support-bot.yml

# https://github.com/dessant/support-requests
name: "Support Requests"

on:
  issues:
    types: [labeled, unlabeled, reopened]

permissions:
  issues: write

jobs:
  action:
    runs-on: ubuntu-22.04
    steps:
      - uses: dessant/support-requests@v4
        with:
          github-token: ${{ github.token }}
          support-label: "support"
          issue-comment: |
            Hi there @{issue-author} :wave:!

            I closed this issue because it was labelled as a support question.

            Please help us organize discussion by posting this on the https://discourse.jupyter.org/ forum. If it's your first time posting
            please read https://discourse.jupyter.org/t/getting-good-answers-to-your-questions/1825.
            The more information you provide the more likely we can help you.

            Our goal is to sustain a positive experience for both users and developers. We use GitHub issues for specific discussions related to changing a repository's content, and let the forum be where we can more generally help and inspire each other.

            Thanks you for being an active member of our community! :heart:
          close-issue: true
          lock-issue: false
          issue-lock-reason: "off-topic"