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releaseNotes.md

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Platform API version: 8730

Major Changes (3 changes)

POST /api/v2/externalcontacts/identifierlookup (1 change)

  • Has been deprecated

POST /api/v2/conversations/messages/agentless (1 change)

  • Parameter useNormalizedMessage was added

EmailCommunicationRepliedEvent (1 change)

  • Model EmailCommunicationRepliedEvent was removed

Minor Changes (69 changes)

/api/v2/taskmanagement/worktypes/{worktypeId}/flows/datebased/rules/{ruleId} (4 changes)

  • Path was added
  • Operation GET was added
  • Operation DELETE was added
  • Operation PATCH was added

/api/v2/taskmanagement/worktypes/{worktypeId}/flows/datebased/rules (3 changes)

  • Path was added
  • Operation GET was added
  • Operation POST was added

/api/v2/analytics/agents/{userId}/status (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/analytics/agents/status/counts (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/analytics/agents/status/query (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/analytics/summaries/aggregates/query (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/analytics/summaries/aggregates/jobs (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/analytics/summaries/aggregates/jobs/{jobId} (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/analytics/summaries/aggregates/jobs/{jobId}/results (2 changes)

  • Path was added
  • Operation GET was added

CustomProvider (1 change)

  • Optional property providerName was added

ExternalOrganizationIdentifier (1 change)

  • Model was added

WhatsAppConfig (1 change)

  • Model was added

FlowPaths (2 changes)

  • Optional property dateStart was added
  • Optional property dateEnd was added

FlowPathsElement (10 changes)

  • Enum value TransferReturnToAgent was added to property type
  • Enum value TransferToAcdVoicemail was added to property type
  • Enum value TransferToFlow was added to property type
  • Enum value TransferToGroup was added to property type
  • Enum value TransferToGroupVoicemail was added to property type
  • Enum value TransferToNumber was added to property type
  • Enum value TransferToSecureFlow was added to property type
  • Enum value TransferToUnknown was added to property type
  • Enum value TransferToUser was added to property type
  • Enum value TransferToUserVoicemail was added to property type

Miner (1 change)

  • Enum value de-ch was added to property language

Check (1 change)

  • Enum value NextContactAvoidanceRateValue was added to property type

KeyPerformanceIndicator (1 change)

  • Enum value NextContactAvoidance was added to property kpiType

WorkitemDateBasedCondition (1 change)

  • Model was added

WorkitemDateBasedRule (1 change)

  • Model was added

WorkPlanConfigurationViolationMessage (2 changes)

  • Enum value MaxPaidTimePerMonthlyPlanningPeriod was added to property type
  • Enum value MinPaidTimePerMonthlyPlanningPeriod was added to property type

WorkitemDateBasedConditionUpdate (1 change)

  • Model was added

WorkitemDateBasedRuleUpdate (1 change)

  • Model was added

WorkitemDateBasedRuleCreate (1 change)

  • Model was added

WorkitemDateBasedRuleListing (1 change)

  • Model was added

AnalyticsAgentStateAgentResponse (1 change)

  • Model was added

AnalyticsAgentStateAgentSessionResult (1 change)

  • Model was added

AgentStateSegmentTypeCount (1 change)

  • Model was added

AnalyticsAgentStateCountsResponse (1 change)

  • Model was added

AgentStateAgentQueryClause (1 change)

  • Model was added

AgentStateAgentQueryPredicate (1 change)

  • Model was added

AgentStateCountsRequest (1 change)

  • Model was added

AgentStateSessionFilter (1 change)

  • Model was added

AgentStateSessionQueryClause (1 change)

  • Model was added

AgentStateSessionQueryPredicate (1 change)

  • Model was added

AgentStateUserFilter (1 change)

  • Model was added

AnalyticsAgentStateQueryResponse (1 change)

  • Model was added

AgentStateQueryRequest (1 change)

  • Model was added

SummaryAggregateDataContainer (1 change)

  • Model was added

SummaryAggregateQueryResponse (1 change)

  • Model was added

SummaryAggregateQueryClause (1 change)

  • Model was added

SummaryAggregateQueryFilter (1 change)

  • Model was added

SummaryAggregateQueryPredicate (1 change)

  • Model was added

SummaryAggregationQuery (1 change)

  • Model was added

SummaryAggregationView (1 change)

  • Model was added

SummaryAsyncAggregationQuery (1 change)

  • Model was added

SummaryAsyncAggregateQueryResponse (1 change)

  • Model was added

Point Changes (12 changes)

POST /api/v2/externalcontacts/identifierlookup (1 change)

  • Description was changed

PATCH /api/v2/routing/queues/{queueId}/members (1 change)

  • Summary was changed

GET /api/v2/socialmedia/topics/{topicId}/dataingestionrules/facebook/{facebookIngestionRuleId} (1 change)

  • Response 200 was changed from successful operation. to Successful operation.

GET /api/v2/socialmedia/topics/{topicId}/dataingestionrules/facebook/{facebookIngestionRuleId}/versions/{dataIngestionRuleVersion} (1 change)

  • Response 200 was changed from successful operation. to Successful operation.

GET /api/v2/socialmedia/topics/{topicId}/dataingestionrules/facebook/{facebookIngestionRuleId}/versions (1 change)

  • Response 200 was changed from successful operation. to Successful operation.

GET /api/v2/socialmedia/topics/{topicId}/dataingestionrules/open/{openId} (1 change)

  • Response 200 was changed from successful operation. to Successful operation.

GET /api/v2/socialmedia/topics/{topicId}/dataingestionrules/open/{openId}/versions/{dataIngestionRuleVersion} (1 change)

  • Response 200 was changed from successful operation. to Successful operation.

GET /api/v2/socialmedia/topics/{topicId}/dataingestionrules/open/{openId}/versions (1 change)

  • Response 200 was changed from successful operation. to Successful operation.

GET /api/v2/socialmedia/topics/{topicId}/dataingestionrules/twitter/{twitterIngestionRuleId} (1 change)

  • Response 200 was changed from successful operation. to Successful operation.

GET /api/v2/socialmedia/topics/{topicId}/dataingestionrules/twitter/{twitterIngestionRuleId}/versions/{dataIngestionRuleVersion} (1 change)

  • Response 200 was changed from successful operation. to Successful operation.

GET /api/v2/socialmedia/topics/{topicId}/dataingestionrules/twitter/{twitterIngestionRuleId}/versions (1 change)

  • Response 200 was changed from successful operation. to Successful operation.

GET /api/v2/socialmedia/topics (1 change)

  • Response 200 was changed from successful operation. to Successful operation.