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New install 5.0.8 crashes on start #990

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gordonfr opened this issue Aug 16, 2023 · 2 comments
Open

New install 5.0.8 crashes on start #990

gordonfr opened this issue Aug 16, 2023 · 2 comments

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@gordonfr
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Prerequisites

Please answer the following questions for yourself before submitting an issue. YOU MAY DELETE THE PREREQUISITES SECTION.

  • [ x] I am running the latest version
  • [ x] I checked the documentation / support forum and found no answer
  • [ x] I checked to make sure that this issue has not already been filed
  • [ x] It is a bug (i.e. something that is going wrong) and not a new feature (These should be raised on Feature Upvote)
  • [ x] It is not a general question( these should be asked on the support forum)

Bug Details

Describe the bug
Installed TVRename and attempted to launch.

Expected Behaviour

Program would start

Current Behaviour

Program does not start.

To Reproduce
Happens everytime. Tried restarting system and reinstalling TVRename

Context

  • Operating System:
    Windows 11

Additional context
Add any other context about the problem here.

XML Files

No configuration files were created.

Log Files

No logs available.

Error messages

These system events are all I have to offer:

Log Name: Application
Source: .NET Runtime
Date: 8/16/2023 10:54:56 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: GordonLaptop
Description:
Application: TVRename.exe
CoreCLR Version: 6.0.21.52210
.NET Version: 6.0.0
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileLoadException: Could not load file or assembly 'System.Windows.Forms, Version=6.0.2.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'. The located assembly's manifest definition does not match the assembly reference. (0x80131040)
File name: 'System.Windows.Forms, Version=6.0.2.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'
at TVRename.App.Program.Main(String[] args)

Event Xml:



1026
0
2
0
0
0x80000000000000

24526


Application
GordonLaptop



Application: TVRename.exe
CoreCLR Version: 6.0.21.52210
.NET Version: 6.0.0
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileLoadException: Could not load file or assembly 'System.Windows.Forms, Version=6.0.2.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'. The located assembly's manifest definition does not match the assembly reference. (0x80131040)
File name: 'System.Windows.Forms, Version=6.0.2.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'
at TVRename.App.Program.Main(String[] args)


Log Name: Application
Source: Application Error
Date: 8/16/2023 10:54:56 AM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: GORDONLAPTOP\free3
Computer: GordonLaptop
Description:
Faulting application name: TVRename.exe, version: 5.0.8.0, time stamp: 0x6467e56c
Faulting module name: KERNELBASE.dll, version: 10.0.22621.2134, time stamp: 0xc42b59fb
Exception code: 0xe0434352
Fault offset: 0x0000000000064c3c
Faulting process id: 0x0xDA0
Faulting application start time: 0x0x1D9D06AC45A6200
Faulting application path: C:\Program Files (x86)\TVRename\TVRename.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: d8fa7c73-4233-4224-a2fe-9cd629794d3e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:



1000
0
2
100
0
0x8000000000000000

24527


Application
GordonLaptop



TVRename.exe
5.0.8.0
6467e56c
KERNELBASE.dll
10.0.22621.2134
c42b59fb
e0434352
0000000000064c3c
0xda0
0x1d9d06ac45a6200
C:\Program Files (x86)\TVRename\TVRename.exe
C:\WINDOWS\System32\KERNELBASE.dll
d8fa7c73-4233-4224-a2fe-9cd629794d3e






Log Name: Application
Source: Windows Error Reporting
Date: 8/16/2023 10:54:57 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords:
User: GORDONLAPTOP\free3
Computer: GordonLaptop
Description:
Fault bucket 2176640888164682173, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: TVRename.exe
P2: 5.0.8.0
P3: 6467e56c
P4: KERNELBASE.dll
P5: 10.0.22621.2134
P6: c42b59fb
P7: e0434352
P8: 0000000000064c3c
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4e24aeb6-0439-4c8f-bb88-06a3f8a64723.tmp.mdmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.04a4355d-490e-4177-878a-7981cb6d32b9.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6840228c-8383-4468-bf8c-c02f6e0b45a2.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.efb53943-afe6-414c-a74d-0c34f314538e.tmp.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c71a4fb9-94d6-4701-91b8-1898da40a393.tmp.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TVRename.exe_8541fe47fc98992f5419939687615e6cdedc41d_cdf0ef3c_a2dd1988-2dbe-4eac-b2d2-5bd7e03bf0ef

Analysis symbol:
Rechecking for solution: 0
Report Id: d8fa7c73-4233-4224-a2fe-9cd629794d3e
Report Status: 268435456
Hashed bucket: bb562fb92db0f9a7be34fb5afea589bd
Cab Guid: 0
Event Xml:



1001
0
4
0
0
0x8000000000000000

24528


Application
GordonLaptop



2176640888164682173
4
APPCRASH
Not available
0
TVRename.exe
5.0.8.0
6467e56c
KERNELBASE.dll
10.0.22621.2134
c42b59fb
e0434352
0000000000064c3c





\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4e24aeb6-0439-4c8f-bb88-06a3f8a64723.tmp.mdmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.04a4355d-490e-4177-878a-7981cb6d32b9.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6840228c-8383-4468-bf8c-c02f6e0b45a2.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.efb53943-afe6-414c-a74d-0c34f314538e.tmp.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c71a4fb9-94d6-4701-91b8-1898da40a393.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TVRename.exe_8541fe47fc98992f5419939687615e6cdedc41d_cdf0ef3c_a2dd1988-2dbe-4eac-b2d2-5bd7e03bf0ef


0
d8fa7c73-4233-4224-a2fe-9cd629794d3e
268435456
bb562fb92db0f9a7be34fb5afea589bd
0

Screenshots or videos of the issue

@SirSparkles
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Collaborator

Try https://groups.google.com/g/tvrename/c/Y1Na0H3hTf0 and then reinstalling TV Rename

Then if issues look in the logs for details: https://www.tvrename.com/manual/technical/#log-files

@SirSparkles
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Collaborator

@gordonfr Did that work?

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