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Not test SNMP #13

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lanhampr opened this issue Apr 6, 2022 · 4 comments
Open

Not test SNMP #13

lanhampr opened this issue Apr 6, 2022 · 4 comments

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@lanhampr
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lanhampr commented Apr 6, 2022

Not sure if it's the poller task or Sonar's but I am trying to get poller/sonar to not give me a false positive on a DOWN device when that device does not support SNMP.

@SonarSoftware
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SonarSoftware commented Apr 6, 2022 via email

@lanhampr
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lanhampr commented Apr 7, 2022

I have created a Monitoring Template and did not choose an SNMP version hoping that would work, did not. So, I don't know if the poller would recognize that SNMP has not been selected therefore don't poll SNMP and send back whatever Sonar needs or should it be on the Sonar side to recognize no SNMP has been selected and ignore SNMP results as part of the UP/DOWN status.

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SonarSoftware commented Apr 7, 2022 via email

@WavedirectTel
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If it were enabled at any point in time it keeps that turned on even if you turn it off. I noticed the same behavior. You physically need to remove the device fusing graphql that you cannot monitor. We have some icmp only devices or devices that only periodically respond to SNMP (CTM's) so we turned off SNMP and only used ICMP for those devices and it still regards it as "down" via SNMP.

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