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An agent may make a mistake when filling in the spent time. It can be a big problem if the agent has entered a number that is too large, as this will affect the billing and can affect the "on-call" calculation (see #612).
Solution
Allow agents to edit and delete the spent time.
The text was updated successfully, but these errors were encountered:
Problem
An agent may make a mistake when filling in the spent time. It can be a big problem if the agent has entered a number that is too large, as this will affect the billing and can affect the "on-call" calculation (see #612).
Solution
Allow agents to edit and delete the spent time.
The text was updated successfully, but these errors were encountered: