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Mails are sent getting out without Webaddin validations when internet is disconnected. #5107

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soumyamondal-accenture opened this issue Nov 19, 2024 · 2 comments
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Area: Outlook Issue related to Outlook add-ins Needs: author feedback Waiting for author (creator) of Issue to provide more info

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@soumyamondal-accenture
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We are developing an outlook web-addin for validating the contents of an outgoing mail and below are the issues that we are facing:-

Recording 2024-11-18 110831.zip

Mails are sent getting out without Webaddin validations when internet is disconnected and reconnected when the user is sending out the email.

Your Environment

  • Platform [PC desktop, Mac, iOS, Office on the web]: Office on the web
  • Host [Excel, Word, PowerPoint, etc.]: Outlook
  • Operating System: windows 11
  • Browser (if using Office on the web): chrome,edge

Expected behavior

The mail should not be sent our when the internet is getting disconnected.Either dialog box with (webaddin name, and validation taking longer than expected) message should be shown or couldn't sne out mai messsage should eb coming.

Current behavior

the mail is getting sent out without web addin intercepting it.

Steps to reproduce

Precondition:- undo send feature should be configured for 2 seconds.(settings->mail->compose and reply->undo send)
1.Login to outlook chrome or edge.
2.Compose a new email.
3.Add recipients, subject and body.
4.Disconnect the internet.
5.Click on send.
6.Connect to internet immediately.

Link to live example(s)

1.https://github.com/user-attachments/files/17810784/Recording.2024-11-18.110831.zip) video recording of te issue.

Context

We are developing a web-addin for validating the contents of an outgoing mail , in this particular scenario , the mail is getting byoassed from validation.

Useful logs

Thank you for taking the time to report an issue. Our triage team will respond to you in less than 72 hours. Normally, response time is <10 hours Monday through Friday. We do not triage on weekends.

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP label Nov 19, 2024
@exextoc exextoc added Needs: attention 👋 Waiting on Microsoft to provide feedback Area: Outlook Issue related to Outlook add-ins and removed Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP labels Nov 19, 2024
@exextoc exextoc self-assigned this Nov 19, 2024
@mobisw-msft
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Hey @soumyamondal-accenture ,

It would be great if you could share the add-in manifest with us for us to understand this issue better.

@mobisw-msft mobisw-msft added Needs: author feedback Waiting for author (creator) of Issue to provide more info and removed Needs: attention 👋 Waiting on Microsoft to provide feedback labels Nov 20, 2024
@mobisw-msft
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The reason we had asked for the manifest was to ascertain whether this is a Hard block or a Softblock scenario, but it seems like this is reproducing across all types of OnMessageSend add-ins. Thanks for reporting this issue. This has been put in our backlog. Unfortunately, we do not have any timelines to share at this time.

Internal Tracking ID: 5096614

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Labels
Area: Outlook Issue related to Outlook add-ins Needs: author feedback Waiting for author (creator) of Issue to provide more info
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