[Bug]:

[hkechung]

Issue Description

Issue Description
.env.prod in windows directory is not working for SMTP

SMTP_ENABLE=true
SMTP_HOST=172.16.xxx.xxx
SMTP_PORT=25
SMTP_USER_EMAIL=
SMTP_PASS=

Problem is, the SMTP_ENABLE=true but erorr when sending email with "Please setup email adapter."

Expected Behavior

Send email

Current Behavior

when sending email with "Please setup email adapter."

Steps to reproduce

reset your password

Screenshots of the issue(optional)

No response

Operating System [e.g. MacOS Sonoma 14.1, Windows 11]

windows 11

What browsers are you seeing the problem on?

No response

What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]

2.6.0

What environment are you seeing the problem on?

Dev (localhost or vercel)

Please check the boxes that apply to this issue report.

• I have searched the existing issues & discussions to make sure that this is not a duplicate.

Code of Conduct

• I agree to follow this project's Code of Conduct
• I have searched the existing issues & discussions to make sure that this is not a duplicate.

[andrew-opensignlabs]

Have you set the values for SMTP_USER_EMAIL & SMTP_PASS?

[hkechung]

Have you set the values for SMTP_USER_EMAIL & SMTP_PASS?

I should assign an user and password for sending email ?
in C:\Users\xxxxx.env.prod ?

[hkechung]

Just set a username and password... same result.

[hkechung]

2024-12-10 15:21:07 OpenSign-container | HTTP 12/10/2024 7:21:07 AM 172.18.0.3 Returned 200 in 2 ms
2024-12-10 15:21:11 mongo-container | {"t":{"$date":"2024-12-10T07:21:11.004+00:00"},"s":"I", "c":"WTCHKPT", "id":22430, "ctx":"Checkpointer","msg":"WiredTiger message","attr":{"message":{"ts_sec":1733815271,"ts_usec":4362,"thread":"1:0x7fb80a66c6c0","session_name":"WT_SESSION.checkpoint","category":"WT_VERB_CHECKPOINT_PROGRESS","category_id":7,"verbose_level":"DEBUG_1","verbose_level_id":1,"msg":"saving checkpoint snapshot min: 10, snapshot max: 10 snapshot count: 0, oldest timestamp: (0, 0) , meta checkpoint timestamp: (0, 0) base write gen: 72"}}}
2024-12-10 15:21:29 OpenSignServer-container | new entry is insert in contracts_Document
2024-12-10 15:21:41 OpenSignServer-container | err in sendmailv3 Error: getaddrinfo ENOTFOUND smtp.yourhost.com
2024-12-10 15:21:41 OpenSignServer-container | at GetAddrInfoReqWrap.onlookupall [as oncomplete] (node:dns:120:26) {
2024-12-10 15:21:41 OpenSignServer-container | errno: -3008,
2024-12-10 15:21:41 OpenSignServer-container | code: 'EDNS',
2024-12-10 15:21:41 OpenSignServer-container | syscall: 'getaddrinfo',
2024-12-10 15:21:41 OpenSignServer-container | hostname: 'smtp.yourhost.com',
2024-12-10 15:21:41 OpenSignServer-container | command: 'CONN'
2024-12-10 15:21:41 OpenSignServer-container | }

[rishabjasrotia]

Hello @hkechung

It seems to be issue with hostname you provided in .env

The error getaddrinfo ENOTFOUND smtp.yourhost.com typically indicates that the hostname smtp.yourhost.com could not be resolved to an IP address.

[hkechung]

I set the SMTP_HOST=172.16.xxx.xxx