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The application gets stuck when you click ‘ask for review’. #262

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Junark opened this issue Oct 18, 2024 · 1 comment
Open

The application gets stuck when you click ‘ask for review’. #262

Junark opened this issue Oct 18, 2024 · 1 comment

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@Junark
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Junark commented Oct 18, 2024

          Hi, I installed version 3.2.2 and noticed the same problem, when I click ‘ask for review’ the progress wheel starts to spin and nothing happens, the only section that works is ‘Planned or existing measures’. I thought it was a problem with the installation, however with a test installation on the vbox this problem also occurs. Is there any way to fix this? 

pia_test

@kevin-atnos
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kevin-atnos commented Dec 17, 2024

Hello @Junark,

I've tried on a client/server clear installation with version 3.2.2 and couldn't reproduce the error, when I click on "Ask for review" the adequate popin appears and i can continue the process.
image

  • Are you using the browser version or the standalone (desktop) version?
  • Did you run all migrations in the Backend?
  • Do you have any error in your Backend logs?

This could help us to isolate more the issue.

Regards,

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