UX backlog

[dabreegster]

If we had a UX designer's help, these are a sample of things we'd like help with. An ideal candidate would have experience with maps, data visualization, and accessibility. We do not need help running user studies or gathering feedback; we have plenty of that. We need help addressing known problems. We have internal users ready to help evaluate any fixes.

Scheme sketcher

• Improve the style of objects we draw on top of the basemap (noting there are multiple basemaps people use)
• Validate/improve our strategy for modal interactions on the map -- one tool active at a time, with context-sensitive instructions on the sidebar
• Design a way to move some controls to the map for better visibility, handling problems with those controls taking up lots of space when activated
• Review the mechanics of map drawing interactions and suggest improvements
• Improve the "layer" mechanics, which group multiple features
• Help design an interaction for joining routes together

Scheme browser

• Improve the style of objects we draw on top of the basemap (noting there are multiple basemaps people use). There are 30+ layers to review, but only a few types of data we show -- so reusing some common patterns would be fine
• Think through how multiple active layers on the map should act
• Revisit the left sidebar's use and figure out more useful info to put there
• Redesign the scheme filters/search interaction
• Think through an alternate user flow through the tool, where people first select layers, then see a map with controls only for those layers

Inspectorate tools

• Improve our "file management" design
• Review the problem mapping and junction assessment flows, some of the most complicated pages
• Review the scorecard design, especially for questions with lots of text
• Validate that we're using gov.uk design components in reasonable ways, or suggest changes
• Prototype a next-gen cross section tool, taking inspiration from Streetmix

[JadeneAd]

UX backlog for Scheme Browser

From Sept 2024 user research sessions with internal users (inspectors and regional managers)

Feedback about the map

• Legend that is more visible on the map and explains what each coloured line means
• Modal with caveat about the data rather than the button we currently have. This loads at the start with a check box saying I have read this message to stop it appearing again. The message is ‘a reminder this data is based off’

Feedback about layers

• Find a way to show selected layers, group them to the top or pull them out of the nested layer lists
• Turn off all layers button at the top

Feedback about filters

• Put a search field above schemes. Not immediately apparent the search field updates the schemes below - not obvious. Group them together in a way that makes it obvious the schemes are updated with the search terms you use.
• Feedback about schemes (listed in left hand panel)
• It would be useful to have a unique ID for a scheme, because scheme names can change
• Deselect show schemes check box when the tool is loaded if we decide to load all schemes.

Feedback about scheme information on the map (pop-ups)

• "Not sure what some of these headings refer to"

Feedback about the scheme data

• "It's out of date information in terms of the designs that they the information that they have placed in more recent pulse surveys"
• "it's out of date in terms of information on the level of interaction they've had on this scheme with Active Travel England's inspectorate"