36) for one night. (although there might have been a surcharge because the Sounders had a game that night). Being located so close to the stadiums and downtown, this hotel will be my choice from now on for every trip to Seattle in the future! To all staff: Thank you very much for making us feel welcome! We'll be back!", + "Date": "October 26, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Boston, Massachusetts", + "Title": "“Great Stay”", + "Author": "wildorchid416", + "ReviewID": "UR119438901", + "Content": "We stayed at the Best Western Pioneer Square for two nights at the end of our Seattle trip (we stayed with friends for the first half). It was great! The room was big enough for the two of us, the bed was incredibly comfortable, and the bathroom was clean and fairly spacious, as well as restocked each day. I liked the old charm of this historic building. The free breakfast was basic, but was plenty for us (cereal, fruit, and waffles, if you wanted). Since we did the Underground Tour on our first day in Seattle, we were acquainted with the Pioneer Square area, and getting around was not a problem. During our stay at the Best Western, we walked to Columbia Tower, Seattle Aquarium, and Pike Place. We managed to take the bus to the Space Needle without issue as well - the bus stop is a block away. We took a taxi back from the Space Needle ($8-9 with tip), and noticed the fare to SeaTac was $32. Instead, we took the light rail from the Pioneer Square Station to SeaTac, which is three blocks (albeit uphill) from the hotel for a cheeeeeeeap $2.75. Just be sure to allow 40 minutes or so for the ride if you choose the light rail. Also, if you're looking for a great sandwich, my husband and I highly recommend Delicatus, which is a block up from the hotel on 1st Ave. I am still fantasizing about their Pav Diablo sandwich, yum. If you sleep late or want a second breakfast, Planet Java is one block over from the hotel on South Washington - we had a decent brunch there, eggs, turkey sausage and waffles. Nothing extraordinary, but tasty and filling. Overall, I highly recommend this hotel. Excellent value, pleasant staff, very clean, great location.", + "Date": "October 18, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "3", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Spencerport, New York", + "Title": "“Great place to stay!”", + "Author": "JCPCG", + "ReviewID": "UR119331634", + "Content": "On a road trip from San Diego to Seattle, we found the best hotel last! Stayed here for two nights and would recommend it to anyone. The hotel itself is lovely and historic but updated in all the right places. The location can't be beat. It is a block from the piers for dinner and ferry rides and at the edge of the historic district for walking around old Seattle. The staff is very pleasant and uber helpful. Beds were comfy. We had a king at the front of the hotel overlooking Yesler. The room was small but the location and the price more than made up for it. Walked everywhere from here and found a few pubs serving local brews. Definitely worth it!", + "Date": "October 15, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Tucson, Arizona", + "Title": "“great stay before cruise”", + "Author": "quilter1975", + "ReviewID": "UR119302229", + "Content": "very nice historic hotel. nice free breakfast, good location, we walked to pike market, city center and other attractions. great deli nearby, Tat's. we also enjoyed Owl & Thissal Pub. we took a limo to cruise termianal 91, it arrived promptly and was reasonable. the hotel's bell man was very helpful. we would stay here again if they offer a good rate again.", + "Date": "October 14, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Port Moody, Canada", + "Title": "“A real secret !”", + "Author": "Zyg022", + "ReviewID": "UR119190209", + "Content": "We stayed at the BW in Pioneer Sq for 2 nights. This hotel is old but very clean, all of the wood, and decor is warming & charming. The staff is genuine & friendly. The atmosphere is calm and allows you to go slow and enjoy. Even the elevator is on it's own time line. The location is perfect to downtown with easy access to all areas of interest. The continental breakfast is excellent!. Really a good place to stay with good value.", + "Date": "October 11, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Columbus, Ohio", + "Title": "“Great Location”", + "Author": "daglou", + "ReviewID": "UR118466848", + "Content": "Stayed two night at the end of August 2011. It an easy walk to Pikes Place Market, CenturyLink and Safeco stadiums, and the warf, The breakfast was good. Very friendly front desk staff.", + "Date": "September 22, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "4" + }, + "AuthorLocation": "Brsibane,Australia", + "Title": "“Good hotel in historic area, convenient to downtown”", + "Author": "seeknfind", + "ReviewID": "UR118396152", + "Content": "We stayed for 2 nights at the Great Western Pioneer Square Hotel. We enjoyed our stay and found the hotel very comfortable, convenient and the staff extremely helpful. I was originally worried about noise being downtown, however, room 419 on the front of the hotel, was an excellent choice and was quiet, extremely clean, well serviced and very comfortable. The continental breakfast included with the rate was good - cereals, boiled eggs, pastries, toast, jams, good coffee, juice and you could make a fresh waffle too - more than enough to get you going for a day. The underground tour runs from Pioneer Square a block away. It is a very interesting tour, lots of humour, worth doing. We liked being in the historic part of town - walked down First Avenue to Pike Market and the main town shopping centre. The train/light rail is only a few blocks walk from the hotel though, and you can catch this to the city or a suburban mall if you have time. We walked to the station with our luggage and caught the light rail to Seatac airport and at $2.75 a person this was a great value deal in saving on cab fare. The hotel overall and the great helpful staff exceeded our expectations.", + "Date": "September 21, 2011" + }, + { + "Ratings": { + "Location": "3", + "Overall": "4.0", + "Value": "4", + "Service": "5", + "Rooms": "4" + }, + "AuthorLocation": "Arcadia, California", + "Title": "“Good hotel near Metro station”", + "Author": "photodiver12", + "ReviewID": "UR118292052", + "Content": "Very friendly and helpful staff, good complimentary breakfast. Rooms were decent-sized and comfortable. It looked like it was remodeled within the last 5 years. It is only 1.5 blocks from the Metro station, so it was convenient getting from and to Sea-Tac airport. It is located in the historic section of Seattle. The only negatives are that about 3 blocks away are the shelters and missions for the homeless. The walls of the hotel are a little thin; we didn't hear people talking, but did hear the plumbing whenever a nearby toilet was flushed or shower turned on. The hotel is about a block away from an elevated highway, so it was a little noisy during the weekday mornings. Otherwise, the hotel was a great place to stay and a pretty good value. Within walking distance to Pike's Market, Seattle Center (less than 2 mi), and Chinatown.", + "Date": "September 18, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "CHester, UK", + "Title": "“Historic location- great base to explore from”", + "Author": "Mazneed", + "ReviewID": "UR118249428", + "Content": "We booked the 4 night package prior to joining a cruise, we had stayed in Seattle before in a hotel with a room that was no bigger than a shoe box. This was not the case with this hotel, the room was large, light and airy and the bathroom had a very unusual shower that also doubled as a bath. The first impression of the hotel was not that good, there is a lot of dark wood panelling in reception and the lighting is a bit gloomy, however check in was both speedy and friendly, with the welcome news that the hotel had free wifi. The breakfast which is included in the room rate is good, always great to make your own waffles. The down side of the breakfast room is that it can be a bit cramped when busy and I'm afraid some guests have been quite careless and spilled things on the floor and stained the carpet - it really could do with a good shampoo just to tidy it up. The hotel is in a perfect location, near to the water front, so handy for ferries. For a bargain rate of just $2.75 you can take the light railway from the airport and the walk the block and a half to the hotel. Would definitely stay here again, also plenty of good eating places in walking distance.", + "Date": "September 17, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "Melbourne, Australia", + "Title": "“Definitely to best choice for hilly Seattle”", + "Author": "Barbra_M", + "ReviewID": "UR117813480", + "Content": "Great old hotel close to Pioneer Square. Minutes from the Transit Tunnel and the port. And no steep climb to get home! We'll be back!", + "Date": "September 7, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "4.0", + "Value": "4", + "Service": "5" + }, + "AuthorLocation": "Dryden, Canada", + "Title": "“Very Nice”", + "Author": "bleepingfreezing", + "ReviewID": "UR117727767", + "Content": "Super clean, large rooms~beautiful stairways and halls...also very clean. Front desk staff friendly and helpful. Cleaning staff friendly and pleasant. Welcome bag...cookies, water, and snacks...nice touch. Breakfast...excellent. We enjoyed the location of the hotel--close to the market and lots of touristy attractions. Loved all the patio pubs, cafes, and restaurants. I would definatley stay here again!", + "Date": "September 5, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "4", + "Overall": "4.0", + "Value": "4", + "Service": "5" + }, + "AuthorLocation": "San Marcos, Texas", + "Title": "“A part of history in a charming place.”", + "Author": "deborjak", + "ReviewID": "UR117564760", + "Content": "Very nice helpful staff. Welcome bag with cookies and bottled water was a nice surprise. Easy walk from Amtrack station. Interesting (in a \"homeless\" way) locale. Close to touristy shops and cafes with short walk to Pike's Market. Breakfast offered danish, waffles, coffee. Clean upgraded rooms. Would stay again.", + "Date": "September 1, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "3", + "Service": "5" + }, + "AuthorLocation": "Port Angeles, WA", + "Title": "“Breakfast Menu”", + "Author": "karenj3", + "ReviewID": "UR117518809", + "Content": "After reading this hotel's website as well as many of the online reviews, I found myself unable to find much information about its complementary breakfast. Would it be a stale bagel and a cup of coffee ....... or a more complete breakfast with biscuits and gravy, scrambled eggs, etc........... or what? My husband and I stayed here for one night before a trip on Amtrak, and for those of you who would like to know what you'll get for breakfast, here's what we found: waffles with whipped cream, strawberries, and syrup, Kelloggs boxed cereals, bananas, apples, oranges, packaged fruit cups, yogurt, orange juice, apple juice, bread/toast/bagels/sweet rolls/ muffins, hard boiled eggs, coffee, Bigelow teas, and milk. Our room was not large, but was clean and well appointed. The staff was friendly and helpful. We were very satisfied with our stay, and would not hesitate to stay here again if we wanted to be in this vicinity. We certainly felt that the breakfast was adequate for most folks.", + "Date": "August 31, 2011" + }, + { + "Ratings": { + "Cleanliness": "4", + "Sleep Quality": "4", + "Overall": "4.0", + "Value": "4", + "Service": "4" + }, + "AuthorLocation": "Gibsons BC", + "Title": "“Great Location for baseball”", + "Author": "Blair", + "ReviewID": "UR117145741", + "Content": "Stayed there on the 16 of August . Great location to stay if going to Safeco field only a 10 minute walk. Ate at Jimmies on 1st upon a recomandaiton from the desk clerk. Great meal. The rooms were clean as was the hotel. Morning breakfast was good nice to use real plates and forks not plastic as most places use. 20$ to park your car. I would stay here again next year when I take the family to the ball games.", + "Date": "August 23, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "4", + "Service": "5" + }, + "AuthorLocation": "Calgary, Canada", + "Title": "“Excellent staff and location”", + "Author": "Bob C", + "ReviewID": "UR117059155", + "Content": "We stayed at the Pioneer Square Best Western when we visited Seattle to watch a baseball game. The location was perfect, about a 10-15 minute walk to ball park. Lots of restaurants close by and a grocery store. The staff was very friendly and helpful and the breakfast was good (waffles, bagel, cereal, yogurt, juice, apples). Some shady looking people around area but they left us alone. Will definately go back next time I go to a ball game in Seattle.", + "Date": "August 22, 2011" + }, + { + "Ratings": { + "Cleanliness": "3", + "Sleep Quality": "3", + "Overall": "3.0", + "Value": "2", + "Service": "4" + }, + "AuthorLocation": "Portland, Oregon", + "Title": "“convenient, but rather old and tired”", + "Author": "digimom98", + "ReviewID": "UR117057370", + "Content": "Convenient location - can walk to Mariner's game - but rather old and tired. Over-priced for what you get. Breakfast was good, service/staff was friendly. Parking rather inconvenient as you had to drive a couple of blocks away to park and then the ticket wouldn't work and we had to haggle with the parking lot attendant. Overall ok, but I won't be back. Pioneer Square can be rather sketchy, especially at night.", + "Date": "August 21, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "Aix en Provence", + "Title": "“Outstanding attention to detail”", + "Author": "kimmelfox", + "ReviewID": "UR117046709", + "Content": "Four nights at this Hotel was an eye-opener to how we would like to be treated at other facilities. Every person at the front desk knew the places to visit, eat and those not necessary to see. The FREE breakfast was beyond abundant...the staff in the breakfast room was extremely attentive and friendly as were the persons at the front desk...Our room (417) was clean + quiet. The beds were comfortable, although the pillows were not to our liking...We would highly recommend this hotel...HF", + "Date": "August 21, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "4.0", + "Value": "3", + "Service": "4" + }, + "AuthorLocation": "Wilmington, DE", + "Title": "“So convenient to all public transportation”", + "Author": "MooreaLover", + "ReviewID": "UR116723969", + "Content": "We flew into Seattle to spend the night before our planned vacation to Victoria, Vancouver Island and San Francisco. This hotel is so convenient and the staff is very welcoming. From SEA/TAC airport we took light rail to Pioneer Square which arrived 1-1/2 blocks from the hotel. We literally walked down the street from the exit, turned right on Yessler Way and the hotel was about 3/4 a block down on the left. Our room was spacious, very, very clean and the breakfast the next morning was Continental along with waffles. We walked to the Space Needle for dinner and rode public transportation back - really easy. The next morning, the Victoria Clipper, Pier 65, to Victoria was just 1 mile from the hotel. On returning to Seattle from Victoria, we stayed a 2nd time at the Best Western (great, clean accommodations again) and took Amtrak the next morning (0.3 miles from the hotel) to San Francisco. We would definitely go back to the Best Western on a return trip to Seattle.", + "Date": "August 14, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "3", + "Overall": "5.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "Coos Bay, Oregon", + "Title": "“Our honeymoon disaster, saved by BW+”", + "Author": "JnJRacing11", + "ReviewID": "UR116682063", + "Content": "We recieved worse than poor service at another hotel. We were crushed. This was our honeymoon and we needed a room fast! The staff at Best Western Pioneer Square came to our rescue. Kai showed us a room that fit us perfectly. We were able to walk-in to a room that was far better than the \"luxurious\" hotel that thwarted us just the night before. Not only did we secure a charming room, warm smiles and a caring staff, but they also gave us dinner reccomendations that was far better than the nearest pizza hut. Best Western- thank you. You have made us believers and truly know what CUSTOMER SERVICE is.", + "Date": "August 13, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "", + "Title": "“Great location, and customer service”", + "Author": "KayJay333", + "ReviewID": "UR116620912", + "Content": "Great location if you are planning to go to a Mariners or Seahawks game, within walking distance. Also the Underground tour is close by. Hotel staff was very friendly. Beautiful character hotel, originally buildt in 1914, and has been beautifully restored.", + "Date": "August 12, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Pincher Creek, Canada", + "Title": "“Outstanding customer service”", + "Author": "giggly1961", + "ReviewID": "UR116399174", + "Content": "My spouse & I have stayed @ many Best Westerns, this one is over the top when it comes to customer service. I had left my Sturgis 2010 hoodie in armor. Long story short, they mailed it back to me in Canada...at THEIR cost! I was grateful that they found it, as a lot of hotels would just say the item isn't there. When it showed up in the mail I was even happier we had chosen this hotel. The location is the best if wanting to walk Pier 57 or old Pioneer Square. Check out the glass blowing a block away!", + "Date": "August 7, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "4", + "Service": "5" + }, + "AuthorLocation": "Philadelphia, PA", + "Title": "“Loved this charming hotel!”", + "Author": "jennygirlmt", + "ReviewID": "UR115997058", + "Content": "We stayed here for two nights before departing from Pier 66 on a cruise. We were a group with four generations (Grandmother, my Inlaws, Dh/myself and our 1yr old DD). We took a shuttle from the airport but could have easily taken the light rail for $2.75 had we not had our 84 yo grandmother. The hotel was perfectly located to walk to lots of restaurants, bars, the Underground tour, Pike's Place Market, the Space Needle if you are adventurous, an easy 4 minute walk to the light rail, and best of all it's right on the water and easy to walk all the great seafood restaurants and the Pier. Every room was a little different, we had four and they were all shaped different with different coffee pots (in-laws had a Keurig, Grandmother had a balcony) and the morning breakfast was really nice, fresh waffles, bagels, muffins, cereal, fruit, water, coffee and juice. I definitely plan to stay here for our next trip to Seattle (which will happen now that I fell in love with the city!)", + "Date": "July 29, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "5", + "Service": "4" + }, + "AuthorLocation": "chapel hill, nc", + "Title": "“Perfect location, excellent hotel”", + "Author": "basecampd", + "ReviewID": "UR115932875", + "Content": "We spent 3 days in Seattle in this hotel, walking distance to the Market, the ferries, and all the waterfront, very close to all transportation including to the airport. Friendly staff, comfortable, affordable, and quiet. Go to the Italian restaurant two doors down, excellent food, reasonable, good atmosphere. We ate at the Fishermans on the water, wonderful bread and spectacular view. Take the ferry to Bainbridge and the boat tour of the locks.", + "Date": "July 28, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "3.0", + "Value": "3", + "Service": "4" + }, + "AuthorLocation": "Nyack, NY", + "Title": "“Older part of town”", + "Author": "drmo717", + "ReviewID": "UR115845645", + "Content": "This Best Western is located on the waterfront, close to the piers and within walking distance to the Baseball stadium/chinatown and of course-Pioneer Square. Because it is on the courtesy bus route(during the day), you can avoid the hills to get to the Fish Market and other places within the city. The room was comfortable and the breakfast was nice. We enjoyed discovering another part of town after staying near the Space Needle before our cruise. The location of the Best Western hotel had some more grungy type bars, but we found some nicer restaurants. I couldn't imagine a couple over 60 or a familyenjoying its local very much.(Nearer the Spcae Needle seems better), but we found the area interesting and I enjoyed the underground tour which was minutes from the hotel, Most important-if you are able bodied-there is a metro for $2.00 to the airport with a stop 5 minutes walk away from the hotel(slighly uphill) that will save you a $50 limo ride!", + "Date": "July 27, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "Vancouver bc", + "Title": "“Best Kept Secret in Seattle!!”", + "Author": "comingforthesun", + "ReviewID": "UR115801249", + "Content": "We came in to town on the Sunday after a terrible trip up the I-5. The traffic from Oregon to Seattle was BAD! It was one of the first nice days of the summer and everyone was out. It took us 12 hours to get to Seattle from Florence. So We were tired and grumpy. .... But when we got to The Bestwestern Pioneer Square we were in for a delight. The room was wonderful, so well appointed. King size bed was comfy ! Great area very central. We were given tickets for free appy at an Irish Pub down the street. Took advantage of that and we were very happy with the food and Beer selection. The Pub was called Fado. I would like to keep this hotel \"Our little secret\" So don't tell anyone!", + "Date": "July 26, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "4", + "Overall": "5.0", + "Value": "4", + "Service": "5" + }, + "AuthorLocation": "East Maitland, Australia", + "Title": "“Great Location Would stay again”", + "Author": "Kruzein", + "ReviewID": "UR115310703", + "Content": "Pioneer square hotel was in a good location. The staff were very friendly and the hotel was clean and comfortable. The hotel is close to restauants and pubs and it is a good walk to the main CBD public transport is available however it is an easy walk and an easy town to navigate. The room was very comfortable and homely it had all the necessities such as wifi and tv. The bed was very comfortable. The bathroom was fresh and clean and serviced daily. The building is an old building but very well preserved and presented. Breakfast was available daily with a wide selection of food and beverage. Shutttles can be organised by reception and this was very prompt and helpful.", + "Date": "July 13, 2011" + }, + { + "Ratings": { + "Overall": "5.0" + }, + "AuthorLocation": "Missoula, MT", + "Title": "“The place to stay for Mariner's games!”", + "Author": "osprey38", + "ReviewID": "UR114909363", + "Content": "Stayed at this hotel this past weekend: great location, away from a lot of the downtown noise, yet close enough to walk to Pike Place Market and Safeco Field for Mariner's games. This hotel is a restored classic hotel, a nice change of pace from typical 'cookie-cutter' hotels. The staff was VERY friendly, happy to help with directions, suggestions, etc. Complimentary breakfast great for families.", + "Date": "June 30, 2011" + }, + { + "Ratings": { + "Cleanliness": "4", + "Sleep Quality": "4", + "Overall": "4.0", + "Value": "4", + "Service": "4" + }, + "AuthorLocation": "British Columbia", + "Title": "“Cool character building in great location”", + "Author": "vancityrose", + "ReviewID": "UR114877841", + "Content": "We just stayed 1 night, between train trips. Great location - we actually walked - pulled our rolling luggage from the Amtrak Stn and saved on cab fare. (maybe be a hassle with big, heavy bags though). The front desk staff gave us discount card for local Irish pub when we asked for late night eating options, which we used and appreciated. The complimentary breakfast was a nice spread. The building had lots of character and historical photos and info which I found interesting. King bed room had high ceilings, felt spacious, free Wifi.", + "Date": "June 29, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "3", + "Overall": "5.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "SANTO DOMINGO", + "Title": "“found it by coincidenece, excellent location, excellent rate, really nice people”", + "Author": "dgeronimopo", + "ReviewID": "UR114714820", + "Content": "i was going to make my reservation in one big chain, hotel during my trip to seattle to board a cruise to alaska. but something happened and all rooms in big hotels were gone. i went to internet and found this really nice hotel inside a historical building built by one of the man who inflenced in the development os seattle, in the middle of everything at walking distance. meny things to do around. history and very friendly people. worth it.", + "Date": "June 24, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "4", + "Overall": "4.0", + "Value": "5", + "Service": "4" + }, + "AuthorLocation": "San Jose, CA", + "Title": "“Good hotel in a terrific location at a very good price”", + "Author": "Silicon_Valley_Guy1", + "ReviewID": "UR113868520", + "Content": "I stayed at the Best Western Pioneer Square for 3 days (4 nights). I found the hotel to be a very good combination of location, amenities and price. I arrived at the Sea-Tac airport and walked to the light rail station that is adjacent to the huge parking garage by Terminal D. After a 30 minute ride, I got off at the Pioneer Square station and walked the remaining 3 blocks to the hotel. Very cool. My single room was ready at 3pm as promised. Located on the 4th (top) floor, I discovered the room faced the adjacent double decked expressway that goes along the waterfront. However the double paned windows did an excellent job of keeping out the noise from the traffic. The room was good sized and more that sufficient for just me. The daily service to replenish the towels and make the bed was excellent and not obtrusive. The breakfast - included in the room cost - was extensive including just about everything except eggs and bacon. When I checked out, I simply walked to the light rail station (I got there at 6:45am - with no problems) and within 1.25 hours of walking out of the hotel, I was sitting in the departure lounge for my flight home. Again - the light rail worked like a charm. I found the location to be terrific. Pioneer Square is interesting and has a bunch of history. Or I walked down 1st street - past the Seattle Art Museum (OK but not great) - on to the Pike Street Market (about 15 minutes walk - and absolutely terrific) and all the great restaurants nearby. Alternatively I could walk 1 block to Alaskan Way - the street that borders the waterfront, - and sight see down the waterfront at all the seafood restaurants, cruise excursions and Seattle Aquarium (terrific) located on that street. As for the Pioneer Square neighborhood - I never felt uncomfortable during the day or night as I was wandering around. I paid for my stay in advance without the possibility of any refund. A gamble that worked out for me and got me an average daily room price of about $140. Free wi-fi is available and worked great. Bottom line: a very attractive combination of good hotel, great location, at a terrific price.", + "Date": "June 16, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "Fort Wayne, Indiana", + "Title": "“Nice hotel in older neighborhood”", + "Author": "jduling", + "ReviewID": "UR112804165", + "Content": "The hotel is a nice historical hotel in Pioneer Square neighborhood of Seattle. Room size was large and bed was comfortable. Continental breakfast had plenty of options and I loved the waffles. One minor qualm was the free wireless internet access available from the room was limited by number of connections, and 50% of the time I received \"Number of connections already reached. Try again later.\" Since I was on vacation and need to spend less time online anyway, this was not a big deal to me. If you NEED internet, keep this in mind. Staff was friendly. I had read comments elsewhere about Pioneer Square being where the hoodlums hang out. Between the hotel and the downtown attractions, I did not notice this. Head toward the stadiums down Occidental and you may encounter several. Hotel was great for our vacation stay and the price was half of what I would have paid elsewhere downtown.", + "Date": "June 11, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "San Diego, California", + "Title": "“Light rail system perfect to hotel”", + "Author": "Charlene351", + "ReviewID": "UR112730613", + "Content": "I forgot to add in our last review,and feel very important,that we took the light rail system from Sea-Tac airport for $2.50 a person within a couple easy walking blocks of the Best Western Pioneer Square Hotel. The light rail system was very clean and a pleasant 30 minute ride for $2.50! Took towncar from hotel to cruise terminal for $20. All worked great.", + "Date": "June 11, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "Kamloops, Canada", + "Title": "“Best Kept Secret in Seattle!”", + "Author": "cjwiggins", + "ReviewID": "UR112490573", + "Content": "If you appreciate history, wonderful architecture and exceptional service, this is the place to stay in Seattle. You are located in the free bus zone with a stop right outside the door. This bus will take you around all the greatest sites in the Pioneer Square area - including \"the market\". You will find yourself within walking distance of wonderful restaurants as well as activities like the Underground Tour. The Hotel has retained all of the good things from the past (10 foot ceilings and room layouts) and has upgraded where you want it to be ie the bathroom is totally modern as are the beds etc. The breakfast offered in the morning is very good also.", + "Date": "June 9, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "San Jose, California", + "Title": "“Great location and value”", + "Author": "AtravelerFriend", + "ReviewID": "UR110381164", + "Content": "My son and I spent 3 nights here to see the sights and take in some Mariner's games. We found the Pioneer Square area ideal, with a definite historical feel. It was an easy walk to the ballpark and the Seattle Center. The Air Museum and Underground Tour were both worth seeing. We used a city bus to get to the Air Museum and found the bus drivers very friendly and helpful. Our room was spacious and clean. The staff was extremely friendly and helpful with all our questions. The free continental breakfast was much more than the usual rolls and cereal including a great staff to keep things replenished and clean. I highly recommend staying here.", + "Date": "May 29, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Hughson", + "Title": "“Charming”", + "Author": "14Daroad", + "ReviewID": "UR107742340", + "Content": "This is a historical building located perfectly in Pioneer Square. The rooms are indeed small, however they are furnished accordingly and they exude lots of charm. Our room was spiffy and clean. The TV is dated, however we didn't come here to watch television, so it was OK. We parkeed our full size pickup in the parkinf garage 2 blocks away, and this may sound inconvienent, it was not. The cost was 20 bucks a day, with in and out privelidges. We really liked the location, close to Pikes and the waterfront, and of course all the history of the area in general. The Under ground tour was close by, as was the public transportation system to get to the Monorail and Space Needle. The staff here is more than friendly, everyone was anxious to help and give advice, we would stay here again without a doubt.", + "Date": "May 10, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Brisbane, Australia", + "Title": "“Great Value, Friendly Staff”", + "Author": "Josche82", + "ReviewID": "UR107722292", + "Content": "Great value hotel with very friendly and helpful staff. Also a great location, where I was only in Seattle for the one night and didn't need to travel far to squeeze in so much. Breakfast was good if you like waffles, not so great with for eggs. Overall very happy.", + "Date": "May 10, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Everson, Washington", + "Title": "“Great hotel, love the neighborhood, old town charm”", + "Author": "PamV11", + "ReviewID": "UR107188978", + "Content": "Great hotel, great service,very nice breakfast, the rooms are beautiful, love the charm and character of the building and neighborhood. Close to Pike Street Market. lots of things to see in Pioneer Square. Would stay there again. Thanks everyone at the hotel, we had a great time in Seattle!!!", + "Date": "May 6, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "San Francisco", + "Title": "“Perfect location and Price”", + "Author": "gomibagu", + "ReviewID": "UR105891420", + "Content": "Good -Good location. A block form the water and ferries, close to downtown Within walking distance from restaurants. A 15 minute walk to Pike Place. -Helpful and friendly staff. -Large clean rooms. -Starbucks around the corner. -Free Wifi Bad -A few homeless around but fairly safe at night.", + "Date": "April 28, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "Canada", + "Title": "“Decent Place, Trouble with Wake-up Calls”", + "Author": "anonymous1984", + "ReviewID": "UR105618345", + "Content": "My father and I stayed at this place during a weekend trip to Seattle. Both of rooms were well appointed and comfortable and service is very friendly. The rooms are very old-school, but it does add to the charm of the place. They serve a very good continental breakfast in the morning wit waffles, fruit, pastries, cereal, and bage. Location is excellent with the LINK train to the airport only a couple of blocks away and downtown within easy walking distance. One small service issue that I had, on 2 of the three mornings, I requested wake-up calls. I did not get the call the first morning and it was 1/2 late the second morning. I was in Seattle on leisure, and only had the calls so that I would not sleep the day away. Ultimately, not a big deal, but under different circumstances, it could have been a big issue. All in all, an enjoyable stay.", + "Date": "April 26, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Liverpool", + "Title": "“Perfect stay in Seattle at Pioneer Square”", + "Author": "Bearable1", + "ReviewID": "UR105520997", + "Content": "I stayed in the Pioneer Square Hotel for 5 nights last week. When i arrived, i was warmly greeted by \"Randy\" who could not do enough to welcome me. He was so pleasant, it was a great first impression. I stayed on the 2nd Floor towards the back of the hotel. The room was very spacious and had all the amenities you would expect from a really good hotel, flat screen tv, iron, free wi-fi, coffee maker, desk and a very comfortable king bed. Maid service was good, and although i can be messy, the room was as good as new every time i came back after a day out around Seattle. The free continental breakfast was great also, and filled me up for the rest of the day. Particularly, the waffle making machine meant i could have a tasty hot waffle and maple syrup every morning, FAB. Location wise, you cannot get much better. It is close to funky jazz clubs, bars and restaurants. It is also really close to the waterfront and harbour cruises. There is also a bar next door and an Italian restaurant on the corner. It is also close to the baseball and football fields. I went to see the Seattle Mariners and had a great night with only a short walk back. Great hotel for the price. So glad i booked this hotel instead of splashing out double the price on something which could not deliver any more. Great place to see Seattle from.", + "Date": "April 26, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Orland Park, Illinois", + "Title": "“Comfort of home!”", + "Author": "Espressowilltravel", + "ReviewID": "UR103380525", + "Content": "I had to stay in Seattle for a length of time. My father had been murdered and we had to go to trial. I stayed at this hotel for at least a total of 8 weeks between Nov 2010 through March of 2011. I can't say enough good things about this hotel and it's staff! Some of the rooms are a little small but this is a historical building. They do have larger rooms and they are great. I just wish they had a hot tub so I could relax after a long day at court! I loved the fact that each day I got a hello when I came in and a good luck when I left! They always made me feel like family! I must admit I love the fact that I get a knock on my door to find out if I need extra towels at the end of the day. Nice touch! The staff was always willing to help me! Never did I ever get anything but OUTSTANDING customer service. I am the owner of a small business and if I had staff like this my business would go crazy! I know all of the names of the front desk and each of them deserves a raise/bounes for all of the care and attention I and my family was given. A giant thank you to all of the staff form the front desk to the housekeeping! When we got the guilty verdict for the person that killed my father I could not wait to go back to the hotel and let them all know. It was like going home!", + "Date": "April 9, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Springville, Utah", + "Title": "“Excellent customer service, great location, charming.”", + "Author": "PegAI", + "ReviewID": "UR102448656", + "Content": "I was on a \"leisure trip\" while my husband was on business. We specifically picked this property due to its proximity to Route 99--to get me where I wanted to go and to get him to his conference at Pier 66--and the perceived charm of the old Seattle area. But I won't say that it was a quick decision. Someone had posted a concern on this site about the homeless and noise of the area, which caused us to think long and hard before keeping this reservation out of safety concerns. We are both glad we stuck with it in the end and I'll explain more here if you wish to read it. First of all, we were right about the ease of getting around. Walking through Pioneer Square was a lot of fun. We found a great antiques shop, a diner with wonderfully fresh battered cod, and took the Underground Walking Tour. We used the Route 99 bus (temporary replacement for the Waterfront Trolley) repeatedly--to go shopping, to head to Chinatown, to go to the fish market, and to the waterfront. It stops right in right of the hotel for one direction, and within a short block walk for the other. Second, the customer service of this property was phenomenal. They were friendly and helpful in every way possible. If nothing else, that makes this property quite unique. Add that to the charm of the building and this was the nicest Best Western I've stayed in. Now, as to the homeless. Sad that there are people who have to live like that, and Seattle does seem to have their fair share. But contrary to what I had read, they are not dangerous, nor do they harass you on every corner. I think I saw maybe 3 or 4 actually begging to money in some way; the rest are just trying to get through life as pleasantly as possible. As to safety: While the latest we were out walking in the area was around 8:30 pm, I did not feel unsafe. I even ended up walking past the men's homeless shelter by myself one evening around 6pm and was pleasantly surprised to find that not a soul bothered me or even tried to approach me. As to the \"noise\", supposedly there is the traffic from the freeway on one side and bars on another. We requested a quiet room and was provided one on the interior of the hotel, so we heard none of that, if in fact it is as bad as someone writes. One more bonus--this hotel is less than 3 blocks from the entrance to the light rail/underground tunnel bus access. Straight to Macy's to shop on any bus in the free zone; and straight to SeaTac airport for only $2.50 per person on light rail.", + "Date": "April 1, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Oostburg, Wisconsin", + "Title": "“Love the Location, No Problemo”", + "Author": "jwprice", + "ReviewID": "UR102162989", + "Content": "Location was great. Close to the light rail (taken from the airport). Many good ethnic restaurants in immediate area. Turning left from the front door, you are about 200 yards from the dock of one of the ferries. I asked for a quiet room, and my interior room was extremely quiet. Breakfast was well above-average, good coffee, hard boiled eggs, cereal, etc. Thank you. Oh, the feel of Yesler Way neighborhood did not bother me. It originally was the \"skid row\" (logging) and is quite worn. Yes, you will see some street people, but I just smile and walk on by.", + "Date": "March 30, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "", + "Title": "“Excellent customer service!”", + "Author": "kleighb", + "ReviewID": "UR102097677", + "Content": "My husband and I stayed 3 nights and enjoyed meeting the staff, was offered free umbrellas each day and the breakfast was outstanding! Definitely coming back.", + "Date": "March 29, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "", + "Title": "“Good location, great value”", + "Author": "FiL6000", + "ReviewID": "UR101971000", + "Content": "I was looking for a relatively central, clean place to stay in Seattle with my 8-year-old son as a base for forays to the Woodland Park Zoo and the Boeing Field museum. This hotel fit the bill perfectly, and at $88 per night through dhr.com the price was fantastic compared to other options. The building is older, but has been splendidly updated and we wanted for nothing. Breakfast was perfectly acceptable and included; only gourmet snobs and greedy gluttons could complain! Parking is limited and the garage is a block away, but the system works very well. If there are no more parking spots left, there is an open lot across the street at $13 overnight. Pioneer Square is ever so slightly rough around the edges, but we felt perfectly safe. This is now my go-to hotel for Seattle visits!!", + "Date": "March 28, 2011" + }, + { + "Ratings": { + "Overall": "5.0" + }, + "AuthorLocation": "Lexington, Kentucky", + "Title": "“Great find!”", + "Author": "joshdouglas", + "ReviewID": "UR100556765", + "Content": "This hotel was excellent. The price was right (less than $100/night), and the service was excellent. The breakfast was impressive. I'd stay here again.", + "Date": "March 17, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "3", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Bangor, United Kingdom", + "Title": "“Pleasant stay”", + "Author": "canislupus1", + "ReviewID": "UR98844995", + "Content": "I had a large, clean room located in the middle of the hotel. It overlooked a tiny courtyard so there was no view but at least there was no street noise whatsoever. The bed was comfortable and it was great to have free local calls and free internet (not wireless). The free continental breakfast was very nice and the front desk staff were very professional. I opted to stay here because of the above and their no pets and no smoking policies. The only negative point I have is that the only heat source in the room was a very noisy window mounted fan. I had to turn it off during the night as there is no way I would have been able to sleep with it on. Do not be put off staying here because of the location. I felt safer in Pioneer Square than parts of downtown (2nd, 3rd & 4th Ave street corners for example). I would not have a problem staying here again but think I'll opt for somewhere a bit more modern.", + "Date": "March 3, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Helena, Montana", + "Title": "“Up to date services in historic hotel - surrounded by great historic architecture!”", + "Author": "montanagirl034", + "ReviewID": "UR98149970", + "Content": "The staff was courteous, friendly and helpful. The room was clean, decorated in a style fitting with historic restoration but not too fussy. Location was fabulous for us - it was sunny the 2 days we were in Seattle and we walked everywhere we needed to go: Pike's Place Market, ferry to Bainbridge Island, wonderful food just around the corner. We could have taken the bus in the downtown \"free zone\" to any of those places had it been raining. The light rail station was less than 2 blocks - so fare to the city from SeaTac was $2.50 per person each way. First night there was someone talking in the hall (near our room) as soon as we called the front desk someone came and asked him to move - which he did. Weather was cold and halls were kept cool, but our room was toasty warm. We're looking forward to staying there again.", + "Date": "February 26, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Portland, Oregon", + "Title": "“Excellent location, staff, and room quality for the price”", + "Author": "Grover42", + "ReviewID": "UR97977252", + "Content": "Stayed here based on TripAdvisor comments, which were mostly right-on. The most significant for us were: 1) Location within walking distance of the Amtrak King St. Station, Pioneer Square, and the free bus line (#99) which accesses everything from Belltown to Chinatown. Ferry terminal and stadiums are also nearby. 2) A room that was large, quiet, and very clean. We asked for and were given a quiet, interior room. Many exterior rooms face the Highway 99 Viaduct or the street, so they are probably a bit noisy. 3) Staff that was helpful and friendly, with no exceptions. 4) A fair price. In summary: A great place to enjoy the city without a car.", + "Date": "February 25, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "NC", + "Title": "“Don't let the old exterior put you off”", + "Author": "LV_Funn", + "ReviewID": "UR94272704", + "Content": "The Best Western Pioneer Square is a rather old building that shows some signs of its age on the exterior, and it has a couple of rather gloomy-looking alleyways beside it, but don't let any of that put you off. The inside has been 100% rennovated, and is more than adequate for a hotel stay. The room rates are much lower than some of the larger hotels just a few blocks away, and the furnishings and staff were quite good. The room had fixtures that looked brand new, and the bathroom and furniture were very clean and comfortable. The staff was uniformly friendly and helpful with every request. The hotel may not have had a large number of guests during the time of my stay, but whether that was the reason or not, it was one of the quietest rooms ever experienced in a hotel. Made for a very good night's sleep.I would have no hesitation about staying there again, and the lower price is just an added incentive.", + "Date": "January 24, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Sacramento, California", + "Title": "“Great service staff, big clean rooms!”", + "Author": "SnowDay10", + "ReviewID": "UR93896196", + "Content": "This was our first trip to Seattle and we were amazed at how nice and attentive the staff was at this hotel. Everyone was very friendly. We arrived early, so our room was not ready, but the staff checked us in and stored our bags for us. They gave us maps of Seattle and showed us how to get to Pike Place. They invited us to have some complementary breakfast too. Its a quick walk to Pike Place Market from the Hotel. After walking around, we headed back to the hotel with our room ready and were very happy with the size and cleanliness of the room. Our flight was very early morning and the staff on duty even made the effort to get us some breakfast even though they were not open yet. They also arranged our transportation to the Airport.", + "Date": "January 20, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "3.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "Portland, OR", + "Title": "“Good location, great breakfast, a few quirks”", + "Author": "justducky13", + "ReviewID": "UR93268383", + "Content": "We booked on their website, the least expensive room with two twin beds, but this may not exist, because we were upgraded when we arrived to two doubles. Chose the hotel for its location near the Art Museum and Pike’s Market (6-8 blocks). Overall, it’s nicely decorated in keeping with the historic neighborhood, but our room was very small. Not enough floor space to even put up the luggage rack or ironing board. The furniture was decent quality, if a bit too large for the space. The bathroom counter was 3/4ths occupied by coffee maker, ice bucket and glasses. Our room card key was temperamental, and changing keys didn’t help. A phone in the hallway to contact the front desk was inoperative. We slept very well, no noise from other guests, and the raised highway nearby sounded like ocean surf, not disturbing. The continental breakfast is very generous, with an excellent waffle maker. The free parking garage, however, is treacherous, with lanes so narrow that turning its blind corners could mean running head-on into a car in the opposite direction. Descending on one corner I had to pull to the side, stop, then back up to return to the lane in order to avoid a collision. If you’ve got a larger car, park somewhere else! Spaces are first-come-first-serve anyway, and we went up 5 floors before finding a spot. The historic neighborhood felt safe, although since it was cold weather there may have been fewer street people around. If you’re willing to put up with a few quirks in an older building, this is a good location for seeing downtown Seattle. You don’t need to walk steeply uphill to access the market and shops overlooking the waterfront. It’s a half dozen blocks from an Amtrak station and also near the ferries.", + "Date": "January 16, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Diamond Bar, California", + "Title": "“This hotel has great beds & a wonderful staff.”", + "Author": "Barbie076", + "ReviewID": "UR93122959", + "Content": "I got three nights of sound sleep in the comfortable bed & even better pillows provided to guests at the Best Western Pioneer Hotel. The decor in the oversized rooms was lovely, & the included breakfast convenient. The hotel is located just a block from the Underground Tour & the wharf ferry boats. However, the best part of the visit was the helpful & friendly staff.", + "Date": "January 16, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Sacramento, California", + "Title": "“10th anniversary geo-caching event”", + "Author": "chocovino", + "ReviewID": "UR90401967", + "Content": "i tried to be my own trip planner. needless to say, i wasn't too good at it. i was a day early, but greatly appreciated them for accommodating me. this place is right by the ferries which was where i meet up the the other geo-caching person. we had a great time at the event and just roaming around the downtown area. it's also within waking distance of Amtrak (so i was told- but was too dead from walking already -13miles+). i did not know what a boutique hotel was till then. i thought Victorian, how absolutely lovely!", + "Date": "December 21, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Wildwood, New Jersey", + "Title": "“Class act”", + "Author": "WHYNOT08260", + "ReviewID": "UR90399203", + "Content": "This is the first and only place we have ever stayed where the staff came door to door in the evening asking if we needed more clean fresh towels or blankets. The continental breakfast was outstanding. This is in an actual coffee shop. Continuously staffed and on top of things like an empty coffee pot or need for additional cut strawberries, etc. Would definitely stay again.", + "Date": "December 21, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Birch Bay, WA", + "Title": "“Cozy hotel in good location”", + "Author": "sshjensen", + "ReviewID": "UR89467157", + "Content": "We came to Seattle to see the Picasso exhibit at the Seattle Art Museum. While parking is not onsite; there is parking located in a parking garage about 2 blocks away at $20 per night. We did find that the hotel's location was such we were able to walk to the museum...about 3 or 4 blocks away. The hotel is also located within the \"free bus\" section of the city so that if we had wanted to go to any of the many attractions that downtown Seattle has to offer, it would have been very easy for us to do so. The waterfront is also within walking distance...about a block away. The hotel is a small, boutique style hotel and is listed on the National Register of Historic Places. The king bed was very comfortable and while our room was on the small side, our friends' room across the hall was much larger although their room had a very odd-sized square tub that was quite awkward while the tub in our room was \"normal\" sized. Diversity in rooms, I guess you could say. The hotel provides a complimentary breakfast with waffle machine, yogurt, various cereals and fruits, etc. The hotel does not have an in-house fitness center but daily passes for the Xplore Fitness Club are available at the front desk for a per day fee. Located just a couple of blocks from the hotel, it comes complete with all the up-to-date weight, free motion equipment and over 20 different kinds of cardio machines. This wasn't an amenity that we took advantage of so can't speak to it. While there isn't an in-house restaurant, there is a restaurant next door to the hotel which will provide limited room service should you wish it. We appreciated the free high speed internet as well as the free local phone calls. This was a hotel where we did NOT feel they were out to gouge us for every cent possible unlike other higher-priced hotels we have stayed at. The staff of the hotel were all outstanding! They all were very friendly and helpful and went beyond our expectations. They all seemed very sincere in their desire to ensure any of our questions were more than adequately answered. I can't remember any recent stay in any hotel where I was so impressed with everyone on the staff of the hotel as I was with the staff of the Pioneer Square Best Western! The hotel was very quiet until about 5 am when the garbage trucks began their pick-up. I was having trouble sleeping so found the noise disconcerting. However, our friends were sleeping soundly and the trucks did not disturb them. This, of course, is not an issue within the hotel's control. Other than this, there did not seem to be any street noise during the night. We really enjoyed our stay and would recommend this hotel to anyone wanting good value in Seattle.", + "Date": "December 9, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Pittsburgh", + "Title": "“Great hotel for the value.”", + "Author": "Jambc1234", + "ReviewID": "UR88889428", + "Content": "This is a great hotel for the price - I only paied $90 a night - that was the AAA rate. There is a good cable selection, free wi-fi or lobby computer use, breakfast is good. I think the bagles are local and fresh. We did have a small room, but it fit our needs. There is city noise, and lights. But, the blinds block out most of it/ The hotel is located in an old building. So, you can hear others' noises. The showers in others rooms in the morning can be heard - if that bothers you ( it woke me up) but ..... that's the only downside. I can look it over. High celings, cute rooms, good staff. ( printed me out bus times, with directions) you'll like it ----", + "Date": "December 2, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Dayton, OHio", + "Title": "“Great Stay!!”", + "Author": "daddyvet", + "ReviewID": "UR88308374", + "Content": "Spent three nights in this wonderful historic hotell. Has been upgraded with taste. My wife and I positively loved the place. Great service from all the employees. Fantastic breakfasts. Close to about anything you would want to do, see, eat,etc. We highly reccomend. We definitely give it 5 stars!", + "Date": "November 26, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "4" + }, + "AuthorLocation": "Pollock Pines, CA", + "Title": "“Lodging doesn't get better than this”", + "Author": "RiffwJoe", + "ReviewID": "UR87813760", + "Content": "The wife and I spent two glorious nights at this hotel. This is an old building/hotel but it has been beautifully remodeled and refurbished. Our room was huge. The bed was firm, the bathroom was very large and was well furnished with soap, shampoo/conditioner, very large and soft towels-everything was perfect. We both slept very well and we never heard a sound from beyond the room. In the morning, the continental breakfast was very nice. Cereal, hardboiled eggs, waffles, muffins, and the coffee was Seattle's Best. Very, very nice. Since we arrived by train, we were without a vehicle. However, outside the hotel entrance, a free bus is available for the ride to the boardwalk. One block to the Pioneer Square and we caught a free bus to the Pike Place Market. Throughout our stay, the employees at this hotel were always courteous and very helpful. Go there and enjoy a beautiful stay.", + "Date": "November 21, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "3", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "3" + }, + "AuthorLocation": "Adin, California", + "Title": "“Historic and Classy”", + "Author": "theoneyfrosty", + "ReviewID": "UR86663773", + "Content": "All the service people very helpful and friendly! The breakfasts had a good assortment of items to get you off for the day. The rooms were very spacious and the bed was super comfortable. Was a great memory for our first trip to Seattle.", + "Date": "November 10, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "Delta, Canada", + "Title": "“Charming character hotel has great staff but dated room decor”", + "Author": "Soj0urn3r", + "ReviewID": "UR86285291", + "Content": "If you want to explore Seattle's Pioneer Square district, there's no better hotel to do it from than the Best Western Pioneer Square located at the heart of this neighborhood. It's right across the street from the Seattle Underground tour (recommended!) and near restaurants and other amenities. This is a a small, old character hotel though, so you have to be prepared for what comes with that - a slow elevator, no fitness room or pool, no onsite dining other than the breakfast bar, minimal meeting or business facilities. This is not hotel to stay at on business or bring small children to. It reminds me of similar boutique hotels in San Francisco's Union Square, but quieter at night and with fewer other attractions nearby. The front desk staff at the B/W Pioneer Square are top notch. Very friendly and accommodating. Returning there after a day of knocking around, you really felt like you were coming home. The staff next door at the breakfast bar were less warm, but not obnoxiously so. The quest rooms are larger than you'd think in such an old property. This generosity of proportion does not extend to the bathrooms however, which are quite dinky. The room decor is in definite need of updating - you have mismatched bed and window coverings, both of which appear to date from the 80's, on top of old carpet. Our room was quite long, with perhaps eight feet of empty floor between the bed and and armoire in which perched a 26\" CRT television. You practically needed opera glasses to watch it. Updating the rooms and in-room amenities would greatly improve the property. These are minor complaints, and on the whole we really enjoyed our stay.", + "Date": "November 7, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "Interior, BC", + "Title": "“Excellent value, great location”", + "Author": "maestro", + "ReviewID": "UR84843008", + "Content": "We checked in on a busy Sunday; NFL football was about to kick off and the hotel had been full the night before. We were assured our room by 3 PM and true to their word, our deluxe room was a pleasant surprise. For an old hotel, the room was better than expected. It was large and brightly appointed with clean, modern carpeting and nice furniture. The beds were comfortable and the lighting good. The bathroom is stocked with high end Neutrogena toiletries. The TV is old and the picture a tad fuzzy. Let’s hope new flat screens are on the way. Parking is at the Butler Garage, a 12 story parkade located a block and a half from the hotel. Not bad considering the age and location of the hotel. Our room was quiet, even though it faced the main street. We slept well. If you have many electronic gadgets which may need charging, bring a power bar as electrical outlets are scarce. Other TripAdvisor reviews of poor internet service proved true. It was intermittent at best. We called the 1-800 service and received little help. We were on vacation, so not such a big deal but a business traveller may not share our sense of charity. The gentleman who checked us out was genuinely concerned and promised to follow up with their provider. The breakfast room has about 12 small clothed tables and the food is excellent.", + "Date": "October 25, 2010" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "3", + "Sleep Quality": "3", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Delta,British Columbia, Canada", + "Title": "“Lovely heritage hotel”", + "Author": "raingirl4", + "ReviewID": "UR83255269", + "Content": "We loved the old heritage style of the hotel. The rooms were big and comfortable.(Despite the pink bedspread and floral curtains!)The front desk staff were knowledgeable and friendly. The only negative was the breakfast staff, the two women appeared bored and disinterested and acted as if we were an infringement on their day. We enjoyed our stay and would return again. We also dined at the Italian restaurant right next door and enjoyed the atmosphere, service and authentic style food.", + "Date": "October 12, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Vancouver", + "Title": "“Location, Location, Location”", + "Author": "CommittedCruiser", + "ReviewID": "UR81984198", + "Content": "This hotel reminded me of the elegant Fairmont heritage hotel in Victoria, BC only with a French balcony.While the outside looks turn of the century the interior is immaculate with all the modern convieniences including a massage shower. Unfortunately no pool or jacuzzi. Free continental cold breakfast where I made myself hot waffles. We asked for a fridge and one was delivered to our room in minutes. There is a grocery store 2 blocks from the hotel and a Market Place IGA 2 blocks from Pikes' Place. Next door is a spa/salon in case your feet need pampering after walking 3 blocks to Pike's Place where yes, they acutally do throw fish and sells Market Spice tea. There are 3 floors of boutiques beneath the food sellers. It's 2 block to the Art Museum. If you haven't been to Seattle take the underground tour located across the street and have fun while you learn the history of Seattle. We walked 1 block from the hotel down to Alaska way, the street that stretched accross the waterfront (Pier 50) and walked to Ivar's where the best (white) clam chowder in the world is served. Try the fish and chips with a cup of clam chower both use the same receipe from 1938 when the restaurant opened. The hotel provides maps This hotel is located in the \"free bus\" area.The next day we took the bus outside the hotel door and after a tour of the International District headed down Alaska way to to pier 91 where our Holland America ship awaited. I would return to this hotel in a heartbeat.", + "Date": "October 3, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Isle of Palms, SC", + "Title": "“Very good location, with staff interested in helping your experience.”", + "Author": "PhilattheBeach", + "ReviewID": "UR81757663", + "Content": "This hotel is not going to impress you if you only stay at 5-star hotels, but it is very clean, and the staff work hard to give you a great experience. The complimentary breakfast is quite good, and the location makes most of downtown very convenient for walking or riding public transit. If you absolutely must have wi-fi in your room, you might want to consider elsewhere. I was never able to use the Internet on any device from my room, and others I spoke to had the same experience. Most public spots in the hotel had perfectly fine wi-fi, and it is free, and reasonably fast.", + "Date": "October 1, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Calgary, Canada", + "Title": "“Great value & location!”", + "Author": "NanaDenise", + "ReviewID": "UR80093468", + "Content": "We just stayed and enjoyed this \"heritage\" hotel! When we walked through the front door, we were very impressed with renovated decor that was kept for the period. Even though the room was an economy - it didn't feel like it. Very nicely decorated, very clean! The staff were very helpful. Included continental breakfast. Great location and we could walk everywhere - within 1 block to the waterfront, 4-5 blocks to Pikes Place Market and 5-6 blocks to Safeco Field & Qwest Field. Nice job Best Western!", + "Date": "September 18, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Calgary, Alberta", + "Title": "“Friendly staff, close to ferry and underground tour. Good eating in the area as well!”", + "Author": "jodyrefs", + "ReviewID": "UR79923480", + "Content": "My girlfriend and I stayed at the BW Pioneer Square from the 7th of September until the 10th. We found the hotel to be an older style hotel, but to be expected as it had been around longer than anyone who knows how to use a computer and is reading this! The hotel was clean inisde however... our room was almost flawless. Room was a simple king bed room. Very clean, the TV worked and had good color. Shower, toilet and sink were all clean, as well the wi-fi worked great, so I wrote many reviews on local sight's from there in the late evening! The area around the hotel is quite nice, even during the night. The earlier reviews said it was 'sketchy'. I did not find this, however my partner did. I don't think women would be in danger in this area at night however, as the vagrants of the area seem to be quite pleasant, and ask for change sometimes, but always quietly, not agressively. Underground tour is within a stones throw, as well as a starbucks not even a block away and many restaurants in the area. Hope this helps you, and enjoy!", + "Date": "September 17, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Victoria, Canada", + "Title": "“Best place to stay in downtown Seattle”", + "Author": "Stromtech", + "ReviewID": "UR79833598", + "Content": "We booked on the Internet for a queen small room and by morning we found the room was much too small...so I talked to the desk and they upgraded us to a wonderful larger room with a small iron patio...it was great. The building retains it's old character but provides modern comfort. The staff are fantastic. The location is a stones throw from the Underground tour in Pioneer square and an wasy walk to Pikes Market and other attractions. There are many great eating spots nearby including a very good Italian restaurant right next door. The breakfast was very good with a great view of the street outside. Overall it reminded me of my stay in the Best Western Eiffel Tower in Paris. The parking is a block up the street and secure but be prepared to pay $20 per 24 hr period. I will stay here everytime I return to Seattle.", + "Date": "September 16, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Michigan", + "Title": "“Close to everything with top-notch staff”", + "Author": "HomebodyMI", + "ReviewID": "UR79771220", + "Content": "Needed a place to stay close to Pioneer Square for business, and this hotel was recommended. Staff was knowledgeable, upbeat and accommodating. Room was unusually shaped, but space was adequate, and I liked the quaint feeling. The breakfast included was usual for this chain, so the only complaint I had was that the room was somewhat crowded, but the staff attempted to make up for this by clearing tables quickly and helping where they could. Would stay there again for business or leisure travel.", + "Date": "September 16, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "3", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "New Mexico", + "Title": "“Very Nice Historic Hotel”", + "Author": "formularacer", + "ReviewID": "UR78701993", + "Content": "The Best Western at Pioneer Square was a real treat for us staying before and after an Alaskan cruise. I made the reservation well in advance and paid for the room rentals in adnvance before cruise and after cruise stays. Since the ship arrived back in Seattle very early I contacted the hotel to see if they would store our luggage until our room became available. Michael K. responded promptly and upon arrival back into Seattle he made arrangements to have our luggage stored until our room was ready. The hotel itself is classic history. It is centrally located and found that check-in was very smooth and the rooms very well maintained. Large room with excellent bath, and just the right amount of furniture. We felt like we were back in the 50 or 60's. The room was spotless and very clean, as well as the bath. We were placed on the 4th floor for the arrival stay and the 2nd floor for the return cruise stay. After checkin on the return stay with in 30 minutes, housekeeping was knocking at the door to make sure we were happy with the room and asked if we needed anything or more towels. That was Ezekial. The rooms offer only a window air conditioner unit for cooling but it served the purpose well. The hotel offers a breakfast inclusive of the room rental fee and that was in a separate area of the hotel. There were lots of choices, just not hot meals, except the fresh waffles that the patrons can make themselves. There is no restaurant in the hotel, but many choices near by. We ate at an Asian restaurant right next door to the Hotel ....Julie's Garden, small quaint, and excellent asian food at such a reasonable price. For a drink near the hotel just next door, try thePioneer Square Saloon. The hotel offers free internet service in their boardroom. Their is a printer so you can print your airline boarding passes if you like. There is free bus service during the daytime hours which we used with helpful directions from Michael the front desk clerk. We used the Seattle Light Rail from the airport for just $2.50 each way per person saving lots of $$ vs.taxi or shuttle service into Seattle. $2.50 each vs. taxi of nearly $45.000 each way. It was so easy to use. Went to the American Idol 2010 Tour at Key Arena the night before the cruise using the free city bus serivce, then caught the monorail and light rail back to the hotel after the concert. The hotel is just 3 blocks from the light rail station, an easy walk. Upon arrival back from the cruise we took a taxi from Pier 66 to the hotel for a $6.00 for 2 people to transport our luggage. That afternoon we went to Safeco Field for a ML baseball game Mariner's vs Twins, and just walked down the street to the ballpark. Both Qwest Field ...Seattle Seahawks and Safeco Field ...Mariner's baseball are within walking distance. Also the waterfront and seafood restaurants just blocks away for foot traffic. Ate dinner the last night at the CrabPot on the waterfront (Alaskan Way) which was in our opinion .....very overrated. We enjoyed a free bus ride to Pike Street Market Saturday morning before the ballgame which is really something to see. Room price was an average of $200.00 per night.... a bit pricey for us, but well worth it in the end, considering we saved lots of $$$ for inner city transportation and transportation via taxi, shuttle or cruise ship bus to the pier. Yes, I would recommend the Best Western Pionner Square for either business of leisure visits. Lots to do in Seattle, and a very friendly city. Only concern and negative was the massive amount of homeless and transient people in the city. Feel this is a very bad image for the City of Seattle, and city fathers should certainly try to clean this problem up. For an historic hotel, close to many venues, consider the Best Western Pioneer Square Hotel. Friendly staff that is very helpful. You will not be disappointed. If we ever do another cruise from Seattle, we will consider staying here again. It was a real treat and a step back in time, since it is an historical hotel.", + "Date": "September 7, 2010" + }, + { + "Ratings": { + "Service": "1", + "Cleanliness": "1", + "Overall": "1.0", + "Value": "1", + "Sleep Quality": "1", + "Rooms": "1", + "Location": "1" + }, + "AuthorLocation": "Vancouver, Canada", + "Title": "“Never Ever Ever Stay at this Hotel.”", + "Author": "Mike1870", + "ReviewID": "UR78697533", + "Content": "I recently stayed here for 1 night over the September Long Weekend. This is possibly the worst hotel I have ever stayed at. It is grungy, doesn't smell nice, in a terrible location - its next to a bad area (my gf was yelled at twice by bums on the street coming out of the hotel); the service staff (particularily the Manager) is rude, and tried to overcharge us when we went to leave - we had booked for 3 nights then want to check out after one night given the conditions (our opinion). For Less than what this place costs you can go down the street to near Safeco field (hotel will be obvious) and stay in a beautiful new, modern hotel with a pool, hotub and beautiful rooms, also a safer location. We thought we were getting a good room as Best Western is typically a safe bet - we recently stayed in their New York location which was pretty good. Even if they didn't overcharge me by $61, I would think it is only fair to let other travellers know about this place. Avoid if possible. One positive - it has a waffle iron, which isnt terrible.", + "Date": "September 7, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "California", + "Title": "“Like staying in an old, comfortable family home, one you don't want to leave.”", + "Author": "MJWCalifornia", + "ReviewID": "UR78250190", + "Content": "Hotel is 100 years old, small, friendly, wonderful, great location with exceptionally nice staff --total atmosphere makes one feel at home. Stayed four days and will always stay there when I return to Seattle. Again GREAT LOCATION!", + "Date": "September 4, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Edmonton, Canada", + "Title": "“Great hotel with wonderful service reasonable rates”", + "Author": "Pausan58", + "ReviewID": "UR77864536", + "Content": "We were looking for a hotel that was close to the harbor and reasonable rates. Pioneer Square is one of the better hotels we have stayed in our travels. It is a small clean 100 year hotel. The room was comfortable and clean. Bed was great. Served a wonderful complimentary breakfast including boiled eggs, cereal, fruit and toast.The staff went out of their way to make our stay memorable. It is across the street from the harbor with plenty of great places to eat. Within easy walking of Pike's Market. We would definitely return to Seattle and stay at the Pioneer square.", + "Date": "September 1, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Albany, OR", + "Title": "“Not your typical BW”", + "Author": "dstarr46", + "ReviewID": "UR77034369", + "Content": "Refurbished 1914 Pioneer Hotel within walking distance of Amtrak, Safeco and Quest fields, waterfront and the Pioneer Square area of downtown Seattle. Room decor was charming, suitable to the age of the hotel. We will stay here again, but we will spring the extra $ for the \"city view\" room. Staff was helpful and courteous, especially John and Mike at the Bell Hop desk.", + "Date": "August 26, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "3.0", + "Value": "3", + "Sleep Quality": "3", + "Rooms": "3", + "Location": "3" + }, + "AuthorLocation": "Pueblo West, Colorado", + "Title": "“Overall Nice Stay at the Pioneer Square”", + "Author": "Suedd3", + "ReviewID": "UR75840854", + "Content": "My husband and I arrived at the Pioneer Square Hotel for our anniversary for 4 nights and 5 days. The staff provided us with a bottle of champagne and snacks. It was an incredibly nice welcome for us. The room was older and a a little outdated but was comfortable. Oh - and the elevator is extremely slow. The hotel provides a free breakfast but after the first day of trying the continental breakfast we decided to skip it the rest of the trip. It was difficult navigating to get our breakfast in a little space with many people. The breakfast was standard continental fare. The hotel is about 7 blocks from Pike Place Market and downtown. Many of the streets are steep and uphill. If I chose to do it over, I would have chosen a hotel closer to the Market. Overall we had a good stay at the Pioneer.", + "Date": "August 18, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Chapel Hill, North Carolina", + "Title": "“reasonably priced hotel in great location”", + "Author": "amy_chapelhill", + "ReviewID": "UR75232189", + "Content": "2 blocks from the waterfront, 3 blocks from light rail station to airport, 5 min walk to amtrack station, 8 blocks to pike market. this hotel was modest, but clean. front desk staff were friendly and helpful.", + "Date": "August 15, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Vancouver", + "Title": "“A Best Western unlike any other!”", + "Author": "Darkmisto", + "ReviewID": "UR75110642", + "Content": "This is a centrally located, heritage hotel with lovely rooms and a deluxe continental breakfast! Having traveled to Seattle many times before, we thought it was time to stay in another area other than beside the Pike Place Market. The BW in Pioneer Square was well-appointed and full of heritage character and ambiance. Unlike other BWs, this hotel has style and grace with comfort to boot. We didn't need to pay for parking, for we were able to find free street parking after 6pm, and the parking is free on Sundays, too. The location was great for taking in old Seattle, the Underground Tours, Chinatown, right beside Safeco and Qwest stadiums, the waterfront stores and restaurants. The staff were very kind and helpful.", + "Date": "August 13, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Idaho", + "Title": "“Location and value make for a convenient and affordable stay downtown”", + "Author": "re_teachIdaho", + "ReviewID": "UR74822204", + "Content": "We enjoy staying here and then going to a game at Safeco Field. We get a king room with a street view and we walk to the waterfront, shops along First Ave. and to the field. Handy, well stocked breakfast room, helpful and pleasant staff and the historic feel of the hotel make the stay special.", + "Date": "August 11, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "White Rock, Canada", + "Title": "“Great central location, friendly & courteous staff were appreciated.”", + "Author": "SafecoField", + "ReviewID": "UR72058597", + "Content": "Excellent facility, close to waterfront, fine restaurants, Pike Place Market, major sports stadiums, etc. Deluxe room was spacious , comfortable and had an excellent King bed. Only improvement would be replacing old style TV with larger flat screen model, Overall, a delightful tourist experience....we have already booked another visit for mid-September.", + "Date": "July 23, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "portsmouth", + "Title": "“Good location, good price, excellent staff”", + "Author": "bimps", + "ReviewID": "UR72051323", + "Content": "Nice hotel in a \"real\" part of Seattle. Rooms clean, breakfast great (if a little crowded at times). Easy walking distance of fishermans wharf and plenty of bars and restaurants. We were catching the ferry after our two days and you couldn't be better located. One slight downside is that the area has its share of down and outs so be prepared for frequent panhandlers. Just around the corner is the underground tour - well worth a try for the entertainment /comedy value as much as the educational aspect.", + "Date": "July 23, 2010" + }, + { + "Ratings": { + "Service": "1", + "Cleanliness": "1", + "Overall": "1.0", + "Value": "1", + "Sleep Quality": "1", + "Rooms": "1", + "Location": "2" + }, + "AuthorLocation": "Vancouver, Canada", + "Title": "“Worst night sleep ever”", + "Author": "Flamingo099", + "ReviewID": "UR69788709", + "Content": "Noise from police sirens, buses, load music and a crying baby in a nearby room. Soft lumpy beds. Our upgraded room with a view looked onto a street where homeless people slept. This hotel should not be in the Best Western group. The staff didnt care when I said that I had had a bad night. Also parking is $20 and you have to walk a few blocks away. We did not feel safe late at night in this area coming back from the parking lot. I would not recommend this hotel.", + "Date": "July 5, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Gold Coast, Australia", + "Title": "“Best Western, Pioneer Square, Seattle is a great hotel in an excellent location for the bay area.”", + "Author": "Salty2010", + "ReviewID": "UR68688811", + "Content": "We checked into Best Western, Pioneer Square, Seattle late in the night, weary from a long day of travel and flights. The gentleman on the front desk greeted us with a smile, and informed us that he had upgraded us to one of the beautiful rooms on the 4th floor of the hotel. This was a very pleasant surprise, and very much appreciated. Our room overlooked a quiet street, by way of 4 huge double windows along one wall. The furnishings were top quality, including a three seater plush velvet lounge plus a single period style tapestried chair. Our bed was huge and comfortable, with bedside tables and lamps on either side. Plenty of storage space could be found in the large wardrobe and chest of drawers, and a large screen TV was enclosed in a wall unit. The light fittings were of the federation era, in beautiful cream coloured leadlight, with not only wall fixtures but also free standing lamps at either end of the room. In an alcove at one end was a round table with two twisted timber chairs, and as well there was a desk by the wall for workspace. The bathroom was also federation style with beautiful fittings, a large mirror, excellent water pressure from the shower which was housed in a large bathtub. The airconditioning was perfect and could be manually controlled by the guests in the room, and the large windows also opened, if you prefer fresh air from the bay. The room itself had 10 foot ceilings and all trimmings were of top quality red timber, with carpet throughout and tiles in the bathroom. The housekeeping staff were so quiet and unobtrusive that we didn't know they were around unless we saw them in the corridors. We had a nice continental breakfast each morning, which included all kinds of small pastries, fresh fruit, cereals, toasts and various breads, waffles which can be made by guests in the waffle maker, plus a variety of coffee and large assortment of teas. The dining room staff kept the tables cleared, the coffee urns full, and were obliging to any guests requirements. Our concierge organised taxies for us with ease, and was helpful with advice about the general area and any queries we had about restaurants or getting around Seattle. I would recommend this hotel to anyone who wants trouble-free accommodation within a nice environment where I believe the needs of even a demanding guest would be satisfied. We have travelled the world extensively and visited 15 different countries, some more than once, and Best Western, Pioneer Square, exceeded our expectations at a very reasonable price.", + "Date": "June 25, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Victoria", + "Title": "“Will Stay There Again”", + "Author": "HLAE", + "ReviewID": "UR68319608", + "Content": "Nice room, very clean, great location. The staff were very friendly and helpful. The hotel is nicely appointed, lots of character. Good complimentary breakfast. Will definitely stay there again.", + "Date": "June 22, 2010" + }, + { + "Ratings": { + "Overall": "4.0" + }, + "AuthorLocation": "Abbotsford, Canada", + "Title": "“Really nice”", + "Author": "spacestation", + "ReviewID": "UR68275846", + "Content": "Staff was very helpful, engaging. Rooms were spacious, clean. A little dated, then again it is located in Pioneer Square, so it fits. Close to many downtown Seattle attractions - underground tour, shopping, mall. McDicks right around the corner for midnight snacks - that's key. Can get a little seedy in Pioneer Square at night, and paying for parking is a pain, but the hotel is worth it. Plus they're a lot cheaper than most hotels near by, so that makes up for it. Definitely recommend.", + "Date": "June 22, 2010" + }, + { + "Ratings": { + "Overall": "4.0" + }, + "AuthorLocation": "Conroe, Texas", + "Title": "“In the Middle of Everything-- Don't Bring a Car”", + "Author": "m10036", + "ReviewID": "UR67947169", + "Content": "Location, location, location. This place is in the oldest, most interesting part of town. Two blocks from a ferry port. In walking distance of world-renown Pike's Place Market. Close to Chinatown, sports venues. No on-site parking, and the off-site parking is expensive. This is a face-lifted old hotel. No pool. The Italian restaurant at the water-end of the street was excellent, also the New Orleans place near the parking garage. A few panhandlers, but relatively few for such a funky neighborhood. If you're trying to get in by car, the front desk guys do not drive into work and their well-meaning helpfulness was more hassle than help. You don't need a car here. If you can't walk, things are close. A cab is cheaper than a private car, and mass transit here is very good-- they even have a monorail.", + "Date": "June 19, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Minneapolis", + "Title": "“At this hotel, you can actually open the windows to get fresh air!”", + "Author": "tmeltz", + "ReviewID": "UR66794932", + "Content": "We stayed three nights at the Pioneer Square Hotel and were thoroughly satisfied. The staff is very friendly and a number of great eating and drinking establishments are within blocks. Also, it was an easy hike to Safeco Field to take in a Mariners baseball game. Our room was small but cozy and we liked the original old woodwork and the view of old buildings on Yesler Way. No noise problems at night and the mattresses were very comfortable. Amazing variety of art, history, and funkiness in this neighborhood!", + "Date": "June 7, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Mombasa, Kenya", + "Title": "“Truly the BEST western”", + "Author": "Joynt", + "ReviewID": "UR66592895", + "Content": "What an Amazing hotel! The staff is unbelievably friendly, Extremely well educated, and are a pleasure to talk with. the location is in a prim spot for all sorts of activities day and night. the price is fairly high but for such a large vacation spot thats to be expected. the rooms are very well kept. and the internet is seamless (i'm on it right now). The parking garage is a 2 block walk away but very secure and trust worthy. a none smoking establishment, very handy cap accessible. and quite the Quaint little set-up. don't be fooled by the exterior this is a site to be seen on the inside and Every time i visit Seattle i know exactly where i am staying from now on... rest well weary travelers This truly is the BEST western.", + "Date": "June 6, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Cricklade, England", + "Title": "“Great location - great hotel”", + "Author": "AlanP00le", + "ReviewID": "UR66400091", + "Content": "Somewhat unpresposessing from the outside this hotel is a real gem - fantastic location - friendly staff - and a fine free breakfast. Stay here - you won't be disappointed", + "Date": "June 4, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Vancouver, BC", + "Title": "“Perfect”", + "Author": "marygrin", + "ReviewID": "UR65502933", + "Content": "My mother, my best friend and myself took a 4 day trip to Seattle. We wanted to stay at a hotel within walking distance to everything we wanted to see. The Best Western Pioneer Hotel exceeded our expectations. We had a lovely room on the 2nd floor with two beds and a little juliette balcony. The front desk staff were accommodating and the bellmen were great on giving us direction. We were close to everything we wanted to see and were able to walk everywhere. Their parking lot (we were told) was a block and a half away. Well really it was just a 2 min walk and a lot closer than we imagined. The \"blocks\" were not \"true\" blocks. The garage was completely secure with a gate that closed at night, so only people with a pass could have access. We felt very comfortable leaving our car there. Yes, the area had some homeless around, but we were never bothered by them and felt completely safe at night. There was even a Starbucks 20 feet away for our morning latte! We went on the underground tour which was awesome and where we had to meet was only about 25 steps away. Soooo close. Lots of restaurants near by. We walked to the piers easily and went to Pike Place Market. The market was about a 15 minute walk. No big deal. Walking there we got to see all the old historic buildings along the way. The whole area is wonderfully historic including the Pioneer Square Hotel. We will definately stay at the Pioneer Square Hotel again if we go back to Seattle.", + "Date": "May 27, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Philadelphia, Pennsylvania", + "Title": "“very kind and honest employees”", + "Author": "julia_robin", + "ReviewID": "UR62622217", + "Content": "I was traveling for business. I was traveling from Philadelphia to Seattle. I stayed at the Pioneer Square Hotel. I had forgot my camera in my room. When I contacted the hotel about the camera, I was informed that they had found the camera. Micheal from the hotel had my camera shipped back to the east coast. My work and family pictures were on this camera, which means a lot to me. I was born in Washington and to see such honest, kind individuals in such a beautiful surrounding makes me wish I was still there. Thank you very much! Julia", + "Date": "April 27, 2010" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "3", + "Overall": "4.0", + "Value": "3", + "Location": "5", + "Rooms": "2" + }, + "AuthorLocation": "Blaine, Washington", + "Title": "“Good for the price”", + "Author": "SRA87", + "ReviewID": "UR62590374", + "Content": "We stayed there on a weekend and walked around downtown seattle.It was a good stay.The bed couldn't have been more uncomfortable but for $70 the night was okay.no housekeeping was done in the 4 days we stayed they could improve that.", + "Date": "April 27, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Downingtown, Pennsylvania", + "Title": "“Terrific hotel with lots of character - a great value!”", + "Author": "PaulDou", + "ReviewID": "UR61907793", + "Content": "I was in Seattle for a conference and stayed at the Crown Plaza for 4 nights on my company's dime - I planned to stay a couple extra days but didn't want to pay the Crowne Plaza rate so I went with the Pioneer Square Hotel - after searching the web for an inexpensive hotel and found the PS at about half the price. And what a pleasant surprise! I loved the history, the pictures of old Seattle hanging in the lobby and the stairs - the Crowne Plaza had nothing on this place. And it was a block from the waterfront - shops, ferries, restaurants - and a short bus ride from Seattle Center. And they also had an abundant continental breakfast - make-it-yourself waffles, bagels, cold cereals, fresh fruit, yogurt, etc, etc. Crowne Plaza had squat - except if you wanted to pay for it! The room was clean and well-kept, and with the recently stained woodwork, seemed as if it had all been remodeled recently. Last, but not least, the staff were very friendly and accommodating. The only issue I had was with the recently stained woodwork/furniture - which was beautiful - but the odor was pretty bad. Luckily, the windows opened so I was able to air the place out.", + "Date": "April 19, 2010" + }, + { + "Ratings": { + "Overall": "5.0" + }, + "AuthorLocation": "Vancouver", + "Title": "“Close to every thing,friendly and clean hotel.”", + "Author": "kiwisteve57", + "ReviewID": "UR58975130", + "Content": "This is our second stay and we really enjoyed it! The staff are very friendly and helpful. The hotel is old (everything in Pioneer Square is old) but has been beautifly remodeled without loosing any of it's charm. Great free breakfast with lots of choices. Very close to all the the best that Seattle has to offer-PLUS it's on the Free Bus route so if you can't /won't walk the few blocks to Pike St market you can catch the bus.This would be a great choice if you're attending a Mariners or Seahawks game-it's just down the street to the stadiums.We'll be back.", + "Date": "March 19, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "4" + }, + "AuthorLocation": "Portland", + "Title": "“Unique old charm”", + "Author": "HiznHerzReviewz", + "ReviewID": "UR57675973", + "Content": "My husbad and I came for a quick trip midweek to visit family and were greeted with wonderful hopspitality and were upgraded to a beautiful suite overlooking the city street and skyscrapers above. We visited family before seeing our room then returned later, upon returning there was a bottle of bubbly chilling. We stepped out for a bite at Little Italy next door to the hotel and then retired in our beautiful suite. Continental breakfast was good and the staff as usual was terrific! Would recommend staying at this hotel if you are looking for something a little different and have time to enjoy the heart of Seattle. \"cheers my friends\" Chris & Cindy", + "Date": "March 3, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Vicotria BC", + "Title": "“Charming historic hotel”", + "Author": "DayTripperVicotriaBC", + "ReviewID": "UR54480505", + "Content": "My friend and I stayed at the BW Pioneer Square two nights. It's in a great location, close to Amtrak and easy walking to Pike Place, Seattle Art Museum and downtown shopping. It's an historic old building so the rooms and bathrooms are small (as are the lobby and breakfast room), but it's very comfortable and beautifully refurbished. Take the stairs instead of the elevator and check out the carpets on the stairs and landings,--beautiful! Clean, great service, great Best Western self serve breakfast.", + "Date": "January 27, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Portland, Oregon", + "Title": "“Fantastic Hotel - very convenient to Seattle attractions”", + "Author": "Sally1956", + "ReviewID": "UR54212705", + "Content": "We stayed at the Pioneer Square Hotel Jan 22nd using the Entertainment discount - the experience far exceeded our expectations!! When I called to book our two rooms, Alex was very helpful. He told us how close the hotel was to the Waterfront, the Underground, shops, Pike Street Market. We got a very good price for our two rooms. I was very suprised at how beautifully decorated the hotel and rooms were, very clean, provided delicious breakfast with waffles. The staff, including Michael at the front desk, was exceptionally friendly and helpful. The only downside was the view from our window was another building, but the sheer curtains concealed the view while providing plenty of light into the rooms. I would highly recommend this hotel!!", + "Date": "January 24, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Alaska", + "Title": "“super location, great staff and service”", + "Author": "KnitterwithSuitcase", + "ReviewID": "UR54196518", + "Content": "I usually stay by the Public Market, but this was fantastic. The hotel is small, quaint, totally clean and quiet, with a little European-like breakfast room. You can ask the concierge anything! It rained during my 2 day stay. Not only did I receive an umbrella each day, but everything downtown was walkable or close to free ride, bus or train. Restaurants and bars are close for evening meals and nightcaps; I felt safe on my own. I discovered the Pioneer Square underground Transit Tunnel stop 2 blocks up from the hotel, and the free bus from there to the International District (Uwajimaya just across the street) one stop away. This is the same station for the train to the airport, about a half hour trip for $2.50 (only detriment a long walk to the terminal at the end). The hotel is super for staff, service, quiet, convenience, and proximity to downtown and airport by foot or public transportation. I couldn't have asked for more.", + "Date": "January 23, 2010" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "4", + "Overall": "3.0", + "Value": "3", + "Location": "1", + "Rooms": "3" + }, + "AuthorLocation": "Michigan", + "Title": "“Decent hotel, Sketchy location”", + "Author": "superstar_117", + "ReviewID": "UR53141328", + "Content": "Overall the hotel was not a bad one. The thing that turned us off about the trip was the location of the hotel. While staying there my family got approached by homeless people everyday, at least 4 times a day while we walked around the Pioneer District. Enough to make you feel uncomfortable with a baby in tow. Also on the last night of our stay, my father got propositioned by a homeless woman on his way back from the parking garage alone. The bell men at the hotel were very friendly, and the rooms were clean. Breakfast was average, and nothing to write home about. Then again though, it was free. If we were to go to Seattle again, I would spend more money to stay somewhere else. The savings that this hotel offers compared to the more expensive ones downtown were not worth it. This was the first Tripadvisor.com rating that I truly felt was over-rated and incorrect.", + "Date": "January 10, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Denver", + "Title": "“We'll be back”", + "Author": "WyoMary", + "ReviewID": "UR53095119", + "Content": "Seattle is one of my favorite cities and i had not visited in a long time. So my husband and I planned a long weekend there. The Best western was a great choice for us to get reaquainted with this fabulous city. They hotel was perfect and the location too. the staff were helpful in every way. And the price was great too, leaving us extra money to splurge on other things!", + "Date": "January 10, 2010" + }, + { + "Ratings": { + "Overall": "4.0" + }, + "AuthorLocation": "seattle", + "Title": "“Home Away From Home”", + "Author": "SeattleJojo", + "ReviewID": "UR51462574", + "Content": "The staff at this hotel went all out. From the day I checked in, I was treated like I was very special. I even participated in decorating the beautiful Christmas tree in the lobby, drinking hot cocoa from Starbucks! The concierges (all) were outstanding. Everyone, without exception, was friendly and helpful. The hotel is located close to Pike Place and downtown, definitely walking distance and the weather was exceptional for this time of year and that helped a lot. The only drawback was the area is a little sketchy at night, so I'd recommend being aware of your surroundings in the evening. The accommodations were pleasant, and the bed was very comfortable.", + "Date": "December 18, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "3.0", + "Value": "3", + "Location": "3", + "Rooms": "3" + }, + "AuthorLocation": "CA.", + "Title": "“Good Value”", + "Author": "jp1martin", + "ReviewID": "UR50711451", + "Content": "This hotel was located just right for our needs. The staff is very friendly and helpful. A number of tours are within walking distance and another will pick you up at the door. The complimentary breakfast will fill you up and get you ready to explore Seattle. Al Boccalino, the Italian restaurant next door, is terrific!", + "Date": "December 5, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "California", + "Title": "“Really, really realy nice!”", + "Author": "maribethCalifornia", + "ReviewID": "UR49461401", + "Content": "We had travelled 1000 miles via Amtrak celebrating our 50th wedding anniversary. This hotel is in the Historic Area of Seattle which I did not know when the reservations (via AAA) were made. Old brick building, small lobby, nice with fireplace, palms and a couple of chairs, nothing spectacular but it filled the needs of a lobby. You can imagine my surprise when we opened the door to our room and it was SPECTACULAR! Gorgeous furnishings, tri ceiling, lovely view of the quiet tree lined street below, tons of period furniture including a long couch and lovely desk, and the biggest bed I have ever seen (I sleep on a California King, at home). I can hardly wait to return!", + "Date": "November 18, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Vancouver, Canada", + "Title": "“Great stay!”", + "Author": "smmcisaa", + "ReviewID": "UR48855717", + "Content": "We just got back from a weekend stay at the Best Western Pioneer Square in Seattle and the stay was beyond my expectations. During our last visit, we booked a hotel for a similar price and it was a complete dump so when I was able to book this hotel for a very reasonable rate with my CAA discount, I wasn't expecting too much. The hotel was in a great location, lots of places to eat and drink in the area plus close to some great places like the Crab Pot on the waterfront. The staff that we encountered during our stay were all so nice and friendly. The room was large and very clean with a nice big bathroom and tub! It was quiet, we never heard a single noise while in our rooms. The breakfast that is included was ok, nothing spectacular but lots to choose from with waffles, bagels, cereal, eggs, etc. The hotel is also in the \"ride free\" zone so you can ride the bus for free. We also walked and took a cab to the main shopping area and it is super close. Overall, nothing but good things to say and we will be back for sure! One thing, if you stay here and looking for something fun to do at night, the Comedy Underground is a very short 2 minute walk from the hotel and for $15, we got to see 2 comedians and it was a great time!", + "Date": "November 9, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "eugene or", + "Title": "“a perfect place for us in seattle.”", + "Author": "ducksflynorth", + "ReviewID": "UR48499895", + "Content": "a well preserved old hotel in a perfect location for our visits to seattle. we like to walk in the city, so using the car park two blocks away is convenient. close to train station, safeco field, elliot bay book store, seattle art museum, pike mkt (maybe 12 blocks), and an easy city bus ride to husky stadium. the hotel is clean and comfortable. the staff is friendly and helpful.", + "Date": "November 4, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Location": "4", + "Rooms": "5" + }, + "AuthorLocation": "Cape Cod", + "Title": "“Great hotel, location and staff”", + "Author": "happytouristCapeCod", + "ReviewID": "UR48131043", + "Content": "Everyone at the hotels was very courteous and helpful. Greg and Mike were more than willing to answer ALL our questions. Location was perfect for touring around. Highly recommend staying at this unique hotel.", + "Date": "October 30, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Location": "4", + "Rooms": "5" + }, + "AuthorLocation": "Wyoming", + "Title": "“This will be my hotel of choice now whenever I work in Seattle.”", + "Author": "hawkwatch", + "ReviewID": "UR47531927", + "Content": "This historic hotel is in excellent condition, with clean comfortable rooms, an extremely pleasant and helpful staff, and within walking distance of downtown and the mass transit system. The room was clean, the bed comfortable, and the shower hot. Even though it was near the highway, the traffic sounds were buffered to a large degree and certainly did not detract from the comfort of the room. The Best Western-Pioneer will be my first choice now whenever I travel to our Seattle office. I have already recommended it to my colleagues in our local office so other out-of-town staff have a new option to consider.", + "Date": "October 23, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Silicon Valley, California", + "Title": "“A Great \"Secret\" Seattle Hotel !”", + "Author": "FunTip", + "ReviewID": "UR47335050", + "Content": "A very lovely, centrally located gem, that a lot of people might mistakenly overlook . . . with a very friendly staff, free fun \"make-it yourself\" Belgium breakfast waffles and the very best location~location~location !", + "Date": "October 20, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "3", + "Location": "5", + "Rooms": "3" + }, + "AuthorLocation": "Calgary, AB", + "Title": "“Great Location”", + "Author": "calgarytraveller26", + "ReviewID": "UR47175081", + "Content": "We booked the hotel room two days before our weekend to Seattle and got two of the last rooms the weekend of a Seattle Seahawks game. This hotel is within walking distance to both Qwest field and Safeco field. It was the perfect location for out of town Seahawk fans! While we didn't take advantage, it was also quite close to the Seattle shopping district. My only complaint is that there was no hotel parking available by the time we checked in, so had to park on the street which was less than desirable. The hotel is quite old and has so much character. Our room was one of the smallest in the hotel, but it was fine for a one night stay. The rooms were clean and the staff were very friendly and helpful. A free paper awaited us on our Sunday morning, which we read enjoying the complimentary hotel breakfast. It is close to the Interstate, but we did not notice much noise within the hotel. It is also within walking distance to the harbour and Pike's Place market. We headed to Anthony's Pier for dinner on Saturday night. The food was fantastic and would definitely recommend going there for a meal. The view is spectacular! I would definitely stay here again for trips into Seattle to watch sporting events. The proximity to Qwest field CANNOT be beat.", + "Date": "October 18, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Huntsville, AL", + "Title": "“Great Stay -- Great Value”", + "Author": "SantaPops", + "ReviewID": "UR46768714", + "Content": "I have only positive things to say about this hotel. Our rooms were quite large, quiet, and clean. The hotel staff was friendly and very helpful. The included breakfast was an extended Continental style with make-your-own waffles that were very good. The hotel is located in an 1890's street-front building that is on the National Register -- very cozy surroundings two blocks from the Elliott Bay waterfront, 1/2 block from Pioneer Square, and a comfortable walk to the stadiums. The hotel is also within the Free Ride zone - we caught a free bus over to the Westlake Center, picked up the Monorail (2 bucks) to the Space Needle. Took about 15 minutes total.", + "Date": "October 13, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Mechanicsburg, Pennsylvania", + "Title": "“Hotel staff was wonderful and room had exactly what we needed.”", + "Author": "luvamustang", + "ReviewID": "UR46686355", + "Content": "My sister and i were traveling with our 80 year old mother and got in around noon and they had the room ready for us to check in. They got us someone to help with our luggage; great directions for parking and restaurants in area. Breakfast was nice with real dishes. Area was quiet for being downtown. Great weather also helped. Rooms not big but for a one night stay plenty of room and we also had a rollaway in room which was very comfortable.", + "Date": "October 12, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "southern", + "Title": "“excellent serice and value for price, friendly”", + "Author": "tripfoot", + "ReviewID": "UR46594095", + "Content": "we came on our arrival and departure back home to the southeast. found rooms in very excellent and clean condition. staff at highest availability and friendly to assist in any way. location is very convenient and easy access to city sites. many amenities including morning breakfast included and excellent help with assistance to travel. would definitely consider returning.", + "Date": "October 12, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Hsv, Alabama", + "Title": "“Wonderful experience!!”", + "Author": "linhsv", + "ReviewID": "UR46578869", + "Content": "The Pioneer Square Best Western greatly enhanced our 5-day stay in Seattle! The interior rooms were quiet, spacious, comfortable and clean. The housekeeping was unobtrusive and thorough. The concierge service was outstanding; they recommended excellent airport transportation and car rental services, and provided precise directions. The front desk personnel were memorable, from the initial reservations assistance to the swift checkout. And the extensive breakfasts provided a delicious beginning to our days of exploration! The location was perfect for our activities along Elliott Bay, in central Seattle, Pioneer Square and the International District. I would strongly recommend this hotel to anyone visiting Seattle.", + "Date": "October 11, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Halifax, UK", + "Title": "“Comfortable and in great location”", + "Author": "Riflerangeblues", + "ReviewID": "UR46469312", + "Content": "We stayed here for two nights at the start and finish of a longer holiday. The hotel is comfortable and clean and check in is efficient and friendly. The location is very good - an easy walk into the main areas and in very easy reach of the bars and shops in the Pioneer Square area. We receommend Michellis, an Italian bar/restuarantright opposite the hotel for good food and a great selection of beer and wine. We walked to the station in order to take a train to Vancouver and this was fine. The hotel provides a complimentary breakfast which is a pretty good start to the day. On our second visit we were upgraded to a suite - which was a welcome treat.", + "Date": "October 10, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "3", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Spokane", + "Title": "“Never disappoints!”", + "Author": "travelersfromspokane", + "ReviewID": "UR45918867", + "Content": "Knowing we would have a good room, we were delighted to find we had been upgraded. Terrific room and view!", + "Date": "October 5, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Michigan", + "Title": "“Nice Place in a Good Location”", + "Author": "TraveltoseetheWorld", + "ReviewID": "UR45878052", + "Content": "The hotel itself was a typical chain hotel. The room was comfortable. The staff was very helpful holding my luggage before and after my stay. I walked from the train station to the hotel. It was kind of a long walk but managable for anyone with resonable fitness and good wheeled luggage or a backpack. I'd probably choose this hotel if I were to do it again. The location was good if you don't mind a little walking. The pier was about a five to ten minute walk and the market was about 10 minutes. A great BBQ place is about a minute walk away in the square. I felt a little uncomforable walking alone at night as a single female but during the day it was fine. Overall I was impressed with my experience at the hotel.", + "Date": "October 5, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Seattle", + "Title": "“Very comfortable accomodations in the heart of Seattle's historic district”", + "Author": "kbikeSeattle", + "ReviewID": "UR45692425", + "Content": "We stayed at the Pioneer Square Hotel on a business trip to Seattle and received excellent service. Check in was smooth an professional, the staff courteous, and the guest rooms were nicely appointed. This hotel is a historic landmark in Seattle's famous Pioneer Square, and they have managed to keep up to date with current hotel amenities while maintaining the flavor of the neighborhood. They offer a very nice complimentary breakfast, complimentary internet access, and have an agreement with a pay parking garage nearby that allows for in-and-out service with a scan card.", + "Date": "October 2, 2009" + }, + { + "Ratings": { + "Cleanliness": "5", + "Overall": "5.0", + "Rooms": "5", + "Value": "5", + "Location": "5" + }, + "AuthorLocation": "Harrison Hot Springs, Canada", + "Title": "“Great Historic Hotel”", + "Author": "Quilters_Loft", + "ReviewID": "UR45618413", + "Content": "We stayed for only one night but were very impressed with every aspect of this hotel. It has the charm and warmth of a bygone era with all the modern conveniences. Folks at the front desk were friendly, helpful and professional and our room was certainly large enough, very clean and comfortable. There was a bit of traffic noise but it certainly didn't bother us. The continental breakfast was top notch with excellent variety and everything fresh and tasty. This hotel offered excellent value and we would certainly stay here again.", + "Date": "October 1, 2009" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "3", + "Overall": "3.0", + "Value": "3", + "Location": "3", + "Rooms": "3" + }, + "AuthorLocation": "Vancouver", + "Title": "“Reasonably priced”", + "Author": "mparkerVancouver", + "ReviewID": "UR42810460", + "Content": "Location was central to places I wanted to see. Stayed 2 nights - room was small but comfortable and clean for the price charged. Staff member Mike was knowledgeable and helpful. Complimentary breakfast offered was much better than other same category chain hotels. Only downside to my stay was that the room window faced the side alley, with loud noises late at night that sounded like a garbage dumpster was being emptied.", + "Date": "September 19, 2009" + }, + { + "Ratings": { + "Service": "2", + "Cleanliness": "4", + "Overall": "2.0", + "Value": "1", + "Location": "2", + "Rooms": "2" + }, + "AuthorLocation": "BC, Canada", + "Title": "“Given smallest room in hotel, not mentioned when booked for $200/night!”", + "Author": "dcirico", + "ReviewID": "UR40155734", + "Content": "I would not stay here again, nor recommend it. Where to start… Well, I’ll admit it was our fault to reserve so last minute on a busy weekend, but the rate of $200 tax for the first night compared to $95 the next night almost seemed criminal. The value was simply horrible. I’m kicking myself now for paying so much for a room that was clearly no better than one at Motel 6. And if the cost wasn’t bad enough, upon arrival we were informed it was also the smallest room in the entire hotel, something they did NOT mention over the phone. When I expressed displeasure, I was offered no recourse, no discount, nothing. The $20/night parking fee was also an unpleasant surprise. Also upon arrival, the initial welcome left a rude, very negative feeling in general. We are a younger couple, and as such, it felt we were treated in a condescending manner. For example, the parking garage key – I was told “It’s worth $50 to us, so it’s worth $50 to you, lose it and it will be charged to your credit cardâ€�. Not friendly or welcoming at all. Once we made it to the room, we realized just how small it was. There was about one foot of clearance all around the bed, and barely enough room for luggage. Oh, and lets not forget the spectacular view of a brick wall outside. $200/night for this? Never again. We settled for it anyways due to a long day of driving and just generally being too tired to make an issue of it. Amenities… All your Best Western standards were there. The complimentary breakfast was your usual bagels, etc. The wireless internet though, was extremely slow and almost unusable. Overall, this is an old hotel albeit well maintained, but in a less desirable area of downtown Seattle (everything is uphill walking from this hotel). It’s a fair distance from any attractions, and also right next to a major viaduct, so I assume some rooms are likely quite noisy. $95/night (peak) sounds acceptable, anything more and you’re paying far too much. I expected better from a Best Western.", + "Date": "September 8, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Hoffman Estates, IL", + "Title": "“Perfect Location”", + "Author": "2GoinSomewhere", + "ReviewID": "UR39961071", + "Content": "Where here now on the 2nd of 3 nights. The hotel is clean with a very nice breakfast, and location is excellent - one short block to the Underground Tours; across the street from the ferry's (take the Bainbridge Island ferry for a beautiful, very inexpensive trip to the Island - or another); about 8 blocks (nice walk) to Pike Place Market; a couple blocks to Elliott Bay shops. Everything is close and if you enjoy to walk just a little it's the perfect location and a great value. We love to find good value and boutique type hotels, especially in great locations. We highly recommend this. The only issue I have is our room is near the elevated highway and there is more noise at night than I care for (but ear plugs do the trick). But the room is very clean and it's a nice older hotel.", + "Date": "September 6, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "4", + "Rooms": "5" + }, + "AuthorLocation": "California", + "Title": "“Charm and value”", + "Author": "indisguise", + "ReviewID": "UR39807465", + "Content": "This hotel was great. Good AAA rate, friendly, accommodating staff, nice updated bathroom, free easy wifi, good section of town. Don't be scared by the proximity to the freeway. My room was quiet, at least. It's a far walk to Capitol Hill, but close to the rest of downtown.", + "Date": "September 5, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Santa Barbara, CA", + "Title": "“Wonderful Staff & Great Location”", + "Author": "SBCATraveler", + "ReviewID": "UR38078683", + "Content": "We were in Seattle for a wedding and we arrived late morning. A room was not ready and we needed to freshen up and hang up our clothes that we were wearing for the wedding. The front desk staff let us use their facilities to freshen up and gave us wooden hangers for our clothes. Right as we were giving our luggage to be stored, the front desk person told us she found a room that was ready for us. This historical building has a lot of charm to it. The rooms were clean, quaint and all the modern amenities. We were within walking distance to many of the sites, ferries, restaurants and night life. Breakfast is included with the room. It is your typical continental breakfast, fruit, yogurt, breads, muffins, hard boil eggs, cereal, juices, coffee, waffles. Whether we needed a taxi, directions or recommendations, the front desk staff was extremely friendly and helpful. We love Seattle and we will be back. We will definitely stay at this hotel again too.", + "Date": "August 18, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Aurora, IL", + "Title": "“Our Favorite Hotel”", + "Author": "familyvet", + "ReviewID": "UR37697241", + "Content": "We have stayed at the Pioneer Square Best Western 3 times and always have had a great experience. The last trip was before and after a cruise. We arrived at 3 am due to a late flight- but the concierge had a car waiting for us. We had booked an out of town trip based on faulty info about public transportation - but he found transportation for us. We couldn't fit souvenir arrows in our suitcases, he had them shipped the next day. Any of these things could have caused tired, stressed travelers to melt down, but each one just turned into another nice impression of the Pioneer Square Best Western. It is in a fantastic location, the rooms are terrific, and the people are phenomenal!", + "Date": "August 14, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Overall": "3.0", + "Value": "4", + "Location": "4", + "Rooms": "5" + }, + "AuthorLocation": "Houston", + "Title": "“Very good location”", + "Author": "FrancisLHouston", + "ReviewID": "UR37672870", + "Content": "We spent just 1 night in this hotel. It was inside Pionner Area, near rail station. It was clean, quiet. Just expensive.", + "Date": "August 14, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Carolina, USA", + "Title": "“Best Western at its best! GREAT hotel! !”", + "Author": "ArkansasTraveler68", + "ReviewID": "UR37472726", + "Content": "I like the Best Western brand, because so often, the hotel is traditional to the setting, and the properties are nicely kept. This was certainly true here, and a great find! Pioneer Square is more-or-less the heart of what's happening in Seattle, right in the middle of or within easy walking distance of an endless array of sights and shopping. A great, attractive, comfortable, clean room and bathroom, and even fresh apples waiting in the room. My location request had been incorporated with no difficulty. Because of a harried exit from home, I had forgotten to pack my very necessary hair spray in my checked luggage, and I forgot toothpaste as well. Due to airline difficulties, I arrived too late to buy these items. When I asked for toothpaste, they had it, which was not surprising. But I then said, jokingly, \"I don't suppose you have any hair spray back there, do you?\" And the young man said, \"I don't know. I'll look.\" He opened the cabinet door behind him, and there was a short row of little hair spray bottles! ! ! Doing the happy dance, for sure! There is a restaurant next door which serves lunch and dinner - - and I think they deliver as \"room service\" until 10:00 p.m. Did not use that service. Free breakfast is available in the hotel breakfast room, with a nice selection of \"continental\" items - - plus do-it-yourself waffles! When I go back, I'll go down for breakfast a little earlier, so as not to get stuck in the \"waffle line.\" Apparently we all thought everyone else would be eating early, but there was a late rush just before the serving stopped. Everyone still got everything they wanted, but we had to take turns! ! ! (The second morning we were catching the train to Vancouver, and ate breakfast on the train.) Look at the hotel website, and you will see this thoroughly updated hotel in a great location, with really nice people operating it. My traveling companion met me there the second night, and we were both very pleased with this choice.", + "Date": "August 12, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "2", + "Overall": "1.0", + "Value": "1", + "Location": "1", + "Rooms": "1" + }, + "AuthorLocation": "Austin, Texas", + "Title": "“Moldy hotel in seedy part of town”", + "Author": "SigSci", + "ReviewID": "UR36099530", + "Content": "This hotel is a big disappointment. While the staff is nice, our room has an intense moldy smell, lots of traffic noise, and lots of street lighting slipping through the curtains at night. This part of Seattle is very \"seedy\" as well. The smell of urine is very strong along practically every street and alley. The room is also small. I would recommend staying away from this place!", + "Date": "July 29, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Location": "3", + "Rooms": "5" + }, + "AuthorLocation": "Upland, California", + "Title": "“Excellent Value for Money”", + "Author": "Kiralou22", + "ReviewID": "UR35698438", + "Content": "As we parked our car in the unloading zone in front of the hotel, I was grew concerned. Walking into the hotel and then seeing our room I realized we'd be just fine. This is a terrific older hotel that is located in the old original downtown area of Seattle; an area that the city could do a lot more to improve. We were staying 3 nights and were informed our room had been upgraded. We were on the 4th floor with a small balcony. The room had double-paned glass which kept out most of the street noise, but if you're a light sleeper, bring earplugs. I didn't need them. Our room was very clean, updated inside, and pleasant and the whole hotel is non-smoking which is an absolute joy. The Underground Tour (which I recommend) is only a block away. What this means, however, with at least 2 homeless missions within blocks away, is that the homeless congregate in that area as there are a multitude of tourists who come to see the old buildings and take the tour. I never felt endanged by any of them as we tromped back and forth, however, you have to ignor the requests for money. The parking structure suggested by the hotel seems much more secure than other parking nearby. You can park elsewhere if you want. The parking rate is a flat fee and you can come and go as much as you want/need. There is a city bus that stops right in front of the hotel that will take you over to the International District (which has an amazing store with all things Asian and many Asian fast food stands within). We were able to use buses in the \"free zone\" to get to almost everywhere we wanted to go for free. It was impossible to try and park near Pike Place Market, so the buses were very helpful--although you must walk several blocks from the free bus dropoff point. Also the free buses along the front shoreline road stop right in front of the hotel. The breakfast was okay. Yogurt and hard boiled eggs for protein and bagels/cream cheese and make-it-yourself waffles provide the carbs. There is a Starbucks a block away and several small restaurants in the immediate area. Overall, I was very pleased with this hotel as it is a great value for the money. My only complaint is the one elevator. Unlike where I live, there is nothing that states when it was last inspected inside the elevator itself and it had a bounciness to it that made us feel a bit wary. That said, however, it worked and it would not deter a recommendation or future stay. I gave a 3/5 for location because the location has both pluses and minuses. I would definitely stay here again.", + "Date": "July 24, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "usa", + "Title": "“Location, location, location, and comfort.”", + "Author": "ptatoptb", + "ReviewID": "UR35678104", + "Content": "Seattle is a tourist-friendly city, and Best Western Pioneer Square Hotel was a great base from which to enjoy it all. The hotel is located within walking distance of the Waterfront, in the middle of Pioneer Square's attractions, and just a few blocks from Safeco/Qwest Fields. One block up is 42 floor Smith Tower, with a 360 degree view observation deck. And 1st Avenue, one block up from BW, has all kinds of good restaurants. The New Orleans Creole Restaurant on 1st had terrific music by the New Orleans Quintet on Monday night, along with wonderful, reasonably priced food. There is a 'free bus' area to a lot of Seattle's attractions, including Pike Market, Sculpture Garden, Monorail to the Space Needle, etc. Several stops are within a few blocks of Best Western. One bus stops right in front of the hotel. Pioneer Square BW has a great free morning breakfast - make your own waffles w/strawberries, bagels, yogurt, fruit, etc. The lobby is comfortable and our room/bathroom were fine. There was no street noise at night, even though you're in close proximity to the highway. We parked our car in the Butler Garage, 1-1/2 blocks away, and left it there for the 3 day stay. No need to drive, with the free buses, monorail, cheap bus fare out-of-area. The concierge at the BW door on Tuesday morning was extremely helpful with directions and suggestions. We're looking forward to going back, and staying at the Pioneer Square Best Western when we do. Be forewarned that all of Seattle is overpriced, but once you adjust to that, you will love the city!", + "Date": "July 24, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Denver, Colorado", + "Title": "“Great location near the waterfront and the Amtrak station.”", + "Author": "kmarso", + "ReviewID": "UR35362925", + "Content": "A great location in Pioneer Square with friendly, helpful staff. It is close to the Amtrak station, which was nice for an early train to Vancouver.The free bus picked up right outside the front door of the hotel and we took it one direction to Pike Market and the other direction to the Amtrak station. Pike Market was closer than we thought, so we walked back in the evening. The room was big and had a balcony. The kids, 5 & 7, loved the continental breakfast with waffles.", + "Date": "July 21, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Putnam County, NY", + "Title": "“Great hotel in historic district”", + "Author": "gobytrain99", + "ReviewID": "UR34965882", + "Content": "My critera for finding a hotel in Seattle was that it be near the Amtrak station, as we were traveling by train, and this hotel was the closest one I found. I was more than pleasantly surprised when I checked in. Not only is it a beautifully restored old hotel, but it is located within a 10 minute walk of the Amtrak station in a nice historic area of the city. The room was one of the largest rooms I have ever been in in a hotel, and the king size bed was gigantic! The room was nicely furnished with high-speed internet, a coffee pot, hair dryer, iron, and the usual assortment of shampoos, soaps, etc. I wish our stay could have been longer, because the hotel was located in a very interesting and fun area, as well as being convenient to the [free] public transportation to get to other parts of the city. The hotel staff was very pleasant, and upon our checkin, gave us a map of Seattle which enabled us to easily find our way around. The free continental breakfast was very good and much appreciated; make-your-own waffles as well as cereal, muffins, bagels and toast toast were available, served in a cozy room next to the lobby. The lobby, altho small, was comfortable. Because I was only there overnight, I didn't have time to check out what amenities the hotel offered, so I am not sure about many of those things. The photo and the appearance of the hotel doesn't do the hotel justice; you need to go into the lobby to see what a gem it is. I would definately recommend this hotel to a friend.", + "Date": "July 16, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Tigard, or", + "Title": "“Charming hotel, friendly staff”", + "Author": "Earthwoman", + "ReviewID": "UR34843248", + "Content": "I stayed at this hotel for four nights while attending a large event at the Convention Center downtown. I found it to be beautifully furnished, clean, quiet, and everything I needed for a relaxing stay. The staff was very helpful with luggage, directions, recommendations, etc. Even though we arrived on a very busy Friday afternoon, it was easy to pull up directly in front of the hotel, unload the luggage, check in, and get the car to the parking garage located just a few blocks away. The staff made this all very smooth. (On a side note, everything is within walking distance, a free bus ride, or a cab ride away, so I would leave the car at home and save the $20 a day in parking if you can.) Breakfast was not elaborate but good and plenty was available (fresh waffles, hard boiled eggs, bagels, muffins, cereal, fresh fruit, yogurt, etc.) The hotel was a bit of a hike from the Convention Center, but I found the 30 minute walk each morning pleasant. There are also free buses a few blocks away if you don't like to walk that far. Personally, I enjoyed being away from the activity of the large convention hotels at the end of the day and found it the perfect place to stay. When visiting Seattle again, I will definitely stay at the Best Western Pioneer Square.", + "Date": "July 15, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Brussels", + "Title": "“Good Value, Excellent Location”", + "Author": "DavidSBrussels", + "ReviewID": "UR34558236", + "Content": "We booked this hotel at the last minute for our last two nights in Seattle before returning to Europe. We were very satisfied with the room and price, facilities were good, location excellent - at the end of Downtown, handy for the docks, shops and Pioneer Square district. You can reach it from the harbour area (e.g. cruise, Victoria Clipper ports) by the free downtown trolley. Breakfast was decidedly basic (but at least included), and the first morning very overcrowded - I think a group had come just ahead of us. Business centre allowed me to check internet as necessary without difficulty. Room was on a corner and quite near the overhead freeway but you could also see the water with a little effort! Noisy with the window open but it wasn't so hot that we needed to open it much. Staff willing to be helpful but not obtrusive. Main complaint was that when we wanted to go to the airport they tried very hard to persuade us to take a town car for $5 more than a taxi: but I really couldn't understand why I should want to.", + "Date": "July 12, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "California", + "Title": "“Comfortable hotel with great staff”", + "Author": "elizabeth2278", + "ReviewID": "UR34227461", + "Content": "The staff was great-- very friendly and helpful. I did not expect such personalized service at this price! It had all the amenities and efficiency of a chain hotel with the decor and ambiance of a historic hotel. The location is perfect if you plan to take the ferries or water taxis frequently. It is also very close to excellent restaurants on the waterfront and in Pioneer Square. There is a great view of the city from the observation deck at Smith Tower, just barely up the street. Pikes Market is also a little over a half mile away as well- a pleasant walk. To get to Seattle Center, we walked about half a mile to the monorail station, then took the monorail, which was a fun experience. We also took a cab to Seattle Center one day when we were in more of a hurry (about $10). So, if you absolutely have to be right in the middle of the market/shopping area or near the convention center, this might not be the place for you, but otherwise everything about this hotel was convenient for getting around Seattle. We also liked the fact that it is relatively small, with only four stories. We almost never had to wait for the elevator, and could just easily take the stairs, which made getting in and out of the hotel a breeze. If you are very sensitive to any sounds while you are trying to sleep, you may not want a \"city view\" room, as the hotel is near the freeway and there is a \"saloon\" next door, so you will hear road noise and people sitting at the outside tables. But that is part of staying downtown, and it was really not an issue for us.", + "Date": "July 8, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Yakima, Washington", + "Title": "“This place has everything and its wonderful”", + "Author": "terrymarie", + "ReviewID": "UR34014985", + "Content": "Best Western Pioneer Square Hotel was just what I wanted to experience after 23 hours on the train from San Francisco. A beautiful spacious room, great shower, internet and cable, and an excellent array of goodies for breakfast all collected in a wonderful period building. We were there during a marathon and it was surprisingly quiet. Situated at Pioneer Square, it is a simple walk to the Waterfront, pioneer square, and quite near Pike's Street Market and downtown.", + "Date": "July 6, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "San Diego", + "Title": "“The Right Choice On A Whim”", + "Author": "CricketSanDiego", + "ReviewID": "UR33823165", + "Content": "We had never been to Seattle and were not sure where to stay in the city. We chose this place on a whim because of its historic downtown location and reasonable price. We definitely made the right choice. The hotel staff is excellent. All the concierges are extremely knowledgeable and friendly. The location is awesome. The Underground Tour, the Pier 52 ferry to Bainbridge Island, eclectic shopping, sports stadiums, nature and historic walks, and lively bars and restaurants are literally only a block or two away. Don't miss a tour of the, nearby, public library. It's amazing. Also, a major bus stop is nearby. (We didn't even need to rent a car, thus saving $20.00 per night for parking). As a bonus to history and ghost story lovers, the Pioneer is the only hotel to be found here, the first area to be established by the pioneers of Seattle. If you listen carefully, you will hear great stories about both these elements of old Seattle. Yes, there is quite a bit of panhandling in the area and it became tiresome. However, the good completely outweighed the bad.", + "Date": "July 3, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "lake george", + "Title": "“Business in a cultural and eccletic setiing”", + "Author": "alln142", + "ReviewID": "UR33722742", + "Content": "My stay at this hotel was supposed to be for business but the hotel and the staff made this a most incredible stay. located close to many different ammenities and attractions i was overwhelmed with smalltown charm in a large city. i can not say enough about the staff at this hotel. they were very friendly and attentive to your every whim or need.", + "Date": "July 2, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Washington DC", + "Title": "“Pioneer Square Best Western”", + "Author": "RamsteinRuss", + "ReviewID": "UR32973020", + "Content": "The Best Western at Pioneer is a great little hotel. Don’t go if you are looking for the cookie cutter hotel of the big chains, this is more of a boutique hotel. The “freeâ€� breakfast was more along the lines of a small European hotel without the meat and hard rolls, which matched the feel for the whole hotel. In my opinion the hotel would be fit right in with the boutique hotels of any major European city. Right next to the hotel is a nice saloon which severed mostly local beers and wines, but had the atmosphere of a local “gasthausâ€� in Germany or a local pub in England. If you are in Seattle with some free time I would advise you take the “Underground Tour,â€� which is about a block from the hotel. Not overly impressive however very informative. Just around the corner from the hotel up on First Avenue there is a nice little jazz club that has reasonably priced meals and great music, if you like jazz that is. The hotel is with easy walking distance of the waterfront and its associated eateries. Just a short walk north on First Avenue is the famous Pikes Market where you can buy fresh fruit, meat, flowers and fish. If you go to the Market don’t forget your camera as the range of colors is outstanding. Speaking of cameras, vist Kerry Park, which is north of the Space Needle, where you get a wonderful view of the city; I think it is the same view you see from window of Frasier’s window from the TV show of the same name. One doesn’t need a rental car to get there however it is a “hikeâ€� up the last few blocks, trust me on that as I hiked it once and about half way up my legs and I agree that I was out of shape and should have taken the rental car. (Testosterone will kill you every time.) They say in the winter when the air is fresh and clear you can see Mt. Rainer in the back ground behind the Space Needle; however I was there in the summer so I just got a hazy view of Mt. Rainer. For the camera buffs I would advise you go to the park right after sun down so you can get a view of the Space Needle and the rest of Seattle all lit-up. If you want to change your daily wear visit Utilikilts on Pioneer Square. They can outfit you with a daily wear kilt in no time. I was much temped to buy one; however, well to be honest I chickened out. All and all the Pioneer Square Best Western Hotel is a great little hotel, right in the heart of old Seattle.", + "Date": "June 23, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "4", + "Rooms": "5" + }, + "AuthorLocation": "New Jersey", + "Title": "“This is a traveler's jewel in the chain of hotels!”", + "Author": "NewJerseyTrainlover", + "ReviewID": "UR32610015", + "Content": "We stayed here three nights, coming into Seattle on Amtrak from Vancouver. It is a beautiful classic hotel with personnel who are extremely helpful. The breakfast buffet is a perfect way to start the day. We took buses everywhere and the location couldn't be more convenient, although Pioneer Square at night is not condusive for strolling the streets, thus the 4-star rating on location. Our room was front streetview, second floor, spacious, clean and so very comfortable. If we come back to Seattle again, this is the place we will stay. The price is right! My husband stayed here seven years ago and he said this time was even better.", + "Date": "June 18, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "4", + "Rooms": "5" + }, + "AuthorLocation": "Atlanta-georgia", + "Title": "“Personnel at Hotel are FANTASTIC”", + "Author": "mach2092", + "ReviewID": "UR32567918", + "Content": "Larisa at front desk is fantastic.Always helping and answering questions with a great attitude and a BIG SMILE. Defenetly a big asset for the Hotel. Outside Katarina always providing good tips an reccomendations. She is a jewel. Thaks to all the employees for making us feel good.", + "Date": "June 17, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "England", + "Title": "“Seattle Central”", + "Author": "JohnandSian", + "ReviewID": "UR32559126", + "Content": "I am moved to report to help other travellers. If you book this one and are finding your way yourself look out as it does not carry the usual Best Western large illuminated logo. Having found it we received excellent and cheerful service.", + "Date": "June 17, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Sebastopol, CA", + "Title": "“Virtually without a flaw”", + "Author": "jgontheroad", + "ReviewID": "UR32399840", + "Content": "We chose the Pioneer Square for its price and proximity to AMTRAK (it's a $4 cab ride to the station, tip not included). We stayed two nights, one going and one coming. It would take a compelling reason now to choose another Seattle hotel. We got in late the first night and the desk staff could not have been more welcoming and accommodating. We were quickly in our nicely appointed and furnished room and found the extra pillows we had asked for online. The Pioneer is a historic building with the ambiance only found in earlier days. It has had a first class restoration, so you get the best of the old and of the new. The included breakfast is of first quality and generous quantity. A cheerful attendant provides any help you need and boiled eggs provide the protein often missing from such meals. Finally, when I discovered I had left my shaving kit behind and called the hotel they simply checked my address and said they would send it along. At no charge. The Best Western Pioneer Square will be our hotel in Seattle from now on.", + "Date": "June 15, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Location": "5", + "Rooms": "3" + }, + "AuthorLocation": "Houston, Texas", + "Title": "“Old World Charm and Friendliness”", + "Author": "lolaTX", + "ReviewID": "UR31349745", + "Content": "We chose this hotel for a brief stay before a cruise and were pleased from the moment we walked in. Check-in was easy and the pleasant staff member gave us maps of the area along with the room keys. The hotel is a very short walk from the \"Seattle Underground\" tour and the Klondike Museum in an historic area with many shops and restaurants. I asked about purchasing wine and flowers to take on our cruise, and another map that detailed the immediate vicinity was given to me and the appropriate shops marked. The staff member suggested waiting to buy the flowers at the Pike Street Market, which was an excellent suggestion. Breakfast was pleasant and included the individual waffle maker, hard-boiled eggs, cereal, pastries and more. Checkout was easy and we were allowed toleave our luggage in their secure storage room while we toured the area after checkout. The bellman was extremely courteous and pleasant when retrieving our bags and hailing a cab. We plan to stay here again if we are in Seattle.", + "Date": "June 1, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "oklhaoma", + "Title": "“Great Experience”", + "Author": "dib730", + "ReviewID": "UR31281633", + "Content": "We stayed in this hotel while waiting to board the Cruise ship for Alaska the next day. The hotel was in an ideal location as we were able to walk to many of the downtown attractions. The served a wonderful continental breakfast and when we were ready to leave the bell hop and hotel staff helped us get a taxi and get loaded up for our trip in no time. The rooms were also great and we had a beautiful view of Downtown Seattle.", + "Date": "June 1, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Fairhope, Al", + "Title": "“Top of the line service!!!”", + "Author": "dcooley3223", + "ReviewID": "UR30476845", + "Content": "Check-in was quick (we arrived at 10pm), the room was clean and with a good view. The staff, particularly Katrina, were exceptional. All hotels could take a lesson from this hotel. I've stayed at Ritz-Carltons that weren't this nice.", + "Date": "May 21, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "", + "Title": "“Fantastic Hotel and Staff !!!!”", + "Author": "wendywhitehouse117", + "ReviewID": "UR30040890", + "Content": "I am new to Washington state, friends and circumstances have taken me to Seattle numerous times for overnite stay. I was lucky enough to find the Best Western Pioneer Square Hotel for my travel arrangements. I have traveled all over the United States and Europe, I have to say this is the most pleasant hotel and staff I have ever encountered. Michael is always at the front desk to greet us, always smiling, professional and willing to LISTEN to the guests needs and wants. Very uncommon these days!!! The rooms are beautiful remodeled to the original era. The location is fantastic, walking to Pikes Market, the ferrys, surrounded by shops, restaurants and coffee houses. The lobby is very comfortable with great tourist information and a wonderful warming fire to sit and relax by. All of these wonderful attributes, make the Best Western at Pioneer Square in Seattle Wa., an absolute pleasure to continue my trips to Seattle. If it was not for the staff, Michael, in particular I may have stayed at an alternative hotel. In fact on my last trip, there was another hotel in the vacinity, same star value, cheaper in price and I would image other ways, I chose to stay at Best Western Pioneer Square without hesitation because of my wonderful experience. I would also like to mention Katarina, who is always pleasant with a big smile. You are very fortunate to have Michael, who obviously loves his job, torking for you. Thank you again for a wonderful experience!!! Wendy Whitehouse", + "Date": "May 15, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Seattle", + "Title": "“We come back every year...”", + "Author": "SeattleBluesWoman", + "ReviewID": "UR29625915", + "Content": "We have stayed at the hotel every spring on the week-end closest to our anniversary. This year is our 25th, and our stay was wonderful. It seemed like all the staff knew. When we arrived, we found a lavish gift basket including champagne, waiting. The hotel is charming and the service is personal. We return because we always feel welcomed and it is never impersonal. The hotel is within easy walking distance of many activities and the Pioneer Square district is eclectic and fun.", + "Date": "May 8, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Truckee, CA", + "Title": "“Great place to stay”", + "Author": "mustanghi", + "ReviewID": "UR29528008", + "Content": "The Pioneer Square Hotel is a great place to stay while in Seattle. It is close to the waterfront, Safeco Field, Quest Field, public transit and downtown. The staff is very professional and friendy, the rooms are very comfortable and clean and the breakfast is great too. I have stayed at the Pioneer Square Hotel many times for the last twelve years and still enjoy every visit.", + "Date": "May 7, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Hong Kong", + "Title": "“A charming and friendly hotel in a historic quarter of the city”", + "Author": "Sandpiper52", + "ReviewID": "UR29429988", + "Content": "This was my third stay at this hotel and I wasn't disappointed. It is located in the historic heart of Seattle and has several interesting places nearby, including Pioneer Square itself with its native American totem poles, the Klondyke Goldrush Museum, several of Seattle's famous coffee houses and what must be one of the USA's finest bookshops. There is also a reasonable selection of restaurants within walking distance. The area is not too noisy and felt perfectly safe. The hotel itself is an older building with an individual and historical character. I prefer this style of hotel to very large, more modern but often bland hotels. My room was spacious, spotlessly clean and everything worked. I had suffered a sporting injury immediately before my visit and needed some special assistance, the staff were friendly and extremely helpful. There is no restaurant but there is a breakfast buffet - fairly simple items, cereals, yoghurt, waffles, etc. Sadly, the excellant selection of Torrefazione coffee from the store that used to be nearby is no longer available. This was another enjoyable stay and I would certainly stay there again if I travel to Seattle.", + "Date": "May 6, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Oregon", + "Title": "“Ready, willing and able at the center of what's happening.”", + "Author": "odenski", + "ReviewID": "UR28864306", + "Content": "We were right where we wanted to be - walking distance to Pike Place, Pioneer Square, Qwest WaMu Center, waterfront. Our room was ready when we walked in the door early. I loved the old, vintage feeling, wide halls and stairs to our room. The bathroom was spotless, the shower was great. We parked the car and never touched it until we drove home. The neighborhood was quaint with marvelous shops and restaurants. I highly recommend it. It was relaxing not taking taxis and being able to run in and out of our hotel as we went from place to place. The staff was friendly, helpful and ready.", + "Date": "April 27, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "sea-shell-9", + "Title": "“Quaint and comfortable”", + "Author": "sea_shell_9", + "ReviewID": "UR27779422", + "Content": "While only for one evening my stay was enjoyable. The hotel is easy walking distance from the Amtrak Station and located in one of the oldest and uique areas of Seattle. The hotel is quaint, with the feeling of old world charm. When you enter you attention is drawn to the big easy chairs surrounding the fireplace and then to the beautiful old staircase with the wide, beautiflly carved wooden banister. This decor is carried throughout the hotel, including the rooms. The service was excellant and the staff knowledgeable about the area. I throughly enjoyed my stay.", + "Date": "April 10, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Jojabees", + "Title": "“GREAT stay, definitely recommend this hotel”", + "Author": "Jojabees", + "ReviewID": "UR27650755", + "Content": "I was surprised to see how highly this hotel was rated, given the price, but after staying there I agree with all the reviews - SUPERB hotel for the money. The room was really spacious. Decor was OK, depending on what you like, but I don't choose hotels for decor anyway. Best part was the service - the staff were incredibly friendly and helpful. Also the breakfast was WONDERFUL. With most hotels this price, you just get a 'continental' breakfast - this one had the works: breads, bagels, cereal, fruit, juices, coffee, and a waffle machine! Great to be able to have a hearty breakfast before you're heading out for a day's sightseeing... My only criticism is that there may have been a lot of dust under the beds or somewhere, because my allergies were going nuts, but I can't say for sure that was the hotel's fault; it might have been something else triggering my allergies. Also, the parking is a block away (pay parking) but you can pull up in front of the hotel to unload your luggage, check in etc, and then move the car. And the parking lot does have in/out priveleges - you get a pass from the hotel and that way can come and go as you please. You pay for the pass as part of your hotel bill, so you don't have the hassle of paying separately. (I searched online for hotels with parking included, and there didn't seem to be any in this price range, so just remember to add on $20/day for parking. Which may seem a lot, but given how much street parking is, it's not too bad) Oh and somewhere it said there was WiFi, but it's not really WiFi, it's an internet port in your room. I would definitely stay here again.", + "Date": "April 8, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "bellingham, wa", + "Title": "“what a surprise!”", + "Author": "2241342", + "ReviewID": "UR27504620", + "Content": "for YEARS i have been staying at the best western by the space needle and i have had some rather strange experiences there! i will be staying in pioneer square from now on...", + "Date": "April 6, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Victoria, BC", + "Title": "“The charm of yester-year with all the modern conveniences!”", + "Author": "aspyn2003", + "ReviewID": "UR26706141", + "Content": "I have stayed in this beautiful hotel in Pioneer Square twice. It is one that I would go back to again and again. It is very conveniently located and the rooms are lovely - full of old charm and style! The only thing that can possibly outdo the charm and character of the hotel itself is the staff. Both visits we were greeted with warm smiles and friendly hello's that continued from each staff member we encountered throughout. They really go above and beyond in the service department! I found the hotel to be quiet and comfortable with all the necessities one would require. I look forward to next year's visit!", + "Date": "March 23, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Vancouver", + "Title": "“Nice Room! Great Breakfast!”", + "Author": "AndreaAJ", + "ReviewID": "UR26461644", + "Content": "The Best Western Pioneer Square was a wonderfully charming spot right in the middle of all the downtown Seattle action! Our room was very spacious, clean, had many large windows and even a balcony! The antique furnishings were very elegant and luxurious, making me feel like I wasn't staying in a hotel but more like a beautiful bed & breakfast. Speaking of breakfast, we really enjoyed the free fresh waffles and assortment of food in the morning - It was a perfect start to our day out enjoying Seattle. The staff were very friendly and always helped with any questions we had. All in all I was very impressed with this hidden gem! (as we almost missed it - the front looks like a store front).", + "Date": "March 19, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Bainbridge Island", + "Title": "“Great Location and Friendly Service”", + "Author": "ArtAccess", + "ReviewID": "UR26291170", + "Content": "I found the location perfect and central. I could easily catch local transportation for day trips (ferries, buslines, and train). I was an easy and comfortable walking distance from everything. I like the fact that the Best Western in Pioneer Square is also walking distance from great restaurants: Italian, Middle Eastern, Thai, Sushi, Pho...all within two blocks of the hotel. The decor is a comfortable elegance. The staff is very friendly and helpful. There is wireless service. A big plus because I'm often having to finish business during my stay. Downstairs there is also a computer so you can print out airline or train tickets. Again...a nice extra. I very much appreciated the morning self-serve breakfast of \"make your own waffles\", bagels, toast, cereal, fruit, and hard boiled eggs. It met all the needs of my somewhat picky eater kids. Finally, I'm an art lover. And I so appreciated being in the heart of the Art District. There are over 30 galleries and artist studios nearby. We happened to stay on an evening that was a \"First Thursday Art Walk\". The galleries stayed open until 8 PM and many of the artists were on hand to answer questions. The Seattle Art Museum is just a short bus or cab ride away. I have recommended the Best Western Pioneer Square Hotel to all my family and friends.", + "Date": "March 16, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "5.0", + "Value": "4", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Moses Lake", + "Title": "“historic hotel with value”", + "Author": "pro-west", + "ReviewID": "UR25603896", + "Content": "I enjoyed the stay from the checkin to the checkout. Great service and I felt right at home. Thank you.", + "Date": "March 4, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Phoenix", + "Title": "“Historic hotel, great location, clean and the staff was amazing!”", + "Author": "sunshineinphoenix", + "ReviewID": "UR25510712", + "Content": "Historic hotel, great location and the staff was amazing! My husband, daughter (who is 5) and I stayed at the BW Pioneer Square Hotel last October for one night (2008). The staff was very friendly. Our hotel room was clean and my we appreciated the free internet in our room. Breakfast was perfect! The hotel has a complimentary deluxe breakfast (fruit, cereals, bagels and waffles). The rooms are quiet and the hotel is in a convenient location. We walked from the hotel and back to the Space Needle, Fish Market and Pacific Place mall. I would recommend this hotel for anyone traveling to Seattle", + "Date": "March 3, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "spokane", + "Title": "“Great Value in a close in location”", + "Author": "swnevada", + "ReviewID": "UR25099987", + "Content": "My girlfriend and I spend two nights at the Pioneer Square Best Western in January while we were in town for the boat show. I have been staying at the hotel at least once a year since it was renovated in the early 90's. A friend told me about its very competitive rates and close in location to the market/downtown as well as to the stadiums and waterfront. PSH is not the flashiest place in town, meal service is limited to a simple coffee/pastry service, but it is almost always the best value in town--the rooms are as nice as you see in the best western urban niche, and the staff and service are exceptional. I like that it is only a short walk to the the waterfront and stadium district while only a short cab ride to the market and downtown. Parking is limited and off site, but for the price savings it is never an issue to me. there is usually a lot going on in Pioneer Square and only on one Mardi Gras week have I ever found a little late night revelery to be noticed from my room. the best rooms are the ones with balcony's and I always stay in one of them.", + "Date": "February 24, 2009" + }, + { + "Ratings": { + "Service": "1", + "Cleanliness": "3", + "Overall": "1.0", + "Value": "1", + "Location": "2", + "Rooms": "1" + }, + "AuthorLocation": "Spokane, Wa", + "Title": "“Terrible and very bad neighborhood”", + "Author": "videospy", + "ReviewID": "UR24810622", + "Content": "Not sure how hotels are rated but i've stayed at ones in the 2 star rating that are much nicer than this one!!!Place is clean, but the beds are the worst.......bed are from a 1 start type hotel, nice pillows however......There are a large number of homeless panhandling in the area and you can't do the 1.5 block walk from parking without getting hit up...pretty rough neighborhood and seems to be getting worse.. The bellman was awesome and the night cleck fun...however the day staff sucks....over charged us on one room and wounldn't honor price......also because of that we check out and went else where....they are still trying to charge me for 4 more nights that we aren't going to be there for... Very bad customer service skills and also called best western to complain, seems all are independent...we'll see how honest they are", + "Date": "February 19, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Wisconsin", + "Title": "“Great location, good price”", + "Author": "RetiredBadger", + "ReviewID": "UR24645265", + "Content": "Pioneer Square has everything, shops, restaurants. State Ferry 1 blk for water, City bus 1 blk to everywhere, AMTRAK short walk, ball parks just a short walk. Hotel quiet, Continental breakfast more than adequate for big eaters. Only 1 nite but will go back to Seattle and this hotel. Retirement bonding trip with brother, great time.", + "Date": "February 16, 2009" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "5", + "Business service (e.g., internet access)": "4", + "Check in / front desk": "3", + "Overall": "4.0", + "Value": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "los angeles", + "Title": "“Good hotel”", + "Author": "haroldz", + "ReviewID": "UR24378555", + "Content": "The Pioneer Square Hotel is a good location for the attractions in the historical part of Seattle and is close to the ferry service. There are several restaurants nearby that are fun and casual. However, the surrounding area appears to be \"home\" to several homeless persons, but there were no problems with any harassment. It was not a problem for us. The hotel was recently renovated and is clean with spacious rooms and a reasonable price. Breakfast, though, was mediocre, but we didn't expect anything great. It is well worth considering if you looking for a good hotel in that area of the city.", + "Date": "February 8, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Shenzhen", + "Title": "“Friendly hotel”", + "Author": "jhewei", + "ReviewID": "UR24227374", + "Content": "This was the second time I stayed in this hotel, and it was as friendly and comfortable as last time. The staff are all nice and helpful, not to mention the hotel' s location. Strongly recommend to travellers who come to town for the first time.", + "Date": "February 5, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Steilacoom,Wa", + "Title": "“Close to everything.”", + "Author": "Indigloburn", + "ReviewID": "UR23990702", + "Content": "My fiancee stayed in Seattle for a romantic three day two night stay. We looked for a hotel that was close enough to walk to our favorite spots within the city and decided to stay at the Best Western Pioneer Square Hotel. It is within walking distance from both the Seattle Aquarium, Pike place market, and many great restaurants. Upon first arriving I had trouble working the card key lock but the bell hop was very friendly and assisted us getting into our room to relax. He finished showing us our room and quietly left us to start our night. Our wake up call came in on the dot which, for my hotel experience was rare but preferred. The continental breakfast was served pipping hot! Fresh Belgian waffles with coffee for my fiancee and myself. They had fresh fruit, yogurt and much more which we couldn't stuff ourselves with. However, I did sneak some fruit for later in the day. The staff was very polite and the food was never empty nor cold. After a day out we returned to a well turned down room. The front desk was more then happy to sneak a bottle of champagne into our room while we were out so I could surprise my fiancee per my request by phone. We relaxed in our room the remainder of the night. Our room had a balcony overseeing the front entrance which made it nice to watch the foot traffic of the city. After spending weekends at other hotels in the past, their prices never were justified with what we received. All of the Amenities at Pioneer Square Hotel were more then adequate and my fiancee will most definitely return. The room was superb, the staff was more then helpful, friend and went well above and beyond. If you plan on going to Seattle ANYTIME soon, I would highly recommend sneaking into this wonderful hotel and staying awhile. You won't regret it!", + "Date": "January 28, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Check in / front desk": "5", + "Overall": "4.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Los Angeles", + "Title": "“Great location, friendly staff at the Pioneer Square Best Western”", + "Author": "lisaleaky", + "ReviewID": "UR23978245", + "Content": "I had a really positive experience at the Best Western Pioneer Square Hotel. The bed was very comfortable, which is a big plus for me. It was also very quiet. Perhaps it was the time of year, I don't know. The staff was very friendly and accomodating. The concierge Greg is great! Very helpful and friendly. He greeted us with a smile and sent us off with one! I also really liked their extensive continental breakfast - the belgian waffles were a plus. It saved us money on eating breakfast out. I really appreciate that. One final note, Pioneer Square is one of the nicest parts of Seattle. It's unique, with streets lined with independent stores, and is filled with beautiful architecture. This hotel is right where you want to be. Right in Pioneer Square and very close to the waterfront (hint: eat at Ivar's Acres of Clams!!). I will definitely stay here again when I come back to Seattle.", + "Date": "January 28, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "kalispell, mt", + "Title": "“Perfect Birthday Celebration!”", + "Author": "marly2005", + "ReviewID": "UR23917426", + "Content": "I booked a city view room last minute for my husband's 50th birthday. I was relieved and surprised that the reservations were correct since it was such short notice. I also had a very last minute request...that there be something waiting in the room for my husband (card, balloons, wine, etc.). I was delighted when we arrived that the hotel staff greeted my husband with a \"Happy Birthday\" and when we entered our room there was a chilled bottle of sparkling wine awaiting us! It was perfect! We had a king bed in a city view room with a wonderful little balcony. It was a bit chilly, but we still managed to enjoy the balcony for awhile. The bed and pillows were great. No problems with the wireless internet. It was just a wonderful stay! We were within walking distance of everything...had a nice seafood dinner (McCormick & Schmick's) and visited several breweries. We had fallen in love with this hotel on a previous visit (within walking distance to Qwest and Safeco!) so we knew of the perfect little martini bar (Martin's Martini Heaven) just across the street from our hotel. Wonderful way to end the evening. Was a quick trip, but this hotel made it comfortable, relaxing, convenient, and romantic....just perfect!", + "Date": "January 26, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "spokane'wa", + "Title": "“Old seattle getaway”", + "Author": "everywhereman2", + "ReviewID": "UR23327047", + "Content": "This was Old World Excellence at it's best.THIS is the place to stay at when visiting the historical area of Seattle. Your right on the water front near the ferry's and great sea food restraunts,and still with'in walking distance for great blues and jazz music. The staff for this hotel are excellent,they make you feel right at home. The breakfast was great.We did'nt have to travel far to have a good cup of \"JOE\" and a light meal to start our adventurous day off into one of the most beautifull city's in america. This hotel is in an area that makes it easy to get to any place you want to go and still find your way back, I highly recomend this hotel for your next visit to seattle.", + "Date": "January 6, 2009" + }, + { + "Ratings": { + "Cleanliness": "4", + "Check in / front desk": "3", + "Overall": "3.0", + "Value": "4", + "Rooms": "3", + "Location": "2" + }, + "AuthorLocation": "CA", + "Title": "“Location! Location?”", + "Author": "RW53", + "ReviewID": "UR23019582", + "Content": "We were coming by train from Portland and the Best Western Pioneer Square is conveniently located, just a six block walk from the Amtrak station. Also a good location for exploring Seattle. It's easy to get to Pike Place Market Place, restaurants and downtown locations on foot or by bus. Pioneer Square is worth exploring and has a great bookstore, the Elliot Bay Book Company. What we didn't know before we got there is that there is an elevated freeway that runs above the part of the waterfront that is immediately west of the hotel. That area of the waterfront is, as a consequence, very noisy and not very attractive. We were there in July and it was hot enough that we needed the air conditioning provided by the room's older window unit. Thankfully, the air conditioner blocked the freeway noise. I wouldn't stay there at other times of year with nothing to block the noise. Since other reviewers describe their rooms as quiet, maybe there are quieter rooms further down Yesler street from the freeway. Or maybe some people are better at tuning out that kind of noise. Aside from the noisy location, this hotel was fine; clean, comfortable enough, reasonably priced when compared to other hotels further north. Breakfast was fine though nothing memorable.", + "Date": "December 26, 2008" + }, + { + "Ratings": { + "Cleanliness": "5", + "Business service (e.g., internet access)": "4", + "Check in / front desk": "4", + "Overall": "5.0", + "Value": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Bremerton", + "Title": "“Wow, what charm!”", + "Author": "KGBT", + "ReviewID": "UR22725550", + "Content": "As a Travel Agent, I've stayed at quite a few hotel, but this is the only Historic hotel so far... & I loved it! Had to go back for a personal stay. The decor is beautiful, the lobby furniture fits the time period & is still comfy. The city view rooms are great - love the little balconies. Great breakfast, nice people, great location - The Seattle Underground Tours is a 1/2 block away. I've aready sent my folk there for a stay & have told others.", + "Date": "December 14, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "4.0", + "Value": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Port Angeles, WA", + "Title": "“Great location for sporting events”", + "Author": "Marilyn1949", + "ReviewID": "UR22345881", + "Content": "We attend Seahawks and Mariners games and this hotel is within walking distance of both. It is 2 blocks from the Washington State Ferry terminal so we can walk across the ferry and walk directly to the hotel. The hotel staff is always friendly, rooms are very clean and the free breakfast is a real money saver. Much more variety than most and they just added a new waflfe station. Highly recommend this hotel. Marilyn J.", + "Date": "December 1, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Fall River,MA", + "Title": "“Quality hotel at great price”", + "Author": "fallriverma", + "ReviewID": "UR22191585", + "Content": "Very clean. Free breakfast with good selections. Staff friendly and most helpful. A grat stay!", + "Date": "November 25, 2008" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Check in / front desk": "4", + "Overall": "4.0", + "Value": "4", + "Rooms": "3", + "Location": "4" + }, + "AuthorLocation": "Hertfordshire UK", + "Title": "“comfortable, good value, convenient location”", + "Author": "simmotours", + "ReviewID": "UR21980886", + "Content": "The Pioneer Square is a pleasant smallish hotel in an interesting corner of Seattle. Comfortable rooms and bathroom, if oddly shaped and not very large, which were fine for a short stay. The breakfasts are limited but acceptable and the breakfast room is enlivened by the sight of fellow guests attempting to work out the waffle maker. Pleasant staff and reception, apparantly family run and up to the usual Best Western standards, clean and well appointed. Several restaurants nearby but we suggest avoiding the closest, al Boccalino, a rather pretentious but unexceptional Italian 3 or 4 doors away. Expensive for what you get; we were told very offhandedly that they had no Washington wines.\" We are an Italian restaurant!\" At $60 to $100 for bottles one would pay no more than £10 for in a UK off licence- forget it.", + "Date": "November 18, 2008" + }, + { + "Ratings": { + "Overall": "5.0" + }, + "AuthorLocation": "Seattle, Washington", + "Title": "“Warm hospitality on a rainy Seattle night”", + "Author": "SweetwaterMill", + "ReviewID": "UR21875789", + "Content": "We had just arrived in downtown Seattle after debarking from the Bremerton ferry during the evening rush hour. Negotiating traffic in the rain was somewhat nerve-racking, so when we entered the hotel lobby, we probably looked bedraggled. The desk clerk immediately assessed our mental state, giving us a warm welcome and attending to the details of checking us in efficient order. Our room was wonderful, combining modern amenities with \"Pioneer Square\" ambiance. We will definitely be coming back to the Pioneer Square Hotel!", + "Date": "November 15, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "4.0", + "Value": "3", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "New Jersey", + "Title": "“Pleasant stay”", + "Author": "AuntSusie006", + "ReviewID": "UR21830676", + "Content": "This is an old hotel in the original part of Seattle. Therefore, rooms are a little small. However, this also makes the location a great one for history and ambience. Above all, though, was the great personnel in the hotel - at the desk, in the breakfast room, at the concierge station. Extremely pleasant and helpful with accommodations and recommendations. The hotel is also across the street from the water and down two blocks from the underground bus station. Very convenient; very nice.", + "Date": "November 13, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Nanaimo, BC", + "Title": "“Location is just one feature here”", + "Author": "lesnpat", + "ReviewID": "UR21363300", + "Content": "We had four great days here recently - location is fantastic given that there is so much within walking distance (including stadia and railway station), and if it rains (which is does here) transit is free in a large zone of downtown. Front desk staff could not have been more helpful and have a sense of humour, the concierge knew the answers to the questions we had, and the room was quiet and clean and comfortable. We will return....", + "Date": "October 29, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "3", + "Location": "4" + }, + "AuthorLocation": "Somerset, New Jersey", + "Title": "“wonderful restoration”", + "Author": "Traveler34NewJersey", + "ReviewID": "UR20966802", + "Content": "A restored hotel in the Pioneer Square section of Seattle, this little gem was delightful. Rooms are small, but clean and tasteful. The only thing better was the hotel staff! They were extremely helpful, professional and knowledgeable about the area. All their recommendations were on the mark! Would definitely return!", + "Date": "October 17, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "4", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Alaska", + "Title": "“Love the feeling of coming home”", + "Author": "madmatriarch", + "ReviewID": "UR20808894", + "Content": "We have called this hotel home for 3-4 nights once a year for the past five years. The staff is wonderful, the rooms are clean, and the breakfast is great. No views but we stay on the go so much that who cares. You can walk to Safeco for ballgames, walk to Pike Market, the Art Museum, the library, three book stores, and you are right on the waterfront. I recommend it highly and look forward to more stays.", + "Date": "October 11, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Massillon,Ohio", + "Title": "“Great Hotel, Prime Location”", + "Author": "BonJean", + "ReviewID": "UR20751748", + "Content": "My husband and I spent 3 nights at the Best Western Pioneer Square Hotel and it was great. The hotel is a very old one that has been completely remodeled and is just beautiful. The people who work there were very friendly and extremely helpful. The rooms were nice, large, clean and inviting. Every night the staff came by and offered more towels, turned down your bed and put candy on the pillows. The location, in Pioneer Square, was fantastic. You walk up half a block and catch a free bus to anywhere, walk down a block to the waterfront and catch the ferry to one of the islands. It was so easy to get around that we didn't bother to rent a car. We definitely enjoyed our stay and would stay there again and would recommend it to anyone.", + "Date": "October 9, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Anchorage, AK", + "Title": "“Great hotel for a low price and fantastic location”", + "Author": "owt_u", + "ReviewID": "UR20738575", + "Content": "I stayed at the Best Western Pioneer Square for two nights last month, and was very impressed. It was close to Safeco field and the other attractions in the area as well as the best continental breakfast I've ever had at a hotel. Great selection and quality items to select from. Staff was friendly and helpful with directions and bus routes (one of the stops for the bus to/from Sea-Tac is only a few blocks away). Rooms were very clean and comfortable. I didn't get any discounts on the room, but it was still a great deal compared to what other hotels in downtown were charging.", + "Date": "October 8, 2008" + }, + { + "Ratings": { + "Overall": "5.0" + }, + "AuthorLocation": "San Clemente, California", + "Title": "“Immaculate, vintage hotel with personable staff--worth the price”", + "Author": "CraignRuth", + "ReviewID": "UR20711185", + "Content": "This impeccably-restored, 1880's era hotel is clean and quiet and wonderfully located in a popular historic district near the waterfront. Our train was delayed and the night desk clerk cheerfully greeted us at 3 AM and even held the door for us. The breakfast, including hard-boiled eggs, various cereals and fresh batter with waffle-maker, was delicious. It is a bit pricey but we would stay there again in a heartbeat and recommend it highly.", + "Date": "October 7, 2008" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "4", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "3", + "Overall": "2.0", + "Value": "2", + "Rooms": "1", + "Location": "4" + }, + "AuthorLocation": "minneapolis", + "Title": "“Noisey”", + "Author": "dw64", + "ReviewID": "UR20224254", + "Content": "Hotel noisey. We complained & the front desk offered an upgrade for additional $50 a night. Room was suppose to be a queen, but was actually a full. We booked directly thru hotel, not priceline or hotels.com. Great location. Clean, but don't expect a good nights rest!", + "Date": "September 20, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "tieton wa", + "Title": "“great place to stay”", + "Author": "BSNRN", + "ReviewID": "UR20096218", + "Content": "this hotel was a great place to stay. The rooms were very clean. and the staff very friendly and helpful. Its location is ideal to see seattle. The sports stadiums are a 10\" walk or walking to Pikes market is a 15-20\" walk or you can take the tram. I have stayed at this hotel several times and plan on staying there again.", + "Date": "September 15, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "California", + "Title": "“Perfectly at peace in Seattle at Pioneer Square”", + "Author": "mykidsmother4", + "ReviewID": "UR19966064", + "Content": "We stayed 3 days, 2 nights in August. The location was perfect. The room was spacious. The front desk clerks were exceptionally helpful and kind. I would love to go back to Seattle just to stay here again. Kay California", + "Date": "September 10, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "4.0", + "Value": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Annapolis", + "Title": "“Perfect after an Alaskan Cruise”", + "Author": "USCGAnnapolis", + "ReviewID": "UR19964551", + "Content": "The perfect stop after an Alaskan cruise on NCL. Took all the hassle out of getting home. They had a computer for pre-boarding on SWA. We got into our room early and were able to enjoy Seattle on foot before our flight out the next day.", + "Date": "September 10, 2008" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "3", + "Overall": "4.0", + "Value": "4", + "Rooms": "5", + "Location": "3" + }, + "AuthorLocation": "Newark, Calif", + "Title": "“Great Hotel”", + "Author": "atgmdog", + "ReviewID": "UR19963111", + "Content": "The Rooms were on the large side , but unfortunately no view. It was a nice touch to have mints, apples and 2 bottles of water waiting in the room when we arrived, very nice touch. The breakfast room was to small and very crowded so we did not stay to have breakfast at the Hotel. Is centrally locacated and short walk to almost anywhere you want to be in downtown Seattle.", + "Date": "September 10, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Tampa, Florida", + "Title": "“Fabulous Hotel”", + "Author": "KyGirl-Faye", + "ReviewID": "UR19318235", + "Content": "My husband and I just spent 6 nights in this hotel and loved every minute. The staff is friendly and efficient. We stayed for 4 nights, left to go to Victoria BC, then came back for 2 more nights. The hotel has \"old world\" charm. The room decor is very well done - down to the drapery, carpet and nice artwork on the walls. The bathrooms are modern and nicely sized. The beds were very comfortable. The rooms and bathrooms were spotless. The linens were fresh and spotless as well. The fresh fruit and free bottled water was a nice touch and very much appreciated. The breakfast room was clean and always stocked with the daily offerings. The coffee was good and the waffles were addicting. Even the elevator was fast and roomy. You don't realize how much you appreciate that until you go to another hotel where the elevators are sloooooow and tiny (as they were in our Victoria BC hotel). The Pioneer Square area is lively and exciting with lots of little shops and restaurants. We walked around the area at night and didn't feel unsafe. Other people mentioned street people as problematic. This is a fact of life in any large city, but none of the street people were aggressive or abusive. Just a block away, they offer a tour of Seattle Underground which was interesting. Pizza at Mario's was delicious. Dinner at Elliott's Oyster House at Pier 56 was wonderful. We found Seattle to be a great city with friendly people who are helpful and polite to tourists. We hope to visit again some day and when we do, we will again stay at the Best Western Pioneer Square Hotel.", + "Date": "August 24, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Houston, Texas", + "Title": "“Perfect Location, Great Hotel”", + "Author": "jltpeke", + "ReviewID": "UR16974884", + "Content": "We stayed at the Best Western Pioneer Square for 2 nights prior to our Alaskan cruise. This was a family reunion of sorts, and the hotel was wonderful in working with us to get 6 rooms with the set up needed for each family and all together on one floor of the hotel. Hotel staff VERY nice to work with. This is a perfect location for walking around downtown Seattle and the waterfront. Very easy walking to Pike Street Market, the waterfront, etc. Hotel very kindly arranged taxi van service for all of us on the morning we needed to get to the pier with all of our luggage. Rooms are small compared to some other hotels, but VERY clean and nice. Free continental breakfast was nice. There was juice, coffee, cereals, milk, danish, bagels, toast, boiled eggs, etc. Great price and great location, we will stay here on our next trip to Seattle.", + "Date": "June 16, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Greensboro, Georgia", + "Title": "“Great Hotel”", + "Author": "over1861", + "ReviewID": "UR16088519", + "Content": "This is an old hotel but totally renovated. We reserved a small room with two single beds but were upgraded to a deluxe room. We were in a corner room with a view of the Puget sound. The rooms were clean and the desk personnel were great and very helpful for touring. It is very short walk to the water front area. There are several great restaurants within walking distance. A great place to stay in Seattle.", + "Date": "May 16, 2008" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Check in / front desk": "4", + "Overall": "4.0", + "Value": "4", + "Rooms": "2", + "Location": "5" + }, + "AuthorLocation": "Death Valley National Park, California", + "Title": "“Great Location”", + "Author": "pamnfam", + "ReviewID": "UR14633401", + "Content": "We stayed here for a girls' trip in a standard double double. The hotel is well located, across from the ferry docks, and within walking distance to public transportation. The rooms are small, and the view from our window was not great. But the staff was wonderful and the continental breakfast in the morning with eggs, yogurt, oatmeal, toast and muffins, fruit, etc. filled us up. We spent three nights here and had a wonderful time. I would not recommend this hotel for a big group or family, since the public spaces tend on the small side. Nice get away for singles or couples trips.", + "Date": "March 29, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Burlington, WA", + "Title": "“This is definitely not a \"Skid Row\" hotel!!!”", + "Author": "blueyedtraveler", + "ReviewID": "UR14151478", + "Content": "This is a very old and colorful area. Yesler Way where this hotel is location is on the original skid row. This was orginally a muddy road that logs were dragged (skidded) up to get to Yesler's mill. Thus, the term skid row was was given to this area. Loggers and millworkers being lonely at times liked to frequent the business that sprung up around this area. They also got a bit thirsty!!! I previously lived in Seattle for about 15 years. I rode or walked by the hotel several times and never gave it a thought. Was looking for a hotel close to the train station, by the bus stop, and close to the waterfront. You step out the door of the hotel and turn left walk about a block and your at the ferry terminal on the waterfront. You walk out the hotel door and practically next door is the bus stop for FREE bus service within the Downtown core. The Klondike Gold Rush museum is also in the area. They sometimes offer free walking tours that include a trip to the top of the Smith Tower (originally the tallest building on the West Coast). If you walk north up 1st Ave about 6-7 blocks & at the Seattle Art Museum (SAM) and the Pike Place Market. The rooms were small, but the hotel was built in the early 1900. The room was immaculate, and because of something we were given an upgrade to a deluxe room with city view. We got in about 9pm and walked to the waterfront. Ivars is open until late. We found a really good deal. They extend their Happy Hour on Fridays til closing. Well drinks, wine are $3.00. Limited menu but I got fried oysters for $4.95, can get Fish & chips also for 4.95 with view table looking out as the ferry terminal. We will definely recommend this hotel to anyone traveling to Seattle. The most beautiful city on the planet!!!!!", + "Date": "March 9, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "yondaime1845", + "Title": "“Its the best of the best for a reason”", + "Author": "yondaime1845", + "ReviewID": "UR12277141", + "Content": "One of the more affordable and better hotels in the city of seattle. I had a great time during my stay because of great service and friendly employees. The location is convenient and parking is cheap. I give this hotel an A+", + "Date": "January 2, 2008" + }, + { + "Ratings": { + "Overall": "4.0" + }, + "AuthorLocation": "Alaska", + "Title": "“Great hotel, wonderful experience”", + "Author": "Johnphil29", + "ReviewID": "UR11630625", + "Content": "Spent 4 wonderful nights in Seattle. Caught a Seahawks game, and did some sightseeing. The hotel staff was professional. The free continental breakfast was nice, and the room was comfortable for a family of four. The only flaw I found. Our high speed internet connection did not work in the room. But, they have a computer in the conference room downstairs for guests so not a big issue. The area in Pioneer Square was nice and to all of the shops we hit on 1st Ave. Despite some older reviews concerning the homeless people we never encountered any aggressive homeless person nor did we ever feel threatened. The restaurant next to the hotel (Julies Garden) was good with big portions. But, our spot was the Pho restaurant across the street from the hotel. We cant wait to come back to Seattle for another Seahawk/Mariner game. We will definitely stay at the Best Western Pioneer Square. John Phillips", + "Date": "December 17, 2007" + }, + { + "Ratings": { + "Service": "2", + "Cleanliness": "3", + "Business service (e.g., internet access)": "2", + "Check in / front desk": "2", + "Overall": "2.0", + "Value": "2", + "Rooms": "2", + "Location": "1" + }, + "AuthorLocation": "Atlanta, GA", + "Title": "“Ok hotel in a bad location”", + "Author": "Quantum1", + "ReviewID": "UR11326617", + "Content": "The hotel is not terrible in itself, but the looming and noisy I-5 viaduct is nearby. Also, the King Co. courthouse is not far, and there are a lot of people who hang out around there and around this whole area who are not the greatest. There are some nice tourist destinations near this hotel, but you're much better off staying nearer the convention center and only visiting the Pioneer Square area in daylight if there are specific things there you want to see. Near the convention center puts you closer to other places in the downtown area like the Pike St. Market.", + "Date": "December 8, 2007" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "4", + "Overall": "4.0", + "Value": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Montreal, Canada", + "Title": "“Excellent location to visit Seattle”", + "Author": "MoniqueMontreal", + "ReviewID": "UR10697853", + "Content": "My husband and I stayed 2 nights at this small, and historic hotel before our South Pacific cruise. Every thing was fine for us, excellent quality-price: - walking distance to most of the best attractions such as Pioneer Square (historical square, but a bit spooky day & night), Pike Place Market (so lively, we met Rachel, the pig, and many many other Rachel all over the center... cute!), the Waterfront, the Business District, etc. - free bus to the other main attractions - free wireless Internet in our room (we highly appreciated!) - very courteous, and helpful personnel - free & light breakfast, very practical. The room was comfortable, big enough for 2 persons, tastefully decorated but not well organized (nice but too big furniture), especially the bathroom as someone else mentioned. Before checking at the hotel, we visited the University District, which is far from the center but worthwhile to visit by car (we came from Vancouver with a rented car - a 3 h drive). Immediately after checking (our room was not ready), we returned our car. The rented car office was, again, within walking distance from the hotel. We were glad to have done that because although the Hotel offers parking spaces, they were far from the hotel, and expensive, and we do not need a car to visit Seattle. Public transport seems very well organized at least during the week. Seattle is a pleasant city, easy to visit; people were really nice and helpful with us, tourists (as in Vancouver by the way). Terminal 30, where our ship, Sun Princess, docked was close (a short taxi drive), not far from the stadium. But do not think about walking there: it seems to me a labyrinth of highways... I would certainly return to this hotel, and recommend it, if it is less expensive than big hotels nearby, which in our case were anyway all full.", + "Date": "November 8, 2007" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Rehoboth Beach, DE", + "Title": "“Location, Location, Location... Hospitality....Your hotel has it all!”", + "Author": "patclatts", + "ReviewID": "UR10441624", + "Content": "Dear Jo, We wanted to thank you and let you now how much we enjoyed our stay at your beautiful hotel. Your rooms are very nicely decorated and extremely comfortable. We traveled with Russ and Rosemarie Regn. Thank you for also including us a bottle of champagne and basket of goodies. They shared their bottle with us the first night. We shared ours with them the second night. Thank you for your hospitality. The extra courtesy you extended to us as well made our stay very memorable. It was a pleasure meeting you. There is so much to see and do in Seattle. Much more than I was aware of. Loved the Pike Place Market! The tour of Seattle is definitely worth it! We will certainly recommend your place to others. Greetings from Delaware! Russ and Pat Clatts", + "Date": "October 30, 2007" + }, + { + "Ratings": { + "Overall": "4.0" + }, + "AuthorLocation": "Middlebury, Vermont", + "Title": "“We'd stay again”", + "Author": "eebm", + "ReviewID": "UR10287611", + "Content": "Nice and clean, with some character. Very friendly and helpful front desk staff. Fantastic location.", + "Date": "October 24, 2007" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "4.0", + "Value": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "scotland", + "Title": "“Good hotel”", + "Author": "cjt9t9", + "ReviewID": "UR10011872", + "Content": "Stayed here for 2 nights at the start of our West Coast Adventure. Really nice hotel with great (and cheap) chinese next door. Clean, big room and free internet. Only complaint was the tiny bathroom - nowhere to lay anything.", + "Date": "September 27, 2007" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "4.0", + "Value": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Va Beach", + "Title": "“Very convenient location; highly recommend.”", + "Author": "BDM22", + "ReviewID": "UR8607866", + "Content": "My husband and I spent a week in Seattle, basically did a sightseeing/pub crawl tour of the city. This hotel is the only one in Pioneer Square, and it is within walking distance of everything. In fact, it's across the street from the waterfront, which is a popular place to go walking and sightseeing. We never rented a car or taxi; didn't need one. Granted, we walked about 3-5 miles a day, but stopped anywhere we wanted along the way. You don't need a car in the city, and you have to call for taxis anyway...why not walk? The room was always clean, and a decent size for the two of us. It had a weird smell though, but it wasn't something we couldn't tolerate, though. It is very charming and cozy, and is within a few yards of great restaurants and bars. In fact, out of all the meals we ate, the restaurant next door, Al Boccalino's, was the best. They provide room service for the hotel, and they have some of the best Italian food I've ever had. Somewhat pricey, but it was SO good. Hotel staff were friendly, but not the most knowledgeable of all the questions I asked (such as, can they help with reservations for the Victoria Clipper, what bus # do we take to go to Ballard, etc.). But, they were very nice and always tried to help. The hotel was quiet when we were there, even though it seemed to be very crowded. I would recommend it to anyone. With our AAA membership, we paid $161 a night, except for Friday night, which was more expensive.", + "Date": "September 2, 2007" + }, + { + "Ratings": { + "Service": "1", + "Cleanliness": "5", + "Business service (e.g., internet access)": "1", + "Check in / front desk": "1", + "Overall": "2.0", + "Value": "1", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Sacramento", + "Title": "“Great Location but Noisy”", + "Author": "OberonSacramento", + "ReviewID": "UR7626327", + "Content": "We stayed at this Hotel while in Seattle on Business. Check in was very complicated they had no parking available when we arrived and the front desk staff was not helpful at all with the parking situation. Our company was paying for the stay but when we arrived we had to wait 45 minutes for someone in the office to figure out what was going on. When we arrived in our room we were plesantly surprised it was large very clean and comfortable. The wireless internet left a lot to be desired very slow and constant drop offs. In the evening the noise from the freeway nearby was constant.. For the money that this establishment cost we could have stayed in a Sheraton or Hilton and been a lot happier", + "Date": "May 15, 2007" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "4", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "3", + "Overall": "4.0", + "Value": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Irvine, California", + "Title": "“Lots of charm”", + "Author": "seekwa", + "ReviewID": "UR7419517", + "Content": "Not your normal Best Western, this is a charming hotel in a great location. High ceilings and warm appointments, room quality is excellent and spacious, particularly considering the architectural restrictions of an older building. Use the tiny elevators, or what the heck... climb the wide staircases... it's good for your heart. Step outside into the fun of day or night life in Seattle. You are one block from the waterfront and trolley, and one block from tons of buses. On the opposite end of town from the Space Needle, there are loads of stores, shops and eateries nearby. Bring comfy walking shoes. Down an alley next to the hotel, i.e., one block directly behind the hotel is a wonderful diner, complete with quaint vinyl booths, where you can get a tasty, filling and affordable breakfast. Get a good rate, and this hotel is a sure winner.", + "Date": "April 23, 2007" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "3", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "5", + "Overall": "3.0", + "Value": "3", + "Rooms": "3", + "Location": "2" + }, + "AuthorLocation": "Alameda, California", + "Title": "“Great customer service but lacking in other areas...”", + "Author": "Sailoranne79", + "ReviewID": "UR7375345", + "Content": "Stayed at this place because I had a business meeting in downtown Seattle. This hotel is right in Downtown seattle but is in the Pioneer square area. To me, this area was pretty bad and I would walk around there alone (I am a woman). I would not feel safe there. Anyway, the hotel is pretty nice and the customer service is first rate. The room was very large but the bed was extremely uncomfortable. Great pillows but my body ached from sleeping in the very hard bed. The shower was the best part! Big and plenty of hot water!! I loved that part! Luckily I didn't have to pay for the room but it was pretty expensive - not worth the money to me. And, parking is a mess there - you have to park about 2 blocks away in this parking garage that is not run by the hotel. It is very inconveinant.....", + "Date": "April 16, 2007" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "4", + "Overall": "3.0", + "Value": "3", + "Rooms": "4", + "Location": "3" + }, + "AuthorLocation": "Westfield, New Jersey", + "Title": "“Great for Games or Access to Pioneer Squares \"Culture\"”", + "Author": "Traveling4BiznFun", + "ReviewID": "UR6907647", + "Content": "This hotel is great if you are looking for a nice, boutique-ish hotel in downtown Seattle, as long as you don't mind the \"culture\" of Pioneer Square. There are definitely better hotels, but this is just a few blocks from the two stadiums and in the middle of a district with great shopping. Pioneer Square does have a bit of a homeless problem, but I've never seen that spill into the hotel. The rooms as fairly small, but nicely appointed. Free breakfast is okay.", + "Date": "March 3, 2007" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "3", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "3", + "Overall": "1.0", + "Value": "3", + "Rooms": "3", + "Location": "3" + }, + "AuthorLocation": "Anchorage", + "Title": "“No Security in Pioneer Square”", + "Author": "JJTrouble", + "ReviewID": "UR6121777", + "Content": "We had a nice stay in Seattle for two days in this hotel, until the moment we were checking out. We had noticed what appeared to be vagrants sitting in the unattended lobby a couple of times, including the early morning were checking out. My wife left our bags for a moment to get a muffin at the continental breakfast and when she came back to the bags, her handbag was gone, and so was the fellow who was sitting across from her. I was at the counter checking out and didn't see anything, but I did see the suspicious fellow sitting in the lobby as I move our bags. The manager was not there, as it was a Sunday, and they have treated us like we're trying to pull a scam. They claim no liability for baggage untended, but they should at least take responsibility for making sure their lobby is clear of derelicts waiting to prey on their customers. From about 9 a.m. to 6 p.m. there is supposed to be someone at the front door, but outside those hours they have nobody there, and the clerks are unable to see who is coming in or leaving. The manager says they have security cameras, but I think she was bluffing to see if I backed off of our claims. None of the other employees there that morning knew of any cameras. Furthermore, the manager NEVER returned any of my calls as promised. We feel we've been treated disrespectfully, and none of our suggestions have been taken seriously (ie the need for full-time front-door concierge/security). That part of Seattle has really become full of vagrants. BEWARE!!", + "Date": "November 13, 2006" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "3", + "Check in / front desk": "4", + "Overall": "4.0", + "Value": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "", + "Title": "“Old reliable - clean, comfortable, quiet, well-located”", + "Author": "Veek", + "ReviewID": "UR6029838", + "Content": "Location, location, location. Leave the car at home, take the train to Seattle: PSH is within walking distance from King Street train station. Located in the heart of historic Pioneer Square, it's convenient to waterfront, antiques, art galleries, designer-furniture, fine restaurants and pubs, clubs and theaters, the International District, Pike Place Market, downtown ferries and Alaska Marine Hwy. I've stayed there in 2004, 2005, and recommend it to all my friends.", + "Date": "October 30, 2006" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "4" + }, + "AuthorLocation": "AK", + "Title": "“Such a great place!”", + "Author": "javainhand", + "ReviewID": "UR5921237", + "Content": "I love this hotel! The staff was amazing, we had never been to Seattle before and were probably terribly annoying with our endless questions and need for directions, but the staff was extremely patient and every person we talked to was just great! I can't say enough good things about the Best Western Pioneer Square, we chose it for the location, but the room was spotless and we had such a great time, we will definitely be back!", + "Date": "October 6, 2006" + }, + { + "Ratings": { + "Overall": "2.0" + }, + "AuthorLocation": "london england", + "Title": "“Game On”", + "Author": "brenchley", + "ReviewID": "UR5822701", + "Content": "We were booked to stay here for two nights from the 31st of august , we arrived at about 7PM only to be told that thay had no parking. We were given directions to some public parking but they did not tell us that there was a match on in the stadium. we could not find anywhere to park so we drove to the best western executive inn by the space needle to see if they had any rooms..We were very impressed with the service. they phoned back to the pioneer square to see if we could transfer our booking, which they did at no extra charge.{well done Best Western}.so remember to book a parking space when booking your room if you are driving.", + "Date": "September 21, 2006" + }, + { + "Ratings": { + "Overall": "4.0" + }, + "AuthorLocation": "80241", + "Title": "“Nice hotel for the Pioneer Square Area”", + "Author": "Janko", + "ReviewID": "UR5767903", + "Content": "We stayed here in late August. This hotel is a decent stay for a decent price for this time of year. The service is awesome. They would clean our room in the morning and again in the late afternoon with candy on the pillow. It is in such a historic area and right across the street from Pier, underground tour and waterfront walk. The area is in a positive transistion for such an older area of town. Lots to see and do and easy to catch the bus to other areas of town. Hotel is totally redone and refurbished with great service. If you don't care about having a room with a view, much cheaper rates. It is however in the older area of town and the panhandlers are everywhere. Panhandlers are quite polite, but aggresive.", + "Date": "September 4, 2006" + } + ], + "HotelInfo": { + "Name": "BEST WESTERN PLUS Pioneer Square Hotel", + "HotelURL": "/ShowUserReviews-g60878-d72572-Reviews-BEST_WESTERN_PLUS_Pioneer_Square_Hotel-Seattle_Washington.html", + "Price": "$117 - $189*", + "Address": "
77 Yesler Way, Seattle, WA 98104-2530
", + "HotelID": "72572", + "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/51/f5/51f5d5761c9d693626e59f8178be15442large.jpg" + } +} \ No newline at end of file diff --git a/Fuente datos/72579.json b/Fuente datos/72579.json new file mode 100644 index 0000000..0fb4842 --- /dev/null +++ b/Fuente datos/72579.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Albany, Oregon", "Title": "\u201cSeattle\u201d", "Author": "Sharon B", "ReviewID": "UR126815874", "Content": "This past fall I went with a friend to Seattle. We stayed at the Best Western Loyal Inn and we enjoyed our stay. The front desk was very helpful and when you call with a request there was follow through. The room was clean and fresh smelling. The breakfast was good too. I would return again. Walking distance to the Space Needle and sights close by.", "Date": "March 28, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Santa Rosa", "Title": "\u201cHad everything we needed!\u201d", "Author": "Linda B", "ReviewID": "UR126659040", "Content": "Central location, breakfast every morning, clean rooms, comfy beds and VERY friendly, helpful and pleasant staff that greeted you with a ready smile. Samantha at the front desk was particularly wonderful and every restaurant she suggested was perfect, hitting the right notes of casual, nearby and yummy! We were there to visit several colleges. Samantha was fabulous and chatting with her was a delight. Would not hesitate to stay here again.", "Date": "March 25, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Surrey, England", "Title": "\u201cGood location, large and clean rooms\u201d", "Author": "slw2610", "ReviewID": "UR126009973", "Content": "Stayed at this hotel for 1 night having searched online for mid range centrally located accommodation. Location was just a 10 mins stroll into Downtown and the main shopping areas, we walked back in the evening and the surrounding areas appeared quiet and safe. The room was large (we had lots of luggage) and it was simple to park up in the attached lot (small fee per day). The room was clean and bathroom of a mid-range standard. Good size bed, TV and coffee making facilities make this hotel a good choice for the average price within moments of down town.", "Date": "March 12, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "3.0", "Value": "2", "Sleep Quality": "3", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Graham, Washington", "Title": "\u201cDisappointed with this stay\u201d", "Author": "jlakvold", "ReviewID": "UR125871288", "Content": "My wife and I returned to the Loyal Inn. Our visit was not nice as it was before. First, I was disappointed with this hotel removing the sauna from the fitness room. As a person with Norwegian hertiage, I was looking for forward to using the sauna. Second, the hotel decided to do some major construction in the hotel room across the hallway in the morning. It is annoying to have the noise so loud. Third, the breakfast had too much variety of things that I would not eat for breakfast. For example, there were no plain bagels available. On the bright side, I was pleased that this hotel seems to be the cheapest hotel with nice rooms.", "Date": "March 9, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "San Francisco, California", "Title": "\u201cgreat location for the price\u201d", "Author": "caffeinefiend551", "ReviewID": "UR124984505", "Content": "We wanted to stay in a hotel where things are easy- self parking, fridge, microwave oven, free breakfast for an early drive, Wifi in the room, and a walk to at least one memorable tourist attraction. We got it all and more. The Space Needle was of course just a short walk away, and we got tickets with a discount coupon we found in a pamphlet in the hotel lobby. So grab a few maps + pamphlets- u never know if you'll find a coupon (we saved $4, which means tickets were $17 each instead of $19 each for one ride up the Needle). Parking was easy and the Internet was reliable in our room. The decor was very fresh and vibrant for a Best Western. What I really liked was the environmentally friendly aspects of the hotel- recycle bins in the room and by the elevators, ceramic plates and mugs in a very nice breakfast room (with the waffle iron that everyone likes), and toiletry dispensers instead of the wasteful small bottles. Bonus points for that!", "Date": "February 21, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Bonners Ferry, Idaho", "Title": "\u201cNorth Idaho Girls in Seattle\u201d", "Author": "waterhunter", "ReviewID": "UR124319966", "Content": "My daughter was scheduled at Swedish, and I was apprehensive about downtown Seattle. Our stay at Loyal Inn was comfortable, quite clean, and modern. Our rooms had fridge, coffee maker, and flat screen tv. The drive to our medical appointment was easy, with no freeway to deal with. The employees were wonderful. ALL of them went out of their way to make our stay easier, from extra coffee for our early departure, to offering a box breakfast if we needed it. The motel was walking distance to the space needle and the mono-rail. The whole foods market was close by with any food. We loved it. If you have to go to Seattle for medical, this motel was priced affordable. Also, we felt safe in our room.", "Date": "February 8, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Richland, WA", "Title": "\u201cLoyal Inn is Best in Class\u201d", "Author": "Court K", "ReviewID": "UR124234999", "Content": "Loyal Inn is close walking distance to the train, shopping, restaurants, and downtown. The staff are always friendly and the rooms are nice with a microwave, flat screen tv and a good size fridge.", "Date": "February 7, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Surrey, Canada", "Title": "\u201cService was Excellent\u201d", "Author": "susan h", "ReviewID": "UR123992579", "Content": "This was a very clean hotel. Not fancy but served the purpose. The service from the employees however was FANTASTIC! I would recommend to anyone not looking for swanky but good clean room at a very reasonable rate.", "Date": "February 1, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "3", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Hong Kong", "Title": "\u201cAbove industry standards\u201d", "Author": "mlew9", "ReviewID": "UR122881046", "Content": "We stayed at the Loyal Inn twice in 2011. Everything was above industry standards and exceeding our expectations given the location, room, computer/fax facilities, gym, continental breakfast and general services. The only downsides were they charged for parking on their lot whilst the La Quinta across the street was free parking, and there were emergency vehicle sirens throughout the night although that goes with the central location.", "Date": "January 10, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Los Angeles, Ca.", "Title": "\u201cYou Can Be Loyal to this Best Western Hotel\u201d", "Author": "JudyDHH", "ReviewID": "UR122490179", "Content": "As reported in other reviews, this hotel is clean, has a very nice breakfast spread with make your own waffles, the personnel are helpful and friendly, and you can have a view of the Space Needle from the 4th floor!", "Date": "January 3, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Vancouver, Canada", "Title": "\u201c5 Stars Hotel Service\u201d", "Author": "Richard L", "ReviewID": "UR122478761", "Content": "I stayed in this Hotel during 12/24/2011, X'mas Eve, and the staff with friendly smile to help us check in. The spa and fitness centre open 24 hours and mostly won't see in other best western. The breakfast was nicely prepared, and the breaskfast room kept clean all the time. A very nice expericence with this Hotel during X'mas time.", "Date": "January 3, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "1", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Olympia, Washington", "Title": "\u201cWorst Best Western I have stayed in\u201d", "Author": "jyo0812", "ReviewID": "UR122337633", "Content": "I stayed at this location on December 30, 2011. The staff were less than excited that I was there. When I entered the lobby, there was someone working the counter. She didn't ackowlege but told someone in the back to come out. They didn't provide any information such as the breakfast serving, etc. but did tell me I was going to have to pay an addition 10+ dollars to park. Why would I not want to park? The motel itself did not have a comforter or bedspread, one sheet and very thin blanket so I had to decide whether I wanted fresh air with the window open or heat by the noisy heater. The bathroom fan was very loud and there was no soap in the body wash dispenser. The continental breakfast was fine - I needed the strong coffee after a bad night of sleep. Checking out was not evently, received the same treatment as checking in. All in all, would not recommend this place. I always choose a Best Western when I stay places, this one will be off my list.", "Date": "December 31, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Sleep Quality": "2", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Olympia, Washington", "Title": "\u201cVery Reasonable price for downtown Seattle\u201d", "Author": "barbinOly", "ReviewID": "UR121396240", "Content": "On the good side this hotel was a good price for the location. Very clean rooms, and very friendly staff. On the more negative side, the heater was very loud and there was not enough blankets on the bed. Also, the city noise outside was a bit intense, even though we were on the 4th floor and facing away from the street (especially the garbage truck emptying dumpsters around 4am).", "Date": "December 4, 2011"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Las Vegas, Nevada", "Title": "\u201cAttempted car breakin/theft in parking lot\u201d", "Author": "deej j", "ReviewID": "UR120804842", "Content": "I had an unplanned overnight stay in Seattle and located a room at this Best Western. The front desk gentleman was very polite and accommodating. My room was adequate but the bottom sheets were too small for the bed and wouldn't fit over all the corners so they bunched up while I slept and I ended up on the mattress... gross. But that was minor. The next morning I checked out got in my van and left. I hadn't noticed someone and taken a screwdriver or something similar to my side door lock and tried to get in my van. ( Lucky for me they weren't successful) I called back to the hotel and informed the gentleman at the front desk. He told me to come back and file a police report... I told him that I was not possible since i was no longer in the area. I can and will file a police report online but I wanted them to be aware that my car had an attempted break in or attempted car theft and was damaged and it happened in their parking lot. You would think that they would at least say so sorry that happened but nope...no apology, No offer to refund my $10 parking fee. (What is the $10 fee parking for? Certainly not security. what a rip off.", "Date": "November 20, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Adelaide Australia", "Title": "\u201cAmazing 4 Star value at Hostel prices + breakfast!\u201d", "Author": "Bigmanji", "ReviewID": "UR120646821", "Content": "Booked this hotel way in advance and paid only $60 US a night. Had no idea what to expect. Arrived in Seattle by train and took a free bus (its within the free travel city zone) to the hotel.Room not ready so the friendly man on reception upgraded me to a King size room which was immediately available. Huge modern beautiful room, with modern bathroom, fridge, microwave, free coffee making facility, flat screen cable TV. All for $60 a night? Where's the catch. There was none and I stayed 5 nights and enjoyed a fantastic full breakfast every morning, waffles, bagels, eggs, toast, jelly, fresh fruit, granola and other cereals. Friendly and near to the Space Needle, Even close enough to walk down to Pike Place Markets. Best value in my 3 month USA/Canada trip. Thoroughly recommend this hotel.", "Date": "November 15, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Cranbrook, Canada", "Title": "\u201cGood location, decent hotel, don't stay on first floor...\u201d", "Author": "djlbtravel", "ReviewID": "UR120499667", "Content": "We stayed here for a few days (family of 4 with 2 small kids). Very easy to find by vehicle as we drove into Seattle - and we are not big city drivers. Best thing about the hotel is location! From the hotel, it was a nice walk to the Space Needle, Seattle Science Center and arts district. We took the monorail to downtown and good shopping. It was only a short walk from there to the waterfront, Market & Aquarium. We drove from the hotel to Safeco field and again, easy to get to in day and night. About the hotel itself - rooms were clean but tiny...beds are doubles. Breakfast was okay. Rooms on the first floor facing the road are noisy so we moved to a 3rd floor room and it was quiet enough. Staff is very friendly and helpful.", "Date": "November 12, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Victoria, British Columbia, Canada", "Title": "\u201cDowntown Seattle\u201d", "Author": "David C", "ReviewID": "UR119773125", "Content": "My wife and I enjoy staying at the Best Western Loyal Inn when we travel to Seattle. It is conveniently located close to the space needle and the downtown core. We can park our car and walk wherever we need to go. Seattle Best Coffee and Starbucks are less than 10 minutes away and Wild Ginger restaurant is only 15 minutes. It is an easy exit off the freeway. Whole Foods Grocery and Deli is just down the block. This hotel provides great value for us.", "Date": "October 26, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Canada", "Title": "\u201cA Delightful Place to Say.\u201d", "Author": "teshss", "ReviewID": "UR119638361", "Content": "We had their King Size delux room...and it was a huge room...a real pleasure to stay in. Also all the bathroom and closet space in that room was wonderful after having been on the train for a couple of days, and wanting to reorganize our suitcases. The hotel is conveniently located...and the Buffet Breakfast real yummy. Internet free in private room off the lobby, and it is fast. We've stayed here before, and have enjoyed the visit...highly recommend it.", "Date": "October 23, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "3", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cNice hotel, convenient location.\u201d", "Author": "Richard K", "ReviewID": "UR119597029", "Content": "This hotel is a good deal. It's located along a major street, and is within walking distance of pretty much anything in downtown -- which is a good thing, because you'll want to park your car (they have spaces ... pay for them and put the keys on the nightstand!) and leave it there. Seattle parking costs money essentially anywhere, and it's a fight for those spaces. Seriously ... park your car and leave it alone! There were a lot of sirens passing on the street, but the price and rooms were very acceptable.", "Date": "October 22, 2011"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "1", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cgoods and bads for this place\u201d", "Author": "sonatajessica", "ReviewID": "UR119408019", "Content": "We stayed here for two nights on our honeymoon trip along the pacific coast line. The best things about the place were the price and the location. You can walk to the space needle in 10 minutes, and even the downtown area is in walkable distance (a bit more than 20 min). The area is rather on the quiet side but there are restaurants etc. nearby. The included breakfast wasn't luxurious but you can choose from a wide range of foods (bagels, toast, pastries, cereal, fruits, you can even make waffles), a good way to start into a day of sight seeing! The room was alright, it was clean but a bit cramped with the two beds in there, but to get the better deal we had to book this room even though we only needed one bed. Little minus here: The heater was really loud, make sure you get the room warm enough before you want to sleep. The main complain I have is that when we complained about our very noisy neighbors at night the reception and security handled it very poorly, among other things they let the partying teenagers know that they would get three warnings before anything would be done about it. So we have to complain three times before we could get some qiuet in the middle of the night (it was after midnight by then)???? Another minus is that on hostelbookers.com, where we booked this place, it is advertised to have free parking but they actually charge 10$ (that made the good value a bit less valuable). On that page it wasn't really clear that it is a best western and not a hostel, either. Bottom line, this is a decent place but the staff don't exactly hang themselves to provide a good service. And be prepared to have groups of youngsters around meaning potentially noisy.", "Date": "October 17, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "wisconsin rapids", "Title": "\u201cGreat Stay\u201d", "Author": "woodworker65", "ReviewID": "UR118603425", "Content": "Pleasant stay,accomodating staff,we had 3 rooms,2 adults each. Great breakfast on Real plates and cups not paper. any questions were taken care of at once.", "Date": "September 26, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Odessa, Texas", "Title": "\u201cGood Value\u201d", "Author": "KVR", "ReviewID": "UR118420938", "Content": "Seattle, WA - September 7th - 9th and 17th/18th, 2011 We spent 3 days in Settle before a 7 night Alaska Inside Passage Seattle return trip on the Golden Princess. and then 1 1/2 days post cruise. We chose this hotel based on price and per my research, we thought the location would be fine. We did not have any issues with this hotel. It was decent for the price and the rooms were clean. The neighborhood was a little on the iffy side, but we walked to and from even at night with no issues. There were many cruisers staying at the hotel. I paid $107 internet rate for a king standard room. The room had a fridge, microwave and coffee maker. Loved the soap/lotion/shampoo/conditioner/body wash dispensers in the bathroom and shower. I have the same in my baths at home. Wish every hotel would use those instead of the tiny bottles. I have to comment on the mattress. It was great. We have stayed at many hotels in which the mattress was too firm with no give, which hurts the bones, but these were very comfortable. The hotel offered an extensive free continental breakfast, which was decent. The breakfast room is way too small for all the guests, so we never found a place to sit, so we would gather our plates and take back to our room to eat. They also offer free internet services with 2 computers. No issues getting to use them. They also had a small gym area and a cute indoor whirlpool. For our after cruise stay for one night, they put us in a deluxe King room for $147. I would have preferred just the standard room instead of paying the higher price. The room was much bigger though and the bathroom had 2 sinks with a wide closet area. There was also a wet bar with the frig. From research, I do not agree that the location of this hotel is the best place to be for first time visitors that really want to enjoy everything Seattle has to offer. It was a 10 block (long) walk to Pike Place Market. We walked the first day to get lunch and to look around. My parents decided they would not be doing that again. For them, trying to figure out and use the bus system or metro was not to their interest, so we took turns paying for taxis to/from where we needed to be. At least that keep our individual costs down. Additionally, there are no restaurants or bars in close vicinity to this hotel. And, by close vicinity, I mean within a couple of blocks. So in the future, I would next time pay a little more and get a hotel closer to the Market area. There is a Walgreens about 4 blocks down and the Space Needle is about 6 blocks from the hotel. It was a $10 taxi ride to Pier 91. For others that have no real issue in those features, the hotel is great and I would recommend. Pictures of Seattle and the Alaska Cruise are posted at: http://community.webshots.com/user/kvrlvn", "Date": "September 21, 2011"}, {"Ratings": {"Location": "3", "Overall": "3.0", "Value": "4", "Service": "3", "Rooms": "3"}, "AuthorLocation": "", "Title": "\u201cGood value for money\u201d", "Author": "nandiayo", "ReviewID": "UR118112929", "Content": "We spent two nights here just before heading on a cruise and it was really good for the price. The location is fine. Its a bit of a walk to the Walgreens of which we made good use. The staff were efficient. Suited our purpose. The only downside we experienced was that the juice at breakfast was very watered down which was offputting. But the selection of times for the free breakfast as good.", "Date": "September 14, 2011"}, {"Ratings": {"Location": "4", "Overall": "5.0", "Value": "3", "Service": "5", "Rooms": "5"}, "AuthorLocation": "Albuquerque, New Mexico", "Title": "\u201cLabor Day weekend 2011\u201d", "Author": "Rebecca_ABQ", "ReviewID": "UR118032998", "Content": "The hotel room pictures are not recent. The facility has been renovated and the rooms are lovely - white linens and covers, many pillows, and new curtains. Towels are big, thick, and soft. Hotel is making a good effort to be \"green\". Room has trash and recycle bins. Soap, shampoo, condition, and lotion are in permenant dispensers to reduce the plastic waste of individual bottles. Continental breakfast was great - waffles, rolls, muffins and delicious coffee available at 7am. Front desk staff were very helpful and always pleasant. Public transportation was readily available - didn't rent a car for an entire week while visiting! Bus will take you anywhere or you can walk to Pike's Market/downtown (15 minutes) and Seattle Center museums/Space Needle (10 minutes). Light rail from airport was about 40 minutes then caught a bus from 3rd/University to hotel at Dexter/Denny. Hotel is just outside of the bus \"free zone\" and costs $2.25 adults and $1.25 18 and under. Stayed at Best Western Loyal Inn for vacation then moved to the Crowne Plaza on 5th/Seneca for a conference - preferred Best Western in all ways and it was cheaper.", "Date": "September 12, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "2", "Overall": "4.0", "Value": "4", "Service": "4"}, "AuthorLocation": "Seattle", "Title": "\u201cThe 24/7 hot tub is really the only thing worth mentioning\u201d", "Author": "Lael_Lael", "ReviewID": "UR117117685", "Content": "But in case you're curious I'll dish a few more details... Good stuff: -the WA State Convention Center has these hotel catalogues (free, you'll find them on the rack of hotel brochures by the visitors booth) that almost always include a coupon good for a night or two here at just $79.99 (walk in only, subject to availability) -large hot tub open 24 hours a day -free wifi -in room microwave and free continental breakfast -practically across the street from the Space Needle -A few blocks from Whole Foods Not so wonderful: -11am check out -In a slightly shady neighborhood -Hallway noise travels into guest rooms -The weight room is very basic -Every room is identical in size", "Date": "August 23, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Vancouver Island, Canada", "Title": "\u201cGreat service, ideal location, will return\u201d", "Author": "islandgirl905", "ReviewID": "UR116963825", "Content": "We had several criteria for choosing a hotel for our recent family holiday. Even though a small fee was charged for parking, it was nominal, considering that we didn't have to drive a distance and pay for parking. Location is an easy walk a few blocks away from Seattle Centre/Space Needle in one direction and Pike Place Market in the other plus the free bus system is only a couple of blocks down. Service is the tops, especially by Maria who deserves a medal for juggling so many tasks and still being helpful to everyone asking for assistance. We arrived a little earlier than check in time, but were able to get into our room even though the hotel was crazy busy. Rooms are on the small side, but super clean with a bar size fridge that kept our water and drinks cold, and wifi access. Air conditioning was a little noisy, but worked well. Continental breakfast had lots to choose from both hot and cold. The neighborhood was a little sketchy, but felt safe. A couple of blocks up you will find a Walgreens for snacks and any other trip necessities. Everything about the Loyal Inn, including the reasonable price makes this is an ideal place to stay in Seattle. We'll be back again.", "Date": "August 19, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "3.0", "Value": "3", "Service": "4"}, "AuthorLocation": "Toronto, Canada", "Title": "\u201cAcceptable overall\u201d", "Author": "pickacub", "ReviewID": "UR116778545", "Content": "We stayed here for 2 nights prior to our Alaska cruise. The location is great in that it is walking distance to Space Needle and many restaurants and Walgreens. The room was spacious although I felt that the floor was angling oddly. The room was cool enough for sure and the breakfast was good but busy. It was a good place to stay but probably not worth the rate.", "Date": "August 15, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Courtenay, Canada", "Title": "\u201cEconomical, clean and a great location.\u201d", "Author": "Travis S", "ReviewID": "UR116586883", "Content": "We stayed in this hotel for two nights in July 2011. The accommodations are very basic. If you are looking for a clean inexpensive place to stay in Seattle with a location in which you can walk to almost everything, this is it. The hotel older but in decent overall condition. The staff was more than welcoming and the free breakfast was also a plus. We will definitely stay here the next time we are in Seattle as you really can't beat the price or location.", "Date": "August 11, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "1", "Overall": "1.0", "Value": "1", "Service": "1"}, "AuthorLocation": "New York City, New York", "Title": "\u201cIf you like being robbed and lied to, come here.\u201d", "Author": "pjomaha", "ReviewID": "UR116361611", "Content": "Never have I had a worse hotel experience, not even in a hostel: 1. Housekeeper stole a pair of jeans and a t-shirt. Three front desk people did nothing to retrieve the items. The lying hotel manager said he would refund a night's stay but never did. 2. When we arrived, the front desk placed us in a room below ground level with a view of the underside of cars and said nothing else was available. When my companion complained, a room was suddenly--miraculously--available on the top floor. 3. The building is at an angle toward a busy street where sirens scream during the night. The hotel has no quiet side. The windows are not soundproofed. Even with my earplugs in, it was impossible to sleep well. My companion who usually sleeps like a log was awakened repeatedly. Spend your money wisely elsewhere! I wish I had.", "Date": "August 6, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "3", "Overall": "3.0", "Value": "4", "Service": "4"}, "AuthorLocation": "London, Canada", "Title": "\u201cGood location and Clean\u201d", "Author": "RCMommy", "ReviewID": "UR116264735", "Content": "We stayed at this hotel for 8 nights on our family vacation. The location is great. It is a 5-10 minute walk from the Space Needle. Our room was very clean, housekeeping is very friendly, but our room had a musty odour due to a broken bathroom vent. I did address the issue with the management and they are working on the problem. They did repair it right away but it still didn't work properly. Breakfast was the usual fare and often busy. Our room faced Denny park which was nice but loud due to the air conditioning unit letting a lot of sound in. Be prepared to hear a lot of sirens. Walgreens right up the street in case you need anything. We would stay here again if I learned the vents had been fixed and the rooms refreshed.", "Date": "August 4, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "4", "Service": "5"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cGreat hotel close to the port\u201d", "Author": "nanruth", "ReviewID": "UR116084324", "Content": "We chose this hotel due to its proximity to the ports for our cruise. It is clean, the rooms are large and the continental breakfast is wonderful. It has everything one could need before or after their cruise. It's walking distance from the Space Needle. Overall a great experience!", "Date": "July 31, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "california", "Title": "\u201cFriendly staff\u201d", "Author": "KCJ44", "ReviewID": "UR115866330", "Content": "We stayed at this hotel July 19th through July 24th. Everyone from the front desk to maid service were very polite and helpful. It did get noisy at times due to a Firehouse being close by, but other then this it was within walking distance(if you like to walk) to Seattle Center, Pikes Street Market and Downtown.", "Date": "July 27, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "3", "Overall": "3.0", "Value": "3", "Service": "4"}, "AuthorLocation": "Comox, Canada", "Title": "\u201cWould Stay Here Again\u201d", "Author": "Comoxbox", "ReviewID": "UR115662960", "Content": "Stayed for one night to attend the ManU/Sounders game. Hotel was booked solid and the front staff was rather over worked. It probably would have been better if there were 2 staff in place rather than just one at the front desk. However, under the circumstances she did her best and remained friendly - even with all of the phone calls! The room was very clean. It was a 2 double bed room - but compared to the other two hotels that we stayed in during this trip the double beds seemd very small. We liked the effort to be environmentally conscious. Think that having the toiletry dispensers is a great idea. It was nice to have the fridge and micro. Room size I would say was on the smaller size - as there was no table (but there was a desk). Interesting toilet. There were only 2 sets of towels, so we had to ask at the front desk for 2 more bath towels, but they saw to it right away and I would say it was less than 15 minutes before they arrived at the room. A/C in the room worked well and was quiet enough to be kept on through the night. One of the things I hate the most is having to pay for parking. It is 10.00 here, plus tax. While I understand that lots of hotels are doing this now, it is a little annoying - especially when there are available parking spots. The breakfast was fair. Some interesting eggs - looked liked pancakes and you had to warm them up in the micro. Only one micro though and there was a wait for it. There is enough variety in the food though to meet everyone's needs. We would certainly consider staying here again.", "Date": "July 22, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "4.0", "Value": "4", "Service": "4"}, "AuthorLocation": "Spokane, WA", "Title": "\u201cJust fine, within walking distance of downtown\u201d", "Author": "sbdex", "ReviewID": "UR115056152", "Content": "Hotel was clean, and the beds were the front desk staff was was generally, especially Caesar. The hot tub was open at all times, which my kids appreciated, as we were often out late. The rooms were pretty hot, but the cooling system worked all right, if noisily.", "Date": "July 5, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "4.0", "Value": "4", "Service": "4"}, "AuthorLocation": "Milwaukee, WI", "Title": "\u201cGreat location near downtown Seattle overlooking a nice park\u201d", "Author": "tazmaniandvl", "ReviewID": "UR114587924", "Content": "We stayed at the hotel two separate times on our trip to Washington last week. The location to all of the popular attractions is perfect. The one thing you'll learn about Seattle is that you'll get used to walking! While you can easily get around town in a rental car, it's much easier to just use your legs! In regards to the hotel, it was very clean and includes your typical amenities, including shampoo, body wash, lotion and conditioner. This hotel uses a \"pump\" system to dispense the various items in the shower as well as at the sink, preventing a TON of waste with the little bottles! There is also a safe, refrigerator and microwave in the two different rooms that we stayed in (two double beds as well as a single double bed room). The front desk staff was helpful, even though there was a little mixup when we checked in. There had been a large group that had checked in earlier in the day that wanted to move their rooms around for whatever reason. The person that had been working during that period accidentally gave away our room (two double beds) and we ended up staying in a single bed room for the night. The staff person quickly offered a lower price on the smaller room and indicated we could switch to our correct room the following night. No harm, no foul on that! One thing to watch out here is the breakfast room, especially on the weekend. We went into the room around 9am and it was a NUT HOUSE. They do not have enough seating for the size hotel that it is, so plan on getting your food and taking it back to your room. The other guests I found to be very rude in the breakfast room, acting as if it was their last meal. But, I guess that can sometimes be expected when there are free items in the room! The pool/whirlpool/sauna are all open 24 hours, which was nice, since most hotels close their pools/spa area down around 10-11pm. Parking is $10/night, but free parking is VERY rare anywhere in the greater Seattle area. However, if you use Foursquare, you can check-in to the hotel location and unlock a free parking special! (At least as of when I was there last week...) All in all, I would say that I would have no problem staying here again, especially with the location. You are just close enough to everything, yet far enough away to be away from the majority of the city noise.", "Date": "June 20, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "4.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cStay in the hostel part to save money and get the same thing\u201d", "Author": "Personal_Legend1", "ReviewID": "UR113743423", "Content": "If you book this as a hostel you'll be staying in the hotel rooms but for a cheaper price. The Loyal Inn has their own website to book on. This hotel is in a prime location! It's about a 10 minute walk to the downtown part (with the market) and you can see the Space Needle outside your window. It's best not to walk alone at night as it's pretty quiet and more on the outskirts but we never had a problem. Very clean, good breakfast, and super friendly!", "Date": "June 15, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "4.0", "Value": "4", "Service": "5"}, "AuthorLocation": "Illinois", "Title": "\u201cVery good location\u201d", "Author": "CruiserIllinois", "ReviewID": "UR111196884", "Content": "We arrived at this hotel around ten at night. They gave us a upgrade to the balcony room overlooking the street. Unfortunately I never went out on the balcony. The view isn't pretty but it sure is close to the waterfront. We had a king bed. People at customer service was very friendly. The next morning they said we could leave our suitcases there while we did the tourist things. Our train left in late afternoon. We walked everywhere from this hotel. Everything was clean, the tv was a flat screen with lots of channels and a nice bathroom. The bed was very comfortable.", "Date": "June 2, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "5.0", "Value": "4", "Service": "5"}, "AuthorLocation": "Union, New Jersey", "Title": "\u201cGood location, nice free breakfast.\u201d", "Author": "OMA22BOYS", "ReviewID": "UR111022394", "Content": "We had a large room with a king bed. Room was clean and nicely decorated. Breakfast was listed as Continental, but cereal, make your own waffles, fruit, muffins, Danish, various breads and eggs were available. You couldn't ask for more. Would go back again. Staff very helpful and friendly. When we arrived, you could smell cookies baking which were later placed on the counter for guests.", "Date": "June 1, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "New York City, New York", "Title": "\u201cSurprisingly good for the price\u201d", "Author": "zoradivine", "ReviewID": "UR104912598", "Content": "I picked this hotel for two reasons: proximity to my conference at the Washington State convention center, and the fact that it has a sauna. It's rare to get a sauna in the US, so if I can find one, I go for it. The sauna - and hot tub - did not disappoint. They were clean and fully operational. Towels were on hand and the space was relaxed and quiet. Three of us were enjoying it that evening. I called ahead to make sure that the sauna was working and the answer surprised me.. that they indeed do have issues with it but that it seemed to be fine these days. So call ahead if this matters to you. The location of the hotel is excellent for proximity to downtown attractions as well as I-5 access. It's on a busy street, but I did not notice the traffic as I selected the quiet (alley) side. This hotel is very close to the start of the Seattle ride free zone, so free bus transport is readily available from this location, a money-saving perk. The Space Needle and Seattle Center are walkable. In fact, I had a nice view of the Space Needle from my room. The room was clean and attractively decorated. The beds were fine. The shower was fantastic. Water pressure the Sheratons and Hyatts I've stayed at recently cannot compare with. These are important features in a hotel room and they are all excellent for the price. Here's my little rant: One thing I notice in this hotel as well as most others nowadays is the abominable product that passes for in room coffee. Micro coffee maker with hyper plastic wrapped coffee inserts, and chemical \"cream\" and \"sugar\"... 90% plastic unwrapping, 10% coffee? I'd have to be an automaton to call this food. I am not buying the \"eco friendly\" room marketing on that note alone. Tea drinkers? Bring your own, and expect the coffee aftertaste from passing it through the same filter. In short, in room coffee has become a degenerate experience. To pass the eco friendly test, this whole concept has to be improved. Especially in Seattle where excellent coffee, high grade tea brands and eco-friendliness are a way of life. Luckily, this hotel includes breakfast and it is filling, with waffles, toast, cereal fruit, and yes, decent coffee and tea selection. The hours on breakfast service are generous. Though check-in was a bit chaotic, the staff is attentive and accommodating On the whole I'd say it was a real hotel for real people. Nothing pretentious, just reliable, safe and good value.", "Date": "April 21, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Lexington, Kentucky", "Title": "\u201cGood value, Great location.\u201d", "Author": "Gatoric", "ReviewID": "UR104545076", "Content": "Enjoyed a 4 night stay here in early April. The location is perfectly situated between the Space Needle complex and downtown. For a moderate walk, it is much easier to walk downtown rather than trying to find a place to park. There are also many restaurants within walking distance including a few good ones we tried: Serious Pie (pizza) and Blue Moon Burgers. There is a Walgreen's just a couple blocks away. The property itself appeared to be a little tired, showing its age, however the rooms themselves were clean and tidy. Service at the front desk was always professionally cheerful and informative. The breakfast was pretty standard fare. Exercise room was quite limited, without a treadmill. No pool, but a large hot tub. Wireless internet was exceedingly slow. Reported to the front desk who responded that nothing could be done. All in all a good value and a great location.", "Date": "April 18, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Vancouver, Washington", "Title": "\u201cWill highly recommend this hotel to friends\u201d", "Author": "LHollander58", "ReviewID": "UR103781197", "Content": "The plan for our trip was to visit the EMP/SFM museum and the Japanese Garden and this location was perfect for both. I'm pretty sure this hotel is a refurbished motel as the outside is a little shabby, but the interior and rooms are all nicely furnished. The EMP and Space needle are about a 10 minute walk away, and there are food spots (Thai, pizza, etc.) about a 8 minute walk away. The city bus (#8) that will take you within walking (10 minutes) of the Japanese Garden is 2 blocks away. There is also a Whole Foods Market 3 blocks to the East of the hotel. On Friday and Saturday, the hotel hosts a free movie night in the breakfast room with free cookies and popcorn. There is a 8 person hot tub, 3 cardio machines (step, elliptical, and bike) and a dry sauna all located next to or in the workout room. The continental breakfast was quite extensive including: 4 kinds of dry cereal, make your own waffles, ingredients for \"Egg McMuffins\", bagels, toast, mini muffins, instant oatmeal, cottage cheese, yogurt, fruit (apples), coffee, juice, and tea. The rooms were very nice, but had some scuff marks on the walls. The comforters were too thin to keep me warm. (There was no extra blanket available stashed in the room.) The staff were all very nice and answered all questions we had. This hotel is surrounded by swankier hotels, but I would recommend this one every time. Great service, great location for us, and huge breakfast!", "Date": "April 12, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Saint Louis, Missouri", "Title": "\u201cReally nice place, super nice staff, pretty close to sights.\u201d", "Author": "ObiDog8", "ReviewID": "UR101169753", "Content": "I went out to Seattle for a wedding, but couldn't afford the waterfront hotel where the wedding took place. The Loyal Inn was very clean, the breakfast was good, and all three of the staff members I interacted with were very friendly and helpful. It was a bit of a walk to the Seattle ports and sights, but not far from downtown, and overall a good value. The neighborhood might be a little sketchy late at night, but overall seemed pretty safe.", "Date": "March 22, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Vancouver, Canada", "Title": "\u201cbest service ever!!!!!!\u201d", "Author": "Chanelgirl604", "ReviewID": "UR99202589", "Content": "We arrived at this hotel by fluke... originally we booked the holiday inn across the street through expedia, requested a non smoking room, but by the time we got there, only smoking rooms were left. We complained to the front desk and they offered to pay for a similar hotel in the area that had non smoking rooms available. So we moved to this best western across the street. This hotel is like any best western... all the same perks you would expect... what I didnt expect is the amazing service!!!! The front desk manager, Kevin, was genuinely helpful and friendly. He promptly arranged for our reservation, parking, and then helped us out with finding a good place to eat as well as arranged for a town car. Mo, who was our driver was very friendly as well. Due to the great restaurant Kevin recommended and how well he handled everything we ended up having a great night!!!! We never expected such 5 star service from this 2 star hotel!!! Will definately return again.", "Date": "March 7, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Nelson, B.C.", "Title": "\u201cExcellent Location\u201d", "Author": "LochIsland", "ReviewID": "UR99192356", "Content": "The room could use new wallpaper however everything was clean and worked well. The T.V. was new and the beds were very comfortable. Someone stated that the street was noisy however I had a great sleep and the hum from the heater covered any noise from the street. The location is fantastic as I could easily walked to everthing downtown. It also felt very safe. All in all it was a very good deal for the money. The only thing I did not like was the extra charge for parking (yes, most of the hotels downtown charge for parking) which I think should be included with the room. Having said that, yes I will definitely stay here again.", "Date": "March 6, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Vina del Mar, Chile", "Title": "\u201cYou get what you pay for\u201d", "Author": "CharlotteB87", "ReviewID": "UR95135302", "Content": "Being a non expensive hotel to stay in you actually do get what you pay for, a comfortable room, a very good and varied breakfast, and a great location. Just some blocks away from the Space Needle and luckily we got a room that had a great view of it and it looked wonderful at night.", "Date": "February 1, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "1.0", "Service": "3"}, "AuthorLocation": "Yakima, Washington", "Title": "\u201cDirty room, horrible beds\u201d", "Author": "busymomof4_48", "ReviewID": "UR94101267", "Content": "We were in Seattle for a sporting event. Our friends chose this hotel and we both regretted it. My husband and my room was dirty. The blow dryer was covered with hair. The beds were horrible. We could hardly sleep. Also, the maid was knocking on our door @ 9 am asking us if we were leaving. Checkout wasn't until 11 am. We will not stay here again.", "Date": "January 23, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Vancouver, Canada", "Title": "\u201cExcellent Service!!\u201d", "Author": "EnglishTraveller_11", "ReviewID": "UR92031301", "Content": "We arrived at the Loyal Inn at 8am on Saturday morning (Check in is at 4pm) It was also New Years Day. We knew we were rediculously early so knew the chances of Checking in early were slim. We were greeted at reception desk by two very helpful receptionist`s Jenny and Kara. They were very cheerful and made us feel welcome as soon as we arrived. We asked if we would be able to park our car in the hotel car park so that we could start our tour of Seattle. They happily gave us a permit and told us they would contact us if we could check in any earlier. We explained how we were staying for the night because we were watching a gig at the Show box at the market; they then proceeded to direct us to the venue and gave us many places to check out to get the best feel of Seattle. After following their advice and visiting all of the places suggested we checked in where we were pleasantly suprised at the size and comfort of the bed! It was huge! The room was very clean and spacious. It had everything you could need. Definately recommended!!", "Date": "January 7, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Sleep Quality": "1", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Salem, Oregon", "Title": "\u201cGreat for bargain hunters but bring your earplugs.\u201d", "Author": "cherylbug", "ReviewID": "UR90358770", "Content": "The front desk attendants are friendly but not personable; they did not so much as offer an appropriate greeting for the celebration noted on our reservation. So, I would not recommend this for a special occasion. It is a good value for the area, however, at about $65 per night plus $10 per day parking; includes extended continental breakfast (waffles, egg & ham McMuffins, and traditional cold items), close to public transportation (about 4 blocks from the free-fare district) & walking distance to popular tourist sites. The downside of the location is the main street, Denny St., that is a 24 hour thoroughfare for police, ambulance, and firetrucks with full sirens. I would recommended softening this with the sound of the AC/heater unit which is also loud, even at the low speed, albeit more soothing than a siren. We made use of the heater because the beds are not completed with a comforter, making this December visit a bit chilly at night. The interior is slightly more appealing and modern than the exterior might suggest. While it looks like a remodel/update was recently done on this facility, corners were cut in the details. The king size room is a good size but four people (2 adult, 2 children) in a double queen/full is a bit cramped.", "Date": "December 21, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "3", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Surrey, Canada", "Title": "\u201cGreat staff\u201d", "Author": "treveck", "ReviewID": "UR88960284", "Content": "We have stayed at this hotel many times and find it good value for money. This time we were visiting a relative who is very sick in the hospital. When the young man at the front desk asked us why we were in Seattle and we told him,he expressed his sympathy and knocked a few dollars off the room as well as the parking for the two days that we were there. We had avery nice room with a very pleasant breakfast. Easy walking to the downtown core. Friendly staff,got us extra blankets right away.", "Date": "December 3, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Canada", "Title": "\u201cWonderful\u201d", "Author": "teshss", "ReviewID": "UR88790389", "Content": "This was far above my expectation. The room was nice, the facilities wonderful, and a yummy breakfast. Most of all the staff was friendly, helpful, and most obliging. Having stayed at other Seattle Hotels this one is now my Number 1 choice...excellent value. The location is good, and as I said, service exceptional.", "Date": "December 1, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Clarkston, Washington", "Title": "\u201cRelaxing Stay\u201d", "Author": "traveler319", "ReviewID": "UR87415144", "Content": "We are glad to find Best Western Loyal Inn while searching for a budget hotel/motel near the downtown area. In its class we rate it excellent. The staff has been very courtious, helpful and friendly. Our room is nice and clean with a comfortable bed. Nice selection at the breakfast bar. This was not our first time and we will be back.", "Date": "November 17, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Prince George, Canada", "Title": "\u201creasonably priced downtown location, great staff\u201d", "Author": "dashingwolf", "ReviewID": "UR86461994", "Content": "2nd time walk in customers. Staff very helpful location great. Walking distance to almost everywhere downtown.", "Date": "November 8, 2010"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "San Jose", "Title": "\u201cMy trip to Seattle, Loyal Inn\u201d", "Author": "laivie", "ReviewID": "UR84638188", "Content": "I just returned from a long weekend in Seattle at the Best Western Loyal Inn, it was fantastic!! The hotel was near the Seattle Center and downtown, it was so convienent! The breakfast they provided at the hotel is always a plus when there is a full day planned. Luckily, we were nearby some places to eat in \"Belltown,\" a neighborhood in Seattle. Really, all around greatness. Great Prices, food and fun!", "Date": "October 24, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "2", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Portland, Oregon", "Title": "\u201cThe Basics\u201d", "Author": "aloha0212", "ReviewID": "UR83943890", "Content": "In its price range (Seattle is expensive), they do a lot right. It\u00e2\u20ac\u2122s a great location that made access to the Space Needle, Pikes Market and other locations easy. It\u00e2\u20ac\u2122s clean and the staff was very pleasant. But it also has its drawbacks. It\u00e2\u20ac\u2122s loud, it\u00e2\u20ac\u2122s an old building and I think the floors are divided by paper. The beds were horrible, and I am someone who can camp sleeping in a bag on the ground. I was in pain in the morning; it was like sleeping on a box spring, not a mattress. So between the people above us who sounded like they were coming thru the floor at 10pm, and the bed I would drop my rating. It\u00e2\u20ac\u2122s a shame really, even if they simply had better beds I wouldn\u00e2\u20ac\u2122t have minded the noise so much and they would have something really great. All in all, when compared to other Seattle establishments it\u00e2\u20ac\u2122s a good deal but don\u00e2\u20ac\u2122t expect much more than the basics.", "Date": "October 18, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Vancouver, Canada", "Title": "\u201cGood deal - great breakfast!\u201d", "Author": "cgnz", "ReviewID": "UR83203300", "Content": "Spent two nights here. Tidy clean room, great service by the front desk, fantastic breakfast (cereal, toast, fruit, yogurt, waffles, muffins, bagels etc) and ample parking. In walking distance of all the best attactions and the metro. Great deal for money. Is an old hotel and has a little bit of the old smoky smell but 100% no smoking now and very tiday and clean with modern decor.", "Date": "October 12, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Washington State", "Title": "\u201cNot So Great\u201d", "Author": "thcpc", "ReviewID": "UR83019796", "Content": "If I would have known there was a fire department within 10 blocks with a straight path past the motel, I would have chosen different. No way anyone can sleep through fire engines 3-4 times a night. Bed was hard as plywood and very thin. Large stain on shower curtain and shower head was archaic-like one I haven't seen if 15 years. Coffee maker was one cup at a time type coffee pot. We were left 1 packet for 1 cup of real coffee and 1 packet for 1 cup of decaf coffee. Well, both my husband and I both wanted real coffee. The blind on our corner window was approx 1/4 inch small on both sides so car lights flashed in our room all night. The hallway outside our room smelled of moth balls. Not sure if it was the hotel or someone staying there. Overall, things were fairly clean though and the breakfast was mediocre.", "Date": "October 11, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "SF Bay Area", "Title": "\u201cGood deal in Downtown Seattle\u201d", "Author": "ScenicLover803", "ReviewID": "UR82368388", "Content": "We are glad to find Best Western Loyal Inn while searching for a budget hotel/motel near the downtown area. Our room is nice and clean, but it is a little bit small. Nice selection at the breakfast bar with make-it-yourself waffle.", "Date": "October 6, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Tacoma", "Title": "\u201cAwsome experience, great staff, great rates, great hotel! I would recomend to all\u201d", "Author": "rhern23", "ReviewID": "UR79932895", "Content": "My wife and I needed a hotel for us and all of our friends and family coming to Seattle for our wedding night!! All we wanted was a big room, with enough space for my wife and her girls to get ready, and a good rate for us and all our friends and family . So I called many hotels in Seattle and I felt I was getting nowhere.. That was untill I talked to James Mann at the Best Western in downtown Seattle.. James was so nice and helpful that we decided to book with him at the Best Western Loyal Inn in Seattle. He even took the time to personaly show us our room before we booked it to ensure us that it would was going to be big enough. We checked in the day before the wedding and the staff member working the front desk, Kevin, was extremely helpfull as well.. We couldn't have been more happy with our accomidations, even my grandma told me the morning after the wedding on Sunday that she loved her kind size bed! Two days after the wedding when we finaly got a chance to open our wedding gifts there was even a card in our stack saying congrats from the staff of the Best Western! Nice touch guys.. Good work..", "Date": "September 17, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Prague", "Title": "\u201cVery poor considering it is Best Western\u201d", "Author": "Ondrej_Pavla", "ReviewID": "UR78969076", "Content": "We stayed in this hotel for 7 nights. The room itself was not bad, it was clean and roomy. But the hotel as a whole was very used and suffered from several bad issues. Our room was on the 4th floor so we were not disturbed by neighbors above but our friends stayed on the 2nd floor and they could hear every move from above. The rooms were clean but the public areas (dining room, elevator) were a lot worse. The worst thing, however, was the breakfast. Seriously, you had to fight for tables, food, everything. We did not understand why a hotel of approx. 80 rooms has only 12 tables accommodating 2-4 persons at a time. Overall, this is the worst Best Western we stayed in and we would not stay there again when in Seattle.", "Date": "September 9, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Glasgow", "Title": "\u201cGreat location and facilities\u201d", "Author": "Baldyscone", "ReviewID": "UR78597591", "Content": "I stayed at this hotel whilst in Seattle to visit local attractions Hendrix exhibition and memorial. Fitness spa facilitiies were provided free and i enjoyed a relaxing sauna after a long days travelling from B.C. Location was handy for most things,I could watch space needle lift at night from my window and the hotel was within easy walking distance to Pike place. The shower is very good but beware it will take your head off if youre not careful, really powerful in comparison to most places, i loved it though, so refreshing! Staff were very friendly and helpful when in need of towels to go to sauna/ spa.", "Date": "September 7, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Victoria, Canada", "Title": "\u201cGood Experience.\u201d", "Author": "RedRose55", "ReviewID": "UR77699969", "Content": "We thought we got good value for our money. The room was older but clean, quiet & the air conditioner worked well. The staff was friendly & helpful and the breakfast that is included was great. We were able to walk to the Space Needle, Pikes Place Market and Pioneer Square. This hotel is located a couple of blocks out of the \"Free Bus Zone\" so if a person wasn't able to walk distances they could easily walk to a free bus. The monorail also goes from the Space Needle to the Westlake Center if you want to experience that.", "Date": "August 31, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Kettering, United Kingdom", "Title": "\u201cPretty good hotel\u201d", "Author": "Ellis40", "ReviewID": "UR76438584", "Content": "Overall I found the Loyal Inn a good hotel. It was an easy walk to the City Centre and it felt safe. Its only a very short walk away from the space needle. The rooms are clean and spacious and I found the reseption very helpful. The breakfast is good and I didn't have any problems finding a space. For me the only couple of downsides were noisy showers that you could hear from an adjoining room and the lack of restaurants close to the hotel (saying that I said earlier that it ddn't take long to walk to the centre!)", "Date": "August 23, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Minneapolis, Minnesota", "Title": "\u201cGreat location, pleasant stay but don't forget anything in your room!\u201d", "Author": "ogdenn", "ReviewID": "UR75920209", "Content": "Overall this facility is clean, the staff is friendly and the location is great. We used this location as \"base-camp\" for an eight day visit. Unfortunately, when we checked out,I forgot the power cord to my net-book in our room. When I called, I was told by the staff that the cord was retrieved and would be FedExed to me overnight if I supplied my credit card. One month later, after supplying my credit card info along with the \"secret code\", the cord has not arrived. I've made numerous calls asking for the tracking number and am always told an excuse as to why the number is not available. The owner of this property does not take this breech of trust seriously. I must now watch my credit for fraudulent charges.", "Date": "August 19, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "2.0", "Value": "1", "Sleep Quality": "2", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cPoor location and service\u201d", "Author": "busytraveller2010", "ReviewID": "UR75332992", "Content": "The hotel is located outside Seattle downtown in an area with several other low budget hotel. Next to the hotel there is a 24 hours dinner and people in the parking lot at midnight that some may not feel comfortable. I reserved two double beds. The room is small but adequately furnished. Luckily, the room was facing a quieter street (8th ave), it was not as noisy as the ones facing Denny Way. The internet was free, parking cost additionally $8, which I was not told when I checked in. The hotel provides coninental breakfast, which is OK. At the time we stayed, the hotel was full, the breakfast room only had few tables, there was overflowing of people. Both check in and check out took a lot of time. There was only one receptionist at the counter. When I checked out, the young lady was busy taking phone calls for new reservations and kept me waiting for about 10 minutes. When finally she hanged up the phone and printed out our room bill, there was a long distance call made at 5am in the morning which we never made. I explained to her that we were all sleeping at that time, this call could not be made by us. Also we all have cell phones, we don't make call on hotel phones. She would not listen to me. Finally she asked her manager, this took another 5 to 10 minutes. To the manager's credit, he took off the phone charge from our bill. Overall, for the price we paid, the room was OK but small compared to other hotels we stayed in Seattle. The service is the worst I have seen among similar hotels.", "Date": "August 15, 2010"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Imperial Beach", "Title": "\u201cVery Accomodating\u201d", "Author": "my3sonsImperialBeach", "ReviewID": "UR71160507", "Content": "We book our rooms in advance and had to make several changes before arriving. The staff was very flexible and met all the needs we requested. When we arrived it wasn't quite check in time but the hotel accomodated us and got two of our three rooms ready for us so that we could drop our luggage off and go site see free handed. They also kept our luggage at checkout the next day so we could go do more site seeing.The rates were very reasonable. Our overnight stay was more than satisfactory. More blankets in the rooms would be the only thing that I would recommend. Thank you.", "Date": "July 16, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Kailua, Hawaii", "Title": "\u201cGreat location with few luxuries. Adequate if you plan to explore the town.\u201d", "Author": "Lungdude_10", "ReviewID": "UR70421881", "Content": "For the price, this is a bare bones establishment. However, compared to other higher rated hotels, it probably is still a good deal. We got the only suite in the hotel. The place is not meant for hanging around the hotel; better for having a place with adequate facilities (free wi-fi, hot tub, fitness facility, A/C, flat-screen TVs, community-style continental breakfast) after you spend the day exploring. Rooms are spartan, and traffic is a little noisy in the daytime. We had no body soap or face towels in the room on check-in, so we had to call for them. Internet was a little sketchy, so was the cable reception. No DVD players, but you can hook your own up to the TV. The location is definitely the strong point here...walking distance to all the attractions. Rental car is handy, but be prepared for city rates for parking, especially by the piers and Pike Place (you have to pay $10/day to park at the hotel as well). There is a Whole Foods, Walgreens, Starbucks, a small park for kids and a variety of restaurants nearby. If you are a fitness freak, read on...Fitness facility is barely adequate - an elliptical, stationary bike and stair-stepper...that's it. No weights or resistance training. There is a 24-hour fitness facility nearby, but the hotel did not have a discount or deal package with it. Running is a good bet since you are not far from the water, but if the water is RAIN, be prepared! Overall, I recommend the place if you just need a place for your family to \"hang their hat\" after a day of adventure.", "Date": "July 10, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "California", "Title": "\u201cVery Accommodating!\u201d", "Author": "Sleepyhollow420", "ReviewID": "UR68478824", "Content": "Not too fancy, but definitely great value for your money. The continental breakfast was very good! They provided eggs, cheese and ham to make hot sandwiches and a waffle maker! There is one big jacuzzi! Very clean! The gym had 3 pieces of cardio equipment. We did experience ONE problem, however, the hotel was able to remedy it! When I called to make the reservation and asked about transportation from the airport, the man on the phone said they use a town car service and the trip for 4 adults would cost $40 total ($10 per person). We arrived at the airport at midnight and the driver was a little late, which was no big deal. Then, the driver proceeded to let us load all of our luggage, not helping himself. Then on the way to the hotel, he started falling asleep at the wheel! My husband had to make conversation to keep him awake! He was swerving everywhere! When we arrived at the hotel, he charged us $65 after letting us unload all our own bags! We were PISSED! We told the hotel manager, and he arranged for us to get a complimentary ride back to the airport. The hotel staff was very understanding about that. So, maybe arrange your own transportation!", "Date": "June 23, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "2", "Rooms": "2", "Location": "2"}, "AuthorLocation": "North by Northwest", "Title": "\u201cMaybe it was just bad luck, but...\u201d", "Author": "RustyGull", "ReviewID": "UR65298374", "Content": "Off the top, I would like to say that the staff here was friendly and helpful. The breakfast was good. The rooms were clean. BUT - there were numerous fiascos which caused my long-weekend vacation stay here to be less than enjoyable. 1) The mother-of-all-parties was held in the suite directly above me (they were even advertising for it by plastering notes in other parts of the hotel). It was incredibly loud and annoying - and I barely got any sleep that first night. 2) The jacuzzi (which was a major draw for me), was broken all weekend long. Come on Best Western. One of the reasons I choose you as a chain is that I trust your brand - but when something like this happens, I feel I would be better served somewhere else... anywhere else. It's a weekend and the jacuzzi/hot tub is \"out of order\"? 3) They were laying down carpet on the weekend also, so as soon as the fun-loving partiers checked out, the noise was ramped up even further. It's home renovation time, and I got to hear ALL of it. 4) More \"bad luck\", but the television was not working properly on the first day, but this eventually sorted itself out. 5) A quibble, but a quibble nonetheless. To the front desk person who told me Washington Ferries is \"only a 15 minute walk\" from the hotel. No, it's not, and I found out the hard way. It's more like 30 minutes - and if not for a taxi I flagged down on the waterfront, I would have missed my ferry sailing. I appreciate the work that management is putting into this hotel with the renovations, etc. And like I said earlier, thanks to the hard-working staff. But given my experiences (not to mention the mediocre location) I will probably not be back.", "Date": "May 25, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Stanwood, WA", "Title": "\u201cExcellent value\u201d", "Author": "kayakcove", "ReviewID": "UR60828807", "Content": "I have stayed in this hotel several times and think this it is perhaps the best value for what you get near downtown Seattle and the Seattle Center. Rooms are well-appointed and the ones I have stayed in have a frig and microwave. With the free breakfast and free wifi it is hard to beat for the budget traveler. The small lobby is nice and staff are helpful. You can go to a hotel a mile away and pay 2 to 3 times as much for the room and then add on the cost of wifi and breakfast, not to mention expensive parking. Best Western does add on a small charge for parking.", "Date": "April 9, 2010"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Omak, Washington", "Title": "\u201cWalking distance\u201d", "Author": "miskitty19", "ReviewID": "UR57993563", "Content": "this hotel seems nice and clean the deck clerks were very helpful, within walking distance to almost everything. Space needle is about a 15-30 min leisure walk, the piers are about 30-35 min walk.. Very good location, parking will be extra for your stay but because of walking distance its worth it... Breakfast was also good..", "Date": "March 7, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "3", "Rooms": "5", "Location": "5"}, "AuthorLocation": "bcchik", "Title": "\u201cSurprisingly great value!\u201d", "Author": "bcchik", "ReviewID": "UR55434621", "Content": "After staying at a different hotel in the same price range on my last trip, I didn't expect much. I was pleasantly surprised by the Best Western. It was clean and had friendly staff. Even more of a treat, though, was the continental breakfast that offered make-your-own waffles and many healthier choices (like sugar-free syrup and cottage cheese). The hot tub was a nice addition. The drawbacks? The mattress was quite firm, which could be good for some people. The basic decor isn't romantic, but at least it was clean and quiet.", "Date": "February 8, 2010"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Cambridge, New Zealand", "Title": "\u201cABSOLUTELY DISGUSTING!\u201d", "Author": "CobyD", "ReviewID": "UR55428194", "Content": "it was sooooo revolting, freezing cold, smelt like cigarettes and mouldy, do not stay in this hotel u will be disappointed!", "Date": "February 7, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "South San Francisco, California", "Title": "\u201cNice Budget Hotel\u201d", "Author": "steffknee", "ReviewID": "UR50867721", "Content": "I stayed here with a friend for the 49ers vs Seahawks game, The location is great about 5 blocks from Seattle Center, Space Needle and Monorail to Downtown..I got a great rate on priceline so I couldnt pass it up. The rooms were clean and nice, The staff were friendly even though just a heads up they charge a 25.00 incidental fee that is not revealed at check in time but Im told is refundable. The Continental breakfast was awesome. My only problem was with the lack of quality bed linens which especially during the winter was surprising, you will either have to keep your heater on all night or ask for extra blankets because the ones on the bed are paper thin. I probably would not stay here again only because I prefer to be closer downtown next time so I can get an airport shuttle and not have to pay 45.00 for a cab to the airport.", "Date": "December 8, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Saint Paul, MN", "Title": "\u201cGreat place to stay\u201d", "Author": "5garden", "ReviewID": "UR48653986", "Content": "Close to the Space Needle and not far from downtown. Everyone working at Loyal Inn were friendly and helpful. The hot tub and excercise equipment were always available and we never needed to wait. There is a very generous breakfast set up in the breakfast room for self serve. The room was clean and the temperature was controllable. The room had a microwave and frig. There are also 2 computers set up in a small room with a printer. Quiet but close to the center city with a 24 hour restaurant across the street.", "Date": "November 6, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Location": "4", "Rooms": "3"}, "AuthorLocation": "London, United Kingdom", "Title": "\u201cA nice budget hotel in a good location to see the attractions of Seattle.\u201d", "Author": "beve-snailey", "ReviewID": "UR48370730", "Content": "A nice budget hotel in a good location to see the attractions of Seattle. Really liked this hotel, staff were really good and helpful, location was good short walk to Space Needle and also to the free bus zone to get around downtown. Hot tub in the hotel was good! Room was fine, nothing spectacular but comfy bed, large fridge and a microwave - couldn't ask for more for the price. I though the breakfast was great too, the make your own McDonalds style McMuffin part especially!", "Date": "November 2, 2009"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "victoria, canada", "Title": "\u201cA LOT OF BED MITES IN THE BED\u201d", "Author": "canadarush", "ReviewID": "UR47891039", "Content": "I chose the hotel because was closed to downtown, had a breakfast and because was a Best Western. I stayed three nigths, somthing did not let me sleep well, and then the following day I killed I huge bug in the pillow, I asked for change of bedding, but it didn't work, found more bed mites....THe hotel should do something to clean up those matresses.", "Date": "October 27, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "BC", "Title": "\u201cVery good trip\u201d", "Author": "daves_pooky", "ReviewID": "UR46064670", "Content": "I would like to start by saying I was extremely upset when I was leaving because they told me that the continental breakfast ended at 10am, unfortunately I was misinformed, and it was at 9am so we missed it. I emailed the hotel when I got home and the manager emailed me and then called me. He was very apologetic and he basically payed for the breakfast I had to pay for at Dennys. - Having said all that, this was a great place to stay. The free breakfast, which we enjoyed on the first day we stayed there, consisted of Bagels with choices of cream cheese or butter, cereals, oatmeal, waffles that you make yourself - very yummy. Jams, peanut butter, and hot chocolate, coffee and teas. There's more, but I can't remember. A lot of selection, and very good! Our room was very clean, and large enough for the 3 of us. We did not want our room cleaned, and the staff respected our privacy and left us alone. The beds were comfortable and the front staff sent someone running to our room when we requested more blankets. They have a 24 hour fitness room, and a hot tub, which was great for the kids. Our reason for being there was just to explore Seattle. This hotel is only a few blocks from downtown Seattle. It is a pleasant walk, and we never felt unsafe anywhere we went. Overall, this hotel was a pleasant hotel, I will definately stay here again and again!", "Date": "October 7, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Location": "5", "Rooms": "2"}, "AuthorLocation": "Netherlands", "Title": "\u201cExpensive\u201d", "Author": "sherrijan", "ReviewID": "UR43311073", "Content": "We stayed for 2 nights at the Loyal Inn in Seattle. The hotel is centrally located near the Space Needle. There is an expensive Japanese restaurant across the street from the hotel and a Subway about 3 blocks away. We felt the hotel needs to be updated and painted. Our room was on the 3rd floor right next to the ice machine but it was quiet. We paid $127.46 the first night which was a weekend and $106. 21 the second night. The breakfast was very good- fruit, muffins,cereals and waffels. We didn't actually swim in the pool just walked around the area it looked clean but small. You have to pay to park your car and there are not many parking spots. Over all we felt the hotel was rather expensive for what you get.", "Date": "September 21, 2009"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "2", "Rooms": "1"}, "AuthorLocation": "PDX", "Title": "\u201cWorst Western is more like it\u201d", "Author": "ukkylie", "ReviewID": "UR40232552", "Content": "We booked 1 night at this hotel as part of our bi-annual family vacation. Upon arriving at the hotel all seemed to be well until we reached our room. With 3 people in our party we were sure to book queen sized beds in all rooms. Our room had 2 double beds. When I called the front desk and were told we could have a discount on our room rate as well as a fold away bed. This was appreciated. However they had to be reminded twice more to bring up the fold away. The fold away took up all of the small room and when you slept on it you literally felt 'folded away' - top and bottom as well as from each side. The bed was impossible to move on and thoroughly uncomfortable - I slept about 2 hours that night. There are little or no restaurants in the area, so if you are tired and want to grab a quick bite somewhere close, this is not the hotel for you. The staff were polite, if not very prompt or attentive. I don't think I would stay there again.", "Date": "September 8, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "1.0", "Value": "1", "Location": "4", "Rooms": "1"}, "AuthorLocation": "San Francisco CA", "Title": "\u201cThe hardest beds in the world.\u201d", "Author": "Ringhead", "ReviewID": "UR37852887", "Content": "I cannot believe this hotel qualifies as a Best Western. I could live with the faded beauty aspect, but the beds were as hard as the floor -- unsleepable. Several guests in the morning said they were sore all over. I was sore and did not sleep a wink. A really substandard hotel, which cannot improve until it gets new beds.", "Date": "August 16, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "1.0", "Value": "1", "Location": "2", "Rooms": "2"}, "AuthorLocation": "SURREY, BC", "Title": "\u201cDisappointing\u201d", "Author": "QUEENFAIR", "ReviewID": "UR35714890", "Content": "I booked 2 nights with this hotel. On the eve of my departure, I called the front desk around 10.30pm so I can pay my bills since I have an early morning flight to catch and also since im travelling with little children so I wouldnt miss my flight. I spoke to one Veronica who told me its not allowed. I have to checkout in the morning, I therefore explained that my flight is 6am and I have to drive almost 30mins. to Seatac and also get my kids ready in the morning and its very hectic. After challenging and let her know that all bestwestern and other hotels allowed guest to pay their bills on the eveof the departure, she agreed but rude with attitude. I felt very disrespected and ask my son to take the money to the front desk. My son phoned me immediately from the front desk and complained that Veronica is rude and yelling at him. I ask to speak to her and she refused and was on the phone for 10mins and she wouldnt talk to me and left my son standing there and went home and another employee took over who told me I can report to a Manager who will come 7am but then I will not be around. I cant believe that a hotel will hire such an employee to take care of guest. It is disappointing and will not recommend this hotel to anyone.", "Date": "July 25, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "3", "Rooms": "4"}, "AuthorLocation": "Atlanta, Georgia", "Title": "\u201cgood experience with clean room.\u201d", "Author": "dwilson1022", "ReviewID": "UR33513978", "Content": "IIt appears that there has been some remodeling since some of the comments here but it was a very nice small hotel to stay a night before you get on a cruise.", "Date": "June 29, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "2", "Location": "3", "Rooms": "2"}, "AuthorLocation": "Saskatoon, SK", "Title": "\u201cOk but probably wouldn't go back.\u201d", "Author": "daisygirl31", "ReviewID": "UR33409302", "Content": "I arrived before noon and they let me check in early, which was nice. Of the 3 front desk people I dealt with, one was pleasant and helpful and the other two appeared annoyed that I was bothering them. The window in my room did not lock and when I mentioned this to the front desk, they basically told me not to worry about it because my room was on the 3rd floor. The complimentary breakfast is amazing - waffles, yogurt, cereal, toast, coffee, juice, muffins, danishes, and probably a few more things I didn't notice. I didn't rent a car and was able to walk everywhere I wanted to go, including Safeco Field and Pike Place Market, but it was quite a far walk. The hotel is close to Westlake Center, where you can catch a free bus and ride anywhere in the downtown, if you don't want to walk. It's about a 5-10 minute walk to Seattle Center (Experience Music Project, Space Needle, etc). My room was clean but nothing fancy. Next time I might pick a hotel further away and just take a taxi downtown. For $139/night I could probably find something better.", "Date": "June 28, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Location": "5", "Rooms": "3"}, "AuthorLocation": "Blue Bell, PA", "Title": "\u201cAbout what I expected from a low-budget hotel.\u201d", "Author": "Flutegarden", "ReviewID": "UR30746366", "Content": "We stayed here for 2 nights on the second part of our trip because it was convenient to the Space Needle and because we were checking out at 3AM and did not want to spend a lot of money. For an expensive hotel, it met my expectations. It was clean and the room was a decent size. The hot time is pretty nice as well. Breakfast was ok, but not fabulous as some say. It is your typical continental breakfast with waffles (which I've seen before). It's a carb fest, lacking fruit and yogurt. The coffee was terrible, especially for being in Seattle. I had no requests or complaints, and therefore, cannot vouch for the friendliness of the staff. In sum, I would recommend only if looking for a budget hotel; in that category it is decent.", "Date": "May 25, 2009"}, {"Ratings": {"Cleanliness": "3", "Overall": "2.0", "Location": "3", "Service": "1"}, "AuthorLocation": "Vancouver, WA", "Title": "\u201cMinimal amenities & rude staff\u201d", "Author": "vicVanc0uver", "ReviewID": "UR29107107", "Content": "The young man at the desk was very snotty & made rude comments to guests at the complimentary breakfast when he came in for a cup of coffee. The front desk staff was generally unfriendly & acted like they hated their jobs. They gave our room to a nice young couple the same day we checked in, then front desk staff called my room to tell me I was supposed to be in another room!!!! This poor couple was standing in the hallway with their mouths hanging open & a card key with my room # on it!!!! There were no extra pillows or blankets - I had to ask for a blanket. I will not be staying there again - there are other choices.", "Date": "April 30, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Check in / front desk": "2", "Overall": "2.0", "Value": "2", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Bay City, Oregon", "Title": "\u201cVery Disappointed\u201d", "Author": "beghtel82", "ReviewID": "UR24544803", "Content": "We were very unsatisfied with our recent stay at the Best Western Loyal in Seattle. It started when I called to make the reservation. I was asked to call back in 15 minutes to make a reservation. I called back and talked to the security officer instead of the normal front desk personnel. It took him about 10 minutes to try to make our reservation before he handed the phone to the front desk person then we had to restart the whole process of checking in. When we first entered our room we found a dirty black sock under the desk. At about 7pm we started noticing a weird smell. I went into the hallway and the smell was way worse. We were in room 207 at the end of the hallway and there was a strong smell of marijuana coming from the area of 204. I notified the front desk and he said he would have someone come up and look into it. I waiting in the hallway for over half a hour and no one showed. The smell just got worse all night and gave my wife a bad headache. At 9pm I went down and asked them for a extra blanket. He stated I will send one right up and we waited a hour and it never showed so we went to bed no one ever brought it", "Date": "February 13, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "4", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Marseille", "Title": "\u201cA really good choice !\u201d", "Author": "JeanMars", "ReviewID": "UR23346569", "Content": "When returning from Hawaii, we stopped at Seattle in this hotel. And we didn't regret it! We arrived in the very morning (10AM) and settled in our room immediatly, and we really did appreciate that. The room was big, king size bed and comfortable, bathroom very enjoyable too. Room was also very calm. The lift gives you a view on the different levels thanks to glass transparency which was very nice because we were in Seattle just for the snow storm! Location is very good too (space needle and downtown are at a walkable distance). Breakfast is complementary and very good. SPA, fitness room and sauna are also available for free. A really good choice for the price (~$80).", "Date": "January 7, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Massachusetts", "Title": "\u201cEverything you could hope for\u201d", "Author": "kareemtownes", "ReviewID": "UR23282191", "Content": "My friends and I do a road trip to a different NFL venue every year. This was a great place to stay in Seattle. We like to hit up a few tourist spots in addition to the stadium itself and this hotel proved the perfect location to accomplish that. It's within easy walking distance of The Space Needle, Pike Place Market, and basically anywhere downtown. If you have no problem walking, you can even walk to the stadiums with little issue (45 minutes, maybe?), which we did. As for the hotel itself, it's been recently remodeled so it's very clean and modern. The bedding was the most comfortable I've experienced in recent memory, and the breakfast is very legit (it's beyond a continental breakfast but not quite a \"real\" breakfast). The price was a ridiculous bargain ($75/night) but this place was so perfect for what we were looking for, I would've been happy if I'd paid $125. The staff was very friendly, great location, outstanding pricing. It's the dream scenario for a budget traveler looking for the ideal location, but it has enough frills that even a more high maintenance individual would be more than happy.", "Date": "January 5, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Check in / front desk": "3", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Killeen, Texas", "Title": "\u201cSTAY AWAY!!!! Not worth it... dirty, run down, smelly, and bad location.\u201d", "Author": "seychgo", "ReviewID": "UR21323174", "Content": "Wanted to stay in the downtown area; am a member of the Best Western Gold Club, and decided to add some points to my balance and stay here. We are not super picky - we just need a bed after all, since we will be out and about most of the day anyway. It was difficult to find rest and comfort at this location. Besides the horrible noise pollution going on outside, the guests in the hotel do not care about being quiet at 2am either - and the staff could care less. The room was dingy, if not out right dirty, smelled like mildew, and had stains on the carpet. Tiny bathroom, not big enough to turn around in. Bad TV reception just to add insult to injury. Walls and lines felt damp (humid area, but why would that matter indoors?) Location is much to be desired, homeless people sleeping next to the hotel, and I think I actually witness a drug deal going on outside my window.... pay a few extra $$ and stay somewhere safer, cleaner and more comfortable!", "Date": "October 28, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "2", "Overall": "3.0", "Value": "3", "Rooms": "4", "Location": "3"}, "AuthorLocation": "San Diego", "Title": "\u201cWorth the cost\u201d", "Author": "fudgemaker", "ReviewID": "UR21282918", "Content": "The room that I was given had not been made up after the previous guests. The front desk promptly gave me another room, which appeared to be an upgrade. Except for the room\u00e2\u20ac\u2122s carpeting, the facility was clean and well-maintained throughout. The staff was friendly and helpful; the continental breakfast had ample selections and amounts. The room\u00e2\u20ac\u2122s thin floor covering appeared not to have been vacuumed. The thermostat on the noisy heating/air conditioning unit didn\u00e2\u20ac\u2122t work, and the heat had to be turned on & off manually, throughout the night. The hotel is located in the downtown area, and there was some street noise. OK for business travelers and seniors. About 2 miles from AMTRAK.", "Date": "October 27, 2008"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Business service (e.g., internet access)": "4", "Check in / front desk": "2", "Overall": "2.0", "Value": "2", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Vancouver", "Title": "\u201cGot what we paid for but great breakfast\u201d", "Author": "Savvytourist2", "ReviewID": "UR20206926", "Content": "Enjoy your breakfast and the thought that you are saving money -- but that is about it. We stayed just overnight and this is the duration that I recommend to everyone. First, if you are from outside U.S., make sure you print out the sheet (ie. travelocity or expedia page) showing that you get free parking. We had a dispute with the front desk who said they do not give free parking but if we could prove it, they would be \"more than happy\" to accommodate. We had to use their internet (free luckily) to print out the page and show to them. Second, bedding linens were worn out and must have been from the 70s but were clean. Checked for roaches, etc but none so I guess they earned their 2 stars. Carpet is threadbare. You get a fuzzy TV with full cable and a reasonable sized fridge (no alcohol) and microwave. We were offput by the dispensing machines in the bathroom where you pressed buttons to get shampoo and soap. How cheap is that? Construction in the neighborhood begins at 7am sharp where we were woken by jackhammer drill early in the morning. Breakfast was excellent in a huge breakfast room and includes yogourt, waffles (you make your own), pastries, fruit, cereal, milk, hard boiled eggs, toast, bagels. We were disgruntled by our room but the free breakfast somewhat made us feel better. Elevator is sometimes slow. Cleaning staff don't say hello or smile, I guess don't care about guests considering this is 2 star hotel. Take the stairs if you can. Location is central, although seems area is kind of seedy if not dead. Lots of car lots around. You can walk to downtown within 10 minutes. They leave a card on your bed warning you to be cautious about safety in this area and maybe it is warranted. We enjoyed Phantom of the Opera while we were there. Parking is close but expensive and around $20 for events. Get what you pay for.", "Date": "September 19, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "4", "Check in / front desk": "3", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Reno, NV", "Title": "\u201cAverage stay at average hotel\u201d", "Author": "jrhinomo", "ReviewID": "UR20174388", "Content": "The front desk at the hotel was less than helpful. The one guy, who seemed to be the manager, was very knowledgable about the area and very helpful. However, we encountered several other desk attendants who were not interested in helping. The breakfast was bigger and better than what I expected. However, we could hear the beeping from the waffle machine every morning as we were just two doors down from the breakfast room. The hotel is located several blocks from the Seattle Center (Space Needle) and we really enjoyed the Experience Music Project (like a music museum) there. All in all, we got what we paid for.", "Date": "September 18, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "5", "Check in / front desk": "3", "Overall": "2.0", "Value": "2", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Edinburgh", "Title": "\u201cDon't leave valuables in the room!!!\u201d", "Author": "Lightsleeper999", "ReviewID": "UR18654278", "Content": "The hotel is clean, value for money and the breakfast is great. The location is within walking distance with the Space Needle and downtown sights. We would have stayed there again but our ipod touch was stolen from our room when we were out for dinner. The staff we reported it to did not take us seriously and simply said that only our room keys were used to get into the room. We only had one key. If you are to stay there then use the safe provided in the room and don't leave any valuables in the room. We can't seem to prove anything so we are left $300 down.", "Date": "August 5, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "West Chicago, Illinois", "Title": "\u201cDon't believe all the reviews !!\u201d", "Author": "Patnmel", "ReviewID": "UR17653086", "Content": "My husband and I stayed at this hotel pre- and post-cruise. I read some reviews of the hotel after we had booked and wondered just what kind of place we were going to, because some of the reviews were pretty awful. I must say that our experience was just great ! Yes, it does have a small lobby, but it is clean and comfortable and the staff, while young, went out of their way to make us comfortable and get us in a room as quickly as they could. Our rooms were very clean and we had no problems with noise or disturbances from other guests. My husband accidentally left our entire camera case in the taxi that took us to the hotel and three different shifts of desk clerks made calls on our behalf trying to get it back for us. I am pleased to say that a wonderful cab driver brought it to us on his day off and got it to us with just minutes to spare before we left for the pier. Yes, the hotel is in a somewhat transitional neighborhood, but no one bothered us and if you want a great breakfast (at any time of the day) take a minute and walk about a block to the Hurricane Cafe. They have great food at pretty reasonable prices. I would stay at this hotel again.", "Date": "July 8, 2008"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Business service (e.g., internet access)": "2", "Check in / front desk": "1", "Overall": "1.0", "Value": "1", "Rooms": "3", "Location": "1"}, "AuthorLocation": "Chicago", "Title": "\u201cHorrible and annoying\u201d", "Author": "strollaround", "ReviewID": "UR14649327", "Content": "Be careful if you are about to book this hotel. The room is ok, but the location is not. And we were bothered by some people who always complained to the front desk that the noise of our room was too annoying. Maybe it was just some people here who were not friendly, but you can notice that the front desk here is quite offish and unfriendly too. The first night we set the volume to normal level according to our experience at other hotels (San Francisco and other places right before we came here). And somebody called front desk to complain about the \"noise\". Alright, we then made the sound as unnoticeable as possible, but that guy knocked on the wall heavily when we were about to sleep and the tv was off! Next day, we adjusted the volume bar to only one fifth of the bar, but that guy was still complaining by calling the front desk and knocking on our wall. What's wrong with watching tv at 9pm with just a little sound? Maybe the wall is paper thin?The front desk should come up to solve the problem and I actually asked the front desk to do so. However, he was really OFFISH and unhelpful. Really annoying and horrible experience. Don't come if you wanna have a good mood while traveling.", "Date": "March 30, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Check in / front desk": "4", "Overall": "2.0", "Value": "2", "Rooms": "2", "Location": "2"}, "AuthorLocation": "So. California", "Title": "\u201cDisappointing weekend at Best Western Loyal Inn, Seattle\u201d", "Author": "ememinit", "ReviewID": "UR12204605", "Content": "This hotel is on the \"seedy\" edge of Seattle. Check in was OK and the desk clerk was helpful with planning a city tour. Upon entering the room my friend and I were barely able to wend our way between the overlarge pieces of furniture and beds. The opening to the dressing room/closet/vanity area was less than 23\", located directly off of the entry area to the room. There were a total of nine lamps and wall fixtures, of which only 2 could be lighted. They offer a nice breakfast, included in the price of the room, but the eating area becomes quite messy as the morning passes. There seemed to be a shortage of staff, at least while we were there. It was a big football game weekend and the hotel was at full occupancy. The bed linens were said to be new, but the mattress and box springs were very worn and shabby. The color scheme of the draperies, upholstery and bedding was disconcerting. We wrote a letter to the corporate headquarters detailing our dissatisfaction and received a \"quasi\" form letter explaining that they are in the process of redecorating some rooms, so the rooms might have had both old and new furniture in them. No other excuse was given for the lighting problems. This particular room should really not have been offered to guests. Usually Best Western has been quite satisfactory, but this occasion was not up to their advertised standards.", "Date": "January 1, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Check in / front desk": "3", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Vancouver BC", "Title": "\u201cAlright\u201d", "Author": "Lucygoosey1985", "ReviewID": "UR11081870", "Content": "We stayed here in Mach 07 for 4 days. It was my friends bday so we had a fun girl weekend to celebrate her bday - this was our first trip to seattle. I've traveled a few times so I have a good idea of good & bad. This place was ok. Nothing over the top - but not terrible either. We got a really good deal going though the hotel directly plus if you have a BCAA card you get another discount. I think we paid around $110 per nioght which was good in comparison to the other hotels we looked at. The hotel it self was older, a bit outdated, but still clean. Staff for the most part were friendly, but we came across a few duds...lol. You are about half hour walking away from all the good shopping downtown, and pike place & the space needle. I suggest the monorail, you get on at the soace centre that is just down the street from the hotel and it takes you right down town in no time. I think its around $4. It is VERY clean - I was impressed. If you are from BC or know about our Skytrian - it is WAY cleaner and plays classical music, lol. The monorail is very easy to use & conveinent. JUST great after walking all day & shopping. Continental Breakfast is included and was very good - toast, buns, fresh waffles makers, yogurt, coffee, juice and a nice clean kitchen on the main floor - that was very good. Overall, we had a great time - just dont expect a super fancy hotel because this is not that, but its not horrible either........good for travellers on a budget. There also was a whole foods grocery store just up the street & a japanese restaurant just across the street. I think I covered it all.", "Date": "November 26, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Lihue, Hawaii", "Title": "\u201cA Great Play to Stay\u201d", "Author": "lsoong", "ReviewID": "UR10821722", "Content": "Our stay at the Loyal Inn was part of a package deal from Hawaiian Airlines. While we were a bit skeptical about the location and star rating, we were pleasantly surprised by the facility! The staff were wonderful, rooms/lobby/spa were exceptionally clean, the location was out of the \"touristy area\" so we had no problem with traffic, AND there was a great restaurant (SHILLA) across the street!", "Date": "November 14, 2007"}, {"Ratings": {"Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "2", "Overall": "2.0", "Value": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Boulder, CO", "Title": "\u201cOK for the Price, but Look Elsewhere\u201d", "Author": "lesbriggs", "ReviewID": "UR10429440", "Content": "The hotel was OK, a little run down with average cleanliness, but we chose it for price as Seattle is quite expensive. We didn't get the room/bed that we reserved, and the staff was unhelpful. Best Westerns used to always have nice hotels, but this one doesn't fit that mold. We'll choose a different hotel, probably more expensive, the next time we visit Seattle.", "Date": "October 29, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Business service (e.g., internet access)": "2", "Check in / front desk": "3", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "miguelluna019", "Title": "\u201cDingy and Dank!\u201d", "Author": "miguelluna019", "ReviewID": "UR10057416", "Content": "Don't be fooled by the other reviews. They must be written by the ownership! This hotel is gross. Every fabric surface of the interior was stained. The beds were totally uncomfortable. At first I thought they had me sleeping directly on the box spring mattress! Kids rented a room across the hall and were smoking marijuana outside my door. The smoke came into my room! Seriously. I complained, but they didn't kick the kids out for several hours. There were bums climbing in the garbage cans outside the hotel. I selected the hotel because it was reasonably priced and close to the downtown and space needle. Guess what. It ain't that close! You're still about 12 blocks from the main downtown attractions and about 6 blocks from the space needle. I took a cab downtown. If your looking to save money I would suggest that you stay at hotel further away from the downtown area or pony up the extra bucks a night and stay at someplace decent. Seriously! This is not a joke. I live in East Oakland California so I know what bad conditions are, and this place reminded me of a cheap rent by the hour motel!", "Date": "October 9, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "4", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Colorado", "Title": "\u201cGreat choice\u201d", "Author": "hoops11", "ReviewID": "UR8109001", "Content": "My wife and I chose this Best Western after quite a bit of research. We were looking for something near or in downtown with free parking and air conditioning since she's pregnant and it was hot. The location was very good (close to the Space Needle and Seattle offers free bus rides in downtown area), the free wireless was nice, and the continental breakfast is pretty impressive. The room is spacious enough, the bed was fairly comfortable with good pillows, and the shower had hot water and good pressure. The only complaints I might have had would be the front desk; aside from John C. they weren't much help. Much of the front desk staff consisted of young people who mean well enough but don't have the social skills or confidence to answer good tourist questions. Also, I had to negotiate for free parking since I was told that was offered over the phone. They were nice and cooperative about the parking issue. On the whole, this is a great value -- we get up and get going and this place offers what one needs to do that for a good, big city price. On a side note, we found the Golden Singha Thai restaurant on Cedar (short walk towards central downtown and the Needle) to be excellent food for $8 (dinner).", "Date": "July 12, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "3.0", "Value": "5", "Rooms": "4", "Location": "2"}, "AuthorLocation": "Brooklyn, New York", "Title": "\u201cGreat value for the money\u201d", "Author": "Illy1108", "ReviewID": "UR7725475", "Content": "Got this room for $50 on Priceline. Needed a hotel for a pre-cruise and post-cruise stay. The location was a little iffy. We walked by some people that made us feel unsafe. I would not walk around as a single or couple after dark here. Lots of homeless and seedy characters in the downtown area. The hotel itself was fine. We detected a musty odor in the rooms on our first visit. A little street noise, not too bad. No smell in the room on the second stay. The rooms were clean, if not a little dated looking. Bathroom was also clean. We tried the hot tub and gym on the lobby floor and they also were clean. The gym had 2 machines, I think, very small. The free breakfast was great: fresh fruit, yogurts, pastries, muffins, bagels, bread for toasting, waffle irons, coffee, tea, milk, etc. We took afvantage of breakfast every day. There is a Whole Foods Mkt closeby that has lots of meal selections. We ate lunch at the Korean place across the street, it was good. We also had dinner at Two Bells Tavern and it was GREAT! Voted best burgers in Seattle. We also had pizza delivered from Paggliaci's and it was surprisingly good to us finicky NYers. We were close to the Space Needle and it took us about 20 minutes to walk to Pikes Market. The front desk staff was very accomodating and helped us with transportation and took care of our luggage when we could not check in early. Note that this is a completely non-smoking hotel and you sign a waiver stating that you will be charged $250 if you smoke in your room. There even is a sign outside that you cannot smoke within 100 ft of the building. All in all, a good value for the price. Gotta love that free breakfast!", "Date": "May 31, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "4.0", "Value": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "St. Louis, MO", "Title": "\u201cGreat value, Great customer service\u201d", "Author": "EACole", "ReviewID": "UR7492505", "Content": "I usually stay at 4 & 5 star hotels, but decided to try this Best Western given its positive reviews, location, and good price. I was very impressed with the friendly & helpful front desk staff, the functionality and cleanliness of the room, the great location, and the free breakfast in the mornings. The room was sparsely decorated, very simple, but always clean, with a safe that fits a laptop, a small fridge and a microwave that is great for leftovers. There is a good sushi place across the street. It's not luxurious by any stretch but well worth the money. I would definitely stay here again if I was on a budget.", "Date": "May 1, 2007"}, {"Ratings": {"Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "B.C.", "Title": "\u201cgood bed, clean, convenient\u201d", "Author": "LZEN", "ReviewID": "UR6766501", "Content": "Just one night but I was very happy with my stay at this hotel. The clerks, evening and morning were very courteous and helpful. The bed was comfortable. The room was clean and comfortable. The location was good. It was an easy walk to the Trade and Convention Center downtown. I left the window open at night both for air and to hear traffic noise (there was not a lot of traffic noise). Traffic noise is a lot like listening to the ocean washing up on a beach. Noise was not an issue at this hotel. There wasn't any bar music or noisy people disturbance at all. I will definitely stay at this hotel when I go back to Seattle.", "Date": "February 9, 2007"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Business service (e.g., internet access)": "3", "Check in / front desk": "2", "Overall": "2.0", "Value": "2", "Rooms": "1", "Location": "3"}, "AuthorLocation": "vancouver", "Title": "\u201cThere's Much Better Than This in The Same Price Range\u201d", "Author": "lulubaby", "ReviewID": "UR6563751", "Content": "Nice lobby, but rest of hotel was horribly outdated and worn-out/tired. Rooms were tiny. Would not stay here again.", "Date": "January 7, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Podunk, Backwater, MT", "Title": "\u201cA lot of bang for the buck; VG value/location/amenities\u201d", "Author": "myassesdragon", "ReviewID": "UR6174411", "Content": "I'm a repeat customer of the BW Loyal. Booked via ---.com. When the internet price had dropped between my online booking and arrival, I telephoned and Jacob honored the lower price. Also used that advance phone call to verify 2 people with lots of luggage needed two beds. All rooms are non-smoking. Our clean room 422 was on the quiet (er) side of the building, facing the alley and not Denny Way. It was average size, had 2 upholstered chairs, 1 square table, 2 luggage racks, the compact flourescent bulbs in the 3 lamps gave off more than adequate bright white light, bathroom sink in alcove separate from room with tub/toilet. Continental breakfast, free local calls, free local shuttle, jacuzzi, on bus line. Great location north of (and away from) the downtown skyscrapers; gives a sense of breathing room with the city park across the street. My previous stay, Nov 05, was in a kingsize room with wetbar, refrig/MW . For WELL UNDER $100/night in the off-season, when their nicer rooms are certainly available, this BW Loyal is my choice over anything Priceline has ever put me in. And there is now a Whole Foods Market a block away !", "Date": "November 25, 2006"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Vancouver, B.C.", "Title": "\u201cWorth the price you pay for :)\u201d", "Author": "tomu023", "ReviewID": "UR5934407", "Content": "Great location (10 mins walking to Nordstrom and downtown seattle shopping area as well as space needle) Freebie: parking, wireless internet, local calls, shuttle bus , and most importantly, a true continental breakfast < i love the yogurt and fresh & hot waffle and many other food> Clean Hotel inside and outside and parking space is good enough to easily fit with SUV and it's located on the ground level Downside: no swimming pool or fitness center to exercise Overall, I would definitely stay again with $113 US including tax :) for me and my friends", "Date": "October 10, 2006"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "3", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Copenhagen", "Title": "\u201cThis was really good!\u201d", "Author": "perjak", "ReviewID": "UR5911581", "Content": "First time ever in the US. Landed in Tacoma Airport 8 p.m. local time after 10 hours in the air (and 15-16 hours of traveling in all) and was welcomed friendly. Spacious room, nice bathroom. Everything clean. In the morning a free newspaper on the door handle and a great selection for breakfast (the best we ever saw during 18 days in the US). Loved the waffle irons! Would not hesitate to come back. Two Danes", "Date": "October 5, 2006"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "3", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Glen Ivy, CA", "Title": "\u201cOk to sleep and shower\u201d", "Author": "BrettOcean", "ReviewID": "UR5342424", "Content": "If you are looking for a resonably priced and clean place to just sleep and shower, then this is it. The location for walking is good only for the Space Needle about 10 minutes away. For downtown and the Pier restaurants and shops you will need to drive - but we found the parking easy to find and the meters reasonable. Anthonys for one will validate your parking and at night has free valet, so we did not have a problem being away from downtown to stay. The staff was very friendly, the use of the internet free, and the free breakfast of waffles, cereal and rolls made it a good place to stay. The room was comfy, clean and the hot water plentiful. For what it is we would not hesitate to stay here again - but it is not for the person who plans on spending a lot of time in the room. But then it is only $150 a night instead of $250+, savings we used to pay for dinner at the nice restaurants including Sky High at the Space Needle.", "Date": "June 13, 2006"}, {"Ratings": {"Cleanliness": "3", "Overall": "2.0", "Value": "2", "Service": "3", "Rooms": "2"}, "AuthorLocation": "vancouver, bc", "Title": "\u201cwill not stay again\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4619230", "Content": "Firstly we booked it online and had mentioned we needed two double beds. When we arrived they gave us a queen size bed for the three of us and said that when you book it through on-line you get whatever they give you. Fortunately we were able to switch it and the Front desk staff were great. It was close enough to walk everywhere which we enjoyed. Unfortunately our room was the last room closest to Denny way - stayed awake all night listening to traffic and sirens. Must say though the continental breakfast was excellent. Next time though I will pay a little more and stay in a quieter street.", "Date": "March 14, 2006"}, {"Ratings": {"Cleanliness": "3", "Overall": "3.0", "Value": "3", "Service": "3", "Rooms": "3"}, "AuthorLocation": "Ocean Shores, Washington", "Title": "\u201cNo Problems\u201d", "Author": "dmills1956", "ReviewID": "UR4467873", "Content": "I've stayed here a couple of different times and each time the stay has been good. They do allow medium sized pets in this hotel and there were two in a nearby room on Saturday night and they barked for about 10 or 15 minutes and then were quiet the rest of the night. Wireless Internet in all rooms for free and free parking. Breakfast was ok. Self-make waffles, toast, bagels, cereals, juices, coffee, assorted pastries. Lots of room to sit. I'd stay here again for the right price. I got it for $69 a night.", "Date": "February 17, 2006"}, {"Ratings": {"Cleanliness": "3", "Overall": "2.0", "Value": "2", "Service": "2", "Rooms": "2"}, "AuthorLocation": "San Diego, Ca", "Title": "\u201cYou get what you pay for!\u201d", "Author": "julcarl", "ReviewID": "UR3811354", "Content": "Keep the subject line in mind when thinking about booking this hotel. I hope other people have had great experiences as Seattle is so Great but that was not my experience. I booked a non smoking room because, Yes, us difficult Californians don't like the smell of smoke. My room reaked of smoke. Obviously, the people who stayed there before probably smoked in the room every day. The manager, although understanding, said \"We can't control that, and we have no other room to give you. (Which was true in August in Seattle.) The next day, the electric on one wall went out and I was left with no reading lights. I was informed that there was nothing they could do about this until Monday but on Sunday the lights did come back on. Yes, they did give me a small discount but that was not the point. When I go to a city a don't want to have conflict regarding my room. The kids at the front desk were very nice but they didn't know what to do. Anyway, not all Best Westerns are bad but it really depends on the individual owner. If you have the money stay at the Westins as they offer a very consistent level of room and service. This makes your stay so much nicer. I've learned my lesson.", "Date": "August 27, 2005"}, {"Ratings": {"Cleanliness": "3", "Overall": "2.0", "Value": "3", "Service": "4", "Rooms": "2"}, "AuthorLocation": "Brisbane, Australia", "Title": "\u201cOut of the Way\u201d", "Author": "TSW42", "ReviewID": "UR2878985", "Content": "Hotel was a bit dated and had a musty smell, but was ok, aircon was individual units and chugged on and off all night, the hotel is a bit out of the city, closer to the Space Needle than anything else. Breakfast was good and staff were mostly friendly. (Note: If you intended to get around via the Monorail, it isn't working) Next time would stay closer into the town or bay area.", "Date": "December 13, 2004"}], "HotelInfo": {"Name": "BEST WESTERN Loyal Inn", "HotelURL": "/ShowUserReviews-g60878-d72579-Reviews-BEST_WESTERN_Loyal_Inn-Seattle_Washington.html", "Price": "$117 - $218*", "Address": "
2301 8th Ave., Seattle, WA 98121-1907
", "HotelID": "72579", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/41/cd/41cd06abe79f00387282e20a523b1e156large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/72586.json b/Fuente datos/72586.json new file mode 100644 index 0000000..b54e267 --- /dev/null +++ b/Fuente datos/72586.json @@ -0,0 +1,2249 @@ +{ + "Reviews": [ + { + "Ratings": { + "Overall": "5.0", + "Value": "4", + "Service": "5" + }, + "AuthorLocation": "Poulsbo, Washington, United States", + "Title": "“Excellent Breakfast”", + "Author": "Jack M", + "ReviewID": "UR126512536", + "Content": "I was attending a breakfast meeting at this hotel yesterday. the breakfast that was served was outstandaing. The eggs were prepared just right, the bacon and home fries were perfect. I really apprecated the attention to detail shown by the staff. Nicly done.", + "Date": "March 22, 2012" + }, + { + "Ratings": { + "Overall": "4.0" + }, + "AuthorLocation": "Rigby, Idaho", + "Title": "“As close as it gets to the Space Needle”", + "Author": "ajnuff", + "ReviewID": "UR126417951", + "Content": "This hotel is across the street then exactly 1 block from the Space Needle. All the rooms on the west side will have an excellent view of it. The hotel provided a good stay for me. Pros: Wide, spacious room Good value for being near the central business district Big flatscreen TV (I didn't turn it on so I can't comment on HD availability) Breakfast buffet was good quality, and quite varied in selections available. You do pay for the buffet however, unlike some other Best Western properties. The price is reasonable and children eat free. Comfortable bed Closest lodging to the Space Needle Although it has been updated, the hotel maintains a retro feel, much like the Space Needle. Cons: Parking costs extra", + "Date": "March 20, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Olympia, Washington", + "Title": "“Convenient location, price is right!”", + "Author": "blball520", + "ReviewID": "UR126041763", + "Content": "Nice motel, clean, rooms are warm and smell good. Bathrooms clean. Has free wifi! Parking is $18/night, but this is good considering most of the other motels and hotels charge $25. Great blackout drapes, quiet neighborhood. Restaurant is a little pricey, but nice. Restaurant only open at odd times but there is a McDonald's on the next block. This place is almost next to the Space Needle! I like this place, handy and inviting with terrific front desk staff.", + "Date": "March 13, 2012" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "5", + "Location": "4" + }, + "AuthorLocation": "", + "Title": "“Two days to see a city”", + "Author": "pepeblueyes", + "ReviewID": "UR125620549", + "Content": "Excellent location, 2 blocks far from Space Needle. The restaurant had a perfect breakfast buffet, and the parking was free. 5 minutes driving to main spots in downtown.", + "Date": "March 4, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Sedro Woo", + "Title": "“Excellent!”", + "Author": "Cristina W", + "ReviewID": "UR125459820", + "Content": "Great location, wonderful staff, and incredibly clean. The restaurant had a perfect breakfast buffet, and we were very impressed with the view of the Space Needle!", + "Date": "March 1, 2012" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Vancouver, British Columbia, Canada", + "Title": "“Neat & sweet...........”", + "Author": "Sandra H", + "ReviewID": "UR125008530", + "Content": "This is the second time I've stayed at this hotel. It's clean & tidy in a nice area of town close to the Monorail which drops you right in the heart of the shopping district. The adjacent Queen Ann neighborhood is one of my favorite areas for restaurants & entertainment. Bella's restaurant in the hotel is a great place to start the day with a breakfast buffet attended by friendly staff. Very affordable.", + "Date": "February 22, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "3", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Newport, Oregon, United States", + "Title": "“Very nice!”", + "Author": "Lance S", + "ReviewID": "UR124965451", + "Content": "The staff was very patient with my concerns about my credit card. The staff at the front desk were also very nice to me. Mattress was a little too firm for me.", + "Date": "February 21, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "3" + }, + "AuthorLocation": "Burien, WA", + "Title": "“Not just a business hotel; an excellent value too”", + "Author": "KendianaJones", + "ReviewID": "UR124830222", + "Content": "When I called to make a reservation, I was assured that the Executive Inn was not just for business travelers. So my wife and I spent our anniversary there. We got a very nice room with a view to the west, of the Space Needle, Seattle Center, and Olympic Mountains (weather permitting). The surroundings are a little rough, including street demolition/construction while we were there. But we were able to walk to the the monorail and even took an extended walk to the waterfront one day. The room was very nice and the staff were pleasant. I probably would have given it five stars if not for the daily parking fee of $15, which seems excessive. No wonder the parking garage was nearly empty.", + "Date": "February 19, 2012" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Clacton-on-Sea, United Kingdom", + "Title": "“A family favourite!”", + "Author": "Aloysius65", + "ReviewID": "UR124219153", + "Content": "I have stayed at this hotel on several occasions over the past few years - both on my own and with family members - when visiting relatives in Washington State. It is in an ideal location within walking distance of space needle, science museum, monorail and across the road from the 'duck ride' - a must if you visit Seattle! The rooms have always been clean and comfortable and the staff helpful and friendly. I was disappointed to find that the restaurant has changed from offering breakfast and dinner with waitress service to self-service breakfast and limited fast food evening snacks. A sign of the times I guess which is unfortunate. Apart from this I would highly recommend it.", + "Date": "February 6, 2012" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Kelowna, British Columbia, Canada", + "Title": "“Great Location - Great Breakfast at Reasonable Price!”", + "Author": "Lorelei D", + "ReviewID": "UR124035394", + "Content": "Great location, walking distance to Pike Place, Space Needle, and Children's Museum. Staff were very friendly, rooms clean and spacious, nice to have the sink outside of the actual bathroom. Traveled with our two girls ages 3 & 5. The only downside was the fitness room/spa was not clean, we went in once and did not return to it. The restaurant for the buffet breakfast was nice and clean and the variety was great, well worth the price. The staff were excellent and provided wonderful service, very friendly, remembered our names and what we liked to drink with breakfast. Front desk staff were courteous and prompt. Would've appreciated some suggestions on where to eat etc. Found recommendations online. This is our go-to hotel in Seattle.", + "Date": "February 2, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "San Diego", + "Title": "“Great Stay, Close to Downtown Too”", + "Author": "guitarbobsd", + "ReviewID": "UR123857294", + "Content": "Most reviews talk about this site's proximity to the Space Needle, which to true, but it is also close to the convention center and downtown. Nice large clean room ,comfortable bed, and a full service buffet breakfast and lounge. Josh's service in the lounge was great.", + "Date": "January 30, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Vancouver, Washington, United States", + "Title": "“You will love this hotel.”", + "Author": "Patrick H", + "ReviewID": "UR123329721", + "Content": "I stayed at the Best Western Plus Executive Inn at the Space Needle in October 2011. Not only were the accommodations splendidly comfortable, but the front desk staff was particularly helpful. I had one of my sleep-time distresses of stuffiness and the help staff helped find me some relief. In addition to this extraordinary effort beyond the call of duty, the location is exceptional for a walk into the downtown business district. If you go down 5th on your way you will pass an unique business that looks like a restaurant, but is actually an advertising agency. The staff encouraged the walk past and it is the height of Seattle weirdness. Enjoy Seattle and stay at the Best Western Plus.", + "Date": "January 19, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Scottsdale, Arizona", + "Title": "“You'll feel like you're among friends”", + "Author": "Darrell T", + "ReviewID": "UR123273666", + "Content": "I felt so welcome from the moment I walked in: The front desk staff was hospitable, friendly and cordial. The lounge has two of Seattle's best bartenders: Cheryl and Josh. They will make you feel right at home! The location is convenient. Prices very affordable. A truly outstanding choice.", + "Date": "January 18, 2012" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "3", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "2", + "Location": "5" + }, + "AuthorLocation": "Anchorage, Alaska", + "Title": "“location location location”", + "Author": "944Tom", + "ReviewID": "UR123263797", + "Content": "This Best Western isn't bad. Paid extra for the room with the Space Needle view. Exterior structure of the building has a large overhang blocks the view at the lower section of the Needle. You can't see the top of the Space needle unless you're by the window. It was a little disappointing that we couldn't see it from our bed (It's a HUGE ROOM and bed is 10 ft from the window). Might be a better view from a higher floor. Room is outdated, but HUGE! King bed looks small in this room. TV is new LCD type about 40\"? I was a little suprised and disappointed at first, but it was very clean and the bed was comfortable. Despite the negatives, the location of this hotel is great for couples and families wanting to walk to everything. The Space Needle is 2 blocks away. Tons to do nearby without crossing any major roadways. Other newer hotels I was looking at were on the other side of the highway. This place is 2 blocks from the Needle, monorail, Seattle Center, etc. Good price for parking at the hotel.", + "Date": "January 18, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Corbett, Oregon", + "Title": "“Post Card Views”", + "Author": "Christine S", + "ReviewID": "UR123187281", + "Content": "Picked this hotel from the Best Western website at the last minute. I had no idea what to expect and wasn't really hoping for much since I was rushed and didn't take the time I normally would have to do some research. We got to our room, opened up the curtains and were amazed! Beautiful room, amazing city views. From the moment we walked in, we were treated like royalty. Helpful, courteous and friendly staff at every encounter. We have found our Seattle hotel!", + "Date": "January 16, 2012" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Riverside, California", + "Title": "“Don't let the outside fool you.”", + "Author": "lovz2sun", + "ReviewID": "UR122935908", + "Content": "The rooms are beautiful and the lobby cozy plus the hotel is in walking distance to the space needle, 5 Points Cafe and many more great places. We got room 502 and the view was to die for.", + "Date": "January 11, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Kirkland, Washington", + "Title": "“Awesome hotel with great ballrooms and view of the Space Needle Fireworks!”", + "Author": "Susan A", + "ReviewID": "UR122486090", + "Content": "The staff are truly excellent. I love this hotel!", + "Date": "January 3, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Puyallup, Washington, United States", + "Title": "“Hidden Gem”", + "Author": "David K", + "ReviewID": "UR122480492", + "Content": "The outside of this hotel is just ok but everything else about this Best Western is great: It has a fantastic location near the Seattle Center, a secure parking garage, a very friendly staff, large and clean rooms, comfy beds, includes fridge and microwave, free wireless, adjustable shower heads with good pressure, fantastic space needle view, a good full buffet breakfast, and a great value. Those that only judge a book by its cover, will miss out on this hotel. The rest of us will enjoy this hidden gem. A special thanks to Mary Fischer, Director of Sales and Marketing, who went above and beyond to help us plan a perfect trip. We will be back.", + "Date": "January 3, 2012" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Vancouver", + "Title": "“Family Shopping and week end getaway”", + "Author": "Beauty167", + "ReviewID": "UR122263347", + "Content": "We went to Seattle with our 2 teen age boys for a week end of Christmas shopping and family getaway. We chose this hotel because of the location price and reviews. From the moment we arrived we were more than pleased. This property is older but extremely clean and nicely decorated for Christmas. We did not have reservations and arrived unannouced at about 6:pm we were greeted by the night clerk Kelly who was amazing while checking us in he asked key questions what is the purpose of our stay, offering ideas on what to do where to go all while just checking us in. They had fresh cookies in the lobby that were so yummy. Gave us ideas on dinner and because of the Seattle weather (rainy) he even offered to check us out umbrellas if we wanted to walk around. Parking and breakfast was included with our nightly stay. Explaining about the breakfast buffet and where to park, and since there was four of us in one room he would be sending up extra towel. Thank you. All this and check in was speedy taking only minutes to check us in and get to know us. The rooms were comfy and very clean. Again and older hotel but extremely clean and comfortable with 5 star service and central location to downtown entertainment and Pike Place market. Had a great week end . Will definately stay at this hotel again while visiting Seattle", + "Date": "December 30, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Seattle", + "Title": "“Super Seattle location,Space Needle in View.”", + "Author": "Travlalu", + "ReviewID": "UR122188608", + "Content": "For anyone wanting to get a firsthand view of Seattle,this hotel makes it really easy.We booked a room on one of the upper levels and asked for a room with a view.We got a spectacular view of the Space Needle.On the ground you find yourself in easy walking distance from the aforementioned Space Needle as well as the EMP,Seattle Center and the Pacific Science Center.The Key Arena-home to basketball games and other entertainment events is close by as well.To access downtown shopping and the Pike's Place Market and Alaskan Way waterfront it is possible to walk.Those that want to save their legs can take the local bus or hop on the Monorail which is inside the Seattle Center. The hotel itself on the outside is no example of great architecture.The giant concrete slabs on the exterior can only complement the concrete causeway close by.Having said that, once inside the hotel all is forgotten as the windows and walls let in no external noise. The room itself was very clean and the decor was very pleasing.The lobby staff were always very patient and helpful.The lobby has a very cozy lounge area with a fireplace.There's a small computer room behind the office open to the public where you have access to computers and a printer.Underground,secure parking is available -at $15 a day.Street parking outside the hotel is limited to a few hours-the parking police are vigilant. There is a breakfast,dining lounge but that also is an extra cost.It's a full buffet breakfast not the usual Best Western express fare..There was a good selection of foods and the staff wait your tables to offer beverages.My only complaint was that the head of the dining room was a little too tense and he made us feel pressured if we hadn't left the dining room by the end of breakfast time.I am guessing that the reason being is that many conferences are held at the hotel due to it's central location and the dining room is in constant use during the day so the head is on a tight schedule.However if you miss breakfast at the hotel there are many alternatives close by.There's a Whole Foods about ten minutes walk away. Our favorite dinner spot was a late night pizza place called Bambino's.They are very low key and offer a select menu of wood-fired pizzas and fresh Italian salads at reasonable prices. I would definitely recommend this Best Western.You can't fault the location and the efficiency of the staff and the neat presentation of the rooms are always appreciated.", + "Date": "December 28, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Waianae, Hawaii", + "Title": "“Above and Beyond...Service, Quality, and Staff”", + "Author": "Imua7", + "ReviewID": "UR121805903", + "Content": "Being that it was my first trip to Seattle, I decided to stay at the Best Western Executive because of the location, value, and awesome reviews it received on Trip Advisor. I was not dissappointed at all. The location was perfect for my vacation needs and the accomodations were just excellent! I got a room with a view of the Space Needle, that in itself was worth the extra cost. The room was fantastically decorated, clean, and very very comfortable. I used the monorail at Seattle Center to make my shopping trips to Seattle's Retail Core and the location was central to my trips to Steven's Pass, Woodland Zoo, Pike's Market, and Argosy Cruise boats at Pier 56. Having Space Needle and Seattle Center across the street was a true bonus. There are many great places to eat in walking distance of the hotel. Although I was out and adventuring most of my stay, when I did interact with Staff, they are extremely helpful and provide Customer Service above and beyond what is needed. The front desk staff are awesome, they always provide an warm and sincere greeting when you enter. One in particular (sorry I forgot his name) provided me great information that led to my impromptu decision to go snowboarding at Steven's Pass. The food at Brella's (Restaurant in Hotel) is awesome with great menu choices and prices were very good. I ordered room service twice while I was there and Zach who works at Brella's and delivered the food, is like all the other hotel staff: great, awesome, and exemplifies excellent customer service. Upon my return to Hawaii I recommended the Best Western Executive Seattle to my friends and family should they travel to Seattle. Next time I visit Seattle, I definitely will be staying at Best Western Executive Seattle.", + "Date": "December 16, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "", + "Title": "“Great value and great Staff”", + "Author": "13milerunner", + "ReviewID": "UR121573314", + "Content": "We read the previous reviews, and based upon the responses of the Asst Mgr (Dana) I figured this hotel would have great staff (I was right). What blew us away was the location - next to the Space Needle and an easy, fun 12 minute walk to lower Queen Anne neighborhood and a plethora of great restaurants and bars (try Ten Mercer and Tolouse). The rooms are huge, updated, and very clean. The mattresses and pillows are new and absolutely great - had a restful sleep every night. The Staff is such a great team and EXTREMELY customer focused. We had a problem (like many did) with a noisy room on our floor. The Staff moved us, took care of us, and even left a considerate note in the room. Front desk clerk suggested a limo service when the cab company said 20 min wait - he confirmed the price was darn close to the taxi fare and visited us in the bar to say he had the arrangements made. Had the chance to meet Dana and complimented him on the high standards of customer service from his Staff. GREAT value.", + "Date": "December 9, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Tacoma", + "Title": "“Great hotel - great location!”", + "Author": "Carlyn5210", + "ReviewID": "UR121438559", + "Content": "Four generations of women in my family meet at this hotel each December for a weekend of fun and Christmas shopping. We are able to walk to the Seattle Center and get on the monorail to downtown, which is wonderful not having to negotiate traffic or worry about downtown parking. Great place to stay and great value. I highly recommend this hotel. We'll be back next year!", + "Date": "December 5, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Seattle, Washington", + "Title": "“Excellent Management and Staff”", + "Author": "Rayr9923", + "ReviewID": "UR121366150", + "Content": "My experience with the staff and the hotel was a great experience. I stayed at the hotel because of the location for my business travel, but would recommend this hotel to all. The staff and especially the management were very helpful and responsive to all my needs and request. The rooms were extremely comfortable and clean with all the amenities needed for business and vacation travel. The staff would go out of their way to help with all issues. Dana Weber the manager always assisted with my reservations and was always available for any questions and issues. Overall, just a great experience and I would recommend to everyone.", + "Date": "December 3, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Seattle, Washington", + "Title": "“Wow! What a great night's sleep!”", + "Author": "Caryjames", + "ReviewID": "UR121057807", + "Content": "I cannot believe how well I slept. It was quiet inside and out. The bed was extremely comfortable and you could actually adjust the room temperature without a huge effort. I was also very impressed that they had a special remote control for the (big) LCD that was designed so it could be easily sanitized. They also have enclosed parking and a reasonably priced breakfast buffet. The staff (front desk, maintenance and housekeeping) were all extremely friendly and helpful. I will definitely stay here again - for the money, it cannot be beat.", + "Date": "November 26, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Dallas, Texas", + "Title": "“Its Nicer than it seems”", + "Author": "tanton", + "ReviewID": "UR120724553", + "Content": "This was our first time to Seattle, and I have not in previous times and/or places been crazy about Best Western Inn. This trip had two nights in Seattle, one on Victoria Island (via Clipper) and then back to Seattle. We stayed at another hotel on the way in, but should have stayed @ this Best Western Executive Inn: everything was so well done. Breakfast (major reason for choosing it) was really good - not continental stuff; proximity to transportation (monorail), space needle and water-front experiences were not to be beat. The room was not the latest and most refined, but they are nice, attractive and clean. We're thinking we'll have to visit again since we really didn't get to do much; and before I spring for an expensive room where I spend little time, BWEI will be the place. You can't go wrong.", + "Date": "November 17, 2011" + }, + { + "Ratings": { + "Overall": "5.0", + "Service": "5" + }, + "AuthorLocation": "Sydney, Australia", + "Title": "“front desk”", + "Author": "abc123001", + "ReviewID": "UR120554104", + "Content": "I can not rate this hotel but would like to say how friendly the staff on the front desk were and nothing was to much trouble and they even had a tourist information stand.much better than the hotel Istayed at during my stay in Seattle ,while I waited for the shuttle to Vancouver.Iwill give them a go during my next visit", + "Date": "November 13, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Nanaimo, Canada", + "Title": "“Great Stay”", + "Author": "Linda N", + "ReviewID": "UR120307624", + "Content": "As always a great stay. Had some noisy neighbors, but not hotels fault. Close to everything wer needed and extremely courteous and friendly staff. Restaurant was good, food and service. Will stay again for sure", + "Date": "November 7, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "San Francisco, California", + "Title": "“Great room, great people- good value for price”", + "Author": "Powerfrau99", + "ReviewID": "UR120091504", + "Content": "We stayed here for several days while job hunting--the staff was super helpful. The rooms were clean. We didn't try the restaurant for food but the coffee was great. The staff was so kind and helpful to us in assisting with our interview process and what not. The parking was safe and secure. Great view of space needle--I'd say for the price, we got more than we expected. Oh, the fresh, warm cookies in the afternoon were a definite plus!", + "Date": "November 2, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Overall": "3.0", + "Value": "3", + "Sleep Quality": "2", + "Rooms": "3", + "Location": "3" + }, + "AuthorLocation": "West Virginia", + "Title": "“OK but noisy.”", + "Author": "BrownDawg", + "ReviewID": "UR119980361", + "Content": "Booked as part of a Delta vacation package. Staff was friendly, room was OK if dated with a motel feel. Bed was comfortable. They put is in a handicapped room near the elevator and we should have asked to be moved but we were tired. Handicapped shower was an adventure but workable. First two nights (weekday) were quiet as far as hotel guests were concerned but we were direectly over an alley and the dumpsters got emptied at 4 the first morning and about 5:30 on the second morning. That Friday night a group of women attending a convention checked in and held conversations in the hallway at 3 in the morning. We had breakfast vouchers as part of the package but only used them on one day since we slept in the next two days and couldn't get to the buffet the last day because about two dozen convention women were lined up into the hallway. The one day we did have the buffet, it was good and the service was great. One nitpicking thing was that we couldn't turn off the closed captioning on the TV. I assume because this was a handicapped room. The staff was very friendly and helpful throughout and arranged a towncar to get us to the airport on our last day. Staff was the best part of the stay.", + "Date": "October 31, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Buddina, Australia", + "Title": "“Great Staff and great location”", + "Author": "tuppy49", + "ReviewID": "UR119199403", + "Content": "Stayed there 2 nights before flying home. Although we arrived early from train, we were allowed to have a room and were given choice of view of Space Needle or Downtown. We took Space Needle, good choice. Although the outside and hallways look old and tired the room was great and the service way fantastic. The room was very roomy and clean. There was a nice big lounge chair to sit in (great after a long day walking). It is a short walk to Space Needle and the monorail. If you are a senior it is only $1 to go downtown and you are there in 5 minutes. I would recommend doing the Space Needle, taking the Monorail downtown, doing the Underground tour then taking the trolly bus to the lake and taking the little ferry, near the wooden boats to the Uni and back. Then take the trolly bus back downtown. Best Western thanks for a wonderful last 2 nights in US before flying home to Australia.", + "Date": "October 11, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "columbus oh", + "Title": "“Hearts of gold in Seattle”", + "Author": "janice y", + "ReviewID": "UR119198769", + "Content": "Recently ,we attended the U.S. Air Force 38th WWII Bomb Group Reunion in Seattle. Our home base was the Best Western Plus Ex. Inn conveniently near downtown Seattle, the Space Needle and the Metro and bus lines. The staff there was absolutely outstanding to our veterans, wives, and families. In addition to answering all our transportation, sightseeing, and general information questions, the staff treated everyone as if we were members of their own families. The managers even ran out and purchased a CD player for our group's use as we listened to music of the 1940's in our hospitality room. When one of the veterans celebrated his 93rd. birthday, the kitchen crew prepared a surprise personalized cake and the staff even bought and signed a birthday card for him, joining us in sharing this happy time. Every need we had was met quickly and with a smile no matter which employee we asked. The housecleaning staff deserves additional recognition for the extremely clean rooms, lobby, computer room and bar area. This group of men from the GREATEST GENERATION deserves this type of respect and care provided by the Best Western Plus Ex. Inn. and you , too, will receive such treatment there. J. Yoder", + "Date": "October 11, 2011" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "3", + "Overall": "3.0", + "Value": "3", + "Sleep Quality": "4", + "Rooms": "3", + "Location": "3" + }, + "AuthorLocation": "San Francisco, California", + "Title": "“Don't Judge by the Outside”", + "Author": "conventiontraveller", + "ReviewID": "UR119013721", + "Content": "During my last trip to Seattle, several cruise ships were in town as was a convention so I booked my hotel stay on Hotwire and ended up with this hotel. When I first approached it, near the Space Needle, it looked stuck in the early 80's and looks like it's ready for demolition. However, once I reached the lobby I was surprised; it was updated, comfortable with a huge fireplace and the desk staff were nice. Although this hotel still has a dark inside appearance and low ceilings in the hallways, the rooms have been freshened and are actually large! Flat screen TV, free wireless internet that reached full strength, refrigerator, fantastic comfortable bed and beautiful views of Capitol Hill from the 4th floor. The bathroom, however, is ridiculously small but the water pressure was good and everything worked. All in all it was a good stay. You can't always judge by what you see on the exterior. This is also close to Gateway where there are several restaurant choices and a Whole Foods. 15 minute walk to downtown.", + "Date": "October 6, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "3", + "Sleep Quality": "3", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Boynton Beach, Florida", + "Title": "“Central Location”", + "Author": "hh8961", + "ReviewID": "UR118910689", + "Content": "I did not have a reservation. I booked a room for the weekend (Sat./Sun). The first BW was sold out. I ended up with this BW. Check-in was friendly and helpful. However, it took some time, because the gentleman had to answer phone calls at the same time. Even though, there was a male employee using a computer, not having a customer. He should have answered the phone. The location is very close to the Space Needle and therefore everything can be done by walking to the major attraction. Very convenient. WI-FI is for free . Parking and breakfast has to be paid for. The price is a little bit on the high side. The room was big. It was clean. Sink, fridge and microwave. The ice-, vending- and pop machines are located not where the elevator is, but along the hall way . The wisdom escapes me. Be sure that your room is not too close to it. The ice machine is noisy. I also recommend to choose room son the upper level. There are buildings with A/C units close to the Hotel. Breakfast buffet (again , you have to pay for it), is very good. Check-out was fast and friendly.", + "Date": "October 3, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Rancho Cucamonga, California", + "Title": "“Post-Alaska Cruise Seattle Stay”", + "Author": "Robin R", + "ReviewID": "UR118906349", + "Content": "We stayed at the BWP Executive Inn following an Alaska Cruise. We arrived about 10:00 am and were pleasantly surprised that we could check into our room which was neat and clean. Walking less than five minutes we arrived at the Seattle Center which has the Space Needle, Experience Music Project, Pacfic Science Center and the Monorial speeding you downtown within 3 blocks of Pikes Market. Staff at the hotel were incredibly helpful assisting us with directions, coupons and transportation to Sea-Tac at the end of our stay. Great location and customer service with good quality accomodations. I'd recommend it and would stay there again.", + "Date": "October 3, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Port Clinton, Ohio", + "Title": "“Nice Motel Priced Well for Seattle”", + "Author": "pwberndt", + "ReviewID": "UR118822601", + "Content": "Spent 3 nights. A little worn yet clean with nice staff. Walking distance to space needle and monorail. The Monorail drops you downtown & an easy walk to Pike Place Market and other attractions. Some surprise at extra charges for parking & if we had known we would have delayed the pickup of our rental car by a day. The restaurant in the motel served a decent breakfast. Overall, I'd recommend this as a good place to stay for the price. A note on rental cars, saved substantial amount by picking up downtown instead of airport and the motel staff arranged a limo pickup at the airport; a nice service.", + "Date": "October 1, 2011" + }, + { + "Ratings": { + "Overall": "3.0" + }, + "AuthorLocation": "San Luis Obispo, California", + "Title": "“They should have told us”", + "Author": "JN215", + "ReviewID": "UR118513775", + "Content": "They should have told us about the $15.00 parking fee and the $7.50 breakfast charge when making the reservation or had it on the internet. All other was fine.", + "Date": "September 23, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Victoria, Canada", + "Title": "“Nice short stay”", + "Author": "tatius", + "ReviewID": "UR118461527", + "Content": "We spent 2 nights at this hotel, with a view of the Space Needle and small no traffic - goes-by side of the street. We slept on very comfortable beds. We had spent more time outside the hotel, so furniture, TV and etc were not a really matter for us, but all is in good condition. Parking was included as a discount at the moment when I did online reservation. That was good because it is a locked lot underneath the building. We liked the breakfast buffet, that was pretty good, but we wish it could be included in the price we paid for our stay (breakfast was at $7.50 per person). We noticed that when we were need to ask about locals attractions, restaurants, bus stops, etc, a desk clerk was busy all the time to proved with detail answers. But the hotel has a downtown are map to provide their guests, you should ask for that at the reception. Basically, the location is in a walking distance to almost everything we planned to see and attend as that was our first visit in Seattle. We found that price-comfort-service combination is good for 3 days to stay in this Hotel. This Hotel cares about preservation of an environment: about it spoke all signs, polite reminders and so forth, that has left a good impression too. We already have recommended this hotel to our friends.", + "Date": "September 22, 2011" + }, + { + "Ratings": { + "Location": "5", + "Overall": "4.0", + "Value": "5", + "Service": "5", + "Rooms": "5" + }, + "AuthorLocation": "Alberta", + "Title": "“Excellent Location, Excellent Staff”", + "Author": "NewTravelersAlberta", + "ReviewID": "UR118269842", + "Content": "The Best Western Plus Executive Inn is a nice clean hotel located within walking distance of many Seattle attractions (Seattle Space Needle, Ride the Ducks, Seattle waterfront, Pike Place Market, the mono-rail). It's also a short cab ride to Safeco Field to watch the Mariners play baseball. I would righly recommend this hotel.", + "Date": "September 18, 2011" + }, + { + "Ratings": { + "Location": "3", + "Overall": "4.0", + "Value": "4", + "Service": "3", + "Rooms": "4" + }, + "AuthorLocation": "Modesto", + "Title": "“Once We Got Past The Check In Everything Else Was Ok”", + "Author": "Modestotrekkerl", + "ReviewID": "UR118249546", + "Content": "We spent 3 nights at this hotel, with a view of the Space Needle. The hotel is a little older, but it is well maintained. Our room had middle aged furniture in good condition. Parking was $15 per night, worth it because it is a locked lot underneath the building. The surrounding neighborhood appears safe in the daytime. On one night a 2:30AM, someone was talking loudly on the street, not the hotel's fault. We did not try the breakfast buffet at $7.50 per person, but we heard from other guests that it was pretty good. We slept soundly in a comfortable bed and woke up each morning in a good mood. When we checked in, we arrived a little early--1:30PM. The desk clerk, David, told me that the room was not ready yet, would probably not be ready for another hour, and might not be ready until 4PM. Taken aback, I told him we would return. I discussed the situation with my wife and we decided that we would cancel the reservation and book a room somewhere else. When I returned to the front desk, I was greeted by a female clerk as David was busy with someone else. I explained to her that I was cancelling my 3 day reservation and that I would find another hotel that has a room ready. Within 30 seconds, she offered me a room with two queen beds in place of the reserved room of one king bed at the same rate. Not really wanting to look for another room at the last minute on a Saturday, we accepted the substitute. While our stay was satisfactory, we may sample the competition next time. I can never understand why the management of some hotels do not provide adequate training to the employees. Perhaps they have so much business that they don't need return guests. Apparently, management does not understand that travelers have enough aggravation finding the hotels that they don't need aggravation from a desk clerk!", + "Date": "September 17, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "3", + "Overall": "3.0", + "Value": "3", + "Service": "4" + }, + "AuthorLocation": "Dallas, Texas", + "Title": "“Not a great location”", + "Author": "EmCFDallas", + "ReviewID": "UR117376652", + "Content": "We didn't like the locatiion of this hotel. The area felt a little seedy, and we were not interested the space needle or other dated attractions nearby. Next time I would stay within walking distance of Pike Place markets. The room was clean enough and big enough.", + "Date": "August 28, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "4.0", + "Value": "4", + "Service": "4" + }, + "AuthorLocation": "Sao Paulo, SP", + "Title": "“Good value & good location”", + "Author": "dei999", + "ReviewID": "UR117039158", + "Content": "Location is nice... within a few blocks of the Pike Market and really close by to the Space Needle. Also convenient that the buses to Vancouver depart from across the street. Helpful staff and clean room were a plus. Since it was a hotel from a national chain, the room was basic, but nice.", + "Date": "August 21, 2011" + }, + { + "Ratings": { + "Service": "2", + "Cleanliness": "3", + "Overall": "2.0", + "Value": "2", + "Location": "4", + "Rooms": "2" + }, + "AuthorLocation": "", + "Title": "“Glitch in the system?!?”", + "Author": "Oceanified", + "ReviewID": "UR117009629", + "Content": "We booked a two bed room weeks before, got email confirmation from the booking agency/hotel and when we arrived they said there was a glitch in the system and had to stay in a one bed room. They gave us the room with a view of a scummy parking lot instead of a view of the space needle, which is why I booked it in the first place. When I called to switch rooms they said there was none available...and to take a breakfast voucher. Well, I didn't come for a breakfast voucher. I came to have my own bed with a view of the space needle. Never again.", + "Date": "August 20, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Location": "4", + "Rooms": "5" + }, + "AuthorLocation": "", + "Title": "“Great location for reasonable rates”", + "Author": "Toplsz", + "ReviewID": "UR117009507", + "Content": "Very friendly, clean and convenient. Bar / rest in hotel was surprisingly good. Would come back", + "Date": "August 20, 2011" + }, + { + "Ratings": { + "Cleanliness": "2", + "Sleep Quality": "3", + "Overall": "2.0", + "Value": "2", + "Service": "3" + }, + "AuthorLocation": "Newfoundland", + "Title": "“What sort of Executive would ever stay here???\"”", + "Author": "AmberK", + "ReviewID": "UR116262684", + "Content": "This hotel is not in the better parts of Seattle although is one block from the Space Needle and the Rock and Roll Hall of fame. Neither are reasons to stay here. We were staying for a conference and that was the only reason we chose this hotel. Regardless of the location of the conference, I will not stay there again. This is a very tired, second rate type of hotel for those with little cash or those who don't care where they stay. I cannot imagine any executive staying here. Check in was average. Clerks barely out of the their teens trying hard to welcome you. The king room we had smelled strongly of industrial cleaners, BO and stale cigarettes. The view was charming; the alley below. The carpet was badly stained. There windows didn't open. The air conditioner stank and didn't cool the room. There were very suspicious stains all over the walls. The bathroom was reasonably clean but cramped. The bed was surprisingly OK and we managed to get a decent rest. There is little soundproofing though. The \"buffet\" breakfast is a cholesterol dream. Save your money. The conference rooms were small but reasonable. Ice water was provided. The buffet dinner was quite good. Most of the silverware was clean. I can't think of a reason why I would come back to this hotel next year. There must be better places to stay. We did have an unbelievably good meal at Il Fornaio Italian restaurant downtown.", + "Date": "August 4, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "4", + "Overall": "3.0", + "Value": "3", + "Service": "4" + }, + "AuthorLocation": "New Mexico", + "Title": "“Pleasant hotel but terrible internet service!”", + "Author": "ziasunbird", + "ReviewID": "UR116023753", + "Content": "This is a fairly old (looking at least) property on one side of the Seattle Center, near the Space Needle. Pluses: very pleasant front desk staff, clean and good-sized rooms, good location. Issues: I could not get the WiFi (supposedly free and available throughout the hotel) to work at all in the 2 days I was there. I reported this to the front desk staff who promised to contact the IT people, but the situation never improved. Even in the business center, the computers were slow and I finally gave up. Note to travelers with families: the breakfast served is only about as good as the free breakfasts I have in most hotels, but there is a charge for it! $7.95 plus tax and presumably a modest tip. Not worth it, in my opinion - the second day I had a muffin in my room purchased while out the first day. There IS a microwave and refrigerator in the rooms. Location is excellent for seeing the Seattle Center; it's not an area I as a single woman would feel comfortable walking back to alone at night though (unlike hotels on the other side of the Seattle Center). So... some pluses and some minuses - just be aware!", + "Date": "July 30, 2011" + }, + { + "Ratings": { + "Cleanliness": "4", + "Sleep Quality": "4", + "Overall": "4.0", + "Value": "5", + "Service": "4" + }, + "AuthorLocation": "Portland, Oregon", + "Title": "“Nice stay, excellent military discount\"”", + "Author": "Ripper4", + "ReviewID": "UR115920161", + "Content": "I was looking for a place for my wife and I and our two teenage daughters to stay before embarking on our cruise from Seattle to Alaska. I usually stay at either a Marriott or Hilton property but not only were they either booked solid or asking over $350/night; all of them only advertised two DOUBLE BEDs in their rooms. I was pleasantly surprised when I found the Best Wester Plus Executive Inn with two QUEEN beds in the room, an excellent military discount ($137 per night including four free breakfasts), and a close location to the port. All in all a very good value and if I cruise out of Seattle again, I will definitely consider staying again.", + "Date": "July 28, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "3.0", + "Value": "2", + "Service": "3" + }, + "AuthorLocation": "New Zealand", + "Title": "“Great location for everything”", + "Author": "Fabtwo", + "ReviewID": "UR115558435", + "Content": "We stayed at this hotel because of its proximity to downtown and the Space Needle plus other attractions. I would definitely give it 10 out of 10 for location, our room was very large and had comfortable beds and the added bonus of a fridge. There were only 3 MINOR drawbacks (a) the fact that there was often only one clerk on duty at the desk and no bellboys or other front office staff to help anyone, so there was always a queue of people waiting for service or to get bags out of the back office, (b) they advertised free high speed internet in the rooms but ours did not work and the IT Help line couldn't get it to work, which was annoying as we need to use the internet for our business and (c) the 2 lifts were unbelievably slow but you could not use the stairs to get to the ground floor as the only door to the lobby is alarmed and for fire use only. These minor issues may not be a big deal to many people, but are worthwhile mentioning so that the management knows how to improve. Friends of ours were also staying there and also had problems getting internet in their room, so it was not an isolated problem. Internet was extremely slow anywhere in the hotel, including on the two provided computers near reception. Breakfast was not included in the price, but was a bit disappointing as far as value for money and variety.", + "Date": "July 20, 2011" + }, + { + "Ratings": { + "Cleanliness": "3", + "Sleep Quality": "2", + "Overall": "2.0", + "Value": "2", + "Service": "2" + }, + "AuthorLocation": "Banff, Canada", + "Title": "“Needs updating!!”", + "Author": "Rick10000", + "ReviewID": "UR115108623", + "Content": "Hotel carpets were extremely dirty and old!! The ceilings are very low and the whole hotel needs to be renovated!!! Staff was not knowledgeable about the area and could not even recommend restaurants. Breakfast buffet was ok. The location is very close to the Space Needle, which is good. Also parking is very expensive considering the price of the rooms...We expected more from a Best Western and were disappointed!", + "Date": "July 7, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "4", + "Overall": "5.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "spokane, washington", + "Title": "“Ideal Location for Seattle Center and Downtown”", + "Author": "mrbakery", + "ReviewID": "UR114814779", + "Content": "We had never stayed here before our visit here in May . Had a couple of days to enjoy Seattle before our cruise to Alaska . This hotel was the perfect spot for us . Right across street from the Seattle Center and the Monorail . Hotel was spotless and the staff were friendly and helpful during our stay . Hope to stay someday again here.", + "Date": "June 27, 2011" + }, + { + "Ratings": { + "Cleanliness": "4", + "Sleep Quality": "4", + "Overall": "4.0", + "Value": "4", + "Service": "4" + }, + "AuthorLocation": "North America", + "Title": "“Third time and still love it.”", + "Author": "AlleyOopDinosaur", + "ReviewID": "UR114710509", + "Content": "This is our 3rd. time staying in BW Executive Inn. We also recommend this hotel to our cousins and friends from Australia & Malaysia who stayed there too and loved it. We all like our spacious rooms with view of Space Needle, the friendly reception and restaurant staff and buffet breakfast with great waffles. The hotel is next to the monorail, location is very convenient to most attractions, restaurants and shopping. We would like to especially give our thanks to James Mann who helped us with the reservations for our 3 rooms, we had a great stay and family reunion in Seattle. We will be back!!!!!! Thank-you everyone in BW Executive Inn.", + "Date": "June 24, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "4.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "Australia", + "Title": "“Great Location”", + "Author": "broddles2", + "ReviewID": "UR114661144", + "Content": "I stayed at this hotel pre cruise,the location is great, next to the Space Needle and the monorail which takes you into the centre of the city, then a quick walk and you are at Pikes market which is well worth a visit. The rooms are spacious, and the staff very helpful would recommend this hotel for your next visit.", + "Date": "June 23, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "2", + "Overall": "3.0", + "Value": "4", + "Service": "3" + }, + "AuthorLocation": "Vancouver", + "Title": "“Rough around the edges”", + "Author": "PeterGrant76", + "ReviewID": "UR114616520", + "Content": "Having stayed here last year during a baseball trip to Seattle, we came back, once again with another couple, impressed by the cleanliness and efficiency of the place and the convenient location. Clean – yes; efficient – not really. We made the reservation 75 days in advance but the front desk somehow screwed up one of the room requests, meaning a switch to a different room. After requesting and getting late checkout (noon instead of 11), we returned from breakfast at 11:30 to find our room keycard didn't work, and we had to revisit the very busy desk to get the automatic cancellation reversed. Neither room had a very efficient ventilation system and both featured quite uncomfortable pillows. Overall, adequate, but with enough little problems to send us comparison shopping next time.", + "Date": "June 21, 2011" + }, + { + "Ratings": { + "Cleanliness": "3", + "Sleep Quality": "4", + "Overall": "3.0", + "Value": "3", + "Service": "5" + }, + "AuthorLocation": "Palmerston North, New Zealand", + "Title": "“In need of a do-up.”", + "Author": "KIwiKouple", + "ReviewID": "UR114447298", + "Content": "Needs a good clean and tidy up. Going up to room struck by dirtiness of carpets and just lack of attention to making the hallways looking nice - including spare bed being in hallway all day once. Room was at end of such hallway - but on entry struck as being bright, good-sized standard hotel room and OK. Restaurant in evening very unwelcoming, was wondering if open or not on first night, and on second night others came along wondering the same! Good sized meals though. OK at breakfast time though, felt more welcoming and handy to have buffet breakfast downstairs. But very good staff on the desk. All very helpful, making phone calls to enquire about and organising trips, advising how to get to places with printed off maps, organising taxi, etc. Good lounge area to sit in.", + "Date": "June 20, 2011" + }, + { + "Ratings": { + "Cleanliness": "3", + "Sleep Quality": "3", + "Overall": "3.0", + "Value": "3", + "Service": "4" + }, + "AuthorLocation": "Gold Coast, Queensland", + "Title": "“Showing it's age”", + "Author": "TACCooke", + "ReviewID": "UR114253586", + "Content": "Although room was large and clean, this is a tired hotel in need of some attention and is a good 15 to 20 minute walk away from the city centre.", + "Date": "June 18, 2011" + }, + { + "Ratings": { + "Cleanliness": "5", + "Sleep Quality": "5", + "Overall": "5.0", + "Value": "5", + "Service": "5" + }, + "AuthorLocation": "FL", + "Title": "“Very nice hotel in good location”", + "Author": "intinerant", + "ReviewID": "UR113846806", + "Content": "Stayed here with my kids in March for 3 nights. We booked a package that included parking and breakfast. The rooms were spacious and clean with comfy beds, the breakfast was excellent and the parking conveniently located beneath the hotel in a gated garage. We walked across the street to the Space Needle and the Jimi Hendrix Experience and were just a short drive to some excellent restaurants. The staff were pleasant and helpful and the overall cleanliness of the hotel was very good. I would definitely stay here again.", + "Date": "June 16, 2011" + }, + { + "Ratings": { + "Cleanliness": "3", + "Sleep Quality": "3", + "Overall": "4.0", + "Value": "3", + "Service": "5" + }, + "AuthorLocation": "Denver, Colorado", + "Title": "“Perfect location for a family, plus the breakfast buffet and staff (Juvy) are amazing!”", + "Author": "Impressme01", + "ReviewID": "UR111019408", + "Content": "Hotel doesn't look like much from the outside, and the truth is that it could use a remodel, but don't let first impressions fool you. The location is incredible - just a block and a half walk from Seattle Center (Space Needle, EMP, etc.), where you can spend a day or catch the monorail for a quick ride right in to the heart of downtown (stop is 3 blocks from Pike Place Market). Very family friendly and views of Seattle center are incredible! Best part of the stay though was the staff, particularly Juvy who works in the restaurant. Juvy is the kind of guy you see on the first morning interacting with other guests and wonder, \"how long have they been staying here for the staff to know them like that?\" By the time we left 3 days later, we felt like he was a long lost friend! Just a very genuinely nice guy who is incredibly helpful. The breakfast buffet is great, convenient, and very affordably, but Juvy was the best part of the morning routine!", + "Date": "June 1, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "California", + "Title": "“A very nice stay”", + "Author": "iamfranki", + "ReviewID": "UR110762277", + "Content": "I researched the hotels in Seattle with the intent to find good value and a nice location. Being a family with teens and staying for 2 days, we wanted to have them be happy for the Seattle area. Our boys wanted to be in the EMP and the space needle. My Wife and I wanted to be in the Pike Place. I found the Best Western Plus Exceutive Inn to be in a decent area and had good value. We came from Vancouver and got in Seattle about 10pm. We were happy to be on the top floor 5 and our room is looking at the space needle. At night the needle is let so it looked really nice in our room window. There were 2 queen beds and a nice flat screen TV. The bathroom was fine with a separation of a makeup area and the bathroom. The actual shower was fine, had a curtain but all was clean. There was room safe and a RF so we were vary happy and set for our stay. The front desk was very helpful with direction and ideas of places to eat. The Hotel has a restaurant but we did not try it. The internet room was free so we able to check email as needed. Free Wi-Fi was in the hotel but not quite reachable in our room?. Very happy with our stay it’s not a 5 star hotel but is in a location steps away from the needle and EMP and also steps away from the $2 downtown shuttle. The room was spacious enough for 4 and had all amenities we needed. I would highly recommend this hotel to a friend.", + "Date": "May 31, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "British Columbia", + "Title": "“Two Nights and Ball Game”", + "Author": "AirchairExplorer", + "ReviewID": "UR110401021", + "Content": "Dad spent two nights in one room at the Best Western with three kids 18 to 24 years old. We survived. Front desk staff were friendly, check-in and check-out easy, room clean and adequate, and breakfast better than expected. Getting up two hours before the kids to shower, dress, and head to an early breakfast does help. Hotel is convenient to the Seattle Center, monorail, and Space Needle. Monorail is good way to get to the downtown and market. Parking is an extra cost. Extra charge for 4th person. Guests get 50% discount on the buffet breakfast. Morning paper is provided. Liked the location, cleanliness, breakfast, and restaurant staff. Price is fair. It was a $13 taxi ride (each way) to Safeco Field for the baseball game.", + "Date": "May 29, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "3.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "1", + "Location": "5" + }, + "AuthorLocation": "Washington, USA", + "Title": "“Desperately in need of a remodel”", + "Author": "WindyRuth", + "ReviewID": "UR107155056", + "Content": "While I did sleep well and the bed was comfortable enough, there were problems in the room such as the phone not working so I could communicate with the front desk, the light above the sink blew out as soon I as need to use it to put on my make up. The room has a damp, musty smell. Toilet flushes like it belongs inside an airplane which wakes those who are sleeping if you use it in the middle of the night. The windows are single-pane--thin from decades ago and you can hear noise from outside as if the windows were wide open. The ceilings in very low which gives it a very closed-in feeling as you navigate the hallways. Plusses: The price is right--cheaper than most of the hotels around and has great access to the Seattle Center and transportation, including the Monorail. Nice microwave, refrigerator, TV, and great snack machines down the hallway. I loved the shower head. Front desk staff were friendly and helpful. Friendly, efficient housekeeping staff. Parking--you pay $15 and can park there for 24 hours while you sightsee or go to your conference for the day.", + "Date": "May 6, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Edmonton, Canada", + "Title": "“Convenient Location...Close to Everything”", + "Author": "arnarayan", + "ReviewID": "UR106415479", + "Content": "We stayed from April 26-28. We walked to the Seattle Center and were able to enjoy all of the activities without having to worry about parking. Our car was parked at the hotel underground gated parkade. The hotel is a half block walking distance to the center. It has great views of the space needle. There is a great workout area available just off the lobby. There is also a business center with 4 computers if you need to check email or do some internet surfing and didn't bring your own computer. They have excellent room service and the staff are all very friendly and helpful. One time our daughter messed up the microwave and we asked for help. A service person came to the room right away. It was just a programming error and he showed us what happened. We also asked to have a room with a view and they happily switched our rooms so we could enjoy the view of the space needle...no questions asked. The rooms are clean with plenty of space. We stayed in a room with 2 queen beds, there was a nice tv with hd channels. There is also a nice big chair to relax in after a long day. They have a room safe if you need to keep some important documents there. They have a coffee machine and provide you with a paper in the morning. One thing of note is that this is a green friendly hotel. The soap is available in a dispenser and they provide you with options if you don't want to participate in their green program. There is a mcdonalds just accross the street from the hotel if you need a quick bite to eat. One thing you should be aware of is that they charge for parking $15+tax a night....works out to $18.60..however you are allowed to leave your vehicle there for the day. A good deal for downtown parking...It is a secure garage too...requires your room key to get through the gates.", + "Date": "May 1, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Portland, Oregon", + "Title": "“Excellent Place to Stay”", + "Author": "kyokiboy", + "ReviewID": "UR104559662", + "Content": "-Positives - Great location, secure parking garage, very nice fitness center, nice room with a great view of the space needle. Head waiter at breakfast bar - Juvy, was an exceptional employee! He really went out of his way to accomodate my family for breakfast even making a decaf pot of coffee upon request. He made us feel like we were at a resort rather than a hotel. Kudos to him. Negative- wireless internet signal reception in our room was very weak indeed. Our room was on the top floor in the corner of the building, so I'm sure it had a lot to do with it. Most hotels have wireless routers on every floor to improve reception. Can't complain otherwise. Our family enjoyed our stay here.", + "Date": "April 18, 2011" + }, + { + "Ratings": { + "Overall": "3.0" + }, + "AuthorLocation": "Mid-Pacific", + "Title": "“Great Central Location; Disappointing in Some Details”", + "Author": "mike110742", + "ReviewID": "UR104136126", + "Content": "[Note to Priceline & other third-party guests] Like everyone else, 3rd-party customers read reviews and have expectations; exceptional attentiveness to guest needs is what distinguishes one 2-3 star from others. Third-party prices fill otherwise unsold rooms, and provide the hotel with opportunities to sell services and win future business. My advice to Priceline customers: pay attention to reviews, articulate your needs clearly (both in advance and on arrival) and speak directly and immediately to management if your expectations are not met. If basic room needs are unmet and you bought from Priceline, tell Priceline in writing; use snail mail to the company’s street address and direct to Customer Service VP. I’ve found them responsive. Talk to local management directly, pleasantly: they value meaningful guest feedback and often can use information you provide to correct persistent problems. Be courteous and civil to a fault: it never helps to be confrontational.] COMMENDABLE: Exceptional central location: two blocks from the Space Needle, close to other Seattle Center theatres and monorail (which gets you to 3rd and Pine, central downtown, nearby the Public Market and all downtown. and exceptional public transportation all over Seattle. Queen Anne business district is 5 minutes away on #8 bus, only needed if walking is challenging. Big QFC market, 3 blocks; bigger (and pricier) Metropolitan Market in Queen Anne. Seniors note: Reduced fare “Orcaâ€� card, good on all busses and light rail, available at manned kiosk inside Westlake Rail Station. Paid street and lot parking nearby (expensive at hotel). There’s a Walgreens at 6th and Denny, one block. In room: one-use wrapped plastic glasses and paper coffee cups; refrigerator and microwave, excellent hot water supply; good bedding and pillows. Good and responsive below-window heat and cool control. Substitutes wall dispenser in bathroom for individual toiletries, an \"eco\" nod. Primary downtown stop for QuickShuttle bus to and from Vancouver. Hotel does not have self-service coin laundry but will direct you to “Loyalâ€� Best Western, sister hotel 3 blocks away, for this. Working printer in business center (off lobby). I can recommend this hotel with some caveats below. CHALLENGING: “Complimentary High Speedâ€� internet is meaningless because system has inadequate bandwidth to serve too many users: consequence is poor download speeds and very frequent failure to open pages. Complex pages and downloads are especially troublesome with pitiful speeds (17-25 KB/sec, way below industry average. Frequent failure of door key cards; staff will tell you “your fault, demagnetized in your walletâ€� but unless you are carrying magnets, this is diversionary and the real issue is likely old, faulty coding equipment or door readers, both expensive to replace. Often long waits at front desk for small issues, easily solved by devising communication between staff to respond with backup when it’s busy. Non-working remote, pointed out to the (tipped) housekeeping staff but then ignored. TRANSPORTATION TIPS: Cars are a hassle unless you must drive through or out of city. Plan for arrival without a car: light rail from SeaTac airport, exit at Westlake (terminus) then cab from 5th and Pine--too far if you have luggage. Tip: Use “Mapsâ€� and “get directionsâ€� feature of google to reliably plan in-city transportation. At all costs avoid “GO-Shuttle Expressâ€� shared ride service from airport, utterly chaotic dispatch in terminal gets my award for worst of airport shuttles. Company does not respond to customer service issues, leaves its harried drivers and dispatch staff to field complaints, does not return calls. You’ll wait hours in the cold to be “dispatchedâ€� even if you have a (meaningless) reservation. Tip 1: take a cab if you don’t want to take rail. (GO is reviewed at transportationreviews.com. Tip 2: If you reserved, insist on a refund if they can’t dispatch you within ten minutes, and explain you'll dispute the prepaid credit charge if you are refused. Big, inexpensive buffet in hotel restaurant, breakfast only. A cab extravaganza and some good protein options. Waitstaff will rush you if you are anywhere near closing time. Be firm. Closed at lunch; dinner is tough for vegans: ask for a plain baked potato with salsa and chives, about $3.", + "Date": "April 15, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "3.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "3", + "Location": "4" + }, + "AuthorLocation": "colorado", + "Title": "“Great Experience”", + "Author": "buffiangel", + "ReviewID": "UR103813373", + "Content": "I stayed at the Best Western in Feb. Very cozy, clean, and great staff! I wanted somewhere to stay that was near downtown but was relatively inexpensive...it worked out. The restaurant was good also. Great horsradish crab stuffed shrimp! Also, the view of the Space Needle, just a block away, outside my window was fantastic.", + "Date": "April 12, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "3", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Cheyenne, Wyoming", + "Title": "“Perfect... with a few very minor exceptions.”", + "Author": "HollyBee9000", + "ReviewID": "UR100377322", + "Content": "I liked that they were willing to comp the $20/day parking fee. Not happy a new employee added it on anyways by mistake, pre-authing our card for $100 or so. The parking situation here isn't very good, but I do realize this is the city. The view ROCKED. We were on the 5th floor. Open the window, look outside, THERE is the Space Needle staring you in the face. My husband promised me Seattle and he certainly delivered! :) We got room service. The cake was so yummy! My husband loved his Creme Brule. We ate a treat in bed while watching the very big TV. To me the bed was hard as a rock. I don't like firm beds. My husband does. So I suppose that's a 50/50! (pssst, get softer beds!) The couches were so pretty! (I want that green one so bad. Couldn't believe it was a pullout bed!) The room was huge and open. The showers HOT and relaxing. The maids did fantastic work. They should be commended. The towels were always replaced and everything was fresh and clean each day. A downside was our neighbors. Last night was the last night of our trip and the people booked in the room next to us sounded like a man, woman, and their two kids who were playing with the door that adjoins the rooms and scaring us half to death. The husband kept shouting at his wife and calling her names and belittling her while the children screamed. I felt pretty bad for the kids but wanted to smack the parents because at 5am they were still smacking their own kids. Screaming and shouting all night long and we were supposed to be out on the road three hours ago. We slept in because we were exhausted. Next stop: Butte, MT. Another 9hr drive. I hope my husband doesn't fall asleep while driving. Ugh. I didn't call the front office because I thought he'd just beat his family worse if we made a big deal out of it. Things ended on a sour note. BUT all that said I really liked this hotel. I had a ton of fun here. So did my husband. We're a happier couple for having been here. We'll stay with Best Westerns again.", + "Date": "March 16, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Vancouver, Washington", + "Title": "“Best cheapest stay in Seattle”", + "Author": "benzosmommie", + "ReviewID": "UR99566952", + "Content": "I wanted to stay close to the Space Needle and was recommended to this hotel. It was about a 4 minute walk to the Space Needle. The rooms were great and hotel staff even better. The Breakfast Buffet was good as well. My son got sick at breakfast (he was fighting cold) and the wait staff was so great. I will def stay here again when I am visiting Seattle.", + "Date": "March 9, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Location": "5" + }, + "AuthorLocation": "Edmonton, Canada", + "Title": "“Great hotel - excellent service, location”", + "Author": "dinkyecho", + "ReviewID": "UR98004880", + "Content": "Great hotel, located near the Space Needle and close to downtown and most tourist amenities. The service was excellent, especially Juvy in the dining room and the desk staff who helped with restaurant suggestions and directions. The rooms were good and the bathrooms were huge. I'd stay again and will recommend this to friends and family who travel to Seattle.", + "Date": "February 25, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Portsmouth, United Kingdom", + "Title": "“First-class service and value for money”", + "Author": "chandos7", + "ReviewID": "UR97517496", + "Content": "Fiendly, obliging staff; great value breakfast; comfortable, clean rooms; ten minutes' walk from city centre; reasonable price. So what's not to like?? Thanks to all staff for a great stay.", + "Date": "February 21, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Port McNeill, Canada", + "Title": "“Great value, friendly staff, perfect location!”", + "Author": "staceyleigh68", + "ReviewID": "UR95847116", + "Content": "My daughter and I drove down to Seattle for a few days and had booked in to the best western. It was perfect! The staff were courteous and very helpful, when I asked if we could stay on the side of the hotel to have a view of the space needle, they didn't hesitate....they were so accomodating. The continental breakfast was amazing, such a fantastic selection, and the room was spacious & very clean. Newspaper delivered to our door each morning, and the hotel is within walking distance of everything we wanted to see. Would definitely stay here again!", + "Date": "February 8, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Spokane, Washington", + "Title": "“The Best Stay Ever!!!”", + "Author": "M0m021", + "ReviewID": "UR95440466", + "Content": "This was a one night stay in Seattle for the hubby and I. I was happy with the location of the Hotel, It was a block away from everything you would need or want.. We loved the view of our room ( the space needel). The room was very clean and well put together. The staff was great. The front desk guy Justin was super nice. Over all this is a great stay for the price.. We can't wait to come back and stay again..", + "Date": "February 4, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "3", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Brisbane, Australia", + "Title": "“Perfect Spot for Sky Needle & Markets”", + "Author": "Brisbane_Lookout", + "ReviewID": "UR92147855", + "Content": "This was a great hotel for our visit. Just to visit the sky needle and Pike Street Markets. It's only a block from the sky needle and monorail to the markets. We got a special deal that included parking and breakfast. Having parking included was great. Since parking costs everywhere, having this available until 4pm on our day of checkout was a great bonus. Breakfast was nice. Not a huge selection but certainly sufficient. I did find the walls of the rooms quite thin. We could hear the phone in the room next to us ringing and you could hear people in the hall. If you're looking for nightlife, there didn't seem to be much around within walking distance. We could only find MacDonalds, the hotel restaurant and a few pizza places. Right next to the sky needle is also a mini amusement park which was great for my young daughter. We enjoyed the sky needle but didn't stay up all that long.", + "Date": "January 8, 2011" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Overall": "3.0", + "Value": "4", + "Sleep Quality": "3", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "Puyallup, Washington", + "Title": "“A great lodging location when visiting the Seattle center”", + "Author": "Harleytravelerx2", + "ReviewID": "UR91416456", + "Content": "We recieved a voucher for a free night stay in a Best Western from a BW summer promotion. We decided to use it at a Seattle hotel. We chose to go in December so we could see the city all dressed up for Christmas.We wanted a place that was central to the Seattle center and to down town. We planned to visit the Experience Music Project, the Pike Place Market and the city center during our stay. We stayed 2 nights at the BW Executive Inn. We booked a 2 queen, Space needle view room. The rate for the 2nd night was close to $90 which we thought was pretty reasonable considering the location. Our check in was easy and the service from the desk was informative and friendly. We even got a welcome letter from the hotel manager! The hotel was clean and the lobby nicely decorated for Christmas. Our room was clean and had the standard, nice, BW amenities ( frig, microwave, iron, hairdryer etc) The hotel is beginning to show it's age but it appeared to be clean, everything worked and it had everything we needed including a breakfast buffet ( around $7) to start our day. There is a restaurant on the premisis as well but we did not dine there. There are a few restaurants, bars, a Walgreens and a gas station mini market within a few blocks of the hotel as well. Parking is expensive in Seattle. Be prepared to pay $15 a night to park here too. The beauty of this hotel is the location. It's steps away from the space needle, EMP, science center, the duck ride. You can leave your car in the lot and walk or use public transportation. The hotel is just a short walk (1 block) to the Seattle center, bus stops and the monorail that takes you into town.( the monorail is fun!) Once in town you can walk, cab or bus the few blocks down to the market and water front or over to the stadiums. Be advised and prepared that the road leaving the market and back up to the monorail area is a bit steep in places if you choose to walk. We often stay in Best Western hotels and we were very satisfied with this hotel experience. We chose this one mainly for the location and we weren't disappointed. We really enjoyed the view from our room and the proximity to the places we wanted to visit.", + "Date": "January 2, 2011" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5" + }, + "AuthorLocation": "Pullman, WA", + "Title": "“great time great location”", + "Author": "jake_phan", + "ReviewID": "UR90347118", + "Content": "awesome location. tons of stuff within walking distance. nice big rooms. would stay again", + "Date": "December 20, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Abbotsford, Canada", + "Title": "“Great value for no frills in the heart of Seattle center”", + "Author": "Windrider40", + "ReviewID": "UR89347074", + "Content": "This isn't the Hilton and shouldn't be expected to be. What it is is a clean, well located hotel within walking distance of the Seattle sights. Traveling to Seattle and trying to be budget conscious? Stay here.", + "Date": "December 8, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Spokane, WA", + "Title": "“Best hotel value in Seattle.”", + "Author": "steelhead2007", + "ReviewID": "UR87625610", + "Content": "Stayed 2 nights, pre and post Cabo trip. I've stayed in hotels all over the world....from 6 stars to a mosquito enclosed cot in the Mekong Delta. Considering the price the Executive Inn is world-class. Excellent location. Hotel is very clean with large and nicely furnished rooms. Comfortable lobby and very pleasant desk staff. On future visits to Seattle this is where I will stay. Possibly the best lodging value in Seattle. So congrats to the management and staff. They are on the ball.", + "Date": "November 19, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "USA", + "Title": "“The Best \"Green\" Hotel in Seattle”", + "Author": "samoischouchou", + "ReviewID": "UR86445917", + "Content": "This hotel is ideally situated near the Seattle Center. We had a gorgeous view of the Space Needle lit up at night. The room was spacious, well furnished and very clean. We were impressed at the \"green\" amenities in the room. Instead of stocking plastic bottles with shampoo, conditioner, lotion, there was a dispenser to supply all of the above. We had the choice not NOT choosing to wash linenns and towels each day, again great for the environment. Breakfast was excellent with a 50% discount on the buffet for those staying at the hotel. The bill was $15.00 for the two of us. The staff was friendly. And for $88.00 a night, it was an excellent value.", + "Date": "November 8, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "bristol,eng.", + "Title": "“perfect location”", + "Author": "limeydave8", + "ReviewID": "UR82878320", + "Content": "if you want to stay in the heart of seattle and have the space needle in perfect view then this is the hotel. could not believe how close we were to most major sites. staff very friendly and could not fault rooms. breakfast was above average for best western hotels ( i have stayed in quite a few). would gladly recommend this hotel.", + "Date": "October 10, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "PA", + "Title": "“wonderful place to stay”", + "Author": "travlerPa", + "ReviewID": "UR82654168", + "Content": "We spent 2 great days here in Seattle.Everyone we came in contact with at this hotel was wonderful.Front Desk everyone was kind and courteous ,treated \"you \" like you were an important person to them.Not like ,the previous nights hotel(diferent chain),we had stayed at in Pittsburgh. The room was clean,the view of the Space Needle ,beautiful;didn't hear any street noise and we were there a Sat.night .Breakfast was good,nothing great,sufficient,it was basically what you would get free in some hotels(scambled egg,biscuitsgravy,toast,juice ) price $6.99 ok ,would not have paid the full price.Staff there very friendly and attentive.But you are in Seattle and prices are not what they are back home. Price of room was good.Close to attractions(Space Needle,monorail,Ride the Ducks)We actually rode monorail to Pikes Market,then walked to Pioneer square and walked back to hotel.It was a great place to stay.It is not a luxurious hotel,but in my opinion it deserves an excellent rating for what it is,and how they treat there guests. I believe management and staff make this place. Now was there anything I did not like to be honest.Yes there would be .Although I understand and respect the purpose for them,I did not like the soap and shampoo dispensers at all.I prefer the small idiviual soaps and shampoos.", + "Date": "October 8, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "King City, Canada", + "Title": "“Accommodations with Town Car Transfer from airport, stay then to Cruise Port”", + "Author": "SharonV37", + "ReviewID": "UR82653314", + "Content": "I recently booked accommodations at the Best Western Executive Inn in Seattle for my parents. I wanted a hassle free transfer and pleasant stay for them while travelling through the US headed to Vancouver. A direct flight from Toronto to Vancouver was expensive. In looking at alternatives I found a FABULOUS deal and wonderful experieince for them... at near to the same price as direct flights! Fly from Buffalo to Seattle($150/person), then a one night cruise to Vancouver from Seattle($100/person). THE BEST IS THE FLY, STYA, CRUISE PACKAGE THAT INCLUDES pick up from the Seattle airport.. transfer to the Hotel... in the morning, after breakfast that is included, a driver returns to pick you up from the hotel and drive you to the cruise terminal. For my parents it was a fantastic way to go. For me in Toronto wondering how their travel was going it was peace of mind! The Best Western Executive is BESIDE the space needle a walk/short taxi drive to the Pike Place Market and near the cruise terminal! The Sales staff (specifically Patricia)... really FANTASTIC... she called, e-mailed and made sure all went well for my parents. I'm truly grateful for the service and care my parents received! I encourage anyone to book/try the package when leaving from the Seattle Cruise Terminal... perfect way to start your journey!", + "Date": "October 8, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "4.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Seattle", + "Title": "“Couldn't have been better...”", + "Author": "Johnnathyn", + "ReviewID": "UR82095777", + "Content": "Room: Very clean room. Carpeting seemed new. Beds were very comfortable. The room itself was very spacious and had very minimum hallway noise. The bathroom was surprisingly clean for a BW hotel! Very surprised! The Hotel: Front Desk was very courteous, the night staff is very courteous and gave us parking information that saved us $$$. Free newspaper every morning. Breakfast service spectacular! Overall: As a travel agent myself, I would certainly recommend someone visiting the Seattle area to stay here, it'll save you lots plus it is convenient to many attractions. Just don't expect luxury:)", + "Date": "October 4, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "3.0", + "Value": "1", + "Sleep Quality": "2", + "Rooms": "2", + "Location": "5" + }, + "AuthorLocation": "Vancouver Canada", + "Title": "“Great Location, VERY Dated Hotel”", + "Author": "delmar60", + "ReviewID": "UR81331663", + "Content": "My wife and I picked this hotel as it was close to the new cruise terminal. The hotel it self is clean and is eco friendly, the staff are great, Matt in paticular. The location is right across from the space needle with magnificent views. Now the bad reviews, the room had tiny holes all over the walls that appeared to at one time hold pictures, the curtains had gapping holes in them, we had light bulbs burnt out, the carpet was a sea of bumps and swells as it needed to be stretched back into place. The beds were like sleeping on slab of cement.The breakfast is $6.95 per person, what I usually get for free at other Best Westerns. Now after all this complaining would I stay here again----- if they lowered the price to around $60.00--yes, not the 143.00 I paid!!", + "Date": "September 28, 2010" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "3", + "Overall": "3.0", + "Value": "3", + "Location": "4", + "Rooms": "3" + }, + "AuthorLocation": "", + "Title": "“When we arrived at the airport we called...”", + "Author": "Koozeeper", + "ReviewID": "UR80457577", + "Content": "When we arrived at the airport we called the hotel and asked how they suggested we get there? They said they had an arrangement with a town car company to bring guests to the hotel for $30 for up to 4 people and that a cab would cost twice as much. We waited 45 min for the car to come after the driver said he would be there in 5 min. When he arrived he said he had a chance for a better fare and took it knowing it would take 40 min to get back. When we got to the hotel he charged $50 and said the clerk told us wrong. I called the clerk and asked on the speaker phone and was told $ 30 again. The driver said he was referring to another company. So I paid. Inside the clerk said he never quoted a price. It was 12 pm and the room would not be ready until 4 pm so we stored the luggage and checked in. The rate we were quoted was on the reservation which I had and was $45 less than what he was going to charge. He changed the rate to the agreed upon rate. They advertise a $4.95 full breakfast buffet but charge $6.95 for one of the worst breakfasts I have ever seen. No regular coffee only decaf and it was Luke warm. No fruit. No bacon and the eggs wer cold. There is a McDonalds one block away which had a better breakfast for $3.50 Since you have a microwave and refrig in the room we bought milk and cereal at a store Longe with a coffee cake. Putting everything in the refridgerator we went sight seeing. The next morning we got the milk out and it was warm. Icalled to the front desk and said the fridge stopped working. The said I should have turned the switch back on to run it. I was never told about a switch on the fridge The trip back to the airport in a cab cost. $32 not $60luke the clerck said. I think there must be some kickback on the town car. Location ok. Service ok. Communication poor", + "Date": "September 21, 2010" + }, + { + "Ratings": { + "Cleanliness": "1", + "Overall": "2.0" + }, + "AuthorLocation": "denver, co", + "Title": "“shower stall unclean”", + "Author": "denvertom41", + "ReviewID": "UR79609068", + "Content": "bathroom shower stall hadn't been cleaned and the walls were COVERED with another woman's hair during our stay on Sept. 12 and 13. Yuch!", + "Date": "September 15, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Dingmans Ferry, Pennsylvania", + "Title": "“Excellent Pre-Cruise Experience”", + "Author": "J0hnnyb18328", + "ReviewID": "UR78894435", + "Content": "We arrived at SeaTac on time and were picked up by the promised car service, easily accommodating the first 4 of our party, and delivered us to our waiting rooms, which were ready for us at noon. The last 4 in our party were also picked up at the airport, and delivered to their waiting room as well. The rooms were clean, spacious and the views of the Space Needle were spectacular. The hotel staff was outstanding, we were greeted by Patricia who not only met but surpassed our every need. The front desk provided us with directions to pick up last minute items at the drug store, liquor store, and even the best way to get to the monorail so we could all get to Pikes Place Market. The next morning we had breakfast, the car service dropped us off at Pier 66 to begin our Alaska cruise. I would highly recommend this hotel as would everyone in our party of 8.", + "Date": "September 9, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "", + "Title": "“Great Location for visiting Space Needle and Seattle Center”", + "Author": "LeMoyneSanDiego", + "ReviewID": "UR77906294", + "Content": "Only block and a half from Seattle Center, Space Needle, a Hop On Hop Off stop, monorail. Very accommodating hotel staff, desk, maids. Clean, comfortable rooms. Free internet, business center. Extensive breakfast buffet, discount price for guests.", + "Date": "September 1, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "3", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "alberta", + "Title": "“Great hotel, great location!”", + "Author": "popcorngirlAlberta", + "ReviewID": "UR74232058", + "Content": "We stayed here for two nights in July. We liked this place a lot. The location is fantastic. Just far enough away from downtown so that we weren't paying 300.00 a night but still very convenient to the action. This hotel is right across the street from the Space Needle and on our first afternoon we took in the Needle and walked down to the waterfront for dinner and some wandering. The monorail leaves from the Needle and goes right into the heart of downtown for 5.50 for our family of four. The downtown bus service is free during certain hours, so they really make sure that this town is visitor friendly! Back to the hotel. The front desk staff were very courteous and helpful. The lobby is very tastefully decorated as are all of the common areas. The spaces are very clean and the rooms were very clean as well. The linens were very nice and of good quality. The rooms were very nice and spacious and well appointed with free high speed and HBO. They have a restaurant that offers a lovely breakfast buffet for 6.95 per adult and free to the kids. Great value! The only wrinkle was the fee for parking but as I understand this is pretty much the norm in Seattle so not really a big deal. It certainly wouldn't deter me from staying here again or telling my friends and family .", + "Date": "August 7, 2010" + }, + { + "Ratings": { + "Overall": "5.0" + }, + "AuthorLocation": "Cypress, California", + "Title": "“2 blocks to the Space Needle”", + "Author": "Jack90630", + "ReviewID": "UR74205421", + "Content": "This was a great Best Western! Large room with all the ammenities. View of the Space Needle from our room. Desk clerk was very helpful and held our bags while we looked around Seattle before our Alaskan Cruise. Breakfast was very good at a small charge. I really liked the \"green\" measures they have taken with this hotel.", + "Date": "August 7, 2010" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "2", + "Overall": "3.0", + "Value": "2", + "Sleep Quality": "3", + "Rooms": "3", + "Location": "3" + }, + "AuthorLocation": "Orchard Park", + "Title": "“In my opinion, not a 3 diamond hotel as advertised in AAA”", + "Author": "Barb41", + "ReviewID": "UR72802926", + "Content": "We had a hard time finding a hotel in Seattle. Our first choice would have been Silver Cloud Lake Union but they were booked. I called five or six other hotels and they were also booked solid. There are plaster anchor devices in the wall that must have held pictures and should have been covered over. I mentioned to the front desk there was a breakfast tray that had been left in the hall since the morning. The chair in the room has soil marks on it. We paid $135.00 plus tax for this room. On the positive side, it is within walking distance to the Space Needle, Ride the Ducks and the Science Fiction museum They offer a breakfast buffet for half-price to hotel guests -- $6.95.", + "Date": "July 29, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "3.0", + "Value": "4", + "Sleep Quality": "1", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "los angeles", + "Title": "“Good value near Space Needle, but bring some earplugs!”", + "Author": "traveltilidrop", + "ReviewID": "UR67217739", + "Content": "I stayed at the Executive Inn the night before embarking on a Royal Caribbean cruise from nearby Pier 91. The Executive Inn is a block away from McDonald's and two blocks away from the Space Needle and monorail. The Executive Inn was a good value for the location, and I was able to walk over from the monorail station after taking the LINK from the airport to Westlake Mall and then transferring onto the monorail at Westlake. The only problem I had with the motor inn was the noise. The people in the room next door to me had their tv blasting away at 10 P.M. while I was trying to sleep. They were so loud that I could hear every word they were saying. At one point, the woman asked her male companion to turn down the tv so that she didn't \"need to shout over it\". She needn't have bothered, he didn't turn it down, and she was so loud, he didn't need to. My husband managed to fall asleep despite the noise only to be woken up at 10:15 P.M, when someone knocked on our door. They went away before we could see who it was. You could also hear toilets flushing through walls, and loud talking from guests getting off the nearby elevator. There is a fire station nearby, so you can also hear when they respond to calls. There were also plumbers who were talking outside the hotel at 4:00 A.M. before driving off, and the trash dumpsters were serviced at 5:40 A.M. To the hotel's credit, I did receive a response to my complaint's about the noise mentioned in a hotel survey I completed. I was asked if I complained about the loud tv/talking next door, (I did not), and management promised to address the noise problems at future meetings. When I had encountered a loud tv previously at my stay in another hotel, I had complained, and security told me after responding to the complaint that the room was found to be empty with just the tv blasting which they then turned off- end of problem. Since there were two people in the room next door this time, and they were well aware that the tv was too loud, I didn't see the point in complaining, but at least it is nice to know that the hotel management probably would have told them to turn it down had they been asked. I recommend this hotel with reservations. If you plan to stay out sightseeing late and don't plan on going to bed until midnight anyway, or if you are a heavy sleeper, then the noise issues probably won't be a concern. For guests like me who are taking cruises from Pier 91, take the #24 bus to the pier rather than the hotel's town car (cost is $2 for the bus, $8 for hotel's town car, pp).", + "Date": "June 11, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "OhMai", + "Title": "“Our saviours! ~3.5/5??? Under new management? Because this place rocks!”", + "Author": "OhMai", + "ReviewID": "UR65021840", + "Content": "It was a pretty last minute decision to drive down here from Vancouver so we didn't have any hotels booked for the night. Best Western saved us from the potentially disastrous night over its neighbor Travelodge. We were going to settle for the latter but thank goodness we didn't. For a lower price, Best Western made our night a lot happier than we would've been. We arrived to the hotel around 1 am pretty ticked off that we couldn't find a decent hotel within our budget. Kathryn greeted us and had found us a wonderfully spacious room - 2 queen beds with a clear view of the Space Needle! We were even given a discount for being a Costco member, that's a first! I loved how we were allowed to keep our car in the gated parking garage until 6pm, that allowed us to take the Monorail the next day. The room was clean, and the beds were comfy. The shower pressure was perfect and water was hot enough. I honestly can't say anything bad about this hotel. From the moment you step in, everything looked well kept and managed. Even in the restaurant, the manager took his time to greet customers and help out the staff. The breakfast was $5 for hotel guests but it was well worth every penny! You can eat cereal, eggs, sausages, potatoes, danishes, DIY waffles, and so much more The location was only 2 blocks from the Space Needle, and it allowed us to get to Nordstrom and Macy's very easily by the Monorail ($2 oneway). This would definitely be my first choice of stay when driving down again. Please thank Kathryn for us for her wonderful service at the desk, and Jonathan for his kind help in the restaurant.", + "Date": "May 22, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "New Brunswick Canada", + "Title": "“A needle in sight”", + "Author": "Darnoc", + "ReviewID": "UR64344130", + "Content": "The Space Needle is across the street, the Duck Tour terminal and monorail are adjacent. Its a little away from the tourist hubbub but the Pike Street Market is an easy ten minute walk. This hotel is perfectly located. Room was spacious, clean and quiet. Checkin was courteous and efficient. Tiny but fast Computer centre in lobby. Excellent in-room WiFi. While breakfast is not included, the $5 discounted and abundant buffet at the adjacent restaurant is a wonderful value. Only negative: one of the two elevators was offline and there were no stairs. Long waits were irritating but could happen at any small hotel.", + "Date": "May 17, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Sleep Quality": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "San Diego, California", + "Title": "“One of the best Best Westerns”", + "Author": "Kitsune_SD", + "ReviewID": "UR61845686", + "Content": "We stayed here for 2 nights while visiting friends and sightseeing in Seattle. I had looked at rates online before we arrived at the hotel and found a low (around $65 per night) rate for a non-view room. At check in I pulled out all my travel discount id's (AAA, Best Western Gold Crown Platinum, government employee) and was told a higher rate than listed on the Best Western website. I told them we were on a budget and didn't need a view and they immediately honored the online rate. Lo and behold, when we got to our \"non-view\" room we had an excellent view of the Space Needle and EMP! We went out for the evening and when we came back there was a handwritten note from the manager thanking us for choosing their hotel and there was a complimentary cheese and fruit platter in the minifridge. The complimentary breakfast in the hotel is excellent, the best I have ever had at a Best Western. Staff were kind and helpful. You can't beat the location if you plan to visit the Space Needle and surrounding area - it's a one block walk. There's really nothing bad I can say about this hotel!", + "Date": "April 18, 2010" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "London, United Kingdom", + "Title": "“Nice Clean Hotel”", + "Author": "lmv62", + "ReviewID": "UR61620789", + "Content": "We stayed in this inn with my friends overnight, bed was comfortable, room was clean and spacious. It took us 15-20 mins. To walk to reach this place from greyhound bus depot- not bad for us as we love walking. We tried there breakfast buffet as it is not included in our package it only cost $ 4.95 each person-lots of variety to choose and food was good. The location of this inn was spot on as it is near to Space needle, Seattle center, monorail, Pacific science center, Denny Park and Pike market.", + "Date": "April 15, 2010" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "3", + "Overall": "3.0", + "Value": "3", + "Sleep Quality": "3", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "long beach, ca", + "Title": "“Great location, good value, friendly staff”", + "Author": "haveaniceday16", + "ReviewID": "UR56946985", + "Content": "Booked this hotel based on the location (near Key Arena) although was a bit skeptical because of the mixed reviews. I was relieved that overall the hotel was fine, clean, friendly helpful staff. The hotel is a but old and could use some updates (new carpet, furniture) but overall was fine - although nothing fancy or overdone, just the basics. I was impressed that they had recyling bin in the room and eco-friendly soap/shampoo dispensers in bathroom and shower. Nice to see the effort. Excellent location - quick walk to the space needle, monorail, or key arena.", + "Date": "February 23, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Sleep Quality": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Liverpool", + "Title": "“Excellent base for an excellent trip to Seattle”", + "Author": "Dirk_18", + "ReviewID": "UR55509250", + "Content": "Stayed for two nights after travelling down from Canada. Choose this hotel for it's location at Seattle Centre and wasn't disappointed. Literally a two minute walk to Seattles most famous landmark and other facilities and attractions. Was abit of a walk to the downtown area but enjoyed the monorail ride from Seattle centre to downtown. All in all and excellent hotel considering the price, whilst visiting a city like Seattle you won't be spending much time in the room and a hotel with a location like this one is perfect. Would stay here again", + "Date": "February 8, 2010" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "5.0", + "Value": "5", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "BC, Canada", + "Title": "“What a great hotel!”", + "Author": "MissChill", + "ReviewID": "UR53906209", + "Content": "What a great hotel, I'd stay there again and recommend this hotel 100%. Great value, clean, good location, amazing staff. The staff understand the true meaning of customer service, I can not stress this enough. Kyle and the rest of the front desk staff went out of their way to accommodate us. The breakfast was yummy, in fact I'd say those were the best waffles I've had in my life! We will for sure be back.", + "Date": "January 20, 2010" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Overall": "4.0", + "Value": "5", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Edison, New Jersey", + "Title": "“Good Value and Good Location”", + "Author": "1st_Time_in_DR", + "ReviewID": "UR50742065", + "Content": "This is the first hotel my husband and I stayed during our week-long visit in the Pacific Northwest. We stayed at this hotel for 2 nights on the Thanksgiving weekend. We like this hotel because many restaurants and the Space Needle are within 5~10 minute walking distance; we also walked to Pike Place Market and the Seattle Waterfront that are several blocks away (~20 minutes walk). The room is clean, although the bedspread looks a bit old; there is a microwave and a refrigerator in the room which may add more convenience; but we did not use them. The hot breakfast buffet is very good and is complimentary, with hot sausages, eggs, etc., and you can make your own waffles on the Waffle iron, in addition to choices of bread, yogurt, fruits, etc. The internet access in the room is free and very convenient. We paid $15/day for parking at the hotel parking garage, which seems to be typical for hotels in downtown Seattle. The heater/air-conditioner is a bit of noisy so we had to turn it off before we sleep - that can make it a little cold at night because there is only a blanket on each bed, in addition to the bedspread, which did not seem to provide enough of warmth if the heater is off when you sleep. It would be good if each room has an extra blanket or two, in case the guest may need it. We booked this hotel with Priceline by naming our own price and got a very good deal. For the price we paid, we are very happy with what we got at this hotel. The front desk staff were nice and helpful for checking-in and -out. The staff at the hotel restaurant/bar was also very nice when we asked for help. Our overall experience with this hotel is good and satisfactory.", + "Date": "December 6, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Massachusetts", + "Title": "“Lost in Seattle!”", + "Author": "Arewethereyet116", + "ReviewID": "UR50731670", + "Content": "Left the hotel without the GPS and got lost. Called the hotel and the Asst General Manager, Ian, was EXCELLENT! He stayed on the telephone with us until we reached the hotel. This may not sound like much, but if you happen to be the one lost it means a great deal, especially if you're going to be late for a concert. In fact the entire staff was great, always greeting us with a smile. Hotel was clean, comfortable (love the fireplace in the lobby) and located right next to the Seattle Center. They say location is everything and that may be true but so is Customer Service and this hotel has both.", + "Date": "December 6, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "5", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Vancouver, Canada", + "Title": "“Great location and value”", + "Author": "markenbc", + "ReviewID": "UR49582547", + "Content": "We live in Vancouver and frequently visit Seattle for an overnight visit. We have never stayed downtown before. That will be changing thanks to this hotel. The staff was extremely professional and curteous but at the same time made you feel like you were an old friend returning home. A great feeling for a first time guest. Our room was a nice size with a comfortable king size bed and nice and clean. Breakfast was nicely set up in the restaurant downstairs and was more than ample. Hot waffles, biscuits and gravy, cereal, scrambled eggs, toast, juce, coffee etc. The location is perfect. Within walking distance from anywhere in downtown Seattle that you would want to visit and literally right across the street from the Space Needle. It would be about a 15 minute walk to Pike Place Market - so allthough there is lots of underground parking at the hotel - you would not necessarily need your car for the duration of your visit. The hotel is also within walking distance of our favourite Italian Restaurant LaVita E Bella (2411 2nd Ave) We will definately be returning here again!!", + "Date": "November 19, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Overall": "4.0", + "Value": "4", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "Newcastle", + "Title": "“Cheap, great location, no problems”", + "Author": "sludgette", + "ReviewID": "UR49023779", + "Content": "Hotel is in a great spot with a view of the space needle from our window, walking distance to everywhere. Room was huge and fine. Free breakfast was great, heaps of food - hot and cold. We are budget travellers, a step above hostels, as we want to get the most out of the day/night and only need somewhere clean to lay our head. I wouldn't want to stay here for a romantic getaway, but we were thrilled with the price and what we got for it.", + "Date": "November 12, 2009" + }, + { + "Ratings": { + "Service": "2", + "Cleanliness": "1", + "Overall": "1.0", + "Value": "2", + "Location": "3", + "Rooms": "1" + }, + "AuthorLocation": "austin, texas", + "Title": "“Gross...never again!”", + "Author": "audballg", + "ReviewID": "UR47191745", + "Content": "Disgusting! Yowza. Super friendly front person dude. Walked into room--with the window open, fans going and the overwhelming powerfully disturbing smell of flea powder. When we went downstairs to see what was up, the female front desk person immediately said, \"Oh, Room XXX?\" Note--we never said the room, just described the scene. It was like a murder happened and they were trying to keep it a secret--including from the cool front desk dude, because he said, \"You need to tell me about those kind of things!\" We were totally freaked out. Even though the cool dude said they were at occupancy, he sure found us another room pronto and seemed there were more to spare. The next room was better, but still gross. I won't go there again. Several pluses--was cheap compared to everything else (you get what you pay for); the floors were pretty clean and there was a cool mirror that supersized your face. I stared at my pores for countless minutes. Great continental breakfast--real OJ. Enjoyable hot tub.", + "Date": "October 18, 2009" + }, + { + "Ratings": { + "Service": "1", + "Cleanliness": "3", + "Overall": "2.0", + "Value": "1", + "Location": "4", + "Rooms": "2" + }, + "AuthorLocation": "newport beach", + "Title": "“Disapointing”", + "Author": "NewportBeachClerk_1", + "ReviewID": "UR46201317", + "Content": "I stayed their over the labor day week end. The manager was rude and he even repermended his employee in front of the guest (me).The room was very spacious but dated the carpet was old and streched out. You could see the lumps in the carpet and the furniture top of tables where starting to bubble because it was laminated wood top. The best part is that you are in walking distance to the seattle center where we hung out most of the day. and still close to downtown. But I think for the money we spent we could of got a much nicer hotel. They just need to do a renovation they have not done anything to the hotel for at least 10 years.", + "Date": "October 8, 2009" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Location": "4", + "Rooms": "4" + }, + "AuthorLocation": "High Wycombe, England", + "Title": "“Just right for Seattle Opera”", + "Author": "malawi40", + "ReviewID": "UR40834947", + "Content": "My wife and I are from the UK and stayed in Seattle for a week to attend Seattle Opera's Wagner Ring Cycle. The Best Western Executive Inn is one of the nearest hotels to McCaw Hall (Seattle Opera's home) and underneath the shadow of the Space Needle. The monorail to the shops was nearby too. The hotel suited us fine - we liked the self-made waffle machine at breakfast.", + "Date": "September 11, 2009" + }, + { + "Ratings": { + "Service": "1", + "Cleanliness": "2", + "Overall": "1.0", + "Value": "1", + "Location": "2", + "Rooms": "1" + }, + "AuthorLocation": "Oregon", + "Title": "“Stay away if you can...Bad Service.....”", + "Author": "travellerOregon2009", + "ReviewID": "UR39952591", + "Content": "I have always stayed in Best Western before and never in my life thought that I would be writing this review. But this experience left a bad, bad taste. When I got my room booked for two queen beds because my wife is pregnent, I got one bed. When talking to the front desk, he mentioned that something was wrong with my booking. Anyways, they did offer to reduce the price. I was not even looking for the reduced price. I need rest and comfort, otherwise why I am spending so much money. Anyways, they also offered a rollaway bed - the most uncomfortable bed. I could not sleep whole night. I extended my stay, thinking that the previous night was one time deal. But it was a mistake. Since I could have good sleep, I took prescribed sleep aid. The next day, when I asked for late checkout @ 1 PM, they blatantly deny the request. They gave one hour, which was not sufficient for my sleep and my pregnant wife was also not well. And I had to drive for 6 hrs. Anyways, we left at noon. While driving on freeway, I avoided a serious accident because I was sedated and giddy. Only if I could have taken more rest, I would have never witnessed that incident. Then we went to rest area and took a lot rest. After coming from the trip, I did file the complaint. The first step to fix the problem is to recognize the problem - the problem that they had in your system instead of blaming me with my booking or having some sympathy to ask why we want to extend by an hour. They became defensive. I am sure they are going to put a comment to explain how every customer is important and how it was not there mistake. Apart from the misleading parking lot charge that I was not aware about ( and someone else had the same problem here) and dull ambience, the inability to recognize the problem in their service is a big disapppointment. Well, I made it clear to them that they are not getting any service from me or from my customers or vendors. Please use your judgement inspite of the response from the management to this comment. Why so many people are not happy is very clear to me. Stop being defensive and start fixing the problem with your service.", + "Date": "September 6, 2009" + }, + { + "Ratings": { + "Service": "2", + "Cleanliness": "2", + "Overall": "2.0", + "Value": "2", + "Location": "3", + "Rooms": "2" + }, + "AuthorLocation": "Frederick, Maryland", + "Title": "“I wish I could say it was great but I can't”", + "Author": "Tibar", + "ReviewID": "UR39357703", + "Content": "We stayed for 1 night and I'm glad it wasn't longer. We had a non-smoking room but the floor we were on smelled of stale cigarette smoke. Our room had a nice view of the space needle but it did not seem clean to me. The carpet seemed worn and in need of a good cleaning. the pillows were horrible. They were the smallest, pathetic excuse for pillows I have ever seen. They were so small I had considered using towels (except we didn't have enough to even shower) or our own clothing as pillows... SMALL PILLOWS!!!!!! The free breakfast was OK. The worst part about it was that no one waits their turn in line, but that says more about society today than the hotel. They knew there were 4 people in our room yet we had 2 towels and 2 wash cloths and good luck getting more. We stayed there because we were returning from Whistler and wanted to have dinner at the Space Needle before we flew back the next morning. It was convenient to the Space Needle but I would definitely check out some other chains in the area. They have to be better than this place.", + "Date": "August 31, 2009" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "3", + "Overall": "3.0", + "Value": "4", + "Location": "4", + "Rooms": "3" + }, + "AuthorLocation": "Orlando, Florida", + "Title": "“LOCATION...LOCATION...LOCATION”", + "Author": "HAYHA", + "ReviewID": "UR38710716", + "Content": "You can see the Space needle right from your room window... Walking distance from fast food restaurant, train, space needle and other attractions or just take a train for a few dollars to downtown (8-10 min.). Hotel personnel were very helpful and polite... Get very busy with people cruising out of Seattle... Morning breadfast was included on hotel rate...", + "Date": "August 24, 2009" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "4", + "Overall": "3.0", + "Value": "3", + "Location": "3", + "Rooms": "3" + }, + "AuthorLocation": "San Diego, California", + "Title": "“Convenient to space needle”", + "Author": "sdshells", + "ReviewID": "UR35795772", + "Content": "I specifically chose this hotel due to the location to the space needle, yet thought it would be wonderful to have a view of the needle from our room. Unfortunately by the time we arrived from the airport, none of those rooms were available. The room was fine, but had no view, and the sound of sirens kept us awoke us during the night. It was just myself and my 16yo daughter, and we felt quite nervous walking in the neighborhood after dark. The free breakfast was just ok (possibly at the end of the morning shift), but it was free. Parking was $15.", + "Date": "July 26, 2009" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "2", + "Overall": "3.0", + "Value": "3", + "Location": "3", + "Rooms": "2" + }, + "AuthorLocation": "Canada", + "Title": "“A pleasant stay”", + "Author": "JKowal", + "ReviewID": "UR35679021", + "Content": "The hotel in Seattle was inviting and accommodating. The only thing I would recommend is bringing your own pillow...the one's provided were small and lumpy and provided no neck support. The hotel could use an update in the rooms...wallpaper was peeling in the bathroom, and the carpet was a bit dingy. The breakfast was a nice surprise which was included in the price...a full menu including a waffle station. The hotel location was just steps away from the Monorail station and Science fiction museum. It was very close to many attractions, including the Pike Place Market. Upon arrival, the front desk informed us to park underground which was great, but did not say that there was a charge for the parking. When checking out the next day, they waved the parking fee since it was unexpected. I would stay here again if they updated their rooms a bit more and provided better pillows. The location alone was enough to be satisfactory.", + "Date": "July 24, 2009" + }, + { + "Ratings": { + "Service": "2", + "Cleanliness": "1", + "Business service (e.g., internet access)": "1", + "Check in / front desk": "2", + "Overall": "2.0", + "Rooms": "1", + "Location": "3" + }, + "AuthorLocation": "oroville", + "Title": "“Not all that great.”", + "Author": "bcpats2", + "ReviewID": "UR35299581", + "Content": "We booked the room directly over the phone, thought we were getting a pretty good rate (senior), did not know the parking was $15 a day on top of that until chekcing in ! ! Front desk clerk (Ed) was courteous and helpful in directions on map where we needed to go. Going in to the room.. curtains were open to display a dirty window, the ottoman was upside down, popcorn in the air conditioner grate, there was ONE coffee packet and no coffee cups - - got more from front desk. Kleenex dispenser was empty - - I stole one from the cleaning cart. The \"green\" effort is great - - however TWO bath towels, TWO hand towels and TWO facecloths - - good thing there were only the two of us. However.. I don't like to use my hand towel for my hair (don't do it at home) - - but when I brought these issues to the attention of the desk clerk, he informed me that I could have got another towel, and will inform the management/housekeeper about the rest. The \"rating\" or comment card from previous guest was still on the desk - - with not too favorable comments as well. The restaurant was pretty good for our evening meal and breakfast. Convenient to the Space Needle and park.", + "Date": "July 20, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Overall": "4.0", + "Value": "4", + "Location": "5", + "Rooms": "4" + }, + "AuthorLocation": "Comox, Canada", + "Title": "“Good Stay”", + "Author": "Comoxbox", + "ReviewID": "UR35199079", + "Content": "First time stay at this Best Western. No problems checking in. I believe the official check-in time is 4:00 pm, but we were in our room by 2:30 pm. We knew ahead of time about the $15.00/day parking fee. While it is becoming standard practice in most city hotels these days, we did think that this was high in price - given the fact that there does not seem to be on-site security, such as in a secured parking lot. But, we were prepared. We were in a second story room in the back. Very quiet. Very spacious room. It was very hot during our stay and the efficient air conditioner was much appreciated. Everything was clean. There was a fridge and micro. There were not enough towels when we arrived. Requested a couple of extra bath towels and they were brought up quite quickly. The free hot breakfast was good. On one of the mornings, there was biscuits and gravy, which was quite a novelty as a breakfast dish for us Canadians. Scrambled eggs were good. It was nice to have a variety of beverages to choose from. One daughter was just pleased that you had cereal! We did eat in the hotel restaurant for one supper. We were hoping to have the $12.95 meals, which were displayed in the menu at the front counter. But that same afternoon they actually changed the menu. Menu is okay. Not so varied and a bit more expensive now. We did have great service from the staff. The only thing that I would have changed was to have 2 people on the front desk in the mornings (we were there around 9:30 am). Between people checking out, some even checking in and various phone calls, the woman at the front desk was having trouble keeping up, but she kept trying and was polite to everyone. There were at least 2 people in the afternoon, so it would be nice to have the same in the mornings. The front desk staff were very helpful overall. We asked 2 different people about directions and restaurants and followed there advice and got exactly what we wanted.", + "Date": "July 19, 2009" + }, + { + "Ratings": { + "Service": "1", + "Cleanliness": "1", + "Overall": "1.0", + "Value": "1", + "Location": "4", + "Rooms": "2" + }, + "AuthorLocation": "Vancouver, BC", + "Title": "“The worst in customer service and the hotel isn't much better!”", + "Author": "DancingPanda", + "ReviewID": "UR33986906", + "Content": "This was the last stop on a week long family vacation. After outstanding service and hotels throughout Oregon including a stop at another Best Western, we were expecting a nice night to complete our vacation. Nothing could have been further from the truth with this place. Having stayed a numerous Best Western hotels throughout Canada and the US, I expected a certain level of service and amenities. The front desk staff are not interested in their guests and in fact made us feel like they were doing us a favour. After finally getting to our floor (the elevators are beyond slow and no stairs to be found), the hallway was dark, dingy and certainly not up to the level that would be expected from a Best Western. The room doors are beat up and look dirty, the ceiling is low and the hallways are dark. The room was clean although it has certainly seen better days. As there are few restaurants in the area, we decided to eat at the restaurant. The food was good although overpriced, the young lady who \"greeted\" us could not have been less interested in her job. Our server was very nice and service was prompt. Following dinner, I returned to our car to get something. On the way back, it was almost comical with the length of time it took to get into an elevator - people were left waiting for another car...again no stairs in sight. In the hallway, things went from bad to worse...a disgusting bug of some nature was wandering in the hall, which I killed...still wonder how many more there were! We had booked a room with 2 queen beds, which should indicate that a number of people may be staying in the room. The coffee maker in the room comes with enough coffee for 1 cup. Unless of course someone wants decaf. So at most, there were would be 2 cups of coffee. The complimentary breakfast was among the most unappealing we experienced on our trip. The water in the scrambled eggs should have been a tip-off but I still took some, one bite was more than enough. With one staff member for a 4th of July weekend, finding a clean spoon became an epic adventure and again very little interest was shown in meeting the needs of the guests. Upon check-out, the young lady at the desk was completely unable to meet the basic level of customer service. At no time did she ask if my stay had been okay or any other interest in our impressions. Following a very silent transaction, she did not thank us for our business or even wish us a good trip. The location of this hotel is good for the Space Needle and another attractions. However, I wish I had checked out the Travelodge or Holiday Inn that are very nearby. I will NEVER visit this hotel again and will actually think twice about using the Best Western brand.", + "Date": "July 6, 2009" + }, + { + "Ratings": { + "Service": "1", + "Cleanliness": "1", + "Overall": "1.0", + "Value": "3", + "Location": "5", + "Rooms": "2" + }, + "AuthorLocation": "Washington", + "Title": "“Good location but that's about it...”", + "Author": "SpokaneDan", + "ReviewID": "UR33589494", + "Content": "After arriving in Seattle at then end of a drive across the state, I called the hotel around 1400 to check to see if early check in would be possible. If not, we would just drive down to the waterfront and do through the aquarium. We were told by the hotel employee that she could not answer that over the phone, we need to go in to find out the answer. I realize that the answer to this question has several different variables: room availability, company policy, etc. However, we had traveled across the state with two kids and were just asking if it would be possible. I would have been happy to check in later. Once we arrived, we were checked in by the same individual that we had just spoken with. We were behind another couple that was checking in and I overheard the employee provide instructions to the couple ahead of us. After checking in, we were told that there was a daily parking charge of $15, which while somewhat reasonable, was not advertised at the time of the reservation. The unnamed employee (no nametag visible) then offered assistance to the next people in line to check in. At which point, I asked where the parking was. I received a blank look in return. After getting that it was below the building, I went to park my car. Now, I must comment that the parking garage leaves a LOT to be desired. The two handicapped spots that are next to the elevator are only marked for compact vehicles. I do not drive a compact vehicle. I can accept existing parking garage design restrictions prevent ideal parking spaces. I can also acknowledge that while they might meet the letter of the law for American with Disabilities Act, it does not make it convenient in any way. I was able to locate a parking spot further away from the elevator. But that presented a problem in itself. When my wife tried to bring the luggage cart to the car, she couldn’t. The parking structure had a height restriction of 6 foot. The cart was taller than 6 foot. I was able to tilt the cart over and drag it through this height restricted area because it was empty. But, once loaded with our luggage, I could no longer perform this feat. I will point out that you can go around the parking garage to the other side where the height restriction allows the cart to pass through loaded. However, as previously mentioned, I am handicapped and walking any distance is rather difficult. Walking into my room was like hitting a wall of cheap cologne. I don’t know if the smell was supposed to cover up a more foul stench, or if it was from the previous occupant. Either way, it was rather unpleasant, if not survivable. I proceeded to sit in the nice comfy chair only to find out that all the comfy qualities of said chair were worn out. The arms of the char were not nicely padded, instead the wood frame wound up digging into my arms. Sense I was on my long awaited vacation, I figured that I would make the best of things. I then took off my shoes and socks, I like walking around barefoot on carpet. It’s a small guilty pleasure after having my foot in and out of casts for four years. I walked across the room to splash some water on my face only to find that my feet stuck to the carpet with every step. I put my socks back on. Jump ahead to my shower experience. I will acknowledge that your hotel has “Gone Green,â€� and while the shower head might be eco friendly, it is not person friendly. A high pressure, low volume nozzle is more fitting in a C&C environment, not in a shower. I found that the extra time spent trying to rinse off countered any water saving qualities that the shower head offers. The Elevators are smooth if not very slow. I am sure that this is a constant complaint, but let me address this. While waiting for the elevators, after several minutes, I began to look around for the stairs. I saw on the wall next to the elevators a sign indicating in case of a fire, use the stairs. Great sign, really useful to those that are unaccustomed to elevators, however, I saw no signs as to where these stairs were. Now, up until now I have talked about comfort features. This is a real safety issue. On day two, I was talking to another hotel patron about the long wait for the elevator. He mentioned to me that there are stairs at both ends of the hall, but they do not go down to the lobby. The stairs apparently only lead to the outside. For being an eco friendly hotel, not providing the option for stairs instead of the elevator seems a little short sighted. I know that this addresses a structure issue and not one easily overcome without major building modifications. I can say that the room had a very nice view of the Space Needle and was conveniently located next to the EMP, Space Needle, and the Pacific Science Center. But the hotel description fails to mention the fire station that must reside next to it. Between the sirens going off all night and the people running screaming down the hall, I found it really rather difficult to get any sleep. I will take the blame for not reporting the screamer to the front desk. By that time, I had pretty well given up on sleep and found it a distraction from the sirens. The four days and three nights that we spent in this hotel sounds more like a comedy of errors that the tragic experience that it was. When I spend my vacation time and my money on a hotel room, I expect far more that what I received. That being said, the experience was not a complete waste. After having spent my vacation in this hotel, I have absolutely no desire to stay in any other Best Western hotel again. If asked by family, friends or coworkers, I would not recommend this hotel.", + "Date": "June 30, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Overall": "4.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "Washington DC, District of Columbia", + "Title": "“Great location, great room, great value!”", + "Author": "Love_2_Travel_djkljd", + "ReviewID": "UR30249281", + "Content": "First let me say I like this hotel and I recommend it. I just want to first point out a few weird things about my room. When I checked in and went to my room there was a plate of leftover scrambled eggs sitting right outside my door (see the pics). It stayed there for over 5 hours, even though when I checked in there were cleaning carts nearby, and 5 hours later a guy was vacuuming right outside the room. Did none of them see the plate?? Also I went to turn a doorknob and it came off in my hands (see the pic). Those are my only complaints. Now on to all the praise: Big room, free high speed wifi, big 27\" TV, very close to the Space Needle and everything over in Seattle Center including the monorail, the Experience Music Project, and the Science Fiction museum. I could see all these things from my window. They are very big into recycling and being green here, which is good, there is even a recycle bin in the room. Oh, the local news station has a helicopter on their roof right across the street which seems to take off a lot, but I understand that is not the hotel's fault. Just pointing out you may hear a lot of helicopter noise. Back to the praise: fridge and microwave in room, restaurant in hotel, large couch, easy chair with ottoman, high back leather chair and desk, powerful Oxygenic shower head in shower, etc. etc. I highly recommend this hotel, they just need to pay attention to cleaning and maintenance issues a little bit better.", + "Date": "May 18, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Overall": "3.0", + "Value": "3", + "Location": "5", + "Rooms": "3" + }, + "AuthorLocation": "Olympia, WA", + "Title": "“Nice Staff- Rooms need updated”", + "Author": "BestWesternEmployee", + "ReviewID": "UR29019504", + "Content": "Hotel staff was friendly. I am a Best Western Employee and was shocked when I got a room with an awesome view of the Space Needle at the employee price! Parking was about 15 dollars- which we thought was a little steep. The rooms are decent enough, but you can tell the building is very old. We liked the recycling bin in the room. A smart idea that more hotels should put into practice.", + "Date": "April 29, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Overall": "3.0", + "Value": "5", + "Location": "5", + "Rooms": "3" + }, + "AuthorLocation": "Portland", + "Title": "“Good Seattle budget hotel in a fantastic location!!!”", + "Author": "tkrbl", + "ReviewID": "UR28970173", + "Content": "This hotel is a great bargain for those visiting Seattle. It is a VERY short walk to the Seattle Center where you can find the Space Needle, Experience Music Project, Science Fiction Museum and the monorail to downtown. I highly recommend this hotel for those traveling on a budget or with kids. The free breakfast is HOT and includes niceties like waffles and real orange juice. We paid extra for a room with a view of the space needle, it was worth it. There is also parking under the hotel that is very secure. We will visit this hotel again. One word of caution: There is an underage nightclub on the corner, noisy teens start arriving at 10PM weekends. I suggest a higher floor or ear plugs if that noise will bother you.", + "Date": "April 28, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Overall": "5.0", + "Value": "5", + "Location": "5", + "Rooms": "5" + }, + "AuthorLocation": "CHSChoirs", + "Title": "“Best Western: Group Travel at its Best!”", + "Author": "CHSChoirs", + "ReviewID": "UR28899969", + "Content": "If you are traveling with a group of students to Seattle, stop looking for a place to stay because this is it. The Best Western Executive Inn is located directly next to the Space Needle and the city's monorail system. The monorail gives large groups access to the Seattle downtown without the excessive costs of bussing at virtually all times of the day. The proximity of the Space Needle keeps the surrounding area safe at all times of the day, and the hotel itself is well-lit and nicely maintained. The interior of the hotel has a small but comfortable lobby, as well as a full-service restaurant and bar, while the rooms themselves are spacious and very clean. The restaurant offers an incredible daily breakfast to large groups that includes: eggs, roasted potatos, sausage, waffles, bagels, pastries, a variety of cereals, juices, fresh fruit, coffee and tea that is far better than I have had at many more \"high-end\" locations. Beyond this, because of the variety of options, this breakfast is uniquely suited to the finicky appetities of younger travelers, and thereby ensures that all in your group will be equally satisfied. Most importantly, the staff at the Executive Inn is just superb. Knowing how large groups can often require additional attention to make sure that all needs are met, the staff at Best Western is always ready to do what is necessary to ensure that your group gets what they need to be comfortable and satisfied. This willingness to positively work with groups to keep things going smoothly makes things beeter for your group, and consequently all of the other guests in the hotel as well. In short, the central location of this hotel, the easy access it provides to the downtown area, the cleanliness of the accomodations, the great breakfast afforded to their guests, and the hospitality of the staff make this the perfect place to stay if you are bringing a group to Seattle. Stop looking, and give them a call, you'll be glad you did.", + "Date": "April 27, 2009" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "4", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "2", + "Overall": "3.0", + "Value": "3", + "Rooms": "3", + "Location": "3" + }, + "AuthorLocation": "Stockholm", + "Title": "“an okay standard hotel”", + "Author": "bishop100", + "ReviewID": "UR24619817", + "Content": "This hotel gets and \"average/ok\" rating from me. Staff on the whole were friendly enough, though not the standard expected when staying or visiting somewhere in the USA. There was one particular woman on receiption we nicknamed PPMT (Permanent PMT), none of the staff wore name badges so I can't name her, but she was in her 20's with short blond(ish) bobbed hair, she was rude, short conversationalist and just downright customer unfriendly. The girlfriend of one of my friends who stayed with us, rung from home and also complained to us about her and her attitiude. She described her attitude perfectly to us and it couldn't have been anyone else. There were times we thought that it was a bad day, but no the 3 times we saw her there, she was the same!! Anyway, the hotel is an okay. The rooms are pretty standard though the walls pretty thin, in fact we were able to do tap on our friends wall in the room next to us if we wanted them instead of ringing, and were able hear one of our friends snoring too!! The windows are too thin also, our cheaper rated hotel room didn't have a view of the space needle, so I only assume that the windows are thicker for the richer guests. I say this because every morning, whether you like it or nor you get woken up in the morning by he sound of TWO HELICOPTERS. They come from the local TV news buildings, Komo 4 news, and another news broadcaster that I can't remember the name of. Added with this is almost constant noise from police, fire and ambulance sirens. In the end I bought ear-plugs and slept very well - this is a tip to be highly receommended!! A small gripe from an \"international\" visitors point of view, is that the TV had no international TV stations, there is around 80 to choose from and not one is world news, for example BBC World or CNN International. This is as i say a small gripe, as you can use the internet for free in the \"business center\" which is just a very small room with two computers in it, if you want to catch up on things back home etc. The breakfast buffet is also ok, though after staying there for 6 days (we used the hotel as a base for different excursions), it was became samey. Your selection is potato wedges, chippolatas, scrambled egg (which was also square shaped as though it literally had just come out of can), waffles, 2-3 choices of cereal and oatmeal, bananas, 3 juices and tea and coffee. Good points are that's it is VERY close to the Space Needle (which itself is over rated as we later found out that you can go up the Columbia Center building in downtown which is 75 floors up instead of 42! and gives better panoramic views). The space needle has a monorail whoch connects you to downtown within 2-3 minutes and a return trip for $4 it's not a bad way of travelling into to the city. The hotel has friendly bar staff and, rarely for a hotel (I think), a pool table which was frequented by us a couple of times. Best of all for us, was that it was near to a great bar called SPORT, and as the name suggests it's a sports bar with the friendliest bar staff you can meet, what a find that was. Good food too, and just a two minute walk from the hotel. The car park, despite the critism I've read is very secure, ok you have to pay for the parking space, but I'd much rather have to do that than leave it outdoors. We saw two men forcing money out of the parking meters in the car park opposite one morning, and no doubt they had a look around the cars in the car park to see anything valuable was on display before raiding the machines!! I'd come back and stay again, I think, but will be bringing my ear-plugs and stab-proof vest with me next time, in case I dare to walk more than 5 minutes away from the hotel and space needle.", + "Date": "February 16, 2009" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "4", + "Overall": "3.0", + "Value": "4", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "Vancouver, Canada", + "Title": "“It's a great location”", + "Author": "Stephen of Marikina", + "ReviewID": "UR24437194", + "Content": "We were vacationers from Vancouver, Canada and the following are my summarized thoughts of the hotel: Pros: 1. The location was perfect since it was just a block or two away from the Needle. 2. The room was clean, no foul odor. 3. The staff were polite and helpful. 4. Buffet Breakfast was complimentary and ample. 5. Free 30 mins. local calls 6. Eco-friendly utilities Cons: 1. The bath tub didn't have a hand shower. 2. Certain sections of the hotel have faded / old wall and floor decor. 3. The parking was not free, even if there was plenty available. We were hoping that this was free, but they charged us anyway. 4. The in-room heating/cooling system is very old.", + "Date": "February 10, 2009" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "3", + "Location": "3" + }, + "AuthorLocation": "SF Bay Area", + "Title": "“Clean, eco-friendly bargain with great staff”", + "Author": "wowvoyageur", + "ReviewID": "UR24424763", + "Content": "I had three nights to spend in Seattle and wanted to stay fairly close to downtown. I almost always go through that Website where you can \"Name Your Own Price\" (can't mention it by name here or they won't post this) to get the best rate possible on a top-tier hotel, but since I was traveling alone and was on a tight budget this time, I decided to go with a mid-range property. I bid $50 at the 2-and-a-half-star level and the Executive Inn accepted my offer. I booked it for just one night because I wasn't sure what to expect and didn't want to risk getting stuck in someplace unacceptable for my entire stay. I realized the evening of my arrival that I'd be getting in really late, and I called them to let them know; the front desk agent was super nice and did a great job giving me directions. When I got there (around 3 am) I parked on the street. Check-in was fast and easy and he comped me a parking pass for the hotel garage because of the late hour, which saved me from either paying $15 or getting up by 8 to feed the meter. I got to the room and found it to be large and clean with a refrigerator and microwave. I was dead tired but impressed enough with the value that I fired up my laptop and used the free Wi-Fi to ask Capt. Kirk to bid on another night at the same rate --which was accepted -- before going to bed. I got up in time to hit the free breakfast buffet and was blown away by the selection: lots of hot items (scrambled eggs, potatoes, link sausages, make-your-own waffles), bagels, yogurt, several kinds of cold cereal, a selection of fruit juices and decent local name-brand coffee. The plates and bowls are disposable (think Chinet) and so are the kind-of-flimsy utensils, but it's all compostable and what isn't composted is recycled. So if being environmentally conscious is important to you, this is a great place to stay. There are recycling bins in every room and the vanities and showers have dispensers for soap, shampoo, conditioner and moisturizer rather than individual packages. And while some might say the property \"needs a little updating\", not ripping out fixtures and finishes every few years is an earth-friendly approach. Ultimately, I was happy enough to book a third night too. I switched rooms after the first night to get an even-numbered room on an upper floor with a western exposure and a great view of the Space Needle which is a couple of blocks away. The odd-numbered rooms have a \"city view\", but it's more alley than skyline. The Executive Inn may not be elegant or trendy, but it's clean and I found all the staff to be friendly and helpful. I'ts not someplace I'd book for a special occasion or stay with someone I wanted to impress, but otherwise I'd definitely stay there again if I could get a bargain rate like that. There's a great message board where you can get tips on how to bid on hotels, rental cars, etc.; again, I can't mention it by name but search for \"where we learn to make travel affordable\" and you'll find it.", + "Date": "February 10, 2009" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "4", + "Business service (e.g., internet access)": "4", + "Check in / front desk": "4", + "Overall": "3.0", + "Value": "3", + "Rooms": "3", + "Location": "4" + }, + "AuthorLocation": "Portland, oregon", + "Title": "“Nice Place to stay but bad neighborhood”", + "Author": "Portlandjules", + "ReviewID": "UR24253264", + "Content": "My family and I stayed at this motel and it is a nice place to stay. Very clean, excellant breakfast and friendly staff. If you plan on walking or taking the public transportation watch for homeless people there is a lot of riff raff in the surrounding area. A teenage club directly across the street from the hotel.", + "Date": "February 5, 2009" + }, + { + "Ratings": { + "Service": "2", + "Cleanliness": "3", + "Business service (e.g., internet access)": "4", + "Check in / front desk": "1", + "Overall": "2.0", + "Value": "2", + "Rooms": "2", + "Location": "2" + }, + "AuthorLocation": "vancouver", + "Title": "“Deceptive Staff”", + "Author": "ardarvin", + "ReviewID": "UR23256277", + "Content": "Deceptive front desk staff, claiming \"you cannot park on the street between 10pm and 4am\" ... in order to try and get you to pay the $15 parking fee with them. This is completely not true. Parking is free in Seattle on the street between 6pm and 8am. They even put deceptive signage on the outside of the building facing the street, saying \"no parking between 10pm and 4am\"... but this is wrong. It is a public street, and falls under the same Seattle bylaws. Locals seem to know this and park there anyway to go to a nearby late-night club. Anyway, save your money and park on the street (plenty of free space in this area), or stay at the Travel Lodge next door which offers free parking. As for room...the \"organic fresh odor neutralizer\" stuff they use is nauseously overpowering. Any attempts by them to be \"eco-friendly\" were lost on us, as we had to blast the heat with the window wide open in order to try and aerate the room. Other than that, only minor complaints. It sucks that the room key is one big advertisement for some pizza company, and that there is advertising and overbearing signage in the room, but I guess this is to be expected for a major chain.", + "Date": "January 4, 2009" + }, + { + "Ratings": { + "Service": "3", + "Cleanliness": "3", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "2", + "Overall": "2.0", + "Value": "2", + "Rooms": "2", + "Location": "3" + }, + "AuthorLocation": "Perth, Australia", + "Title": "“Couldn't wait to leave.”", + "Author": "Quokka7", + "ReviewID": "UR20892823", + "Content": "I stayed there in September. The bed was hard as a rock. It was like sleeping on planks of wood. The only saving grace is that my room had a lovely view of the Space Needle. I pre-booked and paid for two nights, but was so fed-up and disappointed that I left a day early. They wouldn't give me my money back for the unused second night. They said that I would have to do that when I returned back to Australia. I was also disappointed and extremely surprised that they didn't have Room Service.", + "Date": "October 15, 2008" + }, + { + "Ratings": { + "Service": "1", + "Cleanliness": "1", + "Check in / front desk": "2", + "Overall": "1.0", + "Value": "1", + "Rooms": "2", + "Location": "3" + }, + "AuthorLocation": "vancouver", + "Title": "“Never Stay Again”", + "Author": "popcornVancouver", + "ReviewID": "UR19091496", + "Content": "Tired looking hotel and room. Dirty towel in bathroom when we checked in. Room did not smell fresh. Dirty dish left on the floor in the hall across from our room, for the 3 days we were there. Male desk clerk not friendly. We asked if there was any family restaurants near the hotel and he rudely said, a pizza place down the street and the hotel restaurant. The next day we found a McDonalds on the next street and many more restaurants 2 streets over. 100% non smoking hotel but people in rooms near our room smoking marijuanna and the stink was everywhere. I have chronic asthma and 3 small children and this was not acceptable by any standards. We paid, with hotel/parking, about $550.00 canadian dollars for 2 nights. Way overpriced for what we got. We will never stay there again and we travel internationally on a regular basis so are very aware of good hotels that are out there.", + "Date": "August 18, 2008" + }, + { + "Ratings": { + "Service": "2", + "Cleanliness": "2", + "Business service (e.g., internet access)": "2", + "Check in / front desk": "1", + "Overall": "2.0", + "Value": "2", + "Rooms": "1", + "Location": "3" + }, + "AuthorLocation": "Toronto", + "Title": "“Not impressed unfriendly staff”", + "Author": "luvtomovetosouthwest", + "ReviewID": "UR18709017", + "Content": "When I checked in, I asked for a higher floor (well the 3rd floor was the highest), but the lady at the front desk told me that she could only provide me this particular room on the second floor. (I used my AAA rate) so I guess you are restricted only on certain block of rooms. That's fine but when I got in the room, the place was smelling so badly of food perhaps from the previous guest. So the windows were wide open obviously to get rid of the smell. Needless to say, it was freezing and damp since it was still raining (it was in early June). I checked back downstairs and complained. She still hesitated to move me to another room. Extremely unfriendly staff. Breakfast was OK, and I heard a guest comment that he had been staying there for years but that the hotel had really gone downhill in terms of standards. The hallways could use a bit of an uplift and should be cleaned I will not recommend this hotel at all. The only good thing is that they use environmental friendly products in their bathrooms.", + "Date": "August 7, 2008" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Check in / front desk": "4", + "Overall": "4.0", + "Value": "4", + "Rooms": "4", + "Location": "4" + }, + "AuthorLocation": "Tulsa, OK", + "Title": "“Pleasantly Surprised”", + "Author": "CAR09", + "ReviewID": "UR16907055", + "Content": "We were pleasantly surprised. The closeness of the monorail was great and we had an excellent view of the space needle. The rooms were large, clean and the staff were very helpful. Would definitely recommend this hotel to someone looking for nice accommodations with a good rate.", + "Date": "June 13, 2008" + }, + { + "Ratings": { + "Cleanliness": "4", + "Check in / front desk": "5", + "Overall": "3.0", + "Value": "4", + "Rooms": "3", + "Location": "4" + }, + "AuthorLocation": "Edinburgh, United Kingdom", + "Title": "“No frills, not bad”", + "Author": "murphy2384", + "ReviewID": "UR16892022", + "Content": "This hotel is nothing special but it is not bad either. The location is ideal in terms of getting to the monorail to take you downtown or the space needle. The rooms are clean with a great big fridge to store your beers etc in. The lobby is inviting with free coffee. It is in a bit of a weird area, right next to a major road. As I say nothing special but good if you are looking for a no frills decent hotel. Paul", + "Date": "June 13, 2008" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "3", + "Business service (e.g., internet access)": "4", + "Check in / front desk": "4", + "Overall": "3.0", + "Value": "3", + "Rooms": "3", + "Location": "4" + }, + "AuthorLocation": "Melbourne", + "Title": "“Slept well in Seattle”", + "Author": "AntonOfOz", + "ReviewID": "UR16889684", + "Content": "Located near space needle, Seattle center and monorail. Room was adequate and service pleasant and courteous. Good b'fast available early. Good for tourists. Reasonable value for a city hotel.", + "Date": "June 13, 2008" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "5", + "Business service (e.g., internet access)": "4", + "Check in / front desk": "4", + "Overall": "4.0", + "Value": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Brooklyn, NY", + "Title": "“what a view!”", + "Author": "jane_birkin", + "ReviewID": "UR16624790", + "Content": "I was pleasantly surprised by this Best Western, which I tend to think of as a fairly budget chain. This Best Western is really an exception--fantastic view of the Space Needle from my window, spacious and exceedingly clean rooms, warm and responsive desk staff. Plus the committment to Greensuites is impressive. It's a few blocks away from Belltown so there isn't much happening in the immediate vicinity except for construction. Seems kind of deserted at night so I don't know if I'd walk around there alone at night, but hey, it's Seattle and people drive.", + "Date": "June 2, 2008" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Business service (e.g., internet access)": "4", + "Check in / front desk": "3", + "Overall": "3.0", + "Value": "3", + "Rooms": "4", + "Location": "2" + }, + "AuthorLocation": "Limburg", + "Title": "“Nice hotel”", + "Author": "RSinNL", + "ReviewID": "UR16035464", + "Content": "Rooms were nice and clean. Diner in restaurant was ok. Overall good hotel. Location is good, near space needle and not to far from downtown (near monorail) There's a club in the neighbourhood as already mentioned before, and we also had some noise of it during one night.", + "Date": "May 14, 2008" + }, + { + "Ratings": { + "Service": "2", + "Cleanliness": "4", + "Business service (e.g., internet access)": "3", + "Check in / front desk": "2", + "Overall": "1.0", + "Value": "2", + "Rooms": "2", + "Location": "2" + }, + "AuthorLocation": "Zurich", + "Title": "“Be aware!!! Worst hotel ever.”", + "Author": "traveller380", + "ReviewID": "UR15876581", + "Content": "i booked this hotel because of the good reviews on this site, but this was a bad mistake. i cannot understand how this hotel got such good reviews. i,ve been in may hotels all around the world, but this was really one of the worst. they could not find my reservation. altought the rooms are \"clean\", the hotel is 80ies style and obviously was not renovated since then. the windows in my room were so leaky that you could hear people talking and the traffic the whole night long. another sideeffect: it got terribly cold at night. the heater - from the 80ies as well - could not really solve the problem. never again.", + "Date": "May 10, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Business service (e.g., internet access)": "4", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Bellingham, WA", + "Title": "“Unexpected Excellence”", + "Author": "Chopstick7", + "ReviewID": "UR15604076", + "Content": "We stayed at this hotel for the Seeds of Compassion Event in April 2008. We needed a central location for Seattle Center/UW/Qwest Field. Parking was $15 per night, reasonable for Seattle standards and as a Crown Club Member, our parking was front door center... we also got to leave our car for the day we checked out. First impression always is the front desk, we were met with friendly smiles and excellent service from start to finish. I spend about 40 nights a year in hotels and this was the best customer service i've experienced in years. Upon checkout we received perfect directions to the location we were headed on foot. The location was perfectly convenient, the room was nice sized, clean, and enjoyable. Free high speed internet was a plus. We enjoyed our view of the Space Needle and the Seattle center carousel. Especially convenient was the location going back and forth to Seattle Center, getting downtown, Pike's Place, etc. Hands down our new place to stay in Seattle.", + "Date": "May 3, 2008" + }, + { + "Ratings": { + "Overall": "1.0" + }, + "AuthorLocation": "Creston", + "Title": "“No respect for teenagers”", + "Author": "trip123me", + "ReviewID": "UR15042973", + "Content": "My Son arrived only to find that they would not rent a room to him. Just because he did not hold a credit card, even though he had permission to use his parents, and we called to verify. We were told this could only be arranged during office hours. It was now late, office hours were over, I would have thought that the manager could make the decision. But he told me NO. They had nowhere else to go. The manager suggested a grungy hotel down the road. They had cash, and our credit card and we even talked to the manager, but he told us he could not make any exceptions, as this would be discrimination. I think that it is discrimination to the teenagers, as they would not rent to them with our approval, written or verbal. I can make purchases online, but somehow I could not even place my credit card as security for the price of the room and other expenses. Some policies are too strict and some exceptions should always be allowed. I spoke to Best Western head office and they told me that all Best Westerns were individually owned and operated, therefore the policy was only with this one hotel. So why couldn't the rule be bent a little? It wasn't alot to ask for. Let the decent kids have a good place to stay, no you treat them like scum and you wonder why our kids are the way they are today. WOW !!!!!!!! So if you decide to stay here, beware of policies.", + "Date": "April 15, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Business service (e.g., internet access)": "4", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Washington DC, District of Columbia", + "Title": "“Best kept secret (3rd time staying; still a charm!)”", + "Author": "LVinWA", + "ReviewID": "UR14769555", + "Content": "It may not be a 5-star, but you can't beat it. Third time we've stayed and they've increased in our esteem again! This BW caters to the business crowd, but we've always stayed for leisure (usually on a weekend). For the rate, it's perfect. Clean, \"green\", and if you request & it's available: a drop-dead view of the Space Needle practically across the street. (Ask again at check-in to make sure.) A mere walk to Belltown (about 5 short blocks) where too many choices of restaurants, wine (and spirits) bars, younger folks clubs (live music, pubs, etc), jazz clubs --if weather permits, a nice hoof over to even Pike's! You don't get the usual BW complimentary continental breakfast buffet, but b/c rates are lower we splurge on breakfast via room service. Parking's free in lower locked parking, which has cameras so we felt cool leaving our many shopping finds from this great shopping city discretely tucked away in back of our SUV. Check them out, for the money they're not long for best kept secret status too much longer. Kudos to the staff and management of this property; well done!", + "Date": "April 3, 2008" + }, + { + "Ratings": { + "Service": "4", + "Cleanliness": "4", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "4", + "Overall": "4.0", + "Value": "4", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Pinole, California", + "Title": "“Perfect location!!”", + "Author": "cmyer", + "ReviewID": "UR14349695", + "Content": "While it's true that it is not the perfect place, believe me when I say that it is actually a diamond in the rough. My boyfriend and I came to visit Seattle for the first time this year, we stayed for 4 days/3nights and since I knew we were going to be out of the hotel the majority of our days with sightseeing I decided to book a room here. Best decision I ever made!! My pros: - Everything is within walking distance (Space Needle is practically in your backyard, Belltown with all the restaurants, bars, and clubs is just a few blocks down the street and the Pike Place market is about a 10 minute walk away or you can hop on a bus to go deeper downtown, etc) - Rooms are clean. - Heater worked really well - They have room service, and their staff of servers are pretty considerate and nice - FREE wireless internet service and it's fast! - Room service called us to ask if we needed new towels or anything else. - My boyfriend bought fish at Pike's Market, which was delivered to this hotel. They were nice enough to store it in their restaurant freezer for us free of charge! Some cons: - You have to pay for parking - The hallways kind of scared me upon getting off the elevator because it seemed pretty dingy (they need to do some steam cleaning or something - I would not want to walk around on bare feet!) - The construction zone next to the hotel might worry people but seriously, we didn't hear any of that noise through the walls or anything in the morning. - The people at the front desk can be a little nicer but that really wasn't a big deal to us. Overall, we enjoyed our stay at this hotel because of its location. You can pretty much see almost everything there is to see in Seattle (or at least the best places if not everything) if you stay here and you wouldn't even need a car!", + "Date": "March 17, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "4", + "Business service (e.g., internet access)": "5", + "Check in / front desk": "5", + "Overall": "4.0", + "Value": "4", + "Rooms": "4", + "Location": "5" + }, + "AuthorLocation": "Anchorage, Alaska", + "Title": "“Great location, price, and view”", + "Author": "Alaskangirls", + "ReviewID": "UR13764726", + "Content": "This hotel was great for a quick place to go and see sights. Directly across the street from Space needle, downtown tram, Science center, and the downtown mall. Amenities: Has nice indoor pool for the kids, secure underground parking garage, and great restaurant. Rooms are great size for either couples, or families. Recommend this hotel for anyone who is visiting and would like to stay downtown near sights.", + "Date": "February 22, 2008" + }, + { + "Ratings": { + "Service": "5", + "Cleanliness": "5", + "Check in / front desk": "5", + "Overall": "4.0", + "Value": "5", + "Rooms": "3", + "Location": "5" + }, + "AuthorLocation": "Reno, NV", + "Title": "“Stay & Save . . Great Location . . Good Renovations”", + "Author": "DandSinNV", + "ReviewID": "UR13665369", + "Content": "My wife and I took a quick 2 night trip to Seattle and were happy with the Best Western Executive Inn. First we decided to save some money and not stay directly downtown, but in Seattle Center. The Exec. Inn was next to Seattle Center, literally in the shadow of the Space Needle and the monorail. We had obviously made the right choice! The $4 roundtrip on the monorail takes you right downtown, within walking distance of every attraction and into the heart of the \"Free Bus\" zone. This hotel is a block from the Space Needle and Monorail. The hotel itself looks like it was built in 1962 with the Space Needle but has been renovated quite nicely on the inside. The lobby and public areas are very clean and comfortable and feature free coffee, cookies and fruit. The room was standard Best Western, with some renovations such as: tiled bathroom floors, new carpet, and a great shower head. The room was also very clean along with the rest of the property. The beds of course were nothing to write home about. Stay here and save some money! You'll hardly be in your room with so many things to do in Seattle. Plus the extra cash will help you with the food bills!! Great Breakfast place is a block away called the 5 Point . . . and the Duck Tours are just a block away as well.", + "Date": "February 18, 2008" + }, + { + "Ratings": { + "Cleanliness": "5", + "Check in / front desk": "5", + "Overall": "5.0", + "Value": "5", + "Rooms": "5", + "Location": "5" + }, + "AuthorLocation": "Alberta", + "Title": "“Would definitely stay again!”", + "Author": "kadi08", + "ReviewID": "UR12658328", + "Content": "We loved this hotel! Room was spacious and clean with a super comfortable bed. Extremely friendly and helpful staff. Monorail is only a block away (right beside the Space Needle). A round trip ticket is only $4 and besides just being plain cool, it takes you directly to the downtown shopping district, so if you want you can leave your car at the hotel for the day. Fantastic Mexican restaurant, Azteca, about a 5-minute drive away. Excellent breakfast at the 5 Point Cafe just a couple blocks away... best pancakes I've ever eaten! We had a striking view of the Space Needle right outside our window, which was pretty neat. If you're in Seattle to tour, they also have a huge selection of tourist brochures for various activities in their lobby, which is very handy. All in all, we had an excellent experience here, and will definitely be staying here again on our next visit to Seattle!", + "Date": "January 15, 2008" + } + ], + "HotelInfo": { + "Name": "BEST WESTERN PLUS Executive Inn", + "HotelURL": "/ShowUserReviews-g60878-d72586-Reviews-BEST_WESTERN_PLUS_Executive_Inn-Seattle_Washington.html", + "Price": "$115 - $229*", + "Address": "
200 Taylor Ave. N, Seattle, WA 98109-5016
", + "HotelID": "72586", + "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/00/9e/009ef0ae5833a24ed8dcee5bc15d4f8b9large.jpg" + } +} \ No newline at end of file diff --git a/Fuente datos/72598.json b/Fuente datos/72598.json new file mode 100644 index 0000000..63e41b4 --- /dev/null +++ b/Fuente datos/72598.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "3", "Sleep Quality": "3", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Port Angeles, Washington", "Title": "\u201cHORRIBLE SERVICE, dirty room Go elsewhere.\u201d", "Author": "Daniel B", "ReviewID": "UR126944022", "Content": "Forst impression was that this hotel needed a rennovation. Check in was fine. Hallways smelled funny and were kind of dingy and dirty. Walking into room, it wasn't very clean and looked as though someone made the bed and wiped the bathroom down with a wet rag. Hair in the bedsheets, shower (many), and toilet. Some kind of film on toilet, looked like someone wiped off urine with their hand. Dust was thick throughout my room especially closet doors, and walls were grose. I did sleep well (on top of the covers with a sweater beneath me), but after all I was exhausted. The kicker- I was in Seattle to visit my grandma who is in the hospital with heart problems so I got in late. Housekeeping knocked on my door at 8am to ask if I was checking out when check out is at 12. at 11:30 I asked for a late check out and the frigid front desk clerk told me no because I wasn't an Elite Diamond Member for the rewards program, I also mentioned I work for a Choice Hotels property and she told me it didnt matter. I then proceeded to grab a pamphlet which EVERY brand of Choice Hotel's has and show her in writing that any level member of Choice Priveleges is entitled to a late checkout, and she told me that they should take it out of there because their property doesn't do it, \"Are you serious???\" (Keep in mind that 6000 properties have this same pamphlet and honor the program but hers should be exempt according to her). I walked back up to my room and I get a call offering the late check out after I walked away angrily. I get back up stars and at 12:15 and with a \"Do Not Disturb\" sign in my door, housekeeping knocked again. I pulled the sign out of the door and asked housekeeping to read it. At this point I was so mad, I forgot about the 30 min nap I wanted to take before driving back home 3 hours, and they knock and call again 10 minutes later to see if I am out of the room. It was so rude and unreal I think I am still in shock.", "Date": "March 29, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Kelowna", "Title": "\u201cworse service ever\u201d", "Author": "TAMAR B", "ReviewID": "UR126602748", "Content": "I have never had such bad experience as my recent stay in Comfort Inn, Aurrora, Seattle. Everything was just fine (as always is with this chain), until we woke in the morning to find that the Toilet was clogged\u2026 Called the front desk, where the guy said \u201cOoo, right now, I\u2019m all by myself and the house keeping\u2019s not here yet \u2026\u201d (was surely past 8am, maybe even 9!) I said \u201cOK, not urgent right now, we\u2019re going to have breakfast, will they be able to take care of it by the time we\u2019re back?\u201d \u201csure\u201d was the promise, well, sure enough we returned to find the same clogged toilet. Now there was no answer from front desk, so I went there. The only lady found at front desk was house-keeping, all by herself said she couldn't leave front desk \u201ccan we use another room's bathroom then?\u201d \u201cNo!, all the rooms are CLEAN!, we can\u2019t have you mess another room\u2026\u201d - apparently she produced the plunger, and hand it to ME, saying \u201cwe don\u2019t have anyone to do it right now\u201d\u2026\u2026\u2026.! Some minutes later, there was a knock on the door. It was house keeping, apparently not for the toilet, only she was hoping we were gone so she could clean the room, when I asked her to look the toilet, she tried to use the plunger, but eventually, got things messier and left\u2026 upon checking out, I told the guy at front desk I was so disappointed and complained that they wouldn\u2019t even let us use another room\u2019s bathroom, he wasn\u2019t surprised at all and just said \u201call the rooms are booked, we don\u2019t have a spare room\u201d\u2026 didn\u2019t even offer any apology, apparently, when I shot a sharp look at him, he mumbled to himself \u201cI\u2019m sorry\u201d\u2026 That day, my husband used the lobby\u2019s bathroom, I didn\u2019t use any at all, (brushed my teeth with a bottle next to the car\u2026) OK, got to make a long story short: in the morning the toilet was clogged, they didn\u2019t send anyone to repair, though were kind enough to hand me a plunger so that I\u2019ll do it myself, they wouldn\u2019t let use another room\u2019s bathroom, and on top of all, they were rude Isn\u2019t it interesting that this was 1 of rare occasions when I did not receive request I useualy do from Choice (or Comfort inn) to fill up a survey about this hotel soon after my stay? theyn nearly always do send this\u2026 I have written to Choice to make a complain, however, never received any respond at all\u2026", "Date": "March 24, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Novi, Michigan, United States", "Title": "\u201cGood value in North Seattle\u201d", "Author": "Robert A", "ReviewID": "UR125764136", "Content": "I stayed here for a business trip. Great location, nice room, friendly staff. Great continental breakfast. It's close to many attractions in the area - Northgate mall, Pike Place Market, and Downtown Seattle. The cons were that the rooms have really thin walls. I could hear people talking in other rooms & out in the hallway. Also, could not access the free WiFi from my room or the lobby.", "Date": "March 7, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Location": "3", "Rooms": "2"}, "AuthorLocation": "", "Title": "\u201cI would stay somewhere else\u201d", "Author": "Twoinchpeenyut", "ReviewID": "UR121926595", "Content": "Really thin walls. We could hear people in other rooms when they even were just walking to the bathroom. Could also hear anyone talking in the hallway and out in the parking lot clearly Random black hair in the bed, shower, and bathroom floor. Front desk seemed rude. Seemed like they were tryin to kick me out of the room the next morning after like 10am even though checkout isn't till noon. I know there are other hotels in the area with similar pricing. I would stay somewhere else next time. Breakfast wasn't too bad. Although the room was small and I think it made a lot of the guests grumpy.", "Date": "December 20, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "2", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "PNW", "Title": "\u201cExpensive for pets\u201d", "Author": "RLB_28", "ReviewID": "UR120507751", "Content": "Room was nice and man at front desk was friendly. Price of room was ok but will not stay here again due to expensive pet policy.", "Date": "November 12, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Oregon", "Title": "\u201cAverage property in average location, kitchen room GREAT value\u201d", "Author": "Snert3", "ReviewID": "UR120345970", "Content": "I stayed here on a business trip and had to be in downtown Seattle the next morning at 10 am. Fortunately, I know Seattle traffic, so I had budgeted 45 minutes for the 10 mile trip, and I needed every minute of it. My room was freshly painted and clean, though the bedding had seen better days. I had been upgraded to a kitchenette room. Attention extended stay travelers - this \"kitchenette\" was a full-size regular kitchen! Breakfast was the usual unremarkable Comfort Inn processed food offering. Tourists should know that this property is located on a busy commercial street that's basically strip-mall heaven - not very scenic. You'll have to drive or take public transit to see Seattle attractions. Still, for the price, it's a good deal.", "Date": "November 8, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Sydney", "Title": "\u201cHello Value! Hello Awesome!\u201d", "Author": "thinkbird", "ReviewID": "UR118550386", "Content": "Stayed here with my wife and we loved it, you gotta try Citizen Coffee shop on the corner. Good stuff! Very good location, a 5 or 10 minute drive to Pike's Place, but a great location for everything. Right by the Seattle Needle. Looking for a great place to eat at night? Try..... 5 Spot, it's literally to die for. Man so many good places to eat like Salumi's Italian meat, Beecher's \"World's Best Mac and Cheese\": seriously, it is. Duke's Chowder House at Pike's Place. Quinn's is an amazing place to eat too, Wild Boar Sloppy Joe's. Also, Seattle is great because it's only a short 2 hour drive to Vancouver, Canada, and a 2 hour drive to Portland, Oregon.", "Date": "September 25, 2011"}, {"Ratings": {"Location": "5", "Overall": "5.0", "Value": "4", "Service": "5", "Rooms": "5"}, "AuthorLocation": "Chippewa Falls", "Title": "\u201cGreat Place to Stay\u201d", "Author": "43kem", "ReviewID": "UR118072177", "Content": "My husband and I stayed here for one week in early August while visiting family. The location is excellent. It is close to many attractions in the area. There are multiple restaurants, coffee shops and shopping opportunities in the vicinity. We were upgraded to a king suite and had outstanding service the entire week. There was plenty of room for 2 energetic grandsons to spend some nights with us. The breakfast with waffles, fruit, cereal, pastries, juice and coffee was plentiful. The eating area is quite small, but everyone was cordial and seemed to do just fine with it. I would highly encourage anyone to give this hotel a try. It is a good value and Dennis the manager has a great staff and they really work to please the customer. We will be back on our next trip to Seattle!", "Date": "September 13, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "San Jose, California", "Title": "\u201cGood hotel in north Seattle\u201d", "Author": "rickstevesfan33020", "ReviewID": "UR116270714", "Content": "We stayed at the Comfort Inn for a week while visiting family in Seattle, and found it to be cheaper and easier to get to than many of its competitors. The Comfort Inn is on Aurora (Highway 99) in the middle of a commercial area. The neighborhood doesn't look inviting when viewed on Google Street Views, but the hotel rooms are attractive and include (for some rooms) kitchens with stoves, ovens, refrigerators, and microwaves. The neighborhood is not scenic, but it includes a grocery store, several restaurants, and stories. The cost was an average of $102 per night with a AAA discount.", "Date": "August 4, 2011"}, {"Ratings": {"Cleanliness": "2", "Overall": "1.0", "Value": "1", "Service": "1"}, "AuthorLocation": "Albuquerque, New Mexico", "Title": "\u201cDon't stay here, the mgr lies\u201d", "Author": "Calabacitas", "ReviewID": "UR115875219", "Content": "Not knowing the area at all, but seeing on the tourist map that Seattle provides it looked like this hotel was by Seattle Center on Aurora Ave. After a 20 minute ride and a $30 taxi charge from Pier 69 we reached the hotel. We explained to the day manager that we would like to transfer to either a Comfort Inn or a Choice hotel. He said that the closest was 13 miles north of Seattle. We tried to look hotels up on their one lobby computer (the monitor was behind a plastic window) but he had accidently unplugged it. Once plugged in their system was so slow that we decided to use out cellphone. We went up to our room (having to access the elevator using our room card which made us wonder about the safety of the area), made some calls and found a Comfort Inn and a Quality Inn at Seattle Center. We went downstairs, informed the mgr and asked to be transferred. He refused. We called a taxi, spent another $30 and traveled back to the city. The manager intentionally deceived us and then conned us into staying.", "Date": "July 27, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "5", "Overall": "4.0", "Value": "5", "Service": "4"}, "AuthorLocation": "Temecula, California", "Title": "\u201cGreat Place to Stay\u201d", "Author": "MLW10", "ReviewID": "UR113755056", "Content": "We have stayed at this Comfort Inn at least 8 times over the past 4 years. Clean, comfortable, good value compared to other Seattle hotels. Free parking and wi-fi, which is uncommon in Seattle. But the parking spaces are so small you can barely fit a compact car. Some are covered which is great because of the frequent rain. Good free breakfast with make your own waffles, cereal, muffins, oj etc. The property is on Aurora Ave, the old main highway through Seattle. With traffic, it could take up to 20 mins to get to the Space Needle area, but price is worth it. Close to lots of fast food, Costco and Sam's Club. The rooms are good size, with microwave and fridge. Comforatable beds and the rooms are clean, nice bathrooms with remodeled sink and tubs. The carpets are a little older and probably should be replaced soon. Rooms are quiet. Get an upper floor with downtown view - nice. The furniture is a little old, should get new tvs, But they include a dvd player with the tv, so bring your movies. For the most part, the front desk staff is nice ande helpful, but it depends on who is on duty. The night person is kind of grumpy. The main hotel manager is super nice. They will print out boarding passes, etc. for you. They have one free computer in the lobby. Nice workout room. They also have a washer and dryer. Good place if you are travelling to stop and regroup and wash clothes. Overall, the most reasonable place in Seattle with free amenities. Have stayed at many moderately priced hotels in Seattle area, this is the one with the most for your money. May not be the fanciest, but by far the best value.", "Date": "June 15, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "bend", "Title": "\u201cWill NEVER stay here again!\u201d", "Author": "motomom188", "ReviewID": "UR107977276", "Content": "Our experience at The Comfort Inn and Suites on Aurora Ave in Seattle WA was horrible! I booked my hotel through Expedia and chose this Hotel because we were traveling with a pet and they are pet friendly. When we checked into the Hotel, Dennis the Hotel Manager was very rude and didn't realize we had a pet and tried to charge us additional $25.00 a day after Expedia told us $15.00 per day which we believed we had already paid through Expedia. He argured with us and was so impatience about helping us understand what was being charged and why!! After a long debate he ended up only charging us $15.00 + tax for our pet. When we got into our room it was very dirty and the pull out sofa had dirty sheets with hair all inside the bed and a HUGE PEE stain on the mattress!!! We called for clean bedding which we didn't recieve till 11pm that evening, which we had waited over an hour at that point. After calling Dennis 3 times he finally delivered the clean bedding! There were \"NO\" other rooms available so we had to stay in our DIRTY room! We were not compromised for the inconvience what so ever!! We will NEVER ever stay here again and Good Luck to those who are unaware. The entire Hotel Staff were all so very Rude!! The continental breakfast was average.", "Date": "May 12, 2011"}, {"Ratings": {"Service": "2", "Cleanliness": "5", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Soap Lake, WA", "Title": "\u201cDecent Hotel--wierd manager\u201d", "Author": "mkcurran", "ReviewID": "UR104070015", "Content": "I arrived at this hotel a little before 3pm. I was travling on business and had two colleages that would arrive later. I had made the reservation on the Choice Hotels website. I have frequented other Choice Hotels for both business and travel. I've never had issues with using the company credit card. Dennis had a real issue with me using the business credit card. He tried telling me that it was Visas policy to have a form for user authorization. Which it isn't. I've used the card many times and have never had to have that. He wanted my personal credit card to go along with the business card. He seemed quite disappointed with my absolute refusal. I filled out the authorized user form, as I am the person who does that in my office. If they are going to have so much greif over this it really should be in nice bold print on their website. Dennis then called my company, I didn't know he was going to do this, found out I was on the up and up. He and I didn't talk or even hardly look at each other the rest of the time when I walked by the desk coming and going. The good part is, the room was clean and comfortable. The keyed elevators gave an extra sense of security. The tv remote was a bit of a puzzle as half of the buttons didn't work. The room had a dvd player, which is a nice perk. The minifridge was nice, but the room did lack a microwave. Which is really unusaul but not bothersome. The view from the fourth floor was nice. The location was great. The rest of the staff were really nice and friendly. Breakfast was the standard Comfort Inn fare of Waffles, cereal, toast, yogurt and boiled eggs. But the boiled eggs weren't little rubber balls, they were actually edible.", "Date": "April 14, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Portland, Oregon", "Title": "\u201cA room of requirement\u201d", "Author": "suetripper", "ReviewID": "UR101978887", "Content": "Visiting friends in the Shoreline area, so we didn't to be downtown. We don't require trendiness just cleanliness and convenience. This hotel on Aurora Ave fit the bill nicely. Nothing extraordinary, but a very good value, clean, a good breakfast, quiet and safe. One niggle was a hot tub that had new chemicals put in and nobody to make it usable.", "Date": "March 29, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Chilliwack, Canada", "Title": "\u201cBasic place to spend the night - easy I-5 access\u201d", "Author": "KKrabb", "ReviewID": "UR100558326", "Content": "Nothing fancy - but one of the few places in Seattle that could sleep 6 in a room. Room had a bit of odor, but was not a serious problem. Included breakfast was pretty good.", "Date": "March 17, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Victoria, BC Canada", "Title": "\u201cGood comfortable choice\u201d", "Author": "snoopy647", "ReviewID": "UR100500969", "Content": "Stayed one night in March 2011. Wanted a hotel to stay under $100 in a handy location. Very close to Northgate Mall. When we arrived they upgraded us to a 1 bedroom suite. Very roomy and enjoyable. The front desk clerk was very pleasant. Very close to a Outback which is where we had dinner. Comfortable bed and room located in the back of the hotel, so off the main street in a quiet location. We did notice early in the morning people walking around in the room above us. Did not hear any other noise as far as guests talking, which is what others had noticed.", "Date": "March 17, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Clarkston, Washington", "Title": "\u201cPleasantly surprised\u201d", "Author": "PinkSoxusa", "ReviewID": "UR91641574", "Content": "Downtown Seattle is a very expensive place to stay. My husband found this hotel for $80 plus tax. We had two queen beds, free wireless and a very adequate breakfast which included eggs and waffles. The service was quick and courteous. When we arrived at our assigned room there was very loud female laughter coming from the adjoining room. A quick visit to the front desk secured us a quiet room without any problem. The room was clean and linens were good quality. I was very pleased to find a clean, quiet room in downtown Seattle for such a reasonable price and I highly recommend this hotel.", "Date": "January 4, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "1.0", "Value": "1", "Sleep Quality": "2", "Rooms": "3", "Location": "1"}, "AuthorLocation": "Seattle, WA", "Title": "\u201cPoor Staff Personality/Performance\u201d", "Author": "rpatel86", "ReviewID": "UR87200909", "Content": "Checked into the hotel on Friday the 12th of Nov for two nights. On the first note, our room received a noise complaint so they called us and told us to keep it down. We didn't have any music or yelling, just some talkin and laughing and it was late into the night so it disturbed a few guests around us. Understanding the situation, we kept it down and went to sleep. The next morning, we received a call that said the manager wants us out by 12pm. I asked why, and she blamed it on the noise complains. I explained to her that we got the call from the staff, and kept it down. She abrupty refused to talk about and hung up the phone. Additionally, when we checked in, I asked for an extra key and the front desk clerk refused to give me one. He told me \"you don't need it.\" I booked this room on discount and I think they wanted me out because they could have sold the room for a higher price the next day. The room itself was decent (nothing worth mentioning - good or bad) but the service from the staff is horrible. In my opinion, that matters more than the room because the room can be switched. Management and staff are poorly trained in the social area of their service and I would not recommend staying here. I would reccomend the Holiday Inn & Suites that is across the street that had great service and clean rooms.", "Date": "November 15, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "1", "Sleep Quality": "3", "Rooms": "2", "Location": "1"}, "AuthorLocation": "Kelowna BC Canada", "Title": "\u201cTravelocity Secret Hotel\u201d", "Author": "WillyDoug", "ReviewID": "UR87084497", "Content": "I booked this using Travelocity and paid $65.00 but didn't know which hotel I booked. This service works well with Priceline and Hotwire but not here. The hotel has a decent bed and the included breakfast was OK but that is all the good. The location is on a busy road across from a thrift store. While we parked outside a patron who had parked his car underground complained it had been broken into. A sketchy area far from downtown. The hallway smelled of nil ordour, The traffic noise started at 6 AM and the bathroom was small. Free slow internet though. And good selection of TV channels on the old TV. Too bad the channel changer was broken. A solid two star, which you will find next to any freeway in America. Good for one night especially if you want to buy a cheap car in one of the many nearby used car lots or a gut bomb at a nearby greasy spoon.", "Date": "November 14, 2010"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Portland, Oregon", "Title": "\u201cthey say they are 'pet friendly' but they are not\u201d", "Author": "nocats4", "ReviewID": "UR85637923", "Content": "Hotel policy says hotel is pet friendly, but they wouldn't allow us to stay with our 16yr old cat that needed cancer treatment at the nearby animal cancer center the next day.", "Date": "November 1, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "alberta", "Title": "\u201cnice place. . . . rude service afterward\u201d", "Author": "weezalberta", "ReviewID": "UR85173399", "Content": "We stayed at this hotel while receiving medical treatments in Seattle. Great location, nice rooms. We realized at the airport that we forgot our souvenirs in the room. I called right away that moment and the man at the front desk transferred me to the housekeeping manager's voice mail and she would get back to me in 48 hours. She never called back and so a few days later I called and talked to a very rude young lady at the front desk and she said there was nothing retreived from room 306 and she basically hung up on me when I was asking too many questions. I know the hotel isn't liable for lost items, however, I wonder if it was the cleaning staff or the next guest that took it. You'd think if they cleaned the room properly they would have seen the bag and took it to lost and found. There are alot of other hotels in the area for the same price and same great location, therefore I will stay somewhere else next time we go for treatment.", "Date": "October 28, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "PA", "Title": "\u201cTop notch motel\u201d", "Author": "Arsenal-PA", "ReviewID": "UR79715268", "Content": "Big rooms. New linens and towels. Absolutely great continental breakfast. Free wireless. Parking is a little close on upper level. Senior rate for two was $93.63 TI. An extremely good value for the dollar in an otherwise expensive city.", "Date": "September 15, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Houston, Texas", "Title": "\u201cStranded in Seattle...\u201d", "Author": "StrandedinSeatte", "ReviewID": "UR75060841", "Content": "I wanted to take a moment and write to you regarding my recent stay at your Comfort Suites Hotel in Seattle, WA. I was traveling from Canada to Houston and was scheduled to catch a flight out of the Seattle Airport. Unfortunately, I missed my flight. The customer service desk gave me a \u00e2\u20ac\u0153distressed traveler\u00e2\u20ac\ufffd coupon for your hotel. They contacted the hotel, the shuttle picked me up at the airport and took me hotel. This hotel did not have a restaurant but the staff was kind enough to take me to the nearby mall so I could get something to eat. After my meal they picked me up and took me back to the hotel. The next morning they took me back to the airport so I could catch my flight. The entire staff was so accommodating, professional and sympathetic to my plight. Customer service is so rare these days I wanted to let you know how much the experience meant to me. The entire staff should receive the recognition they deserve for all the help they offered. Each one of them from the shuttle driver to the hotel manager was exceptional. I\u00e2\u20ac\u2122d like to thank you and the extraordinary staff at that hotel for all they did for me. Thank you so very much and the next time I am stranded in Seattle I will stay at the Comfort Suites. Warm Regards Donna Hoover", "Date": "August 13, 2010"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Regina, Canada", "Title": "\u201cOur First Visit & Stay in Seattle - we will definitely return\u201d", "Author": "MOJO329", "ReviewID": "UR74847659", "Content": "This particular property sits on the intersection of highway #99 on the northern tip of Seattle - its about a ten to fifteen minute drive into Seattle. It's convientently located near coffee shops, fast food as well as restaurants and grocery stores (Albertsons) & Costco. It's also easily accessible to the interstate. While staying at this location, we had a non smoking room with 2 queen beds on the second floor overlooking downtown Seattle. It met our needs perfectly. Room was clean throughout during our two night stay. Breakfast was your typical continental breakfast & was constantly attended to by the staff of the hotel - always ensuring that coffee pots were full and breakfast items always stocked. On the plus side, in order to gain entrance to the hotel from parking garage & entering the hotel elevator to your room, access is only gained with the use of your hotel key - ensuring the guest's security. We would definately stay here again.", "Date": "August 12, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "2", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Calgary, Canada", "Title": "\u201cUmmmm......u get what you pay for.\u201d", "Author": "tjprince", "ReviewID": "UR63781181", "Content": "We had a one night layover due to bad weather and flight was delayed. So we got a \"distress\" rate on a room. $55, so I wasn't expecting much. It kept us warm and bed wasn't bad either. Didn't seem to clean and/or maintained. We were only there for 9 hours in total, so I cant say much. The first shuttle driver was pretty rude, the guy the second day was much nicer. Staff at check in were very friendly.", "Date": "May 10, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "1.0", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "salem, or", "Title": "\u201cUnexpected Overnight\u201d", "Author": "raylynn", "ReviewID": "UR59783492", "Content": "Unfortumately, we had to overnight in this hotel due to mechanical problems with our plane. Alaska Airline put us up at no charge. However, this hotel was filthy. Our room smelled of mold as if the toilet had recently overflowed and no clean up occured. I worried the whole time that my small children would be bringing home some nasty parasite. I will say on the positive side, the front desk clerk was very helpful. Otherwise, this is one hotel that I refuse to ever stay in again.", "Date": "March 28, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Location": "1", "Rooms": "1"}, "AuthorLocation": "vancouver", "Title": "\u201crip-off\u201d", "Author": "tyrone57", "ReviewID": "UR47205864", "Content": "I stayed there overnight with some friends before a Seahawks game and we booked 2 queen suites. The rooms were filthy and the suites are very small and can hardly be called suites-oh well not that big of an issue, we are football fans afterall. The keys they made us kept deactivating and we had to get probably 8 keys made (in one day). Still who cares- Well we watched the game (the Seahawks lost) and went home. Then two weeks later I get the fairly substantial charge on my credit card for a broken mirror-there is NO way we broke or damaged ANYTHING. It is ludicrous for them to charge people for what is simply the deplorable condition of the hotel. Just their way of paying the bills I guess. This place rips you off-Dont go there.", "Date": "October 19, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "1.0", "Value": "2", "Location": "4", "Rooms": "2"}, "AuthorLocation": "Arizona", "Title": "\u201cIf you can bare it...\u201d", "Author": "snorris98", "ReviewID": "UR46341898", "Content": "We only spent one night and before we checked in we knew we were going to spend a wild night out on the town. BUT when we checked in it smelled so BAD!! I think they keep the sprayers going 24/7 in the hallway so you will try not to notice but it is BAD!!...(1) night is all we could take and that is after we had a good time.", "Date": "October 9, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Location": "3", "Rooms": "4"}, "AuthorLocation": "Vancouver", "Title": "\u201cClean and Simple\u201d", "Author": "milkweed", "ReviewID": "UR35882299", "Content": "We stayed here for one night as we wanted to stayed in Seattle one more unplanned night. At first we thought that the location was a bit far from downtown Seattle. However, the next day when we did drive back to down, it was not too bad (15-20 minutes). The staff was good. The room was clean and spacious. The breakfast was complimentary and this was very helpful for us in starting our day.", "Date": "July 26, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "2", "Location": "5"}, "AuthorLocation": "Seattle, WA", "Title": "\u201cGreat location and staff\u201d", "Author": "rboy159", "ReviewID": "UR24226232", "Content": "5 stars for the staff 3 stars for the breakfast 2 stars for the razor thin walls that you can hear everytime someone coughs 5 stars for the location, a few miles to downtown Seattle, close to loads of restaurants and shops all within walking distance Not a bad place to stay, but I guess when they built these hotels, insulation between walls must have been nonexistant", "Date": "February 4, 2009"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Vancouver Island BC", "Title": "\u201cWas better than expected\u201d", "Author": "cjvoz", "ReviewID": "UR20212812", "Content": "Stayed 3 nights Sept 12 -14 and although I expected it to be a decent place - which is why I booked it, I was pleasantly suprised many times throughout the weekend. The front desk staff was helpful with every request and question. The check in process was the fastest and smoothest I have ever experienced. She got thru the usual spiel and we had key in hand in and were headed to our room in under 2 mins yet she was polite and not hurried at all, just orgainzed and thourough. The lobby is clean, it has a microwave in it ( not needed as our room had one) as well as coffee tea and hot choc always availible free of charge. The room was a 2 queen with a pull-out couch, non-smoking room although a previous guest had decided not to follow the policy and there was a faint smokey smell. I think it was more noticable to us because US cigs smell way different than Canadian cigs, but we opened the window and in no time at all the smell had dissipated. I asked the front desk to insure the chambermaids left the window open the next day, and she made note of that, AND had them spray nutrilizer in there - it was not a problem after that! The Rooms were clean but housekeeping did not take the dirty coffee mug and plate from our breakfast back when they made up the room - not a big deal and the only thing that stuck out as being less than perfect the whole weekend The furniture was nice both in the room and in the lobby it looks like it was updated not that long ago. The bathroom was small but fine. But I found it odd that the bathroom door faced the beds - not what I am used to, most hotels I have been have had them at a right angle to the door of the room. Also the sinks are in the bathroom which meant if someone was 'going' others could not be brushing their teeth or whatever. With a big family I prefer the sink & vanity out of the bathroom but that was certianly not a deal breaker The Breakfast room is tiny as someone mentioned but the Huge selection of food more than made up for it -and REAL, MADE BY YOU waffles....YUM! The Breakfast staff was very on the ball and nothing ever ran out. The money one can save on the free breaky makes this a real plus. Definaly one of the best parts of the stay There is a ton of parking - including some covered parking and I felt safe leaving my van there at night. The drive to downtown is a good 10 mins BUT the route is simple and I actually felt safer being a bit farther out. Its in a commerial neighborhood, but it was a nice location. And because we planned to take advantage of the Fridge and Microwave in our room we were pleasantly suprised to find a grocery store 1/2 block away. There also seemed to be a nice selection of resturaunts nearby. Free Internet usage on the lobby computer, which is not something I usually worry about having in a hotel but a few times over the weekend I needed to look up something and it ended up being a great convienience.! No Pool, Small but suffiencient hot tub off the lobby. Room key card to activate the elevator was a pain in the butt, but I guess it's added security. All in all it's not 5 star but for the economy price range you get better than an economy hotel.... but ask for a top floor room so you dont have to hear the neighbors above you flush the toilet while you are trying to sleep!", "Date": "September 20, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Spokane, Washington", "Title": "\u201cBetter than Expected\u201d", "Author": "Rowse", "ReviewID": "UR20146701", "Content": "We stayed at this hotel for two nights on September 14, 2008. The hotel felt very safe and there were businesses and places to eat all up and down Aurora Street. The front desk staff was courteous and helpful. The breakfast was perfect for our needs, and our favorite part was to discover our king bed in our room was one of the softest we have ever experienced in a hotel. We found the hotel to be clean and well kept. It was about a 10 to 15 minute drive to downtown, but close to all we wanted to see. I would highly recommend this hotel. The only down side would be that there is no swimming pool for those who love to swim.", "Date": "September 17, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Check in / front desk": "2", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Huntsville", "Title": "\u201cVery Sorry We Stayed Here\u201d", "Author": "FloridaGator086", "ReviewID": "UR17652308", "Content": "We stayed two nights in latter half of June 08 and found a very poorly run motel. One desk clerk was spacey, cleaning was poor, and dinning area was too small. We left one day early because we returned to our room very tired at 3 pm and our room had not been cleaned. We like Comfort Inns very much and stay in them often, but this one is way below par.", "Date": "July 8, 2008"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "mn", "Title": "\u201cVery happy with accommodations.\u201d", "Author": "loveseattle2", "ReviewID": "UR17067296", "Content": "My husband and I stayed here for one week. Our room was always clean and quiet. The price was reasonable; complimentary breakfasts were provided as well. Our room had a sit in kitchen area; we appreciated the dishes, cookware, toaster, etc. that were provided for our use. While located a bit far from downtown, it was not too far to buslines. The Edmonds to Kingston ferry was only 5 miles north; Ballard was 5 miles south. We would stay here again.", "Date": "June 20, 2008"}, {"Ratings": {"Service": "4", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "3.0", "Value": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Corvallis, Oregon", "Title": "\u201cIt's pretty good\u201d", "Author": "LizzardK", "ReviewID": "UR14215013", "Content": "Stayed here for one night in early March. I was a little apprehensive with some of the negative reviews on here. The neighborhood was not sketchy, it's just an average road with businesses. It's about a 10-20 min drive to downtown Seattle. We could see the Space Needle in the distance. The room was very clean and the sheets/furniture were not shabby. We checked in and out very quickly without any problems at all. The parking was a little tight, but we were able to find a spot at 1:30am. Only minor complaints I have is that the bathroom was a little small and the walls were paper thin. I was kept awake by someone's tv as well as a couple \"having fun\". Other than that, it's an affordable place if you don't have a ton of money to drop on a hotel downtown.", "Date": "March 11, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Check in / front desk": "4", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Vancouver", "Title": "\u201cComfortable and Reasonable\u201d", "Author": "waiomaogirl", "ReviewID": "UR14023480", "Content": "Stayed at the Comfort Inn & Suites in late February for one night. Made my reservation through the hotel website and got a decent rate of about $80/night. With taxes the bill came out to about $93. Checked in at about 11pm without any issues. It was quick and easy. We were given a room with two queen beds on the 4th floor. The room was clean and comfortable. The bathroom was very small. Since we were there for only one night to sleep, I thought the room was more than adequate. We enjoyed the complimentary breakfast. However, there is only a limited selection and the breakfast room is also small and narrow. There were muffins, danish, toast, english muffins, juices, coffee, milk, and a waffle maker. Parking is free. The parking lot can be dark at night. The hotel is located on Aurora Ave and right next door to Sam's Club and some car dealerships are down the street. The neighborhood can be questionable. A key card is required to use the elevator which is nice since the building feels a bit more secured. The hotel is located just north of Northgate Mall and about 15-20 minute drive to Downtown Seattle.", "Date": "March 3, 2008"}], "HotelInfo": {"Name": "Comfort Inn & Suites Seattle", "HotelURL": "/ShowUserReviews-g60878-d72598-Reviews-Comfort_Inn_Suites_Seattle-Seattle_Washington.html", "Price": "$85 - $125*", "Address": "
13700 Aurora Ave N, Seattle, WA 98133
", "HotelID": "72598", "ImgURL": "http://media-cdn.tripadvisor.com/media/photo-s/02/3f/e6/14/exterior.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73393.json b/Fuente datos/73393.json new file mode 100644 index 0000000..ff90517 --- /dev/null +++ b/Fuente datos/73393.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "1", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "San Francisco, California", "Title": "\u201cCharming but poor value\u201d", "Author": "MSir", "ReviewID": "UR127157541", "Content": "This is based on a stay in room 9. Great location, friendly staff, lovely landscaping, cozy gas burning fireplace. However, for $200 you get a room that is only big enough to fit the bed in and a \"patio\" that is really the landing to the room that is three feet from the parking space. For the money, try exploring any number of the great B&B's in the area so you won't feel so cooped up! Room was clean, but hardly luxury. I can't speak to the other rooms, but avoid #9!", "Date": "April 2, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Scranton, Pennsylvania", "Title": "\u201cA Great Place\u201d", "Author": "Beth I", "ReviewID": "UR126934930", "Content": "My husband and I stayed here about a month ago together, while on a trip to CA just the two fo us. WE were both very pleased with the location of the Inn, and even more impressed with the staff. Everyone was very kind, and gave of us tips of the best local places to visit.", "Date": "March 29, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Charleston, South Carolina", "Title": "\u201cBest Napa Trip!\u201d", "Author": "briguy410", "ReviewID": "UR126748510", "Content": "We arrived after midnight, quite exhausted, but found a very warm reception from the Inn keeper and an unbelievably clean and comfortable suite. The fire was burning bright and the jacuzzi tub was a welcome treat to our tired travel bones. I recommend Christopher's Inn 7 days a week on twice on Sunday! Cheers, Brian", "Date": "March 27, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Montreal, Canada", "Title": "\u201cNice stay\u201d", "Author": "Andy2112", "ReviewID": "UR126198574", "Content": "We thought this was a great place to stay when in Calistoga. it is not a spa but there are plenty close by. It is a little pricey but so is everything else in Napa Valley. The TV is not great but no one comes here to watch TV. I was very pleased with our location and accommodations and would have changed very little.", "Date": "March 16, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Santa Rosa, California", "Title": "\u201cThe Sweet Smell of Spring\u201d", "Author": "Jenniferbrooke", "ReviewID": "UR125063439", "Content": "At first I was skeptical after looking at users photos but with a last minute trip we had no other choice! I was really scared to learn I was getting the same room, but was ever o pleasantly surprised. Warmed pastries, decanted wine and a roaring fire awaited me. The bathroom was mildew free , dated but reminded me of taking a bath at grannies house - the sounds f birds were amazing along with the fountain. As an avid bird watcher I was pleasantly surprised to see a varied thrush as well as an Oregon junko and humming bird all in one tree mean while a scrub jay and robin hoped on the ground ! I wanted to break out in song! The woman st the front recommended great spots that we could walk to so the night turned out great, I can't wait for my next day off especially when more if these flowers bloom! Love Calistoga", "Date": "February 23, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cCute, Charming and Cozy!\u201d", "Author": "BennyMac1971", "ReviewID": "UR124822760", "Content": "We were able to make last minute reservations on a holiday weekend with no trouble. Cute, immaculate room walking distance to wine tasting and great food. Will definitely be back!", "Date": "February 19, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Uckfield, United Kingdom", "Title": "\u201cRelaxing stay in California's Wine Country\u201d", "Author": "LynF224", "ReviewID": "UR124649357", "Content": "We arrived at Christopher's Inn in on 25 September 2011 for a two-night stay and were greeted by the lovely Adele. Our room was extremely comfortable and the shower was invigorating, to say the least! The best shower we had in all our three weeks in beautiful California. Breakfast was really delicious - and such a lovely touch to be delivered in a basket. We had some really informative chats with Adele and had a great time tasting wine but, above all, relaxing in the tranquil atmosphere of the courtyard around the fountain, after a very hectic couple of weeks in which we drove 2,000 miles! My husband and I had a slight contra-temps with our travel agents, but, suffice to say, Adele came up trumps and upgraded our room from room 5 - to 6, then 7 - after she discovered I'd requested the travel agent to book room 10 and she could see how disappointed I was. All in all, we had a superb time at Christopher's Inn and I would certainly recommend this hotel for its hospitality and position just a few steps from the centre of Calistoga.", "Date": "February 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Livermore, California", "Title": "\u201cGetaway from the City\u201d", "Author": "Nick C", "ReviewID": "UR124538816", "Content": "My boyfriend and I were looking for a little getaway and found just that! Our room was really cozy and we loved the 2 person Jacuzzi. It is really close to town but nice and quiet. The breakfast in bed was a nice bonus.The receptionist was really helpful in giving us ideas of were to go and what to do! Overall it was a great stay and we will be back!", "Date": "February 13, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Las Vegas, Nevada", "Title": "\u201cGreat place\u201d", "Author": "Bo S", "ReviewID": "UR123939729", "Content": "Stayed in room 12 and it was beautiful. We came during October grape crush, Christophers Inn staff suggested a great winery called Grgich Hills Winery. Which is famous for beating all the french white wines.When we visted they were having an \"I Love Lucy\" grape stomping, after which we put our purple feet on a tee shirt. Never would have gone, if it had not been for the GREAT staff at Christophers Inn mentioning great things to do. Definitely will be back!", "Date": "January 31, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cRomantic inn close to everything\u201d", "Author": "Callicorrigan", "ReviewID": "UR123793252", "Content": "I highly recommend this lovely inn close to downtown calistoga. Walk to dinner, wine taste, enjoy . This is just the break my husband I needed. Spotless rooms", "Date": "January 29, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Denver, Colorado", "Title": "\u201cGreat Honeymoon Suite!\u201d", "Author": "Shelly D", "ReviewID": "UR123520938", "Content": "My husband and I were on out honeymoon when we stayed at this Inn, and they were great! The customer service was more than we expected it to be. When we told the owner we were on our honeymoon, we were upgraded to a suite for free. The area was great, and the rats were more than reasonable. We are definitely looking forward to our next stay at Christopher's Inn.", "Date": "January 23, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "San Francisco, California", "Title": "\u201cCozy and Lovely\u201d", "Author": "MaxMc99", "ReviewID": "UR123125232", "Content": "We loved our stay at Christopher's Inn. Irene was extremely resourceful and so so friendly, that we felt quite lucky to come across such a lovely inn. There was even a sweet little cat named Milo who greeted us! We would certainly reccomend Christopher's to everyone coming through Calistoga CA. The room was very romantic and included a jacuzzi tub and a cozy fireplace. It's a quick walk to downtown Calitstoga and is conveniently located right across from a spa. 5 stars!", "Date": "January 15, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "3.0", "Value": "1", "Location": "5", "Rooms": "1"}, "AuthorLocation": "", "Title": "\u201cNot worth the cost\u201d", "Author": "Ask4dug", "ReviewID": "UR119879715", "Content": "Luxury of days gone by. Cute place not luxury at all! Shower stall and shower doors mildewed. Could go on but not worth my time spent to much already", "Date": "October 29, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Englewood, New Jersey", "Title": "\u201cCouldn't have been better!\u201d", "Author": "Caryl S", "ReviewID": "UR118713890", "Content": "Our stay couldn't have been better. The room was comfortable & charming. Breakfast at our door in the morning was a delightful touch. The innkeeper, Adela was incredibly helpful. She planned our itinerary for the 3 days we were there, including recommendations for dining & directions to everything. I would highly recommend Christopher's Inn", "Date": "September 28, 2011"}, {"Ratings": {"Location": "5", "Overall": "3.0", "Value": "3", "Service": "4", "Rooms": "2"}, "AuthorLocation": "Atlanta, Georgia", "Title": "\u201cOverpriced for the condition\u201d", "Author": "buggybug25", "ReviewID": "UR118283016", "Content": "We stayed at 3 B&B's on our trip and Christopher's Inn was the most expensive, had the smallest room and bath and was the most 'worn out'. Pluses - The location is great - downtown Calistoga, walking distance to restaurants and breakfast (yogurt/fruit/granola, pastry, juice and coffee) was delivered in a basket to our room at 8am - a very nice touch. The room did have a gas fireplace. On the minus side - the room was tiny. The bath tiles had mold. The wallpaper was patched/missing in places and dirty around the fireplace. The room could really use a renovation.", "Date": "September 18, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "4", "Overall": "3.0", "Value": "2", "Service": "4"}, "AuthorLocation": "Sacramento, California", "Title": "\u201cNice place but not worth the cost\u201d", "Author": "azar44", "ReviewID": "UR116716714", "Content": "I had no problem with the Inn itself, it was nice and cute and small and in a good location. The person who checked us in was very nice and friendly. But they seem to charge too much for what is offered. I chose this place because everything else was sold out or required a 2 night stay. In searching for a place to stay it seemed to me like Christopher's charges the same as the other places, but offers less. And the breakfast was delicious but so so small! Little tiny cup of yogurt, granola, and fruit, and little tiny squares of a pastry loaf. It was a fine place to stay, but next time I'd rather sleep at a campsite and save a ton of money.", "Date": "August 14, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "5", "Rooms": "4"}, "AuthorLocation": "", "Title": "\u201cGreat place to stay in Calistoga\u201d", "Author": "BadAndy1", "ReviewID": "UR96813781", "Content": "This is a great place to stay when visiting Calistoga. Though it isn't a spa, the quality and location allow one quick and easy access to local day spas. A bit on the pricey side, but welcome to Napa where everything's overpriced. Minor complaints - if you're a TV person, you'll be disappointed. But if you're in wine country to watch TV, maybe you should rethink your priorities. Mattresses tend to be soft. Great for some people, but just keep it in mind if you have a bad back - I always wake up stiff and sore. But what they heck... spas are all around! Breakfast could be better on the pastsry front - there are some decent bakeries in town that I would recommend the Inn look into for better pastries. But the knock on the door and the waiting basket are a lovely touch. If you're looking for things to do in Napa, just talk to the lovely woman at the front desk. She's a living encyclopedia of the area and she will supply you with more than enough suggestions of places to eat and things to see.", "Date": "February 16, 2011"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Azle, Texas", "Title": "\u201cPerfect Spot!!\u201d", "Author": "lsegelquist", "ReviewID": "UR87100546", "Content": "We had an awesome bed and delicious breakfast brought in a basket to our room to complete a perfect stay in Napa Valley! We went to the ball at Castello di Amorosa and this was the perfect spot to stay, great service and friendly people. You won't be disapointed!", "Date": "November 15, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Reno, Nevada", "Title": "\u201cAbove and beyond\u201d", "Author": "naturalldr", "ReviewID": "UR84659555", "Content": "Planning a last minute trip to Napa, CA during the busy harvesting season proved to be extremely difficult. Falling upon the Christopher's Inn in the quaint town of Calistoga (about 10 minutes outside of St. Helena and Napa) could not have a bigger blessing. The room was extremely comfortable, and was a short walk from main street. This bed and breakfast is run by a lovely couple, Adel and Christopher, who bring every guest breakfast baskets in the morning. Additionally, there is complimentary espresso and wine in the lobby, which has a comfortable feel. In the midst of everything, we happened to notice we locked our keys in the car when we had checked out and were on our way to a mud bath appointment at a local Spa. Adel, took it upon herself to not only drive us to the spa, but additionally picked us up from our appointment so we did not have to walk in the rain. OUTSTANDING SERVICE!!! The Christopher Inn goes above and beyond in their care for their patrons. Even waiting for the locksmith to arrive, we had the opportunity to get to know Adel and Christopher even better, and cannot wait to return. They are beyond willing to share their knowledge of the town, and advice on the best local spots to dine. It would be a shame for someone to miss out on such an unique experience that the Christopher's Inn has to offer.", "Date": "October 24, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "2", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Lumberton", "Title": "\u201cNice B&B but too Costly\u201d", "Author": "gonefishing85", "ReviewID": "UR83270755", "Content": "This B&B is nice. The location is great on Rt. 29 in Calistoga within walking distance of downtown and drives to the wineries. The rooms were nicely decorated. Breakfast consists of juice, coffee, a pastry, and some fruit delivered to your room in a basket. I kind of expected more for the 200 plus dollars a night. It would not rank high on a scale compared to other B&Bs I have been to. I guess the location trumps the value. Note, you must pay in advance for your entire stay which can be risky. The other B&B we were planning to use is 2 blocks away and they did go out of business. It is nice but I would not go running back. I would try something in St.Helena next time.", "Date": "October 13, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "1", "Sleep Quality": "2", "Rooms": "2", "Location": "3"}, "AuthorLocation": "San Jose, California", "Title": "\u201cPlease beware!\u201d", "Author": "naughty0512", "ReviewID": "UR77741427", "Content": "Warning please do not be fooled by the many good reviews you read about this Inn. The not so good reviews are real. We stayed in room #14 for one night. There were cobwebs in the corner of the room along with a nice size spider. The carpets are very stained and dirty as pointed out by other visitors. The room was very dusty. I had a very difficult time breathing in the room and felt as if I needed fresh air constantly. If you have any respiratory problems take the advisement \"stay away\". My husband and I were very disappointed given the cost for the one night stay. The jacuzzi tub was nice but somewhat small for what was advertised as a two person's tub. Also they have a large size 19 inch television that stuck out too much from the dresser making it difficult to move freely past the bed. For the amount charged there really needs to be a plasma television in the room. Also there was a small patio area for the room that appears to have never have had any work at manicuring it's appearance. An awful waste. Despite everything else I must mention the woman that greeted me at the front desk was very nice, knowledgeable and was helpful with interesting sites to visit and other tidbits. The only thing that concerned me was when I was trying to give her the key the next morning, she was talking to someone and kept talking for a while. She never acknowledged me even though she did see me and when another visitor came up she started talking to them ending her conversation with the 1st party. I had to say excuse me to get her to respond and all I wanted to do was give her the key. I read quite a few reviews before making my choice and in doing so I saw that the manager/owner made after thought comments after some parties reviews. Most comments made were that the visitor should have told them their concerns. Well it was not until I was lying in the bed that I could see the cobwebs and spider. Also would they have moved me if I said it was dusty and the carpet is too spotty?Would they have had a better room as there were concerns reported by others about other rooms with similar problems. I will never know. They have to know already that the carpets are spotty and the cleaning staff should be checking for cobwebs daily. To charge over 300.00 a night is a total ripoff. The breakfast with two crossaints and a dessert dish of yogurt with a small amount of fruit was very minimal for the price you pay to stay. The basket with these items was left at my door and I did not hear a knock to let me know it was there so I really don't know how long it was outside my door. They gave us cups for coffee and coffee in a Karafe but only 3 sugar packets for two people. Until they take their customers and repetation more serious, please be aware. After you have paid your money it is too late. This is the only review I have ever written but due to my disgust I thought it worthy.", "Date": "August 31, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "San Jose, California", "Title": "\u201cExceptional service and very cozy place\u201d", "Author": "a_cajiao", "ReviewID": "UR74983255", "Content": "We stayed at Christopher's Inn with our extended family that were visiting from abroad. Della (the owner) was so nice and welcoming; we felt as we were at home. She not only upgraded our rooms and gave us an exceptional customer service, but also took the time to review the many restaurants, hot springs and wineries that the area had to offer. Had a wonderful time during our stay and would definitely consider going back to Christopher's Inn in a heartbeat!!!", "Date": "August 12, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "South San Francisco, California", "Title": "\u201cChristopher's Inn is simply the best!!!\u201d", "Author": "AlohaMoreno", "ReviewID": "UR65541524", "Content": "We stayed at Christopher's Inn for our honeymoon. When we mentioned to Adela (the owner) that we were on a honeymoon, she upgraded our room to a honeymoon suite and for free!!! Wow, that was really nice!!! Adela is such a wonderful person and gave us an exceptional customer service! She even took time to show us the Map of Calistoga and gave us tips on what's the best place to visit and tour around. Because of her tips we've seen the best wineries and even the ones that were hidden! The honeymoon suite was cozy and beautiful, we felt at home!! We are looking forward for our next vacation at Christopher's Inn!!!", "Date": "May 28, 2010"}, {"Ratings": {"Overall": "2.0", "Service": "1"}, "AuthorLocation": "Mountain View, California", "Title": "\u201cReservation got cancelled\u201d", "Author": "texasayes", "ReviewID": "UR63671815", "Content": "Wanted to stay and successfully made a reservation on-line. got a cancellation notice a few hours later. The web site is NOT in sync with the real reservations. Call directly to avoid disappointment.", "Date": "May 9, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Owensboro, KY", "Title": "\u201cPick another place\u201d", "Author": "coelac", "ReviewID": "UR61902744", "Content": "Do yourself a favor and book somewhere else...I was totally unhappy with this place. Dusty, dusty, dusty. Probably because the location is right off of busy Foothill. Management can blame the cleaning staff, but who's in control there?If you WANT to stress out in Calistoga, then this might be your kind of place.", "Date": "April 19, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "California", "Title": "\u201cPerfect Romantic Getaway\u201d", "Author": "ancama", "ReviewID": "UR56191340", "Content": "We found this place by complete accident. It was one of the only places in Calistoga with availability on Valentine's Day weekend. It couldn't have been a more perfect accident. The exterior is charming and quaint. The Inn keeper was friendly and gave personal to attention to each guest. This did mean having to wait a bit at times to speak with her, but her hospitality and knowledge of the local area was well worth a few minute wait. We had a couples massage in a quaint little massage room with professional staff, candle light, and soft music. Our room was beyond expectations with a fireplace, jacuzzi for two, comfortable bed, and sitting area all in romantic decor. Breakfast for two delivered in a basket to the door was the perfect touch to really make for a perfect end to a fabulous weekend. The location made for an easy walk to anything on the main road, and we were given more information regarding wineries and other fun things to do than we knew what to do with in a days time. We will most certainly be back and have already told all of friends about our great experience. We feel fortunate to have found stumbled upon the Christopher's Inn.", "Date": "February 16, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "La Selva Beach", "Title": "\u201cGreat Romantic Getaway\u201d", "Author": "schmidtmba", "ReviewID": "UR50068292", "Content": "This was our third time staying at Christopher's Inn at Calistoga. They may be right off the main street but the Inn is quietly secluded. The rooms are very romantically appointed. We love the large jacquzzi bathtubs in the rooms. The beds are super comfy and down comforters to keep you toasty warm. Fireplace in the room. The staff are friendly and helpful. The breakfast is tasty and fresh (pastry, yogurt with fruit and granola, cheese, coffee or hot water for tea if you prefer, orange juice), delivered to your room between 8-8:30 AM outside your door. There are plenty of local wineries to visit if this is your persuasion, if not the art work at the wineries is fun to see. Great local color to see. Lots of local restaurants to enjoy with great food just a short walk away.", "Date": "November 25, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "3", "Rooms": "3"}, "AuthorLocation": "los angeles, ca", "Title": "\u201cHelpful and informative staff. Would definitely come back!!\u201d", "Author": "sharonc56", "ReviewID": "UR49441727", "Content": "My fiance and I decided to take a somewhat last minute trip to Napa for the weekend. Without having any knowledge or experience of where to stay, we researched a few places and came across Christophers Inn in Calistoga. This Bed and Breakfast was great, clean and really comfortable. We didn't realize it was a little bit of a drive north of Napa, but we were not disappointed once we arrived. The location ended up being great, because we were able to walk to the center of town in the evening for dinner/drinks. We enjoyed it very much!! The breakfast in the morning was perfect; it was a nice and light beginning to the day. The delivery is a nice touch. I'd say the biggest impression was the kind woman who greeted us when we arrived. She was a wealth of knowledge and have her to thank for making our Sunday so much more enjoyable!! She recommended so many different places and even shared a little story as to why we should visit them. Overall, we had a great time...thank you!!", "Date": "November 17, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Silicon Valley", "Title": "\u201cHidden gem\u201d", "Author": "Shuzuluza", "ReviewID": "UR47190993", "Content": "Best price in calistoga and a nice room. Breakfast delivered to your door an added benefit. Just a block from downtown. Very helpful concierge. Great water pressure in shower.", "Date": "October 18, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Greensboro, NC", "Title": "\u201cQuaint and Splendid\u201d", "Author": "Southeast83", "ReviewID": "UR42295889", "Content": "This little inn is in a great community, peaceful and quiet, yet in the Napa Valley close to all the great vinyards. Breakfast in your room every morning and a terrific proprietor make this a must stay for a wine county visit.", "Date": "September 16, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Fremont CA", "Title": "\u201cWe loved it.\u201d", "Author": "StevenTAbell", "ReviewID": "UR40047572", "Content": "Our room was beautifully decorated and very comfortable. The little patio was a nice place to have our breakfast. The short walk to downtown is very short indeed. The lady behind the desk was very helpful. We had a wonderful weekend.", "Date": "September 7, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Location": "5", "Rooms": "3"}, "AuthorLocation": "London", "Title": "\u201cQuaint and quiet.\u201d", "Author": "samcharlesfineart", "ReviewID": "UR39962168", "Content": "Great location for Calistoga restaurants and spas. Breakfast was delivered to our room in the morning - a lovely parfait with croissant, coffee and OJ. Flowery wallpaper and bed throw with plenty of pillows meant a comfy night was had. You have your own parking space as well. Lovely couple run the place and can direct you to any winery you'd like in the wine region. Thank you!", "Date": "September 6, 2009"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Colorado", "Title": "\u201cChristopher's Inn at Calistoga, CA: A Good Base for Venturing in Wine Country\u201d", "Author": "WMT9", "ReviewID": "UR38213053", "Content": "We enjoyed our stay at Christopher's Inn and look forward to visiting there again on future wine country visits. This inn is in no way pretentious, but strikes a fine balance between personal privacy and helpful advice for those who travel the roads and side roads of Napa and Sonoma valleys. So many small considerations: verdant landscaping, flowers, a glass of port, an expresso-maker for wine-weary travelers, and especially our personable hosts - all these helped make this a wonderful getaway. A fun stay!!", "Date": "August 20, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "5.0", "Value": "3", "Location": "4", "Rooms": "5"}, "AuthorLocation": "Los Gatos, California", "Title": "\u201cHappy Accident - A beautiful and romantic inn.\u201d", "Author": "OCPB", "ReviewID": "UR37253985", "Content": "My husband and I were delighted to decide over Saturday morning coffee to \"just pack up the car and go - no reservation - nothing\" - now you must understand that for a control freak turned empty nester - this is exciting but a little scary! We love Napa and our favorites are Harvest Inn on the more economic side and Poetry Inn for special occasions. After visiting our favorite winery - Sherwin Family (you must visit if you haven't) we decided to go to Sunshine Markets for some cheese and crackers and find a hotel. We called El Bonita feeling adventurous and always hearing such great things about this place - they told us they had two rooms available - one king so we took it. We arrived and the young lady who spoke with us was horrified to realize she made a mistake - not looking at her handwritten books and there was no room. At this point we are hungry, I'm a little grumpy and deciding that spontaneity is overrated! The El Bonita recommended we try Christopher's Inn - I thought Calistoga was a little out of the way but off we went - WOW - what an amazing happy accident. This place is truly a gem. From the wonderful friendly service to the proprietor helping my husband find a special room (22B) it was just a dream. This place is a destresser if I've ever stayed in one - beautiful decor, the most comfortable bed I've slept in ourside of our own, we had wine and cheese on our private balcony surrounded by beautiful trees and looking down at the charming old world fountain beneath us, we walked to dinner at Jole, which was very delicious, and returned with our own key to the Inn as it was after 10 and it was just fantastic. The next morning, a basket of breakfast goodies, orange juice and coffee appeared at our door. Also a bath in the spectacularly spacious jacuzzi tub. Wow - a great experience - I hated to leave and will definitely go there again. Try this one folks - after wine tasting all day, this is a great relaxing way to end your day and a truly romantic room.", "Date": "August 10, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "San Francisco", "Title": "\u201cOld World Charm and Elegance\u201d", "Author": "heths", "ReviewID": "UR36185214", "Content": "I found this inn on the internet and booked it for myself and work colleagues for the weekend. It was absolutely wonderful. It has old world charm, brilliantly located and the owners Chris and Adelle are extremely helpful and charming. The guided me to great winery's, excellent lunches and the only huge problem I had with the Inn was that I had to leave! The rooms were elegant and everything had that feeling that it was all hand picked furniture. No mass production at this Inn. It is a two minute walk to the town which is super when you want to have a good dinner and a glass or three of wne. I will absolutely go back not just once but for many a weekend and I plan to bring all my visitors from Europe to this great Inn where i was made feel so welcome.", "Date": "July 29, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "New York", "Title": "\u201cquaint and romantic oasis outside the bustle of Napa\u201d", "Author": "lilsurfergirl", "ReviewID": "UR35271593", "Content": "Christopher Inn first of all is a perfect distance from downtown Calistoga, St. Helena, and a short drive to some of Napa's most luxury vineyards; however, it is tucked away on its own (on highway 29), so perfect for a couple to escape for the weekend. The innkeeper is incredibly helpful and zealous- she will tell you the history of various vineyards and provide you flyers for discounts as well.... Also, unlike many inns where you are careful not to make the floors creak or wake the neighbors, Christopher Inn has separate rooms in various little cottages - so it is perfect for a quiet, romantic escape in the sun.", "Date": "July 20, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "2", "Location": "4", "Rooms": "3"}, "AuthorLocation": "nevada", "Title": "\u201coverpriced\u201d", "Author": "apeakhiker", "ReviewID": "UR34775280", "Content": "We stayed at christopher's inn for our anniversary. I realize the Napa area is very expensive, butt we were very surprised at the size of the room. It was so tiny! There was more than one spider in the room. I thought the room was small but nice but the price mid week was way overpriced for what you get. The pros were the breakfast and te location. We will never spend that amount of money to stay there again.", "Date": "July 14, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Redlands, CA", "Title": "\u201cAn exquisite weekend getaway at a manageable price\u201d", "Author": "mhamula", "ReviewID": "UR34549942", "Content": "From the momen we arrived a friendly face was there to check us in. We told her what we were looking to do with our weekend and she helped us put it all together. The room was impeccable, one of the comfiest beds I have ever slept in. And it had access to a private patio as well as complimentary breakfast (which was nice after wine tasting he night before). Calistoga is a great little town within 2 miles of the Castello di Amorosa winery. The town itself is worth visiting as it has a main street with multiple restaurants. If you stay at Christopher's Inn you get a 10% discount at a few of the restaurants. We went to the Calistoga Inn Restaurant and Brewery. The porter, duck breast, and summer risotto were fantastic. I liked the castle winery he best, althouh we didn't the full tour. They produce a great moscato there.", "Date": "July 12, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "3", "Rooms": "4"}, "AuthorLocation": "California", "Title": "\u201cloved the croissants, towels and cats\u201d", "Author": "sunshinestatedoc", "ReviewID": "UR34147514", "Content": "An overall pleasant stay. Would love to go back again.", "Date": "July 7, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Malibu Ca", "Title": "\u201cGreat place to stay; charming and ideally located\u201d", "Author": "BTyerman", "ReviewID": "UR33378064", "Content": "Came to Calistoga for a wedding and couldn't imagine a better place to stay. Walking distance to everthing. Charming unlike so many motel like properties in the area. HIGHLY RECOMMENDED!!!!", "Date": "June 28, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Louisianna", "Title": "\u201cA very lovely property\u201d", "Author": "Markie26", "ReviewID": "UR31115171", "Content": "The service was exceptional. Adele was on top of everything. She never stopped. The room was very nice and clean. I loved the amenities. They smelled great. (soap/shampoo/cond) The location was right on Hwy 29. Easy to find. The grounds were pretty and clean. The breakfast was good also. Overall I liked everything and would stay again. What I liked the least was I had to leave. I would recommend this property to everyone.", "Date": "May 29, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "4", "Rooms": "5"}, "AuthorLocation": "Las Vegas", "Title": "\u201cA WONDERFUL PLACE TO STAY\u201d", "Author": "LasVegasWestie", "ReviewID": "UR31056483", "Content": "My husband and I have stayed at Christopher's Inn at least six times-for wonderful week-ends usually in early summer and again around Thanksgiving. Sometimes we have traveled with friends and everyone has enjoyed their stay. Calistoga is a great location and we love the town . The Inn is just that, an Inn-not a hotel and not a B and B. A charming country Inn. In the morning there is a tap on your door and a basket containing coffe, juice, fruit, and pastry is left for you to enjoy at your leisure. The proprieters could not be more accomodating., and they have great suggestiions for those who are new to the Wine Country area. We will be back at least once during the year. .Mary Krawitt", "Date": "May 29, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Livermore, CA", "Title": "\u201cConvinient and comfortable as home\u201d", "Author": "CAdventurexplorer", "ReviewID": "UR30946493", "Content": "On May 24th my wife and three teenage children decided to take a short trip to Napa to see Chateau Montelena winery in Calistoga that was featured in the recent movie Bottle Shock. Although we have been in California for five years this was our first trip to Napa. While most B&B and hotels were booked on such short notice we were lucky to find a large room that slept five still available at Christopher's Inn. The staff were attentive and welcoming and the room was comfortable and spacious for all of our family. We especially liked the private entrance to our cottage of of a separate quite street from the hotel. Continental breakfast was delivered the next day to our door promptly at 8am which is essential with three hungry teenagers! The muffins, assorted fruit, granola, juice and both decaf and regular coffee provided for all five of us was great. We stayed in Room A3 which had two queen beds in separate bedrooms. In addition there is a single bed in the living room area. All three beds had there own TV's (also perfect with teenagers). Please be aware however that A3 has only one shared bathroom but it worked well for us during our visit. The hotel was very conveniently located at the entrance to the town of Callistoga and only a couple of miles from the winery and across the street from a great BBQ spot Busters. We also were able to go along the highway and visit other wineries nearby on the road to St Helena which was only a short drive away. We were very pleased with the location of the hotel and the small town feel of Calistoga. It was a nice place to unwind from the busy rush of Napa and St. Helena. We will definitely be back because the one reason for our trip was unrealized. Chateau Montelena winery was closed for memorial day on the day of our visit!", "Date": "May 27, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "1", "Location": "3", "Rooms": "1"}, "AuthorLocation": "Indianapolis", "Title": "\u201cChristopher's Inn- a big disappointment\u201d", "Author": "wintercat", "ReviewID": "UR30444836", "Content": "We had reservations at Christopher's Inn for two nights this past weekend. Because there were 4 of us we needed 2 rooms. The woman we talked to on the phone recommended we stay in one of the cottages. When we arrived she was outside chatting with someone and told us to wait inside. We went in and found another couple waiting. Even though there were 2 parties waiting to check in she talked to the person outside for at least another 5 minutes. When she did come in she escorted the first couple to their room. While she was gone two teenagers rode up on bicycles. When she returned she helped them first although we had arrived first. Also, the girls were seeking summer employment, but she still made us wait. The cottage that we were given was terrible. It is not a cottage, but a house which has been divided into 2 parts. There was absolutely nothing charming about it. It had no internet, window air conditioners which had not been turned on in advance to cool the place and a tarp over the roof. One of the bedrooms had the tv up in the top shelf of the closet. It was at an odd angle for viewing from the bed. You couldn't watch it anyway as the plug did not reach the outlet. This cottage was so bad that 2 of our party went and checked in at another hotel down the street. The breakfast is also brought to your room in a basket. The coffee was not hot and the portions of cold breakfast were very small. It was not enough food and not up to what one expects for a bed and breakfast.", "Date": "May 21, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Folsom", "Title": "\u201c35th Wedding Anniversary - Relaxed and Pampered\u201d", "Author": "Retired-Spoiled", "ReviewID": "UR28498257", "Content": "We found Christophers Inn several years ago and have been going back ever since. The location is great, out and away from the hussle and bussle of the big cities, can walk to resturants. The rooms are very relaxing and romantic at night with the fireplace going. Irene is most enjoyable to talk with and makes dynamite recommendations. It is great to get the knock at your door at 8:00 am and have your breakfast waiting for you. We love this place and it always brings a smile to our face. All of our special occasions we find ourselves here. There is never a problem to big or to small, everything is always made right and perfect. We highly recommend it to all. We will be back..", "Date": "April 21, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "california", "Title": "\u201cWe will be back!!!!!!!!!\u201d", "Author": "quintessa90", "ReviewID": "UR28005054", "Content": "We already stayed twice at Chrisopher`s Inn and we will go back. It is exactly the type of Inn that we like. It is cozy, well situated, the hosts are charming and discret. The rooms are comfortable and the breakfast are delivered at your door in a nice basket. You can take your 'apero' on the terrace and walk to your favourite restaurant. Really an excellent choice. Jacques Meunier and Brigitte Pion Pleasanton, Ca", "Date": "April 14, 2009"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Rooms": "4", "Service": "5", "Location": "5"}, "AuthorLocation": "San Francisco", "Title": "\u201cGreat experience\u201d", "Author": "flygirldc3", "ReviewID": "UR27248617", "Content": "The location is very central to the amenities of the Napa Valley. Service is most warm and welcoming, and this is the 6th year we have returned, so that will say a lot. We love the cottages that are rustic and cosy. Have checked out the rooms in the actual inn, and they are elegant but comfortable. Breakfast is delivered each morning in a basket to your door, so you do not have to stir early. The management is always full of suggestions and ideas for trips and restaurants. Overall, we cannot wait to go back for our 7th year.", "Date": "April 1, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Castro Valley, California", "Title": "\u201cChirstopher's Inn-a romantic secluded Bay Area Getaway\u201d", "Author": "MichelenJoe", "ReviewID": "UR27209994", "Content": "What a lovely romantic getaway! This is a fantastic B&B with fantastic service. Christopher (and his staff!) made our QUIET getaway exacty what we wanted: romantic, quiet and lovely! Christopher's Inn is tucked away off of Highay 29 an worth the stay. It is charming, and fit our need for relaxation with spa treatments at Lavender Hill Spa (also a hidden gem!). Consierge service should take a seriouslook at Adele, and the staff at Christophers'--they will assist you (within reason) with you wants and needs as long as you return the courtesy by having manners, being polite and friendly. Try the Inn if you want to getaway and want quiet and romantic. Thank you, Christopher and Adele for a lovely time! Michele & Joe", "Date": "April 1, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Medford, Oregon", "Title": "\u201cFabulous Stay at Christophers Again\u201d", "Author": "freespirit100", "ReviewID": "UR24677663", "Content": "We stay at this wonderful little country inn every year for our anniversary. We spoil ourselves with the beautiful private massage room for two with a fireplace and two massage therapists. Prior to our massage, we rent bikes so the massage is a wonderful conclusion to the day. In 2008 and 2009 two movies were filed in town,and many of the stars stayed here. It was fun to hear the stories! We'll surely be back next year. Cant give up the breakfast in bed.", "Date": "February 17, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "nashville", "Title": "\u201cA Sweet & Charming Little Getaway...\u201d", "Author": "bradbracher", "ReviewID": "UR24474066", "Content": "This is my third stay here, and I am still wooed by it's charm. The hospitality is lovely, and a sweet little breakfast-in-a-basket greets you every morning. Though the Inn has expanded in size over the last few years, it maintains it's quaint nature. We will continue to return again & again...", "Date": "February 11, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "1.0", "Value": "2", "Rooms": "2", "Location": "4"}, "AuthorLocation": "California", "Title": "\u201cHairballs and noise\u201d", "Author": "weekendvisitor2", "ReviewID": "UR24315773", "Content": "We stayed in room #9 and heard the shower and neighbors talking. We also rececived a massage in the massage room and found hairballs on the floor and urine around the toliet. Lots of money for lots of funk,", "Date": "February 6, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Granite Bay, CA", "Title": "\u201cWine Country Bliss\u201d", "Author": "mjalto", "ReviewID": "UR24178114", "Content": "After several years, my wife and I returned to Christopher's Inn for a weekend getaway. We had stayed here 9 years ago and enjoyed our stay so much that it was an easy choice when deciding where to lodge. The property has grown quite a bit since our last stay, but the charm and great personal service still remains. Each room is unique and you can select the amenities that are important to you (ie. fireplace, jacuzzi tub, etc.). The owners, Adele and Christopher are very accommodating, friendly, and truly take an interest in your stay. Having been in the area for many years, they can advise you on the best restaurants, spas, wineries, and other attractions the valley has to offer. We enjoyed a fabulous massage and facial treatment from Lavendar Hill Spa and we had an outstanding dinner at Tra Vigne in St. Helena. We will return to Christopher's Inn!", "Date": "February 3, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "San Francisco, CA", "Title": "\u201cRomantic and Delightful Christopher's Inn\u201d", "Author": "slg57", "ReviewID": "UR21852972", "Content": "My husband and I stayed at Christopher's Inn last week. Along with elegant and luxurious accommodations and atmosphere there was a welcoming and gracious staff and personalized attention. I especially enjoyed the fireplace and my husband loved the big comfortable bed! Beautiful antiques in the rooms...don't miss the Italian fountain, statues, plus the stained glass window in the main building. The sweet little town of Calistoga is a short stroll away, and there are some spectacular new wineries just down the road...ask owners and staff for recommendations. Now is a great time to visit as the fall colors are still on display and the weather sunny and crisp.", "Date": "November 14, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Check in / front desk": "5", "Overall": "4.0", "Value": "2", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Santa Barbara, California", "Title": "\u201cnice but can be noisy\u201d", "Author": "Likesthebest", "ReviewID": "UR21821690", "Content": "There aren't many places to stay in Calistoga. This is one of the nicest. The front desk is very helpful with ideas for places to dine as well as things to see. If you want a quiet night, book an upstairs room away from the highway. The morning basket was just the right amount of food to start the day. A group of us stayed there to be at a wedding. Everyone thought is was nice but over-priced.", "Date": "November 13, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Modesto ca", "Title": "\u201c5 star all the way\u201d", "Author": "RazorModestoca", "ReviewID": "UR21748884", "Content": "My girlfriend and I came up winetasting for a day and had one of the most fantastic stays I've ever had. The room was gorgeous and romantic. I wish I had a bed that comfortable at home. With a jacuzzi and fireplace in the room I could not go wrong my my better half. Breakfast in bed the next day topped it off. A very short walk downtown for an awesome meal and dancing at the calistoga inn. Am definitely coming back. Thanks guys it was FIRST RATE.", "Date": "November 11, 2008"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Glendora, CA", "Title": "\u201cAlways an elegant experience\u201d", "Author": "ravield", "ReviewID": "UR21672707", "Content": "Christopher's Inn always goes the extra mile to ensure your comfort; customer service is commendable. We took advantage of the restaurants that are well within walking distance and appreciated the 10% dining vouchers for those same restaurants. We love coming out in the Fall, but Christopher's Inn is top notch all year long!!!", "Date": "November 9, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Sault Ste. Marie", "Title": "\u201cGoodVacation.\u201d", "Author": "Rydalbank", "ReviewID": "UR21305479", "Content": "We had a wonderful four night stay at Christopher's Inn. My Daughter two grandaughters and I really enjoyed ourselves. We had a delicious breakfast delivered every morning which started our day off right! Mrs. Terri Stewart. Sault Ste. Marie Ontario, Canada.", "Date": "October 27, 2008"}, {"Ratings": {"Service": "1", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "4"}, "AuthorLocation": "East Bay", "Title": "\u201cDisgusting!\u201d", "Author": "Traveler1EastBay", "ReviewID": "UR21183551", "Content": "We checked into our room and had a little time for a nap before heading out to dinner. Upon pulling back the covers, we discovered an old Kleenex and pubic hair in the sheets. It was obvious that the sheets had not been changed. When we notified the person on duty, they acted like it wasn\u00e2\u20ac\u2122t a big deal and when we asked to speak with the manager, no one ever contacted us. It ruined our weekend and still makes be sick to my stomach thinking about it. Stay somewhere else!", "Date": "October 24, 2008"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Central Valley", "Title": "\u201clovely B and B\u201d", "Author": "TravelMamma03", "ReviewID": "UR21085241", "Content": "We stayed at Christopher's Inn for our yearly girlfriends getaway weekend. Five of us shared one of the cottages on the property. It was cozy and comfortable. We woke up each morning to baskets of goodies on our doorstep. The baskets contained yummy pastries, fruit, orange juice and coffee. The cottage was located within walking distance of Calistoga's downtown area. I had a 3 month old baby with me, so the convenience of the cottage being within walking distance of the restaurants was absolutely wonderful when he became fussy. We had a fabulous time going to the local wineries (Chateau Medelina and one that was modeled after an Italian Castle). We had spa treatments at Lavendar Hill Spa (which is within walking distance of Christopher's Inn). It was a memorable weekend of eating, drinking, pampering, laughing and fun! Calistoga is very charming.", "Date": "October 22, 2008"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Evergreen22", "Title": "\u201cQuiet and Romantic\u201d", "Author": "Evergreen70", "ReviewID": "UR20807551", "Content": "My husband and I recently returned from a four day stay at Christopher's Inn in Calistoga, Napa Valley. It was our first visit to this Inn, and it exceeded our expectations! The best part about this location was that we could walk to the shops and restaurants in Calistoga. After driving around all day to wineries, this was such a treat! One would think that being so close to town would prove noisy when, in fact , the Inn was extremenly quiet and romantic. There is also a wonderful outdoor patio,with a delightful water fountain, where we would sit and relax before retiring for the night. The room that we stayed in was very quiet (unlike some Bed and Breakfast places where you can hear everything from the room next door!) and the bed was very comfortable. Each morning, a basket of breakfast goodies, coffee ,and juice was placed outside our door. We highly recommend Christopher's Inn for a romantic get-away when visiting the wine country! Evergreen, Colorado", "Date": "October 11, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "California", "Title": "\u201cLoved the Omni\u201d", "Author": "fnshopn", "ReviewID": "UR18186628", "Content": "Quaint. Just a block from downtown Calistoga so walking is easy. Lovely room, Laura Ashley decor. Breakfast basket delivered to your door each morning. Pastries were still warm, coffee hot, juice fresh squeezed! Cappacino machine in lobby. Susan, Brentwood, CA", "Date": "July 23, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Pacific Palisades", "Title": "\u201cLoved this adorable B&B.\u201d", "Author": "studioteacher", "ReviewID": "UR17170228", "Content": "Exquisite decor. Spacious rooms with high ceilings, a working fireplace with mantel, beautiful antique beds with mahogony head and base boards (the room next door (room 20) had a beautiful canopy bed. Charming Laura Ashley wallpaper and curtains. A combination of French and English antiques provide ultimate charm. A large hot tub in the bathroom. Newly renovated. A perfect environment while residing in Calistoga. Some cast and crew members from the film we were working on stayed here for 9 days, and we were all delighted. Adele, (one of two managers), was so helpful and knowledgeable of the wine tours and was always ready to assist.", "Date": "June 24, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "North Carolina", "Title": "\u201cCan't beat Christopher's Inn\u201d", "Author": "e262", "ReviewID": "UR16968846", "Content": "We had a wonderful four night stay at Christopher's Inn. The inn itself is a very quaint and quiet retreat. The staff was very accomodating - even gave up their steamer to our room when they heard we were in for a wedding so we would be perfectly wrinkle free. Each morning we were treated to a breakfast basket delivered to our door and you can find port wine in the lobby in the afternoons/early evening. Upon check in they were extremely helpful giving us maps and tips on places to go. Dowtown Calistoga is only a block away from the Inn which made it very convenient to walk. The rates are reasonable, I would stay here again.", "Date": "June 16, 2008"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Business service (e.g., internet access)": "2", "Check in / front desk": "2", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Houston, Texas", "Title": "\u201cAwful\u201d", "Author": "dacoleii", "ReviewID": "UR16629203", "Content": "I do not think it a very good thing to just rip a small place like this but if you expect service, cleanliness, or an overall enjoyable experience DO NOT STAY HERE. I was astonished at what they deemed exceptable to present to any customer.", "Date": "June 3, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Business service (e.g., internet access)": "5", "Check in / front desk": "4", "Overall": "5.0", "Value": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "anaheim", "Title": "\u201cWe loved Christopher's Inn\u201d", "Author": "winemavens", "ReviewID": "UR14400021", "Content": "We were lucky to find Christophers inn and the charming town of Calistoga as the starting point for wine country trip. We enjoyed the breakfast basket in the morning, but the real highlight is the lobby with it's big fireplace, espresso machine, and a nice glass of port in the evening. After a long day of touring the wineries in Napa, Alexander Valley and Healdsburg, we found this place to be a pleasure to return to. The staff also gave us lots complimentary winery passes and such, which really added a lot to the experience. We really recommend Christopher's Inn, and will be returning there on our next trip to Napa and Sonoma.", "Date": "March 19, 2008"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Fairfield Ca", "Title": "\u201cPerfect Getaway at Christophers Inn\u201d", "Author": "munkeegrl", "ReviewID": "UR14240949", "Content": "Looking on line it is really difficult to choose a place to stay in the Napa Valley. On a recommendation from the chamber of commerce visitor center we decided on Chrisophers Inn and it was perfect! I am not a big fan of the standard B and B which are usually smaller and often you run into other guests for breakfast etc. But I don't like boring cookie cutter Hotel chains either - Christophers Inn allowed for the privacy we want when we finally get some time together with out the kids but was also beautifully decorated with unique antique pieces. THe icing on the cake was the massages we had on the grounds - provided by the spa across the street-I would highly recommend!", "Date": "March 12, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Alberta", "Title": "\u201cLovely Country Charm\u201d", "Author": "Chilipprs", "ReviewID": "UR13963062", "Content": "Lovely, relaxing stay in the wine country. We loved our experience at Christopher's Inn. The bed's were so comfortable that we didn't want to get up in the morning! A breakfast basket was delivered each morning with delicious pasteries and fruit. The ham and cheese ones were scrumptious! There was plenty of food and we kept some of the unfinished pasteries for a later snack. The decor is old Victorian full of antiques. We appreciated the comfortable, stress free surroundings. The owner's appreciation of fine art and antiques was evident by the decorating style of the rooms. The host and hostess were very friendly and advised us as to things to do in the area, They even supplied us with restaurant vouchers to use if we liked. The Culinary Institute of America is a must for a meal. The creme brulee is the best I have ever eaten. Also a real Castle down the road is a magnificent place for wine tasting. I would definitely recommend Christopher's Inn ........ in fact we are planning a return trip this summer.", "Date": "March 1, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Calgary, Alberta", "Title": "\u201cLovely Winter Holiday\u201d", "Author": "DebMStewart", "ReviewID": "UR13893022", "Content": "LOVE THIS PLACE We had a wonderful vacation at Christopher's Inn. This is our 5th time staying at this lovely Inn. The bed's were so comfortable that my daughter's did not want to get out of bed! The basket of breakfast brought to our door each morning was delicious and certainly plenty. Those ham and cheese pasteries were devine. My daughters would take turns going to the lobby each morning to bring me back a steaming hot latte that they freshly brewed from a machine that was there. The staff has always been very friendly and helpful and they have always offered us coupons for restaurants in the area. WE LOVE THIS PLACE and will be back again in the summer.", "Date": "February 27, 2008"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Check in / front desk": "2", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Granite Bay, CA", "Title": "\u201cStay away from Christopher's Inn.\u201d", "Author": "nantucketbasketlady", "ReviewID": "UR10797691", "Content": "Stay away from the cottages at Christopher's Inn. The rooms are dirty (dust clumps on the floor, cobwebs galore, dust on table tops). The bathroom is dark and difficult to use (no towel rack, no table top for toiletry items). The furniture in the cottages is, for the most part, what I consider \"yard-sale-find\" condition. For a B&B, the breakfast is laughable\u00e2\u20ac\u201dcertainly inadequate for the four of us. We had to go out and buy additional food at a nearby bakery so that we wouldn't be hungry. I wish I had visited this website before we even considered making reservations! After two nights enduring the condition of the room, the noisy, paltry heating system, and the meager breakfasts, we decided to cancel our third night and find somewhere else more pleasant and possibly less expensive. In making our departure plans and unhappiness known to the innkeeper and his wife, we encountered rude, uncooperative behavior. Perhaps if the price had been less, our expectations would have been lower, but the price was inappropriately high for what was offered.", "Date": "November 13, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "ATL, GA", "Title": "\u201cDirty Dingy Room\u201d", "Author": "the_Oh_No_Traveler", "ReviewID": "UR10352507", "Content": "When I found the place I thought OH NO! bad location, right on the highway. As I entered the room I new I had made a BIG mistake. The room is tiny, date and dirty. The bedskirt actually looks brown where it touches the floor. Breakfast in the the room may sound appealing, not when it is delivered with a loud knoch at 8am. Again, a ride awakening! bathroom is seriously dated as is the decor to room. as another reviewer noted, the TV looks like it was purchased in 1980. Website PHOTOS are MISLEADING. DO NOT STAY HERE....", "Date": "October 26, 2007"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Check in / front desk": "3", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "4"}, "AuthorLocation": "San Francisco", "Title": "\u201cHated Christophers Inn\u201d", "Author": "queenmother58", "ReviewID": "UR10111708", "Content": "I booked Christophers Inn for a Wedding. The room was horrible. We had to move our suitcases to the car after we unpacked because there wasn't any space in the room. The carpet was filthy and there was no lighting. No drawers at all in the room so we had to put our clothes on sheves. The day of the wedding, we got back to our room to dress and it wasn't made up. We were there for 3 nights. The sheets were never changed nor the shampoo replaced. Now I know why they asked for pre-payment in advance and they require a 3 nights stay if you book A Sat. night. Stay away!", "Date": "October 18, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "London", "Title": "\u201cGreat location\u201d", "Author": "DaveHarry", "ReviewID": "UR10057820", "Content": "I think people's experience of this place depends on the room they stayed in as they do differ quite a lot in both quality and price. We stayed in room 10 and, like the other room we stayed in, is a little tired and needs an upgrade (the TV for instance is pure 1980s!), it more than compensated for this with it's wonderful private patio and outside fireplace (well stocked each night). It was very romantic and we loved it. One major disagrement I do have with some of the reviewers is the attitude of the staff. We found them to be nothing but warm, friendly, helpful and, most of all, hugely knowledgeable about the area and what to see. Yes, it is expensive and, yes, it's time for a general revamp of the rooms but the location is perfect (5 mins walk from downtown calistoga), the staff lovely and, if you choose your room carefully, you'll enjoy a perfect stay as well.", "Date": "October 9, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Orange Park, Florida", "Title": "\u201cGreat Experience at Christopher's Inn\u201d", "Author": "wildtraveler", "ReviewID": "UR8457984", "Content": "The staff was incredibly helpful and the location couldn't be beat. We stayed in room #10 which was pretty small but the private courtyard with fireplace made up for the room size. I admit that the Inn does show a little wear around the edges but the price combined with the location made it a perfect choice for us, and the ability to walk into town for coffee/dinner/window shopping was a real bonus. Highly recommend.", "Date": "August 20, 2007"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Business service (e.g., internet access)": "1", "Check in / front desk": "2", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "4"}, "AuthorLocation": "St Louis", "Title": "\u201cDisappointing & Dirty\u201d", "Author": "hrrsphr", "ReviewID": "UR8268363", "Content": "From the Inn website we were expecting a charming place with beautiful rooms. We looked at several rooms and all had stained and dirty carpet, dingy comforters on the beds, and towels with stains. We stayed because we had no where else to go. The beds were the most uncomfortable we have ever been in and the noise from the continuous traffic on Hwy 29 made it impossible to sleep. The water pressure in the shower was so low that I could not wash the shampoo out of my hair. The 'Breakfast Buffet in Bed' seemed to consist of desserts that were left over from some local place-not breakfast food, room temperature coffee and warm orange juice. The only positive aspect was that you could walk to town for dinner (and breakfast if you wanted real food).", "Date": "July 31, 2007"}, {"Ratings": {"Check in / front desk": "1", "Overall": "1.0", "Value": "1", "Service": "1"}, "AuthorLocation": "Fremont, Ca", "Title": "\u201cfalse advertising\u201d", "Author": "GirlTravelor", "ReviewID": "UR8263240", "Content": "We booked 5 rooms, got confirmation numbers, and were all set to head up to celebrate our mother's 75th birthday. We were notified a week later via e-mail (not even given the courtesy of a phone call) to say our reservation had been canceled because we had not booked a Thursday or Sunday night. Obviously someone had called them and wanted to book for a longer stay so they canceled our reservation. The website says NOTHING about having to have a Thursday or Sunday night. When we queried their action, the owner was rude, condescending, and suggested we take our business elsewhere. Easier said than done at this late stage. He stated that they \"reserve the right to change their requirements as needed\". If truth be told, they were simply not willing to honor the reservation because something else must have come up. Completely dishonest! We have traveled the world and NEVER dealt with a situation like this. We would NEVER attempt to stay there again nor would be suggest it to anyone else.", "Date": "July 30, 2007"}, {"Ratings": {"Overall": "1.0", "Value": "1", "Service": "1"}, "AuthorLocation": "USA", "Title": "\u201cOutrageous disregard for customers!!!\u201d", "Author": "1of7", "ReviewID": "UR8262838", "Content": "Do not consider booking with Christopher's Inn! They appear to have absolutely no commitment to the stated policies on their web site or, more importantly, the convenience/relationship with their guests. I booked 2 suites on their web sites for my mother's 75th bday weekend for Friday and Saturday nights and received confirmations (including confirmation #s). My sisters and I subsequently confirmed our plans, told my mother, and booked flights. With too little time to make alternative (comparable) arrangements, I received the following in a rude email from the proprietors: \"We reserve the right to create booking patterns during the high season.\" In other words: we think we can probably rent the rooms out for three or more nights, so to heck with your confirmations. And the email closed with: \"Perhaps you will be happier at the many other wonderful inns here in the Napa Valley.\" I guarantee you that we will be happier elsewhere and so should everybody else!!!", "Date": "July 30, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "San Francisco", "Title": "\u201cOur Room had a Private Outdoor Patio and Fireplace which was very nice\u201d", "Author": "wkornele", "ReviewID": "UR7390421", "Content": "Had a great time. The rates were very reasonable for Napa, the room was quaint, the staff was very pleasant and knowledgeable about both restaurants and wineries and had great recommendations on both. Got massages in the morning, wine tasting in the afternoon, dinner at night and then back to our room with a private patio and outdoor fireplace which was incredible. I would definitely recommend here and will be staying here again.", "Date": "April 18, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Taos, New Mexico", "Title": "\u201cLittle peace of heaven\u201d", "Author": "Frenchmen", "ReviewID": "UR5929748", "Content": "In desparate need of a little R&R, this was definitely the place. On the chilly evenings I didn't leave the room for being curled up in front of the fireplace. And then oh the giant bubble bath...then off to a bed of comfort from old Europe. I had not crawled into a pillow top down comforter since Germany 20 years ago. Fresh, clean, and oh, please walk the gardens as flowers everywhere. When not if I stay again, may pick a room with a garden patio, but again loved the huge rooms with no need to leave except for a few delightful spa treatments. The owner/managers are there if you need them and like little nomes make sure everything is in place without seeing it done. Felt safe and secure and walking distance to everything. Did not want to leave but duty called.", "Date": "October 8, 2006"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Business service (e.g., internet access)": "2", "Check in / front desk": "2", "Overall": "2.0", "Value": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "los angeles", "Title": "\u201cdon't let the outside fool you!\u201d", "Author": "jrk", "ReviewID": "UR5791079", "Content": "This place is so over-priced it's insane! We stayed in room #15 and paid $330 a night for our room. It looked good on their web-site but let me tell you when we walked in I didn't know what was going on. The carpet is so old that there are brown dirt marks everywhere. The bed looked like it was about 30 years old and the mattress was actually suken in. Not making this up! You could actually see the giant dents in the mattress. The door to the patio had no lock but painters tape over the big hole in the door. The railing in the bathroom had been moved over because it was a handicap accessible room and they didn't bother to re-paint the wall. I didn't sleep all night because I literally sunk into the mattress with half my body so there was no way to get comfortable. I have never in my life seen a bed like this. The breakfast in the morning came in a nice basket but we were so creeped out at this point that we had no desire to eat it. My recommendation is to stay somewhere else unless you are getting these rooms for $100 a night. I have stayed in the South of France in much nicer rooms for less. The only decent thing about the room was it's size and the fireplace, but keep in mind it was quite scarry to light. A couple of times we thought the thing was going to explode. I would never stay here again.", "Date": "September 11, 2006"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Redondo Beach", "Title": "\u201cLoved the quaint charm\u201d", "Author": "pinkkitty", "ReviewID": "UR5772702", "Content": "We stayed in Room #7 at the Christopher's Inn and it was such a charming room. We loved the sky light that brightened up the room each day. The blue brocade bedspread made us feel like we were staying in a castle. It was also so great to have a private little patio. The room also had a fire place and even though we didn't use it, it added that little extra bit of romance to the room. Our stay was magical!!!!!", "Date": "September 5, 2006"}, {"Ratings": {"Overall": "1.0", "Value": "1"}, "AuthorLocation": "Westfield", "Title": "\u201cAbruptly cancelled\u201d", "Author": "bobatWWC", "ReviewID": "UR5610854", "Content": "We reserved our room on the Inn's website. Checked availability and put in all the information. We received a confirmation of the reservation. A week later, we got a very abrupt email saying they cancelled our reservation due to not staying enough days in a row. It never came up during our reservation and as I said, we got a confirmation email. We then were not able to get any of the other rooms we were looking at at the time we were making this reservation. Moral of the story is to not believe that you have a reservation until you have checked in.", "Date": "August 14, 2006"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "fullerton", "Title": "\u201cBest Honeymoon I could have asked for\u201d", "Author": "jenwri", "ReviewID": "UR5597452", "Content": "This is a quaint little inn with sweet rooms. The service was outstanding and extremely friendly. The hostess was very knowledgeable. I just took my shiney new husband away for a surprise honeymoon and after having canceled at a horrible \"resort spa\", we found the Christopher Inn. I'd definitely stay here again, it was worth every penny. We were given a pic-nic style breakfast in the morning and had a very comfortable and extremely clean room. After I returned home, I checked out the website and would say it is a very fair idea of what the Inn is like.", "Date": "August 10, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "5", "Rooms": "5"}, "AuthorLocation": "San Francisco", "Title": "\u201cAlways Amazing!\u201d", "Author": "Geaners", "ReviewID": "UR5444220", "Content": "Beautiful rooms, cozy bed, fireplace, short walk to \"downtown\", and breakfast (orange juice, coffee, fruit and yogurt cup, granola, and fresh pastries!!!) delivered to your door! What more could you ask for? This was our second stay at the Christopher's Inn and we wouldn't stay anyplace else in Calistoga! The staff is always friendly and has great tips to help you spend your time in the valley. Very romantic and relaxing! A world away from San Francisco in feel yet only an hour and a half's drive! We highly reccommend the Christopher's Inn to anyone looking to spend the weekend in the Napa valley!", "Date": "July 9, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "5", "Rooms": "5"}, "AuthorLocation": "Alameda California", "Title": "\u201cMy mother had the best mothers day ever...\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR5068656", "Content": "I will never stay anywhere else when traveling to Napa and neither will my family. We spent Mothers Day week-end at Christophers Inn and my mother said it was the best mothers day she has ever had. My immiediate family is spread out from California to the East Coast and Christophers Inn made everything so easy for us to coordinate. They were able to accommodate a large family fairly close to the holiday. The basket breakfasts were delightful and delicious. My family can't wait to go back! Thanks again the Lujan Family", "Date": "May 14, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "4", "Service": "5", "Rooms": "5"}, "AuthorLocation": "Seminole, Florida", "Title": "\u201cGreat Little Place\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4235288", "Content": "Found this little gem by accident while taking my wife on her first visit ever to wine country. The staff could not have been any more cordial and the room was fantastic. If I were not in wine country USA, I could have sworn I was in an English inn. As if the garden fountain setting and fireplace in the room was not enough, we awoke to a fantastic \"breakfast in a basket\" package waiting outside our door first thing in the morning. I plan on a return vist as soon as possible", "Date": "December 12, 2005"}, {"Ratings": {"Cleanliness": "3", "Overall": "2.0", "Value": "1", "Service": "1", "Rooms": "5"}, "AuthorLocation": "Northern CA", "Title": "\u201cOverpriced for the service\u201d", "Author": "princesstraveler", "ReviewID": "UR3797755", "Content": "Although beautiful rooms and quaint surroundings, the service was awful. I had a bad feeling when spoken to rudely in making reservations. This place is way too expensive to be anything but gracious and helpful. At check in, there was only one person on duty and she was trying to escort guests AND check folks in. It was presumed I was with another guest and I was directed to the wrong room. Although helpful with directions to get my own ice (too busy to offer to get it for me, I suppose), she didn't tell me I'd need to take my own bucket from the room, making a second trip across the parking lot necessary. Pastries, yogurt and juice were yummy in the a.m. Coffee was cold and the silverware was dirty. It COULD be fantastic but, alas, it wasn't.", "Date": "August 22, 2005"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Redding, California", "Title": "\u201cWonderful place in the Wine Country\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3745915", "Content": "While in Calistoga my husband and I had a chance to stay at the Christopher Inn. The room was beautifully decorated and had everything available to us. A basket breakfast was served and left outside our door so we were not disturbed. If you enjoy breakfast in your room, it consisted of coffee, sweet rolls, orange juice, and fresh fruit over a layer of yogurt. The main office had coffee drinks for you to make including expresso. The owners and staff were pleasant and always helpful. I would like to personally thank them for the stay we had in Calistoga. Join them if you can, if you are taking a trip in that direction.", "Date": "August 8, 2005"}, {"Ratings": {"Cleanliness": "5", "Overall": "4.0", "Value": "4", "Service": "5", "Rooms": "5"}, "AuthorLocation": "Scottsdale, Arizona", "Title": "\u201cVery Romantic\u201d", "Author": "Natenkaren", "ReviewID": "UR3662593", "Content": "This is a great Bed and Breakfast for a romantic getaway to the wine country. It is set within easy walking distance to downtown. The rooms offer a lot of privacy and are designed to give a very secluded and romantic feel. One of the best b&b's we have experienced!", "Date": "July 13, 2005"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Scuituate, Massachusetts", "Title": "\u201cA Calistoga 'Jewel'\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2947020", "Content": "My wife and I recently returned from a stay at Calistoga and have discovered a \"jewel\" there in Christopher's Inn. The room was well furnished and included a hot tub, working fireplace and a private patio with fountain. The bed was enormous with down comforters and breakfast was brought to our door every morning hot and fresh. The staff was also extremely helpful in recommending small local wineries, spas and excellent restaurants nearby.", "Date": "December 27, 2004"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Antelope, CA", "Title": "\u201cGreat stay every time!!!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2859245", "Content": "My wife and I have stayed at Christoper's Inn twice and will return again. It has a wonderful charm and is quite cozy. As I walked into our room there was a fireplace roaring. I hopped onto the bed to watch tv and immediately felt like falling asleep, the bed was so comfortable. Turns out they have the top of the line Serta feather beds. The bed doesn't move at all when you do and is so soft it puts you right to sleep. Not your average hotel bed. My wife and I quickly devised a scheme to trade our bed for this one the next time we visit. The lobby has complimentary espresso. The Inn is a short walk to great restaurants and shops and is very quiet. A tasty breakfast arrived at our doorstep in the morning. I read another review describing the pastries to be greasy. Those people must have woken up on the wrong side of the bed with a wine induced hangover because these tasted home baked and weren't greasy at all. It's the only place where I feel like the room is worth the price and I enjoyed being inside of it. I hope to be back inside soon.", "Date": "December 2, 2004"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "S.F, CA", "Title": "\u201cGreatest Calistoga Getaway Ever\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2831830", "Content": "My gilfriend and I have never had a better time than when we visited Calistoga and stayed at Christopher's Inn. The wonderful heart-shaped pastries baked each morning along with numerous other goods delivered to our room made us feel like we had our own bakery catering to the two of us. You do feel so pampered when the breakfast basket arrive at your doorstep and everything is just right. Each day there is a collection of wonderful and different things to see in Calistoga with all the vineyards, restaraunts and peaceful nature that surronds Chrisopher's Inn. We even had fun just sitting around the Christopher's Inn's property. One day we had great fun just relaxing in the lobby making ourselves espresso and cappuccino which we enjoyed by the roaring fire in the beautiful lobby. Another morning we sat by the Italian fountain and once again spoiled ourselves with fresh espresso! What a treat! Everything is walkable to town and there is nothing better than to walk to town, enjoy a lovely dinner and bottle of wine and walk back under the stars! I would like to thank Christopher's Inn and their charming staff for an unforgetable 4 days!", "Date": "November 17, 2004"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Irvine, CA", "Title": "\u201cOverpriced!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2797010", "Content": "We stayed in two rooms - moved because TV didn't work (world series). Both rooms had filthy carpets. The breakfast consisted of fruit and cold, greasy pastries. Way overpriced!", "Date": "October 30, 2004"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Billings, Montana", "Title": "\u201cTo Be Continued\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2587582", "Content": "I spent two nights in a two bedroon cottage with my daughter two weeks ago, and I'm still feeling the after glow. The accomodations were wonderful! Port in the main lobby at night, expressos anytime, lovely stuctures and decor, friendly personel, relaxing, peaceful, a break for the world. I cannot wait to return.", "Date": "September 20, 2004"}], "HotelInfo": {"Name": "Christopher's Inn", "HotelURL": "/ShowUserReviews-g32143-d73393-Reviews-Christopher_s_Inn-Calistoga_Napa_Valley_California.html", "Price": "$279 - $449*", "Address": "
1010 Foothill Blvd., Calistoga, CA 94515
", "HotelID": "73393", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/cc/3a/cc3ad881d5bf86180a65fe296b44a15e3large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73644.json b/Fuente datos/73644.json new file mode 100644 index 0000000..7e11d80 --- /dev/null +++ b/Fuente datos/73644.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Fort Worth, Texas", "Title": "\u201cA/C didn't work very well\u201d", "Author": "Kirk H", "ReviewID": "UR127524558", "Content": "The room was clean and the staff was nice. It was early evening when we checked in. We dropped off our stuff, turned the A/C down to 65 degrees, and headed downtown for a few hours. When we came back, the room wasn't cool at all. It was probably between 75 and 80 and that's about what the temperature was outside. I didn't feel like jacking with changing rooms or having someone come up and work on the A/C at 1:00 AM, so we just went to sleep. I have to admit, the bed was very comfortable. I was a bit disappointed about the A/C though. For $99.87/ night I expect the A/C to work right.", "Date": "April 9, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "London, United Kingdom", "Title": "\u201cClean, good location, pleasant staff\u201d", "Author": "benandki", "ReviewID": "UR125464408", "Content": "We stayed in one of the larger suites just behind the lobby (we were upgraded by the incredibly helpful and cheerful guy at reception, who also gave us some good advice and recommendations throughout our stay). The room itself was very clean, very large, with a massive king size bed. Large flat screen TV, microwave, etc. Looks slightly dated, lots of artex swirls, but certainly not unpleasant. Room could be a little noisy from heavy doors, and people using their bathrooms, but our sleeping patterns were a little messed up, so not sure if it would normally wake you up! Simple serve yourself breakfast - hot waffles, cereal, juices, pastries, some fruit and yoghurt. Not spectacular, but good enough. Not warm enough to use the pool, but it looked quite nice and clean. Location is great, very easy to get in to central Dallas, we found cheap parking on N Lamar and Ross - $7 all day at the America Parking lot. Also very easy to get on the main highways. Denny's across the road serves simple but tasty food, 24 hours a day, very cheap.", "Date": "March 1, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Austin, Texas, United States", "Title": "\u201cGreat Overall for Price\u201d", "Author": "Neal P", "ReviewID": "UR124602746", "Content": "I am a business traveler and finding a place to stay that makes you feel at home is important to me. This a great neighborhood, lots of resturants with shopping close by if you need anything. The rooms are very clean and you will get a great night sleep (no noisey traffic). What I appreciate the most is how the staff works together in providing a pleasant travel experience. I truely felt at home. Thanks again everyone. You are the reason I look forward to many happy returns. You truely do offer the best service.", "Date": "February 15, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "2", "Sleep Quality": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "houston, texas", "Title": "\u201cGoing to DMC? This choice isImproving but still needs a bit more\u201d", "Author": "dachmation", "ReviewID": "UR124318172", "Content": "This is the most economic option but it is an older hotel that is being improved slowly. The complimentary breakfast is as good as any you will get. The daytime staff is excellent. It was quiet, i felt safe and felt my car was safe. The drive to DMC is short-- You can follow I35 access road to Oaklawn and turn east and there are many nice restaurants. The quality of bedding improved and the TV's have been upgraded since my last visit. The constant roar of the fan when you turn on the bathroom light remains- The price found on Expedia including an AAA discount was $10. more than last time.", "Date": "February 8, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Location": "5", "Rooms": "1"}, "AuthorLocation": "moyock", "Title": "\u201cWARNING!!! for active military\u201d", "Author": "jason v", "ReviewID": "UR123514602", "Content": "The hotel is located in a nice part of Dallas Tx off the expressway. We checked in and were told we would receive the standard military discount. The rate was supposed to be between 85 and 89 plus tax... That is standard fare for weekend government rates. The charges received were in excess of 310.00 total for two rooms. On the subject of rooms, the shower leaked all over the floor, room was dirty and staff were obvioulsy ready to take advantage of travelers. I have stayed in hotels all over the world. One that comes to mind is the Movenpick hotel in Dubai... Our rate there is 156.00 a night for a five star Swedish hotel that is immaculate and with ammenities that far outweigh this dump... I have tried several times to contact the front desk on this matter however, no one will pick up the phone... When I contacted the Best Western customer service, I was informed that this chain can add charges post to original agreement. That is the way Best Western says GFY... If you are active military, DoD or DoS, do not stay at this hotel. I believe it was foriegn owed due to its lack of upkeep and poor staff. As a side note, anytime you decide to stay at a hotel that clames three diamonds but is listed as two stars, beware. Also, if they have security in the parking lot for the cars -even if it is in a spectacular area of town, take note... Update, I actually made contact with the front desk in regards to this matter and they said, \"we dont care, you can do what you want\" in response to this statement above... This I suppose is the only recourse that you can have these days when you get ripped off from big buisness...", "Date": "January 23, 2012"}, {"Ratings": {"Overall": "1.0", "Service": "1"}, "AuthorLocation": "Amarillo", "Title": "\u201cAwful\u201d", "Author": "walkinandrollin", "ReviewID": "UR123279896", "Content": "We booked this hotel in advance as my husband is wheelchair bound and we have to a handicapped room. When we tried to check in, we were told the handicapped rooms were all full. We were offered a room on the first floor, but it was not in anyway accessible for a person in a chair. That was the extent of the management trying to correct their error. Luckily for us, we had tried to check in early in the evening, so we had time to drive around and try to find another hotel whose handicapped rooms were not booked. Very, very disappointing.", "Date": "January 18, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "3", "Sleep Quality": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Dallas, Texas", "Title": "\u201cI loved it\u201d", "Author": "haras_11", "ReviewID": "UR119231956", "Content": "This hotel has been revamped and done up and is definately worth staying in since some of the previous reviews. I loved my room! Id been staying in hostels up to this point during my travels around USA so maybe my standards had been lowered but this place felt like a palace. We had a room with 2 queen beds that were HUGE, they were immaculately made up and SO comfortable. The whole room was clean, the bathroom was great and we had a little balcony too. The man working on reception (grey hair and moustache) was LOVELY he was so nice and helpful he really made our stay. The pool area was great with a hot tub, sun loungers, tables and umbrellas. Each floor has an ice machine, and theres wifi aswell as a computer room with printer/fax which is free to use. We found it a little hard to get to as we dont drive, but we managed in the end. There is a bus stop down the street, im not sure how reliable the busses are but we managed to get one downtown and it only took a matter of minutes to get there. I only saw 1 cockroach and that was outside by the benches near the pool, it was 40 degrees celcius so what do you expect! Our room was in the main building and from the sounds of it the rooms there are nicer than the ones surrounding the pool. I'd definately stay here again, there is a Dennys opposite for food 24/7, another resturant further down the street and a 7/11 style shop. Further down towards downtown (a 15/20 min walk) you'll find McDonalds etc.", "Date": "October 12, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "4.0", "Value": "4", "Service": "4"}, "AuthorLocation": "Brisbane, Australia", "Title": "\u201cThis place was great.\u201d", "Author": "andreweggins", "ReviewID": "UR116482645", "Content": "Location \u00e2\u20ac\u201c If you have a car, it\u00e2\u20ac\u2122s great... If you don\u00e2\u20ac\u2122t it can be a bit of a hassle. There is a bus stop very close to the hotel, but the public transport isn\u00e2\u20ac\u2122t that reliable. Staff \u00e2\u20ac\u201c Were great, very friendly and helpful. The Room \u00e2\u20ac\u201c Our room went above and beyond our expectations. The room was extremely large with a small balcony, it was very clean and well maintained. Clearly it wasn\u00e2\u20ac\u2122t 5 star standard, but for our needs it was perfect. Our room had a fridge and a microwave, a king bed and a sofa bed, flat screen tv. We would definitely stay here again. The Breakfast was the only disappointing part of our stay here.", "Date": "August 9, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "3", "Overall": "3.0", "Value": "3", "Service": "3"}, "AuthorLocation": "houston, texas", "Title": "\u201cImproved\u201d", "Author": "dachmation", "ReviewID": "UR116138062", "Content": "It's still basic but the owners are trying to improve it a bit-- better sheets, better breakfast- but the a/c sounds like a semi-- but if you're going for the dallas market-- this is a safe, clean place to stay", "Date": "August 1, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "1.0", "Value": "1", "Service": "1"}, "AuthorLocation": "San Juan, Puerto Rico", "Title": "\u201chorrible,one of the worst\u201d", "Author": "nabilafarhat", "ReviewID": "UR116001196", "Content": "This hotel is very bad, and the room i was assigned was in front of the swimming pool,where everything you hear.the room in appalling conditions and of the course breakfast buffet,bad without variety.when locate hotels,we must look at the areas of the lobby and the dining room.There are other hotels near this much better.but this is not losrecomiendo expensive and it is bad.they try to remodel but is not enough.", "Date": "July 29, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Sydney, Australia", "Title": "\u201cGreat hotel, nice room, friendly staff\u201d", "Author": "nickster99", "ReviewID": "UR115870992", "Content": "*This review left by a 35 year old Australian male* This was a great hotel and I paid around $60 per night. The room is big and there is free wi-fi. Big comfortable bed. There is a coin laundry on the premises too which is handy. Across the road is a 24 hour Denny's. The breakfast at this hotel was a big let down though I only went once (went to Denny's the other mornings). The fitness room is basic (just 2 running machines I think). You probably want to have rental/hire car if you stay here (I did). I don't know if there's any public transport close by. Overall I recommend this hotel. Ask if you can get a room in the main building rather than the annex part at the back.", "Date": "July 27, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "4", "Overall": "3.0", "Value": "3", "Service": "3"}, "AuthorLocation": "Texas", "Title": "\u201cAcceptable for what we needed\u201d", "Author": "msangiebabie", "ReviewID": "UR115859380", "Content": "Compared to other hotels in the area this one looked a little old and worn. There was some construction going on so I guess updates are on the way. The rooms were kind of small, but we were not planning to spend a great deal of time at our hotel so it was ok. One issue we had was with the air conditioning. Ours was not working very well and the temp outside was over 100 degrees. The front desk clerk was not real helpful, but after some phone calls the manager showed up and moved us to a different room which was nice and cool. The pool was nice. If you're looking for nice amenities and luxury this is not the place, but if you just need a place to rest at night it will do.", "Date": "July 27, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Big Spring, TX", "Title": "\u201cWonderful choice\u201d", "Author": "Janet79720", "ReviewID": "UR115630248", "Content": "I picked this one due to it being close to Irving (went to the Genghis Khan exhibit there) and then about a mile from the West End District. I read several negative and positive reviews, but decided to go with this and am glad I did. The front desk clerk (can't remember his name) was very friendly and helpful with restaurant recommendations. The hotel has 3 floors, but has elevators. The decorations and furnishings looked relatively new. The continental breakfast had a variety of selections. Will stay there again if we are ever in that area in the future.", "Date": "July 21, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "4.0", "Value": "4", "Service": "4"}, "AuthorLocation": "Connecticut", "Title": "\u201cAccommodating Staff\u201d", "Author": "Giaconda", "ReviewID": "UR112566643", "Content": "As Captain of a team playing in the US volleyball nationals, I reserved all the rooms for my team. The staff was very accommodating with this request and my team was pleased with the rooms we had (all on the same floor as requested). The hotel was an easy drive to the Dallas Convention Center where the vb venue was held--city roads with not much traffic. The staff was very helpful as to questions regarding restaurants and other venues in the area. The rooms were a little small, but very clean. Would have liked a microwave in the room, but used the one in the breakfast area. L. Bushey", "Date": "June 10, 2011"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Charleston, West Virginia", "Title": "\u201cIt was a great experience\u201d", "Author": "Roy6565", "ReviewID": "UR108175699", "Content": "Service was great. The room was in very good shape. Swimming pool was especially nice. The best part of the stay was the complementary breakfast. they had a lot of items overall it was a very good experience. I would definitely recommend it", "Date": "May 14, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Kampala, Uganda", "Title": "\u201cHumble hotel with a great heart\u201d", "Author": "jjokwalinga", "ReviewID": "UR103347548", "Content": "I visited the Dallas Texas, from 5th to 9th April, 2011 and against good judgment booked into Best Western Market Center, considering many negative guest reviews. I was not disappointed. For a low budget, the rooms were very spacious and clean. Renovations are in their final stages. The staff are very helpful and are willing to give that broad welcoming smile. Even for one visiting for the first time, I did not feel like the outsider. Best Western is surely my preferred choice the next time I am in Dallas Texas. To you all, thanks for making my stay memorable..", "Date": "April 9, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Sydney, Australia", "Title": "\u201cNot even as a last resort\u201d", "Author": "roaming-wifi", "ReviewID": "UR86989018", "Content": "Wow this place really is a dump. The ONLY good thing about it is the Denny\u00e2\u20ac\u2122s across the road!! The man at the front desk told me that I didn\u00e2\u20ac\u2122t have a reservation even after I produced my receipt and confirmation details printed directly from the Best Western website. He actually said that you should never book from their website as it\u00e2\u20ac\u2122s unreliable. Then he said that due to a Windpower convention happening over the week they were fully booked. He shuffled papers around for ten minutes, hoping I would just go away and then reluctantly produced a key. Our room was really gross, and my standards are usually low. The room smelled of damp, like sweaty soggy socks. We realised it was the carpet, it was wet all the way through. We had to keep the door open most of the time. I rang around a few other hotels to see if there was a room anywhere in town, there couldn\u00e2\u20ac\u2122t have been anything worse than this place, but we were trapped there. The furniture in the room was really shabby and there were hairs in all the drains. This place needs to be hosed down with disinfectant, then knocked down, rebuilt and then disinfected again. We spent more time in town and in Denny\u00e2\u20ac\u2122s than in our room, just because we hated it. Keep away from this place unless you enjoy staying in filthy conditions and keeping your possessions up off the floor.", "Date": "November 14, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Sleep Quality": "2", "Rooms": "3", "Location": "4"}, "AuthorLocation": "houston, texas", "Title": "\u201cCheap but limit your expectations\u201d", "Author": "dachmation", "ReviewID": "UR82188931", "Content": "We have stayed at this motel on and off for several years because it is close to the Dallas Market Center-(plus Denny's across the street is very quick and friendly)- we stopped staying when the prices rose but the standards fell-bruised banana's at breakfast--empty soap dispensers, crappy TV) now the prices have dropped--we found $64 a night on Best Western site with AAA discount-- The breakfast that is included has improved fastly-- boiled eggs, waffle iron available, cereal, fruit-- BUT we had asked for a room close to elevator because my Dad is recovering from Broken hip--we were given Totally down the hall. We needed an extra blanket because the room was so cold even after turning off the a/c-- We saw the HBO guide and asked what channel it was-- only to find out there was no HBO except HBOfamily (Clerk said:because of new law in Texas says no adult sexual content available to children--?!???) The electric plug at desk didn't work and the bathroom door was warped and wouldn't close------still sheets were clean and the doorlock worked- so if you only need a bed and continental breakfast for cheap--this is the place", "Date": "October 5, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Palo Alto, California", "Title": "\u201cBugs, Bugs, Bugs!!\u201d", "Author": "moezma2", "ReviewID": "UR80470049", "Content": "Do not stay at this hotel!! Bugs every where, were told they were crickets. Soon as we got to our room saw dead bugs. Called to ask to get them cleaned up. When the guy came up he cleaned the bugs and changed the light bulb. Asked about heater not working we were told to give it a minute. Waited and waited called front desk again. Was told the heater was not gonna work . Checked out about an hour after checking in. Horrible service would not recommend this hotel to my worst enemy. Dirty run down shocked that it carrys the Best Western name. Web site is a total lie!!", "Date": "September 21, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "4"}, "AuthorLocation": "Tomball, Texas", "Title": "\u201cDon't stay here.\u201d", "Author": "rlvela", "ReviewID": "UR72631838", "Content": "This was the worst hotel i have ever stayed in. Its not even worth wasting my time explaining the details. tehy did comp us one night . I should have been smarter and left after teh first bad experience, but I am to forgiving. Just don't stay here.....", "Date": "July 27, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "2", "Rooms": "2", "Location": "5"}, "AuthorLocation": "San Marcos, Texas", "Title": "\u201cDISHONEST, LIVE BUGS, RUN DOWN!!!\u201d", "Author": "lovetofish-10", "ReviewID": "UR68875768", "Content": "I could not understand anything the front desk clerk said. He gave us a room that had not been cleaned, then moved us to room that the AC was broken. He will look you in the eye and Lie! He said the maintenance man fixed the AC and we spoke to maintenance man and he said he had not done anything yet. That same clerk tried to make us sign a credit receipt that had the wrong total on it after he took our printed conformation # and amount on it. Very dishonest, run down, dirty, live bugs", "Date": "June 27, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "4", "Location": "3"}, "AuthorLocation": "queen city tx", "Title": "\u201cnice hotel for low price\u201d", "Author": "csqc", "ReviewID": "UR67261421", "Content": "stayed 2 nights at low internet rate. Could not have done any better for the money we spent. Everything was clean from the pool area to our 2 bed balconey room. Thanks go out to Jan the night manager for helping book the perfect room for us. We had a fairly good view of dallas skyline. Pool area was kind of small but never got crowded. Nice clean hot tub. But no towels offered at pool so bring your own. Coffee maker in room, no frig or microwave. Linens and towels good . Housekeeping did a good job cleaning between our nights of stay. Breakfast was limited but enough to start our day. All was kept stocked and clean in the breakfast area. We travel to the dallas area several times a year and will stay here again.", "Date": "June 12, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "1.0", "Value": "3", "Sleep Quality": "1", "Rooms": "2", "Location": "1"}, "AuthorLocation": "Shreveport, Louisiana", "Title": "\u201cDO NOT STAY HERE!\u201d", "Author": "mathewhaledavis", "ReviewID": "UR66882904", "Content": "I had my truck stolen from this hotel in the middle of the afternoon, only about an hour after checking in.", "Date": "June 8, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Las Vegas", "Title": "\u201cAvoid This Hotel!\u201d", "Author": "VegasChzHed", "ReviewID": "UR63018429", "Content": "Had eight rooms, 11 people. Everyone had the same opinion of this hotel. Terrible customer service during stay. Dumpy hotel. All rooms dirty and very outdated. Soap and shampoo are in dispensers on the mirror and shower walls...who knows what's in them! Extremely poor customer service after our stay. One room was booked for 4 nights, charged for 6. In process of dispute thru AMEX due to uncooperative hotel management. Management says \"someone\" was in the room for 6 days. Person checked out and did not extend room so I wonder how \"someone\" was staying in the room without extending and getting keys updated. Keys are turned off after checkout time. Would stay on a park bench before ever stepping inside this place again!", "Date": "May 2, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Overall": "1.0", "Value": "4", "Sleep Quality": "1", "Rooms": "1", "Location": "5"}, "AuthorLocation": "oklahoma", "Title": "\u201cTricked\u201d", "Author": "LiketotravelOklahoma", "ReviewID": "UR59597793", "Content": "Looked on web site to check out this hotel. Virtual view of rooms were misleading. King sized bed rooms very small. Bathroom very, very small. No room to move. Bad musty smell. Took 10-15 minutes to check in and to check out. A breakfast buffet was advertised but was mostly a continental breakfast. I was very disappointed.", "Date": "March 26, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Iowa Park", "Title": "\u201cNot bad for the price\u201d", "Author": "jacquee99", "ReviewID": "UR59184986", "Content": "Very well lit, felt incredibly safe. Front desk seemed aggravated when we contacted them a second time about getting a crib. If they had explained the situation the first time we contacted them we would have understood.", "Date": "March 21, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Austin, TX", "Title": "\u201cNot bad for the price\u201d", "Author": "lilmoonie", "ReviewID": "UR58176605", "Content": "We paid about $70 for one night and really just needed a place to stay. Only two complaints about the room: there was a funny smell that we didn't really care for (kind of a musty smell) and the coffee pot in the room didn't work. The motel is really close to downtown. We went to the aquarium and the JFK museum, and we got there within 10 mins. No problems with the wireless internet. Not the nicest motel, but if you just need a place to sleep, it gets the job done.", "Date": "March 9, 2010"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Valliant, Oklahoma", "Title": "\u201cGreat\u201d", "Author": "jerr369", "ReviewID": "UR56837206", "Content": "The rooms were clean and comfortable. The beds were nice, great pictures and furnture.", "Date": "February 23, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Toronto, Canada", "Title": "\u201cOut dated, but a good value\u201d", "Author": "oleiros", "ReviewID": "UR36896481", "Content": "This hotel is located away from the city centre, but only a few minutes away by car. The hotel is dated and looking a bit old, but it has charm. Breakfast is free and provided in a large dining hall, but there's no restaurant at the hotel. The hotel is affordable and the rooms are large, but they look out-dated... Staff are friendly and helpful", "Date": "August 6, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "madisonville", "Title": "\u201cBest service ever\u201d", "Author": "madatmadisonville", "ReviewID": "UR36353679", "Content": "These guys are great. They really went above and beyond.", "Date": "July 31, 2009"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Location": "3", "Rooms": "2"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cJust Creepy\u201d", "Author": "dcjw700", "ReviewID": "UR26135261", "Content": "Room was small and not very clean. Breakfast was continental at best with lots of carbs and bad coffee. Front desk person was so hard to understand I still am not sure what he was asking so I gave him my license, credit card, and Gold Crown card. Neighborhood on the west side of I-35 is downright scary. Don't stay here.", "Date": "March 13, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Location": "5", "Rooms": "3"}, "AuthorLocation": "Louisiana", "Title": "\u201cConvenient, Relatively Inexpensive.\u201d", "Author": "sometriptips", "ReviewID": "UR25225124", "Content": "This property has been somewhat refurbished and seems to have new owners who are anxious to please. The location, on Market Center Blvd., is next to the pricey Hilton Anatole (you can walk over and buy newspapers in the morning -- this hotel had none) The area seems to verge into industrial zoning and there was no walking traffic. Surprisingly convenient -- we had a rental car and we were less than ten minutes from downtown, museums, and good restaurants. There is adequate free internet service and a small work-out room and a pool. Breakfast offerings were limited, but there was juice, fruit, cereal. By carefully selecting a well located room, asking for an additional floor lamp for lighting, and some judicious use of folded paper behind headboards and in the window frame to stop annoying vibrating sounds, we had a quiet, clean room, even if the furniture was a little worn and the room size was small. Would probably stay here again -- it was a very good value.", "Date": "February 26, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "4.0", "Value": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Lisbon, Portugal", "Title": "\u201cGreat location\u201d", "Author": "wisconsinites2", "ReviewID": "UR18926333", "Content": "My 19 year old son and I had a wonderful stay here. The hotel offers free shuttle service within 3 miles, which was very convenient, since it was over 100 degrees when we were there. If they were not busy, the driver offered to take us further(to the Back Door Comedy at the Radisson). All the hotel staff were very friendly and helpful. They had a decent hot breakfast and refrigerator and microwave in the room. The rooftop pool was also an asset. We chose not to rent a car, as we were next to the West End Transfer Point. The DART System (bus and train) were easy and convenient. We took a bus to North Park Mall and the Galleria (high end shopping centers). The hotel was also 2 blocks away from Dealey Plaza and the JFK Museum. Many restaurants were near (Spaghetti Factory, Chipotle, Sonny Bryan's, Cadillac Restaurant). I would definitely recommend this place to stay. It's not plush, but the beds were comfortable and clean.", "Date": "August 13, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "3.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Los Angeles, California", "Title": "\u201cConvenient Little Hotel\u201d", "Author": "JasmineMarti", "ReviewID": "UR18685821", "Content": "This was my second stay at this hotel. The first time I had stayed in 2002. Now, I was on a business trip to the suburbs of Dalas, but wanted to stay closer to the city so I could dine at the West End, which is a $10 cab ride away. The hotel seemed to have undergone a renovation. It is clean. The location is very easy to arrive at from the airport. Lee at the front desk was very helpful. He let me choose between two rooms, I chose the smaller room with an updated electronic thermostat. The hotel has a little pool, which is very clean and a great oasis for relaxation.", "Date": "August 6, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Arlington TX", "Title": "\u201cVery nice host\u201d", "Author": "mikearlington1977", "ReviewID": "UR16489859", "Content": "I have to stay in Dallas for a night. I was impress by the kindness of the host. Hotel is situated minutes from down town, making it perfect for a week end gateway in Dallas. Hotel to consider for any stay in Dallas area.", "Date": "May 29, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "grapevine, tx", "Title": "\u201cthe best western is the best!\u201d", "Author": "yomanshi", "ReviewID": "UR16478672", "Content": "great location, great service!", "Date": "May 29, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "2", "Check in / front desk": "5", "Overall": "3.0", "Value": "3", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Oklahoma City, OK", "Title": "\u201cEconomy\u201d", "Author": "apfulk", "ReviewID": "UR12310281", "Content": "We stayed at this hotel because the of economy price and our past experiences at Best Westerns. The price was great, but the room was below what we have experienced at other Best Westerns. There were dead ants in the bathroom and crawling on one of the double beds. This hotel is an open access hotel, none of the rooms are located inside any controlled area. It was kinda scary at night because the area around the hotel is not the best. In fact, we heard automatic gun fire late at night, it was not close by, but kinda of unnerving. The room looked as if it was updated recently, but the update was cheap. On the positive side, the services was FANTASTIC! The hotel staff was \\ helpful and wanted to help in any manner they could. The morning continental breakfast was decent. Think cereal, frozen bagels and fruit, but it was free! Not a bad hotel, just don't expect Holiday Inn type economy, this is truly an economy hotel.", "Date": "January 3, 2008"}, {"Ratings": {"Cleanliness": "2", "Check in / front desk": "1", "Overall": "2.0", "Value": "1", "Rooms": "1", "Location": "4"}, "AuthorLocation": "Ajijic, Mexico", "Title": "\u201cNot our favorite place\u201d", "Author": "Pahoot", "ReviewID": "UR10510866", "Content": "We chose this hotel based on good reviews we had seen here and because we were looking for something close to Love Field.. We only needed rooms for one night, one for my husband and I and one for my mother-in-law. Frankly, I was very disappointed in our rooms. They seemed to have suffered water damage from the rains early this year. The ceilings in both units had large areas (several square feet) where the plaster had fallen. The carpets were badly waterstained and both rooms had a musty smell. The front desk clerk was not friendly at all. When I called down to ask her to turn off the message light that was blinking on the phone, she didn't even answer the phone so I had to walk down to the office. Breakfast was okay. Mostly bakery items and a little fruit. We paid the same price that we paid for the two rooms at a nearby Residence Inn a week earlier and had a two bedroom suite that was much superior. Guess we learned. We have stayed at really nice Best Westerns but this one is off our list now.", "Date": "November 1, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "California", "Title": "\u201cGreat service, clean and lovely laidback atmosphere.\u201d", "Author": "natCalifornia", "ReviewID": "UR7404115", "Content": "Clean, nice service, we stayed at this hotel with an impression that we are in a tropical atmosphere laidback. There gym was available to us also and there internet area very useful. Pretty hotel with pool. We really enjoyed our time and we'll be back.", "Date": "April 20, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "4.0", "Value": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "2023 Market Center Blvd. Dallas Tx.", "Title": "\u201cGreat stay at the Best Western\u201d", "Author": "tdub58", "ReviewID": "UR7403650", "Content": "I stay at the Best Western In Dallas Tx. On Market Center Blvd. Quite often. I have found that it is a great place to come to just relax around the pool or in the room. My room is always clean and I injoy staying there. I have recomended the hotel to all my friends.", "Date": "April 20, 2007"}, {"Ratings": {"Cleanliness": "2", "Overall": "1.0", "Value": "1", "Service": "1", "Rooms": "2"}, "AuthorLocation": "Oklahoma City", "Title": "\u201cWe will not stay here again!!!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4391514", "Content": "We stayed at the Best Western Market Center January 21-23, 2006. It was the worst hotel experience I have ever had. We have stayed at this hotel for several years when we go to the Market Center. We love it because it is so close. Plus they have the shuttle you can take to market, this year however they did not have the shuttle service. We have always had wonderful stays and excellent service in the past. But now we found that the staff at this hotel is unfriendly and rude!! On top of dealing with the rude staff we did not sleep. The rooms were extremely hot. It was so uncomfortable. We had the thermostat turned all the way down to cool the room and it was still hot. Getting ready in the mornings we had to open the door because of the heat. We were very unhappy with everything about our stay. Because of this experience we will never stay at a Best Western again!!!", "Date": "January 27, 2006"}, {"Ratings": {"Cleanliness": "3", "Overall": "2.0", "Value": "3", "Service": "3", "Rooms": "3"}, "AuthorLocation": "Mexico", "Title": "\u201cIt was OK\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4315716", "Content": "I think i will never get back to the hotel, sometimes the staff is nice, but the woman from the counter screamed at me very mad, the water was gone 2 days... and i didint get any kind of refund, the hotel has a horrible smell, but once you're there you will forget it hahaha, it was really convinient for me, because I went shopping to Galleria and Grape Vine Mills, anyway it was a 2/Star Hotel, and you get what you pay.", "Date": "January 1, 2006"}, {"Ratings": {"Cleanliness": "2", "Overall": "2.0", "Value": "4", "Service": "3", "Rooms": "2"}, "AuthorLocation": "D/FW Suburbian", "Title": "\u201cThe good & bad... an unbiased review\u201d", "Author": "DFWSavyTraveler", "ReviewID": "UR3932992", "Content": "I stayed here for 2 nights @ $52/night (special group rate) in Sept. I made a list of the good and bad for you to decide... Good: 1) Price 2) Location was good to where I need to be (Dallas Market Center/World Trade Center just down the road) Far enough off of the Interstate where you don't hear freeway noise. (Behind the Anatole and next to the Wyndham) 3) Nice touches in room (refridgerator, microwave, coffee pot, hair dryer, small sofa, table area) 4) Privately owned and managed 5) Definitely different that your standard motel for decorations (kind of artsy cute & quaint... Spanish Style Theme) 6) Nice (free) breakfast spread each morning off the lobby 7) Carpet appeared new. 8) The largest closet I had ever seen in a hotel room, the room was also a little larger too. Bad: 1) My room had roaches (I counted 5 in 2 days) 2) Musty, humid smell in room (made my allergies go into overdrive) 3) Minor annoyances like loud fan in bathroom came on with the light every time, only compact parking in the front, bathroom very tiny, A/C unit was so loud and couldn't quite get the temp. like I wanted (either too cold or too hot), bed wasn't too comfortable, no internet service available (or at least I couldn't find any anywhere). 4) Some of the rooms in the back were exterior entry... so I wouldn't feel too safe staying there. 5) FYI: They had a no pet policy and a $60/per day fine if they catch you. 6) Rooms are older and some fixtures are dated I can't comment on the pool because I never used or even looked for it. And as for food, I don't know... when I checked in the guy told me they don't have food in the hotel, but there was a room service notation in the brochure. But after seeing my first roach 2 minutes after I got into my room... I wouldn't be ordering it anyway. In my opinion, I wouldn't stay here again because of the roaches (I left the lights on) and allergy issues... I would rather take my chances on priceline for a better place.", "Date": "September 22, 2005"}, {"Ratings": {"Cleanliness": "4", "Overall": "3.0", "Value": "3", "Service": "4", "Rooms": "2"}, "AuthorLocation": "Tampere, Finland", "Title": "\u201cReasonably good\u201d", "Author": "Kanerva", "ReviewID": "UR3680838", "Content": "Stayed for three nights in Dallas. The service at Best Western Market Center was nice and very helpful. The location could be better. The room was OK and clean, but our \"view\" was a corridor wall of the hotel. By the looks of it, we had the worst view. Bad luck? There was a safe in the room, but it didn't work and we were told that a repairman was coming in three days. There was a ice-making machine on the grounds, but it did not work. They advertised for a complimentary wireless Internet conection, but it did not work. But they had a room with a computer and additional LAN-plugs comlimentary for guests. That we thought was really nice. The pool and jacuzzi were also very nice. So despite of the things that did not work and the \"view\" we found the hotel quite O.K. and the price was very reasonable.", "Date": "July 19, 2005"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Burkburnett, Texas", "Title": "\u201cEnjoyable\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3336656", "Content": "Going to Market is always a task, we stayed and felt at home. The room was clean and the staff was great....I will stay again Cisse Neal", "Date": "April 5, 2005"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Whistler, British Columbia", "Title": "\u201cI loved the Best Western Market Centre\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3223142", "Content": "The hotel provided great value. We were in town on business and the staff went above and beyond to make us feel welcome. The facilities at the hotel were clean and met our needs. We would recommend it to anyone travelling to Dallas. We will definately be back again.", "Date": "February 23, 2005"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Bismark, North Dakota", "Title": "\u201cThe Greatest Best Western in Texas\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3215426", "Content": "I stopped at this Best Western because I was in Dallas for a business trip. Believe or not but I loved so much this hotel that I decided to stay for the week end and visit Dallas. If you do not know where you would stay in Dallas for a trip just stay at his Best Western which is also the best in Texas. A satisfied customer", "Date": "February 22, 2005"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "grapevine, tx", "Title": "\u201cBest Western Market Center,Dallas\u201d", "Author": "yomanshi", "ReviewID": "UR3215322", "Content": "The hotel is magnificent and we have never experienced such incredible service before. It's central location makes it perfect for my business trips to the DFW area. I will definitely return on my next visit to Dallas!", "Date": "February 22, 2005"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "London, England", "Title": "\u201cExcellent Value in Dallas\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3013922", "Content": "This is a real gem of a hotel. The standout feature is the reasonableness of its room rates but they are almost eclipsed by the friendliness of its staff! On word of caution though, Dallas is a very pedestrian unfriendly city. If you visit don\u00e2\u20ac\u2122t plan to walk or use public transport, it\u00e2\u20ac\u2122ll ruin you vacation. Instead rent a car or budget for a lot of taxis trips!", "Date": "January 18, 2005"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Tours, France", "Title": "\u201cThe best value in Town!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2585257", "Content": "I really enjoyed the welcome I got from the all team working in this Hotel. People there are really friendly and respectfull, in any case ready to help and give you the best advise upon your request. The Hotel is well maintained, clean, with a glance of fresh atmosphere, given with a Tex Mex decoration.", "Date": "September 19, 2004"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "paris france", "Title": "\u201cwonderful stay\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2457312", "Content": "I had a wonderful stay at this hotel. the staff are really professional and friendly. they help me a lot concerning the places to visit, restaurants...when you don't know a city it's really appreciable. you find everything you need in this hotel pool computer room,a gym room for a great price.", "Date": "August 17, 2004"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Dallas, Texas", "Title": "\u201cWell done at the BWMC\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2450482", "Content": "THe staff was fantastic and the facilities were first rate. I highly recommend this well-run establishment.", "Date": "August 15, 2004"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Milan, Italy", "Title": "\u201cSleeping with the Best\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2450007", "Content": "In recent times I stayed at the Best Western for a seminar I was attending in Dallas. It was in the heart of Dallas- the hotel is small- with a great pool courtyard that makes you forget you are in the middle of a big city, more like on a small beach in Mexico. The staff was helpful. The hotel has everything I needed, the rooms were nice. The restaurant & bar were ok. I had not brought my computer with me, The hotel has 2 computers you can use for free to download email and surf the net. They offer this high speed access for free & this was a great way to keep in touch with news with the family back home (Italy). The Continental breakfast was free, but for the coffee, well lets just say this is not Italy. The staff speak many languages and make reservations for you if necessary. I will stay here again if I come back to Dallas.", "Date": "August 15, 2004"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Ste-Julie, Quebec", "Title": "\u201cLoved the Best Western\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2446281", "Content": "We really enjoyed our stay at the Best Western. Food was great and staff was pleasant.", "Date": "August 13, 2004"}], "HotelInfo": {"Name": "BEST WESTERN Market Center", "HotelURL": "/ShowUserReviews-g55711-d73644-Reviews-BEST_WESTERN_Market_Center-Dallas_Texas.html", "Price": "$79 - $140*", "Address": "
2023 Market Center Boulevard, Dallas, TX 75207
", "HotelID": "73644", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/38/1d/381dd2e86001ae45327ced95456b4d115large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73706.json b/Fuente datos/73706.json new file mode 100644 index 0000000..e293139 --- /dev/null +++ b/Fuente datos/73706.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Hershey Pa", "Title": "\u201cVery close to the car rental return center\u201d", "Author": "cdeast", "ReviewID": "UR127839140", "Content": "Decent basic motel. Friendly and efficient check-in staff. Gave great directions to Old town Scottsdale without having to drive on the freeway. Room was fine and met our needs. Lighting and storage were good. Bathroom was clean and a decent size. Had an attached restaurant, however we didn't eat there. Less than 5 minutes from car rental center.Our room location was away from the freeway and was relatively quit. However the noise level from guests leaving for the airport was evident starting at about 4am. Would stay here again - can't beat the very reasonable room rate.", "Date": "April 13, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "2.0", "Value": "2", "Sleep Quality": "2", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Texas", "Title": "\u201cDepressing place to stay after a vacation\u201d", "Author": "Basketballfan", "ReviewID": "UR127769028", "Content": "We stayed here the last night of our vacation because we had a very early flight to catch and were worried about phoenix/Scottsdale traffic. The location is good for that purpose but, to be honest, our hearts sank when we walked into the room. The web photos were deceiving. Admittedly, the room was clean and the bed comfortable, but the room was so dreary--and expensive considering what you get. Leave the bathroom fan on if you need 'white noise' to block out the planes (yes, the fan is that loud). We've stayed in many Best Western hotels before and this one is probably the most depressing. We had to drive miles to find a good restaurant for dinner. My advice is to risk the traffic and stay in a nicer area of the city.", "Date": "April 12, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Essex, England", "Title": "\u201cConvenient Airport Location with good shuttle.\u201d", "Author": "Niel01", "ReviewID": "UR127060485", "Content": "Have stayed at this Motel on two occasions within the last month. Conveniently situated about 5 minutes from the Airport Terminal and also from the Car Hire Centre. The Hotel runs a shuttle every 15 minutes to the Airport which seems to work well. Situated close to the junctions of the I.17 to Flagstaff and the I.10 to Tucson in the south. The Motel is situated on two levels, but with no lift which could be a problem to some with luggage. The rooms are clean and ours contained two reasonably comfortable twin beds, room safe, TV and a small balcony. There was some noise overnight from the Airport and Interstates - this was not so bad as to create a problem, but clearly the sound insulation is not as good as it might be. The Motel has a small pool and whirlpool and provides some light refreshment in the morning, but not a breakfast - there is an adjoining Roadhouse Restaurant providing meals throughout the day which seemed quite good. The one disappointment which I had was that, after a long drive from Sedona, they would not let me check in at 2.30pm insisting that it had to be the stipulated 4pm. Can't really complain at that, but most hotels do allow early check in. Apart from that Reception Staff were friendly and helpful. Not an outstanding hotel, but ok and no real complaints - would use again for the convenience.", "Date": "April 1, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Richland, Washington", "Title": "\u201cAlmost Best Western\u201d", "Author": "tootalltraveler", "ReviewID": "UR126762467", "Content": "We stayed 1 night in a 2 queen room overlooking the outdoor pool on the second level. No elevator so be prepared to carry \"everything\" up the stairs. Not a big deal for me but beware for those not adept for that. We didn't use the pool but it seemed very nice and those that were looked to be enjoying it. The room was very comfortable. Everything was clean and overall the grounds were well kept. A minor bug is the hot water in the shower was not consistent. You had to be on the ready to adjust every minute as it would seem to fade away. Another minor annoyance is that we booked the room for 4 people and it was only stocked with 3 bath towels. I'm not in the hotel business but there has to be a way to match the room stock to the customer coming in. Anyway no big deal again to go to the front desk and ask for another towel. The noise level could be a bother to some. You are right next to the freeway and the airport and can clearly hear both in the evening quiet. We live near railroad tracks at home so we are accustomed to noise and weren't bothered by it but you could be if you are a light sleeper. The biggest downer was the front desk friendliness. There seemed to be a cloud of gloom hanging over a couple of the people working the desk while a couple others at least tried but seemed to be restrained by the gloom and doomers around them. At least crack a smile for the love of pete. The shuttle to the airport was nice and the driver was very courteous and friendly. He should be in charge of the front desk. We did eat breakfast at the connected restaurant. It was very good and our server was great. Overall I would stay again for the convenience to the airport.", "Date": "March 27, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "4.0", "Value": "3", "Sleep Quality": "3", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Rochester Hills, Michigan", "Title": "\u201cGood for access to Sky Harbor\u201d", "Author": "Old_Fahrter", "ReviewID": "UR126700982", "Content": "We stayed there 3 times within 3 weeks. The breakfast mentioned by John S was NOT included. Accommodations were decent and the staff friendly but it was for the shuttle service that we returned. The drivers were careful to equip the bus with two child seats when we advised them that they would have a 2 year old and a 4 year old passenger. One of the drivers even came around to the room after we arrived at midnight to bring us a backpack that the child had left in the bus. The drivers seemed to enjoy their jobs even at midnight. It made us feel better after travelling for 12 hours and stressed by the 3 hour time change.", "Date": "March 26, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Vancouver, WA", "Title": "\u201cMediocre\u201d", "Author": "vatonorteno", "ReviewID": "UR126520406", "Content": "The best thing about this place is its proximity to the airport. I also liked the free computers for use in the lobby. Now, for the down side. Rooms were not available until 30 minutes after check-in time. The front desk personnel aren't particularly helpful or service-oriented. They were unable to accommodate me for a first floor room or a wake up call at the desk. The room's value is OK, but not the best. The clock in the room and the wake up feature on the phone were both not functioning. There is no elevator to the second floor so one must drag one's bags up the stairs with no help. The very limited continental breakfast is only served until 0800 hours. I wouldn't recommend it or stay again. I think the property can do better.", "Date": "March 22, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Champaign, Illinois", "Title": "\u201cHotel Review\u201d", "Author": "John S", "ReviewID": "UR126193631", "Content": "This hotel was exactly what we needed. We were looking to get away from the cold Illinois weather and this place had a perfect location. The rooms were a decent size and the beds comfortable. The staff was also very nice and friendly. The breakfast had a large variety as well", "Date": "March 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "London, Canada", "Title": "\u201cAnother great stay.\u201d", "Author": "KandBOntario", "ReviewID": "UR126100679", "Content": "Stop over stay for catching early flight out of Sky Harbour in the am. Have stayed at this hotel before and would return.", "Date": "March 14, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Strongsville, Ohio", "Title": "\u201cA good place to stay for an early morning flight.\u201d", "Author": "PR0506", "ReviewID": "UR124863030", "Content": "The Best Western was close to the airport & we used the airport shuttle service which was excellent. The rooms were very clean & comfortable. Old tv's..not a big deal. I just thought the price was a little higher than usual for this type of room. However, it was lower than comparable hotels in the area.", "Date": "February 20, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "", "Title": "\u201cGood airport choice for a quick in and out\u201d", "Author": "LadyJLasVegas", "ReviewID": "UR124535521", "Content": "This is a good choice for a one-night-and-gone trip. I would not want to make this the base for exploring Phoenix. We were getting in late and leaving early - which made it perfect. The hotel is right near the airport and they have a convenient shuttle. There's a restaurant on site, open at 6 for breakfast and at least 11 for dinner. There's free wi-fi (very weak) in the room and a business center in the lobby for printing boarding passes as needed. The rate was very reasonable; the room was clean; parking was free. Not the most exciting place I've stayed - but then I don't think we were actually in the room 10 hours.", "Date": "February 13, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Florida", "Title": "\u201cNot too hard to find, good price for a quick hotel.\u201d", "Author": "theyoungfamily4", "ReviewID": "UR124044844", "Content": "Stayed at the Best Western Airport Inn a few weeks ago. Just one adult and a daughter. Easy to find, fairly close to the airport as advertised and a good rate. Not a hotel you want to stay at for a week but for a quick over night not terrible. Rooms were fairly clean but used, good hot water in the shower and a surprisingly comfy bed.", "Date": "February 2, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Pennsylvania", "Title": "\u201cNo problems except for the directions\u201d", "Author": "itsfordoc", "ReviewID": "UR123234827", "Content": "My wife and I stayed here overnight prior to flying out of the Phoenix airport at 7:00 AM the next morning. No problems with the reservations, check-in process or room. Restaurant on site was suitable. Shuttle left a little late waiting on someone but got the airport in plenty of time. The only issue was the directions posted on the hotel's website. They were not correct! Fortunately, my wife and plan opted for Plan B which was to go together to the rental car return instead of dropping her off at the hotel first.", "Date": "January 17, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "2", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Ottawa", "Title": "\u201cGood of you don't want good food\u201d", "Author": "EdOtt", "ReviewID": "UR120211442", "Content": "We stayed at the Inn twice for connections at the airport. The facility itself is good enough for overnight accommodation, nothing fancy but certainly adequate. The airport shuttle service worked fine. The only serious negative we had was a lack of choice in dining. The attached Roadhouse was mediocre, to describe it charitably, particularly its menu, but there was nothing else available without transportation. Airplane noises were annoying at times, but only what one could expect, I suppose, from a near-the-airport venue without serious sound-proofing", "Date": "November 5, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Davenport, Iowa", "Title": "\u201cAirport Hotel - with great people\u201d", "Author": "frankhurtte", "ReviewID": "UR120140062", "Content": "For those of you not familiar with the Phoenix airport it isn't located in the most wnderful of areas. In actuality the neighborhoods arent very safe at all. This hotel is very near the airport but in a a commercial part of town. Safe but isolated. There is nothing within easy walking distance. The building itself has a 70's kind of chain hotel feel. The halls are well lit but a little worn. The rooms themselves are clean. You can see they have been repaired and patched but the appearence is well above average. The beds are comfortable and come with good quality bedding and pillows. The TV is an older style but with a large screen and good working remote. There is a bar in the hotel - a real lifesaver. It is open till 11. So it doesnt create noise or cause bar type issues. The best part of the place is the airport shuttle. Its fast and you dont end up hanging at the airport for hours. As a tip for travelers - you could easily leave 90 minutes prior to an early am flight.", "Date": "November 4, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Corydon, Indiana", "Title": "\u201cGood airport location and value\u201d", "Author": "Lynne37034", "ReviewID": "UR119956684", "Content": "We booked this hotel on-line and got a good rate. Check in was easy, the attached restaurant made us a wonderful chef's salad to take to our room. The beds were great, room quiet. They also have an airport shuttle and it is very close to the car rental return area. Only other slight problem might be the neighborhood--not the very best.", "Date": "October 31, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Aldrich Mo", "Title": "\u201cLifesavers!\u201d", "Author": "MelWelsh", "ReviewID": "UR119794679", "Content": "Missed flight in Phoenix, needed a hotel with shuttle service, clean beds and close to airport. BW fit the bill and more! I was traveling with my daughter and 6 yr old grandson, we were tired, upset about the missed flight home, and hot! (we had left Portland Or 34 degrees to 90 in Phoenix) to add insult to injury, our bags were on their way to KC Mo! the hotel shuttle droped us off at Target to buy a change of clothes and picked us up, had us promptly dropped of at the airport the next morning, and all in all saved us! the rooms smelled clean and fresh, the beds were comfy, breakfast is rather weak, as they have a restaurant attached to hotel, just cereal bars, coffee and bananas, but that's all we needed. thanks BW Airport", "Date": "October 27, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Kent", "Title": "\u201cDid everything it needed to\u201d", "Author": "bass_and_drums", "ReviewID": "UR119049086", "Content": "Stayed at the Quality Inn after a long haul flight from London, the night before picking up a rental car. Chose it based on the reviews that have been posted. The beds were amongst the most comfortable we had in a 14 day, 7 hotel tour. The only slight disappointment was we had to wait 35 mins for the shuttle bus from the airport. However, the following morning the shuttle saved us time by taking us directly to the rental car station. Otherwise, everything was as good as expected.", "Date": "October 7, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "NJ", "Title": "\u201cCLOSE to airport\u201d", "Author": "dspmsw", "ReviewID": "UR118702814", "Content": "very convenient for those using the airport. Good shuttle service. quiet hotel.", "Date": "September 28, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Brisbane", "Title": "\u201cGreat hotel!\u201d", "Author": "nitework", "ReviewID": "UR116352244", "Content": "This was our best accommodation in the sub-$100 range. Clean, relatively modern (1990s), good service, business facilities with free printing, handy location.", "Date": "August 6, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "4.0", "Value": "5", "Service": "4"}, "AuthorLocation": "Prescott Valley, Arizona", "Title": "\u201cGood value for park & fly\u201d", "Author": "twominks", "ReviewID": "UR111116308", "Content": "We have stayed here several times when flying out of Phoenix. We live in north central AZ, and have found this a better value than the park & fly's or the shuttle , when there are two of us. Their van ride to the airport takes only minutes as they are so close. The hotel is dated, esp. the hallways & lobby, but the rooms have been clean & comfortable. We also enjoy the ability to get something to eat in their lounge (not operated by the hotel, and also dated).", "Date": "June 2, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "1.0", "Value": "4", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Heidelberg, Germany", "Title": "\u201cLook and Book Elsewhere\u201d", "Author": "VulcoRoot", "ReviewID": "UR91698535", "Content": "A shabby dump in a rather rough neighbor hood. It is close to the airport and the hotel deos provide a free schuttle service but I'd still look elsewhere.", "Date": "January 4, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "2.0", "Value": "4", "Location": "4", "Rooms": "2"}, "AuthorLocation": "New Brunswick Canada", "Title": "\u201cTired, but OK for a night.\u201d", "Author": "Darnoc", "ReviewID": "UR87632855", "Content": "Tired with a capital \"T\". BW should work on brand consistency. All over the map. The Good: Free shuttle with very pleasant drivers. Restaurant next door that I didn't use. The Bad: tired lobby and stairwell carpet. A 60's room. The not-so Ugly: efficient if unremarkable checkin.", "Date": "November 19, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "3", "Rooms": "1", "Location": "5"}, "AuthorLocation": "Indiana", "Title": "\u201cDisgusting broken down hotel\u201d", "Author": "JohnGreaves", "ReviewID": "UR84893233", "Content": "I just wanted a place near the airport to sleep before catching an early flight. At $85 the price and location were good. The room was gross. The carpet was sticky, like maybe someone had spilled a big gulp of mountain dew and it was never cleaned up. The room smelled bad. It was so gross i wore my shoes in the room the whole time. Most of the electrical outlets in the room did not work. The hot water in the shower got constantly colder. I turned the heat on and smoke came from the heater and set off the smoke detector. I used the hot tub in the pool area to soak some muscles sore from hiking in the grand canyon. The water was warm (not hot) and the jets were hardly worth having on. The bed was decent and the tv worked fine. Maybe it was just room 130 that was gross, but I will never stay here again.", "Date": "October 26, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Miami, Florida", "Title": "\u201cVery well located, clean and comfortable\u201d", "Author": "sicomorotree", "ReviewID": "UR84147594", "Content": "Even if you are really close to the airport we barely heard the noise. The room was clean and it had a really comfortable bed. It has everything you need (toiletries, soft sheets and towels). The only complaint was that our AC was noisy. Good bar downstairs where you can have dinner and chill. Complimentray breakfast.", "Date": "October 19, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Elk Grove, California", "Title": "\u201cA fantastic find!\u201d", "Author": "JHunter26", "ReviewID": "UR81000091", "Content": "I only stayed for 1 night, but was very pleased with the service and rooms. I found the staff to be very friendly and helpful and I had absolutely no trouble sleeping. I was up for an early flight in the morning and took advantage of the free coffee and breakfast items offered in the lobby. If you prefer, there is also a restaurant on site. I called the shuttle to come pick me up from the courtesy phones at the airport and it was there in a few minutes. Likewise, it got me to the airport promptly the next morning. The next time I fly through Phoenix, I will definitely stay here!", "Date": "September 26, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "1"}, "AuthorLocation": "coquitlam, bc", "Title": "\u201cAverage Best Western\u201d", "Author": "hotelguest1982", "ReviewID": "UR60055880", "Content": "Spent a night here. Good value, and room is spacious but it's in an industrial area and not too much of anything around, you've got to drive a bit before you get to a restaurant. Close to airport, but maybe a little too close as jets can be quite loud. Overall good value, and friendly staff. Pool is pretty large.", "Date": "March 31, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Overall": "3.0", "Value": "2", "Location": "3", "Rooms": "2"}, "AuthorLocation": "San Francisco, California", "Title": "\u201cAverage\u201d", "Author": "CGANESH", "ReviewID": "UR52573305", "Content": "We picked this hotel because of its proximity to the airport since our flight was arriving rather late at Phoenix. Other than being close to the airport, it offered nothing else. It had a motel like feel and the water in the hotel (or probably Phoenix area itself) is terrible. Please carry bottled water. Another thing we realized was that Phoenix has sprawling suburbs. So if you are in the area to visit the city you may want to stay closer to the attractions", "Date": "January 4, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Location": "4", "Rooms": "2"}, "AuthorLocation": "Swanley, Kent", "Title": "\u201cGood value, good service\u201d", "Author": "KJFSwanley", "ReviewID": "UR49338285", "Content": "Slightly tatty appearance, but good value, friendly and very good service from all staff.", "Date": "November 16, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "2.0", "Value": "2", "Location": "4"}, "AuthorLocation": "USA", "Title": "\u201cWonderful staff, drab facilities\u201d", "Author": "skiadct", "ReviewID": "UR23039057", "Content": "I stayed here while stranded at PHX Skyharbor due to a flight that was diverted in air back to Phoenix :-(. The price was right and I did not feel like paying $150 for a room at Hampton Inn or Garden Inn where I would rather stay. While this hotel needs a major renovation, I had absolutely no problems with my stay. Yah it's not that nicest place, but the bathroom was spotless. The room and hallways very drab, but adequate. Free wi-fi worked just fine. Got a good night's sleep. Where the place really shined was in their service. I forgot my iPhone charger in the room and wanted it shipped to me since they are not cheap, and the staff were so very helpful in mailing it to me. I have heard stories about places saying they will mail you a lost item and it never appearing, but they went above and beyond for me. Even running back up to my room while on hold to make sure they could locate the item. Sandra was super nice about the whole thing and made sure to mail it to me promptly and it arrived about a week later. If this place would renovate and make some upgrades, it would be a blessing to so many people who are forced to stay in airport hotels. Overall, I'm not sorry I stayed there and if I could not find a decent price at my preferred hotel chains, I would stay again.", "Date": "December 27, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "1.0", "Value": "1", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Melbourne, Florida", "Title": "\u201cstay somewhere else\u201d", "Author": "stfflngr", "ReviewID": "UR21785313", "Content": "If you can possibly stay somewhere else , do so !!!! The walls are paper thin , we had a hard time sleeping due to the fact we heard the guy next door to us !!! We had to catch a flight the next day early in the morning !!", "Date": "November 12, 2008"}, {"Ratings": {"Cleanliness": "3", "Check in / front desk": "4", "Overall": "4.0", "Value": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Washington, DC", "Title": "\u201cFriendly efficient service, basic accomodation\u201d", "Author": "Sakoro", "ReviewID": "UR21212790", "Content": "I spent an extra day in Phoenix at my own expense following a business meeting and needed a clean, safe place near the airport to get some rest prior to my early morning flight. This hotel seemed to be the cheapest/ non-scary option that could provide me with a ride to Phoenix Sky Harbor Airport. The reception staff were very friendly and helpful and the shuttle van arrived exactly when they said it would. The accommodation was pretty basic, but I didn't really need anything fancy. The mattress was comfortable, the sheets were a little bit worn and there was a hairdryer, TV, mini-fridge and a basic assortment of soaps/ shampoo/ conditioner provided. There is a pool, gym and a diner-type restaurant on-site, but I did not have an opportunity to use them. As an aside, I was very grateful I did spend my final night in Phoenix close to the airport as I discovered that the Phoenix Airport is a madhouse on Saturday mornings. It took me 45 minutes to get through the security lines! If I hadn't arrived early, I would certainly have missed my flight.", "Date": "October 26, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Letart,West Virginia", "Title": "\u201cNice while waiting for your flight\u201d", "Author": "khawkwv", "ReviewID": "UR20888024", "Content": "Nice clean place to stay while at the airport. Staff was friendly and helpful. Eating places were far from the hotel", "Date": "October 14, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Eugene, Oregon", "Title": "\u201cAll in all, I would stay again\u201d", "Author": "pepperr", "ReviewID": "UR16257353", "Content": "Our plane arrived late and the shuttle was there to pick us up, the rooms were very comfortable and we had good service in the restaurant. What more can you want....the place was clean and we were treated with respect. I will come back.", "Date": "May 20, 2008"}, {"Ratings": {"Cleanliness": "4", "Check in / front desk": "3", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Fort Wayne, Indiana", "Title": "\u201cUtilitarian only, but clean and decent\u201d", "Author": "pafabu", "ReviewID": "UR15149706", "Content": "Spent one night here to catch an early next morning flight. The property is old and not in a great part of town - there is nothing nearby worth noting (except the airport). Our room was clean and quiet. Front desk staff was efficient, but not particularly friendly. Not rude, just efficient. The airport shuttle is wonderful. We returned our rental car the evening before our flight and with just a phone call to the front desk, they picked us up and returned us to the hotel. The morning shuttle was prompt. This is not a place to stay for \"vacation.\" It's purely utilitarian, but served its purpose well. We opted to have a pizza delivered rather than eat in the attached restaurant. There was nothing within walking distance to go to, and it didn't appear to be an area in which you would want to go walking. It's a little pricey for the quality, but you're paying for the convenience of the airport proximity and shuttle. All of that said, I would definitely stay here again if my travel plans included a very early morning flight out of Sky Harbor Airport.", "Date": "April 19, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "1", "Check in / front desk": "3", "Overall": "2.0", "Value": "2", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Japan", "Title": "\u201cNo internet...\u201d", "Author": "kevangogh", "ReviewID": "UR14421639", "Content": "I've stayed here several times. It's not the Ritz, but the rooms have always been clean and it's close to the airport. So imagine you are a busy traveling businessman as I am who owns a wireless laptop and needs to keep up with emails and what not. You check in here, crank up the computer, and no wireless signal. Well, there was a wireless signal, but all attempts at logging in would hang. This was tried several times throughout the evening - all attempts at logging in at this place failed. No, I'm not a newbie - I have never had this problem anywhere else. Later that evening I see another guest wandering around the parking lot with their laptop looking for an alternative signal to try and tap into, obviously they were having the same problem I was. Bottom line - I need internet access, 100%, no excuses. If they won't provide it, I don't care how close or convenient it is to the airport, I'm staying somewhere else! P.S. - There are two computers in the lobby - one is extremely ancient with a very old version of windows on it, the other usually has a number of customers waiting to use it.", "Date": "March 21, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "London, Canada", "Title": "\u201cGood Airport Hotel\u201d", "Author": "KandBOntario", "ReviewID": "UR13546690", "Content": "We have stayed at this hotel twice now when flying home from Phoenix. The rooms are clean and quiet. The service has been excellent. The staff was helpful and the airport shuttle on time.", "Date": "February 14, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "5", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Ft Myers, FL", "Title": "\u201cNot Bad Overall\u201d", "Author": "GodofWar", "ReviewID": "UR10028248", "Content": "Located minutes from the airport with great 24 hour shuttle service. Doesn't look like much from the outside but the rooms are in very nice condition with great beds. They have a few computers in the lobby for customers as well as free (and very fast) Wi-fi on all floors. The room service from the restaurant attached to the hotel produced some decent fare. Would stay again but it is a little noisy being so close to the interstate and the airport.", "Date": "October 1, 2007"}, {"Ratings": {"Cleanliness": "3", "Check in / front desk": "3", "Overall": "2.0", "Value": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Atlanta, Georgia", "Title": "\u201cPro: close to the airport; Con: depressing\u201d", "Author": "anATLgirl", "ReviewID": "UR8740277", "Content": "Well, it's close to the airport...but it's a depressing neighborhood, sad/dark room, and TERRIBLE service in the restaurant. There's no complementary breakfast and area restaurants looked sketchy. There is construction outside the hotel and it's right next to the highway. At least the noise level was pretty constant and the beds were good, so we slept fine. We paid the same price to stay in the Scottsdale Hyatt the week before which is a crime - the Hyatt is a million times better.", "Date": "September 17, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Allenspark, Colorado", "Title": "\u201cSafe, clean, basic\u201d", "Author": "Weechella", "ReviewID": "UR8703613", "Content": "The Best Western Airport Inn is fine if you need a clean room, a comfy bed, internet, and reasonable room service. It wasn't too pricey, but wasn't fancy, either. Make sure to note the difference between Streets and Avenues in Phoenix or you could end up wandering around in the wrong part of town looking for this place.", "Date": "September 12, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "hawaii", "Title": "\u201cstay at this one!!!\u201d", "Author": "HawaiiRita", "ReviewID": "UR7597472", "Content": "We have had bad stays at this chain before, but this one is GREAT! Besides being clean, the staff was friendly and very helpful. We have had trouble in the past when asking the staff to freeze our blue ice for us, as my husband is a diabetic, but no problem here, they were glad to help anyway they could. Has a nice bar and restaurant that was open till 10, good food and reasonable prices. So close to the airport,you can't make a mistake. We would definately stay here again!", "Date": "May 13, 2007"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Southwest", "Title": "\u201cNoisiest place on earth\u201d", "Author": "happytrails1", "ReviewID": "UR6616673", "Content": "Booked 2 nights, but it was so terrible that we checked out the next morning & couldn't get a refund for the 2nd night. Noise from the freeway was unbearable; dark, cave-like room; construction going on in the parking lot; filthy carpet; no continental breakfast. Best Western should be ashamed.", "Date": "January 18, 2007"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Business service (e.g., internet access)": "2", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Prescott", "Title": "\u201cStay way, very far away\u201d", "Author": "PrescottJustvisiting", "ReviewID": "UR6597501", "Content": "Worst stay in many many years. No coffee, no breakfast, terrible freeway noise. Staff has that \"lets hang onto our job a few more days\" attitude. Says pet friendly but no place to walk dogs. Best advice here, let Phoenix tear this one down and add another lane to the freeway (its close enough it wouldn't be a problem).", "Date": "January 15, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "5", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Flagstaff Arizona", "Title": "\u201cClose to airport, good park and fly program\u201d", "Author": "Xybek", "ReviewID": "UR5725576", "Content": "Clean rooms, friendly service desk. The hotel allows you to park your car in their lot for up to 10 days if you stay one night or more. Well lighted and quiet area without too much else around. This is a good place to stay if flying and need to leave your car somewhere. Includes comp 24 hour shuttle to and from PHX airport. Nice place and nothing unexpected.", "Date": "August 29, 2006"}, {"Ratings": {"Cleanliness": "2", "Overall": "1.0", "Value": "1", "Service": "1", "Rooms": "1"}, "AuthorLocation": "westland Mi", "Title": "\u201cvery low end hotel\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR5353118", "Content": "This hotel was terrible, the wall paper was peeling, the doors which were new had light gaps all over and when anyone shut there doors down the hall the door would shake. The air did not work unless it was set to 50 which made it feel like you were in a meat cooler. The bar located on the main level was awful, service was terrible and the $15 fish dinner I had did not compare to a box of fish fillets you can buy at your local grocery store. The internet service was a joke if you are a smoker then there is no high speed internet in the smoking wing which is located next to the freeway. There is one bright side to the stay, if you are into the comforts of airplanes taking off and landing on top of you stay here!", "Date": "June 16, 2006"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Vancouver, BC", "Title": "\u201cVery basic, poor location, but clean.\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR1260510", "Content": "This property bills itself as a \"Hotel\", but it is a MOTEL. Located at the end of the Phoenix airport runway, and right next to the Interstate, so quite loud. If you turn off the A/C for some peace and quite - forget it! The restaurant is very poor, surly service, and there is nowhere else nearby to walk to. There is a pub, kind of smokey and unfriendly though. However, the rooms, however basic, are clean. And the whole place overall feels solid, reasonably new, and safe and clean. A good buget option, but expect no luxuries.", "Date": "August 26, 2003"}], "HotelInfo": {"Name": "BEST WESTERN Airport Inn", "HotelURL": "/ShowUserReviews-g31310-d73706-Reviews-BEST_WESTERN_Airport_Inn-Phoenix_Arizona.html", "Price": "$90 - $118*", "Address": "
2425 South 24th Street, Phoenix, AZ 85034
", "HotelID": "73706", "ImgURL": "http://media-cdn.tripadvisor.com/media/photo-s/02/3f/96/a5/exterior.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73712.json b/Fuente datos/73712.json new file mode 100644 index 0000000..d793a4c --- /dev/null +++ b/Fuente datos/73712.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "2", "Cleanliness": "2", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Breen", "Title": "\u201cReally? Needs work.\u201d", "Author": "MrSkully", "ReviewID": "UR125697409", "Content": "Got here at 1:30PM told I had to wait till 3PM to check in, there is 3 checking parking spots and one was fill all day by an employee. The drains are very slow, the tub water will fill to above your ankles when in the shower and the toilet does not flush all the way. Caution in rm 121 as the microwave will burn your stuff. The room was Ok, just could of been cleaned better and the plumbing needs work bad....", "Date": "March 6, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Edmonton, Canada", "Title": "\u201cLoud &Unclean\u201d", "Author": "Gary S", "ReviewID": "UR124896000", "Content": "We've stayed in lots of Super 8s, so we weren't expecting the Ritz or anything, but quite honestly they're usually a decent room at a great price. Not this time. The room was dirty (there was \"stuff\" embedded in the walls in the bathroom, and I'm just not gonna speculate on what it was), and the walls must have been less than an inch thin. We could hear every \"conversation\" the loud guy next door had with his bratty kids, and every morning it sounded like the maids were working with heavy equipment right outside our door. Nothing like 2-3 hours of off-and-on sleep to start each vacation day off right! I still think Super 8s can be a good deal - but steer clear of this one.", "Date": "February 20, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Aurora, Colorado, United States", "Title": "\u201cI think someone was murdered in #219\u201d", "Author": "Raimund K", "ReviewID": "UR121901146", "Content": "We were in town from Denver on business and just needed a place for one night so we thought, \"Why not Super 8?\" The experience answered that question. We needed four single rooms total. When first walking into the lobby we were told they could accommodate us. After a few minutes of deciding where to stay we went back in and were told they only had one single available. We negotiated and were able to get doubles for the price of a single. All of us got our room keys, and proceeded to get baggage out of the rental car. 3/4 of the keys didn't actually unlock any doors, and we were told it was due to being too close to electronics. The one key that did work had 115 written on it. We open the door to 115, there is luggage open on the beds and the shower is running. (Good thing we didn't catch a glance) Returned to office and told them of the situation and she said, \"Sorry, were doing training and you were supposed to get 215.\" The lock to another one of our rooms still wouldn't unlock. They switched that room to 219. Our manager was uncomfortable with having an adjoining room to another room where we didn't know someone. So we switched 215 to 220. After driving 13 hours to Peoria, we all were in need of rest. After waking we found the towels were dirty, there were cigarette burns in a non-smoking room, and upon close inspection there was blood splatter on the walls, carpet, and curtains. The security latch in 219 was also separating from the door. The drain and stopper were missing from the bathtub. The grout in the bathroom looks like it hasn't been scrubbed since the place was built. There was a coffee pot, but no coffee. I told the attendant in the office about our experience at checkout and she said, \"Well you should have came down first thing to let us know about the problem.\" I'm sorry but after driving for half a day I'm not going to inspect our room, go down to the office, and have them switch the room once again.. But I guess next time I know. Not that next time we will stay at the Super 8. Not to mention it was hard to sleep because they have a 24 hour maintenance team doing more talking than working in the parking lot.", "Date": "December 19, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Edinburgh, United Kingdom", "Title": "\u201cUnsafe,Dirty, Dangerous\u201d", "Author": "nofear2222", "ReviewID": "UR121828418", "Content": "Was greeted by a \"securityguard\" to attempted check us in.He was a dodgy looking character with a 14\" blade strapped to his hip.We had problems with our booking and was told not to hang around outside the room.There was something dodgy going on in the carpark.Dodgy people hanging around,random vehicles coming in and out looking to be up to no good.And then there were the rooms.Disgusting! stunk,bathroom was dirty bed sheets were dirty and had burn marks and then we found both beds to contain bed bugs and dog hairs.i couldnt bring myself to stay there so just uppd nd left without even wasting time asking for my money back.The comfort inn 3 miles up is only $25 more and is safe,friendly and really nice.", "Date": "December 17, 2011"}, {"Ratings": {"Location": "3", "Overall": "2.0", "Value": "2", "Service": "2", "Rooms": "3"}, "AuthorLocation": "The Hague, The Netherlands", "Title": "\u201cBedbugs, run....!\u201d", "Author": "09Kiska09", "ReviewID": "UR118131567", "Content": "The room was clean and everything looked good until we went to bed. After 10 minutes in bed, I got an itch on my eye. I thought it was weird. When we put the lights on, we saw 4 bed bugs on the bed. We have it immediately reported to the reception and got a new room, but had no sleep anumore.", "Date": "September 14, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "3", "Overall": "3.0", "Value": "4", "Service": "4"}, "AuthorLocation": "mkm1013", "Title": "\u201cInexpensive for convention and visting Pheonix\u201d", "Author": "mkm1013", "ReviewID": "UR116946182", "Content": "Stayed here for a week during a convention and then some time to explore the Phoenix area. The staff was exceptionally helpful, especially with shipping several large packages to and from the motel. The room was very clean. The breakfast was standard fare, but the coupon in the room led to a great pizza delivery - ordered three times. It is a very convenient location to the airport and to downtown, and the room rate was very good. There is a wonderful Mexican restaurant three blocks east. The area doesn't seem like much, but I felt safe making the 10-15 minute walk to the convention center each day. At the end of the week, we drove up to Sonora and out to Globe visting lots of ruins and historical attractions. A great working vacation. I would stay again.", "Date": "August 19, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Calgary", "Title": "\u201cBrutal\u201d", "Author": "1sunseeker99", "ReviewID": "UR61038618", "Content": "We know you get what you pay for so we were not expecting much. The room was dirty, the shower had mold due to a leaking faucet. We could deal with that, but when someone gets into your room while your gone and takes a number of personal belongings, you need to go somewhere more secure. When we told management, we were accused of making up the story to get a better rate. When we tried to check out because we didn't feel safe there, we were charged an extra $40.00 for a late checkout.", "Date": "April 11, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "san francisco", "Title": "\u201cjust ok\u201d", "Author": "heatlamp", "ReviewID": "UR58385161", "Content": "This hotel was a bit disappointing. Based on reviews in this forum we spent two nights here to take in some Cactus league games. The location was convenient. No problem checking in, the room (a suite) was very large: actually two normal rooms with two bathrooms, two TV's, small fridge. King beds huge and comfortable. There were some problems. Two lights in the room did not work, one shower did not work, and the rooms, while certainly not really dirty, were not as clean as one might hope. Neither bathroom had tissues. There were a couple of small pieces of TP in one bathroom floor, a bottle cap on the floor in the bathroom, and the last occupant's cell phone charger was still plugged in. The room was quiet except for late night partying by a group by the pool just outside our window. A/C and heat worked fine. This room was away from the freeway had no freeway noise. The breakfast was standard fare for a hotel in this class. Part of the problem here may be that new owners are not up to speed, but in any event I'll probably look elsewhere next trip.", "Date": "March 12, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Overall": "2.0", "Value": "2", "Sleep Quality": "4", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Fredericksburg", "Title": "\u201cManager can not perform her duties as expected\u201d", "Author": "hugo38", "ReviewID": "UR56182966", "Content": "I was there 2 times this year. unfortunately, the last time I forgot a personal item, after many calls to The Manager, I have been unable to get item shipped to me. Can some one else Help ? ? ?", "Date": "February 16, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "2.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "vancouver", "Title": "\u201cDirty, find another hotel\u201d", "Author": "gottatravelVancouver", "ReviewID": "UR55017497", "Content": "Stayed here for 3 nights, was looking forward to it with the good reivews, but we had a completely different experience. The palce was rundown. No snacks except stale popcorn in the lobby. Our room was very dirty, black hairs on the blankets, danky smell, Put water through the coffee maker for tea adn it came out brown, toilet had urine on it, bathrrom sink faucets were dirty, no bath mat in the bathroom, etc etc.. We are not clean freaks by any means, but this place was pretty shabby and divey. You sign a waiver that you wnt' smoke int eh room, but the peopel inteh roomnext to use, regularly were coming out of hteir room with a lit cigarette in hand. We listened to them party until the wee hours. Breakfast was basic, no sausages, but they did have waffles. Pool was nice, but spa was closed. They have a bbq by the pool, but who wants to eat in a smelly dark room with no utensils or plates? Next time we'll stay somewhere else.", "Date": "February 2, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Phoenix, Az", "Title": "\u201cQuiet and secluded\u201d", "Author": "kilrblue", "ReviewID": "UR35254491", "Content": "My fiance and I stayed here for one night in early June and again in mid July. This has become \"our\" motel. We found the staff helpful and curtious, the room was clean and well furnished (including a microwave, refidgerator, flatscreen TV and new coffee machine). Most of all the location really appeals to us. The overall landscaping is very nice. We live in Phoenix and were quite surprised to find trees and green grass. The pool and jacuzzi are amazing at night. The location provides privacy and quiet, yet still very close to dining and night life, something rather hard to find in Phoenix. I would recommend this establishment to couples for a \"staycation\".The price is unbeatable for the location and amenities provided. We had a wonderfully memorable stay here and plan to return soon.", "Date": "July 20, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "metal02", "Title": "\u201cNice room for a good price\u201d", "Author": "metal02", "ReviewID": "UR20547221", "Content": "I have stayed at the Hotel a few times usually around the holidays and plan to again very soon. They are no longer a Best Western, which its about time because I disliked other BW I stayed at. This Hotel is clean and has some awesome ammenities. Great breakfast in the mornings and snacks all day long. Loved the free wireless internet that even worked pool side.", "Date": "October 2, 2008"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Business service (e.g., internet access)": "2", "Check in / front desk": "1", "Overall": "1.0", "Value": "2", "Rooms": "1", "Location": "1"}, "AuthorLocation": "phoenix", "Title": "\u201cDont Stay Here\u201d", "Author": "pin_dizzle", "ReviewID": "UR16682167", "Content": "I stayed at this hotel. I wanted to changed rooms because of smoking preference and the phone was not working. They said I had to change rooms immediately and give me no time to pack my stuff. I need more time. Instead of giving me more time they told me I had to leave. They called the police and I was escorted out. My stuff was left outside the door. My friend came to grab it and the security guard grabbed my stuff and threw it at my friend's face. They staff isrude and they dont respect you or your property.", "Date": "June 4, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Business service (e.g., internet access)": "2", "Check in / front desk": "4", "Overall": "1.0", "Value": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "California", "Title": "\u201cRundown and Unsafe\u201d", "Author": "JustVisitin", "ReviewID": "UR16342956", "Content": "We arrived after dark and after a long drive, staying only because it was freeway close. This location is near an industrial community and has very few local ammenities which would have been a turnoff had we the time to drive around and survey the immediate area. Our first disturbing encounter was at around 10:00 pm. We were doing a load of laundry and 2-3 tough looking guys drinking beer began banging on the glass security door and asking my wife to \"open the door.\" She fled in the opposite direction and we did the laundry the following day. Early the next morning while preparing to leave, I noticed at least one vehicle up on jacks and the motor being overhauled. Around the near corner of the building, they had rented out a room to some temporary employment agency who was interviewing quite a few day laborers. And finally, a van was parked in the far corner and picked up a few \"shady ladies\" that appeared to have spent the night. After this experience, I can not recommend this location to a travelling family. To repeat another from review... \"The room smelled somewhat musty and moldy, and the external hallways in the vicinity of my room were in disrepair with large gaps, and insulation and nails, being visible from the ceiling... I think this is a medium level economy hotel\", and worthy of a medium level ranking at the very best.", "Date": "May 23, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "united kingdom", "Title": "\u201cGreat Motel!\u201d", "Author": "derekUnitedKingdom", "ReviewID": "UR15367035", "Content": "Great motel, great location, great city! Stayed 3 nights in April, great park outside your room parking, has everything inc properly heated pool! Nice sized rooms with fridge & microwave!", "Date": "April 26, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "NorthernMN", "Title": "\u201cGreat deal!\u201d", "Author": "Wanderfool", "ReviewID": "UR13809217", "Content": "I spent the same for 2 nights in this motel as I did for 1 night in Sedona and the room was essentially the same. The pool was even open in this motel! The room was clean, the beds comfortable, the shower pressure good. The coffee pot took a little while to figure out, but it worked fine. The location was north of Phoenix, which was great for our purposes. We were coming down from the Grand Canyon and Sedona. The front desk was very friendly. The morning breakfast was ok. There was sausages, boiled eggs, cereal, apples/oranges, juice and bread for toast. Watch that toaster! It burned someone's bread one morning and the whole room was full of smoke. There's one computer in the lobby for free guest internet use, so I was able to print off my boarding passes on check out day. I think this motel is hit or miss. While I was on the computer, a gentleman was checking out with numerous issues: his heat, telephone and plumbing didn't work.", "Date": "February 24, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Check in / front desk": "4", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "columbus, Ohio", "Title": "\u201cNot that bad\u201d", "Author": "bkifan", "ReviewID": "UR6622667", "Content": "If you're looking for bells and whistles, this is not your place. We stayed in a nonsmoking room and it was fine. I will note that our friends were in a smoking room and you could definitely tell. But, what do you expect? Our room was clean, but outdated, and the bathroom was very small. However, we weren't in the room much so it wasn't bad. The pool area was nice and clean. The fuse in our room kept blowing and we constantly lost power to the fridge but we lived with it. The continental breakfast was quite nice, and I found the front desk personnel nice as well. For the price, I was very satisfied.", "Date": "January 19, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Check in / front desk": "4", "Overall": "2.0", "Value": "3", "Rooms": "2", "Location": "2"}, "AuthorLocation": "philadelphia", "Title": "\u201cNot impressed\u201d", "Author": "midnightblues", "ReviewID": "UR6043904", "Content": "This is absolutely not a top 20 hotel in the Phoenix area in my opinion... I've stayed at about 12 different Arizona hotels since June due to my job, and this is probably one of the two hotels I'd rank last... The room smelled somewhat musty and moldy, and the external hallways in the vicinity of my room were in disrepair with large gaps, and insulation and nails, being visible from the ceiling... I can't figure out how this hotel could get a top 20 ranking in the Phoenix area, unless certain of the previous reviews are bogus... I think this is a medium level economy hotel, and worthy of a medium level ranking of all Phoenix hotels.... It could definitely be worse, but it certainly is no better than average, so how it managed a top 20 ranking in Phoenix is beyond me. and at least in my opinion, the top 20 ranking is extremely misleading.... Although I was disappointed with the physical accomodations, I do want to say that the young ladies at the front desk were extremely friendly and accomodating, and I found no fault with them..", "Date": "November 1, 2006"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Check in / front desk": "4", "Overall": "3.0", "Value": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "NSW, Australia", "Title": "\u201cGreat stop over hotel\u201d", "Author": "TravelChick78", "ReviewID": "UR5769720", "Content": "Used this as a stop between San Diego and the Grand Caynon. Used pool, clean rooms, right on off and on ramp for express way.", "Date": "September 5, 2006"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Davis, CA", "Title": "\u201cWireless internet at the pool...Great!\u201d", "Author": "ACCali", "ReviewID": "UR5768475", "Content": "I recently took a working vacation in Phoenix. I had a couple of meetings to attend there so we took the whole family with us. This hotel was absolutely wonderful. I was able to access their wireless internet not only in my room but also at the pool. It was great to be able to spend the extra time with my family while I worked. The staff were kind and helpful. The manager went out of her way to help me get on line to do my work. I can't say enough kind things about this hotel. I definitely recommend it to anyone going to Phoenix whether it be for business or pleasure.", "Date": "September 4, 2006"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Southern California", "Title": "\u201cFabulous Beds & Dog Area\u201d", "Author": "DTrieco", "ReviewID": "UR5459752", "Content": "I stayed at the Bell Hotel for a week in June 2006 while my father was in the hospital. I upgraded to a pillow-top mattess which was even more comfortable than my bed at home. I had no trouble connecting to the wireless high speed internet (which the front desk staff gladly lent me a wireless card to access) and could even connect to the internet in the pool area. My Burmese Mountian Dog (all 85 pounds of her) was welcome and there was a long grassy area for her to exercise. This is now my hotel of choice for visits to Phoenix.", "Date": "July 12, 2006"}, {"Ratings": {"Cleanliness": "3", "Overall": "1.0", "Value": "3", "Service": "1", "Rooms": "3"}, "AuthorLocation": "Luray", "Title": "\u201cThe Customer is always wrong\u201d", "Author": "JNAT", "ReviewID": "UR5368924", "Content": "I recently traveled across the country, and this was by far the worst hotel that I stayed in. The hotel itself was fine, but the manager and staff were extremely argumentative and forced me to stay here against my will. When I checked in, I looked for the hi speed internet that was promised me when I made reservation. When I noticed there was not a connection, and having private internet was important for me that evening, I asked if I could just cancel my room, move on, and not be charged. I did this immediately upon checking in and going to my room. At first, they told me since I used expedia, that they could not refund my money. I pointed out that I did not use expedia, and showed them my printout from Best Western[--]. They still said they would charge me whether I stayed or left. This was definitely Worst Western.", "Date": "June 20, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "5", "Rooms": "5"}, "AuthorLocation": "Los Angeles", "Title": "\u201cBest Value for your Money\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4072256", "Content": "Dollar for dollar, bang for buck, this is the best place to stay. This is the third time I've gone to Phoneix and the only place I'll stay. The rooms were clean, the staff very friendly. The free continental breakfast was great. Eating breakfast with fellow travelers was the one thing I liked most. Sitting outside in the morning was a good way to start the day. I felt it wasn't just a room, but I had other places to go and walk around,taking our small dog for walks as well. To me, considering all the other Hotels in Phoenix, this is the best overall Hotel you can stay ... Best Value.", "Date": "October 30, 2005"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "4", "Rooms": "5"}, "AuthorLocation": "San Diego, California", "Title": "\u201cPaid less then expected for quality of room & service\u201d", "Author": "Neil-trip", "ReviewID": "UR3944334", "Content": "Great Value. I would have paid much more for night stay at this Best Western for quality of room and service provided. I think the rates are higher for their busy season but still Great value.", "Date": "September 28, 2005"}, {"Ratings": {"Cleanliness": "4", "Overall": "3.0", "Value": "4", "Service": "4", "Rooms": "4"}, "AuthorLocation": "", "Title": "\u201cNice hotel\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3431533", "Content": "We stayed in this hotel when travelling through the US. A very nice hotel, close to the highway but our room was far away from the highway. Nice swimming pool, we had a lucky day with 30 degrees celsius temperature so we spend some time at the pool. Shops are close to the hotel so you can get some food and put it in the microwave in the hotel. They accepted our discount-coupon so it was a cheap-night for us.", "Date": "May 2, 2005"}], "HotelInfo": {"Name": "Super 8 Phoenix", "HotelURL": "/ShowUserReviews-g31310-d73712-Reviews-Super_8_Phoenix-Phoenix_Arizona.html", "Price": "$30 - $51*", "Address": "
17211 North Black Canyon Hwy, Phoenix, AZ 85023
", "HotelID": "73712", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/ad/57/ad57afcad9d3b12167cd6d8c1bb4ccf64large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73718.json b/Fuente datos/73718.json new file mode 100644 index 0000000..a439195 --- /dev/null +++ b/Fuente datos/73718.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "israel", "Title": "\u201cgreat!!!\u201d", "Author": "ras81", "ReviewID": "UR127013206", "Content": "really great hotel, big and clean rooms, with all just all u need including free wifi. the staff is very friendly and the location is excelent", "Date": "March 31, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Washington DC, District of Columbia", "Title": "\u201cThis place looked like a third world abortion clinic:\u201d", "Author": "Lucas A", "ReviewID": "UR126005109", "Content": "Any positive reviews on this hotel are fake. The floor had crumbs and hair on it. The pillow had pubic hair on it. The outlets and light switch panels where smudged. Curtains had crusties on them. The walls looked like they had sees a few first-grader booger fights. The headboard had suspicious white crust. The lampshade had smudges on it. The couch and curtains had crusties on them. There was food and hair under the bed. The doors had smudges on them. The showerhead was one of those crappy massage showerheads, and it was stuck on a massage setting. The connection of the showerhead leaked and sprayed water to the side. There was an incessant humming in the room. The rooms were dark. The molding was broken. The plastic rings around the elevator buttons were broken. The floors were grimy. The outlets were so old and loose that my Mac charger would fall out. The one soda machine was out of water and more than half of the other beverages, and it had a piece of paper taped to it saying that beverages cost $2. There was no fitness room as advertised, instead it looks like they were using the room to store mattresses--a possible sign that they are dealing with bed bugs. The tile was broken. The tinting on the widows was torn and partially missing. There was no carpet in the downstairs hallway. The \u2018business center\u2019 was two crappy mismatching chairs, a few brochures, and a hanging power strip. Also, the one person working there sent me to an occupied room where another lodger was watching TV. I slept on top of the sheets with the lights on in hopes of keeping away bed bugs. This place is currently rated as a 2.5-star hotel and costs a typical $110 - $140, but that is not even close to an accurate star rating. Unless you are looking for an inexpensive place to kill yourself, do not stay here.", "Date": "March 12, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "New England, USA", "Title": "\u201cToo noisy to sleep\u201d", "Author": "swingspan", "ReviewID": "UR124750512", "Content": "Checked into the room, which was a bit shabby. Sorely in need of renovation. The toilet flushing mechanism broke twice on my stay, and the staff only fixed it grudgingly. But here's the kicker: at 3 a.m., when I went to the desk to inquire about the pounding music, I got this: \"Oh, that's on the 8th floor. Surprised you can hear it, no one else by you complained.\" No apology. No move to another room. No nothing. I'm checking out early in the morning. Won't stay again.", "Date": "February 18, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cNot such a great value, location misleading\u201d", "Author": "budgetfreak", "ReviewID": "UR124460074", "Content": "The location of this hotel according to Expedia and Google Maps is within 3-4 blocks of the Arizona Center. This is NOT the case. It's actually about 15 long Phoenix blocks from AZ center. But that is not the main reason I'm giving the hotel a poor rating. The hotel is not really maintained well. The electrical outlets were grimy and somewhat scary. My colleague complained to me about hearing the person upstairs taking a pee. The continental breakfast should be skipped altogether. The front desk clerk recommended a cafe with only sandwiches for dinner when we asked for a proper restaurant. On the bright side, the bed was clean and the wi-fi worked ok. The pillows were way too hard. We paid $99/night using Expedia, but there are likely cheaper hotels for the same quality and same distance from downtown.", "Date": "February 12, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "San Francisco, California", "Title": "\u201cGood price and location\u201d", "Author": "st_mike407", "ReviewID": "UR123851947", "Content": "A friend of mine was having a show of his work at an art gallery in downtown Phoenix. I wanted to find a hotel that was centrally located and near the gallery. I chose the Lexington mainly for location and price. When I called the hotel to find out about getting there from the airport, I got very thorough information about the light rail. There is a light rail stop almost in front of the hotel, which made it very convenient. The hotel itself was average in terms of looks. My room was a good size, with a king size bed and a desk to work at. The wifi was pretty reliable, although I got better reception with my iPhone than my laptop. The bed was quite nice. There is a decent complimentary breakfast at the lobby restaurant. The walls of the restaurant are painted with blackboard paint, and there is chalk provided so guests can add notes or artwork to the wall. There is also a small gallery in one hall of the hotel featuring what I assumed to be local artists. The Lexington is located in what is called the \"arts district\" of Phoenix. It is a short walk to the museum and to Roosevelt Row, where there is a collection of art galleries, artist studios, tattoo shops, and hipster cafes. It is also a short walk to downtown, where there are some decent restaurants and a movie theater. This was a pleasant surprise as we didn't want to have to drive everywhere. Overall a pleasant surprise in terms of location and room quality.", "Date": "January 30, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "2", "Location": "4"}, "AuthorLocation": "clemson, sc", "Title": "\u201cPictures look better than it is\u201d", "Author": "kpayton", "ReviewID": "UR123845504", "Content": "Although they did change our room after our request, some of the room are just completely old and run down and smoky. Some of the rooms do offer great views of downtown. It's location is the best thing going for it. I wouldn't book just based on pictures online. If you want to stay here, go there, see the rooms, and pick out the room you want. They have a loyalty program you can join so you get a discount on the room. They have a small pool and outdoor hot tub. They have recently tried to re-invent themselves some. I only have seen new signs for cycle - the bar at the hotel. I have also seen advertisements for concerts or brunch by the pool.", "Date": "January 30, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "3", "Rooms": "4"}, "AuthorLocation": "", "Title": "\u201cOkay for the price\u201d", "Author": "Davefromwis", "ReviewID": "UR122980319", "Content": "I stayed here as part of an Orbitz travel package. For the price, of around 30 something a night, it was better than expected. Location isn't too bad. It's across from the light rail but it wasn't too loud. Area not too bad, but you need to use common sense about walking around the area at night. The hotel is older but in decent shape for its age. Only complaint about the room is that the window only has a sheer curtain so you cannot block out the light at all; only other problem was thin walls. It sounded like some guy was urinating in my bathroom, the sound traveled so well--kinda strange. The room was pretty big with a king size bed, large desk, sofa, coffee table, and easy chair--practically a suite. Would stay there again.", "Date": "January 12, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "chino valley az", "Title": "\u201cWho writes the reviews?????\u201d", "Author": "susiegChinoValleyAz", "ReviewID": "UR118831879", "Content": "I wanted to stay in Phx because I live about 2 miles north and did not want to drive home after a Diamondbacks game. All downtown hotels were way expensive, I found the Lexington and it was near the light rail to take downtown, and was considerably cheaper. Reviews on one travel site were not bad, and having lived in Phoenix a good part of my life, I knew the area and decided to stay here. Well, the staff was nice, the room was large...that's where it ends. The room was large, but I would not have sat in the overstuffed armchair in that room for anything. The carpet was badly stained, beds felt like you were sleeping on box springs and practically on the floor!!! Rooms very stark, bathroom was ok if you didn't look at the a/c vent. I really didn't want to stay there but didn't want to move at 10:00 pm either. I already paid, and oh yeah, they \"authorize\" your credit card for an extra $50 that they refund to your account when you leave.....there isn't $50 worth of anything I would want in that hotel. When I checked out and told them what I thought, they said it would start being refurbished at the end of the year. Until that happens, never again....cheaper for a reason.", "Date": "October 1, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Dallas, Texas", "Title": "\u201cFriendliest staff ever!\u201d", "Author": "sara e", "ReviewID": "UR116481779", "Content": "We loved this hotel. We came as a large group, so things could have been very complicated. But the staff were so friendly and flexible- they made it all easy! The breakfast in the morning was great, and the location was convenient if you had a light rail pass. There's a station just outside the front door! I recommend this to anyone looking for a great hotel at a great price.", "Date": "August 9, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "1.0", "Value": "1", "Service": "1"}, "AuthorLocation": "Gilbert, Arizona", "Title": "\u201cworst hotel i ever stayed at!\u201d", "Author": "martha31230", "ReviewID": "UR115991102", "Content": "Bathroom doors didnt lock, they had false adverstment there was no gym room at this location, the hottest rooms- AC units didnt work well the room was at 82 degrees after having the AC on for 4 hours unable to sleep. staff didnt do anything about it! i try contacting the manager it took her 8 days to call back and said she could do anything about it never staying at this location ever again it was a nightmare", "Date": "July 29, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "4.0", "Value": "5", "Service": "4"}, "AuthorLocation": "Kansas", "Title": "\u201cEnjoyed\u201d", "Author": "Notrub00", "ReviewID": "UR115377353", "Content": "Kudos to the front desk staff. They were so cool and always happy! We actually experienced two different rooms at this hotel. The first, room 507 was not clean (didn't want to touch anything in the room). However, due to a safe malfunction we were placed in room 710, a much cleaner room with a view of downtown. Enjoyed Belgian waffles for breakfast every day.", "Date": "July 15, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "3", "Sleep Quality": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Mesa, Arizona", "Title": "\u201cDISAPPOINTING\u201d", "Author": "tg1437", "ReviewID": "UR107523561", "Content": "I have never stayed at a hotel where the staff lacked in personality, seemed they just were not there to greet with a smile, in fact no one smiled. I had to come down to get extra towels and they said sorry we don't have any we will get you some, I waited and was forgotten about I came down and had to ask again. Then asked the front desk to set a wake up call for me that was never set in fact! I've stayed at this hotel before and remember a nice woman, I think her name was Christine and she always asked if she could get me anything, asked if my stay was ok, always greeted me with a smile and alertness, I always felt that she cared. I asked the front desk the next morning about her and I was told she was let go. Let go?! A worker who had genuine care from within. I will never stay at the Lexington Hotel again.", "Date": "May 9, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "3.0", "Value": "5", "Sleep Quality": "2", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Vancouver BC", "Title": "\u201cInexpensive and safe.\u201d", "Author": "travelsalot35", "ReviewID": "UR100439758", "Content": "We wanted an inexpensive and central hotel in Phoenix and this hotel fit that description. The decor is dated, the walls are hospital green and a good cleaning would help but the hotel was safe, inexpensive and in a good location. The beds could be replaced as they don't have any support left but the room was large. The staff was excellent - very friendly and helpful - from the front desk to the bartender.", "Date": "March 16, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "new river, az", "Title": "\u201cMolding the bathrrom, brick hard bed, stains on floor, never again\u201d", "Author": "travel201120001", "ReviewID": "UR99114807", "Content": "I will not at a this hotel again, I have done alot of travel in my day and stayed at a number of different hotels and the second I got in to my room at Lexington I wanted to checkout. While i understand many hotels can['t afford remodels at this time at least take pride and take care of what you have an provide a clean area for your guests. The bathroom had mold growing on the tiles, water would go from hot to cold with out any adjustment and the stains on the carpet were gross. The bed was harder that the floor. I would not recommend this place to anyone. To bad it was my 10 yrs wedding and anniversy and this is what I will remember.if you are looking at this hotel for location there are other hotels in better condition and with friendlier staff. Marriot, Sherton are close by and around the same price.", "Date": "March 6, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Atlanta, Georgia", "Title": "\u201cAvoid the \"free\" breakfast\u201d", "Author": "JudesDad", "ReviewID": "UR96189696", "Content": "i stayed here on a business trip. I selected it because of the location, close to downtown and light rail and value relative to other hotels in the area. The room was OK, staff was pleasant, my problem was with the breakfast. I am a frequent business traveler used to \"free\" food being worth the cost. This was the worst I can remember. The bagel was stale, the boiled egg dry and there was black bits floating in the OJ. Uggh, still makes me shudder. This was on a Monday morning so I may have gotten the bits leftover from the weekend (I didn't give it a second go).", "Date": "February 10, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "England", "Title": "\u201cStay WELL clear of this hotel\u201d", "Author": "EnglishShmanny", "ReviewID": "UR86151728", "Content": "My colleague and I arrived on the 26th October having flown in from the UK. We asked where the restaurant was and were told \"we do not have a restaurant, we had to close it down and re-furbish the whole kitchen\" ...so tired and hungry we asked where we could get a quick meal and were told \" I don't know, I'm not from these parts\"! Our first rooms were dirty, my sofa was clearly broken and my colleagues room smelt of mould. So we changed our rooms and were given a junior suite at no extra charge. We were assured breakfast would be a \"a range of cereals and pastries + plus coffee etc\" . I woke up at 3 am in the morning to hear my neighbour chatting on his phone as the walls were paper thin and the room again smelt so badly of mould that I was wheezing......so I changed again. Later my colleague and I went down for breakfast only to discover that breakfast was 'a muffin' .....nothing else!!!!!. We asked for a drink of water and were told \"we do not have water\"! On asking the staff to show us the gym, one smiled and said \"well that's a kind of a joke........he was right.......needless to say we checked out and moved to the Hyatt.... This hotel, we were informed on arrival had just gone through a bankruptcy and was being 're-furbished' .....my advice would be to knock it down and start afresh....DO NOT BELIEVE THE PICTURES ON ANY OF THE WEBSITES RE THIS HOTEL......THEY ARE EXTREMELY MISLEADING.", "Date": "November 6, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Scottsdale, Arizona", "Title": "\u201cGreat Downtown Location\u201d", "Author": "CoachJames", "ReviewID": "UR74956712", "Content": "I presented at a seminar at the Phx convention center and the hotels right at the door of the convention center were very upscale and expensive. I found the Lexington just down the street and hopped the train which was right out front of the hotel. The hotel is older but was clean and that staff was fantastic. On my arrival night i was too tired to venture out downtown so I ate in the restaurant and the chef actually came out to talk with me. I ordered chicken alfredo and it was great!! He said he was new and had just redone the restaurant and menus and it was great. The building is a little tired and in need of some renovations, but for the price, location and service i recieved this is where I will stay when I am in downtown phoenix.", "Date": "August 12, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Michigan", "Title": "\u201cInexpensive choice in downtown area\u201d", "Author": "GPsy", "ReviewID": "UR65021256", "Content": "This is a pretty basic place, but the rooms are large and there is an outdoor pool and hot tub. Maintenance is below average. The continental breakfast is minimal. But the price is often very good and we will return.", "Date": "May 22, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Devon", "Title": "\u201cGreat Value Hotel in Central Location\u201d", "Author": "gavmonk", "ReviewID": "UR62085047", "Content": "I stayed at the Lexington with my 15-year-old son when we visited Phoenix for Wrestlemania. The hotel was in a very convenient position right opposite the Metro Light Rail Station, which made the transfer from the airport so simple. The Hotel staff were very helpful and friendly, there was no problem booking extra nights with them as we were caught up in the BA strike. I think the only criticism of the staff would be that they didn't know much about the local area. Rooms were well equipped and clean, but hallways could do with a little updating. The only negative we found was the food in the hotels bar, I would definitely avoid if we returned, there were plenty of restaurants in Downtown Phoenix that were a lot better quality and better value. This Hotel was great value for money and I would definitely recommend this Hotel.", "Date": "April 21, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Overall": "2.0", "Value": "3", "Sleep Quality": "3", "Rooms": "2", "Location": "5"}, "AuthorLocation": "Wenatchee, Washington", "Title": "\u201cBarely OK\u201d", "Author": "cuatmission", "ReviewID": "UR62031739", "Content": "This hotel is tired. I think with the location it could be wonderful if someone were to come in and remodel the whole thing. Carpet is worn & dirty on my 3rd floor room. Low wattage bulbs make it a dim room. The decor in my room was total mis-match of furniture. You get the idea. For $90 I could have stayed somewhere Fun and Exciting out in Scottsdale. Next time I will.", "Date": "April 20, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Sleep Quality": "2", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Minneapolis", "Title": "\u201cUnfriendly and Unclean\u201d", "Author": "savvytraveler52", "ReviewID": "UR57185735", "Content": "We recently stayed 3 nights in this hotel. We were VERY DISAPPOINTED with the service, cleanliness and staff. Our room # was 305 and the carpeting was in need of repair and cleaning. There is a 3.5 inch of black dirt / dust beginning at the base board. Looks like the staff hasn't vacuumed up to the base board for about 4-5 months. We walked through the lobby on 3 different days and NO ONE acknowledged us. It is good business / customer service to acknowledge your guests. We called the front desk on two occasions - one to ask for late check out and also to inquire about the hotel shuttle and was told \"call back tomorrow\" I don't think we can help you. I will not recommend your hotels. The Phoenix location needs a thorough cleaning top to bottom.", "Date": "February 26, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "2.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Los Angeles", "Title": "\u201cThis Phoenix Hotel Isn't Rising\u201d", "Author": "shanbo5150", "ReviewID": "UR56478133", "Content": "Clearly a hotel that has seen better days, it offers very affordable and centrally located accommodation for the night, near excellent eclectic nightlife, and the light rail system. There is a restaurant and bar, that on the nights I stayed were of such low standard, I eventually took my money down the street to eat and drink. Seated at the bar, I managed to order a drink before the obviously harried woman overwhelmed with her multi-tasking rushed off with a series of food trays for an age. The menu is sparse to say the least. Another guest and I were both advised that what we wanted was unavailable when she finally returned... you'll never be accused of drinking excessively here, due to the wait time between service and the likelihood that you'll be handed your tab after two as I was. I tipped the woman well, because I felt she was being unfairly expected to perform jobs that should require at least two other people. The rooms are relatively clean, but my room had no 'do not disturb sign'.. I later discovered from other guests that this was true of their rooms too... If you like to sleep in, remember room service gets cracking at 9:15 AM.", "Date": "February 19, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "4", "Overall": "2.0", "Value": "4", "Sleep Quality": "2", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Iowa", "Title": "\u201cLexington Phoenix Now in Bankruptcy\u201d", "Author": "flyiowa", "ReviewID": "UR56461215", "Content": "The room was a great deal, but I found out while I was there that the hotel is in bankruptcy. I reserved a penthouse suite with my family and needed an extra pillow, there are NONE!! They actually had to go into a non-reserved room to get a pillow for my daughter. Location is great, but I would be VERY cautious of pre-paying for a room....", "Date": "February 19, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "3.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Fisherville, Canada", "Title": "\u201cNot the tops but good value for money and great location\u201d", "Author": "Colinfw", "ReviewID": "UR55332717", "Content": "Stayed for 3 nights in Feb 2010 on the sixth floor. Rooms are fine. This is an older property and carpets, etc, show some wear but everything worked for me. Location is fantastic with a rapid transit stop to downtown and the airport right outside the door (Roosevelt station). You need the transit because the hotel is not located in an interesting area - not even any interesting restaurants close by and there is not much shopping in downtown Phoenix, but the train is fast and frequent and can get you to many more interesting neighborhoods. I was attending the Phoenix Convention Center and with the train and a short walk I could easily be back and forth in 15 minutes each way. The continental breakfast is a bit sparse but if all you need is coffee and juice and a slice of toast or a choice of two or three cereals it will do. No one in Phoenix knows where the Lexington is - apparently it used to be a Best Western and is still shown on transit maps and known by many under that name. Glass wall elevator has good view over the downtown area, if only there were much to see there!", "Date": "February 6, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "4", "Rooms": "3"}, "AuthorLocation": "Santa Cruz, CA", "Title": "\u201cDecent Hotel\u201d", "Author": "KaliMau", "ReviewID": "UR52395098", "Content": "A few of us booked two rooms at the Lexington for New Year's Eve. If you can get a good rate on this hotel, book it. If you're looking for something more botique-ey, then go up the road to the Clarendon. The hotel is clean and comfortable for the cost. The location to the light rail makes it convenient. The hotel is a bit dated and depending on the season, I'd check on how they are running their climate control. Our room was hot, but were informed that the hotel had switched to heat from A/C and we were unable to really control our temp. Ben, on the front desk at night, was a big help. The suites are very large and nice for having people over before a drink. The breakfast does suck. Head over to Matt's Big Breakfast if you want something hearty. A good cup of coffee can be had in walking distance to Fair Trade.", "Date": "January 2, 2010"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Trumbull, CT", "Title": "\u201cUnexpected maintenance problem? More likely OVERBOOKED\u201d", "Author": "CTYankeesFan", "ReviewID": "UR49210694", "Content": "Like the another reviewer, I was bumped from my stay for a tradeshow in town due to a \"plumbing problem\" that just cropped up that morning. Of the two desk attendants, one seemed to be mildly sorry but the other pretty much couldn't care less about the inconvenience. My boss later overheard someone say it was just code for the fact that they overbooked. We couldn't afford to wait for their free shuttle to the Quality Suites in Tempe, so we got saddled with a hefty cab fare to get there. Had we been able to stay at the conveniently located Lexington, it would have meant a 1-mile, $1.75 trip to and from the Convention Center on the light rail. Instead, we were stuck with a $25-$50 cab fare EACH WAY every day. What a joke.", "Date": "November 14, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Location": "4", "Rooms": "1"}, "AuthorLocation": "Chicago, IL", "Title": "\u201cAwful, awful, awful - ruined my trip\u201d", "Author": "choadie26", "ReviewID": "UR48951138", "Content": "Upon arriving at the Lexington Hotel, I was informed that there was an \"unexpected maintenance issue\", that they'd had to book me at a room at their sister hotel, and that a shuttle would whisk me over to the new hotel. Okay, no worries, I thought - minor inconvenience. Two hours later, the shuttle pulled up. TWO HOURS! And when the driver informed us that the new hotel was more than 30 minutes away in Tempe, I was furious. I'd booked the Lexington for the sole reason that it was near the Convention Center, where I was attending a trade show. Finally, the shuttle dropped me (and a few other unlucky souls) off at the \"sister hotel\", a dirty, sketchy Quality Suites. There was no offer to compensate us for our inconvenience, no communication during the wait for the shuttle, and the whole situation was generally handled unsatisfactorily. Why couldn't they have informed their guests prior to arrival about their issue, so I could've got my money back and made alternate arrangements to stay near the convention center? The shuttle driver said \"this type of maintenance problem happens all the time\", so if I were you, I would NOT take my chances with this terrible hotel, and stay somewhere else.", "Date": "November 10, 2009"}, {"Ratings": {"Service": "2", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "4", "Rooms": "5"}, "AuthorLocation": "Aussie in Italia", "Title": "\u201cNice and clean\u201d", "Author": "italyfan98", "ReviewID": "UR42528495", "Content": "This hotel was a good choice for Phoenix. Very clean and comfortable rooms. Breakfast was ok. Staff were not overly helpful but pleasant enough. The location was very central and the hotel had lots of information for things to see and do in Phoenix. My only problem with the hotel was the fact that the website seemed to promise free internet access in each room (laptop included) but this was not the case. There was free internet access in the lobby/business centre of the hotel. But i really think it should be made more clear on the hotels website.", "Date": "September 17, 2009"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "sheffield, england", "Title": "\u201cLexington Hotel Phoenix\u201d", "Author": "zumpy", "ReviewID": "UR36493220", "Content": "On a recent touring holiday of California we had the misfortune to have to stay at the Lexington. A very smelly room, which felt and looked as if it had not been occupied for ages. The bathroom sink was blocked or so it seemed. Horrible smells and sights were eminating from the sink. The door to the outside of the room lead to the pool area of the hotel, this door was very awkward to open. The breakfast the following morning was very meagre. Polystyrene bowls for cereal, the service non existant. This was just one hotel in a string of rather substandard ones on a tour which promised more. Do not visit the Lexington. This hotel needs a good clean, and a refurb.", "Date": "August 2, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Location": "4", "Rooms": "2"}, "AuthorLocation": "Idaho Falls, ID", "Title": "\u201cNot at All Impressed\u201d", "Author": "IFFLY", "ReviewID": "UR34418299", "Content": "This place was filthy...the bathrooms had hair from previous guests...the pool deck was a mess...the men's bathroom at the pool/fitness room had 13 dead cockroaches from the Sunday we arrived until the Thursday of the following week. Two of the rooms in our party needed to move because the AC didn't work (it was 110 outside). The fitness room was joke to say the least...one old Universal machine and a broken bike. I should have taken photos to post! I tried contacting the management but no reply. Only saving grace is it's location to the Metro Rail.", "Date": "July 10, 2009"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Bucks County, PA", "Title": "\u201cPass unless you get a fantastic rate and only need a place to sleep before a flight\u201d", "Author": "BLH613", "ReviewID": "UR34403477", "Content": "Stayed for one night prior to an early morning flight. The location was nice, 10 minutes to the rental car center and airport. However, the room was dated, not as clean as it could have been and the beds uncomfortable. Our room on the fourth floor was extremely warm when we checked in. I didn't think much of this as it was over 100F outside, but it never cooled below 80F even with the A/C on all night. Clearly this hotel has changed hands from Best Western and hasn't been refurbished as it so desperately needs. They didn't even bother to change out the linens, etc. The pillows on the bed still have Best Western tags on them, the pens in the lobby say Best Western, etc. Continental breakfast was coffee, tea, apple juice, bagels, little pastries and packets of oatmeal. If you get a great rate and only need a place to lay your head for a night it's ok, but there are plenty of better places to stay. I should mention that I booked this for $55/nt using a Lexington preferred guest program rate and though I was given that rate at check in, I was denied the benefits of my membership in the preferred guest program (room upgrade, one free pay per view movie) because I didn't have my ID card with me. What hotel rewards program requires you to present the ID card???", "Date": "July 10, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "3", "Rooms": "1"}, "AuthorLocation": "Mission Viejo, CA", "Title": "\u201cNot fancy, just a great little hotel!!\u201d", "Author": "karensclan", "ReviewID": "UR33942190", "Content": "This was a great experience for me! The hotel is located across the street from the metro which can take you almost anywhere, including the convention center and the airport! Didn't need a rental car!! The staff was so nice...especially Flo and Juan. The room was clean and the food was delicious!! Since I was traveling alone, I wanted to feel safe and i certainly did!! Best deal in town!!", "Date": "July 5, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Location": "5", "Rooms": "3"}, "AuthorLocation": "San Diego", "Title": "\u201cJust ok, nothing to write home about.\u201d", "Author": "cinderella4jc", "ReviewID": "UR30259729", "Content": "I like that it is a non-smoking hotel to start with. It is a refurburshed Best Western that still needs some help, the over all room was good enough, had a view of the roof below. The carpet was full of dust, but rest of room was ok. I stayed there for one night to pick up my son from ASU downtown campus, it is so close you can see the dorms from your window. Also you can see the light rail and NBC across the street if you have business there it would be great. The free breakfast was the usual, oatmeal, fruit, danishes, coffee, tea and juice. I could not get my coffee maker to work in room, so I ran downstairs and got coffee. Oh the first elevator works well, but the other two the desk manager said were having trouble and people were getting stuck inside, so watch out for that. Other wise I think it is an ok hotel. The rooms are quite big. Parking outside with no over hang, for Phoenix that is hard with the heat.", "Date": "May 18, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Denver, CO", "Title": "\u201cAwesome customer service\u201d", "Author": "EmberC", "ReviewID": "UR29075011", "Content": "Loved this place. Parts were a bit dated - especially the low popcorn/panel ceilings. But overall, it was clean and very well maintained. Each room that I saw had a fridge and a microwave. Location was excellent - right on the light rail near the heart of downtown Phoenix. Views from the upper floors were excellent. Elevators were a bit slow, but one had a nice glass wall with a view. The free breakfast was basic, but good. Wireless access was fast, free, and easy to connect to. The hotel could bennefit from one of those binder guides in the room to list things like how to connect to the internet, hours of the free breakfast, and that sort of thing. Value was excellent for the money, especially with the deals you can get online.", "Date": "April 30, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Indiana", "Title": "\u201cgreat hotel\u201d", "Author": "BananaHamock", "ReviewID": "UR27545830", "Content": "I had a great stay, I dont know what all these other people are talking about, The girl that was there at night was very helpful and wonderful, i think her name was Lacey, and I also appreciate all the help and kind words from Joey the van driver and Ben another front desk person, I had an amazing time", "Date": "April 7, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Los Angeles area", "Title": "\u201cDecent hotel\u201d", "Author": "Kaycj", "ReviewID": "UR26404490", "Content": "I found this to be a very comfortable place to stay for one night. for an excellent rate (I paid about $80). I lucked out and got an exceptional room -- on the top (eighth) floor. The room was large, had a couch and coffee table and a balcony. Only the top-floor rooms have balconies and I don't know if all rooms have couches. The room was very quiet as long as the window (sliding-glass door) was closed. Because the hotel is right on the light-rail route, I could hear some train bells in the morning, but nothing that bothered me. Of course, I had the air conditioning on during the night and it was quite loud and helped to block outside noise. The volume of the AC would really be my only complaint. Note that the hotel had just changed hands when I stayed there, so maybe improvements are on the horizon. My room was immaculately clean, but with aging furniture. You won't find the modern, pillow-top beds or flat-screen TVs here that are popping up elsewhere. But the bed and bathroom linens were quite nice. Location-wise, nothing within walking distance that I could see -- except the light-rail train. But very close to downtown. Felt completely safe there as a woman traveling alone. One thing I noticed, there was no covered parking; not an issue for me in March, but would be a negative for Arizona summers.", "Date": "March 18, 2009"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Business service (e.g., internet access)": "2", "Check in / front desk": "2", "Overall": "4.0", "Value": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Hawaii", "Title": "\u201cPrice was right\u201d", "Author": "Peabody", "ReviewID": "UR22395815", "Content": "Pleasantly surprised at $69 night. Front desk was not helpful, but who cares...for $69 you get a clean, fairly-large room, central air, refrig/micro, free (but sparse) breakfast buffet. Stayed there because it was near Banner Hospital.", "Date": "December 2, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Parker, Arizona", "Title": "\u201cGreat Restaurant\u201d", "Author": "rjhartless", "ReviewID": "UR20755744", "Content": "This property has really improved since our last stay. Room was cool, clean and comfy. The restaurant downstairs is the best kept secret in the area! The food and service was outstanding (try the seafood platter). Staff was courteous and efficient. Good value for the price.", "Date": "October 9, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Pittsburgh", "Title": "\u201cNice place\u201d", "Author": "schmupergirl", "ReviewID": "UR18743118", "Content": "We had an enjoyable stay at this hotel. We found the free continental breakfast no better/worse than anywhere else. The pool area- while it looked like it could have used some tidying- was very nice and relaxing. Our standard room was very clean and comfy. Our only complaint was the air conditioning. It seemd to run constantly but never bring the temp below 75 in the room. This wouldn't have been a big deal if it weren't 113 out! We did complain and they offered to give us a new room; however, we opted to not move as it would have been too big of a hassle to lug all of our stuff to a different room. If you stay here- ask for a room that is not on the first floor. We stayed on the 6th but i noticed that there is minimal privacy for those in the 1st floor rooms as the windows run along the parking lot., pool, etc. I was glad I didn't stay on the 1st floor. Everyone at this hotel was very nice. With the exception of the air- we had no complaints.", "Date": "August 8, 2008"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Business service (e.g., internet access)": "1", "Check in / front desk": "1", "Overall": "1.0", "Value": "1", "Rooms": "2", "Location": "1"}, "AuthorLocation": "Louisiana", "Title": "\u201cNot impressed\u201d", "Author": "LaTOLA", "ReviewID": "UR14766502", "Content": "The desk person was in a rude mood. There was construction being done on the street in front of the hotel; which made it very difficult driving around. The air conditioner was very loud. Nothing told us that there was a free breakfast - the restaurant looked like it was closed. All in all the price was way too high for such a poor accomodations.", "Date": "April 3, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "4", "Check in / front desk": "2", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Glendale, California", "Title": "\u201cA fair stay for business\u201d", "Author": "AZWiseguy", "ReviewID": "UR11283135", "Content": "My coworker and I were booked into the BW Central Phoenix for 2 nights. I would describe the experience as fair or average. Features I liked included the continental breakfast, efficient check-in, humble but useful work-out room, and an average room with a good bed. The free high-speed internet was great for email and small productions but slow for graphics-intensive work. It is still a great perk. Because we were on a business trip, I was very leery of giving my credit card for \"incidentals.\" Twice before at other places the front desk has billed my card instead of our purchase order. I spoke to two front desk clerks at check-in and check-out and both of them gave me the evil eye (in my opinion) when I brought this up. They were brief, bordering on rude, but they did ensure that the PO was billed appropriately. I could have done without the attitude. One of the desk clerks, a dark-haired woman with an eastern European accent was very nice to my coworker and knew all about the PO situation with our business. She deserves special recognition. The building appears to be on permanent lock-down, as the only way in is through the front door, away from the main parking area. I respect the need for more security, but what about card readers at the outside doors for guests? Some things future guests here should be aware of: there is construction all along Central Avenue right by the hotel and they are ripping up the road to build a light-rail. This is not the BW's fault, and of course I support the project but it makes it very difficult to actually find your way into the hotel. To get in, find your way to 3rd Ave, which is west of central ave. Then go north about two blocks to Portland street, turn right on Portland, then travel down a street of residential condos. go around the semi-circle at the end of Portland (next to Central) and look for the entrance for the hotel. Consult a street map before you go! At $222 for two nights, I would say that this BW is only a fair value for the price. I would not stay here again at this price on personal business.", "Date": "December 6, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Wiltshire, England", "Title": "\u201cFriendly, efficient, good value.\u201d", "Author": "ManOfClay", "ReviewID": "UR10068165", "Content": "We arrived late in the evening due to a delayed flight, and finding this hotel in a car in the dark was not the easiest bit of navigation I have done - I ended up wishing that I had hired the sat-nav with the car. We only stayed 2 nights, but we had a clean and comfy standard room at a good rate, and the staff could not have been more friendly or helpful. Ellie, behind the front desk, made several phone calls and drew lots of maps to help us get to some specific areas of town. The restaurant won't win any michelin stars, but it was convenient. The location is not the best, but we never felt remotely at risk, and I would stay here again without hesitation.", "Date": "October 11, 2007"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Business service (e.g., internet access)": "2", "Check in / front desk": "2", "Overall": "2.0", "Value": "2", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Temecula, CA", "Title": "\u201cRooms are OK, security is not\u201d", "Author": "GMStiles", "ReviewID": "UR7227345", "Content": "1. This place is in a fairly tough part of town, which I knew going in. 2. It was the cheapest \"nice\" hotel close to the convention center which is why I stayed. 3. I got a upgrade to a \"suite\" because of my GCC status so I don't know how good/bad the \"regular\" rooms are. My room was fine, nothing fancy and certainly not equal to any Marriott or Hilton property. 4. I paid $136 vs the $199 special rate at the Hyatt for the convention and I though (before getting there) the difference was worth it. 5. One of my fellow conventioneers had their car broken into as well as one other car. He found out that just a few days earlier another car was broken into as well. 6. The parking is outside with no gate or security. 7. When I checked out early I told the front desk I was leaving because of the security and they said \"we can't control that WE ARE DOWNTOWN\". 8. I think for that high a price for a lowly BW they could afford to have someone watching the lot at night especially in light of the frequent break-ins. 9. The \"free\" breakfast is nothing more than bagels, juice and waffles. 10. The shuttle to the convention center was $4 and to the airport it was $9. Both are minutes away. I can't remember the last time I paid to use the hotel shuttle and I found it very cheap on the hotels part. 11. Next time I will spend the extra money to keep my car safe.", "Date": "March 26, 2007"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "sacramento", "Title": "\u201cConvienient Comfortable business travel Hotel\u201d", "Author": "spyrogyra", "ReviewID": "UR6705393", "Content": "This was my third stay in two months and I have noticed a continuing trend of upgrades and service. Understand the property is under new management and it really shows. Prices are competitive especially against the downtown megaprops who charge you for standing still in one spot too long. Nice little bar and restaurant on site and easy walking distance to trendy bistros (Portland's a really nice hip restaurant is immediately next door.) Recommend this highly for the seasoned Pheonix road warrior or warriorette.", "Date": "January 27, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "New Hampshire", "Title": "\u201cExcellent value for us\u201d", "Author": "allseeingeye", "ReviewID": "UR6134317", "Content": "We stayed overnight after a very long flight to Phoenix from New England. The hotel is a straight shot from the airport and easy to find. Rail construction in the street out front caused some backtracking, but I assume that is finished by now. Parking is ample, although you do have to walk around to the front entrance after the back door is locked. The hotel has been undergoing renovations, which appeared to be mostly complete. Our room was quite large and spacious, and very comfortable. We ate at the restaurant on premises, as we just wanted to crash after the flight, and it was quite decent. We booked this stay on a web site that offered a VERY good rate considering the excellent room -- I forget how much exactly but I think it was about $80. The hotel was not very busy at that time, and I observed that a walk-in customer who was ahead of me actually got an even lower rate than I did. I imagine rate flexibility depends on what's going on in town, convention business, etc, so you might not find that low a rate all the time. I would try it again, if we do a similar itinerary.", "Date": "November 15, 2006"}, {"Ratings": {"Cleanliness": "4", "Overall": "3.0", "Value": "3", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Central Illinois", "Title": "\u201cSlightly disappointed, but still a good stay...\u201d", "Author": "CentILMatt", "ReviewID": "UR5295679", "Content": "We were in town for a baseball game - made reservations at this hotel because of the good rate and close proximity to the Diamondbacks ballpark. The hotel is undergoing renovations - the lobby was OK, but there were signs of construction work throughout the building. New HVAC units were taking up about 8 spots in the parking lot. In addition, there's a new light rail line being constructed right in front of this hotel. As such, traffic was slightly congested and it was hard to get in and out of the hotel property. Front desk staff were very friendly and helpful; made us feel very welcome to their property. Room was very large and accomodating with nice furnishings and clean carpet/bathroom. No complaints at all on the room. Hallways were a little dark with low ceilings. Elevators looked and operated as if they were a little \"tired\". Maybe they are going to be a part of the renovations as well. BAIT & SWITCH WARNING!!! When we made reservations at this hotel, we were told there was a complementary shuttle to downtown and a free breakfast. Neither held true. We were told that \"due to increased costs of operating a shuttle\", cost was $4 per person one-way. The breakfast layout had been changed from a free continental breakfast to a $8.99/plate buffet breakfast. Had we known about these 2 things, we quite possibly might have looked at a different hotel.", "Date": "June 3, 2006"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "", "Title": "\u201cReasonably comfortable, but a few misses\u201d", "Author": "ua1953", "ReviewID": "UR5021506", "Content": "We spent two nights 4/27&28 at this property. Earlier reviews were quite complimentary but we felt painted a little brighter picture than we found. It is an older property with up-grading in process. The lobby area makes a very good impression and the there are three internet sites for use by the guests, good idea!. Everywhere you go inside and out there are two to three steps up or down. Only one cut out was found so if you need wheelchair access I would avoid this hotel. The double room we had was pretty basic and not really in keeping with the \"Suite\" theme. It was nicly decorated and equipped. The bath had not been upgraded. It was small and all white, and lacked a soapdish in the shower and no grab bars with a rather tricky exit required out of the shower/tub. The breakfast was average despite being called a \"hot buffet\". The only hot items were scrambled eggs, institution style and some very good hash browns. A sausage or strip of bacon woud have been most welcome. They did offer the opportunity to make your own waffles.", "Date": "April 30, 2006"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "4", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Idaho", "Title": "\u201cLoved the hotel\u201d", "Author": "Budthumbs", "ReviewID": "UR4615817", "Content": "We flew into Phoenix on Saturday. We arrived at the hotel around 5:30 p.m. We checked in, was given our room and to our surprise and theirs, it wasn't clean. A maintenance worker just happened to be there when we found the room in a mess. He immediately contacted the front desk. They were so embarrassed, the owner of the hotel apologized and told us to go into the lounge for dinner and drinks (on him) while we waited for our room to be cleaned. The rest of the stay was excellent. We couldn't have asked for better service. Every morning we had a complimentary continental breakfast, the van was always available, the staff was extremely friendly and the location was perfect. We will stay with them again.", "Date": "March 13, 2006"}, {"Ratings": {"Cleanliness": "4", "Overall": "2.0", "Value": "3", "Service": "4", "Rooms": "3"}, "AuthorLocation": "Manchester, NH", "Title": "\u201cVery disappointing\u201d", "Author": "coaster8", "ReviewID": "UR4250870", "Content": "Lots of services promised and not provided. The shuttle wasn't running, and the restaurant was closed down - both of those explained to me with \"because business is low right now around the holidays.\" So I guess you should make sure it's going to be busy when you go! The business center has been taken apart - the front desk staff did not know if it was going to be back, since they had no idea it had been taken apart and were quite shocked to find out, when they tried to let me in to use it. Vending machines were out of everything except in the lobby. Staff was very friendly and a bit embarrassed about everything that wasn't available. The room itself was fine. Could be a nice place if they delivered on their promises.", "Date": "December 18, 2005"}, {"Ratings": {"Cleanliness": "3", "Overall": "4.0", "Value": "4", "Service": "4", "Rooms": "3"}, "AuthorLocation": "Georgia", "Title": "\u201cFriendly Staff\u201d", "Author": "BeingGreen", "ReviewID": "UR3654546", "Content": "We stayed here at the beginning and end of a trip to Arizona so we were here during two differernt weekends. The staff was extremely helpful and friendly. I would say they are the best part of the hotel! An elevator was broken during our last stay and it was most annoying, but did not greatly impact the overall experience. We found the place quiet, the complimentary breakfast a notch above some others at similar chain hotels, and the parking adequate. All in all it is a nice and affordable spot for sightseeing in the area.", "Date": "July 10, 2005"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "5", "Rooms": "5"}, "AuthorLocation": "Buffalo, NY", "Title": "\u201cAmazing hotel and staff!!!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3589057", "Content": "I was staying in Phoenix on vacation and wanted a great room in the downtown area. This hotel was perfect. Almost every room has an incredible view of the city skyline. My room in particular, overlooked Phoenix's Japanese Gardens, as well as a beautiful park. The hotel offers a free shuttle service that will take you anywhere you need to go within 3 miles. Trust me, there is plenty to do within 3 miles. The shuttle will also take you to the airport. The room itself was extremely clean, and had excellent climate control, which is EXTREMLY important if you are going to be in Phoenix. The pool and Spa are great on a hot day. Also, if you are going to be traveling with children, they receive complimentary Otis Spunkmeier cookies upon check in. The staff here was incredibly friendly too. I had read previous reviews of this hotel before I came and was definitely scared however all of the negative reviews were from before the major renovation/restaffing the hotel undertook last year. As of now, everything in the hotel is practically new. I am definitely going to stay there again if I ever return to Phoenix!", "Date": "June 21, 2005"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Pittsburgh, PA", "Title": "\u201cGreat hotel, great location, great price\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3549731", "Content": "I had a great time at this hotel and did not experience any of what the bad reviews are about. The staff was very friendly and helpful, the rooms were large and comfortable, the free breakfast was great, and the location downtown was excellent. The free shuttle to and from the airport saved us over 30 dollars alone in taxi cab fare (Phoenix Taxi fares are ridiculously expensive) and is also available anywhere downtown. I would highly recommend this hotel to anyone wanting to stay in downtown Phoenix.", "Date": "June 13, 2005"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Seattle, WA", "Title": "\u201cUgh!\u201d", "Author": "Seajack", "ReviewID": "UR2943888", "Content": "I agree with what others have posted here: the location at night is somewhat seedy, and the folks in the next room were rather noisy. The room itself was okay, though I thought slightly overpriced. Dinner at their restaurant was okay - overall, not bad, not good. Their \"free\" breakfast offer leaves *a lot* to be desired: a modest plate of scrambled eggs, toast and potatoes (\"meat\" was $1 extra, no mention of \"seconds\"). The sign propped on each table reminding diners \"tipping NOT included\" was tacky. The staff seemed clueless about Best Western frequent stay credit (which was why I chose them in the first place). When I pressed the issue, the clerk printed out a receipt (dot matrix!), dismissing me with \"You can use this to follow up [if you need to].\" Not recommended.", "Date": "December 24, 2004"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Brea, CA", "Title": "\u201cConsider Someplace Else\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2592544", "Content": "Toilet ran all night long, bath towels were the roughest I've ever experienced, only 3 tissues left in the tissue box, carpet stains, alot of noise coming from other rooms after 11pm.", "Date": "September 22, 2004"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Tucson, AZ", "Title": "\u201cDO NOT STAY HERE\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR1218073", "Content": "My family had 5 rooms at this hotel for one night. One room was on one floor, 3 were on another, and the last was way up top. Being way spread out would have been OK until we got to the rooms. All 4 lower rooms were 80 degrees and above. We were assured that the rooms would be cool by the time we got back from our concert. After the concert we had to change 4 of the rooms twice trying to find cooler floors. We finally gave up at 12:30 a.m. with a room that was 77 degrees - still too warm. And the room did not even have a shower curtain! I understand they are going through renovations, but they need to either do it floor by floor and close that floor or close the entire hotel until finished. The only nice thing was the free shuttle to America West Arena.", "Date": "August 7, 2003"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "", "Title": "\u201cAdministrative Issues\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR929830", "Content": "The Best Western Executive Park Hotel is an average place to stay (though a bit far from downtown) with a substandard management team. I've tried to obtain a receipt for my stay to replace one I lost and have been ignored. There's never anyone to talk to from management and phone calls/e mails receive no response. It's not a recipe for another stay.", "Date": "April 4, 2003"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "", "Title": "\u201cExecutive Hotel? - Not Executive Location\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR398024", "Content": "The Best Western Executive Park Hotel advertises it's amenities (none of which were operational during my 5 night stay) and proximity to the Civic center where my conference was being held. When I spoke with the hotel prior to booking, I was told that the hotel was a couple of blocks and within walking distance of the civic center. I walked it the first time and would never do it again. Not only was it more than a mile walk, but it was a walk through a less than desireable part of downtown. Therefore, I opted to pay unexpected taxi charges to guarantee my safety and state of mind. The room I stayed in and it's amenities was very nice. The hotel staff and restaurant/bar staff were great.... although the front desk was oddly unmanned upon my checkout (I waited about 15 min. then left to catch my flight). Strange Hugh???? In a nutshell, my stay was less than I expected by way of hotel amenities that I felt I paid for and very disappointing in locale. If I could have moved hotels mid conference...I would have.", "Date": "February 13, 2002"}], "HotelInfo": {"Name": "Lexington Hotel Central Phoenix", "HotelURL": "/ShowUserReviews-g31310-d73718-Reviews-Lexington_Hotel_Central_Phoenix-Phoenix_Arizona.html", "Price": "$77 - $93*", "Address": "
1100 N Central Ave, Phoenix, AZ 85004
", "HotelID": "73718", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/f1/4e/f14e655475fde40d0946705bc3a46aac3large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73727.json b/Fuente datos/73727.json new file mode 100644 index 0000000..fd08ca6 --- /dev/null +++ b/Fuente datos/73727.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Cranbrook, Canada", "Title": "\u201cOlder property, 100% smoke free.\u201d", "Author": "Dawn B", "ReviewID": "UR127494752", "Content": "I booked this hotel with CheapTickets, which advertised the room as a smoking room. It was not until when I went to check in after a day of travelling that I was informed. Kim at the front desk was wonderful, got Cheap Tickets on the phone for me, looked at their listing on their website and ensured a refund. I did stay for one night since it was so late by that time. It appears to have been a grand hotel in its day. There were many maintenance issues reported as I stood at the front desk on hold with Cheap Tickets for 1/2 an hour and then for another 1/2 hour once I finallly got a person. (I will review Cheap Tickets in a separate one) The staff at the hotel were very accomodating and attended to the maintenance issues quickly, I believe that they had their hands full. The pool area was gorgeous. There are elevators. The rooms have balconies, but without tables or chairs. The rooms have a fridge and a microwave. I never did get any hot water in the bathroom sink, and was only able to have a bath after getting some help getting a plug and some instructions on how to get water in the bath (turn more than 5 times). I was given a cable to hook up to internet in my room, but I was able to get a bar of wifi in there in which to search for another hotel. Kim saved the day. If anyone reads this and stays there, she is the overnight person that comes in at 11pm. Please tell her that she has had a compliment online, because without her I would have been frazzled.", "Date": "April 8, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Raleigh", "Title": "\u201cDreadful\u201d", "Author": "Mark B", "ReviewID": "UR126322357", "Content": "Dirty, dark, and dated. Air conditioning was broken for most of our 3 night stay. Most of the advertised amenities are nonexistent; i.e. in-room wifi, pool bar and restaurant. The upholstery on the furniture in the restaurant was FILTHY! If I hadn't pre-paid, I'd have found other lodgings. On the plus side, convenient access to the 10; two great restaurants right across the street; centrally located.", "Date": "March 19, 2012"}, {"Ratings": {"Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "dfw", "Title": "\u201cNice for the price\u201d", "Author": "Mr_Kov", "ReviewID": "UR126189231", "Content": "After 1 night in a grotty Super 8 I decided to pay a little more and stayed 1 night here. Not bad for the price I paid. Hotel is 20-30 years old. Clean rooms. Toilet flush was not great, but I've had that same problem in ***** hotels. Wifi was fine for me. TV good. Did not have time to try the $4 breakfast. Nice view of the mountains! Not fantastic but much better than a Super 8! There is an excellent hiking trail about 2 miles from the hotel,", "Date": "March 16, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "1.0", "Value": "1", "Sleep Quality": "3", "Rooms": "1", "Location": "3"}, "AuthorLocation": "San Jose, California", "Title": "\u201cThe lowest\u201d", "Author": "GarryPy", "ReviewID": "UR125078771", "Content": "I've stayed in many hotels around here, this was the lowest. It clearly has had no renovation for decades, or is it meant to have that well used 70's look? There is no wifi beyond the 2nd floor, my TV was half dead and the breakfast is an insult. Never again.......", "Date": "February 23, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Pleasant Prairie", "Title": "\u201cPhoenix vist\u201d", "Author": "bearman_10", "ReviewID": "UR124024937", "Content": "I enjoyed my stay at the Grace Inn. Very nice people and it was not very busy so had the feeling of run of the place. The staff was friendly and helpful. Granted it is a bit older but rooms were fine and hotel was clean. Good value for the money. Nice hot tub also. If i head back out to Phoenix i will stay here again. I like that all the rooms come with a small frig and microwave.", "Date": "February 2, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Location": "4", "Rooms": "1"}, "AuthorLocation": "sedona", "Title": "\u201cNasty\u201d", "Author": "honeydue", "ReviewID": "UR123814917", "Content": "Old. Very old and poorly maintained. Not the cleanest place either. Staff has been very polite and the location is pretty good this place needs renovating desperately. Paint right over the wall paper old broken fixtures and pubic hair on the celing in the bathroom! How does THAT happen!?", "Date": "January 30, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Parker, Colorado", "Title": "\u201cDated, but Pretty Good\u201d", "Author": "DrTom234", "ReviewID": "UR121134826", "Content": "WWe were looking for a pretty cheap hotel close to family and this one was on Expedia for 30% of their $99 price. $99 is very overpriced for this dated property. The room was large with a sink and fridge that had been uilt in after the fact. A very old microwave sat in a weird spot on the counter. The shower worked but was also dated. The bed was comfortable enough and it was relatively quiet. While I was not overly impressed by the property, there was very good service. I left some jewelry in the room when I checked out and when I called back, they found it and held it for me - I was very thankful for that.", "Date": "November 28, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Phoenix AZ", "Title": "\u201cOld, tired, sad hotel\u201d", "Author": "msphx12", "ReviewID": "UR120194880", "Content": "Staff was very polite. Great location. Rooms , lobby, etc in serious need of updating! Hallways have a moldy smell. There are too many other hotels in the area to stay here", "Date": "November 5, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "2.0", "Value": "1", "Service": "1"}, "AuthorLocation": "Snohomish, Washington", "Title": "\u201cWon't go back!\u201d", "Author": "mistykinko", "ReviewID": "UR117867295", "Content": "Nice pool but that's where it ends. Couldn't get our door open staff said they would fix it that never happened. The carpet was wet from a leak in the bathroom so the room smelled horrible when we told the staff they didn't seem concerned.", "Date": "September 9, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "2", "Overall": "3.0", "Value": "3", "Service": "2"}, "AuthorLocation": "San Diego", "Title": "\u201cNot so great...\u201d", "Author": "RegularGuySanDiego", "ReviewID": "UR115907415", "Content": "I wasn't expecting anything terribly special... just an average hotel. The room was provided for me by the people who hired me that day, so I wasn't going to complain. The lobby is kind of nice and the room is... average. About what I'd expect. The problem here is that there were a lot of little things that add up to give it a not-so-great review. There was no info in the room that told me the check out time or any of the amenities or things available at the hotel. I found that I kept having to call the desk with questions, and while the person working there was nice enough, they weren't terribly helpful or enthusiastic. It seemed like they didn't like their job that much. I called to ask about getting the internet and was told that WiFi was available in the lobby. I said I was surprised that they didn't have it in the rooms, and she said that they did, but I'd need to come down to the lobby and pick up a cable to plug into the wall. I thought it odd that I would have to throw a few questions her way to finally draw out that information. The bar was large, but they were doing karaoke for a small group of people (pretty bad) the night I was there, so I didn't hang out in the bar. The next morning, I went to have breakfast in their restaurant, where they advertise the $4 breakfast. The service was pretty bad. Like they didn't want to be there. And it felt pretty warm in the restaurant too. I suppose this might not be a problem during the winter, but it was pretty lame during the summer. This wasn't just limited to the restaurant... In the room, I couldn't get the AC to cool the room down enough for my taste. It was over 100 degrees outside, and it was like the room couldn't get any cooler than the mid to upper 70's. To Arizonans, that probably feels great, but it's still a little warm for me to sleep. Fortunately, I had an electric fan in the trunk of my car, so I brought that in and it helped. The pillows were the heavy kind, that almost feel hard. Not terribly comfortable. The bed itself was ok, and the TV was ok but there was no guide to the channels or any other literature, for that matter. No complaints about the bathroom or shower. They had only 2 luggage carts, both of which didn't exactly roll great. I got to use one to check in, but naturally, at check out time, they were nowhere to be found. I'm a musician and I had a couple of guitars, an amp, a cooler and a couple of suitcases with other touring merch & clothes, so a cart was really needed, but I had to get going. Without the cart, this would take at least 3 trips. So I took one load down and on the way back in from the car, the woman at the front desk offered me a different kind of cart meant more for the kitchen or housekeeping staff to get my stuff together for check out. That was pretty cool of her to lend me the other kind of cart, but when I got back upstairs to my room the key card didn't work anymore. It was 10 minutes prior to checkout time. AAUUGGHHH!!!! I had to go all the way back down the hall, catch the slow elevator and go to the front desk for them to reactivate the key. Really annoying. On my way back up to the room, I passed a family in the hallway that had been locked out of their room too. The staff acted like this inconvenience was completely normal and to be expected. I can't recall that happening to me anywhere else. After that, I got everything on the cart and made as quick an exit as I could. Again... not completely horrible, but the little annoyances really added up. I suppose I'd still stay there again if the room is provided for me, but at least I'd know going in what the problems were. I probably wouldn't choose to stay here if I was spending my own money, though.", "Date": "July 28, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Location": "3", "Rooms": "3"}, "AuthorLocation": "San Jose, California", "Title": "\u201cCheap Grand Canyon vacation\u201d", "Author": "sleeslee84", "ReviewID": "UR115737887", "Content": "Very out dated inn but great for the poor college student--it's clean but definitely not pleasing to the eye. There are some close by restaurants--nothing really fancy. Although there is a Savers near by and I found a lot of treasures!", "Date": "July 24, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Loves Park, Illinois", "Title": "\u201cThey really went out of their way for us...\u201d", "Author": "bethbj", "ReviewID": "UR100190698", "Content": "Staying at Grace Inn was the highlight of our trip. It was very clean and the staff were so helpful. This will be our \"regular\" hotel from now on.", "Date": "March 14, 2011"}, {"Ratings": {"Service": "2", "Overall": "2.0", "Value": "1", "Sleep Quality": "2", "Location": "2", "Rooms": "2"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cNot as advertised\u201d", "Author": "stockwell13", "ReviewID": "UR93271489", "Content": "They advertise an airport shuttle--there is none. Cost me $60 for taxi to and from airport. No place to eat on-site. Carpets are old and dirty. Would never recommend staying here.", "Date": "January 16, 2011"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "5", "Location": "5"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cOutstanding service, location and price\u201d", "Author": "MarciaMcGrath12", "ReviewID": "UR86877073", "Content": "For the past 5 years I have booked the Grace Inn for our high school swim/dive end of the year awards banquet. The reason I return every year is because of the exceptional service, location and price. Nancy in the catering department is such a pleasure to work with, always returning phone calls and emails promptly with superior customer service. Her friendly and relaxed attitude makes for my job as the banquet coordinator less stressful. Every year when I ask for the dining room to be set up 2 hours prior to our event start time, I am never disappointed. The room is clean and colorful. Once we have added our centerpieces, silent auction, balloons, etc, we could be in a ballroom in the Ritz Carlton! The staff that works in the dining room is always very professional and go above and beyond. The meal they provide is very tasty and plenty of food. The price is the best in town, as I have checked numerous other locations and no one else can come close to what we pay at the Grace Inn. If you are in need of a banquet facility, look no further, you will not be disappointed.", "Date": "November 12, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cGreat Resort!\u201d", "Author": "danappraise", "ReviewID": "UR86211760", "Content": "Wow!! We enjoyed our stay at the Grace Inn. Not only was the hotel great, the staff really treated us really well. Olimpica was really nice and welcomed us with open arms. We have already booked our rooms and the ball room for our next event. Nancy and Jim were terriffic too! Thank you all for an amazing stay!!! Dan", "Date": "November 6, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Tubac, Arizona", "Title": "\u201cCannot Recommend\u201d", "Author": "68ElCamino", "ReviewID": "UR84785510", "Content": "I am sorry to say I cannot recommend this hotel. Years ago a friend stayed at the Grace Inn and I remember it being a fairly nice, upscale hotel. Boy, things have changed. My wife checked in early and gave me a call informing me that the place was not too great. It was a last minute decision for me to come along on the trip and I am now glad I did, I would not want her to stay at this hotel alone. When I arrived it was after dark and some of the lights were burned-out in the parking lot, making the lot dark. Some of the exterior lights on the building were also burned-out, or flickering, giving the whole place a creepy feeling. Going up to the room the elevator made odd clunking noises, and when the elevator doors opened the hallway looked quite depressing, and had a musty smell. The room itself was tired and not completely clean - It is a place where you consider wearing socks to bed because you don't want to walk on the carpet in bare feet. It really looks like the room has not been updated in 10+ years; all the furnishing looked rough and old. You couldn\u2019t pay me to sit on the couch or chair. The a/c system is loud, but the worst part is that the toilet was not cleaned very well prior to our arrival. Unacceptable. At least the television had a lot of channels and the bed was not altogether uncomfortable. The room is also larger than most standard hotels, and features a wet bar. Let's just say we were glad to be out of there at 6 am the next morning.", "Date": "October 25, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "1.0", "Value": "1", "Location": "2", "Rooms": "1"}, "AuthorLocation": "Bullhead City, Arizona", "Title": "\u201cWould not stay again.....\u201d", "Author": "JSJGSedona", "ReviewID": "UR54909260", "Content": "The Grace Inn does not live up to it's reputation... The room was dirty, the airconditioner did not work, lighitng issues with flickering to the point that our son had a seizure, the room was loud, the bedding and chairs were the most uncomfortable we have had ever, our daughter whom we were visiting would not even stay with us and she was the one who recommended this hotel after viewing it on line............ Not even worth the lower price, I would rather pay for a higher end hotel and get what I am paying for!!", "Date": "February 1, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Location": "3", "Rooms": "2"}, "AuthorLocation": "San Antonio, Texas", "Title": "\u201cSpend your money elsewhere\u201d", "Author": "cthoemke", "ReviewID": "UR54430788", "Content": "Air conditioning in my room never worked, despite reporting it several times during my stay. I ended up leaving the window open overnight, but still had to sleep on top of the sheets; very uncomfortable. Each time I reported, did not get a report back from the front desk if they even looked at it. I stayed here to save some money despite my conference at the Arizona Grand down the street where my colleagues stayed. I ended up feeling tired through much of the day and in the long run, was not worth the money saved. No wireless internet in rooms, though they did provide an ethernet cord to use in the room. Also, this is one that the picture on the website does not match what it actually looks like.", "Date": "January 26, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Gilbert, AZ", "Title": "\u201cThe \"Graciousness\" of the Grace Inn for Conferences\u201d", "Author": "Gilbert_Gail", "ReviewID": "UR51359732", "Content": "My name is Gail Blackburn and I am the Regional Coordinator for LPA District 10. We have had 2 Regional Conferences at the Grace Inn over the last several years and I must say that both the management and the staff have been the most accommodating that our disability group has ever encountered. First - when we were searching for a conference location several years ago it was like pulling teeth for every little thing we needed - all the other hotels were either totally unaccommodating or added a hefty price to any and all extras (that were not extras at all in our world). Our group is also non-profit, and the Grace Inn literally bent over backwards to accommodate all of our needs at no additional cost - infact - they gave us an awesome group rate and maintained that same rate years later (even though the cost of living had increased). Second - the professionalism of the Grace Inn included impeccable service while also providing incredibly personable, warmth and sincerity. Everyone bent over backwards to accommodate our group - from the front desk to catering to banquet to restaurant to housekeeping to security to management. Special needs required extra effort on everyone's part - it was given willingly and appreciated tremendously. Third - the banquet facilities were perfect for our group, the pool and surrounding area was clean and inviting, and the rooms were tidy and comfortable. The layout of the Grace Inn also provided excellent cozy areas for various subgroups to congregate - from the cozy firepit area to the fun seating around the water feature to the comfy seating on the second floor balcony to the relaxing seating around the pool. Our group was also impressed with the restaurant, the bar, and room service - which all bent over backwards to meet our needs. I just can't say enough about our positive experiences at the Grace Inn... They will always be our only option for our very successful Regional Conferences !!!", "Date": "December 16, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Location": "4", "Rooms": "2"}, "AuthorLocation": "Queen Creek, Arizona", "Title": "\u201cA grand old lady...\u201d", "Author": "canyonrock", "ReviewID": "UR50715615", "Content": "... in need of a face lift. You can tell this used to be grand hotel but now this proud lady is past her prime. While service was good and the common areas and rooms were clean there is a lot of deferred maintenance. The furniture in our room was worn out, wood work was badly scratched, peeling paint, outdated fixtures. It's a shame how the owners have let this property down. With some paint, varnish, and elbow greese, this tired old lady could easily return to her sparkling prime.", "Date": "December 6, 2009"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "", "Title": "\u201creasonably priced accommodation in phoenix, arizona\u201d", "Author": "KatieM3", "ReviewID": "UR48541898", "Content": "reasonable price: 50 dollars per night for 2 people with 2 queen beds. good comfort. good access to I10 east for tuscon or mexican border. recommended to us by the locals.", "Date": "November 5, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "AZ", "Title": "\u201cGreat service, great value\u201d", "Author": "AzAz411", "ReviewID": "UR48465740", "Content": "This was the first time I had stayed at the Grace Inn- as we live here locally- so us needing a hotel room is unusual. I was really impressed with the representatives at the front desk- they were very friendly- and ensured that our accomodations were to our liking. The rooms were clean, comfortable and welcoming. The beds were soft, and had clean sheets- as I am reading one visitor said they did not have the same experience. I had a great nights sleep- and woke up feeling refreshed. The shower worked fine- no problems with the knobs, and there was adequate shampoo, conditioner and soap on hand. There were plenty of towels- which was really nice. The amenenties were nice. The pool area was well kept- and has a great veranda with tables to lounge at. The hotel also has plenty of room inside the lobby to sit and catch up with friends. There is a sunken in lobby that has plenty of seating- as well as sofas and chairs away from the check in desk. Everything was to my satisfaction. The value was great and overall sevice was excellent. I will recommend others to stay here- it is close to the freeway- so there is close access to the airport, mall, plenty of restaurants, and stores.", "Date": "November 4, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "2.0", "Value": "2", "Location": "4", "Rooms": "2"}, "AuthorLocation": "Denver, Colorado", "Title": "\u201cBetter than the reviews but too many problems to recommend.\u201d", "Author": "chacharu", "ReviewID": "UR33027302", "Content": "I needed a room for one night and got a pretty good deal here with Hotwire. Even after the iffy reviews I really hoped to enjoy my stay. From the outside and the lobby I was hopeful & the clerk who checked me in was friendly and efficient. The room was fine, furnishings showing some age but adequate. It annoys me when people get a cheap room and bitterly complain about not having a 5-star atmosphere--if you want that, pay for it! My needs were simple and everything was fine. The bathroom was spotless which is a bonus in an older hotel. There was a small balcony where I enjoyed my morning coffee but wish there had been a chair. I was happy to see a little coffeemaker and fridge--always a big plus! The free wireless internet was very slow to connect and then none-too-speedy, but it was adequate for my needs. So I was feeling pretty good about everything. That's when things started going downhill. First, when I got to my room that evening it was very chilly and adjusting the thermostat to a warmer temp just seemed to inspire the ac to blow colder. I hate \"idiot\" buttons. If they aren't going to allow us to adjust the temp, don't put a thermostat on the wall to give the illusion that we can control it. We'll KNOW it's not working. Finally I was able to just shut off the fan and hope it didn't get too warm overnight. And it was fine. The room was quiet, the bed comfortable and I slept like a baby. I turned the ac back on in the morning and all was well, but I should have been able to adjust it to a more comfortable temp that evening. In the morning, I was glad for the coffeemaker but annoyed that there was no creamer at all. Oh well... I made do without. Not the end of the world, likely just sloppy housekeeping. Then when I went to shower the knob to turn on the water was either stuck or broken. No amount of pulling, turning, twisting or prodding did the trick and when I pulled the front off the knob, I gave up. I could have gotten dressed again and I'm sure the hotel would have sent someone to fix it but in the interest of time, I didn't bother. I just washed as best I could in the sink and called it good enough. Why didn't housekeeping report the problem and have it fixed before putting someone in this room? Strike Three. Dang, I wanted to give the place a good review and if I got a good deal, I probably would stay again. I mean, what are the odds that I'd get a shower I couldn't turn on again??? I would even recommend it for a budget traveler--God knows I've stayed in so much worse! But all things being equal, I guess I'd pass this up for someplace with a better reputation.", "Date": "June 24, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Location": "3", "Rooms": "2"}, "AuthorLocation": "mpls", "Title": "\u201cI escaped the nut house!\u201d", "Author": "ddandst", "ReviewID": "UR30973329", "Content": "After discussing our time at the Grace inn, My wife and decided to write a comment here. About 1 am on May 21, my wife was trying to call the front desk. She tried calling many times. After a half an hour of trying to call with no answer, she decided to go down to the front desk. My wife got into the elevator and there was a individual in the elevator that had told her to be be carefull, as people are coming to get him. This scared my wife and she took the elevator back up to our floor and told me about this. So, I decided to go down to the front desk. I met up with the security officer and told him of the individual in the elevator, and he told me he is familliar with that person and would go talk to him right away. Security was very very helpfull! Thank you John! Anyways, I came to the front desk and noone was there. I hit the bell that was on the counter and waited.........after 10 minutes of waiting, I hit the bell again.........another 10 minutes went by.........hit the bell again.....and a lady came out from one of the rooms in the back. I was stunned at her appearance! No uniform, she was slopply dressed in clothes only fit to clean house with. She approached me with an attitude as if I had woken her up. She also had no name tag on so at the time I did not know her name. She answered my question and i proceeded back to my room, in a rather bad mood I might add! I again ran across the security officer. He told me he had spoken with the strange man in the elevator and if we had any further problems to let him know. I asked the officer what was the name of the white haired lady behind the counter, he told me her name was Kim. I was going to call management, but I thought that this comment would be enough. I will never go to that nut house again!", "Date": "May 27, 2009"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Charleston, SC", "Title": "\u201cWill never go back - terrible!\u201d", "Author": "withdubi", "ReviewID": "UR26172929", "Content": "Okay, number one - if you plan on using WI-FI at all, be prepared to have very intermittent connection. Plus they don't mention that wireless is only available in lobby, NOT THE ROOMS. Staff was okay, but not very helpful when we had questions. Rooms decor cheesy and very outdated. Hotel is smelly and old, and in need if serious updating! The \"Spa\" was pricey and costs more than worth. YUCK!", "Date": "March 14, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Location": "3", "Rooms": "1"}, "AuthorLocation": "Philly, PA", "Title": "\u201cI should have run screaming when they precharged my credit card\u201d", "Author": "travelgrrl0896", "ReviewID": "UR25589421", "Content": "per my guidebook, this \"aging resort\" supposedly has newer rooms, so you'd think when I asked at check in if some rooms were nicer, she would have put me in a non crappy room. not the case. There were cigarette burns in the blankets, the thin cheap tacky fake-quilt-pattern comforter was falling apart, stitching & threads coming out, scratchy, nasty looking etc. I wonder when it was last washed? the sheets appeared to be clean, but I wasn't convinced and considered sleeping in the car or just leaving and eating the cost since they told me it was prepaid and nonrefundable. and the handle to turn on the water in the bath/shower was falling apart so that I couldn't turn the water on or off. I kind of felt like maybe I should have worn plastic flipflops in, like at the gym or something. the \"mountain view rooms\" afford lovely views of the McDonald's, gas station, and the strip mall across the street. I could see the highway from my balcony, and watch the bikers smoking in the hotel parking lot as they geared up for their ride. someone woke me up having a party at about 3am. not exactly a classy place. bring your own soap and shampoo as there's is the crummy motel kind. the air con controller looks like it is from 1970--no lie. the carpet frightened me too; it may have been cleaned once or twice but it seemed old and was just gross. the room was good-size and didn't *appear* to be dirty--thats the best I can say. I tipped housekeeping b/c its not their fault the rooms are old and dingy; they can only do so much. It's close to the airport, which is why I stayed there. But the room was so gross, I spent the whole night out until it was time to go to sleep, and I did that finally with great reluctance. it wasn't the grossest room I ever stayed in, maybe like the 2nd grossest, next to a highway-side \"inn\" I got stuck at once. another plus is that at least there were no bed bugs. spend another $50 and find somewhere nice. it's worth staying further away from the airport and getting up an hour early. trust me.", "Date": "March 4, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Business service (e.g., internet access)": "1", "Check in / front desk": "3", "Overall": "2.0", "Value": "2", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Portland, Oregon", "Title": "\u201cmore like a motel than a hotel\u201d", "Author": "pkPortland", "ReviewID": "UR23963565", "Content": "The Grace Inn is in serious need of remodeling and upgraded services if it wants to be \"the premier choice among Phoenix Hotels and Resorts\" (as they say on their website). My room was very outdated along with cigarette burns on the blankets and nightstand, threadbare sheets, a broken closet door, and a tub that backed up when you turned the water on (probably from the big glob of someone 's hair that I could see in the drain - the drain plug was missing). There was no description of amenities or services in the room so I was calling the front desk every time I had a question such as to find out if there is internet in the rooms (only some rooms). When the AC/heat fan starting making a loud, clanging noise at 10pm, I was told I would just have to wait until morning to have it fixed. The included breakfast buffet was edible, but far below the quality of national chains such as Holiday Inn, Hampton Inn, and Best Western. The pool area was kept up and pleasant. If you are just looking for a very basic, Motel 6 type place to sleep, this will probably do. If you are planning on spending any time in your room or have business to conduct, I would not recommend Grace Inn.", "Date": "January 28, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "del mar, ca", "Title": "\u201cExtremely reasonable for the price paid. Excellent service.\u201d", "Author": "surfgal1", "ReviewID": "UR23211788", "Content": "I was there 3 nights for a conference and am giving it 5 stars, as it was quite reasonably priced for what we received. The staff was friendly overall. Of course, it's not the Four Seasons, but the stay was pleasant.... Airport shuttle service was convenient as I chose not to rent a car during this trip. No complaints about the room, pretty clean. I went to the lunch buffet twice and had a nice meal and again at very reasonable price. There was a few restaurants within walking distance to eat at as well. The conference/banquet room was great. Very accomodating, good acoustics, clean. Not sure where the location was in reference to tourist spots, etc....but for a local conference, it was perfect.", "Date": "January 2, 2009"}, {"Ratings": {"Cleanliness": "5", "Business service (e.g., internet access)": "5", "Overall": "5.0", "Rooms": "4", "Service": "5"}, "AuthorLocation": "Lancashire England", "Title": "\u201cGreat Hotel\u201d", "Author": "Mightymo1", "ReviewID": "UR21900843", "Content": "Great hotel, economic ($81prpn). Rooms clean, King size bed, Microwave, Coffee Maker etc, Fridge, Free Broadband. Decent size pool and jacuzi with towels loungers and chairs. OK, we had to take care of getting baggage to our own room, but I am sure that if that had been a problem the hotel would have helped. Hotel shuttle bus (and drivers ) great. Take you anywhere within 5 miles of hotel and collect you!! This meant we could visit \"sights\" and resteraunts etc., within that area. The only time we hired a car was at the weekend at $35 per day x 3 full days all incl.", "Date": "November 16, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "3.0", "Value": "4", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Naperville, Illinois", "Title": "\u201cTwo Night Stay. Nice view\u201d", "Author": "RWBiv21", "ReviewID": "UR17917722", "Content": "My fiance and I stayed there for two nights at the end of February. The good. Nice view from our balcony. Convenient Location. Many things around like Lifetime Fitness, Restaurants, I-10, We paid only $99 per night for two nights, so that wasn't bad. Had a nice little buffet breakfast in the morning. Pool was nice and was heated. Staff was very friendly and accomodating and gave us directions to a Joyce Meyer conference which was about 30 minutes away. Very helpful. The bad. Seemed like it could have a nice cleaning. Our room was somehow connected to another room (which we didn't want or realize at first. Our first night there no one was in the room next to us, but the next night people were there).That it made it very uncomfortable when we could hear and see the shadows of the peoples feet next to us under the door. It's a good thing they weren't doing anything, (at least we couldn't hear) uggghhh! otherwise we would have asked to switch rooms immediately. They shouldn't give you suites unless you actually pay for that, otherwise it makes for uncomfortable situations. Overall, probably wouldn't stay there again, because there are so many other options in the Phoenix area, but for our experience it was fun and were glad we picked it.", "Date": "July 15, 2008"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Humble, Texas", "Title": "\u201cGrace Inn\u201d", "Author": "dottxs", "ReviewID": "UR15333564", "Content": "I attended a conference at the Best Western Grace Inn and Conference Center at Ahwatukee in Phonix last week. First, the good parts... The public areas at the hotel were really quite nice, and the conference rooms had the unique feature of opening on to the pool/patio area. With absolutely fabulous weather, we had those doors open all day and night, and it was such a nice departure from the usual, closed in, conference atmosphere. The pool area was quite nice and it looked like the restroom in the lobby had been recently remodeled. Now for the not so good... The rooms needed some updating BADLY. It was a sparcely furnished, huge room with a flat, planklike bed, a small sofa and a chair, a desk and a TV cabinet, and even with all of that in there, the place seemed cavernously empty. Old, OLD drapes and bedspread, and in that whole humongous room, one teeny little picture on the wall made it look uncomfortably spartan. The whole room slanted towards one wall, and one morning when I opened up my drapes a bit past the window, I found a huge crack in the wall. Seems like the whole place is on it's way to toppling! My friends had a room that slanted even more than mine... one of them had trouble staying on her bed without sliding out. Another friend had a shower head that was hanging off the wall. On arrival, the main elevators in the lobby weren't working and it took most of the next day for them to be fixed... so we had to use the freight elevator to get our stuff up to our rooms. The restaurant takes the prize for the world's worst breakfast buffet and service. One morning I sat there for 20 minutes and no one even came around for a drink order. No coffee... thank heavens I was able to scrounge some up at the conference. If you're attending a conference, there really isn't too much in the way of lodging close by... there's a hotel accross the highway, but it's a very busy highway, sort of like a freeway, actually, so it wouldn't really be convenient to stay elsewhere. There are, however, several restaurants within walking distance. If it's not your vacation, you can tough it out for a couple of nights for a conference... but if you're considering this place for a vacation - I'd stay elsewhere!", "Date": "April 24, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "1", "Check in / front desk": "5", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "5"}, "AuthorLocation": "St. Petersburg, Florida", "Title": "\u201cPay extra and stay somewhere else\u201d", "Author": "PERKEISHA", "ReviewID": "UR14132542", "Content": "This has to be the worst hotel I have ever stayed in! And I was there 20 days on business needless to say I didnt pay for it! Their was no HOT WATER! The beds are very hard. The staff was friendly. No wifi only in the hotel lobby. If you get a suite with a stove dont except dishes, pots and pans they do not provide them you have to buy your own. Pay the 20 extra and stay somewhere's else", "Date": "March 8, 2008"}, {"Ratings": {"Cleanliness": "2", "Business service (e.g., internet access)": "1", "Check in / front desk": "3", "Overall": "2.0", "Value": "2", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Ohio", "Title": "\u201cConvenient location but hotel is terrible\u201d", "Author": "jsolo60", "ReviewID": "UR10609640", "Content": "My trip was paid for in advance and they charged me a second time. I have been trying to get a refund for over 2 weeks now and they are non-responsive. No internet access except for a kiosk in the lobby which I found shocking, considering even the Super 8 offered free wireless the last time we stayed there. Rooms were on the dumpy side and the hallways and elevator screamed \"run down\". The pictures on the website are deceptive - it is not look that glamorous or elegant.", "Date": "November 5, 2007"}, {"Ratings": {"Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Southern California", "Title": "\u201cNot bad for one night\u201d", "Author": "Extended_Weekender", "ReviewID": "UR7667593", "Content": "Stayed on a Sunday night. Front desk staff were friendly and helpful both with early check-in and an early check-out. Room was large and spacious, but rather bland. Excellent for a business traveler, or for a stayover with early departure to Phoenix Sky Harbor Airport, took 8 minutes to get to the airport via 10 freeway. Ideal location. Very affordable rate at low $50s. The pool looked nice, as did their restaurant, but didn't try either one.", "Date": "May 21, 2007"}, {"Ratings": {"Cleanliness": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "3", "Rooms": "4", "Location": "5"}, "AuthorLocation": "san leandro, ca", "Title": "\u201cDon't know why so many rated it low, but...\u201d", "Author": "bizh", "ReviewID": "UR7429092", "Content": "I thought it was fine. The shower head may have been a little weak, but it worked. Nice pool, and poolside atmosphere. I didn't think the room was outdated at all, it was nice and it was clean. The hotel is located to Arizona Mills, a group of factory outlets and restaurants. We had a nice stay.", "Date": "April 24, 2007"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "TX", "Title": "\u201cNot a 3 Star\u201d", "Author": "littlewingtalks", "ReviewID": "UR7010606", "Content": "I don't know how this hotel received a 3 star rating. Needs to be updated. The shower head was hanging off the wall. Under the bathroom sink where another metal pipe should have been was a rubber pipe, like one would use in your car. The a/c didn't work properly, and neither did the bath water. It would go from cold to scalding hot, and vice versa. The hotel was in an excellent part of town, but I don't recommend it, and will never stay there again. I should have known better, when I read that it used to be a Best Western. The beds aren't comfortable either. Luckily, we weren't at the hotel a lot, so that helped.", "Date": "March 11, 2007"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "2", "Service": "2", "Rooms": "1"}, "AuthorLocation": "Seattle", "Title": "\u201cDon't do it!!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4587389", "Content": "This place is run down, dirty and loud. The pictures they provide on the web do not tell the story so don't be fooled.", "Date": "March 6, 2006"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "1", "Service": "3", "Rooms": "1"}, "AuthorLocation": "Chicago, IL", "Title": "\u201cTotal Dump\u201d", "Author": "ScottBanks", "ReviewID": "UR4365559", "Content": "Lobby is old and dated. Rooms smelled like mildew. Beds were old and uncomfortable. Rooms, beds, and bedding need to be remodeled. Very dated - like walking back in time to the 70's. Will never stay there again.", "Date": "January 20, 2006"}, {"Ratings": {"Cleanliness": "3", "Overall": "2.0", "Rooms": "2", "Value": "3"}, "AuthorLocation": "glendale, ca", "Title": "\u201cWell below average\u201d", "Author": "glendale-member", "ReviewID": "UR4143600", "Content": "I was looking for an above-average traveler's hotel for a one-night stay. Unfortunately, this is below average. Rooms are large but very plain, with furnishings and fixtures as cheap as possible. The hotel shows its age and badly needs refurbishing. Bathroom sink was on a slight slant because it was pulling out of the wall. Nothing is especially terrible or unacceptable about this hotel. It is just subpar.", "Date": "November 25, 2005"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "3", "Service": "2", "Rooms": "4"}, "AuthorLocation": "", "Title": "\u201c\"best\" Best Western\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3697831", "Content": "This hotel is the \"best\" Best Western I have stayed in. Not especially attractive outside or surrounding area but convenient location and walk to small strip malls c eateries. Inside hotel is cool and southwestern. Hotel desk staff was friendly. There is a complimentary shuttle that goes anywhere in 5 mi area, including airport, and runs early am until about 10 pm. Free high speed internet. Very comfortable room. Pool area clean but not very attractive. Two dificulties I had were: One, the restaurant service was terrible! It opens at 6 am which was great for the sightseeing tours and my breakfasts were all free, but once had to finally open the kitchen door and ask to be seated. Then wait to give order, then wait for the food. The food selection was pretty good. One time the employee stopped to pick up dirty plates as he led me to my seat! The other problem was the hotel manager - a young woman apparently somewhat new at her job. She tried to refuse my gold crown club points as payment for my stay. When I was persistent, she made a phone call and I heard her say \"well, i never heard of that\". Then she credited me for my points. I would definitely stay here again when in the Phoenix area!", "Date": "July 25, 2005"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "5", "Service": "5", "Rooms": "3"}, "AuthorLocation": "Richmond, Virginia", "Title": "\u201cGreat Location\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3338545", "Content": "This hotel is in a great location right off of I-10, but the best part is its proximity to South Mountain - only a few minutes drive from the hotel to the parking area at the mountain, or you could walk it if you don't mind the busy streets. If you plan to do any hiking, this is a perfect place to stay. There are also lots of restaurants to choose from nearby and right across I-10 in Tempe. The rooms are large but need renovation, although they are clean and it's well worth the $72 we paid - especially considering that it was March in Phoenix, usually a really expensive time. The maids were efficient and unobtrusive, the restaurant staff was courteous and attentive. Definitely the place to stay if you aren't looking for a resort-type hotel.", "Date": "April 6, 2005"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "4", "Service": "5", "Rooms": "3"}, "AuthorLocation": "Grand Rapids, Michigan", "Title": "\u201cnice hotel\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3282732", "Content": "The hotel is nice, it is a little outdated, but nothing I would complain of (mexican tiled floors in the front desk area with fountain). My boyfriend and I went there last week for spring break. The weather was awesome and they have a nice pool area, so we spent most of our time there. You can see small mountains/hills out your room window. Rooms are roomy and the maid service is prompt. Front Desk is very friendly, we had lots of questions about the area and they knew all about it. They have a complimentary shuttle service and will drive you any where within a 5 mile radius...The drivers are very nice and are willing to make sure you get where you want, we didn't have a car, so this became very nice to have. This is not a five star hotel, but for the price we got it for I would not complain. The rooms are ok, but the service is excellant, and it is nearby lots of resturants and a mall, some you can even walk to. Hint for spring breakers: I would stay here again but if I wanted to enjoy the college scene, i probably would not come here again, not a lot of action near by and was quiet, but that is what we wanted, so if you want a relaxing stay come here, but if you want to be near all the bars etc, go somewhere else.", "Date": "March 17, 2005"}, {"Ratings": {"Cleanliness": "4", "Overall": "3.0", "Value": "4", "Service": "4", "Rooms": "3"}, "AuthorLocation": "NJ", "Title": "\u201c2-1/2 to 3 stars for this nice hotel\u201d", "Author": "dace2huds", "ReviewID": "UR3265184", "Content": "March 5-March 9, 2005 I was pleasantly surprised when I drove upto the hotel. A six story pink building in a southwest theme. Grounds are in top shape. Nice palm laden pool area with good sunlight exposure. The room was big, king size bed, full bath/shower also had a fridge, small cocktail sink, coffee maker, a zillion tv channels and movies. I left my room everyday around 7am for golf, upon my return room was made up by the maid service. A lounge and seperate resturant on site. The front desk had a lovely young lady named Lindsey, she knew all you would ever need to know of the area. An airport shuttle service is available, plus they will drive you to any of the area resturants, malls, golf clubs within 5 miles of hotel. I cannot give it anymore than a 2-1/2 stars beacuse it just a nice hotel, it needs to be updated with newer rugs and furnishing. No bells and whistles here just a clean room in a good area. I will go back again.", "Date": "March 11, 2005"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Kansas City, MO", "Title": "\u201cPleasantly Livable\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2772218", "Content": "Wi-FI (g) in the lobby; decent restaurant; stayed in the vip suite, also with high-speed internet--both connections are free. Had a bit of trouble w/ the employees not knowing whether the room had internet access or not, although \"it says so in the computer.\" Stay in the vip suites, not only do you get a special key to the last floor that only you can access, but you get a full-course breakfast for free. And i'm not talking about those \"continental\" breakfasts that imply something plentiful. I mean eggs, bacon, sausage, etc.", "Date": "October 22, 2004"}], "HotelInfo": {"Name": "Grace Inn Phoenix", "HotelURL": "/ShowUserReviews-g31310-d73727-Reviews-Grace_Inn_Phoenix-Phoenix_Arizona.html", "Price": "$74 - $121*", "Address": "
10831 South 51st Street, Phoenix, AZ 85044
", "HotelID": "73727", "ImgURL": "http://media-cdn.tripadvisor.com/media/photo-s/01/a7/e4/e2/grace-inn.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73739.json b/Fuente datos/73739.json new file mode 100644 index 0000000..7d9bafa --- /dev/null +++ b/Fuente datos/73739.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Kirkland, WA", "Title": "\u201cEnjoyed our stay\u201d", "Author": "Kirkland_Traveller", "ReviewID": "UR128006539", "Content": "My husband and I stayed here for a weekend in March when we came to Phoenix for spring training. The room was clean, the area was quiet and the bed was super comfortable. We didn't use the pool but it looked nice. We were impressed with the breakfast which included a choice of cold items (juice, milk, cereal, yogurt, fruit and rolls) and hot items (eggs, make-your-own-waffles, toast and a meat item). The woman who runs the breakfast room did a great job keeping everything filled up and coffee always ready. Be sure to arrive early - we get there about 7:30 both mornings we stayed there and got nearly the last table.", "Date": "April 16, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Rio Rancho, New Mexico", "Title": "\u201cit was OK\u201d", "Author": "Freeindeed4", "ReviewID": "UR126609505", "Content": "I booked this hotel for my family of four (husband, me, 13 yo, 6 yo) for a 5 day Spring Break get away. Based on the reviews (cleanness and great breakfast) is why I went with it. I'm not super picky in other areas, that's mainly what I look for, BUT BIG MISTAKE for ignoring other \"cons\" mentioned.... Room: first the room was clean but more like a \"remodel\" type of clean looks like walls were painted over and you could still see the dirt under the paint. Sinks looked like they didn't use a good cleaner and just wasn't very clean, it was more of a surface clean. A couple of people mentioned it being small. Well it was tiny and hard to even change with privacy. There was no room around the sink, the only door was to the toilet and shower and then to go out. It is way to crammed for a family. The beds were comfortable and they had good selection of towels. I liked that they gave you an option to pick your services everyday. Breakfast: I liked it and I'd say that was very good: homemade waffles, sausage, gravy, biscuits, a lot of toast, eggs, hash browns, cereal, oatmeal, coffee, juice-it was excellent but the same everyday and it was a little small and crowded. Staff was very nice and helpful with breakfast. Front desk people were not very helpful but nothing worth complaining about. Not good: the walls were so thin I could literally hear the neighbor \"peeing\" in his restroom in the very early of the morning, we could here when someone took a shower (water turning on and running) we could also hear all the people outside (talking, walking, driving) plus the windows did not lock. The property was beautiful and the location and pool was pretty great, easy to get around. I gave it a 3 because it wasn't horrible but it was not good enough to come back too.", "Date": "March 24, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "5", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Antioch, Illinois", "Title": "\u201cRooms adequate, near a busy highway\u201d", "Author": "Sharon B", "ReviewID": "UR125519641", "Content": "It seems like the rooms are smaller than the sister property in Tucson. The fitness room is not at all good. The equipment is not is good condition and the machines are not clean. The pool is nice, as is the jacuzzi. Staff seem helpful and the majority of the facitily seems to be clean. Breakfast was fine and good selection.", "Date": "March 2, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Mirabel, Qc", "Title": "\u201cOK suite... let me explain:\u201d", "Author": "Ben0844", "ReviewID": "UR125268001", "Content": "The good things: Nice staff, helpfull. Clean and quiet place. Nice pool and jacuzzi. Good location. Very good value overall. The \"could be better\" things: It is a suite with kitchenet that can accomodate up to 6 (!?) persons sleeping... really I would not do more than 4. The 2 queen beds are in the same bedroom so the other couple may have to sleep on the sofabed if you do not wish to share the bedroom (better to know before you go). There is only a small typical hotel room table and 3 chairs, so for eating the meals you have cooked all together can cause a certain logistic problem. The kitchenet is not fully equiped. The kitchen tools are very basic, very small stove, no oven. For pots and pan, ask at the desk because they do not let them in the suite because people steal them. You can do OK with this kitchenet but you better, again, know before you get there with big cooking ideas and be disapointed. We stayed there 2 nights (4 persons) and we appreciated our stay.", "Date": "February 27, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Quincy, Massachusetts", "Title": "\u201cgood value, good place to stay\u201d", "Author": "Peggy L", "ReviewID": "UR124679956", "Content": "Very good hotel - clean, fancy, best of all great value! We stayed 3 nights for $88/night. King sized bed, flat screen TV, free coffee/tea/water, free wifi, free social hour w/ drinks/snacks, free hot breakfast. We had a jacuzzi tub. I love the option of choosing what kind of services you want (ie: just replace towels or take out trash, full cleaning, or no service, etc). It saves them time and resources. All the staff members were very nice and friendly. Close to various highways for our day trips. Lots of places to eat nearby.", "Date": "February 16, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Winnipeg, Canada", "Title": "\u201cgreat value\u201d", "Author": "marilyn238", "ReviewID": "UR124327210", "Content": "We enjoyed our stay in Jan 2012 at this hotel. We had the Junior suite which is a sitting room and separate bedroom. This hotel is nice and clean. They have a free beer and wine happy hour every day at 5:00 and a free barbeque the first Wednesday of the month. The staff at the front desk are very friendly and helpful!. This hotel is situated in Northern Phoenix close to #51 freeway! Excellant location for getting around and in walking distance to some really good restaurants. We would definately stay here again if we are visiting Phoenix.", "Date": "February 9, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "2", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cSmoking Rooms! Yuk!\u201d", "Author": "OneBadCowboy", "ReviewID": "UR123884022", "Content": "I try not to ever let just \"one thing\" be the cause of a bad experience in a hotel. But, when I get stuck in a smoking room....well, that's hard on me! I had asked for non-smoking and they were unfortunately full. They did their best with a room humidifier, but the smell in that room was dreadful. I should have left, but my rate was non-refundable and it had been a long day already..... The staff were reasonable people and they were polite. The room was on the small size - very basic, but acceptable for an overnight accommodation. The morning breakfast was well above average with a good variety of selections. I can't say I would ever stay here again.", "Date": "January 30, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "5.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Southgate, Michigan", "Title": "\u201cVery nice value priced establishment in good location!\u201d", "Author": "fourseastravelco1954", "ReviewID": "UR123530151", "Content": "My husband and I stayed here for three days to vacation and visit family in the area. I selected this hotel because we prefer the layout of a suite rather than a typical hotel room. My first impression of the property was very positive, neat, well tended green areas, nice pool,palm trees, tiled walkways and an overall calm atmosphere. We didnt have a day that was warm enough to use the pool, but it looked inviting and clean. Now, my impression of the suite was a bit disappointing, due to how tiny it was. I think they took regular sized hotel rooms and divided them into a sitting room with a bedroom with a door, keeping the bathroom to divide the two areas. It was clean, but we could barely walk around the queen sized bed. A plus was the two flat screen tvs. The breakfast was better than most, with hot entrees, but they were the same choices evey day. Location was good, we had a short ride to the Barrett Jackson auction and casinos. In conclusion,for the price, using BW rewards, and AAA, we got a very good price!", "Date": "January 24, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "New Braunfels Texas", "Title": "\u201cBill Clinton Suite was Exceptional!!!!!\u201d", "Author": "alittleshady", "ReviewID": "UR122277567", "Content": "My honey had hip surgery in Phoenix, and we wanted a room with a bedroom and sitting area. The Bill Clinton suite was huge with two baths, a wonderful jacuzzi, and a very comfortable bed. This motel was in a great location with easy access to I-17 and SR 51. The hotel front desk staff and housekeeping staff were caring and accommodating. The lady over the breakfast bar was great, and the hot breakfast was the best I have had at any motel. We are Best Western Rewards members, and this Best Western Plus exceeds many Premiers.", "Date": "December 30, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "McKinney, Texas", "Title": "\u201cGood Night's Sleep for the Money\u201d", "Author": "AdventureSis", "ReviewID": "UR121862009", "Content": "My husband and I stayed at this hotel in early December. The beds are very comfortable, it was very clean. The staff was friendly and helpful. I was happy to see they offered a choice of service for our room to conserve water. The room was a standard size room, but had all the emenities we needed, flat screen TV, refrigerator, microwave, coffee maker and blow dryer. The shower offered plenty of hot water and the free breakfast bar was delicious. Scrambled eggs, sausage, waffles, fresh fruit and Starbuck's coffee. The only downside in my mind was having to use the stairs to get to the second floor where our room was. No elevator made it difficult to haul our bags up the stairs. I would recommend this hotel if you are just looking for a good nights sleep, hot shower and a good breakfast but not if you like to lounge around in your hotel room. It was conveniently located near the 51 interstate which made it great for accessing the entire valley. We enjoyed our stay.", "Date": "December 18, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "phoenix,az", "Title": "\u201cGreat Best Western\u201d", "Author": "siyodan", "ReviewID": "UR120957967", "Content": "All of the hotel staff were outstanding! Very helpful and friendly. Hotel is located near everything. You get what you pay for at this hotel. It's older but clean and what you would expect for the money. Special thanks to Dan the maint guy. He is an asset to this hotel. And Mr. Quick the general manager who greets all the guest personally. We will be back!", "Date": "November 23, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Fort Lauderdale, Florida, United States", "Title": "\u201cGood clean rooms\u201d", "Author": "HotelGuru1982", "ReviewID": "UR120850329", "Content": "I recently stayed at the Best Western Inn and Suuites in Phoenix and though it was an accommodating stay. I was there 5 nights. The staff were friendly, including the young lady working happy hour (free drinks) from Monday to Friday. The breakfast was ok but the most important thing was the shuttle service that dropped us off when we needed it. My room was clean. It had a spa tub (which I never used). It was good to see the general manager walking around talking to people too. The place is kept nice and trim with landscape. My only gripe is that there are only a few things within walking distance. I advise asking about the shuttle.", "Date": "November 21, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Huntington Beach", "Title": "\u201cGreat Value\u201d", "Author": "arthurkHB", "ReviewID": "UR119722236", "Content": "Went to see the Steeelers beat the Cardinals and had a great time. Room clean and nice Breakfast had everything you could want. Not just a roll and coffee. They even had a free happy 1.5 hour with beer and wine.", "Date": "October 25, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Sleep Quality": "3", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Portland, Oregon", "Title": "\u201cSmokers paradise\u201d", "Author": "LauraSayerG", "ReviewID": "UR119499323", "Content": "Nice, quiet room, comfortable bed, good location. Wireless Internet so-so. Free parking. If you don't smoke and don't want to breath second hand smoke, don't stay here.", "Date": "October 19, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Bethlehem", "Title": "\u201cGreat place\u201d", "Author": "ZeldaBethlehem", "ReviewID": "UR119498179", "Content": "We loved staying here. Rooms are VERY clean, new and fresh furnishings and carpets, very nice beds with nice linens; thick towels... Nice breakfast incl waffles which we love... AND all of the staff were amazingly friendly and helpful. Loved our desk clerk (weeknights --sorry did not catch her name!), and the very nice breakfast room lady. Only complaint: could use more consistency on soap and occasionally towel delivery. Pool was very nice, hottub a bit too hot. We will definitely stay here again. (lastly: no bedbugs, which is a problem around Phoenix, apparently --we checked before settling in but it is VERY clean!)", "Date": "October 19, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Prescott, Arizona", "Title": "\u201cgreat experience\u201d", "Author": "julie h", "ReviewID": "UR118578427", "Content": "Always enjoy staying at the Best Western InnSuites...Kim at the front desk very friendly and Reyes in the breakfast room very attentive.We'll be back.Allen & Julie Prescott,Arizona", "Date": "September 25, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "4.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Grand Junctio, CO", "Title": "\u201cwonderful place I'll stay again\u201d", "Author": "slickrockwalker", "ReviewID": "UR116216407", "Content": "This is my 3rd stay in the Best Western Inn and Suites in Phoenix. I stayed here for the convenience to the area of my visit. The front desk staff has always been friendly, helpful and just plain great. This time the suite I reserved was not available so they had upgraded me. Unfortunately I wasn't comfortable in the upgrade. No need for a romantic jacuzzi tub. Next another great room but I needed a sofa bed for my visiting son. Next room was perfect. The desk clerk was worried because it faced a busy street but I didn't notice the traffic noise at all. They have a great breakfast but I'd love bacon on the menu. Perfect happy hour. The pool & hot tub is kept clean and with fresh towels each morning. Room was kept very clean and well stocked by housekeeping. Now for the very best part. His name is Leo. I accidentally threw my keys to my SUV, house, workplace,and hotel into the dumpster. Leo jumped into the dumpster and rescued my keys from the many pizza and other icky things that he had to sort through. For this I will ALWAYS be grateful! They truly go above and beyond in many other ways too. This is a very comfortable and clean place to stay. I will stay here again and again", "Date": "August 3, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "5", "Overall": "5.0", "Value": "4", "Service": "5"}, "AuthorLocation": "colorado", "Title": "\u201cwould definitley come back!\u201d", "Author": "erincolorado", "ReviewID": "UR116174324", "Content": "Frustration turned to satisfaction! Upon arriving at hotel I was told that my family suite had been given away because of overbooking. They had nothing else available. But they offered us a second room for no charge. I asked if it was an adjoining room and they said there were none in the hotel. I explained I was traveling with kids and wasn't comfortable leaving my kids in a room even though it was next door. Because of the hour there was nothng that could be done. It was very frustrating when I had a confirmation number and everything. I ended up bunking with the girls and my husband bunked with our son. in the light of day I realized that it really wasn't such a bad deal. The rooms were clean, with 2 cloud 9, pillowtop queens. microwave,fridge, free wi - fi, etc. The free breakfast was right next door and very good selection. The front desk carried laundry soap and all kinds of sundries for a very nominal fee. The pool and laundry were literally right outside our door. Very convenient. The best part was, that morning the manager called and said that we were getting an additional discount to make up for the mistake. So we got 4 beds, two bathrooms for 60 bucks a night. My whole bill was only $400 for a whole week....with tax!!!! That was a two hundred dollar discount and we got twice the space. I would definitley recommend this hotel. They keep it clean and there were staff everywhere doing maientnence. Pool area is nice with music and palm trees. very clean. Great for families. check it out!", "Date": "August 2, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "San Francisco, California", "Title": "\u201cClean Room & Great Breakfast\u201d", "Author": "sfgiant25", "ReviewID": "UR107744389", "Content": "Went to Phoenix for a business trip in the middle of the summer. The temperature was triple digits and scorching hot! Check-in was fast and easy and it was relaxing to walk into a cool, air-conditioned room. The Cloud 9 Bed bed that they have is heavenly! There is even an option of buying the same type of bed and have it shipped to you! The in room fridge is a little small, but overall, a very nice, well-kept room. The breakfast is top notch! The breakfast room is roomy with two large HDTV above the breakfast bar area. A great selection of food as well: eggs, sausage, biscuits & gravy, etc. You could definitely have a hearty breakfast before you start your day. I would recommend this hotel to anyone going to Phoenix!", "Date": "May 10, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Minneapolis, Minnesota", "Title": "\u201cSlice of Heaven...\u201d", "Author": "scardicat", "ReviewID": "UR106131242", "Content": "When you come to beautiful Phoenix Arizona and are looking for a nice place to stay that will provide you with a great nights sleep, great service and lovely location all without breaking the bank...then this is the place for you! After sleeping one night at another property in Phoenix that was a horrible experience I vowed that I would find another hotel that would be to my satisfaction; trust me when I tell you that my expectations of a Best Western stay were far surpassed at the Northern Avenue property. It was easy to find, the front desk personnel were very pleasant and actually glad to have you as a guest! The small suite they put me in was on the second floor away from Northern Avenue traffice and had a refreshing view of the Squaw Peak mountain with an elevation of 2608 feet, which by the way CAN be climbed if you are in for a good hike. If you cannot climb the stairs then stay on the first floor as there is not an elevator, but even tired from lack of sleep the night before I managed a small suitcase, laptop bag and my \"jumbo sized\" travel purse just fine. As I approached the door of the suite and inserted the key and fippedvon the light I knew I had discovered an economic jewel! The outer sitting area had a nice desk with a halogen lamp for plug in laptops...you heard me a halogen lightbulb! But those of you who are modern techies with WI-FI you just need to sit down on the sofa/sleeper and log in. Unlike the other property who advertised free high speed internet, but could not deliver a connection lasting more than a few minutes, the Best Western delivered true high speed internet and it was consistent the 3 days I stayed! There was also a nice flat screen TV mounted on the wall above the desk AND another one in the bedroom on the wall across from the bed...who would have imagined that somebody actually thought about WHERE a guest would watch tv. There was a small refrigerator and a microwave. The bathroom had a clean shower with good water pressure and hot water throughout my shower and yes, being a girl I like my shower in the morning so it was not a quick one! They give you a nice supply of linens and will change them daily if you wish. The vanity top was a lovely granite and the sink did not back up with water like a lot of them do when you brush your teeth! The sink had nice lighting for make up application or shaving for the gentlemen. The bedroom had the most comfortable mattress and very feather soft pillows as well as a set of firmer ones, so they thought about keeping every guest comfortable. There was a very thoughtful lap tray if you need to sit in bed and work on any writing or computing. There was also a whirlpool tub and though I did not take a soak...let me say that this would have been the first whirlpool that I actually considered getting into! I was impressed with how clean the housekeeping staff kept everything. They also thought of all the little things you might need like a bottle of water AT NO CHARGE, mints in the bedroom and on the refrigerator to welcome you and get this...their . board cover was clean! The place I stayed prior to coming to the Best Western had an ironing board cover that I had to put a towel on before I could press my skirt for a business meeting the next day. As far as the property goes - I got to park right outside my room which was convenient. The lobby has a business center with computers and printers and I know they also have some other equipment such as a copier and fax machine. There is a nice pool area with lounge chairs, and in addition to the pool there is a spa pool. By the pool there is an area of vending machines, coin operated washers and dryers and an ice machine. As far as breakfast..well, yes it was called continental, but I found it to be exception, not because it was INCLUDED, but because it was good. They had 2 kinds of juices, Starbucks coffee, cereal, toast, yogart, 3 hot dishes including scrambled eggs, bacon or sausage and hash browns. Hold onto your hat because after all that for a \"continental\" breakfast they also had 2 waffle makers so you could cook your own fresh, hot waffle and they even thought about those of us watching our diets because they offered regular and sugar-free syrup! I would highly recommend this property and will definitely stay here again!", "Date": "April 29, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Tucson, Arizona, USA", "Title": "\u201cGreat Value, Great Accommodations\u201d", "Author": "PJGAZ", "ReviewID": "UR101653928", "Content": "We stayed for one night (a Saturday) to check out the hotel. We were recommending it for our out of town wedding guests, and wanted to make sure it was OK. We stayed on the first floor, and were able to park outside of our bedroom window. This property is set up \"motel style\", so your room opens to the outside instead of an interior hallway. We found this to be convenient, and we felt very safe at the hotel. It is in a quiet area, although close to the SR51 freeway, and is surrounded by small office buildings. I was pleased to find that the rooms were updated, clean, and modern. We had two flat screen TVs in our room, granite countertops, etc. I was pleasantly surprised, because I felt that this was more like a 3 1/2 star hotel vs. the 2 1/2 stars it is rated. My only complaint about the room is that the shower was a little wonky, and we could hear our upstairs neighbors clear as day through the walls/ceilings. I think the hotel is older and not as soundproofed as newer properties. We took advantage of the free happy hour, and had two sodas and a glass of wine. It was a pleasant way to unwind at the end of the day. The lobby is nicely decorated, and has a fireplace. The breakfast/happy hour area is small and basic. We really enjoyed the breakfast in the morning - there were plenty of options, and the hot foods were great. Overall, I think this is a fantastic value, and we had a pleasant stay. Friends who ended up staying here for our wedding raved about the hotel, and were extremely pleased with their experiences as well.", "Date": "March 26, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Location": "3", "Rooms": "5"}, "AuthorLocation": "albuquerque, NM", "Title": "\u201cClean and friendly\u201d", "Author": "jezzebelmona", "ReviewID": "UR100748834", "Content": "We stayed for 2 days. The room is comfy and clean with a large TV, many channels and a comfy bed. The one issue we had was breakfast. Yes it's free however it was a mob scene, and the advertisement for Belgian waffles didn't mention you had to cook them yourself! The coffee was very good though and yogurt and fruit. We would stay again just won't do breakfast", "Date": "March 19, 2011"}, {"Ratings": {"Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Leduc, Alberta", "Title": "\u201cA great place to stay\u201d", "Author": "JohnLeduc_Alberta", "ReviewID": "UR98833126", "Content": "We stayed for three enjoyable weeks. There are many things that we found very satisfactory about our stay! The staff was exceptionally accommodating. The first thing we noticed was the pleasant and efficient front desk staff -including Mela and the remainder of the reception-area staff. Who could forget the smiling Leo who hosted the afternoon wine and snacks gathering, and who did so many other handyman activities? And then there was the ever-pleasant and efficient Reyl who did a remarkable job of hosting the breakfast which, by the way, was excellent. Cudos to the cleaning staff who cleaned our room admirably well. Another thing we found unusual , but very impressive , was the fact that the manager Mr. Quick spent a great deal of time talking to the guests- an excellent idea! Our room was very nice and spacious and excepionally clean! Perhaps there could be improved lighting. The pool was very clean and the grounds and parking lot were well maintained. The signage identifying the location of the building could be improved. Overall, we would definitely stay there again and recommend it to others! Bob and Ellen of Leduc, Alberta , Canada", "Date": "March 3, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Indianapolis, Indiana", "Title": "\u201cGreat cheap place\u201d", "Author": "Localdj77", "ReviewID": "UR96449859", "Content": "Super clean, great staff, good breakfast. Waffles that you get to cook, yogurt, cereal. A real breakfast. Close to a lot of fun stuff. Quiet at night too. Worth the money for sure", "Date": "February 13, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Waterloo, IA", "Title": "\u201cNice hotel\u201d", "Author": "LHeiple", "ReviewID": "UR94393179", "Content": "We stayed for 4 nights and rooms and hotel were as described on the BW website. Staff very friendly and helpful. Only complaint is that walls arent very soundproof. Lots of noise coming from outside. Bed, room, breakfast and amenities were all great!!", "Date": "January 25, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Massachusetts", "Title": "\u201cWhat you see is not always what you get - beware of online booking agents!\u201d", "Author": "msluvs2travel", "ReviewID": "UR93049962", "Content": "We went to Phoenix for the evening to insure our family made an early morning flight out. Upon our arrival, after booking an expensive suite, with an online website, we were assigned our room. The room did not match anything advertised online, and even after calling the hotel prior to reserving our room, didn't come close to what we thought we had booked. The first room assigned was very small and dingy with one king sized bed that just fit, and a smaller front room. After about a half hour of going back and forth to the front desk to clarify what an executive king or queen suite was about, we finally found the suite we thought we booked online, and were courtiously moved by the staff. The warning here is buyer beware. While at the front desk, I did overhear the clerk on the phone with the website agent informing them that they had charged us the wrong price for the wrong room. I heard my name mentioned while they were confirming credit card charges, and saw a copy of my confirmation on the desk. This made me question if this website is charging more these days and skimming profits, booking inferior rooms at their customer's cost. When we moved, the room was nice, new clean and spacious. Nothing like the hole in the wall super cheapie room. The customer service was great and accomodating. No complaints on Best Western's end, just the online provider of the rooms. Beautiful pool, beautiful hotel, lovely area, close to the airport. Final bottom line. If you book at this hotel with an online website, bring your confirmation printed out with you, make sure you have the room you booked. I feel we were deceived by this onling website booking agent, which makes me wonder now why American Airlines has dropped them. Best bet is to book directly through this hotel. After checking their prices on their website, it turned out to be even cheaper in the end than the website agent.", "Date": "January 15, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Sacramento, California", "Title": "\u201cGreat service from front desk.\u201d", "Author": "ecthurston", "ReviewID": "UR91908356", "Content": "Front desk staff made my trip. Definitely will stay here if I'm ever in phoenix again. Wine and beer hour was nice and breakfast was great too.", "Date": "January 6, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cWow! Hands down, Stay here!\u201d", "Author": "siximpossiblethings", "ReviewID": "UR91353599", "Content": "This was such an awesome hotel! It's been completely renovated & the room were so luxurious! The beds were plush & amazing! Sparkling clean..I checked the sign twice because for a moment I thought I accidentally checked into the nearby resort! Morning brought a wonderful free breakfast with Belgium Waffles, scrambled eggs, hashbrowns, biscuits & gravy, various cereals, toast, fresh fruit, grapefruit and Starbucks coffee! What a suprise! The pool was clean, heated & had a fun fountain. Can't say enough. Was a nice change from he crappier hotels on this trip that I paid twice as much for!", "Date": "January 1, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "3", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Maastricht, The Netherlands", "Title": "\u201cVery nice....on weekdays!!\u201d", "Author": "lelici49", "ReviewID": "UR85569714", "Content": "Very nice hotel with clean, spacious rooms, big LCD-TV, fridge, microwave. We had our room next to the pool, which was kept clean aswell. As we checked in, we were greated in a very friendly way, and were told there was a free BBQ this night (every 1st wednesday of the month) with hamburgers, hot dogs salads and free drinks which was a real nice bonus! We stayed here for 5 days. 4 During weekdays, which were great, however in the weekend the locals invade this hotel and find it necessary to drop their kids in the pool at 7 am!!!!!!! The kids obviously started screaming and splashing right in front of our door. There's a sign which says the pool is open from 7am!!!!-10pm, but hey, you're not alone on the planet. On top of that these people turned on their tv so loud..unbelievable... This was very annoing since we were on our holiday, and didn't want to wake up at 7am, as were a lot of other people we talked to. Maybe the hotel should change the sign by the pool to 8.00 or so, and pay a little more attention to such \"noisy guests\" in the future, because this will keep other guests away, for sure. It's a very nice hotel at a great price, but the next time, i will will only visit on weekdays, and go to a different hotel in the weekend.", "Date": "November 1, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Florence, Oregon", "Title": "\u201cVery good hotel for the price..clean, quiet, centrally located. Would reccommend!\u201d", "Author": "Breeandfree", "ReviewID": "UR83169085", "Content": "We were very glad to find a nice pet friendly hotel. We were able to bring our pit bull in without paying an additional fee. All together the room cost $75.00. The staff was very friendly and helpful, they let us look at two rooms when we got there and let us pick which one we wanted. The first room was right next to something for the pool that was really loud so we ended up taking the next room which was nice and quiet. It was clean and the bed was comfortable. You can order room service from a nearby restaurant and the food was very good but overpriced. I will definately stay there again when I go to Phoenix. If you have pets that you travel with this is a great place to go because they keep it clean and it is near a really nice park with hiking trails too.", "Date": "October 12, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Calgary, Canada", "Title": "\u201cgreat central location! great staff that where willing to assist with directions and suggestions for the family\u201d", "Author": "Stuart71", "ReviewID": "UR80021998", "Content": "Great price. Good breakfast in the morning, would be nice if there was more fresh fruit.", "Date": "September 18, 2010"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Redmond, Washington", "Title": "\u201cStayed here on 2 occasions - it's average at best\u201d", "Author": "redmond_wa_traveler", "ReviewID": "UR67755306", "Content": "The location was convenient for me. The hotel is okay. It attracts a 'noisy' crowd. There was a fight in the parking lot and the police came - at about 2:00 am. I stayed here twice - the first time - the carpet was very dirty. The 2nd time it was fine. The pool is towards the parking lot. We were swimming at night when one of the guests warned me to stay away from the light - people were shocked by it earlier. They have a decent self-serve breakfast - including waffles, eggs, biscuits and gravy - cereal, etc. During our first stay - we could here the busy road out front. During the 2nd stay - we could here our loud neighbors. There are some good restaurants nearby. I'd look for a discount at the nearby Hilton.", "Date": "June 17, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Boston, Massachusetts", "Title": "\u201cOverall Good Value\u201d", "Author": "SunshineIsMyFriend", "ReviewID": "UR64541180", "Content": "Just returned from a two night stay at this hotel. This was an anniversary getaway for my spouse and I. We stayed in the Presidential Suite which has a very large jacuzzi tub in the bedroom. When we tried to use it there was no hot water and the water pressure was terrible. We made 2 calls to maintenance and after resetting the boiler --we got hot water. Breakfast is included each morning for all guests. It was adequate, although I would have liked to have more than 2 fruit options (maybe bananas, berries, or other seasonal fruit) and maybe some bran muffins. I had waffles one morning (good thing I brought my own syrup, because they only offer imitation artificial maple syrup) and the other morning I had scrambled eggs, sausage, & shredded potatoes. All rooms are accessed from the outside (motel style, facing parking area) and there are two floors. Unfortunately, between the thin walls and having been given a room on the ground floor --we did not experience much quiet nor did we get much sleep. There was a family with children staying above us and the noise they created at all hours of the night was completely disruptive. It really is a shame because the bed and pillows were super comfortable and we could have had a great night sleep on both nights. I highly recommend that guests request a room on the second floor and away from the stairwell --if you're looking to minimize the exposure to noise. The person who checked us in knew that we were looking for a nice quiet getaway and she should have known better than to put us in a room on the first floor by the stairwell. Last but not least, I was unable to connect to their WIFI --very confusing because I take my laptop everywhere and I never have problems connecting to WIFIs. Would I stay here again? Maybe. I really prefer quiet hotels and I'm unsure if I can be confident that a motel-style property can offer a \"quiet\" getaway.", "Date": "May 18, 2010"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Seattle", "Title": "\u201cOne of the best places I've ever stayed\u201d", "Author": "Jefe52", "ReviewID": "UR58379389", "Content": "Had the opportunity to stay in Phoenix for two days on business. The room - a studio with king bed - was top notch. It looked like it had recently bed upgraded. Bed was very comfortable, as were the large pillows. Wifi worked well. The floor in front of the sink is heated, and both regfrigerator and microwave were available. LCD big screen TV. The grounds were quiet and very clean Front desk staff is exceptional, as are the people minding the complementary breakfast and happy hour area. The other employees we met during our stay were extremely courteous and friendly. I will definitely stay here my next trip to Phoenix and have no problems recommending this to a friend.", "Date": "March 12, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Morden, Manitoba", "Title": "\u201c2nd Visit - Always my first choice\u201d", "Author": "Lori_Pratt", "ReviewID": "UR53937907", "Content": "This is my second time to this hotel. I came exactly 1 year ago as well. Just a really class act. Hot tub and Whirlpool are not busy and I like my evening soak with the kids Breakfast is included and served every morning - Always awesome! The front desk people have an amazing attitude - Well done This year they even upgraded my suite at no cost and without asking - Maybe they noticed I have booked in for all 5 days and wanted to say thank you - I don't know. I would rate and recommend this place 100%", "Date": "January 20, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Location": "3", "Rooms": "3"}, "AuthorLocation": "San Francisco, California", "Title": "\u201cOkay hotel. 4th stay\u201d", "Author": "Bo94114", "ReviewID": "UR51307660", "Content": "Stayed here again for 2 nights in a king on the first floor facing the pool. Check in was fine. Room had kind of a smoky smell even though it was non-smoking. The 2nd day it was more pronounced after the deodorizer or what ever they used wore off. Bed was comfortable. I could not get the aircon/fan to work even though I used their instructions on the bedside table. Temperature was not bad so I did not complain. Toilet would run occasionally. Fridges are turned off at check in so plan accordingly if you bring perishables at check in. I could not get the wired internet to work but I could get in with the wireless but you would have to log back in every so often. There is noise and light that comes in under the door. They are not very generous with the towels. 2 bath, 2 hand, and 2 wash cloths. If I had an extra towel I would have put it at the base of the door. The breakfast is still the same and there is plenty of it. If they are having a meeting on site the breakfast room gets halved so seats can be scarce. All in all this hotel is a great value so we will return.", "Date": "December 15, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "5", "Rooms": "4"}, "AuthorLocation": "kent uk", "Title": "\u201cA WELCOME PLACE TO LAY YOUR HEAD\u201d", "Author": "nannyliv", "ReviewID": "UR49047115", "Content": "Stayed here on our first night after arriing from Heathrow. We had a two bedded suite. It was clean and comfortable and not at all tired looking like has been suggested in other reviews. Nice hot water and lovely comfy beds. We found the breakfast satisfying and adequate. I would advise anybody travelling around america to use this hotel chain -they are good value for money and a comfy place to lay your head after a day travelling.", "Date": "November 12, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "kent", "Title": "\u201cGREAT\u201d", "Author": "decaugnanny", "ReviewID": "UR49001622", "Content": "great hotel, clean with lots of hot water and a bed you could stay in for a week", "Date": "November 11, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "4", "Rooms": "3"}, "AuthorLocation": "London, England", "Title": "\u201cGreat value hotel\u201d", "Author": "Welshquin", "ReviewID": "UR48815091", "Content": "Stayed for just one night having flown in to Phoenix from London. Our room was a little \"tired\" but it was very comfortable and clean. The hot breakfast didn't look appetising so opted for just toast, juice and coffee, which was fine. Overall, a great value hotel and I would certainly stay there again.", "Date": "November 9, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Spokane, WA", "Title": "\u201cWonderful Hotel\u201d", "Author": "calkatt", "ReviewID": "UR48211512", "Content": "We were in Phoenix for a medical procedure and this hotel was recommended by our doctor's office. What a great surprise when we drove in - a beautiful hotel that looked like a mini-resort. Great pool area, laundry, hot tub and super-comfy beds and pillows in quiet and comfortable rooms with all amenties. Best of all, a friendly and accomodating staff and a delicious hot breakfast . HIghly recommend this hotel, it's location is excellent and we felt right at home. Kathy in Spokane, WA", "Date": "October 31, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "new buffalo michigan", "Title": "\u201cThe Best Service\u201d", "Author": "obrieninn", "ReviewID": "UR32419446", "Content": "I am staying at this hotel right now on a business trip. I work in the hotel industry so I kind of know how much work goes into delivering guest services. This hotel not only provides wonderful facilities, they have very hard working and friendly employees. It really makes a difference. Happy Hour offered between 5-7 is also a plus! It is the off season in Phoenix so rates are very reasonable, although I would stay if I had to pay more. The pool is very nice and the beds are the most comfortable of any hotel I have stayed in. Thank you!", "Date": "June 15, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "3", "Rooms": "4"}, "AuthorLocation": "Hamden, Connecticut", "Title": "\u201cA standout value\u201d", "Author": "thewildboo", "ReviewID": "UR29336006", "Content": "We stayed at this hotel for one night. We had reservations (paid for my family) at a much more expensive restaurant downtown for the remainder of our trip and wanted something affordable for our first night in town so we chose the Best Western based on the reviews here. We were very pleased with our stay and in fact wished we could have stayed there after a disappointing stay at the \"fancy\" hotel that cost 4x as much! The property was well maintained and located close to the highway. Our room was as requested ( a king bed on the second floor) and clean. The facilities included parking, a pool, hot tub, fitness center, business center with four (!) computers and a printer, and a hot and cold breakfast buffet. All was included in the unbelievably low price of our night's stay. I definitely recommend this hotel!", "Date": "May 4, 2009"}, {"Ratings": {"Cleanliness": "5", "Overall": "4.0", "Value": "4", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Ohio", "Title": "\u201cVery nice for this class of hotel!\u201d", "Author": "Mommy3k", "ReviewID": "UR27831458", "Content": "This was my first trip to Phoenix and first stay at a Best Western. I usually stay at Hilton brands (e.g., Hampton or Homewood). I travel a lot for business, but never this far from home with short notice and no choice of where to stay! The hotel was really nice! the rooms are spacious and have been updated recently. i had a regular King \"Inn Suite\" which is a King room with a mini-fridge, microwave, and coffee maker. The vanity and tub/toilet areas are separate, which would be nice if traveling with family. The bed was extremely comfortable, and I'm hard to please in that department because I sleep on a \"sleep number\" bed at home. The room was always cleaned impeccably and I never noticed any disrepair with anything in or outside my room. Had only a little staff interaction because of long work hours, but they all seemed nice. The free breakfast had hot and cold items and included a waffle maker. We did not get to experience it, but they do have a nightly food/drink reception also. Internet connectivity was good (wireless or cord). I had a room facing the pool, which looked nice (maybe a bit smallish), and had a hot tub too. I didn't get to use these, so can't say any more. There was a lot of noise from the front door area with people using the pool and my room was next to the stairs. If noise bothers you, ask for a room in the back. Other than that, the rooms are really well sound-proofed. I hardly ever heard anything from above or the rooms beside me (like through the walls/ceiling). The hotel was full due to the basketball tournaments, but you never would have known. Location was OK from what I could tell. It was about a 15 minute ride from the airport in no traffic to about a 25 minute ride in morning rush hour to the airport. The closest restaurant is a 2 minute drive/15 minute walk up the road. There are stores and gas stations just a bit further (not walking distance, but maybe 5 minutes by car, at most). I would definitely stay there again. No worries!", "Date": "April 12, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "5", "Rooms": "4"}, "AuthorLocation": "sacramento, california", "Title": "\u201cGreat Stay\u201d", "Author": "jfish94", "ReviewID": "UR27307998", "Content": "I was here for business for a couple of nights. I really enjoyed this hotel and it's staff. The location was perfect for me. The rooms were clean and comfortable. I will stay here again.", "Date": "April 2, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Albuquerque, NM", "Title": "\u201cA Pretty Nice Place\u201d", "Author": "Albuquerque_NMGeezer", "ReviewID": "UR20125958", "Content": "It isn't a resort & it is a little old but it isn't priced like a resort. The room was fair sized & the bath a little small. The place is well maintained, breakfast is well above average & the afternoon wine & snacks are free. Staff is abundant and attentive. Our room faced the street but I must sleep well as I noticed no noise problem. The location is fairly central but not in walking distance of anything, but few places in Phoenix are. You are going to drive a lot unless you are staying in a resort & don't leave.", "Date": "September 16, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Sauk Rapids, MN", "Title": "\u201cLoved this hotel overall\u201d", "Author": "Travelwise67", "ReviewID": "UR15623611", "Content": "We loved this hotel. We stayed there the day we flew in and then the night before we flew out. It was close to the airport. The hotel staff was very friendly, the rooms were very clean, both times. The rooms were quiet. The pool was great and quiet both times, loved the lighted palm trees at night. The breakfast buffet was unbelievable, everything you could imagine and a wonderful lady taking care of it. The 2nd night we stayed there we had a king jacuzzi suite. Awesome suite, 2 bathrooms, sinks and showers seperated by french doors. Also 2 flat sceen tvs and lots of space in each room. The only complaint I had is that our suite smelled like smoke and it was a non smoking suite. We turned on both air conditioners to get rid of the smell and it wouldn't go away. I would highly recommend the hotel, great location, great service, good value.", "Date": "May 3, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Business service (e.g., internet access)": "2", "Check in / front desk": "2", "Overall": "3.0", "Value": "3", "Rooms": "2", "Location": "5"}, "AuthorLocation": "Lubbock, TX, USA", "Title": "\u201cNice Pool, Old Hotel\u201d", "Author": "jdcliff", "ReviewID": "UR15321186", "Content": "Stayed here in February 2008 for three nights. It was centrally located for the business and restaurants we frequented while attending a conference; however it was not as nice as the pictures lead you to believe. The Pool area is nice, but what hotel in Phoenix doesn't have a nice pool? All the doors for each room are on the outside, and that leads to high noise levels, especially since the hotel sits at a busy intersection. Our particular room sat right on the road, and it was noisy ALL NIGHT! The staff was nice, and allowed us to hang out in the breakfast eating area most of the night playing some no-money poker. I'd rather pay a little more money, and stay somewhere less noisy next time I travel to Phoenix!", "Date": "April 24, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Check in / front desk": "4", "Overall": "4.0", "Value": "3", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Courtenay, Canada", "Title": "\u201cTwo nights - $40 difference in price\u201d", "Author": "tripjimbc", "ReviewID": "UR14692859", "Content": "We stayed here two nights, at the beginning and end of our trip to Arizona. Despite booking the hotel on-line well in advance I got two different rates $116 for the first night, $152 for the second + tax. I'd say that the first rate is closer to the real value of the room - we debated looking for another less expensive hotel for the last night and canceling the second reservation but didn't want to go through the hassle, especially since we were traveling with a baby. What you get for your money - convenient location close to I51 but not close enough to hear the traffic. Easy 30 minute drive to the airport or car rental drop off. Good quality, clean rooms, comfortable beds, excellent breakfast (already described in detail in other reviews). Good area. We were upgraded on our first night to a two room suite (because they were overbooked) which came equipped with two washrooms (one wheelchair accessible), flat screen tvs, fold out couch bed. Very nicely done. Only complaint would be that the view was the stairwell heading up to the second floor and several mattresses that were being stored(?) there. On our second night we had a standard room with a single king bed - also very nice (but not worth the extra $40 we paid). We overlooked the pool and the jacuzzi was running all night. Front desk staff were very helpful and had good recommendations for restaurants -you're within walking distance (about 1 mile) from several restaurants - try Carlos O'Brien's. A crib was requested and a playard was provided - mattress too hard for a baby to sleep on.", "Date": "March 31, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Albany, New York", "Title": "\u201cWe always stay here in Phoenix!\u201d", "Author": "LMomNY", "ReviewID": "UR11052793", "Content": "Innsuites of Phoenix on Northern Blvd near 16th street is where we always stay when in the Phoenix area. This time due to a coupon we had received from them, we were able to upgrade to a suite that had a separate bedroom with two double beds and a living room with sofa bed. There were two bathrooms so the person in the LR could use the bathroom (with full tub/shower) without waking up those in the bedroom. We were there just one night so didn\u2019t have time to take advantage of the small kitchen, or outdoor swimming pool. Innsuites has a great free breakfast room, the best we\u2019ve seen, with waffles, hot and cold cereals, eggs, hashbrowns, fruit, yogurt, etc. They also have free computer use for the internet in the lobby, which is very handy for those not bringing their own laptops. The sofabed was uncomfortable for an older adult with arthritis, although it would have been fine for a kid. This hotel is quiet because not next to a freeway, and is convenient from the airport, just take Hwy 51 north to Northern. Close to foothills and parks for hiking.", "Date": "November 25, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Nashua, NH", "Title": "\u201cPretty Nice, Clean, Convenient\u201d", "Author": "nashuanh5", "ReviewID": "UR7546866", "Content": "Needed a place before we flew home. Close to the airport and restaurants. Breakfast was \"healthy\" (limited) and the free reception was a nice touch. Pool towels were skimpy, but big deal, take two. Nice desk folks. What we expected.", "Date": "May 5, 2007"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Toronto", "Title": "\u201cOK for the Price...15 Minutes to Airport\u201d", "Author": "azahunting", "ReviewID": "UR7330752", "Content": "Not a bad hotel...but really short on towels. The pool towels are like face clothes and more than a little tired. The room was nice and tidy, but keep your shoes on. The carpets are a little dirty. Nice happy hour and not bad breakfast. Hot tub air jets broken pool jets broken but both clean. The area was nice and SAFE for out-of-towners.", "Date": "April 11, 2007"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Deerfield MA", "Title": "\u201cSkip this place\u201d", "Author": "CindyDeerfieldMA", "ReviewID": "UR7165706", "Content": "We just got back from Phoenix where we had stayed at this hotel for four nights. Normally we stay at Hampton Inns but wanted to be in the Squaw Peak area and thus decided to stay here. Right from check-in we should have known what to expect. We arrived too early to check in but since we travel very often we knew it was possible to leave your baggage there until check-in. While initially the staff was rude, the gentleman FINALLY agreed to have us leave our luggage and said it would be in our rooms when we checked back in later. Of course it was NOT in the room and we were on the second floor and no elevator! We are in our 60s and this was NOT convenient for either my husband or me. Breakfast is boring with the same thing every day, not like Hampton Inns that vary the menu. The air conditioning did not function well, the water in the tub did not drain out so that when taking a shower you were up to your knees in water. When we arrived and I asked where one could go to check on e-mails, as had been advertised in their listing service available in the Business Center, they told me it was \"down\" and not expected to be up until Monday.........this was Sat. On Monday when I checked again I was told still not up until Tuesday. One couple standing at the desk when I asked that question and heard this, turned on their heal and left as this was a businessman who needed that service. VERY inconvenient. Still not up when we left on Wednesday. Maintenance is terrible......lot of evidence that the place has been \"let go\". Breakfast area is very small..........as is the pool.......and with a tendency to cater to kids' traveling sports teams, you are lucky to find a spot to sit. This is the second time we have encountered this with a Best Western and will never stay at one again. Hampton Inns much better. Skip this place.........", "Date": "March 15, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "1", "Overall": "2.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Hayward, California", "Title": "\u201cGood service but rude desk clerk\u201d", "Author": "keepcool", "ReviewID": "UR5926660", "Content": "Oct. 7, 2006 I arrived at the hotel and went to the front desk to check in. The desk clerk was checking my information in the computer and I asked her if there were any suites available as I had called the hotel a week before my arrival and and was assured that I could upgrade to a suite. She immediately began to yell that if I wanted an upgrade I would have to pay for it. When I went to my room, I took the AAA Tour Book back to the desk and showed her where it specifically stated that the reservation could be upgraded if a suite was available and it would be free of charge. The same desk clerk started to yell again stating that she had told me when I called that I could upgrade for a charge and that was \"her\" rules. In fact I had spoken to a gentleman when I had called the week before, I never spoke to a lady. I asked her why she was raising her voice and if this was the way she spoke to guests. She completely ignored me and just kept on yelling. I asked to speak to the manager and she told me she was the manager when in fact the manager's name was clearly displayed on the wall. She walked away from the desk and the manager came to assist me about 10 mins. later. This incident was very humiliating as other guests were present. I am writing this review because this kind of behavior was totally unacceptable and hopefully no other guests will be treated in this manner. Overall service was great and the staff as a whole were very courteous and helpful.", "Date": "October 8, 2006"}, {"Ratings": {"Cleanliness": "3", "Overall": "4.0", "Value": "4", "Service": "3", "Rooms": "3"}, "AuthorLocation": "Los Angeles, CA", "Title": "\u201cConvenient and clean\u201d", "Author": "glbtrttr", "ReviewID": "UR5230019", "Content": "Have stayed in a wide range of hotels - 2 star to 5 star so generally I have my expectations managed. This BW was actually a little above expectations; part of that might have to do with the fact that we arrived fairly early to check in - around noon - and they had a room ready and \"upgraded\" us to a suite on the 7th floor. Now, it was a suite at a Best Western, but still nice to have the extra space. Convenient to downtown although with the light rail construction that's going on in and around the city, need to plan a little extra time. Plenty of extra parking although none of it is covered, so don't leave anything in your car if you're there over the summer or it will be cooked! Definitely also recommend the restaurant ZEN which is a couple miles north on Central Ave and recently opened. Fitness center is a bit of a joke, but the pool, although small, was clean and had ample seating (lounge chairs and tables).", "Date": "May 28, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Minneapolis, MN", "Title": "\u201cGreat place to stay\u201d", "Author": "Shouldercat", "ReviewID": "UR4966082", "Content": "Recently renovated rooms are above average -especially when you consider the price! Beds are very comfy with pillowtop mattresses. Complimentary breakfast includes eggs and hashbrowns, cereals, and toast/bagels. Laundry facilities make this a great choice for extended stays. Nearby Dreamy Draw Park and Aunt Chilada's restaurant are bonuses. Great choice for the frugal traveler!", "Date": "April 11, 2006"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Redmond WA", "Title": "\u201cHighly recommend\u201d", "Author": "skagit46", "ReviewID": "UR4954250", "Content": "This is not a fancy resort, but it has all the aces and for less than 100 bucks during season, it's an excellent value. Beds very comfortable, free internet, attentive staff, nice breakfast and little extras.", "Date": "April 9, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cAwesome full breakfast every morning!!!!!!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4216696", "Content": "My husband and I stayed here for 7 nights from Nov. 11th to Nov. 18th, 2005 in a King Suite. The room was extremely clean in every way! The maid staff was sure to keep it spotless and restocked every morning. The room had a microwave, coffemaker, hairdryer, bottled water replenished each day, a small fridge, the sheets and pillowcases very soft and new pillowtop matress was lovely. We did our laundry here and took advantage of the vending machines each night for snacks. Too cold for the pool and hot tub, but we saw family's taking advantage, looked really neat & clean. Best of all, the breakfast off the lobby is worth your while not to skip! Eggs, toast, hash browns, make your own waffle station, yogurt, coffee, cereal, the works! For excellent coffee, drive one block into corporate area for specialty shops, gas, great chinese food and banks. Lobby has 3 computers with internet access (beware the firewalls that keep you from checking email, had to find Barnes and Noble to check mine, only drawback) and a nice fireplace, staff is very helpful and friendly. Free maps at front desk and loads of direction help. The pictures on line don't do it justice, much nicer than we expected. Highly recommend, don't hesitate on this one!", "Date": "December 6, 2005"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "edmonton", "Title": "\u201cTraveling with a toddler\u201d", "Author": "cridge", "ReviewID": "UR3539626", "Content": "Stayed at the Inn Suites beginning of May. We were looking for a budget hotel and I got an awesome deal on the Best Western site. (49.00 a night) Good points: room was clean and comfortable what you would expect. NOTE: We traveled with a 2 year old and there was NO room for a crib/ playpen with the two queen beds. This proved problematic as she was in/out of bed!!! Therefore keep this in mind before you order two queens! GOOD: Free breakfast in AM - \"You make waffles\" yummy, lots of juice, cereal, and other goodies. Unfortunately the breakfast room was small and often cramped, as well you may have to wait for your turn at the waffle cooker. GOOD: Staff where polite and offered travel tips. GOOD: First Wed of month they have a free BBQ (Hamburgers) looked OK but we skipped it. NOT SO GOOD: Pool was not the cleanest - scum around edge of pool. Hot tub either bath tub temp. or too hot? Also pool is located around the parking lot...therefore not the most relaxing, private or scenic. NOT SO GOOD: no place to sit outside room. There is a little deck, and pool area but we had to stay close to our room when our daughter was sleeping. We sat on cement railing and were in the way of cleaning staff. ADVICE: If you are traveling with kids, especially young ones - stay at a resort with LOTS OF AMENITIES! You do not want to be putting kids in/out of hot cars trying to find a place to eat or an activity to do. NOT RELAXING! ALSO: Avoid Tempe Town lake - not much there! Water park at Zoo fun choice! Lots of shade! AVOID AT ALL COSTS: Forgot the name but it is a \"Cowboy\" steakhouse in the hills of Phoenix. They cut off ties and hang them from ceiling?TERRIBLE - $50 meal - Poor steak - with potato chips, store bought bread and one bowl of beans to share???? Would I go back to Phoenix? Yes, with my husband (maybe with an older more independant child that could play at pool by herself) and A LOT of $$. To enjoy Shopping which is very very ritz and to have spa treatment ect.", "Date": "June 8, 2005"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "2", "Service": "2", "Rooms": "2"}, "AuthorLocation": "New York, NY", "Title": "\u201cTerrible Hotel\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3335930", "Content": "There were not parking lot available for hotel guests. The hotel should have informed us that they are having construction work done on the premise. The construction work permitted us to find parking spaces. The construction noises started by 6:30 in the morning. Both phones in the hotel room do not work. The carpet looks dirty.", "Date": "April 5, 2005"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "5", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Colfax, CA", "Title": "\u201cWill stay here again\u201d", "Author": "LEckman", "ReviewID": "UR3317880", "Content": "It's not deluxe accomodations, but it's just fine. I've stayed in 3 star hotels that were worse. The thing I liked is that it had all the amenities I wanted: High speed internet access in your room at no cost, free breakfast (and a very good one - not just the typical \"continental\"), fax service (n/c), nice pool and spa, good location. And two drinks (beer, wine, soda) every afternoon - again n/c. The bed was great. Quiet. M/W and fridge in the room. For the price, it's a great deal. I will stay here again.", "Date": "April 1, 2005"}], "HotelInfo": {"Name": "BEST WESTERN PLUS InnSuites Phoenix Hotel & Suites", "HotelURL": "/ShowUserReviews-g31310-d73739-Reviews-BEST_WESTERN_PLUS_InnSuites_Phoenix_Hotel_Suites-Phoenix_Arizona.html", "Price": "$81 - $109*", "Address": "
1615 East Northern Ave., Phoenix, AZ 85020
", "HotelID": "73739", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/13/7c/137cb5f5e5f73beaa77bd5ed37ee5a248large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73743.json b/Fuente datos/73743.json new file mode 100644 index 0000000..f88e4a4 --- /dev/null +++ b/Fuente datos/73743.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "5", "Location": "3", "Rooms": "4"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cGreat value but jacuzzi had heat turned off and was unusable.\u201d", "Author": "mountainwoman2", "ReviewID": "UR128280332", "Content": "My boyfriend and I stayed recently mainly because we wanted a good value with a pool for an overnighter. The room was pleasantly surprising. Comfortable king bed with microwave and mini fridge. However, when we went to the pool are we were told by the maintenance staff that they turn off the heat to the pool and jacuzzi April 1. The water temp was 60 degrees totally unusable. Very disappointing. Other guests in the pool area shared our opinion.", "Date": "April 21, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "1.0", "Value": "1", "Sleep Quality": "3", "Rooms": "2", "Location": "3"}, "AuthorLocation": "hb", "Title": "\u201cBEWARE-PROPERTY UNSAFE, MANAGEMENT NOT TRUTHFUL\u201d", "Author": "c d", "ReviewID": "UR127152072", "Content": "This property is not properly maintained! The room that I stayed in did not have a smoke detector. It was wired in on the ceiling, but no device was there. Another guest told me lady they did not have a smoke detector. The elevator is dirty and looks more like a service elevator than one for guests. Our room smelled of smoke, eventhough we asked for non-smoking. The pool area at this property was not properly maintained. While I was there, a little paper sign stated the Spa was not working, but children and adults still used it. If the spa was off limits, they should have covered or roped it off to prevent people from using it. Sunday morning, the pool deck was littered with beer cans and trash. It was not cleaned up until about 10 am. There was no sign on or around the pool area for the hours of the pool and spa-at 7:30 am there were kids and adults in the pool. At that time the deep end was cloudy. I went to the front desk and asked them when the pool got cleaned. They said he would be there. Sometime after 10 am I noticed the pool had turned green and you could not see the bottom of the deep end. The pool guy finally got there and I spoke to the him. He said he could not correct the problem and I went back to front desk to discuss the pool and asked for a discount on my stay as I clearly would not have stayed there without a pool. They gave me $10 off, but with attitude! I still paid more for this hotel than one without a pool. The on-site manager told me it was inspected this morning and they would not be closing the pool as it was fine. I repeated back to her calmly, \u201cyou are telling me that the county came and inspected it today?...it is Sunday\u201d She said yes. That is not true! The management should have been truthful about such an important issue. Today I contacted the Swimming Pool Inspection department for Maricopa County. I knew the manager lied about a serious public health problem. The last date this pool was inspected by the county was September 2011. No inspection occured on Sunday, the County told me they don't work on the weekends. You do not lie to customers to make them happy, especially about a public safety issue. I also waited very long to get a print-out of my bill - over 10 minutes to print it out! Front desk seemed over-worked and stressed. It makes sense when the property is so run-down....they must have to deal with all sorts of problems and cranky customers. Property owner should take care of problems and make this a good hotel and train your employees how to deal with problems. customer service is key in the hotel business. BEWARE OF THIS HOTEL - MISSING SMOKE DETECTORS - DIRTY POOL - ETC", "Date": "April 2, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "4"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201cBe afraid, be very afraid\u201d", "Author": "J J", "ReviewID": "UR127140446", "Content": "Have stayed at this location several times in the past during Phoenix Bike Week......NEVER AGAIN! Property had turned into a dump....broken dryers and washing machines piled in back side of property, rooms were NOT CLEAN.....knew the sheets in our room were previously slept on w/out being changed. Dirty carpet, no refrigerator, no microwave ......had to ask for a refrigerator to be delivered and was asked \"why, do you need one?\". Toilets not cleaned, no light in bathroom....had to call to have that replaced also. Electrical plugs did not work. Watched maid \"cleaning\" (I use the word lightly) rooms the day we checked out, never saw dirty sheets come out of rooms and the vaccum NEVER came off her cart. Two nights cost us $184.......when we checked out, we advised of conditions.....they didn't care and didn't want to hear it.........$184 for two night in HELL!", "Date": "April 2, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "4"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201cI don't expect 5 star, but I do expect clean. NEVER AGAIN\u201d", "Author": "Dom85718", "ReviewID": "UR126663327", "Content": "Carpet was FILTHY, hadn't been vacuumed, the light in the bathroom was burnt out. When they replaced the light, that is when I noticed the toilet hadn't been cleaned properly. The shower didn't just drip, it RAN all night, and you couldn't shut it off. However, the only part of renovation that hit this room, was the bathroom, and they didn't even finish it properly.(gaskets to stop the leaking) The bedspread was nasty and dirty. The bed was very uncomfortable-hard as a rock. There was no iron, and just as well, because the cover on the board was disgusting. Trying to find a plug in the room was treasure hunt. When I did find one,I worried that it might cause a fire if the plug was used.The response from the front desk with a complaint was practically none existent. We had stayed in this hotel several years ago and had a wonderful experience. NEVER again. I recommend the fire marshal go check this place out.", "Date": "March 26, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "2.0", "Value": "2", "Location": "4", "Rooms": "2"}, "AuthorLocation": "", "Title": "\u201cDirty, noisy, and disappointing.\u201d", "Author": "Cwazey", "ReviewID": "UR125261919", "Content": "When we first arrived I was optimistic. The pool looked nice and the front of the building was nicely landscaped and clean. Then we drove to the back where our room was. We were greeted by a homeless man begging for change sitting by broken hotel furniture in the parking lot. The door to the room needed a little extra momentum to shut. I am sure the neighboring rooms loved it. There was a large gap under the door that really helped the parking lot sounds come into the room nicely. The walls were thin so I got the opportunity to listen to Everything in the next room all night. Both beds had cigarette burns in the sheets in our non smoking room. The ironing board was burnt and discolored bad. There were stains on the inside of the shower curtain that I didn't want to inspect close enough to find out if it was mold or boogers(you get the idea ). The shower leaked all night. I will not stay here again. The staff was very friendly and nice though. The information on the hotel says newly renovated. Our room defenatly wasn't newly remodles. The carpet was old and worn out. I have to admit that I have never seen chairs used as bedside tables in a hotel. Now I have.", "Date": "February 26, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Tucson, Arizona, United States", "Title": "\u201cShould've listened to the poor reviews\u201d", "Author": "Melneli R", "ReviewID": "UR124416626", "Content": "Aside from the bad side of town where this hotel is located, the obnoxiously rude staff, the offensive odor of manure in the hallways, the difficulty of opening an obviously non-serviceable door to our room, dirty carpets, sticky fingerprints on phones, remotes for two TV's nowhere in sight (not to mention the staff's unwillingness to remedy the problem), dirty bathtub, broken screen door to the balcony, missing vents on outdated AC/heater unit, missing smoke detectors, hair on pillow cases, stiff mattresses, constant scent of ashtrays in room...where am I going with this? I haven't found anything positive to say about this family suite and I've only been here one hour. Maybe I'll go to sleep, wake up & discover this has all been a terrible dream...wishful thinking. I can only hope that they make up for this terrible experience with a wonderful continental breakfast. Please don't make the same mistake I made...listen to the reviews, save your money, and go elsewhere. If I can keep one person from going through the torture my family has endured, I will have not gone through this horrendous experience in vain.", "Date": "February 10, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Sleep Quality": "1", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cThe staff was very rude.\u201d", "Author": "kelleypieper", "ReviewID": "UR123304315", "Content": "Don,t know her name,but the heavy set gal,at front desk,was the rudest person,ive met so far.room was dirty,the door to my room didnt lock right,you could just push door,and it would open.,i worried about getting robbed all night!and i itched all night,bedbuggs is right!never again,nightmare.", "Date": "January 19, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Location": "3", "Rooms": "1"}, "AuthorLocation": "", "Title": "\u201cBEDBUGS!\u201d", "Author": "heyjeffw", "ReviewID": "UR116211358", "Content": "Bedbugs. AC barely functioning. Then the run-around where management never available to answer 4 phone calls & 2 letters.", "Date": "August 3, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Waterford, Michigan", "Title": "\u201cWonderful stay!!!!!!!!!!!!!!!!!!!!\u201d", "Author": "MichiganGirl_21", "ReviewID": "UR105702301", "Content": "Don't listen to anything these other people are saying... this hotel is great. It provides free WI-FI and free breakfast, which was descent. The service was good and efficient. Every time I called for room service from\"Door to Door\" catering, I got my request very fast and I never had any trouble with the employees. The atmosphere of the room is comfortable and clean. The pool area is peaceful and the pool was perfect. It is a nice location and I felt safe. My night sleep was relaxing and I didn't hear any outside noises. I highly recomend this hotel to anyone and everyone!!!!", "Date": "April 26, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "3.0", "Value": "4", "Sleep Quality": "2", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Appleton, Wisconsin", "Title": "\u201cYou get what you pay for\u201d", "Author": "boopdiva", "ReviewID": "UR93327388", "Content": "The day staff was not as nice as the night staff. The free breakfast was nice, but stopped serving at 9 and they have eggs, but no meat, which I found odd. It appears that there are some people that must live on the property because I walked by a room one evening that had a flat screen tv in it and a sofa and the guy stood outside the room smoking and watching tv through the window. We got a good weekly rate, but we were staying with our two children and they gave us a very tiny room. The desk chair would block everyone's way to the bathroom. We were in a non smoking room, but our blankets had cigarette holes, and my husband laid down on the floor to find one of our daughters toys and found an old bracelet and a tupperware dish under the dresser. Housekeeping was very efficient and had to work around the playpen we had to buy because the hotel did not have one as advertised. We offered to let them have the one we bought for a discount, but they did not bite, so we donated it. All in all, it was not the worst place I have ever stayed, but I probably won't stay there again. It is obvious that they had redone the bathrooms. They were pretty nice.", "Date": "January 17, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Sierra Vista, Arizona", "Title": "\u201cnot a good place to stay\u201d", "Author": "GS1770Leader", "ReviewID": "UR75707731", "Content": "Front desk staff was on the verge of unfriendly at check in (night staff was very nice). Room was not cleaned properly (dirty plastic spoons on floor). Towels provided were old and uncomfortable. They were also very small - barely bigger than a kitchen towel. It was nearly impossible to get the key card to work to open room door. The breakfast was a joke - eggs were almost raw, waffle maker was dirty, juice was watered down and when I asked for water to drink I was told there was none available! The pool was clean but a lot of the poolside chairs were broken. Water was over chlorinated and very cold", "Date": "August 18, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "grand rapids, michigan, USA", "Title": "\u201cAvoid- Not worth the daily rate\u201d", "Author": "travelerisme345", "ReviewID": "UR74840644", "Content": "It is a run down large, old motel with poor service and everything smells, looks and is cheap. Would be worth no more than U$30-35.00 a day. For this rate go for Comfort Inn Scottsdale which is way under-priced compared to this motel.", "Date": "August 11, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "2", "Rooms": "3", "Location": "3"}, "AuthorLocation": "florida", "Title": "\u201cWe stayed here not knowing the reviews....\u201d", "Author": "jpb56", "ReviewID": "UR59074588", "Content": "The reviews on this hotel are right on the money. We didn't see any homeless sleeping on the walks but I did see high security at the walmart right behind the hotel. It was to late to back out. Had I gonr to walmart first I would not of stayed. If you have kids I would avoid all together.", "Date": "March 20, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Groton, CT", "Title": "\u201cThe WORST place I have ever stayed!\u201d", "Author": "LeeJags", "ReviewID": "UR56069424", "Content": "This was the first place that I have ever stayed that I was concerned for the safety of myself and everyone else that was in our travel party. First of all DO NOT trust the pictures that you see on their website. The rooms may have the same headboards and set up, but they do not resemble anything close to what they show! Our Alarm clock was unplugged because it kept falling out of the broken socket, showed no time, yet still went off at 7am every morning. The good news about the alarm clock was that I was already up from a combination of different disturbances every night!!!! Whether it be some hoodlum screaming at the top of his lungs to some other hoodlum or some child screaming, or someone blasting their car stereo so loud that I thought I had head phones on. All of that would start at about sun down and go to about 4am. Ohh and the laundry... Hopefully, you don't have to do any because it is always full and I almost got assaulted because I moved some guys stuff out of the washer that had been their all day. I am pretty sure that a lot of the people staying at this hotel actually live there. For all of the activity I did not really see or hear any police... maybe they have given up on that area.", "Date": "February 15, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Location": "3", "Rooms": "3"}, "AuthorLocation": "phoenix", "Title": "\u201cFacilities renovated but need to renovate clientele too\u201d", "Author": "phoebe52", "ReviewID": "UR54407536", "Content": "A lot of money has been sunk into this hotel since Victory took it over from Comfort Inn. Bathrooms all have new tile and stone tubsurrounds and bathrooms were clean as was room in general. Breakfast was the typical fare for a free breakfast...Problem with locks on door..key didn't work half the time due to adjustment of lock or replacement needed. TV gets very few channels but not an issue with us. Location is very convenient. The problem is the clientele they attract. People are running and wandering around all night screaming and yelling. Lots of vehicles coming and going with full base thumping loudly at all hours of the night.Security is definitely an issue. Rap music is constantly being played loudly and fights are common on the balconies and stairwells. Police were there a couple of times. There are lots of security cameras around the property but we didn't feel safe leaving our vehicle parked where we couldn't see it. They promise a fridge, microwave and coffee maker but this isn't the case, although they did provide a coffee maker when requested. They need to develop a no tolerance policy with regards to noise and put more emphasis on security On checkin front desk was extremely slow and wouldn't accomodate us to have our travelling companionput in a room near us.", "Date": "January 26, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Location": "1", "Rooms": "1"}, "AuthorLocation": "Nevada", "Title": "\u201cYuck never again\u201d", "Author": "TRVLFmly", "ReviewID": "UR53419368", "Content": "This place was in a very bad location and very dirty. Our room was given away but we were still given keys to it. We walked in on someone. There were a bunch of questionable people out in front of our door and children run up and down screaming. We turned around and left. Front desk guy apologized and said we should get a refund but he couldn't give it to us since we booked through Orbitz. This is in a bad location. Never again!!!", "Date": "January 13, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Plainfield, IL", "Title": "\u201cHighly Recommended\u201d", "Author": "Descant", "ReviewID": "UR48457795", "Content": "This Comfort Inn is very convenient and clean. It's proximity to nearby restaurants is a plus. Right off Interstate-17. Parking is ample. Free WI-FI... 1 good size heated pool and a spa too. Room is clean. And guess what.. they have a good hot breakfast. We enjoyed the heated pool more than anything else, my kids had a real fun after coming from a dusty and hot weather in grand canyon. Everything was worth it... Highly recommended...", "Date": "November 3, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Australia", "Title": "\u201cGreat value!\u201d", "Author": "amzieAustralia", "ReviewID": "UR37040708", "Content": "We only paid $45 for this room which was a bargin! room was clean, spacey and the hotel had a great pool. We did have trouble with our room key but it was very quickly fixed by the staff members. Downsides would be that the wireless internet constantly cut out, ended up giving up on it after it disconnected every few mins. The area is a little rough but close to shops.", "Date": "August 8, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Taunton", "Title": "\u201cIdeal for a first night if flying long haul into Phoenix\u201d", "Author": "MTFTaunton", "ReviewID": "UR31831750", "Content": "We stayed here on our first night having arrived at Phoenix Sky Harbor from the UK at 6pm local time / 1am our time. The hotel was easy to find, in a safe location and the rooms clean and comfortable, there are several places to eat within walking distance and a Walmart too if you've forgotten anything which is ideal for a first night when tired as no driving was involved. Basic but nice breakfast the next morning and straight on the freeway towards the Grand Canyon - Perfect!", "Date": "June 8, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "4", "Rooms": "5"}, "AuthorLocation": "Albuquerque", "Title": "\u201cBest kept secret! Great staff, great price!\u201d", "Author": "abqwolfe", "ReviewID": "UR27603428", "Content": "This property is a hidden jewel in the northern part of Phoenix \u2013 just a short drive from the exit off 101 Loop and 19th Ave south to Bell, then left. If we have to complain about something, it is that the sign is hard to read at night since as it is a bit low and the hotel sits back from the street a bit. However, everything else about the hotel is great \u2013 from the outstanding front desk staff who did a great job of quickly checking in our group, to the manager, Jon Fontanna, who was extremely accommodating. The hotel is clean, the rooms comfortable and the prices VERY reasonable and it appeared that every room had a microwave and fridge. There is PLENTY of parking and Wal-Mart next door! Our group of 23 riders really enjoyed our stay and we didn\u2019t mind that the hotel is approximately 12 miles from the actual bike rally venue at West World. Had we stayed near West World in Scottsdale, we would have paid triple the price! The morning breakfast was just enough to get us on our way and hold us until lunch. The attendant worked hard every day to keep the scrambled eggs and biscuits & gravy coming, and everything was always stocked. There was also a waffle maker, along with cold cereal, oatmeal, fruit and pastries. We are already planning our trip in April 2010 and intend to stay at the Comfort Inn North at Bell & 17th Ave. Thank you again to the staff and management \u2013 you all deserve a raise!! See you next year!", "Date": "April 7, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "3", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "2"}, "AuthorLocation": "Eugene, Oregon", "Title": "\u201cBest Stay I've Had At A Comfort Inn\u201d", "Author": "nikoellynn3", "ReviewID": "UR21960002", "Content": "I frequently fly to phoenix for business and I always stay at the Comfort Inn in North Phoenix. The rooms are always very clean and the staff is friendly and helpful. The pool is beautiful and the price is affordable. Overall it's always a great experience.", "Date": "November 18, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Albuquerque, NM", "Title": "\u201cNice little hotel, great pool area\u201d", "Author": "newmexicomommy", "ReviewID": "UR17378536", "Content": "We ended up at this hotel unexpectedly after fleeing a terrible hotel down the street my husband had reserved sight-unseen (he hadn't bothered to check TripAdvisor, needless to say). We were VERY pleasantly surprised by this hotel. Nice rooms (a bit small but still nice), very lovely little pool area with a great pool, great breakfast in the morning with eggs, etc. It was quiet and the property seems well-managed. Everything we have come to expect from a Comfort Inn, which has become our go-to hotel chain when we travel on short notice. Not really a \"destination hotel\" but more than adequate for a short stay or business trip. It's very convenient to the freeway. We found it very comfortable and it more than suited our needs and saved us from what would definitely have been a horrible stay down the street :)", "Date": "June 30, 2008"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "gayville, nj", "Title": "\u201cAn absolute \"Gem\" of a property\u201d", "Author": "crotchscratcher", "ReviewID": "UR7616643", "Content": "This was undoubtedly the most pleasant and peaceful stay I have ever experienced in any motel/hotel property. The calm atmosphere both inside and outside the property allowed us to get some well deserved rest. The staff were superb and the room we stayed in smelled like fresh cut flowers the entire time. The comforters on the beds had to be brand new and the pillows were extremely light and fluffy. The sheets were almost like satin. We really felt like royalty our entire stay. I would recommend this property to heads of state and other visiting dignataries.", "Date": "May 14, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Check in / front desk": "4", "Overall": "1.0", "Value": "1", "Rooms": "2", "Location": "5"}, "AuthorLocation": "southern california", "Title": "\u201cHorrible experience\u201d", "Author": "moval", "ReviewID": "UR7280880", "Content": "Date: March 30 - April 1, 2007 Reviewer:Southern California This was a great disapointment to say the least. The rooms were very small. Our room key did'nt work we had to wait for it to be re-keyed also there were several other guest complaining that their key did not work.. The hotel offers a small laundry area and the machines were out of order. The outside area/grounds were in poor condition. The staff however, were nice and kind but this place was in bad shape as far as I'm concern. They really need to re-vamp this place .", "Date": "April 4, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "2", "Check in / front desk": "5", "Overall": "2.0", "Value": "2", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Central California", "Title": "\u201cUnder Construction\u201d", "Author": "lindapatterson", "ReviewID": "UR5929097", "Content": "The rooms were clean and comfortable. Our shower did not work and we had an inch gap of open space under our door. The Front desk staff were wonderful and moved us. We must give the customer service here an A ++++. Until the renovation and construction of structures around the hotel we would not stay there.", "Date": "October 8, 2006"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Livingston, Mt.", "Title": "\u201cvery shabby and dissapointing\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4827110", "Content": "This motel does not stand up to the quality we usually find at a Comfort Inn. We were promised a first floor, smoking room when we made our reservations. We were put in a third floor room and only after much discussion got a room on the first floor. We are both in our 70's. There is only one elevator for the three floors and it is small and slow and one worries that you will not make it to the top. The fixtures for the wall lamps kept falling out of the sockets because the sockets were so old. The walk-ways were dirty. Six packs of beer were stacked on the walk-way from Saturday till we left around noon on Monday. The only ice machine for the whole complex did not work. Towels and sheets were shabby, thin, and grey from age.The bath tub was very dirty and the drain plug did not work. The price of about $100.00 a night really was excessive for a room of this caliber. We do not intend to stay there in the future.", "Date": "April 1, 2006"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "1", "Service": "1", "Rooms": "1"}, "AuthorLocation": "Kansas", "Title": "\u201cWorst place I have ever stayed. Very dirty rooms. This place needs imploded.\u201d", "Author": "Tango9", "ReviewID": "UR4743039", "Content": "Please avoid this hotel at all costs. It needs a complete renovation or torn down and re-built. The management matches the hotel. Very dis-respectful. The rooms are very filthy and torn up.", "Date": "March 29, 2006"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "upstate new york", "Title": "\u201cWhat a dump!\u201d", "Author": "spojniagal", "ReviewID": "UR4522514", "Content": "Non-smoking room smelled like musty smoke and had cigarette burn holes in bedspread. Blood or some other organic material on other bedspread. Dirty carpet. No cold water, only extremely hot. Towels were paper thin. Door didn't fit frame. Looked like it had been broken into and haphazardly fixed. Full dumpsters next to outside stairs. People lying down sleeping on outside hallway floors. Don't even think about staying here!!!!!", "Date": "February 26, 2006"}, {"Ratings": {"Cleanliness": "2", "Overall": "1.0", "Value": "2", "Service": "2", "Rooms": "2"}, "AuthorLocation": "Lompoc, CA", "Title": "\u201cIf you want lots of action at 2AM this place is for you\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4368043", "Content": "We were scheduled to stay there for 5 nights, but only made it through 4 (barely)! Every night there were fights, cops, doors slamming, screens ripped off room windows, horns honking in parking lot, etc, etc. We left a day early and stayed elsewhere to get some sleep!!", "Date": "January 21, 2006"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "1", "Service": "3"}, "AuthorLocation": "", "Title": "\u201cAbsolutely terrible!!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3321432", "Content": "We recently had a reservation for this Comfort Inn. I was shocked to see how run down the hotel was. The surrounding area was dirty and there were many people wandering around. Before entering the hotel, I knew I would not feel safe. We never did stay there, so I cannot comment on the rooms. However, the lobby area was dark and dingy. I do have to say that the gentleman who helped me allowed us additional time to find an alternative hotel. This is not somewhere I would consider staying at again. It was dirty and did not promote a feeling of safety or comfort.", "Date": "April 1, 2005"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Prescott, AZ", "Title": "\u201cNo Comfort Here\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3194278", "Content": "Our first room was right over the laundry (we asked for a quiet room). The dryer vents were so loud, I thought we were next to a jet runway. The carpet was extremely dirty. No remote for the TV, which had a 1/2 black screen anyway, so you couldn't really watch TV. After we changed to a quieter room with a TV that worked, we found that the carpet was extremely dirty in this room, too. After the smokers moved in next door (we're non-smokers), the smoke drifted into our room, too---maybe through the thin walls. Huh!?! Lots of transients wandering through the parking lot, so I never went out alone. Forget this place!", "Date": "February 15, 2005"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "San Diego, CA", "Title": "\u201cComfort Inn not so comfy\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR932916", "Content": "Staff was very pleasant, however, blanket was threadbare, towels were scratchy, and toilet paper was not rough. The television was limited to about a dozen stations, not that it mattered as the picure was so dark it was hard to make out the actors. The sound of the shower from an adjoining room was so loud that we thought it was our toilet running.There was plenty of hot water, however, it was so hot that you could easily scald yourself if you weren't very careful. Only one washcloth was provided. Last but not least the carpet was so dirty that when I stepped into the tub to shower the water became muddy. Would not stay there again.", "Date": "April 11, 2003"}], "HotelInfo": {"Name": "A Victory Inn & Suites Phoenix North", "HotelURL": "/ShowUserReviews-g31310-d73743-Reviews-A_Victory_Inn_Suites_Phoenix_North-Phoenix_Arizona.html", "Price": "$40 - $56*", "Address": "
1711 W. Bell Road, Phoenix, AZ 85023
", "HotelID": "73743", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/d2/f7/d2f7edff9637d6d276c08fd69259a5444large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73751.json b/Fuente datos/73751.json new file mode 100644 index 0000000..5c01540 --- /dev/null +++ b/Fuente datos/73751.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Sioux Falls, South Dakota", "Title": "\u201cGreat example of Marriott service\u201d", "Author": "melorohrer", "ReviewID": "UR128257555", "Content": "We stayed at this Courtyard for one night and were very impressed with the service and room. We needed a fridge so they upgraded us to a king suite. Lots of room and a very comfortable bed. We couldn't ask for anything else.", "Date": "April 21, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Arkansas", "Title": "\u201cGreat value for Marriott Courtyard!\u201d", "Author": "pumpkee", "ReviewID": "UR128021335", "Content": "My wife & l were in town for the weekend Jazz festival. We were looking for a quality place to stay at a good price... marriott courtyard filled the bill perfectly! We arrived late... (after 10 o'clock pm), but the night clerk was very friendly and the room was comfortable and waiting for us! The only negative, (if you can call it that), was that we were on the outside looking over the parking lot instead of the 'Courtyard'..... but that's just a minor details since we were'nt in our room that much anyway! The marriott courtyard is always a great value and it made this a very special trip for us!", "Date": "April 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "St. Cloud, MN", "Title": "\u201cFriendly staff -- Average room\u201d", "Author": "rkight57", "ReviewID": "UR127568231", "Content": "We stayed at this hotel from April 4th through April 9th. The staff is extremely friendly. The average rating is almost entirely due to the set up of the room and the amenities in it. I stay at Courtyards whenever there is one near my business or recreation. I have never actually seen a Courtyard that doesn't have a refrigerator and microwave in the room. That is one of the main reasons I choose them over some cheaper hotels. When you are staying in a place for several days, it is such a nice amenity to be able to keep stuff cold or make some microwave popcorn. Anyway, this Courtyard does not have either of those things in the room. I was able to request a refrigerator, and they happened to have one available, so that was good. I guess I have just come to expect that as a standard at courtyards. Also, this room had only one mirror and the outlet by this mirror didn't work. I don't care about that, since I have no hair. :-) My wife and daughter, however, did not like this at all. The housekeeping on our floor was also substandard. They did the minimum, I thought. The courtyard and pool area at the center of the hotel were absolutely wonderful, however.", "Date": "April 9, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "1", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Carlsbad, California", "Title": "\u201cNice Hotel - poor experience.\u201d", "Author": "pipermama", "ReviewID": "UR126920572", "Content": "My family spent two nights at this hotel on Mar 23 & 24, 2012. We had a double queen room overlooking the pool area. Enjoyed sitting out on the balcony, which had 2 chairs and a small table). The room was nice and roomy and offered free wi-fi. Was disappointed there was no mini-fridge. But otherwise the room was a typical Courtyard Marriott room. Ate breakfast one morning in the downstairs lounge/dining area. They offer a standard buffet or a cooked to order breakfast with very limited choices. The wait staff was attentive and friendly and the food was nothing fancy but well prepared. My only complaint is that the guests in the room next to us came in at 1:30 AM one night. Turned on their music quite loudly and were themselves loud. After 30 minutes it became apparent they were not \"settling in\" for the night. I called the front desk, for at this point my whole family was awake and unable to sleep past the noise. The front desk sent a night watchman up to check it out. Then at about 2:15 we heard the phone in the next room ring and expected the music to go off and things to quiet down. This was not the case. The people cranked up the music and partied until about 4:30 AM. That morning after breakfast I told the front desk woman about our experience and she pretty much shrugged it off. Which is why I give this otherwise good hotel an average rating. Customer service should have been at least apologetic or something! Especially in consideration that I'm a Marriott GOLD member and loyally stay at Marriott hotels. I realize that the staff cannot control what other individual guests do, but there should be some measure in place for incidents such as this.", "Date": "March 29, 2012"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "", "Title": "\u201cNewly renovated, excellent location and service\u201d", "Author": "Marcopolo111", "ReviewID": "UR126204961", "Content": "This is a typical Marriott Courtyard which has recently been fully renovated. It is now in an excellent shape, clean and well maintained. Some of the negative critiques of some reviewers were probably written before the renovation. Most of the clients we observed were on business. It is conveniently located in North Scottdale, surrounded by dozen of budget and upscale restaurants. Is has a very small fitness center but a very nice and simple swimming pool, well designed and appointed. The staff is great and the price is reasonable for the quality and location.", "Date": "March 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201cClean and Comfortable\u201d", "Author": "KazzieWazzie", "ReviewID": "UR125472257", "Content": "Travelling with allergies and a herniated disc is no fun. Thankfully the rooms here were really clean and smoke-free! The pillows and bed were really comfortable too! I enjoyed my 2 nights' stay here while attending a conference nearby. Would stay again in a heartbeat!", "Date": "March 1, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "3", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Colleyville, Texas", "Title": "\u201cExcellent Service\u201d", "Author": "Ken H", "ReviewID": "UR124768930", "Content": "I left my Kindel at the hotel and didn't realize it untill I returned home that eveing. I had an e-mail in my inbox from Julie the operations manager. Housekeeping found my Kindel on the bedside table, Julie wanted to know if she should ship it to me or would like to pick it up on my next trip. THanks Houskeeping and Julie, I travel to Phoenix often and will always stay at this hotel.", "Date": "February 18, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Beaverton, Oregon", "Title": "\u201cComfortable & quiet stay\u201d", "Author": "Philip H", "ReviewID": "UR124139958", "Content": "Good location, adjacent to the Black Canyon Freeway at the Dunlap exit. Excellent, and usual Marriott quality, everything worked well, room was spotless, beds comfortable, spa & pool clean. Good breakfast.", "Date": "February 5, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "San Diego, California", "Title": "\u201cNice hotel for the price.\u201d", "Author": "THOWARD1", "ReviewID": "UR120891083", "Content": "Easy location, next to the freeway and walking distance to breakfast and Outback Steakhouse. Very quiet, clean and beds were really comfortable. I loved the extra pillows, soft, clean linens as well. Good deal.", "Date": "November 21, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "4.0", "Value": "4", "Service": "4"}, "AuthorLocation": "Big Lake, Minnesota", "Title": "\u201cComfortable Stay\u201d", "Author": "Triplewin", "ReviewID": "UR117900744", "Content": "Staff was extremely friendly. Hotel has a nice business center located directly off lobby. On-site breakfast buffet available for a charge. Outback Steakhouse within walking distance, broader selection within a short drive. Room was standard Courtyard. Clean, comfortable, A/C worked great without excessive noise. Internet service worked without a hitch. Shower was good w/ plenty of hot water and pressure. Overall exactly what I look for. I recommend.", "Date": "September 10, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "4", "Rooms": "5"}, "AuthorLocation": "Fremont, California", "Title": "\u201cTypical courtyard\u201d", "Author": "softengg C", "ReviewID": "UR117880892", "Content": "Typical courtyard, clean, good room, easy checkin, spacious room etc etc.. Will stay again", "Date": "September 9, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Wakefield, RI", "Title": "\u201cFairly new Fairfield/Courtyard - 20 mins from PHX airport\u201d", "Author": "edtoby007", "ReviewID": "UR100177328", "Content": "This is a fairly new (< 2 years) combo property- Fairfield and Courtyard, adjoined and built in an \u201cL\u201d shape. It\u2019s on the outskirts of Chandler (off Route 101, 20 mins from airport)) and appears to cater to the nearby businesses as opposed to the leisure traveler. There is a hallway that joins the two hotels, either side can check you in. The CY has their new modern look (bistro, etc), the Fairfield is of the Inn and Suites variety. I stayed there3 nights and noticed that the Fairfield desk clerk is not there late at night & early morning, and a sign directs you to the CY desk. Free breakfast at Fairfield, you pay at the CY. Free USA Today but no Wall Street Journal. Fast internet, limited TV channels (40). There are no restaurants within walking distance but dozens within 10-15 minutes, lots of upscale shopping as well. Rooms (as well as both hotels in general) were in excellent shape, very clean and comfortable. Nice exercise room and decently sized pool. In back of the hotel is hundreds of acres of flat land, apparently ready for development some day. Not really much else around the hotel. If you\u2019re a jogger, there is a dirt trail behind the property. I stay in the Phoenix area a lot and have found that these hotels are amongst the most inexpensive Marriott properties, when there is seasonal high hotel demand (like Jan-March). This is likely because they\u2019ve built these properties in advance and in expectation of higher business demand, which is not at the moment. During the summer months, most of the Marriott properties drop their rates and its feasible to even get an upscale resort type property for under $100. I\u2019m sure the 100+ degree heat has something to do with that!", "Date": "March 14, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Chino Hills, CA", "Title": "\u201cNice Place\u201d", "Author": "CheapThrills", "ReviewID": "UR49374764", "Content": "We stayed here for two nights with my daughter's softball team. The hotel was very nice, very clean, and the staff was efficient and friendly. The location is right off the freeway and convenient to a lot of restaurants. The continental breakfast wasn't anything to write home about, but then again, we weren't expecting much for the price we paid.", "Date": "November 16, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Bayard, New Mexico", "Title": "\u201cCourtyard Phoenix N. is an excellent business function location\u201d", "Author": "Saferich", "ReviewID": "UR7657116", "Content": "I had read some reviews of this hotel which I am sure came before the remodeling. It was a beautiful location, outstanding landscaping, rooms, staff and meeting facilities. I do instruction around the southwest and have stayed at many hotels; however the staff was the most courteous and efficient that I had seen in some time. I highly recommend it for the vacation and business travellers. My stay was most comfortable and relaxing.", "Date": "May 20, 2007"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Location": "1", "Rooms": "1"}, "AuthorLocation": "san diego", "Title": "\u201cToo much air freshener!!! Yuck!\u201d", "Author": "travelernow", "ReviewID": "UR7187131", "Content": "The room REEKED of air freshener. They spray it on the carpet to make the room smell \"fresh\". The assistant GM said there were no more rooms available (although the parking lot was mostly empty). We managed to tough it out by carpeting the room's floor with towels from the pool area. Still stunk, but it was tolerable. The neighborhood is a wasteland. Just big chain motels and big chain restaurants. There was no bathroom near the pool and jacuzzi. I wonder what people do when they need to go??? Stay somewhere else.", "Date": "March 18, 2007"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Las Cruces, NM", "Title": "\u201cNot bad at all\u201d", "Author": "nmnative", "ReviewID": "UR6230986", "Content": "We stayed at this hotel on Thanksgiving night and the next night also. I had booked this hotel months prior to our stay because I knew we were going to be visiting relatives for TG. The hotel is remodeled. We had 2 double beds on the 3rd floor. I requested 3rd floor facing the courtyard and that is what I got. It was quiet for the most part. We had a nice view of the pool below. The pool and jacuzzi were nice. What I really enjoyed was the high speed internet because I hadn't been on a computer in over a week. Everything was clean and everything worked fine except for our door. For some reason, it wouldn't open because the actual handle kept sticking. We could get out of our room, but we couldn't get back in. Maintenance came the next morning and fixed the door. There is a nice breakfast buffet in the morning, it is 9.95, but has every food you could ever imagine. They provide apples at the front door and coffee and tea when ever you want it. I don't have any major complaints.", "Date": "November 28, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "4", "Rooms": "5"}, "AuthorLocation": "Ramona, California", "Title": "\u201cRenovated and excellent!\u201d", "Author": "CTBurke", "ReviewID": "UR4626175", "Content": "After booking this property, we went to TripAdvisor and saw some horrid reviews. Then we found that it was not rated by AAA, upon whom we trust for good information. That raised some red flags for us. Trepidations are unwarranted. My wife and I travel a lot and stay at moderate-budget properties. We've had our share of bum deals but this was NOT one of them. Our room was clean, spacious, and seemed to have EVERYTHING brand-new. The hotel desk clerk said that the property had been recently renovated. Everything worked well. The bed was comfortable. Shower was strong and hot. TV worked fine. Our room had a comfortable couch, too. Though we didn't use the pool, the Jacuzzi was wonderful, in its own three-sided room with free towels. The property is located on the frontage road right by I-17 with easy access to downtown Phoenix. A large shopping mall and an entertainment complex (Mini-golf and \"midway\"-type rides) are just across the freeway. Walking distance to some fine chain restaurants. I suspect that this property was not listed by AAA because the renovations were not complete at the time of the AAA Tour Book's publications. This is definitely a three-star facility with no flaws that we could see.", "Date": "March 16, 2006"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "2", "Service": "3", "Rooms": "1"}, "AuthorLocation": "San Francisco, CA", "Title": "\u201cNobody needs a hotel this badly...\u201d", "Author": "Cueroso", "ReviewID": "UR4155669", "Content": "I stayed at the Courtyard Phoenix North as part of a brief business trip. The front desk staff is friendly enough, although the desk itself is in a very strange location that forces customers to walk down and around, through construction and equipment. It also places the counter at roughly chest level or higher, making one feel like a child begging for a cookie from mommy. But that's not the reason for the review title.... I was dead tired and starting to get sick, and I wanted a nice hot bath and a little television. The bathtub was dirty (I could feel it against my skin), and the television didn't work. I was just too tired to care. Next morning, I flushed the toilet and watched as it flooded the entire room with 1-1/2\" of filthy water, including someone else's cigarette butt. Some of my belongings were involved in the muck. They moved me to another room, but that room was still either occupied or not yet cleaned after a check-out. There were used....well, I don't want to know....on the night table and towels everywhere. I was finally moved to yet another room that had just been renovated less than a week earlier. This room not only had no toilet paper, but not even a toilet paper HOLDER! There was already a mould problem in the shower, and I was likely the first person to have stayed in this room since it was renovated. There was no full-length mirror anywhere in the room. For all of this, I got a can of iced tea, a bag of cashews, and a coupon for a free breakfast. Gee, can you spare it? :-( I would have thought that a free STAY would have been more appropriate at this point! As you might guess, I will never set foot in this hotel again, and I really believe that nobody needs a hotel desperately enough to stay here. Not when there are so many competitors in the neighbourhood.", "Date": "November 30, 2005"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Seattle, WA", "Title": "\u201cPar for a courtyard\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2577341", "Content": "About par for a courtyard. The room was a little old, and was kind of dark. Bed wasn't very comfortable. Fine if you're just there for a night or two. There are tonnes of other hotels in the neighborhood that probably deliver similar value.", "Date": "September 15, 2004"}], "HotelInfo": {"Name": "Courtyard by Marriott Phoenix North", "HotelURL": "/ShowUserReviews-g31310-d73751-Reviews-Courtyard_by_Marriott_Phoenix_North-Phoenix_Arizona.html", "Price": "$90 - $147*", "Address": "
9631 North Black Canyon Highway, Phoenix, AZ 85021
", "HotelID": "73751", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/62/a6/62a6fa594781170753a9ed7c815655793large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73757.json b/Fuente datos/73757.json new file mode 100644 index 0000000..3a71905 --- /dev/null +++ b/Fuente datos/73757.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "5"}, "AuthorLocation": "Sioux Falls, South Dakota", "Title": "\u201cGreat location, not impressed with the room\u201d", "Author": "melorohrer", "ReviewID": "UR128257446", "Content": "We wanted to stay downtown so we could walk to Chase Field. The hotel was ideal for this. The parking is expensive $23 and $12.99 to use the internet. The room was small but upscale. I stayed at the Courtyard the next night and was more impressed with it than the Renaissance. Half the price and free internet, parking and breakfast. They have spent all of their money on the lobby of the Renaissance instead of the rooms.", "Date": "April 21, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Battle Ground, Washington, United States", "Title": "\u201cExcellent customer service\u201d", "Author": "Cheryl B", "ReviewID": "UR128198095", "Content": "We experienced a major challenge when we purchased our reservation online and it was lost in the system. We spent many hours of frustration trying to confirm our reservations when Alexander Turley, took us on and secured our rooms which ended up being much nicer rooms! Thank you Alex! We will be back. Cheryl", "Date": "April 19, 2012"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "New Orleans, Louisiana", "Title": "\u201cShould be better Soon\u201d", "Author": "acoulter", "ReviewID": "UR128140277", "Content": "Service excellent, decor and ambience are pleasant, breakfast is generous, fitness room average and good. Concierge Room is dreadful by Marriott standards. I'll return when the Concierge room has breakfast and wine/snacks in the evening. Until then, stay @airport Marriott -very good place.", "Date": "April 18, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Utah", "Title": "\u201cGreat Service\u201d", "Author": "UtahPuglover", "ReviewID": "UR127982776", "Content": "We had booked with a 3rd party and there was conflicting info on whether the room was really reserved. We spoke with several people at both the 3rd party and the hotel but when Alex Turley got involved he took care of everything. We had a beautiful room and couldn't have been more pleased. Everyone was so friendly and accomodating.", "Date": "April 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "2", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cJust ok.....\u201d", "Author": "lonlon97", "ReviewID": "UR127834970", "Content": "We arrived at the hotel around 9 pm on a Friday night. The check in process was smooth and everyone was very friendly. The hotel is downtown Phoenix but $23 for parking is a bit expensive. When we asked for advice regarding alternate parking options nobody was able to provide suggestions(very convenient). The room at first glance was beautiful but being a newer hotel I was suprised to see as many signs of wear and tear. We were lucky enough to get a room on the 5th floor so had access to a balcony area for smoking which was great because the hotel only has non smoking rooms so I thought we'd have to make a trek to the lobby each time. I will say that I think they cut costs with the beds. The bed was not very plush which was the biggest diappointment. Overall, the hotel was nice enough. I would stay there again if needed", "Date": "April 13, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Location": "4", "Rooms": "3"}, "AuthorLocation": "Kansas City, Missouri", "Title": "\u201cDisappointing for a Rennaissance.\u201d", "Author": "micahlh", "ReviewID": "UR127564603", "Content": "The lobby looks great and the staff is friendly but this hotel needs a lot of improvements. The valet service is slow and you can't self park. You can't get espresso at the coffee bar. The rooms could be cleaner (black stuff around inside of toilet). The walls are thin and noise from hall and surrounding rooms is easily heard. The staff are very friendly but can't make up for the average accommodations.", "Date": "April 9, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "San Diego", "Title": "\u201cSo so\u201d", "Author": "TLL07", "ReviewID": "UR127372335", "Content": "Stayed 3 nights here for business meetings. I'm a Marriott Platinum which they acknowledged when I checked in and told me they gave me a nice room. Later I found out that 2 of my colleagues who are Silvers in the program were upgraded to suites and sent notes from the manager saying how thrilled they were to have them staying. I received neither an upgrade nor a note so I guess my high degree of loyalty to Marriott doesn't matter at this hotel! The room was nice and beds were comfy but the A/C didn't work. It took them an hour to fix it and then they left plaster and who knows what else all over my carpet so I had to call down again to ask for someone to vacuum. The front desk staff was only mildly helpful but the staff supporting our meeting were very nice. Lobby was beautiful but as others have said there are obvious areas they haven't addressed in the renovation. I said Hail Mary's every time I got in the elevator as it frequently stopped a couple inches above or below the floor and I felt it was only a matter of time before I got stuck. The concierge lounge is very limited although the free breakfast they offered instead was quite nice. The gym is in serious need of an overhaul. Several of the machines were broken completely or partially. My team has frequent meetings in Phoenix but I don't believe we'll use this hotel again. It's too much of a mixed bag.", "Date": "April 6, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "New York City, New York", "Title": "\u201cSwank\u201d", "Author": "MJL395", "ReviewID": "UR127072982", "Content": "I stayed here for one night on business, I was surprised by the hotel. I have never stayed at a Renaissance property and this was a really nice hotel. Close to restaurants and a short walk to the US Airways Center for the Suns game. I would stay here again.", "Date": "April 1, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Greensboro, North Carolina", "Title": "\u201cUsed to be a Wyndham, off to a good start as a Renaissance\u201d", "Author": "Dorkus", "ReviewID": "UR126921853", "Content": "This place used to be a Wyndham Hotel IIRC, and is now a Renaissance. So far, so good. Nice location, close to offices, civic center, sports complexes, etc., with a reasonable amount of bars and restaurants close by. Also adjacent to the light rail system, which offers a convenient connection to a bus that takes you to Sky Harbor. Check in was fast and painless, and the room was standard Renaissance (that's a good thing). A solid option if downtown Phoenix is your destination.", "Date": "March 29, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "vancouver", "Title": "\u201cTravel with family\u201d", "Author": "2010yvr", "ReviewID": "UR126895100", "Content": "We required 2 nights accomodation in Phoenix during a very busy time.Unable to get something in Goodyear we opted to stay downtown.We wre able to get a room at the Renaissance.The staff at check in were extremely welcoming and accomodating.Seeing we had 5 in our family they gave us a large corner suite that turned out to be just fantastic.Beds were comfortable,coffee maker in the room was very good.Fridge was usefull .Pool and work out facilities were excellent.For the price you will not go wrong staying here.Walking distance to many interesting venues and light rail right across the street.", "Date": "March 29, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Dallas, Texas", "Title": "\u201cGreat place\u201d", "Author": "dianaholbert", "ReviewID": "UR126779202", "Content": "Pretty rooms, delicious breakfast, and absolutely loony service some of the time, but I'd still stand by my \"excellent\" raiting. I love that the windows open!", "Date": "March 27, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "3", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Clearwater, FL", "Title": "\u201cGreat staff, nice stay\u201d", "Author": "CMEWALK", "ReviewID": "UR126607710", "Content": "My recent stay was very nice - the room was clean and spacious. Loved having the wardrobe in the bathroom - for business travel it was perfect!! Had a quiet room and a nice view on the 17th floor. Staff was very friendly even when there were two major groups staying at the hotel so it was full. The only problems were my toilet dripped, but I just shut the bathroom door in the evening so I could sleep. I did not have time to call in and report it. Not a lot of things to do downtown, but had a nice dinner at the Chevront Restaurant. The hotel terrace on the 5th floor was pretty cool.", "Date": "March 24, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "3", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Brno, Czech Republic", "Title": "\u201cGenerally very good hotel (except room 1134)\u201d", "Author": "pemahy", "ReviewID": "UR126360266", "Content": "Nice hotel, but between my room (1134) and next room are door in the wall so I hear every signle word from other room. I do not reccommed this room, but hotel is generally very good.", "Date": "March 19, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Miami Beach, Florida", "Title": "\u201cGreat Experience\u201d", "Author": "Paula S", "ReviewID": "UR126255774", "Content": "Recently I stayed at this hotel for a just under a week to see some spring training games and this was a great hotel! I am an elite member with Marriott so I can say that I have stay at many hotels and this is one of my favorites. Aside from the beautiful lobby and awesome room decor, the staff was great. The room was clean, comfortable, and newly renovated. There are two reasons why I decided to write this review. One was because I really thought it was neat to learn that a concept that the hotel follows is \"to find something wonderfully new\". As I was there my friend and I really discovered some great hole in the wall kind of places thanks to the staff. Thomas the bellman was great at giving us directions and advice on some great local places, and not to mention was always seemed to be there and greeted me and my friends every time I went downstairs. And the second reason was to talk about the manager Robbie who was great. I had a small issue while staying there and he not only corrected the issue but also made me feel better then before I even got upset. The professionalism and friendliness of everyone was great. I highly recommend this hotel to anyone!", "Date": "March 18, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Manly, Australia", "Title": "\u201ctrendy, nice hotel. friendly and helpful staff make up for problem-filled stay\u201d", "Author": "GlobalMiz", "ReviewID": "UR126244936", "Content": "I was impressed by the design and trendiness of the Renaissance. The atmosphere was lively and the hotel was nice. The rooms were big with huge bathrooms. However I had a few more than few problems that I would not expect when staying at a Marriott. If it wasn't for outstanding customer service I would have rated this stay a 2. The following things led to a poor experience: No hot water one morning. Three days (of seven) my room wasn't cleaned - around 4 or 5 PM I called to inquire and they were very responsivenss to sending housekeeping, but I'm not sure why it wasn't done. Bar service is very slow - the bartenders were nice however you often had to wait a long time for drinks/food. It wasn't really their fault, they were understaffed and it showed during busy times and happy hour. Valet - HUGE problem. Took at least 15-20 minutes to get my car, on one occasion they 'accidently' parked me in behind a bunch of cars parked for an event and I had to wait almost 45 minutes. The concierge lounge was subpar and needs improvement. In saying all of this, my stay was turned around by great customer service. I called management to speak about the problems and Andrea was terrific. She listened to my concerns, apologized, and followed up so things could be improved. The experience had not met my expectations of staying at a Marriott, however Andrea restored my trust in Marriott's commitment to great customer service. Additionally, Amanda at the front desk was so friendly and helpful. The concierage was a bit rude when I inquired about something, but I spoke with Amanda and she was able to provide a much better solution. She was cheerful and always willing to help. Hotel staff often make or break your experience, and Amanda's great attitude and friendliness along with Andrea's handling of problems are the reasons that this stay was turned into a positive one. I would happily choose this hotel again.", "Date": "March 17, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cBest hotel experience ever!\u201d", "Author": "Adam S", "ReviewID": "UR126232507", "Content": "I have never stayed at a hotel where I was taken care of so well. We were having a rough night and the way we were treated here made everything better. Thanks again!", "Date": "March 17, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Dayton, Ohio", "Title": "\u201cExcellent stay\u201d", "Author": "JEB44", "ReviewID": "UR126082155", "Content": "We traveled to Phoenix for the first time this March to visit the Grand Canyon and spring training. The Renaissance has a great location -- about 20 minutes to all the ball parks we wanted to visit. We were able to walk to numerous restaurants and businesses for breakfast and dinner. Everyone on staff was very helpful and accommodating during our trip. Marie, at the front desk, remembered who we were and was extremely helpful during our whole trip. The hotel is absolutely beautiful, and I would highly recommend others to stay there!", "Date": "March 14, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Dayton, Ohio", "Title": "\u201cExcellent\u201d", "Author": "Brutus0160785", "ReviewID": "UR126044024", "Content": "The Renaissance Phoenix was great. Every employee was exceptionally nice and helpful. It is ideally located near Chase Field and the US Airways Center with great dining locations all within walking distance. Our stay could not have been better. I would highly recommend the Renaissance Phoenix to others.", "Date": "March 13, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "", "Title": "\u201cGreat Location and Great Service\u201d", "Author": "Jwk222", "ReviewID": "UR126021493", "Content": "I am Platinum Elite with Marriott and travel throughout the country for business, spending the majority of my time on the road at other Marriotts. I have also been to downtown Phoenix in the past and found the hotels and restaurants in the area subpar. I recently stayed at the Renaissance during a business trip and was very pleasantly surprised with the quality of this hotel. While there are still updates needed to the corridors; the lobby, the rooms, and the food/bar are great. Also the staff's service and friendliness far exceeded expectations. I will choose this hotel again in the future and look forward to returning this spring for baseball. With the Renaissance, I will definitely choose to stay downtown instead of in Scottsdale when I'm here.", "Date": "March 12, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Columbus, Ohio", "Title": "\u201cGreat Location...Excellent Service\u201d", "Author": "Stacia T", "ReviewID": "UR126001494", "Content": "The Renaissance Phoenix Hotel is ideally located near all of the major downtown attractions. The front desk was very helpful. Marie, at the front desk, did a great job at check-in and throughout my stay. Floyd, the doorman, was very helpful and offered information about the area. The staff impressed me by remembering my name throughout my stay. The shower was great. The water was hot!", "Date": "March 12, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Eaton, Ohio, United States", "Title": "\u201cExcellent Hotel...Great Location\u201d", "Author": "Jeff B", "ReviewID": "UR125851101", "Content": "The Renaissance Downtown is an outstanding hotel. The staff were all very helpful and accomidating. I can't even express how pleased I was with the service from the front desk, to the consierge, to the valets. We were in town to watch spring training in the MLB's Cactus League. All of the stadiums that we attended were within 30 minutes of the hotel. We were able to cool off from the Arizona sun in the rooftop pool. Very Nice. For dinner we were able to walk to many restaurants in the downtown area. I would definately stay at the Renaissance again, should I make another trip to Phoenix.", "Date": "March 9, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "3.0", "Value": "4", "Sleep Quality": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Madison, Wisconsin", "Title": "\u201cAwesome Front Desk, Worst hotel shower ever.\u201d", "Author": "corey_sebes", "ReviewID": "UR125829670", "Content": "To start with, this is a pretty average Renaissance. Similar to most of the others I've stayed at. One thing that did stick out was how awesome the Front Desk was. We were going to a Suns game and needed to print our tickets. Amanda at the Front Desk really helped us out, and she was able to print them off for us at no cost (the concierge wanted us to pay $7 for 2 pieces of paper...). Two things that were really disappointing about my stay: - The valet service was pretty horrible. In the morning, I would call 15 minutes before I wanted my car (they recommend 10) and my keys would still be hanging on the board when I went downstairs to fetch my car. I also had brought my car back and told them to keep it out since I was leaving again in 10 minutes. I went downstairs, and it was back in the garage. Luckily the restaurant held my reservation. - The shower was also horrible. Most renaissances have the waterfall shower heads, and this one had one from the 80s. There was usually no water pressure when I showered at 5am, and the water was cold every morning except my last one there. I had to wash my hair in the sink multiple times. I didn't have a choice of my hotel, but I would probably stay at a Marriott instead just so I know the consistency is there. The Front Desk was OUTSTANDING through and so were the people I talked to in DTS.", "Date": "March 8, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Minneapolis", "Title": "\u201cAverage In Most Ways\u201d", "Author": "winwolf56", "ReviewID": "UR125617708", "Content": "This hotel is well situated in downtown Phoenix for the convention center (just a few short blocks), sports facilities or downtown office towers. It is a quick 15 minute or less cab ride (or Light Rail ride) to PHX. Note that downtown Phoenix is one of those places where the sidewalks are rolled up after dark unless there is an event on at the arena or ball park. While the area feels safe after dark, be prepared for a lot of empty store fronts. The hotel and rooms have been renovated reletively recently, but it is hard to mask that this is an aging hotel in a struggling downtown. LInenes were on the cheap side and room amenities inferior to other Renaissance Hotels I have been in previoulsy. Staff are very pleasant and made me feel welcome. Would not stay here again unless I specifically had to be in downtown Phoenix", "Date": "March 4, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Washington DC, District of Columbia", "Title": "\u201cFloyd Jones made me feel right at home!\u201d", "Author": "khay007", "ReviewID": "UR125516577", "Content": "I really enjoyed my 5 day stay at the Renaissance Phoenix Downtown. Floyd Jones, Doorman, made me feel at home everyday. He greeted me by name every morning on my way to meetings, and every evening when I returned. His positive energy is a valuable asset to the hotel. Food was also great, housekeeping excellent, and front desk & navigator helpful.", "Date": "March 2, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "5", "Rooms": "4"}, "AuthorLocation": "", "Title": "\u201cExcellent service and hospitality!\u201d", "Author": "Kmsmith803", "ReviewID": "UR125215415", "Content": "Stay was good rooms were in good condition. Service was good. This was my first time to Phoenix to visit my children and Geoff gave me great directions and places to eat. He made me feel right at home and comfortable. Phoenix is a great city and I will definitely be back to stay here.", "Date": "February 26, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cBest hotel in Phoenix hands down!!\u201d", "Author": "Terrymiller19", "ReviewID": "UR124788380", "Content": "I stayed at the renaissance over Christmas for business and man oh man it was the best hotel I've ever been to. When I got there the first thing I noticed was the beautiful lobby and great atmosphere. Marble floors, spacious, trendy, and very comfortable. The rooms were also very good. They have been newly renovated and the beds are great!!!! They have a really cool bar area called ICON in the lobby which has great appetizers. Overall the hotel is great and if you are going to stay downtown this is by far the best hotel but I think the thing that made this hotel just that much better was the awesome staff. They were friendly, clean cut, fun, and professional. Amanda at the front desk is very sweet and was helpful at answering many of my questions and still was fast and efficient at check in. I also worked with two bellman on my trip. Thomas and Floyd. Thomas brought my things up to my room and was not only friendly but extremely informative about the room and before I even had to ask if he would get me ice he already had the ice bucket in hand and offered to get some for me ad Floyd saved me from being late to the airport on my checkout. I was running late and he made sure to have a car ready and waiting trunk open and all, the second I walked out the door. Great customer service!!!!!", "Date": "February 19, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cClassy rooms, great location, fun bar\u201d", "Author": "KJohnson6969", "ReviewID": "UR124321383", "Content": "This hotel far exceeded my expectations. Great location right downtown, fabulous and friendly staff, and very sharp and comfortable rooms. The valet parking is a plus and the bar is a fun place to hang out and meet friends. Great experience and would definitely come back.", "Date": "February 8, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Los Angeles, California", "Title": "\u201cGreat Experience\u201d", "Author": "Zac S", "ReviewID": "UR124236802", "Content": "My trip started off terrible with delayed flights and long layovers but as soon as I got to the now renaissance hotel everything was great. The bellmen (Thomas) who I later got to know as TJ was an absolute delight. As silly as this may sound he felt almost like a friemd by the time i left. He was there every single day of my stay and his smile was always warm and inviting. As soon as I got there he went above and beyond to cater to me so I could just relax and unwind after such a stressful day. In addition to that, the front desk staff was great and the room was BEAUTIFUL. Newly renovated and the bed was unbelievably comfortable. The lobby was pretty and had real flame candles lit every night to set a comfortable mood and the bar ICON was great. A little small in my opinion but otherwise wonderful. As a business traveler this may have been the best hotel I have been to and will be requesting to stay here whenever I am in phoenix.", "Date": "February 7, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cHad many great experiences here!\u201d", "Author": "azwestmom", "ReviewID": "UR124089732", "Content": "This hotel has a great bar, the Icon, with a urban yet comfortable atmosphere, and the service is terrific. The food is great in the restaurant, but what I have really noticed is that when they are catering a large event, and serve a sit down dinner to hundreds, they do it quickly and efficiently and the food is always delicious and is always presented so nicely. I can honestly say I have never had a bad meal there. They always seem prepared for the event, and always have enough staff to take care of last minute requests. It is a beautiful hotel and the employees really seem to care about their customers!", "Date": "February 3, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Phoenix, Arizona, United States", "Title": "\u201cExcellent experience with events\u201d", "Author": "BreezyBB", "ReviewID": "UR124088714", "Content": "Working for a non-profit, I have used the Renaissance (formally Wyndham) for events for years and love them. I mainly work with Michael in planning the event and honestly ALWAYS have a great experience with him. He works hard to give me a competitive price and the customer experience, meals and events always are wonderful. So wonderful, my best friend had a wedding in 2010 on the terrace and it was amazing. Always pleased and I know to just come here first when planning my events.", "Date": "February 3, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "El Mirage, Arizona", "Title": "\u201cAwesome convention location!\u201d", "Author": "BethS623", "ReviewID": "UR124083488", "Content": "Our state organization had its annual convention here and we were blown away by the professionalism, the elegance, and the very workable space that we needed for our sessions and breakouts. The rooms were affordable and very nice. The staff treated us like queens! But the best part of all was our catering manager, Michael Petersen-Incorvaia, who treated us like family. No request was too big or small. He made us feel at home, provided us with much needed insight and guidance, and never once got annoyed with our crazy changes in food, set up, or needs. Michael Petersen-Incorvaia is the crowning jewel in the catering/convention department!", "Date": "February 3, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Location": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cFloyd makes it happen!\u201d", "Author": "Jtnjr3129", "ReviewID": "UR124059866", "Content": "It all starts at the front door with Floyd and just keeps getting better and better!", "Date": "February 3, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "West Yellowstone", "Title": "\u201cGreat Beds!\u201d", "Author": "patit", "ReviewID": "UR123877591", "Content": "Good Service. Nice room with good flatscreen TV. Comfy chair, decent view. Convenient location to the convention center. But the bed was the prize. It was so comfy!", "Date": "January 30, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Cincinnati, Ohio", "Title": "\u201cupdated rooms, good location\u201d", "Author": "Happy1950", "ReviewID": "UR123660421", "Content": "Hotel changed hands on Dec 31, 2011 so it is newly rennovated with new administration as Marriott. We had room on 15th floor and could see the gorgeous sunrises reflected on the cityscape. The room was large and very clean. Only weakness was no safe or refrigerator. Perhaps to be installed later? Immediately outside the hotel was the metro rail system that took us to great restaurants and museums. Rode all day for $3.50-went to the Heard Museum, the Art Museum and took bus to the large Scottsdate shopping mall- all for the one day price. Well within walkingdistance to nice restaurants and pro-team athletic areas too. So simple to follow directions and the concierge made it all easywith maps. All personnel at the hotel were so friendly and asked us repeatedly if they could help us. We will definitely stay there again. Perfect!", "Date": "January 26, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Friday Harbor, Washington", "Title": "\u201cFloyd the doorman is the best\u201d", "Author": "Cat B", "ReviewID": "UR123527209", "Content": "Every time you enter or leave this hotel, you will pass Floyd, who is wonderfully good-natured, alert, genuinely interested in each individual, caring, and has a wonderful sense of humor. Inside the hotel, which had changed hands from Wyndham to Renaissance only month before I stayed, the rooms are very nice, spacious, and beds are exceptionally comfortable. I spend about 100 nights a year in hotel rooms, so am used to restless nights in hotel rooms, but for the five nights I was here, I slept like a log every night - and that made me hate to leave. Shower has excellent water pressure. The hotel is within a few blocks of lots of interesting restaurants as well as the convention center.", "Date": "January 23, 2012"}, {"Ratings": {"Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Tyrone, OK", "Title": "\u201cNice Place Good location\u201d", "Author": "TravBann", "ReviewID": "UR122854349", "Content": "Went for NYE it was walking distance to a bunch of bars and restaurants. Room was great really clean. Parking seemed a little high.", "Date": "January 10, 2012"}], "HotelInfo": {"Name": "Renaissance Phoenix Downtown", "HotelURL": "/ShowUserReviews-g31310-d73757-Reviews-Renaissance_Phoenix_Downtown-Phoenix_Arizona.html", "Price": "$135 - $373*", "Address": "
50 East Adams Street, Phoenix, AZ 85004
", "HotelID": "73757", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/b5/09/b5097d197aa4d33538e7332fb6fc5ec86large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73760.json b/Fuente datos/73760.json new file mode 100644 index 0000000..787be04 --- /dev/null +++ b/Fuente datos/73760.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "huntington beach", "Title": "\u201cSpring Training Trip\u201d", "Author": "Posted by a cheaprooms.com traveler", "ReviewID": "UR127983912", "Content": "Nice and central location for the different stadiums that were visited. Rooms were okay but not thoroughly cleaned. The breakfast in the morning was pretty lame; cold cereal, bread and coffee. The price was right for what we received.", "Date": "April 16, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Flagstaff AZ", "Title": "\u201cSatisfactory Hotel, good location\u201d", "Author": "travlindr", "ReviewID": "UR127777437", "Content": "We go to Phoenix several times a year on personal business. We tend to stay at this hotel. It is a good deal for the price. Rooms are acceptably clean, beds are comfortable, the free breakfast is barely adequate, but you can order a full breakfast for $4. Pool and hot tub are nice. We are returning this month and will stay there again.", "Date": "April 12, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Phoenix, Arizona, United States", "Title": "\u201cDO NOT BOOK EVEN IF YOU'RE DESPERATE!\u201d", "Author": "epalent31", "ReviewID": "UR127502554", "Content": "If I could give it no stars, I would! I have never stayed in such a filthy, disgusting and RUDE place in my life! I wouldn't stay here if it were FREE!!! We went here for a short one night trip to Phoenix while we were looking for apartments to rent out and nothing worked! We made a complaint to the manager (and then had to call customer service who did NOTHING!) about the facility because of the rude service we encountered when we informed them of the numerous long, red hairs (I have brown hair!) that were found in our towels and cold shower that I had to take because the water wasn't working. The manager then went on to say that \"they were embedded in the wash.\" I uploaded pictures of the towels but we'll see if they post them. They were not embedded but rather picked up from the ground and re-folded after the previous guest used them. The company stands behind certain \"standers\" and the first core value that was stated on their \"plaque\" of promises wasn't upheld. We didn't receive the \"warm hospitality and clean comfortable rooms where everything work[ed]\" and even though our expectations were not met, [our] needs [were not met] in a timely manner\" (Days Inn Promise from plaque). They gave me a measly 25% discount and mocked me when I demanded my money back. The room wasn't clean or ready for us so why should I pay for less than mediocre service and accommodations which could have made me sick!?!?!?! How are they still in business!?!?!?!?", "Date": "April 9, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "1.0", "Value": "5", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Riverbank, California", "Title": "\u201cStay somewhere else\u201d", "Author": "Sandra K", "ReviewID": "UR126400888", "Content": "Very dirty, walls scuffed and run down. Our room not ready when we checked in, when we did go to our room, it smelled musky and moldy! Shower/bathroom were also dirty Very dissapointed", "Date": "March 20, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "1", "Overall": "2.0", "Value": "4", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Wheatland, Wyoming", "Title": "\u201cMixed Stay\u201d", "Author": "Kathy H", "ReviewID": "UR126179824", "Content": "The pool and courtyard area is very attractive and well kept, the restaurant and bar are OK. The rooms, hallway and elevator are dirty. We had a weekly rate which was very economical.When we checked in we were given keys to a room that was not yet cleaned and had to move our luggage to the 4th floor, after I had requested a 1st floor room because of a disability. Other than that the staff was courteous and helpful.", "Date": "March 16, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201cDon't stay here!!!!!\u201d", "Author": "Mia11111", "ReviewID": "UR126162089", "Content": "We entered the building and found it to be very unkept. The elevator floor seemed like it had never seen a vacuum, there was weird smell in the hallway. My sheets on my bed had cigarette holes in them, the bathroom had peeling sheet rock, door peeling paint like it was exposed to water damage. There so called complimentary breakfast consist of white bread,cheerios,mini muffin and coffee. I had asked the gentlemen who was keeping an eye on every one...( to make sure we signed in...really !!!! For this. !! ) if menu changes and he said no...this is all they offer.!! Oh and here's the kicker...we decided to take the staires and found the door to our floor had the handle broken off !!! NOT SAFE !!!!", "Date": "March 15, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Location": "2", "Rooms": "1"}, "AuthorLocation": "", "Title": "\u201cSmelly, dirty, loud, and uncomfortable. A complete dump!!\u201d", "Author": "Sarahanne113", "ReviewID": "UR126019175", "Content": "My mom and I were looking for somewhere to stay in march, which happened to be spring training, and only picked to stay here because it was under $100. It felt like highway robbery!! First off, the smell is absolutely terrible...a mixture between smoke and mildew. Even though we had a non smoking, the smokers were just doors away. The whole place feels dirty and dumpy, the carpet probably hadn't been vacuumed in a week and the elevator was full of grafitti. Our rooms had nothing but a broken picture and broken \"nightstand\" thing, and the bathrooms were gross. I had black hairs all over my towel and all over the shower. I also only went in the bathroom and shower in my flip flops...I'm not picky but the floor was so yucky looking. The toilet took 3 flushes to clear itself, and the instructions on how to use the confusing shower made no sense. My blanket had some sort of yellowish brown statins all over it, and my moms had ciragrette burns on it. Our night was not very restful either due to the constant slamming of doors and loud talking from rooms up and down the hallway and below us in the parking lot. I also heard a very loud scream in the hallway at 3 am. The \"breakfast\" in the morning contained nothing but sliced bread from the grocery store laid out to look pretty and Cheerios...we went to McDonalds instead. For $80, it was an absolute joke and insult to have to stay here. All we wanted was a clean and safe feeling hotel room to enjoy our weekend but we couldn't even get that. At all costs avoid this one!!!", "Date": "March 12, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "5", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Crown City, Ohio, United States", "Title": "\u201cStay Feb25-Mar3, 2012 while visiting St Joseph Hospital\u201d", "Author": "lazyhfarm", "ReviewID": "UR125530930", "Content": "Upon first entering this building I wasn't sure I had made the right choice. I traveled from Ohio with my mother to visit my Aunt in the hospital. I chose this hotel for its low rates to be honest. That being said, they gave me a discount because of visiting someone sick in hospital. For the price I could not expect the \"Hilton\". I felt the elevator and the hallway smelled like a cigar. Did not like that, however once in my room I turned on the air and after a few minutes it was better. The convenience to the light rail system was great. I walked less than a block to catch it and had to walk 2 blocks to get to the hospital. That saved me a lot of money. The security at the hospital would even pick me up and bring me back if needed or if I stayed after dark. That was awesome. The continental breakfast was just ok and I did eat it a few days. However for a small fee of $3.99 plus tax you can get an upgrade to any item on the breakfast menu. Between my mom and I we tried most of these breakfasts. They were very delicious and the waiter was absolutely awesome. He is a very, very nice man and very courteous and helpful.( I do not know his name but would like to Thank Him very much) He would ask about my Aunt everyday. That was a special touch. Thank you very much for that ! The bed was comfortable. When I needed something I would ask and I got it. So, it is an unexspensive hotel. Do not come here expecting way more than you pay for. However, if you need to visit someone in St. Joseph and can not spend an arm and a leg I would suggest you use this hotel. If you are looking for a resort, maybe not. However, even though I did not get to use the pool, I did sit by it and it was nice. The laundry was convienient and the fitness room was ok. Thank you all for being so helpful while visiting my Aunt.", "Date": "March 2, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "1.0", "Value": "3", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201cNo way this a recently renovated hotel!\u201d", "Author": "Evelyn570", "ReviewID": "UR123933964", "Content": "The website told me the hotel had just been renovated. No way! The room smelled moldy, the carpet was old and dirty. The tile was coming off in the bathroom. The bed mattress was old and not comforable at all. The plumbing was terrible! You are alternatedly cold or scalded with hot water even without changing the dial on the shower! The walls are thin and the next door rooms noisy. The ammenities are lacking... there are none. I even asked the front desk about the claim that the hotel had just been renovated. They said: \"Yes it has\". It must have been renovated to 1970's retro with the old moldy old dumpy furniture thrown in for effect! For the price I paid, I expect better than this. Clean and comfortable at least... which it was not. Even had to ask for washcloths, as none were provided in the room. Just two bath towels and one hand towel. Had to request toilet paper, too, as all that was there was one roll almost out. Had to wait over 30 minutes to get what I requested. The continental breakfast? Not much to choose from and most of that not replaced quickely when it was out from previous diners. Not ever staying at this hotel again!!!!", "Date": "January 31, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Orlando, Florida", "Title": "\u201cstayed a whole week visiting from orlando florida\u201d", "Author": "sexyblkchick29", "ReviewID": "UR123930764", "Content": "i honestly had a nice experience staying at this hotel,the staff was very nice and helpful with any questions i had as far as where to go in the city and how to get there !my room was very compfortable and i felt safe.........=and very afordable", "Date": "January 31, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "1.0", "Value": "3", "Sleep Quality": "1", "Rooms": "1", "Location": "4"}, "AuthorLocation": "Guadalupe", "Title": "\u201cMolding/Smelly room\u201d", "Author": "June C", "ReviewID": "UR123000013", "Content": "Since I am a travel agent, and my clients wanted a hotel in mid town of Phoenix, AZ, I booked them with this hotel for the price and location. My client later called to tell me that room was molding smelling room I have myself stayed at Days Inn, and so did my client, this hotel needs upgrading if they want to stay in business.", "Date": "January 12, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "safford", "Title": "\u201cDays Inn You Should Be Ashame\u201d", "Author": "warren w", "ReviewID": "UR122848939", "Content": "Old run down dirty my blanket had bubble gum on it several places . No security guard on duty , Open door entry from poorly lit back parking lot . Witnessed two fights in area front parking lot that night . With group 22 young ladies that were harrased by from man on same floor he opend door kept yelling help me help me front desk no help at all . We took chairs from room and posted our own guards in hallway . Scale 1-10 we give it a minus 5 ...", "Date": "January 9, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "5", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "", "Title": "\u201cConvenient Location and Great Rate\u201d", "Author": "Wafflek9", "ReviewID": "UR120933486", "Content": "I stayed at Days Inn a few weeks ago and had a great time. The staff was friendly, rooms were clean, and no hassles with parking. It was a short walk to the light rail which made for easy and safe commuting to bars downtown. Never used the breakfast because it ends too early, but had dinner in the restaurant and it was good and plentiful, very interesting place with an outdated feel but a good following of locals like it was their secret. The pool was beautiful, the other public areas and rooms need some updating which the new GM said is slated to begin next summer. Overall I would definitely stay here again.", "Date": "November 22, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "The Hague, The Netherlands", "Title": "\u201cConvenient budget hotel close to amenities\u201d", "Author": "levado", "ReviewID": "UR119981444", "Content": "This hotel is located on a busy road close to amenities (stores, restaurants, car hire) and is right next to one of the light rail stations. That means it will cost you only USD 1.75 to get here from the airport (much cheaper than a taxi at USD 30-35) - you need to take the free airport shuttle to 44th/Washington which is the terminus for the airport shuttle bus, then buy a single ticket from here at the ticket machine for the light rail to the hotel. The ticket machine gives change by the way, all in dollar coins. This option is feasible if you don't have too much luggage and it's not too heavy. I stayed here both at the start and end of my vacation and rented a car from Enterprise just along the road, and you pay far less in city tax if you hire a car from a location outside the airport, so this is a good location in this respect also. I was able to bathe in the swimming pool behind the hotel and the weather is almost always hot and sunny, so most people will be able to avail themselves of this opportunity. The free breakfast is fine, but nothing to write home about, only cereal, toast, pancakes and fruit and coffee.", "Date": "October 31, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "1", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Chinle, Arizona", "Title": "\u201csleepless in Phoenix...\u201d", "Author": "Charlene F", "ReviewID": "UR119768704", "Content": "location was good but the non-smoking room still smell like smoke and the beds were very, very, very lumpy, loud and old. The beds were very uncomfortable to try to sleep on.", "Date": "October 26, 2011"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Overall": "2.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Flagstaff, Arizona", "Title": "\u201cMaintenance is an Issue\u201d", "Author": "IncurableAdventurers", "ReviewID": "UR119755968", "Content": "This hotel appears to have been a nice property a couple decades ago, and the sad thing is it could still be pleasant, but maintenance needs to be addressed. I'm sure management could resolve all the issues we noticed if they put a little TLC into the property. First, the pool area was lovely, it is one of the rare hotel pools that is not only large, but also deep, reaching 10 feet. The hot tub was also large. But here is the problem, the palm trees in the courtyard have not been groomed and maintained, and therefore pigeons roost in the palms. There were droppings all around the pool area, and feathers everywhere, including the pool and hot tub. Nasty. Determined to get in the hot tub after a long drive we fished out the feathers and proceeded to get in. The jets appeared to be plugged and wouldn't work properly, and the water stunk. Let me say again, this was a real shame because the pool is a very nice area, but it certainly needs attention. Our room was spacious, comfortable and relatively clean. It even had a mini fridge. But, the shower would not drain. When we took our showers after the stinky hot tub experience, and then again in the morning, the water just collected in the tub until we were standing in half a foot of tepid shower water. So again, this is troublesome because just a little maintenance would resolve this unpleasant issue. Over all, I would not go so far as to give this property a 'terrible' rating, but I will not be staying there again unless I hear management has evicted the pigeons and unclogged the drains.", "Date": "October 26, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "2.0", "Value": "3", "Service": "4"}, "AuthorLocation": "Las Vegas, NV", "Title": "\u201cGreat location BUT!!!!!\u201d", "Author": "LVBeachlover", "ReviewID": "UR118001757", "Content": "The Days Inn Camelback has a Great location and a very nice staff BUT.. The condition of the Hotel is Very POOR!!!!! If this Hotel would renovate I think that it would be MUCH Better...", "Date": "September 12, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "1.0", "Value": "1", "Service": "1"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cStayed here because Air Conditioning at home was Out and this was the closest .\u201d", "Author": "Sandy G", "ReviewID": "UR117415184", "Content": "This hotel is in my neighborhood and I'm ashamed by what we found. As one other reviewer stated, the sheets were stained and the room smelled like stale cigarette smoke. The front desk person didn't seemed phased by the issues. I had to go to the desk to get clean sheets and to the store to spray for the odor. There were abandoned cars in the parking lot. Back door wasn't secured at all. Some guy came in with his bike and pail to get ice out of the ice machine. I later saw him urinating outside the back door. Had to laugh at the pet fee we were charged, pets are the least of their worries. Would have tough it out at home if it wasn't for the dogs. Too bad, this place is in a great location. At least glad we haven't sent any family or friends there.", "Date": "August 29, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "3", "Overall": "3.0", "Value": "4", "Service": "3"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cVERY Nice Pool, Inexpensive, Don't Expect Much from \"Breakfast\"\u201d", "Author": "boB M", "ReviewID": "UR116077753", "Content": "For the price the Days Inn Camelback Phoenix and Conference Center is a bargain. However there always seem to be some hiccups in quality or service that keep it just average in my book. I will stay here again in spite of these hiccups-hey, it's inexpensive and gives me a decent night's sleep (with earplugs). The Good: -VERY nice pool area and pool/hot tub -Friendly, accommodating staff -Large, fairly clean rooms -Inexpensive -WiFi internet worked well (though at times slowly) The Bad: -This trip they ran out of towels and pillow cases one day. Had to wait some time for them to be replaced (they took the old ones, so didn't have ANY towels), but when I complained they quickly responded (about 1/2 hour after I complained) with hot, just laundered ones... -\"Breakfast\" as they call it consists only of mini muffins, mini cinnamon rolls, thin everything bagels (onions for breakfast?) and cream cheese, a couple of cereals, some past-their-prime apples and oranges, juice, coffee and milk. The Ugly: -Toilet often had to be flushed repeatedly to fully evacuate waste. -Noise from street or other guests isn't very well insulated against. -This trip there were parties and slamming doors happening all hours of the night (even at 4 AM) and staff members (while friendly and sympathetic) weren't very effective in resolving noise complaints. All in all, I'd recommend this hotel, with the caveat that it can be noisy... For the price I still think it's a good bargain.", "Date": "July 31, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "5", "Overall": "4.0", "Value": "5", "Service": "5"}, "AuthorLocation": "New York", "Title": "\u201cGood Deal\u201d", "Author": "Missdriff", "ReviewID": "UR115363261", "Content": "I was worried when I read reviews from some of the people who had stayed here but we had a great time and the staff was wonderful. The pool was clean as was our room. When I asked for a refrigerator it was brought up right away. For the price we'd go back there again. It was easy to locate from the airport. The room was quiet and the beds were comfortable. We did have to get air freshener because at first it smelled a little musty but it did the trick. The bathroom was basic but the shower had good water pressure. A/C worked fine. The restaurant/lounge was awesome! Wish they had been open fourth of July weekend but we were there from June 28th through July 5th so we got to enjoy it before the weekend. Very friendly crowd at the lounge with a great bartender. Food was good. Other reviews said the neighborhood was scarey but it is Phoenix go a block one way and it will be fine go the other way and it will be scarey. The light rail was right there although we didn't make use of it. I thought it might be noisy because of that but it wasn't.", "Date": "July 14, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "4.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Santa Fe, New Mexico", "Title": "\u201cGood Value, Good rates, Great staff\u201d", "Author": "jahulbert", "ReviewID": "UR114366332", "Content": "After reading some of the reviews I was unsure about staying here. What a surprise! The rooms were average but clean. The pool area superb. And the staff were more than helpful. All in all I was very satisfied.", "Date": "June 19, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "1.0", "Value": "2", "Service": "2"}, "AuthorLocation": "Sydney", "Title": "\u201cHorrible. Beds/sheets were so dirty I slept on the floor.\u201d", "Author": "kham8480", "ReviewID": "UR113125717", "Content": "I had the unfortunate experience of staying at the Days Inn in November 2010. I had read the less-than-flattering reviews before I went but unfortunately had no choice to stay there as I was with a tour. The hotel smelled strongly of smoke, even though my friend and I were in a non-smoking room and the rooms were filthy. The base of my bed had a smear of blood on it, which I found revolting beyond belief. I couldn't bring myself to sleep in the bed, especially since I had read the hotel has bed bugs and blood smears are a sure sign the bed is infested, so I slept on a makeshift bed (made out of my clothes) at the front door, trying to keep my luggage and myself as far away from the bed as I could. I agree with previous reviewers about the hotel being in a dodgy area too. Someone tried to get into my room in the middle of the night, and there were shady characters roaming the halls late at night. In the end, I practically skipped out of the hotel in the morning. I couldn't wait to leave. In the end, it may be cheap, but is it worth getting bed bugs/getting robbed? I don't think so.", "Date": "June 13, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "4.0", "Value": "4", "Service": "4"}, "AuthorLocation": "London, United Kingdom", "Title": "\u201cRESPONSIVE STAFF AND A DELIGHTFUL GARDEN / POOL\u201d", "Author": "skyz4us", "ReviewID": "UR111894156", "Content": "A pleasure to check in and a clean, comfortable and good size room. Minutes from the light rail and a short walk to some fun restaurants including Postino and Hula. Relaxing garden, large pool plus hot tub ... hard to go to work!", "Date": "June 6, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cExcellent experience- I recommend\u201d", "Author": "ragenandnine", "ReviewID": "UR107881281", "Content": "Rooms were clean. Staff was excellent-friendly/helpful. Restaurant food was high in quality and taste- low in price. I had an excellent visit of 4 days, and enjoyed every moment. Wish I were still there. I felt like the staff really cared that your needs were met. Also felt the location was close to everything I was looking for. Even the other guest were friendly- I think this happens when people feel that they are getting value for the money spent. Price was great for the quality of service!", "Date": "May 11, 2011"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Sleep Quality": "1", "Rooms": "3", "Location": "2"}, "AuthorLocation": "portland OR", "Title": "\u201cSleep in your car, It'll be cleaner & more comfortable\u201d", "Author": "paqman016", "ReviewID": "UR92834316", "Content": "You'd better be desperate for a room to stay here! were down there for BCS championship game & chose this because of location & brand name. The list of negatives is too long to post, but I'll just say: horrible beds & linens, hair from previous guests stuck to shower curtain, poor water pressure in shower, no way to control water temp. in shower, etc.....", "Date": "January 13, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "QLD", "Title": "\u201cTHE WORST - DO NOT STAY HERE!!\u201d", "Author": "Brizzz", "ReviewID": "UR92243779", "Content": "This place was disgraceful!! DO NOT STAY HERE!! We checked in late afternoon after a long day of travelling. Our room (apparently non-smoking) reaked of tobacco / cigarettes. We asked to change, however, they stated they were 'full'?? We found this highly unlikely. The rooms were tacky, old and run-down, and the beds were springy and uncomfortable. The pillows were lumpy also. The location is also very dodgy! In the carpark we saw a violent domestic take place, a crack dealer try and sell us drugs and a car get broken into. The clientele that choose this motel also leave a lot to be desired. I know you can't choose who stays in your rooms, but I swear we saw hookers/pimps/druggies. Needless to say, it was a sleepless night. DO NOT STAY HERE!!!", "Date": "January 9, 2011"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cBED BUGS\u201d", "Author": "JackK644", "ReviewID": "UR86753057", "Content": "We found 2 full grown bed bugs in the room and one of our party woke up covered in bites. Do not stay at this hotel....", "Date": "November 11, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Sydney, Australia", "Title": "\u201cDid the job - bed, air conditioning, great pool and jacuzzi!\u201d", "Author": "hayleyep", "ReviewID": "UR70856832", "Content": "Only stayed there one night but found the place to be fine. No bed bugs to speak of. Staff were friendly and everything in the hotel was up to about 2-3 star standard as expected. Pool and jacuzzi were great. Only thing I found a little frustrating was turning on the shower! For us foriegners its normally hot and cold seperate taps but this thing had dials, levers, only one tap and was just super confusing! Instructions on how to use would probably be appreciated! Wasn't super close to Phoenix but public transport was close enough.", "Date": "July 14, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Boston, MA", "Title": "\u201cSuited our needs perfectly\u201d", "Author": "PhotoWendy", "ReviewID": "UR62753173", "Content": "We only stayed at this hotel for one night. We were vacationing in Arizona and wanted a hotel somewhat close to the airport for our flight out the next day. I was traveling with my three children ages 16, 14 and 8. The hotel was a bit old, but basically clean. We got a great value for the price. The free breakfast was wonderful. There was a resterant, but we didn't eat there. My son swam in the pool the night of our stay and it was clean. At the time we were the only ones at the pool. I also saw a few families using it in the morning while we ate our breakfast. The staff was very courteous. Our ride to the airport the next day was quick and easy (around 1/2 hr during morning traffic). We would stay here again!!", "Date": "April 29, 2010"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Vancouver, Canada", "Title": "\u201cStay away if you don't want your holiday spoiled\u201d", "Author": "cleopatra5647", "ReviewID": "UR62277908", "Content": "Staff is rude, room are not clean. Someone was complaining in the lobby regarding bed bugs. Not recommended at all. If you don't want to bring little criters home reconsider booking somewere else.", "Date": "April 24, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Lancaster, PA", "Title": "\u201cDirty Place\u201d", "Author": "travelfaninpa", "ReviewID": "UR60873569", "Content": "Dirty place indeed. Fitness center is a joke. Close to lightrail, about its only attribute or highlight. Supposedly, the restaurant is award winning, but I ate downtown and at Westgate instead.", "Date": "April 9, 2010"}, {"Ratings": {"Overall": "2.0", "Service": "1"}, "AuthorLocation": "Phoenix", "Title": "\u201cI was very disappointed with the Staff!\u201d", "Author": "StephaniePhoenix", "ReviewID": "UR60661407", "Content": "I couldn't be more disappointed with the staff they were very unprofessional rude people! I will not refer anyone at Days Inn.", "Date": "April 7, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "4", "Rooms": "5"}, "AuthorLocation": "LAKE HAVASU CITY, AZ", "Title": "\u201cOur needs were met\u201d", "Author": "imeldastravels", "ReviewID": "UR54203368", "Content": "Affordale, nice/new/firm beds, clean room, nice ambiance, helpful/polite front clerk, close to our business destination.", "Date": "January 23, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Location": "3", "Rooms": "3"}, "AuthorLocation": "", "Title": "\u201cGood for overnight stay\u201d", "Author": "iamtravelinpam", "ReviewID": "UR52339854", "Content": "The bedspreads were kind of loud and when we walked in one of the kids said, \"Classy choice there navigator\" (from the Goofy Movie). Very nice staff who attended to our extras that we requested. Paid a $20 pet deposit that was promptly refunded upon checkout. Breakfast area was in separate spacious room with mostly waffles, cereal, coffee and juice. Computer in lobby that was temporarily out of order during our stay. Grocery store around the corner. Room was comfortable and clean.", "Date": "January 2, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "5", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cVERY Inexpensive Accomodations With Clean LARGE Rooms\u201d", "Author": "boB M", "ReviewID": "UR52164520", "Content": "For the price I got a decent, clean, VERY large room. I arrived to find my King room not ready (after posted check-in time). The front desk clerk was friendly and made it right by upgrading me to a King Suite. This room was ENORMOUS. It was fairly sparsely furnished, but everything was clean and in line with what I expected for what I paid. I knew another guest who had a King room like I had booked. He also said his room was large and quite adequate for the price. The furniture was poorly planned and sparse in my opinion. The desk had one outlet you would have had to climb under to reach (outlet had no plate/cover). Since the desk was on wheels, I moved it in front of a window (where it should be in my opinion) to get a good view of the pool area and be near an accessible outlet. There was a HUGE space next to the bed where there should be a chair. The Good: VERY Inexpensive Clean, LARGE Room Pool Area Well Kept and Very Pretty Good Italian Restaurant on First Floor Light Rail Right in Front of the Building The Bad: Poorly Planned Furniture Placement Minor Maintenance/Upkeep Issues Door Felt a Little Flimsy (Didn't Shut Firmly) I'll be back on future trips through Phoenix.", "Date": "December 30, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "3", "Rooms": "4"}, "AuthorLocation": "wellington", "Title": "\u201cI could perfectly mix business with pleasure\u201d", "Author": "budha01", "ReviewID": "UR51797640", "Content": "Days Inn Camelback is a very typical motel, yet clean, not expensive and with all the facilities one would ask for. I was there with my husband and two children but at the same time I had to arrange few business meetings. That's why I chose it really and I paid ( through Easy Click web site) for a non smoking room with 2 queen beds, high speed internet access and a refrigerator less than 45$ a night. Although usually I try not to do it, that way I could perfectly mix business with pleasure for an absurd price.", "Date": "December 24, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "2.0", "Value": "5", "Location": "4", "Rooms": "3"}, "AuthorLocation": "vancouver", "Title": "\u201cNeeds some attantion\u201d", "Author": "lt_tigger", "ReviewID": "UR48070028", "Content": "This is a copy of a email sent to the manage who never replied. Service was certainly lacking. 1. I had a do not disturb sign on my room until about 10:30 am. It was removed for the remainder of the day. When I returned at 5:00 the room was still not made up. I called the front desk and was abruptly told that is was my fault that I had the sign on. Every other hotel I stayed at will come back to see if the sign has been removed and make up the room. No clean towels, shampoo or coffee was delivered to the room when I returned I the evening. 2. While is is nice to allow pets, guest should not be allowed to have their pets in the pool area. One day a guest took his dog onto the grass and allowed his dog to urinate on it. Children were playing in that area a few hours earlier. 3. The lounge chairs at the pool have bird excrement on them. This has been there for the duration of my stay. This is a very unsanitary condition", "Date": "October 29, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "3.0", "Value": "5", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Portland, Oregon", "Title": "\u201cThe Good, The Bad and The Ugly\u201d", "Author": "pdxballard", "ReviewID": "UR41453636", "Content": "The Good: The size of the room for the price was great. The room layout was a bit funky as it was suppose to be a suite but there wasn't a door to separte the living room area from the bedroom. The bathroom was huge with two sinks. The showerhead was too low for the average person. Although we didn't use them there was a sink, fridge, microwave and coffee maker along with two tv's and a pull out sofa. The location to the lightrail was a very important factor in our choice. Very close by to the 7th Ave. and Camelback stop. The airport has a shuttle that takes you to the lightrail station and from there it's about a 30 minute trip on the train. The Bad: A dead coakroach on the floor in the bathroom, very noticeable dur to it's large size. Better dead than alive though! The maids need to be better as there was also a nasty towel under our bed and a tissue behind a shelf unit. The elevators really needed to be vaccumed out. They should also have more irons and ironing boards available. They are not in each room so it's first come first serve, we had to ask repeatedly. The Ugly: The view out our second floor room was of the ac units. The property itself is not very attractive from the outside. Overall the value is what makes this hotel worth a recommendation. We were very happy with the price we paid for what we received. I understand that Days Inn just acquired the property so hopefully they take care of the issues and leave the price alone.", "Date": "September 13, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Boston", "Title": "\u201cGreat Value, Nice Pool.\u201d", "Author": "DALBoston", "ReviewID": "UR33067374", "Content": "This hotel is now a Days Inn property. The clean room I had was well appointed and had free wi-fi access and continental breakfast. In the off season, I paid about $42 a night for a king room. There are four floors to the property and two buildings (north and south). Try to stay on the poolside of the buildings and the upper two floors of the south building as the second floor of the south building overlooks the roof and obscures any view of the pool. The pool was well taken care of and the pool area was clean and landscaped. The conference area was a bit sorry looking but I only went there for the free breakfast. The property is within two hundred feet of the Metro station if you need it. I thought this was a great value for the money.", "Date": "June 24, 2009"}], "HotelInfo": {"Name": "Days Inn Camelback Phoenix and Conference Center", "HotelURL": "/ShowUserReviews-g31310-d73760-Reviews-Days_Inn_Camelback_Phoenix_and_Conference_Center-Phoenix_Arizona.html", "Price": "$51 - $68*", "Address": "
502 W Camelback Rd, Phoenix, AZ 85013 (Formerly Red Roof Inn)
", "HotelID": "73760", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/b9/96/b9961f00ab01d7a5e14d7464fc47f0985large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73768.json b/Fuente datos/73768.json new file mode 100644 index 0000000..b15bdf2 --- /dev/null +++ b/Fuente datos/73768.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "3.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Harlingen, Texas", "Title": "\u201cNot to my Satisfaction\u201d", "Author": "Ricardo G", "ReviewID": "UR126635779", "Content": "One of the best things that I encountered at this Days Inn was the attentiveness of the front desk staff. From there on it was unsatisfactory for me. The building is detached from the front desk area and is old, has no elevator and not in the best neighborhood. The room that I stayed in was ok and could have been a little cleaner. The bed sheets looked rather worn out, but, the bed was comfortable. The TV is not flat screen and the reception was not all that great. One of the big pluses is that I had a microwave oven and small fridge which came in handy. The A/C is rather noisy, but, works just fine and kept my room comfortable. Would I stay at this hotel again? The answer is no. There are a lot more hotel choices around this area that look more promising although a bit more expensive. Hope this helps.", "Date": "March 25, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Location": "1", "Rooms": "1"}, "AuthorLocation": "", "Title": "\u201cDirty dingy, and outdated!!\u201d", "Author": "Benique12", "ReviewID": "UR125852337", "Content": "Hotel is in a bad neighborhood, there were hairs on the pillows and sheets, and the entire hotel is outdated and dingy. Definitely would never stay here again, we reserved 3 nights and left after our first.", "Date": "March 9, 2012"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "2", "Overall": "1.0", "Value": "1", "Service": "2"}, "AuthorLocation": "NYC", "Title": "\u201cDon't go\u201d", "Author": "beefnose", "ReviewID": "UR117139960", "Content": "This hotel is in a sketchy neighborhood. There is a mentally ill person who lives in the hotel who hangs out in the hallway asking people for things. He showed up every place we went. Management doesn't seem to care that he bothers other quests. No air conditioning in the hallway. Choose some place else.", "Date": "August 23, 2011"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "1.0", "Value": "5", "Sleep Quality": "1", "Rooms": "3", "Location": "1"}, "AuthorLocation": "Albuquerque, New Mexico", "Title": "\u201cStay Away! Very Very Dirty!!\u201d", "Author": "LovePhoenix", "ReviewID": "UR105326825", "Content": "Horribly dirty! Scary area!! Stay Away!! Very dark and gloomy!! Glass doors have a bar across them and do not work.. Rooms smell, curtains old and smelly, gross carpets just awful!", "Date": "April 24, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "3", "Location": "2"}, "AuthorLocation": "NM", "Title": "\u201cJust one word will do- BEDBUGS\u201d", "Author": "Tmbwnm", "ReviewID": "UR94753989", "Content": "A bit run down which is not a big deal to me, but bedbugs and I saw what looked like mouse droppings as well. Not worth the discount.", "Date": "January 28, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201cAvoid at any cost\u201d", "Author": "BikeMikeOK", "ReviewID": "UR92617031", "Content": "No maid service or towel service! No notice of such. Appliances not work. Toilet broke. Phone didn't work. Beds cheap and uncomfortable. Hallway ceiling was moldy and leaking. Continental breakfast---a joke. Rude staff.", "Date": "January 12, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Location": "1", "Rooms": "1"}, "AuthorLocation": "Pittsburgh, Pa", "Title": "\u201cAvoid at all costs\u201d", "Author": "STJ061205", "ReviewID": "UR34067611", "Content": "I just returned from a 7-night tour of the West with my 15 - 17 year old Girl Scout troop. We spent our last night in this hotel. Thankfully it was the last night and not the first. We arrived at 10:30pm to check in a group of 44. The girl at the front desk was very nice and efficient. After that things went downhill quickly. The hotel consists of 2 buildings. We were in the second building. I suspect that the few good reviews were from people who stayed in the main building. The 2-story building we stayed in reminded me of something that should have been condemned. When we arrived in 102-degree weather the Air conditioning in the hallways was turned off. We figure no big deal; our rooms will be cool. Well the air conditioning in all the rooms was turned off. This did not make sense, they knew we were coming you would have thought the rooms would be prepared. Some of the rooms never cooled down. I was fortunate that the room I was in did cool down by morning. So I was able to shower comfortably. When walking the halls trying to find our way to the lobby (which you could not get to without leaving the building) to get extra towels we noticed that the steps to the second floor were closed down and blocked off. There was also one room in the hall, which had the yellow and black police caution tape on the door and a boarded up sliding glass door out to the parking lot. Each room had a sliding glass door to the outside. Some of these led to a very unsafe parking lot. Fortunately the student travel company I used provided nighttime security officers. As the other reviews have said the sheets and towels were very dingy and everything was in very poor repair. I would definitely never stay here again and would avoid Days Inns wherever possible. On our tour we stayed at 2 Days Inns and 2 Laquintas. The Days Inns were both awful whereas the Laquintas were fine. Since I did not have control over the hotels I am glad I did not read these reviews beforehand. But if you are considering this hotel I would recommend avoiding it if at all cost. There is a Laquinta across the street, which looked much nicer.", "Date": "July 6, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Location": "4", "Rooms": "3"}, "AuthorLocation": "Minneapolis, Minnesota", "Title": "\u201cWe got exactly what we paid for.\u201d", "Author": "mello1441", "ReviewID": "UR26746264", "Content": "We booked a trip trough Expedia. We were looking for a buget motel and got exactly that. The rooms were clean, but old. They are in need of a remodel. Our room was on the ground facing the parking lot. There were loud people coming and going all night. The second night there I used the ear plugs I brought with me. The rooms facing the pool were probably more quiet. We had a small kitchen with a fridge, micowave & coffee pot. We didn't know that before we got there. It was a nice suprise. And we used it. The pool area was nice. There were chairs and loungers. The motel is near a McDonald's, Denny's, Arby's & Jack in the Box. Other wise not much else in the area. It was difficult getting across the street to get to the I-17 South exit. Traffic was backed up there frequently. Getting North was not a problem. There is a continential breakfast. There is very little food here. If your hungry go across the street to Denny's otherwise you'll starve. The coffee was good though. For the amount of time we actually spent it the motel it was fine with us.", "Date": "March 24, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Check in / front desk": "3", "Overall": "3.0", "Value": "3", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Sherwood Park", "Title": "\u201cOK for the price\u201d", "Author": "SimonSherwoodPark", "ReviewID": "UR16325315", "Content": "The Days Inn was OK. Before leaving I was a bit woprried by some of thepoor reviews but it was OK for what we expected i.e. a budget hotel. Room was mostly clean, service was friendly, we didn't need to change rooms or anything like that. Not much choice for food unless you are driving. A couple of ast food places within a block along with a 24 hour mini-mart. OK as a place to stop over but I wouldn't stay for days or weeks.", "Date": "May 22, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "2", "Check in / front desk": "4", "Overall": "2.0", "Value": "4", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Berkeley", "Title": "\u201cValue Hotel w/ problems\u201d", "Author": "calbears2008", "ReviewID": "UR14626834", "Content": "This hotel had one of the lowest prices in the Phoenix area and it delivered just about what I expected. The hotel did not receive my internet booking, but honored my rate (twenty dollars below normal price). I had no problems with safety and there was very little nightime noise. The room did have an awful citrus odor that took some time to adjust to and the in-room microwave did not work. I would recommend a nicer hotel, but the price is hard to beat. I did not try the pool, but it always appeared to be clean and frequently occupied. Certainly not the death trap that other reviewers make it out to be.", "Date": "March 29, 2008"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Portland, OR", "Title": "\u201cTurn around and RUN!\u201d", "Author": "nwtravel", "ReviewID": "UR14132273", "Content": "THIS PLACE IS A SCARY DUMP!!!! Unsafe location, loud all hours of the night, dingy sheets, scalding hot or freezing cold showers, toilet didn't work, and sliding doors on the first floor (can you say \"break in?\"). We had reservations for 5 nights and only made it through 3. We ate the charges for the last two nights and forked over even more $ to stay at a nicer place. Believe me, it was worth it. Nothing kills a vacation more than seriously considering sleeping in your car because you don't want to go back in your hotel room. The last 2 nights of our trip were HEAVEN because we weren't at this hotel!", "Date": "March 8, 2008"}, {"Ratings": {"Service": "3", "Business service (e.g., internet access)": "1", "Check in / front desk": "3", "Overall": "1.0", "Value": "1", "Location": "3"}, "AuthorLocation": "Cleveland, OH", "Title": "\u201cRun Away.......I did\u201d", "Author": "MsTerri", "ReviewID": "UR13539641", "Content": "I was scheduled to stay at this hotel for three days on a business trip. If I hadn't arrived too late to call the office for a different reservation, I would not have stayed even one night. The sheets didn't look as if they were changed, they were dingy and wrinkled. The carpet had years of ground in dirt, the room smelled odd. The pillow smelled bad. The bathtub had some sort of filler material holding in the overflow drain, and it was rusty. The sink counter was wavy with water damage and patches. This place is about 25 years past a remodel. The only part of it that looked OK was the exterior and lobby. One plus was that the staff was courteous, even when my office called to complain and cancel my next two nights. The staff did what it could with a run down facility...except for those sheets. Never again will I stay at a Days Inn. I've never been in a more run down, ground-in grungy room. It made me feel crawly all over. Oh yes, I used the ancient coffee pot to heat water for tea. Took one mouthful and had to spit it out. It tasted like someone had boiled cabbage in it .", "Date": "February 14, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "5.0", "Value": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "WesternWashington", "Title": "\u201cGreat Pet Friendly Stay in Phoenix\u201d", "Author": "poodlemom", "ReviewID": "UR7250361", "Content": "We recently spent 4 days at the Days Inn at I-17 & Thomas in Phoenix. We had a very nice stay and would definitely stay there again. One of the reasons we chose this property is because we received a very good room rate and an extremely reasonable fee for our two tiny dogs. Our pool side room had 2 queen beds, a huge dressing area, and a small kitchenette, as well as the usual amenities - hairdryer, coffee pot, etc. We received excellent service, and all areas were cleaned and maintained daily, including the grounds & pool area. The breakfast was okay, but could have had a bit more in the way of selection. There's a Jack in the Box right next door you can walk to if you want something else for breakfast or don't feel like leaving there.", "Date": "March 30, 2007"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Check in / front desk": "1", "Overall": "1.0", "Value": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Minnesota", "Title": "\u201cBad Smell\u201d", "Author": "bls1997", "ReviewID": "UR7240048", "Content": "We stayed here March 21, 2007 through March 24. This place is badly in needs of a beauty makeover. The staff is so unfriendly. The halls smell of smoke so bad you are wondering what your non smoking room is going to smell like. We opened the bathroom door on arrival and the smell almost knocked us over. There was no exhaust fan so we plugged the vent near the ceiling with a wash cloth. The ventalation for the building is terrible. We kept the patio door open all night, the fan running, and a candle burning. The smell did die down. The outside maintenance did clean up around the pool area each morning. The continental breakfast is located in a separate building, was okay.", "Date": "March 28, 2007"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Denver, Colorado", "Title": "\u201cYou'll hate it.\u201d", "Author": "Ad_Photog", "ReviewID": "UR7216011", "Content": "This is a hotel for college guys on their way to Vegas, and no more. No the roof didn't leak, but it's a noisy, smelly dump and no self-respecting business traveler, family or even yougster should consider it. Got fifty bucks? Need a \"place to crash?\" You'll probably love it, but most of us are done with Days Inn.", "Date": "March 24, 2007"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Denver CO", "Title": "\u201cCustomer Service very poor\u201d", "Author": "DenverCOPriscilla", "ReviewID": "UR7154068", "Content": "Very poor customer service. We tried to get two extra pillows for two days and finally got them before bed on the second night. Front desk girls were rude and did have time for us and no one seemed to be able to open any storage unless maintenance was there at 9 PM. Room is in need of repair as it is an older building. The mattresses were broken down and should have been replaced a long time ago. Maid service was good and the grounds and pool are very nice.", "Date": "March 13, 2007"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Check in / front desk": "2", "Overall": "2.0", "Value": "2", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Henderson, NV", "Title": "\u201cNot so great..\u201d", "Author": "YourBasicMom", "ReviewID": "UR6814438", "Content": "We stayed 2 nights. When we checked in we were given a room on the ground floor parking side. When we got in, I knew I couldn't stay in that room because it was dirty, and I didn't feel safe. Went back to the front desk and demanded something different on the 2nd floor. They gave me a new room, the difference was like night and day. Being on the 2nd floor, there is no traffic into the room from outside through the sliding patio door and the carpeting was cleaner looking. Also I think the difference is the housekeeper and how she maintains her rooms. It was noisy, from the trains nearby and the freeway. I should have paid the extra $40 per night to stay in something better. Furnishings were old, worn, but the beds were nice. If this room was $50/night I would say you get what you pay for. The pool was heated, and the jacuzzi was nice. There were, however, no towels available for the pool. I smoke and I really did like the fact that each room had a balcony. Easy access to the 17 freeway, a couple restaurants within easy walking distance. Surprisingly, our room had soft water.", "Date": "February 19, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "2", "Overall": "5.0", "Value": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Frazier Park, CA", "Title": "\u201cLove the Place\u201d", "Author": "flawson", "ReviewID": "UR6636016", "Content": "The people were pleasant at check-in, and the room was clean and cozy. The pool and jacuzzi are very nice. Went skinnydipping in the middle of the day; front desk gave me permission when I asked, and no one seemed to care .. I thought that was pretty cool. I'll definitely stay here again.", "Date": "January 21, 2007"}, {"Ratings": {"Cleanliness": "4", "Overall": "2.0", "Value": "2", "Service": "2", "Rooms": "2"}, "AuthorLocation": "", "Title": "\u201cCockroaches, Electrical Problems, Room Lockouts, Oh My!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR5144948", "Content": "I don't expect much for $50 a night, really, but I did have a few problems with my room. First of all, I entered my room, it was completely dark, I fumbled for the light switch, it didn't work. The light switch, and three different lamps all did not work. I found the light switch in the bathroom, and the first thing I noticed when I turned on the light was a beefy cockroach on his back, legs in the air, wiggling around like a dog wanting his belly scratched. This thing was huge! The inconvenient part was that I stayed for three nights - each day my room key would stop working, and I would have to walk to the office to get it reset- usually it was while I was laying out by the pool, so I'd have to trudge down the hall in my wet shorts and wait in the lobby scaring the poor families checking in who had to look at my hairy back. I asked the front desk clerk is there a problem why this keeps happening, and one of them said \"it's because they're cheap!\" I assume they meant the owners or management. The pool area wasn't bad, nice and clean, kind of an older place but kept really clean. The furniture, carpets, etc., are pretty old and way outdated, the place could really use a freshening up. I was staying alone, so it wasn't bad. If I would have brought my partner here, he would have divorced me for sure! Or made me find a nice resort hotel with luxury amenities. I survived my stay, I don't think I would ever go back.", "Date": "May 16, 2006"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "1", "Service": "1", "Rooms": "2"}, "AuthorLocation": "Las Cruces, NM", "Title": "\u201cA Hotel to be Avoided at All Costs\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4603751", "Content": "Arrived on March 5th and discovered the wi-fi Internet did not work in the room which had been booked and pre-paid by my company. I was moved to a room by the freeway where the wi-fi did work, but this move was the beginning of a nightmare which plagued the visit right up until I left the following Thursday. Each day when I returned from meetings my room key had been deactivated, every day. The explanation I heard most frequently was that when I was moved to a different room, the person at the desk had not made the proper entry in the computer. Each day I made an attempt to straighten this out. At one point, I was not in the computer at all. One of the desk clerks, Angel, promised each day to research and fix the problem, but he never did. He kept saying he needed the manger's assistance but that she was sick and in a \"hate the world\" mood. Minor inconveniences: The room did not have a coffee pot, so when I asked for one I was brought a coffee pot but no coffee. The pot itself had the incorrect lid and had to be manually pressed up against the coffee container to prevent the hot water from building up inside. Since I was not in the computer I did not receive maid service until Wednesday. When I ordered Chinese food, the lady who finally delivered it told me she had been given a card key to get into the building but it did not work. When the room card would not work Wednesday night, I went to the office and asked for someone to explain why it had been deactivated each and every day. At this point I was afraid to leave my room for ice. The sick manager was at the computer that night. Although I was not even speaking to her directly, she interjected the following: \"Well, sir, we don't change the codes once we make the card!\" After searching long and hard, the only word I can use to describe her tone is this one: hateful. I suppose I should have slept in my car instead of bothering her. If the hotel is not responsible for making sure guests have reliable access to their rooms, who is? The worse worry, however, was that when I checked out none of the people who are familiar with the problem would be working. When I went into the lobby to check, sure enough, only the friendly manager was there and a lady I had never seen before. So I just left... AVOID this facility at all costs.", "Date": "March 13, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "5", "Rooms": "5"}, "AuthorLocation": "Panama City, Florida", "Title": "\u201cVery nice\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3279519", "Content": "Excellent hotel, very clean, great location. Continental breakfast was superb. Overall, an extremely great value.", "Date": "March 17, 2005"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Hugo,MN", "Title": "\u201cNot great\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2657461", "Content": "The bathroom was clean but the carpets need a serious cleaning. The hotel need some cleaning overall as well. Booked 2 nights but only stayed 1.", "Date": "October 8, 2004"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "North Richland Hills, Tx", "Title": "\u201cCould not have been happier\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR1789221", "Content": "a few friends and i went to phoenix for spring training. a lot of places were already booked up and we really didnt want to spend to much. after we have our price confirmed, we were thinking the worst. the weekly rate was so low, we just figured it was going to be terrible. but it turned out great. it was close to highway 17 and 10, so it was very easy to get around. the building is shapped like a square, with the middle open. the pool and hot tub area are in that middle part. so to get to it, you need a hotel key to get access. a few other places we drove by, anyone could just walk up to the pool from the parking lot. we stayed a week, and i cant think of one complaint. if we go back next year, the days inn will be where we stay at.", "Date": "April 17, 2004"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "5", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Menomonee Falls, WI", "Title": "\u201cShady neighborhood, but well worth the price\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR1789184", "Content": "We arrived at the hotel relatively late at night and first impressions can definetly be misleading. We arrived late Saturday night, and it appeared that every room was full with people partying and some of them looked rather rough. The hotel itself is not in a very nice part of Phoenix. I wouldn't really recommend walking anywhere around there after dark, but during the day, it should be fine. Inside the hotel is extrememly different from the surrounding elements. The rooms are very spacious, and ours included a small kitchen. The rooms are kept quite clean, although communicating with the hotel staff at times can be a bit difficult. The pool area is very nice. Lined with fruit trees and plants, it makes for a very relaxing atmosphere. If you do happen to stay at the Days, and you feel like wasting an afternoon, try to hook up with the Australian guy, Doc, who lives year round in the hotel. He's a very nice man with lots of great stories, and he's not afraid to play and lose at a little \"American\" poker. Enjo", "Date": "April 16, 2004"}], "HotelInfo": {"Name": "Days Inn I-17 & Thomas", "HotelURL": "/ShowUserReviews-g31310-d73768-Reviews-Days_Inn_I_17_Thomas-Phoenix_Arizona.html", "Price": "$50 - $66*", "Address": "
2420 West Thomas Rd, Phoenix, AZ 85015
", "HotelID": "73768", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/b4/15/b4153483cffba437d2123bda08b8fe154large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73773.json b/Fuente datos/73773.json new file mode 100644 index 0000000..3225088 --- /dev/null +++ b/Fuente datos/73773.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "3", "Location": "3", "Rooms": "5"}, "AuthorLocation": "Fresno, California", "Title": "\u201cbest buy in phoenix\u201d", "Author": "tasha m", "ReviewID": "UR124221046", "Content": "this was the greatest hotel for my money I love how quiet it is, clean hotel I love the service the people at how lovely it Is", "Date": "February 6, 2012"}, {"Ratings": {"Location": "5", "Overall": "4.0", "Value": "4", "Service": "5", "Rooms": "4"}, "AuthorLocation": "Mesa, Arizona", "Title": "\u201czam088\u201d", "Author": "zam088", "ReviewID": "UR118121104", "Content": "We check-in without reservation,and,were greeted with a smile,eye contact.,. Hotel had a good clean curb appeal,that attracted my family....rooms were clean,. only thing can be up graded are T.V,.from 25'' to maybe flat screen !!", "Date": "September 14, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Culver City", "Title": "\u201cThis motel is smelly, cheesy, cheap, disappointing and dirty.\u201d", "Author": "websterwebfoot", "ReviewID": "UR58847382", "Content": "How cheesy is your hotel when the desk clerk (male--3/17/2010 @ 540PM) refuses to give out an extra (individual serve) coffee for the room? If that weren\u2019t enough, the carpet in the room was dirty, the room reeked of cigarette smoke (although this is theoretically a non-smoking room), and the micro-fridge unit was covered in sticky food and fingerprints. I have been staying at Day's Inn for the past week as I travel the southwest, and thought I'd try something new. Bad idea! I won't stay at an America\u2019s Best Value Inn again. Lesson learned. PS: Smoke signals are faster than this hotel's internet connection.", "Date": "March 17, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "2.0", "Value": "2", "Location": "3", "Rooms": "2"}, "AuthorLocation": "Netherlands", "Title": "\u201cWatch your reservation / bugs in rooms\u201d", "Author": "JJ29NL", "ReviewID": "UR38026073", "Content": "We booked 2 rooms on internet at this ABVI for a 1 night stay. With our (late) arrival I was told by the frontdesk employee that only 1 room was reserved however I had confirmation papers for 2 rooms. He admitted they dropped the ball and made a mistake. First comment was that no other rooms were available because a large group stayed at the hotel for a long time. The parking was occupied half space or less so I had my doubts. It was around 11 PM and not a good idea to search for another hotel. I insisted him to find a solution. Finally he called his boss and suddenly he came up with 2 rooms. When entering the rooms it appeared the airconditioning didn't work in 1 room while it was above 90 degrees and bugs/nasty animals moved around in the bathroom. Comment from the frontdesk employee was that AC worked all the time but he couldnot activate the AC unit either. Again he started to tell he had no other room available but within 10 minutes he came back and said he had cleaned another room. A strange way how to present the hotel to guests. I assume they tried to keep rooms available for other guests probably against higher prices as I booked for on internet. Overall judgement: a bad start with this ABVI.", "Date": "August 18, 2009"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Enschede", "Title": "\u201cReally bad experience\u201d", "Author": "Hollyfamily", "ReviewID": "UR8216205", "Content": "We can be perfectly clear about this hotel: it has no positive features whatsoever. We entered a very messy lobby, with boxes and piles of phone books all over the place. We saw that there was a back office with sufficient space: we can't understand why a hotel would unnecessarly ruin its first impression this way. It reflects a total lack of interest in the guests. The first impression was reinforced by a seemingly nervous and scared front desk employee and a \"wanted\" poster of a killer in the same block on the front desk. Indeed, the hotel does not seem to be located in a very good neighborhood. The hotel itself appears to be recently renovated, but there is a lot of littering in the immediate vicinity of the hotel. There was glass all over the parking lot, too. The first room we got smelled terribly. The room had been cleaned but not aired. We could smell the Chinese food of the evening before. Luckily we were offered another room with no smell. The room was pretty okay (although a bit run-down and not so clean), but it was the only hotel we stayed in without in-room coffee. We can do without coffee one day, but sleeping on plastic bed covers is really awful. We're sure the hotel will have seemingly brand new matresses for a long period of time, but other hotels we stayed in have chosen guest-friendlier ways of protecting their mattresses. The worst experience was the \"Daybreak Lite\"breakfast. Guests were warned that they had to show their key when entering the breakfast area. But why? The breakfast was a disgrace. Plastic-wrapped sweets by Otis Spunkmeyer (what kind of name is this for food?), coffee, and a disgusting orange juice machine (see photo). That's all. We had rather high expectations of this hotel, because we paid more for it than we usually do. But no value for money this time. The hotel also had a nasty \"safe\" policy. Each room was equiped with a safe, and the charges for the safe were automatically added to the bill, unless a guest would object to it. A sign in the room states that the safe is there primarily in the hotel's interest: if they offer a safe, they are not liable for lost or stolen property. So they make you pay for something even if you don't use it, and do so n their own interest. Guests mean nothing to this hotel. It's their wallet that counts. Don't go here. There must be better options in a big city like Phoenix.", "Date": "July 22, 2007"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "1", "Service": "2", "Rooms": "1"}, "AuthorLocation": "Albuquerque, NM", "Title": "\u201cWill not stay again!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4957415", "Content": "We stayed for two nights, and regretted it. The carpets were old and stained. We had two rooms and in one of the rooms the box spring had what appeared to be blood all over it. Not simply as if someone had a nose bleed but a large amount of blood. It was not in a good neighborhood and we did not want to leave the hotel after dark. The rooms were in disrepair with cracks in the wall and worn patches in the carpet, cracked tiles in the bathroom. The bathroom itself was very tight. When we went to check out, the woman behind the counter was alone and asked me to wait as there were other people in front of me. I stood to the side as she helped them, in the mean time another two people came in and she helped them without acknowleding me standing there. They over charged my fathers credit card on his room and instead of fixing it when he mentioned it, they made him wait until we checked out. Over all bad stay, will not stay again when we visit Phoenix.", "Date": "April 10, 2006"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "1", "Service": "1", "Rooms": "1"}, "AuthorLocation": "Atlanta, Georgia", "Title": "\u201cScary!!\u201d", "Author": "jlewchuk1967", "ReviewID": "UR4497345", "Content": "Broken locks, open doors....clearly someone kicked in the door. Stay away. Manager would not give another room.", "Date": "February 23, 2006"}], "HotelInfo": {"Name": "Americas Best Value Inn Phoenix/I-10 West", "HotelURL": "/ShowUserReviews-g31310-d73773-Reviews-Americas_Best_Value_Inn_Phoenix_I_10_West-Phoenix_Arizona.html", "Price": "$59 - $85*", "Address": "
1550 North 52nd Drive, Phoenix, AZ 85043
", "HotelID": "73773", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/70/a6/70a624c269929b5a07bd86f51165609a1large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73787.json b/Fuente datos/73787.json new file mode 100644 index 0000000..d88d427 --- /dev/null +++ b/Fuente datos/73787.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "London, England", "Title": "\u201cGreat value for money and a VERY nice airport hotel - rather like a resort near the airport\u201d", "Author": "dandjaway", "ReviewID": "UR128076159", "Content": "We stayed here for one night on the day we arrived into Phoenix in January 2012. We booked our room using Priority Club points. We booked a king-size suite and requested a crib for our 15 month old son. After a very long flight it was really nice to be picked up by the kind shuttle bus driver & taken the hotel. Probably one of the friendliest people we'd ever encountered, he helped us bring our bags in (with our long flight/jet lag & late hour it was definitely appreciated!). We checked into our room & requested some milk for our son - there in a flash. We also inquired if the restaurant was serving food & indeed it was :) We went to our room to put our son to bed and the crib (requested in our booking) wasn't in our room, but we called reception & it was brought really quickly by the very kind maintenance crew man. He even brought us extra sheets because he very honestly said, 'I wasn't sure what you needed.' We got ourselves situated - our room was great as we were able to put our son to sleep in the bedroom (in his crib) & shut the door, then sit out in the sitting room/lounge area. My husband went to get food from the restaurant for our dinner as it was about 9:30 PM now. He got us a salad and one of the yummiest Turkey Focaccia sandwiches we'd ever had!!! So, if you are at the hotel, I'd recommend that sandwich for sure. The salad was so-so, edible, but nothing to get excited about, but the sandwich, wow! Then, we retired for the evening. Had a great sleep & woke up in the AM, then walked up the road a bit to have breakfast at an IHOP (International House of Pancakes). A nice stroll up there & back, then we left the hotel to head back to the airport to pick up our rental car for our stay. The staff at the hotel, Zachary in particular, were really helpful and nice in letting us check out a bit late as our son was napping. We would happily stay there again if needing an airport hotel in Phoenix. Also, (although we didn't take advantage of it as we were off to visit with family after our first night there) I would expect it's a very convenient spot to explore downtown Phoenix.", "Date": "April 17, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Campbell", "Title": "\u201cHotel in general\u201d", "Author": "Viviann F", "ReviewID": "UR127999841", "Content": "Hotel accommodations were very nice. Comfortable, clean and smart looking. Staff was excellent in answering questions and providing directions. For my trip this location was ideal to everywhere. Parking never a problem. Justin was the best! Room service left a bit to be desired. I ordered the pork chops. They were dry and the glaze lacked any flavor. The veggies and potato were goo,d but I didn't get any butter with it (oh poor me). Also, only one setting was delivered with the food. Delivery of room service was a bit slow so my food was warm almost cold when it was delivered. The breakfast made up for everything. Other than that, for a quick trip I would recommend it. viviann.ferea@sjsu.edu", "Date": "April 16, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "San Francisco, California", "Title": "\u201cExtremely nice room\u201d", "Author": "John E", "ReviewID": "UR127775001", "Content": "For the price ($75, including taxes, on Priceline), this place is a bargain! Don't know where all the negativity is coming from. Wireless Internet works just fine. Front-desk employee was very nice and helpful. I've stayed in more expensive places that weren't nearly this nice.", "Date": "April 12, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Stevenson Ranch", "Title": "\u201cStaff is friendly. Hotel is new.\u201d", "Author": "ADavis91381", "ReviewID": "UR127769678", "Content": "It was a decent hotel for a business trip when my favorite was full booked for my extended stay. The Holiday Inn is a brand new hotel and it shows in the modern take on furnishings. The staff was friendly and accommodating.", "Date": "April 12, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "2", "Rooms": "3", "Location": "3"}, "AuthorLocation": "La Crescenta", "Title": "\u201cHorrible customer service\u201d", "Author": "jeff w", "ReviewID": "UR127702918", "Content": "Weak internet wi-fi that didn't work, poor breakfast food, maids forget to leave shampoo, poor air conditioning that is either freezing or hot, Fox news playing on all the TV's in lobby and restaurant, this after Fox defended George Zimmerman.", "Date": "April 11, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "North Carolina", "Title": "\u201cThis one is a repeat\u201d", "Author": "pfafftonian", "ReviewID": "UR127556581", "Content": "This is the best inexpensive hotel I have found in the Tempe / airport area. It\u2019s certainly not fancy, but for the price it\u2019s very nice. All the rooms are two-room suites that open onto an outdoor courtyard with a pool and sitting area. There are suites nicer and pricier than the one I had. The living room has a sleep sofa, overstuffed chair, dresser, large full-length mirror, large screen TV, and a bar with microwave, sink, and fridge. No dishes, by the way \u2013 it seems there should be at least some dishes. The bedroom area is as large as most hotel rooms in the area, with a dresser, large TV, sink, and free-standing wardrobe. There are four pillows per bed, two of which are clearly labeled \u201cFirm\u201d and two \u201cSoft\u201d. (As a lover of firm pillows, I really appreciate this.) As others have noted, the bathroom is teeny. If I were trying to sleep a family in this suite, or perhaps my spouse and another couple, the small bathroom would probably be an issue. But with just one person, no big deal. On the downside: When I arrived, the room was (ahem!) not fully supplied. No problem \u2013 until two days went by without being replenished. Housekeeping came promptly when I called. I gave this hotel 4 stars. If the management and staff would \u201cpick it up\u201d just slightly, I\u2019d gladly go to 5 stars. And I will be back. It\u2019s nice. Really.", "Date": "April 9, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "CA", "Title": "\u201cStay here before you fly from sky harbor\u201d", "Author": "ushela03", "ReviewID": "UR127390166", "Content": "One night stop before flying out of PHX. Booked on Priceline for about half price of their listed price (3 star name your price Phoenix airport) Called ahead and asked for early check-in but was told no rooms until 4pm when I arrive... Annoying. Room was big. 2 separate rooms. Bathroom is tiny with just toilet and tub. Sink is in the bedroom. Nice comfortable bed. Only major complaint: the hotel claims to be smoke free but the room smelled like smoke. Minor complaint: bottom floor on the street had fair amount of street noise. Free parking was nice. Target and Costco are 5 min down the street. Not many restaurants close by. Less thn 10 min fromPHX.", "Date": "April 7, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Las Cruces, NM", "Title": "\u201cPositives Outweighed the Few Negatives\u201d", "Author": "crucesflyfisher", "ReviewID": "UR127194343", "Content": "I stayed here with my siblings on a weekend get-together for spring training. It is an older place, but has been very nicely refurbished. I was very impressed with the quality and style of our adjoining suites, especially the bathrooms - 5 stars for them! The pool area was also very nice, with fresh landscaping and pleasing courtyard design. We did not experience any rowdiness at all, the only people we saw all weekend were very nice families with kids. The building surrounds this whole area, so the fact that the property is not in the best part of town is no problem at all. And it was an excellent value. The meal service was a bit slow, but that was not a major issue since we did most of our eating out at restaurants. I would definitely stay here again.", "Date": "April 3, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Sunshine Coast", "Title": "\u201cLovely Stay\u201d", "Author": "sunshinecoasthiker", "ReviewID": "UR126773998", "Content": "This hotel was one of the nicest I've stayed in and such a reasonable price. The rooms were so spacious and lovely with a separate living room and TV. Very comfortable and clean. The design with the hotel built so there was a courtyard in the middle which was lush with plants and areas to sit, pool and hot tub, was like being somewhere else. I would highly recommend this hotel.", "Date": "March 27, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "2", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Vernon, B.C.", "Title": "\u201cDecent hotel near the Phoenix airport\u201d", "Author": "Silverwoods", "ReviewID": "UR126680896", "Content": "I probably would have given this a very good rating except our room was close to the main street and it was very noisy. It made it difficult to sleep. Ask for a room away from the main road and you will be fine. The breakfast and free internet were both good as well.", "Date": "March 26, 2012"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Thunder Bay, Canada", "Title": "\u201cHotel Over Books - Do Not Reserve Here\u201d", "Author": "123Reviewer", "ReviewID": "UR126605855", "Content": "We booked a room at this hotel 2 months in advance for a one-night stay to be close to the Phoenix airport for an early morning departure the next day. At check-in, at approximately 9:30pm, we were told that the hotel had overbooked and we were to go to another hotel approximately a 15 minute drive away. We booked this hotel to be close to the airport - not downtown in a sketchy area! No apology, no offer to pay for taxi fare to other hotel. We were told by the desk clerk that this happens regularly. That particular night, the hotel was overbooked by 8 hotel rooms, the previous night, by 5 rooms. I stongly recommend NOT staying at this hotel unless you are open to being told at check-in that you are actually going to be staying in another hotel, in a completely different area of Phoenix, and not even apologized to for the inconvenience.", "Date": "March 24, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Texas", "Title": "\u201cWe'll stay here again!\u201d", "Author": "DJHeileman", "ReviewID": "UR126492888", "Content": "We are a family of three with a teenage girl in tow. We travel a lot and always look for a \"Suite\" type situation. We were very pleasantly surprised by this property. It has a \"resort\" feel to it. Our room was clean, spacious, and well appointed. We had a two-burner stove, dishwasher, and full size refrigerator. The staff were friendly and helpful. The interior of the lobby looked like it should be in South Beach Florida! Very art-deco and lovely.", "Date": "March 22, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "St. Paul, Minnesota", "Title": "\u201cGood value\u201d", "Author": "Europetoday", "ReviewID": "UR126222428", "Content": "We enjoyed the spacious bedroom and separate living area. Bathroom was a small but adequate. The microwave and small fridge were convenient for preparing snacks or quick meals. We found the bed comfortable and room was very clean. The pool, whirlpool and patio were very nice and inviting. The location was near the airport and area attractions were easily accessible . Front desk was friendly and helpful. Overall we found this a good value, particularly for families on a budget. We would stay here again.", "Date": "March 17, 2012"}, {"Ratings": {"Cleanliness": "2", "Sleep Quality": "3", "Overall": "1.0", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201ccustomer service\u201d", "Author": "aikaekefe", "ReviewID": "UR126019237", "Content": "this hotel pretty much ruined my family vacation. front desk help and managers are very rude, disrespectful, and cannot explain anything to you. it was a total mess with reservations during check in. our rooms were prepaid and the stupid manager charges our credit cards again for the stay. charged my credit card again for a cancelled reservation. 2 of the rooms were not clean, had to wait for housekeeping. i would not recommend this place. you would need to call their 800 number to get something resolved or explained. GO SOMEWHERE ELSE SO U CAN ENJOY YOUR VACATION.", "Date": "March 12, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Tucson", "Title": "\u201cPleasantly Surprised\u201d", "Author": "EIZABETHTucson", "ReviewID": "UR125829098", "Content": "This place was beautiful! We booked online and weren't sure what to expect, since we didn't know the area very well. Very close to Scottsdale and downtown Phoenix roads. Easy access to freeways and airport. Very modern, clean and spacious rooms. Got a suite for a family of 5 and everyone was very comfortable. The rate included breakfast in the hotel restaurant. Hot tub was a fun surprise. Pool was warm enough for the kids to swim in, even on a cool Phoenix March evening. Helpful staff. Two flat screen TVs, refrigerator, coffee maker, microwave and sink area. Desk and couch area. Fountains and fires outside created beautiful quiet ambiance.", "Date": "March 8, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "2.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "El Paso, Texas", "Title": "\u201cDon't want want to interrupt your conversation.\u201d", "Author": "DamianL23", "ReviewID": "UR125681256", "Content": "The room was huge and the beds were comfy, but the bathroom was tiny and I do mean tiny just a really small shower and toilet. Did I mention the mold? While we were there one of the elevators broke stranding a woman in it. It was still not fixed two days later when we left. I would over look all of these things except the poor customer service. Upon check in I asked Zach if we received any breakfast or drink coupons for being Platinum Priority club members. He said he couldn't offer us anything because we had gotten a really low rate and then he said they were still trying to work those perks out with Corporate because they were a new property. Not sure which excuse to believe but we got nothing. Then upon check out, Stephen at the front desk did not even excuse himself from his personal conversation with the Starbucks employee to check us out and didnt tell us when we were done. He left us standing there like fools until we asked if that was all he needed. We are frequent travelers and that was a first. If you want excellent customer service, stay at the Holiday inn airport south on 48th street. They really know how to treat their guests, not like the north location.", "Date": "March 5, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Hickory, NC", "Title": "\u201cPleasant Surprise in the night\u201d", "Author": "SCSweendaddy", "ReviewID": "UR125345924", "Content": "We were stranded in PHX when a flight cancelled and grabbed this holel because it was close to the airport and the prince was pretty good (under $100). Not expecting much but was blown away when we got there. The van was on the spot to pick us up and the hotel was really pretty. The room was great - spacious, quiet, well laid out and the bed and pillows were the most comfortable we have had in a while. Grounds were beautiful and the staff was very nice. We didn't have much time to stay as we were back to the airport early but would have liked to stay longer.", "Date": "February 28, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Seattle", "Title": "\u201cVery quiet, beautiful rooms!\u201d", "Author": "OliveK", "ReviewID": "UR125309757", "Content": "My son was visiting GCU. The hotel location was perfect, just 15 minutes to the college and 10 minutes to the car rental return area at Sky Harbor Airport. The grounds are beautiful, the rooms beautiful as well. Very quiet even though they told me that they were at full capacity. The rooms are very spacious. The staff was super nice. I would have given the hotel a 5 star rating for cleanliness had it not been for all of the left over glasses and dirty plates left out side from the night before in the beautiful firepit lounge area. Sad to see on my departure morning. Still, I would stay here over and over... this property is just beautiful. Keep in mind the breakfast is not free, it is a \"just ok\" buffet for $10.00 per person, (I think they do have a childs menu that is free?) or you may order off of a breakfast menu. The main waitress in the breakfast area was extremely attentive, and so pleasant... I wish I would have gotten her name :)! I would highly recommend this hotel, truly lovely.", "Date": "February 27, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Ocean Shores, Washington", "Title": "\u201cStunning and Lovely!\u201d", "Author": "simpler1773", "ReviewID": "UR125162585", "Content": "I wish we could have stayed longer...this hotel was beautiful, comfortable, and relaxing! The price was amazing for the luxury of this hotel! Everything was clean as a whistle and the beds were extremely cozy. I'd seriously consider flying into Phoenix just to enjoy this hotel for a couple of days...it was THAT good :)", "Date": "February 24, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "San Diego, CA", "Title": "\u201cGreat rate, great hotel\u201d", "Author": "photomikey", "ReviewID": "UR124839997", "Content": "Booked a run-of-house room at this hotel, received a two-room suite. I am led to believe that this is an all-suite hotel. Beautiful pool and amenities, and for the rate I paid it is one of my best bargains of the year. Would return in a heartbeat, am disappointed I didn't stay longer.", "Date": "February 19, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Las Vegas, Nevada", "Title": "\u201cGreat Location, Super Hotel\u201d", "Author": "luvdabigeasy", "ReviewID": "UR124404001", "Content": "Recently remodeled, suite style hotel. Restaurant, room service, pool/hot tub, great outdoor setting with lounge furniture and gas fire pits. Had a cocktail, smoked a stogie and enjoyed the company of other guests. Micro, fridge, coffee, 2 great TV's, LED reading lights bedside. All new bath fixtures including Toto tall toilet with MMH (Make Mama Happy) seat. Just touch it, the seat goes down! Vanity is outside of bath & toilet in bedroom. Now this is where the only issues arose. First, there should be a bath mat for this area. The hot and cold faucets were reversed, there was only one bar of soap for sink and bath and the body lotion had been previously used. No problem. I left a $5 tip, asked for these things and extra coffee, mats, soap and my room was immaculate for night number 2. GM checked me out upon leaving, had nice conversation, mentioned faucet status, said he would have it fixed. This is definitely a hotel you shouldn't hesitate to book. Road Warrior approved.", "Date": "February 10, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Toronto, Ontario, Canada", "Title": "\u201cGreat value that exceeds expectations.\u201d", "Author": "CanuckLLB", "ReviewID": "UR124385059", "Content": "I stayed at the Holiday Inn & Suites Airport North in Phoenix for 5 days while travelling on business. Overall I had a very pleasant experience and found the hotel exceeded expectations in many respects \u2013 in particular for a Holiday Inn property that charged a very reasonable daily rate. The hotel has clearly been recently renovated and both (i) the main lobby/restaurant/bar area and (ii) the guest rooms have a modern sleekness to them that, again, was much nicer than expected. A minor detail to be sure, but the beaded curtain in the lobby that separates the bar area from the main lobby is nothing short of impressive. There is also a small Starbucks installation in the lobby which, from my perspective, could not have been better. A nod to the staff at the Starbucks who were particularly friendly throughout my stay. To the rear of the main lobby there is a small, functional business center. Only one computer could print, however, and the windows-based system offered only the barest of functionality. As an example, I needed to scan a document to PDF and this could not be done \u2013 not through the business center, nor through the hotel front desk. This was terribly inconvenient and just a little too 2005 frankly. Service upon check-in and at check-out, as well as overall, was very good and hotel staff were always polite and professional. One evening, when I asked the hotel\u2019s reception to call me a taxi, they kindly offered up a free trip in their hotel shuttle which was appreciated. Although I\u2019m not positive, based on the layout of the hotel, I suspect that each of the rooms is in a fact a two-room suite. The suites themselves are modern, relatively well appointed and very clean. The main living room area included a sofa, decent sized flat-screen TV, a small kitchenette (with a bar fridge, sink, microwave and coffee maker) and a work space with a simple, but very functional, two-tier desk. The bedroom featured a king size bed, another flat-screen and in-room sink. The individual built-in reading lamps were a nice touch as well. The bathroom itself was very small but \u2013 and this is hugely important to me \u2013 it was IMMACULATE. Crisp white from corner to corner and top to bottom. This was, without a doubt, one of cleanest hotel bathrooms I have ever seen. That alone made this stay enjoyable. The view, however, from my 4th floor suite was bleak \u2013 overlooking a parking lot and the rear of the hotel. Other than a quick sandwich at lunch on my first day, I did not dine in the hotel\u2019s main restaurant although the separate breakfast restaurant offered a nice selection (including a breakfast buffet), a number of healthy options, efficient service and cheap prices. Every morning I was greeted politely by the waitstaff and was them promptly asked \u201cWill you be using any coupons today?\u201d Having never stayed at a Holiday Inn before I felt a little out of the loop \u2013 where do people get all these breakfast coupons and why didn\u2019t I have any? This remains an unsolved mystery! I used the fitness center on three or four occasions. It was fine. It is equipped with two elliptical machines and four treadmills \u2013 one of which did not work all week. There was also a work-out bench, some free weights, a yoga mat and an exercise ball. I usually had the place to myself other than on one morning. Not a big deal at all, but the TV in the gym should really have better reception and channel availability. I did not use the main pool/hot tub area although having walked by it several times per day, it looked very clean and well maintained. The outdoor lounging areas within the hotel\u2019s courtyard are also a very nice touch. Overall, this was a pleasant surprise in terms of both quality of stay and value proposition. Considering that this is an airport Holiday Inn, the size and quality of the suites, I really don\u2019t think you could expect anything more. In fact, if they can get a scanner into their business center, I am quite likely to return!", "Date": "February 10, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Elizabethtown, Kentucky", "Title": "\u201cNice clean place,would stay here again\u201d", "Author": "3and4", "ReviewID": "UR124291015", "Content": "Nice clean hotel with large suites that is very close to the Airport, it is not in the best part of town but is pretty close to almost anywhere, I believe I read on her this place used to be an Embassy Suites and that is what it looks like. Room is updated and everything functioned well. Breakfast was included in our room rate and it was very nice. Everyone was friendly and helpful; I would definitely stay here again if I needed to be close to the airport. We were only here 3 nights and then went over to Scottsdale. But had not problems at all with this hotel and would recommend it.", "Date": "February 8, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Rochester, Minnesota", "Title": "\u201cGreat comfort and full of room\u201d", "Author": "aaronbond007", "ReviewID": "UR124023831", "Content": "This hotel is located very convenient to the airport, has a massive amount of room in each suite, and is very comfortable. The inner plaza was very nice and there were fire pits to sit around. What shocked me the most about the hotel was its affordable price. In my opinion it offered a better deal than any other hotel of its kind in Phoenix considering what it offered.", "Date": "February 2, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "North Carolina", "Title": "\u201cMuch better than your average Holiday Inn\u201d", "Author": "jhjr", "ReviewID": "UR123976017", "Content": "This is one of the better Holiday Inns I've ever seen. Suites are large with two HD flat screen TVs and balconies. Kitchen included utenisils, pots, pans, plates etc. Bathroom was a little small but fine. The best feature of the hotel has to be the public spaces. The pool area is beautiful with conversation areas and fire pits. The lobby and restaurant were also very attractive and there was a sundry shop in the lobby. Room service was fine. The hotel was no more than a 10 minute drive to the airport and the shuttle was prompt. Overall, an excellent hotel and an excellent value.", "Date": "February 1, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "cu-later67", "Title": "\u201cNice\u201d", "Author": "cu-later67", "ReviewID": "UR123882674", "Content": "An older completely remodeled hotel. Service Service Service. Rooms are large with separate bedroom from living area. Microwave, small refrigerator and comfortable furniture. Stay here if the location is convenient for your stay in Phoenix.", "Date": "January 30, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Corydon, Indiana", "Title": "\u201cService wasn't great...\u201d", "Author": "melly17", "ReviewID": "UR123603376", "Content": "My husband and I stayed a couple nights at this hotel and it was just ok. It apparently was an Embassy Suites at one time and has been remodeled. The rooms are neat with the separate living area and bedroom but the bathroom is super little and we never were quite able to get a HOT shower. Housekeeping came to our door too early so we told her to come back in a little while but never came and cleaned the room. We had to call and ask for towels twice until we got some more. Overall it was just an average experience. The room was clean and comfortable but you could hear A LOT of street noise. This would be a good business hotel but I wouldn't recommend for couples or families...", "Date": "January 25, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Dallas", "Title": "\u201cNice Hotel, poor shuttle service\u201d", "Author": "LonghornDallas", "ReviewID": "UR123368950", "Content": "This is a nicely updated hotel. The rooms are spacious, clean and comfortable. Shuttle service from the airport stops at 9:30 p.m., so be prepared to shell out $22 for a cab ride for any flight arriving late. Desk clerks are all very friendly, but usually under staffed at night.", "Date": "January 20, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Elk River, Minnesota", "Title": "\u201cGreat hotel\u201d", "Author": "holzem4", "ReviewID": "UR123069200", "Content": "we found this hotel through Priceline for a quick stay before getting on our plane home the next day. Wish we could have stayed there longer. What a great place! The center court area makes you feel like you are at a resort in Mexico. The staff were super helpful and kind. They learned we had just come from funeral and were asking about how we were doing with our loss. In the morning I was having trouble printing our boarding passes and they brought me to the office area and let me use whatever I needed to get the job done. We WILL stay there again.", "Date": "January 14, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "sedona", "Title": "\u201cGreat find! We will return.\u201d", "Author": "LoisSedona", "ReviewID": "UR123004621", "Content": "We selected this hotel on Hotwire due to the 100% consumer satisfaction. I can see why! The property is really well manicured, with a \"spa\", \"resort\" feel. There are fire pits outside, and cozy areas to sit. I only wish we had arrived earlier (and we weren't leaving so early in the AM) so we could have enjoyed the property. The rooms are clean and VERY spacious. The format of the room reminded me of the Embassy Suites, whereas you have a sitting area in the front; the bedroom in the back. The lighting in the bedroom was the best I have ever experienced at a 3-4 Star hotel. We were actually able to provide \"intimate\" mood lighting via the small light fixtures alongside the bed. The bathroom/shower area is small. But what we liked is there were two sinks in the room, both outside of the tub/toilet area. So there was plenty of room/space for two people to get ready. I would recommend asking for a room away from the street side of the building. The only complaint I had was when I called for the shuttle to pick me up upon my return to Phoenix (I left my car at the hotel for two days). I had to call back twice, as I was placed on hold for nearly 5 minutes. When the person at the front desk asked to place me on hold again, I said, \"No, I have already been on hold and I just want to know where to get the shuttle back to the hotel.\" The person who answered the phone said, \"Well, if you'd just be patient, I'll tell you.\" I found this to be inappropriate. I was going to let it go but this same person told the shuttle driver to pick me up at Terminal 3, NOT Terminal 4 where I was standing. So I ended up waiting for 30-35 minutes for the shuttle. I let the manager know, and he could NOT have been kinder and immediately called this person into his office as he did not condone the behaviour of his employee. Customer service is definitely a top priority for this hotel. The bar area is nice. We were surprised they did not have limes when we ordered a vodka tonic. We did not have a chance to try the restaurant. The only \"down\" side is the layout of the hotel is a bit confusing; especially when you are arriving late and a bit weary. Finding our room took longer than expected! But it allowed us to peruse the grounds; all well worth it! Again, we will definitely be back and we look forward to having a more leisurely visit the next time.", "Date": "January 13, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "CA", "Title": "\u201cGood location, mixed service\u201d", "Author": "BicoastalCa", "ReviewID": "UR122521519", "Content": "Excellent location near the airport and next to a mall with a grocery store. The shuttle driver was prompt and courteous, though nowhere on the reservation does it say you need to call for the shuttle pickup at the airport. Housekeeping had not made up the sofa bed for our party, so we ended up doing it ourselves, though they did provide extra towels when requested (and were thoughtful to provide extra toiletries too). The hotel room was quiet and comfortable. The kitchenette in our extended stay suite unfortunately did not have coffee, filters or detergent. The shuttle ride back to the airport was easily scheduled and prompt. Overall a decent stay despite the hiccups.", "Date": "January 4, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Weimar, California", "Title": "\u201cComfortable, modern, a true suite!\u201d", "Author": "imandy0517", "ReviewID": "UR122468969", "Content": "Very spacious rooms--a separate enclosed living room with TV and bedroom with own TV, bathrooms a tad small, but on my 2.5 week road trip, this was certainly one of the best!", "Date": "January 3, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Victoria, Canada", "Title": "\u201cAn Oasis in the land of strip malls\u201d", "Author": "Diane P", "ReviewID": "UR121720802", "Content": "Phoenix has a lot of strip malls, but near the Airport is an oasis, the newly remodeled Holiday Inn & Suites. From the street you would never guess what lies within. The grounds are lush and give one the sense of being inside a high-end resort. In addition to the pool area there is a huge gazebo adjacent to an outdoor lounge area with firepits to add to the evening ambiance. WiFi throughout so several people brought their laptops to work in the gazebo. The rooms are the large, the staff is friendly and helpful, and the restaurant is amazing with an excellent menu. We enjoyed several dinners there and the quality was top-notch each time. The separate breakfast room is similar. One breakfast at this property and you'll never want to see another Holiday Inn Express breakfast. We will definitely return during our annual visits to the Phoenix area.", "Date": "December 14, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Bainbridge Island WA", "Title": "\u201cEvery Holiday Inn should be like this...\u201d", "Author": "Kat&John", "ReviewID": "UR121404594", "Content": "Good Location near the airport, but out of the skanky neighborhood that surrounds most airports. Front desk was quick and friendly with the check in. The rooms are huge with a separate sitting room/desk area. Perfect for doing some work in the room. Beds were fantastically comfortable and the whole place just felt clean. The landscaping in the central courtyard was nearly resort-like with gas rock fireplaces, upholstered furniture, lots of plants and greenery. Very friendly bartender in the lobby. Shuttle driver was so friendly and helpful that he should be training all hotel shuttle drivers. About a mile walk north to the nearest full service restaurant (Applebees) I think this used to be another hotel brand, but they really did a nice job on the remodel making it somewhere special. I could see using this place for conferences or meetings.", "Date": "December 5, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Sarasota, Florida", "Title": "\u201cGreat Everything!!!\u201d", "Author": "LidoBeachResortGM", "ReviewID": "UR120966924", "Content": "My wife and I recently stayed at the Holiday Inn and Suites. The rooms, staff, location, etc all were perfect! We couldn't have asked for a better hotel for the price. Everyone was very accommodating and pleasant. The GM even made a point to speak with us personally on several occasions. We would highly recommend this property!", "Date": "November 23, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Washington DC, District of Columbia", "Title": "\u201cOvernight stay near the Phoenix Airport\u201d", "Author": "copernicus2011", "ReviewID": "UR120892853", "Content": "The hotel is a short ride from the airport. Shuttle service was prompt and friendly. The room was very comfortable. The staff was courteous. We had an excellent meal in the restaurant.", "Date": "November 22, 2011"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Hamilton, Canada", "Title": "\u201cWindows that Open\u201d", "Author": "JAB905", "ReviewID": "UR120617029", "Content": "The price and location near the airport were the intial draw. The property has recently undergone a major overhaul and they have done a lovely job. The rooms are not hermeticaly sealed boxes, you can actually open a large patio door to the outside. Windows on the couryard side also open for added ventilation. The suite was spacious although the bathroom/shower area was very small. Front desk and airport shuttle personnel were helpful and friendly. So far this is the best value I have found for a hotel near the Phoenix airport with a shuttle.", "Date": "November 15, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "San Diego, California", "Title": "\u201cExcellent Value\u201d", "Author": "dcilliers", "ReviewID": "UR120175859", "Content": "I booked this on Hotwire for $48 + tax (total $59.84) and was very pleased with the overall quality and value. The room was spacious and comfortable, a true suite with a completely separate bedroom with a door that closes (not like many that are called suites but actually just have a sofa sitting area. The bed was comfortable. WiFi was free and there was a desk area. One-up coffee was quick and easy. A bit of traffic noise from room 404. We arrived late and left early for a flight layover, so we did not use the pool or other facilities, but they looked nice and attractive. The only negative was the chicken quesadilla I ordered from the restaurant, delivered to the room - the worst I have ever had. Overall I would recommend and stay again at that rate!", "Date": "November 4, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "3.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Decatur, Georgia", "Title": "\u201cNice facility with some flaws\u201d", "Author": "redneckerson5", "ReviewID": "UR119955446", "Content": "This hotel is a converted, refurbished Embassy Suites property. It consists mainly of two room suites that face a central courtyard. On the positive side, it is well appointed, clean and spacious. Staff is friendly, but see below. l On the negative side, On the negative side, we never were able to get \"hot\" water even after a visit from a maintenance man who presumably adjusted something in the taps. The free internet is slower than dial-up. Indeed, even though the hotel has a small \"business center\" had to ask the clerk at the desk to use their internet to print our boarding passes. We never successfully accessed the airline site. We also unfortunately stayed the night the hotel hosted two Halloween parties. Our room was close to the venues for both, plus it was a warm night so the parties spilled out into the courtyard, At 11:30, we called the front desk to see if security could dampen the level of raucous noise somewhat. Nothing happened. We called again @ 12:15 just as a very loud, profane argument occurred in the courtyard and a fight broke out in the parking lot (on the other side of our suite). The noise finally abated about 1 am. With some attention to the negatives, this could be a VERY good value. The hotel is relatively close to everything (including Xway access) and would make a good base to explore the Phoenix area.", "Date": "October 31, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "3.0", "Value": "2", "Sleep Quality": "2", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Albuquerque, New Mexico", "Title": "\u201cEh, it was ok. Not great for business professionals\u201d", "Author": "rusty4005", "ReviewID": "UR119694993", "Content": "This hotel feels like an old hotel which they tried to make nice. It really isn't bad, but I think it is much more of a fanily hotel than a good place for business professionals away from home. It's nice to have free wifi, but I could only get 3 bars in my room. The front entrance is really nice and the rooms are not bad with two flatscreen tv's. I will say, though, there are very few channels on the tv which was a bit of a disappointment. Also, the shower water didn't get very hot and the room was not quite as clean as some may like. Also, the pillows are not comfy at all. Overall, I would say this hotel is pretty good, but really lacks nice finishes. I would not recommend for females traveling alone or anyone on business. Location is good, except the neighborhood to the east gets a little sketch. Front staff is real nice, but upon checking in and bring my items into the hotel on a roller rack they just watched my in my 4 inch heels struggle to push the cart with tons of heavy equipment. Oh, and it is a noisy hotel too. Don't expect to have a super peaceful stay here, but if you are with a group of family it would be a great place.", "Date": "October 25, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "California", "Title": "\u201cGreat Location - Great Staff\u201d", "Author": "dmz681", "ReviewID": "UR119280774", "Content": "Stayed there for one night, flew in to see my brother and catch a Diamondback game. The facility is airport close, stadium close, and near the freeway. The facility is rather new so everything worked well. The staff was extremely friendly and accomodating. The following morning when I flew out I was running late and the shuttle driver was kind enough to wait for me and get me to the airport on time. The only adverse comment was that it was a windy night and staying on the upper floor, we heard the wind blowing and every so often it sounded as though it penetrated the vents for a piecing noise, but not a deal breaker. If you need a comfortable room near the airport with good staff, look no further!", "Date": "October 14, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Portland, Oregon", "Title": "\u201cA Perfect Hotel\u201d", "Author": "Scott M", "ReviewID": "UR118718774", "Content": "Spent 3 nights here while on Business in Phoenix. The staff is 5-star! They are very accomodating and friendly. The rooms are spotless and the renovation that was completed is perfect. It is very upscale and current. Much more of a Hotel Indigo and much less of a Holiday Inn Express. The breakfast is great and the food from the restaurant is excellent. I highly recommend this hotel!", "Date": "September 28, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "3.0", "Value": "3", "Service": "4"}, "AuthorLocation": "Sun City, Arizona", "Title": "\u201cStill a work in process\u201d", "Author": "Mauizach", "ReviewID": "UR118020260", "Content": "Getting updated from a old Embassy Suites to a Holiday Inn Suites take more time than they planned. Restaurant for breakfast is in the back, nice area, good room, but they then do not use that area the rest of the day??? They have a little European style restaurant up front by the bar, but it can hardly be called a real restaurant. Very bad design and layout, trying to be too cutting edge. This is a fine area for the bar, but nothing else. Pool area is just okay, but the ramada's are basically taken over by smokers. The whole time we were there wireless internet kept failing, and elevators were under repair. Construction was still going on in numerous places creating confusion. The Convention area is way too tight for muilt conventions to be held at the same time. Restroom also are way too small for 50 people, only the one bar area way up front also creates confusion. Food mix ups happen the whole time, the staff was trying but you could tell they needed more training and some extra help. The shopping and eating within the walking area around hotel is not great either, this makes the restaurant issue a problem that needs fixed soon. We are booked back at this location in September hopefully looking at improvements. European style in hotel in the wrong location in Phoenix maybe a bad idea, we will see in September!", "Date": "September 12, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "5.0", "Value": "4", "Service": "5"}, "AuthorLocation": "TX", "Title": "\u201cVery nice hotel\u201d", "Author": "TXSusie", "ReviewID": "UR117990505", "Content": "We spent several nights here and really enjoyed it. Very clean and the service and restaurant were above average. We will stay here again.", "Date": "September 12, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "3.0", "Value": "3", "Service": "1"}, "AuthorLocation": "", "Title": "\u201cGreat rooms, horrible front staff\u201d", "Author": "BarbaraP55", "ReviewID": "UR117357669", "Content": "New hotel. Rooms are spacious. Beds are very comfortable. Two flatscreens, one in bedroom and larger one in living room. Mini refrigerator in room. Front desk check-in person on afternoon of 8/26 was incredibly rude. We checked in and were directed to the elevator to go up to 4th floor. We had alot of luggage so piled it onto a luggage cart. Elevator had \"Out of order\" sign. Tried another and it was out of order too. Access to elevators was outside and the temp. was 117 (this is not a lie) so by the time we got back to front desk we were toasted. I went up to front desk to ask how we were going to get up to our room on the 4th and the guy told us he would call for someoneto help us but we would have to wait until he was done talking to the customer he was working with. It took 15 minutes. After customer left, I asked if he had made that call and he said he was just about to. I told him I thought it was rude to make us wait since we checked in first and the phone call would only take a couple of seconds. He said it was my fault; that once I left the front desk his priority became the next customr. We used priority points because my husband travels alot and maybe he didn't fully understand the concept.", "Date": "August 28, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "4.0", "Value": "4", "Service": "5"}, "AuthorLocation": "", "Title": "\u201cVery Nice Property!\u201d", "Author": "CRBritt1", "ReviewID": "UR117194191", "Content": "I stayed here for 1 night with my family and we thought this property was great. We had a 1 bedroom suite and the room, living room, 2 TV's, bathroom, etc were excellent. The inside courtyard was very well maintained and we enjoyed the doors opening to the courtyard. We didn't eat at the restaurant for breakfast and we didn't visit the pool, but the pool looked great. Our only drawback was the air conditioning in the room. While it turned on, ran quietly, etc it never seemed to cool down the room. It ran for all of the hours were were there and it never got \"cold' in either room even with the thermostat set at 60 degrees. Overall, with the spacious rooms, quick check in, friendly staff, we will frequent this hotel again when we are in Phoenix.", "Date": "August 24, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "4.0", "Value": "4", "Service": "5"}, "AuthorLocation": "Farmington, New Mexico", "Title": "\u201cEnjoyed our stay\u201d", "Author": "viola m", "ReviewID": "UR116899684", "Content": "The service we received was very good. The rooms were very nice and I did use the laundry room which was clean. The food at the 2 restaurants was good. We were at a convention and the hotel provided shuttles to the light rail for easy transportation to downtown. There were a couple of glitches: one of the elevators did not work some of the time that we were there and the restaurants were not open at noon. Our overall experience was good.", "Date": "August 18, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Petaluma, California", "Title": "\u201cGreat for Ballgames\u201d", "Author": "Blaze24311", "ReviewID": "UR116407240", "Content": "My son and I recently stayed here for a trip to the ballpark (Diamondbacks). The shuttle picked us up from the airport and within minutes we were at the front desk checking in to our room. It was around 9pm and the bar/grill was open until 10pm. He whipped us both up a great meal ( which we repeated the next night after the game.) The room (suite) was much more then we expected 2 flat screens and a sitting room, two queen beds and a balcony.(too bad it overlooks the parking lot). The air conditioner was just a little noisy but kept the room comfortable. The drivers were all very pleasant (Joey is a kick!) and saved us a lot of parking and driving headaches. The pool was like bath water but still fun, happy to find out it was open until midnight. The last morning we had breakfast at the restaurant and shuttled back to the airport. Thanks to the whole staff who made this trip a great time!", "Date": "August 8, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "3", "Overall": "3.0", "Value": "3", "Service": "3"}, "AuthorLocation": "puyallup", "Title": "\u201cNICE LOOKING HOTEL\u201d", "Author": "boat07", "ReviewID": "UR116192952", "Content": "We had a nice room at the hotel and it had a very nice courtyard, gazebo and pool. the entrance to the hotel was also very nice. Our daughter told us that her room had dirty water and bugs. The front desk was very nice at check in and the shuttle driver was very pleasant as well. Housekeeping was good until the last day when we did not get our room cleaned. We had taken the sign off the door and had seen housekeeping staff walking around for the two hours while we hung out at the pool. We then left for the day and came back to a room that had not been cleaned. They did take the tip and thank you note however. We got a call from the head of housekeeping while waiting at the airport to say how sorry they were. She said she would look into what happened, We do not know what the outcome was.", "Date": "August 3, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "3", "Rooms": "4", "Location": "1"}, "AuthorLocation": "Colorado Springs", "Title": "\u201cNice but not crazy about exterior entrance\u201d", "Author": "ColoradoGuy_7", "ReviewID": "UR105858058", "Content": "Picked this hotel because needed to be close to airport. The hotel has been remodeled and although not brand new, it looks nice. Not located one mile from airport as stated on website though. Room was spacious and comfortable even though I don't care for hotels with exterior entrances. Nice lobby area and friendly staff.", "Date": "April 27, 2011"}], "HotelInfo": {"Name": "Holiday Inn & Suites Phoenix Airport North", "HotelURL": "/ShowUserReviews-g31310-d73787-Reviews-Holiday_Inn_Suites_Phoenix_Airport_North-Phoenix_Arizona.html", "Price": "$91 - $140*", "Address": "
1515 North 44th Street, Phoenix, AZ 85008
", "HotelID": "73787", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/78/f5/78f599f354416f1a0754fd8b33c04ea68large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73792.json b/Fuente datos/73792.json new file mode 100644 index 0000000..0f93f42 --- /dev/null +++ b/Fuente datos/73792.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "5", "Sleep Quality": "2", "Rooms": "3", "Location": "2"}, "AuthorLocation": "milw wi", "Title": "\u201cprice was right.\u201d", "Author": "apackerfan", "ReviewID": "UR128203164", "Content": "looking for basic place to stay, we had early flight out the next day. $51 plus tax on priceline for a wednesday night. neighborhood just ok. because of this, we werent real excited about going out anywhere for dinner. the check in was a bit slow. directions to room not the best. lay out of place is different than any Ive been to, so maybe its on me. room was nice, clean, beds comfortable. turned out we were next to exercise facilities on 3rd floor. room 303. lots of clunking in middle of the night, either that or maybe laundry is located in same area as well. pool looked inviting. they said it was heated so we checked out. if it was heated, it was to about 70. we lasted 2 minutes. others said you can get used to it. jacuzzi was only half full of water. they had happy hour with appetizers on 5th floor restaurant. we did that for dinner. the guy and gal working up there went all out. Ive never seen two people try harder to please their customers. It was impressive. It was also disturbing to see people getting free food and drink and can not even leave a 1 dollar tip. Worst in room coffee Ive ever had. One cup brewing, and I was needing at 4am. I couldn't finish 1 cup. tasted like one teaspoon of coffee for a 12 cup carafe. overall, the price was right and it served our purpose. i would stay here again on same premise of overnight stay.", "Date": "April 19, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cMuch better than expected\u201d", "Author": "JKNY329_10", "ReviewID": "UR127494915", "Content": "Got the room at a good rate on Hotwire. Was very impressed for the money. Extremely spacious room with two flat screen TV's and a separate sitting area. Kitchen is a wet bar with small fridge and microwave. No flatware. Great location close to freeways, airport and Biltmore mall. A car is a must though. Aside from the very nice room, huge perk was free breakfast cooked to order and even better, complimentary happy hour with wine, beer and well drinks from 530 to 730 pm. They are served along with a very light snack selection from their restaurant on the fifth floor with a knockout view of Phoenix and Camelback mountain. Almost worth the price just to take advantage of the view. A full menu is available at extra cost but not forced on you. Alas, two things prevent a five star rating from me. One is that in my room, the bathroom sink was located in the bedroom. There was no separation or privacy whatsoever from the sleeping area. That was fine when traveling alone but if with friends or a new romance, it would be awkward. Also, guests cannot control whether the heat or AC is on. Below 55 degrees, only heat is available. Above 70, only AC. In between nothing. As Phoenix temperatures vary WILDLY between day and night, this could be a real problem during shoulder season. I was there in April and wished for a little blast of heat in the morning even though it got into the 80's during the day. A plaque indicates space heaters are available at the front desk but that is not nearly as convenient. As these two items are part of the building structure they can't be changed so be prepared to accept them if you decide to stay here. Otherwise, great stay!", "Date": "April 8, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Bountiful, Utah", "Title": "\u201cBusiness Trip in Phoenix\u201d", "Author": "travelin4funfools", "ReviewID": "UR127131197", "Content": "I travel to Phoenix for business often, our office is off of Camelback Road in the Biltmore area. I normally stay at the Embassy Suites in that area, but this time it was full, even at my Diamond level. Therefore I had to switch hotels. All the hotels in the Biltmore area were full, there must have been a convention or many spring break travelers. This particular Embassy Suites on 24th street is very old and out dated. The interior design must be from the 70\u2019s and has not been updated since. The rooms were clean and the beds were not old, but the overall feel of the hotel and rooms were very old and uncomfortable. When I closed the door to my hotel room I could see light coming in from the outside. That in its self is not too bad as I have had this happen more than once, but the overall look and feel in the room was straight from the 70\u2019s and helped make my first impression worse. I arrived very late and did not have a chance to see if they had room service or if it was good, but the next morning I did try the breakfast buffet and found it to be adequate. The check in area was not updated either, it felt as if they had not remolded since opening day, and as I have already stated the whole hotel felt that same way. I went for my normal morning run and the location of this hotel is in a business section, which is not bad, but other hotels have more to offer in this regard. Like a lot of locations in Phoenix they are by the canal system and I found the running path along the canal, which is much nicer than running through a crime ridden area. Overall this was acceptable, but when I compare this hotel to that of the one on Camelback Road, the Camelback Road location wins hands down. The Camelback location is located in a fantastic area, by the mall with tons of restaurants, and they have a jogging path mapped out through neighborhoods making it feel like home. As far as I\u2019m concerned, if you are going to stay at an Embassy Suites in the Biltmore area the one on Camelback Road is by far much better than this one for about the same nightly rate.", "Date": "April 2, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Sunman, Indiana", "Title": "\u201cFirst class customer service\u201d", "Author": "bigdog33", "ReviewID": "UR126939020", "Content": "MY wife and I and 4 other couples from our hometown area traveled to Phoenix to catch the men's NCAA basketball West regionals. WE booked a 3 night stay at the Embassy suites. Without a doubt, in all the years we have traveled and stayed at different properties, this hotel had the best customer service of any of them. The front desk attendants were so helpful with recommendations of local restaraunts and sports bars. The morning breakfast was awesome, cooked to order , however you wanted it and the managers evening happy hour was actually 2 hrs ands the bartender and waitress went out of their way to make us feel special. I would definitely return and would recommend this property to anyone staying in Phoenix.", "Date": "March 29, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Columbus, Indiana", "Title": "\u201cWould stay here again in a heartbeat!\u201d", "Author": "IUgrad1975", "ReviewID": "UR126763117", "Content": "Do not let any of the negative reviews affect your decision to stay here......just know up front what you are getting.....which is an updated, clean 2 room suite, breaksfast just like the ES with the fancy atriums, and an enjoyable Manager's Reception! This hotel reminds me a lot of the NICER hotels along Myrtle Beach......with the beautiful pool and courtyard area in the middle. You would never know you were in the middle of Phoenix! This hotel is very convenient to the airport and car rental return and just a short drive to the Biltmore Shops and other areas of Phoenix like Camelback mountain. Service is great, staff is friendly and accomodating....we will be back!", "Date": "March 27, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "New York City, New York", "Title": "\u201cGreat Hotel!\u201d", "Author": "Jacko1974", "ReviewID": "UR126635158", "Content": "I attended a small conference which was hosted at this hotel. I got picked up at the airport by the free hotel shuttle which arrived within 10 minutes after I called the front desk. The shuttle driver gave the passengers a detailed explanation of all the services offered at the hotel during our ride there. Was able to check into my room early by 9.30 am and they offered me to enjoy their wonderful breakfast right after my arrival. My guest room was clean, well equipped, spacious, with a separate living room, two flat screen TVs and a small kitchen. Every morning the current edition of US Today was hanging outside my door for me to enjoy. The hotel building surrounds a centrally located pool area that is accessible until midnight. Free pool towels are provided, and there are plenty of reclining chairs and umbrellas to relax. The only small downside is that parts of the pool area are always in the shade due to the hotel building around it. The best part about the hotel is the generous breakfast which includes - among other things - cooked-to-order omelettes, sausage, bacon, fried potatos, coffee and tea, various fruit juices, joghurts, fresh fruit, various breads, muffins, bagels, etc. Everything is \"all you can eat\". The other great thing is the nightly 2-hour \"happy hour\" at the rooftop bar during which they serve snacks and unlimited free beer, wine and well drinks to all hotel guest. This event happens EVERY night, and needless to say it keeps the bar pretty crowded and entertaining. There is not much to do in the immediate neighborhood of the hotel, so if you don't have a car you will feel kind of trapped. But the hotel provides free shuttle rides anywhere within a 3-mile radius of the hotel (not just to the airport), so this is a much-appreciated service. Right across the street there is a Carl's Jr. fast food restaurant which provides cheap, highly delicious and definitely unhealthy food. The hotel has a small business center with free internet access and free printing of boarding passes. In the guest rooms you can get internet access via wifi or ethernet, but this service is charged extra and it is pretty slow. This aspect of my stay was the only thing which was sort of disappointing. Overall I can highly recommend this hotel.", "Date": "March 25, 2012"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Philadelphia, Pennsylvania", "Title": "\u201cOlder with motel like outdoor corriders\u201d", "Author": "familyfromphilly10", "ReviewID": "UR126399260", "Content": "Nice hotel, convenient and clean. Room was comfortable and breakfast was typical for Embassy Suites with omelettes, pancakes, etc. Pool area in center. Happy hour in upstairs lounge. I wd stay again. This is not a newer Embassy Suites with an atrium.", "Date": "March 20, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "", "Title": "\u201cHome Away from Home\u201d", "Author": "TEH3", "ReviewID": "UR126095934", "Content": "I had the extreme pleasure of being a guest at this property continuously for 16 months and I recommend it without hesitation. The property is older but clean! The main thing this place has going for it is the staff, they work hard to learn their regular and repeat guest's names and needs. I had the misfortune of breaking a leg during my stay and they drove me to the emergency room, and then drove me both ways to and from work every day during my convalescence. The driver would go into the hospital where I worked and get a wheelchair and wheel me inside and then return the wheelchair at the end of the day. They threw me a birthday party, and a one-year anniversary party and I left many friends behind when my assignment ended. This place draws a lot of repeat travelers so mine is not an isolated positive experience, people return when they are made to feel welcome and this place is spelled H-O-S-P-I-T-A-L-I-T-Y. Special thanks to shuttle drivers Johnny De and Travis, to the entire front desk staff, GM Doug, Food and Bev Manager Trey and bartender Jason.", "Date": "March 14, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Manchester, United Kingdom", "Title": "\u201cwhat a place to stay\u201d", "Author": "andy g", "ReviewID": "UR125834993", "Content": "Stayed in this hotel and all i can say is wow. its not just the hotel itself but the staff. the front desk are very kind, polite and helpful, tyler, amanda, BB, rick are a few of the names that stick with me and the cook at breakfast is such a nice guy who puts in 110% effort into his work as well as the bar staff in the squaw peek cafe on site. The cleaners around the hotel are very good and always say hi as you walk by. But the thing that tells you that you are about to have a good experience before you even arrive are the drivers from the airport Joe and especially Jonny D. These guys make you feel at ease can liven up a shuttle ride from the airport even after a 10 hour flight. I would recommend this hotel above all others i have stayed in around the world, and that is alot of nice hotels i assure you, because of the people at this hotel. Try it you see what i mean Andy g", "Date": "March 9, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "3", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Murfreesboro, TN", "Title": "\u201cBartender for the Manager's reception was awesome!\u201d", "Author": "srmmurfreesboro", "ReviewID": "UR125766947", "Content": "We stayed on a Saturday night before we flew back home on Sunday so we were in and out but felt the service in the Manager's reception area and breakfast was great!", "Date": "March 7, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Salt Lake City", "Title": "\u201cOne of the original Embassy suites\u201d", "Author": "MyZenworks", "ReviewID": "UR125462753", "Content": "This Hilton property is one of the original Embassy Suites in the chain. Although, the property is older the amenities are quite good. The entry/reception reflect a modern hotel with the pool and hot tub are good for the aging property. The rooms are typical with updated features like bath and shower areas. I was pleased to have good hot water pressure and clean towels. The happy-hour is very well presented with great bar tender and associates. So, it may be older, but I felt worth the price", "Date": "March 1, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Sleep Quality": "3", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Leawood, Kansas", "Title": "\u201cPast It's Prime\u201d", "Author": "IMFLYBOY", "ReviewID": "UR125428748", "Content": "As a Hiton Honors Diamond guest I see many Hilton properties around the world and find that this one, an Embassy Suites, is past its prime. Here we have a 1960's vintage MOTEL that has been renovated into a wanna be Embassy facility. It misses the mark on all points except service. The room are 1970s style (painted brick walls) with a musty smell like it's been lived by a high school gym class. While the bed is comfortable and the suites large, they are also dark. The fans make more noise than a blender. The facility is simply run down. The positive aspect is the cheerful service with special note to the short order cook who does the mornign breakfast. To watch him is entertaining. To enjoy his fare is simply a pleasure. But the facility is in despirate need of a make over. And the internet is insufficient in coverage and speed to support business applications. And finally is a note on price. At the Hilton.com website, they listed the room for $199. It isn't worth half this much. But fortunately my company has a special rate that brough the price dow to one that reflects the real condition of this hotel. Bottom line: If you can get in for $80/night and can take time to enjoy the breakfast and pool, go for it. But if it's the $199 that you are quoted, forget it. You'll find a fresher look at the Motel 6.", "Date": "March 1, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Flint, Michigan", "Title": "\u201cGreat Place to Stay\u201d", "Author": "Debbie A", "ReviewID": "UR125290281", "Content": "We enjoyed our stay here. Everyone there was very helpful, and very friendly. The room was a little cool as far as temperature, however the bed was extremely comfy and cozy which more than made up for it.", "Date": "February 27, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Flagstaff", "Title": "\u201cAwesome Service!\u201d", "Author": "A R", "ReviewID": "UR125245616", "Content": "Awesome customer service at Embassy Suites Phoenix Airport! Embassy Suites has been my second home for over a year while finishing out my Master\u2019s degree. When I arrive each week, I am treated like family! Employees go out of their way to make me feel welcome. Though the facility is older, they continuously upgrade. The grounds are well kept with beautiful trees and flowers, which adds a touch of \u201chome\u201d. What the facility may lack in \u201celegance\u201d, they people make up for 10 fold.", "Date": "February 26, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Winnipeg, Manitoba, Canada", "Title": "\u201cBest Customer Service\u201d", "Author": "Aaron L", "ReviewID": "UR125163949", "Content": "Everyone at the Embassy Suites were extremely helpful and caring. The drivers that assist in operating the Shuttles are just awesome. If you ever need to go anywhere, they will be more than happy to help out especially a super nice fellow by the name of Johnny De who drove me around a few times and was super knowledgeable of the city and made my experience all the more special, whether it was making me laugh or playing great music the entire time, it was always a great ride with Johnny De. Embassy is a great hotel, great pool and great staff all around and my time in Phoenix was truly awesome because of them.", "Date": "February 25, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Parsippany, New Jersey", "Title": "\u201cEhh.\u201d", "Author": "PamL0vesT0Travel", "ReviewID": "UR125148961", "Content": "Hotel was okay but the room we stayed in was very outdated. I think they might be renovating because we were traveling with another party and they said their room was very nice. I'd request a higher floor. Breakfast was EXCELLENT, best omlete I ever had. Pool area looked nice too but it was too cold to use.", "Date": "February 24, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Tempe, Arizona", "Title": "\u201cHome away from home\u201d", "Author": "Sylvia C", "ReviewID": "UR124656130", "Content": "Over the past several years I had many occasions to stay at this Hotel. From the moment when checking in at the front desk, you know you are welcome. The staff is outstanding. The Hotel is always neat, clean and well kept. Doug, the GM runs a tight ship and it shows. I have stayed in other Embassy Suites Hotels, but this one is by far the Hotel of my choice. If you just need to get away, travel for business, unwind, release some stress, this is where you need to stay. Not to forget the excellent made to order Breakfast in the mornings. Can't get any better than this. I will definitely stay there again. No matter what brings you to Phoenix, business or pleasure, this is your home away from home. Thank you Doug and Lacey for making me feel welcome. I will be back.", "Date": "February 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Sunny South", "Title": "\u201cLocation, Location, Location (not in this instance)\u201d", "Author": "travellerSunnySouth", "ReviewID": "UR124585896", "Content": "As a business professional who travels often, I would not recommend anyone to book this hotel!! ESPECIALLY SINGLE WOMEN. We had 3 rooms reserved here based on the hotel description and we are pretty loyal to Hilton brands. The location is in an area that is not safe to venture out in the evening. There are catwalk style / shared areas. The doors have gaps underneath so: a) bugs can come into your room, b) you can hear everyone's conversation outside of your room and c) the a/c (if there were any) goes right out the door. The AC was turned off. (This was in early Dec in Phoenix) It was hot. Trust me. The sliding glass door in the room was broken and the towel holder in the bathroom was coming off the hinges. Need I say more? The hotel staff were DELIGHTFUL. I mean that. Truly sweet kids who understood our predicament and gave us a refund on the spot. We did get a room at the Hilton!!", "Date": "February 14, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Minnesota", "Title": "\u201cOldler but would definitely return!\u201d", "Author": "JuJuT", "ReviewID": "UR124412642", "Content": "Hotel is older than the usual Embassy Suites but Tyler the manager was very nice. He moved us to a king room with a better location than our two bed room. Food and employees for breakfast were great! The resturant - not so good. It smelled like water damage and service not so good. Food good though.", "Date": "February 10, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "2.0", "Value": "2", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Houston", "Title": "\u201cThere are a lot better ES near by than this one\u201d", "Author": "Faolet", "ReviewID": "UR123732818", "Content": "If you stay in ES a lot there is a general expectation. This is probably one of the oldest ES in the nation. My room looked old and was 80 degrees with no AC because they have central heating and cooling and only one can be on at a time. It was January so te heat was on. The staff was excellent and moved me to a Hilton Suites just down the road.", "Date": "January 28, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Henderson, Nevada", "Title": "\u201cEverything was perfect\u201d", "Author": "bkrite", "ReviewID": "UR122687937", "Content": "What a wonderful hotel. The service was excellent, the room was excellent and clean as a whistle. The bed was so comfy I could have slept for week in it. I never heard traffic noise or noise from other rooms. The free breakfast was wonderful and the eggs cooked to order were perfect. We will stay there again and recommend it to all our friends and family.", "Date": "January 6, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Lawrence, Massachusetts", "Title": "\u201cGreat hotel, great restaurant on site\u201d", "Author": "gis0610", "ReviewID": "UR122637301", "Content": "We stayed here after our flight got cancelled and received a distressed passenger voucher from the airline. They have a shuttle that picks you up at the airport, the driver was very friendly and pleasant, gave us a mini intro to the city and offered us cool water (it was about 105 degrees that day). We had been travelling all day and were glad that the hotel had a restaurant on site. The food was great and the service was excellent. All the staff was great from the front desk to the cook that makes the omelets (a great complimentary breakfast is offered) . The room and fitness center were clean. If we ever have to stay in this area again we would definitely consider staying here again.", "Date": "January 6, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "1.0", "Value": "3", "Sleep Quality": "2", "Rooms": "2", "Location": "3"}, "AuthorLocation": "San Diego, California", "Title": "\u201cbed bugs!!!!!\u201d", "Author": "sparkles101", "ReviewID": "UR122637255", "Content": "I stayed here on Jan 2, 2012 due to cancelled flight home. We arrived after 10PM so didn't really look at the room in depth. Upon awakening, I found 3 bites on my leg, but was in a hurry to get back to the airport to catch my flight so I didn't look around. In the shuttle back to the airport, I overheard a woman say that she had these red bites all over her body and was freaking out. Her friend said that now that she mentioned it, he also had red bites on his body. I immediately started thinking about the bites on my leg and connecting the dots. The employees were curtious and helpful so it's unfortunate that they have this problem. I stayed in room 325 so I would avoid this room!", "Date": "January 6, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "2", "Location": "3"}, "AuthorLocation": "El Segundo, California", "Title": "\u201cIt's old but they really try to do the best with what they have got\u201d", "Author": "nancyesca", "ReviewID": "UR122306965", "Content": "The staff is really really good. The Managers happy hour is fun - up on the top floor. We also ate there one night - it was ok. The rooms are sorely dated just by the structure - circa late 60s early 70s. The breakfast is just what you expect at an ES. The diner next door is good for lunch - really a typical diner. There is a Walgreens kitty corner to pick up things. They have ancient A/C - heater - it can only be one thing - for the whole building. Also free internet and printer in the business center - that was a great plus.", "Date": "December 31, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Ocala, Florida", "Title": "\u201cAnother Excellent Stay\u201d", "Author": "rgill12", "ReviewID": "UR121804261", "Content": "Stayed here 12/6-12/9 and everything was great. The experience was better than some other suites we have stayed in. The Squaw Peak Lounge has a great view and the folks that take care of you are superb. Food is excellent and drinks (free-Managers reception). Rooms were great too and up to date, no hunkie TV's here. Clean and well kept. Front desk staff top notch.", "Date": "December 16, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Peoria, Illinois", "Title": "\u201cGreat Service and Convenient Location\u201d", "Author": "herold1961", "ReviewID": "UR121764908", "Content": "The ugliest Embassy Suites, but the service from the front desk to the housekeeping staff to the restaurant employees are top notch! Rooms were very quiet, large and clean. The courtyard and pool area was very nice and the property is well maintained. A great location in midtown close to airport.", "Date": "December 15, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Fresno, Ca", "Title": "\u201cJust what we needed at the time\u201d", "Author": "lovept", "ReviewID": "UR121230594", "Content": "Our flight got cancelled so US Airways gave us a voucher where we received a hotel room for a discounted rate. We are Hilton Honors members and figured due to that, the Embassy Suites would work fine. I would say it served its purpose for this trip. The rooms are older yes, but spacious. The street is sketchy yes, and so are the people lingering around the hotel. I did feel safe once inside the room. The breakfast in the morning which was included was pretty good actually. The shuttle to the airport that was included as well was nice and arrived on time, friendly. The staff at the hotel were friendly as well. If you like 60/70's motif, this hotel is for you and its close to the airport.", "Date": "November 30, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Birmingham, Alabama", "Title": "\u201cPleasantly Surprised\u201d", "Author": "OnTheLeadLap", "ReviewID": "UR120747357", "Content": "When I initially pulled in, I was a little upset that the building appeared to be dated and the area seemed a bit shady. Upon registering at the front desk, I was pleasantly surprised with the customer service I received. Each time I needed something during the course of my two day stay, the staff handled it quickly and with a smile on their faces. Also, my room was nice and updated. Breakfast didn't start until around 7 on the weekends, but there is a Jerry's restaurant next door that is open 24 hours. While I first vowed to never stay there again, I would most likely sacrifice the area for great customer service and return.", "Date": "November 18, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Canada", "Title": "\u201cOK, but not a typical Embassy Suites...!\u201d", "Author": "celsius99", "ReviewID": "UR120391976", "Content": "Extremely dated ES property, really needs a makeover...neighborhood is a little sketchy...! staff is very attentive, friendly and really tries hard...but unfortunately this property is a 3 dressed up as a 3...! Still not the worst ES I have been too, Palm Springs and Corpus Christi are way worse...!", "Date": "November 9, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Akron, Ohio", "Title": "\u201cWORST HOTEL STAY IN MY LIFE\u201d", "Author": "rubbercitygal330", "ReviewID": "UR119084683", "Content": "EMBASSY SUITES/HILTON should be ashamed to have there name associated with this hotel. We stayed here prior to flying out of Phoenix and I did not sleep at all that night. I was scared to dead horrible neighborhood and poor security. Appears they have people living at the hotel on a regular basis as there were large dogs and some very scary people walking around and in the elevators. Room was so outdated and dirty and dust were blowing out of all of the vents in the room. I would choose another hotel if I were you, this has totally changed my view on Hilton Hotels - stayed at nice hotels for much less per night!!!! Cannot comment on the food as we did not stay long enough to try!!!", "Date": "October 8, 2011"}, {"Ratings": {"Location": "3", "Overall": "5.0", "Value": "4", "Service": "5", "Rooms": "4"}, "AuthorLocation": "Denver", "Title": "\u201cGreat service and amenities.\u201d", "Author": "skippythetechie", "ReviewID": "UR118133794", "Content": "From the shuttle driver to the front desk staff to the restaurant staff, everyone there was friendly, helpful and accommodating. High speed internet worked flawlessly. Gym had 3 elliptical, 3 treadmills, a recumbent bike and a nice set of free weights. The complimentary breakfast was very good, as expected.", "Date": "September 14, 2011"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Olive Branch, Mississippi", "Title": "\u201cNot your everyday Embassy Suites!\u201d", "Author": "iluvryno", "ReviewID": "UR117109249", "Content": "Rough part of town - lock your doors Nice employees - young and unexperienced, but nice Van drivers great - very friendly Room was fine Here's my ONE BIG COMPLAINT. The internet was out ALL DAY the one day I was there. First thing in the morning, 4pm when I got back from a day of meetings and 10pm that night after dinner. For a Hilton property, a brand that caters to business travelers, this is the worst possible scenario. I had to walk over to Dunkin Donuts (across a very busy city street) for wifi. I was offered no compensation, no extra Hilton points, simply nothing. And I did make my displeasure known. Will not be back.", "Date": "August 22, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "2", "Overall": "2.0", "Value": "1", "Service": "2"}, "AuthorLocation": "Hastings, Michigan", "Title": "\u201cDisappointing overnight visit\u201d", "Author": "AlgonquinLakeGang", "ReviewID": "UR116119319", "Content": "This was an unscheduled extra nights stay in Phoenix area due to travel problems. The airline gave a few references for places close to the airport with shuttle service. I brought my bags out gate 8 and to the hotel van pick-up area. As I hit the island at 10:29 I called the hotel, explained the situation of travel problems,asked for a room and if the van was running the airport route. The front desk took my name and it's not easy so I have to spell it. Assurances were given that the van was on the route and would be there in 15-20 minutes. After waiting and seeing a couple of other hotel's shuttles make more than one circuit at I called again 11:06. The individual at the front desk said that he would contact the driver and tell him I was still waiting. In 10 minutes the van arrived. The driver was helpful by putting my luggage in the van. On the way he stated the van running times in the morning were on the half hour and with my gate and time that an hour and a half before flight would be fine. He also stated the van ride was about 8 minutes back to the airport. Based upon this information the deduction is that the driver didn't leave until after my second call. At the front desk Luis didn't find notes of my conversation and booking but would take care of me. Maybe the shift changes at 11? He had a double non-smoking room that will work. Only the room key in its folder was given to me and I went to the room to grab about 4 hours of sleep to return on the 4:30 am shuttle. The non-smoking room smelled like it was converted to non-smoking by using a can of air freshener. The stale smoke smell was very evident. If it was earlier then midnight then getting another room would have been attempted. In the morning I grabbed the bill from the floor and there was a second bill also slipped under my door; neither of the envelopes had a room number. I opened the wrong room first and saw that traveler's room rate was $84. Okay not too bad but better can be had for this slow summer season. Then I opened the second one with my room and name and saw $119. Distressed traveler pays $35 or extra 41% more. Shameful business practice from this hotel. I briefly complained when returning the wrong bill to Luis but this fell on deaf ears. This adventure leads me to advise against this hotel for travel. Also, I have been weighing Hilton Honors status when traveling but this experience will drop that influence on the decision, too. The ride to the airport and check in to the airport went as the driver stated and that saved the hotel from a terrible rating.", "Date": "August 1, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "4.0", "Value": "3", "Service": "5"}, "AuthorLocation": "Anthem, AZ", "Title": "\u201cA great place to stay for a few days.\u201d", "Author": "rickscholz", "ReviewID": "UR116003136", "Content": "I stayed here for three nights using a gift certificate I had. A few highlights: - ROOM: Very spacious, as you would expect from an all suite hotel. Included a sofabed, 2 full size beds, 2 flat screen tv's, microwave, refrigerator, coffee/tea maker. There wasn't anything I was expecting to find in the room that I didn't find. - PARKING: Free. There is an amply spaced parking lot at the rear of the building. One area lacking is parking for cars checking in near the office... it might be a good idea to mark one or two spaces for this purpose. - BREAKFAST: Cooked to order. I just walked up to the counter, and they asked \"What do you want for breakfast?\" Options included eggs, omelets, french toast, and pancakes. They also had as sides of bacon, sausage, and potatoes also served by the chefs. I'm not sure why, but on Friday only, they also had eggs and potatoes served from a buffet line. Other items at breakfast included cereal, pastries, juice, soda, coffee etc. - MANAGERS RECEPTION: Very friendly and fast bartender. I just had soda, but it looked like they had a good selection of other beverages available as well. Snacks included chips and salsa, veggies and dip, fruit, snack mix, pretzels, and crackers. It's in their restaurant, so if you want to order more substantial food (not free), that option is available as well. - NEIGHBORHOOD AND ENVIRONMENT: Some people have commented negatively about the neighborhood. I would describe it as a somewhat older neighborhood, but I never felt unsafe. Once inside the property, however, everything looks very nice and impeccably maintained. I would definitely consider staying here again.", "Date": "July 30, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Surfers Paradise, Australia", "Title": "\u201cNice Hotel!\u201d", "Author": "holidayers007", "ReviewID": "UR115710381", "Content": "We stayed at this hotel unexpectedly as we had missed our connecting flight. We phoned the hotel from the airport. They sent a free shuttle to come and collect us and checked us in promptly. The hotel offered daily a Managers Drinks which consisted of all basis spirits, beers and house wines and a range of snacks in the Restaurant. Also offering a free breakfast daily with a free egg bar. The service we received was exceptional. Computers, printers and free wi fi were also available for use. The one bedroom we stayed in was clean spacious and amenities were generous.", "Date": "July 24, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "2.0", "Value": "2", "Service": "2"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201c40 years old and showing it\u201d", "Author": "Loritaw", "ReviewID": "UR115580365", "Content": "They are trying hard and the room was clean but VERY dated with the sink in the bedroom and the toilet and tub shower in a separate tiny room. The lounge on the top floor was dark and dingy, the breakfast was cooked to order by a chef with an open grill that needed a good cleaning.", "Date": "July 20, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "1.0", "Value": "1", "Service": "2"}, "AuthorLocation": "n va", "Title": "\u201cConrad Hilton is Rolling Over in His Grave!\u201d", "Author": "parafrog", "ReviewID": "UR115538331", "Content": "It did not start well. Ever been in a neighborhood where the hair on the back of your neck stands up, where you look for well lit parking, where you put 911 on your speed dial before getting out of the car? That is where this hotel is located (I did tours in Viet Nam and Beirut). And then it got worse. Run down and shabby, permeated with smoke and other smells I would rather not have identified. It is amazing to me that Hilton's Q/A has allowed this property to remain in the stable. Avoid this property; and Hilton, fix it or take away the franchise.", "Date": "July 19, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "4.0", "Value": "4", "Service": "4"}, "AuthorLocation": "DENVER COLORADO", "Title": "\u201cGood business hotel - very close to airport\u201d", "Author": "ELICASTLE09", "ReviewID": "UR115504273", "Content": "Stayed for business two nights at this hotel. Rooms clean and comfortable, typical Embassy Suites. I enjoy their managers receiption and hot breakfast.", "Date": "July 18, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Location": "2", "Rooms": "3"}, "AuthorLocation": "Minneapolis", "Title": "\u201cIn the bario. Nuff said?\u201d", "Author": "TravellingCW", "ReviewID": "UR115406876", "Content": "The pictures on HHonors were clearly done by a pro. The amenities are decent and the rest is to be expected of an Embassy Suites. The location, however, was not so great. I live in Minneapolis near a not-so-good neighborhood and I wouldn't venture into this neigborhood at night. It would appear that many local gangs like to leave their call sign on every wall. Carl's Jr. across the street was no exception. Stick to a more northern hotel and you will be fine. If you need to be \"close\" to downtown, you won't have much of a choice than to stay in sketchier areas.", "Date": "July 16, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "1.0", "Value": "1", "Location": "3", "Rooms": "3"}, "AuthorLocation": "", "Title": "\u201cDon't Stay Here - It is that simple!\u201d", "Author": "cwwh", "ReviewID": "UR114998240", "Content": "Instead of business travelers and tourists, this location caters to the local populace. The result is alcohol fueled non-stop noise late into the night, disregard of hotel rules and common courtesy and abused facilities in a poor state of repair. Our non-smoking room reeked of cigarette smoke from the previous occupant.", "Date": "July 3, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Calhoun, Georgia", "Title": "\u201cGreat Stay!\u201d", "Author": "MEJDoane", "ReviewID": "UR111635655", "Content": "Highly recommend. Clean, comfortable, courteous. Great way to end a long day after a 4 hour flight.", "Date": "June 5, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Fort Worth, Texas", "Title": "\u201cGreat hotel!!\u201d", "Author": "ikazi", "ReviewID": "UR108928095", "Content": "Well maintained, clean hotel. Good pool. And absolutely great rooms. May not be exactly at the airport, but decently close to airport, businesses etc. Would recommend this for business overnighters, probly even couples on a stop over.", "Date": "May 19, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Houston, Texas", "Title": "\u201cGreat Hotel with Fantastic Staff!!\u201d", "Author": "CaroleB915", "ReviewID": "UR104508372", "Content": "The hotel is nice, clean, and has a beautiful pool area, but what really sets this hotel apart is the staff!! From our pickup at the airport to our dropoff at the airport 2 days later, each staff member we encountered was incredibly friendly and helpful!! In addition to the wonderful staff, the Manager's Reception each night was fabulous: free drinks and appetizers (excellent chips and salsa made at the hotel!) We had lunch at the cafe also and it was delicious; everything is made fresh there at the hotel. And let's not forget the made to order breakfast each morning....delicious!! The pool was hopping and there were a lot of kids laughing and playing, but when in your room, you can not hear the pool noise which is a definite plus. The pool area is very pretty, too, with plenty of tables, lounge chairs, and towels provided. The next time I'm in Phoenix, I will definitely stay at this hotel. If you are looking for a moderately priced hotel with staff that will make you feel at home, you should stay here, too!", "Date": "April 18, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Naperville, Illinois", "Title": "\u201cGreat Pool!\u201d", "Author": "Briejean", "ReviewID": "UR102708870", "Content": "We were in town for only two nights for a family wedding. Two other cousins and their families also stayed. The rooms were so spacious and clean, the included breakfast was nicer than expected... and the pool area was very \"resort-like\". It was such a great place to hang out with family. I would definitely recommen, asd this hotel to families with young or older children. The room with two full beds is separate from the living area. You have a large kitchen area with small fridge, sink, and microwave, as well as plenty of counter space, two flat screen televisions, a large table to be used as a desk or eating area, and a queen pull out couch. Free shuttle service to the airport too!", "Date": "April 3, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "1", "Rooms": "3", "Location": "2"}, "AuthorLocation": "", "Title": "\u201cTerrific Service, Bad Emabassy Suites\u201d", "Author": "jarvis.lambert", "ReviewID": "UR101893378", "Content": "The good news: Staff is very warm, accommodating, and helpful. Nice free shuttle to and from airport. The bad news: Poor location, terrible \"managers happy hour\", very noisy rooms Not a great Embassy Suites", "Date": "March 28, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "California", "Title": "\u201cOne little problem!\u201d", "Author": "bmvend", "ReviewID": "UR101686426", "Content": "My wife and I stayed 4 nights at this hotel which turns out is an older Embassy Suite property. It probably started out as something else because the bathrooms were inside the bedroom. First the bad part: We had plumbing problems associated with the commode. Every 20 minutes or so it would make a giant sucking sound and the water would empty from the bowl. No big deal, except at night when it constantly woke us up. Management and maintenance kind of shined us on for two nights, then tried to fix but never did. 4 nights with no sleep. Worse they never offered us any kind of refund of our fees. Next was the smokers! They were all over the place and were allowed to smoke around the pool with children present. There were some good points, the staff at the happy hour, dining and breakfast were great! The area surrounding the hotel was not in the best neighborhood, so long walks are not suggested.", "Date": "March 27, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "2.0", "Value": "3", "Sleep Quality": "2", "Rooms": "1", "Location": "4"}, "AuthorLocation": "Anaheim, California", "Title": "\u201cIf you are a smoker it's a nice hotel!\u201d", "Author": "sprsana", "ReviewID": "UR101320902", "Content": "The hotel was clean, the pool was nice, the breakfast staff and quality of the free breakfast was great, the front desk was friendly, the happy hour reception was generous,the location was just minutes from spring training.Sounds great,... if you are a smoker. All the rooms claim to be non-smoking but you can smell the smoke on EVERYTHING. The room had a thick cloud in it. We had a sleep with the window and door open the first night because there wasn't another room to put us in. (Our fault, we checked in at midnight, really bad traffic) They were kind and comp'd our room the first night and moved us the next day to a \"less smoking room.\" They tried to make the best of it for us we're just sensitive to smoke I guess.", "Date": "March 23, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Fairfax, Virginia", "Title": "\u201cGreat and so so at the same time..\u201d", "Author": "randy623", "ReviewID": "UR100986840", "Content": "I recently stayed 2 nights at this hotel for a conference in which I was presenting. It was very close to the airport. Good for me since my flight Sunday left at 5:30am but wouldn't want to stay here to \"experience\" Phoenix. Free shuttle service was an Executive sedan. Very nice however it took 25 minutes for pick up. The front desk staff was very pleasant. Internet access is $14 bucks a day (cmon Hilton) unless you are a Gold/Platinum Honors member. Guess I was close enough as I got it free of charge. The rooms were decent. All two room suites with modern flatscreens and hi def. Very nice. Hilton Bed is alwas great. The counter tops in the sink area and kitchen need updating along with the wall paper. And the walls that buffered the outside were coated bricks/blocks. Strange for an embassy. It was an outside entry hotel but was kind of neat that all entry was enclosed (does that make sense?). All rooms faced into a courtyard area that had a nice looking pool area and hot tub that I had no time to enjoy. Very different for an Embassy. It seemed as if they took over a Clarion Suites and slapped their info on it. But overall they did a nice job of it. Breakfast and Managers reception was provided. Finger foods and small beers were free. However the bar was completely understaffed with the line for an 8 oz beer about 25 minutes long. Overall a decent stay. On the outside, it doesn't appear to be a very nice Embassy but the rooms were nice and the staff decent.", "Date": "March 21, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Tumwater, Washington", "Title": "\u201cPleasantly surprised--2 week stay went well\u201d", "Author": "DanielMaxson", "ReviewID": "UR100641419", "Content": "I always read TripAdvisor reviews before booking reservations but this time, the Hotel was chosen by my business partners because we were having a two week training session there. I still went and checked TA and was disappointed by what I read. Let me say right here, I really enjoyed my stay at this hotel! As it turned out there was a lot of truth in those reviews but I would stay again based on my experience. Yes the hotel is old, but the management is very responsive to complaints. For instance my microwave oven broke down in the middle of making lunch so I called the front desk. Fifteen minutes later I had a brand new microwave. I was a little cold at night, presto, 10 minutes later I had a supplemental heater provided to me (they had already switched over to AC so no heat). The AC worked great on the warm days BTW. The only other problem I had was kiddie noise which usually ended by 11:00 PM. There were a lot of older folks at the Hotel here to watch various MLB Spring training games. They were wonderful and quiet. Now as to my room. It was spotless but dated. The rooms are a good size for anyone staying a week or two on business as I did. I only had a shower but that is fine for me. They are large. If you need a bathtub find another hotel. They have an excellent breakfast with made to order dishes such as omelettes, pancakes and French Toast. They let me fill my Big Gulp cup every morning with Diet Coke before my meeting and I loved them for that! The cooks were excellent and I do mean that. They can cook your omelette in about 3 1/2 minutes and I saw five going at once with no problems. The omelette stuffing choices were excellent too. They make a killer veggie omelette. At night (5:30 PM - 7:30 PM) they have an excellent free manager's appreciation open bar with tortilla chips, salsa, veggies and ranch dressing. They kept the bar full of snacks the entire two hours too. They pour generous well drinks, margaritas, and a few mixed drinks, as well as sodas. It's hard to beat free for these goodies but they do save you money if you are on a budget and who isn't these days? The meeting rooms were excellent. They were roomy and the temperature control was great. The neighborhood does not have a lot of nearby restaurants; however, there are two that are worth mentioning--El Napolito, authentic, inexpensive Mexican fare, and Jerry's an inexpensive diner. The food at both places was very good. I ate dinner at El Napolito 4 times. You can also get a ride to restauarants up to five miles away via the free Hotel Shuttle so that helped a lot. The Shuttle to and from the airport is also free. SO yep it is an older dated hotel, but the management in place at the hotel makes up for this everywhere they can.", "Date": "March 18, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Santa Fe, NM", "Title": "\u201cPerfectly Satisfied\u201d", "Author": "SantaFeRed", "ReviewID": "UR97527603", "Content": "It couldn't have been more convenient! When I was unexpectdly re-routed to Phoenix due to weather, this hotel was my salvation. A late arrival was no problem, and I was whisked from the airport in a Cadillac Escalade (sweet!) direct to the hotel, where John, the night auditor was truly welcoming and solicitous. Plenty of hot water and a very comfy bed helped make me ready to travel again, especially in conjunction with the ample full breakfast that has helped make the Embassy brand so successful. Yes, this building is older, but on this, my second stay, I found the arrangement around the courtyard and pool charming all over again. I have stayed in Embassy all over the country and although some are older and some newer, I have never been disappointed.", "Date": "February 22, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "1", "Sleep Quality": "2", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Canada", "Title": "\u201cthere's better places out there\u201d", "Author": "iheartlovetotravel", "ReviewID": "UR97087977", "Content": "My opinion of the hotel is quite neutral...nothing extraordinary happened, and nothing overly awful happened. The hotel is quite old, though the rooms have been renovated to try and hide that. The water dial in the shower was backwards, the direction for hot was really cold, and vice versa. I really enjoy the suite-type hotels, so that was a bonus. The Squaw Peak Cafe is only open for a couple hours at lunch time, and a couple hours in the evening. Not very convenient for an airport hotel - there isn't a lot nearby. I ordered pizza for room service the night I arrived, it was quite gross. Burnt, but still managed to have a very raw center. I don't recommend the restaurant at all. The shuttle is handy and will take you to and from the airport (complimentary), and any place within a 5 mile radius of the hotel.", "Date": "February 18, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cBest Breakfast Ever\u201d", "Author": "Antkneee", "ReviewID": "UR94797696", "Content": "Yes the hotel is old looking...probably the ugliest Embassy Suites I've ever seen. So don't be surprised when you drive up to the location. Now the positives...the staff was amazing! One of the best I've ever seen. The bed was very comfortable. My room had new carpeting and two flat screens but the rest was very old. The managers reception is on the top floor of the hotel with a nice view of mountains and palm trees...we were able to enjoy the sunset every night. This location has the best breakfast ever. The two guys that work here were excellent cooks and very funny too. It was like watching a tv show...they love to cook and it shows. I would stay at this hotel just for these two guys.", "Date": "January 28, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Hartford, Connecticut", "Title": "\u201cReally nice paired with really average\u201d", "Author": "tandrys", "ReviewID": "UR88451112", "Content": "The photos of the exterior pool on the website are absolutely accurate. The pool area is great, and there is an outdoor hot tub that was really the best part of the stay! Additionally, the guys at the front desk were incredibly helpful and friendly - couldn't have asked for better. We requested a 6am shuttle and it was right on time. We needed a place to eat Thanksgiving night, and were sent to a perfect Mexican restaurant. Finally, there is a bar on the top floor that has free drinks from 5-7. It was a nice way to wind down the day. The rooms were fine - they would have been good, but there was curling wallpaper, chipped wood trim, etc. Towels, sheets, everything were clean, but the basic decor was a little dingy. Also, the internet costs $5/hour or significantly more per day - silly. The neighborhood is commercial - Dunkin Donuts across the street. This was a fine place to stay the night before a flight.", "Date": "November 28, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "4", "Overall": "2.0", "Value": "3", "Sleep Quality": "4", "Rooms": "2", "Location": "3"}, "AuthorLocation": "San Francisco, California", "Title": "\u201cTired - needs updating\u201d", "Author": "SFpol", "ReviewID": "UR87314585", "Content": "I stayed at this Embassy Suites because it was close to the office I was visiting. While the price was good, most of the hotel was pretty not worth it. The rooms need updating and the bathroom sink is directly across from the bed, which is kind of odd. One of my biggest complaints was the laziness of some of the staff. I got some snacks at the evening reception one night and after housekeeping cleaned my room the following day, they placed the plate outside my door on the ground. It then remained there until sometime overnight the following night! This happened two nights in a row. Frankly, I would prefer you leave the dish in the sink where I placed it instead of outside where I or someone else could accidentally step on it. And one morning some type of fan was just outside my door as well and it also just sat there on the walkway until late that night. They also had a water outage overnight, which didn't affect me, but I would have preferred that Hilton show this on their website at the time of booking, or when I checked in, instead of getting a flyer under my door at 8pm! Staff at breakfast were incredibly nice and the pool looked nice though I didn't use it. The gym is brand new - quite a contrast to the rest of the hotel!", "Date": "November 16, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Cincinnati, Ohio", "Title": "\u201cWorst Hotel I've been in, in 6 years\u201d", "Author": "Mudrock", "ReviewID": "UR87099020", "Content": "Service was not the issue. Hotel is in very poor condition. Rooms are very dated and not secure. Doors and windows are dirty, single pane and not sound or weather insulated. carpet, covers, sink, bathroom very dirty and repulsive. bathroom small and fan works only with the light. water was not hot enough, poor soap and shampoo selection. Poor towel and wash cloth. sink as outside the bathroom, in a vanity in the bedroom. small countertop, no space for toiletries, mirror was old and dirty, over sink light was down light so hard too your face to shave (or apply make-up I imagine). Close to the airport (kind of close I guess), Not all that close. bus runs every 30 minutes, breakfast was OK, but slow cook and I felt like I was in a high school cafateria. Bar tender was a nice guy, dirnks were fine. food in the bar was OK, not great.", "Date": "November 14, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Oakland, California", "Title": "\u201cA very tired property convenient to the airport\u201d", "Author": "dkenglish7", "ReviewID": "UR84567087", "Content": "From the missing elevator to the dangling light fixture in my room, from the industrial grade indor-outdoor carpet to the roar of the one-speed AC system, this property calls out for a major remodel. The pool area did look clean and inviting though we did not partake. The property had the standard amenities expected of an Embassy Suites, but if we had waited in line behind all the employees and contractors for the free cooked breakfast, we would never have made our flight. The room was spacious and the bed was comfortable, but for some inscrutable reason the bathroom was tiny. It was not possible to sit on the seat without making contact with the toilet paper holder. I'm sure there are better choices equally convenient to the airport.", "Date": "October 23, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "indiana", "Title": "\u201cPerfect Night at Embassy Suites\u201d", "Author": "Ilovebostons", "ReviewID": "UR73633581", "Content": "Arrival in Phoneix, the afternoon before the actual tour starts. We collect bags and hop on the free shuttle to Embassy Suites on 24th st. We noticed mixed reviews on the Tripadvisor.com, but with pre-pay advanced purchase deal we were happy to try it for a pre-tour night. The hotel was lovely, the pool was beautiful, the whirlpool nice and hot. It was 100 degrees at 6:30 pm. We ate at 5 MST (8 EST) and took advantage of the manager's reception beverages. The next day we woke early, 6 am MST and had a delicious full breakfast in the breakfast room, the butter paintbrush was wielded with a heavy hand by the cook, eaning his pancakes good reviews from Jack and Isabel. Another 3 hours in the pool and the sun was directly overhead, all shade was lost. Time to head back to Sky Harbor Airport to meet up with our Adventures by Disney group. We have the shuttle bus to ourselves, and say good-bye to the Embassy Suites, promising ourselves to rate it highly on the tripadvisor site, as we were very pleased with our stay.", "Date": "August 3, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Bellevue", "Title": "\u201cIncredible; the best staff and stay I have ever had.\u201d", "Author": "trinity07kc", "ReviewID": "UR71700099", "Content": "I had the most wonderful stay at the Embassy. I had never stayed at one before, and my trip was unexpected. While at the airport it was suggested I stay at your hotel. I checked in with Lacey King, the manager and Indhi Dailly. I was very impressed. My father was at the Veterans State Home dying and finally past on my last day in town. Lacey went above and beyond to do everything to make my stay as comfortable as possible. I didn't have to ask her for anything as she offered me the things she thought I needed along with kind words. The shuttle took me to and from the Veterans Home everyday and the drivers were great. Great employees, great room, great food!", "Date": "July 20, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Antioch, California", "Title": "\u201cNot one of Embassy Suites Best Properties!\u201d", "Author": "cadeltafoto", "ReviewID": "UR70349207", "Content": "I selected the Embassy Suites at 24th Street knowing full well that the neighborhood is a bit less than desireable and the location is not really near the Airport, but was close to my work. The rooms are smallish to Embassy standards and several were in the process of being upgraded while I was there. While the rooms are clean and the pool area is exceptional, I can't say as much for the resturant. The selection is not much better than a typical greasy-spoon joint and the service was fair, at best. Having been bitten once by poor food, I ate elsewhere during my stay, even though that requires a car trip. The front desk staff was acceptable, but the Day Manager really did shine - always greeting me and asking if I needed anything. Overall, I would not stay here again. There are better places within the same value range in the same general area.", "Date": "July 10, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Warsaw, IN", "Title": "\u201cUnexpected stay at Embassy Suites ended up being delightful!\u201d", "Author": "zoohouse", "ReviewID": "UR70046187", "Content": "My friend and I had a cancelled flight and ended up needing to spend the night in Phoenix (which delayed our vacation starting one day). We chose the Embassy Suites for our one night stay and found the hotel to be nothing short of delightful. The property was lovely. The pool was so nice with shady areas and lots of pool \"toys\" including things to float on. We enjoyed the pool a great deal! Our room was spacious and clean. The lobby was lovely and the eating areas very nice. But what set this place apart was the service. Everyone who worked here was friendly, funny, and welcoming. We ended up feeling not like our vacation was delayed in starting but like we had a mini vacation in Phoenix. From our airport pick-up to our airport drop-off the next day everyone was exceedingly helpful. The suites have a shuttle bus and they are willing to take you anywhere within a five mile radius for free as long as they aren't doing an airport pick-up. We were looking for a place to get Indian tacos. The front desk looked it up for us, took us there to get food, and brought us back no problem. There is a manager's reception in the cafe each afternoon and we got free drinks and there were also snacks to eat. We went up there to wait for our shuttle to dinner and they just called the bar when they were ready to take us. The made to order breakfast the next morning was fast and delicious!!! The man cooking it up was adorable and came over to make sure our food was good. I just don't have a word of complaint about this facility. I have no idea about the area we were staying in since we weren't there to sight-see but for a reasonable place to stay with excellent service - you can't beat this place.", "Date": "July 7, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Statesville, NC", "Title": "\u201cStrange Embassy Suites With a Great Staff\u201d", "Author": "tkbocl", "ReviewID": "UR67406586", "Content": "My family of 6 almost almost stays at Embassy Suites, and this one is different from any I have ever seen. I will end the review with some good points, so read on, but I'll start with the bad.... -It looks scary when you drive up (our first thought was, \"This is an ES?\") -rooms are dark inside -bathroom was tiny (I could stand in the middle and easily touch all 4 walls without moving) -the bathroom is in the bedroom (whereas in most ES properties it is entered in the common area.) -wallpaper was peeling in bathroom, ceiling was peeling in bedroom -A/C barely worked (I'm not sure if it was really working at all but fortunately we hit Phoenix on a good weekend.) -Carpet looked nice, but kids feet were black on the bottom within 5 minutes (so it wasn't so clean) So, as not to be totally negative, here are my complements: -staff was incredible at every turn -workout area was top notch (but the ceiling was so low I had to slide out a ceiling tile to use the elliptical machine.) -breakfast was good; no hot bar like some ES, but the cook was excellent and really kept the line moving -the pool area was nice, with plenty of shade and well-supplied towels -it was quiet at night That all being said, I would not stay at this ES again. To the staff, I'm sorry for this review, but Hilton would be well-served to take their great staff to another location more in line with their ES branding. I'll finish with my complaint about all ES hotels - charge a few extra dollars and give us free wireless. I think it's a joke that you can get free wireless at Comfort Inn but not at ES properties. (sorry for typos, I did this on the plane )", "Date": "June 13, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Hannibal, Missouri, USA", "Title": "\u201cI didnt know Embassy Suites had scary hotels like this one.\u201d", "Author": "kreskyhr", "ReviewID": "UR66793157", "Content": "If you are into stinky, dirty rooms, this hotel is for you. This hotel is obviously some sort of buy out of another as it's nothing like any ES I have ever stayed in. I think we could all agree that with Embassy Suites there is a level of expectations and this one is NOT up to ES standards. Upon opening the door (after multiple tries with the key) when it finally did open, the first thing that hit you was the indescribable smell. The rooms are dated, the carpet and furniture is mismatched and dirty, and the wallpaper peeling. The bathroom is microscopic and again, the smell is what really turned me off. I went to the front desk and asked if there were any remodeled rooms and the clerk \"Edith\" said they just remodeled the place a little over a year ago and all the rooms are alike. She did enlist a nice man to show me the room next door which did smell better, but appeared to be equally as worn and dirty. I didnt see the point in moving since my kids were already in the room next door. The man also admitted that some rooms smell better than others. My question to all these people would be \"Why don't you do something to make all your rooms smell CLEAN rather than some smelling better than others?\" She offered me an air freshener. If it were up to me, I'd leave and ask for a refund. But my husband is tired of driving so we are stuck here.", "Date": "June 7, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "2"}, "AuthorLocation": "Hamburg, Germany", "Title": "\u201cNice Hotel for a short stay in Phoenix\u201d", "Author": "xsvenx", "ReviewID": "UR65546672", "Content": "Booked it via Priceline for a very inexpensive rate. First hotel on our trip this year to the Four-Corners-Region. Can only recommend the Hotel. Friendly staff, spacious and clean rooms. Easy to reach from the airport. The area the hotel is located might be not too good - won't advise to head out for a walk in the evening. But the hotel itself is without a doubt highly recommandable.", "Date": "May 28, 2010"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "", "Title": "\u201cAlmost everyone has a view of the pool\u201d", "Author": "1jamorty", "ReviewID": "UR65283114", "Content": "All rooms in this hotel face the courtyard pool. The staff is very friendly and helpful. Hopefully they have left Happy Hour up in the bar and not tried to move it back down into the breakfast area again.", "Date": "May 25, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Calgary, Canada", "Title": "\u201cGood rate, nice room, close to the airport\u201d", "Author": "RyanP85", "ReviewID": "UR64594518", "Content": "My girlfriend and I stayed here for a night after our plane was delayed because of bad weather. The airline got us a nice discount and our room was big and clean with a comfortable bed. We were gone the next morning, so that's really all we wanted. The free breakfast was a nice cherry on top.", "Date": "May 18, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "1", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Honolulu, Hawaii", "Title": "\u201cWhole lotta banging going on..\u201d", "Author": "Captainmommy", "ReviewID": "UR63763631", "Content": "Arrived last night for 2 night stay after midnight. The cost for two nights is $300. Since early this morning there has been a lot of construction noise. The hotel is very dated, but clean. I think this is the saddest Embassy Suites I have ever stayed in...really needs a facelift. The breakfast was ok, but nothing to get excited about. We have not seen the maid so we raided her cart parked just outside our door for clean towels, made our own bed....self service? When I have the opportunity I generally stay at an Embassy Suites, just stayed at the Miami Airport one about a week ago and the two hotels are worlds apart. This is more like a Days Inn than an Embassy, certainly not up to Embassy Suites standards one would expect. Not a good value for the price I paid and I would not stay here again.", "Date": "May 10, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Longmont, CO", "Title": "\u201cOverall it's worth it...\u201d", "Author": "HappyHoundsCO", "ReviewID": "UR56194020", "Content": "I stayed here for a week while in Phoenix for business, and really don't have any big complaints. No, it's probably not quite as nice as many other Embassy suites - the building is a bit older, and the furnishings in the rooms could be updated. But overall it's a comfortable, clean hotel with the great Embassy Suites breakfast, and a very welcome \"Manager's Reception\" every weeknight at the hotel bar/ restaurant on the top floor. The staff were always helpful and nice, and the pool area was better than expected. If I have one gripe, it's that they charge $11 per night for internet access. That is really puts them at a disadvantage these days with most hotels offering free internet.", "Date": "February 16, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "5", "Overall": "3.0", "Value": "2", "Location": "4", "Rooms": "2"}, "AuthorLocation": "California", "Title": "\u201cEmbassy Suites Jr?\u201d", "Author": "PowerhouseD", "ReviewID": "UR52143773", "Content": "Like other reviewers, we felt that this particular Embassy Suites is not really up to the standards of the chain. If this is your first Embassy Suites experience, you might be afraid to try another. Don't be fooled: every other Embassy Suites we have ever stayed at is well worth the price. We stayed at this one for a stopover on our drive back to L.A. after Christmas. The pluses: the hotel is close to I-10 (via the 51 freeway); the bedroom was huge; the bed, pillows, sheets and blankets were very comfortable; our room had a small balcony that we could step out on; and the breakfast was tasty. The minuses: the sofabed and living room that became our teen son's room were both very small as was the bathroom; there was only one cook making eggs, pancakes, potatoes, and french toast; the coffee maker was broken but got fixed just as my wife finished her breakfast; and the parking lot is small. Oh, and you still have to pay for Internet access: it cost us an extra $5 when we booked the room online at the Hilton website. We did not make the manager's reception on the fifth floor as we were out to dinner at Cracker Barrel (a good twelve miles away), so I can't comment on that. However, our son wanted to use the spa, but it was under renovation (the website said it the renovation was to be completed two weeks before our stay). The front desk clerk told our son that a shuttle could transport him to a nearby Hilton or Embassy Suites and he could use that pool, but we put a kabash on that plan: who wants to travel from one hotel to another on the airport shuttle wearing a wet swim suit???? (My guess is, besides our son, NOBODY!) So for $100 dollars we got some comfort and a decent breakfast (after a 20 minute wait in line), a bedroom that could fit four beds, a living room that could fit four people and a bathroom that could only fit a four-year old.", "Date": "December 30, 2009"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "", "Title": "\u201cNice Home Away from Home\u201d", "Author": "TEH3", "ReviewID": "UR48509203", "Content": "Have stayed here 100+ nights. Biggest plus is the staff is incredible! Even though this is an older property they have replaced all carpet, all TVs with flat panels, and re-coated the deck around the pool since I arrived. The made to order breakfasts are wonderful and the manager's reception is a welcome plus at the end of the day. I recommend it highly especially if you are on an extended stay.", "Date": "November 4, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Colorado", "Title": "\u201cCustomer Service was \"top notch\"; a delightful experience\u201d", "Author": "smerchant13", "ReviewID": "UR46953850", "Content": "I chose this Hotel because it offered 24 hr. shuttle service to the Airport. The swimming pool and spa were great with a garden like shady atmosphere. Evening Mgr. reception with Cocktails was an added bonus. Breakfast was superb with entertaining Chefs to make my omelets. But the most exceptional thing was that the Hotel offered to take us off site to the restaurant of our choice using the Hotel shuttle. I believe that the staff went above and beyond to make our experience at their Hotel exceptional. I would definitely recommend this Embassy Suites property.", "Date": "October 15, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Location": "3", "Rooms": "2"}, "AuthorLocation": "Ohio", "Title": "\u201cNot what I expected from an Embassy Suites\u201d", "Author": "turtlebean", "ReviewID": "UR33670182", "Content": "We often stay at Embassy Suites with our family since it easily accomidates young children and its generally a high quality brand. However our stay at this hotel did not measure up. The room entrances are on the outside and the room interior was not in good shape. Our 10 year old nearly pulled the front of a cabinet off as he pulled on it, thinking it was a drawer. There was thick visible dirt on the carpet underneath the cabinetry (which was several inches off the floor so easily visible and accessible). The bathroom sink didn't drain (yuck). In the Phoenix heat, the AC unit could not keep up. Also there was a sliding glass door out to a balcony of sorts. There was a large gap at the bottom of the railing that an adult could slip through. The pool area was very nice as was the staff, but it just seemed like they slapped the Embassy Suites label on a pretty run down property. It was a disappointment to me since staying at Embassy Suites is usually quite a treat for me.", "Date": "July 1, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "4", "Rooms": "3"}, "AuthorLocation": "Kiwi in Texas", "Title": "\u201cExcellent Family Choice\u201d", "Author": "NZ_4", "ReviewID": "UR33160375", "Content": "Yes, it is an older property. Yes, it has external access to rooms (a la motels). However, the rooms are large, well appointed and clean. The breakfast is excellent (the duo making the omeletes to order are friendly and make great food - thanks guys) and the cocktail hour in the rooftop restaurant is a pleasant way to finish the day. The pool is big and clean, all staff that we had contact with were friendly and accommodating and there are security staff at night who watch over your parked car. We chose this hotel for value for money and proximity to the airport and we were not disappointed. Don't expect the same standard as other Embassy Suites, but highly recommended, nonetheless, on the basis of value for money.", "Date": "June 25, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "3", "Rooms": "3"}, "AuthorLocation": "texas", "Title": "\u201cDepends on your needs\u201d", "Author": "lewis&clark", "ReviewID": "UR31584445", "Content": "I have stayed here several times for business meetings at this hotel. If you are looking for a really nice hotel, then stay at the Embassy Suites Biltmore. This is more of a value hotel. This hotel was not originally an Embassy Suites. But if you are looking for Value--especially if you have kids, then this is a very good choice. The reason- free breakfast and I'm not talking Continental. I'm talking Omlettes, French Toast, or whatever way you want your eggs, bacon, sausage plus all the other normal contential breakfast choices. Plus, they have a free happy hour from 5-7. So consider what you would spend on Breakfast and on alcohol (if you drink) then this place comes out pretty inexpensive. The pool is nice and clean. The rooms are large, but dated. All the doors face inward toward the courtyard. I had mixed feelings when I stayed there the first time, but since I've stayed there 4 other times, I appreciate it's value much more.", "Date": "June 4, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "4", "Overall": "2.0", "Value": "1", "Location": "2", "Rooms": "3"}, "AuthorLocation": "Corvallis, OR", "Title": "\u201cDisappointing\u201d", "Author": "ratherbeintahiti", "ReviewID": "UR30489082", "Content": "I'm going to preface this with the fact that this is the first time that I've ever decided to go on-line and write a bad review on a property. I have been to 30+ countries and have stayed in hostels and 5 star hotels and am not normally a complainer. That being said, this hotel warrants a complaint. In my opinion the major benefit and reason to stay at an Embassy Suites over any other property is the complimentary hot breakfast and cocktail hour. I stayed at this hotel b/c of it's proximity to the airport and I had an early flight and a long day flying, so chose the Embassy Suites so I could start out my day with a hot breakfast. Upon check-in I was told breakfast did not start until 6:30, which I was shocked by as it is an airport hotel and you'd think the breakfast would at least start by 6 for the majority of travelers that have early flights. The desk clerk told me that I could get a to-go breakfast box earlier than 6:30, and that those would be ready and out by 6. I was downstairs at 6, and there were no breakfast boxes. The desk clerk told me that they were just finishing brewing coffee and they would be right out. Five minutes later I was still waiting, and asked the desk clerk if I could just get a box to go, that I didn't need coffee. He told me no. I told him that I had a flight to catch and would get no meals on the plane and asked if he just wouldn't mind calling the kitchen and seeing if they had anything ready, and he refused to call. Mind you, I made a very polite request for him to call the kitchen and check on the boxes, so I was absolutely shocked when he said no. I had to get the shuttle to the airport with no breakfast and buy something at the airport. I should have stayed at Motel 6. I bet they had their continental breakfast out before 6:30 and I could at least have gotten a muffin there. They also charge $9.95/day for wireless internet access. Wow. Do yourself a favor and stay at another hotel that gets that customer service is the only thing that separates successful from unsuccessful businesses in this economy.", "Date": "May 21, 2009"}, {"Ratings": {"Location": "1", "Overall": "1.0", "Value": "1", "Service": "2", "Rooms": "1"}, "AuthorLocation": "Fryeburg ME", "Title": "\u201cThis Embassy Suites is not on par with the rest of the hotel chain\u201d", "Author": "nhpod", "ReviewID": "UR29226846", "Content": "We had stayed at a wonderful Embassy Suites in Covington Ky two weeks prior to staying at this one. Our first clue about this hotel is the neighborhood. It is dangerous and we had to deal with many questionable people at the convenience store down the road. When we checked in at 10:00 pm the clerk only had three rooms left for us: A room facing a very busy street , a handicapped room, or a smoking room. Fortunately I prevailed upon the clerk ( perhaps because I was Hilton Honors) to give us a \" better room\". The \"better room\" was a dingy motel-style room which was musty and freezing. A sign informs guests that they cannot turn down the AC -- however they are welcome to borrow a space heater if they are cold. There were bugs in the bathroom, wallpaper was peeling, and the room was filthy. The woman serving the cooked to order breakfast was surly.", "Date": "May 3, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Boston, MA", "Title": "\u201cAverage\u201d", "Author": "smudgecat360", "ReviewID": "UR29086869", "Content": "We stayed at this hotel overnight on our way back from Sedona (we were flying out of Sky Harbor the next day). My first impression of the place wasn\u2019t great as it had a \u201cmotel feel\u201d and not what I would have expected of an Embassy Suites. It\u2019s clearly an older property and it also bordered on a questionable area of town, although the main strip that it was situated on seemed fine, and there was decent security. That said, the room was large and with a king bed, a kitchenette and separate sitting area. It did seem a bit dated, and the cinder block walls didn\u2019t exactly add to the charm, but it was clean and spacious. As other posters have noted, temperature control was an issue, and our room was rather stuffy. However, the complimentary made-to-order breakfast was good and what I saw of the pool area seemed nice enough. I probably wouldn\u2019t have been thrilled if we were spending our whole vacation here, but for one night it was acceptable. I do think that the pictures on the website are a bit misleading, though, and make it look more luxurious than it really is. As a side note, my husband discovered a mysterious $50 extra charge on our credit card originating from this hotel. It wasn\u2019t on our bill, so whether it was an error or something more sinister, I\u2019m not sure. In any event, make sure to check your statement carefully.", "Date": "April 30, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "4", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Chicago", "Title": "\u201cWhat a great stay and well worth it!!\u201d", "Author": "Chicagovacationer08", "ReviewID": "UR27115975", "Content": "I guess I am confused as to why people complained about this hotel. As I am reading some of the other reviews about noise and bad service, are you sure you stayed here? There were at least 5 youth boys travelling basketball teams that were in our hotel and I had no idea they were even staying here until we saw them at breakfast. Yeah, it may not be in the Beverly Hills of Phoenix, but the staff here made seem as if it were. We travelled with a 10 year old and a 5 month old and had Absolutely no problems while we were here. We checked in after 10pm and with a tired baby, we figured that we were in for a long night getting her back on a schedule. The staff was quick with a baby crib and very complimentary about our baby and our needs when she arrived at our room . The mgrs cocktail hour is great after a long day or sighseeing and busy stuff in Phoenix. And nothing like sitting outside of that bar overlooking the courtyard where the pool is and seeing the mountains off in the distance. The pool area was clean and always stocked with fresh towels. The breakfast parlor was also clean and well kept. The chefs keep the place hoping and could always put a smile on your face. They went above and beyond their duty to take care of my son's personal requests for his breakfast. I do recommend though to check their busy times as the wait can be long for the grill portion of the breakfast. We missed one day there due to a late start that morning and ended up walking next door to a local restaurant. Overall, our stay and the service we received was well over the top. I want to be sure that if we can travel with a baby and be quite accommodated with our needs, then you can too. We will definitely come back to this hotel on our next trip!!", "Date": "March 30, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "2.0", "Value": "2", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Chicago, IL", "Title": "\u201cSome good Some bad\u201d", "Author": "TravelGal401", "ReviewID": "UR24439392", "Content": "Well, this hotel did not quite live up to what I thought an Embassy Suites should be. Some of the staff was extremely friendly and accomodating, generally the staff during the day. The night staff was a little more hit and miss. We stayed a week on business. My room was exceptionally hot at night, and being on the second floor overlooking a parking lot, I did not want to leave my windows open. The AC did not work. On my last night I finally called to complain, at 10pm, and the \"engineer\" came with a fan. The hotel was nowhere near full, they could easily have moved me. Finally, when I couldn't lock my sliding door, I called again and was moved. The hotel seemed reasonably clean, however, I developed a bacterial infection in my eyes (similar to pinkeye). It appears to be a 1970s apartment complex that was turned into a hotel--and not renovated in this century for sure. The free breakfast is decent; the chefs who cook to order were all incredibly nice and efficient. The hotel restaurant was ok as well, nothing terrific. The workout room was actually one of the nicest I have ever seen. Did not seem to fit with the rest of the facility.", "Date": "February 10, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "3", "Overall": "4.0", "Value": "4", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Minnesota", "Title": "\u201cNice place to stay, great amentieis\u201d", "Author": "TravelerMinnesota", "ReviewID": "UR23119123", "Content": "The Embassy Suites has a great pool area, breakfast extraordinare and great suites. The rooms are large and have microwave, refrigerator and very comfortable. An outside entrance to pool and breakfast area. Specially prepared omelets, with a flair from the omelet artist are part entertainment and great tasting. We visited in December and there were people swimming in immaculate pool and hot tub surrounded by great landscaped. Grocery stores close and easy to find. Bed comfortable, showers well maintained. Easy to relax after a long day of travel, beautiful surroundings", "Date": "December 30, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Rooms": "5", "Location": "2"}, "AuthorLocation": "Arizona", "Title": "\u201cTotally Delighted!\u201d", "Author": "SpicynShellie", "ReviewID": "UR22697886", "Content": "I had to book a last minute business trip to Phoenix and selected this location. Of course, I was in a rush and did not check Trip Advisor before hand. After I read the reviews, I nearly cancelled my stay. I am so happy that I did not do that. This property really over delivered! Complimentary airport shuttle and complimentary local area shuttle was just so convenient. Don, the driver, was amazing, friendly and caring, who remembered every detail about where I was going, and took good care of me. The 2 lovely ladies at check in were friendly and ever so helpful. My suite was immaculate and quiet. The bed was one of the best and I slept better than I have in any hotel. Complimentary Breakfast and Evening Cocktail Gathering were excellent. Good coffee is my hot button and their coffee was pretty good! Every staff member except the person who checked me out, went over and above and seem to truly love their work. I wouldn't recommend taking a long walk in this neighborhood but I felt totally safe at the hotel. There is a 7/11 across the street which was fine. My suite had a refrigerator and microwave which was a great touch to store and heat up left overs. This property is 2 miles south of The Biltmore Shopping Center and the drivers will take you from door to door. I did not hear a sound at night so the construction was solid. Kudos to Embassy Suites on Thomas Road for delighting this very picky traveler.", "Date": "December 13, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Business service (e.g., internet access)": "2", "Check in / front desk": "3", "Overall": "4.0", "Value": "4", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Los Angeles", "Title": "\u201cWorked Well for Us\u201d", "Author": "Hbmomof4", "ReviewID": "UR14692207", "Content": "Having booked this room awhile back without checking Tripadvisor first, I was dismayed when I finally read the reviews last week before our trip. Since it was too late to change anything we went ahead with out plans to stay at this hotel. We found that, yes, it's in an older neighborhood that is a bit run down in places. However, we never feared for our safety once. Security and hotel staff were always present in the parking lots and on the premises. The front desk staff were helpful and kind. The morning chefs were fantastic and fun individuals. They took the time to help you with any requests you might have and were very cheerful in doing so. The pool area was clean and neat to see at night with the gas lamps that surrounded it. The only major drawback to this hotel was it's age. Supposedly its going through a remodel, but I found that the aging property didn't reduce our satisfaction as a family of 6.", "Date": "March 31, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Check in / front desk": "3", "Overall": "2.0", "Value": "1", "Rooms": "2", "Location": "1"}, "AuthorLocation": "Manhattan Beach, California", "Title": "\u201cPlace was not good\u201d", "Author": "Jeff2007", "ReviewID": "UR14266516", "Content": "It's actually a motel, and is located in a dangerous area. The motel is quite old and in need of a major overhaul or tear down. There was an airport shuttle and the staff was friendly and helpful. When I arrived it was 81 degrees, the hotel controls the heat/air for the entire building, the individual users can't. They didn't have the air on and the front desk gave me a fan after complaining. Even when air is on, it's still not that cold. You have to drive everywhere to get out of the bad area. The pool and spa were nice and clean. The workout room consists of 3 treadmills.", "Date": "March 13, 2008"}, {"Ratings": {"Cleanliness": "1", "Check in / front desk": "3", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Boston", "Title": "\u201cAbsolutely horrible\u201d", "Author": "Boston25", "ReviewID": "UR10453576", "Content": "This is by far the worst hotel we've ever seen. SO much so that we left. It was dirty, rundown, and old, with mismatched and dirty furnishings. It's got a motel feel to it, with rooms opening to the outside center open courtyard and railings eveywhere you look, very dangerous set up for small children. We could not believe it was part of the Hilton family. The rate we had was $159/night. We left the same day, totally disgusted by the appearance and quality, and booked at the very nice airport Hilton for half the price. The website photos are very, very deceiving. It was a nightmare of a place.", "Date": "October 30, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "3.0", "Value": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Vancouver, BC", "Title": "\u201cLots to like.\u201d", "Author": "Kitsilano", "ReviewID": "UR7235914", "Content": "Yes, it's older, but there's a lot to like about this Embassy Suites property. We like the self-catering possibilities, with a microwave oven and fridge in the room and a gas barbecue available, dining in is easy (housekeeping provides dishes). The pool is well laid out for sun and shade. Custom-cooked breakfast and \"happy hour\" are included in the price. Ask for a room on the side without a parking lot for the quietest night. While there isn't much to walk to in the neighbourhood, there's a handy grocery store a block west and a decent Italian restaurant a few blocks east. Beer and wine are readily available at a market a block east.", "Date": "March 27, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Business service (e.g., internet access)": "1", "Check in / front desk": "5", "Overall": "3.0", "Value": "3", "Rooms": "4", "Location": "3"}, "AuthorLocation": "campbell river", "Title": "\u201cweb access\u201d", "Author": "corpguy", "ReviewID": "UR6823171", "Content": "I find it hard to understand how Hilton can justify charging $10 per day for in suite WIFI access when hotels charging less than a third the daily rate include it for nothing", "Date": "February 21, 2007"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "4", "Service": "5", "Rooms": "3"}, "AuthorLocation": "Albuquerque, New Mexico", "Title": "\u201cEnjoyed my stay\u201d", "Author": "sptsfan63", "ReviewID": "UR4372813", "Content": "The hotel is older, but the service was great, the bed was comfortable and I couldn't hear a thing outside of my room. The hotel was very busy for the marathon occurring throughout the the town. Even with a full house, the service at the breakfast station was pleasant and fast. If you are used to other Embassy's you will be a little disappointed as this one is showing its age. Overall it still holds its own. I was also very happy with the parking lot security.", "Date": "January 23, 2006"}, {"Ratings": {"Cleanliness": "3", "Overall": "4.0", "Value": "5", "Service": "5", "Rooms": "4"}, "AuthorLocation": "Fresno, California", "Title": "\u201cI thought it was nice!\u201d", "Author": "CLUBCHICK", "ReviewID": "UR4367217", "Content": "Coming to the Embassy Suites, I immediately noticed I wasn't in Kansas anymore-- the surrounding area is less than desireable. I travelled alone to Phoenix to run the Rock N Roll Marathon Jan 13-16 and had a great trip. The hotel was nice, despite the neighborhood, and there was security on the premises. I didn't feel unsafe on the property. The room was very large. There was a nice living room, kitchenette with sink, fridge, and microwave. There was a desk with two chairs, which doubled as an eating area. The bedroom was separate from the living area, and quite comfortable. The beds were firmer than I like, but that's just me being picky. There was adequate storage- drawers, and armoire, and a television cabinet with storage underneath. The restroom was a bit on the small side, but I wasn't planning on spending a lot of time in there anyway!!! The staff went out of their way to help me out, and the bartender (Pat) was great! I mentioned that I hadn't been given safety pins (a necessity to a runner!) and forgot to bring them as well, so she went and found me a handful of them! It IS an older property, so I can see why people might be disappointed. I, however, thought it was great, and would definitely stay there again. My opinion differed from the other hotel guests I spoke with, but I think that was because I'd paid so much less. While they had paid upwards of $150/night, I had gotten the room for $50/night on priceline. This isn't a particularly romantic setting, so I wouldn't recommend it to lovers. But, the hotel is perfect if you want a place to hang out, sleep, and get free drinks from 530-730pm in the lounge. Some people were saying they made up for the overpriced hotel in free drinks!! The hot tub is nice and hot, and the heated pool was great, too. If you do get this hotel on priceline, don't panic- it is NOT as bad as it sounds. I would stay there again, and probably will next January, if I can get it on priceline again!", "Date": "January 21, 2006"}, {"Ratings": {"Cleanliness": "1", "Overall": "2.0", "Value": "2", "Service": "2", "Rooms": "1"}, "AuthorLocation": "", "Title": "\u201cLast Resort\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3999780", "Content": "Questionable area with poor parking lot. Rooms are worn and dirty. The showers do work SOMETIMES. The restaurant is not worth it and the happy hour is too cramped in the bar. The breakfast is very good and the cooks are the best employees there. Too many other hotels in the area to stay here. The 44th street Embassy Suites is much better.", "Date": "October 7, 2005"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "New Orleans, LA", "Title": "\u201cHuge Disappointment!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3752977", "Content": "My family joined me on a business trip to Phoenix so we could tour around and take in the Grand Canyon. We arrived Saturday afternoon and after checking into a third floor room, we immediately set out on a tour. We arrived back at the hotel late Saturday evening to wake up Sunday morning to set out for the Grand Canyon tour. As I was getting ready, I noticed something under the living room end table. Looking closer, it was dog poop and NO, we didn\u2019t have a dog with us. After a couple of calls to the front desk, they sent someone to clean it up. Coming back from the Grand Canyon, there was a note under our door. The note read that the pool was going to closed for the rest of the week. The note also read that \u201cIf you have further questions or would like to relocate to another property, please contact a guest service agent\u201d. I approached the night manager and asked him to relocate me to another property. His response was that it wasn\u2019t his responsibility to find me another hotel. After much conversation, he ended up giving me the phone number to the Embassy Suites Phoenix North. Since I would be at work the next morning, the night manager did say that they would assist my wife and kids in getting our luggage to the Phoenix North via the hotel bus. The next morning I talked to the manager about moving our luggage. His response was that they were not going to move our luggage since it was outside of their three-mile driving limit. Needless to say, this impacted my Monday morning business meeting. By the way, the morning manager said that they allow pets on the first two floors.", "Date": "August 10, 2005"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "1", "Service": "3", "Rooms": "2"}, "AuthorLocation": "", "Title": "\u201cDon't stay at this Embassy Suites hotel\u201d", "Author": "M_from_Atlanta", "ReviewID": "UR3693299", "Content": "There are other hotels in the Phoenix airport area and you'd be well served to stay at most of them. This hotel is in a neighborhood in need of urban renewal, as evidenced by the fact that there are no other hotels in the immediate area whereas there are a number of bail bondsmen, gentlemen's clubs, low-rent apartements, etc.... The pool was \"out of order\". The AC in my room didn't keep the room cool, likely due to the outside temperatures of 115+ during the day and 100+ at 10 PM at night. I didn't rent a car and asked to have a taxi called. Both times a private Lincoln Town Car pulled up to take me to my destination. The rate was $3 per mile, which I expect is much higher than the going cab rate. My business took me over towards Tempe which is about 11-12 miles away, which futher underscored how inconvenient this hotel was. If this is the original Embassy Suites location as I heard, its time to shut it down since it doesn't meet the standards of any other I've stayed.", "Date": "July 22, 2005"}, {"Ratings": {"Cleanliness": "5", "Overall": "4.0", "Value": "4", "Service": "5", "Rooms": "5"}, "AuthorLocation": "Clifton, AZ", "Title": "\u201cNice place!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3345731", "Content": "I read some of these reviews at I was suprised at what was written. The hotel itself is not located in the prime of areas. The exterior itself also appears to be in need of a good painting, but when you walk into the hotel and it's courtyard, you forget about everything outside. The staff itself were very friendly and personable. The service at the desk and happy hour was absolutely fabulous. Many of the managers and staff knew some of the guests which lead me to believe they have many repeat customers. The rooms were very clean, food was good quality. Some areas are in need of a renovation, but for the price paid of $159 a night, this was a great stay! I also found out from one of the desk clerks that this was the original Embassy Suites! Everything was in proper working order during my stay. My toilet was acting funny when I checked in, but after I contacted the staff, it was fixed in no time. I even got a call back after I checked in to see if there was anything else they could do for me! They actually seemed happy to have us there. Good place for your family, it is convenient and close to the Biltmore and downtown. They even provide shuttle transportation.", "Date": "April 9, 2005"}, {"Ratings": {"Cleanliness": "3", "Overall": "3.0", "Value": "4", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Huntsville, Alabama", "Title": "\u201cNot high on Embassy Suites Scale\u201d", "Author": "Bamaman", "ReviewID": "UR3345666", "Content": "Agree with previous poster, if you're used to Embassy Suites, this one might let you down a little. You do get the space (i.e 2 room suite), mini kitchenette, 2 TVs, cooked to order breakfast and happy hour etc... Our room was clean. The letdown might be the look of exterior corridors with bare concrete slabs facing an open courtyard (i.e no roof). However, we stayed there for 2 nights when we first arrived in Phoenix on 18 March and it was OK. The open courtyard actually looks pretty nice. On a normal scale of 1 to 10, I would give this place a 7. On a Embassy Suites scale, I would probably rate this place a 2 or 3. We stay in Embassy Suites all the time and this place is probably near the bottom of their scale.", "Date": "April 9, 2005"}, {"Ratings": {"Cleanliness": "5", "Overall": "4.0", "Value": "5", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Meridian, ID", "Title": "\u201cSpring Training HQ\u201d", "Author": "BoiseBaylorBears", "ReviewID": "UR3281018", "Content": "We stayed here for four days in March 2004 while catching a few Spring Training games. If you are used to staying at Embassy Suites, this one may disappoint you since it is older and in a somewhat rundown neighborhood. There are no good dining options nearby. Because of that, we ate one meal at the on-site restaurant which turned out to be acceptable. However, for the price we paid, this was a great hotel in a central location to all the Spring Training Venues. Even the Rangers/Royals in Suprise were only 30 minutes away. The room was clean and since we were on the side away from the street, it was also quiet. If you are in Phoenix for other reasons like a weekend retreat to relax at a spa or get away from it all, you should spend the extra money to stay in Scottsdale or at a resort. However, if you are looking for a good deal on an Embassy in Phoenix, this is the one.", "Date": "March 17, 2005"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "New Jersey", "Title": "\u201cLoved it!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3270549", "Content": "Got this room using Priceline - bid $50. Location was okay since it's close to the airport but the hotel and the room was excellent! It was clean, spacious with king bed, 2 tv's, clean, microwave, fridge, seperate bar sink, had complimentary water and cookies. Sad to missed the cooked to order breakfast but I'm sure that would have been great too!", "Date": "March 13, 2005"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "", "Title": "\u201cNot worth the $$\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR2213284", "Content": "We stayed in a 2 bed suite last weekend to attend a wedding reception in Pheonix. My experience began poorly when I called from the car to get directions the day of my arrival. They advised me that my confirmation number was not valid and that they didn't have a reservation for me. I gave them the name of the person who I talked to and he said, \"That's me.\" To make a long story short, I had to make a new reservation and they gave me a new confirmation #, which was very similar the one I had originally. (I will be checking my credit card statement to see if I was charged for two rooms) I knew they had lost my first reservation. Not a good start. We arrived, checked in, made our way up the (dirty) elevator to our room on the 4th floor. The pool looked nice but over crowded with screaming people. Our 2 bed suite was clean and spacious, and included a kitchenette and living room with big TV. We had no problems with the room itself. The next morning we went to the \"complimentary breakfast\" area that we knew ended at 10:30 (we weren't hungry, just looking for some coffee.) I walked through the (open) door at 10:31 and a man quickly snapped, \"We're closed!\" I softly asked where I could get a cup of coffee and he again snapped, \"We're closed!\" He was so rude and the way he raised his voice at us, I found to be totally unnecessary. All in all, I would say the hotel room itself was pretty nice for the $110 we paid, but the rest of the experience was just too unpleasant for us to return there. I've had many good stays at Embassy Suites, but this one just doesn't hold up to their reputation. They need to fire their current staff and start over from scratch. Maybe then I'd return.", "Date": "June 21, 2004"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "", "Title": "\u201cOK stay\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR1270669", "Content": "I had a two night stay here booked through Expedia. Trying to find this place at night was my problem as I was checking the map as I drove. Checkin wasn't a problem and the staff was nice as I called earlier to tell them I wouldn't be there till 11pm. The parking lot looked deserted and this hotel is not enclosed like other Embassy Suites. This is an older facility and the rooms with older decor. It was 100 degrees outside and the AC worked fine. There was the mini bar plus fridge. The mircowave was circa 1985 as was the wardrobe closet and drawers. The bed wasn't the most comfortable, but I made due. This place isn't in the best part of town, but if you drive five to seven miles, it becomes alot better. Short drive to supermarkets and a Target store. I came here for the breakfast as I ate two helpings (yes, I'm a pig). I would stay at a newer place next time.", "Date": "September 1, 2003"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Tucson, AZ", "Title": "\u201cDoesn't deserve 3-star rating\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR850803", "Content": "I just returned from a business trip to Phoenix where I stayed in the Embassy Suites on Thomas Rd. My stay there was a disaster from the beginning. If you are a government employee planning to stay here, don't count on getting a nice room. They relegate us to the far hidden corners of the hotel in rooms that have the oldest, smelliest, and low quality furnishings. The beds sagged in the middle and had absolutely NO support. There was a lump off to the side of my bed which I guess may have been mattress foam that had not been used to death. While the staff did change my room (3 times in 2 days) it was always with an \"attitude\". The first time I asked for a room change because I was in a corner room, next to the noisy ice/vending machines and unlocked gate leading to the parking lot. I felt very unsafe in this room. I was moved to another corner room, hidden in the back recesses of the hotel, again very unsafe feeling. This second room was the one with the so-called bed. The third room was a bit better but then let me tell you what happened! I was scheduled to check out on Friday. On Thursday, I had to go out of town for an overnight so I took my clothing with me but still left behind some personal items that I felt would indicate that I was returning to the room. Lo and behold when I returned to the room very early Friday morning, I found I had been \"checked out\" because the maid had been searching my room and had seen that my clothing was gone so I was automatically \"checked out\" despite the fact that I had a reservation until Friday and had left items behind. Of course, they couldn't find my books that I had left behind, my fruit and sodas had been confiscated, etc. What infuriates me is the fact that I had made sure to close the wardrobe doors and the dresser drawers so that it wouldn't be visible to the housekeeping staff that my clothing wasn't there. When I asked the head of housekeeping how the maid had come to the conclusion that I had vacated hes were gone.\" Why should the maid have been looking in the closed closet and drawers? Didn't the fact that my personal hygiene items were left in the shower indicate anything to her? I will NEVER stay in this hotel again. I am out a brand new hardcover book, a six-pack of sodas, a bag of oranges, shampoo, and a few magazines. If you want to be ripped off this is the place to go.", "Date": "January 31, 2003"}], "HotelInfo": {"Name": "Embassy Suites Phoenix Airport at 24th Street", "HotelURL": "/ShowUserReviews-g31310-d73792-Reviews-Embassy_Suites_Phoenix_Airport_at_24th_Street-Phoenix_Arizona.html", "Price": "$95 - $214*", "Address": "
2333 E Thomas Rd, Phoenix, AZ 85016
", "HotelID": "73792", "ImgURL": "http://media-cdn.tripadvisor.com/media/photo-f/01/cd/82/01/the-courtyard-at-the.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73799.json b/Fuente datos/73799.json new file mode 100644 index 0000000..f24d5db --- /dev/null +++ b/Fuente datos/73799.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "2", "Location": "3", "Rooms": "2"}, "AuthorLocation": "", "Title": "\u201cNot sure why one would choose to stay here...\u201d", "Author": "Kzw2", "ReviewID": "UR127592462", "Content": "With so many hotel choices, I'm not sure why one would choose to stay here. A family member booked our stay otherwise I would not have. The rooms are very dark and dated so they don't feel very clean which is a big deal to me And the only reason I would not go back. The staff was nice, the pool was big (though the pool towels were tiny and scratchy), the grounds we grassy and well maintained and the hot breakfast included was a hit. I just really did not like the old look ad feel of the rooms.", "Date": "April 10, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Gresham, Oregon", "Title": "\u201cGreat place for team travel\u201d", "Author": "s0krm0m", "ReviewID": "UR126999358", "Content": "Stayed here with our soccer team. 16 14-year olds and several adults. The group reservation coordinator is excellent and went out of her way to take care of all our needs. Communication was excellent. The hotel was clean, rooms are spacious and the breakfast is wonderful We look forward to coming back.", "Date": "March 31, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Toronto, Canada", "Title": "\u201cFine stay\u201d", "Author": "oldsoccercoach", "ReviewID": "UR126794052", "Content": "Recently spent 5 days at PHX-North and had a delightful stay. The room was what I expected - spacious living area and usual 2 queen bedroom. While bathroom was not something that a designer would love, it was more than adequate. Decor was older, but all was in good order. Breakfast was outstanding and the evening reception was a welcome respite. Stayed during Spring Training so the banter was raised a notch. Grounds are beautiful and large pool is the focal point. Only issue is that chairs are limited and go quickly in the am. Exercise room was ok. Not a gym, but sufficient to challenge anyone. Like other have written, stay away from the highway! Would go back again.", "Date": "March 27, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Tucson AZ", "Title": "\u201cVery Clean and Accomodating Hotel\u201d", "Author": "TucsonAZMcBee", "ReviewID": "UR126407058", "Content": "This is a great hotel to enjoy some great weather at. The gounds are pristine, pool is big with an outdoor bar close by and most importantly the rooms are very clean. We just stayed one night to see some friends that came in from OC to watch a Dodgers Spring Training game but we had the chance to take part in the free drinks and order some rooms service. The food was OK what you would expect of a typical hotel restaurant. The service was great, we asked for a late checkout on Monday morning and was told it was not a problem. If you are looking for a hotel for a little stay-cation this is a great spot for a family to relax for the weekend. Great pool and a lot of room for the kids to run and play in all of their courtyard space. We will return again, thank you to all the Embasy Suites staff for making our stay great. Keep up the good work!", "Date": "March 20, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "2", "Location": "3"}, "AuthorLocation": "New York, NY", "Title": "\u201cWound be awesome with an update\u201d", "Author": "ScholarGentleman", "ReviewID": "UR126288594", "Content": "Very nice grounds, and friendly staff. But as others have noted, the rooms and furnishings are too dated. It seems like they are trying to improve the housekeeping, but the truths that with old (stained) furniture, linens, and carpets, it never quite feels clean. Just because of the hotel design, you hear everyone pass your room. Not too noisy during normal sleepy hours, though.", "Date": "March 18, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "3", "Rooms": "4"}, "AuthorLocation": "", "Title": "\u201cBetter than it looks!\u201d", "Author": "JudeTraveler", "ReviewID": "UR126247275", "Content": "We decided to check out this hotel during our short stay for the Dodger's Spring Training. Highlights: The best complimentary bfest I've ever experienced! The 'manager's reception' is free happy hour with chips for two hours! And the room is spacious and has a door separating the bedroom and living space; including two tvs, a microwave, sink and mini fridge! Cons: It is about 25 mins away from our destination (Camelback Ranch). The location is right off the fwy. The only business nearby is a 7/11. Very limited dinner options: outside delivery & hotel room service. Room service comes from on-the-premises New Orleans styled resturant. I rcvd the 'buy far in advance' rate that is non-refundable. I wish I had booked three nights instead of two.", "Date": "March 17, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Fullerton, California", "Title": "\u201cAverage at Best\u201d", "Author": "Trooperr", "ReviewID": "UR125722885", "Content": "I was expecting the usual Embassy Suites multi-story hotel with the interior courtyard / atrium, instead, this hotel looks like it \"aged out\" of another hotel's chain. The reception area / lobby are nice, up to date, impressive; the grounds are nice but not beautiful, the rooms are the weakest link! I was given a perimeter room facing the freeway where I backed my car right to the doorway (motel like). Upon entering if found a dated, stale smelling room. The bedroom chair cushion was heavily stained and carpeting was stained with what might have once been a gummy bear ground in for good measure. Upon vising the bathroom vaninty area, a very large (4\"x4\") ball of hair on the floor greeted us. How housekeeping missed seeing it, I don't know (I reported this to the night desk clerk who noted it but no one contacted me for follow up). The beds and bathroom were clean. Overall, I would not stay there again, I would opt for a nicer hotel. I had alway viewed the Embassy Suites chain as one of quality and would not give a second thought to staying at one of their hotels; I can no longer make that assumption.", "Date": "March 6, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Fishers, Indiana", "Title": "\u201cVery nice stay\u201d", "Author": "BSU82", "ReviewID": "UR124279303", "Content": "The rooms are huge, the breakfast is wonderful, grounds and pool are nice, staff friendly and helpful. Yes, not everything is updated yet but neither is my house lol! Nice stay, comfortable quiet rooms, can't complain!", "Date": "February 7, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Phoenix", "Title": "\u201cOnce a Jem, now more like coal in my Christmas Stocking.\u201d", "Author": "johnydolittle", "ReviewID": "UR122480377", "Content": "Please read my review of the Embassy Suites Scottsdale, such a better place. I lived in Phoenix for 10 years and have stayed at this property a few times and been to a few events there. Right as I walked in the door, I regretted moving to this property from the Scottsdale Embassy Suites. There wasn't a soul to be found other than a guy at the rental car counter with his feet on the desk playing with his phone. They did have a little bell on the counter.. Ring Ring....The girl at the counter was pleasant, made a comment she was new. I asked about a bellman and was told they don\u2019t have any? Don't have any? Hmmmmmmmm......More than 3/4 of the rooms are on the 2nd and 3rd floor with limited access to an elevator. So, if you are older or traveling with kids it\u2019s a big pain to haul your luggage up several flights of stairs. My dad is in a walker so I have no clue how he could have stayed here. Anyway, the room wasn't bad; it was clean just a tad outdated. Typical, 2 room suite with fridge, sink and a microwave. Couches and chairs were rater uncomfortable....Bed was a bed\u2026\u2026 I called housekeeping arounf 9am when I was going out for the day and asked for my room to be cleaned so that when I return with guests it\u2019s, well, clean\u2026lol Returned at about 4 pm and room was never serviced. I called and a lady showed up 20 mins later, nice lady just don\u2019t like to be in the room when they are cleaning it. I still tipped her. Breakfast was pretty good, but the wait for an omelet was too long so we just ate the pre-cooked eggs and bacon\u2026. The area is sketchy, hotel is just off the I 17 in North Phoenix. If you are looking for a place to lay your head for a day at most this place will do, however this is not were you want to stay to enjoy Phoenix on a vacation. You can email me for other options. The grounds were well maintained. Pool looked nice and was heated. Room service is a disgrace and I am being kind here. From the order taker, to the chef, to the delivery guy. ALL INCOMPETENT\u2026..We ordered room service and paid $16 to watch a movie, yes $16 dollars\u2026LOL\u2026.So, I ordered a filet medium-well,( yes I know, however it is how I like it). They have 2 sizes of filet, the guy on the phone never asked me what size, they offer different sauces, never asked me what kind, they offer different sides, never asked what type. So after I did his job for him the food comes and we are missing a salad. The waiter runs back to get it and brings it back. In addition, my steak is rare. Instead of complaining my friend offered to switch her entr\u00e9e with mine, she had ribs which were pretty good. What\u2019s the big deal? The next night we ordered again, again the same idiot on the phone. I informed him that my steak was undercooked last time and gave him explicit instructions MED WELL NO PINK, I even told him top butter-fly it if need be. So the guy brings the food and says \u201cCan you check your steak before I leave\u201d So all I had to do was touch the top and could tell it was AGAIN rare. He says to me how can you tell without cutting into it\u2026.Oy Vey\u2026.So I cut into it and wahla RARE. So this guy takes the tin top from the room service plate, stabs my steak with a fork and plops it in the tin top and says he will be right back. Are you kidding me? 20 mins latter he returns with only the steak, no mashed potatoes or veggies\u2026.Hmmmmmm, was I supposed to keep them warm in my microwave? At this point I am done with them. To my amazement they steak is still undercooked. I call back and tell them that it\u2019s still undercooked and I am not paying for it. 40 mins later he\u2019s knocking on my door to pick up the steak because the manager needs proof in order to take it off my bill\u2026.What a joke. The high points were a few of the staff members. A girl who works at the restaurant noticed us waiting for the bar to open at 4 and the bartender was late so she got the keys and made us some drinks, very nice of her as she could of easily just said she works at the restaurant or ignored us. She is a big Steelers fan. When I went to go print out my boarding passes early in the morning, none of the computers were working and this guy turned his monitor towards the counter and gave me the keyboard and mouse to print them out. 2 shining stars out of a bunch of incompetent people.", "Date": "January 3, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "4"}, "AuthorLocation": "St. Louis, Missouri", "Title": "\u201cOutdated\u201d", "Author": "Tazman57", "ReviewID": "UR121531298", "Content": "We were greatly disappointed when we got to our room. It was very outdated and looked cheap almost like mobile home (trailer) quality. The room rate of $125 per night significantly higher then the Hyatt Place at $98 per night. We will not stay here again.", "Date": "December 8, 2011"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Bangkok, Thailand", "Title": "\u201cGood for Families but bad for business travelers\u201d", "Author": "JJ_Lune", "ReviewID": "UR121169784", "Content": "The grounds of the hotel are very nice, with several swimming pools and other good amenities for a family. The pool was wonderful for kids. Its very large and never gets deeper then 5 feet. However, the rooms are outdated and poorly set up for business. There is no wireless connection in the rooms, and the wired connection is set up on the other side of the room from any available plugs. The Ethernet cable they provided didn't even work; and given the number of devices these days that is wireless only, this is unacceptable. There is WiFi in the lobby. The included breakfast is impressive with an omelette's bar and several options each day. However, there is little variation, and it got old after three days. We did not try the restaurant at any other times of day. All and all this hotel is a mixed bag. If you are looking for a family hotel and can take advantage of some of the online deals, this might be a good value. However, I would not recommend this hotel for a business traveler; or at full price.", "Date": "November 28, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "2.0", "Value": "4", "Sleep Quality": "3", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Vail, Colorado", "Title": "\u201cNot what we expect from Embassy Suites\u201d", "Author": "rossclan", "ReviewID": "UR120761648", "Content": "We stayed at this hotel because we have Hilton Honors. The hotel grounds were very nice, and they upgraded our family to a suite. VERY nice! However, the room was very outdated. The master only had a bath tub. The hotel only has wi-fi in the lobby and the ethernet connection in the room didn't work. Thank goodness for smart phones. Very inconvenient. All the room are accessed from the outside similar to a motel. One strange thing happened. We left the do not disturb sign on the door as I had left all my valuables in the room and my kids were starving. So we went quickly to eat breakfast. Upon our return, our room was cleaned and the do not disturb sign was inside. Why in the heck did they enter? Luckly, everything was intact, but, the whole thing really bugged me.", "Date": "November 18, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "4", "Rooms": "2", "Location": "4"}, "AuthorLocation": "San Diego, California", "Title": "\u201cNot what I expected\u201d", "Author": "rleland", "ReviewID": "UR120555956", "Content": "This Embassy Suites is not your usual quality Embassy Suites facility. The lobby, pool, and interior grounds are wonderful, but the rest of the facility is very outdated for an Embassy Suites, including rooms. The hotel is very large with long walks everywhere. Parking fairly close to rooms, but if carrying large items or rolling large baggage, elevators are few and far between. The ice machines (2 that I tried) were not working on the third floor of buildings 4, 5, or 6. No \"out of order\" signs either so I had to walk around to find a working machine. The walkways are pebble coated, cracked, and dirty. The room was spacious, but in need of remodeling. Carpet and furniture old and outdated. Rooms on the west side of facility next to I-17 a little noisy, but double pane windows cut-out most of the noise. I'm a light sleeper, and had no problem because the bed was so comfortable as usual. Linens and bath towels clean and toiletries plentiful as I expected from an Embassy Suites. The decor just didn't meet up with all the other Embassy Suites we've experienced. The food at the Manager's social, breakfast, and hotel restaurant all average. Hotel staff courteous and friendly. I would stay at this facility again, but would look for other Hilton brands first in the Phoenix area. This facility just didn't live up to what I expect from an Embassy Suites or Hilton brand hotel.", "Date": "November 13, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Houston, Texas", "Title": "\u201cMore like a motel than Embassy Suites\u201d", "Author": "truprunbike", "ReviewID": "UR120345837", "Content": "Stayed at this hotel one night for Business. I have stayed at countless Embassy Suites because they are always of similar class. This one did not live up to that level of class I expect. It was really just a nice motel. When I drove in, I thought it looked great. Check in was quick and the appearance of the lobby was outstanding. Then I had to get back into my car and drive around the building to the back. That\u2019s when I realized all the entry doors are exterior doors like a budget motel. Get to my room, and it was pretty large but the carpet and furniture was dated. Breakfast was similar to other Embassy Suites, but not as large of a selection as most and it bugged me that most of the hot foods you had to wait in line for. They did not have a hot serve yourself station of scrambled eggs or pancakes. Everything was cooked to order, which made getting seconds too timely. Still better than most places though. Workout facility was tiny. While the rate did seem fairly cheap and economical, I would not be staying here again for business.", "Date": "November 8, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Alaska", "Title": "\u201cFantastic stay at Embassy Suites\u201d", "Author": "tawny07", "ReviewID": "UR120053339", "Content": "Got this hotel as a great value on Hotels.com as a last minute special. The check in was a breeze. Our room was dark as others have stated, but very clean and comfortable with a refrigerator and microwave in the room which we always find convenient. The bed was super comfortable. The grounds were very nice with a huge round pool and a very warm jacuzzi. The managers reception was a wonderful treat. If you tip the bartender well, he'll just keep them coming. The full breakfast buffet was a real treat, not like the chintzy ones at most hotels. They had a great omelette bar and fresh French Toast made on the same flat-top. We stayed 2 nights and slept great! No traffic noise or noise from other rooms and it was a busy weekend with Taylor Swift at the Jobing.com arena and the Steelers vs. Cardinals game the next day. Also a couple of weddings going on.", "Date": "November 2, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Tucson", "Title": "\u201cClean, comfy, convenient (no bed bugs)\u201d", "Author": "bbkimTucson", "ReviewID": "UR119012113", "Content": "This was our third stay at this property, and it was exactly as it was the previous stays. Two earlier reviews stated they had encountered bed bugs here, but we found no evidence of them. Also management said they had thoroughly gone over the property so that gave us a tad more confidence. We like this place, dark rooms are a plus in hot-as-hell Phoenix, and the breakfast buffet is fairly nice. It's comfortable and large enough to spread out in, except we couldn't find luggage racks so used two chairs instead. We like Lafitte's, the onsite restaurant as well. We would definitely stay here again.", "Date": "October 6, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "3.0", "Value": "5", "Service": "4"}, "AuthorLocation": "Central New Jersey", "Title": "\u201cJust okay...\u201d", "Author": "jerseygirl5555", "ReviewID": "UR116234415", "Content": "When you first enter the lobby of this hotel, you think you are in a 4- or 5-star hotel. The lobby is gorgeous. The free breakfast in the morning is very nice with a good omelet station. Those are the highlights. Our room was clean, but as others have commented, it was dark and someone dated. It also had a strange musty smell - at first we thought that someone had smoked in the room but this odor was more moldy. The bathroom (toilet/tub) area was very small - it reminded us of a cruise ship. The internet in the room was wired and a bit slow, but at least is functioned, unlike the internet at the business center which was being repaired when my husband went to print out our boarding passes. Thank goodness that they had an online printing program so we could print from our laptop onto the Business Center's computer. The pool area was okay, but there was no one attending to the pool and my husband got the last pool towel. All-in-all it was an average experience.", "Date": "August 3, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "", "Title": "\u201cfamily friendly\u201d", "Author": "chucx", "ReviewID": "UR115946182", "Content": "Embassy Suites is well-known by the business community, but the managers reception, complimentary breakfast and large swimming pool are great assets for family fun on a budget.", "Date": "July 29, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "1.0", "Value": "1", "Service": "1"}, "AuthorLocation": "El Paso, Texas", "Title": "\u201cBed Bugs\u201d", "Author": "Disgusted18", "ReviewID": "UR115307861", "Content": "I thought this would be a great experience. I have always stayed at Embassy Suites...Albuquerque, San Antonio, Anaheim, Canada...but this will be my last here in Phoenix!! The Embassy Suites seemed fine at first. The lobby and swimming pool gives a false sense that this hotel is at the Embassy level. Our room was dark with a musty smell. Very outdated...the air conditioning was not working properly and the carpet has a stain on it. The towels did not look very clean..My wife was placing my 2 year old in bed when we saw a red bed bug crawling towards my daughter..I wasn't even sure what it was at first since until I researched on the net. Horrible!! I called the front desk and and complained...they didn't sound surprised.. they offered me another room, but it was very late so I stayed...I checked everywhere for more bugs...just found a lot of stains and dirt. The entire hotel should be exterminated...awful...I would not recommend this hotel to my enemies...", "Date": "July 13, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "4.0", "Service": "3"}, "AuthorLocation": "Flg", "Title": "\u201cHorrified & undecided.......\u201d", "Author": "elalah", "ReviewID": "UR115250851", "Content": "We always stayed at Embassy Suites when we are in the Phx area and even recommended it to other family members as well. Although, I was VERY disappointed with our recent, one-night stay at the hotel. I found a BUG in my bed!!!!!!!! It was 2am and I was getting ready for bed; ready to lay down, I moved my pillow and there it was!!! A small, not so tiny bug started crawling toward the corner of the bed. It had to be 5 cm long, I could see its legs moving, and it had black stripes on its back/butt or whatever. I do not know if it was a bed bug because I never encountered that situation before, so before killing it I took a picture for my record. The picture did not come out to well because it was small and I couldnt capture it well. So afterwards, terrified and shaken, I looked at the corner of the bed and there were stains on the sheet. Disgusted because it looked like they were dark stains, possibly from a bloody finger or something, the stains weren't too large or small, and the sheets even looked like they were put on inside out. This was a horrible experience!!!! So, I called the front desk and the guy offered me to look at other rooms. Security came and showed me another room. I went straight to look at the beds and there on top of the sheets was a small spider!!!!!!!!! Maybe because the room was unoccupied and it was about 2:30am now the insects were out!? Disheartened now I wanted to check out but was sooooooo tired, I just ended up looking at a 3rd room with Security. Security thankfully took apart the bed, moving the sheet, pillows, mattress and all to make sure there were no bugs and it looked clean...enough. So, my girls and I packed up and went into the 3rd room (my BF was at the casino this whole time). By then it was past 3am and I could NOT go to sleep. Even though Security did a bed check I was traumatized that there might be bed bugs!!! I never had this experience staying at Embassy Suites before and was SO sad because my daughter loves the pool area and my BF loves the complimentary breakfast. I am not sure that we will stay there again because basically my worst fear came true of staying in hotels (bed bugs- possibly?). Thankfully we were not charged for the one-night stay and our phone charger that I forgot in our first room was brought to us the following day. Overall, I just REALLY want to forget this experience!!!!", "Date": "July 11, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Albuquerque, NM", "Title": "\u201cA Beautiful Property - Loved it!\u201d", "Author": "G-momABQ", "ReviewID": "UR113337918", "Content": "We stayed here during a baseball tournament with our whole team. They gave us a great group deal. The property is beautiful and the hotel offers a lot of perks. There is a nice breakfast offered every morning and not just your boring continental fare. They would make you fresh omelets or eggs any style you wanted, fresh pancakes or french toast most morning, etc. There was also an awesome happy hour each evening where you could get free \"adult beverages\" and munchies of 2 hours. The pool was very large and the kids loved it (rough bottom, so water shoes are recommended to prevent blisters). I would have like to have more towels at the pool though. One afternoon, my husband and kids had to come back to the room without drying off because there were no towels. All the service was great - front desk, housekeeping, cooks. We will definitely stay there again when we're in Phoenix.", "Date": "June 14, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Sleep Quality": "2", "Rooms": "1", "Location": "4"}, "AuthorLocation": "Atlanta, Georgia", "Title": "\u201cLobby & rooms near pool great; all others terrible\u201d", "Author": "CaptainJack58", "ReviewID": "UR109253671", "Content": "When I lived & worked in Phoenix, I had the opportunity to select a hotel for out of town visitors to stay in & I toured this facility. I was shown the lobby, meeting rooms & the newest rooms near the pool. My company sponsored many meetings at this place. So after I moved to the East Coast, when I traveled back to Phoenix for a pleasure trip, I chose this place. I was stuck in an ancient room at the back of the property. It looked like a cheap, rent-by-the-week motel room. There was water on the bathroom floor. The carpet was old. The furniture was bare bones. It did NOT compare with the rooms at the front of the hotel. I asked to move, but was told that there was no availability.", "Date": "May 21, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Houston, TX", "Title": "\u201cAlways a great hotel\u201d", "Author": "steverk1", "ReviewID": "UR108307240", "Content": "I can understand why there are so many bad reviews about this hotel. It is very different than any other Embassy Suites I\u2019ve seen and it is older. However, I\u2019ve always loved this hotel and this last stay was better than average. First, let me explain how this hotel is unique. The locals tell me it was originally built as a hotel called \u201cThe Fountains.\u201d Unlike most Embassy Suites, it was built as a low rise building centered on an outdoor recreation area. This includes an outstanding pool, lighted tennis court, deck and pavilion for special events. Facilities also include a workout room, laundry, and beautiful lobby. Consistent with its original name, there are several fountains on the property. Access to all rooms is via outside corridor. I prefer this arrangement to the typical Embassy Suites, which is usually based on the idea that all beauty is manmade. This hotel has gorgeous park like grounds that I really appreciate. Moving on to the specifics of my stay: my room was recently remodeled with fresh paint, new furniture, and new carpet. This was a big improvement over the room I had last year. The bathroom was very small, but it was in good shape and was adequate. (Note: the rooms on the west side of the hotel are larger and have much larger bathrooms) The desk staff was always courteous and helpful. The breakfast was outstanding even by Embassy Suites standards. I highly recommend this hotel and hope you enjoy your stay.", "Date": "May 15, 2011"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Sleep Quality": "1", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cNot worth your money, go somewhere else\u201d", "Author": "MarinersFan17", "ReviewID": "UR102866102", "Content": "I stayed at this hotel in March 2011 for Spring Training. I will start with the good things about this hotel... Nothing. The bad things just pile up. First of all, what kind of hotel doesn't have Wi Fi in the rooms in 2011? There is wired internet in the rooms, but many computers don't even have the ports for wired internet anymore! Wi Fi is available in the lobby, but only if you can find a clean place to sit during or after free happy hour. The lobby is not cleaned until about noon, and happy hour is a 5pm the day before. If you try to do any sort of work in the lobby during happy hour, it is like trying to do work in a fraternity party. Not everyone can get away from school work or business, even when they're on vacation. Also in the lobby, there are three to five computers for visitor use if you want to print boarding passes or check flights, email, whatever. Don't even bother using this computers. The ones in the lobby are so slow, I eventually gave up after 30 minutes waiting for pages to load. The ones in the business center have sticky keyboards that don't work well enough to really do anything. The pool is disgustingly dirty and during our stay (we've been at this hotel several times now, all in March) it is constantly full of screaming children and teenagers. The hot tub is not patrolled so if you want to relax in a nice, warm hot tub, good luck doing that here. Even late at night, the tub is full of kids. And thats if you can find somewhere clean to put down your clothes, books, or towels. The towel supply at the pool is almost always empty, might want to bring towels from your room. Free breakfast is nice, but only if you get there around 7am. Get there at 9am and you'll be fighting about 300 people to get food. Good luck finding a table to sit at. The one time I chose to brave the crowds, I had to sit at a dirty table, next to other people's half eaten foods. I know it can get busy and its hard to keep things clean, but maybe this hotel should consider hiring more personnel for the month of March. There is always food plates sitting in the walkway to the rooms, sometimes even as late as 7 or 8pm (and these are obviously breakfast plates, not from dinner). Gross. Road noise is horrendous and even when we asked to be moved to a room closer to the lobby (two of the people in our party were disabled and we were given a third floor room at the very end, probably a quarter mile from the lobby and pool) we were denied. Failure in the customer service department. I would recommend you stay somewhere else. This place is a waste of money and you'll spend more time cleaning up after other people just to enjoy the facilities.", "Date": "April 5, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "2", "Rooms": "5", "Location": "1"}, "AuthorLocation": "Wilkes-Barre, Pennsylvania", "Title": "\u201cBeautiful hotel but so NOISY with traffic noise\u201d", "Author": "Sandy592", "ReviewID": "UR102173606", "Content": "Loved the breakfast. Room was a spacious suite, with 2 flat screens. The problem is that this hotel is located directly on interstate 17 and local Greenway Blvd. The traffic noise in our room was deafening. Our room was located on the outside corner of Hwy 17 and Greenway Blvd. It felt like the trucks were drving in our room. Others in our party had courtyard rooms and loved their stay. We arrived before anyone else in our party, and were given a nasty room location. The room was excellent, the location was terrible. Pool area was tropical in feeling. WiFi is free. If I had a nice room location, I would recommend this hotel to everyone. If I go again, I would stay here only if I had a quiet room.", "Date": "March 30, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Tacoma, WA", "Title": "\u201cGreat Hotel - Amazing Cooked to Order Breakfast\u201d", "Author": "Forwarder", "ReviewID": "UR97244255", "Content": "My wife and I spent 4 nights at this Embassy Suites in Phoenix we loved it and would stay there again if circumstances permitted. Our room was clean and very quiet. The breakfasts were superb, I had \u201cmade to order\u201d omelets every morning, they were as good as any I have ever had. Happy Hour was nothing special, the drinks were fine but the appetizers were pretty lousy. Our second night we just ordered room service and went to the bar to get our \u201cHappy Hour\u201d drinks and back to our room to enjoy them. We did notice the hotel is upgrading all their rooms with new carpeting so this might explain some of the negative complaints from others about the condition of the rooms. Our room did not have the new carpeting yet but that did not affect our stay, we enjoyed our time there, the pool, and the hot tub were also great.", "Date": "February 19, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "1.0", "Value": "1", "Sleep Quality": "2", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Independence, Ohio", "Title": "\u201cWorst Embassy Suites Ever\u201d", "Author": "Jasmine084", "ReviewID": "UR96916012", "Content": "Embassy Suites should be embarrassed to call this an Embassy Suites. We planned to stay 5 nights at $135 a night but checked out after the first night. The first suite they showed us was dark, dingy with soiled carpeting that was ragged. I asked for a change, after showing me 3 other ones, we got a suite with new carpeting. But the suite is old, dark and depressing, no natural light. The bathroom (toilet and shower/tub) was so small, you could barely turn around in it.. The noise from the upstairs room where kids were staying was so disturbing, we had to call the front desk 3 times. The laundry room had 2 washers, one broken and very old dryers that took forever to dry. The only thing nice about this place is the pool which was beautiful. I've stayed at many Embassy Suites before but this one is the worst. I would never recommend this one to anyone.", "Date": "February 16, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "1.0", "Value": "1", "Sleep Quality": "2", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Chandler, Arizona", "Title": "\u201cWorst service for an overpriced, outdated dump of a hotel\u201d", "Author": "travelerAZ999", "ReviewID": "UR95793270", "Content": "Spent only one night here before checking right back out. Front desk people acted bored and like we were wasting their time. Tried to call front desk from room to ask about services and spent 10 minutes on hold and when I finally got through, was told by the clerk \"I'm the only one up here and I'm busy! You need to hold.\" Room looks like a cheap throwback to the 70's. For a suite, the bathroom is ridiculously tiny, and you could hear people in the room upstairs every time they flushed their toilet. The thermostat in the room is from the 60's and looks battered to pieces. No electrical outlets in rooms barely, towels are cheap and rough feeling. The suite overall was very shabby looking for what they charged and is not what I would ever call a \"suite\". We were supposed to be in a block of rooms with a group of ours at the hotel and they put us in a room at the opposite end of the place instead! We had a buffet meal for our group and the servers couldn't even tell us what some of the dishes were! One looked like wallpaper paste with bits of charcoal in it. We were served only iced tea - you had to go up and ask for water or a soda, which I think is ridiculous. The one bar area even charged for water! I went to check out in the morning and no one was at the front desk. A line had formed and others were calling out to see if anyone was around and finally, the manager sauntered out, looking bored and like we were bothering him. He never apologized or anything. I checked out and got my reciept. Went home and got online to look at my bank account/debit and saw they'd triple charged me on the room. Had to call 4 times to get the money credited back as they kept sending me to voicemail and finally admitted the accounting person wasn't even in the office that day! I will NEVER go back to that dump again and would not recommend it to anyone. There are several other hotels/motels right down the street from there that would be much better to stay at.", "Date": "February 7, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "michigan", "Title": "\u201cLoved it\u201d", "Author": "pm2006", "ReviewID": "UR87209945", "Content": "Our wedding party booked 33 rooms and everyone of them was clean as appealing. The furniture was free from holes and the tubs and sinks were very clean. (just addressing an earlier posters comments) We all managed to get a room that faced the courtyard, That was definately a plus. The Southwest ambiance of the place made it feel more like a resort than a hotel. The breakfast was the best i ever had from a hotel (free or not). The managers reception included top shelf liquor! The pool area was quite large and clean as well. I would stay here again in a heartbeat. I loved it.", "Date": "November 15, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "San Francisco", "Title": "\u201cGreat breakfast and cocktails included!\u201d", "Author": "margio1224", "ReviewID": "UR84790427", "Content": "We stayed at this hotel for a weekend. The suite was quite spacious, it was nice having a 2 room suite with the separate bedroom and living room. The only complaint I have is that there is no door separating the bedroom from the area of the bathroom where the sink is, so there is no privacy if you want to get dressed while somebody else is in the bedroom, and it would be a lot more convenient to have 2 sinks in the bathroom instead of only 1, especially when traveling with a family. The suite has a small kitchen area with a microwave, coffee maker and fairly large fridge, good for families with kids that want to store drinks and snacks. The breakfast included with the room rate is fabulous. You have a choice of made to order omelletes, pancakes, French toast (varies each morning), a buffet with eggs, sausage etc and a variety of cereals as well as fruit, muffins, coffee etc. The cocktail hour is an extra perk, 2 hours of complimentary drinks and snacks. We did not notice any restaurants near the hotel, we had to find a fast food place the night we arrived, the hotel restaurant closes at 10pm. Overall, we enjoyed our stay here, very comfortable and good value.", "Date": "October 25, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Albuquerque, New Mexico", "Title": "\u201cHow could anyone not love this hotel?\u201d", "Author": "ABQDaddio", "ReviewID": "UR68064285", "Content": "Killer price (admittedly it was summer in Phoenix), great pool, superb free breakfast, lovely Southwest architecture throughout the hotel with lots of space, and a very nice feel and flow. AC could have been a little colder, but it was certainly OK, and it was pretty nice considering it was 105 degrees outside. Suite layout is fantastic. It spoils the business traveler accustomed to a single room, and it is just perfect for a small family. This is a great hotel. For business and pleasure, everyone I know that goes to Phoenix stays here. I am baffled how anyone could not love it - I am sure it is possible for things to go wrong, but they have always gone great for me over several business trips and one with family.", "Date": "June 20, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "2.0", "Value": "1", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Cincinnati, Ohio", "Title": "\u201cOutdated and Dirty... Wish we'd stayed elsewhere\u201d", "Author": "krommec", "ReviewID": "UR62974919", "Content": "My husband, son and I went to Phoenix for a business trip/vacation. Our first impressions of the hotel were good -- nice entrance, pretty lobby, well kept courtyard. We were surprised by the motel layout as that's not what we expect from an Embassy Suites. The room was less than desirable. We expected a well appointed, clean room. We got a dark, dingy, outdated and moldy room. The furnishings were old and worn out. There was visible mold and mildew in the shower which is awful for my husband's allergies. My husband complained to the management and since he is HHonors Gold they moved us to their \"executive\" suite, promising that they'd have Housekeeping check it before we moved rooms. This room was bigger but not any better. There was tons more mildew in the shower. When we got to the room, it had 3 inches of standing water in the jacuzzi tub. It strangely had two AC Units and only one worked. The faucet fixture in the tub was so caked in minerals it was clear that no one had been cleaning it. As for other parts of the hotel, the restaurant had tears and crumbs on the bench seating. The staff couldn't keep up with the demand for pool towels (with less than 25 guests in the pool area) and the poolside drinks were overpriced. The front desk staff had very little to offer for dining suggestions. The elevator was old, dirty and scary. We will not stay here on future trips. It was very obvious that the management doesn't hold housekeeping to any standards. It was hard for me to understand how in an arid area like Phoenix a bathroom could have so much mold and mildew.", "Date": "May 1, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "California", "Title": "\u201cVery Disappointing\u201d", "Author": "4DesertTravelers", "ReviewID": "UR59579702", "Content": "I made reservations for three rooms a month in advance of my brothers wedding. I know that Phoenix hotels fill up early because March is baseball Spring training season. I requested early check in (knew that might be tricky) and that all our rooms face the courtyard. After a long drive we arrived in Phoenix around 1:30 and were advised that our rooms were not ready and to come back at 3. We had a nice lunch at the onsite restaurant and strolled around the grounds until 3 pm when it was time for check-in. We were told our rooms were not ready and to come back in 15 minutes. Fifteen minutes later we were told that our rooms were still not ready and to come back in 30 minutes. They kept using the excuse that the hotel was fully booked due to baseball Spring Training. Finally at 4 pm were received keys to one of our rooms. We went to that room only to find that it was on the exterior of the hotel, next to a busy freeway and a maintenance man was inside the room advising us that he needed to change the air conditioning unit. Going back to the front desk I was told by a front desk clerk that \"the hotel is full and this is just the way hotels work\" as if I have never travelled before. Finally by 4:15 we had keys to all rooms. The rooms were adequate but after 3 minutes of hot water in the shower the water turns cold, extremely cold. The carpets are old and need replacing and beware of the quick downslope in the floor as you enter the room. The grounds of the hotel are well maintained and the free breakfast the next morning is very good. Baseball Spring Training happens every year in Phoenix and the management of this hotel should not use it as an excuse for extremely poor customer service.", "Date": "March 26, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Stormville, New York", "Title": "\u201cNice room and clean and roomy\u201d", "Author": "langelino", "ReviewID": "UR59471123", "Content": "I stayed here because I was in a Wedding being held at the hotel. The room was nice and clean, the pool area was great as was the hot tub. The towels at the pool were a little small, be sure to grab two. DO NOT MISS THE BREAKFAST- the omelet station was great, and the breakfast selection was really good. I didn't eat any other meals at the hotel other than the wedding reception food which wasn't all that good. I did have a problem with the Alamo rental car desk at the hotel though. I reserved a car for a week, I checked at 2PM when I reserved it and they said they didn't have it ready... I kept checking back until 4:30pm when I said I couldn't wait anymore and they gave me a pickup truck for the first day, I told them I needed a car for the next day as I needed to take passengers to the wedding, the next day they told me they had nothing available and told me to drive the truck to the airport and switch it for a car there, as I had to be at the wedding, and had been very polite up until this point, I got a little angry with them and suddenly a car appeared for me, they also knocked $100 off my rental for my troubles, I find it annoying when being polite gets you nowhere, and when you start raising your voice a little all of the sudden things go your way, it really shouldn't be that way....", "Date": "March 24, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Chesapeake, Virginia", "Title": "\u201cNice staff\u201d", "Author": "notravelsurprises", "ReviewID": "UR59346169", "Content": "Picked this hotel from TripAdvisor with proximity to baseball spring training camps, and ability to use Hilton points. We checked in around 11 PM, went to our room, and thought we'd wandered into the wrong hotel! No where close the the Embassy Suites we've stayed in all over the US! Furniture was rippped, no computer desk, closet door broken, phone and light cords strung along the walls, electrical outlets so old that plugs fell out! About all the good I can say about it is that it was clean. For the second time in my long years of travelling both for pleasure and business, I called the desk and asked for another room. The desk clerk apolgized and ended up giving us a handicap accessible room (he said the hotel was completely booked), which worked out OK. The next day, the manager called to apologize, saying they'd taken the 1st room out of service, and offered us a free movie. This is an older hotel -- appears to have been built in sections. Be sure to ask for an inside-facing room as it sits right on the Interstate. For breakfast, a chef cooks made to order omlets and alternates between pancakes and French toast. Otherwise the breakfast seemed a little below other Embassys -- no whole fresh fruit, pastries were strictly Hampton Inn fare. They have Starbucks Coffee in the breakfast area, but you have to buy it -- the cheap stuff is free. Room service was OK. Grounds are well kept and staff to a person was very friendly.", "Date": "March 23, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "ny", "Title": "\u201cOutstanding Hotel and Outstanding Staff\u201d", "Author": "nyrs1994", "ReviewID": "UR57636931", "Content": "As a frequent business traveler I make sure I am selective when I travel for pleasure - I have been to this hotel numerous times - It is outstanding in every aspect and the staff are second to noe in their hospitality and professionalism. The rooms were clean - the breakfast was great - The gym was tremendous, clean with all machines in excellent condition.", "Date": "March 3, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "2", "Rooms": "1", "Location": "4"}, "AuthorLocation": "Arizona", "Title": "\u201cThe Staff and the Cleaniness of this Place was really bad\u201d", "Author": "boyerbrown", "ReviewID": "UR56792507", "Content": "I have stayed in many hotels before; I would rank this number 2 as the worst I have ever stayed. The cleanliness of the room was really bad (found battery and cell phone cover under the bed. TV volume was programmed too low it took maintenance 2 hours to check and fix. The next day the Movie channel was not working this time it took the maintenance 3 hours to tell me that there is nothing they can do. For the price I paid I would not recommend to anyone.", "Date": "February 22, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "4", "Rooms": "3"}, "AuthorLocation": "Vancouver, Wa", "Title": "\u201cPleasantly Surprised!\u201d", "Author": "airedale7734", "ReviewID": "UR53702807", "Content": "After reading reviews, I was quite nervous about our stay, but we were with a group for a sporting event. We were pleasantly surprised. The grounds and the lobby were very nice. Our room was fine. It could use a little updating, but it was certainly adequate. I wonder if the rooms vary considerably depending on which building you are in. The breakfast was quite good with made-to-order omlettes. We didn't have the terrible crowds that we always have at the Seattle Embassy. The manager's reception is a nice perk too if you are around at the right time.", "Date": "January 17, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Location": "5", "Rooms": "2"}, "AuthorLocation": "New York, N.Y.", "Title": "\u201cOK Hotel\u201d", "Author": "Globetrekker7", "ReviewID": "UR38106669", "Content": "I stayed in this hotel for a few days on a recent business trip. I thought it was ok. It's nothing fancy. The rooms are minimally furnished but clean. The staff were very friendly and offered assistance whenever I needed something. The grounds were well kept. The one major drawback was the breakfast. Pretty much everything I had was yuck. I think it's generally an ok place. Not bad if your just passing through and want a clean and roomy place to stay that's convenient to North Phoenix and other points North. I wouldn't stay here on a vacation.", "Date": "August 18, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Location": "2", "Rooms": "1"}, "AuthorLocation": "Bozeman, Montana", "Title": "\u201cTerrible front desk Old Rooms\u201d", "Author": "bmo218", "ReviewID": "UR33395894", "Content": "Stayed here in June on Business only to recieve terrible service by the front desk that was plain rude. The first room they gave us had cig burns, so we moved to another room. The rooms are not up to the standard other Embassy's. The plus side was the breakfast and the workout room. Cant stress enough how terrible the women at the front desk were. This place is alright for a night if its the last place in town.", "Date": "June 28, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Grand Rapids, MI", "Title": "\u201cOK Hotel\u201d", "Author": "SusanandKevin", "ReviewID": "UR27169082", "Content": "We recently spent one night here on the last day of our trip. I chose the location because it's pretty convenient to get to the airport and is in the north part of town, which is convenient if you're going to or coming from Sedona. Staff here were very nice. Our room was just OK -- when we arrived there was a tray of dirty dishes right outside our door. I called room service and they took care of it promptly. The carpet was dirty and pretty gross. I wore flip flops so I wouldn't have to walk on it. One of the beds had what appeared to be a pretty good sized burn hole on the bedspread. Other than that, the room looked clean. Manager's reception (free drinks & snacks from 5:30 - 7:30) and breakfast buffet were included. Reception was ok. Breakfast was good.", "Date": "March 31, 2009"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Location": "4", "Rooms": "3"}, "AuthorLocation": "CA", "Title": "\u201cServed our purpose, but needs some help.\u201d", "Author": "PegPowell", "ReviewID": "UR26537824", "Content": "Our room was fine, although we did have to have three things corrected. Our keys didn't work, there was a leak in the tub, and one of the TV remotes didn't work. These problems were taken care of promptly. We had a very nice dinner in the restaurant, and the breakfast was would I expect from Embassy Suites. The elevator sounds positively ancient. Was going to use the hot tub, but there were no pool towels available. I went to the front desk and was told they would have housekeeping bring some right away. I gave up after half an hour. The grounds were very pretty and seemed well kept, but I think they need to step up in several other areas.", "Date": "March 21, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "3", "Rooms": "2"}, "AuthorLocation": "San Francisco, CA", "Title": "\u201cAging property okay for business travelers\u201d", "Author": "lac14", "ReviewID": "UR25535256", "Content": "I have stayed at the Embassy Suites Greenway several times for business. It is a reasonably convenient place for business, as the other Hilton Properties in the area (Tapatio, Squaw peak) are sprawled out and set up more for vacation travelers. However the property is aging. Often I cannot get the hot water to work properly, and some of the rooms seem to bother my allergies. However the staff is friendly, the breakfast is as you expect from an Embassy Suites, and overall the experience is okay as long as you are not expecting too much.", "Date": "March 3, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "4.0", "Value": "5", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Cleveland, Ohio", "Title": "\u201cOkay, first impressions, especially when you're tired, are better left unsaid\u201d", "Author": "Alharlow", "ReviewID": "UR25206360", "Content": "I wrote a review, before the sun came up, and before I really had a chance to see what the facility was all about. I regret writing that review and have looked for ways I can change it or delete it, because it was just unfair. My wife and I woke up late and rush off to breakfast right at closing time. The omelet chef was extremely nice and reopened his station for us and cooked us two sensational omelets. Then we asked the front to change our room near the pool and make an adjustment on our bill, and she was extremely accommodating. Now we're in a much better room on the first floor (which I would recommend), by the pool, looking into the courtyard, (which I would also recommend). Everyone here is extremely nice and the carpeting in this room is much better, and the bathroom is not as tiny. The bottom line is that we have not found anything as reasonably priced for what you get here, in comparison, in the Phoenix/Scottsdale area. My opinion has changed. It's a good deal and they are willing to work with you here to make things better. My wife is now happier, and this is good. She can hang out by the pool while I work. Still, check the reviews on this site and others before going ANYWHERE.", "Date": "February 26, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "3.0", "Value": "2", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Marietta, GA", "Title": "\u201cThe Good and the Bad\u201d", "Author": "EmeraldAngel", "ReviewID": "UR21116283", "Content": "I recently stayed at this hotel for a convention. The front desk staff were VERY courteous. Ruth put a rush on my room's readiness with housekeeping and it was ready within 30 minutes. The room was a fine but there were stains on the carpet. The floor was uneven as it inclined at the front door, which caused me to trip a couple of times, which is not good for someone with low vision. The carpet was not marked to reflect this unevenness. The walkways around the rooms were also uneven and often difficult to navigate for someone with low vision. When I tried to take a nap, I saw a 1/2 inch long white bug crawling in my bed. Other convention attendees had other kinds of bugs but were told they would \"go away\" by staff. On the last day, we ran out of toilet paper. On the good side, the staff I dealt with was VERY nice and helpful. Giovanni in the restaurant went out of his way to serve us well. The food, especially the breakfast, was excellent. The meeting facilities were top notch and the serving staff and bartenders were competent and obliging. The property was gorgeous and very relaxing and I thoroughly enjoyed the pool.", "Date": "October 22, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "2.0", "Value": "2", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Trail B.C.", "Title": "\u201cNeeds an overhaul\u201d", "Author": "Timmer2", "ReviewID": "UR20478147", "Content": "We stayed at this hotel for a conference and were underwhelmed by our room. It had two TVs, both of which were fuzzy and had remotes that barely worked (some buttons were simply dead). The tub was so small that I fear even a 5 year old would overflow it trying to bathe. Four out of five pillows were hard and old, the drawers on both bedside tables would spontaneously open and the doors to the main closet fell off. The main lobby is quite nice, and the restaurant, Lafitte's, was delicious and well-priced. The pool is nice, but there were no umbrellas on any of the tables which I found weird considering the scorching 100 degree sun. Basically this is a once-amazing hotel that has aged and gone into disrepair a bit. If they were to reno the rooms, and upgrade, they could return to prominence as a choice hotel. Until they do overhaul though, I would recommend against a stay there.", "Date": "September 29, 2008"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Business service (e.g., internet access)": "2", "Check in / front desk": "2", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "San Francisco", "Title": "\u201cOld and Tired, noting works\u201d", "Author": "comag", "ReviewID": "UR18123249", "Content": "Great location for business, nice facilities, but TERRIBLE hotel -- old, dirty, no wireless, wired did not work in first room, loud noises and strange sounds emanate from the walls .... I travel a LOT (three nights a week) and this one is pretty terrible. And, oh, did I point out that the hotel staff, while nice are not competent ... Add that to the 6-7 security guards wandering around and it makes for a truly restful business trip. STAY AWAY!", "Date": "July 22, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "2.0", "Value": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "s.e. michigan", "Title": "\u201cNice but Dated\u201d", "Author": "hogie49", "ReviewID": "UR15660729", "Content": "We stayed at this Embassy Suites for our last night in Arizona before returning home to Michigan. The gounds are lovely. Our room faced the pool which was nice but rather noisy at night.Our room was clean but very dated. The furniture was old and the sofa was very uncomfortable to sit on. The location was nice and close to many restaurants. We found the front desk staff very accomodating and friendly. I can't say much for the Happy Hour though. The \"hot\" snacks consisted of melted Cheez Whiz and some tiny egg rolls and chips and salsa. Not worth the walk to the lobby. All in all it is not a bad place and I would stay again.", "Date": "May 5, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "BC", "Title": "\u201cGreat Family vacation spot\u201d", "Author": "Dave493", "ReviewID": "UR14765892", "Content": "This is a great family hotel. The all suite hotel is very family friendly. They have a huge pool and large grassy courtyard. The included full breakfast was one of the best we have encountered. We also enjoyed the 2 hour \"happy hour\" each evening. On several occaisions we took advantage of the happy hour and picknicked in the outdoor courtyard with our extended family for the evening meal. The only slight negative would be housekeeping. We stayed 9 nights and the housheeping service was inconsistant. On several occasions they took the dirty towels but did not leave a full compliment of clean ones. We also had a problem with a dripping tap that was not fixed during our stay.", "Date": "April 3, 2008"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Business service (e.g., internet access)": "1", "Check in / front desk": "1", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "brewhawk", "Title": "\u201cTerrible!\u201d", "Author": "brewhawk", "ReviewID": "UR14724781", "Content": "This hotel was filthy from top to bottom, including the motel-style rooms and common areas. We had large stains on the walls and ceilings. Housekeeping was shoddy at best. The highway was noisy, the desk staff and management were rude and argumentative, the customer service very poor at every level, and the restaurant below average in quality and service. This place is WAY below normal Embassy Suites standards, so don't be fooled by the name. This is a poorly managed property from top to bottom. It was a huge disappointment. I recommend looking elsewhere.", "Date": "April 2, 2008"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Oklahoma City, OK", "Title": "\u201cGreat Stay at a Great Hotel\u201d", "Author": "CatchersMom", "ReviewID": "UR14603872", "Content": "This is a beautiful property just off I-17 on Greenway Road. Easy access to all parts of Phoenix. Breakfast every morning is fresh, and omelets are wonderful. Only small problem is the wait if they are busy, but that is to be expected. Front desk folks are very professional and personable, except for the one exception I ran into on the late night shift. Pool and tennis courts are wondeful, and the entire property is very well maintained. We did have one problem with a noise in the pipes in the bathroom every morning. They offered to move us, but we were so busy with baseball Spring Training, we didn't have time to move. When I checked out, I suggested that they have someone sleep in the room to hear the noises we heard, as engineering could not identify the noise when it wasn't happening. The front desk gentleman listened to my suggestion (not a complaint), then handed me my bill. He had dropped my rate by $50 and taken off the night I had the problem with the night personnel. (The problem was a vehicle outside our room that had left it's lights on, shining into our room. ) This was, by far, the most enjoyable visit I have ever had at a Hilton property, and will definitely return to stay for Spring Training next year.", "Date": "March 28, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Business service (e.g., internet access)": "2", "Check in / front desk": "3", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Cincinnati, Ohio", "Title": "\u201cfine hotel- but nothing special. i would not pay for it.\u201d", "Author": "ladybugx87", "ReviewID": "UR14290849", "Content": "I stayed at this hotel for 2 nights for business in March. check in was okay- I got a 3rd floor room which was needed with the motel style doors for me to feel safe. the room was fine- nothing great. it was spacious as all embassy suites are but the bathroom was a bit dated and the whole room felt dingy. Also, the router for high speed internet was by the couch not near the table area so it was not great for efficiently working in the room. breakfast was good. the omelet/pancake station was effcient and the worker was very pleasant! they have plenty of other choices too. check out was uneventful too. i ran around the hotel instead of using the fitness center or running off the property. it is `0.5 miles each trip around the outer edge of the hotel.", "Date": "March 14, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "4", "Overall": "4.0", "Value": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Saginaw, Michigan", "Title": "\u201cNot Bad!\u201d", "Author": "MichWorldTraveler", "ReviewID": "UR13094093", "Content": "I've stayed here a few times now...The hotel is slightly dated, and I don't really like outside-access room (where your door opens to the outdoors instead of to a hallway), but with the rooms I've been given here, I can hardly complain...As a Hilton Gold member, I've always been upgraded here to a GIANT 2-story suite...The layout is amazing. I shared the room with a friend from Grad School and we could have gone without seeing each other for days inside this room! Internet worked great, the room was clean (although not the most modern I've had). The included breakfast was good, although it's a bit of a pain getting to your room...The property is several unconnected buildings...If you can't get parking in front of your building, it can be a hike to your door. But I'll come back again and again--hopefully getting the two-story room again!", "Date": "January 29, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "1", "Check in / front desk": "2", "Overall": "2.0", "Value": "2", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Calgary", "Title": "\u201cDirty Rooms but good extras\u201d", "Author": "travelinmomof3", "ReviewID": "UR12614174", "Content": "This could be a great place if they would clean the rooms. Our first room was one on the freeway side (very noisy) and was obviously dirty. Plastic wrappers other assorted bit of things on the carpet everywhere but the candy beside the bed was the clincher. Moved rooms to the next building facing the courtyard and pool. This is definitely the side to request. This room was slightly better in the center of the room but when we opened the sofabed - DISGUSTING under there. There was some type of white substance smeared across the front of the TV control panel and on the remote. Other \"stuff\" on the arms of the sofa. Yuck. I assumed if you can't get a clean room out of 2, three is not likely any better so we cleaned the tv and put up with the debris under the sofabed. The rest of the place is nice, the courtyard and pool area. Excellent breakfast included. There was also a great dinner special in Lafitte's, and the service was excellent. Overpriced for the dirty rooms, so I would suggest a request for a thorough cleaning when you book. Too bad because this could be a great place - but I probably would think twice before I stayed again.", "Date": "January 14, 2008"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Check in / front desk": "2", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "So. California", "Title": "\u201cTERRIBLE experience TWICE !!!!! BAD management.\u201d", "Author": "beezmom", "ReviewID": "UR11089446", "Content": "We stayed at this hotel in April 2007. We were in town for a Nascar race and arrived at our room late at night. Our room was cold, and they had NO heat and had to bring in a portable space heater. There was NO hot water, so we had a maintenence man in our room at 1AM working on the bathtub. We ordered room service right before they closed and they forgot part of our order and we could not call them to get it because they left !! The manager Greg promised to make it up to us if we visited again. So in November we again came for Nascar and again checked in to our room to find NO hot water and hair in the tub !!! We immediately checked out and stayed ay the Marriott Courtyard down the street. (wonderful) To this day neither Greg the manager nor Rick the General Manager has followed up on our complaints. BAD Management, BAD, dirty uncomfortable accomodations.", "Date": "November 27, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "1", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "3.0", "Value": "2", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Orange County, ca", "Title": "\u201cOld, dated, dirty, disappointing\u201d", "Author": "Calartist", "ReviewID": "UR10069036", "Content": "I like to stay at Embassy Suites, and have been very happy. Unfortunately, this place was a HUGE disappointment. It is old, dirty, dated. The carpeting was stained, and the furniture was cheap looking and dirty. It is located next to the busy freeway, with outdoor hallways. The main lobby building has an odor like gas. When I saw my room, I complained to the front desk and they escorted me to another room down the corridor. It was worse. It smelled like cigarette smoke, even though it was \"non-smoking.\" The bed spread had a cigarette burn hole in it. The third room they took me to was slightly better, so I stayed there. They admit this hotel was bought from another chain. It reminded me of Motel 6. They say they are do for a major renovation. Before that, I would stay away from this place--you will be very disappointed.", "Date": "October 11, 2007"}, {"Ratings": {"Service": "2", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "4", "Overall": "5.0", "Value": "4", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Grover Beach CA", "Title": "\u201cVery nice\u201d", "Author": "BleednBlu", "ReviewID": "UR8449550", "Content": "We stayed here with a fastpitch softball team. The hotel is very nice and we loved the extra place and we were here for 6 days. The breakfast was good and the overall price was great. Only problem was a rule against youth swimming after 10pm. The pool was not right outside anyone's rooms and it was summer vacation and very hot. We had just finished a game and the girls wanted a swim with us adults present. The guard kicked the girls (just 4 of them with two adults) out of the pool. Other than that, we had a great stay.", "Date": "August 19, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Check in / front desk": "2", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "", "Title": "\u201cNot up to Embassy Suite level\u201d", "Author": "elmo218", "ReviewID": "UR8444952", "Content": "My recent stay at this Embassy Suite was quite horrible. I have stayed at Embassy Suites many times, but have never expereinced one like this. This hotel is at the same level of a one start motel. First of all when you arrive to the main lobby, there is a musty smell. After the second day, you start to get used it, but it defintely smells old. The hotel room was not very pleasent. The carpet had several noticable stains around the room. The ceiling had two buldged areas that looked like they could come down soon. The room also smelled old and musty. The room floor was slanted. It was the strangest thing, all of the rooms seemed to be slanted down. As well as the walk way surrounding the pool area, as if the hotel had started sink. To make matters worse, I was offered a free movie in my room and when I was ready to view it, the TV could not show any movies. When the service person arrived, he tried for a few minutes, then said, \"sorry nothing I can do, good night\". The pool area is decsent. However, I ordered several drinks for my family, pina colada and strawberry daquries and they were all very wattered down. It had no tast to it at all. The breakfast was good and some of the workers at the food area where very nice and helpfull. This hotel should not be rated a three star hotel. It is very old and should be refurbished ASAP. It is not on par with the Embassy Suites hotels that I have come to know. Please know that I have stayed in many hotels and travel often and this is the first time that I take the time to comment. I would decided on another Embassy Suites. If you like Hilton, then try the Hilton Garden Inn, these are newer hotels and have similar breakfast at most of their hotels (howerver not alwasy free as Embassy Suites). Hope this is helpfull.", "Date": "August 17, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Salem, Oregon", "Title": "\u201cTerrific Weekend Stay\u201d", "Author": "Btrtrvl", "ReviewID": "UR7831309", "Content": "We stayed here iin late May as we were attending a wedding reception at the hotel. The front desk was very cordial and helpful. We arrived shortly after noon due to an early flight arrival. They were able to give us several room choices and we relaxed on the grounds. Enjoyed the cocktails in the evening and breakfast on the deck. The room, facing the courtyard, was large and comfortable. We were far from the front area, but like that so we could take a walk. Beautiful, well maintained grounds. We sat around the pool and although did not swim, we enjoyed all of what was going on. This hotel is easy to find and close to the freeway. We have not stayed at an Embassy Suite before, but after this nice experience would check it out.", "Date": "June 11, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "3", "Overall": "5.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "south of boston", "Title": "\u201cLovely grounds and great breakfast\u201d", "Author": "honeyb2", "ReviewID": "UR7789519", "Content": "Wanted a hotel on the north side of Phoenix so we could fly in during the evening and begin our trip to the Grand Canyon in the morning without having to deal with too much traffic. We were so impressed with the lovely grounds that included a beautiful pool and tennis courts. Clean, quiet and comfortable rooms, very easy getting on and off the interstate. Great free made to order breakfast that you can take out out on the patio and eat overlooking the pool. If I wanted something near the airport, I would still go with the Best Western Papago Inn, since it is such a nice hotel for so little money. But for the north of Phoenix, I loved the Embassy Suites.", "Date": "June 6, 2007"}, {"Ratings": {"Overall": "5.0", "Rooms": "5", "Value": "3", "Location": "5"}, "AuthorLocation": "Arizona", "Title": "\u201cGreat for families\u201d", "Author": "alsnapa", "ReviewID": "UR7291467", "Content": "We have actually stayed at this hotel many, many times. The pool is fantasic for families, because there is a child's pool, shallow and in the shade. The jacuzzi is large, can accomodate large parties. The rooms are huge, nice if you are staying several days. The buffet breakfast is the best...made to order omlettes, fresh fruit, tons of meat/side dishes. And every afternoon are cocktails...free of charge! Enjoy the pool and drink up!", "Date": "April 7, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Atlanta", "Title": "\u201cUnbelievable Value\u201d", "Author": "MetMan", "ReviewID": "UR6935583", "Content": "Finding good hotels within my companies budget is getting more difficult all the time. This particular Embassy Suites has solved that problem for me in Phoenix. Although it is not that close to Scottsdale, the amenities were more than a fair trade off for the additonal drive time. Just make sure you don't have an outside room near I-17 and you'll be fine. For $129, which was my companies rate, I got a wonderful suite, full size fridge and microwave. LIving room, kitchen table, separate vanity/bath and shower. Very spacious. There is a huge inner courtyard with a shallow 3 foot pool, but it's still okay to do modest laps in. The pool is very big, and a nice hot tub too. The restaurant is Cajun/New Orleans style. Room service was the fastest ever, and prices for room service were affordable enough that I could afford to eat in my room on my per diem. I had a petite Prime Rib for $12.95 which was huge, with sweet potato souffle, mixed vegetables, bread and salad! A nice spacious lobby area, and the breakfast has cooked to order eggs and pancakes as well. Simply a really great deal in Phoenix!", "Date": "March 8, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Syracuse, NY", "Title": "\u201cI really liked this place!\u201d", "Author": "NYCowboy", "ReviewID": "UR6806236", "Content": "Nice hotel with the usual Embassy amenities. Pool is very nice, rooms were very clean, bed comfortable, resturant was good although slow service, even though the hotel was sold out I was never disturbed by outside noises.", "Date": "February 17, 2007"}], "HotelInfo": {"Name": "Embassy Suites Hotel Phoenix-North", "HotelURL": "/ShowUserReviews-g31310-d73799-Reviews-Embassy_Suites_Hotel_Phoenix_North-Phoenix_Arizona.html", "Price": "$92 - $163*", "Address": "
2577 W Greenway Road, Phoenix, AZ 85023
", "HotelID": "73799", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/6f/48/6f481b0c7465cbb28c19ff219787de8c8large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73805.json b/Fuente datos/73805.json new file mode 100644 index 0000000..bdd5576 --- /dev/null +++ b/Fuente datos/73805.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "TUCSON, AZ", "Title": "\u201cNOT BAD\u201d", "Author": "ROBERT D", "ReviewID": "UR127319421", "Content": "Good price for the room,( I get a government discount), easy access to i-17, decent free breakfast. I did not experience any noise problems. Our room seemed recently updated. had fridge and Micro. The staff saved my clothes that were left in the armoire.", "Date": "April 5, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "2"}, "AuthorLocation": "Vancouver, Canada", "Title": "\u201cGood for an overnight stay\u201d", "Author": "Frogman66", "ReviewID": "UR126714695", "Content": "This was an ok hotel with a reasonable price just beside the highway. We had a room on the pool side and it was a nice, quiet and comfortable room. The hotel has a pool and a hottub and internet access. The breakfast was included and was excellent. The downside of the place is that it's in the middle of nowhere, at least 30 mins away from the airport and nothing really nearby except the busy highway. Anyways, good for a short stay.", "Date": "March 26, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Overall": "2.0", "Value": "2", "Sleep Quality": "1", "Rooms": "3", "Location": "1"}, "AuthorLocation": "Denver, Colorado", "Title": "\u201cI can't believe this!\u201d", "Author": "mikey54x", "ReviewID": "UR126704721", "Content": "I can,t believe that this property has been rated so highly. I am a loyal TripAdvisor user and reviewer and can't fanthom these great reviews. Noisy traffic from highway right next to the hotel. Nice clean rooms but very small with no fridge or microwave.Greeted with stone faced unhelpful desk clerk(Michelle). After this experiance I truly believe that requesting certain things in advance never works! Requested ground floor, no way, requested quietest area, nope! Folks, we made these requests 2 1/2 months iin advance and when you remind them of this they look at you like your nuts. I do believe that the desk clerk could have been more helpful and accomadating in this matter if she wanted to. OK , the rest of the review. Pool is very small and very dirty. Bloody band-aid and coins in the bottom of mirky, dirty pool. Hot tub will fit maybe 2-3 children or 1-2 adults. AC units are unusually loud and annoying. I would recommend this hotel if you are just passing through the Phoenix area and are deaf, staying 1 night. This is no place for people that are staying in one place for awhile and like peace and quiet.", "Date": "March 26, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "1", "Location": "3"}, "AuthorLocation": "victoria", "Title": "\u201cnot what we expected\u201d", "Author": "lenora t", "ReviewID": "UR125856112", "Content": "We recently stayed at your location, we were not happy with the hotel as the rooms were old and needs updating. The room smelled musty and was dark, not much for lighting. The bed was comfortable but the blankets were old! We had booked 3 nights but only stayed one night and moved to another hotel. The breakfast was terrible. The staff member that took my reservation had my first and last name completely wrong, as well my address was incorrectly spelled and postal code totally wrong..luckily I had my confirmation number otherwise we would have been out of luck for getting a room as we had booked this a month prior and it was \"Speed weekend\" at the Phoenix International Raceway. Would not recommend this hotel. I do like the BW Phoenix InnSuites Hotel which was just 5 miles away. We ended up staying there for the last 2 nights and would defenately go back.", "Date": "March 9, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "3", "Rooms": "4", "Location": "4"}, "AuthorLocation": "puerto penasco", "Title": "\u201clooking for a dog\u201d", "Author": "jbelle312008", "ReviewID": "UR123107225", "Content": "This hotel was in a great location, the rooms were nice and clean. they had a very nice breakfast also. we will stay there again.", "Date": "January 15, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "4.0", "Value": "4", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Singapore, null, Singapore", "Title": "\u201cFriendly staff and convenient location!\u201d", "Author": "Fl0renceLee", "ReviewID": "UR122506597", "Content": "Have many friendly and helpful staff that made my stay there wonderful! It is just next to I-17 so convenient to go anywhere! Have 2 small shopping centres nearby! Only bad thing is during my last 3 nights there, I got bitten by bed bugs!", "Date": "January 4, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Fort Worth, Texas", "Title": "\u201cAffordable, reasonably clean and quiet.\u201d", "Author": "Lorna H", "ReviewID": "UR122382552", "Content": "Be sure to ask for a room on the side away from the interstate. We stayed here four nights. When we checked in we were told that the rate would be the same reasonable rate for all four nights. When we checked out they had jacked up the price on the last night and wouldn't back down even though we gave them the name of the employee who quoted us the price. \"She made a mistake\" was the response. Arrgh! The room was clean enough to be comfortable but the toilet was a little smelly and at times I could smell cigarette smoke wafting in through the central AC. Typically this happened in the early morning hours. The AC unit was noisy so we turned it off at night. The room got really cold so we layered on clothes before bedding down. The breakfast was OK. I might stay here again if I can get a guaranteed checkout price. One good thing is that its in a decent neighborhood. I felt safe enough to go out for a power walk every morning at dawn.", "Date": "January 1, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "yuma", "Title": "\u201cIf your dream is incessant road noise\u201d", "Author": "r b", "ReviewID": "UR121640593", "Content": "this is the place for you. Just a few feet from the lovely Black Canyon Freeway, you will not get a wink of sleep. Also be prepared for unannounced charges to your bill, such as the \"room safe\" fee. The price is low for a reason. Don't stay here.", "Date": "December 11, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Austin, Texas", "Title": "\u201cGreat place to stay in Phoenix\u201d", "Author": "solotraveler120", "ReviewID": "UR121522021", "Content": "Location is superb right off I-17. The hotel is clean, great value, and very friendly staff. The free breakfast is awesome. I will definitely go back anytime I need a place to stay in Phoenix. I highly recommend this to anyone. This place will not disappoint you.", "Date": "December 8, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Newport,South Wales", "Title": "\u201cReturn Stay\u201d", "Author": "taffy66_10", "ReviewID": "UR120811548", "Content": "I used this hotel while on vacation last year due to the great value for money.I was not disappointed this year,the general Manager was on the front desk when I checked in.She remembered me from last year and made me feel most welcome. We reminisced about my stay last year when I arrived in one of the worst hailstone storms Phoenix had seen. This year it was raining heavily,I did apologise for bringing the British weather with me again. For great rooms, great location and great staff,stay here.", "Date": "November 20, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "3.0", "Value": "2", "Sleep Quality": "2", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Manitou Springs, Colorado", "Title": "\u201cLazy housekeeping\u201d", "Author": "Julie V", "ReviewID": "UR120632265", "Content": "Recently rented 3 rooms for 3 nights. Everything was fine with the hotel the first night we were there (with the exception of very noisy neighbors and the intermittantly running air conditioning). The problem arose when we returned for our second night and found that housekeeping skipped 2 of our 3 rooms. We went to the front desk to let them know and to get clean towels, and we were told that we had requested that the rooms not be serviced. Really?? We asked the desk clerk to please be sure to tell housekeeping to clean our rooms the following day. When we returned for our 3rd night, 1 of the rooms was skipped again! We again went to the desk to get towels, coffee, and soap and to speak to the desk clerks. We were told we again had requested that the room not be cleaned. Considering we left before 7am, there was no housekeeping to tell anything as they were not even on the property yet. We were also told we should have brought it to the attention of the front desk staff the first time it happened!!! We told the desk staff that WE DID!!!! Just got the impression that the staff here does not care. Both clerks both nights basically told us we were lying about the rooms not getting cleaned. If housekeeping says that the rooms were not to be serviced, then they are right and we are wrong. Apparently it isn't possible that housekeeping is lying and maybe a bit lazy??", "Date": "November 15, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Litchfield Park, Arizona", "Title": "\u201cNice stay, convenient and comfortable.\u201d", "Author": "Kathy S", "ReviewID": "UR120596615", "Content": "It was a one week stay. Other than the change in patron neighbors, this was a good stay. I don't like that they book people right next door when the hotel is not full, just to keep patrons together for efficiency in cleaning...but I understand. Just made for noisy exchanges right next door.", "Date": "November 14, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "indianapolis", "Title": "\u201cGood for an overnight stop\u201d", "Author": "mhow92", "ReviewID": "UR120136520", "Content": "Staff was very friendly, rooms were clean, breakfast was very good. I thought the noise from the nearby highway was muted but noticeable. Oustide doors and walkways added to noise, not really too distracting. Would stay there again.", "Date": "November 3, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Huntington Beach, California", "Title": "\u201cStill a great place\u201d", "Author": "2srbest", "ReviewID": "UR119568966", "Content": "This is our second stay at this hotel which has been completely refurbished this past year. Easy off from the Interstate. Our rooms facing the salt-water pool were quite comfortable. A dozen restaurants are in walking distance, but you won't need them for breakfast as the one provided by the hotel is ample,Again we had two great nights of sleep. Hairdryer, TV with HBO, free WI-FI, mini-fridge, and microwave.", "Date": "October 21, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Laughlin, Nevada", "Title": "\u201cgreat place\u201d", "Author": "Tamara M", "ReviewID": "UR119015664", "Content": "I chose this hotel based on the revenues that I read and I'm glad I did. The hotel was very nice and the staff is very friendly. The location was great, it is in the middle of everything. My family enjoyed our stay, the room was clean and the beds very comfortable. we will definitely stay there again.", "Date": "October 6, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Bullhead City, Arizona", "Title": "\u201cVery Nice Place to Stay\u201d", "Author": "BamaKathy1951", "ReviewID": "UR118855543", "Content": "This hotel was very nice. Had clean, COMFORTABLE beds. We traveled to Phoenix with a tour group and were assigned a room with two queen beds that were wonderful. The room was clean and attractive. Well appointed with coffee maker and hair dryer. No fridge or microwave. Several restaurants within walking distance. Nice hot breakfast in the a.m. with enough seating for about 30 people to have breakfast in a clean and attractive area. We did not have time this trip to use the pool. Staff was wonderful. We had a couple that were unable to walk to the restaurants due to health concerns, and one of the staff drove the couple to the restaurant and picked them up afterward. I call that extraordinary service. Nice stay. We would stay there again.l", "Date": "October 2, 2011"}, {"Ratings": {"Location": "5", "Overall": "5.0", "Value": "5", "Service": "5", "Rooms": "5"}, "AuthorLocation": "chicago", "Title": "\u201cGreat Value and Location\u201d", "Author": "cltutell", "ReviewID": "UR118071033", "Content": "This Best Western is centrally located for our needs in Phoenix. For the price of this hotel, I was surprised at the quality of the accommodations. The room furnishings are nicer than expected to include a refrigerator and microwave. The staff was very nice and helpful, especially Melissa at the front desk. The pool was great, only wish it was open later in the evening. The included hot breakfast was good. This is going to be my hotel for Phoenix visits.", "Date": "September 13, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Milano, Italia", "Title": "\u201cthe best of all the Best Westerns I have stayed in\u201d", "Author": "marzinihw", "ReviewID": "UR117744391", "Content": "we were in phoenix area in late evening so we choose this motel based on the discount booklet we had. at the end, for the price we payd, it was one of the best deal we found in our travel. fast checking, friendly staff, free parking,Wi Fi & wonderful breakfast. Excellent location near the highway if you are just passing by.. Very clean & quiet.", "Date": "September 6, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Ballarat, Australia", "Title": "\u201cLovely Comfortable Stay\u201d", "Author": "Elaine H", "ReviewID": "UR117488611", "Content": "A very nice hotel with large comfortable rooms, we had a room at the back and it was very quite, the room was clean and the bed was very comfortable, checking in was quick and easy and the gentleman that booked us in was friendly and helpful, we had a free breakfast and car parking. We picked this hotel as it was in a great spot as we were on a way to Williams and it was easy to find and get to with out any trouble and it was a really great price as well. We arrived late and there was a Denny\u2019s restaurant around the corner, so we were able to have a good meal, we would stay here again as it was really worth it.", "Date": "August 31, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "4.0", "Value": "5", "Service": "4"}, "AuthorLocation": "NYC", "Title": "\u201cDidn't like the outside corridors in such hot weather\u201d", "Author": "TonyTTA", "ReviewID": "UR117459293", "Content": "Walking from the lobby or the elevator to any room requuires going outside in the 100+ AZ heat and walking long corridors. Bad design for the climate. Room was nice and clean and the brekafast was very good.", "Date": "August 30, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "5", "Overall": "4.0", "Value": "4", "Service": "4"}, "AuthorLocation": "Brampton, Canada", "Title": "\u201cWould return\u201d", "Author": "KentuckyColonel", "ReviewID": "UR116306988", "Content": "Stayed for 2 nights. This hotel is easy to find and the check-in was efficient. The complimentary breakfast was excellent (lots of selection) and they have a very nice pool. Quiet, good stay.", "Date": "August 5, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "5", "Overall": "1.0", "Value": "3", "Service": "1"}, "AuthorLocation": "San Fernando del Valle de Catamarca, Argentina", "Title": "\u201cPoor customer service\u201d", "Author": "tai55", "ReviewID": "UR114453890", "Content": "I went to Phoenix Arizona to visit family. I got an excellent deal on this hotel through Expedia. First impressions are always important. When I initially entered Best Western MetroCenter in Phoenix, the front desk was vacant. I looked over the counter to a small room behind the desk and several staff members were chatting away. I waited a minute or two and decided to move over to the right hoping they would notice me. Finally a lady named Lisa greeted me. She was pleasant and checked me in. She than proceeded to explain to me that my card would be charged an additional $25.00 for any room damages that may occur. She made it a point to make sure I have it removed at the time of check out. At check out two days later, a lady named Carrie was attending the front desk. She did not look happy to be there and did not bother asking me how my stay was. I gave her my room cards and she said, \"your checked out.\" I asked her about the $25.00 charge and wanted to make sure it would be removed from my card. She quickly stated that it was never placed on the card. I asked for a receipt for proof of no charge and she stated, \"I'm looking at the screen and you did not get charged.\" She apparently could not give me a receipt. I asked to speak to the manager and she said she was not available. I asked her for her name and when I was writing it down, all she was concerned about was that I spelled her name incorrectly. How UNPROFESSIONAL can you get? I would NEVER stay there again for the mere fact that the staff needs Customer Service 101.", "Date": "June 20, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Twentynine Palms, California", "Title": "\u201cAnother Awesome stay at The Best Western Metrocenter\u201d", "Author": "TheWeTourUSA", "ReviewID": "UR113116584", "Content": "On my walking trip across America I have stayed almost exclusively at BW independently owned properties. I find that there is a shared attention to detail and courteous service to be found there and the Metrocenter is no exception. I was greeted by friendly ,knowledgeable staff and was checked in rapidly to a very comfortable room. The amenities here are many and varied and I suggest you look at the list provided. The pool area is well kept and towels are available poolside. The complimentary breakfast was a pleasant surprise as to the extraordinary selection that is provided and fresh hot coffee is available 24 hours a day. The entire staff have taken the time to say hello and ask if there is anything I need. The location is central to all the sights and in my case a very good public transportation system including light rail to shuttle you to the downtown area. All in all my stay is and has been a wonderful experience and I highly recommend travelers stay at this property when in Phoenix. My hat is off to the management from the owners to housekeeping for a job well done !!", "Date": "June 13, 2011"}, {"Ratings": {"Overall": "4.0", "Value": "5"}, "AuthorLocation": "Isle of Man", "Title": "\u201cIdeal stop-over\u201d", "Author": "ThreeLegsIsleofMan", "ReviewID": "UR111318160", "Content": "Clean and comfortable ideally located just off I-17. Lovely pool and jacuzzi but basic breakfast. Free internet.", "Date": "June 3, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Abbotsford, Canada", "Title": "\u201cinexpensive place to stay\u201d", "Author": "Abbey_Travelers", "ReviewID": "UR107421203", "Content": "Found this hotel by using the discount magazine you pick up at the fast food resturants. It had a coupon for a nights stay at $49.00 a nite. Decent room, quiet as we were on the backside of the hotel. Did not try the free breakfast. or use the pool. Stayed here while on our way to our hotel in south phonix as we arrived a day early.", "Date": "May 8, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Albuquerque, NM", "Title": "\u201cVery clean and a really great value\u201d", "Author": "abqtravelermta", "ReviewID": "UR105839854", "Content": "This Best Western is right off I-17 (the Black Canyon Freeway) and Northern Avenue with easy access both on and off the freeway. To call the location \"Metrocenter\" is a bit of a stretch as the Metrocenter Complex is at least one mile (if not more) north of the hotel, but it's an easy drive by car via the frontage road. Years ago this hotel was a first-generation Hampton Inn and all the rooms are accessed via outdoor corridors rather than the favored indoor hallways. If you want quiet be sure to get a room by the pool; other rooms, especially those facing the freeway, are going to be a bit noisier. (Although, during warmer months when the pool is getting heavy use the rooms facing the freeway may be quieter.) My experience was quite positive; my plane arrived well before Noon and when I called the hotel and asked to check-in early I was told, \"Come on over! I'll find you a room!\" (Truth be told, the hotel wasn't very busy that weekend; it was Thanksgiving.) The front desk had my reservation in order upon arrival; one signature and I was on my way to my room. I seem to recall paying about $65 a night and got a clean room overlooking the pool. They trumpet their \"housekeeping awards\" on their website and I will allow that my room was very, very clean. (The bathroom, while clean, was a bit dated.) My sister was staying in another room and she remarked how clean her room was, and my sister is very, very picky. There were plenty of towels, soap and shampoo. The front desk staff was friendly at check-in and check-out. The business center in the lobby worked fine. The outdoor pool and hot tub were both clean and operational, but it was really too cold for either. I only stayed one night so I am not qualified to comment about on-going housekeeping, but my sister (who stayed 4 nights) reported a sparkling clean room with piles of fresh towels on a daily basis. (And yes, we do tip the housekeeping staff so that may have had something to do with it.) I wanted a clean, comfortable room at a reasonable price and I got it. For the purposes of this particular trip this hotel and this location worked well for me and I'm happy to recommend it.", "Date": "April 27, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Chennai (Madras), India", "Title": "\u201cExcellent Value for Money\u201d", "Author": "Jay_Ch_Pat", "ReviewID": "UR102644512", "Content": "It is difficult and v expensive to get rooms in Phoenix during the March Madness. I got a good deal for 3 nights and thats how i landed up at this hotel. First things first - the staff is very friendly and accommodating. The Front Office Staff was very cheerful and friendly even in all their haste. So was the maintenance staff. We had a problem with a noisy AC in our room. The maint staff was on it within 5- 10 min on call. They tried to repair it nd when it was not posible - simply replaced it immediately. You might spy housekeeping staff smoking on the hallways next to the cart through your window - but never in front of guests. The pool and spa, though i never used it - looked clean, and also popular. Of course with people, alos comes smoking, some drinking and noise. The stay is a no frills experience. Clean decent rooms. Clean bed and clean bathroom. The carpets might be smightly worn out and not too plush and so would the towels be - but they are clean and very much in acceptable state. Breakfast is excellent and wholesome - and much better than what you get in many other hotels. There are couple of mexican restaurants right next - so lunch and dinner is also quite comfortable. About the location - its right off the freeway. VEry close to airport and a lot of other places in Phoenix. It worked well for me as it was close to my office. I did find some street people and some people peddling stuff on the streets, but somehow the area didnt make me feel too insecure or scared. Overall - i would recommend the hotel - if youa re looking for a good stay with economical budget in a \"close to most things\" location.", "Date": "April 3, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Southern California", "Title": "\u201cQuality accomdations, close to everything, but very busy.\u201d", "Author": "gr8fulspace", "ReviewID": "UR100333303", "Content": "I chose this hotel for its logistics. We had a couple of places we wanted to visit in the Phoenix area and this hotel was perfectly situated on I-17. Best Western is a chain I feel I can count on for being clean and affordable, just as this one was. There are plenty of restaurants all around the hotel, some within walking distance. There were only two things that dropped my rating from excellent to very good: the maids kept taking away the soap and not putting any back and there was quite a bit of noise due to how busy the hotel was. Also, the room did not have a refrigerator nor a microwave, so don't bring any snacks with you.", "Date": "March 16, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "4", "Overall": "2.0", "Value": "3", "Sleep Quality": "1", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Los Angeles, California", "Title": "\u201cFix the spa!\u201d", "Author": "trenails", "ReviewID": "UR98617771", "Content": "Stayed here 4 nights. The spa was out of order, the printer hooked up to the lobby computers for residents' use was also out of order. Neither was fixed during our stay. On our second night at 3am someone tried to gain entry into my room...twice! Then 10 minutes later the front desk phoned my room to verify who was staying in it and a minute later phoned again to verify the spelling of my name...at 3:15 in the morning! Evidently the staff never entered in their computer a room change that I did from the night before so newly arriving guests were trying to swipe the key to no avail. After lodging my disgust with the front desk the following morning I was told that a manager would contact me about noon to discuss what had occurred. No call happened and I had to wait until the next morning to speak with their General Manager. When I finally spoke with her (Connie) she was down right nasty and rude. Maybe she was just having a bad day but her lack of professionalism handling my customer service situation was shocking. The first thing she points out is how much money I was saving by having room discounts during my stay and that the pet fee for my two dogs was substantially reduced as well. She actually did the math and pointed out the total savings I was receiving. Are you kidding me? I was quoted rates when I made the reservation by phone. Does anyone ever pay the \"rack room rates\"? I chose the hotel based on what they quoted me at the time of booking. How am I supposed to know what the actual rate is? Apparently it's quite okay to be woken up by staff in the middle of the night if you're paying less even though you're not aware in the first place that you're supposedly getting such a great deal. When I mentioned to the General Manager it might be nice at the the time of check-in to have the staff inform a guest that the spa is in disrepair, and that if you show your room keycard to an off property fitness center nearby they will allow usage of their spa. I was told that info only when I mentioned the disrepair to a desk clerk. Anyway, she was not having any of that complaint saying that if I didn't like the hotel why didn't I just move to another one. That line was so ridiculous my jaw dropped. By the way the spa hadn't been working for the past two weeks! The hotel comped me the final night but seemingly reluctantly so. I will say that Connie was in a much better frame of mind the following morning but in my opinion the damage was done the previous day. I couldn't imagine that a hotel GM could act in such a nasty way as she did with me. It was absolutely uncalled for. The rooms were clean but since I requested a room change because of loud traffic noise the sleep quality rating suffers. Because the staff isn't properly trained on handling room changes or informing arriving guests of spa disrepairs I can only lay blame on its GM for responsibility. Considering her lack of customer relations skills it's not surprising. With all that said I cannot recommend this hotel.", "Date": "March 2, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Saskatoon, Canada", "Title": "\u201cGreat location....close to all parts of Phoenix area\u201d", "Author": "LWK311", "ReviewID": "UR97143334", "Content": "Stayed at this hotel in February for 4 nights. Check in was pleasant, staff very helpful. Rooms were clean but could use a bit of renovation. Beds were very comfortable. Very quiet, had a good sleep each night. Overall, the hotel was good for what we paid. Would stay there again. Recommend it to anyone traveling to Phoenix.", "Date": "February 18, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Schuler, Alberta", "Title": "\u201cPleasant stay at affordable price\u201d", "Author": "ponygaltoo", "ReviewID": "UR87630525", "Content": "Great front of house staff greeted us, breakfast buffet was plentiful (could definitely use another waffle maker - only have one), rooms were clean as were the grounds. Good location right off the I-17 with a Denny's and Marie Calendars Restaurant close by. Lounge chairs by the pool need to be replaced as most have bottoms broken out, but that's a minor detail. Overall a well run facility.", "Date": "November 19, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "1", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Largo, Florida", "Title": "\u201cEmployees are the best.\u201d", "Author": "purpleadam", "ReviewID": "UR85945327", "Content": "I wrote a previous review but it got lost during transmission. My comments were about the employees of the Best Western Metrocenter who had to deal with a poorly planned trip through YMT Vacations. The company did not notify the hotel that there would be two busses, not one arriving on October 18th. The staff did a commendable job of arranging rooms, stowing luggage and setteling in an entire bus load of unexpected guests. They never lost their sense of humor and were great throughout.", "Date": "November 4, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "1", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Arizona", "Title": "\u201cEnjoyable Stay\u201d", "Author": "sunnyside85", "ReviewID": "UR78567446", "Content": "I stay at this property in May. I picked this hotel for how close it was to the Rose Mofford Complex. Our daughter's high school was playing in the semifinals of the Arizona State Softball Tournament. We had a very nice room. I do have a few issues. The hispanic girl at check in seemed distracted, like she was tired. She almost put the wrong rate on our card. The blonde heavy set girl at night time clerk wasn't all that helpful when we asked what type of restaurants were open in the area past 9 p.m. Her responce was \"I don't know? Just go to Burger King in the plaza next to us.\" I gave the sleeping a 1 out of a 5 because of a few things: the AC and the door/window. The AC would shut itself off. Even though it was about 101 outside, you can't have the AC run continuously. No matter what you do, after 10 minutes at best it would shut off. Also, even when the door was closed, you could still hear every little sound! The windows don't open at all. That was the bad part. When the cooler wasn't running, you could people walking, talking, shutting their door, etc. Morning was loud because you have kids swimming in the pool. The young lady when we checked out was incredible! She always had a smile on her face, made conversation, apologized for our discomfort. She greeted every person that entered the lobby for breakfast. The other girl that had worked the morning before didn't acknowledge anyone. The rooms were renovated and do the triple sheeting. They had nice pillowtop mattresses at no extra cost. Most places we stay at charge extra for that. This place looks a lot better from over a year ago when we stayed here. I do recommend this Best Western.", "Date": "September 7, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "2", "Rooms": "4", "Location": "3"}, "AuthorLocation": "San Diego, California", "Title": "\u201cAwsome Value!\u201d", "Author": "samuelesparza", "ReviewID": "UR75489001", "Content": "I have worked for an upscale hotel chain and, I'm spoiled when it comes to quality. This motel was as clean if not cleaner than any 4-star hotels we've stayed in. The free breakfast buffet was excellent, beautifully arranged and stocked. The staff was very nice and attentive, thanks to Lisa we had a very smooth check-in & out. The beds were a bit too soft for me but, the rooms were clean and nice. Great job MetroCenter!", "Date": "August 16, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cGreat place to stay and inexpensive!\u201d", "Author": "MsAdventure7", "ReviewID": "UR73906223", "Content": "We were traveling through the area and stayed at this location. We opted for the deluxe package for a minimal charge. It came with pillow top beds, a microwave and a fridge. Very comfortable and clean. The salt water pool was excellent! The hot breakfast included eggs, waffels and biscuts with gravy...yummy! I would definitly recommend this location. Great bang for your buck!!", "Date": "August 5, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Toronto, Canada", "Title": "\u201cAmazing Hotel For the Price!!\u201d", "Author": "ArizonaLA", "ReviewID": "UR66807416", "Content": "Very nice hotel! The continental breakfast was excellent but typical - muffins, bacon, eggs, toast, waffles, juice, coffee etc... The staff was very friendly! The free wifi in the room was very fast and reliable with my iPod and even reached to the pool area. It was great to have access to a free printer and desktop computer at front to use but no USB connection so bring your own if you need that kind of device. Ordered pizza from a nice the location advertised in the guide book and it was very good quality. The pool area was clean and the water was warm. The bed was very comfortable and there was no noise at night even though it was next to the highway. The view from the room was really nice and you might even catch a nice sunset if you walk around the balcony outside! AT tht end of my stay I asked to remove the safety fee and the price for 3 nights was very reasonable! The selection of TV channels was more than enough though the reception was a bit fuzzy. My only complaint was the lighting in the room. There was no overhead light - just a few lamps to light up the room. The other minor issue was the location - there wasn't much around the area to go see or do other than a K-Mart. Otherwise I really loved my stay - Great hotel, food and staff - I highly recommend booking - don't let the great price fool you - it's worth every penny! I even got some nice Arizona sunset and mountain pictures right from the hotel balcony!", "Date": "June 7, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Vancouver, BC", "Title": "\u201cVery nice, quiet, good location\u201d", "Author": "VegasSusie", "ReviewID": "UR61791565", "Content": "This was our 1st trip to Phoenix and we chose the Best Western I-17 MetroCenter because of the location, price and also the fact that we could get a pillow-top bed. We stayed only 1 night but were very comfortable; the room was on the 2nd floor and very quiet. The hotel is located on the I-17 highway in West Phoenix, very easy to find and amenable to other venues. The room was very clean. There is a Marie Callender's 1 block away. We would stay again.", "Date": "April 18, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "4", "Overall": "1.0", "Value": "1", "Location": "4", "Rooms": "1"}, "AuthorLocation": "Az", "Title": "\u201cDont Stay Here\u201d", "Author": "singingwulf", "ReviewID": "UR54860411", "Content": "The worst hotel I have ever stayed at. Dont was your money. If you like Drunk loud people this is your place. One thing after another was wrong. First of all wanted a room with 2 queen beds. Called and made reservations. They dont have queen beds. Only 2 doubles. Ok give me two ajoining rooms. None are available. Your 10 year old can stay in a room by herself and you and your wife can stay down the hall. Not on your life I told them. Finally they come up with 2 rooms side by side. My wife stays with our daughter and I get the other room. A/C makes a screeching load noise and cuts out every 10 min. Thats when you can hear the drunk people screaming at each other. This went on and on. Never will I stay here again. Still waiting for the manager to call me back.", "Date": "January 31, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Los Angeles", "Title": "\u201cOK for the money\u201d", "Author": "smith6464", "ReviewID": "UR52596604", "Content": "The room was pretty old and tired - the beds were old and soft.. Breakfast was good. Price was OK.", "Date": "January 4, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "4", "Rooms": "3"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201cGreat location. Bring your own pillow!!!\u201d", "Author": "agonzalez1112", "ReviewID": "UR51979236", "Content": "The location is really good. It was close to a lot of food (our favorite was Del Taco right down the road). It is w/in walking distance to Denny's, Burger King, Marie Calendars, and more. Real close to multiple shopping centers. The hotel is only one exit away from Castles N Coasters. The room is old, but clean. We got the king, executive room, which has the pillowtop bed. The bed is really comfortable. The pillows are horrible. They are about half the length of a normal pillow and are filled with some kind of pellets. We stayed 2 nights and my neck was killing me. Thankfully, my 7 year old son was able to sleep w/o a pillow, so wasn't affected. The pool area was real clean and nice. The breakfast was better than most. There was a waffle maker, sausage patties, omelete's, bagels, pastries, cereals, biscuits and gravy, etc. I was a little disappointed that they did not have the pay per view movie ordering system that is in a lot of the other Best Western's we have stayed in. I would stay here again due to the low price and location, but I will definitely bring my own pillows.", "Date": "December 28, 2009"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Santa Rosa Beach f", "Title": "\u201cComfortable, quiet and convenient\u201d", "Author": "bonjour2u", "ReviewID": "UR51373123", "Content": "In town for a family gathering, the Best Western was just what I needed - clean, comfortable and affordable! Three small pillows on the king-sized bed would have been an issue if my better-half were present. 'Didn't take advantage of the free breakfast, so no comment there. Phoenix is easy to get around b/c of the freeways; plus, the front desk staff was able to help w/directions - Yeah!", "Date": "December 16, 2009"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "San Diego", "Title": "\u201cPleasant Stay and Reasonably Priced\u201d", "Author": "desirae7", "ReviewID": "UR48987147", "Content": "Room was very clean and cozy. Pool area is closed at midnight, so it was quiet for sleeping.", "Date": "November 11, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Edmlbertaonton A", "Title": "\u201cGreat Place To Stay\u201d", "Author": "bravo1950", "ReviewID": "UR48532083", "Content": "I travel to phoenix regularly and this hotel is a real gem. Excellent staff,very friendly and willing to please. free parking,Wi Fi & breakfast. Excellent location. Very clean & quiet. Good prices especially when booked on the net. Probably the best of all the Best Westerns I have stayed in.", "Date": "November 4, 2009"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Colorado Springs", "Title": "\u201cOne of the nicest Best Western hotels I've used.\u201d", "Author": "ColoradoGuy_7", "ReviewID": "UR32678659", "Content": "When I made my reservations I was not thinking much about the hotel but I was impressed when I walked in and saw the cleanliness of this property. I was greeted promply by the desk staff who also gave me information on the many restaurants located within walking distance. My room was nice and had triple sheeting and free internet access. I didn't get to use the pool although it looked so inviting in the almost 100-degree weather. I was told this hotel just won the Best Western Housekeeping Award and I can see why. Totally recommend it to anyone looking to stay in this part of town.", "Date": "June 19, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Newcastle", "Title": "\u201cpretty good!\u201d", "Author": "lvera", "ReviewID": "UR22263917", "Content": "This is a standard older type Best Western-the front desk were excellent and went out of their way to help us. They serve a decent breakfast! The place is not luxurious but given the price, you will get good value for your $!", "Date": "November 28, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "slippery rock,pa", "Title": "\u201cnice place\u201d", "Author": "bobSlipperyRock_pa", "ReviewID": "UR22096649", "Content": "stayed 3 nites paid $50ish a nite, clean room, nice continental breakfast. would stay there again", "Date": "November 23, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Arizona", "Title": "\u201cExcellent price and suprise with the room\u201d", "Author": "Catie8", "ReviewID": "UR16468252", "Content": "I am really impress with the new ownership and hotel management. They have significant improve the property from my last stay 6 months ago. The rooms are fresh, staff is friendly and most importantly for me was the breakfast. There are many choices and items are replenish frequently to meet the next hungry guest. I would highly recommend this property for anyone coming to town. It is a great value!", "Date": "May 28, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "3.0", "Value": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Tampa, Florida", "Title": "\u201cPleasant No Frills Stay\u201d", "Author": "gooooogirl", "ReviewID": "UR14656707", "Content": "This hotel is fine for a no frills stay. $90.00 a day. I stayed in room 143 and was able to park my rental right outside my door every night. The rooms are clean and accommodating and the staff is very friendly. The breakfast included eggs, sausage, make-it-yourself waffles, fruit, muffins and toast, cereal, coffee and juices. I would recommend it for an overnighter. It is centrally located and there is access to the highway, lots of shopping and restaurants. The area isn't so great, but I still felt safe. The major drawback for this property is that the walls are thin and you can easily hear what is going on in the rooms next to you and outside. A pair of foam ear plugs cured that easily. It was just a little noisy, but the fact that it is spring break may have added to the volume...not bad, but a little loud. (Who would go to the Best Western in Phoenix for spring break anyway? I thought that was a little peculiar, but who knows.) I saw no cockroaches, not a single bug while I was here and that is great for this area since it is surrounded by many restaurants, stores etc...Phoenix is notorious for the little buggers! My biggest gripe is that I had to call for housekeeping everyday to have my room made up. I don't get it. I am a frequent guest at Best Western and know that the room incluces housekeeping. Not sure what happened with that.", "Date": "March 30, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Little Rock, AR", "Title": "\u201cClean hotel, great stay\u201d", "Author": "nancy1289765", "ReviewID": "UR12340781", "Content": "I got the one bedroom. The bed was great. It seemed bigger than a Queen bed. I loved the tv stations choicies. They had HBO, ESPN, Speed chanel, Disney and etc. This was a clean hotel. I didn't see any specs on the floor. Bathroom was great. I saw no mold. The showerhead was new. There was a coffee maker and hairdryer that you could use. The dresser was big with lots of drawers to unpack clothes in. The only problem that I had was the door to the bathroom would not shut. There is a Denny's resturant close by. We ate there twice. Food was great. They had the regualar contential breakfast that was available. K-mart is across the highway so if you need any items it was convenient. My stay was great. They even printed out our boarding passes for us.", "Date": "January 4, 2008"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Adairsville, GA", "Title": "\u201cNice hotel but....\u201d", "Author": "LadyLiz", "ReviewID": "UR12048301", "Content": "We stopped at the Best Western Metro Center after the Grand Canyon visit and prior to an early morning flight. The hotel is located more in a business park, but it was quiet, clean and there were some good restaurants nearby. Our check in was friendly and accommodating. The room was clean and generally nice. We felt safe walking around the area. We walked to an upscale Mexican restaurant for dinner. The trouble began when we were getting ready for bed. Without warning, someone unlocked our door and tried to enter. We had the chain on, and yelled out....they still banged at the door trying to gain entry. We slammed the door closed and called the desk. \"Oh\" was the reply. \"Your're not supposed to be in there\". Since we'd been assigned the room, given a key, and instructions on where the room was, it didn't make sense. \"You should be elsewhere\" was the only explanation. We let it slide, until the next morning when we went to breakfast (they had a fair breakfast for guests)....when we returned to our room we were locked out. The key had been changed for the intruder and as far as I know he still had it. We went to the desk and complained, got a new key, and a bland smile. after relating our experience....and were given a weak excuse.....I took their comment card and wrote corporate, who referred it to the manager (who, we learned was the one who checked us in)....and got a \"these things happen. Please come again\". Not likely! This sort of mistake could cost someone their life....While the hotel is nice, I will not go there again....a sincere apology and an effort to make amends would have made a big difference.", "Date": "December 29, 2007"}, {"Ratings": {"Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Kent, England", "Title": "\u201cConvenient and good value\u201d", "Author": "Silex", "ReviewID": "UR8724304", "Content": "Have usually found Best Westerns to be reliable and this is no exception. Prompt & friendly service, quiet rooms, good facilities (including pool & internet) and nice choice of free breakfast. Recommended.", "Date": "September 16, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Pitt Meadows, Canada", "Title": "\u201cgood best western\u201d", "Author": "subdev", "ReviewID": "UR8678631", "Content": "typical best western, nice and clean with decent service. good location with lots of nearby shopping and restaurants.", "Date": "September 9, 2007"}, {"Ratings": {"Cleanliness": "3", "Overall": "2.0", "Value": "3", "Service": "2", "Rooms": "3"}, "AuthorLocation": "Port Washington, WI", "Title": "\u201cToo many problems\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4995472", "Content": "My husband and I stayed at the Metrocenter for 6 nights. The rooms were decent and the facilities were fine. One major problem we encountered was that our room cards failed to work every night we were there. We had to stop in at the desk and have them reactivated. We got varying reasons from each person we spoke with. We also had a problem with maintenance not fixing the shower curtain (an issue I reported to the front desk). The maid also failed to remove dirty towels several times. When I checked out and asked to speak to a manager, I was told she was on the phone. Obviously, they aren't concerned about customer satisfaction. I would recommend trying a different hotel.", "Date": "April 22, 2006"}, {"Ratings": {"Cleanliness": "2", "Overall": "1.0", "Value": "2", "Service": "1", "Rooms": "4"}, "AuthorLocation": "Houston, TX", "Title": "\u201cStay somewhere else\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4564594", "Content": "I was staying in town on business for a week. I checked in with no problem, the room was nice and clean. After the first night I placed a do not distub sign on the door, because I had valuables in the room. When I came back that evening the DND sign was still on the door and my room was completely made up. Evidently, that sign does not work. I had the same problem the next day, then eventually gave up. I thought the service was terrible during my stay. I never got an answer other then, \"I don't know\" or \"You have to talk to a manager\", from the front desk. I asked the front desk one morning where the nearest post office was located. As you can guess the answer was \"I don't know.\" He refused to help me find out or look it up. Come to find out, it is NEXT DOOR!! About 6 nights into my stay they call me and wake me up in the morning asking me who I am, and go on to tell me that they checked me out 2 days ago, and had no idea who was in the room. They then check me back in at a much higher rate. The front desk did not care and told me I would have to talk to a manager. I tried that day, the day after, several phone calls after I left the hotel and never received an answer regarding an all the sudden new higher rate. Upon checkout I realized they were charging me the wrong rate the whole week!! I said when I signed the registration card it said the same rate as when I made the reservation, why do I have a new (almost double) rate? All the front desk said was I have to speak to a manager (evidently the one who is never there or returns my calls/message). Finally, at the end of my stay I was overcharged by $300. I contaced Best Western International and got my money back, but what a hassle. I would not recommend this property to anyone staying in Phoneix. There are too many hotels to stay at, why bother with this one.", "Date": "February 28, 2006"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "2", "Service": "3", "Rooms": "2"}, "AuthorLocation": "Santa Fe", "Title": "\u201cFind another place !\u201d", "Author": "Algood", "ReviewID": "UR3915779", "Content": "My husband and I stayed here for 2 nights. I am not sure if it is the time of the year or what but we ran into one glitch after another. The first night when we settled into our room, we saw a HUGE cockroach on the wall! I mean huge like the type in Asia. It was disgusting. Called the front desk and the security came up immediately. He came with nothing and tried using the toilet paper to catch it ! And of course, it disappeared. Then he decides to go and get some spray at which point I am ready to walk out in my PJs. They gave us another room which they said was a newly renovated one. Did not look so to me. Early next morning when we tried to use the toilet, there was no water. Then my husband figured that the tap to the toilet was not open. But the toilet water ran once in a while after that making this annoying noise. Probably that is why it was shut off. After returning from a long day of activities, we could not get into the room since our cards were not working (we had two). I had to go to the front desk and activate the cards again. I have had breakfasts in places like La Quinta and Ramada and they are decent. They are not fancy but give a good basic filling one needs to start the day. I was expecting something along that line but it was very disappointing. The toaster was not working. They figured then that the outlet was not working. The sausages and eggs were plugged into that outlet. Therefore, there was no heat on them either, how long, I am not sure (health violation ?). They did not even have any fruits. Other than that, there was the normal items - coffee, juice, cereal, bread and waffle. Close to the highway makes this place easy to get in and out. There are plenty of restaurants around. That said, we will definitely not stay in this place again. The front desk guy told us that the place is being renovated and we got a renovated room. If they call this renovation, I am not sure how it was before. Find another place if you want a more comfortable (healthy) stay.", "Date": "September 19, 2005"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Washington, USA", "Title": "\u201cokay place to stay\u201d", "Author": "WAhiker", "ReviewID": "UR2973030", "Content": "Nothing fancy and a little run down. It is an okay place to stay, the neighborhood was safe. Okay place to stay if inexpensive ond ony spending the night.", "Date": "January 3, 2005"}], "HotelInfo": {"Name": "BEST WESTERN Phoenix I-17 MetroCenter Inn", "HotelURL": "/ShowUserReviews-g31310-d73805-Reviews-BEST_WESTERN_Phoenix_I_17_MetroCenter_Inn-Phoenix_Arizona.html", "Price": "$67 - $94*", "Address": "
8101 North Black Canyon Highway, Phoenix, AZ 85021
", "HotelID": "73805", "ImgURL": "http://media-cdn.tripadvisor.com/media/photo-s/01/a8/5f/7b/executive-double-double.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73810.json b/Fuente datos/73810.json new file mode 100644 index 0000000..f711d13 --- /dev/null +++ b/Fuente datos/73810.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Rancho Palos Verdes, California", "Title": "\u201cHospital/Medical Access in Phoenix\u201d", "Author": "dinneendi", "ReviewID": "UR127306764", "Content": "I you need to visit someone in St. Joseph's Hospital, or take advantage of the top rated Barrow Neurological Clinic, it's the only place to stay--for convenience' sake. The Hampton Inn Midtown (Downtown Area) is close to the Metro and to informal restaurants. . This location is nestled so well in the medical complex, you don't have to use your car unless you want to get downtown. I appreciated the fact that when I had to see a doctor I could easily walk to her or his office without worry about finding the location or setting out for a meal. Hampton Inn has complete breakfast offered, and the Muhammad Ali Hospital will in fact pick you up to make sure you get to the office you need. It meets all one's needs, especialky for someone new to Phoenix.", "Date": "April 5, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "4", "Rooms": "4"}, "AuthorLocation": "", "Title": "\u201cManagement was very supportive\u201d", "Author": "Canadiantrippers", "ReviewID": "UR126709936", "Content": "The hotel is not too far from the airport (about 6 miles) but not so close that you hear the airplanes. Not knowing Phoenix we wanted something that was in the middle of the city and this worked for us. It was clean. It is near a shopping centre although we didn't go there. The free breakfast was average, but the sitting area was a little nicer than most hotels of this type. The hotel was full but was quiet since it's not in a tourist area. We heard a couple of helicopters at the hospital next door but they were quick and didn't disturb us. The real test came when I accidentally left some articles behind upon checkout. The staff tried to be helpful, but internal lack of communication made the situation complicated. However, the manager, Chuck, resolved the issue quickly and successfully within minutes. Overall our experience was good.", "Date": "March 26, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cTypical Hampton Inn\u201d", "Author": "Fortwood", "ReviewID": "UR125989035", "Content": "My husband and I stayed at this hotel for the night we arrived at Phoenix, and the night before leaving. The rooms were clean, but it seems like the structure itself is somewhat old, and we could hear the floor noise from the people in the room above, and bathroom noises. We also noticed that the toilet kept flushing by itself, and the bathroom sink drained very slowly. It did not bother us much, though. Breakfast was ready on time, and staff was friendly. Despite being next to a large hospital, it was rather quiet and we did not hear much outside noise although we slept with windows half open. We would definitely consider staying here again.", "Date": "March 12, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Las Cruces, New Mexico", "Title": "\u201cSpecial Consideration for Hospital Visitors\u201d", "Author": "yosidoming", "ReviewID": "UR124973344", "Content": "I had a family member admitted to St. Joseph's Hospital right across the street (a huge convenience and reason for my choosing this hotel). The owners and staff members of this particular hotel are especially considerate of people like me: they have created a special rate for those of us who must have an extended stay, and they work with St. Joseph's Concierge Services to make the stay pleasant and reasonable. Weekend and weekdays vary in discounted amount. MUCH APPRECIATED. Every morning, I used the small but adequate gym facilities: elliptical, treadmill, and one other piece of equipment I can't remember. TV w/remote, towels and water available in the gym. This small but significant convenience helped me face the stresses of the day. Of course, the Hamptom always serves up a very nice breakfast spread. And at the end of the day, I could count on a wonderfully comfortable bed, clean bathroom/tub, and quiet floor (2nd floor) to unwind. Room w/ king bed big enough to do yoga (unlike other newer Hampton's where a king room is a tight fit--Alpine, TX, for example)", "Date": "February 21, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Location": "4", "Rooms": "3"}, "AuthorLocation": "Denver, CO", "Title": "\u201cGreat value but noisy\u201d", "Author": "cherylfabry", "ReviewID": "UR122732964", "Content": "Stayed here January 2012. Similar to lots of revamped Hampton Inns. Rooms clean but sparse (no pictures on walls!) and lots of noise from helicopters flying into nearbY hospital (about 8-10 per day). Hotel had no firm pillows? Workout room was clean and the temperature was cool.", "Date": "January 7, 2012"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Auckland Central, New Zealand", "Title": "\u201cWhat you'd expect\u201d", "Author": "sbranca", "ReviewID": "UR122095802", "Content": "This is the typical Hampton inn. The location is good, near downtown, Central Avenue businesses, a block from the light rail. A Starbucks is a few steps away. You're surrounded by parking lots and garages so the immediate vicinity is sterile. There is a pool and hot tub, open to midnight. I did not avail myself of,the free breakfast because the TV in the breakfast room was blaring and only one staff person watching it. Not their fault, I just like a quieter start to the day and will sacrifice a free breakfast if necessary. The room was,large, clean, but the a/c seemed to want the room to be at 77 no matter what I set it to. Because I like the location and the hotel is more than adequate I will be glad to stay here again.", "Date": "December 25, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "bittern", "Title": "\u201cgreat value and clean\u201d", "Author": "bitterntraveller", "ReviewID": "UR121820723", "Content": "Great room, free parking, good breakfast, clean and tidy", "Date": "December 17, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Washington,DC", "Title": "\u201cHampton Inn is better than I remember!\u201d", "Author": "DCmetrodogmom", "ReviewID": "UR121606339", "Content": "I haven't stayed in a Hampton in recent memory, so I was pleasantly surprised at my experience at this property. The rooms were large and clean and recently redone. Though the toiletries offered were not fancy, the rooms were nearly as nice as the Hilton Garden Inn chain at which I frequently stay. The free breakfast was adequate, and while I didn't use the pool or hot tub, they looked inviting. Give this property a try!", "Date": "December 10, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Flagstaff, Arizona", "Title": "\u201cNot for pleasure\u201d", "Author": "TravMuch", "ReviewID": "UR119058211", "Content": "Stayed only one night because my convention hotel was full... but wished I'd not. Granted it was incredibly hot outside but I truly expected to check in and cool off. \u00c7heck in went fine. But when I got to the room on the 4 th floor it was 90 inside the room. When the ac was turned on full and the temperature went higher...I figured I had a broken air conditioner. Went back down to reception and was told it was probably just me because it was 110 outside and heat rises. Eventually got a different room on same floor with a functioning air conditioner. But the halls and elevator were hot hot hot. Room was not particularly clean but seemed old and worn out. Afraid to take my slippers off as the carpet was not clean. However I was exhausted and slept ok. Breakfast was nothing special ... Altogether, I don't think I'll be staying at Hampton inns anywhere if they're like this. The smell of the halls alone were a turn off.", "Date": "October 8, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Prescott, Arizona", "Title": "\u201cHampton aids families of patients at St Joseph's Hospital\u201d", "Author": "GoldilocksArizona", "ReviewID": "UR116528303", "Content": "After a scary week of doctor consults and tests, my husband was scheduled for surgery at St Joseph's Hospital. He was going to be kept there for a couple of days, so I booked a room across the street at this Hampton Inn. Not only do they give a special rate to families of hospital patients, the parking was easy and free, and I could walk across the street to the hospital without having to drive. My room was excellent (all rooms are non-smoking), and included a microwave, fridge, flat screen TV, and free wireless internet. If you didn't bring your laptop, there is a computer in the lobby for guests' use. Free breakfast is available starting at 6 a.m. with goodies including a fruit bowl and lots of coffee, muffins, etc., A newspaper is waiting outside your door each morning. Free local calls, and the desk staff are kind and accommodating. All together, this hotel gave me the opportunity to focus on what was important without any distractions. Thank you Hampton Inn.", "Date": "August 10, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "4.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Oak Park, IL", "Title": "\u201cGreat Place\u201d", "Author": "Grmpmbl", "ReviewID": "UR115288030", "Content": "This hotel is a wonderful find. it's very clean, the staff members are on the ball and very helpful. Our only complaint: the smell of someone's cigarette smoke coming through the vents into our room and into the bathroom when we arose in the morning. I'm not sure what can be done about that, however. We didn't have the opportunity to have the complimentary breakfast, as we had to leave early, but it looked very good.", "Date": "July 12, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "King of Prussia, Pennsylvania", "Title": "\u201cComfortable and friendly\u201d", "Author": "rsilly11", "ReviewID": "UR101814761", "Content": "I stayed here based on previous TA reviews and responses from the GM and I was not let down. I was checked in by Mary Beth, who I had heard of in previous posts and she is just as wonderful as everyone else has said. Everything was fine, from check in to the room, location, breakfast, etc. In fact I had to laugh...in the middle of the night I woke up....thinking I was at home.....the room next door started playing loud music around 2am. I called the desk and twenty seconds late I could hear the phone ringing in the room next door! Not another noise from the the rest of the night!!! You guys are better then the cops in my home town, lol!!! Thank you for a lovely stay....will be back in a week to round off our vacation.", "Date": "March 27, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Saint Louis, Missouri", "Title": "\u201cComfortable, clean and very hospitable. Chuck in particular does a very good job.\u201d", "Author": "ConsultantVLHS", "ReviewID": "UR93975496", "Content": "It is apparent to me that the computer in the lobby/dining area needs to be upgraded.", "Date": "January 21, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Milwaukee, Wisconsin", "Title": "\u201cGreat for a convention\u201d", "Author": "Sara_Kadow", "ReviewID": "UR85510443", "Content": "I went down here for the SME conference it was very close to the tramline which could take you just about anywhere you wanted to go. It was also very close to the hospital. Fresh cookies were always a nice treat in the lobby. It was not attached to the conference, but for $2.00 a day I didn\u2019t mind taking the tram. The room was always clean. The hotel appeared to have 100% occupancy because of the conference but service was great. The rooms were ok, a little out of date, but it looked as though the hotel was planning on making renovations soon. The bed was a little dated, but those will probably get changed with renovations. For dinner I ordered pizza from a nearby establishment, so they are close enough to restaurant for delivery. The breakfast was hot and was good, eggs, bacon. I would defiantly book this hotel for business again.", "Date": "October 31, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "El Paso, Texas", "Title": "\u201cNice, Quiet Stay\u201d", "Author": "Distant Lights", "ReviewID": "UR67479716", "Content": "We were traveling through Phoenix on the way to California and wanted a hotel that was nice, in a safe area, not overly expensive, close to I10 access and with a free morning breakfast so that we could get up early and jump on the road. After doing a little research this hotel seemed to fit the bill so we booked a two queen room. The rooms are plain with a large bathroom, both were very clean and everything worked. There were several places to eat within a few miles of the hotel and several museums. The pool area is small but perfect for a quick dip. The free morning breakfast was very, very good. It had everything from cereals to make your own waffles. This hotel was perfect for what we were looking for since we were just passing through. Another reviewer commented on the helicopters landing on the adjacent hospital and of the noise. Several helicopters did land while we were in the pool however that was the only time we actually noticed them. I did notice that we were the only family there with children at the time (5 yoa and a 10 yoa). During breakfast, I could see that this hotel's main clientele is business travelers and those which are visiting the hospital. If we were to be staying in Phoenix longer, then we probably would have gone with a different hotel since this one is a bit bland and almost feels like you need to be whispering so as not to disturb anyone.", "Date": "June 14, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Northern California", "Title": "\u201cExtremely pleasant stay!\u201d", "Author": "zkatro", "ReviewID": "UR59373253", "Content": "The staff was very personable and helpful. The room was well-appointed, very clean and the beds were super comfy! And, to top it off, the breakfast was very yummy; my kids enjoyed making their own waffles every morning:-) Then, we enjoyed a relaxing and quiet day around the pool & jacuzzi. Thanks, Hampton Inn staff!", "Date": "March 23, 2010"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Santa Monica, CA", "Title": "\u201cI'm a Hampton fan, but this one needs work.\u201d", "Author": "BobG44", "ReviewID": "UR57189083", "Content": "Stayed overnight on a business trip, top floor. The hall and room had that sour, musty smell from cigarettes and beer. Had to keep the window open on a cold night. Carpet was worn; bathroom shabby. Helicopters landed and took off all night from the hospital next door. Attention Hilton: this one needs a makeover, soon!", "Date": "February 26, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Location": "2", "Rooms": "4"}, "AuthorLocation": "Fairfax, Va", "Title": "\u201cNice for one night\u201d", "Author": "QueenSybase", "ReviewID": "UR31252841", "Content": "We stayed at this hotel because my fiancee could use his Hilton points. The hotel was fine. The room was nice but a little dark in terms of the color scheme. I've never been to Phoenix before, but even thought the location is listed as downtown, I felt like we were no where near downtown. We were surrounded by the hospital. And driving around on a Saturday night, we didn't encounter much of anything that was open at 8:30pm. They had a decent breakfast in the morning and free coffee/tea in the lobby (a Hampton Inn standard). The staff was OK. Nothing really impressive across the board. Overall, I would only recommend this hotel for overnight stay or business travel. Because there isn't much to say good or bad about his hotel.", "Date": "May 31, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "4", "Location": "3", "Rooms": "3"}, "AuthorLocation": "new york", "Title": "\u201cGood place to land\u201d", "Author": "gleuny", "ReviewID": "UR27123950", "Content": "I agree with the reviews. Clean, next to Hospital, central location. Had a hearty breakfast of the usual 'junk' food breakfast as most other hotels, but a little better quality. The room was clean, the pool was big enough to soak a person or two. If you need a place to crash after running around all day, I recommend this place. I would return here and not stay at any other 2 star dive.", "Date": "March 30, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "5.0", "Value": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "New Jersey", "Title": "\u201cClean, quiet, and a value\u201d", "Author": "Blondandblue", "ReviewID": "UR13333899", "Content": "My son and I stayed here during Super Bowl weekend. Even during this weekend, the hotel was very quiet. A few helicopters landed on roof of the hospital during our stay, but it was not a disruption. Location is a little off the beaten path, but was a good jumping off point. Breakfast was good and the room was a typical Hampton room - clean and spacious. For $143 a night in Phoenix during the Super Bowl, it was a great value.", "Date": "February 6, 2008"}, {"Ratings": {"Service": "2", "Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "2", "Overall": "3.0", "Value": "2", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Schaumburg, IL", "Title": "\u201cGood Location\u201d", "Author": "KJUW", "ReviewID": "UR7154299", "Content": "We stayed at this Hampton Inn one night in March. The location of the hotel is odd. It seems it is right in the parking lot of a major hospital. However it is very close to downtown, I-10, and I-17. We found it was a good jumping off point for most places we wanted to go. Check in was a bit slow, although no one was in line before me. The two clerks were pleasant enough but seemed to be off in their own world and kept fogetting to give me my keys, receipt, etc. The room was very nice, clean and comfortable. We had free wireless internet access, a mini-fridge, and a full lineup of cable channels. The bathroom was also clean and in good shape. The only issue with the room was the A/C, which was very loud. It woke my wife up every time it clicked on during the night. We asked for, and received, a late checkout time. However our keys were deactivated at noon, the regular checkout time. I had to go to the front desk to reactivate them. The continental breakfast offered more than your standard breakfast foods, but I wasn't too impressed with the quality. The free parking so close to downtown was a nice touch. Overall, this was a decent hotel, although the price we paid seemed too high. Being spring training season, all hotels were overpriced, so I guess that just comes with the season.", "Date": "March 13, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "2", "Check in / front desk": "4", "Overall": "4.0", "Value": "3", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Boise, ID", "Title": "\u201cGreat nights sleep\u201d", "Author": "hopeinidaho", "ReviewID": "UR6543953", "Content": "Staying at this Hampton Inn was not a choice for us because a loved one was in the hospital across the street. We loved the comfortable beds, pillows, bedding. Wow - very cozy. The breakfast in the morning was tasty and filling. The staff was extremely helpful. We disliked the absence of a fan in the bathroom. When sharing with several males, it would have been very helpful. Also there isn't an airport shuttle. We also disliked the construction project across the street that started in the wee hours of the morning. Overall, a good experience.", "Date": "January 2, 2007"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Reston, VA", "Title": "\u201cQuiet and convenient\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR1748307", "Content": "A generic Hampton Inn. This mid-town location appears a few years old and while plainly furnished is in general good condition. The big positive is the location. Located across the street from a hospital, it sits on a side road -- so at night, with the exception of an occassional helicopter landing at the hospital, quiet. Personnel at the hotel are quite friendly and eager to help as well.", "Date": "March 27, 2004"}], "HotelInfo": {"Name": "Hampton Inn Phoenix Midtown (Downtown Area)", "HotelURL": "/ShowUserReviews-g31310-d73810-Reviews-Hampton_Inn_Phoenix_Midtown_Downtown_Area-Phoenix_Arizona.html", "Price": "$78 - $169*", "Address": "
160 West Catalina Drive, Phoenix, AZ 85013
", "HotelID": "73810", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/26/0c/260cb987deda99451752cc50bda85dc54large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73821.json b/Fuente datos/73821.json new file mode 100644 index 0000000..72e8b74 --- /dev/null +++ b/Fuente datos/73821.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Washington, DC", "Title": "\u201cPerfect Stay from Start to Finish\u201d", "Author": "inspector12", "ReviewID": "UR128296307", "Content": "Held over in Phoenix for a day and needed a place to say before my next flight. I had stayed at other Hilton group Phoenix airport (PHX) properties before, but not the Hilton Phoenix Airport. Very pleasant surprise! I phoned the hotel from the arrivals level. They told me exactly where to go, gave me an estimated shuttle arrival time, and actually appeared at the pickup point at the time they said they would. The shuttle driver was very friendly. He helped all passengers with their bags. A pleasant shuttle driver goes a long way toward setting the tone for a pleasant hotel stay. Check-in was pleasant and efficient. The Hilton Phoenix Airport has a Hilton Honors level floor with a twenty-four hour lounge with breakfast and evening snack service for Hilton Honors members. The evening service hostess was very pleasant and the snack service was enough for a meal. And since the lounge is open 24 hours, it is possible to stop back in and pick up a beverage. The pool area was very clean. Towels were available. Room was comfortable and well appointed. Many guests were present in the morning to shuttle to the airport. Staff saw the number, quickly found a second driver, and got us all under way in two vans! This was a very welcome stress free and perfect hotel stay from start to finish. Two thumbs up!", "Date": "April 21, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "BOS", "Title": "\u201cExcellent airport property\u201d", "Author": "cfischer", "ReviewID": "UR128288520", "Content": "We stayed at the PHX airport Hilton on our way to the National Parks in AZ and UT for 1 night, after getting in on a late evening flight. Having stayed at many airport properties, my expectations were quite low, especially since we only paid $65 on a pre-pay rate. After getting our rental car, we arrived at the hotel after midnight and were warmly greeted by the front desk agent. After giving us the room card for our upgraded oversized room on the 4th floor, he went ahead and got us a few bottles of water from the back (nice touch!). Our room was on the 4th floor and turned out to be very spacious, featuring bright colors and modern design. To our surprise the executive lounge was open 24-7 and we were able to get soft drinks even at 1 a.m. in the morning! The hotel itself was very quiet and there was no noise from the airport at all. Next morning we had breakfast in the lounge, which was quite good and I was able to use the computer in the lounge to check in for our next hotel. They also gave us 2 $2 coupons for a discount, in case we wanted a full breakfast in the restaurant, which I thought was a really good idea. The lounge breakfast was good enough for us and after a quick check out we were on our way to the National Parks. Overall the hotel exceeded our expectations. Service was great and the room was great. Right now I am in the process of changing some of my future bookings, because I will definitely return to this hotel.", "Date": "April 21, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Summit, New Jersey", "Title": "\u201cPerfect Airport Hotel\u201d", "Author": "Steve E", "ReviewID": "UR128281403", "Content": "Traveling with a family of 4 with 2 teenagers ... finishing up a week of SW travel and needed an overnite hotel in Phoenix for an early morning flight. Perfect choice - good location, attentive service / check-in with a good recommendation for a local Mexican restaurant and comfortable and clean rooms ... all at a good price. Plus plus for us was ability to drop off our Hertz rental at the hotel rather than dealing with airport dropoff. Shuttle service to the airport the next morning was an efficient 5-10 minute drive.", "Date": "April 21, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "3", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "East Peoria, Illinois, USA", "Title": "\u201cNice hotel\u201d", "Author": "Posted by a cheaprooms.com traveler", "ReviewID": "UR128024132", "Content": "Nice hotel right at the airport. Very nice and a clean safe location. I would recommend this hotel to anyone traveling to Phoenix.", "Date": "April 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Raleigh, North Carolina", "Title": "\u201cIncredibly long hallways!\u201d", "Author": "MattArmb9", "ReviewID": "UR127802248", "Content": "My stay here was very good. It is convenient to the airport and the service was good, but the thing I remember most is taking 10 minutes to get to my room at the end of the hallway (exaggeration obviously). The hotel is short and therefore very spread out. Breakfast buffet was very good and wait staff was really hopping. Excellent work out facility.", "Date": "April 13, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201cSolid Hotel, Great Staff\u201d", "Author": "Wtlftdoc", "ReviewID": "UR127634856", "Content": "The hotel is a great choice for business or if you are catching a flight into or out of Sky Harbor. We stayed here twice in 10 days (leaving for, and coming back from, a trip). The rooms are comfortable with good amenities and nice balconies. Although the pool area is small, it is adequate for most needs. The strength of the hotel comes from its staff. Everyone was very pleasant and seemed generally happy that we were there. One downside is its proximity to the airport. If you are a light sleeper, the planes will get you up bright and early. The breakfast buffet is great if you like a hearty meal!", "Date": "April 10, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "2"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cNice stay near airport.\u201d", "Author": "morgan88", "ReviewID": "UR127149528", "Content": "This hotel is near the airport and offers free transportation. The staff is extremely friendly and helpful. The rooms are clean, beds comfortable. I ordered room service one evening and the waiter was outstanding (wish I would have gotten his name). The only con's: there is nothing within walking distance, nor would you want to take a walk anywhere in this neighborhood. A bit dicey with strip joints a few blocks away. Also, all the room doors SLAM when they close, which causes light sleepers like me to wake up all night long.", "Date": "April 2, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Illinois", "Title": "\u201cPerfect for a late night arrival\u201d", "Author": "z75", "ReviewID": "UR126985767", "Content": "I booked this hotel because it was close to the airport. We were not arriving until 10:00 p.m. so I didn't want to have to go far that night. The staff was extremely friendly and the service was great. The breakfast buffet was yummy.", "Date": "March 30, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Helena, Mt", "Title": "\u201cGreat Stay\u201d", "Author": "Kim C", "ReviewID": "UR126349218", "Content": "We arrived at the airport around 7:00 pm on Friday, March 16th, and called for a hotel shuttle. Shuttle arrived within 15 minutes. The shuttle driver was awesome. Very friendly and accommodating. We told him of our need for a taxi the following morning at 4:30 am and he took care of everything. Check in was a breeze. The young lady working the desk was very pleasant as well. The room was very well appointed and clean. We ordered food to our room from Rosaria's Pizza and it was awesome as well. It did take an hour for delivery but well worth the wait. I would highly recommend this hotel. Unfortunately I'm not able to comment on anything else since we were only there from 7:00 pm to 4:30 am.", "Date": "March 19, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cBest Hotel Ever!!\u201d", "Author": "JustMe1950", "ReviewID": "UR126213143", "Content": "I was here for a conference and the staff was awesome. From the front desk, bell staff, housekeeping, restaurant, everyone. Hotel shuttle to the airport was fast. I highly recommend this location for any conference your business may need.", "Date": "March 17, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Bozeman, MT", "Title": "\u201cAn aging property\u201d", "Author": "capjessop", "ReviewID": "UR126158949", "Content": "Stayed at this hotel for several nights while in town for spring training. I got the hotel by naming my own price on Priceline for $55 a night + tax. If you've ever done the priceline thing, you know what to expect. It's the worst hotel in the category I searched, which was the airport region 3+ stars. That's not to say it was a bad hotel. Its obviously an older property. The room was smallish, the bathroom was truly small, and there were signs of age (water warped bathroom door, tiny amounts of mildew in corners you cant get to, etc.) But my worst complaint was the AC. I like it cold, and granted it was spring, but it wouldn't get much colder than 75 degrees, and imagine in the hot summer desert sun it would be much worse. We had a king room with a sofa bed, on the first floor, facing the courtyard. The room had a sliding glass door, and a small patio where we could see the pool. That was by far the best perk. The hotel is quite near the airport, and fairly central (10 min to Tempe, downtown, Scottsdale and many spring training ballparks). Overall, I'd say it was worth aprrox. 85 dollars a night. There must be better alternatives in a similar class to a Hilton if you're going to spend more than that. There is also an excellent breakfast restaurant about a mile down University from the hotel called Harlow's Cafe. Go Rockies!", "Date": "March 15, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Los Angeles", "Title": "\u201cOverall, not bad\u201d", "Author": "LA_editor", "ReviewID": "UR126144070", "Content": "We stayed here for two nights. I most liked that the balcony was sealed in so that my one year old could safely walk out there alone if he wanted. The upper part of the balcony was open but the bottom half was a solid wall. The bathroom was small. I had to shut the door in order to get into the shower. The pillows were ridiculous. They looked nice and fluffy but once I put my head down, all of the air squished out and my head was pretty much on the bed and the sides of the pillow bubbled up to mimic ear muffs. I had to use three pillows to try to get my head off of the bed. The king sized bed didn't seem very big and the white comforter had a blood stain on it, which was obviously disgusting! The hotel staff was very friendly and they even put a mini-fridge in our room (free of charge) for the baby's milk. The concierge room was very nice with wonderful snacks. Minus the grossness of the room, our stay wasn't bad at all. The rooms were spacious.", "Date": "March 15, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "New York City, New York", "Title": "\u201cGood Hotel\u201d", "Author": "RB19", "ReviewID": "UR126068397", "Content": "This is what you'd expect from a Hilton. Friendly staff, clean rooms, and comfortable beds. I had no problems during my stay. It's also nice to have a free shuttle from the airport. Breakfast in the club lounge was very good. They had a nice variety of stuff including cereal, fruit, scrambled eggs, bacon, sausage, waffles, etc. Definitely one of the better Hilton club lounges I've experienced. The only real problem with this hotel is the location. You'd probably need a car to get anywhere, but it's great if you just need an airport hotel.", "Date": "March 13, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "2", "Location": "3"}, "AuthorLocation": "AMLL", "Title": "\u201cComfortable Beds\u201d", "Author": "A L", "ReviewID": "UR125830899", "Content": "Stayed there one night in March 2012. Booked through Expedia.ca The room was as booked at reservation and staff was nice enough to recognize how tired I was and offered assistance and a bottle of water upon check-in. Check-out was just as quick and easy. The rooms and hotel is dated, I'd say later 1990s but the beds were heavenly and that's what counts.", "Date": "March 9, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "", "Title": "\u201cStaff was friendly and rooms were clean\u201d", "Author": "CampK9", "ReviewID": "UR125766133", "Content": "I thought that the facility was good for the purpose of my travel. Room was clean. Bed was comfortable. Thought it would be noisey with the airport next door, but was suprisingly quiet. Great highway access to get to most places in the southern area of Phoenix. Don't stray to far from the property for it changes quickly, but found the ammediate area was safe and secure. The hotel dinning was suprisingly good.", "Date": "March 7, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Northwestern New Jersey", "Title": "\u201cGood enough\u201d", "Author": "EmptyNesterMom", "ReviewID": "UR125616464", "Content": "Although public areas are attractive, rooms in this property were not up to my expectations for a Hilton. Lobby and pool area are very attractive, exercise room was very good with multiple treadmills, bikes and ellipticals as well as free weights and a couple of weight machines. All machines did fill up during busy morning hours, and one day there was no water in the water cooler. Restaurant and bar were acceptable with good service and good beer and wine choices but unexciting food. Towels, shower and toiletries were very nice, bed and pillows adequate, desk area ample. There was a small sofa/loveseat and coffee table in the room, which is convenient; they just didn't appear to be new or fresh. But no refrigerator and no free breakfast, and the earliest room service delivery time was a fairly wide ranging 6:30-7:00am - not helpful for if you need to get going early to work or the airport. Breakfast was available in the restaurant, and my traveling companions said it was good, but that means being dressed and ready to sit down and wait for as long as it takes to order and be served. There are no restaurants within easy walking distance or short driving distance (as far as I, a stranger to the area, could tell.) There was nothing specifically wrong with this hotel, but nothing that made it stand out in a positive way either.", "Date": "March 4, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Washington DC, District of Columbia", "Title": "\u201cSurprisingly pleasant stay\u201d", "Author": "dc888traveller", "ReviewID": "UR125531349", "Content": "Admittedly, I booked a room here by accident, thinking that I was reserving room in another Hilton chain hotel. I was a bit worried when I read some of the reviews here, and so I was pleasantly surprised that I had as comfortable a stay as I did. These were some of the highlights: always number one for me is a clean room, which it was. The bed was quite comfortable, and the room had a desk, sofa, safe, and well kept-up bath. There was a dual-cup coffee maker. A new wi-fi access was being installed while I was there. Before it was completely upgraded, the peak-time speeds were a bit slow. (The hotel should drop the $9.95/day charge for the service.) The bathroom had the usual amenities, but the service was a bit stingy with facial tissue. The staff was invariably polite and helpful. I can't say enough great things about them. I didn't eat in the restaurant, so I can't comment on that. Some reviews point out the infelicitous location. It's near the airport, which has its convenience; I wasn't bothered by airplane noise. There really isn't anything to walk to in the area; you probably want to stay in Scottsdale if being close to nightlife is important to you. Other reviewers point to the sleazy strip clubs, but those facilities are down the main road (University) from the hotel. They are by no means in visual proximity to the hotel. You might want to ask where your room is located with respect to the lobby. My room was about as far from the lobby as it could be--and in this poorly designed building, that was a long ways. I joked that I had to start out 30 minutes before everyone else. All in all, it was a fine place to stay, with warm hospitality and clean rooms.", "Date": "March 3, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Pittsburgh, Pennsylvania", "Title": "\u201cGreat location\u201d", "Author": "diamosd", "ReviewID": "UR125511896", "Content": "Not one of the most upscale Hilton's but certainly not near the bottom of the dated Hilton brand. Great location and great night's rest. Very convenient to airport. Recommended.", "Date": "March 2, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Forest Hills, New York", "Title": "\u201cGreat night\u2019s sleep in the clean, modern well-appointed, quiet room with a comfortable bed\u201d", "Author": "Gershwin12", "ReviewID": "UR125103166", "Content": "We booked this hotel with Priceline and received an excellent rate for a clean, comfortable, and convenient to airport hotel room. Our arrival to Phoenix airport was late in the evening; we received a friendly greeting upon check in. The bar adjacent to the lobby is lively. The heated pool and hot tub, luckily for us is open 24 hours; it was a cool evening and the pool and hot tub were the perfect temperature and was so delightful after a long flight. The airport is about a 5 minute drive. Parking is free, or if not driving there is a free shuttle to and from the airport that runs every half an hour. We called the hotel upon arrival and the shuttle arrived within 5 minutes. Great night\u2019s sleep in the clean, modern well-appointed, quiet room with a comfortable bed, coffee maker with LavAzza coffee and real half and half. No complimentary breakfast, restaurant and room service available. We were given $2 off coupons for breakfast, but did not eat at the restaurant. We ate breakfast at Harlow\u2019s Caf\u00e9 on University drive, 5 minute drive, great huevos rancheros. We stayed only one night, so cannot comment on all amenities offered by hotel. I would recommend this hotel and would stay here again when a Phoenix airport is required.", "Date": "February 23, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Montreal", "Title": "\u201cI'm getting old but my hotel room can be renovated\u201d", "Author": "thetraveldoc", "ReviewID": "UR125051544", "Content": "I guess I was put here by my agent because I have Hilton status and it is convenient to the airport. But as Hilton properties go, this one needs an overhaul. The room and carpet are old, tired. The furniture was also dated, although the TV was decent. There are better choices.", "Date": "February 22, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Fairfax, Virginia", "Title": "\u201cWill Stay Again...\u201d", "Author": "rlamond", "ReviewID": "UR124827459", "Content": "As a Gold Member got a very nice room on the concierge floor for one night. Inside room with a nice view overlooking the pool area. Concierge lounge for breakfast in the morning and heavy snacks in the evening exceeded expectations. Had a drink at the bar and it was a nice place to gather (as many already had) and wind down. Con? Prices in the shop for a tube of toothpaste and a pack of gum were over the top but I knew that before I walked in...", "Date": "February 19, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "5", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Sunny South", "Title": "\u201cClean but average\u201d", "Author": "travellerSunnySouth", "ReviewID": "UR124610378", "Content": "The staff was friendly, courteous, welcoming and professional. My only complaint is that this was a business trip and we could not get Wifi. Come on guys... this is 2011/2012. I am finding this at a few of the Hilton brand hotels .... having to either pay for Wifi or the Wifi is not working. In this instance, I had to call the front office on 3 occasions to get a connection to my room. They in turn had to contact their computer guy to rectify the issue. This took an entire day. The hallways were a bit noisy and with any hotel, get a room away from the elevators.", "Date": "February 15, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Michigan", "Title": "\u201cGreat hotel with outstanding service\u201d", "Author": "MItravelerforbus", "ReviewID": "UR123959778", "Content": "I appreciate so much about this hotel. The service is great. The rooms are clean. The location is close to the airport, but still in a quiet location. I find that the staff will go out of their way to help me with any needs I might have. I tried their restaurant and enjoyed the food as well.", "Date": "February 1, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "1.0", "Value": "2", "Sleep Quality": "2", "Rooms": "4", "Location": "4"}, "AuthorLocation": "San Francisco", "Title": "\u201cBusiness Hotel?? No WiFi and noisy\u201d", "Author": "visitmae", "ReviewID": "UR123263984", "Content": "Seriously? No WiFi? It's 2012. And it's in the flight path. And hallway noise is incredibly loud -- you can hear doors slamming and people talking on phones or in person And if you're on the pool side of the hotel...last night there were people partying outside at 1am and I could hear every word with my balcony door closed ...if you're a light sleeper, don't stay here. Also the ice machine on my floor is broken. Overall...lame.", "Date": "January 18, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "San Diego, California", "Title": "\u201cGreat airport hotel\u201d", "Author": "alj5", "ReviewID": "UR121982656", "Content": "Was stranded in Phoenix last night, and got a great rate ($60). Very comfy bed, very clean, friendly staff, great breakfast buffet, fast airport shuttle. All in all, totally with it for a great night's sleep.", "Date": "December 22, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Phoenix,AZ", "Title": "\u201cGreat Staff-Facility Needs an Overhaul\u201d", "Author": "Cacheville", "ReviewID": "UR121901771", "Content": "I live in the Phoenix area and used to stay at this facility eight or ten times a year. Now I only stay here if the price is great. I can't say enough for the desk staff and people in the bar and restaurant. Mike is a great asset to the Rimrock. Shuttle drivers are always courteous and usually on time. That being said, the bathrooms need a redo, the heating and air conditioning seldom maintain a comfortable temperature, even after a visit by the maintenance staff, and the overall room maintenance is not kept current (caulking, paint, scratches and dents, etc.). Maybe other guests will rate it higher than I have, because they didn't stay here three or four years ago, when it was an outstanding property. I sincerely hope that management will spend some money and get this hotel back to where it was.", "Date": "December 19, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "1", "Rooms": "3", "Location": "4"}, "AuthorLocation": "minnesota", "Title": "\u201cSmoke alarms!\u201d", "Author": "barneyminnesota", "ReviewID": "UR121890149", "Content": "Hotel and staff were nice. Have stayed there a few times without any issues until this last stay. The smoke alarms went off several times....6 or 7 from 3 a.m through 5 a.m. They couldn't get them to turn off for periods of 10 to 20 minute intervals. No sleep after that.", "Date": "December 19, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Ventnor City, New Jersey", "Title": "\u201cMore than expected....good value!\u201d", "Author": "Trekinalong", "ReviewID": "UR121434606", "Content": "We arrived late from Philly...took the shuttle bus... which was a short wait after we called. We took advantage of the option to pick up our Hertz rental car at the hotel the next morning. This saved us time when we arrived and money. Make sure to specify hotel pickup. Check in was fast and efficient. Our room was very clean, nice decor, bed was comfy with good linens, bath amenities were a good quality. The layout of the room was spacious. The Rimrock Lounge off the lobby was not only convenient with our late arrival, but turned out to be delicious with fast service. The buffet breakfast at Resnick's the next morning had a lot of choices both hot and cold, a great selection of fresh fruit, a waffle self-making station and our server was superb! This was a one night stay which worked out great for our purpose.....late arrival into Phoenix and early out the next day to start our travels to the Grand Canyon. We were able to start our car rental the next day without going back to the airport, eat good meals on property upon our arrival and departure conveniently. We were delighted, had a great experience and would recommend this hotel.", "Date": "December 5, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "4.0", "Value": "3", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Chippewa Falls, Wisconsin", "Title": "\u201cGood airport hotel\u201d", "Author": "docneneng", "ReviewID": "UR121062051", "Content": "We booked this hotel because we were coming in late in the Phoenix area. They have free shuttle service but make sure you have the hotel number because it is not listed as an option at the airport. (Management - this is something that you may want to fix for the convenience of guests) We did not have to wait long, once we got the number. The bar at the lobby area has good food. Tacos are good, I ordered chicken instead of beef. (a tip for the nonred meat eaters) the salsa is a little too spicy for my liking, though. If you are a Hilton Honors member, book a room at the concierge level. The extra money you pay I think is worth it for the free breakfast and drinks/soda. The rooms are nice and clean. Beds comfortable and bathrooms clean with nice toiletries. (not the cheapo generic ones) There is a Hertz rental car option but when you book,make sure you specify to pick up the car at the hotel. It saves a lot of time because you can easily waste an hour if take the shuttle again to the airport.", "Date": "November 26, 2011"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Colorado Springs, Colorado, United States", "Title": "\u201cBeware of the Gift Shop\u201d", "Author": "ArJayDee3", "ReviewID": "UR120572051", "Content": "I was at a one day conference at the hotel and didn't stay there. I ate at the restaurant and the food was good and the staff was friendly. The gift shop is another story. The proprietor was rude and the prices were outrageous. $3.28 for a 16 oz. bottle of Diet Coke. Avoid the gift shop if you can.", "Date": "November 14, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "1.0", "Value": "1", "Sleep Quality": "3", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Broomfield, Colorado", "Title": "\u201cNOT for business travelers... wasted work evening.. NO WIRELESS.\u201d", "Author": "DonBunch", "ReviewID": "UR120315541", "Content": "I am business traveler and Diamond member. No wifi in rooms... wont be back. Hotel management.. ever hear of ipad... it doesn't plug in. Helloooooooo. Whoever owns the place... take note, wireless is a MUST.", "Date": "November 7, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "3.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Miami, Florida", "Title": "\u201cGreat steak Tacos! No wi fi in rooms?\u201d", "Author": "Sion-33126", "ReviewID": "UR119403261", "Content": "I stayed at this hotel for business and found that the food at the restaurant is really good. The steak tacos are fantastic! My only complaint is that there is no wi fi on the rooms. At the lobby is paid, even for Diamond Members!!", "Date": "October 17, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "3", "Location": "2"}, "AuthorLocation": "DC", "Title": "\u201cAging Hotel\u201d", "Author": "M R", "ReviewID": "UR119132864", "Content": "This hotel is showing its age. Situated next to high voltage power lines. When returning rental vehicle noticed within a mile there were two gentleman clubs. This is an industrial park not an area to walk around. No shopping and restaurants (other than hotel) within walking distance. No complimentary coffee in lobby. Free amenities are few. Tailored for the business crowd with large expense accounts. Close to airport and shuttle was reliable.", "Date": "October 10, 2011"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cNot the best Hilton has to offer\u201d", "Author": "europe_tvlr", "ReviewID": "UR119118810", "Content": "While on a 10 day driving trip in the southwest, we stayed at this hotel on 2 separate occasions for one night each. I wasn't impressed on either stay. Upon arriving, I was given a room on the 4th floor, which is typical because I am HH Gold. However, I typically get the 'welcome Ms. X, thank you for being a gold member, your room is on the executive floor, complimentary breakfast, evening drinks, etc.' Not at this hotel. Nothing. When I called downstairs for the complimentary access code for the internet, I was told I had to pay for it. Um, nope, that's one of the perks I get for choosing Hilton over any other hotel. The front desk assistant would not budge. On our second stay, we arrived around 6pm and were told that they were completely sold out, so no access to the 4th floor. I understand that...sometimes it's not available; however when I see that I was assigned a room on a higher floor only to have it scratched out and given a different room on the 2nd floor, I get irritated. Again, no 'welcome Ms. X' Nothing. Both rooms were acceptable; however the bathrooms need a serious toothbrush scrub. The tile grout was disgusting. The shower head is immovable and the shower curtain is ill-fitting so the floor gets wet and is VERY slippery. Beware, I had a softball size bruise on my knee for about a week after slipping. Aside from the convenient airport location, this hotel has nothing else to offer. I'd pick another great option near the airport.", "Date": "October 9, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "cardiff", "Title": "\u201cPerfect airport hotel\u201d", "Author": "mabbsy", "ReviewID": "UR119003459", "Content": "We needed somewhere to crash after a long trip across the pond and this place was recommended by TA members. It turned out to be just right. Shuttle picked us up quickly and staff were friendly. The pool was wonderfully refreshing in the 100 degree heat. Didn`t want too much to eat that evening and were too tired to sit in the restaurant (which actually looked very nice). Ordered a chicken sandwich from room service and it was wonderful. (Nothing like the pathetic thing you would get over here!) Definitely recommended and only five minutes from Sky Harbour.", "Date": "October 6, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Auburn, Washington", "Title": "\u201cGreat Staff!\u201d", "Author": "Pattig21", "ReviewID": "UR118913810", "Content": "The staff at the Hilton Phoenix Airport was wonderful. I give a special thanks to all three shuttle drivers who were amazingly helpful. Accomodations were very nice, clean and comfortable. The only draw back is the charge to use wifi and the in room movie charge of $17.00. Would definitely stay again though!", "Date": "October 4, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Seattle", "Title": "\u201cGreat Amenities, Great Price!\u201d", "Author": "GlobeTrottingPanda", "ReviewID": "UR118663646", "Content": "We stayed at this Hilton property for one night on our way out of Arizona after a wedding. We picked the location because they offer a free airport shuttle and were close by (we had a super early flight out the day after check-in). The staff were very friendly, they were able to accommodate a last minute request for a room with 2 beds, versus the 1 king bed we had booked with no issues. The price was excellent, just over $100 for the room after tax, and the concierge level floor was very good, they had great appetizers, happy hour priced drinks and free softdrinks. The room we had was very clean, and was a fine size. The bathroom was a bit small but also very clean with good amenities. It wasn't anything extraordinary however for the price I was very pleased. The restaurant on site was good, fairly quick service decent prices and good food. The pool area was very well kept, pool towels were well stocked and the ground are large enough that its not crowded. If a person was staying here as a tourist to see the area, I don't know if it would be the best location just for getting around, but if you had a car it would be fine! For the price and the location as well as the services, I was very impressed. I would definitely stay here again!", "Date": "September 27, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "West Vancouver, British Columbia, Canada", "Title": "\u201cAn Excellent Airport Hotel\u201d", "Author": "acgardiner", "ReviewID": "UR118588985", "Content": "After staying at a number of Hampton Inns throughout our Arizona=New Mexico holiday, we terminated by staying our last night at this hotel. The service has been good, the location excellent and we have not complaints.", "Date": "September 25, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Glasgow, United Kingdom", "Title": "\u201cExcellent for stop over\u201d", "Author": "robeth_8", "ReviewID": "UR118564473", "Content": "Only stayed overnight for stopover before going to Sedona via Old Town Scottsdale. Had stayed before & reckon the addition of new bar/restaurant since last visit has been well worth it. Staff were very friendly throughout the hotel. Rooms spacious & clean, granted it was the executive floor we stayed on. Only room downside was that we felt it was showing signs of age but this may be a bit picky. Rimrock Bar & Grille, as mentioned above being fairly recent, is a definite plus point. Staff were great, food, although usual fayre, was plentiful & very tasty. We had 2 appetizers which were as big as main courses with the squid especially very tasty. Executive lounge was smallish with good buffet breakfast. Shuttle service for airport available, every hour on the hour. Handy for highway. Also has a pool in the middle of the building.", "Date": "September 25, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Kona", "Title": "\u201cPerfect stay for early flights\u201d", "Author": "KamaainaFromKona", "ReviewID": "UR118333036", "Content": "For this level of hotel, you can't beat the location. Especially if you have an early morning flight. Shuttle to the airport is very convenient, running every half hour.The pool area is nice, with palm trees all around the pool, and tables perfect for reading or having your happy hour food and drink. The bar has 5 items for $5 each during happy hour. I got the steak tacos and what a deal! 3 delicious tacos, chips, guacamole, sour cream and salsa. Enough for two people! Ask the bartender for the drink special, though. I asked for red wine & the bartender gave me the $7.95 glass instead of the one on special for $5. But, I got the wine \"to go\" to take to the pool and she poured a very nice serving! Room was clean and comfortable. I would definately stay here again if I have to go to Phoenix again.", "Date": "September 19, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Birmingham, AL", "Title": "\u201cFriendly, clean, and convenient!\u201d", "Author": "ebp03", "ReviewID": "UR118019102", "Content": "Stayed two nights at the Hilton Phoenix Airport: 10 minutes from the airport and 10 minutes from Mill Avenue, south of ASU, where there are plenty of restaurants and shopping. The hotel was exactly what we needed - clean sheets, fresh towels, and the staff was EXTREMELY helpful and friendly! The 24-hour airport shuttle was only minutes away and came to get us right when & where they said they would. In fact, the airport shuttle driver took us later from the hotel to Mill Avenue for free, because we needed to get dinner and didn't have a car. I would absolutely stay here again.", "Date": "September 12, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "3.0", "Value": "3", "Service": "3"}, "AuthorLocation": "Leeds, Alabama", "Title": "\u201c\"WiFi available\" is not always what it seems\u201d", "Author": "D_Gillespie", "ReviewID": "UR117985402", "Content": "I had a short business trip to Phoenix and booked my room at the Hilton Phoenix Airport noticing that their property description included \"WiFi available\". Got to Phoenix, had my meetings and went to the hotel to check in. Simple straight forward, no problems. Got to my very nice, very large room and decided to write up notes from my meeting before heading out for dinner. I didn't take my laptop, per usual, instead went with the much smaller, much lighter iPad. For such a short trip I really wouldn't need the laptop and the iPad 2 is a very capable business tool. Well, I quickly discovered what WiFi available really meant. It meant it was available in the bar, restaurant, and lobby. A call to the front desk confirmed there was no in room WiFi, but they were would have it installed in a few more months. A little late for my trip. They went on to suggest I try and connect to other hotels across the parking lot who had free WiFi. Seriously, a Hilton employee suggested I try and leach from another hotel. I also found out that in room wired internet was $9.95 per night. I will tell you that a letter to Hilton was answered promptly and my internet charge was refunded (thanks for that, I guess) and they hoped I would return on my next visit. Hmmmm I'll get back to you on that one Hilton.", "Date": "September 12, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "4", "Overall": "3.0", "Value": "4", "Service": "4"}, "AuthorLocation": "Orlando, Florida", "Title": "\u201cOff the beaten path from PHX\u201d", "Author": "shlevine", "ReviewID": "UR117942156", "Content": "I stayed here for a horrible trip: going to see a client and get my a** kicked. So my mood was already glum. I arrived with two colleagues from FL at 9:06 am on a weekday. I'd called ahead and was told we'd probably be able to get rooms around 10am even though check-in is usually in the afternoon. My directions from the car rental center were wrong, so I went out of the way. But even without that snafu, this hotel seems a little far from the airport--well, specifically, from the rental car center. It doesn't feel like an airport hotel, as it's situated in a little office park and you drive by some really grim areas filled with stripper shacks to get there. So location merits a D. That said, the front desk clerk very helpfully got us three rooms even though it was only about 10am. (Note the huge, electric blue asparagus stalks in the lobby--weird.) My room was a good five-minute walk from the elevator, which is ridiculously far, so be careful when reserving. The room itself was generic Hilton, albeit with a southwestern flair. I was pleased that the a/c blew very cold, and surprised to find a little balcony off the room that overlooked the pool. I was gone all afternoon and had a 7am flight out the next day, so I didn't check out the gym or the pool or any other amenities. We did have dinner in the hotel restaurant and it was surprisingly good and, as I recall, not overly expensive. Parking, as you'd expect, is free. Another colleague joined us and took the free shuttle, which he said was fine and timely. All in all, it's a perfectly acceptable property, but it doesn't feel all that close to the airport, and I can't imagine why anyone would stay in this part of Phoenix unless s/he had an early morning flight.", "Date": "September 11, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "4.0", "Value": "5", "Service": "4"}, "AuthorLocation": "Eire", "Title": "\u201cVery good - clean with good facilities\u201d", "Author": "JohnelnWeldon", "ReviewID": "UR117785522", "Content": "Stayed in the Hilton Phoenix Airport for two nights. The hotel is very close to the airport so that was very handy after a long flight. The hotel is very clean with good facilities and very friendly staff. The pool was a very nice place to cool down in the desert heat. We got a wonderful deal of approx \u20ac40 per room per night which for a hotel of this class is amazing!", "Date": "September 7, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "3.0", "Value": "4", "Service": "3"}, "AuthorLocation": "Washington, DC", "Title": "\u201cNice hotel but....\u201d", "Author": "drbench400", "ReviewID": "UR116383702", "Content": "Stayed here the night before a flight out of PHX. The room was fine as were the amenities in the room. However, the staff at the desk did not tell us about any of the hotel amenities (pool, work-out room) or that WiFi would be $9.95 a day. In the room I looked at the hotel info and nothing mentioned a pool. Well, come the evening when we were headed out we saw that there was a pool. Disappointing... Also, the WiFi connection was poor and these days I am used to free WiFi at most better hotels (including Hampton Inns, a sister Hilton hotel). If I were to stay near the aiport I would choose a different hotel with free WiFi.", "Date": "August 7, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "4.0", "Value": "3", "Service": "5"}, "AuthorLocation": "Wilmington, DE", "Title": "\u201ca great place to stay, just like I expected of a Hilton\u201d", "Author": "FromFirstState", "ReviewID": "UR116285347", "Content": "Hotel has an impressive lobby. Staff were very friendly and helpful. We had a great room with great beds. We could not be more pleased with our stay. Our only disappointment is there is no indoor pool. Hotel has an outdoor pool. Pheonix weather is hot and sunny. It would be better to have an indoor pool. There is no restaurants that were close. We did not want to eat at over priced hotel restaurant. We had to drive some distance before we find any restaurant. There is no free internet. Hotel charges $10/day for internet access.", "Date": "August 4, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "4", "Overall": "2.0", "Value": "3", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Kent", "Title": "\u201cGood location - terrible staff\u201d", "Author": "Hebridian", "ReviewID": "UR116231353", "Content": "Stayed for one night. Waited 50 minutes for free shuttle which never arrived. We ended up paying for s taxi to the hotel. Check in staff scruffy & unfriendly. We requested them to refund our cab fare which they agreed to. However this didn't happen & an unhelpful & rude manager called Kirsten declined to assist the following morning. There is clear lack of communication between the staff & their customer service towards their Hhonors members is poor. Rooms fine - basic but clean", "Date": "August 3, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "1", "Overall": "1.0", "Value": "1", "Service": "1"}, "AuthorLocation": "New Mexico", "Title": "\u201cTerrible\u201d", "Author": "ecoconnie", "ReviewID": "UR116171660", "Content": "I had to cancel my pre-paid reservation due to being hospitalized, I sent in the required papers to get reimbursed, have not had any contact with them since I did this. I rebooked my reservation with them again this was a stopover going to Hawaii, one night and on the trip back we were going to stay 3 nights. The one night stay was terrible , the internet would not work in my room , went to front desk about problem they told me to go to the lounge, which would be ok but I had my granddaughter with me and a lounge at night was no place for children. I went outside and worked which in phoenix was let\u2019s say hot. The noise level was very loud and someone kept banging on our door. We got up early and went to airport just to get out of hotel. I decided not to stay there on our return trip and went to say at the Marriott Courtyard which was lovely. I was contacted by a manager at Hilton and that is the last time I have had contact with anyone. I canceled my Hilton Honors card and also my cc.", "Date": "August 2, 2011"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Ascot, Berkshire", "Title": "\u201cDoes the job of an airport hotel well but nothing out of this world\u201d", "Author": "Ascottowers", "ReviewID": "UR115048358", "Content": "Nice hotel though the shuttle to and from the airport is a bit hit and miss given the sheer number of folks who want to take it, the fact that it only runs twice an hour and that the alternative involves a $16 cab ride (minimum fare to and from the airport - what a rip-off). I stayed in a room far away from the registration desk which I didn't mind given the peace and quiet that it afforded me, plus the four minute walk did me good. The room was ok; nice bed, workspace and TV but alas with the tiniest bathroom you have ever seen. I managed to use it ok but it did feel cramped. Dinner at the restaurant was nice and the servers smiled continually throughout their service. The bar serves a great margarita, too. The gym on the ground floor, while not huge, did the job well and was not too busy at 6am. The executive floor lounge serves an OK breakfast. Unfortunately, it offers lots of processed food, but also fresh coffee and a nice fruit platter (though it does take a while to get replenished, so be quick!). I didn't have time to use the pool, but should I return, I will do next time. In all, it is a good hotel that serves the Sky Harbor PHX hotel well. I would just question whether it is worthy of a Hilton status and should be rebranded as a Hilton Garden Inn.", "Date": "July 5, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "1.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Lake Havasu City, AZ", "Title": "\u201cWe just couldn't handle the painful shower, otherwise excellent\u201d", "Author": "IrishKelly57", "ReviewID": "UR114761639", "Content": "If you have sensitive skin or are picky about your shower, you need to read this. My sons and I stayed here one night in order to catch a VERY early flight to Denver. The property itself was beautiful and the room was clean and the beds comfortable. My only complaint was the shower - I have never stayed at a hotel (high or low end) with a showerhead that could not be adjusted. The water came out HARD, like needles impaling your skin. Both my sons and I have VERY sensitive skin, and the shower was literally painful for us. The intensity of the stream could not be turned down - just the temperature. Not to mention, five minutes into the shower, you were standing in six inches of water because the tub didn't drain. it was the most miserable shower experience we have ever had. My son was also disappointed with the wireless internet - he could not connect in the room, and the only \"hot spot\" in the hotel was a small area close to the bar downstairs. If you wanted to use the hotel business center, the internet access was not free. However, you can print your boarding passes for free, which was great. Upon checkout, I mentioned all this to the clerk, who was VERY kind. She apologized and said she was not familiar with the showerheads, but she would send Engineering to the room to check it out and to fix the drain. She also said when we stayed there on our return from Denver, she would comp us our breakfasts or give us a suite if one was available. I appreciated her empathetic attitude and the time she took to place several notes on our stay, and she placed notes on our future reservation as well. Upon our return, we were comp'd our breakfasts the next day. We went to the room and before unpacking, I immediately turned on the water to see if the tub and sink drained. They did - however the shower was the same. This time, I literally stood on the side of the tub and examined the showerhead. There was no way to turn down or adjust anything. I called the front desk, briefly repeated our issue from a week ago, and the clerk said he would send Engineering to show how to work the shower. We waited for a little over ten minutes, and the phone rang. It was the manager, who apologized and explained there was no way to adjust the shower stream. I told him I was sorry, but we could not stay here. What made this even more unsettling was the fact it was now close to 11:00 at night and we were exhausted from our trip. The Hilton staff were very understanding, and I was sorry we could not stay. Unfortunately, I booked both nights here with Priceline, so I do not expect a refund for the night we did not stay.", "Date": "June 26, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "4.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Washington", "Title": "\u201cWe enjoyed our stay and we will return!\u201d", "Author": "Love2Travel4931", "ReviewID": "UR113332732", "Content": "This property is very close to Skyharbor Airport. the shuttle was there to pick me up in a matter of minutes. The driver was very courteous and safe. The hotel is out of way, but I liked that! It was very quiet! I enjoyed opening my balcony sliding door and listening to the birds every morning! Check in was a breeze and the desk associate was very helpful in finding a great room location. We were there with two teenagers and they loved the pool! It was very clean and the staff kept it well supplied with water and fresh towel! This property is close to the major freeways, and makes it very easy to get around the Phoenix/Tempe area. The only negative I can say is that we left our rooms late one day (about 11am) to go to Chase Field for a baseball game. When we returned that night, neither of our two rooms had been cleaned. The wifi was good, but at $10 a day, I think was a little expensive. We only used it a few hours a day. I think I will get a mifi for future trips! All in all we enjoyed our stay here and would stay here again in a heartbeat!", "Date": "June 13, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Maryland", "Title": "\u201cGreat Staff - Great Property!\u201d", "Author": "IrishFan", "ReviewID": "UR110417717", "Content": "REALLY liked this place. Customer service was top-notch. From the shuttle driver who briefed me on the property on the way over, to the check-in desk agent who offered a bottle of water while I was being checked in...and especially to the attendant in the concierge lounge on Saturday evening who was very friendly and helpful. Great staff all around. Clean, comfortable room. OK, maybe a chair on the balcony would have been nice. But otherwise a great room. (Room 260). Steak tacos at the bar and a couple of local beers hit the spot. Bartender was pleasant enough and the prices very reasonable I thought. Can't imagine a negative about the place other than regretting I was only on the property for 12 hours. Next time I'll have to stay longer.", "Date": "May 29, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "4", "Rooms": "5"}, "AuthorLocation": "ARIZONA", "Title": "\u201cGreat Full Service Hotel\u201d", "Author": "AZ88", "ReviewID": "UR108424336", "Content": "Room type was a Junior Suite w/king bed. Very spacious room. Well furnished with attractive decor with subtle southwest flair. Plenty of seating. Larger bathroom with separate tiled stall shower and large, oval jetted tub. Granite vanity with expansive mirror above. Granite wet bar w/refrigerator and coffee maker. Large, well lit work desk. Furnished balcony. Adequate fitness center. Comfortable Hhonors Club Room with good selection of food and beverages offered. Well stocked gift/sundries shop. Hotel staff very friendly....was even greeted by housekeeping in the hallway, \"Welcome to the Hilton\". The was an overcharge error of the room rate which was corrected immediately. Would definitely stay here again.", "Date": "May 16, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "2.0", "Value": "2", "Sleep Quality": "2", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Truckee, California", "Title": "\u201cNot a good experience for a Hilton Diamond Member\u201d", "Author": "AZGUY99", "ReviewID": "UR105106218", "Content": "I just finished staying 2 nights at this property and I'm a Hilton Diamond member. I was \"upgraded\" to their 4th floor \"executive level\". Upon entering my room, I find the previous guests' hairs all over the bathroom floor, inside the bath tub and on the shower walls. Urine and cleaning chemical stains were all over the toilet and heavy dust on all the air vents and furniture. Housekeeping didn't leave a \"do not disturb sign\" when they finished the room, so a housekeeper tried opening my door without knocking at 8:00am on my 2nd day there. I had to tell her my room was occupied as I was staying 2 nights. I'm just appalled that Hilton hasn't provied adequate training for their staff, especially in this situation with regards to housekeeping. The restaurant had good food and great service, but the rooms are in desperate need ot help. I won't be returning to this property at all anytime soon.", "Date": "April 23, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Providence", "Title": "\u201cTerrific Hotel and Staff\u201d", "Author": "13B4D", "ReviewID": "UR103792011", "Content": "My wife and I always begin and end our stay in the Phoenix-Tucson area at the Hilton Airport, where we are also able to rent a car without the exorbitant costs associated with airport rentals. The staff is friendly and helpful, especially Ms. Heaton, who seems to always be working and who took very good care of us on our last three trips to the area. She is a real gem!", "Date": "April 12, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Sedona, Arizona", "Title": "\u201cWarning! Bed Bugs and Poor Management!\u201d", "Author": "ProTravel76", "ReviewID": "UR102254283", "Content": "This is the first negative review I've ever given a Hilton hotel. Also, I very frequently stay at Hilton Brand Hotels, and I've been a Hilton Gold member for over five years. That said, my most recent experience at this Hilton has made me never want to stay at another Hilton hotel again. My wife and I stayed her in Mid-March 2011, and it would have been an OK stay, except for the fact that I woke up with 50-60 bed bug bites all over my hands, feet, arms and legs. After a day of intense itching and swelling, I visited a doctor who identified the bites as bed bug bites. I also found out that I was allergic to the bites, and the doctor had to be put on prednisone and topical steroids to treat the swelling. After my wife and I got back from the Doctor, we called the hotel to report that I had been bitten by bed bugs. I wasn't calling to get any type of compensation; I was just trying to make them aware of the problem so they could address it. My hopes were that they could prevent other customers from being bitten and help prevent the further spread of these pests. When I finally was able to reach the manager, he was belligerent, rude, and inferred that I was making the entire thing up. There was no, I'm sorry to hear you were bitten, or is there anything we can do for you. Instead, he said, that the person that stayed the day after I did didn't complain about bites, and if I wanted to file a claim that I needed to contact their insurance company. I explained that I didn't want to file a claim, and that I just wanted to make sure that the issue was being taken seriously. From there the manager just became more belligerent and haughty, so I finally just gave up talking to him. Bed Bugs are becoming more and more common, and it the attitudes, apathy, and ineffectiveness of manager's like this that allows continued rapid spread. If this Hilton continues to treat all cases of bed bugs like they did my case, it will be overrun in a matter of weeks. I would strongly recommend avoiding this hotel at all costs.", "Date": "March 31, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "St. Louis", "Title": "\u201cStep Inside - You'll Never Believe this is an Airport Hotel\u201d", "Author": "I_Notice_Everything", "ReviewID": "UR98589922", "Content": "This airport Hilton is beautiful. Gorgeous lobby design, relaxing and spacious restaurants with excellent food, snappy and friendly service all around, and exceptionally quiet. I never expected an airport hotel to feel like a resort. Our professional group booked the Hilton for a conference so everyone could fly in and shuttle to the hotel. It worked out beautifully. I hope we come here again. The only thing I didn't like -- the hotel charges $9 per day for internet service, and I think that's wrong.\"", "Date": "March 1, 2011"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Columbus, OH", "Title": "\u201cGreat Hotel - No Worries From A Frequent Traveller\u201d", "Author": "ccorson97", "ReviewID": "UR96249723", "Content": "I am a HHonors Diamond and travel quite frequently for my job. I have a client in Tempe and always stay at this hotel when working there. I have found the staff to be VERY friendly and helpful, and have NEVER had an issue with my room - cleanliness or otherwise.", "Date": "February 11, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Marana, Arizona", "Title": "\u201cNever Again Hilton\u201d", "Author": "BR58", "ReviewID": "UR94748266", "Content": "This stay was last minute due to flight changes, but NEVER again will we stay at a Hilton. At over $200/night, this was the dirtiest, most unprofessional and shoddiest hotel we could have selected and did so only due to its web site and proximity to the airport. The ice machines were filthy and do not work, the room smelled, the furniture is cheap and old and all the housekeeper did was give us air freshener and said ' spray in your room'. The room keys do not open the security access doors to the grounds and they charge $10/day for internet. In the hall ways extra tables and chairs are stored . After four trips to the front desk we had had it. Called Hilton Customer service, filed a complaint and 30 min later someone did call to address our issues. Eventually we settled on 1/2 price for the room, but want to ensure other travelers are aware of this dump. Never again.", "Date": "January 28, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "2"}, "AuthorLocation": "Providence, RI", "Title": "\u201cPoor service and dirty rooms!\u201d", "Author": "BusinessTraveler053", "ReviewID": "UR93908792", "Content": "I had made a reservation at this hotel for 4 nights. When I arrived they calmed not to have a reservation for me. I gave them the confirmation number and they asked me to wait. A few minutes later they told me that they found my reservation but that the room had been given to someone else. I am Diamond Hilton Honors member and should have been up graded to a better room but instead they put in a room that was the smallest they had. Moreover it had been poorly serviced, was dirty and smelled bad. I was exhausted and slept in the room but the next morning I complained about the room. I was basically told that there was nothing they were going to do about the condition of my room, and nothing they would do about having given my original room to someone else. I knew this had happened because when they gave me the key in the little folders they use that had my name on it, the room had been scratched out and the dirty one substituted. I told them this was unacceptable and asked to speak with the manager. I was told the manager was in a meeting and could not be disturbed. That was the last straw so to speak and I told them I was checking out. The final kicker was the fact that they went ahead and charged the full four day stay on my credit card. I have filed a complaint with the credit card company.", "Date": "January 20, 2011"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Wellington, Florida", "Title": "\u201cGreat stay\u201d", "Author": "marsabez", "ReviewID": "UR86766916", "Content": "Our family of four stayed in this hotel after a Hotwire bid of $55. The place is in a shady area of town but if you need to go to the airport early (like we did), its location is very convenient. It is only 10 minutes from terminal and a free shuttle bus takes you there every 30 minutes 24/07. The rooms are beautiful, well maintained and I highly recommend the bar", "Date": "November 11, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "2", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Cardigan, United Kingdom", "Title": "\u201cGreat if easier to transfer from airport\u201d", "Author": "janetp48", "ReviewID": "UR85863110", "Content": "Expensive but nice and comfortable, close to airport. Free phones for hotel transfers at airport do not list hotel so have to use your own phone. Our phones battery was flat and we had to persuade someone to ring for us!!! Very efficient transfer back to airport. Restuarant food (both dinner and breakfast) was good, service efficient,", "Date": "November 3, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "3.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Atlanta, GA", "Title": "\u201cAverage Hotel with Surpisingly Good Amenities\u201d", "Author": "SuperSnob", "ReviewID": "UR78071889", "Content": "I booked this hotel just as an easy way to get to the airport for an early flight out of Phoenix after my trip to Sedona. I got a seriously low rate on a King suite directly though the Hilton.com website. NOTE: This hotel, while close, is still about a 15-20 minute drive to the airport in the heavy Phoenix morning traffic so please plan accordingly. My first impressions weren't very good for this hotel. It's a large, but older Hilton property and there was construction underway on the parking lot. This (along with the lack of clearly marked signs) made it difficult to even find the entrance to the lobby. Then, since the main lot was closed for construction, I had to park on the back of the building and walk (in the 100 degree Arizona heat). BUT...once inside I was stunned and pleased to find a very nice, two-story atrium lobby complete with shops and a restaurant. The King suite was clean and big---almost the size of a one bedroom apartment. The bathroom was huge with double sinks on a sprawling u-shaped marble vanity and a separate tub and shower. Room service was fast and tasty. I was delighted to find that the pool and hot tub are open 24-hours a day and require a guest key to get in for added security. The pool area was large, nice, and very clean with a nice music selection playing and the hot tub made for a relaxing late night experience (although the water needed to be hotter). Overall, this hotel is a great value for the money. The main drawback is that it's big and old, so everything from the building entrances to the decor in the rooms and throughout the hotel needs to be renovated and updated to give it that modern, classy feel I've come to expect from Hilton. Also, my complaint here as for every other Hilton I've stayed in---WiFi should be free, but sadly, it isn't.", "Date": "September 3, 2010"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Nashville", "Title": "\u201cUnimpressed\u201d", "Author": "flygrl444", "ReviewID": "UR76746892", "Content": "I flew into Phoenix and had a terrible time getting ahold of this hotel to send it's shuttle. What kind of airport location doesn't have a phone at baggage claim?", "Date": "August 25, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Honolulu, Hawaii", "Title": "\u201cNice Hotel\u201d", "Author": "SkyeKeiko", "ReviewID": "UR73057834", "Content": "I missed my flight, and this is the hotel our airlines recommended. We called the complimentary shuttle and he arrived in less than 15 minutes, and he was super friendly and helpful. Check in was quick and easy and the room was awesome for only $60 a night. Wifi should be free though ^_^", "Date": "July 30, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Dallas", "Title": "\u201cStay away. Dishonest hotel with bad room to make things worse.\u201d", "Author": "123DFW", "ReviewID": "UR70151398", "Content": "Our flight was canceled so got a airline voucher to pay for a room at the Hilton and had a confirmed reservation made by American Airlines. Upon getting to the hotel, they accepted the voucher and I verified there would be no charge. Upon receipt of the bill they charged my credit card (which they \"had to take\" for incidentals) for the room rate. When I protested the charge and told them I was assured by the front desk that there would be no charge, I was told \" She was wrong\". When I protested further and asked why they would take the voucher if they wouldn't honor it, I was told: She shouldn't have. Called for the manager: She won't return my call. Dishonest and reprehensible. Regarding the room: neither phone worked and had problems with the tv. Called to the front desk who sent an engineer: Neither problems were fixed and no follow up. Asked to change rooms and no response or follow up. Finally went to bed. By the way, I am a silver Honors member. If this is how they treat one of there best clients, can't imagine how they will treat you. Stay somewhere else.", "Date": "July 8, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "3", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "scunthorpe,england", "Title": "\u201cfriendly staff\u201d", "Author": "g1000_8", "ReviewID": "UR68326735", "Content": "i would recomend staying at this hotel.my wife and i have stayed several times.the staff is very good and the food is good.the rooms are good too. I will be returning this year in october.", "Date": "June 22, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "USA", "Title": "\u201cNice airport hotel\u201d", "Author": "Texas06", "ReviewID": "UR66771401", "Content": "We spent one night at this hotel courtesy of US Airways since we missed the connection. The hotel was a pleasant surprise. It is clean and well maintained. The lobby area is nice as are the restaurants. The room was spacious and clean with a balcony overlooking the pool. The staff was very courteous and helpful. We had dinner at the restaurant and a buffet breakfast the next morning. Both were good. I would recommend this hotel if you need to spend a night near the airport.", "Date": "June 7, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Show Low, AZ", "Title": "\u201cComfortable, clean, friendly staff\u201d", "Author": "showlowdoc", "ReviewID": "UR60167036", "Content": "We took our kids for spring break. The hotel was well kept, the front desk folks were friendly and helpful. We had a very relaxing weekend.", "Date": "April 2, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "2", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Ashburn, VA", "Title": "\u201cAverage Airport Hotel\u201d", "Author": "MFLetou", "ReviewID": "UR59551696", "Content": "Oddly situated airport hotel. Basically in an industrial park about 8-10 minutes from the airport. The ONLY airport hotel that does not appear to have a courtesy phone in the lobby--annoying--you have to call the hotel directly to get the grumpy shuttle driver to appear. A very poor system requiring you to find the reservation. The hotel itself is fine. Its clearly an older property, only 3-4 stories but spread out. The restaurant is pleasantly situation in an interior courtyard with both indoor and outdoor seating. Breakfast there was fine. The room was average--newer fixtures, LCD TV, carpet was okay. Wallpaper looked older. Very thin comforter, standard Hilton amenities. Sound insulation was worse than average, at least in terms of hearing other doors. Starting at about 6 AM, it was a block party out there--you could heard all sorts of banging around. Overpriced, at least when I stayed. I wasn't aware there was an Airport Marriott, but there is and it looked much newer--I'd try that first. That said, this hotel was fine--not great, not terrible. Charging for internet access in the business center is kind of cheap--Marriott does not do this.", "Date": "March 26, 2010"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cConference\u201d", "Author": "kaisarhe", "ReviewID": "UR57719087", "Content": "Enough good things cannot be said about this hotel!!!! Except that the hot tub was out of service while we were there.", "Date": "March 4, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "New Berlin, WI", "Title": "\u201cAdequate and clean, but pricey internet\u201d", "Author": "RReed", "ReviewID": "UR57002384", "Content": "The hotel is about 5-10 minutes from the airport, and runs a 24-hour shuttle. The hotel is clean and quiet, and is a typical business hotel. The room was clean, had a large flat-screen tv, and plenty of parking. The check-in and airport driving staff were friendly and personable, and seemed to enjoy working there. My one complaint is that the internet was quite expensive, at about 10 dollars per 24 hours. Considering the Mariott properties next door (Fairfield and Courtyard) don't charge extra for their internet.", "Date": "February 24, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Los Angeles", "Title": "\u201cAbsolutely awesome staff!\u201d", "Author": "SubPsyche", "ReviewID": "UR54449709", "Content": "The staff was outstanding. They were efficient, friendly and treated my wife and I with an extraordinary kindness and professionalism. The room and hotel was clean and everything was in working order. The housekeeping was clean and quick, the rides to and from the airport were on time and comfortable, and the hotel management went out of their way to create just the right environment for the conference we attended at this hotel. Thank you Hilton Airport for an excellent stay!", "Date": "January 26, 2010"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "NJ", "Title": "\u201cFine Airport Stop\u201d", "Author": "Historiana", "ReviewID": "UR54061847", "Content": "This was a fine stop before an early morning flight. Only caution is that the hotel is still about six miles from the rental car area and it will not be the easiest hotel to find without a GPS. Staff was efficient and friendly.", "Date": "January 21, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Location": "3", "Rooms": "1"}, "AuthorLocation": "san jose, ca", "Title": "\u201cUnclean/ not working Bathroom-Unprofessional Customer Service\u201d", "Author": "italygreece", "ReviewID": "UR52951476", "Content": "I stayed at this hotel for a night in Dec 2009. Had a late check in, dropped luggage and wen to meet friends. Came back at 2:30 AM to notice the toilet flooded after flushing, and the bath tub was covered in some kind of black stuff. Ran to the phone to call the front desk to realise the phone was not working. While the toilet flooding , now seeped in to the room, put my jacket over my PJs ran downstairs to inform the front desk about flooding. They immediately put me in a another room, but so far not a single apology from Hilton after numerous customer reviews. Very unprofessional of Hilton to keep dirty bathrooms, not working phones and worst customer service.", "Date": "January 8, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Cordova, Tennessee", "Title": "\u201cOutstanding Service with a Smile\u201d", "Author": "natalya1299", "ReviewID": "UR52313469", "Content": "My trip to the Hilton Phoenix Airport was in a capcity as the meeting organizer for the first time. The Sales Team there was incredibly flexible to our every need and change and were very understanding that I had never acted in a organizer role before. Every detail of the meeting including rooms, equiment, and meals, were carried out just as planned. In fact, our VP that attended the meeting stood up at the end of the meeting and made a call to action to all participants to consider this hotel when planning our next event. As a side note, he did not do that at other hotel meetings that he attended for the same project. But for the standard hotel review information, the hotel is located about 5 miles from the airport and they do offer a shuttle. There are restaurants on site, but not many outside that area. It is a 20 minute drive to Scottsdale where there are a tremendous amount of accomodations for eating, shopping etc. The check-in process was seamless and I was provided with recognition of my meeting organizer role and was treated well. The rooms were well equipped with soft beds and modern appliances and tvs. The only negative is that they segregate/name the floors based on point level. Although I was at the hotel in a meeting organizer capacity, I was put on the silver level floor, which was nice. However, the more elite HiltonHonors members were put on the 4th floor that included a full breakfast. It would've been nicer to not name the floors in the elevator, but just make note to the hotel guests of the extra ammenitites so that others would not feel slighted when they get in the elevator.", "Date": "January 1, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Chicago", "Title": "\u201cAn oasis near the airport\u201d", "Author": "EdCo", "ReviewID": "UR47369548", "Content": "Since family members moved to the Phoenix area I have found myself making the trek from Chicago on holidays and, occasionally, just for the break. My flights out of Chicago usually bring me in later than I care to disturb family so my routine has been to find an airport hotel to relax for the evening. The Hilton Phoenix Airport is the perfect oasis near the airport. Comfortable, large, well appointed rooms with friendly staff from the shuttle bus drivers, front desk staff, and the bartenders and waiters/waitresses in the reasonably priced restaurant. The hotel has a nice courtyard pool and is nicely quiet. I have always found this hotel to be a good value for the rates.", "Date": "October 20, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "3", "Rooms": "4"}, "AuthorLocation": "Denver, Colorado", "Title": "\u201cPerfect for an early morning flight\u201d", "Author": "Minivandriver", "ReviewID": "UR46755018", "Content": "Booked this hotel in order to catch an early flight out of Sky Harbor. Location is very convenient to airport, but in remote office park area, adjacent to seedy neighborhood of junk yards and gentlemen's clubs. Need to drive a couple miles if you want to dine outside the hotel restaurant. Shuttle drivers were super nice and professional, picking me up both in the evening after dropping my rental car, and getting my family to the terminal in the pre-dawn hours. Room service food was good and reasonably priced.", "Date": "October 13, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Location": "3", "Rooms": "2"}, "AuthorLocation": "denver, co", "Title": "\u201cBusiness Hotel-No Way\u201d", "Author": "Traveler1Denver_Co", "ReviewID": "UR45947162", "Content": "Convenient to the Phoenix airport as it is about a mile from the terminal. It has shuttle service. I write only as a frequent business travelor and a Hilton Platinum with some minimal expectations of a hotel that sells itself as business friendly. My biggest beef is when a business hotel has a marginal, at best, internet. When checking in I specifically asked for a wireless room and was told that it may or may not work. It didn't. So, I am now hooked in at the desk and the cable connection is as slow as molasses. I simply could not do my work. So, I end up looking for a Starbucks. It is inexcusable in todays world for a hotel not to have a top of the line internet connection. One more note. Although I was on the 4th floor for Honor's Members only one ice machine worked and every time I tried to get ice I got dirt...lots of it...in my ice. I finally gave up. If you have to stay by the airport and you don't want to put up with the hassles at this hotel there are several alternatives in the neighborhood. Come on Hilton get it right or get out of the business hotel arena.", "Date": "October 5, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Colorado", "Title": "\u201cStay here if you like a comfortable bed, great service and great food!\u201d", "Author": "musttravel26", "ReviewID": "UR40891439", "Content": "My husband and I were traveling to Hawaii and had an overnight stay here. My husband who has cancer fell ill during the night and was admitted to the hospital. We had to keep our room here for 4 days while he was sick. The staff in the hotel and restaurant were so kind and accommodating I couldn't thank them enough. The beds are like sleeping in a cloud, rooms were large and clean and I never had anything but delicious meals in the restaurant (great service there too). There are parts of the hotel that are dated (which they are refurbishing) but I would rather have all of the above than perfect decor. I would stay here again in a heartbeat", "Date": "September 11, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "3", "Rooms": "4"}, "AuthorLocation": "Sheffield, United Kingdom", "Title": "\u201cPleasant surprize\u201d", "Author": "cracklehillhogg", "ReviewID": "UR36316102", "Content": "Starting a vacation and finding that you haven't actually booked your first hotel is a shock, believe me. No problem, the hotel and the guy on reception were fantastic. . I recommend the breakfast too. If these people are typical of those in Arizona, you are to be congratulated", "Date": "July 31, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Oklahoma", "Title": "\u201cNice hotel with friendly staff.\u201d", "Author": "damatam", "ReviewID": "UR35884136", "Content": "We were given a room here by American Airlines after our flight was canceled and we couldn't get another flight until the next day. Our room was on the first floor and we had direct access to the inside courtyard pool. The staff were very friendly and gave us free coupons for their breakfast buffet. The southwestern decor seemed a little dated, but, overall, we were impressed with this hotel.", "Date": "July 26, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Newcastle upon Tyne,England", "Title": "\u201cGood choice after long flight from UK.\u201d", "Author": "BCATAH", "ReviewID": "UR35266414", "Content": "We got shuttle bus from airport to hotel at 6.30 pm after a long flight from the UK Although others would not agree,we had a satisfactory experience.The plus point for us was that we could could get a meal on site as we did not pick up our hire car till the next day. We got a meal in the bar which was fine and got the shuttle at 5.30 am the next day to the terminal. We obviously did not use the business facilities,but the hotel met our needs perfectly adequately.", "Date": "July 20, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Bath, United Kingdom", "Title": "\u201cExcellent one night stop\u201d", "Author": "wadewade", "ReviewID": "UR31704073", "Content": "We stayed here on 7th May having arrived from UK at 6pm. We wanted an efficient free shuttle service and a restaurant on site and got both here courtesy of a booking through Hotwire. I think the previous two postings must have been very unlucky. We found everything satisfactory. We had a meal in the bar. The salmon salad was very good and enormous - enough for two. Morning shuttle was also very good - we were going to the Car Rental Facility and the hotel driver dropped us at a terminal where we just walked across the pavement to a waiting airport shuttle bus (free).", "Date": "June 6, 2009"}, {"Ratings": {"Service": "2", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Location": "3", "Rooms": "1"}, "AuthorLocation": "Chicago, IL", "Title": "\u201cI would avoid\u201d", "Author": "bobdobilina", "ReviewID": "UR25168368", "Content": "So i am a long time lurker at tripadvisor, and was so unimpressed with this hotel I decided to log in to share my experience (i will definitely post positive reviews of other hotels in the future). One proviso - when i went to use the automatic kiosk to check in it printed out a form to take to the front desk saying \"hotel sold out\"... so it's my guess they are needing to assign their worse rooms. Also, i am paying $220+ for business and it looks like some people pay approx. $50 through hotwire - although by my experience i wouldn't even stay at that. To keep the review fairly short i'll just list the issues in bullets: - The room (366) absolutely stinks of stale smoke - it must have once been a smoking room - Most of the buttons on the phone do not appear to work: busy for room service (tried 5 times), no answer to wake up call, does not even dial for operator - Condition of room is very shabby, carpet is old and coming off the grounds, general cleaniness is very bad (not a cleaning issue, more an age issue) - Television system somewhat faulty (there is a channel that scrolls though the porn offerings (does not actually show the movies) which be an issue for some people with kids - Wirless internet signal is to weak to use (at least in my room) On the positive side, room service was on time and fairly decent, and they gave you 2 bottles of cold water on arrival. Overall this is the worse Hilton (or Garden Inn) i have stayed in (I have stayed in many)... some other people seem to have had positive experiences but I just thought it prudent to add a word of caution.", "Date": "February 25, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Lincoln, NE", "Title": "\u201cGreat Place\u201d", "Author": "Husker4theSpurs", "ReviewID": "UR25118471", "Content": "I thought this place was perfect for what we were looking for ... clean, convenient location, and great price on Priceline ... front desk lady was really helpful as well!! Probably the best value I've ever received on Priceline for the money ($38 bid).", "Date": "February 25, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "San Diego, California", "Title": "\u201cExcellent Stay\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR24921520", "Content": "We booked this hotel for one night. I chose the location because it was fairly close to the museums in Phoenix we wanted to go to and close to the freeway when it was time to leave. The room was attractive, comfortable and well appointed. A two cup coffee maker made some of the best coffee we had tasted during our entire trip. The pool was heated and the spa was hot. The beds were extremely comfortable. The staff superb. There isn\u2018t much around the hotel except for 2 other hotels. We drove to the hotel from the 10 East and saw quite a few auto body shops and a strip club along the way, but you can\u2019t expect to find nice homes near and airport. The nearest restaurants seem to be about 2 miles away from the hotel. The hotel has a restaurant but we didn\u2019t eat there. I would have no problems with staying here again, we received a nice price on hotwire or priceline. .", "Date": "February 21, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Columbus, OH", "Title": "\u201cNice Hilton Option Near Tempe\u201d", "Author": "ccorson97", "ReviewID": "UR24603456", "Content": "Stayed here for five nights for business. The location is very close to the hotel (about 5-10 minutes from the PHX Car Rental) and close to I-10. I was working in Tempe, and this was the best option. I am an HHonors Gold member and was upgraded to a 1-bedroom suite. There was a separate living area with bar, fridge, etc and a normal size hotel bedroom. In addition, the bathroom was HUGE. Double vanity sink, separate huge stand-in shower, and jacuzzi tub. The hotel food was very reasonably priced for a Hilton. Arizona has smoking hotel rooms, so avoid those floors when possible. The first floor had a huge smoking smell, but that's not the hotel's fault. Overall, a great option if you need to be close to Tempe or the airport.", "Date": "February 15, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Rio de Janeiro, RJ", "Title": "\u201cclose to the airport, free internet\u201d", "Author": "htsec", "ReviewID": "UR23991075", "Content": "I spent just one night at this hotel (drove to Grand Canyon the next day). Arrived by plane at 11 PM, and called the hotel shuttle, that didn't take long. The car I reserved at Hertz was already waiting for me, and the check-in was quick and easy. The room was great, comfy bed and the internet was free at the business center. Very good service. Great option near the airport.", "Date": "January 28, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "4.0", "Value": "5", "Rooms": "4", "Location": "2"}, "AuthorLocation": "Phoenix, AZ", "Title": "\u201cQuality (And cheap if you find the right price) Hotel\u201d", "Author": "RobertGehl", "ReviewID": "UR23857477", "Content": "We stayed for only one night in January 2009. By looking at the other reviews, we booked with Hotwire (If you pick the Airport area, they have an unnamed 3-star hotel in the area, that's likely the Airport Hilton) and paid less than $55 (with taxes and fees). PROS: Quality restaurant (Rennick's) on-site. Very good food. Extraordinarily comfortable beds. Down comforter ... very nice. Staff is trained to be extra nice ... but not too smarmy. There's a grill + sports bar on site. We didn't go in, but having one there is a plus, considering one of the \"cons\" Price: Again ... this is a 3-star hotel that we booked for cheap. Their normal going rate is over $100. HUGE, puffy towels ... very nice. MP3 player plugin on clock radio ... CONS: Location. This area is rife with strip clubs and auto-body shops. There's ZERO to do/see within a couple miles. Downtown Tempe is several miles east, so that's the best bet. It's also kind of out of the way, on the SE side of the airport. High-Speed Internet: They charge $9.95 for access ... with 1- and 2-star hotels offering it for free, it's time this place does the same. Decor: Yes, it's supposed to be a Southwestern motif, but it's a little old and worn. Time for a remodel. TV: The remote looked like it went through a dryer ... And some of the \"buttons\" didn't work. The TV itself was an old, fuzzy Zenith. That needs updating too. CONCLUSION: Excellent hotel for the price, but ONLY for the price. This is NOT a $120 per night hotel. If you pay less than 60-70 though, you'll be thrilled.", "Date": "January 24, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Scotsdale", "Title": "\u201cExcellent hotel\u201d", "Author": "holydoodle", "ReviewID": "UR23442788", "Content": "One night stay on Dec. 31st and it was a very memorable evening, We would highly recommend this hotel", "Date": "January 10, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Business service (e.g., internet access)": "1", "Check in / front desk": "4", "Overall": "2.0", "Value": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Rhode Island, USA", "Title": "\u201cStay Somewhere Else\u201d", "Author": "1LifeisaJourney", "ReviewID": "UR20121447", "Content": "I usually don't expect much from Airport Hotels - but I expect more than this. None of the business center computers worked the entire time of my stay - I even called ahead to ensure they had them so I could check work email without lugging my work laptop with me. I kept putting my Do Not Disturb sign on the door, and EVERY morning the cleaning staff would knock on the door to see if I wanted service???? Nothing to eat after 10 pm - so if you have a late flight like I did, bring your own dinner. Don't bother looking in the book in the room...it is VERY outdated. Ordered room service - it was the wrong order and no silverware was on the tray. Breakfast staff was rude and it took over 20 minutes to order. They gave me written directions to return a rental car to the airport - the directions were wrong. What were the postitives? The check-in process was good, the front desk staff was friendly and thankfully I only had to stay 3 nights for a business trip.", "Date": "September 16, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Spruce Grove, Alberta", "Title": "\u201cGreat stay!\u201d", "Author": "zan75", "ReviewID": "UR19573935", "Content": "I booked here as I had a conference to attend at this hotel for 3 days. What a wonderful choice. Check in was fast and courteous. Rooms were clean, spacious and comforatable. Food was outstanding, for both the conference and on my own. Pool was refreshing on the hot days. Overall for the price of this hotel it cannot be beat! I will definitely stay here again conference or not.", "Date": "August 31, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "3", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Scottsdale, Arizona", "Title": "\u201cabove average airport hotel experience\u201d", "Author": "Sandokan62", "ReviewID": "UR18454107", "Content": "I normally stay at this hotel as I have to do some business near by. I was a little bit hesitant the first time i stayed there and planned to have 3 overnights as you \"normally\" only want to stay max one night at any kind of Airport Hotel. But the Hilton is really a good choice, not the kind of Airport Hotel Experience that you normally have. The bar is good, the staff very friendly, the rooms are nice and the location is pretty calm. Only negative comment: the F&B Manager should look at the Menue of the restaurant. Not really a good idea to have dinner there.... Additonally, you should have a car if you plan to stay there as the taxi services in Phoenix are pretty poor (long waiting time). The shuttle service to the Airport is free with a frequency of 30 minutes. Fair rates.", "Date": "July 31, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "5", "Rooms": "4"}, "AuthorLocation": "Newcastle Upon Tyne", "Title": "\u201cGreat Stay at the Hilton Phoenix Airport\u201d", "Author": "MissMoose", "ReviewID": "UR18352071", "Content": "My husband and I flew into Phoenix at the end of June 2008 and spent the first two nights of our holiday at the Hilton Phoenix Airport. We contacted the hotel via the courtesy phone in the arrivals hall and the mini bus arrived in around 10 minutes. A warm welcome awaited us at check-in, along with two bottles of refreshing water! We booked a king room on the executive floor (which is the fourth and top floor of the hotel). The room was large and also contained a settee, coffee table, desk and chair. There was an in-room safe, coffee maker (teabags also provided), hairdryer, iron and ironing board. Our balcony faced on to the pool area. The room was spotlessly clean and the bed lovely and comfortable. The bathroom was small, but nicely furnished and had a large selection of Crabtree and Evelyn toiletries. We did not hear any noise emanating from rooms either side or the hallway. Our package included breakfast and on the second evening we ate in the hotel restaurant (there is also a bar which also serves meals). The food was delicious and the service very good. There are other hotels in the vicinity, which may also serve food, but we were quite happy to eat in the hotel. We had pre-booked a Gray Line tour for the second day - \"Valley of the Sun\" - and thoroughly enjoyed this. Special thanks here go to our tour guide Charlie, who also picked us up at the hotel and dropped us off again at the end of the tour. The hotel also has a fitness centre, business centre and small gift shop. At the end of our stay we travelled by courtesy transport back to the airport to pick up a rental car and for a nominal $5 charge we were driven directly to the car rental centre. We made our reservation via the Hilton website and consider the rate we paid (particularly in view of the favourable \u00a3/$ exchange rate) taking into account the quality of accommodation and delicious breakfast, to represent excellent value for money. We found every member of the hotel staff we came into contact with during our stay to be very friendly and helpful. If we should fly into Phoenix again, we will definitely stay at this hotel.", "Date": "July 28, 2008"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "2"}, "AuthorLocation": "thetravelpro", "Title": "\u201cOdd Location, Nice Bed\u201d", "Author": "thetravelpro", "ReviewID": "UR17507811", "Content": "I just returned from two decent nights at this Hilton. The hotel was a big disappointment at first. When I walked in, the lobby was barely cooler than outside (110 degrees.) Checking in was quick, and they gave me a cold bottle of water, but the staff couldn't answer my simple question (\"Where can we get a quick dinner around here?\") The decor throughout the hotel was old and tired, and the faint odor didn't help. The elevator was completely stuffy, so I chose the stairs after just two tries on the elevator. The room was just like the hallways - old and slightly smelly, but at least the temperature was lower. The bathroom was tiny, but compared to the rest of the hotel, it was beautiful. Everything in the room looked clean, but I didn't dare sit on the couch or the desk chair. The lamp switches were all slightly sticky, and I did my best to ignore that. As with all Hilton hotels nowadays, there were cards with instructions about how to get the sheets and towels changed. Since I was only there for two nights, I ended up putting the do-not-disturb sign out the entire time (no need for housekeeping to come in if they're not going to change my sheets or towels.) Two things made the entire stay a 3 star instead of a 2 star. First, the sheets were completely clean, and the bed was very comfortable. Second, the bathroom was clean, and the water pressure was great. In terms of location, this Hilton is apparently in a weird place. Two different long-time Phoenix residents had trouble finding the place because it is (a) not near most other airport hotels, (b) off a little-known \"highway\" that's only two miles long, and (c) near some bad parts of town. There were no restaurants or shops nearby, and driving back to the airport was also a bit of a challenge.", "Date": "July 4, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "", "Title": "\u201cGood Airport Hotel\u201d", "Author": "noelle1156", "ReviewID": "UR17286236", "Content": "We stayed at the Hilton Phoenix Airport for one night before an early morning flight. They upgraded me to a suite as I was using Hilton Honors points. The room was good. The bathroom was very nice with a jacuzzi and large shower. The only problem was the placement of the TV made it hard to sit on the bed and watch it. We had to move to chairs in front of the TV to watch it. The hotel is very close to the airport, about 2 miles from University and about 6 miles from the car rental. Overall it was a nice, clean stay.", "Date": "June 27, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Enola, Pennsylvania", "Title": "\u201cExcellent Place All Around\u201d", "Author": "VacationSmith", "ReviewID": "UR15404305", "Content": "The staff at this hotel is amazing. They took such good care of us without us asking. They anticipated our needs and took care of them. The rooms were fine as were the bathrooms. The pool was nice but a little shady which is probably welcome in the summer. It was just a little cool for April. Go through Hotwire to get this hotel. We got an amazing rates!", "Date": "April 27, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "3.0", "Value": "3", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Scotland", "Title": "\u201cwatch out for ice machines!\u201d", "Author": "inspiration08", "ReviewID": "UR15117915", "Content": "We stayed at this hotel after flying in from the UK. When we arrived at the hotel we said that we didn't want to be beside an ice machine, as we knew we were just going to go to sleep after dinner. The first 2 rooms they gave us were firstly across the hall from the ice machine and secondly backed onto it! The third room was fine. We started to think that we were on candid camera as we had to go back down to reception each time to get a new room. Luckily we kept a sense of humour about it and the reception staff were very helpful. We ate in the bar and the food was good and reasonably priced. We had eaten in the restaurant on a previous trip because the bar was very busy but this time it was fine. The courtesy bus took us to the car rental centre for $5 the following day but be careful about this as you come in on a lower level and there may not be luggage trolleys. Going back to the ice machine I would recommend not accepting rooms that end in the range -16 to -26", "Date": "April 18, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Bakersfield, CA", "Title": "\u201cGreat Value!\u201d", "Author": "btowndude", "ReviewID": "UR15071214", "Content": "My stay was this past weekend for three nights, getting a great deal of $51 a night on Priceline. The hotel has been well maintained, since my last stay several years ago. My check in was quick and the front desk staff was very helpful. I did not use very many of the hotel amenities, since most of my time was spent in central Phoenix. I liked the hotel's location between two expressways that connected to the metro Phoenix freeway system. The room was quiet, considering the close proximity to the airport and the major freeways. My one complaint is that there was the odor of exhaust fumes in the lobby and the upper floor hallways. I would suspect that they use a gas-powered machine to clean the floors in the main lobby. To be fair, others in my party could not detect the smell in their lower floor rooms. The kiosk by the front desk allows you to quickly check in as well as to print boarding passes is a great addition. I enjoyed my stay and will return to this hotel.", "Date": "April 16, 2008"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "off2hawaii14", "Title": "\u201cGreat airport location\u201d", "Author": "off2hawaii14", "ReviewID": "UR14638223", "Content": "I stayed 1 night at the Hilton near the Phoenix airport. It was very quiet considering being so close to the airport. Very clean and comfortable room, helpful and friendly staff. The food in the Bar and Grille was just ok. There is a charge for internet access in the room but it works great. You can print boarding passes at a kiosk near the front desk but it can be busy first thing in the morning so you might want to do it the day before. I left on the 7:00am shuttle and the ride to the airport was quick and hassle-free.", "Date": "March 29, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Prescott, AZ", "Title": "\u201cExcellent!\u201d", "Author": "sungoddess95", "ReviewID": "UR14282168", "Content": "Wow! What a great hotel! Rooms were clean, easy accessible. Beds were so comfortable! Staff was friendly. Pool was heated, had a great atmosphere with unlimited bottled water available while swimming/laying out. Offered food and drink service at the pool. Room service was great! Prompt delivery and wonderful food. I had the southwestern ceasar - it was one of the best salads I've ever had! I was very impressed and would come back to the HIlton Phoenix Airport again!", "Date": "March 14, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Stanwood, Washington", "Title": "\u201cIncredible deal for the money\u201d", "Author": "rjw35", "ReviewID": "UR14100231", "Content": "We booked this hotel on Hotwire for only $66. It was centrally located and just perfect for our golf trip. The hotel was impeccably clean with the exception of stains on the hallway carpets, but who really cares about that? We went to the hot tub every night and there was never anybody in it which was great. There are 2 restaurants on site, one with a bar. The bar is expensive by our tastes ($4.95 for a Budweiser draft for example) so I would recommend going somewhere else to drink. Though I don't remember the prices on the food menu, they were high enough for us not to order anything. If needed there is a Denny's .25 miles east of the hotel hiding in another hotel's parking lot. The hotel room has internet access available for a fee (there is free weather, news, basic info). It is on the television and there is a wireless keyboard in the television cabinet. There are doors between rooms if you have larger parties. The only thing missing that we would have liked was a microwave. I would recommend this hotel to anybody.", "Date": "March 6, 2008"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "metro detroit", "Title": "\u201cgood night sleep\u201d", "Author": "gypsyagogo", "ReviewID": "UR14091794", "Content": "Just spent one night at the Airport Hilton in Phoenix. The checkin was quick and easy, and we were instantly upgraded. The room was spacious and clean. The bed and linens were super comfortable. Hot water and towels were both plentiful. I thought the plane noise was loud until 10pm, then everything seemed very quite. The high speed internet did not work in or room and the kiosk in the lobby didn't work either, but the desk quickly printed our boarding passes for the next day. Great place to stay, especially if you get a good rate.", "Date": "March 6, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "2", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Colchester, Vermont", "Title": "\u201cAbove & beyond expected\u201d", "Author": "MashuMashu", "ReviewID": "UR13566453", "Content": "Typically I don't expect much from a hotel near an airport except a bed and shower that passes as acceptable. However, I just stayed two nights at this Hilton and was surprised with the space, cleanliness, functioning facilities and courteous & helpful staff. The room was spacious and clean, no holes in walls, chipped paint, peeling wallpaper or mildew; everything pristine clean was there to greet me. The hotel had a nice layout, welcoming lobby with a reception desk ready and willing to help me (not hiding or chit-chatting in some unprofessional way that I believe most Americans have sadly become used to running into) as well as there was a nice gym to work out in with a stock of clean towels and water. I wish I had time to enjoy the pool and hot tub but next time! My only gripe is that the high speed Internet in the room should be wireless and easier to get on. Wireless was supposedly there, but my room couldn't pick it up - I picked up the neighboring hotel's system when I wanted to lay on the bed and work untethered. I recommend this hotel highly!", "Date": "February 15, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "3", "Overall": "4.0", "Value": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Monterey CA", "Title": "\u201cAbove average hotel for great price !\u201d", "Author": "ClaireMartha", "ReviewID": "UR12205142", "Content": "Got a great price of $64 per night. The room was perfect for me, the bed was one of the most comfortable I've ever had in a hotel. Five fluffy pillows - no slabs of foam rubber concrete that most hotels provide - and a snow white down comforter. Very clean, great service - they gave me a complimentary bottle of wine because I missed the hotel shuttle. Good restaurant and bar attached. Close to Scottsdale and the University. I will never diss Paris Hilton again !", "Date": "January 1, 2008"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Naples, Florida", "Title": "\u201cGood value and location\u201d", "Author": "fly23", "ReviewID": "UR12101104", "Content": "Keep your eyes open for specials on this hotel. We got a good price and it is convenient to the airport. The gym is above average and has good weight equipment, an elliptical machine, 2 bikes, and treadmills. It was nice to work out after being on a long flight. The Hilton beds are very comfortable and airport noise is not heard at all. The only complaint would be the hallway noise was unusually loud, as others have pointed out.", "Date": "December 30, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Philadelphia, Pennsylvania", "Title": "\u201cPerfectly Close to the Airport & A Pleasant Stay Overall\u201d", "Author": "Cellita1", "ReviewID": "UR12022275", "Content": "I booked this because of it's proximity to the airport for our departure. The staff was friendly and helpful, they upgraded our room to queen beds without us asking. The rooms are lovely, and the hotel is quiet even though it is so close to the airport. The 24 hour shuttle to the airport is very, very convenient and gets you there in about 4 minutes. We ate at the restaurant and the food was good hearty and the best avocado I've ever had.....so all in all you can't beat the deal, the location, the clean rooms, and the service.....", "Date": "December 28, 2007"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Check in / front desk": "2", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "2"}, "AuthorLocation": "female, uk", "Title": "\u201caverage hotel\u201d", "Author": "report88", "ReviewID": "UR10592384", "Content": "The pick up from the airport was as described by others. Late & cramped. The hotel was clean and bright but the shower didn't work and it was eeerily empty except for contractors doing something in some of the rooms. The pool was pleasant except for the plasters in the water :( Very hot & not the sort of place that you can take a walk outside or sit & have a relaxing drink but for a stp gap between flights ok.", "Date": "November 4, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "4", "Overall": "4.0", "Value": "3", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Phoenix, AZ", "Title": "\u201cI didn't expect much, but...\u201d", "Author": "dizzyaz", "ReviewID": "UR8373537", "Content": "I was pleasantly surprised. My flight was delayed so I was put up in this hotel. I expected it to be a dingy motel, but to my surprise, the rooms were clean and even a little spacious. Obviously it wasn't the Ritz Carlton, but I can't say how relieving it is to come to a clean, comfortable room after a ten hour stay in an airport terminal. The continental breakfast was excellent. If all you want is a clean place to stay without the frills, and especially if you're a business traveler, stay here. They seem to have businesspeople in mind.", "Date": "August 8, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cA little kitchy Southwest, but very comfortable\u201d", "Author": "DAL504", "ReviewID": "UR8358350", "Content": "After a delay due to crazy monsoons, I got in on the second leg of a week-long business trip. I waited a little for the shuttle, but it had just rained so not too terribly hot out. Upon arrival, I tested out the \"zip in check-in\" which I've seen at other Hiltons - this allows you to bypass the front desk completely...much like the airline kiosks. I got my key and started walking to my room. The hotel is a big square and I think I was on the exact opposite corner of the hotel. The room was spacious and clean with very comfortable bedding. The decor was a little over the top Southwest, but I guess it comes with the territory. The workout room was ok, but the A/C was broken when I was there in that room and so it was quite warm (even at 5:30am) - they had the window cracked, but it was still pretty toasty. Overall, a pretty decent stay.", "Date": "August 6, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "4.0", "Value": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Charlotte, NC", "Title": "\u201cGood Business Hotel\u201d", "Author": "jbasil", "ReviewID": "UR8029881", "Content": "Very nice hotel for business travelers - very few kids. Great rooms with very comfortable beds. Big pool area, very good fitness center - nice lobby and common areas. I had excellent shuttle service. The Sports Bar had good food with very reasonable prices. The only downside was a per minute charge to use the business center computers.", "Date": "June 30, 2007"}], "HotelInfo": {"Name": "Hilton Phoenix Airport", "HotelURL": "/ShowUserReviews-g31310-d73821-Reviews-Hilton_Phoenix_Airport-Phoenix_Arizona.html", "Price": "$74 - $181*", "Address": "
2435 South 47th Street, Phoenix, AZ 85034-6410
", "HotelID": "73821", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/bb/9b/bb9be7cf3cc00f185f2aa2d0db0101185large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73825.json b/Fuente datos/73825.json new file mode 100644 index 0000000..cbf4c94 --- /dev/null +++ b/Fuente datos/73825.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Overall": "4.0"}, "AuthorLocation": "USA", "Title": "\u201cNot a \"vacation\" hotel, but otherwise satisfied\u201d", "Author": "itzMS", "ReviewID": "UR126390067", "Content": "We stayed here for 4 nights. The hotel is at 51st Street directly off of I-10. About a 5 minute drive to Maryvale for Spring Training...15-20 minutes for downtown, golf & other stadiums. Pretty easy to get to/from the airport from here. Keep in mind, this is not a hotel to stay at if you like to hang out at the hotel. The rooms were nicely remodeled and were fine for sleeping. Just come with the realization that there is nothing else to do at the hotel or even within walking distance. While the service at the front desk was excellent, the service at the hotel lounge/bar was abysmal. It took 30-45 minutes to get a drink, the bartenders did not even know how to make basic drinks and they were out of several common things (including Grey Goose, amaretto, etc!) If you wanted anything other than a basic bottle of beer, good luck. This was really too bad as the lounge looks quite nice with TVs, a pool table and a dartboard. Most hotel guests will want to hang out in the bar/lounge...so I hope the Holiday Inn will seek improvements here.", "Date": "March 20, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "", "Title": "\u201cFit our need perfectly\u201d", "Author": "isellfords", "ReviewID": "UR126347038", "Content": "We stayed at Holiday Inn West Phoenix for 4 nights March 12-16, 2012. My son and I were in town to catch Spring training games. We booked through Hotwire. Overall, we were happy with the hotel. The room was clean, and the property seemed well cared for. I called ahead and reserved a room with 2 double beds, and they were glad to accomodate the request. Sounds like a small thing, but I've had issues with this in the past, especially if you've booked online. Location was ideal for us, close to the Highway and reasonable access to everywhere we wanted to go. My only suggestion would be to find a way to divert the flow of the A/C, it blows directly on the person who sleeps in the bed closest to the unit.", "Date": "March 19, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Farmington, Minnesota", "Title": "\u201cNot great but not bad\u201d", "Author": "JimgMN", "ReviewID": "UR126323234", "Content": "We stayed in Phoenix on the west side to save some money. I don't know if it was worth it. I consider myself a hotel snob so take my review with a grain of salt. This Holiday Inn was updated and the rooms are nice. The air conditioning is the wall-based unit versus the automatic temp control. The exercise room is pathetic. There were only 5 dumbbells that looked like someone donated them from their house. They don't have a pantry where you can buy water, treats etc. They have vending machines. There is an in house bar and small restaurant. The food was bar food. I also found the parking spaces incredibly small. At least I was driving a rental but my travel partner always had to wait for me to back out before he could get in. The service was good, the staff friendly. I would not recommend this hotel for experienced business travelers.", "Date": "March 19, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Hamilton,Michigan", "Title": "\u201cNice business stay\u201d", "Author": "khut", "ReviewID": "UR120953583", "Content": "I stayed here when I was in Phoenix for business. The staff was very friendly and helpful. I was conveniently located close to the express ways so I could get to places quickly. The room was clean and nice looking. The business center was good and easily accessible. I did not eat in the restaurant, so I can\u2019t comment on that. The only issue that I had was that the only way to get to my room on the fourth floor was via the elevator. The stairs were for emergency use only and I would have preferred to use the stairs for quicker access.", "Date": "November 23, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Round Rock, Texas", "Title": "\u201cBooked the wrong hotel\u201d", "Author": "SharoninOK", "ReviewID": "UR110042005", "Content": "It's on me as I meant to book the Holiday Inn Express West (Goodyear) but booked Holiday Inn Phoenix West. I was traveling with my recently graduated 23 year old son; helping him move from Golden, CO to his new job in Tucson, AZ. We stayed in room 321. This is my third stay at a Holiday Inn/Holiday Inn Express in seven days. The Good: The staff -- very helpful, very polite, very nice The location -- right off I-10, easy to locate The room -- fridge in room The Bad: The location -- right off I-10...could be noisy. I always ask for an upper floor and with the AC running, we had no problems even though we faced the highway One elevator -- plan to spend time waiting, and waiting, and waiting,.. Business Center -- saw one by the front desk; only one computer in a small room. One person on the computer and one standing by the door waiting. WiFi -- Never was able to connect. Spent the night at a HIE in NM the night before & had no problem. Stopped at another HIE during the day to make reservation for this night & had no trouble. I eventually signed on via the Red Rood Inn WiFi. Oddly enough, my son was finally able to connect to the WiFi after the front desk contacted corporate and corp re-set the system. (Again, very helpful at the front desk!) WiFi -- No option to purchase a secured service (as was offered at the HIE we stayed at in Bernalillo) so was limited in what I was able to accomplish via my son's computer. \"Restaurant\" -- Is in the bar which is dark and dated. Mediocre food at high prices. One person working behind the bar...who was taking care of everything, including room service. She was very nice but, due to only one person working, service was lacking. The hotel -- dated. It looks and feels like effort has been made to keep things up, and even improved, but sometimes cosmetic face-lifts only go so far. The room -- 90% clean: windows to outside balcony were dirty (looks like a dog's nose prints all over the window). Few outlets...the outlet on the desk lamp had the fridge plugged into it. Hate having to crawl under the desk to plug things in...I always travel with an extension cord and could have used another one. We had two computers, two phones, iPod, iPad, and a battery charger for my camera. We rotated items in order to charge them all. Our HIE in NM had more than enough outlets to handle our items. Mattresses, mattress covers, sheets all seem very new and were clean; no rips, stains, etc. (I always look but just can't bring myself to use a black light - would probably never sleep in a hotel again, lol). Nice blackout curtains on the windows too. Pillows looked new but were cheap foam, most already lumpy. Effort has been made to update the bathroom but it's still small compared to HI and HIE that have been built in the last few years. I'm a towel snob and these rank about 5 out of 10. They were clean (not thin and no stains) but small and rather cheap. Older TV but it worked well enough, don't expect flat screen. Newer phone. Used the iron & ironing board - clean. Seemed brand new; don't know if it was ever used before! Single cup coffee maker, good setup but didn't use. Free B'fast: None offered - but then again, I booked the wrong hotel so that is my issue. You can purchase b'fast in the bar/restaurant but after dinner there the night before, we grabbed a bite on the road. The location -- Not thrilled with what is, and isn't, in the area. Two fast food places nearby and other hotels. Not much else. Didn't seem anyone hanging around the area but it just doesn't have a good feel to it; I wouldn't go out here at night. Pool/Hot Tub -- Son used both; hot tub was about the same temp as pool. Both clean. Fitness room -- Per son: Some dumbbells, elliptical, stairmaster, and treadmill. All clean and in good repair, some pieces seemed to be rather new. The other thing I noticed immediately...upon checkin (and then waiting at the front desk area for about 50 minutes while working on WiFi issues)...not one woman checked in. Watched over 4 men check in. In the bar/restaurant for dinner, 5 men at the bar and then 6 other men came in to eat. Mind you, I had no issue with any of the men but it was odd that none had a wife/girlfriend, and no woman checking in alone. I also didn't see any families. Finally saw one woman while we were trying to exit the elevator to go to dinner...she just barged in without allow my son and I to exit. Neither of us got a positive feel from her based on her behavior, dress, and attitude. Just made you wonder... Son said he did see a mother and son check in and one teenage girl at the business center when he went down to the pool but still, very few woman and families. Not my cup of tea and not the place for families but I would recommend to the solo male business traveler who wants things rather simple.", "Date": "May 27, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "2", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Santa Cruz, CA", "Title": "\u201cThey are trying to improve, but have a long way to go.\u201d", "Author": "bixatthebeach", "ReviewID": "UR105880627", "Content": "This hotel is supposed to be being renovated, but it does not appear to be moving very quickly. I found that the room was not well cleaned. The first thing I look at is the corners, along the baseboard. This area had accumulated dust and noticeable particles of dirt. The shower was not as clean as it should have been. Let's get rid of the old televisions. They desperately need a second elevator. I would remove the existing one and install a double bank of functional units. Glass walls are not required. The restaurant area appearance was very dated and needed to be completely remodeled. Painting baseboard that has been dented and damaged over many years does not qualify as renovation. Top set base would be a good alterative. Doors that are seriously beaten up should just be replaced.", "Date": "April 28, 2011"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Palm Beach Gardens, Florida", "Title": "\u201cLove the Renovated Rooms\u201d", "Author": "TryingOne", "ReviewID": "UR99573669", "Content": "Have stayed here countless times over the past 15 years and the new ownership has made a solid committment to the hotel with the renovated rooms and with more to come I understand. Service great proving that its the people not the building.", "Date": "March 9, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "1.0", "Sleep Quality": "1", "Rooms": "2", "Location": "1"}, "AuthorLocation": "Las Vegas, Nevada", "Title": "\u201cPedophiles and marijuana smokers\u201d", "Author": "soccermom552", "ReviewID": "UR96807078", "Content": "Traveled with young children 8/9 years old. Individual not staying at the hotel grabbed children, stared at them, and spoke suggestively to them. When the issue was addressed with the hotel staff, the individual was not removed from the hotel. On the last night of the stay, multiple individuals were openly smoking marijuana in the hallway.", "Date": "February 15, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "1", "Rooms": "2", "Location": "1"}, "AuthorLocation": "Vancouver, British Columbia.", "Title": "\u201cIn the slums\u201d", "Author": "janelle99", "ReviewID": "UR94328821", "Content": "We arrived there was a homeless person outside peeing on the sidewalk...the room was not ready...the lobby smelled of lysol ...the carpet was dirty and stained...the room smelled and had sticky bathroom floors with shoe prints on it...the room was facing the highway and was very noisy...there were workmen on manlifts so we kept curtains closed...on wednesday we went out for the day and came back to find that neither of our cards worked in the door...the front desk person was really slow and rude about it...the bar in the hotel looked like something out of the old west smelly ,,,dirty,,,our room was never vacumed and we were there Monday - Friday...and there was never any place to park..never again Holiday Inn", "Date": "January 24, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Nevada", "Title": "\u201cCharged extra $188 and guest relations advised they cannot resolve the issue\u201d", "Author": "elv1421", "ReviewID": "UR55506288", "Content": "Beware staying here if you book & prepay ahead of time. We were charged $188 after the room had been paid for. Upon trying to contact the hotel directly they phone just rang continuously on several occasions and no one ever picked up. I then contacted Holiday Inn guest relations (not for the specific hotel but the generic online customer care), who first advised that I would be contacted by the above hotel directly within 48 hours. They never contacted me. Then after 2 weeks of emailing back and forth with guest relations, they advised that they could not resolve it and to contact my credit card company. Meanwhile, no one can tell me what the $188 was charged for, we stayed there only 2 nights and actually paid for 3 because we thought we would be there longer. So, this $188 dollars is on top of them getting the money from an extra night already. If you have to stay somewhere in the area I recommend ANYWHERE but the Holiday Inn as if you are overcharged you will never see that money again.", "Date": "February 8, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Location": "5", "Rooms": "3"}, "AuthorLocation": "Burleson,Texas", "Title": "\u201cYou get what you pay for\u201d", "Author": "SMAZ", "ReviewID": "UR26272054", "Content": "Stayed here to go to Spring Training B-Ball. The hotel is right off I-10, so you are close to all the fields. The rooms are in the process of being renovated. My buddy got one with new carpet , but mine was the old style. I would suggest that you try to get a room on the 4th floor. The traffic noise is pretty loud, but i left the fan going and it drowned everything out. These are not the best rooms i've ever seen, but they are comfortable and the staff is friendly. Got ours for sixty a night, so you can't complain too much.", "Date": "March 16, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Location": "4", "Rooms": "4"}, "AuthorLocation": "pittsburgh, pa", "Title": "\u201cNice Hotel, Nice price\u201d", "Author": "nafpgh", "ReviewID": "UR25193612", "Content": "We chose this hotel because it was about 10 minutes from the University of Phoenix Stadium. We had a King room on the third floor. The room was very clean and the bed was very comfortable. The staff was friendly. There was a Micro/Frig and wireless internet. There was a balcony that you could stand on, but the view was of a busy street. There was a little traffice noise but the mild humming of the airconditioner covered it and it did not prevent us from getting a good night's rest. There are alot of places to eat in the area and a Walmart about 2 miles away. We had no problems with this hotel and would stay again if in the area.", "Date": "February 26, 2009"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "Austin, TX", "Title": "\u201cA fine place to rest\u201d", "Author": "Austinite46", "ReviewID": "UR22293250", "Content": "We needed a place to spend the night on our road trip from Austin to Los Angeles. We found the room to be spacious and very clean. The pillow menu was a very nice touch. The staff was courteous and very helpful. The customer service we received from Lupita and Anna in the restaurant as we had breakfast was honestly some of the very best we've received EVER. The area was clean and well lit and we had no reservations going across the street to the grocery store,. to the gas station on the corner or out to our car during the night. I have issues with the cost of room service and movie rental at every hotel I stay in, but we would return to this hotel on any of our return trips.", "Date": "November 29, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Check in / front desk": "3", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "San Diego", "Title": "\u201cnot a typical holiday inn....stay away\u201d", "Author": "sandiegolarmar", "ReviewID": "UR20102523", "Content": "It was the last night of our 10 day vacation so we opted to stay in Phoenix and choose this hotel because we were told it had just been remodeled....if so then they should not have spent the money. And had we known it was in the conidition we found it in we certainly would not have spent the money to stay there We paid for a whirlpool tub....which was clean but pulling away from the wall and the faucet for the shower dripped, the carpet was filthy and there was a tear in it in the bedroom. The baseboard looked as though they had never been cleaned. The closet had no door on it, the painted cabinets in the kitchen area were peeling as was the wall paper. You could not open the frig as the door drug on the floor, we were told it had a lovely balcony which it did not, the view was the cement panel, except if you looked over it you could see the freeway, but there was only room to stand thus no furniture. The resturant was not open and the lounge was very small. The area is not the best either and we did not feel safe nor did we feel our car was safe. We did not see a security guard anywhere. The staff was very friendly but can not make up for something that is not there. 2 other couples were complaining when we checked out. We did not mention our problems as we are priority club members and opted to write directly to the corporate headquarters. A very disappointing stay to say the least.", "Date": "September 15, 2008"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Bainbridge NY", "Title": "\u201cnice place\u201d", "Author": "Pattidh", "ReviewID": "UR14138898", "Content": "I came into phoenix on March 4th and arrived at 3:30 am our flight was very late. The girl at the desk Myra was very nice to us-she saw that we were tired and she did fast service for us. We hadn't eaten anything since early am and she gave us her sandwich she had for dinner-she was wonderful. If you are looking for a 5 star this is not but it is a nice place. The pool however is not outside which i was disappointed because we do not see much sun in NY and i was looking forward to this. However, the service was great and the staff was great also. The rooms were very clean and nice. They cleaned every day we wanted them to come in. We did not have any loud noise next door and it was nice. The girl in the restaurant(both ladies) in the am were great to us and the food was great also.", "Date": "March 8, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Salt Lake City, Utah", "Title": "\u201cFriendly staff, clean rooms, great price!\u201d", "Author": "DoctorDoubleJ", "ReviewID": "UR13914815", "Content": "We booked this hotel on Hotwire and were a bit skeptical when we got a 3* hotel for $45/night, but can honestly say that was the best hotel experience we've had when booking online. The woman checking in before us paid $179 for the one night, and we paid less than that for all 3 nights! The hotel is a bit older, but the rooms are comfortable and roomy. It's located right off the freeway and is within 10-15 minutes of wherever you want to go whether it's downtown Phoenix, the University of Phoenix Stadium, the US Airways Center, or their great shopping centers. The first night we were there, the fire alarm went off about 3:50 am. The staff moved quickly and found that someone accidentally pulled the alarm and there indeed was not a fire. We returned to our rooms and went back to sleep. The next day, we asked for directions to a restaurant and instead of simply pointing us in the right direction, the girl at the front desk printed out a Google Map for us with detailed directions. That was unexpected but much appreciated since we had never been to Phoenix and weren't that familiar with the area yet. We did not try the hotel restaurant or bar, but we rarely do in hotels. I would highly recommend this hotel for the price conscientious traveler that can't afford a fancy hotel but wants to feel safe and comfortable at the same time.", "Date": "February 28, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "3", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Georgetown,CA", "Title": "\u201cAn anchor!\u201d", "Author": "exsausd", "ReviewID": "UR8235467", "Content": "After being stranded in Phoenix by U.S. Air at 11:30 PM and needing a place to stay before driving to Palm Springs my wife and I drove past the Holiday Inn and thought it looked fine for a very needed nights sleep after being subjected to U.S. Airways incompetancy for about 6 hours. Walked in without reservations and was greeted by a friendly desk person who said a double bedded non smoking room was available for 99.00. I was so tired that I would have paid twice that for a bed. The room was quiet, clean, and spacious. Had a great night sleep with choice of 3 types of pillows on a comfortable mattress. What more is there to say? I would not hesitate in staying there again, but hopefully under better circumstances.", "Date": "July 25, 2007"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Check in / front desk": "1", "Overall": "1.0", "Value": "2", "Rooms": "1", "Location": "1"}, "AuthorLocation": "Tucson, AZ", "Title": "\u201cGreat if your used to staying in a crackhouse\u201d", "Author": "tucsoncop", "ReviewID": "UR7831411", "Content": "Although I booked this room on hotwire and thought I was getting a great deal, I was surely disappointed after arriving. I called the hotel 2 weeks prior to my booking to request a non-smoking King room. The gentleman who answered the phone was more than happy to satisfy my request. When my wife and I arrived, we were less than impressed by the surrounding area. Although there was an on-site security guard in the parking lot, he seemed distracted and was sleeping near the front door. Shame on him as there was a car filled with gang members cruising throught the parking lot, looking for an available victim. Upon checking in, the desk agent asked me, \"So, I have you down for a non-smoking king.\" I replied in the affirmative and after about 15 seconds of looking through her computer, the desk agent said to me, \"Is a non-smoking double okay?\" I told her that I had previously called to request a king and she told me, \"You booked on hotwire and nothing is guaranteed.\" I told her, \"I guess I have to take what you have.\" She rudely pushed me 2 room keys and my wife and I made our way up to our room. Upon entering the room, my wife expressed, \"What is that smell? The room trully smelled like a senior nursing home. It smelled like a colostomy bag exploded. We immediately called the front desk and we were told we would get another room. My wife again inquired if there were any king rooms available. We were informed that the only king's available were smoking rooms. Hindsight is 20/20, but I should have taken it. Upon entering our 2nd double room, it smelled just as bad and it appeared as if the carpeting hadn't been vacuumed with trash and crumbs all over the floor. The bedspreads were circa 1978 and appeared dirty and unkept. The towels in the bathroom were paper thin. Come on, does it take much to stock the place with new towels. This isn't the Motel 6 and I would expect a little more from a chain like the Holiday Inn, especially their flagship brand. Furthermore, the drapery was ripped, the television had basic cable channels and the bathroom fixtures appeared old and unkept. At one point, my wife needed to go to the car for something and I actually said that I would escort her for the first time in our 7 years of knowing eachother. When I finally tried going to sleep, it was impossible. The smell permeated the room, my feet were hanging off the bed (doubles, come on I'm 6'2,) and I couldn't get the curtains to hide the light from the bright lights outside in the parking lot. This hotel was absolutely horrible. The staff was less than helpful and when I checked prices on their website, I found that I only saved myself 5 bucks by using Hotwire. Not worth it!!!!", "Date": "June 11, 2007"}, {"Ratings": {"Overall": "5.0"}, "AuthorLocation": "san diego", "Title": "\u201cBest Hotel I have ever stayed at!!!!\u201d", "Author": "goodfriendSanDiego", "ReviewID": "UR7285690", "Content": "I stayed at this hotel last night and I got in very very late and I was met with the most friendly person I've have met at a hotel. She was so helpful I had a bad flight and had to get up early for my meeting I told her that i had to get up at 6am so instead of just setting one of those wake up calls she actually called me to wish me a good morning and ask me if she could have some breakfast brought to my room just to try to start my day off right. I told her no I would just get some coffee. in about 10 minutes she came to my door with a togo cup of coffee and said she wanted me to start my day out right. you have no idea how at home I felt. ofilea went above a beyond for some one that only has stayed there once I will always go back to that hotel and will tell everyone in the world to try it too. she was not the only one there that was great everyone i ran into treated me the same way. i would love to have all my employees to stay here to experiance what great service is", "Date": "April 6, 2007"}, {"Ratings": {"Cleanliness": "1", "Check in / front desk": "2", "Overall": "1.0", "Value": "1", "Rooms": "1", "Location": "1"}, "AuthorLocation": "California", "Title": "\u201cHorrifying Hotel\u201d", "Author": "eurotour78", "ReviewID": "UR5801617", "Content": "The worst smelling hotel I have ever had the misfortune of stepping into. It is a torture chamber for non smokers. We lasted five minutes, giving up our prepaid Hotwire booking and fled. Additionally, all the public areas were dirty and looked like they had not been cleaned in years. Scary neighborhood also, but probably healthier sleeping on the streets than staying here.", "Date": "September 14, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "4.0", "Value": "5", "Service": "5", "Rooms": "4"}, "AuthorLocation": "Mattawan, MI", "Title": "\u201cNice place to stay if you don't venture into the neighborhood.\u201d", "Author": "jmrrdaniel", "ReviewID": "UR5414964", "Content": "The hotel itself was very nice, comfortable. The staff and restaurant service were excellent. Very helpful. We needed to venture across the street to the grocery store and laundromat, however. Being a blonde, non-Spanish speaking, Caucasian, I was more than a little uncomfortable in my surroundings.", "Date": "July 1, 2006"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "3", "Service": "5", "Rooms": "4"}, "AuthorLocation": "Nekoosa, Wi", "Title": "\u201cNice Hotel\u201d", "Author": "DSchmidtNekoosa_Wi", "ReviewID": "UR4896396", "Content": "It is a very nice hotel close to the Milwaukee Brewers Spring training ball field. The entire staff was very friendly and very accomodating. When we arrived we had a problem opening the door to our room and a maid saw us having trouble and came over immediately to help. She called maintenance and he arrived within two minutes but was unable to solve the problem. The maid called the front desk and they immediately brought us up keys to a new room. The food in the restaurant was very good even though we only ate breakfast and lunch there. The rooms and bathrooms were clean which is very important to us. We didn't use the outdoor pool but for some reason they built a roof over it which didn't make any sense to me. It's always in the shade which we thought was odd being Arizona. The hotel is not located in the best of neighborhoods and there's not any restaurants nearby except for a McDonalds. One would definitely need a car if staying there for any lenght of time. I thought is was a little pricey for $150.00 but I don't know what other hotels in the area are charging. It's immediately off Interstate 10 so access is very easy to any place in Phoenix. Except for it's location to the Brewers Spring training ballpark I'd probably wouldn't stay there again even though it's very nice.", "Date": "April 4, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "5", "Rooms": "5"}, "AuthorLocation": "San Francisco, CA", "Title": "\u201cBeautiful Hotel\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3815386", "Content": "This hotel was a wonderful treat for us. My husband and I are frequent travelers and would rate this as one of our most enjoyable trips. The staff was extremely friendly (they remembered our names and used them frequently...very rare in this day), they always had suggestions for places to eat and fun things to do in the local area and our room was spacious and clean. The food in the restaurant and in the sports bar was INCREDIBLE. We were in town for the NASCAR race and their sports bar was decorated with NASCAR items and had a real hometown feel. We went swimming and jacuzzi-ing everyday and my husband was able to get his daily walk in using the exercise facility. We had an absolutely wonderful time and would recommend this hotel to any/everyone traveling to the Phoenix area!", "Date": "August 29, 2005"}], "HotelInfo": {"Name": "Holiday Inn Phoenix-West", "HotelURL": "/ShowUserReviews-g31310-d73825-Reviews-Holiday_Inn_Phoenix_West-Phoenix_Arizona.html", "Price": "$93 - $126*", "Address": "
1500 N. 51st Ave., Phoenix, AZ 85043
", "HotelID": "73825", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/0a/ce/0acebae5f95c88b070c8469cca88893a7large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73840.json b/Fuente datos/73840.json new file mode 100644 index 0000000..dbe4c1b --- /dev/null +++ b/Fuente datos/73840.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "2.0", "Value": "2", "Sleep Quality": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Vancouver", "Title": "\u201cDisappointing, un-clean, loud\u201d", "Author": "Steinbock2006", "ReviewID": "UR127050629", "Content": "Stayed at many HIE before, never again after this one. There is very limited parking at the hotel. Rooms feel rather small. Maids missed the dirty linen (chocolate stains, I hope???). White/gray towels were in need of replacing many years ago. Internet WIFI is so bad, there is no way to describe it. Breakfast is $8.95 (extra) and of very poor quality. Most people would not feel safe walking outside at night in the area of the hotel. Very, very loud AC system in the room. Arrogant front desk staff. Do I really need to continue to give you a better idea?", "Date": "March 31, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "puyallup", "Title": "\u201cfriendly and helpful staff\u201d", "Author": "boat07", "ReviewID": "UR126301177", "Content": "The staff at this hotel were awesome. They were friendly and did all they could to make our stay enjoyable. The location was very good. It is close to the city yet very quiet. They have a bar and bistro that we enjoyed. Breakfast here is not free. They do have a nice selection of choices for your meal. The pool was cold when we stayed and the parking was limited. They do share additional parking in a garage with the hotel next door. Over all we had a very nice stay.", "Date": "March 18, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "New York City, New York", "Title": "\u201cBetter than expected\u201d", "Author": "roberta21", "ReviewID": "UR126204775", "Content": "This hotel offered a clean room, pleasant lobby/bar, good service, small fitness center, wide-ranging buffet breakfast, computer access, outdoor pool and jacuzzi. It is not really Downtown but easily accessible on the lightrail.", "Date": "March 16, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Calgary, Canada", "Title": "\u201cNice room, some annoyances\u201d", "Author": "HMTY", "ReviewID": "UR125993110", "Content": "The room was nice and beds were comfortable. Very central location as we were there for baseball spring training so we were right in the middle of all of the stadiums. Some things that were annoying about the hotel: slow Wi-Fi, super cold pool and super hot hot tub (so my kids couldn't use either), parking is very limited in front of the hotel (but there is free parking about a block away) and the topper was that we requested a crib for our little guy and they did not have one available. We stayed for 7 nights and finally got a crib the last 2 nights after talking to the manager on the 4th night (after asking at the front desk every day). We travel quite often and I've never requested a crib and not gotten one. There was nothing terribly wrong with this hotel but since we have a young family that wants to use a pool and a crib, I will find a different hotel the next time we are in Phoenix.", "Date": "March 12, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cExcellent Service, Average Physical Plant\u201d", "Author": "MarshBruce", "ReviewID": "UR125473748", "Content": "Great sevice at breakfast, but very plain food. Can't open windows in room. Free WiFi, but a little slow. Very small bathroom. Thin towels. Attentive service in bar in evening. No bell service; must carry bags yourself, and limited number of baggage carts. Nice people at front desk.", "Date": "March 1, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "toronto", "Title": "\u201cgood for business travel didn't live up to promises - and no hot water!\u201d", "Author": "Odessasteppe", "ReviewID": "UR125042141", "Content": "Couple of points: super super friendly staff, No coffee in lobby as it said on website. Given I was using the place for work, this was a problem. Website said microwave in rooms - which is important for as i do my work in the hotel (we rented a conference room to accomodate our interviews) and don't always have time for lunch. when I asked, I was told microwaves were not in all room, contradicting the site. asked for one, never came. My co worker's room didn't have hot water for a few days. The pool area is very nice. And no one seems to use it! Business centre worked well and was in own room which is ideal.", "Date": "February 22, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Payson, Arizona", "Title": "\u201cA Great Hotel!\u201d", "Author": "Doris B", "ReviewID": "UR124763925", "Content": "My husband and I need to travel to Phoenix fairly regularly for medical reasons. Our first stay was so pleasant that we keep going back. We were pleased that we get the same room each time--it almost feels like we're home. All the staff is very friendly and helpful. Scott and Melissa in the restaurant are awesome! They make us feel like we are their only guests.", "Date": "February 18, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "4", "Rooms": "5"}, "AuthorLocation": "Miami", "Title": "\u201cIt's nice Hollyday inn\u201d", "Author": "LESMEX", "ReviewID": "UR124378338", "Content": "I had a nice stay at this Hollyday inn Stuff is very nice and the rooms are very comfortable and quiet, the breakfast is only $8 what I consider a very affordable price. You will like it!", "Date": "February 10, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "new york", "Title": "\u201cpleasant surprise.\u201d", "Author": "prdtpc", "ReviewID": "UR124030279", "Content": "I recently traveled to phoenix with my girlfriend to attend a concert and we stayed at this holiday inn and were extremly pleased with our stay. As other reviews have stated the hotel is not exactly in the heart of downtown however there is public transportation right down the street and getting downtown is quick and easy. Also there are some great restaruants that are right next to the hotel we definitly recommend alexis for italian and mi patio for mexican food both were delicious.The hotel was pretty modern and the rooms were of a decent size, we found the bed to be super comfortable, the fridge in the room was a big plus for storing drinks and snacks. The staff at the hotel was superfriendly always asking us how our stay was going and if there was anything they could do for us. My only complaint about the hotel would be the state of their pool, the pool was dirty when we checked it out on the first night with water bottles floating in the pool and wrappers all over the floor, furthermore there were no lounge chairs which was dissapointing as we wanted to lay out by the pool and get a tan. All in all we had a great stay at the hotel and if we are ever in the phoenix area we will def return to this property as the price was right, the hotel was modern and the location was convienent.", "Date": "February 2, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Olathe, Kansas", "Title": "\u201cGreat staff, great food, great service.\u201d", "Author": "thomasml", "ReviewID": "UR123740075", "Content": "I'm a frequent business traveler and always stay here. My family came with me during a recent stay and I can say without hesitation this hotel treated us with the same top quality service I've been receiving for several years. This Holiday Inn is well managed and maintained, and recruits the very best talent which is very important! I should also note that I think the food in the restaurant is top notch.", "Date": "January 28, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Calgary", "Title": "\u201cAbove expectations\u201d", "Author": "Deborah T", "ReviewID": "UR123677805", "Content": "I recently stayed at this hotel for 8 nights while taking a course a couple of blocks away. The staff were mostly very friendly (especially Melissa who brought up room service and served me in the restaurant), the room was clean, and the bed comfortable. The pool area was great, and the wine servings generous :) I liked that the Light Rail was a block away. The restaurant food is quite good, especially the breakfast buffet. There were two negative things about my experience. First, I ended up adding a couple of nights to my original booking that had been done through my administrative assistant. The website showed those nights as $30 cheaper than what I was paying throughout the week; however, the employee handling my checkout insisted that the price was what had been agreed upon. I wasn't happy about that - I felt I should have been giving the going rate for the extra nights I ended up staying. Unfortunately, I was hurrying to catch a flight, and did not have time to speak with a manager. Whether or not the manager would have given me the going rate, I don't know. Perhaps! The second negative -and this is the one thing that would stop me from ever staying in this hotel again - is that the internet connection was lousy. I tried both wireless and not - web pages took ages to load, if they ever actually did. This made it impossible to work from my hotel in the evenings, and on the weekends, when I wanted to price car rentals and see what Phoenix had to offer, I just couldn't access pages I needed to access. Simple email was ok, however. If the internet connection were improved, I would certainly stay at this hotel again.", "Date": "January 27, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Denver, Colorado, United States", "Title": "\u201cExtraordinary service\u201d", "Author": "Jeff J", "ReviewID": "UR122284986", "Content": "I love this hotel and it is the only place I stay when visiting Phoenix. The staff is always helpful and extremely courteous. I first started staying here 3 years ago and have never been anything less than thrilled. The low turnover of staff is a good indicator to me that people love working there. As a regular traveler (over 50% on the road), I have a pretty reasonable expectation around amenities -- this hotel exceeds my expectations.", "Date": "December 30, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "1.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cHorrible Customer Service\u201d", "Author": "tom v", "ReviewID": "UR120387291", "Content": "The worst customer service in the business. The hotel management and restaurant staff are rude and incompetent.", "Date": "November 9, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Evanston, Illinois", "Title": "\u201cService is extraordinary\u201d", "Author": "Trvl_Lite_10", "ReviewID": "UR120052569", "Content": "From the minute I walked in the door, the service at this hotel was extraordinary. Briana, at the front desk, juggles many tasks with ease. I had arrived early in the day, and there was no room available. In between greeting me, checking out someone else, and answering the phone, she took my bags and placed them in a secured room so that I could go for a walk. When I got to my room, I need to setup up my computer and get to work for a presentation the next day. The desk chair was stuck in position and I could not raise it to work at the desk. Stephanie from housekeeping got on it right away and within minutes I had a new desk chair. Stephanie also insisted on helping me up to my room with my bags because I had returned with a cup of coffee, so did not have enough hands. When I needed a light bulb replaced, that also happened very quickly. This wasn't because they were bored, as the hotel was close to full. Besides a coffee pot in the room, in the morning there is free coffee in the lobby, and it was excellent. I did not eat in the hotel, but walked just a few blocks to a little mall that has a few casual restaurants (Thai, Italian, Mexican, Deli, and Starbucks). The only issue with the room was that the air conditioning/heat was loud, so I kept turning it on and off. It was comfortable enough as the temperature outside was only(!) about 85. The hotel is only a couple blocks from the Osborn/Central light rail stop. I took it from the airport, and got there from a free shuttle at the airport. I would definitely stay here again.", "Date": "November 1, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Snowflake, Arizona", "Title": "\u201cClose enough to downtown, far enough away...\u201d", "Author": "kingmatyas", "ReviewID": "UR120041165", "Content": "If you are in the Phoenix area and are forced to stay in the down-town area, this should be your first option to look at... The wife and i recently had to be in down town Phoenix for an 8am meeting and we didn't want to deal with metro traffic so we searched for hotels in the area. The hotels in Downtown are not cheap, we were looking at $250 minimum for a Sunday night stay. i went to priceline and named my own price for $51/night and this is what I got. i couldn't have been happier. Great location, ultra clean, just 3 miles north of downtown, and restaurants all around. The only thing bad was the breakfast. I would recommend this place to anyone.", "Date": "November 1, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Rhode Island", "Title": "\u201cGreat Little Hotel\u201d", "Author": "KirD", "ReviewID": "UR118580044", "Content": "The staff at this hotel generally did a good job and the rooms are very clean. Good internet connectivity except it seems to kick one off once a day. Parking in front is inadequate and they send you around to a hotel behind this one. It is easier to park at the ESA across the street.", "Date": "September 25, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Pahrump", "Title": "\u201cWhat a WODERFUL experience\u201d", "Author": "JackH_3681", "ReviewID": "UR115633967", "Content": "My wife and I went to this hotel as assigned for convention lodging. Our experience started upon arrival. My first contact was with the General Manager, Wendy Paler There was an issue at the time of check-in and by the time I had my vehicle unloaded and returned to the loby, the issue was resolved to my complete satisfaction. I was very comfortable that the training of this staff was customer satisfaction with a smile. I then met the Director of Sales, Darrell Surhigh. What a professional he is. Once he discovered that I was there for a convention, he knowing there would be several otghers of my organnizaion arriving over the next two (2) days, he asked me what they would expect. Darrell sounded very concerned and wanting to satisfy so I was very candid with him about the organization. As such, all of their requests were more than completed, up to and including the Hotel renting another shuttle vehicle to shuttle guests to and from the hotel from early morning to late evening hours. Now let me tell you about Stephanie, the Manager of housekeeping. What a fantastic lady. She was everywhere all the time and I never saw her without a smile. Her staff was second to none. We never returned to our room after it being cleaned and it not being as spotlesss as the day we arrived. The housekeepers are second to none The management staff deserve the highest praise possible. I did not meet one associate who did not speak perfect english even with a varienty of nationalities. I knew any questions or comments I had were understood and I was able to have open communications with each and every one of them. The breakfast buffet was fantastic. The serving table was always clean and orderly, the breakfast choice was very well presented. The food was hot (when required), and a very broad choice was present for selection. The eating tables were always clean and there were cloth napkins present with clean silverware at the seating locations. Brett (unknown if he is a manager or not) was alwas present and served the guests well. The dining room was set up well for evening meals and the menue had a wide selection on choices. We ate several dinners there and each meal was very well presented and the amount of food was beyond what either my wife or myself could complete. If there is personal and cooperate recognition for managers, associates and overall hotel award, this hotel deserves the highest in all. Jack Hennigan My next", "Date": "July 21, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "4"}, "AuthorLocation": "London, United Kingdom", "Title": "\u201cGreat location and good service\u201d", "Author": "edupolo", "ReviewID": "UR115217175", "Content": "We stayed there a month ago and the relation between price and quality was very very good. We really enjoyed how spacious the room was and how easy it was to check in and check out. We would definitely recommend it.", "Date": "July 10, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Anchorage, Alaska", "Title": "\u201cIt was a very hospitable staff - most frioendly & always willing to assist our needs!\u201d", "Author": "Jrice76", "ReviewID": "UR114741163", "Content": "Thanks for everything - We plan to return at some future date. Judy Rice", "Date": "June 25, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "3.0", "Value": "2", "Service": "1"}, "AuthorLocation": "Calgary, Canada", "Title": "\u201cBelow Average Holiday Inn\u201d", "Author": "Woodchuckwally", "ReviewID": "UR114695892", "Content": "My expectations were for a three star hotel but this is a two star at best. It appears to be a formerly beat-up property that has been renovated and slapped a 'HI' sign on the door. It is not really in downtown - in fact it is 5 train stops away from the heart of downtown. On the bright side the hotel is not too far from major freeways and the airport. The parking lot is tiny - if you can't park there forget about it because you will never understand the directions given by front desk staff to and out of the shared parking lot with another hotel. The \"Business Center\" is a small room with 2 computers and no privacy which allows the gawkers to get their fill as they trundle to the elevators. No conference room or steakhouse is visible on the property. The restaurant flows out from the tiny lobby. Room service is advertised to run from 6 a.m. - 10 a.m. Don't believe there is any evidence of it on the four nights I was there. Before midnight of the first night I put out the breakfast order for 6:00 a.m. In the morning there was no knock on the door at 6:00 a.m. I waited 5 minutes and dialed room service. I got the front desk and requested my order to be sent up right away. By 6:20 there was no follow-up call from the front desk so I called down and was told the cook had arrived at 6:00 and was \"working on it.\" I told the front desk a tour bus was picking us up at 7:00. No action again. At 6:35 I called down again and asked when if ever the food was going to be ready. At 6:42 I was told my order was going to be ready at seven. Just one problem - the tour bus is going to be here at 7:00 I reminded him. I indicated my dissatisfaction and said if they were not capable of fulfilling my room service order they should have told me right away and I would have made alternate arrangements. I don't believe the staff have grasped the concept of customer service. All they could offer us was 2 complementary breakfast buffet tickets which we used on the last day there. It was fair at best. On most mornings the food would just sit there as there were very few customers. The owners either need to eliminate the restaurant and offer this property up as a no frills 2 star motel @$55 per night or seriously upgrade their facility and staff to get it to an $85 per night level. Not in the heart of downtown so not a lot of restaurants nearby - hey I miss Frisco - but for breakfast your best option is the Good Egg in the Park Plaza building on the way to the train and half a block down. In the same building is a great spot for lunch - hot or cold sandwiches called simply the Deli. To stock up on bottled water, etc. turn left out of the hotel and walk a block to Walgreens or two blocks to the right to get to Safeway. There are no safes in the room so the in-room literature advertises to leave your valuables at the front desk. When you get to the front desk you find there are no individual safety deposit boxes as you would expect but a communal hotel safe that the staffer was unable to open. After the fourth try I told her not to bother. The front desk staff are often absent from their posts, and not very knowledgeable about their city. The management staff are invisible. The only competent staff are the housekeeping staff who are actually friendly. I always tip for maid service or any ABCD (Above and Beyond the Call of Duty) service everywhere I stay so I was pleased with the cleanliness and somewhat larger standard room and the comfortable beds. Personally I would think twice about coming back to this property but it would work for budget conscious travelers with no cars.", "Date": "June 24, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Newport News, VA", "Title": "\u201cWonderful Stay\u201d", "Author": "Rlm48", "ReviewID": "UR112241814", "Content": "I was in Phoenix for two weeks to visit my new granddaughter. I cannot say enough wonderful things about this hotel. I asked for a room with a city view and they gave me a room on the next to the top floor with just that! My room was beautiful and comfortable. Every evening when I got back after visiting the baby, my room had been immaculately cleaned. The staff were wonderful also. Highly recommend!", "Date": "June 8, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Service": "5"}, "AuthorLocation": "Memphis, TN", "Title": "\u201cNice quiet, safe area\u201d", "Author": "travellingalone", "ReviewID": "UR111772977", "Content": "I used American Airlines mileage to stay at this hotel on the 4th and 5th of May. I was backpacking some in AZ and didn't want to waste the money for a cab or rental car. The hotel is within 2 blocks of the light rail and you can take the shuttle from the airport to 44th street and buy a light rail pass. I bought a 3 day pass for $10.50 and could even use the city bus system to reach Camelback Mountain to hike. The hotel has recently been renovated and the decor is modern and sleek. My room was great with choices of firm and soft pillows, a small fridge, and coffee maker. The pool is right near the lobby and nice for the AZ heat. I was grateful for the business area were I was able to get online and print directions for walking, the light rail and city buses to sights nearby. I rode the light rail down to Chase Field and was able to purchase a Diamondback ticket under cost from a scalper (they have to be licensed to scalp tickets legally). I am a female and never felt unsafe riding the rail and walking to it and from it from my hotel. There is a Walgreens on the corner, Starbucks down the street and plenty of places to eat nearby. On my 2nd day @ the hotel housekeeping came to my room and was suprised that I was there. She stated that I was on her sheet to have checked out. When I was leaving the hotel I stopped at the desk and the housekeeper had already notified them and the receptionist apologized for their error and handed me new room keys. If anything that would be a con for this hotel is that the fitness room only contained a few pieces of cardio equipment and no weights or machines for resistance training. All the staff that I encountered and asked questions about attractions were very pleasant and helpful. If I return to Phoenix, I would definately look into staying here again. It's a quiet area, away from the hussle and bussle of downtown but, conveniently located.", "Date": "June 6, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Olathe, Kansas", "Title": "\u201cThe only place I stay when on business in Phoenix\u201d", "Author": "thomasml", "ReviewID": "UR111102268", "Content": "I work in the Phoenix area often, and will only stay at this hotel. The staff is extremely friendly and helpful, and the facilities have been updated very nicely.", "Date": "June 2, 2011"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201cNice looking hotel, service was below average!\u201d", "Author": "hipv520", "ReviewID": "UR107430851", "Content": "As an employee, I would think that service would be a lot better than what it was. When I first walked in, there was no smile on the front desk agent and every time that I walked by, I had to greet them first. I used there name but they did not use mine. So when I walked into my room, the shower and sink were running. I had to take a shower and it was freezing. So I walked down to the front desk to let them know and they said, \"yeah we know, we are getting it fixed\". A little notice when I checked in would have been nice since I had been driving for 2 hours and to have a cold shower was not something that I was expecting. On top of that, they did nothing to make sure my shower was back to having hot water or even attempt to make my first impression better. The one bright spot was the bartender and room service that greeted me with a smile and remembered my name. I do not think that I would stay here again and I would not recommend anyone to stay here. Yes the decor looked good, but service is what should drive a company and it failed to make my experience great...especially since it was my Birthday!", "Date": "May 8, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Toppenish, Washington", "Title": "\u201cNice Phoenix location\u201d", "Author": "planegirl", "ReviewID": "UR99111109", "Content": "This hotel is located downtown Phoenix 1 block from light rail system. We stayed here a week while my husband took a class and I relaxed. Front desk staff was awesome. Restaurant staff could use a little improvement, except the young lady in the bar she was great. Parking is scarce. Nice clean rooms and pool. Would stay here again.", "Date": "March 6, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Lihue", "Title": "\u201cNot hygienic! Disorganized service.\u201d", "Author": "mainland_visitor", "ReviewID": "UR98240465", "Content": "When I checked in, my room key wouldn\u2019t work -- a woman saw me struggling with the door and asked, \u201cWhat are you doing? That\u2019s my friend\u2019s room!\u201d After I went back down to the front desk, again waited in a long line to be assigned a room that wasn\u2019t occupied, there were hairs (and not from one\u2019s head!) on the bathroom floor. YUCK! The complimentary pens all had caps chewed by the previous guest. Bedside lightbulbs were burnt out. In the morning, I thought my stay would be redeemed by the lovely breakfast buffet. However, as I got up to leave, I was presented with a bill. I expressed my surprise that it wasn\u2019t a complimentary meal and was told that \u201cyeah, everyone thinks it\u2019s free.\u201d So \u2013 what? They\u2019re purposely trying to scam customers? PUT UP A SIGN WITH THE PRICE! There\u2019s a Radisson directly behind the Holiday Inn on N. 2nd Ave. Try there!", "Date": "February 27, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Denver, Colorado", "Title": "\u201cGreat staff and great suite for the money\u201d", "Author": "Greengodess39", "ReviewID": "UR88949445", "Content": "Just wanted to take the time to say that this little hotel exceeded all my expectations. Booked a standard was upgraded to a suite and it was wonderful. The staff were very courteous of the area. The only draw back for me was the location. as it was not centrally located as I suspected. The hotel was renovated about two years ago and has a new feel I will stay here again next year. My job requires internet access and this was the first hotel that I stayed at that I did not have to struggle to simply utilize the net.", "Date": "December 3, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Benson, AZ", "Title": "\u201cGreat Place to Stay! Big room for little $\u201d", "Author": "DavidBryan", "ReviewID": "UR88389898", "Content": "I try to stay in this hotel everytime I go to Phoenix. Rooms are large, beds and linens are comfortable, hotel is quiet AND I get this at a price a lot less than other hotels. Just tried the restuarent for the first time in November 2010 -- breakfast buffet at $8. Good.", "Date": "November 27, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Tucson", "Title": "\u201cGreat Location, Incompetent Staff\u201d", "Author": "TucsonLily", "ReviewID": "UR84591573", "Content": "When I arrived at this hotel it took more than 20 minutes for me and my two colleagues I was traveling with to be checked in. We had to ask several times for breakfast coupons and light rail tickets. When I finally reached my room, my keys did not work. I called and asked if keys could be brought up to me. After waiting at least ten minutes I walked down and had to ask again for new keys. An hour later when I arrived at my room after walking around the hotel, there was a man trying to get into my room because he had been assigned the same room. The location to the light rail and downtown was great and very helpful! This was the best part of the hotel. The bathroom in my room was clean on first appearance. However, when I looked more carefully, under the sink hadn't been mopped recently, the shower was chipped, there was coffee spilled all over the back of the door and the toilet took two tries to flush. The breakfast was very nice, helpful servers and a nice variety of foods. Incompetent may seem like a harsh word, but after much thought it fits!", "Date": "October 24, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Montana", "Title": "\u201cGood hotel but not centrally located\u201d", "Author": "CLSMontana", "ReviewID": "UR83360178", "Content": "This hotel is a good place to stay if you do not mind using public transportation (1 block away) or driving. Staff were pleasant and there is an on-site restaurant and bar. Rooms appear to be remodeled and were very comfortable. My only concern was the sink water was warm at night and the shower was only warm in the morning. Otherwise, it was a good stay.", "Date": "October 13, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Burlington, WI", "Title": "\u201cVery courteous staff and nice big jacuzzi suite!!\u201d", "Author": "ahueby", "ReviewID": "UR83073565", "Content": "We stayed for the convenience of the airport nearby. The room was very clean and much bigger than expected. The jacuzzi suite was roomy and functional. Big shower as well. All the staff from the housekeepers to the front desk to the restaurant were all super nice! The train/trolly to Mill Avenue was really close (30 min ride but cheap and convenient).", "Date": "October 11, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "San Diego, California", "Title": "\u201cNot your typical Holiday Inn\u201d", "Author": "sdtravelguy", "ReviewID": "UR82068867", "Content": "Although this hotel is quite clean and the staff are very friendly, it still has the feel of a lower graded hotel. The lobby is very small, tiny restaurant and the bar has room for about 5 people. I didn't see any meeting space, which most full service Holiday Inn's would have. The parking is very confusing, and inconvenient. There are about 10 to 15 spaces at the actual hotel, so they share a parking garage with the hotel behind them, and then you have to walk back to the hotel. The room was very nice, but I found it strange the shower had no soap holder, nor anywhere to place your soap, shampoo, etc. Overall, the stay was decent, but it wouldn't be my first choice while staying in Phoenix.", "Date": "October 4, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Palos Hills, Illinois", "Title": "\u201cBasic, but nice and clean\u201d", "Author": "10withamop", "ReviewID": "UR76074264", "Content": "Was going to stay at the Radisson next door, but my co-worker who was out in Phoenix the week before me told it was a dump, so I switched to the Holiday Inn. Room was nice and had a fridge. Nothing spectacular but it met my needs. Hotel was clean, and staff was pleasant. Workout room is very small and the air was not working in it, so that stunk. Location to my office was its biggest plus for me as it was just steps from my companies office. All in all not bad even if it is a tad expensive.", "Date": "August 20, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Selah, Washington", "Title": "\u201csatisfied\u201d", "Author": "bmwboy79", "ReviewID": "UR71093184", "Content": "i had a great stay at this hotel for the second time. first time i was there 3 weeks. i got sick and they even called my room to check on me and see if i needed anything.", "Date": "July 16, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "", "Title": "\u201cGreat Value in Downtown Phoenix\u201d", "Author": "678855", "ReviewID": "UR69320628", "Content": "This hotel has great rates on the rooms and certainly is adequate for a stay in Phoenix. I was there for a week and there was a couple hiccups in my stay. The housekeeping department didn't refresh the plastic cups and didn't provide any shampoo in the rooms. When I complained, the hotel quickly and politely gave me more shampoo and plastic cups. The location for downtown Phoenix is great.", "Date": "July 1, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "London", "Title": "\u201cAverage\u201d", "Author": "ChiFT", "ReviewID": "UR63576508", "Content": "Stayed here for two days while attending a conference at the convention centre. I would have prefered to stay in a hotel adjacent to the convention centre but stayed here instead because all the hotels adjacent to the convention centre were fully booked and this hotel doesnt look too far. Although it is only a couple of stops from the convention centre by light rail, it takes on average about half an hour to get there taking into account the time waiting at street crossings, waiting for a train, walk to the hotel and the actual train journey itself. So its not too inconvenient but would rather spend the time on more productive things. The hotel is average and not particularly exciting. The lobby is a bit dull but the room is comfortable. One's impression of a hotel is often influenced by what other people are staying there at the same time. When I stayed, the other guests seem a bit scruffy and definitely not the business meeting type. Breakfast is OK. I had one dinner there and it was OK too. On my second day. it was midafternoon and they still hadnt made my room. I was on the way out and mentioned this to the receptionist. I couldnt quite believe what she said, \"you would like us to make you room ?\" Sure, obviously !", "Date": "May 8, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "colorado", "Title": "\u201cAvoid this hotel if you can\u201d", "Author": "decasto", "ReviewID": "UR57628503", "Content": "I have overall been very pleased with the Holiday Inn chain over the years for my business travel, but this hotel is the one glaring exception. The staff is disorganized and less than friendly and I had a horrible issue with the thermostat in my room that was not resolved for the 4 nights I stayed. Was not even able to sleep because the room was HOT (about 80 degrees) despite the fact that the a/c was turned on high. Lots of noise, no cool air. Nothing was done about this during my stay and unfortunately I was too busy during the week to move to another hotel. Avoid this place if you can.", "Date": "March 3, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Denver", "Title": "\u201cDecent Value\u201d", "Author": "BJT", "ReviewID": "UR54130330", "Content": "Three night stay - in town for the Packers/Cardinals game. When we checked in, the hotel seemed almost vacant. Nice room with small fridge & good-sized bathroom area. Decent location. Breakfast buffet was a good value - about $8.50 pp with scrambled eggs, hash browns, bacon/sausage, biscuits/gravy, pancakes/french toast, fruit and yogurt daily. Most hotels charge at least $15 pp for that level of buffet. Our waiter in the restaurant was very friendly and attentive, even refilling our juice glasses instead of making us get the refills ourselves. Front desk staff a little pokey. Tried to use the computer in the lounge to print boarding passes, but couldn't get connected to internet. Stopped the manager & asked if there was anything he could do. He said he would have to get them to reset the server & walked off. I sat for about 5-10 minutes waiting for someone to come back and let me know if it was fixed...nothing. Finally, I just tried again and it worked. Would it have killed him to stop by and let me know it was back up and running? Overall, decent hotel, decent location. Don't know the per night price for the room since we got as part of a Travelocity air/hotel package.", "Date": "January 22, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Albuquerque, NM", "Title": "\u201cNice hotel with some drawbacks\u201d", "Author": "tsmithNM", "ReviewID": "UR53806278", "Content": "We stayed at the Holiday Inn during Phoenix Marathon. My wife and I travelled with four friends. The hotel was in a decent location; very close to downtown. However, other than a Walgreens, there is not much within walking distance. The hotel interior was very nice. The restaurant and bar area seemed like a nice place to hang out. However, there is no breakfast included here-one of my major complaints. They did offer a breakfast buffet for $8.50/person. But the Good Egg was a great breakfast location just 2 minutes away-where you could get a better bang for your breakfast buck. The other drawback was the parking situation. There is a small parking lot in front of the hotel-about 20 spaces. They also share a parking lot with the Radisson-which is a decent walk from the Holiday Inn. If you have luggage, you need to unload before you park your car The rooms are a comfortable size. We were in a room with 2 queen beds and felt a little cramped. There is a desk, small fridge, and small bathroom. Our friends stayed in a suite-which was a nice size. However, the suites only had one TV in one room. Our room did not have a microwave either. The beds were very comfortable and the room itself was quiet. We could not hear noise from other rooms or doors closing. The pool and hot tub were nice. They had towels available at the pool. There is a business center that we did not use. The free wifi worked well in our room. We reserved directly with the hotel and paid 92/night. I know this hotel sometimes charges 200 or more; it is not worth it for this much. For what we paid, this hotel is a good option. I could live with the parking situation if they would offer a free breakfast.", "Date": "January 18, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Overall": "3.0", "Value": "1", "Location": "2", "Rooms": "3"}, "AuthorLocation": "Jordan", "Title": "\u201cExpensive more than $250/night without breakfast\u201d", "Author": "roubey", "ReviewID": "UR44763831", "Content": "I stayed there for more than seven days, newly renovated you can consider it as 4* not more, there is some problem with the bathroom so I can't sleep the whole night some times. Very expensive I paid more than $250/night without breakfast, also the breakfast is very expensive (no open buffet only by order small omlet dish will cost you around $20). Clean and staff experience is fair, they are not so professional. I recommend this hotel because it's newly renovated and clean \"brand new\".", "Date": "September 26, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Phoenix, AZ 85051", "Title": "\u201cExcellent Experience!!\u201d", "Author": "gidcumb14", "ReviewID": "UR22353436", "Content": "The location is great and the staff is very friendly. They have a great little bar/restaurant area. They also offer a pillow service where you can pick what type of pillow you would like to sleep on. Highly recommend that service.", "Date": "December 1, 2008"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "2.0", "Value": "2", "Rooms": "3", "Location": "4"}, "AuthorLocation": "arizona", "Title": "\u201cDisappointed\u201d", "Author": "JJY_8", "ReviewID": "UR16159120", "Content": "I was very disappointed with this hotel. The staff did not seem very knowledgeable. I needed directions to the hotel and the person who answered had no idea. She didn't even offer to ask another employee who was familiar with the area for directions. I also expected continental breakfast or free coffee. They did have a starbucks inside but it never seemed to be open. No one knew how to make coffee so I had to go down the street for a quick coffee to go. Plus I had specifically asked if the room had a microwave it didn't. NO laundry room on the premises. I had to go a few blocks for the laundry mat. I really liked the remodeling but I felt they had skimped on other things that were definitely needed ie: microwave in their \"suites\", laundry room. I", "Date": "May 18, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "DEN", "Title": "\u201cGreat Rooms!\u201d", "Author": "Shelleeee", "ReviewID": "UR14741331", "Content": "This Holiday Inn was great. It\u2019s been recently remodeled so the rooms are beautiful and comfortable. This hotel would be perfect if they did something about the parking situation. If you aren\u2019t able to snag one of the 20 spaces available in front of the property you have to park about a block away in the Radisson parking garage. It\u2019s not a huge deal aside from the fact that an adult book store is located right across the street, making your walk to the hotel a bit creepy. I would say this isn\u2019t the safest place for a women traveling alone to stay if she is arriving after dark. It\u2019s a shame because beyond the parking situation this hotel is wonderful. I travel around 3 times a month and found this room to be one of the nicest rooms I\u2019ve had in a long time. The lobby is also clean and comfortable and the location is great if you are conducting business downtown Phoenix.", "Date": "April 2, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "4.0", "Value": "3", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Reading, PA", "Title": "\u201cNewly Renovated Property!\u201d", "Author": "Berks1970", "ReviewID": "UR14272166", "Content": "We ended up here after a flight issue at Sky Harbor-Phoenix. The hotel is about 15-20 minutes away and about a $25 cab ride. There is no shuttle from the airport. We booked two rooms. Check-in was smooth, and the front desk folks were friendly. We had to wait for one of the rooms to be cleaned because we wanted two close to each other, and one of the desk clerks offered some of our party some complimentary coffee drinks from the coffee bar in the lobby. That was a very kind gesture. Since we're Platinum Priority Club members, we also got nifty little welcome bags with water, fruit, and chocolates. The rooms were average to smallish in size, each with two double beds. Not much of a view, just the downtown Phoenix city-scape. There are no balconies. Nice flat-screen TVs in the room. When the TV across the room wasn't working, we called the front desk and someone from the staff was up almost immediately to correct the problem. The property seems to be just about done with renovations, so you may still encounter a few rough edges at present, but nothing that would put me off staying here. The bathrooms were clean and functional, although our room was out of tissues. The room across the hall seems to have AC that isn't really working that hard. The double beds were comfortable, if maybe a little small for grown-ups. Nice little business area downstairs with two PCs and a printer. Overall, I can't say there weren't a couple issues, but overall, the staff did a great job fixing the small things that weren't quite up to par. We enjoyed our short stay and would recommend it if your business takes you to this part of Phoenix.", "Date": "March 13, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "2", "Overall": "3.0", "Value": "3", "Rooms": "4", "Location": "2"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cBrand New\u201d", "Author": "msfunk", "ReviewID": "UR13292226", "Content": "I just returned to Chicago from Pheonix. I stayed at the Holiday Inn Midtown for the Superbowl. The property just opened after a renovation and I must say it was tastefully done - modern and simple. Of course when something is brand new there are always glitches. The rooms are on the small side and do not have much of a view. There is a fridge and coffee maker with Starbuck's coffee. The huge comfy chair is a nice touch. The towels were so new they left tons of white lint in my dark hair. The heat didn't really warm the room but sounded like a jet was landing in my room. I finally turned it off and kept making noises the whole time. The shower went from cool to warm to hot to cool all in one 5 minute shower all three days I was there. The lobby is nice, modern and open and the pool is small but interesting with rocks and plenty of chairs. The place is way under staffed and seemd very confused most of the time. While everyone was pleasant and tried really hard, the manager walked around and looking nervous. He didn't offer to help though. The lobby resaurant was booming the morning of the Superbowl but there was 1 cook and 1 waiter. I kept hearing how all of the orders were wrong while I waited 20 minutes for a cup of regular coffee (not a blended drink) at the Starbuck's counter staffed by the 1 waiter. The manager just kept watching and telling the 1 waiter to go get my coffee. I think the manager should have poured it himself. The waiter already had his hands full. Finally the cook just walked out - left all the customers high and dry... Why not over staff and let someone go if needed??? Oh yeah, there was also a huge fight between 4 girls and a guy in the hall to my room. Nice touch - I felt like I was in the inner city. Overall I didn't hate the place. I think they should train the staff and have more people on duty. The views are something you can't do anything about but come on - you're in Midtown not Scottsdale.", "Date": "February 5, 2008"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Lancaster", "Title": "\u201cBrand new facility\u201d", "Author": "Tippy55", "ReviewID": "UR8826710", "Content": "I was in PHX checking out some hotels to stay during the Super Bowl for my company. I stopped into Holiday Inn Midtown and spoke with the Director of Sales, Jim. The entire facility is under construction. It will be open on January 1, 2008 and will be ready for the Super Bowl. I asked about a connection fee for the telephone and they said there will be no underlying fees for either phone or internet usage. I think it will be like staying in a brand new hotel.", "Date": "September 20, 2007"}], "HotelInfo": {"Name": "Holiday Inn Phoenix Downtown North", "HotelURL": "/ShowUserReviews-g31310-d73840-Reviews-Holiday_Inn_Phoenix_Downtown_North-Phoenix_Arizona.html", "Price": "$84 - $142*", "Address": "
212 W Osborn, Phoenix, AZ 85013
", "HotelID": "73840", "ImgURL": "http://media-cdn.tripadvisor.com/media/photo-s/01/85/46/8a/holiday-inn-phoenix-downtown.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73855.json b/Fuente datos/73855.json new file mode 100644 index 0000000..bac04a3 --- /dev/null +++ b/Fuente datos/73855.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Western Canada", "Title": "\u201cWould stay again\u201d", "Author": "FamilyTravellers2008", "ReviewID": "UR127642915", "Content": "Family of four. Stayed here three nights. Great location. Literally 5 min walk to the massive Phoenix convention centre, the US Airways Centre, and Chase Field. Many little restaurants nearby. Room was fine, rates were good although we were here for a major basketball tournament so got a group rate. Hotel pool, lobby, rooms all fine. Cute lil bagel shop on main floor.", "Date": "April 11, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "", "Title": "\u201cGood hotel for the price and location\u201d", "Author": "docyjk", "ReviewID": "UR127602541", "Content": "We stayed a couple of nights and were impressed with the emphasis on comfort and staff attention. Food selections are good, and the hotel itself is in the center of things downtown within easy walking distance to the stadium. The rooms are getting a little worn looking and the towels were paper thin, but the bed was comfortable. They make an effort to keep the noise volume in the hallways down through guest reminders - not that some people were thoughtless anyway! We would stay there again when we need to be in downtown Phoenix.", "Date": "April 10, 2012"}, {"Ratings": {"Overall": "3.0"}, "AuthorLocation": "Irvine, California", "Title": "\u201cLobby is Nice... Room is a different story\u201d", "Author": "LaiLaiGirl", "ReviewID": "UR127568848", "Content": "When we pulled up to the hotel, all I could think was \"Wow.\" The lobby is large and has plenty of comfy seating. The front desk personnel and concierge were first-class. Then we got to our room on the 17th floor and opened the door. Initially, I was impressed with the room. The king-sized bed looked comfy and inviting, the granite countertop in the bathroom looked classy, and the view of downtown Phoenix was a great sight. But once you lay on the comfy bed and stare at the popcorn ceilings or go into the bathroom and see the 80s-style wood laminate cabinets holding up the granite, the room loses its shine. It was a 95-degree day. Forget about fidgeting with the air conditioner, which apparently stays at \"70\" (it felt warmer to me). The best \"air conditioner\" is to close the heavy drapes! Other than the room itself, the location is great. It is within walking distance to Chase field, US Airways Arena and bars, bars, bars! If sports and/or drinking are not your thing, then there's not much else for you.", "Date": "April 9, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Portland, Oregon", "Title": "\u201cGood Business Hotel.\u201d", "Author": "SunSandH20", "ReviewID": "UR126781718", "Content": "I stayed at this Hyatt hotel for four nights while I was attending a business conference. I found the hotel to be a good value with a central location. All of the staff members I came in contact with were professional.", "Date": "March 27, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Edmonton", "Title": "\u201cNo major complaints\u201d", "Author": "KeishaT", "ReviewID": "UR126711954", "Content": "We stayed here for three nights for the NCAA basketball games in March. The good: - very close to the US Airways Centre - downtown area felt safe with some good restaurants nearby - beautiful view (19th floor) with a great sunrise every morning - close to the airport and very easy to get to - nice clean rooms - friendly staff sort of. The not-so-good: - separate charges for parking and WiFi is a bit much - very small bathroom - poor picture on the tv (analog signal on a digital set?) - very, very small pool that was full of small kids when we tried to use it - \"The Terrace\" restaurant is open just for breakfast. It should be called \"Tables and Chairs in a Large Open Room with Expensive, Mediocre Food\" - lots of noise came through the door from the suite next door - room wasn't made up one day Would we stay here again? Yes, if we had something to do downtown and could get a good price.", "Date": "March 26, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Arizona", "Title": "\u201cNice place to stay\u201d", "Author": "HRGArizona", "ReviewID": "UR126551769", "Content": "I found a good deal for this hotel on Priceline, was worth every penny. There was only one person at check in but it was mid evening so no issues with check in. They do have self check in kiosks, but as there was no wait I chose to go with real person check in. The rooms were nice sized, very clean and confortable. All staff I encountered were friendly. The restaurant at the top, Compass, was really nice. The food was a little pricey maybe, but tasted good. The staff in the restaurant were friendly and went out of their way to make it a nice experience for myself and my daughter (6 yo). The fact that the restaurant revolves made it that much more interesting. The hotel is convenient to anything downtown of course, but also only a few miles from the airport. The Metro light rail is also close (didn't use it) and could be useful to get some areas, including travel to/from airport. Parking is plentiful, but as with most downtown's in any city you have to pay for parking. Hotel has garage next door with $12 overnight price or $19/day in/out priveleges. Overall this was a nice hotel at a nice price, I can't imagine paying more than $150/night for this hotel... but anything under is worth it. There are other hotels in Phoenix that were $100 per night and the quality is not up to par with this hotel.", "Date": "March 23, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "1.0", "Value": "1", "Sleep Quality": "2", "Rooms": "2", "Location": "5"}, "AuthorLocation": "travelmomwkids", "Title": "\u201cGood location bad hotel\u201d", "Author": "travelmomwkids", "ReviewID": "UR126467601", "Content": "We stayed there for an OAKE convention from 3/14-3/18. Upon arrival it was complete chaos. The lobby was mobbed and the check-in incredibly slow. Anticipating a long check-in I had called an hour before arrival but the phone call was not noted. I only saw 2 people at the desk checking people in. For a hotel this size (693 rooms) and the amount of people for the convention it was extremely understaffed. Although the staff was nice & friendly, the efficiency was nonexistent. Our room was made once during the four day stay. The maid service was so slow that you were lucky if it was cleaned by 4:00pm. The room was stuffy and the thermostat kept turning off and although we had ordered a hypo-allergenic room, I think the only difference is just a loud portable Heppa-filter. The bathroom was very small with only one towel hook next to the shower. The water pressure in the shower and sink was very low. During one of the days they turned the water off completely without warning for 6 hours. The elevators are very slow so add in 10-15 minute wait if you have to get anywhere on time. The only thing I liked about the hotel was the gym which was decently equipped and clean. The location is prime right across from the convention center and a few minute walk to the mall. However the parking is $12, in-&-out parking is $19, Valet is $24 a day. Free meter parking after 5:00 on Friday & weekends. Don't bother with this hotel. I saw that there were Westin, Sheraton & a Marriot near by. Anything would be better than this place.", "Date": "March 21, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Deer Park, WA", "Title": "\u201cVery nice\u201d", "Author": "TravelForFunDeerPark", "ReviewID": "UR126401317", "Content": "Room was wonderful and location was great. Bought it on Hotwire so very happy with value.", "Date": "March 20, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "2", "Sleep Quality": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Flagstaff, AZ", "Title": "\u201cYou are paying for the location\u201d", "Author": "landcruiserbob", "ReviewID": "UR126189073", "Content": "This hotel is not as nice as what you may expect for your money. The lobby is clean and modern. The location is ideal next to the Phoenix Convention Center. The rooms are so-so. Clean, fairly small with small beds that seem a little bit old.Take the glass elevator up to the 21st floor. There is a great view of Chase field and the Phoenix skyline. You can also walk about 2 minutes down the street and watch a live 12 news broadcast on East Van Buren. A walk 5 minutes the other way gets you to Hard Rock Cafe, and US Airways Arena. Chase field is a few more minutes down the road. Shops, bars and restaurants all around you. If you need the location, and don't mind the price, this is an adequate choice. The rec center is pretty good. The pool is small and it was in the shade most of the day. The hot tub was not very clean. Don't come here for the pool/ hot tub. Self-Parking will cost you $12 a day. If you don't need this location, choose a resort up in Scottsdale off of Priceline. You can get nicer than this for the money. But if you need the location, then this is a good choice.", "Date": "March 16, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Merriam, Kansas", "Title": "\u201cIt was nice but\u201d", "Author": "juzwant2play", "ReviewID": "UR126180625", "Content": "Because the rooms are pricey I think I can be expected to be more critical. The staff was very friendly, the lobby was nice, and the rooms were adequate though the bathrooms were a little small. We stayed on the 20th floor on the east side and had a beautiful view of the sunrise each morning. The swimming pool was actually a three-foot wading pool and the Jacuzzi had not been working for over a week (nor according to the front desk, will it for at least a week longer.) The Jacuzzi was also designed for looks rather than use as it could only could accommodate five people on a crowded bench on one side. The exercise room was nice and well equipped. The Networks restaurant staff was nice, the food good, and it had a large shaded outdoor patio. The hotel had an Einstein Brothers for coffee/breakfast that was well staffed and even with convention crowds; you were able to get your coffee fairly quickly. The concierge was very helpful but we experiences that special instructions did not always seem to get to the tour guides, prices were not always accurate, and one of the restaurants recommended was closed for repairs. The hotel catered to conventions and those visiting for the sports or theater venues, so there was not much beyond that to do in the area. Taxis were readily available to get you take you someplace else though (Scottsdale was a popular destination). The hotel was situated a couple blocks away from CityScape in one direction and Arizona center in the other which provided some entertainment and restuarants. We also enjoyed a pedicab ride that we picked up at the Arizona Center.", "Date": "March 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Lubbock, Texas", "Title": "\u201cMore smoke and mirrors than a carnival side show\u201d", "Author": "MarEReynolds", "ReviewID": "UR126165638", "Content": "I am very impressed with the staff of this hotel. I recommended them to any and all. I was treated with respect and dignity. This is something that is unfortunately lacking in this day and age of cookie-cutter corporate institutions. I will mention Mr. Sasa Kresevljakovic and Ms Erin the front dest clerk. They are a great credit to the Hyatt Hotel system!!!!!!!!", "Date": "March 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "3", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Northern California", "Title": "\u201cLocation and service makes this place high quality.\u201d", "Author": "HumJer", "ReviewID": "UR126103299", "Content": "I spent a week working in this location and i believe it is a superior stay. I was impressed by the lobby, the room and cleanliness, and the amazing service. Here is an example of their service: I had brought a durable plastic case for a conference, but had mistakenly left the key behind. The staff at the Hyatt offered to call and price local locksmiths to assist me in opening it. If we weren't able to open it, they found a security guard who was willing to assist me in breaking it. The locksmith was able to get it open thankfully, but I appreciated all of their care. My only criticism was the price of the drinks downstairs... I would recommend trying some of Phoenix's other locales for price and quality.", "Date": "March 14, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Stockholm, Sweden", "Title": "\u201cA top hotel in downtown Phoenix\u201d", "Author": "Erik S", "ReviewID": "UR126000333", "Content": "This excellent hotel offers a perfect business location right across the street from the convention center. Rooms are spacious, comfortable and clean. Service is also perfect as well as the different restaurant alternatives within the hotel. Ordering breakfast to our room was a bit expensive but really worth every dollar. Ask for a high level room to enjoy the magnificent views. The taxi service at the main entrance is good as well as the front desk service that do not hesitate to help you with almost everything yuo could need. One drawback is the price of the WiFi service that is unreasonably high when it should be included in the room rate.", "Date": "March 12, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "5", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Jacksonville, Florida", "Title": "\u201cVery nice/Upscale, slow service\u201d", "Author": "BaronFoer", "ReviewID": "UR125948144", "Content": "Evrything about this hotel was nice. Rooms and workout room are ok akthough rooms are bit smaller than expected. The pool is very small, like a kiddie pool, no laps here. No real views from ther rooms. The lobby is very new looking and big, shame they couldn't put more of it into the rooms. The bar is a good sports bar but pricey. Location is great just across from the Convention Center a couple of blocks from the Baseball stadium and 2 blocks from a catholic Church. Check in was well below average. Front desk was very friendly but it took them forever to check in people about 8-10min per person.....", "Date": "March 11, 2012"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "West Pittston, Pennsylvania", "Title": "\u201cShould Be Better\u201d", "Author": "dad113056", "ReviewID": "UR125798866", "Content": "Upon checking in I was greeted by an enthusiastic front desk associate. I thought this is a good sign then the slide downhill began. Shower temps. never got above lukewarm, the porcelain soap dish was badly chipped in 3-4 spots and the coffee maker had NO coffee, cream, sugar ect. ect. I personally went down to the front desk to report these issues and was assured they WOULD be taken care of. 2 days later nothing. Also needs some rehab for dirty/old hallway carpets and odors that might be due to the said carpets. Happy bubbly workers are great but attention to promises and detail is sorely needed. Sorry but from a Platinum member I will look else ware the next time I'm in town.", "Date": "March 8, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "1", "Rooms": "1", "Location": "5"}, "AuthorLocation": "Pittsburgh, Pennsylvania", "Title": "\u201cDon't stay at the Hyatt Regency Phoenix\u201d", "Author": "welyho", "ReviewID": "UR125756052", "Content": "I stayed at the Hyatt Regency Phoenix for two nights to attend a conference. I had paid extra for the business package. My room was tiny, and the window faced a wall. The linens on the bed were old with large holes. Someone used the ironing board as their dinner table, and it was soaked in chicken grease. The hair dryer only blows cold air. The room's thermostat was set on 69 degrees, and wouldn't change. The walls of my room were so thin, I could hear the person in the next room SNEEZE! The large convention of high school students prevented any guests from sleeping through the night. Each time I got on the elevator, all of the buttons had been pressed.", "Date": "March 7, 2012"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "4", "Service": "4", "Location": "4"}, "AuthorLocation": "singapore", "Title": "\u201cHyatt Regency - Compass Arizona Grill\u201d", "Author": "keltzar", "ReviewID": "UR125708199", "Content": "We didn't get to stay in the hotel, but we were on holiday in Phoenix and my wife and I spent our wedding anniversary dinner at the Hyatt. It was more by chance really, we had gone up there for a drink and stayed on through dinner... and we could not have asked for a better way to spend our anniversary. The view was spectacular as it revolved , the food was quite good ... and the service was attentive (though some of the waitresses did not seem to really speak english). I thought I wanted to balance the views of the other poster who seemingly had less of a good time :)", "Date": "March 6, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "2.0", "Value": "2", "Sleep Quality": "2", "Rooms": "2", "Location": "3"}, "AuthorLocation": "denver", "Title": "\u201cNot up to usual Hyatt standards\u201d", "Author": "2banadventurer", "ReviewID": "UR125646755", "Content": "Rooms are noisy. Bathrooms are so small that they are almost non-functional. You definitely can't have two people in at the same time. The door barely clears the toilet. I will not return.", "Date": "March 5, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cGreat Downtown Location Average Rooms\u201d", "Author": "mflan46", "ReviewID": "UR125605517", "Content": "The location is perfect if you are going to any downtown venue, however for the price and considering it is a Hyatt brand, I did not find the accommodations to be of a 5 star quality. The check-in process was very smooth and the staff were very helpful. I was actually upgraded as I am a platinum member, however the room was not substantial, the bed was a bit uncomfortable and there were no added benefits or services that I usually get at a hotel in this price range (free water, club lounge, etc). The fitness room was a bit small, and could have used a little upkeep on the equipment, however it had everything that you need. No major complaints, except that the price was a 5 star price, and the hotel was more of a 4 star hotel.", "Date": "March 4, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Overall": "3.0", "Value": "4", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Tampa, Florida", "Title": "\u201cA leetle less than one would hope\u201d", "Author": "trripman", "ReviewID": "UR125481382", "Content": "This is after all a Hyatt Regency- which I think of as one of the better Hyatt brands. Still, it's more or less an average business hotel with the usual flaws you see when things aren't being run punctiliously. As usual these tend to be trivial but you wouldn't (probably wouldn't) see them at a Four Seasons or Ritz-Carlton. The toilets in the lobby were, um, apparently not being well cleaned when I was there. Not to be obsessed with this but the toilet in the room was unstable on it's moorings. The bed sagged. As I said,nothing earth shattering but adjust your expectations. BTW the appetizers at the bar during happy hour were not bad at all. The check in people were exceptionally helpful and friendly- I am starting to think that Hyatt gets this right.", "Date": "March 1, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Santa Clarita, California", "Title": "\u201cNice room and very friendly staff!\u201d", "Author": "quebec80", "ReviewID": "UR125264230", "Content": "I loved the easy check-in system. With a swipe of my credit card at the front desk kiosk, I was able to check-in quickly and easily. My room was very clean. The bed was comfortable and had plenty of pillows! The staff was incredibly friendly and very responsive to any request. The hotel was well-situated for the convention center (my reason for choosing this hotel) and within easy walking distance of several restaurants. The pool seems small compared to the size of the hotel, but since I stayed here in February, I did not use the hotel pool. The fitness center was great. My iPhone plugged right into the treadmill, so I could easily listen to music or watch t.v. right on my treadmill. My only real complaint about this Hyatt was the $13 charge for the Internet. For the prince of the room, I felt the extra $13 was excessive.", "Date": "February 27, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "2", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "MT", "Title": "\u201cOlder and average\u201d", "Author": "KristyLH", "ReviewID": "UR124875096", "Content": "Rooms were average and old. Shampoos soap conditioners are stinky- bring your own. The service was good when we asked for things they were prompt about bringing and fixing our non-draining tub. They are charging way too much based on what you get at this old rundown hotel.", "Date": "February 20, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Edmonton", "Title": "\u201cGreat downtown hotel\u201d", "Author": "ShaunEdm", "ReviewID": "UR124741190", "Content": "Perfectly placed hotel downtown Phoenix. The service was great as we were upgraded to the Presidential Suite. The room was HUGE and larger than most people's condos. The amenities were aplenty in the bathroom with full soap bars and high quality shampoos. Very clean throughout with a great view of Scottsdale. The hotel being in the downtown area lends to a dull night life if there are no sports games going on. Better to choose Scottsdale for your hotel needs.", "Date": "February 17, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "3", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Richland, Michigan", "Title": "\u201cGreat Place for a Conference\u201d", "Author": "BellaBenoni", "ReviewID": "UR124683219", "Content": "I stayed at the Hyatt Regency Phoenix in February, and besides the beautiful weather, I really enjoyed the amenities and food choices at this hotel. Each day, at our meetings, the lunch provided by the hotel was fresh, somewhat healthy (compared to other hotels I've stayed at for meetings), and well presented. They offered cute little desserts as well, such as a pumpkin creme brulee that was amazing! The meeting rooms themselves were fine...nothing spectacular though. They sort of crammed too many of us into a room the first day, but once we split into our break-out groups, it was much better. They provided the basic snacks and drinks, but I really appreciated that they had soda available first thing in the morning. So many places only offer soda after first break, so this was a nice surprise for those of us that take our caffeine cold. I did not get to try the revolving restaurant at the top of the hotel, since our groups went out to dinner each night, but I can only imagine that the view from the 24th floor is awesome. I ate in the bar (off the lobby) for lunch and had drinks there also a couple of the nights. The food in there was pretty good, and they offered sushi, as well as a couple of great salads. The rooms were fine. My bed was a little saggy, but I still slept like a rock. The fan was adjustable, so I could turn it up louder and not worry about hallway noise. The window was actually the whole wall, so the view was great. I was only on the 7th floor, so the view wasn't perfect, but I could see the pool and a courtyard area, so that was nice. They had what seemed like a million elevators, and they traveled at warp speed. That was such a pleasant surprise. I rarely had to wait at all for one, and even when I did, it was only a minute, at the most. I wish all hotels had that many elevators! The hotel treated our group well, and I imagine that if we decide to meet in Phoenix again, that the Hyatt will be on the short list for potential hotels.", "Date": "February 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Las Vegas", "Title": "\u201cNice location!\u201d", "Author": "Lesley41", "ReviewID": "UR124183606", "Content": "I arrived a bit early because we had business meetings in the hotel, and was quite impressed with the technology used to check in. I only had to swipe my credit card, and they knew who I was, and the computer told me my room was not ready, but that I could input my phone number and they would text me when it was ready, which they did. There was a live person standing there to help, so for those of you who may be turned off by the process I don't think it will be a problem. When I was texted that my room was ready, all I had to do was go back to the computer, swipe my card, choose a couple of options on the screen, and my room keys popped right out. Probably the worst thing about my stay was when I entered my room there was a latex glove on the floor which was kind of creepy. I used toilet paper to pick it up and flush it, and basically forgot about it after that. The room was clean and comfortable, so no complaints there, but it was really a basic room for the price, although I think all of the rooms in that vicinity are pricey. The hotel provided food for the business meetings that we had, and I do have to say I was not impressed with that, but the regular hotel food in the restaurants may have been good. I also found the prices for drinks in the lounge to be excessive. A regular domestic bottle of beer cost $5. I recommend going to the establishment across the street, as the same beer was $2 during happy hour.", "Date": "February 6, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cGreat Downtown Hotel\u201d", "Author": "PhxDoctor", "ReviewID": "UR124060571", "Content": "The staff is very professional and competent. The rooms are well appointed and some, facing out, have stunning nighttime views. Very romantic evening possible in this setting.", "Date": "February 3, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Tempe, Arizona", "Title": "\u201cVast improvements make it a good bet\u201d", "Author": "Andrew H", "ReviewID": "UR123995186", "Content": "This place has been renovated nicely. The lobby is now quite nice and the rooms are in good shape with a fresh look. Staff was pretty helpful and check in/out was speedy. It's not up to Hyatt Regency standards in my opinion, but then it's a city hotel, not a resort. Expect a cool, chain feeling a step above your suburban Hilton, witch full service hotel prices for everything for water to breakfast. But the place looks good, has. Nice pool area, and is close to everything downtown (which for tourists is probably not much you care about). Worth a stay if the price is right.", "Date": "February 1, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Overall": "1.0", "Value": "1", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Wichita, Kansas", "Title": "\u201cNext..........\u201d", "Author": "Grh2012", "ReviewID": "UR123803943", "Content": "Stay in Hyatts all the time. My three nights were three nights to many. From the check in to the check out, the room, and the places to eat were below average. There was no customer service or attention to detail. The showers lacked water pressure and didnt get hot no matter what time you took a shower.The buffet was awful, the restaraunt at the top was overpriced and the meal was not up to par. When we asked the front desk for directions to Mesa airport he told us to google it and when we asked the valet he didnt know directions. If you have two airports guests come from I would imagine having printed directions to hand out would be helpful. A very disappointing stay and if we have a meeting again in phoenix I will be staying somewhere else. Save yourself from aggravation and stay at a better hotel", "Date": "January 29, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "2", "Sleep Quality": "3", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Barnstable, Massachusetts", "Title": "\u201cThink of somewhere else\u201d", "Author": "CapeCouple", "ReviewID": "UR123578165", "Content": "Stayed there this past week (Jan. 20, 2012) while attending a conference and choose the Hyatt because of it's location right across from the Convention Center. When we checked in we were told they could not honor our request for a king size bed, but they would put us on a high floor so we would have a better view. OK, I can live with the two queens. We go to the room and open the drapes to see our view...More hotel highrises and an oblique view of some mountains. Went back to the front desk and got moved to the opposite side of the hotel on the same floor. Better. But the room itself wasn't anything to write home about. Small bathroom, with no room to turn around, torn shower curtin. The main room had 2 queen beds, a small dresser, a night stand between the beds, a desk, desk chair, and some lamps. Notice anything missing? There is no chair except the desk chair, (which is fine for the desk, but not as the only place to sit for four days. What hotel doesn't supply a chair for their guest? The linens were old and the towels were frayed and pretty much everything looked old and worn out. If Hyatt wants to be a destination hotel, they have to improve their image. Simply beacuse they are the closest hotel to a major venue doesn't mean we won't go elsewhere for better accomodations.", "Date": "January 24, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cWonderful Breakfast Buffett to Start the New Year With!\u201d", "Author": "GREENCHILEcam", "ReviewID": "UR123516733", "Content": "I stayed here on New Year's Eve. The front desk saw that I am Platinum Hyatt Member and gave me a higher floor room with a fantastic view of the East Valley!! There were plenty of parties around the hotel but I did not indulge. Stayed in my room watching movies and surfing the free internet (as Platinum member). The breakfast buffet was very good! I wanted to eat again but I was full. Attentive staff bring your drinks to you, even though they don' t have to because they come with the buffett. I charged it to my room and went back to bed. Gotta have more energy for 2012! Parking was an issue because I did not want to pay $20 per night. I found a spot across the street and kept it all night. No parking fees on holidays and weekends. Can't wait to come back to this fine hotel!! (Swimming Pool is outside and unheated.)", "Date": "January 23, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "St. Louis, MO", "Title": "\u201cIf you must stay downtown, this is a comfortable choice\u201d", "Author": "grapesucker", "ReviewID": "UR123406551", "Content": "I'm usually not a fan of urban hotels, but this one does a pretty good job of creating a resort type feel. The roof top pool is adequate for catching some sun (sun hides behind the tall buildings at around 3:45pm, at least in January. When I think of Phoenix I think hiking. Of course there are no trails in close proximity to the hotel, but the concierge recommended a 6 mile route in the city that extended into some historic residential areas and through a couple of urban parks. Very nice. The route is laid out on a handy map u can fit in your pocket. The beds and pillows were fine for a good night sleep.", "Date": "January 21, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "3.0", "Value": "2", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Tulsa, Oklahoma", "Title": "\u201cOnly average hotel in downtown Phoenix\u201d", "Author": "7Eileen", "ReviewID": "UR123321773", "Content": "Overpriced hotel in a good location-close to mass transit, cultural events. No microwave, refrigerator or in room safe. Small coffee maker in bathroom and toiletries were good. No airport shuttle and no free wi-fi in the room either. Staff was helpful and efficient. Room was clean, spacious and modern. The Grill restaurant was OK, and the breakfast buffet was fantastic, as were the servers. The Compass Room was open for limited hours. The business area and printer for ease of airport boarding pass printing was useful but expected for this level of hotel. Then there's the cost of parking: $9 to $12. a day. Would not stay here again as there are many other hotels to choose from in the immediate area.", "Date": "January 19, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Ottawa, Canada", "Title": "\u201cComfortable stay\u201d", "Author": "banb", "ReviewID": "UR123234200", "Content": "Stayed for almost a week to attend a conference at a great rate. Convenient location near public transit, restaurants, shopping, venues. Approx. $20 for taxi from airport, no shuttle service. Car rental on sight. Staff were friendly and helpful. The concierge staff were very helpful as I regularly had questions about sights and recommendations. Room was spacious, clean, comfortable and modern. I appreciated the ihome dock. It was too cold to enjoy the outdoor pool. The revolving restaurant had great food and excellent view. Unfortunately, it was only open for dinner so the view was limited at night.", "Date": "January 17, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Spring, Texas", "Title": "\u201cGreat Experience\u201d", "Author": "txvig", "ReviewID": "UR123232160", "Content": "We stayed here while in town for the Arizona Marathon. The hotel was very conveniently located - one block from the Convention Center Expo and two blocks from the starting line. The self serve parking garage is conveniently located across the street and was reasonably priced - $19 per day. The rooms were nice and comfortable. The hotel staff were all extremely pleasant and helpful and really made the stay nice. You don't mind paying a little extra when the staff is this committed to helping you enjoy your stay.", "Date": "January 17, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "4", "Rooms": "3"}, "AuthorLocation": "Southampton, UK", "Title": "\u201cAverage business hotel with great revolving restaurant\u201d", "Author": "Gemma1977", "ReviewID": "UR123185447", "Content": "Only stayed one night en route to San Diego. Nice enough business-style hotel in downtown with great access to sports arenas and convention centre. Room and bathroom standard. Took three attempts to get a working iron, but otherwise no problems. Loved the self service check in/out booths. What was excellent was the revolving restaurant. Had good food (huge portions though!) with truly excellent service. Sadly after 16 nights in 7 hotels on honeymoon have forgotten the waitress' name - but she made our dinner really special.", "Date": "January 16, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "2", "Sleep Quality": "3", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Calgary, Canada", "Title": "\u201cSo-so.\u201d", "Author": "Jo_Nied", "ReviewID": "UR123174087", "Content": "Internet gouging! Internet is $12.50 per device, per day (forget about bringing your Ipad if you have to bring your laptop). $6.00 bottles of water are placed in the rooms. 1-cup-maker cheap-cheap-bad coffee in the rooms. Room movie rental is $18. The buffet breakfast is a 5 out of 10 --- very blaseh average, with an extra side of grease. There's no upside to this hotel- nothing is horrible (except the internet gouging), but nothing great stands out either. Not a good value for the $$.", "Date": "January 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Tempe, Arizona", "Title": "\u201cNew Years Eve\u201d", "Author": "dsparis1", "ReviewID": "UR122590045", "Content": "My husband and I along with four other couples stayed at the Hyatt Regency on New Years Eve. We were able to all get on the same floor near each other and since our room was the largest on the corner of the building, it became the party room. We enjoyed some time out at the pool & jacuzzi and met later on for a happy hour in our room before dinner out. The service was great and everyone was very helpful. Also, the hotel is in a great location for restaurants, theatre, night clubs, etc. Everyone had a great time there.", "Date": "January 5, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "1.0", "Value": "2", "Sleep Quality": "5", "Rooms": "5", "Location": "2"}, "AuthorLocation": "Greensboro, North Carolina", "Title": "\u201cHyatt Regency_ Compass Arizona Grill\u201d", "Author": "Fair_reviewer_NC", "ReviewID": "UR122550570", "Content": "This is a review of a Hyatt's Regency rooftop revolving restaurant - COMPASS ARIZONA GRILL. The restaurant opens @ 5.30 pm. We were seated rather promptly by a table at the window with a view of the downtown's numerous skyscrapers occupied mostly by bank institutions. If you came to Phoenix downtown in hopes of browsing small shops like other ordinary city, you won't find ANY in Phoenix but you will find plenty in Scottsdale 15 minute away ( by car). To turn around once, takes approximately an hour; during which we were served our meals. Please DO NOT mistake all the awards proudly displayed on the walls for ZAGATS -they are not - and very likely for a good reason. The bread you get is nothing fancy, a regular corn bread. My order of eggplant bisque tasted nothing like eggplant but rather like a heated generous scoop of lightly seasoned heavy cream. My party ordered a mushroom flat bread with goat cheese which tasted quite interesting ( in a good way, we like to explore). For the main course I ordered a grilled salmon with asparagus. All tasted fine but only thanks to all the butter my food flooded in and was clearly added to make up for LACK OF FLAVOR. My party ordered the special- a medium steak with scallops. The steak arrived medium rare with seared scallops the size of a track tire - again no seasoning besides butter whatsoever. We found out the price ($ 50.00) only when the bill arrived. The most odd food of the evening was my side order of RISOTTO???? - a breaded and deep fried cake Of some odd mix of rice and Mac cheese? - which was promptly sent back.... The salmon was $32.00, the bisque and flat bread about additional $25.00, glass of wine and one bottle of still water. Interestingly we were charged 2 x $5 because we were party of 2 regardless that my companion never even touched the glass. Despite visiting from NC I do understand that water in Arizona is scarce and perhaps pricey, still imagine a large table of some 12 folks sharing few bottles of wine and everyone paying for water even if only the driver was drinking it????? The staff was courteous but for the price -about $160 including gratuity I would expect a little more. We are foodies willing to pay the price, but unfortunately the food in Compass Arizona Grill is way to overpriced even for the view of the city and did not live up to our expectations, for better lack of words.", "Date": "January 5, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Tucson", "Title": "\u201cNot great ... but good!\u201d", "Author": "Horseintown", "ReviewID": "UR122419779", "Content": "We just spent the last two nights of 2011 in Phoenix. We were very pleased with the location of the hotel. Our room was on the 21st floor, nice view. The lobby is modern and nice, very pleasant first impression. Elevators were not enough for the people traffic going up and down. Employees were constantly diverting \"elevator traffic\" traffic to service elevators. Not a big deal for us. Corridors where a little \"worn out\". The room with outdated popcorn ceiling was small but pleasant. There was no fridge, but what bothered me the most was the towels. They were rough and worn out, not a pleasant thing to wrap yourself into. The allover experience was good.", "Date": "January 2, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "3.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Atlanta", "Title": "\u201cTerrific staff hampered by lackluster building, added fees\u201d", "Author": "94Q45T", "ReviewID": "UR121871216", "Content": "Generally, nicer hotels have great staffs well trained to make their guests stay pleasant. In this case, the staff came across more like family (the good kind) happy to have me. From cleaning crew to front desk, I have never experienced such a friendly bunch of folks. They all seemed very happy in their work. The downside is that the design of the building is sterile and unappealing (to me, anyway). This was an usually cold week in Phoenix (below freezing at night and low 50's day). The hotel common areas never seemed to warm up. In the room, I had the thermostat set for 74, while at home it's usually set for 68 at night. The room was spacious and well appointed. I could do morning exercises with no problem. There were plenty of convenient outlets for charging devices without having to unplug lamps or move furniture. There was a nice fitness center with variety of weight machines, free weights, bands and cardio. It was a couple of machines short of being complete, but better than most. The hotel also offers in room support fro exercise with channels devoted to it on the TV. The location is very convenient to performing arts and sports venues as well at to the large convention center. The train from the airport stops one long block away, and there is a self park garage across the street (valet service is available). There is a nice bar and an Einstein's Bagels on property. The second floor restaurant really is more of an open air eating area devoid of atmosphere. It features a decent but unremarkable breakfast buffet for $15.95 which includes coffee and juice. That's a much more reasonable price than at other Hyatts I've tried. The fees will kill you. I like higher floors, but this is the only time I've been charged extra for that that ($5/night), and I was not informed of the extra cost. The view was awful since there are several tall buildings nearby, and the practice is a good reason to choose another chain. Internet is $15.95. That's becoming more common, so frequent travelers will be better off with the USB cellular data modem from their carrier. The bed was great, the room quiet, and the shower uncommonly good. Housekeeping was very effective and seemed to learn my habits and preferences ( stayed several nights). There are some other restaurants within walking distance. I didn't see any upscale ones, but also did not walk around much due to the weather. Steve's across the street is short on atmosphere, but friendly folks, free internet and really good food (try the ostrich burger). If there are no events downtown, this is a dead area. When there are events, it's pretty crowded and parking can be a problem.", "Date": "December 18, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Salt Lake City", "Title": "\u201cGreat place to stay if your business takes you downtown\u201d", "Author": "PG32", "ReviewID": "UR121498813", "Content": "It is difficult to imagine a more convenient location if you are visiting the Phoenix Convention Center. Situated directly across the street, the Hyatt is a very safe bet. The property is a bit old and beginning to show its age but holding up very well. The nights I stayed were sold out and I did not hear another guest while inside my clean and comfortable room. We dined in the revolving restaurant one night and were quite impressed. the lobby bar and grill offered a nice, more casual setting as well. Service was impeccable. Enjoy your stay.", "Date": "December 7, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Blue Springs, Missouri", "Title": "\u201cPhenomenal hotel! Lots to do and see within a short walk!\u201d", "Author": "Dustin H", "ReviewID": "UR121436536", "Content": "My wife and I just stayed at Hyatt Regency Phoenix in November 2011, after not having stayed there in a few years..... This hotel is beautiful- they did an excellent job with the $15m spent on the December 2009 rennovation! There are a variety of great restaurants within the hotel (including sushi in the bar!), but the best part is this hotel's proximity to the new downtown attractions. Believe me, downtown Phoenix is not the same as it was just 5 years ago. A short walk from the side door of the lobby will put you at Phoenix's new 'CityScape' entertainment area that is full of shops, restaurants, and entertainment. Or walk just steps out the front door and see the newly expanded, renovated Phoenix Convention Center or Arizona Center! Might not be the newest hotel in Phoenix, but certainly one of the best in quality, service, and value!", "Date": "December 5, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Minnesota", "Title": "\u201cVery nice stay in downtown Phoenix\u201d", "Author": "Four_Ball", "ReviewID": "UR121333493", "Content": "The Hyatt Regency Phoenix was a nice choice during out stay in downtown Phoenix. It is conveniently located, adjacent to the convention center and athletic complexes. We took advantage of the light rail to get to Tempe and other areas - a very nice benefit. The hotel itself is very nice and clean. The sportsbar in the lobby is a great place to catch an evening drink or meal. The rooms were not spacious, but very clean and well-decorated. The outdoor pool was small, but in a downtown setting was probably about what we expected.", "Date": "December 2, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Anchorage, Alaska", "Title": "\u201cGreat hotel in a perfect location!\u201d", "Author": "Ivan30501", "ReviewID": "UR121317934", "Content": "I really enjoyed this hotel. The rooms are nice and the bed is very comfortable. I was there for a comference and did not have personal transportation but this hotel is located in the center of everything. The glass elevators provide a great view of the city. The hotel staff was very friendly and helpful all the time. I really enjoyed staying there for a whole week!", "Date": "December 2, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Charleston, South Carolina", "Title": "\u201cGreat location and service\u201d", "Author": "threecedars", "ReviewID": "UR121130832", "Content": "Beautiful, comfortable lobby with Southwestern decor, excellent and friendly service, and extremely convenient to the convention center, sporting arenas, restaurants and everything downtown. Gorgeous views of the valley from the upper floors and super fast elevators. Einstein Brothers Bagels is located right off the lobby, which was nice for a quick breakfast. The front desk has an excellent map of downtown that lists nearby restaurants and important buildings. Networks Bar and Grill is a nice place for a nightcap or late snack. The only thing I didn't like was the toiletries. They had a medicinal scent, so would recommend bringing your own. Highly recommended.", "Date": "November 28, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Alberta, Canada", "Title": "\u201cFREE INTERNET NOT!!!\u201d", "Author": "Bullet54", "ReviewID": "UR121057875", "Content": "There was only one thing that was not perfect...Internet was Almost $13 per day Are we in the Stone Ages? All the restaurants outside the hotel had free internet but not the Hyatt? We stayed for a week and the stay was lovely, TV was awesome, pool was perfect, fitness room has state of the art machines and lots of towels and unlimited water. Loved the toiletries and the nice thick bath towels...the view from the upper floors is incredible...would stay there again for sure...close to everything downtown. Just have to walk a block to get some internet that is everywhere except the Hyatt. :)", "Date": "November 26, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Orlando, FL", "Title": "\u201cWell worth it...\u201d", "Author": "trvlrOrlando_FL", "ReviewID": "UR121056491", "Content": "Really nice hotel. Well appointed and modern. I ordered room service twice during my stay and loved it...very unusual to get such great food and service when ordering at a hotel. This one is well worth it.", "Date": "November 26, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Jacksonville, Florida", "Title": "\u201cPlush located downtown close to everything\u201d", "Author": "BaronFoer", "ReviewID": "UR120968285", "Content": "Nicely appointed with excellent sleeping beds. good restaraunt but at Hotel prices. Workout room is outstanding and it has a pool. Location os what's it's all about at a normal price for Hyatt. several mexican restaraunts in the vicinity along with a small mall with theaters and places to eat. catholic church right around the corner. Overall not too bad.", "Date": "November 23, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "5.0", "Value": "4", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "southern california", "Title": "\u201cGreat Hotel\u201d", "Author": "nomad1957", "ReviewID": "UR120576888", "Content": "Had a wonderful time at the Hyatt Regency Scottsdale. Great room Great pool, except water slide was not open Great staff except for, not so great valet service, very slow!", "Date": "November 14, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Phoenix, Arizona", "Title": "\u201cGreat Hyatt\u201d", "Author": "reviews1phxaz", "ReviewID": "UR120575000", "Content": "THis hotel is a great chouce is traveling to downtown Phoenix. Everything is within walking distance. Our room was nicely decorated and had a huge balconey, not much of a view but huge. The self parking was 12 a night and valet is 18. I would stay again for the right price. I did Pricelines name your own price and got a great deal.", "Date": "November 14, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Fort Collins, Colorado", "Title": "\u201cGreat facility close to convention center\u201d", "Author": "Steve B", "ReviewID": "UR120442815", "Content": "Stayed at this hotel for 4 days in October. I was attending an event and the convention center and this hotel's location is perfect. I stayed in a king bed room on the 8th floor. I had a view of the mountains. The room was very nice, what you should expect for convention hotel prices. The weather in Phoenix this time of year was perfect. The concierge lined us up with a great golf outing, and the price was very reasonable. I enjoyed dining at the various establishments downtown. The downtown ambassadors are very helpful. The light rail is nearby and can connect you to many other opportunities, which may be welcome to anyone staying downtown. The Phoenix convention center is the best facility of its type I've used.", "Date": "November 10, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Washington DC, District of Columbia", "Title": "\u201cexcellent hotel for a convention\u201d", "Author": "danacaryindc", "ReviewID": "UR120227607", "Content": "There is absoultely nothing to do in downtown Phoenix except go to a convention. This is great convention hotel because the service and rooms are excellent. It also has a nice work out facility and pool.", "Date": "November 6, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Chanhassen, MN USA", "Title": "\u201cConvention Friendly Hotel\u201d", "Author": "msp2phl", "ReviewID": "UR119958902", "Content": "Great location if your in downtown Phoenix. The hotel is directly across the street from the convention center and with in walking distance of Chase Field and USAirways Center. The hotel check in process was easy and friendly.The rooms were well appointed and clean. The king size bed was comfortable. The bathroom was a little on the small size for the size of the room. The biggest con for the hotel was the internet fee. You'll pay a service fee for each device that needs wireless, for the price of the room internet service should be included especially since this is a convention center hotel. The view from the 24th floor resturant was fantastic; the food was just ok. If your company is paying stay here, if your footing the bill I am sure there are other options.", "Date": "October 31, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Seattle", "Title": "\u201cGood hotel for convention attendees\u201d", "Author": "2dman", "ReviewID": "UR119954067", "Content": "I was attending the IFMA show in the convention center and stayed here for 2 nights. Overall this is a fine hotel for conventions and its location directly across the street is a plus, particularly if you are carrying items. A big plus is that they don't have a fee for accepting packages sent to them in advance for exhibiting at the shows. I had a few hiccups in checking in. First, I am not too fond of their terminals at the check-in counter; they are confusing and the people behind them end up helping you anyway. I had booked an upgraded corner king suite with balcony, as I had anticipated my wife coming along and thought she would enjoy the view and sun. Plus, I like a room with lots of light. Unfortunately when I got to the room I discovered several things; first, it was a handicap room, which I hate. My feeling is that at this price in particular I should have been notified; I definitely will ask at hotels in the future. Second, this was not a corner and looked out onto a sitting area at the same level. This was a problem because there was basically a sidewalk outside my window, so anyone waling by could look into the room. This meant that I had to keep my curtains closed constantly, which made the room tomb-like. See my photo below of my view of Phoenix. In addition, the walls transmitted noise from the room next door, apparently being used as a meeting area for some convention people. The room itself was large and fairly well appointed with a large flat TV. the bed was very comfortable; the work desk was fine. A minus was that there was no minibar. By the way, there is no bar at the hotel pool either. The tap water tasted unusually bad, to the point that I didn't want to drink it or make coffee with it. They must realize that, as they had 2 bottles available in the room, but charged over 5 bucks each; forget it, I bought some at the store below. On the plus side, the entire staff was very upbeat and helpful. The facility was modern and clean. I think in general visitors will find the rooms to be fine. The surrounding area was clean and safe, but at night the area is dead. The selection of restaurants is fairly small. People seemed to linger at the Networks lounge on the ground floor.", "Date": "October 31, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "5", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Lakewood, Colorado", "Title": "\u201cIt looks nice, but....\u201d", "Author": "jjtmcd", "ReviewID": "UR119943572", "Content": "Stayed there for a conference last week. Location was great, right across the street from the convention center but at $275 a night I expect more. The staff was really quite good, pleasant and professional. High marks for them. And room darkening curtains rocked! You could sleep thru the day if you weren't careful. The bad was the price for internet, irks me to have to pay on top of the room fee when a cheap hotel gives it for free. The food from room service was consistently bad. The wall paper in the bath had some odd staining and the TV had a bad signal with diagonal lines on nearly every channel. Nice that they provide two bottles of water in the room until you see that they'll charge you $5 if you actually drink them.", "Date": "October 31, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "2.0", "Value": "1", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Tucson, Arizona", "Title": "\u201cPay DOUBLE for internet; $$$ parking; all price, no perks\u201d", "Author": "Eric V", "ReviewID": "UR119680045", "Content": "This is a clean and nicely designed hotel. But for what you pay, you get very little value beyond pretty decor. The stingers are internet and parking. INTERNET: You'll pay $12.40 per 24 hours for EACH DEVICE. I logged into the hotel's wi-fi on my laptop and my phone. That meant two internet service charges each night: Almost $50 for a 2-night stay! I think it's ridiculous these days to have to pay for internet at my hotel. Cheap hotels don't charge for it -- why should a premium hotel? And they ding you again if you want to use wireless on your phone? PARKING: You have 3 options. Valet parking at the hotel is $27 a day! Self-park in the garage next-door is $12 per exit. So if you aren't planning to go anywhere once you park, that's what you'll pay. But if you even make one excursion, you're up to $24. Alternately, they'll sell you an unlimited in/out pass for $19 a day, but it has to be for every day of your stay. Park on the street? Not really an option. Phoenix meters charge up to 8PM on weekends, are $1.50 an hour, 2 hours max and only take coins. In the end, I paid more than $100 for parking and internet for a 2-night stay, arriving late Saturday and leaving Monday. Beyond that, the rooms are small, have no mini-fridge or mini-bar, no robes, the beds are OK but nothing special -- basically none of the things you'd expect as \"premiums\" for a premium hotel. So like I said -- the decor is very pretty. And the room was very clean. And you're in downtown Phoenix. And all added up, doesn't justify what you pay. Come hang out in the lobby, then go stay somewhere else where you get a better value for what you pay. Hyatt, you need to step up your game.", "Date": "October 24, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Chicago, Illinois", "Title": "\u201cIt's what you would expect from a chain hotel\u201d", "Author": "europe_tvlr", "ReviewID": "UR118791610", "Content": "We stayed at the Hyatt recently for a conference. We were upgraded to a corner room with mountain views, which was quite nice. The room had a king bed, sitting area with a couch and chairs and a large flat screen tv. Internet was included in the price; however the connection was quite slow and at times non-existent. The location is great, near the stadium, conference center, shopping and restaurants. The bottom line is...it's a nice hotel with all the things you would expect from a chain hotel. If you can get a reasonable price, it's worth it.", "Date": "September 30, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "4", "Rooms": "5"}, "AuthorLocation": "Tampere, Finland", "Title": "\u201cBest hotel in downtown Phoenix\u201d", "Author": "enskatar", "ReviewID": "UR118781591", "Content": "In September 2011 I spent 11 nights in this hotel. There's not much to see in downtown Phoenix, but you can get easily to Mill Avenue and Scottsdale and other good places by light rail or by bus. The hotel itself is great - clean rooms, large LCD tv, couple of good restaurants... If I ever visit Phoenix again, I will choose this hotel again for sure!", "Date": "September 30, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Albuquerque, New Mexico", "Title": "\u201cNice but pricey\u201d", "Author": "sfairborne2001", "ReviewID": "UR118677183", "Content": "Stayed at the Hyatt last week for a conference at US Airways Center in downtown Phoenix. It was still HOT at 103, but the hotel had a welcoming water-mist system as you entered the lobby. It was a nice touch and really helped to cool things down. The staff were courteous and helpful, providing plenty of information about the area and where the good places were to eat. When we changed rooms (for bigger beds, not because anything was wrong with our first room), the staff were more than accomodating, and moved us to a new room (upgrade) for no extra charge, AND sent a valet to help us move our luggage. It really made a difference. The rooms were a little smaller than we are used to, and decorated in a contemporary style. The decor reminded me of Santa Fe, with bold southwest colors. The only vanity was located in the bathroom, so if it was occupied, the wife's makeup had to wait. The beds were terrifically comfortable, and I wish I could have slept in them longer! The hotel was very clean, and the restaurant we ate at (Network?) was tasty and reasonable. Overall a very pleasant stay, and I would recommend it due to the ammenities and experience. Location was convenient to the Center and Chase Field (Diamondbacks), and all points that I was interested in. I guess that's why it was worth paying a little more than what I usually do.", "Date": "September 27, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "2", "Location": "5"}, "AuthorLocation": "Charlotte, North Carolina", "Title": "\u201cStay at the new Phoenix Westin\u201d", "Author": "oahulady66", "ReviewID": "UR118635790", "Content": "I am a frequent business traveler and am starting to provide reviews so others know the great and not-so-great. I would call this place \"incredibly average\". I don't think I stay at the nicest places, but I will admit I'm getting so I expect some things that I call basic... like a towel rack, enough hangers, and a safe. Am I asking too much? Pros: - Very nice check in and concierge and operator... very nice people - Quick and easy change to get a late check-out an hour after normal time - Great downtown location - Comfortable bed and pillows - Plug on bedside lamp (this is very nice) and 2 plugs on lamp on table (If you think this obsession with plugs is weird, try staying in a room where it's hard to find a single one and then you'll realize how many things you need to plug in (esp if you're working there for several hours) - Ginger-scented Hyatt bathroom amenities smell nice (I'm reaching for compliments here) Cons: - 50 mins room service, at 4:00 pm (!!), for one caesar salad and one bottle of water - Room service salad was incredibly average - TV has an HDMI input but the \"input\" button on the TV doesn't actually work, so the input is moot - TV remote is so worn, only the number \"5\" can be seen - TV doesn't swivel all the way to be seen on the bed, and there is only one small armchair otherwise - Bathroom is tiny. Has NO towel racks at all... just ONE hook. One? - Not enough hangers in the closet - No drawers, only open shelves - No refrigerator or mini bar (I usually empty it, get my own sodas as I don't drink coffee, and get milk for morning cereal to try to counter the \"fat traveler effect\"... no luck on this trip) - No in-room safe - Desk is too small to comfortably fit a laptop and a room service tray - Tub shower (vs. a nice tiled \"walkin\" shower)... - A lot of activity on my floor - people in and out all night. It was if they put everyone on one floor to make all their work easier. Not great for noise although not too disturbing (just odd). More: - I didn't try internet as I have an aircard - Colleagues said fitness room is nice but I walked instead, so can't verify I recently stayed at the new Phoenix Westin and it was DIVINE!! Standard room came with a couch, chairs, huge desk, empty refrigerator, lots of coffee, huge foyer, huge bathroom, walk-in shower you could switch between \"rain\" and \"regular\", great TV with HDMI input, etc. Tons of public sitting areas to have a business chat as well. I would HIGHLY recommend it over this worn Hyatt.", "Date": "September 26, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "3.0", "Value": "2", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "London", "Title": "\u201cNice hotel, but overall service isnt where it ought to be\u201d", "Author": "dannysherwood", "ReviewID": "UR118414193", "Content": "A great modern hotel not too far from the airport and downtown services. Great sized rooms, clean and tidy, modern finishes and a great reception area. Staff were very friendly and helpful. But would i stay here again? No. The biggets niggle for me was no free wi-fi, and a charge of $12.50 for it per device that you logged onto. Utter joke. So for 2 iPads and a phone it was nearly $40 of wi-fi charges for 24 hours, when queried reception said thats what it is, you have used it so you need to pay. In my opinion if a small chain-free hotel can manage to offer it for free then so should a huge chain like Hyatt. And ive stayed in other Hyatts where it it is free. Id never stay here again on this alone. Add to that a chareg for late checkout of half a days room rate at $90 for asking for a 2 hour extention to latest check out time again seems a tad harsh. The hotel wasnt that busy so it isnt like they needed the room there and then. A small fee id accept but half a days rate is again a bit of a joke. In summary a great hotel room wise and decor wise in a good downtown location, friendly staff but with rip off wi-fi charges and other odd policies id avoid this place and go elswhere. There is a Westin next door and other hotels arpund which would probably be better value all in all", "Date": "September 21, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Potomac, Maryland", "Title": "\u201cOne of my favorite Phoenix hotels\u201d", "Author": "BruValM", "ReviewID": "UR117552921", "Content": "I am a weekly business traveler and frequently travel to Phoenix. I have stayed in many Phoenix hotels and really enjoy the Hyatt. Service here is excellent and very attentive. The hotel is clean and well-maintained. The downtown location is ideal. I stayed here in July and August 2011 and will return in September. Breakfast buffet and service are excellent and food at the hotel bar/grill is also good. This hotel is a winner.", "Date": "September 1, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Winnipeg, Canada", "Title": "\u201cExcellent place to stay - very nice\u201d", "Author": "sleepsox", "ReviewID": "UR117546916", "Content": "Great place to stay while in Phoenix. Rooms were spacious and well decorated. The hotel is situated nicely down town. Walked to Chase Field for a ball game. Parking was extra but not expensive. The gym was excellent. Lots of equipment and 24 hour use. Very nice! Pool was private and clean. Loved the Einston Bros. deli on the main floor. Great for a quick bite to eat. Only issue was that WIFI is extra fee. Highly recommended place. I would definitely stay there again.", "Date": "September 1, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cGreat customer service & large comfy rooms!\u201d", "Author": "Aussiej36", "ReviewID": "UR116861565", "Content": "The customer service was exceptional at the hotel, in particular from Erin at reception. She was sensational and an example of what customer service should be! My entire experience at this hotel was great. As a priceline customer i was expecting to be given a room & not have an option, I got to choose where in hotel I would like to be & after requesting a king high room I was given a massive room on the top floor of hotel w/ amazing views! Was very happy they didn't discriminate how I booked and I had a great stay. Room was very clean, lots of amenities and housekeeping were very fast! Only problem was having to pay for Internet in the room & again downstairs if u wanted to print, turns out there is a computer to print boarding passes which I didn't see till I had paid to use computer in business centre. Ate at sports grill networks & my veggie burger & fries were great & value for money if u don't want to leave hotel. Directions from staff were clear & accurate, they know the area well. Would not hesitate to stay here again or recommend to people.", "Date": "August 17, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Hot Springs, Arkansas", "Title": "\u201cFor Conventions, This Place Rocks!\u201d", "Author": "Jack B", "ReviewID": "UR116446912", "Content": "Step across the street to enter the convention center! Can't beat it in the heat of Phoenix! If the restaurants are too expensive for you, step out the side entrance and cross the street to enjoy a $7 full breakfast with eggs, meat and potatoes at Steve's Grill. Hotel is clean and very nice. Pool is great for relaxing, but the jacuzzi jets did not work.", "Date": "August 8, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "4.0", "Value": "4", "Service": "5"}, "AuthorLocation": "Liverpool, Pennsylvania", "Title": "\u201cGood Center City Location\u201d", "Author": "SheriBobLove2Travel", "ReviewID": "UR115934760", "Content": "Close to the ball parks. I was able to go to a pre season suns game. Everything in the down town is within walkinb distance. Easy drive to Frank Lloyd Wrights house, and a day trip to Sedona", "Date": "July 28, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "3.0", "Value": "3", "Service": "3"}, "AuthorLocation": "Flagstaff, Arizona", "Title": "\u201cnicely remodeled rooms, terrible housekeeping\u201d", "Author": "Flag1_11", "ReviewID": "UR115765629", "Content": "My husband and I stayed here while attending a baseball game. I read the hotel was recently remodeled and was interested. The last time we stayed here the rooms needed an overhaul. PROS: valet and bellmen were quite nice. Ryan (bellman) went above and beyond when we hit a snag with receiving the wrong room. He called the front desk, had us switched, moved us to the correct room, went down and retrieved the new keys for us. Very nice, especially since I am somewhat handicapped. CONS: we had two queen beds but only one chair (desk). We opted NOT to have room service since one of us would not have a place to sit and eat. Really...just 1 chair? Not even an ottoman or comfortable chair. Bathroom is very small. Can sit on the toilet and brush your teeth at the same time. I don't remember them being this small. May be another reason we stopped staying. Well, you already know the front desk error now on to housekeeping. We arrive and immediately notice our room had just a sliver of toilet paper (no extra roll) and 2 decaf coffee pods. We rang housekeeping and asked for more toilet paper and regular coffee (person did not speak english). Waited for a little while but no one showed up. Left room and when returned noticed 2 rolls of toilet paper but no coffee, gave us more hand towels instead. I travel with extra coffee pods thank goodness. The next day we left and upon returning the room is made up but a dirty towel (left on bed by mistake) is on the carpeting. The next morning we are ready to shower and check out. No washclothes!! Lots of towels but no washclothes. This time we called and an english speaking person answered and we received washclothes within half an hour or so. We are rewards members so found some of the service was a bit lacking. Is housekeeping really this bad with this economy? Someone good must need a job. So, we may be trying the new Sheraton down the block the next time we stay in downtown Phoenix.", "Date": "July 25, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "5", "Overall": "5.0", "Value": "5", "Service": "5"}, "AuthorLocation": "La Jolla, California", "Title": "\u201cGreat hotel, comfortable beds\u201d", "Author": "drmary569", "ReviewID": "UR115267896", "Content": "Right next to the convention center. Nice big hotel. short walk to the Arizona Center. Einstein bagels in the lobby for easy breakfast. Would stay here again.", "Date": "July 11, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "5", "Overall": "4.0", "Value": "5", "Service": "5"}, "AuthorLocation": "Missouri", "Title": "\u201cGreat staff, location, and value\u201d", "Author": "jpap10", "ReviewID": "UR114972519", "Content": "I would recommend this hotel. My family stayed for one night while passing through to LA, and it met our needs perfectly. Location is right downtown near convention center and ballpark. The young lady who checked us in was quite helpful and courteous. The room was clean. The public spaces were clean and well-decorated. Parking is free downtown from 8 p.m. to 8 a.m., and there are PLENTY of spaces available very close to hotel. We parked right outside the side door. This might be different if the baseball team is in town. The pool is kind of small, but not bad at all. Internet is NOT FREE. I find it hard to believe that anyone pays for internet. Hyatt should provide this as a free service. Overall, a great night.", "Date": "July 2, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "4", "Overall": "1.0", "Value": "1", "Service": "3"}, "AuthorLocation": "Albuquerque, New Mexico", "Title": "\u201cWould not give this hotel 3.5 stars! (Maybe 1 star!!!)\u201d", "Author": "MeInWonderland", "ReviewID": "UR114660722", "Content": "This hotel is rated as a 3.5 star hotel yet it is a far cry from anything close to a 3.5 It feels like the hotel across the street the San Carlos (a two star) offers more than this 3.5 star. The bed was very comfortable - but that was the only nice part of this entire stay. However, unfortunately the hotel was not able to accomodate my husband's and my need to for a single king bed. Instead we had to sleep in two seperate beds. The parking is a pain! It would be much more convenient if it was not so expensive! ($20 for two nights we spent $40 in just parking fees!) And, it's quite a bit of money for internet. We paid $12. This really is a shame, considering just a cross the street that 2 star hotel offers free internet and much cheaper parking. I guess you need to pay more money for the free features of a two star at a 3.5 star hotel. Very frustrating!", "Date": "June 22, 2011"}, {"Ratings": {"Cleanliness": "4", "Sleep Quality": "4", "Overall": "4.0", "Value": "3", "Service": "5"}, "AuthorLocation": "Nashville, Tennessee", "Title": "\u201cAll good, except...\u201d", "Author": "NashDasher", "ReviewID": "UR113908410", "Content": "This is a great downtown property. As a general rule, reviews on Hyatts need not be filled with the usual rhetoric about cleanliness, bed comfort, and decor. Hyatt gets all that and they always have. This property is no different. Rooms, beds, location, staff, ad infinitum is all good at this property. An excellent downtown property. My only reservation, thus only a four-star rating, is that I believe that charging for internet service is like branding a hotel as archaic and primitive. The internet is no longer a novelty. Now, it's a necessity. It is available free of charge nearly everywhere, from airports to coffee shops to my own personal phone. The assumption is that inside the confines of my hotel room, I'm a captive audience and therefore I demand internet service. That of course is preposterous. Internet service is simply a necessity that expect to be there, ready and waiting. Like hot water. It's just part of the package. That Hyatt still charges a premium for it brands them, in my opinion, as a chain that sees the internet as a luxury. It is not. It is a requirement. Thus, in my travel planning, Hyatt never enjoys premier status.", "Date": "June 16, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Ventura, California", "Title": "\u201cPerfect Location - Excellent Service!!\u201d", "Author": "gatekeeper667", "ReviewID": "UR113487208", "Content": "Stayed here for a mini staycation in downtown Phoenix and concert at the Comerica with my boyfriend. Best thing we could have done! I got a great rate on Priceline and thought it would be adequate. Boy was I surprised! Awesome location to all the venues downtown!!! Service was great, everyone was really friendly. Rooms were quite roomy and clean. Typical Hyatt rooms, nothing to write home about but very nice. Surprised this is only rated 3 1/2 stars. Make sure you eat at Networks...great food and our server Kristin was one of the best servers I've had! We enjoyed our first night so much we extended it another night even though we only live 10 min away! We will for sure be back!", "Date": "June 14, 2011"}, {"Ratings": {"Cleanliness": "5", "Sleep Quality": "4", "Overall": "4.0", "Value": "3", "Service": "5"}, "AuthorLocation": "Sacramento CA", "Title": "\u201cNice hotel, but it was the staff who made it so.\u201d", "Author": "LisaMSacramentoCA", "ReviewID": "UR110848313", "Content": "I attended Comicon here this year over the Memorial Day weekend. The hotel was just across the street from the convention center, so its location is what brought me to the hotel. The lobby is nice and comfy, with a southwestern decor. The giftshop has many fine AZ souvenirs. I didn't go to the Compass restaurant due to its prices, but the Einsteins Bagels was great for drinks and inexpensive salads and wraps. Terrace Cafe had good breakfasts. The Networks Bar and Grill was great for evening meals, with the drinks being especially good. Our first waitress, Valerie, was the best! It must have been good food since I gained 2 pounds even though I walked all over the convention center 4 days straight. I did not use the pool area but my friend did, and said the pool and spa were wonderful, as well as the workout room. The floor carpeting was showing wear, but it must be a busy hotel. There is no free Internet but if you buy food at Networks, we were told we'd get free connection, and there are computers in the lobby to use, 30 minutes for $5, if you must access your email. There is also a computer to use to print out airline boarding passes, a nice convenience. My main gripe with the otherwise adequate rooms was there was no mini fridge, as many hotels are adding now. There was a coffee pot and hairdryer though, both appreciated. Now to the staff: from the man who checked us in (gave us a 19th floor room!) to the engineer who fixed our shower to the desk personnel at the front desk to the wait staff in the Terrace Cafe, all were friendly, helpful and this while maintaining their nerves during a crazy sci fi convention where zombies and other costumes walked the hotel at all hours. I would stay here again if the location warranted. Thank you, Hyatt Hotels, for making our stay so nice!", "Date": "May 31, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "London", "Title": "\u201cConvenient for the convention centre\u201d", "Author": "ChiFT", "ReviewID": "UR110288742", "Content": "Stayed here for a few days attending a conference at the convention centre. It is extremely convenient for the convention centre - just across the street. The hotel itself looks better on the web-site than in reality. All in all, it is pretty comfortable. A few specifics: Location - marvellous for the convention centre, being right across the street. It is in downtown, but Phoenix downtown is not particularly exciting - there isnt really very much there. But arguable, this is a problem with Phoenix, not the hotel. Lobby - definitely looks better in teh web-site than in reality. Breakfast - Food not good and the waiters/waitresses I find a bit blunt, even a bit rude. Smile please, and be a bit more sincere. Room - clean, tidy, well maintained, spacious, well decorated. But there isnt a comfy chair or a coffee table - the only chair in my room was the chair at the work table. Checking the picture on the website, these arent there either. Wifi-wired - apparent, only the lower floors has wired access. Restaurant - the restaurant at the top of the hotel seems very popular - every time I wanted to go there, it is full, so havent managed to eat there. Had dinner once in the sports bar instead. Food OK. Coffee shop - it has a starbuck style coffee shop on the ground floor which is very good, and convenient.", "Date": "May 28, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Manhattan Beach, California", "Title": "\u201cWONDERFUL weekend stay--What more could you ask for!?\u201d", "Author": "Row21Middle", "ReviewID": "UR109872012", "Content": "Purpose: Weekend getaway Length of stay: 2 nights Pros: -Located in the heart of Downtown Phoenix, right across from the Phoenix Convention Center. PERFECT if you're going to the US Airways Center or Chase Field, both of which are literally just at the end of the street. There was also a light rail station within walking distance, which made it easy to get to ASU and the airport. It's also nearby an outdoor shopping mall --the Arizona Center--with plenty of places to eat (i.e. Hooters, a Greek restaurant). However, we stayed here during a weekend when there were no events going on, so the area was dead. Nevertheless, I always felt very safe walking around the area, even late at night. -Lobby had a tasteful desert theme and was warm and inviting -Wonderful glass elevators that overlook downtown Phoenix; this was really something at night! -Room was very big, and the beds were so soft! I felt like I was sleeping on a cloud! -Bathroom had complementary toothpaste--LOVED that, since I had to throw mine out at the airport. -Fitness center was extensive, especially for a predominantly business hotel. -Front desk staff wonderful and accommodating. When I checked-out at 6am on a Monday morning, the female agent (shame I didn't get her name), was so upbeat and genuine. I left with such a positive impression!! Cons: -Didn't like the check-in kiosk--talk about a perfect example of something good in theory, but awful in practice. It created a very cold check-in experience--they really should be scrapped. -TV didn't have HD programming; not a big deal (who goes on vacation to watch TV?), but the channels were very pixely. -Pool wasn't that clean (there were cigarette buds floating in it). Overall: You absolutely can't go wrong with this hotel. Loved it, and will return.", "Date": "May 25, 2011"}, {"Ratings": {"Overall": "5.0", "Value": "4", "Service": "5", "Location": "5"}, "AuthorLocation": "Orland Park, Illinois", "Title": "\u201cExcellent Service\u201d", "Author": "journey63", "ReviewID": "UR108259666", "Content": "I would just like to commend on the great service I've received at the terrace cafe. Our server was friendly but I can't remember her name, I do want to comment though on the excellent service that we got from Chad. He was very attentive, greeted our table first, brought our drinks and continuously check on us. He was very personable and had a warm smile. Good food, could have had a better selection in music, overall experience was great.", "Date": "May 15, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Long Beach, California", "Title": "\u201cGreat place tostay when on business.\u201d", "Author": "whitestanw1", "ReviewID": "UR105623434", "Content": "Top notch establishment. Treated like royalty upon check-in. Did not have to bother with check-out invoice was placed under my hotel room door early on the day of check-out. Hotel amenities are beyond the norm. Will use hotel again when in that area. Would recommend to anyone traveling to the Phoenix area. Location was a little cluttered but early late evening traffic starts to thin out. Still a geart place to stay!", "Date": "April 26, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Honolulu, Hawaii", "Title": "\u201cTo Flea or not to Flea?\u201d", "Author": "lori1w", "ReviewID": "UR105499334", "Content": "We had a long travel from the east coast with our infant son and when we checked into our room we unpacked and got settled in. Shortly after getting ready for bed I spotted a flea on my infant son. At first I thought it was a gnat, but after catching it under a glass cup my husband and I confirmed it was indeed a flea. The front desk agent Chelsea was extremely apologetic and upgraded us to a suite on the same floor and helped us move all of our belongings. The security guard named Heather also helped us with the daunting change of rooms. My son was tired and so were we as it was close to 4am our time. They also took care of our dinner since we had not eaten at all. Also, our breakfast for the stay. They more than made up for the inconvenience and we were very impressed with the help and their kind and empathetic hospitality. We ended up staying despite the initial bad experience since the rest of our stay was pleasant. In fact we extended for one more night and recommend this hotel to our family and friends. Great service and warmth from the staff.", "Date": "April 25, 2011"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Calgary, Canada", "Title": "\u201cExcellent\u201d", "Author": "MJM7777", "ReviewID": "UR105346539", "Content": "A real treat to stay here. It is located right by the train, which was so convenient.", "Date": "April 25, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "3", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Colorado", "Title": "\u201cNice hotel, central location\u201d", "Author": "Fzedlach", "ReviewID": "UR105190410", "Content": "I booked this hotel through Priceline. I arrived at the hotel and learned that I would have to valet park my car, at a price of $27.00 per night. Ouch. Check-in was fast, and very friendly. I was offered a two-double bed room at check-in, or offered an upgrade to a King Bed with a balcony for $20 more. I upgraded, and it was NOT worth it. The balcony offered a view of - NOTHING! The room itself was clean, with Portico bathroom amenities. The hotel is in a central location, with numerous sporting facilities, restaurants, and a mall nearby. I ate at the restaurant on the 24th floor, which revolves. It was good, but VERY expensive with a limited menu. The views are very neat, though.", "Date": "April 23, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "santa fe", "Title": "\u201cFabulous Accommodations!\u201d", "Author": "mfartist", "ReviewID": "UR102100146", "Content": "Myself and a group of friends stayed for two nights and had an excellent time! The hotel has wonderful amenities: a large workout room, swimming pool and hot tub. There is also a nice fountain area separate from the pool to lay out in. The staff at breakfast was friendly and the food delicious! The top floor fine dining restaurant, The Compass, has incredible views of the city...but mediocre food for the prices. I would definitely stay here again!", "Date": "March 29, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Alexandria, Virginia", "Title": "\u201cFine Hyatt hotel\u201d", "Author": "Bazilu25", "ReviewID": "UR101040082", "Content": "The Hyatt Regency Phoenix is right next to the convention center. A quick trip to and from the airport, friendly staff, outdoor pool. Would stay here again.", "Date": "March 21, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "New York City, New York", "Title": "\u201cGreat deal, great staff\u201d", "Author": "neimanmarxist", "ReviewID": "UR101019168", "Content": "We booked this hotel with a deal on priceline the day before we arrived. Prior to our arrival I called with our preferences- upper floor, nonsmoking room, king bed. Even though we were priceline customers and some hotels treat you worse we got everything we asked for. The rooms were lovely- see attached photos- big, soft bed and large television, sitting area, marble sinks in the bathroom, and those nice amenities they offer at Hyatt that smell like lemon verbena or something. The hotel was very quiet . I happened to go to the fitness center the next morning. It's really great. Tons of excellent, new equipment. I didn't try the pool, it looked nice though, and there is a hot tub by it. The staff at this friend really goes out of their way to help you. Kyle at the restaurant downstairs, which was not bad, was very nice. Also when we showed up the valet informed us that we could just park for free around the corner. Check in and check out staff were also very friendly and efficient. Two thumbs up.", "Date": "March 21, 2011"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "2.0", "Value": "1", "Sleep Quality": "1", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Las Vegas, Nevada", "Title": "\u201cHurry up, we have money to make here.\u201d", "Author": "mercinary", "ReviewID": "UR100991578", "Content": "Parking - was \"full\" except for the 1.5 floors of reserved and valet parking. Valet $27/day - plus tip Self Parking $19 (w/ in and out) - if available, basically if they can't sell the parking to anyone else for more money. This option obviously makes them the least amount of money as they make it very inconvenient to purchase this. Short term $12 - 1 time trip. When I arrived the parking lot was closed to self-parking mainly because they sold out their guests to accomodate the NBA game, then capitalized on the apparent full lot to make the additional $8-15 extra. Check-in: The \"what can I do to assist you\" is a complete front. I was \"directed\" to the kiosk to check in, and while I was asking questions about the parking and hotel, the employee was pushing buttons on the kiosk. I had to insist she stop and answer my questions. I had confirmed my reservation for 2 Queen beds over 2 weeks previous. They had me in a King-sized bed. I had 4 people in my party. I was offered a free roll-out bed. When I asked where the other person was supposed to sleep. She informed me it was not her job to assign sleeping arrangements in my room. \"Just this time\" she could get me 2 beds. Two full sized beds that is..... Needless to say our 2 night stay in 2 full beds....not that comfortable. Don't worry it will be \"just this time\" , because I won't be back. Otherwise the hotel was average, nothing too bad, nothing too exciting. As mentioned before, the nickel and dime game gets real old. Join the now, free wireless is in most of the cut-rate hotels and this place still charges for it. By the way, walk out the Adams St. entrance and you can get it for free from the restaurant across the street.", "Date": "March 21, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "2", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Auburn, New York", "Title": "\u201cPrime Location in City Center with aesthetic appeal. Otherwise, average at best.\u201d", "Author": "TravelinToothDoc", "ReviewID": "UR99154878", "Content": "I recently stayed at the Hyatt Regency while attending a dental convention. Since it was my first visit to Phoenix, and I invariably stay at a Hyatt property on business, I was looking forward to my stay here. The hotel's main prize is its proximity to just about anything you could want downtown. The Convention center was directly across the street, and with major venues like Chase Field, US Airways, and a slew of fine and casual dining restaurants within a few blocks walk, it was ideally situated for your needs downtown. It was obvious that the hotel went to great lengths to showcase the esthetic appeal, for the lobby was grand, spacious, and tastefully decorated with high-end items, waterfalls, and elevators opened to the surrounding street and mountains in the distance. That being said, this was the most expensive Hyatt I have stayed at to date, by miles, and even with a group \"discount\" for convention-goers. The rooms were massive, especially the bathrooms, and, again, tastefully done. But it felt like there were hardly enough furnishings to make a dent in the amount of wasted space. The beds were very comfortable and the sleep quality great, but would be expected even given a less expensive room. The absence of an in-room safe for valuable personal effects was a curious omission, and quite notable given the high room rate. Internet access was wireless, in-room, and for a fee, but there was a business upgrade that allowed you internet access, one free breakfast item (buffet or off the menu item) and one shirt/dress press for $25 per day extra, which more than paid for itself if you utilized these services individually. A Wall Street Journal was delivered to the room daily. Menu selections in the couple of dining areas on site had good variety, and the hotel featured a festive bar and grill on premises with high quality food, and good selection, although last call for drinks and food was 11PM, making it somewhat inconvenient for patrons coming back from an event and wanting to unwind, and spend money at the hotel. Again, being a Hyatt Gold Passport member for years, and always preferring a Hyatt property where available, I would have to rate this aesthetically pleasing for sure, but lacking in a few critical areas that you'd expect a luxury chain hotel to excel in. There are other hotels that with the same great location that I might just try next time....", "Date": "March 6, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "3.0", "Value": "3", "Sleep Quality": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Ottawa", "Title": "\u201cThe Additional Charges Were A Turn Off\u201d", "Author": "KarenCOttawa", "ReviewID": "UR96514226", "Content": "This hotel was very nice. The room was elegant and our view of the city and mountains was great. The bed was superb and we slept great. This hotel is located across from a convention centre and is close to the rental car agencies and the airport. The pool area was nice but the pool is only 3 ft deep which is fine to cool off but not good for doing any real swimming. What makes this hotel less attractive is the additional charge for internet access. A hotel of this calibre that doesn't offer free internet? The self parking rate was OK but then to charge $7 more per day for in and out privileges? I guess they don't want to attract guests who want to explore the city... The icing on the cake was the dollar a phone call charge. This was a really nice place but the additional charges really make it unattractive,", "Date": "February 13, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "1", "Overall": "2.0", "Value": "2", "Sleep Quality": "3", "Rooms": "1", "Location": "4"}, "AuthorLocation": "Geneva, Switzerland", "Title": "\u201cA tired Hyatt Hotel\u201d", "Author": "75000", "ReviewID": "UR96302358", "Content": "I recently stayed in this Hotel in downtown Phoenix, even if the front office team was nice, the Hotel is tired you have the feeling to experience a revival of the 80's with tired bedrooms, my room had stains on the carpet, bathroom door (by the way the bathroom are out dated), no fee wifi... and a restaurant (revolving one) with no good food and finally a limited choice, my crabcakes were cold, the salad a shame. I highlighted this facts to the team who did react on nice manner but by the policies, but with no empathy. I was expecting something else from Hyatt.", "Date": "February 12, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "2", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Alberta, Canada", "Title": "\u201cGreat service, decent hotel, nothing exciting for Downtown\u201d", "Author": "SirTravelALot12", "ReviewID": "UR95622747", "Content": "This was a good hotel. We had a corner king on the top floor, room 2139, which would be great if we were handicapped. This great room was compeltely designed to be wheelchair accesible and didn't have a bathtub, although it had a large wheel-in shower. I called hte front desk and they had us in another corner king room in about an hour, and it had a bathtub!! Rooms were very clean, at $260/night you would think they could include WiFi, isn't that a standard now days? I paid approx. $60 for 3 days... Valet service was good, and this hotel is very close to US Airways center, very handy to get to the game. The street noise is very audible even on the 21st floor, bring earplugs if you are looking for a quiet night's sleep (horn honking, Church Bells EVERY HOUR!, fighting... to name a few noises)", "Date": "February 6, 2011"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Asheville, NC", "Title": "\u201cJust about perfect, but....\u201d", "Author": "Ashevillelyn", "ReviewID": "UR94785612", "Content": "Enjoyed a 4 night stay at the Hyatt Regency Phoenix for a conference. Check-in by Erin was wonderful! She is definately an asset to the Hyatt team. My guestroom was very clean, spacious, included all the ammenities that I need for a business trip. An Einstein's bagel shop in the lobby was a plus as well. My only complaint is that I had a FEd Ex package delivered and it arrived at 10:00 am. I went to the front desk to retrieve it and was told it would be awhile before they could go through all the deliveries. I waited, waited, and waited. In fact, by the time they got through the packages (3 hours later!!!) the meeting that I needed the package for had come and gone. What was on track to be a fantastic stay turned extremely frustrating.", "Date": "January 28, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "alabama", "Title": "\u201cwar eagle\u201d", "Author": "lverton", "ReviewID": "UR92694957", "Content": "was there for the bcs game and the hotel was full. staff were great from the front desk to the breakfast buffett to sports bar. not much to do in the immediate area that i found but had my on group. great location for business sleep quality not tops because of noise from open center and full of football fans", "Date": "January 12, 2011"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "3", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Las Vegas", "Title": "\u201cGreat Location - Excellent Service, Don't Pass Up\u201d", "Author": "Vegasvec", "ReviewID": "UR92259992", "Content": "I was only in town for one night, but it was a very pleasant experience at the Hyatt. As soon as I walked in I was greeted with excellent service. The front desk clerks were extremely friendly. The rooms were clean and comfortable. The amenities in the bathroom included the basic shampoo, conditioner, soap and even a travel sized toothpaste (colgate). The room was setup great for business travelers, as there was a desk to work from and a single chair w/ ottoman and a tall table next to it. Internet was a little expensive at $12/day. But we had a conference rate of like $124. Great location downtown and very short walking distance to the Arena.", "Date": "January 9, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Tucson, AZ", "Title": "\u201cGreat Hotel, Perfect Downtown Location\u201d", "Author": "MDavisTucson_AZ", "ReviewID": "UR88885160", "Content": "My husband and I stayed at the Hyatt Regency Phoenix Nov 27 to attend a concert at US Airways Arena. This hotel is in the perfect location for the Convention Center, US Airways Arena, Chase Field (baseball) and the symphony and opera. We were able to check in early and the front desk personnel were pleasant and accomodating. We had a smoking room on the third floor and there was a sliding glass door that opened onto the pool area and work-out room. I am a non smoker and they had a special air cleaner in the room that really takes care of any smoky odors. My husband still smoked outside since the patio was there. I really liked the room itself, very spacious, king bed, nice linens, large bathroom with large fluffy towels. The hotel in general is very clean and comfortably decorated. Although we did not use it, I saw they had a small business center and Enterprise car rental desk in the lobby near the gift shop as well as an Einstein Bagel coffee shop if you need something quick early in the AM. The service in Networks bar/grill is excellent (thanks Drew) and they have a nice selection of beers on tap. The breakfast buffet has a great selection of fruit, cereals, eggs and the usual fare, but all very freshly made. I stayed here a few years ago for a convention and remembered it to be just as nice this time around. I highly recommend you stay here if your travels bring you to the downtown area.", "Date": "December 2, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "3", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Arizona", "Title": "\u201cI wanted to give 5 stars, but just couldn't\u201d", "Author": "jahkelley", "ReviewID": "UR88575996", "Content": "The location was perfect for going to the opera. I was in my room and out of my heels within 5 minutes of leaving Symphony Hall. The room was large, well-appointed, and comfortable. And the service was outstanding. The impression I got from the moment I arrived was that they wanted this to be the first of many enjoyable visits. I had booked my room through Priceline, and was willing to accept less than the best accomodations for the bargain price. But the front desk clerk offered to put me in a different room than the usual Priceline room (a king instead of 2 doubles) since they weren't busy. The guests next door were pretty noisy, and I could hear all their conversations clearly in my room. It really wasn't a big deal. As I was getting ready for bed, they were discussing where to go out. And the next time I heard them was when they were coming home 10 minutes before I had to get up in the morning. The clerk who checked me out apologized and suggested requesting a non-adjoining room the next time I stay. I wasn't sure what the parking policy and rates were until I left the garage. The hotel's website said one thing, the attendant said something different, and the desk clerk suggested parking on the street or I'd be charged every time I left the garage. This sounds like a negative review. But overall, I was very pleased with the location, room, and service. I will stay here again when I'm staying overnight after opera. And I will bring workout clothes so I can make use of the large exercise facility.", "Date": "November 29, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "England", "Title": "\u201cIf you are going to a conference....stay here!\u201d", "Author": "EnglishShmanny", "ReviewID": "UR86157177", "Content": "Fabulous hotel with a great choice of bars and places to eat to fit everyone's budget. Staff were great, very friendly and helpful. Bar food was good value as was the bagel bar. The pool area was nice and clean and the sun terrace was great to escape to at lunch time...would definitely go back......Make sure you visit the little shopping are in the Arizona Centre - there's a great Greek restaurant there .....lovely atmosphere in the whole area....Internet is free if you join as an executive member so you may as well join as that's free too!", "Date": "November 6, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "North Carolina", "Title": "\u201cOutstanding staff, lovely rooms, and immaculately clean\u201d", "Author": "BandENorthCarolina", "ReviewID": "UR85195380", "Content": "In town for a mega-convention (6000 nurses!) at the Convention Center which was just across the street from the Hyatt. When we arrived the front desk staff walked out from behind the counter (like they really wanted to meet us!) and beckoned us to their stations. They rearranged our rooms to our liking (several times!), were very patient and helpful in all our dealings. We had beautifully-appointed rooms, which were immaculate and maintained this way throughout our nearly week-long stay. Things to note: be sure to visit the Gift Shop on site. Along with the usual hotel gift shop items we found great jewelry, scarves, and gifts. First night's dinner at the Compass Restaurant and it was delicious and service attentive and friendly. Also visit Network bar/restaurant for drinks. Great staff there. The guys at the curb were so friendly and helpful! How does the Hyatt do it? The staff were AMAZING the entire week! Those of us working hard on customer service could use a lesson from this group of folks!", "Date": "October 28, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "San Diego, CA", "Title": "\u201cIdeal location for everything Phoenix\u201d", "Author": "grif858", "ReviewID": "UR85155417", "Content": "If you want to do anything in Phoenix this is a great hotel to stay at. The property is two blocks away from the metro line, convention centers, and arenas. Staff is very friendly and rooms are fairly large. Just an FYI, if you're going to Phoenix, food is fairly scares after people go home from work. Thankfully the bar attached to the hotel is a decent option.", "Date": "October 28, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "", "Title": "\u201cCompletely wonderful!\u201d", "Author": "Hmmhmmbuzzbuzz", "ReviewID": "UR78404860", "Content": "Beautifully decorated, extremely nice, wonderful and relaxing. I checked in late on Friday night and after a nice relaxing (and cheap!) cocktail in the bar, I had no problem falling asleep immediately in the wonderfully decorated bedrooms, the bed was extremely comfortable and the recessed lighting in the room made it easy to get ready in the morning while the other person was still sleeping - always handy! The bathroom was nice and the hotel shampoo (which I usually avoid) smelled delicious and the towels were soft. Nice and friendly desk staff.", "Date": "September 5, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Sleep Quality": "1", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Nashville, Tennessee", "Title": "\u201cI got bed bugs at this hotel\u201d", "Author": "mknox5", "ReviewID": "UR75028433", "Content": "I was less than impressed with this hotel. I tried to use their business center to print a power point presentation but they didn't have power point loaded on the computers even though the front desk said that I would be able to print my presentation. I had to pay $5 just to use the business center to find this out. After about an hour of trying to find a way to print, the front desk finally let me into the elite business center area that did have power point and a printer. Printing something shouldn't take over an hour. Also, my room was on the third floor and my door opened up to an outdoor lounging area that played annoying elevator type music even throughout the evening hours. I was glad that I brought ear plugs. And worst of all, I got bed bugs from this hotel. I started itching once I stayed there and finally determined after returning home and still itching that the bumps I have all over my body were from bed bugs from this hotel. I DO NOT RECOMMEND THIS HOTEL!", "Date": "August 13, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "LA", "Title": "\u201cGreat Spot for a conference\u201d", "Author": "WestwoodTrekker", "ReviewID": "UR74305404", "Content": "It's right by the convention center; the lobby Bar is great, the restaurant is a bit pricy so I didn't eat there, although I think for a romantic dinner I would have paid it and enjoyed the view, but there are plenty of other eating options nearby. Can't go wrong with a Hyatt Regency!", "Date": "August 8, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "3.0", "Value": "5", "Sleep Quality": "5", "Rooms": "3", "Location": "1"}, "AuthorLocation": "Vacaville, CA", "Title": "\u201cThis hotel is the only cool thing about Phoenix, and it isn't even that cool\u201d", "Author": "ck390", "ReviewID": "UR74224465", "Content": "We stayed at the Hyatt after calling in and being told it was in the heart of downtown and when we found out they had a good military discount. The hotel itself is nice, we were surprised considering the great rate we got, and our room was large and had a great view. Once you step out the front door though, things get freaky. Does no one live in this city? We could walk for 3 blocks at 8 PM and not see a single other person. All the restaurants were closed save for the one in the hotel. We met with a \"city ambassador\" who told us that we were in the heart of downtown, but there was nothing going on and it was literally one of the strangest experiences of my life.", "Date": "August 7, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "maryland", "Title": "\u201cHOT Trip--Literally\u201d", "Author": "pimptown", "ReviewID": "UR69214331", "Content": "The hotel service was impeccable!!! Everyone at the hotel, from the time you step out of your car, immediately assists you. The hotel probably needs a bit of an update but overall the rooms were nice and comfy. Do not stay there during a RazorBack Game...the traffic and people jam is not thrilling. The fitness center was the only bad spot within the hotel--it was small and the wait for a machine was LONG!!!! The location is located near a mall on Van Buern St which has a lot of eateries\u2014Try Sam\u2019s!", "Date": "June 30, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "4", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Inman, South Carolina", "Title": "\u201cGreat.....\u201d", "Author": "airport_brat", "ReviewID": "UR69010488", "Content": "This place was great. I arrived for a convention and roomed with a colleague. Everything was great - did not go into workout room, but pool was nice. Roomy rooms and the doors do slam, but I did not hear any other voices/activities from other rooms. I forgot my deodorant, of all things, and didn' t have time to get more before the conference - so they delivered it up to our room. Iron wasn't working well - a brand new one was cheerfully delivered in about 5 minutes. Breakfast in the cafe was a bit pricey so didn't eat there much. Restaurants down the street on Van Buren were great and the Oak Creek shop was good also.", "Date": "June 28, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Washington DC, District of Columbia", "Title": "\u201cBring Your Earplugs\u201d", "Author": "CCMcC", "ReviewID": "UR68138121", "Content": "This Hyatt is a lovely hotel, but it is built with paper walls and leaden doors. You can hear conversations in the next room like there is no wall between you. And the unbelievably heavy doors simply will not shut unless you slam them. So all day and all night, there is a chorus of slamming doors. Add to this the popping sounds of the windows as they adjust to the Phoenix summer sun, and you have a cacophony of sounds that are sure to leave you exhausted at the end of your visit. I am also growing weary of high-end hotels that charge high prices for tricked-out lobbies but have no value in the room. There is no refrigerator, no safe, and no free internet here. But I do feel compelled to point out that the rooms are large and have very big flat screen TVs. And the beds are amazingly comfortable. The staff are also amazingly friendly and prompt. So if those things are high on your list for a hotel, then this Hyatt will serve you well.", "Date": "June 21, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Palm Beach, Florida", "Title": "\u201cGreat Location\u201d", "Author": "drgreenlee", "ReviewID": "UR67103395", "Content": "I stayed at the Hyatt as part of a week-long event at the Convention Center. It is directly across the street from Phoenix CC, and within reasonable walking distance of both basketball arena and baseball stadium. Also an easy walk (even with rolling luggage) to light rail connecting to airport. There are also many restaurants and a few clubs very nearby, but no fast-food that I could locate. There is also a supermarket ~1 mile north, an easy walk for me, but not for many. Both parking and internet are expensive. However, free internet is readily available across the street in any part of the CC.", "Date": "June 10, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Tonawanda, New York", "Title": "\u201cPleased with my Stay.\u201d", "Author": "sunshine315", "ReviewID": "UR65331985", "Content": "After reading some of the reviews on this site I was skeptical about what was in store at this hotel. I recently spent 10 nights and was very pleasantly surprised. The lobby of the hotel was very nice. The room itself was a typical room for a Hyatt, nothing spectacular but nothing to complain about. It was very clean and housekeeping always did a good job. Every employee of the hotel I encountered was friendly and went out of their way to ask if there was any way they could be of assistance. I did use the exercise room during my stay, it was clean and equippped with all the equipment I would want. The pool was small but I enjoyed the few times I was able to spend there. I did not eat in the restaurants in the hotel but every morning went for a coffee at the small bagel shop in the lobby. There is also a restaurant diectly across the street which serves a good breakfast at a much lower price than the hotel. I also walked a few short blocks to Arizona Center where there are more restaurants. For those who don't want to spend money for the internet in the hotel there is free internet as well as 2 computers to use across the street at the visitors bureau. The purpose of my trip was business but would definitely stay here if I were going to a baseball game at Chase Field or a game at the US Airways arena.", "Date": "May 25, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "5", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Lorain, Ohio", "Title": "\u201cOlder hotel that needs updating in order to accomodate longer-term clients\u201d", "Author": "purpleknif67", "ReviewID": "UR65279833", "Content": "I stayed at this hotel for five days for NW training in early May 2010. As in many of my earlier posts, I cannot complain that much considering that my room and tax were covered and I was only responsible for incidentals. However, many of my complaints are similar to the ones I expressed in an earlier post relating to the Hyatt in Columbus. 1) Paper-thin walls. I could hear all my neighbor's activities, from screaming babies to various adult activities. If I stay at another Hyatt, I'm bringing ear plugs. 2) The rooms need to be re-designed in order to accommodate longer-term guests who are staying for more than two days. For example, mini-frigs and microwaves need to be placed in rooms, clothing hooks need to be installed in bathrooms and more drawer space needs to be provided. If not, more hangers need to be placed in the room so guests don't have to call down for more. The design of the rooms need to be tweaked so it is more practical for guests. The giant cactus picture, funky water spicket (sp?) and roll door is aesthetically pleasing, but not practical. The bathroom needs to be larger in general. If not, than some type of wooden fixture needs to be placed under the sink so guests can store there toilietries. Safety grips also need to be installed in the shower tub or at least safety strips affixed to the bottom of the tub. The mat is uneffective and in some cases, was dangerous. The pool, exercise room and patio next to the pool were very pleasant. In general, my stay was satisfactory, but I'll hesistate before I stay at another Hyatt.", "Date": "May 25, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Los Angeles, California", "Title": "\u201cNice location, comfortable hotel\u201d", "Author": "daymeeyan", "ReviewID": "UR64174629", "Content": "I only stayed 1 night while on a business trip. The location is great as it's located right downtown close to the stadium and many nice restaurants. Upon check in I was greeted by a very friendly front desk staff. The room was clean and comfortable. They charged $12.49 for internet access which I still think should be included in the room rate. I did clock the internet speed at 2Mbps down and 0.7Mbps up. I had banana pancakes for breakfast which were kind of pricey, but really good.", "Date": "May 14, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Columbus, Nebraska", "Title": "\u201cI was pleasantly surprised by our stay.\u201d", "Author": "dmeyers", "ReviewID": "UR64159901", "Content": "After reading all the bad reviews I was a little nervous about how our stay at the Hyatt would go. I traveled with my daughter and 11 mo. old grandson. We had requested a crib in the room and it was there along with a complimentary travel pack of baby soaps. Check in was smooth and the staff was very friendly and polite. Room was nice and clean. Only time we had a problem with the room being hot was when we forgot to close the drapes and were gone for the better part of the afternoon. Bathroom was small but I don't spend alot of time in the bathroom. Pool is small but we were the only one in it both times and it worked great for what we needed. We did take a stroll around the Compass resturant but didn't have a chance to eat there because of company functions. The manager saw us struggling with a tired baby the one night and wanted to know if he could get us anything, some milk or something. He was very pleasant as was all the wait staff. They were always asking if we needed anything special for the baby. When they found out one of the ladies at our table was a vegetarian they offered to get her a different dinner. Not much shopping in the area other than the one mall which was mostly souveigners but check out the Oak Creek store the lady there is a sweetheart and lots of local artist pottery and such. Plus if you purchase $35 or more they will ship it for free. Bought myself a beautiful piece and can't wait for it to arrive. The light rail is easily acessible. Wasn't planning on taking it with luggage and baby but the super shuttle which was really vans didn't want to take us to the hotel as we did not bring the carseat.", "Date": "May 14, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Oakland, CA", "Title": "\u201cFine convention hotel with the usual nickle and diming tendencies\u201d", "Author": "Mrs.Brown.95", "ReviewID": "UR62812876", "Content": "I stayed in this Hyatt for one night with a business colleague. I was told parking was $12 but then got charged $27 for the valet. Rooms were not huge, but fine for a large convention style hotel. The service was marginal. Trying to get our car, the valet wasn't around and we waited almost 20 minutes. Checking out, there were plenty of front desk staff on hand, but none of them seemed interested in helping us. The internet is $13 per night. So my great hotwire deal turned into $30 in nickle and diming upcharges. But if I didn't have a car or need internet, I would have been very satisfied.", "Date": "April 30, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "1", "Sleep Quality": "3", "Rooms": "2", "Location": "5"}, "AuthorLocation": "Hamburg", "Title": "\u201cexpensive, dirty- unfriendly\u201d", "Author": "Frequenttraveller065", "ReviewID": "UR61137717", "Content": "on our trip throughout the south states of the usa we had several hotels with a higher standard and much better prices. Every extra we had to pay: Internet access (just across the street were several free access points) - parking (19 USD for parking daily). The breakfast consisting of artificial eggs, burned toast, cold coffee and fatty beacon. Claims the the bed was not changed from the people before and sticky drawer - unfriendly not responsive personnel.", "Date": "April 12, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Overall": "1.0", "Value": "1", "Sleep Quality": "2", "Rooms": "2", "Location": "2"}, "AuthorLocation": "San Antonio, TX", "Title": "\u201cA disappointment and a rip off\u201d", "Author": "emb0008", "ReviewID": "UR60712636", "Content": "Hotel is not worthy of the star ranking or brand name and tried to nickle and dime me to death. 1. Mattress cover (the one under the sheets) was filthy, with dirt and hair on it. 2. Requested new sheets and one of them was either dirty or had a very obvious stain on it. 3. Bathroom was small and awkward with the door in the way of the shower and toilet. 4. No towel rack in the shower, and no hook or towel rack for hand towels in the bathroom. I had to hang the hand towel on a hangar in the closet outside the bathroom. 5. Water faucet has a \"low water usage\" adaptor which is a big nuisance. 6. Back of bathroom door had several pieces of hair stuck on it. 7. Not enough places to set things. 8. Rooms are big, but only 2 beds and a desk chair (a chair without arms). 9. Desk has a metal bar running underneath it which not only obstructs legroom but is easily bumped into with one's knees. 10. Hotel charges $19 a day for parking, $12.29 a day for wireless internet, and no breakfast is included. (Internet fee was waived by Danielle Schaftny in Sales after I called and complained about it before arrival.) 11. Wireless internet requires guests to give name and room number to a 3rd party website in order to access internet. 12. Water bottles in room have tags saying $5.25 will be billed to room if you open them (yeah it's one of those hotels). 13. When I needed to use the business center to print out a 2 page document, the woman at the front desk wanted to charge me $25 for access to the business center (which is actually only 2 computers and a printer for the whole hotel). 14. The downtown location is only good if you have to be there for a conference at the convention center or plan to go to the US Airways center, because it is otherwise dead at night. Better to stay in Tempe or Scottsdale where there is some nightlife. In summary, this hotel pales in comparison to much lower-priced hotels such as Marriott Residence Inn and Hyatt Place which offer free internet, parking, breakfast, free use of computers/business center, sofas and lounge chairs, and kitchens. This hotel is pretty much stuck in the 1980s as far as their pricing and revenue scheme goes. If you want to be nickled and dimed to death, stay here. If you want included conveniences and no hassles, look elsewhere.", "Date": "April 8, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Sedona, AZ", "Title": "\u201cNice large hotel, clean and convenient in Downtown\u201d", "Author": "David J", "ReviewID": "UR60018820", "Content": "I see some mixed reviews of this hotel on Tripadvisor, which surprises me. I have stayed in this hotel a number of times (always through Priceline or some other service) and I find it quite consistent. It's a cookie-cutter Hyatt, with a wonderful bed, comfortable clean rooms and some great dining choices around the area. It's right in the Copper Square area of Phoenix, an area about three or four blocks square that has arts and entertainment. Like many cities, downtown Phoenix hasn't had much going for years, but it is currently going through a renaissance. I like this hotel, we always had good service there, and there's a great bagel place right in the lobby level for a decent breakfast. Another more expensive option in the same area is the Sheraton, which has a great bar called The District with good music live on the weekends, but I'd still stay at the less expensive Hyatt.", "Date": "March 31, 2010"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Seattle, Washington", "Title": "\u201cWorth considering if you need to be in downtown Phoenix\u201d", "Author": "Travel_Pro55", "ReviewID": "UR58894362", "Content": "I stayed at the Hyatt Regency for three nights while attending a series of meetings at the Phoenix Convention Center. It\u2019s a very nice property that has been kept up well over the 30+ years of its existence. Having grown up in Phoenix, I watched this hotel being built. It was quite the sensation with its eight-story open-air lobby and revolving restaurant on top. Three decades hence, it\u2019s still a very nice hotel. Obviously, the hotel has been refurbished (probably several times) since its construction so room amenities are strictly 21st century: comfortable beds with multiple pillows and high thread-count linens, flat screen TV, work stations with Internet access (both wired and wireless), iron and ironing board, iHome radio/iPod dock, higher-end amenities in the bathrooms, and bathrobes available upon request. Owing to its late-70s vintage, however, the standard rooms are a bit on the small side. The air conditioning, while a step up from the wall-mounted units popular in so many hotels, is still noisier than it ought to be. And the soundproofing leaves something to be desired; several times, I heard fellow guests in adjoining rooms or out in the hall. Further, I will never understand why upscale hotels like the Hyatt Regency use thin, cheap-feeling towels and then \u2013 worse \u2013 let them get so worn that they develop spots so thin you can see through them. The first morning, my bath towel had a couple of large thin spots as well as a noticeable stain. The bath mat I used on two out of three mornings had begun to fall apart and had numerous loose threads hanging from them. Generally, though, the property continues to impress. The revolving restaurant on the 24th floor, the Compass, offers great views of Phoenix and some pretty good food and drink as well. If you\u2019re acrophobic, the Terrace Caf\u00e9 on the second floor atrium level or the Networks Bar and Grill on the ground floor are more casual but still pretty good, though without the views. There are several shops, including an Einstein\u2019s Bagels, off the lobby and a car rental counter on site. The hotel also offers a pool, fitness center, and business center. Downtown Phoenix, though, is a downtown that has never quite found its feet. Certainly, the Convention Center, U.S. Airways Center, and Chase Field draw crowds for specific events, but when there\u2019s nothing special happening, the area gets pretty barren, save for the area\u2019s homeless. But if you\u2019re going to Phoenix for a meeting or event downtown, definitely consider the Hyatt Regency. If you want to take in a view of the city, The Compass provides that for the cost of a drink, even if you\u2019re staying somewhere else.", "Date": "March 18, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "5"}, "AuthorLocation": "BurghGirl71", "Title": "\u201cNo Frills, Overpriced\u201d", "Author": "BurghGirl71", "ReviewID": "UR58456653", "Content": "I accompanied my husband to a show at the convention center. His company gave us a choice of hotels so we stayed at the Hyatt for my convenience in reaching day time venues while he was working - the others were too far away from the light rail. They did allow us to check in early the day of our arrival which was a big bonus. The room was merely average - desert generic decor, but sort of a dated look. Linens so-so. Limited TV channel selection. Pay plan for wireless internet access- it was $12-14 a day which is an outrage when it is free at the Holiday Inn Express. Not very fast either. Housekeeping skipped our room the first day because she saw me enter the room but did not see me leave a few minutes later. She apparently paid no attention to the fact that there was no Do Not Disturb hanger. I had to call late in the day to get the room cleaned and then they didn't leave face cloths or provide an extra roll of TP. Took 3 calls to get it all right. Having said that, the staff was always responsive and polite (I was polite when I called.) Limited \"amenities\" included a very weak hair dryer. Shampoo and hand soaps were provided and a very stinky hand lotion. The \"fragrances\" were awful. No tissues were provided. (really, Hyatt?) Iron and Ironing board in closet along with one extra blanket. Laundry service was available which we used because we were extending our trip. I have no idea if prices are in line or not -first time i have ever used such a service. $7 to launder a pair of jeans. The items were returned the same day around 530 pm and my jeans never looked so good. Day 1, I heard very loud construction-type noises all morning in rooms above and beside us. When I left to go to a museum I discovered a young man on the floor by the elevators cutting the carpeting. When I returned some hours later (apparently he was at it all day,) he was gluing the seams. The rest of the day and all night into the next day, our floor reeked of that overwhelmingly horrible chemical smell of glue. No warnings were given to the guests on that score so that is bad. They obviously didn't care who was breathing those fumes. Are we hotel customers supposed to be huffers? Noise continued day 2. The concierge employees were most helpful and friendly. Gave us good directions to the light rail, the closest drugstore and restaurants and when they found out upon our check out where we headed next, gave us some small publications and a map. Nice touch. FOOD: The restaurants were OK-not great. Didn't get to try Compass as it was closed for a private party. Their breakfast is held in a separate small space on the 2nd or 3rd floor that quickly crowds. Buffet offered was $14.95 and limited selections. No vegan entrees on the buffet which was shocking at such a hotel. Come on. Vegetarian fare consisted of eggs-scrambled only. Oatmeal was on the buffet and the only fruit offered was cantaloupe and honey dew. Again. Come on. The only thing good was the coffee. Food was not kept hot enough on the buffet which is a food safety issue. It doesn't take a long time to produce a bad outcome with eggs. There is an Einsteins' Bagel for breakfast and lunch which is better priced. A 2 to 5 minute walk about the neighborhood shows you that there are much better and cheaper places to eat. Lots of places are open for breakfast. For dinner walk a couple blocks north to the Sheraton and eat at District, or walk south and eat at Kincaid's. For entrees, I preferred District and my husband Kincaid's. The portions at Kincaid's prevented dessert. At District get the whoopie pies and \"milkshake.\" We both LOVED those. There are bunches of restaurants all over the area. AREA: a couple blocks from the Hyatt and Convention Center was the Arizona Center which is small outdoor shopping \"mall\" with mostly restaurants and cheesy gift shops. Some store fronts are closed. It is a tourist or convention-goers trap. There is no drug store nearby - you have to take the light rail. I followed concierge directions with no trouble. It is basically an honor system. You pay $1.75 a ride no matter where you are going. $3.50 gets you all day. No one checks to see that you have a ticket which I find very odd. There are no turnstiles or ticket readers per DC Metro. You 'activate\" the ticket but no one checks it. The CVS is the closest to the Hyatt-they said about a mile but it sure seemed further than that. It was right by the rail line but the sidewalks and everything around were run down, littered and dirty with graffiti on the sidewalk and nefarious characters hanging about. I have no idea whether it is safe or not but it sure didn't seem to be. Perhaps the hotel personnel should find out? SUMMARY: My impression is that the Hyatt Regency management feels they have a captive and well-heeled business clientele from the Convention Center who are on expense accounts and therefore, don't care that the Hyatt is pretentious and overpriced and offer few amenities. Overall, a real bare bones, a la carte hotel. You get only the value of the location and everything else is overpriced for its quality - or lack of same. The management and housekeeping should try to emulate the concierge staff. We would not stay here again.", "Date": "March 13, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "1julieg", "Title": "\u201cWonderful stay\u201d", "Author": "1julieg", "ReviewID": "UR57905462", "Content": "I've not been one to stay in a Hyatt because I normally find the Hyatt reservation fee a bit high for my budget. Because I had a colleague share a room with me and by getting a AAA discount, I was willing to splurge this time. Let me just say, I really enjoyed my stay. I immediately signed up as a Gold Passport Member to reap benefits. Now that I've tried a Hyatt, I am very interested in staying in one again. I loved all it had to offer! I enjoyed the gym, comfy beds, late check out and delicious breakfast. I like the fact I didn't have to worry about the room being clean and if I'd had to deal with noisy neighbors. The Hyatt is first-class in my opinion and I'm willing to \"splurge\" again for another good night stay. The only negatives are that parking was a little expensive and the bathroom toilet is not separate from the counter sink and shower stall.", "Date": "March 6, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Sleep Quality": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "HIGHLANDS RANCH, COLORADO", "Title": "\u201cCONVENIENT LOCATION--PRICEY---BEWARE OF THE ELEVATORS\u201d", "Author": "PATHRCO7", "ReviewID": "UR56811742", "Content": "I've stayed in this Hyatt for more than 20 years. We work a trade show in Phoenix every February and the location of this hotel combined with the rate we get with the trade show makes it an easy decision to stay here. It appears that they recently updated/remodeled portions of the hotel, including the room that I stayed in and the check-in area. Some parts of the hotel are still pretty dingy for \"Hyatt\" standards but all-in-all, this is a pretty nice place. It can be VERY pricey for food & drinks. I received free internet as part of our trade show booking but I completely agree that charging for internet is bush league in this day & age. If we didn't get the rate with our trade show, this is one very expensive hotel for room rates. It is exceptionally convenient to access the baseball & basketball arena's, some great restaurants and a lot of cool bars. A MAJOR caveat at the hotel is during peak times when groups of people are going to or coming back in from the convention center or sporting events------for some reason, they have (5) elevators and you NEVER see more than 2 or 3 of them working at the same time! This has been a problem at this hotel for as long as I can remember!! There are times during the day that it will take you 8-12 minutes to get on an elevator. All the while, 2 or 3 elevators remain idle. I don't get it and I've run out of oxygen complaining about this problem over & over & over again. Networks is a great bar and they have significant patio seating. Again, this is a pricey place but if you want to be smack dab in the middle of downtown Phoenix, the Hyatt Regency is a great choice. The beds are REALLY comfortable and the rooms could use some more lighting. My climate control worked perfectly but some of our guys that stayed in non-remodeled rooms had some aggravating problems with the A/C not working or shutting off for no apparent reason. The staff here seems very, very accommodating.", "Date": "February 22, 2010"}, {"Ratings": {"Service": "1", "Cleanliness": "5", "Overall": "4.0", "Value": "1", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Durango Colorado", "Title": "\u201cCharging extra for internet is so third-world\u201d", "Author": "Chilkoot_Hiker", "ReviewID": "UR51063048", "Content": "Nice hotel, all the luxuries you would expect from Hyatt. Had to pay for parking which I guess is to be expected downtown in a big city. But it really frosts me to have to pay $12+ for 24 hours of internet access. Come on, Hyatt, if every dinky motel and rv park out in the boondocks can offer free internet, what's your problem? Here's a tip: one block away is a Paradise Bakery Cafe. They have free internet, good food, and cookies to die for. Spend your money there instead of paying the Hyatt for something that a \"luxury\" hotel should be embarrassed to charge extra for.", "Date": "December 11, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "2", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Saint Cloud, Minnesota", "Title": "\u201cNice room, pricey internet\u201d", "Author": "Mitre10", "ReviewID": "UR50920657", "Content": "My hotel room here was nice, clean, and comfortable. The service staff were incredibly nice and helpful--every single person who I encountered. I write this for every hotel where I have to pay for internet, but I consider it absolutely inappropriate to charge for internet. I have stayed in $40 hotels with free internet...obviously in the middle of nowhere, but it is just not $13 to provide someone with 24 hours of internet. So even though I really liked the hotel, next time I will find a place with free internet.", "Date": "December 8, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Maryland", "Title": "\u201cBeautiful Hotel\u201d", "Author": "CarrMel84", "ReviewID": "UR50582968", "Content": "I am just returning from Phoenix... My stay at the Hyatt was great. Since I was out on business, I was able to walk around the city a little during the first night. The hotel is beautiful... I stayed on the 20th Floor... Service was great... I even had dinner at The Compass on the 24th floor. It is an elegant hotel that rotates... Very nice... Food was excellent. Bedrooms very nice... Comfortable beds as well. As far as the internet connection... There is a fee, but if you have your own air card, it's free of charge. I carry my air card everywhere and I was able to log on in the hotel w/ it. The location was great... It sits 2 blocks up from the US Airways Arena (Phx. Suns arena), directly across the street from the Convention Ctr and also a Theatre. Around the corner are small restaurants, shops and an AMC movie theatre. My grandmother flew out w/ me and she was able to enjoy the weather and walk around downtown by herself... The price was very reasonable... I would return to this hotel the next time I visit Phoenix.", "Date": "December 3, 2009"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "1.0", "Value": "1", "Location": "5", "Rooms": "3"}, "AuthorLocation": "CA", "Title": "\u201cIt's not worth it!\u201d", "Author": "Ram001", "ReviewID": "UR48460597", "Content": "Because of the LOCATION I booked 3 nights at Hyatt. Originally I booked a $199/night -\"Conventions Deal\" (if I have to pay for the breakfast and internet it will end up for $241.97 + tax $29 = $270 +/night for a Conventional DEAL). Luckily, I modified my reservation after I found the AAA Business Plan for $174/night and it came with 2 free breakfast ($14.99/pp) and free internet ($12.99/day). But for some reason the front desk checked me in with the ORIGNAL higher rate. So be careful at check in because they don't print out the register card and also they don't confirm the rate with you. Once you leave the front desk and it will take a 1/2 hour (at least) to fix the rate. Front desk told me the hotel was recently remolded, but they left a very DIRTY pop corn ceiling. If you don't turn on more than 2 lights on, the room looks ok. Comfort bed without fitted sheet. No safe in the room, so I did not use the pool or gym. I don't feel comfortable to leave my jewelries and wallet in the room. One of our colleagues' room did not get room service for 2 consecutive days, and they got twice unfriendly apology. Breakfast is ok, and if you have \"Gerri\" - a big Latino lady to serve your table. She might ignore you, or provide with a very cold and unwelcome service. But she wills definitely bring you a bill, so you can \"tip\" her. The 3rd morning we got a different waitress; after she took our Breakfast coupons and politely said \"you all set.\" without giving us the bill! I was so surprised that I did not get the bill, so I have to walk to her and tip/thank her. When I got home I also noticed an extra surprise charged on my AMEX for $11.38. So I called their local # and they transferred me to their Accounting Dept. it rang for 15 minutes and no one answered. I e-mail them at qualityphxrp@hyatt.com on Oct 27.09 and did get any answer as 11.03.09.", "Date": "November 3, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "4", "Location": "3", "Rooms": "4"}, "AuthorLocation": "california usa", "Title": "\u201cNice Hotel\u201d", "Author": "usgirl", "ReviewID": "UR45737320", "Content": "Stayed for a conference in Mid Sept, nice room on 16th floor, Platinum member so I had free Internet. Pool is sort of small and mainly people like to lounge around and stand in it etc so cant do laps easily. Work out roomis small bur well equipped. Room had comfy king bed , desk, and sort of chaise chair with otoman comfy for tv watching. Unfortunatly there is not much to do outside the hotel apart from the convention center, their food places close at 2pm in the afternoon, there is a bar grill across from hotel and a Wyndham close by but no convenience stores or anything like that", "Date": "October 3, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "Palm Beach, Florida", "Title": "\u201cVery Good Downtown Hotel for Business Travelers\u201d", "Author": "accidental_squirrel", "ReviewID": "UR45343490", "Content": "I spent six nights at the Hyatt in downtown Phoenix. Although it's not a high end luxury hotel, this was probably the most pleasant stay that I have had this year (approximately 100 nights at about fifteen different hotels). This Hyatt has been renovated and most things look new. It is clean, my room was quiet, and the bed was comfortable. The rooms seemed a little larger than most other hotels and we had a nice view of the mountains. I asked about internet access and was given a code for free access. The location is close to all the things downtown such as the convention center and the two sports arenas. I was very impressed with the staff, especially the young lady and the check in desk. I was traveling with my spouse (who has a different last name). We checked in on Sunday and stopped by the desk on Friday night to ask a question and Grace remembered both our names in addition to being very pleasant and helpful. The Hyatt wasn't perfect in that the flat screen tv was still standard definition and some of the cardio machines in the fitness center did not work correctly. However, all things considered, it was close enough.", "Date": "September 28, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "2", "Location": "5", "Rooms": "2"}, "AuthorLocation": "yuma", "Title": "\u201coverpriced\u201d", "Author": "rickcasi", "ReviewID": "UR36221845", "Content": "We stayed here because we wanted to go to a ballgame ..The location is good for that but our room never got below 78....Yes we know it is Phoenix in July...But the rooms were average and parking was 27.00 dollars a night...They finally moved us to another room and even got us breakfast....We usally don`t eat breakfast so I would have rather had free parking.....Trouble is downtown Phoenix is lacking for reasonable hotels, and they know it ..", "Date": "July 30, 2009"}, {"Ratings": {"Overall": "1.0", "Service": "1"}, "AuthorLocation": "Minnesota", "Title": "\u201cHorrible Customer Service!!!!!!!!!!\u201d", "Author": "Mditcbitw", "ReviewID": "UR35398710", "Content": "Ya know, I wish I could have gotten the chance to stay in this hotel before writing this review; however, I just wanted to let you in on th horrible customer service provided by this hotel. I had booked my stay 3 months ago, due to a conference I have there at the end of July. So...I received a confirmation 26 Apr. I just got a call today from the Hyatt stating that they had overbooked & that I was no longer able to stay there. They appologized & put me up in a different hotel & offered to provide transporation to the conference (which happens to be right next to the Hyatt)....yeah, transporation, to include a bus!! I am just completely floored! So, how come they claimed availability when I booked but now all of a sudden they have no availability. [--]!!!!", "Date": "July 21, 2009"}, {"Ratings": {"Overall": "4.0"}, "AuthorLocation": "Augusta, Georgia", "Title": "\u201cSlightly biased since I had a touch of VIP treatment\u201d", "Author": "ACoolJeweledMoon", "ReviewID": "UR29546819", "Content": "I am no great fan of Hyatt, but this was a business trip for a conference so it worked. And due to the nature of the business trip I think I received a slight bit of VIP treatment so I can't complain. I was booked into a very nice and spacious end room on the 17th floor with a huge window and a great view. It had a nice entrance way with a three doored mirrored closet in a dressing area so no complaints there. It also had a nice size sitting area with a comfortable sofa and chair. The room was spotless and stayed very clean the whole six days I was there. Check-in was a breeze, and the front desk person was genuinely helpful. Upon arrival in my room, a staff person delivered a small fruit plate, water, and ice to my room, and I was also hand delivered a package that was waiting on me. I ate in the Networks Cafe a few times, and both meals were very good and reasonably priced, and the service was fine considering they were busy both times. The gift shop had a very varied selection, and staff people were friendly there as well. And at a meeting I attended, three managers made a thank you presentation to us which I thought was a nice touch. My only complaint was my bed was rather uncomfortable. It had noticable sags which surprised me. Based on another Hyatt review of mine, this one was 100% better, but still just a basic downtown hotel chain. If you are going to be at the convention center though, this is a great location.", "Date": "May 7, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "5", "Overall": "3.0", "Value": "1", "Location": "4", "Rooms": "3"}, "AuthorLocation": "Hamden, Connecticut", "Title": "\u201cVery overpriced!\u201d", "Author": "thewildboo", "ReviewID": "UR29336703", "Content": "We stayed at the Hyatt Regency for three nights. Thankfully our rooms were being paid for by a family member! We had booked king bed rooms but got rooms with two double beds. We were told no king rooms were available, even though we had booked them and even checked in early. The room was clean and spacious but extremely plain. The beds, although there were two, were very comfortable. Our view from the 16th floor was nice enough. The hotel pool was OK but only 3 feet deep all around. The hot tub was adequate. There is no free parking - the charge to self-park in a neighboring garage was $16/day! There was no free internet access available in the lobby - only for a charge. The only cheap place to get food was the bagel store in the lobby, which was fine for breakfast. We avoided Networks bar but did have breakfast at the Terrace Cafe one morning. The food was very good but it was an expensive breakfast (again I'm glad we weren't paying!). One big plus was a large and modern fitness center with four treadmills, three ellipticals, and four stationary bikes in addition to various weights and other equipment. Some of the equipment was not in top working order but there was plenty to go around regardless. Overall - Everything was \"nice\" or \"comfortable\" but for $300/night I would expect something really special. The constant nickel-and-diming of paid parking, internet, breakfast, etc really bugs when you are already paying so much. I recommend staying outside town at a more economical hotel with free amenities and saving your money for restaurants and sight-seeing.", "Date": "May 4, 2009"}, {"Ratings": {"Cleanliness": "5", "Overall": "1.0"}, "AuthorLocation": "san diego,California", "Title": "\u201cSTAY WELL CLEAR OF THIS PLACE\u201d", "Author": "jondavi", "ReviewID": "UR29141785", "Content": "Stayed for a convention May 2009. From the deplorable Catering Department,which we needed to place a sign in the lobby notifying customers of our hospitality suite, to the outrageous catering prices for in room coffee service,this hotel has to rate amongst the worst of my business travel experiences. The only notable positive was the great assistance the bellmen provided in moving our numerous pieces of diplay items from the car to the room. Front desk management needs to go back to Hotel School for lessons in assisting guests. If you need to be by the convention center, check out other hotels. The Hyatt Group has sunk to a new level of inferior service. Do yourself a favor and stay well clear of this ripoff.", "Date": "May 1, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "4", "Overall": "2.0", "Value": "1", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Pennsylvania, US", "Title": "\u201cPoor service for only $309 a night!\u201d", "Author": "bluehousefive", "ReviewID": "UR27030412", "Content": "Upon checking into the Hyatt, the clerk assigned us Room 603. If you check the floor map, you will see that 6 rooms on each floor are located in the corners of the hotel, and these 6 rooms are half the size of other rooms on those floors, with a twelve inch window and a view of the brick wall comprising the other corner of the hotel. The hotel was nowhere near capacity, so I have no idea why they would put anyone in these rooms. After checking in, we stopped at Networks for a quick bite and some drinks. The mojitos that they advertise as a special were awful, and I love mojitos. That could be because the service people all seemed to be drunk. One waitress tripped on a step and rolled around on the floor laughing. Our waiter kept bumping into our table, chair, and drinks. The pizza tasted like one of the microwave versions, and the four coconut shrimp for $10 were not worth the money. It was $50 down the toilet, and it convinced us not to have dinner at the Compass Room upstairs. The next day, the front desk gave us a room on the 17th floor, at my request. The view was spectacular, but the room was very small, and missing the decorative touches (throw pillows, blanket, arm chair) of the first room. The only mirror was over the sink in the bathroom, which makes it very difficult for someone to get ready while their spouse is in the shower. There was no full length mirror. That night, I was not feeling well, so against our better judgement, be ventured up to the Compass Room for a snack. My husband had the bisque, which was smokey and good. We had a couple of drinks and the trio custard, and they were fine. The decor left a lot to be desired, but I guess the view was meant to carry the restaurant. Unfortunately, we went back down to Networks for March Madness. I had a martini since it was 'Tini Tuesday and they were $2 off. When the bill came, the drink was not discounted. The bartender said the special was only for 4-6 and 11-2. The sign was right in front of us, and it said nothing of the sort. Instead of taking off the lousy two bucks, the bartender argued with my husband and was very rude. This hotel soured us on both Hyatt and Phoenix. If it weren't for the lovely meals and service at Sens and Sam's Cafe, we would not return to Phoenix for another conference or convention. We had already booked a Hyatt in Bonita Spring, Florida for next week, but I am going to try to change that reservation.", "Date": "March 29, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "4.0", "Value": "3", "Location": "4", "Rooms": "4"}, "AuthorLocation": "Minneapolis", "Title": "\u201cHyatt Regency Phoneix - Typical Downtown Hotel\u201d", "Author": "sailorgirlmn", "ReviewID": "UR24761305", "Content": "We used points for a one-night stay at the Hyatt Phoenix over Valentine's Day Weekend and the weekend of the All-Star Game! I was actually amazed to be able to get a room given all that was going on. Check In was fast and friendly and we were given a room on the 18th floor. We walked past the diners going to the rooftop restaurant for a romantic evening and headed up to our room. Room was large, clean and quiet. We ordered room service which took about 30 minutes to arrive. Unfortunately the order was incorrectly delivered so we had to wait another 20 minutes for a missing club sandwich. Food was fair to poor and I'll blame it on the busy hotel and Valentine's Day rush in the restaurant. The hotel is in the middle of downtown and perfect for a business stay. Overall I would recommend to anyone needing to be in town on business, but I'd recommend eating elsewhere", "Date": "February 18, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Preston, UK", "Title": "\u201cVery Pleasant Stay\u201d", "Author": "SparkintheDark", "ReviewID": "UR24597526", "Content": "I would rate the service from this hotel as above average. My stay was as part of a group reservation that I was in charge of making and the staff were exceedingly helpful from the word go. We had a standard room that was very pleasant with good maid service each day, with the room being straightened each morning around 10:30. Room service was good and the breakfast really nice, if a little on the expensive side.", "Date": "February 15, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Check in / front desk": "2", "Overall": "3.0", "Value": "3", "Rooms": "2", "Location": "5"}, "AuthorLocation": "California", "Title": "\u201cStandard downtown hotel\u201d", "Author": "greatone3800", "ReviewID": "UR23753762", "Content": "I booked this hotel through Priceline for a bid of $45/night for a Friday and Saturday. This hotel is downtown near the convention center, which is the standard type of hotel I expect to get from priceline in a major city for a weekend. Parking: There's self-parking in the garage next door, valet or street parking. Street parking seems really hard to find, so we opted for the garage. It's $10 with no in/out (paid at the garage) or $16/day with in and out (paid at the hotel). There's also valet for $23/day. Typical prices. One caveat: the USAirways Center is close by. If there is an event going on, parking might be harder than usual and there might be crowds to contend with. We got there as a Suns game was letting out, so traffic was a bit heavier than expected, but no unbearable. Check-in: We checked in around 10 PM on a Friday night. They said they had no non-smoking king rooms available, so the options were a two double beds, two queen beds, or one queen. We opted for the queen. Also, my reservation was booked as two separate reservations (I initially bid for one night on priceline and then decided to extend by one day). The representative noted it and I thought he linked the two reservations, but apparently he did not. On the Saturday when we returned to the room at 4 PM, housekeeping had still not visited because they thought we were checking out. The Room: We actually ended up in two different rooms. The first room at a single queen on the 21st (top) floor. Two big issues with this room. First, the queen bed isn't really a queen bed. It's more like the size of a double and not at all comfortable for two people. Second, the room has two doors that connected to the rooms on either size. The noise traveled through the doors like they weren't even there. You can CLEARLY hear your neighbors conversations as if they were right in your room even if they are talking in normal inside voices. If you get one of these rooms, I recommend switching right away. The second day we stopped at the desk to ask a question about parking and were offered a king room that had become available. Of course, we switched and the room was so much better. No interior doors for noise to travel through and a real bed. Exercise room: Small, but up to date. There's about 10 cardio machines (treadmills, cross trainers and bikes). Each has a built-in TV. They have headphones for use, but I recommend bringing your own as they didn't always have clean ones available. It also has a small weight area. It's a very small room that got crowded really quickly. Maybe because it was right after New Year's and everyone is trying to stick with their resolutions, but I've never seen a hotel exercise room that crowded. I thought it was open 24 hours, but the sign posted said 6 AM to 10 PM. Not sure which one was right. One nice touch: They had a wine cooler with cold,damp towels in it. Great for post workout. Food: We did the breakfast buffet on Sunday for $17.95/person. Well stocked with lots of options. Overall: Standard convention center hotel. For $45/night, I was satisfied with the experience, but I would not pay full price for this hotel.", "Date": "January 21, 2009"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "San Diego, California", "Title": "\u201cBest View in the City\u201d", "Author": "Cervantez", "ReviewID": "UR22593143", "Content": "I\u2019d like to think of myself as a pretty romantic guy, my girl and I have a great relationship and we tend to get out a lot. So when something special happens, that\u2019s usually cause for a little day trip. Recently, my girl got a new job that she was long over due for, she had been under a lot of stress about it but the deal was finally sealed. We still had to play it smart with our money until her new job started, so an in-town vacation was in order. I surprised her by taking her to one of the nicer hotels in one the nicer hotel chains in town\u2026The Hyatt Regency. A beautiful hotel to say the least! Located in awesome downtown Phoenix, the Hyatt Regency might have the perfect location in the area. If you\u2019re staying there, you\u2019ll have access to the local mall whose restaurants stay open late, some really trendy night spots and the theater. You can\u2019t beat the location, but personally, I was more impressed with the inside. Check-in was swift and friendly, the only drawback was that I picked a busy night in downtown. The ballet was in town that night and we had no choice but to use the valet parking. A whopping $27.00 charged to the room for valet service! Pretty outrageous, but it made me look like a big shot in front of my girl, so\u2026 The elevator to take you to the rooms is glass, and it\u2019s quite a rush to shoot up to your floor while looking out. Two adults riding the elevator dressed in full evening wear at 2AM was quite a sight for the staff at the Hyatt who assured us, \u201cEveryone does it, don\u2019t be shy.\u201d Ride the glass elevator to the top and be treated to the best view in the city from the Compass Restaurant. This is a beautiful revolving restaurant at the very top of the hotel. You can literally see the entire city from there. We didn\u2019t dine there this time since the Hyatt is quite\u2026how do I say this\u2026PROUD, of this restaurant! I believe the lowest priced entr\u00e9e on the menu was about $20.00! That\u2019s was little out of our price range that night, but definitely next time. Fortunately for us, the maitre\u2019d was cool enough to let us just take a stroll around the restaurant and have a look at the view for a few minutes\u2026totally worth it! The rooms are awesome! The Hyatt had the highest ceiling of any hotel I\u2019ve stayed in. The room was spacious with the floor space of a suite. The bathroom was kind of small, or maybe it just seemed small because the rest was so big. It was also the first hotel I\u2019ve stayed in where the bathroom had toothpaste too, amazing how little things start to count. The bed was huge and covered with comfy pillows. The room itself was a very romantic way to spend the evening we both slept like angels, all the way to check out time. The hotel itself is large enough to take a romantic stroll late at night while admiring the artwork strung through the lobby and downstairs area. We couldn\u2019t ask for a better night, we both felt refreshed and totally at peace. Amazing how the right ambience can change your perspective on life. The Hyatt Regency will certainly surround you and the one you love with a new enjoyment of life.", "Date": "December 9, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "2", "Check in / front desk": "5", "Overall": "4.0", "Value": "5", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Austin, Texas", "Title": "\u201cClean and Comfortable\u201d", "Author": "Dax892", "ReviewID": "UR21685480", "Content": "Perfectly comfortable room, with fabulous beds. Good water pressure in the shower, and a great view. We were excited to use the hot tub but there was a group of people smoking and drinking a few feet away, so we couldn't enjoy it. Reasonably quiet, though we could hear doors slamming and people talking in the hall. Parking was the biggest problem - we didn't mind paying for it, but the Hyatt's garage was full, so we had to drive around and find parking elsewhere, then drag our luggage.", "Date": "November 10, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "NoCal", "Title": "\u201cgood solid hotel\u201d", "Author": "TravelingChumley", "ReviewID": "UR21488185", "Content": "bid Priceline $39 per night plus fees. Read that there is a $16 charge for parking, parked about six blocks away near a ASU offsite building. Meters work 9am to 5pm, other times appear free. Checkin was easy, up to the room, seem to be remodeled in the last ten years. Nothing special, but nothing bad either. The pool and fitness center were next to each other. Fitness center had newer machines with video, free weights are nil except for some dumb bells. Water cooler, towels and headsets are provided, 24 hour access. I asked the desk person if there was a drugstore within walking distance, he replied no, but a Circle K was within a 10 minute walk. I would not walk in the dark for 10 minutes near downtown, I would suggest the same to you. The bagel store in the lobby was open and overpriced, but convenient. I scored another parking space on the street the next evening, three block walk. The hotel was busy with a convention going on. Bar and restaurant in the lobby and also across the street. There was a breakfast place, First Watch, about one block away towards First Street. I had a good stay.", "Date": "November 2, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Business service (e.g., internet access)": "3", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Tucson, AZ", "Title": "\u201cJust Okay\u201d", "Author": "TravelingTucsonans", "ReviewID": "UR21199406", "Content": "Stayed here for business for one week. The room was clean and the bed was very comfortable. The only element of the room that was less then desirable was the manner in which the furniture was arranged. The desk faces was in an awkward postion and had poor lighting. There is also not a place to eat in the room other than the desk and if you are staying for business and needing to work and eat, this makes it difficult. Since my stay was in the summer, many of the hotel restaurants were closed. This made it difficult to get something to eat after work, unless you are willing to walk arounf downtown Phoenix at night. The roomservice was mediocre and per usual very exspensive. Overall, not a horrible experience but not the best. It was a wonderful hotel to work in due to it being extremely quiet/", "Date": "October 25, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "2", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Woodstock, GA", "Title": "\u201cAverage Experience\u201d", "Author": "Persnickety-traveler", "ReviewID": "UR20681508", "Content": "Room was very clean and comfortable but the carpet appeared worn and dated. It costs $20 to just walk into the Business Center . . . that was a first. Good conference arrangements, employees very nice. A good deal of outside noise - typical of being located downtown.", "Date": "October 6, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "5.0", "Value": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Ohio", "Title": "\u201cGreat underated Hyatt\u201d", "Author": "Sliphorn", "ReviewID": "UR20075155", "Content": "I don't know why others had given bad reviews of this hotel, or AAA's 3 diamond rating-it is one of the best Hyatts I have stayed in. It is well-maintained and clean and is the closest to the convention center. The sportsbar, Networks, has good food, atmosphere, and beer selection. We used our Hyatt Gold Passport points for the 3-day stay and they upgraded us up to a suite in the corner of the hotel on a high floor. Maids were thorough and cleaned the rooms well. There is an Einstein Brothers Bagel Cafe that stays open until 8:00 PM and has a good selection of bagels, salads, and great coffee. We were well-treated while there and no one tried to steer us to a private car company.", "Date": "September 14, 2008"}, {"Ratings": {"Check in / front desk": "5", "Overall": "3.0", "Value": "3"}, "AuthorLocation": "New York", "Title": "\u201ca few tips\u201d", "Author": "Bramalei", "ReviewID": "UR20042117", "Content": "Stayed here for four nights on a business trip -- the hotel is perfectly reasonable and clean. Having stayed here as long as I have, I have a few tips -- 1) Don't pay $12.29/day for internet - there's free internet in the convention center across the street, as well as at many of the area's restaurants. 2) Don't pay $5.29 for the in-room bottle of Aquafina -- there's a 5-gallon jug of Arrowhead spring water in the hotel's Exercise room, which is open 24 hours a day. 3) Don't use the hotel's \"Printme.com\" service - which costs $1/page after the first two pages (which are free). Instead, email your printing requests to the UPS Store downstairs, which prints for $0.10/page. 4) If you get coffee at Einstein's Coffee (in the lobby), save your coffee cup -- you can use it for the duration of your stay.", "Date": "September 13, 2008"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Check in / front desk": "5", "Overall": "3.0", "Value": "2", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Los Angeles, CA", "Title": "\u201cNot impressed\u201d", "Author": "amarie2", "ReviewID": "UR19795095", "Content": "I rated the hotel a three because of the difficulty in access and the disturbing amount of lint on the ceiling... all this considering the price, as well as the availability of local dining. I visited this hotel being entirely unfamiliar with the Phoenix area. Since I arrived after dark, I only circled once to find parking, when there was none, I used the valet to simplify my life a bit ($23 overnight). The following day, I parked my car in the only lot that seemed to allow Hyatt guests, and I was charged a $10 flat rate each time I would come and go. This lot does not charge by the amount of time you stay. During my 3 day visit, I've spent nearly $100 in parking fees (the lot where I am working also charges, however not as much). Granted, many business travelers will be refunded this expense from their companies, but for those traveling for pleasure, realize and budget this extra expense. The nearby resturaunts are very decent. I was most pleased by the bar and grill located off the lobby of the hotel: Networks Bar and Grill. The Networks salad is great. The other resturaunts in the hotel seemed too formal and I never visited either of them. The room was overall very well cleaned, however it wasn't until the very last night of my visit that I noticed quite a large amount of lint that had accumulated on the ceiling (from the a/c which maybe needed a new filter). It didn't look like it had been cleaned in quite a while. The bed was very firm, and while some prefer this, I don't. I had trouble getting to sleep. The room was, however, VERY quiet.", "Date": "September 5, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "4.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Atlanta, GA", "Title": "\u201cGood deal through Hotwire\u201d", "Author": "JayJayBee", "ReviewID": "UR19717894", "Content": "We stayed one night in Phoenix at the end of our roadtrip through Arizona. We purchased a king room at the Hyatt Regency on Hotwire for $66+fees per night. Probably a steal for this impressive hotel! Fortunately I thought to inquire about parking before we arrived, but the parking was still a bit of a hassle. You can valet park for over $20 with in and out privileges, or park yourself at a nearby garage (on the next block) for $10, or $16 with in and out privileges. In and out privileges at the garage are purchased through the front desk of the hotel and charged to your room. Does that make sense? Our 5th floor room was really nice with a down comforter, a desk, a desk chair, an armchair, a table, a armoire with a cable TV, a coffeemaker, and a hairdryer. But unfortunately, it did not have a refrigerator, and interestingly, the TV was at an angle such that you could not watch from the bed. The room overlooked the pool/lounge area on the third floor. It was a very nice hotel, but it seemed to lack character after visiting other charming hotels and cabins across Arizona. Since we were staying only one night, we also didn\u2019t have the opportunity to fully explore what the hotel and the neighboring area had to offer (although it\u2019s right downtown, near a thriving nightlife area, and just blocks from the Diamondbacks stadium).", "Date": "September 3, 2008"}, {"Ratings": {"Cleanliness": "4", "Business service (e.g., internet access)": "5", "Check in / front desk": "3", "Overall": "5.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Wyoming", "Title": "\u201cWhat a regal hotel\u201d", "Author": "wantingbetterservice", "ReviewID": "UR18733703", "Content": "The Hyatt Regency is a traditional service hotel - fully staffed and fully professional. This is a great hotel for business travel. The hotel's Internet is top-notch, providing high-speed, low latency connection. The rooms are quiet, and what you'd expect from a full-service hotel. Having a bar and grill in the lobby is nice, although they closed earlier than I thought a bar would, and I had to order my food to take to the room because it was close to closing. The hotel, although downtown, had nice access to parking nearby. * cleanliness above average * beds average * staff average (would give higher marks if I could have eaten in the grill) * Internet above average (6Mbps down, <50ms latency to yahoo.com) * air conditioning above average (didn't notice 110+ degrees) * price average * location above average (easily accessed from airport)", "Date": "August 8, 2008"}, {"Ratings": {"Cleanliness": "4", "Check in / front desk": "3", "Overall": "4.0", "Value": "4", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Vancouver, Canada", "Title": "\u201cA very nice hotel\u201d", "Author": "sketchy321", "ReviewID": "UR18582739", "Content": "This was one of the priciest hotels on our trip, at $269 American a night for a room with a king size bed. But it was worth it, in terms of comfort and style. This is one sophisticated hotel -- decorated all in dark tones. Everything looks very executive. There's a lot of art (including sculptures) in the cavernous lobby. The room looked classy and upscale, the bed was super comfortable! One inconvenient aspect of this hotel, was the parking. We had to leave our car in a nearby lot (across the street). I believe it cost extra, can't remember how much. Made us a little nervous, as we didn't know the city well! However, being right downtown was neat. A downtown ambassador wandered by and gave us some advice and a map (very helpful!). We had dinner at the restaurant built into the hotel (Networks Bar and Grill), and then walked over to Chase Field to catch the Diamondbacks in action. Overall, a comfortable and luxurious stay...and a good location.", "Date": "August 3, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Fort Myers, Florida", "Title": "\u201cNice Downtown Hyatt!!\u201d", "Author": "Katsandcards_8", "ReviewID": "UR18107758", "Content": "My wife 2 kids and I spent the July 4th weekend in Phoenix. The Hyatt is downtown - right in the middle of the city. Very short walk to see a Diamondbacks or Suns game, shops/restaurants are nearby. Pool and gym are sort of small, but both were well maintained and clean. There is a sports bar in the hotel that offers good happy hour specials and late night meals. Also a Einstein Bros just off the lobby. Hotel staff was very courteous. The only negative over 4 days - we had to ask the maid to clean out our tub better since it had a dirt ring when we arrived. It was cleaned while we went to dinner and the mgr gave us 2 breakfast coupons. Otherwise no problems. We had a great stay and would go back to this Hyatt again. PS - If you're looking for activities, we did a Diamondbacks game, WaterWorld water park, and the Ponderosa Stables dinner sunset ride. We also did fireworks at Tempe Towne Lake. All were awesome!!!!", "Date": "July 21, 2008"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "San Diego", "Title": "\u201cElegant Hotel\u201d", "Author": "cinderella4jc", "ReviewID": "UR17291947", "Content": "We came in at 1:00 am and checked out at 8:00am so it was a short stay, but we were impressed with the hotel, we would stay there again at a better price. Paid 149.00 Auto Club discount. I'm sure it can be booked elsewhere for cheaper. Beautiful lobby would have loved to lounge for awhile but no time. Very polite staff throughout. Close to ASU downtown campus , walking distance if not hot out, we were there for my son's orientation. Awesome view of Chase field and all of Phoenix. Awesome, great beds,wish we could take them home with us. We are usually a Hilton family, but this is our second time staying at Hyatt and we may be switching. Only downside, parking structure is across small street and you have to take elevator down from garage and walk across street to hotel, but ok. Starbucks just across street, oh yeah! Next time we'll stay longer to enjoy hotel and surrounding areas to explore.", "Date": "June 27, 2008"}, {"Ratings": {"Service": "1", "Cleanliness": "2", "Business service (e.g., internet access)": "2", "Check in / front desk": "1", "Overall": "1.0", "Value": "1", "Rooms": "2", "Location": "2"}, "AuthorLocation": "San Francisco", "Title": "\u201cBeware the car service scam\u201d", "Author": "pdquick", "ReviewID": "UR16890883", "Content": "I'm staying here for a conference. Tonight, a group of 13 of us got together for dinner at a local restaurant. We asked the bellman for cabs. Limousines arrived. Some in our party specifically asked why we had limousines instead of cabs. The bellman told us these were cabs. A couple of us who had been out around the town already remarked that we had not seen cabs in the city, and we thought maybe this was another of the weird surreal things about this very weird surreal city. In hindsight, we should have been more wary. We were being screwed. Of course these weren't cabs. There was no meter, just an announcement of a charge at the end of the trip. The limos cost a total of $95 plus tips to take us about 5 miles. At the end of our meal, we asked for cabs, and got...cabs! Total fare: $39 plus tips. We confronted the bellman, who first said we had asked for limos. We were clear that we had not. Then he said he was using \"our regular car service,\" but said that we had been overcharged. We protested that the problem wasn't just that we had been overcharged, but that in fact we had gotten what we did not ask for and that we were not dealt with honestly. He told us we were free to talk to the manager. We did so. The manager apologized, but when I asked him directly what the hotel's policy was on calling limos when guests asked for cabs, he denied that this was their practice. However, in discussing the issue with other conference attendees, it seems that consistently guests who ask for cabs are being ushered into limos, and then stuck with bills at the end of the trip. I have seen the limo/cab scam elsewhere. it's not unique to this hotel. I wouldn't be surprised if there's a kickback involved. But guests have a right to be treated fairly, not be hustled into scams, and to be able to trust our hosts. The Phoenix Hyatt failed on all counts. I won't be coming back. If you must stay here and need a cab rather than a limo, be sure to be explicit with the bellman, and don't get into a car without a meter unless you negotiate on price up front. Know also that cab fares are relatively low, so you should probably expect to pay less than you might think.", "Date": "June 13, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Check in / front desk": "5", "Overall": "3.0", "Value": "3", "Rooms": "2", "Location": "4"}, "AuthorLocation": "Evergreen, CO", "Title": "\u201cNot one of the best Hyatts\u201d", "Author": "MHS8874", "ReviewID": "UR15713797", "Content": "The hotel is aging, but somewhat gracefully. The biggest issue is the lighting in the bathroom. The small. inadequate fixtures provide about as much light at the mirror as a single candle. Shaving was by feel, not by sight. There rest of the room was fine.", "Date": "May 6, 2008"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Prince George, Canada", "Title": "\u201cWhat a disappointment!\u201d", "Author": "R_Bear", "ReviewID": "UR14895464", "Content": "I stayed at the Hyatt at the end of March and suppose I should start with the good. The staff were friendly and helpful, and the rooms were clean. The bad should start at the beginning. Don't help yourself to the bottled water that's on the desk when you walk into your room. It is $5.25 a bottle. Instead, go back down to the ground floor and get it at Einstein's Cafe for $3.00. Don't count on getting any really hot water out of the tap. No matter what time of day or night I tried, the best the 16th floor would produce was lukewarm - too cool for comfortable shaving. It did make adjusting the shower easy, though; I just turned it on to maximum hot and it was barely warm enough. In-room coffee pots are standard in most hotels, but the Hyatt cheaps out with the little 1-cup-at-a-time jobbies that use the innstant coffee packs. Yuck! Bring your own headlamp if you intend to read. The lighting in the rooms is little better than a candle in a cave. If you are a government traveler, forget about your beancounter's insistence that you use the tax-free number for your agency - the desk will not recognize any but Arizona state agency tax-exempt status. Forget about a courtesy shuttle from and to the airport - it is far less expensive to use a regular taxi. The bathroom fans must hold the record for noisiness! Go ahead and sing while showering - nobody will hear you over the fan's noise. In-room internet access in sincredibly expensive at $10.95 a day. I could go on, but this should suffice to persuade you that any of the other nearby hotels are a better choice.", "Date": "April 8, 2008"}, {"Ratings": {"Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Rochester, MN", "Title": "\u201cGreat Downtown Location\u201d", "Author": "Dadecat", "ReviewID": "UR13810629", "Content": "Attended a business meeting in downtown Phoenix and stayed at Hyatt. Great location; easy walking distance to many attractions in downtown Phoenix. Short shuttle ride from Phoenix Sky Harbor Airport. Had a room on the 21st floor with great view of the city. Beds were heavenly and covered with light down comforter. The only negative is you have to pay $12.95 for a day for internet access. Would have thought this would be complimentary.", "Date": "February 24, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "5", "Location": "3"}, "AuthorLocation": "", "Title": "\u201cGreat Location - Safe downtown Area - Coffee Hi-jinx\u201d", "Author": "Royzee", "ReviewID": "UR12397661", "Content": "Stayed here for two nights for a conference. It is located within a short walk to the USAirways Center ( Phoenix Suns basketball) and Chase Field ( Arizona Diamondbacks baseball) also near some of the Civic Center/auditoriums for concerts. Many good restautrants of all types within 2-3 blocks. When you go out in the day or night, you'll notice MANY City emplyees who are there to give directions and provide a feeling of safety. They, like the hotel staff, are also very friendly - a good experience, especially for the heart of a city. There is valet parking at the hotel ($16). I self-parked at a Visitor Center garage next door - $10/day with no in & out privileges. The hotel will \"validate\" for in & out privileges but that's another $6. Relatively small - but new and clean gym with fee weights and cross-trainers, treadmills and bikes - personal TV's and headphones. Conference rooms were spacious, well-lit, good sound. Function food was average. The funny thing was that I could not get a decent cup of coffee at this hotel. The housekeeping staff kept stocking me up with de-caf only; the function coffee just wasn't very good. And the Einstein's Bagels in the hotel had Vanilla Hazelnut in the dispenser labeled \"French Roast\". There is a Starbucks in the Civic Center across the street and I'm sure there are some good coffee places nearby. The rooms were very clean and mine was quite large; and the Beds were A-plus comfy. I'd stay here again.", "Date": "January 7, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "4", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Boston, MA", "Title": "\u201cVery Nice Hotel\u201d", "Author": "dredlockesq", "ReviewID": "UR12321874", "Content": "The Hyatt is a very nice hotel and I would recommend it to anyone going to Phoenix. It is located right in the heart of downtown and is within walking distance to both the Diamondbacks and Suns stadiums. The thing that impressed me the most was how friendly the staff was. The concierge was amazing, helping us with everything from getting a rental car to giving us excellent entertainment recommendations. The area around the hotel is safe and quiet. And the rooms were exquisite. Definately a nice place to stay.", "Date": "January 4, 2008"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "2.0", "Rooms": "2", "Location": "2"}, "AuthorLocation": "New York City", "Title": "\u201cNo thanks\u201d", "Author": "NYerUWS", "ReviewID": "UR10043147", "Content": "Stayed here for 4 nights, 3 of which were on points, and if this is how Hyatt rewards its frequent customers, the corporation is in trouble. My room was a cave, looking out at a large gray concrete wall. Very small. Hotel has a card on the desk stating they are \"environmentally friendly\" and if you want your towels and linens changed, to call the hotel operator. I did so immediately, and was transferred from one person to another and finally to the front desk, who noted my request. My linens were never changed during my stay. Room service breakfast trays were still on the floor in the hallway when I returned to my room in the evening. I was there for a meeting, so the location was convenient, but there is really nothing around for dining out without having a car. A really disappointing Hyatt.", "Date": "October 5, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "5", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Oak Park, Illinois", "Title": "\u201cNice place; great weekend rate\u201d", "Author": "GFKelly", "ReviewID": "UR8655364", "Content": "We got a real cheap rate, as we were going to Arizona in August. We were in town to see the Diamondbacks, and the ballpark is in reasonable walking distance, even in the (dry) heat. The arena is also nearby. The front desk was real helpful, and the doormen were helpful. There is nothing as far as food after midnight at the hotel or anywhere close to the hotel, whcih can be a bummer. The pool was nice, though it is not for swimming.", "Date": "September 4, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "2", "Check in / front desk": "4", "Overall": "3.0", "Value": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Agana, Mariana Islands", "Title": "\u201cstandard average\u201d", "Author": "lat13", "ReviewID": "UR7989468", "Content": "One of the cheapest Hyatts around but still delivers the standard-average dose of cookie-cutter, chain appointments and service. The only thing really distinctive about the property is the revolving restaurant, which though pricey for Phoenix does offer nice views of the sprawling accidental metropolis. The main annoyances were the nit-picky charges for valet parking and internet access, $19 and $12 respectively, and the disingenous notes posted in the room about various exorbitant convenience charges and the chain's purported \"concern for the environment\" as a motivation for not washing towels and bedding. Note: Navigating Downtown Phoenix is challenging currently due to ubiquitous construction for the new light-rail lines.", "Date": "June 25, 2007"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Las Vegas", "Title": "\u201cMedicore Hyatt Regency\u201d", "Author": "4ofakindLasVegas", "ReviewID": "UR7939436", "Content": "This is the worst Hyatt Regency I have ever stayed at. The hotel rooms do not have the new \"Hyatt Beds\" and Egyptian towels. Our room looked like a throw back from the 80's. Bathroom was very small. Hotel needs renovation to get back to Regency standards.", "Date": "June 19, 2007"}, {"Ratings": {"Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Palm Desert, CA", "Title": "\u201cGreat Stay\u201d", "Author": "Baileybasset", "ReviewID": "UR7835773", "Content": "We stayed for 2 nights June 8th and 9th. When we arrived about noon, we were able to immediately check in and our requests for high floor and connecting rooms were honored. The desk clerk and the valets were very nice and efficient. Parking was $15/day for self park or $19/day for valet. We chose valet since the garage was across the street and the hotel was sold out due to the many Keith Urban concert goers and Boston Red Sox fans (us included) visiting for the weekend series. Beds were very comfortable, the air conditioning worked well and the plumbing was quiet. Bathroom was small, but the shower was good. Coffeemaker was in the bathroom and made one cup at a time directly into a paper cup. Maid service was early and performed adequately. It was very quiet at night on our floor. We did not eat in the hotel, but we stopped at Networks Bar & Grill on the hotel property. Drinks there were on the expensive side and the staff did not look happy. There is a Hard Rock cafe down the street about 2 blocks. The pool area looked nice from the window, but we did not view it close up. We would highly recommed this hotel for anyone attending games at Chase Field or shows at the US Airways Center, as they are only a 5-10 minute walk from the hotel.", "Date": "June 11, 2007"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Business service (e.g., internet access)": "2", "Check in / front desk": "1", "Overall": "2.0", "Value": "2", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Pasadena, New York, Philippines", "Title": "\u201cNice place with a staff that could use some training\u201d", "Author": "sunlvr2288", "ReviewID": "UR7809352", "Content": "I was there with my partner for a covention. The rooms were simple and not something I expected from a Hyatt. The staff were not friendly and made a lot of mistakes. At the end of our stay, we had to deal with a check out staff that pretended she knew everything and refused to help. We had to demand to see a manager. The manager came out and help with the situation and solved all the issues. It seems like the staff need to go through customer service and operations training.", "Date": "June 9, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Business service (e.g., internet access)": "3", "Check in / front desk": "5", "Overall": "4.0", "Value": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Sedona, AZ", "Title": "\u201cQuiet Area\u201d", "Author": "lepin", "ReviewID": "UR7728593", "Content": "This is my second stay at this Hyatt. It is located downtown, which is pretty dead, especially on weekends. BUT it is located within walking distance to Chase Field and US Airways Arena so it is the perfect location for attending sporting events. Parking is expensive, but free on the street after 5PM and on weekends. Summer rates can be very cheap. The revolving restaurant was closed (renovation?) while I was there. There are some eating places in the area. The only one that is really notable is Pizza Bianco which has a reputation and a long line to go with it. Most of the others are sports bars/grills/Mexican, etc. The room was fine and about what you would expect from Hyatt.", "Date": "June 1, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Business service (e.g., internet access)": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "USA", "Title": "\u201cGreat service and location\u201d", "Author": "hacmco", "ReviewID": "UR7667112", "Content": "Stayed here only one night at the start of a vacation through the Southwest. The service was impecable and the hotel was in very good condition. Very good food and the location was great for access from Phoenix airport and departure to major highways.", "Date": "May 21, 2007"}, {"Ratings": {"Service": "5", "Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "3.0", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Toronto", "Title": "\u201cBoring!!!!!\u201d", "Author": "TO29", "ReviewID": "UR7630846", "Content": "Stayed here two nights with little to no problems. The Rooms are not huge but average with nice views of downtown Phoenix with very comfortable beds but a very small and dated bathroom. It has a very central location and would be good for business travelers, but Phoenix literally has nothing to do for teens. The Pool is horrible and the workout room is tiny. This hotel is only goof for business.", "Date": "May 16, 2007"}, {"Ratings": {"Service": "2", "Cleanliness": "2", "Check in / front desk": "2", "Overall": "2.0", "Value": "2", "Rooms": "1", "Location": "3"}, "AuthorLocation": "Calais, Maine", "Title": "\u201cDue for a renovation\u201d", "Author": "Trustingtraveler", "ReviewID": "UR7548887", "Content": "Stayed in this hotel for its location and had expected more than a tired hotel from this brand, which claims 4 stars. Most other Tripadvisors agree that the shine has gone from this city center hotel. We had dinner in the unrotating roof top restaurant, great service and good quality overpriced meal.", "Date": "May 5, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Check in / front desk": "2", "Overall": "2.0", "Value": "2", "Rooms": "3", "Location": "5"}, "AuthorLocation": "Sault, Michigan", "Title": "\u201cNickel and dime experience\u201d", "Author": "Pyronym", "ReviewID": "UR7302898", "Content": "I stayed for 4 nights - the staff was helpful; but, not accurate. The pool was dirty, the room AC was not working and the extras you get charged for made this a nickel and dime stay. Extras like Internet service and more than 1 cup of coffee in your room are gratuitous in every other establishment I have stayed in excepting here. Ideally located to the seminar is not worth the lack of niceties. I have had far better stays in far less expensive hotels.", "Date": "April 9, 2007"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Moyock, NC", "Title": "\u201cNonrefundable deposit - beware\u201d", "Author": "moyockmover", "ReviewID": "UR7293603", "Content": "I booked a room online in January for a July stay. I wanted to cancel 3 months prior to July, but Hyatt charges $50 to cancel. They would not even let me transfer my payment to another Hyatt. No other hotel I deal with (major or minor) has this policy. Most hotels will allow cancellation outside 72 hours. Beware of this before you book online.", "Date": "April 8, 2007"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "4", "Check in / front desk": "4", "Overall": "3.0", "Value": "3", "Rooms": "2", "Location": "5"}, "AuthorLocation": "san diego", "Title": "\u201cGood location\u201d", "Author": "funsandiego", "ReviewID": "UR6719324", "Content": "Typical Hyatt located in downtown Phoenix with great access to museums and cultural events. Towering, open lobby. Staff is very nice and accommodating. Rooms really need updating - popcorn ceilings, 1970's decor; very hard mattresses. Although it caters to conventions, it is a relatively quite hotel. Aside from the outdated decor, the other major drawback are the restaurants. There is only one main restaurant - the Compass - but it is very hard to get a reservation as it is always full. The Bar and Grill is also always full and the other restaurant (The Terrace Cafe) is only open for breakfast and lunch. There is an Einstein Bagels in the main lobby, but all the times we've stayed at the Hyatt we have had to either order room service or go next door to the Westin because the two restaurants in the Hyatt were full.", "Date": "January 31, 2007"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Arizona", "Title": "\u201cUnfortunate Changes\u201d", "Author": "catham", "ReviewID": "UR5938983", "Content": "We live in the Phoenix area and planned to eat at the Hyatt before hearing the Phoenix Symphony across the street. We've done that for years. As we entered the lobby, I was surprised at how dingy the carpet and uhpholstery had become. We took the elevator to the Compass Room, a revolving restaurant on the top floor. When I said, \"We'd just like to head for the bar,\" the host said tersely, \"We don't have a bar. We have a cocktail lounge with sitdown service and a $15 minimum.\" Okay, there's a view and sometimes you have to pay for a view. The bar was nearly deserted. We had our wine and moved on. There was something ungracious and unsavory about the whole experience. Our plan was to move down to the Hyatt's Terrace Cafe for a light supper. On a Saturday night it was closed--already set up for breakfast. Next, we tried the sports bar off the lobby. But we were headed for the symphony and the cigarette smoke and big screens just didn't work. Three strikes and we were out of there. We won't be back.", "Date": "October 11, 2006"}, {"Ratings": {"Overall": "1.0"}, "AuthorLocation": "Atlanta, GA", "Title": "\u201cYuck......don't do it\u201d", "Author": "GetFletch", "ReviewID": "UR5630228", "Content": "You think Hyatt you think quality......not this time. The pool was so filthy that even the Mgr Sasha apologized for it. We were in Phoenix AZ durring August on a long weekend and were unable to use the pool because of its condition. Now thats bad....but not as bad as when we tried to sleep that night in our bed. Hard as a hardwood floor but even that wasn't as bad as the sheets...something out of a no-name Motel....they scratched you like they were made of sand paper. We spoke to the Mgr about all of this and to his credit he apologized and said the monies were not allowed at this time to up-grade the property....which really had NOT been looked after at all. We were supposed to stay thru Sun nite after arriving Thurs afternoon....we left Friday morning as fast as we could.", "Date": "August 20, 2006"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Check in / front desk": "5", "Overall": "5.0", "Value": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "", "Title": "\u201cGreat Service, Great Location\u201d", "Author": "TS20Travel", "ReviewID": "UR5503516", "Content": "Was looking for a weekend getaway when we stumbled upon the Hyatt. They have a great package available in conjunction with the Diamondbacks. Staff was quick and friendly and property location was great. Room was clean and the food, it was great! Just a couple blocks from Chase Field. Downtown Phoenix has come a long way and is really cleaned up from previous visits. My family and I would not hesitate to stay there again, in fact we already have reservations to do so!", "Date": "July 24, 2006"}, {"Ratings": {"Cleanliness": "3", "Overall": "2.0", "Value": "4", "Service": "2", "Rooms": "3"}, "AuthorLocation": "new york, ny", "Title": "\u201cWorst Stay Of 2006 - Bummer\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR5466750", "Content": "The people that work here are so nice...it's a shame that nothing else seems to work. I was put in a room that had no hot water, so then i switched to another room...upon returning home to that room later, the AC did not go below 73 degrees and my room had not been made up. So...they moved me to another room. At this point, i could live with the luke warm shower and another day when the building's AC went down (it's over 110 degrees in phoenix right now). Internet cut out for a few hours too. I paid $7 to pick up a package that was delivered to me (\"handling fee\"). Everything here is really nice to look at, it's just a huge bummer that i was thwarted at every turn. Very frustrating hotel to be stuck in for a week.", "Date": "July 14, 2006"}, {"Ratings": {"Cleanliness": "5", "Overall": "2.0", "Value": "1", "Service": "1", "Rooms": "2"}, "AuthorLocation": "Boston, MA", "Title": "\u201cConvenient location, not good service\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4369671", "Content": "I stayed for two nights because of a business convention. Rooms were OK, beds were not very comfortable. Also, as another reviewer mentioned, the doors of the TV cabinet don't open all the way, which makes for strange TV viewing. The view from the elevators was beautiful. Pool seemed fine; I didn't have time to try it. Ate at the cafe for breakfast one morning. Fruit was good, and everything had typical high hotel prices. The Networks bar had a very small food menu, but about eight pages of drink options. Service at both restaurants was good. My biggest problem was with the front desk and security. I smelled cigarette smoke one night and called the front desk. They said they'd send up security. Twenty minutes later I called back, and they switched me to security. They told me that they had sent someone up, but didn't smell anything, and they couldn't interrupt the people next door and \"accuse\" them of smoking. I explained I had asthma, but all the guard did was apologize, and said he'd go up again. He never followed up though. Fortunately, the smoke diminished in the next ten minutes and with the fan on high, I could sleep. I did speak with the manager the next day, and he said he'd contact me after he followed up. My company paid $180 per night for this. Maybe if I had gotten a Priceline bargain of $35 I'd be happier. Also, they charge $12 per day for wireless access, but don't mention that anywhere until you log on.", "Date": "January 22, 2006"}, {"Ratings": {"Cleanliness": "3", "Overall": "2.0", "Value": "3", "Service": "2", "Rooms": "3"}, "AuthorLocation": "Philadelphia, Pennsylvania", "Title": "\u201cJust Okay/A Place to Sleep\u201d", "Author": "annenorman", "ReviewID": "UR4325386", "Content": "We stayed at this Hyatt facility for two nights, namely December 10 and 11, 2005. Overall, we rated this hotel as a decent place to sleep; most guests would not find the facility attractive enough to do anything there except sleep at night and leave. The property is bland. There is nothing visually appealing about this hotel. It has floors, ceilings, walls, lights and a few pieces of bad art. The rooms are ordinary, basic, even simple. The bathrooms are very small. The hallways are dull and lifeless. With one exception, the staff was not stimulating or even modestly attentive. We recall the neutral greeting when we approached the desk Saturday morning to check in. This young woman either was having a bad day or absolutely hated her job. The doormen were okay, mildly pleasant. We did not encounter any of the housekeepers. The most attentive person we encountered after two nights was the man at the desk when we checked out early Monday morning. He was focused, charming and engaging -- a major, and positive, departure from the other persons we met while at this hotel. We relied on the concierge to select a restaurant outside the hotel for dinner one night. He recommmended an Italian restaurant (we have forgotten the name, for reasons detailed below) located about ten minutes away by car. The food was very poor. The service was good. The facility had not been renovated since the 1970's. The recommendation was so poor that it made us wonder about the motivations of this hotel representative to recommend this place -- did he really dislike us that much, or did he have a personal interest in our visit? We had breakfast at the hotel one morning. The food was poor, in taste, quality and presentation. The service was okay. The buffet -- an option we did not select -- looked like the food items had been recycled recently. It was expensive, though. A bar is located in the lobby. It yields lots of cigarette smoke that invades and lingers in other sections of the lobby area. The facility is located in the heart of downtown Phoenix. Overall, this hotel is okay. It is not charming or elegant. It is not staffed by a motivated or engaged team of workers. We rate it merely as a place to bunk for a night or two. In summary, this facility is not at this time well positioned to compete for your discretinary personal or business travel dollars. In our view, this hotel experienced better days years ago. We do not plan to return.", "Date": "January 4, 2006"}, {"Ratings": {"Cleanliness": "4", "Overall": "2.0", "Value": "3", "Service": "1", "Rooms": "2"}, "AuthorLocation": "London, United Kingdom", "Title": "\u201cFunny angled TV\u201d", "Author": "Treborwf", "ReviewID": "UR4111276", "Content": "My fianc\u00e9e and I stayed at the Hyatt Regency hotel Sept 30-Oct 2. We were able to check-in early, and arrived to a nice clean room. However, the television was in a cabinet at a 90 degree angle to the bed. You could pull the TV out on a sliding shelf & turn it towards the bed, however, it didn\u2019t pull out far enough so the cabinet obscured about a quarter of the TV. In order to watch the TV properly, you either had to lie on the right hand side of the bed (no good if there are 2 of you) or you would have to sit in the corner chair. Also, the coffee maker was in the bathroom, which I found rather unsanitary and inconvenient. Perhaps worst of all, the room had no internet access. I wanted to check in for my Sunday flight on Saturday evening and inquired at reception about internet access within the hotel. The clerk told me that they had internet access in the UPS Store, but it was closed, and closed on Sunday. I can't believe a hotel the caliber of Hyatt doesn't offer in-room internet access, or at least a business center. I had to ask her where the nearest internet caf\u00e9 was, as she did not offer the information. Perhaps the worst aspect of the Hyatt experience was the Sports Grill/Bar downstairs. We went to get lunch the day we checked in, and it wasn't busy. A server said she would be with us in a minute. She never came back, so after 20 minutes, we left and went across the street. The next evening we went back down to the bar to have a drink. It was very busy and only one server for almost the entire bar. People were getting up and leaving after not being even acknowledged, let alone have their drink orders taken. Finally, when he came up to our table, I asked him what beers he had on draft. Instead of simply answering me, he grabbed the menu, opened it to the page listing beers, saying nothing. Not only did I find that very rude, he was almost 30 minutes getting our order to us. Meanwhile, more people are leaving than are coming into the place. We would've left and gone across the street, but there was a power outage affecting all the restaurants near the hotel. During our stay, we ate at a two restaurants across the street and were greeted promptly and courteously. Both the food and the service were very good and well beyond the Hyatt. For a major hotel in the heart of downtown Phoenix, serving not only guests but locals, the Hyatt Regency leaves much to be desired.", "Date": "November 14, 2005"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "3", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Herndon, Virginia", "Title": "\u201cGood room, thin walls\u201d", "Author": "antshe", "ReviewID": "UR3985697", "Content": "The room is large and clean, the staff is attentive and responsive, the walls are thin. I enjoyed my stay at this hotel but was VERY glad I packed my earplugs. Without the plugs, I could hear the people in the hall and in the room next to me. Great location for conference, Einstein's bagel was very convenient.", "Date": "October 3, 2005"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "3", "Service": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cA Terrific Hotel\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3574102", "Content": "My family stayed at this hotel for a week while our son attended the International Science and Engineering Fair. The hotel was wonderful...our room was oversized as it was at the end of the hall and had a huge closet, plenty of room to walk around, and a great view. It was obviously well sound proofed as we never heard any of the 500 or so high school students who were staying there during the fair. Bank One Ballpark, the convention center, and America West Arena are all within easy walking distance and there are many eating places of all price ranges close by. I would stay there without hestitation.", "Date": "June 18, 2005"}, {"Ratings": {"Cleanliness": "5", "Overall": "5.0", "Value": "5", "Service": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cGreat Service\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3505928", "Content": "I stayed at the Hyatt Phoenix a few weeks ago with my boyfriend. The service was top notch and we couldn't believe how convenient the location of the hotel was to area attractions. We could even walk to a Diamondbacks baseball game. In addition, there were cute shops and restaurants in the area. It was a perfect weekend getaway! I can't wait to return to Phoenix!", "Date": "May 28, 2005"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "4", "Service": "5", "Rooms": "4"}, "AuthorLocation": "Flagstaff, AZ", "Title": "\u201cNice Place to Stay on Business\u201d", "Author": "linkin12", "ReviewID": "UR3490231", "Content": "This hotel offers top of the line service, a great location and nice amenities. If you are in town for business or just to catch a game, this is the place to stay. Lot's of stuff to do in the revamped downtown Phoenix. Room was clean and they even got my dry cleaning done overnight. Awesome! The hotel bar is a good place to meet other business travelers and even a few locals. 2 Thumbs Up!", "Date": "May 21, 2005"}, {"Ratings": {"Cleanliness": "4", "Overall": "4.0", "Value": "5", "Service": "4", "Rooms": "4"}, "AuthorLocation": "Seattle", "Title": "\u201cGreat price!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR3471425", "Content": "I booked my stay at the Hyatt through Priceline. I paid only 45.00 per night. The hotel was close to the airport, and a very easy drive from where I picked up the rental car. There is a garage across the street for self parking that was only 8.00 per day. Courteous staff. Absolutely no hitches whatsoever. Clean nice room. Was super easy in and out. Staff available with maps/information on surrounding sights and attractions. My only complaint was that the pool needed skimming. Lots of bugs, but otherwise we had a great stay. Seamless trasition with our other plans in Arizona. Plus, with the great Priceline rate, you can't beat it. Walking distance to shops and restaurants. Felt like a very safe area. No problems. Would highly recommend this hotel.", "Date": "May 14, 2005"}], "HotelInfo": {"Name": "Hyatt Regency Phoenix", "HotelURL": "/ShowUserReviews-g31310-d73855-Reviews-Hyatt_Regency_Phoenix-Phoenix_Arizona.html", "Price": "$132 - $271*", "Address": "
122 North 2nd Street, Phoenix, AZ 85004
", "HotelID": "73855", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/5e/86/5e869855d6256dd9b41e1541126a75565large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73859.json b/Fuente datos/73859.json new file mode 100644 index 0000000..6db4174 --- /dev/null +++ b/Fuente datos/73859.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "4", "Cleanliness": "1", "Overall": "2.0", "Value": "3", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Pahrump, Nevada", "Title": "\u201cProblems\u201d", "Author": "1athomeinthewest", "ReviewID": "UR126808016", "Content": "I stayed on two occasions. The first time I found the carpet dirty and smelly but the room was clean otherwise. I let the management know that the carpet needed cleaning and was ensured that the room would be taken care of. I stayed a second time a few weeks later and this time the carpet was clean. However, there was half eaten food in one of the drawers. There seems to be a problem with the staff not doing a thorough job or not caring enough to do a proper cleaning and check of the rooms. Otherwise the rooms were clean. The outside maintenance could be improved but the location was good for me.", "Date": "March 27, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "3.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "Chicago", "Title": "\u201cLocation, location, convenience.\u201d", "Author": "ChiTDI", "ReviewID": "UR126495847", "Content": "I stayed two weeks to cover the NCAA regionals and some spring training games. The hotel's location gave me proximity to downtown and very easy access to the entire metro area. Public trans if I needed it and many fast food locations to safely walk to and from. The hotel is old but remodeled and very clean. Two story cinder block construction with your car parked right outside your door. All entries are outside. Minimal hotel common areas. They have a good, clean basic breakfast and an operating coin laundry. There is a Denny's and a Starbucks in the parking lot. Well lit, and the rooms are roughly 20X15 with comfortable beds. I sleep soundly so can't comment about noise. Great value if your stay is over a week.", "Date": "March 22, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "4"}, "AuthorLocation": "Fillmore, Utah, USA", "Title": "\u201cGreat place\u201d", "Author": "Posted by a La Quinta traveler", "ReviewID": "UR126418601", "Content": "We have to go to Phoenix for business fairly often and have found that this LaQuinta is perfect for us. We have tried a few other places but they are just too expensive and although the LaQuinta may not be the fanciest, it is very nice! Lots of pillows,crisp clean linens, nice big screen TV's, friendly staff...we really like it and recommend it to everyone!", "Date": "March 20, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "2", "Overall": "2.0", "Value": "3", "Sleep Quality": "2", "Rooms": "2", "Location": "2"}, "AuthorLocation": "Yuma, Arizona", "Title": "\u201cGood Bed but Nothing Else\u201d", "Author": "eliana23", "ReviewID": "UR125825708", "Content": "I've been happy with past La Quinta stays and I understood the kind of hotel I was paying for. But other than the bed, this was a poor experience that I won't recreate. Dirty bathroom. Missing a chunk of wall. I actually didn't take a shower the next morning because it made me uncomfortable. Bad location, sharing a fence with the freeway. Awoken in the middle of the night--several times--by loud other patrons right outside my door. Based on the skeezy location I was afraid my car was being stolen and was pleasantly surprised to find it there in the morning. Also, no business center of any kind though one was advertised.", "Date": "March 8, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Colorado Springs", "Title": "\u201cBeware the trains!\u201d", "Author": "shirleyanneko", "ReviewID": "UR123928172", "Content": "We stayed here Saturday through Monday morning. The staff is helpful and friendly. We were upgraded to a suite! The room was clean, if a bit dusty in places. The king bed was very comfortable. The highway is adjacent to the hotel, so there was some traffic noise, but the real problem was all the trains seemed to sound their horns as they came by- in the middle of the night, of course! Stay on the east side of the hotel, if you can voice a preference. Starbucks and Denny's are in walking distance. Housekeeping did a fine job.", "Date": "January 31, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "4", "Overall": "2.0", "Value": "1", "Sleep Quality": "4", "Rooms": "4", "Location": "1"}, "AuthorLocation": "Texas", "Title": "\u201cNice TV...no internet\u201d", "Author": "travelingRNTX", "ReviewID": "UR123380541", "Content": "I had a free night with the Rewards program, which is good, otherwise I would be MUCH more upset. I also attained \"Elite\" status before this stay. The rooms were nice, clean and had HDTV. I had virtually NO connectivity to the internet even though I was told the router was 3 rooms away from me. I called the front desk to see if I could get another room and was told they had none available. I hesitate to say this was a lie, but there were about 7 cars in the entire lot so....I was force to tether to my smart phone, which burned through my data plan with surprising speed. I now must wait until Feb 8 until my data plan renews for the month. I always stay at LaQuinta because of the rewards program, but if this is how you are treated when you are ELITE status, I'd rather go back to gold. I usually stay at the Arcadia location and will begin to do so again as I will never stay at this LaQuinta again. At least at Arcadia, I can check my email. Hopefully they will reach out to make this right. If so, I will update this review", "Date": "January 20, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Location": "3", "Rooms": "3"}, "AuthorLocation": "Sunsites, AZ", "Title": "\u201cNothing special\u201d", "Author": "DieselBenz", "ReviewID": "UR121879383", "Content": "My company put me up here while I was in orientation for four nights. I found a bobby pin on the floor when I checked in ... The caulking around the tub needs to be redone ... The shower is for short people (5') or under! I still had to bend at the knees to get my arm pits under the water, and I'm only 6'1\". I was in room 236 which is on the back side facing McDonalds and the fire station which was fairly quiet, but then there were no fires either! This is an older motel with outside doors, not a central hallway. The bed was a bit softer/worn than I'm use to ... Breakfast was modest but filling.", "Date": "December 19, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "2"}, "AuthorLocation": "Florida", "Title": "\u201cOK for a night or two\u201d", "Author": "menolyfair", "ReviewID": "UR121592316", "Content": "This is an older property with exterior doors. OK if that's your cup-o-tea. I happen to like parking in front of my door. This was a one night stay on halloween, to take a flight the next day. The area didn't look all that great for walking around - not somewhere I would be outside alone at night. The hotel room was clean. Check-in went well. Walked into the room and the TV was playing a hearth scene. Left too early to have breakfast, but the standard La Quinta fair looked available. Had a good night sleep and an easy drive to the airport in the morning.", "Date": "December 10, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "2", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Calgary", "Title": "\u201cAverage, decent location\u201d", "Author": "Aplaza", "ReviewID": "UR81284969", "Content": "To keep this short, there was nothing wrong with this hotel, its close to downtown (7mins) and if you're driving has tons of parking. It has food and gas around it, shares a parking lot with Denny's. Helpful staff and a great manager. Cleaning staff....well that's one area they could improve on, the bathroom wasn't cleaned for my 2 night stay since i got there. Everything else was okay. I would recommend staying here for up to a 3 night stay, but anything more i would move into a more comfortable place.", "Date": "September 28, 2010"}, {"Ratings": {"Service": "2", "Cleanliness": "3", "Overall": "2.0", "Value": "3", "Sleep Quality": "2", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Los Angeles, California", "Title": "\u201cAverage MOTEL in a bad neighborhood\"\u201d", "Author": "SNAFU23", "ReviewID": "UR80898002", "Content": "I stayed here for two nights during a work conference. Let me start off my saying that I did not pick this motel, but rather we all stayed on the suggestion of a staff member, who shall never be trusted again to pick lodging for any work outing. The location was the biggest problem, it\u2019s right off the freeway but in a less than desirable neighborhood. That is unless your desire is prostitutes, drunks going into Denny\u2019s, which is located a few feet from your front door, and shady characters walking along the sidewalk in front of the location. My advice would be to drive up the freeway a few miles and you\u2019ll find a nicer neighborhood, better restaurants, and HOTELS charging about the same price. The second problem was the staff, although they were friendly to a degree, they were dressed unprofessionally, and seemed to have very little knowledge of the area or tourist attractions. A little effort to know the area and answers to commonly asked questions would go a long way. While checking in I saw an ad for a casino, I asked how far it was, they didn\u2019t know. I asked if the pool was heated, they didn\u2019t know because they have never used it. I asked for a recommendation of a good mexican restaurant, they sent us to the wrong location. I stopped asking any question during the rest of my \u201cadventure.\u201d Understand this is not a hotel, but a motel. The property was clean and seemed to be maintained. Within a short walk from the motel is a Denny\u2019s (actually shares the parking lot), a Starbucks, and across the street is a Jack in the Box, Arby\u2019s and a Circle K. The property has a pool, but no jacuzzi. The room was average size, was clean and maintained. The bathroom sink is separate from the toilet and shower. There was a large screen TV with HBO and PPV, there is a coffee maker and Iron w/Board. No safe in the room, which is really needed based on the neighborhood. The bed was a little too soft for me. The A/C is located in the window and kept me awake all night because it sounded like the space shuttle taking off every time is started up. I was also kept awake by the air compressor going off all night at the Denny\u2019s. A free breakfast is also provided daily, but it\u2019s not really much to talk about. Mostly breads, pre-packaged waffles, no proteins. In closing the motel itself is not a bad place, just the area around it is less than desirable. I would never stay here with my family, but if I needed a place for a wild weekend with my drunk buddies and was tight on cash, I might consider this place.", "Date": "September 25, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Colorado", "Title": "\u201cCouldn't have been better!\u201d", "Author": "Coloradotraveler2", "ReviewID": "UR59615916", "Content": "We stayed for 9 days while house hunting. The room was clean and beds very comfortable, even after recent back surgery. There was some road noise from the highway, but we ran the fan at night so it was not a big deal. There is a fire station on the back side of the hotel. We never heard sirens. The hotel provided us with a refrigerator and a microwave for our stay. The cleaning staff was friendly and put in long hours. The pool was quite cool, but didn't stop the kids from swimming. They welcomed our dog and had grassy areas for exercising her. The hotel is centrally located. We traveled away from our hotel in the mornings and back to the hotel in the evenings, always in the opposite direction of rush hour traffic. There was a Denny's, Starbuck's, Arby's, McDonald's, Jack-in-the-Box, and a WONDERFUL Italian restaurant within the same block of the hotel. The only negative was that the showerhead in our room was about ear height. We had to duck to shampoo hair. Overall, it was a very good choice for us. We will definitely stay there again.", "Date": "March 26, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "3.0", "Value": "3", "Location": "5", "Rooms": "3"}, "AuthorLocation": "Kingwood, Texas", "Title": "\u201cConvenient location\u201d", "Author": "KathleenThiele", "ReviewID": "UR54655961", "Content": "This wasn't a bad hotel for an overnight stay. It was conveniently located for me to meet with an old friend. Dog friendly with no extra charge for my 2 small dogs which made the difference as to where to stay. The Days Inn across the street charges $50/dog & was pretty shabby looking in appearance. Check in was quick with friendly staff. The room & bathroom were clean, both kind of small. Building could use some updating. Denny's & Starbucks just outside within walking distance. Fast internet connection. Small table with 2 chairs was reasonable size for 2 people to eat at.", "Date": "January 29, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Business service (e.g., internet access)": "2", "Check in / front desk": "2", "Overall": "2.0", "Value": "2", "Rooms": "2", "Location": "1"}, "AuthorLocation": "California", "Title": "\u201cWouldn't stay there again\u201d", "Author": "jadkgeanaerli", "ReviewID": "UR25858109", "Content": "This hotel had friendly staff but their friendliness did not make up for the inadequacies at all. When we arrived our room was not ready even though we booked several days in advance. They gave us a different room which didn't have a phone. They got us a phone which was good. The pullout bed did not have any pillows or blankets. They brought them to us at midnight. Not good. In the morning we noticed that the carpet around the vanity mirror was completely soaked. We told them and asked for additional towels so we could get to the bathroom without sloshing through water, which they brought. They said they would get it fixed in the morning, which they did not. We asked if our initial room was ready yet so we could transfer there. They told us someone else had rented it. When we checked out they gave us a discount of 75.00, however the posted guarantee said that if there was a problem and they didn't get it resolved, then the night's stay would be free. We feel they did not honor their guarantee and as such will never stay there again.", "Date": "March 9, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Altavista, Virginia", "Title": "\u201cA Good Choice\u201d", "Author": "VIAJERO225", "ReviewID": "UR20810040", "Content": "Well, the other reviews notwithstanding, we had a fine time here. There is no fire station that I saw and there are dozens of restaurants nearby as well as a Walmart. It's a nice neighborhood- I didn't see anyone who looked suspicious. Quiet attractive room, even though we faced the street. Close to Scottsdale. Rooms were very nice, the staff was friendly and helpful and there was a pretty good continental breakfast. The beds were very comfortable. Good air conditioning. All no-smoking rooms, from what I could tell. Laundry in the building. Nice roomy bathrooms. All the little amenities, like coffee maker, shampoo, etc. The pool area was very clean and well-maintained, the water was crystal clear, and there were a lot of patio chairs and tables. The price is good. Parking is a little \"vulnerable\", though. I'd definitely go back.", "Date": "October 11, 2008"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "St George, UT", "Title": "\u201cRun down and outdated, friendly staff\u201d", "Author": "lvcreed", "ReviewID": "UR11109338", "Content": "This La Quinta is suffering what a lot of the La Quinta's across the country are....it is in dire need of some updating. The carpets were worn thing and the drapes were ripped off and hanging off the rods. The bathroom was really outdated. The towels were really thin. The breakfast was very average with nothing out of the ordinary like other nicer La Quintas have. When I arrived I asked the desk clerk for a rollaway bed and was told that it was locked away in maintenance and she didn't know how to get it out....shrug. I felt this hotel was just another bad version of a Motel 6. Why pay 80 bucks a night for this when I could go to the Motel 6 and pay 30 less for the same quality room? Won't stay here again ever.", "Date": "November 27, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "3", "Overall": "3.0", "Value": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "So Cal.", "Title": "\u201cNot bad at all\u201d", "Author": "wguy00", "ReviewID": "UR8405921", "Content": "This wasn't a bad hotel to stay at. I arrived about 11pm for a two day stay. Quick, friendly check in with no problems. Both rooms I booked were ready for me when I arrived. The A/C was pumping and the rooms were a nice 70 degrees inside (as opposed to the 90+ it was outside). Staff was friendly and took care of everything as quick as they could. The bathrooms in both rooms were clean, as well as the rest of the room. No weird or scary people to be spotted anywhere. Having a Denny's, Starbucks, Jack in the Box and McDonalds all within walking distance (and yes, I trusted the area enough to walk) was nice. The Wi-Fi worked and connected flawlessly. All in all, it was a pretty average hotel, but clean. I would stay there again and not even think twice about it.", "Date": "August 13, 2007"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "", "Title": "\u201cBad neighborhood\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR1793312", "Content": "Very average Spartan rooms. Neighborhood is grim, expect hookers and other low lifes. Other than a Denny's and a Macdonald's in the nearby Chevron station, you are SOL for food. The large Phoenix fire station DIRECTLY across the street is another nice amenity (if you get shot). Otherwise the sirens in the middle of the night are amusing. An aging property in a deteriorating neighborhood. The current management does it's best however.", "Date": "April 19, 2004"}], "HotelInfo": {"Name": "La Quinta Inn Phoenix Thomas Road", "HotelURL": "/ShowUserReviews-g31310-d73859-Reviews-La_Quinta_Inn_Phoenix_Thomas_Road-Phoenix_Arizona.html", "Price": "$51 - $77*", "Address": "
2725 North Black Canyon Highway, Phoenix, AZ 85009
", "HotelID": "73859", "ImgURL": "http://media-cdn.tripadvisor.com/media/ProviderThumbnails/dirs/1e/2d/1e2d01d1470d1d5d9ffcb16770ad65f16large.jpg"}} \ No newline at end of file diff --git a/Fuente datos/73862.json b/Fuente datos/73862.json new file mode 100644 index 0000000..09c3567 --- /dev/null +++ b/Fuente datos/73862.json @@ -0,0 +1 @@ +{"Reviews": [{"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Cranbrook, Canada", "Title": "\u201cRyan at the front desk makes this place inviting.\u201d", "Author": "Dawn B", "ReviewID": "UR127493566", "Content": "I am staying 13 days here, this is my 10th. It is located at 1-17, close to the 101, so easy to get places. The pool is great, there is also a hot tub and a 1 1/2 foot deep cold pool Breakfast runs from 7-9am, it is continental, but more than just bread and a toaster. I arrived too early for the 3pm check-in and was met at the front desk by Ryan who allowed me to check in early and gave me a cookie and some bottled water. He is always smiling, very helpful, and very knowledgeable about how to get places and what to find there. The rooms are modern, comfortable, and clean, big flat screen TVs, fridge, and microwave. I have a ground floor which i like for loading in luggage etc. Maintenance guys are always working around the property keeping it nice. It is about to be re-paved. There is nothing around here to walk to except for a 7-11. Unlike other hotels, there is not coffee available except as breakfast, but they will give you extra coffee for your room. Today I found out that the hotel across the street has a Starbucks. I kind of wish that I had known that 10 days ago, but it is good to know now. The exercise room could use some additions, there is a bike, 2 treadmills, and a climber. No weights at all. This place is about half-way between Glendale and Scottsdale, both places of which I have been 3 times, so it is convenient. There have been lots of kids in the pool on certain days. The weather has been around 90 degrees. Great WiFi, no code to put in. Phoenix has so much accomodation to choose from.", "Date": "April 8, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Oregon City, Oregon, USA", "Title": "\u201cSaved our trip!\u201d", "Author": "Posted by a La Quinta traveler", "ReviewID": "UR127137747", "Content": "We originally made reservations for a Days Inn on another part of town that was COMPLETELY unstayable! My son's baseball team were staying across the street at the Embassy and they didn't have any more rooms, so we went with Days Inn, which is usually a desent place. NOT in PHEONIX North!!! We walked over to the La Quinta as desperate soul's to see if they had any openings so we could check out of the HELL HOLE we were currently at. The front desk was SO nice! Their pool was fantastic. The morning breakfeast was lovely. We were saved by La Quinta! We will stay here each time we come back during Spring Break and I'll look for them in all my travels from here on out!", "Date": "April 2, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Overall": "5.0", "Value": "5", "Location": "5", "Rooms": "5"}, "AuthorLocation": "", "Title": "\u201cGreat family hotel\u201d", "Author": "Benique12", "ReviewID": "UR125943879", "Content": "This was a great family hotel, we went in march and our kids loved the heated pool. They also have a kiddy pool however that one isn't heated, and a large nice jacuzzi. Overall the hotel was great, nice beds and pillows, with a good location. We would definitely stay here again.", "Date": "March 11, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "", "Title": "\u201cLaQuinta Phoenix North\u201d", "Author": "fltraveler41", "ReviewID": "UR125030663", "Content": "This hotel was in excellent shape and had a pretty decent pool and spa area. The value is excellent! Other hotels in the area are at least twice as much! Close to the interstate so it was quick to get on and around the Phoenix area.", "Date": "February 22, 2012"}, {"Ratings": {"Service": "3", "Cleanliness": "4", "Overall": "3.0", "Value": "4", "Sleep Quality": "4", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Canada", "Title": "\u201cEconomical, decent for the money\u201d", "Author": "InsideTrack", "ReviewID": "UR124672585", "Content": "A friend recommended this motel as an inexpensive, no-frills place to stay for a few nights. We got exactly that. I haven't stayed in a motel in decades so it took a bit of getting used to. Most nights, we were able to park right outside of our room. The exterior is well cared for and clean. The inside was fairly simple, but most of all was clean. Shower was fine and the beds were clean. Not much to tell you since there's not much in the room, lol. But I would recommend this motel if you are looking mainly for a place to crash at night.", "Date": "February 16, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Albuquerque, New Mexico", "Title": "\u201cBest Hotel in North Phoenix\u201d", "Author": "sandiaman", "ReviewID": "UR123854091", "Content": "We stayed two nights at this LaQuinta. I have found this chain to be mostly excellent, and this one didn't change my mind. With the LQ Rewards, I only showed ID and my Rewards card and I was checked in!! Check-out was just as easy. Gave my room number, and bill was printed out. The room was large; we got a converted room that had been handicapped, so everything was in the one room. We had only this one complaint. Will request back or courtyard next time. Service was prompt and very friendly. Needed a light bulb replaced in the bathroom, and maintenance was there in 5 minutes. We have stayed at other north valley hotels, and have been extremely disappointed. This one will be our stay every time we journey to Phoenix. Forgot to mention, great rates!!", "Date": "January 30, 2012"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "4", "Location": "5"}, "AuthorLocation": "South Windsor, Connecticut", "Title": "\u201cFriendly Staff & Warm Waffles for Breakfast!\u201d", "Author": "vapr12", "ReviewID": "UR123659771", "Content": "I stayed at La Quinta in August 2011. The staff and service was excellent! Very friendly people! The room was, unexpectedly, large and clean with a large vanity area outside the bathroom. The air conditioning ran cool for me and was a little hard to set to my liking. It was too warm to shut it off, so I blocked some of the air coming out with the large chair in the room. I enjoyed the pool. Even though it was extremely hot out, the pool was cool and refreshing. There is not much offered for shade which would be a nice addition. I did come back from the pool one day and found that my room key did not work. The staff at the desk quickly replaced it. A continental breakfast is offered which is more than the usual small danish and coffee. There is even a waffle maker to make your own warm waffles (my favorite!) I have family close by and the location was very convenient. There is a 7-Eleven across the street for quick supplies. There was a microwave, larger-than-a-cube refrigerator and a coffee maker. Staff at La Quinta recommended a car shuttle service to and from the airport which worked great, except that they were a little later than their stated pick-up time. I would definitely stay here again.", "Date": "January 26, 2012"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "4", "Sleep Quality": "4", "Rooms": "4", "Location": "3"}, "AuthorLocation": "Tennessee", "Title": "\u201cAs expected from La Quinta\u201d", "Author": "Julie K", "ReviewID": "UR123500748", "Content": "I only have one complaint about this place.....and that is the road noise. Just ask to stay closer to the front desk and away from the Starbucks side. Other then that, I always have good luck with La Quinta and this was no exception.", "Date": "January 23, 2012"}, {"Ratings": {"Service": "1", "Cleanliness": "1", "Overall": "1.0", "Value": "2", "Location": "1", "Rooms": "1"}, "AuthorLocation": "", "Title": "\u201cBlood stains, smoky rooms and police raid.\u201d", "Author": "Whamgirl", "ReviewID": "UR119793606", "Content": "If you like to stay in drug ridden hotels, this is perfect! The first room has the stinch of smoke and dirt along with what looked like a huge blood stain by the front door. The 2 nd room they put us in was not much better, as we woke up to a huge police raid and coroner in the room directly above us. The woman at the front desk dismissed it as \"not our fault\". This is not a place for families or 8 year olds as ours got a real education. STAY AWAY.", "Date": "October 27, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "3"}, "AuthorLocation": "Monterey,CA", "Title": "\u201cgreat place to stay\u201d", "Author": "vurt69", "ReviewID": "UR118738285", "Content": "We stayed one night on our Coast to Coast trip. The price was unbeatable, front desk staff was friendly,check-in was fast (they had our keys ready even before we got there!). The room was clean and spacious with fridge, microwave, nice TV. Most rooms face a nice and well maintained courtyard with pool (adult pool, kiddie pool and jacuzzi). The breakfast area was well stocked and there was plenty of seating. The hotel is located only minutes drive from a main road with many restaurants. They have a small pet area with bags and there is a wider field (belonging to some neighboring company) where you can play fetch... I only gave it a 4 out of 5 because it is located in a neighborhood that looked a little shady.", "Date": "September 29, 2011"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5"}, "AuthorLocation": "Saint Paul, Minnesota", "Title": "\u201cTucked away but close to everything.\u201d", "Author": "ScottyG777", "ReviewID": "UR118562824", "Content": "As a La Quintaphile I chose yet another La Quinta Inn for my stay in Phoenix. I mean come on, how can you not stay at a La Quinta Inn when you're in the southwest?! I would stay here again on my next trip without hesitation. As always, the folks at the front desk were super nice at check-in and once I got into my room and got situated, only then did I look out the window to see that I was overlooking the pool. It was tempting, in the 111 degree heat, to go outside and lounge around with a few other brave souls but I had work to do, unfortunately. I went back out to the car to head downtown to my assignment and was surprised to have someone calling out to me from the sidewalk asking if I could help them out.. with some cash.. That made me feel a bit uneasy as it's never happened before, not even in NYC or Chicago or some other big urban area where one might expect it. But, he seemed nice enough and not threatening what so ever. I never encountered anything like this again, not even in downtown Phoenix walking around by myself at night. It was a once-in-a-million thing and I just mention it because it was so surprising. It could have happened in Omaha or Miami or Fargo or literally anywhere and doesn't reflect anything negative about Phoenix. There are people in need in every city in this country and this gentleman was just that, a gentleman. The breakfast was good here with a couple of local flavors and twists on the usual fare, which was a nice change from the standard spread. They had a lot to choose from and everything was clean, well-stocked, and organized; nice work. The room itself was as clean as it gets and was well-stocked and equiped and everything worked perfectly. The bed was also perfect. I would stay here again in a heartbeat and hope to be back in beautiful Phoenix sometime soon. I didn't have a fraction of the time I would have liked to spend in this great, historic, vibrant city.", "Date": "September 25, 2011"}, {"Ratings": {"Cleanliness": "3", "Sleep Quality": "5", "Overall": "3.0", "Value": "5", "Service": "4"}, "AuthorLocation": "East Peoria, Illinois", "Title": "\u201cGreat Price, But, You Get What You Pay For\u201d", "Author": "kittyjss", "ReviewID": "UR117235601", "Content": "This was our Spring Break trip 2011, we have family in Peoria, AZ, so this hotel was close to where we needed to be. We had an excellent weekly rate and couldn't pass it up. Upon reading the reviews, we thought this was a great choice. They have a pool and hot tub which our young daughter was interested in. We had a long flight from St. Louis to LA, then to Phoenix. It was a tiring day because we have to drive 3 hours to St. Louis, then a four-hour flight to LA then another nearly hour-long flight to Phoenix. When we arrived in Phoenix, one of our bags was missing, so we had to wait to deal with that, then wait for a rental car. We finally arrived at the hotel after 10 PM, which would be midnight Central Time, our key did not work, had to go to the office and get another one. While waiting outside for my husband I noticed the paint was chipping on the building and it was very dated. It was not a good first impression. Then we entered the room and smelled strongly of smoke--it was a non-smoking room. I was not pleased with that at all. Really, I only noticed the smell the first night. After the first night, things were better. The hotel staff was very friendly and accomodating. They had our bag from the airport the next morning. My daughter loved this hotel, especially the large pool and hot tub. The pool area is very nice, and there is a covered patio to eat breakfast outside. The free breakfast is small, they have yogurt, fruit, cereal and make you own waffles. It got very crowded in there each day. The beds were small, but comfortable. The room was quiet and the service was great. They could just use an update. I'm sure this was a very nice hotel 20 yars ago.", "Date": "August 25, 2011"}, {"Ratings": {"Cleanliness": "1", "Sleep Quality": "1", "Overall": "1.0", "Service": "1"}, "AuthorLocation": "Hesperia, California", "Title": "\u201cAvoid this hotel.\u201d", "Author": "john k", "ReviewID": "UR116572010", "Content": "This hotel was a headache from the start. First thing my room key doesn't work. They have no respect for there guests. I was repeatedly woken up by knocking at my door from the hotel maintenance. The only good thing here is the t.v.", "Date": "August 11, 2011"}, {"Ratings": {"Service": "4", "Cleanliness": "4", "Overall": "4.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Fort Worth, Texas", "Title": "\u201cQuiet, clean, friendly.\u201d", "Author": "kedmnr", "ReviewID": "UR84611674", "Content": "The room was clean! We had to ask to get the sheets cleaned, which they did! We were able to sit outside our room to enjoy the sunshine, and visit with family. Everyone was very helpful, polite, and friendly. We would recommend this hotel. We had food delivered, it was very good, very expensive.", "Date": "October 24, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "4", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Kingman, Arizona", "Title": "\u201cGreat place for little money\u201d", "Author": "Rosi1958", "ReviewID": "UR79069366", "Content": "This La Quinta Inn is great. We stayed there twice - so far - and are very happy with it. The rooms are clean and the beds comfortable. All the staff are very friendly and helpful and the breakfast is quite nice. Yes, it's not the bacon and eggs type, but for the price, it was delicious. The coffee is strong -- and I mean STRONG, not that watered down stuff one gets other places, and they have real milk, not that fake creamer stuff. The breakfast area is clean and friendly looking. Wasn't able to enjoy the pool because we got in late that night and had an appointment early next morning, but the water looked really crystal clear and some people enjoyed the hot tub. You know all the talk about hotels with bed bugs! Well, I checked really good to make sure that there were none. No Bed Bugs anywhere! You can't beat that peace of mind. The rooms are a little on the small side but you only sleep in there and not have a party - right. When I made the reservation online I put on there that I needed a room on the ground floor because I have problems walking. Many other places do not pay much attention to those statements but this La Quinta Inn did. I was called and asked if they could upgrade me to a king bed from two standard because there were no more standard ones available on the ground floor. The upgrade even had a fridge and microwave in the room! The bathroom was old but clean and had sufficient towels in it. When I have to go to my next appointment I will definetely book a room at this La Quinta Inn again and again.", "Date": "September 10, 2010"}, {"Ratings": {"Service": "5", "Cleanliness": "5", "Overall": "5.0", "Value": "5", "Sleep Quality": "5", "Rooms": "5", "Location": "5"}, "AuthorLocation": "Prescott, Arizona", "Title": "\u201cNice Place At Last!!\u201d", "Author": "Marclar2000", "ReviewID": "UR78052033", "Content": "Room was ready on time. They did not loose my reservation,(like some other chains). Clean room, Clean Pool, Clean Parking lot (Well lighted). Friendly, polite, helpful people. Shower worked. Refrigerator was clean, ditto Microwave. If the only negative I can come up with is that the tint was a little off on the TV, I had a very good stay.", "Date": "September 2, 2010"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "3.0", "Value": "3", "Sleep Quality": "3", "Rooms": "2", "Location": "3"}, "AuthorLocation": "Spanaway, Washington", "Title": "\u201cAverage quality in older style La Quinta\u201d", "Author": "Lutefisks", "ReviewID": "UR62417468", "Content": "I have stayed at many La Quinta's. The nice ones have interior hallways to access the room. This one has the old style exterior entrance. They cheapened the experience by going sparse on room amenities (no lotion or conditioner). This location shows wear and could stand a remodel. They have a workout room but don't open it until 7 AM. The first morning they did not provide any fruit for breakfast but did the second morning. This location has a nice pool and an extremely friendly desk staff. Unless you come here to get a head start on the Grand Canyon drive or to watch baseball in Peoria, you can find newer La Quinta's elsewhere in the Phoenix.", "Date": "April 25, 2010"}, {"Ratings": {"Overall": "2.0"}, "AuthorLocation": "Phoenix,AZ", "Title": "\u201cRisky,UNSAFE,no security cameras\u201d", "Author": "Seasoned-Traveler88", "ReviewID": "UR48671495", "Content": "Stayed here few days and was very dissappointed with quality of the room. Lots of shady people hanging out on the balconies in front of room doorways. had some valuable things missing from the room when returned after just 20mins away! Never leave anything valuable here in the room unattended. We will not set foot into this property until they improve security and protect guest from crime.", "Date": "November 6, 2009"}, {"Ratings": {"Service": "1", "Cleanliness": "3", "Overall": "1.0", "Value": "1", "Location": "4", "Rooms": "1"}, "AuthorLocation": "Pulaski, Wisconsin", "Title": "\u201cLQ stands for Leave Quickly\u201d", "Author": "Armywife97", "ReviewID": "UR33333620", "Content": "My husband, 9 YO daughter and I were first time visitors to Arizona. We arrived very late on a Friday and wanted somewhere to stay that was a short distance from the airport, but located on I17 because of our travel plans for the next day. After reading the reviews on here I decided that this would be the perfect fit for what I needed. I couldn't have been more WRONG. Because of flight times and picking up the rental car we didn't arrive until very early Saturday am. The first thing I notice is the security guard patroling the parking lot and how run down the outside looked. I think someone in a previous post mentioned skid row. This, in my opinion fits that description. While checking in the TV is blaring a movie. While standing there, I heard the F word (several times) coming from the TV. I glanced at it and back at the clerk. She looks at me and says that she doesn't know what movie this is, but that it's not appropriate to be watching (You think?) and turns the volume down. Thankfully my daughter was in the car with my husband or I would have said something. I get all the stuff filled out and the clerk begins explaining where our rooms are located. Since she didn't mention where the elevators were located (it's a 2 story hotel) I asked where they were. She informed me they don't have any. Seriously? I couldn't believe it. I thought that because of the Americans with Disabilites act that an elevator was a must. The only reason it was a big deal was that we had 2 huge suitcases and the idea of having to take them up steps as tired as we were wasn't appealing. I reminded myself that we most likely got the last room available and to suck it up. Then the hunt for the room began. What a huge mess. They have three seperate buildings and none are clearly marked as to which rooms are where. My daughter and I literally walked around for 5 minutes before the security guard found us and pointed us in the general vicinity of our room. Even he wasn't really clear where our room was. What good is a security guard if he doesn't even know where all the rooms are located? So, we find the room and then I decide I really need a bottle of water, but I don't have the right change for the machine. I head to the lobby to get change. Once in the lobby, I notice that the TV volume is back up to blaring on the same movie that was \"inappropriate\" just a few minutes ago. The room was OK and served our purpose of needing some where to sleep for a few hours before continuing on our journey. I didn't see any mold or bugs and the room appeared to be clean. The hotel is located right off of the freeway and there were several chain restaurants at the next exit for food. Nothing right near the hotel. They do offer a light breakfast, which we opted not to partake in so I can't comment on that. We also didn't hear any of the freeway traffic, but that could be because of our being tired. The price was OK for what we got. All the entrances are from the outside and depending on which side of the motel you get placed on, you may not be able to see your car out your window. Because we had a rental car we like to keep an eye on it for obvious reasons. I will NEVER stay at this hotel again. All I can say is buyer beware. Do yourself a favor and spend the extra money to stay somewhere else.", "Date": "June 27, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "5", "Overall": "4.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Las Vegas", "Title": "\u201cClean, simple, easy access to the 17 and very affordable!\u201d", "Author": "Reelgoodgirl", "ReviewID": "UR30180413", "Content": "My friend and I took a quick road trip to Phoenix to see friends in the north area of Phoenix. I found the rates more competitive than other hotels and the rooms were simple but very clean.They offered a nice continental breakfast too! I'll keep this hotel in mind for the next Phoenix visit. FYI, the La Quinta website offered the best rates online!", "Date": "May 17, 2009"}, {"Ratings": {"Service": "4", "Cleanliness": "3", "Overall": "4.0", "Value": "5", "Location": "5", "Rooms": "4"}, "AuthorLocation": "Houston, TX", "Title": "\u201cGreat Location\u201d", "Author": "Seetraveler", "ReviewID": "UR27944760", "Content": "This hotel is in a great location!! Scottsdale is only 10 - 15 minutes away - literally you drive down one road and you hit Scottsdale Road. The airport is about 20 -30 minutes away. Rooms are normal, bedding needs to be replaced as it was coming off whenever I sat on the bed and the bedskirt was torn at the hems. Overall basic room; free breakfast and they have shuttle service to/from the airport - need to check their timings as it's not 24 hr.", "Date": "April 13, 2009"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "3", "Location": "3"}, "AuthorLocation": "Tucson, AZ", "Title": "\u201cDelightfully average\u201d", "Author": "Vegan_Traveler7", "ReviewID": "UR13662553", "Content": "I stayed here on business and was happy to find a decent place to stay for under $100 in the high season. This is an average place but with little niceties that made me enjoy the one night stay. My room was clean, the staff was friendly and helped me when I had trouble connecting to the internet. Breakfast had a nice spread including make your own waffles and the typical cereal, oatmeal, toast, pastries, bagels, etc... The grounds were pleasant, with fountains and a pool and the neighborhood felt safe. My only complaint was that some patrons were being loud at a late hour, but it sounded like the staff dealt with the situation. The hotel wasn't really close to anything (except the airport), but not too far from downtown, Tempe, and Scottsdale where I was heading. I'd stay here again if I ever go to Phoenix.", "Date": "February 18, 2008"}, {"Ratings": {"Service": "5", "Cleanliness": "4", "Business service (e.g., internet access)": "5", "Check in / front desk": "4", "Overall": "4.0", "Value": "4", "Rooms": "4", "Location": "4"}, "AuthorLocation": "Daytona Beach, Fl", "Title": "\u201cPretty Darn Good\u201d", "Author": "gatr", "ReviewID": "UR6576992", "Content": "Great economical motel. I booked based on some other reviews from some other Website, where it got good reviews. You also have to understand that I spent the 4 previous nights at the JW Marriott Desert Ridge, so this was quite a change, however, I found the rooms clean, new paint and new carpet, The first night I found out that I did not have heat at about 11pm and I called the desk and told them I did not want to move. They immediately took 50% off, which I thought was generous. I then moved the next night to a bigger room with a king bed and the room had a microwave and refrig. Now, my girlfriend gets here tonight and she is used to something like the JW and I wonder what she will say. She best not say much or she can pay the difference and move us. The La Quinta also has a nice pool area and is in a nice middle class neighborhood where I went jogging this morning. I was very happy here.", "Date": "January 11, 2007"}, {"Ratings": {"Service": "3", "Cleanliness": "3", "Business service (e.g., internet access)": "3", "Check in / front desk": "4", "Overall": "3.0", "Value": "3", "Rooms": "3", "Location": "4"}, "AuthorLocation": "Alta Loma, California", "Title": "\u201cJust fine.\u201d", "Author": "lizziebarf", "ReviewID": "UR6323661", "Content": "This place was just fine. We stayed 2 nights and returned home today (Dec. 3 2006). It is your average motel. Clean, quiet enough, and no problems. Very convienient to I17 and all of Phoenix.", "Date": "December 4, 2006"}, {"Ratings": {"Cleanliness": "1", "Overall": "1.0", "Value": "1", "Service": "1", "Rooms": "1"}, "AuthorLocation": "Provincetown, Massachusetts", "Title": "\u201cDon't stay at this hotel!\u201d", "Author": "A TripAdvisor Member", "ReviewID": "UR4390909", "Content": "I can't even begin to describe what happened here in our 7 hour stay, but this hotel should be stripped of it's La Quinta brand because of the condition of the property and the experience of staying there. It was more like an S.R.O. on Skid Row than anything else. We felt afraid and the behavior of the security detail made us feel worse. It was very scary to stay here. The hotel does have criminal activity and the police were there during our very short stay. The ad also claimed \"newly remodeled\" which is why we chose it from a coupon book while we were still 120 miles away. When we got there, the place was filthy - especially the exterior - and not \"remodeled.\" The door didn't shut snuggly, so it was like trying to sleep in a toll booth on the interstate. If I stood up and put my weight against the door, then most of the noise stopped. We didn't sleep at all. The next morning when I insisted that no one else could be put in that room until the door was fixed, the maintenence man dismissively said \"they're all like that.\" Also, when we arrived they wouldn't honor the coupon price because they said it \"was a holiday\" - even though it was early/mid December and the coupon was valid December 1 through February. After we saw the room, they wouldn't let us check out and we were too tired to start driving again to look for another place after driving 15 hours. This hotel should be shut down.", "Date": "January 27, 2006"}], "HotelInfo": {"Name": "La Quinta Inn Phoenix North", "HotelURL": "/ShowUserReviews-g31310-d73862-Reviews-La_Quinta_Inn_Phoenix_North-Phoenix_Arizona.html", "Price": "$53 - $86*", "Address": "
2510 West Greenway Road, Phoenix, AZ 85023
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+ + 0.0 + 0.0 + + 10000 + 50 + 50 + N + Y + 50000 + Y + + N + 1000 + 100 + + + + + + + + + - + 2014/03/25 18:45:13.107 + - + 2014/03/25 18:45:13.107 + H4sIAAAAAAAAAAMAAAAAAAAAAAA= + N + + + + Cargar dimensión tiempo mediante un javascript que carga fechas hasta el día de hoy. 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calendar = new java.util.GregorianCalendar(locale); calendar.setTime(initial_date.getDate() ); var hoy = new java.util.Date(); //set the calendar to the current date by adding DaySequence days calendar.add(calendar.DAY_OF_MONTH,DaySequence.getInteger() - 1); //get the calendar date var date = new java.util.Date(calendar.getTimeInMillis()); //en-us example: 9/3/07 var date_short = java.text.DateFormat.getDateInstance( java.text.DateFormat.SHORT , locale ).format(date); //en-us example: Sep 3, 2007 var date_medium = java.text.DateFormat.getDateInstance( java.text.DateFormat.MEDIUM , locale ).format(date); //en-us example: September 3, 2007 var date_long = java.text.DateFormat.getDateInstance( java.text.DateFormat.LONG , locale ).format(date); //en-us example: Monday, September 3, 2007 var date_full = java.text.DateFormat.getDateInstance( java.text.DateFormat.FULL , locale ).format(date); //day in year: 1..366 var simpleDateFormat = java.text.SimpleDateFormat("D",locale); var day_in_year = simpleDateFormat.format(date); //day in month: 1..31 simpleDateFormat.applyPattern("dd"); var day_in_month = simpleDateFormat.format(date); //en-us example: "Monday" simpleDateFormat.applyPattern("EEEE"); var day_name = simpleDateFormat.format(date); //en-us example: "Mon" simpleDateFormat.applyPattern("E"); var day_abbreviation = simpleDateFormat.format(date); //week in year, 1..53 simpleDateFormat.applyPattern("ww"); var week_in_year = simpleDateFormat.format(date); //week in month, 1..5 simpleDateFormat.applyPattern("W"); var week_in_month = simpleDateFormat.format(date); //month number in year, 1..12 simpleDateFormat.applyPattern("MM"); var month_number = simpleDateFormat.format(date); //en-us example: "September" simpleDateFormat.applyPattern("MMMM"); var month_name = simpleDateFormat.format(date); //en-us example: "Sep" simpleDateFormat.applyPattern("MMM"); var month_abbreviation = simpleDateFormat.format(date); //2 digit representation of the year, example: "07" for 2007 simpleDateFormat.applyPattern("y"); var year2 = simpleDateFormat.format(date); //4 digit representation of the year, example: 2007 simpleDateFormat.applyPattern("yyyy"); var year4 = simpleDateFormat.format(date); //handling Quarters is a DIY var quarter_name = "Q"; var quarter_number; switch(parseInt(month_number)){ case 1: case 2: case 3: quarter_number = "1"; break; case 4: case 5: case 6: quarter_number = "2"; break; case 7: case 8: case 9: quarter_number = "3"; break; case 10: case 11: case 12: quarter_number = "4"; break; } quarter_name += quarter_number; //get the local yes/no values var yes = local_yes.getString(); var no = local_no.getString(); //initialize for week calculations var first_day_of_week = calendar.getFirstDayOfWeek(); var day_of_week = java.util.Calendar.DAY_OF_WEEK; //find out if this is the first day of the week var is_first_day_in_week; if(first_day_of_week==calendar.get(day_of_week)){ is_first_day_in_week = yes; } else { is_first_day_in_week = no; } //calculate the next day calendar.add(calendar.DAY_OF_MONTH,1); //get the next calendar date var next_day = new java.util.Date(calendar.getTimeInMillis()); //find out if this is the first day of the week var is_last_day_in_week; if(first_day_of_week==calendar.get(day_of_week)){ is_last_day_in_week = yes; } else { is_last_day_in_week = no; } //find out if this is the first day of the month var is_first_day_of_month; if(day_in_month == 1){ is_first_day_in_month = yes; } else { is_first_day_in_month = no; } //find out if this is the last day in the month var is_last_day_of_month; if(java.text.SimpleDateFormat("d",locale).format(next_day)==1){ is_last_day_in_month = yes; } else { is_last_day_in_month = no; } //date = year4 + "-" + month_number + "-" + day_in_month var year_quarter = year4 + "-" + quarter_name; var year_month_number = year4 + "-" + month_number; var year_month_abbreviation = year4 + "-" + month_abbreviation; //numeric date var numeric_date = year4+month_number+day_in_month; //en-us example: ddmmyyyy + date + date + Date + -1 + -1 + N + date_short + date_short + String + -1 + -1 + N + date_medium + date_medium + String + -1 + -1 + N + date_long + date_long + String + -1 + -1 + N + date_full + date_full + String + -1 + -1 + N + day_in_year + day_in_year + String + -1 + -1 + N + day_name + day_name + String + -1 + -1 + N + day_abbreviation + day_abbreviation + String + -1 + -1 + N + month_abbreviation + month_abbreviation + String + -1 + -1 + N + month_name + month_name + String + -1 + -1 + N + quarter_name + quarter_name + String + -1 + -1 + N + year_quarter + year_quarter + String + -1 + -1 + N + year_month_abbreviation + year_month_abbreviation + String + -1 + -1 + N + is_last_day_in_month + is_last_day_in_month + String + -1 + -1 + N + is_first_day_in_month + is_first_day_in_month + String + -1 + -1 + N + year2 + year2 + String + -1 + -1 + N + year4 + year4 + String + -1 + -1 + N + day_in_month + day_in_month + String + -1 + -1 + N + week_in_year + week_in_year + String + -1 + -1 + N + week_in_month + week_in_month + String + -1 + -1 + N + month_number + month_number + String + -1 + -1 + N + quarter_number + quarter_number + String + -1 + -1 + N + year_month_number + year_month_number + String + -1 + -1 + N + is_last_day_in_week + is_last_day_in_week + String + -1 + -1 + N + is_first_day_in_week + is_first_day_in_week + String + -1 + -1 + N + locale + locale + String + -1 + -1 + N + calendar + calendar + String + -1 + -1 + N + date + date + String + -1 + -1 + N + date_short + date_short + String + -1 + -1 + N + date_medium + date_medium + String + -1 + -1 + N + date_long + date_long + String + -1 + -1 + N + date_full + date_full + String + -1 + -1 + N + simpleDateFormat + simpleDateFormat + String + -1 + -1 + N + day_in_year + day_in_year + String + -1 + -1 + N + day_in_month + day_in_month + String + -1 + -1 + N + day_name + day_name + String + -1 + -1 + N + day_abbreviation + day_abbreviation + String + -1 + -1 + N + week_in_year + week_in_year + String + -1 + -1 + N + week_in_month + week_in_month + String + -1 + -1 + N + month_number + month_number + String + -1 + -1 + N + month_name + month_name + String + -1 + -1 + N + month_abbreviation + month_abbreviation + String + -1 + -1 + N + year2 + year2 + String + -1 + -1 + N + year4 + year4 + String + -1 + -1 + N + quarter_name + quarter_name + String + -1 + -1 + N + quarter_number + quarter_number + String + -1 + -1 + N + yes + yes + String + -1 + -1 + N + no + no + String + -1 + -1 + N + first_day_of_week + first_day_of_week + Integer + 9 + 0 + N + day_of_week + day_of_week + Integer + 9 + 0 + N + is_first_day_in_week + is_first_day_in_week + String + -1 + -1 + N + next_day + next_day + String + -1 + -1 + N + is_last_day_in_week + is_last_day_in_week + String + -1 + -1 + N + is_first_day_of_month + is_first_day_of_month + String + -1 + -1 + N + is_last_day_of_month + is_last_day_of_month + String + -1 + -1 + N + year_quarter + year_quarter + String + -1 + -1 + N + year_month_number + year_month_number + String + -1 + -1 + N + year_month_abbreviation + year_month_abbreviation + String + -1 + -1 + N + numeric_date + numeric_date + Integer + -1 + -1 + N + locale + locale + String + -1 + -1 + N + calendar + calendar + String + -1 + -1 + N + date + date + String + -1 + -1 + N + date_short + date_short + String + -1 + -1 + N + date_medium + date_medium + String + -1 + -1 + N + date_long + date_long + String + -1 + -1 + N + date_full + date_full + String + -1 + -1 + N + simpleDateFormat + simpleDateFormat + String + -1 + -1 + N + day_in_year + day_in_year + String + -1 + -1 + N + day_in_month_full + day_in_month_full + String + -1 + -1 + N + day_in_month + day_in_month + String + -1 + -1 + N + day_name + day_name + String + -1 + -1 + N + day_abbreviation + day_abbreviation + String + -1 + -1 + N + week_in_year + week_in_year + String + -1 + -1 + N + week_in_month + week_in_month + String + -1 + -1 + N + month_number + month_number + String + -1 + -1 + N + month_name + month_name + String + -1 + -1 + N + month_abbreviation + month_abbreviation + String + -1 + -1 + N + year2 + year2 + String + -1 + -1 + N + year4 + year4 + String + -1 + -1 + N + quarter_name + quarter_name + String + -1 + -1 + N + quarter_number + quarter_number + String + -1 + -1 + N + yes + yes + String + -1 + -1 + N + no + no + String + -1 + -1 + N + first_day_of_week + first_day_of_week + Integer + 9 + 0 + N + day_of_week + day_of_week + Integer + 9 + 0 + N + is_first_day_in_week + is_first_day_in_week + String + -1 + -1 + N + next_day + next_day + String + -1 + -1 + N + is_last_day_in_week + is_last_day_in_week + String + -1 + -1 + N + is_first_day_of_month + is_first_day_of_month + String + -1 + -1 + N + is_last_day_of_month + is_last_day_of_month + String + -1 + -1 + N + year_quarter + year_quarter + String + -1 + -1 + N + year_month_number + year_month_number + String + -1 + -1 + N + year_month_abbreviation + year_month_abbreviation + String + -1 + -1 + N + numeric_date + numeric_date + String + -1 + -1 + N + locale + locale + String + -1 + -1 + N + calendar + calendar + String + -1 + -1 + N + date + date + String + -1 + -1 + N + date_short + date_short + String + -1 + -1 + N + date_medium + date_medium + String + -1 + -1 + N + date_long + date_long + String + -1 + -1 + N + date_full + date_full + String + -1 + -1 + N + simpleDateFormat + simpleDateFormat + String + -1 + -1 + N + day_in_year + day_in_year + String + -1 + -1 + N + day_in_month + day_in_month + String + -1 + -1 + N + day_name + day_name + String + -1 + -1 + N + day_abbreviation + day_abbreviation + String + -1 + -1 + N + week_in_year + week_in_year + String + -1 + -1 + N + week_in_month + week_in_month + String + -1 + -1 + N + month_number + month_number + String + -1 + -1 + N + month_name + month_name + String + -1 + -1 + N + month_abbreviation + month_abbreviation + String + -1 + -1 + N + year2 + year2 + String + -1 + -1 + N + year4 + year4 + String + -1 + -1 + N + quarter_name + quarter_name + String + -1 + -1 + N + quarter_number + quarter_number + String + -1 + -1 + N + yes + yes + String + -1 + -1 + N + no + no + String + -1 + -1 + N + first_day_of_week + first_day_of_week + Integer + 9 + 0 + N + day_of_week + day_of_week + Integer + 9 + 0 + N + is_first_day_in_week + is_first_day_in_week + String + -1 + -1 + N + next_day + next_day + String + -1 + -1 + N + is_last_day_in_week + is_last_day_in_week + String + -1 + -1 + N + is_first_day_of_month + is_first_day_of_month + String + -1 + -1 + N + is_last_day_of_month + is_last_day_of_month + String + -1 + -1 + N + year_quarter + year_quarter + String + -1 + -1 + N + year_month_number + year_month_number + String + -1 + -1 + N + year_month_abbreviation + year_month_abbreviation + String + -1 + -1 + N + numeric_date + numeric_date + String + -1 + -1 + N + hoy + hoy + Date + -1 + -1 + N + + + 546 + 49 + Y + + + + + Day Sequence + Sequence + + N + + 1 + + none + + + DaySequence + N + + + SEQ_ + Y + + 1 + 1 + 9999999 + + + 424 + 51 + Y + + + + + Filtrar dias futuros + FilterRows + + N + + 1 + + none + + +dummy +Select values + + + N + date + > + hoy + + + + + 439 + 141 + Y + + + + + Generar 10 años + RowGenerator + + N + + 1 + + none + + + + + language_code + String + + + + + es + -1 + -1 + N + + + country_code + String + + + + + es + -1 + -1 + N + + + local_yes + String + + + + + yes + -1 + -1 + N + + + local_no + String + + + + + no + -1 + -1 + N + + + initial_date + Date + yyyy-MM-dd + + + + 2000-01-01 + -1 + -1 + N + + + 3000 + N + + + + + + 301 + 47 + Y + + + + + Insert / Update + InsertUpdate + + Y + + 1 + + none + + + TIN + 100 + N + + +
D_FECHA
+ + FECHA + FECHA + = + + + + DESC_FECHA_MEDIA + DESC_FECHA_MEDIA + = + + + + DESC_FECHA_COMPLETA + DESC_FECHA_COMPLETA + = + + + + DESC_DIA + DESC_DIA + = + + + + DESC_MES + DESC_MES + = + + + + DESC_TRIMESTRE + DESC_TRIMESTRE + = + + + + DESC_ANYO_TRIMESTRE + DESC_ANYO_TRIMESTRE + = + + + + DESC_ANYO_MES_NUMERO + DESC_ANYO_MES_NUMERO + = + + + + ID_DIA_DEL_MES + ID_DIA_DEL_MES + = + + + + ID_MES + ID_MES + = + + + + ID_ANYO + ID_ANYO + = + + + + ID_TIEMPO + ID_FECHA + = + + + + FECHA + FECHA + Y + + + DESC_FECHA_MEDIA + DESC_FECHA_MEDIA + Y + + + DESC_FECHA_COMPLETA + DESC_FECHA_COMPLETA + Y + + + DESC_DIA + DESC_DIA + Y + + + DESC_MES + DESC_MES + Y + + + DESC_TRIMESTRE + DESC_TRIMESTRE + Y + + + DESC_ANYO_TRIMESTRE + DESC_ANYO_TRIMESTRE + Y + + + DESC_ANYO_MES_NUMERO + DESC_ANYO_MES_NUMERO + Y + + + ID_DIA_DEL_MES + ID_DIA_DEL_MES + Y + + + ID_MES + ID_MES + Y + + + ID_ANYO + ID_ANYO + Y + + + ID_FECHA + ID_TIEMPO + Y + + + + + 688 + 224 + Y + + + + + Select values + SelectValues + + Y + + 1 + + none + + + date + FECHA + -2 + -2 + date_medium + DESC_FECHA_MEDIA + -2 + -2 + date_full + DESC_FECHA_COMPLETA + -2 + -2 + day_name + DESC_DIA + -2 + -2 + month_name + DESC_MES + -2 + -2 + quarter_name + DESC_TRIMESTRE + -2 + -2 + year_quarter + DESC_ANYO_TRIMESTRE + -2 + -2 + year_month_number + DESC_ANYO_MES_NUMERO + -2 + -2 + day_in_month + ID_DIA_DEL_MES + -2 + -2 + month_number + ID_MES + -2 + -2 + year4 + ID_ANYO + -2 + -2 + DaySequence + ID_TIEMPO + -2 + -2 + N + + + 556 + 230 + Y + + + + + dummy + Dummy + + Y + + 1 + + none + + + + + 320 + 232 + Y + + + + + + + + N + + diff --git a/Trabajos/cargar d_hotel.ktr b/Trabajos/cargar d_hotel.ktr new file mode 100644 index 0000000..ab25512 --- /dev/null +++ b/Trabajos/cargar d_hotel.ktr @@ -0,0 +1,879 @@ + + + + cargar d_hotel + + + + Normal + / + + + + + + + + + +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDTRANSNAMEYTRANSNAMESTATUSYSTATUSLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSSTARTDATEYSTARTDATEENDDATEYENDDATELOGDATEYLOGDATEDEPDATEYDEPDATEREPLAYDATEYREPLAYDATELOG_FIELDYLOG_FIELDEXECUTING_SERVERNEXECUTING_SERVEREXECUTING_USERNEXECUTING_USERCLIENTNCLIENT + + +
+ + +ID_BATCHYID_BATCHSEQ_NRYSEQ_NRLOGDATEYLOGDATETRANSNAMEYTRANSNAMESTEPNAMEYSTEPNAMESTEP_COPYYSTEP_COPYLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSINPUT_BUFFER_ROWSYINPUT_BUFFER_ROWSOUTPUT_BUFFER_ROWSYOUTPUT_BUFFER_ROWS + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATELOGGING_OBJECT_TYPEYLOGGING_OBJECT_TYPEOBJECT_NAMEYOBJECT_NAMEOBJECT_COPYYOBJECT_COPYREPOSITORY_DIRECTORYYREPOSITORY_DIRECTORYFILENAMEYFILENAMEOBJECT_IDYOBJECT_IDOBJECT_REVISIONYOBJECT_REVISIONPARENT_CHANNEL_IDYPARENT_CHANNEL_IDROOT_CHANNEL_IDYROOT_CHANNEL_ID + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATETRANSNAMEYTRANSNAMESTEPNAMEYSTEPNAMESTEP_COPYYSTEP_COPYLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSLOG_FIELDNLOG_FIELD + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATEMETRICS_DATEYMETRICS_DATEMETRICS_CODEYMETRICS_CODEMETRICS_DESCRIPTIONYMETRICS_DESCRIPTIONMETRICS_SUBJECTYMETRICS_SUBJECTMETRICS_TYPEYMETRICS_TYPEMETRICS_VALUEYMETRICS_VALUE + + + +
+ + 0.0 + 0.0 + + 10000 + 50 + 50 + N + Y + 50000 + Y + + N + 1000 + 100 + + + + + + + + + - + 2016/05/06 13:34:47.637 + - + 2016/05/06 13:34:47.637 + H4sIAAAAAAAAAAMAAAAAAAAAAAA= + N + + + + Extraer los datos principales de la fuente + 256 + 80 + 240 + 44 + Noto Sans + 9 + N + N + 0 + 0 + 0 + 255 + 205 + 112 + 100 + 100 + 100 + Y + + + Scraping para obtener las regiones de Estados Unidos + 240 + 304 + 312 + 27 + Noto Sans + 9 + N + N + 0 + 0 + 0 + 255 + 205 + 112 + 100 + 100 + 100 + Y + + + + TIN + localhost + MYSQL + Native + TIN + 3306 + root + Encrypted + + + + + PORT_NUMBER3306 + + + + Extraer flujo de datos de la fuenteSeparar rango de preciosY + Separar rango de preciosLimpiar campos de preciosY + Limpiar campos de preciosAñadir clave subrogadaY + Añadir clave subrogadaExtraer dirección desglosada de la direccion completaY + Obtener web en HTMLObtener tbodyY + Petición al servidorObtener web en HTMLY + Definir URLPetición al servidorY + Obtener tbodyObtener filas del XHTMLY + Obtener filas del XHTMLSeleccionar valoresY + Seleccionar valoresEliminar campos nulosY + Eliminar campos nulosEliminar subindices de WikipediaY + Extraer dirección desglosada de la direccion completaAgregar nombre estadosY + Eliminar subindices de WikipediaAgregar nombre estadosY + Agregar nombre estadosInsertar datos en la D_HOTELY + + + Añadir clave subrogada + Sequence + + Y + + 1 + + none + + + HOTEL_ID + N + + + SEQ_ + Y + + 1 + 1 + 999999999 + + + 704 + 192 + Y + + + + + Extraer flujo de datos de la fuente + JsonInput + + Y + + 1 + + none + + + N + + N + N + N + N + Y + N + + + /home/juanmabm/Dropbox/Mi Dropbox/TIN/Proyecto/Fuente datos/ + .*\.json + + N + N + + + + NOMBRE + HotelInfo.Name + String + + + + + -1 + -1 + none + N + + + PRECIO + HotelInfo.Price + String + + + + + -1 + -1 + none + N + + + DIRECCION_COMPLETA + HotelInfo.Address + String + + + + + -1 + -1 + none + N + + + HOTEL_ID_NK + HotelInfo.HotelID + String + + + + + -1 + -1 + none + N + + + 0 + N + N + + + + + + + + + + + + 112 + 192 + Y + + + + + Limpiar campos de precios + ScriptValueMod + + Y + + 1 + + none + + + N + 9 + 0 + Script 1 + // Este script elimina los caracteres no deseables de los campos de precios var precio_min = PRECIO_MIN.substr(1); var precio_max = PRECIO_MAX.slice(1, -1); + precio_min + precio_min + String + -1 + -1 + Y + precio_max + precio_max + String + -1 + -1 + Y + + + 528 + 192 + Y + + + + + Extraer dirección desglosada de la direccion completa + RegexEval + + Y + + 1 + + none + + + DIRECCION_COMPLETA + result + N + Y + N + N + N + N + N + N + N + N + + + DIRECCION + String + + + + -1 + -1 + + + none + + + CIUDAD + String + + + + -1 + -1 + + + none + + + REGION + String + + + + -1 + -1 + + + none + + + CODIGOPOSTAL + String + + + + -1 + -1 + + + none + + + + + 960 + 192 + Y + + + + + Separar rango de precios + FieldSplitter + + Y + + 1 + + none + + + PRECIO + - + + PRECIO_MIN + + N + String + + + + + -1 + -1 + + + none + PRECIO_MAX + + N + String + + + + + -1 + -1 + + + none + + + 336 + 192 + Y + + + + + Obtener web en HTML + ScriptValueMod + + Y + + 1 + + none + + + N + 9 + 0 + onTransform + java; // pseudo import Jsoup = org.jsoup.Jsoup; parser = org.jsoup.parser.Parser; Whitelist = org.jsoup.safety.Whitelist; // make wellformed document doc = Jsoup.parse(html, "", parser.xmlParser()); // nothing beats a clean body doc.body().html(Jsoup.clean(doc.body().html(), Whitelist.relaxed().preserveRelativeLinks(true))); // we don't need a head doc.head().remove(); // select single root markup containing our xloop //doc.select("tbody").after("mobile_noscript").first().remove(); // select single root markup containing our xloop //var xhtml = doc.select("tbody").first().outerHtml(); var xhtml = doc.select("tbody").outerHtml(); + xhtml + xhtml + String + -1 + -1 + N + + + 400 + 384 + Y + + + + + Petición al servidor + HTTP + + N + + 1 + + none + + + https://es.wikipedia.org/wiki/Estado_de_los_Estados_Unidos + Y + url + + + Encrypted + + + + + + + + + html + status + + + + + 240 + 384 + Y + + + + + Definir URL + DataGrid + + Y + + 1 + + none + + + + + url + String + + + + + -1 + -1 + N + + + + https://es.wikipedia.org/wiki/Estado_de_los_Estados_Unidos + + + + 96 + 384 + Y + + + + + Obtener tbody + SelectValues + + N + + 1 + + none + + + xhtml + + -2 + -2 + N + + + 544 + 384 + Y + + + + + Obtener filas del XHTML + getXMLData + + Y + + 1 + + none + + + N + + N + N + N + N + N + N + N + Y + Y + + UTF-8 + + + + + N + N + + + + REGION + td[4] + node + valueof + String + + + + + -1 + -1 + none + N + + + CIUDAD + td[1] + node + valueof + String + + + + + -1 + -1 + none + N + + + 0 + //tr + Y + N + xhtml + + + + + + + + + + + + 688 + 384 + Y + + + + + Seleccionar valores + SelectValues + + N + + 1 + + none + + + CIUDAD + + -2 + -2 + REGION + + -2 + -2 + N + + + 848 + 384 + Y + + + + + Eliminar subindices de Wikipedia + RegexEval + + Y + + 1 + + none + + + CIUDAD + result + N + Y + Y + N + N + N + N + N + N + N + + + CIUDAD + String + + + + -1 + -1 + + + none + + + + + 1216 + 384 + Y + + + + + Eliminar campos nulos + FilterRows + + Y + + 1 + + none + + + + + + + N + CIUDAD + IS NOT NULL + + constantStringKobe Bryant-1-1N + + + + 1024 + 384 + Y + + + + + Agregar nombre estados + StreamLookup + + Y + + 1 + + none + + + Eliminar subindices de Wikipedia + N + Y + N + N + + + REGION + REGION + + + CIUDAD + ESTADO + + String + + + + + 1216 + 192 + Y + + + + + Insertar datos en la D_HOTEL + TableOutput + + Y + + 1 + + none + + + TIN + +
D_HOTEL
+ 1000 + Y + N + Y + Y + N + + N + Y + N + + Y + N + + + + NOMBRE + NOMBRE + + + PRECIO_MIN + PRECIO_MIN + + + PRECIO_MAX + PRECIO_MAX + + + ID_HOTEL_NK + HOTEL_ID_NK + + + ID_HOTEL + HOTEL_ID + + + DIRECCION + DIRECCION + + + CIUDAD + CIUDAD + + + REGION + REGION + + + CODIGOPOSTAL + CODIGOPOSTAL + + + ESTADO + ESTADO + + + + + 1392 + 192 + Y + + + + + + + + N + + diff --git a/Trabajos/cargard_time.ktr b/Trabajos/cargard_time.ktr new file mode 100644 index 0000000..ea6f5ca --- /dev/null +++ b/Trabajos/cargard_time.ktr @@ -0,0 +1,1324 @@ + + + + cargard_time + + + + Normal + / + + + + + + + + + +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDTRANSNAMEYTRANSNAMESTATUSYSTATUSLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSSTARTDATEYSTARTDATEENDDATEYENDDATELOGDATEYLOGDATEDEPDATEYDEPDATEREPLAYDATEYREPLAYDATELOG_FIELDYLOG_FIELDEXECUTING_SERVERNEXECUTING_SERVEREXECUTING_USERNEXECUTING_USERCLIENTNCLIENT + + +
+ + +ID_BATCHYID_BATCHSEQ_NRYSEQ_NRLOGDATEYLOGDATETRANSNAMEYTRANSNAMESTEPNAMEYSTEPNAMESTEP_COPYYSTEP_COPYLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSINPUT_BUFFER_ROWSYINPUT_BUFFER_ROWSOUTPUT_BUFFER_ROWSYOUTPUT_BUFFER_ROWS + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATELOGGING_OBJECT_TYPEYLOGGING_OBJECT_TYPEOBJECT_NAMEYOBJECT_NAMEOBJECT_COPYYOBJECT_COPYREPOSITORY_DIRECTORYYREPOSITORY_DIRECTORYFILENAMEYFILENAMEOBJECT_IDYOBJECT_IDOBJECT_REVISIONYOBJECT_REVISIONPARENT_CHANNEL_IDYPARENT_CHANNEL_IDROOT_CHANNEL_IDYROOT_CHANNEL_ID + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATETRANSNAMEYTRANSNAMESTEPNAMEYSTEPNAMESTEP_COPYYSTEP_COPYLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSLOG_FIELDNLOG_FIELD + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATEMETRICS_DATEYMETRICS_DATEMETRICS_CODEYMETRICS_CODEMETRICS_DESCRIPTIONYMETRICS_DESCRIPTIONMETRICS_SUBJECTYMETRICS_SUBJECTMETRICS_TYPEYMETRICS_TYPEMETRICS_VALUEYMETRICS_VALUE + + + +
+ + 0.0 + 0.0 + + 10000 + 50 + 50 + N + Y + 50000 + Y + + N + 1000 + 100 + + + + + + + + + - + 2014/03/25 18:45:13.107 + - + 2014/03/25 18:45:13.107 + H4sIAAAAAAAAAAMAAAAAAAAAAAA= + N + + + + Cargar dimensión tiempo mediante un javascript que carga fechas hasta el día de hoy. Debería ejecutarse cada día + 80 + 336 + 516 + 42 + Arial + 10 + N + N + 0 + 0 + 0 + 255 + 205 + 112 + 100 + 100 + 100 + Y + + + + TIN + localhost + MYSQL + Native + TIN + 3306 + root + Encrypted + + + + + FORCE_IDENTIFIERS_TO_LOWERCASEN + FORCE_IDENTIFIERS_TO_UPPERCASEN + IS_CLUSTEREDN + PORT_NUMBER3306 + PRESERVE_RESERVED_WORD_CASEN + QUOTE_ALL_FIELDSN + STREAM_RESULTSY + SUPPORTS_BOOLEAN_DATA_TYPEN + SUPPORTS_TIMESTAMP_DATA_TYPEN + USE_POOLINGN + + + + Calculate Dimension AttributesFiltrar dias futurosY + Day SequenceCalculate Dimension AttributesY + Filtrar dias futurosdummyY + Filtrar dias futurosSelect valuesY + Generar 10 añosDay SequenceY + Select valuesInsert / UpdateY + + + Calculate Dimension Attributes + ScriptValueMod + + Y + + 1 + + none + + + Y + + 0 + Script 1 + //Create a Locale according to the specified language code var locale = new java.util.Locale( language_code.getString() , country_code.getString() ); //Create a calendar, use the specified initial date var calendar = new java.util.GregorianCalendar(locale); calendar.setTime(initial_date.getDate() ); var hoy = new java.util.Date(); //set the calendar to the current date by adding DaySequence days calendar.add(calendar.DAY_OF_MONTH,DaySequence.getInteger() - 1); //get the calendar date var date = new java.util.Date(calendar.getTimeInMillis()); //en-us example: 9/3/07 var date_short = java.text.DateFormat.getDateInstance( java.text.DateFormat.SHORT , locale ).format(date); //en-us example: Sep 3, 2007 var date_medium = java.text.DateFormat.getDateInstance( java.text.DateFormat.MEDIUM , locale ).format(date); //en-us example: September 3, 2007 var date_long = java.text.DateFormat.getDateInstance( java.text.DateFormat.LONG , locale ).format(date); //en-us example: Monday, September 3, 2007 var date_full = java.text.DateFormat.getDateInstance( java.text.DateFormat.FULL , locale ).format(date); //day in year: 1..366 var simpleDateFormat = java.text.SimpleDateFormat("D",locale); var day_in_year = simpleDateFormat.format(date); //day in month: 1..31 simpleDateFormat.applyPattern("dd"); var day_in_month = simpleDateFormat.format(date); //en-us example: "Monday" simpleDateFormat.applyPattern("EEEE"); var day_name = simpleDateFormat.format(date); //en-us example: "Mon" simpleDateFormat.applyPattern("E"); var day_abbreviation = simpleDateFormat.format(date); //week in year, 1..53 simpleDateFormat.applyPattern("ww"); var week_in_year = simpleDateFormat.format(date); //week in month, 1..5 simpleDateFormat.applyPattern("W"); var week_in_month = simpleDateFormat.format(date); //month number in year, 1..12 simpleDateFormat.applyPattern("MM"); var month_number = simpleDateFormat.format(date); //en-us example: "September" simpleDateFormat.applyPattern("MMMM"); var month_name = simpleDateFormat.format(date); //en-us example: "Sep" simpleDateFormat.applyPattern("MMM"); var month_abbreviation = simpleDateFormat.format(date); //2 digit representation of the year, example: "07" for 2007 simpleDateFormat.applyPattern("y"); var year2 = simpleDateFormat.format(date); //4 digit representation of the year, example: 2007 simpleDateFormat.applyPattern("yyyy"); var year4 = simpleDateFormat.format(date); //handling Quarters is a DIY var quarter_name = "Q"; var quarter_number; switch(parseInt(month_number)){ case 1: case 2: case 3: quarter_number = "1"; break; case 4: case 5: case 6: quarter_number = "2"; break; case 7: case 8: case 9: quarter_number = "3"; break; case 10: case 11: case 12: quarter_number = "4"; break; } quarter_name += quarter_number; //get the local yes/no values var yes = local_yes.getString(); var no = local_no.getString(); //initialize for week calculations var first_day_of_week = calendar.getFirstDayOfWeek(); var day_of_week = java.util.Calendar.DAY_OF_WEEK; //find out if this is the first day of the week var is_first_day_in_week; if(first_day_of_week==calendar.get(day_of_week)){ is_first_day_in_week = yes; } else { is_first_day_in_week = no; } //calculate the next day calendar.add(calendar.DAY_OF_MONTH,1); //get the next calendar date var next_day = new java.util.Date(calendar.getTimeInMillis()); //find out if this is the first day of the week var is_last_day_in_week; if(first_day_of_week==calendar.get(day_of_week)){ is_last_day_in_week = yes; } else { is_last_day_in_week = no; } //find out if this is the first day of the month var is_first_day_of_month; if(day_in_month == 1){ is_first_day_in_month = yes; } else { is_first_day_in_month = no; } //find out if this is the last day in the month var is_last_day_of_month; if(java.text.SimpleDateFormat("d",locale).format(next_day)==1){ is_last_day_in_month = yes; } else { is_last_day_in_month = no; } //date = year4 + "-" + month_number + "-" + day_in_month var year_quarter = year4 + "-" + quarter_name; var year_month_number = year4 + "-" + month_number; var year_month_abbreviation = year4 + "-" + month_abbreviation; //numeric date var numeric_date = year4+month_number+day_in_month; //en-us example: ddmmyyyy + date + date + Date + -1 + -1 + N + date_short + date_short + String + -1 + -1 + N + date_medium + date_medium + String + -1 + -1 + N + date_long + date_long + String + -1 + -1 + N + date_full + date_full + String + -1 + -1 + N + day_in_year + day_in_year + String + -1 + -1 + N + day_name + day_name + String + -1 + -1 + N + day_abbreviation + day_abbreviation + String + -1 + -1 + N + month_abbreviation + month_abbreviation + String + -1 + -1 + N + month_name + month_name + String + -1 + -1 + N + quarter_name + quarter_name + String + -1 + -1 + N + year_quarter + year_quarter + String + -1 + -1 + N + year_month_abbreviation + year_month_abbreviation + String + -1 + -1 + N + is_last_day_in_month + is_last_day_in_month + String + -1 + -1 + N + is_first_day_in_month + is_first_day_in_month + String + -1 + -1 + N + year2 + year2 + String + -1 + -1 + N + year4 + year4 + String + -1 + -1 + N + day_in_month + day_in_month + String + -1 + -1 + N + week_in_year + week_in_year + String + -1 + -1 + N + week_in_month + week_in_month + String + -1 + -1 + N + month_number + month_number + String + -1 + -1 + N + quarter_number + quarter_number + String + -1 + -1 + N + year_month_number + year_month_number + String + -1 + -1 + N + is_last_day_in_week + is_last_day_in_week + String + -1 + -1 + N + is_first_day_in_week + is_first_day_in_week + String + -1 + -1 + N + locale + locale + String + -1 + -1 + N + calendar + calendar + String + -1 + -1 + N + date + date + String + -1 + -1 + N + date_short + date_short + String + -1 + -1 + N + date_medium + date_medium + String + -1 + -1 + N + date_long + date_long + String + -1 + -1 + N + date_full + date_full + String + -1 + -1 + N + simpleDateFormat + simpleDateFormat + String + -1 + -1 + N + day_in_year + day_in_year + String + -1 + -1 + N + day_in_month + day_in_month + String + -1 + -1 + N + day_name + day_name + String + -1 + -1 + N + day_abbreviation + day_abbreviation + String + -1 + -1 + N + week_in_year + week_in_year + String + -1 + -1 + N + week_in_month + week_in_month + String + -1 + -1 + N + month_number + month_number + String + -1 + -1 + N + month_name + month_name + String + -1 + -1 + N + month_abbreviation + month_abbreviation + String + -1 + -1 + N + year2 + year2 + String + -1 + -1 + N + year4 + year4 + String + -1 + -1 + N + quarter_name + quarter_name + String + -1 + -1 + N + quarter_number + quarter_number + String + -1 + -1 + N + yes + yes + String + -1 + -1 + N + no + no + String + -1 + -1 + N + first_day_of_week + first_day_of_week + Integer + 9 + 0 + N + day_of_week + day_of_week + Integer + 9 + 0 + N + is_first_day_in_week + is_first_day_in_week + String + -1 + -1 + N + next_day + next_day + String + -1 + -1 + N + is_last_day_in_week + is_last_day_in_week + String + -1 + -1 + N + is_first_day_of_month + is_first_day_of_month + String + -1 + -1 + N + is_last_day_of_month + is_last_day_of_month + String + -1 + -1 + N + year_quarter + year_quarter + String + -1 + -1 + N + year_month_number + year_month_number + String + -1 + -1 + N + year_month_abbreviation + year_month_abbreviation + String + -1 + -1 + N + numeric_date + numeric_date + Integer + -1 + -1 + N + locale + locale + String + -1 + -1 + N + calendar + calendar + String + -1 + -1 + N + date + date + String + -1 + -1 + N + date_short + date_short + String + -1 + -1 + N + date_medium + date_medium + String + -1 + -1 + N + date_long + date_long + String + -1 + -1 + N + date_full + date_full + String + -1 + -1 + N + simpleDateFormat + simpleDateFormat + String + -1 + -1 + N + day_in_year + day_in_year + String + -1 + -1 + N + day_in_month_full + day_in_month_full + String + -1 + -1 + N + day_in_month + day_in_month + String + -1 + -1 + N + day_name + day_name + String + -1 + -1 + N + day_abbreviation + day_abbreviation + String + -1 + -1 + N + week_in_year + week_in_year + String + -1 + -1 + N + week_in_month + week_in_month + String + -1 + -1 + N + month_number + month_number + String + -1 + -1 + N + month_name + month_name + String + -1 + -1 + N + month_abbreviation + month_abbreviation + String + -1 + -1 + N + year2 + year2 + String + -1 + -1 + N + year4 + year4 + String + -1 + -1 + N + quarter_name + quarter_name + String + -1 + -1 + N + quarter_number + quarter_number + String + -1 + -1 + N + yes + yes + String + -1 + -1 + N + no + no + String + -1 + -1 + N + first_day_of_week + first_day_of_week + Integer + 9 + 0 + N + day_of_week + day_of_week + Integer + 9 + 0 + N + is_first_day_in_week + is_first_day_in_week + String + -1 + -1 + N + next_day + next_day + String + -1 + -1 + N + is_last_day_in_week + is_last_day_in_week + String + -1 + -1 + N + is_first_day_of_month + is_first_day_of_month + String + -1 + -1 + N + is_last_day_of_month + is_last_day_of_month + String + -1 + -1 + N + year_quarter + year_quarter + String + -1 + -1 + N + year_month_number + year_month_number + String + -1 + -1 + N + year_month_abbreviation + year_month_abbreviation + String + -1 + -1 + N + numeric_date + numeric_date + String + -1 + -1 + N + locale + locale + String + -1 + -1 + N + calendar + calendar + String + -1 + -1 + N + date + date + String + -1 + -1 + N + date_short + date_short + String + -1 + -1 + N + date_medium + date_medium + String + -1 + -1 + N + date_long + date_long + String + -1 + -1 + N + date_full + date_full + String + -1 + -1 + N + simpleDateFormat + simpleDateFormat + String + -1 + -1 + N + day_in_year + day_in_year + String + -1 + -1 + N + day_in_month + day_in_month + String + -1 + -1 + N + day_name + day_name + String + -1 + -1 + N + day_abbreviation + day_abbreviation + String + -1 + -1 + N + week_in_year + week_in_year + String + -1 + -1 + N + week_in_month + week_in_month + String + -1 + -1 + N + month_number + month_number + String + -1 + -1 + N + month_name + month_name + String + -1 + -1 + N + month_abbreviation + month_abbreviation + String + -1 + -1 + N + year2 + year2 + String + -1 + -1 + N + year4 + year4 + String + -1 + -1 + N + quarter_name + quarter_name + String + -1 + -1 + N + quarter_number + quarter_number + String + -1 + -1 + N + yes + yes + String + -1 + -1 + N + no + no + String + -1 + -1 + N + first_day_of_week + first_day_of_week + Integer + 9 + 0 + N + day_of_week + day_of_week + Integer + 9 + 0 + N + is_first_day_in_week + is_first_day_in_week + String + -1 + -1 + N + next_day + next_day + String + -1 + -1 + N + is_last_day_in_week + is_last_day_in_week + String + -1 + -1 + N + is_first_day_of_month + is_first_day_of_month + String + -1 + -1 + N + is_last_day_of_month + is_last_day_of_month + String + -1 + -1 + N + year_quarter + year_quarter + String + -1 + -1 + N + year_month_number + year_month_number + String + -1 + -1 + N + year_month_abbreviation + year_month_abbreviation + String + -1 + -1 + N + numeric_date + numeric_date + String + -1 + -1 + N + hoy + hoy + Date + -1 + -1 + N + + + 546 + 49 + Y + + + + + Day Sequence + Sequence + + N + + 1 + + none + + + DaySequence + N + + + SEQ_ + Y + + 1 + 1 + 9999999 + + + 424 + 51 + Y + + + + + Filtrar dias futuros + FilterRows + + N + + 1 + + none + + +dummy +Select values + + + N + date + > + hoy + + + + + 439 + 141 + Y + + + + + Generar 10 años + RowGenerator + + N + + 1 + + none + + + + + language_code + String + + + + + es + -1 + -1 + N + + + country_code + String + + + + + es + -1 + -1 + N + + + local_yes + String + + + + + yes + -1 + -1 + N + + + local_no + String + + + + + no + -1 + -1 + N + + + initial_date + Date + yyyy-MM-dd + + + + 2000-01-01 + -1 + -1 + N + + + 3000 + N + + + + + + 301 + 47 + Y + + + + + Insert / Update + InsertUpdate + + Y + + 1 + + none + + + TIN + 100 + N + + +
D_FECHA
+ + FECHA + FECHA + = + + + + DESC_FECHA_MEDIA + DESC_FECHA_MEDIA + = + + + + DESC_FECHA_COMPLETA + DESC_FECHA_COMPLETA + = + + + + DESC_DIA + DESC_DIA + = + + + + DESC_MES + DESC_MES + = + + + + DESC_TRIMESTRE + DESC_TRIMESTRE + = + + + + DESC_ANYO_TRIMESTRE + DESC_ANYO_TRIMESTRE + = + + + + DESC_ANYO_MES_NUMERO + DESC_ANYO_MES_NUMERO + = + + + + ID_DIA_DEL_MES + ID_DIA_DEL_MES + = + + + + ID_MES + ID_MES + = + + + + ID_ANYO + ID_ANYO + = + + + + ID_TIEMPO + ID_TIEMPO + = + + + + FECHA + FECHA + Y + + + DESC_FECHA_MEDIA + DESC_FECHA_MEDIA + Y + + + DESC_FECHA_COMPLETA + DESC_FECHA_COMPLETA + Y + + + DESC_DIA + DESC_DIA + Y + + + DESC_MES + DESC_MES + Y + + + DESC_TRIMESTRE + DESC_TRIMESTRE + Y + + + DESC_ANYO_TRIMESTRE + DESC_ANYO_TRIMESTRE + Y + + + DESC_ANYO_MES_NUMERO + DESC_ANYO_MES_NUMERO + Y + + + ID_DIA_DEL_MES + ID_DIA_DEL_MES + Y + + + ID_MES + ID_MES + Y + + + ID_ANYO + ID_ANYO + Y + + + ID_TIEMPO + ID_TIEMPO + Y + + + + + 688 + 234 + Y + + + + + Select values + SelectValues + + Y + + 1 + + none + + + date + FECHA + -2 + -2 + date_medium + DESC_FECHA_MEDIA + -2 + -2 + date_full + DESC_FECHA_COMPLETA + -2 + -2 + day_name + DESC_DIA + -2 + -2 + month_name + DESC_MES + -2 + -2 + quarter_name + DESC_TRIMESTRE + -2 + -2 + year_quarter + DESC_ANYO_TRIMESTRE + -2 + -2 + year_month_number + DESC_ANYO_MES_NUMERO + -2 + -2 + day_in_month + ID_DIA_DEL_MES + -2 + -2 + month_number + ID_MES + -2 + -2 + year4 + ID_ANYO + -2 + -2 + DaySequence + ID_TIEMPO + -2 + -2 + N + + + 556 + 230 + Y + + + + + dummy + Dummy + + Y + + 1 + + none + + + + + 320 + 232 + Y + + + + + + + + N + + diff --git a/Trabajos/crear bd.kjb b/Trabajos/crear bd.kjb new file mode 100644 index 0000000..072db52 --- /dev/null +++ b/Trabajos/crear bd.kjb @@ -0,0 +1,367 @@ + + + crear bd + + + + / + - + 2016/05/06 12:21:33.714 + - + 2016/05/06 12:21:33.714 + + + + TIN + localhost + MYSQL + Native + TIN + 3306 + root + Encrypted + + + + + PORT_NUMBER3306 + + + + + + + + + + +ID_JOBYID_JOBCHANNEL_IDYCHANNEL_IDJOBNAMEYJOBNAMESTATUSYSTATUSLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSSTARTDATEYSTARTDATEENDDATEYENDDATELOGDATEYLOGDATEDEPDATEYDEPDATEREPLAYDATEYREPLAYDATELOG_FIELDYLOG_FIELDEXECUTING_SERVERNEXECUTING_SERVEREXECUTING_USERNEXECUTING_USERSTART_JOB_ENTRYNSTART_JOB_ENTRYCLIENTNCLIENT + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATEJOBNAMEYTRANSNAMEJOBENTRYNAMEYSTEPNAMELINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSRESULTYRESULTNR_RESULT_ROWSYNR_RESULT_ROWSNR_RESULT_FILESYNR_RESULT_FILESLOG_FIELDNLOG_FIELDCOPY_NRNCOPY_NR + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATELOGGING_OBJECT_TYPEYLOGGING_OBJECT_TYPEOBJECT_NAMEYOBJECT_NAMEOBJECT_COPYYOBJECT_COPYREPOSITORY_DIRECTORYYREPOSITORY_DIRECTORYFILENAMEYFILENAMEOBJECT_IDYOBJECT_IDOBJECT_REVISIONYOBJECT_REVISIONPARENT_CHANNEL_IDYPARENT_CHANNEL_IDROOT_CHANNEL_IDYROOT_CHANNEL_ID + N + + + + START + + SPECIAL + Y + N + N + 0 + 0 + 60 + 12 + 0 + 1 + 1 + N + Y + 0 + 208 + 128 + + + Comprobar conexión con bd + + CHECK_DB_CONNECTIONS + + + TIN + 0 + millisecond + + + N + Y + 0 + 352 + 128 + + + Abort job + + ABORT + + N + Y + 0 + 352 + 272 + + + Comprobar si existe D_FECHA + + TABLE_EXISTS + D_FECHA + TIN + TIN + N + Y + 0 + 560 + 128 + + + Comprobar si existe D_Hotel + + TABLE_EXISTS + D_HOTEL + TIN + TIN + N + Y + 0 + 768 + 128 + + + Comprobar si existe D_Autor + + TABLE_EXISTS + D_AUTOR + + TIN + N + Y + 0 + 960 + 128 + + + Comprobar si existe H_Review + + TABLE_EXISTS + H_REVIEW + + TIN + N + Y + 0 + 1152 + 128 + + + Crear D_FECHA + + SQL + CREATE TABLE `D_FECHA` ( `FECHA` datetime DEFAULT NULL, `ID_FECHA` int(11) DEFAULT NULL, `ID_ANYO` int(11) DEFAULT NULL, `ID_MES` int(11) DEFAULT NULL, `ID_DIA_DEL_MES` int(11) DEFAULT NULL, `DESC_MES` tinytext, `DESC_DIA` tinytext, `DESC_FECHA_COMPLETA` tinytext, `DESC_FECHA_MEDIA` tinytext, `DESC_TRIMESTRE` tinytext, `DESC_ANYO_TRIMESTRE` tinytext, `DESC_ANYO_MES_NUMERO` tinytext, PRIMARY KEY (`ID_FECHA`), KEY `idx_D_FECHA_lookup` (`FECHA`), KEY `idx_D_FECHA_pk` (`ID_FECHA`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; + F + F + + F + TIN + N + Y + 0 + 560 + 272 + + + Crear D_HOTEL + + SQL + CREATE TABLE `D_HOTEL` ( `ID_HOTEL` int(11) DEFAULT NULL, `ID_HOTEL_NK` int(11) DEFAULT NULL, `PRECIO_MIN` int DEFAULT NULL, `PRECIO_MAX` int DEFAULT NULL, `NOMBRE` tinytext, `DIRECCION` tinytext, `ESTADO` tinytext, `CIUDAD` tinytext, `REGION` tinytext, `CODIGOPOSTAL` tinytext, PRIMARY KEY (`ID_HOTEL`), KEY `idx_D_HOTEL_lookup` (`ID_HOTEL_NK`), KEY `idx_D_HOTAL_pk` (`ID_HOTEL`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; + F + F + + F + TIN + N + Y + 0 + 768 + 272 + + + Crear D_AUTOR + + SQL + CREATE TABLE `D_AUTOR` ( `ID_AUTOR` int(11) DEFAULT NULL, `ID_AUTOR_NK` varchar(50) DEFAULT NULL, `NOMBRE` tinytext, `ESTADO` tinytext, `CIUDAD` tinytext, `REGION` tinytext, `CODIGOPOSTAL` tinytext, PRIMARY KEY (`ID_AUTOR`), KEY `idx_D_AUTOR_lookup` (`ID_AUTOR_NK`), KEY `idx_D_AUTOR_pk` (`ID_AUTOR`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; + F + F + + F + TIN + N + Y + 0 + 960 + 272 + + + Crear H_REVIEW + + SQL + CREATE TABLE `H_REVIEW` ( `ID_REVIEW` int, `ID_AUTOR` int, `ID_HOTEL` int, `ID_FECHA` int, `TITULO` tinytext, `LIMPIEZA` int, `SERVICIO` int, `RECEPCION` int, `VALOR` int, `HABITACIONES` int, `LOCALIZACION` int, `PUNTUACION_GENERAL` double, `BUSINESS SERVICE` int, `CONTENIDO` int, PRIMARY KEY (`ID_REVIEW`), KEY `idx_D_AUTOR_pk` (`ID_REVIEW`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; + F + F + + F + TIN + N + Y + 0 + 1152 + 272 + + + Success + + SUCCESS + N + Y + 0 + 1296 + 128 + + + + + START + Comprobar conexión con bd + 0 + 0 + Y + Y + Y + + + Comprobar conexión con bd + Abort job + 0 + 0 + Y + N + N + + + Comprobar conexión con bd + Comprobar si existe D_FECHA + 0 + 0 + Y + Y + N + + + Comprobar si existe D_Hotel + Comprobar si existe D_Autor + 0 + 0 + Y + Y + N + + + Comprobar si existe D_Autor + Comprobar si existe H_Review + 0 + 0 + Y + Y + N + + + Comprobar si existe D_FECHA + Crear D_FECHA + 0 + 0 + Y + N + N + + + Comprobar si existe D_Hotel + Crear D_HOTEL + 0 + 0 + Y + N + N + + + Crear D_HOTEL + Comprobar si existe D_Autor + 0 + 0 + Y + Y + N + + + Comprobar si existe D_Autor + Crear D_AUTOR + 0 + 0 + Y + N + N + + + Crear D_AUTOR + Comprobar si existe H_Review + 0 + 0 + Y + Y + N + + + Comprobar si existe H_Review + Crear H_REVIEW + 0 + 0 + Y + N + N + + + Comprobar si existe H_Review + Success + 0 + 0 + Y + Y + N + + + Crear H_REVIEW + Success + 0 + 0 + Y + Y + N + + + Comprobar si existe D_FECHA + Comprobar si existe D_Hotel + 0 + 0 + Y + Y + N + + + Crear D_FECHA + Comprobar si existe D_Hotel + 0 + 0 + Y + Y + N + + + + + + diff --git a/Trabajos/principal.kjb b/Trabajos/principal.kjb new file mode 100644 index 0000000..7ddecfe --- /dev/null +++ b/Trabajos/principal.kjb @@ -0,0 +1,186 @@ + + + principal + + + + / + - + 2016/05/06 12:06:56.370 + - + 2016/05/06 12:06:56.370 + + + + + + +
+ + + +ID_JOBYID_JOBCHANNEL_IDYCHANNEL_IDJOBNAMEYJOBNAMESTATUSYSTATUSLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSSTARTDATEYSTARTDATEENDDATEYENDDATELOGDATEYLOGDATEDEPDATEYDEPDATEREPLAYDATEYREPLAYDATELOG_FIELDYLOG_FIELDEXECUTING_SERVERNEXECUTING_SERVEREXECUTING_USERNEXECUTING_USERSTART_JOB_ENTRYNSTART_JOB_ENTRYCLIENTNCLIENT + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATEJOBNAMEYTRANSNAMEJOBENTRYNAMEYSTEPNAMELINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSRESULTYRESULTNR_RESULT_ROWSYNR_RESULT_ROWSNR_RESULT_FILESYNR_RESULT_FILESLOG_FIELDNLOG_FIELDCOPY_NRNCOPY_NR + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATELOGGING_OBJECT_TYPEYLOGGING_OBJECT_TYPEOBJECT_NAMEYOBJECT_NAMEOBJECT_COPYYOBJECT_COPYREPOSITORY_DIRECTORYYREPOSITORY_DIRECTORYFILENAMEYFILENAMEOBJECT_IDYOBJECT_IDOBJECT_REVISIONYOBJECT_REVISIONPARENT_CHANNEL_IDYPARENT_CHANNEL_IDROOT_CHANNEL_IDYROOT_CHANNEL_ID + N + + + + START + + SPECIAL + Y + N + N + 0 + 0 + 60 + 12 + 0 + 1 + 1 + N + Y + 0 + 96 + 208 + + + Cargar D_FECHA + + TRANS + filename + + ${Internal.Job.Filename.Directory}/carga d_fecha.ktr + + N + N + N + N + N + N + + + N + N + Basic + N + + N + Y + N + N + N + Y + N + Y + 0 + 352 + 208 + + + Comprobar BD + + JOB + filename + + ${Internal.Job.Filename.Directory}/crear bd.kjb + + N + N + N + N + + + N + N + Nothing + + Y + N + N + N + N + Y + N + N + Y + 0 + 224 + 208 + + + Cargar D_HOTEL + + TRANS + filename + + ${Internal.Job.Filename.Directory}/cargar d_hotel.ktr + + N + N + N + N + N + N + + + N + N + Basic + N + + N + Y + N + N + N + Y + N + Y + 0 + 480 + 208 + + + + + START + Comprobar BD + 0 + 0 + Y + Y + Y + + + Comprobar BD + Cargar D_FECHA + 0 + 0 + Y + Y + N + + + Cargar D_FECHA + Cargar D_HOTEL + 0 + 0 + Y + Y + N + + + + + + diff --git a/Transformaciones/ExampleWS.ktr b/Transformaciones/ExampleWS.ktr new file mode 100644 index 0000000..5fac129 --- /dev/null +++ b/Transformaciones/ExampleWS.ktr @@ -0,0 +1,590 @@ + + + + ExampleWS + + + + Normal + 0 + / + + + + + +
+ + + +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDTRANSNAMEYTRANSNAMESTATUSYSTATUSLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSSTARTDATEYSTARTDATEENDDATEYENDDATELOGDATEYLOGDATEDEPDATEYDEPDATEREPLAYDATEYREPLAYDATELOG_FIELDYLOG_FIELDEXECUTING_SERVERNEXECUTING_SERVEREXECUTING_USERNEXECUTING_USERCLIENTNCLIENT + + +
+ + +ID_BATCHYID_BATCHSEQ_NRYSEQ_NRLOGDATEYLOGDATETRANSNAMEYTRANSNAMESTEPNAMEYSTEPNAMESTEP_COPYYSTEP_COPYLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSINPUT_BUFFER_ROWSYINPUT_BUFFER_ROWSOUTPUT_BUFFER_ROWSYOUTPUT_BUFFER_ROWS + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATELOGGING_OBJECT_TYPEYLOGGING_OBJECT_TYPEOBJECT_NAMEYOBJECT_NAMEOBJECT_COPYYOBJECT_COPYREPOSITORY_DIRECTORYYREPOSITORY_DIRECTORYFILENAMEYFILENAMEOBJECT_IDYOBJECT_IDOBJECT_REVISIONYOBJECT_REVISIONPARENT_CHANNEL_IDYPARENT_CHANNEL_IDROOT_CHANNEL_IDYROOT_CHANNEL_ID + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATETRANSNAMEYTRANSNAMESTEPNAMEYSTEPNAMESTEP_COPYYSTEP_COPYLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSLOG_FIELDNLOG_FIELD + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATEMETRICS_DATEYMETRICS_DATEMETRICS_CODEYMETRICS_CODEMETRICS_DESCRIPTIONYMETRICS_DESCRIPTIONMETRICS_SUBJECTYMETRICS_SUBJECTMETRICS_TYPEYMETRICS_TYPEMETRICS_VALUEYMETRICS_VALUE + + + +
+ + 0.0 + 0.0 + + 10000 + 50 + 50 + N + Y + 50000 + Y + + N + 1000 + 100 + + + + + + + + + - + 2014/12/29 15:29:44.144 + - + 2014/12/29 15:29:44.144 + H4sIAAAAAAAAAAMAAAAAAAAAAAA= + N + + + + Extract HTML - XML + 199 + 86 + 128 + 26 + Segoe UI + 9 + N + N + 0 + 0 + 0 + 255 + 205 + 112 + 100 + 100 + 100 + Y + + + Convert to Rows + 435 + 85 + 107 + 26 + Segoe UI + 9 + N + N + 0 + 0 + 0 + 255 + 205 + 112 + 100 + 100 + 100 + Y + + + Send Url's Players + 264 + 490 + 117 + 26 + Segoe UI + 9 + N + N + 0 + 0 + 0 + 255 + 205 + 112 + 100 + 100 + 100 + Y + + + + Get rowsSelect rowsY + Get HTMLSelect tbodyY + Select tbodyGet rowsY + Set URLGet URLY + Quit NullsFinalY + Get URLGet HTMLY + Select rowsQuit NullsY + + + Final + SelectValues + + N + + 1 + + none + + + Pos + + -2 + -2 + Team + + -2 + -2 + PJ + + -2 + -2 + PG + + -2 + -2 + PE + + -2 + -2 + PP + + -2 + -2 + GF + + -2 + -2 + GC + + -2 + -2 + N + + + 588 + 69 + Y + + + + + Get HTML + ScriptValueMod + + Y + + 1 + + none + + + N + 9 + 0 + onTransform + java; // pseudo import Jsoup = org.jsoup.Jsoup; Whitelist = org.jsoup.safety.Whitelist; // make wellformed document doc = Jsoup.parse(html); // nothing beats a clean body doc.body().html(Jsoup.clean(doc.body().html(), Whitelist.relaxed().preserveRelativeLinks(true))); // we don't need a head doc.head().remove(); // select single root markup containing our xloop //doc.select("tbody").after("mobile_noscript").first().remove(); // select single root markup containing our xloop //var xhtml = doc.select("tbody").first().outerHtml(); var xhtml = doc.select("tbody").outerHtml(); + xhtml + xhtml + String + -1 + -1 + N + + + 191 + 169 + Y + + + + + Get URL + HTTP + + N + + 1 + + none + + + + Y + url + + + Encrypted + + + + + + + + + html + status + + + + + 96 + 160 + Y + + + + + Get rows + getXMLData + + Y + + 1 + + none + + + N + + N + N + N + N + N + N + N + Y + Y + + UTF-8 + + + + + N + N + + + + Pos + td[1] + node + valueof + String + + + + + -1 + -1 + none + N + + + Team + td[3] + node + valueof + String + + + + + -1 + -1 + none + N + + + PJ + td[4] + node + valueof + String + + + + + -1 + -1 + none + N + + + PG + td[5] + node + valueof + String + + + + + -1 + -1 + none + N + + + PE + td[6] + node + valueof + String + + + + + -1 + -1 + none + N + + + PP + td[7] + node + valueof + String + + + + + -1 + -1 + none + N + + + GF + td[8] + node + valueof + String + + + + + -1 + -1 + none + N + + + GC + td[9] + node + valueof + String + + + + + -1 + -1 + none + N + + + 0 + //tr + Y + N + xhtml + + + + + + + + + + + + 383 + 164 + Y + + + + + Quit Nulls + FilterRows + + Y + + 1 + + none + + +Final + + + + N + Team + IS NOT NULL + + constantStringKobe Bryant-1-1N + + + + 587 + 165 + Y + + + + + Select rows + SelectValues + + N + + 1 + + none + + + Pos + + -2 + -2 + Team + + -2 + -2 + PJ + + -2 + -2 + PG + + -2 + -2 + PE + + -2 + -2 + PP + + -2 + -2 + GF + + -2 + -2 + GC + + -2 + -2 + N + + + 474 + 165 + Y + + + + + Select tbody + SelectValues + + Y + + 1 + + none + + + xhtml + + -2 + -2 + N + + + 293 + 166 + Y + + + + + Set URL + DataGrid + + Y + + 1 + + none + + + + + url + String + + + + + -1 + -1 + N + + + + http://www.lfp.es/liga-bbva#clasificacion_equipo + + + + 96 + 64 + Y + + + + + + + + N + + diff --git a/Transformaciones/Scraping_Estados_USA.ktr b/Transformaciones/Scraping_Estados_USA.ktr new file mode 100644 index 0000000..e5f03f1 --- /dev/null +++ b/Transformaciones/Scraping_Estados_USA.ktr @@ -0,0 +1,405 @@ + + + + scrapingtest + + + + Normal + / + + + + + +
+ + + +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDTRANSNAMEYTRANSNAMESTATUSYSTATUSLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSSTARTDATEYSTARTDATEENDDATEYENDDATELOGDATEYLOGDATEDEPDATEYDEPDATEREPLAYDATEYREPLAYDATELOG_FIELDYLOG_FIELDEXECUTING_SERVERNEXECUTING_SERVEREXECUTING_USERNEXECUTING_USERCLIENTNCLIENT + + +
+ + +ID_BATCHYID_BATCHSEQ_NRYSEQ_NRLOGDATEYLOGDATETRANSNAMEYTRANSNAMESTEPNAMEYSTEPNAMESTEP_COPYYSTEP_COPYLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSINPUT_BUFFER_ROWSYINPUT_BUFFER_ROWSOUTPUT_BUFFER_ROWSYOUTPUT_BUFFER_ROWS + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATELOGGING_OBJECT_TYPEYLOGGING_OBJECT_TYPEOBJECT_NAMEYOBJECT_NAMEOBJECT_COPYYOBJECT_COPYREPOSITORY_DIRECTORYYREPOSITORY_DIRECTORYFILENAMEYFILENAMEOBJECT_IDYOBJECT_IDOBJECT_REVISIONYOBJECT_REVISIONPARENT_CHANNEL_IDYPARENT_CHANNEL_IDROOT_CHANNEL_IDYROOT_CHANNEL_ID + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATETRANSNAMEYTRANSNAMESTEPNAMEYSTEPNAMESTEP_COPYYSTEP_COPYLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSLOG_FIELDNLOG_FIELD + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATEMETRICS_DATEYMETRICS_DATEMETRICS_CODEYMETRICS_CODEMETRICS_DESCRIPTIONYMETRICS_DESCRIPTIONMETRICS_SUBJECTYMETRICS_SUBJECTMETRICS_TYPEYMETRICS_TYPEMETRICS_VALUEYMETRICS_VALUE + + + +
+ + 0.0 + 0.0 + + 10000 + 50 + 50 + N + Y + 50000 + Y + + N + 1000 + 100 + + + + + + + + + - + 2016/05/08 11:55:51.198 + - + 2016/05/08 11:55:51.198 + H4sIAAAAAAAAAAMAAAAAAAAAAAA= + N + + + + + Petición al servidorObtener web en HTMLY + Definir URLPetición al servidorY + Obtener web en HTMLObtener tbodyY + Obtener tbodyObtener filas del XHTMLY + Obtener filas del XHTMLSeleccionar valoresY + Seleccionar valoresEliminar campos nulosY + Eliminar campos nulosEliminar subindices de WikipediaY + + + Obtener web en HTML + ScriptValueMod + + Y + + 1 + + none + + + N + 9 + 0 + onTransform + java; // pseudo import Jsoup = org.jsoup.Jsoup; parser = org.jsoup.parser.Parser; Whitelist = org.jsoup.safety.Whitelist; // make wellformed document doc = Jsoup.parse(html, "", parser.xmlParser()); // nothing beats a clean body doc.body().html(Jsoup.clean(doc.body().html(), Whitelist.relaxed().preserveRelativeLinks(true))); // we don't need a head doc.head().remove(); // select single root markup containing our xloop //doc.select("tbody").after("mobile_noscript").first().remove(); // select single root markup containing our xloop //var xhtml = doc.select("tbody").first().outerHtml(); var xhtml = doc.select("tbody").outerHtml(); + xhtml + xhtml + String + -1 + -1 + N + + + 288 + 144 + Y + + + + + Petición al servidor + HTTP + + N + + 1 + + none + + + https://es.wikipedia.org/wiki/Estado_de_los_Estados_Unidos + Y + url + + + Encrypted + + + + + + + + + html + status + + + + + 144 + 144 + Y + + + + + Definir URL + DataGrid + + Y + + 1 + + none + + + + + url + String + + + + + -1 + -1 + N + + + + https://es.wikipedia.org/wiki/Estado_de_los_Estados_Unidos + + + + 144 + 48 + Y + + + + + Obtener tbody + SelectValues + + N + + 1 + + none + + + xhtml + + -2 + -2 + N + + + 416 + 144 + Y + + + + + Obtener filas del XHTML + getXMLData + + Y + + 1 + + none + + + N + + N + N + N + N + N + N + N + Y + Y + + UTF-8 + + + + + N + N + + + + REGION + td[4] + node + valueof + String + + + + + -1 + -1 + none + N + + + CIUDAD + td[1] + node + valueof + String + + + + + -1 + -1 + none + N + + + 0 + //tr + Y + N + xhtml + + + + + + + + + + + + 560 + 144 + Y + + + + + Seleccionar valores + SelectValues + + N + + 1 + + none + + + CIUDAD + + -2 + -2 + REGION + + -2 + -2 + N + + + 704 + 144 + Y + + + + + Eliminar subindices de Wikipedia + RegexEval + + Y + + 1 + + none + + + CIUDAD + result + N + Y + Y + N + N + N + N + N + N + N + + + CIUDAD + String + + + + -1 + -1 + + + none + + + + + 848 + 256 + Y + + + + + Eliminar campos nulos + FilterRows + + Y + + 1 + + none + + + + + + + N + CIUDAD + IS NOT NULL + + constantStringKobe Bryant-1-1N + + + + 848 + 144 + Y + + + + + + + + N + + diff --git a/Transformaciones/scrapingtest.ktr b/Transformaciones/scrapingtest.ktr new file mode 100644 index 0000000..e5f03f1 --- /dev/null +++ b/Transformaciones/scrapingtest.ktr @@ -0,0 +1,405 @@ + + + + scrapingtest + + + + Normal + / + + + + + +
+ + + +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDTRANSNAMEYTRANSNAMESTATUSYSTATUSLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSSTARTDATEYSTARTDATEENDDATEYENDDATELOGDATEYLOGDATEDEPDATEYDEPDATEREPLAYDATEYREPLAYDATELOG_FIELDYLOG_FIELDEXECUTING_SERVERNEXECUTING_SERVEREXECUTING_USERNEXECUTING_USERCLIENTNCLIENT + + +
+ + +ID_BATCHYID_BATCHSEQ_NRYSEQ_NRLOGDATEYLOGDATETRANSNAMEYTRANSNAMESTEPNAMEYSTEPNAMESTEP_COPYYSTEP_COPYLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSINPUT_BUFFER_ROWSYINPUT_BUFFER_ROWSOUTPUT_BUFFER_ROWSYOUTPUT_BUFFER_ROWS + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATELOGGING_OBJECT_TYPEYLOGGING_OBJECT_TYPEOBJECT_NAMEYOBJECT_NAMEOBJECT_COPYYOBJECT_COPYREPOSITORY_DIRECTORYYREPOSITORY_DIRECTORYFILENAMEYFILENAMEOBJECT_IDYOBJECT_IDOBJECT_REVISIONYOBJECT_REVISIONPARENT_CHANNEL_IDYPARENT_CHANNEL_IDROOT_CHANNEL_IDYROOT_CHANNEL_ID + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATETRANSNAMEYTRANSNAMESTEPNAMEYSTEPNAMESTEP_COPYYSTEP_COPYLINES_READYLINES_READLINES_WRITTENYLINES_WRITTENLINES_UPDATEDYLINES_UPDATEDLINES_INPUTYLINES_INPUTLINES_OUTPUTYLINES_OUTPUTLINES_REJECTEDYLINES_REJECTEDERRORSYERRORSLOG_FIELDNLOG_FIELD + + +
+ +ID_BATCHYID_BATCHCHANNEL_IDYCHANNEL_IDLOG_DATEYLOG_DATEMETRICS_DATEYMETRICS_DATEMETRICS_CODEYMETRICS_CODEMETRICS_DESCRIPTIONYMETRICS_DESCRIPTIONMETRICS_SUBJECTYMETRICS_SUBJECTMETRICS_TYPEYMETRICS_TYPEMETRICS_VALUEYMETRICS_VALUE + + + +
+ + 0.0 + 0.0 + + 10000 + 50 + 50 + N + Y + 50000 + Y + + N + 1000 + 100 + + + + + + + + + - + 2016/05/08 11:55:51.198 + - + 2016/05/08 11:55:51.198 + H4sIAAAAAAAAAAMAAAAAAAAAAAA= + N + + + + + Petición al servidorObtener web en HTMLY + Definir URLPetición al servidorY + Obtener web en HTMLObtener tbodyY + Obtener tbodyObtener filas del XHTMLY + Obtener filas del XHTMLSeleccionar valoresY + Seleccionar valoresEliminar campos nulosY + Eliminar campos nulosEliminar subindices de WikipediaY + + + Obtener web en HTML + ScriptValueMod + + Y + + 1 + + none + + + N + 9 + 0 + onTransform + java; // pseudo import Jsoup = org.jsoup.Jsoup; parser = org.jsoup.parser.Parser; Whitelist = org.jsoup.safety.Whitelist; // make wellformed document doc = Jsoup.parse(html, "", parser.xmlParser()); // nothing beats a clean body doc.body().html(Jsoup.clean(doc.body().html(), Whitelist.relaxed().preserveRelativeLinks(true))); // we don't need a head doc.head().remove(); // select single root markup containing our xloop //doc.select("tbody").after("mobile_noscript").first().remove(); // select single root markup containing our xloop //var xhtml = doc.select("tbody").first().outerHtml(); var xhtml = doc.select("tbody").outerHtml(); + xhtml + xhtml + String + -1 + -1 + N + + + 288 + 144 + Y + + + + + Petición al servidor + HTTP + + N + + 1 + + none + + + https://es.wikipedia.org/wiki/Estado_de_los_Estados_Unidos + Y + url + + + Encrypted + + + + + + + + + html + status + + + + + 144 + 144 + Y + + + + + Definir URL + DataGrid + + Y + + 1 + + none + + + + + url + String + + + + + -1 + -1 + N + + + + https://es.wikipedia.org/wiki/Estado_de_los_Estados_Unidos + + + + 144 + 48 + Y + + + + + Obtener tbody + SelectValues + + N + + 1 + + none + + + xhtml + + -2 + -2 + N + + + 416 + 144 + Y + + + + + Obtener filas del XHTML + getXMLData + + Y + + 1 + + none + + + N + + N + N + N + N + N + N + N + Y + Y + + UTF-8 + + + + + N + N + + + + REGION + td[4] + node + valueof + String + + + + + -1 + -1 + none + N + + + CIUDAD + td[1] + node + valueof + String + + + + + -1 + -1 + none + N + + + 0 + //tr + Y + N + xhtml + + + + + + + + + + + + 560 + 144 + Y + + + + + Seleccionar valores + SelectValues + + N + + 1 + + none + + + CIUDAD + + -2 + -2 + REGION + + -2 + -2 + N + + + 704 + 144 + Y + + + + + Eliminar subindices de Wikipedia + RegexEval + + Y + + 1 + + none + + + CIUDAD + result + N + Y + Y + N + N + N + N + N + N + N + + + CIUDAD + String + + + + -1 + -1 + + + none + + + + + 848 + 256 + Y + + + + + Eliminar campos nulos + FilterRows + + Y + + 1 + + none + + + + + + + N + CIUDAD + IS NOT NULL + + constantStringKobe Bryant-1-1N + + + + 848 + 144 + Y + + + + + + + + N + +