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Sync/Recover does not work #84

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canitb opened this issue May 25, 2023 · 0 comments
Open

Sync/Recover does not work #84

canitb opened this issue May 25, 2023 · 0 comments

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@canitb
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canitb commented May 25, 2023

Description

The Sync/Recover using Recovery Email takes several hours, and nothing imports, It stays spinning.

Steps to reproduce

I have a new MacBook Pro, the other one my screen died. On my new Macbook Pro:

  1. Installed Telios
  2. Clicked on "Sync/Recover", then "Recovery Email".
  3. Followed the instructions, added my Telios email and recovery email.
  4. I received a code in my recovery email account.
  5. Clicked "Initiate Sync".
  6. I watched the Sync heading, with the spinning wheel, and the text: "Your files will be downloaded and synced onto this device, this will take a minute." 4:38PM
  7. 4,5 hours later. At 8:16PM, The Same message.... nothing happens.

*Note: In a previous version 0.9...something, I received an error message in the sync process.

Environment details

2021 MacBook Pro Apple M1 Max - Ventura 13.4
Telios Version: v0.10.726

Expected behavior

It should have finished, logged me in, and all my emails should have appeared for me to enjoy the program.

Screenshots / Videos / Additional Details

Screenshot 2023-05-24 at 16 37 56 Screenshot 2023-05-24 at 16 38 03 Screenshot 2023-05-24 at 20 16 39
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