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HWInfo failed and was stopped Refresh to attempt to restart. (HWInfo did not crash is still running ) #2865

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bczegeny opened this issue Dec 5, 2024 · 1 comment

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@bczegeny
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bczegeny commented Dec 5, 2024

Describe the bug
When I start my computer, HWInfo starts up then Fan controller, The sensors load then I get an error saying "HWInfo failed and was stopped. Refresh (CTRL+R) to attempt to restart it."

I hit refresh and get the error again. I confirm HWInfo is still running in the background correctly.
I have tried closing Fan controller, Closing HWInfo. Relaunching HWInfo then opening Fan Controller again and still get the same error. Sometimes that fixes it other times it does not.

I also almost always get an error from my motherboard reporting my chipset fan speed. Not sure if that is related to HWInfo or the motherboard.

Is there a log.txt file next to FanControl.exe with recent date entries?
fancontrol_log.txt

Relevant hardware specs and setup
HWiNFO64 Pro v7.60-5170
PC Specs:
OS Name Microsoft Windows 11 Home
Version 10.0.22631 Build 22631
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product PRIME X570-PRO
BaseBoard Version Rev X.0x
Installed Physical Memory (RAM) 32.0 GB
Graphics: Nvidia RTX 3090
Storage: Samsung 970 PRO 1TB NVME SSD

@Rem0o
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Rem0o commented Dec 5, 2024

System.ArgumentException: An item with the same key has already been added. Key: HWInfo/GPU [#0]: NVIDIA GeForce RTX 3090: ITE IT8915FN/GPU VRM Temperature/°C

You got a duplicate export from HWInfo with the same id.

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