The addin is timing out and unable to send emails. #5105
Labels
Area: Outlook
Issue related to Outlook add-ins
Needs: attention 👋
Waiting on Microsoft to provide feedback
We are developing an outlook web addin using office js Smart alert template.
When Forward/Reply an email which popped out after previewing the attachment which is received from a user adding is showing time out. oncompose ,onsend Events are not triggered.
we are previewing the received attachment and popping it out and then Forward/Reply that Email after popping out.
After adding recipient click on send button
Your Environment
Platform [PC desktop, Mac, iOS, Office on the web]: Office on the web
Host [Excel, Word, PowerPoint, etc.]: Outlook
Operating System: Windows
Browser (if using Office on the web): Chrome , Edge
Expected behavior
addin should not time out and task pane should be open
Current behavior
addin is getting timed out
Steps to reproduce
1-Go to a mail containing attachments in inbox.
2- Preview any attachment and pop out the mail.
3-Forwad/Reply to the mail.
4-Add recipient and click on send
Provide additional details
Console log inside the Event handlers are not printed when popped out through attachment triggered.
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