🐛 [BUG][IOS] Not working on IOS, when calling startChat nothing happens

[robyhuzwandar]

Sometimes nothing happens, and sometimes force close my app. but I don't see any error logs. and it runs fine on android

[akimabs]

same with me, any update ?

[ThushalIntervest]

@robyhuzwandar did you find any answer for that.

[moulie415]

@robyhuzwandar I you getting a native crash when that happens as thats what im seeing? For some reason (id <ZDKEngine>) [ZDKSupportEngine engineAndReturnError:&error] is null so if you comment out that line in startChatFunction that it doesn't crash for me.

[AskaHD]

@robyhuzwandar I you getting a native crash when that happens as thats what im seeing? For some reason (id <ZDKEngine>) [ZDKSupportEngine engineAndReturnError:&error] is null so if you comment out that line in startChatFunction that it doesn't crash for me.

(id <ZDKEngine>) [ZDKSupportEngine engineAndReturnError:&error] returns an error NSError domain: "SupportSDK.SupportError" - code: 0 in my implementation. Did you find a way to use ZDKSupportEngine ? I need it.

[droplessjordan]

@robyhuzwandar I you getting a native crash when that happens as thats what im seeing? For some reason (id <ZDKEngine>) [ZDKSupportEngine engineAndReturnError:&error] is null so if you comment out that line in startChatFunction that it doesn't crash for me.

(id <ZDKEngine>) [ZDKSupportEngine engineAndReturnError:&error] returns an error NSError domain: "SupportSDK.SupportError" - code: 0 in my implementation. Did you find a way to use ZDKSupportEngine ? I need it.

Hey @AskaHD, did you ever figure this out? We're having the same issue. Thanks in advance