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Characters and weapons are not loading on Shiori. #187

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DChangka opened this issue Dec 14, 2022 · 5 comments
Open

Characters and weapons are not loading on Shiori. #187

DChangka opened this issue Dec 14, 2022 · 5 comments
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t/bug Something isn't working

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@DChangka
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Hey!

When I go to the "Characters" and "Weapons" section of the app, I am faced with a perpetual loading screen as you can see in the screenshots I have attached below.

Screenshot_2022-12-14-15-15-40-56_24021e02c03b85e6fcb30ef02825f484
Screenshot_2022-12-14-15-15-44-94_24021e02c03b85e6fcb30ef02825f484

What I have done to troubleshoot this:

• Cleared the app cache and restarted the app.
• Uninstalled the app entirely and re-installed it.
• Changed my network connection to a different one, restarted the app and then tried opening these sections.

None of these troubleshooting measures worked out for me.
So I would really appreciate some help in resolving this as I am a frequent user of this app and am quite dependent on it :D

@Wolfteam
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Hiho, mmm what device and OS version are you using?
What language do you have set in the app ?
What "Resource version" and app version do you have installed ? (you can find this in the about section of the app)

@Wolfteam Wolfteam added t/bug Something isn't working s/needs-information Not enough information was provided labels Dec 14, 2022
@DChangka
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Hiho, mmm what device and OS version are you using? What language do you have set in the app ? What "Resource version" and app version do you have installed ? (you can find this in the about section of the app)

Appreciate you for looking into this :)

Here's the information you're looking for:

• Device name: Realme X2 Pro
• OS version: Android version 11, realme UI version 2.0
• Language set on the app: English
• Version 1.6.6+112, resources version 19.

@Wolfteam
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Hiho, mmm what device and OS version are you using? What language do you have set in the app ? What "Resource version" and app version do you have installed ? (you can find this in the about section of the app)

Appreciate you for looking into this :)

Here's the information you're looking for:

• Device name: Realme X2 Pro

• OS version: Android version 11, realme UI version 2.0

• Language set on the app: English

• Version 1.6.6+112, resources version 19.

could you try reinstalling the app once again ?

@DChangka
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Author

Hiho, mmm what device and OS version are you using? What language do you have set in the app ? What "Resource version" and app version do you have installed ? (you can find this in the about section of the app)

Appreciate you for looking into this :)
Here's the information you're looking for:
• Device name: Realme X2 Pro
• OS version: Android version 11, realme UI version 2.0
• Language set on the app: English
• Version 1.6.6+112, resources version 19.

could you try reinstalling the app once again ?

Thanks! I just finished re-installing it and the issue seems to be fixed.

No more infinite loading screens on the "Character" and "Weapons" sections!

@Wolfteam
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I'm gonna keep this one open, since the problem still exists

@Wolfteam Wolfteam reopened this Dec 17, 2022
@Wolfteam Wolfteam removed the s/needs-information Not enough information was provided label Dec 17, 2022
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