diff --git a/source/_themes/ukf/layout.html b/source/_themes/ukf/layout.html
index a8ca17b50..80ba8988c 100644
--- a/source/_themes/ukf/layout.html
+++ b/source/_themes/ukf/layout.html
@@ -281,7 +281,6 @@
@@ -313,7 +312,6 @@
- Basic Email Config
- - Shared Exchange
- Legitimate Mail Being Blocked/Bouncing
- DomainKeys Identified Mail (DKIM)
- Sender Policy Framework (SPF) records
diff --git a/source/desktop/sharedexchange/backupwholemailbox.md b/source/desktop/sharedexchange/backupwholemailbox.md
deleted file mode 100644
index 9ae5cb3ff..000000000
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-# How to Backup Your Whole Mailbox (.pst)
-
-## Introduction
-
-In this guide, you will learn how to back up your entire mailbox in the .pst format. We will cover the steps to export your mailbox data from different email clients and store it as a backup file on your local machine. This backup will help you safeguard your important emails, contacts, and other mailbox items.
-
-## Prerequisites
-
-Before you begin, ensure you have the following:
-
-1. An email client that supports exporting mailbox data to .pst format.
-2. A local machine or storage device with sufficient storage capacity to store the backup file.
-3. Basic understanding of using the command line (for some email clients).
-
-## Table of Contents
-
-1. [Microsoft Outlook](#microsoft-outlook)
-2. [Mozilla Thunderbird](#mozilla-thunderbird)
-3. [MacMail](#macmail)
-
-## Microsoft Outlook
-
-Microsoft Outlook is a widely used email client that provides a straightforward way to export your mailbox as a .pst file. Follow the steps below:
-
-1. Launch Microsoft Outlook on your computer.
-2. Click on the "File" tab at the top left corner.
-3. In the File menu, click on "Open & Export" and then select "Import/Export".
-4. In the Import and Export Wizard, choose the "Export to a file" option and click "Next".
-5. Select "Outlook Data File (.pst)" and click "Next".
-6. Choose the mailbox or specific folders you want to back up. You can select the top-level mailbox to include everything.
-7. Select the destination where you want to save the .pst file. You can choose a local folder or an external storage device.
-8. Provide a name for the backup file and click "Finish". Outlook will start exporting your mailbox to the specified location.
-
-## Mozilla Thunderbird
-
-Mozilla Thunderbird is another popular email client that allows you to export your mailbox data as a .pst file. The process involves using a third-party tool called "ImportExportTools". Follow the steps below:
-
-1. Launch Thunderbird on your computer.
-2. Click on the "Menu" button at the top right corner and go to "Add-ons".
-3. In the Add-ons Manager, search for "ImportExportTools" and click "Install" to add the extension.
-4. Restart Thunderbird to activate the extension.
-5. Once Thunderbird is restarted, go to the folder containing the mailbox you want to back up.
-6. Right-click on the folder and choose "ImportExportTools > Export all messages in the folder > EML format".
-7. Save the exported EML files to a local folder on your machine.
-8. To convert the EML files to the .pst format, you can use a third-party tool like "SysTools EML to PST Converter" or "PCVARE EML to PST Converter". These tools allow you to import the EML files and save them as .pst files.
-
-## MacMail
-
-1. Open the Mail application on your Mac.
-2. Select the mailbox or specific folders you want to back up. You can hold down the Command key and click on multiple mailboxes or folders to select them.
-3. From the menu bar at the top, click on "Mail" and then choose "Mailbox" from the dropdown menu.
-4. In the Mailbox menu, select "Export Mailbox..." (or "Export Selected Mailboxes..." if you selected multiple mailboxes/folders).
-5. Choose a location on your local machine or external storage device where you want to save the exported mailbox.
-6. Provide a name for the backup file and click "Choose" or "Save" to start the export process.
-7. MacMail will create an .mbox file that contains your selected mailbox/folders and save it to the specified location.
-
-Please note that the exported .mbox file will contain the entire mailbox or folder structure, including all emails, attachments, and subfolders. To restore this backup, you can import the .mbox file back into MacMail or another email client that supports .mbox format.
-
-Remember to regularly perform backups to ensure your email data remains safe and secure.
-
-## Conclusion
-
-By following the instructions in this guide, you can easily back up your entire mailbox as a .pst file. Remember to regularly perform backups to ensure your important email data remains safe. Storing your backups in secure locations, such as external hard drives or cloud storage services, is also recommended.
-
-Please note that the steps provided in this guide are accurate at the time of writing. If you encounter any differences or issues with your specific email client version, refer to the official documentation or consult the support resources provided by the email client's developers.
-
-```eval_rst
- .. title:: Mail | How to Back Up Your Mailbox
- .. meta::
- :title: How to Back Up Your Mailbox | ANS Documentation
- :description: How to Back Up Your Mailbox
- :keywords: shared exchange, pst, backup, back up, restore, howto, guide, tutorial, outlook, thunderbird, macmail, mac mail, apple mail
-```
diff --git a/source/desktop/sharedexchange/changepassword.md b/source/desktop/sharedexchange/changepassword.md
deleted file mode 100644
index f032b82d5..000000000
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@@ -1,41 +0,0 @@
-# Changing your Shared Exchange password
-
-```eval_rst
- .. title:: Shared Exchange | Changing your password
- .. meta::
- :title: Shared Exchange | Changing your password | ANS Documentation
- :description: Information on how to change your password in Shared Exchange
-```
-
-To change your password, you'll first need to log into the webmail client, as described in the following article:
-
-- [Connecting via Webmail](/desktop/sharedexchange/webmailconnect)
-
-- URL:
-
-Once logged in, run through the following steps to change your password:
-
-```eval_rst
-.. note::
- Position of elements mentioned may vary depending on which version of the webmail client you're using
-```
-
-Click on `Settings` in the top right corner of the screen (the cog icon).
-Click on `Change Password`.
-
-
-
-Fill in the boxes on this page with your current password and your desired new password:
-
-
-
-```eval_rst
-.. warning::
- As always, strong passwords are highly recommended for your own security.
-
- Mailboxes are frequently targetted by blind, brute-force attacks, so any dictionary words or common substitions (`m1ch43L!`) should be avoided.
-
- Whilst it may be slightly harder to remember, choosing a password that is `at least 8 characters long and a mixture of upper/lower case letters and numbers` will keep you safer in the long run.
-```
-
-If you have any issues carrying out the above steps, please raise a ticket with UKFast requesting a password change and our engineers will be able to assist.
diff --git a/source/desktop/sharedexchange/createalias.md b/source/desktop/sharedexchange/createalias.md
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-# Create an Alias
-
-When logged into [MyUKFast](https://www.ukfast.co.uk/myukfast.html?msg=6&url=%2Fdashboard.php), in the products and services menu (top, centre of the screen), select `Shared Exchange`.
-
-You will then be presented with a list of domains which you have purchased Shared Exchange mailboxes for. Select the relevant domain.
-
-When you have clicked on your domain, you will be presented with a list of email addresses that you have associated with the domains that are hosted with UKFast. You now need to select the relevant email address you want to create the Alias for.
-
-You are then directed to the Alias configuration page where you can make a number of changes. In the bottom section of the screen, you can find the list of Aliases you have created. You can create unlimited aliases free of charge.
-
-The final step is to click on 'Add Alias' and type in the Alias you would like to be associated with this email address.
-
-```eval_rst
- .. note:: Please note you cannot send as an alias
-```
-
-```eval_rst
- .. title:: Shared Exchange Creating Aliases
- .. meta::
- :title: Shared Exchange Creating Aliases | ANS Documentation
- :description: Guide for creating aliases on Shared Exchange
- :keywords: Exchange, Aliases, Email
-```
diff --git a/source/desktop/sharedexchange/createnewoutlookprofile.md b/source/desktop/sharedexchange/createnewoutlookprofile.md
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+++ /dev/null
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-# Creating a new Outlook profile
-
-## Introduction
-
-In this guide, we will walk you through the steps needed to add your Shared Exchange account to a fresh profile within Microsoft Outlook. You can have a new default profile or ask Outlook to let you select a profile each time it is opened.
-
----
-
-## How to create a new Microsoft Outlook profile
-
-```eval_rst
-.. note::
-
- Ensure that Microsoft Outlook is completely closed before starting the process of adding a new profile
-```
-
-### 1: Open Control Panel
-
-
-
-- Click on the "Start" button or press the Windows key, then search for "Control Panel" and open it.
-
-### 2: Locate Mail (Microsoft Outlook)
-
-
-
-- In the Control Panel window, search for the "Mail" or "Mail (Microsoft Outlook)" icon and click on it. 'The Mail Setup Outlook' dialog box will appear.
-
-### 3: Access Email Accounts
-
-
-
-- In the Mail Setup dialog box, click on the "Show Profiles" button. This will open the Mail dialog box.
-
-### 4: Create New Profile
-
-
-
-- In the Mail dialog box, click on the "Add" button to create a new Outlook profile. Enter a name for your new profile in the "Profile Name" field, then click "OK".
-
-### 5: Set Up Email Accounts
-
-- **Enter Your Email Address:** In the Add Account wizard, enter your email address associated with your Microsoft Exchange account in the "Email Address" field.
-
-- **Provide Your Password:** Enter the password for your Microsoft Exchange email account in the "Password" field.
-
-- **Automatic Configuration:** Outlook will attempt to automatically configure your Exchange email account settings based on your email address and password. If successful, you'll see a green check-mark, indicating that the account setup is complete.
-
-If the automatic setup doesn't work, proceed to Step 6, if it is successful, go to step 7.
-
-### 6: Manual Configuration
-
-```eval_rst
-.. note::
-
- If Outlook couldn't automatically configure your Exchange account, you'll need to set it up manually.
-```
-
-
-
-- **Choose manual setup:** Select the option "Manual setup or additional server types" and click "Next".
-
-- **Choose account Type:** On the next screen, select the option "Microsoft Exchange or compatible service" and click "Next".
-
-- **Enter Exchange Server Settings:** In the Microsoft Exchange Settings section add **client.ukfastexchange.co.uk**
-
-- **Enter User Name:** Enter your user name or email address associated with your Exchange account.
-
-- **Use Cached Exchange Mode (Optional):** If you want to store a local copy of your mailbox for offline access, check the box for "Use Cached Exchange Mode." This option is recommended for most users.
-
-- **Check Name:** Click on the "Check Name" button to validate your server and user information. If everything is entered correctly, Outlook will resolve your name and underline it.
-
-### 7: Complete the Setup
-
-- Click "Next" and then "Finish" to complete the setup process. Outlook will finalise the configuration and connect to your Microsoft Exchange email account.
-
-You have successfully added a new Microsoft Exchange email account to Microsoft Outlook. The account will now be listed in the Account Settings window, and you'll be able to access your Exchange mailbox and manage your emails, calendar, and contacts within Outlook.
-
-If you encounter any issues setting up your new profile and would like assistance, please let us know by contacting support. You can do this through your [ANS Portal](https://portal.ans.co.uk/login?url=dashboard&msg=6) under support > priority support system.
-You can also contact support via telephone on 0800 230 0032.
-
----
-
-```eval_rst
- .. title:: Mail | Creating a new Outlook profile for Shared Exchange
- .. meta::
- :title: Creating a new Outlook profile for Shared Exchange | ANS Documentation
- :description: How to create a new Outlook profile
- :keywords: shared exchange, profile, howto, guide, tutorial, outlook
-```
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diff --git a/source/desktop/sharedexchange/forward.md b/source/desktop/sharedexchange/forward.md
deleted file mode 100644
index 7501c6066..000000000
--- a/source/desktop/sharedexchange/forward.md
+++ /dev/null
@@ -1,61 +0,0 @@
-# Configuring Automatic Forwarding Rules
-
-```eval_rst
- .. title:: Shared Exchange | Forwarding Rules
- .. meta::
- :title: Shared Exchange | Forwarding Rules | ANS Documentation
- :description: Information on how to Configuring Automatic Forwarding Rules in Shared Exchange
-```
-
-On the shared exchange platform, email forwarders are configured using the webmail client.
-
-As such, you'll first need to log into the webmail area, as described in the following article: [Connecting via Webmail](/desktop/sharedexchange/webmailconnect) via this link
-
-In the top right hand corner, select `Settings` and then `Options`
-
-
-
-
-Select `organize email` from the left hand menu
-
-
-
-
-Select the plus icon and then `Create a new rule for arriving messages..`
-
-
-
-
-Give the new rule a name under the heading `*When the message arrives, and:` select `[Apply to all messages]`
-
-
-
-
-Select `More options...`
-
-
-
-
-Under `Do the following:` select `Forward, redirect, or send` and then `Forward the message to...`
-
-
-
-
-In the `To` field, type the email address of the recipient that you wish to forward the messages to and select `OK`
-
-
-
-
-Check over the rule and select `save`
-
-
-
-
-You should now see the new rule set up.
-To edit the rule, use the pencil icon.
-
-
-
-
-
-If you have any issues with getting this working, just drop a ticket into UKFast support and our engineers will be able to offer some help.
diff --git a/source/desktop/sharedexchange/importdatafrompst.md b/source/desktop/sharedexchange/importdatafrompst.md
deleted file mode 100644
index c1c1c472b..000000000
--- a/source/desktop/sharedexchange/importdatafrompst.md
+++ /dev/null
@@ -1,81 +0,0 @@
-# How to import data from a .pst backup
-
-## Introduction
-
-In this guide, you will learn how to restore email data previously backed up in the .pst format.
-
-## Prerequisites
-
-Before you begin, ensure you have the following:
-
-1. An email client that supports importing mailbox data from .pst format.
-2. A local machine or storage device with sufficient storage capacity for the restore.
-
-
-## Import data from pst into Microsoft Outlook
-
-1. ### Launch Outlook
-
-Open the Outlook application on your computer. Make sure you're logged in with the email account where you want to import the data.
-
-
-2. ### Open Import/Export
-
-
-
-In the "File" tab, click on "Open & Export" or "Open" (depending on your Outlook version). Then, select "Import/Export" from the options.
-
-
-3. ### Choose Import from Another Program or File
-
-
-
-In the Import and Export Wizard window that appears, select the option "Import from another program or file" and click "Next."
-
-
-4. ### Select File Type
-
-
-
-On the next screen, choose "Outlook Data File (.pst)" and click "Next."
-
-
-5. ### Locate the .pst File
-
-
-
-Click on the "Browse" button to navigate to the location where your .pst file is stored. Select the file and click "Open."
-
-
-6. ### Choose Import Options
-
-
-
-In the Import Outlook Data File window, you have several options for importing the data. Here are the most common ones:
- 1. Import items into the current folder: This option will import the data directly into your existing folders in Outlook.
- 2. Import items into the same folder in: Choose this option if you want to create a separate folder to import the data into. Click the "Browse" button to select the destination folder.
- 3. Replace duplicates with items imported: If you have duplicate items between the .pst file and your Outlook account, selecting this option will replace the existing items with the imported ones.
- 4. Do not import duplicates: This option skips importing any items that already exist in your Outlook account.
- 5. Select the desired import options and click "Next."
-
-
-7. ### Choose import target
-
-On the final screen, choose the option "Import items into the current folder" or "Import items into the same folder in" (depending on your selection in step 6). You can also check the box next to "Include subfolders" if you want to import data from subfolders within the .pst file.
-
-
-8. ### Finishing Up
-
-Click "Finish" to start the import process. Outlook will begin importing the data from the .pst file into your account.
-
-Monitor Import Progress: Depending on the size of the .pst file and the amount of data being imported, the process may take some time. You can monitor the progress in the Outlook status bar. Once the import is complete, you'll see a notification indicating that the process finished successfully. Click "OK" to close the notification.
-
-Congratulations! You have successfully imported data from a .pst file into Outlook. The imported items should now be available in your Outlook account.
-
-```eval_rst
- .. title:: Mail | How to import data from a .pst file
- .. meta::
- :title: How to import data from a .pst backup | ANS Documentation
- :description: How to import data which has previously been backed up to a pst file.
- :keywords: shared exchange, pst, backup, back up, restore, howto, guide, tutorial, outlook
-```
diff --git a/source/desktop/sharedexchange/index.rst b/source/desktop/sharedexchange/index.rst
deleted file mode 100644
index 5dc39db40..000000000
--- a/source/desktop/sharedexchange/index.rst
+++ /dev/null
@@ -1,23 +0,0 @@
-===============
-Shared Exchange
-===============
-
-Shared Microsoft Exchange from UKFast; powerful mailbox features for business class email.
-
-.. toctree::
- :maxdepth: 1
-
- sharedexdns
- webmailconnect
- outlook2013
- macmail
- changepassword
- sendas
- messagetracking
- createalias
- recoveremail
- forward
- backupwholemailbox
- createnewoutlookprofile
- importdatafrompst
- mailboxmovederror
diff --git a/source/desktop/sharedexchange/macmail.md b/source/desktop/sharedexchange/macmail.md
deleted file mode 100644
index 9a82e1533..000000000
--- a/source/desktop/sharedexchange/macmail.md
+++ /dev/null
@@ -1,55 +0,0 @@
-# How to Connect to Your Shared Exchange Mailbox Using the Mail app for Mac
-
-The easiest way to configure any email client is to correctly configure the autodiscover DNS record. With autodiscover configured, takes away the inconvenience of being required to know all of the mail server settings all that is needed is the username and password, the rest is automatic. To configure autodiscover, please review our guide on Shared Exchange DNS Setup.
-
-If you have not configured an autodiscover record and would like to setup your account manually please follow the instructions below:
-
-## For The Mail app on OS X 10.9 (Mavericks), 10.10 (Yosemite), 10.11 (El Capitan) and 10.12 (Sierra)
-
-Open system preferences and select Internet Accounts followed by Exchange account from the available options (see below):
-
-
-
-Give the account a name, and fill out your email address and password. The password has been set on your welcome email. If you do not know what this is, you can reset it by following the instructions [here](/desktop/sharedexchange/changepassword)
-
-
-
-In the next window, enter your username, which is your email address. Enter the external URL `https://client.ukfastexchange.co.uk`
-
-
-
-Leave all of the items you'd like to synchronise checked
-
-
-
-Your account is now ready to use.
-
-## For The Mail app on OS X 10.8 (Mountain Lion) or older
-
-Open system preferences and select Mail, Contacts & Calendars followed by Microsoft Exchange
-
-
-
-Fill out your name, email address and password
-
-
-
-Enter a description for the account, your username is the email address you have been provided with. The server address is `client.ukfastexchange.co.uk`.
-
-)
-
-Select continue on the account summary window
-
-
-
-Leave all of the items you'd like to synchronise checked
-
-
-
-```eval_rst
- .. title:: Shared Exchange | Connect using Mac Mail
- .. meta::
- :title: Shared Exchange | Connect using Mac Mail | ANS Documentation
- :description: Information on How to Connect to Your Shared Exchange Mailbox Using the Mail app for Mac
- :keywords: Shared Exchange, Exchange, Shex, Mail, Mac Mail
-```
diff --git a/source/desktop/sharedexchange/mailboxmovederror.md b/source/desktop/sharedexchange/mailboxmovederror.md
deleted file mode 100644
index 936c783c7..000000000
--- a/source/desktop/sharedexchange/mailboxmovederror.md
+++ /dev/null
@@ -1,41 +0,0 @@
-# How to fix the error "Your mailbox has been temporarily moved on Microsoft Exchange server."
-
-## Introduction
-
-In this guide, you will learn how to fix the error "Your mailbox has been temporarily moved on Microsoft Exchange server" which you may get when trying to access your Shared Exchange mailbox.
-On very rare occasions, Shared Exchange mailboxes need to be recreated and your Outlook client will become out-of-sync with Exchange. When this happens we can easily setup a new Outlook profile and import your old data from a backup - provided you have one!
-If you do not currently have a backup, do not worry! We will help walk you through the process of saving the data you currently have in Outlook, before importing it into your brand-new exchange mailbox!
-
-## Prerequisites
-
-Before you begin, ensure you have the following:
-
-1. Your Shared Exchange login details
-2. A backup of your existing Outlook data
-3. An email client that supports importing mailbox data from .pst format.
-4. A local machine or storage device with sufficient storage capacity for the restore.
-
-
-## Fixing "Your mailbox has been temporarily moved on Microsoft Exchange server"
-
-When opening Outlook, you may receive the error message "Your mailbox has been temporarily moved on Microsoft Exchange server".
-
-
-
-1. If you get this error, and you do not have a backup of your mailbox, you'll need to choose "Use Old Data". This will open up your old mailbox and allow you to backup all the data to a .pst file, ready to be imported into your new mailbox. Please note, after selecting old data, you will not be able to send or receive emails just yet.
-
-2. For further information on how to backup your data to a .pst file you can use [this guide](https://docs.ukfast.co.uk/desktop/sharedexchange/backupwholemailbox.html).
-
-3. You now need to create a new Outlook profile. Follow [this guide](https://docs.ukfast.co.uk/desktop/sharedexchange/createnewoutlookprofile.html) for instructions on how to do this.
-
-4. Once you have your new account/profile setup you can import your old data. Use [this guide](https://docs.ukfast.co.uk/desktop/sharedexchange/importdatafrompst.html) to import the data you previously backed up to a pst file.
-
-When each of these steps is complete, you are now able to send and receive from your new Shared Exchange mailbox, with full access to anything you had in Outlook previously.
-
-```eval_rst
- .. title:: Mail | How to fix the error "Your mailbox has been temporarily moved on Microsoft Exchange server."
- .. meta::
- :title: How to fix the error "Your mailbox has been temporarily moved on Microsoft Exchange server." | ANS Documentation
- :description: Fixing an error which states that your mailbox has been temporarily moved on Microsoft Exchange Server.
- :keywords: shared exchange, error, moved, back up, restore, howto, guide, tutorial, outlook
-```
diff --git a/source/desktop/sharedexchange/messagetracking.md b/source/desktop/sharedexchange/messagetracking.md
deleted file mode 100644
index 620bd205d..000000000
--- a/source/desktop/sharedexchange/messagetracking.md
+++ /dev/null
@@ -1,25 +0,0 @@
-# Tracking messages sent via Shared Exchange
-
-It's possible to track a message you have sent via the Hosted Exchange Servers.
-
-This is via Outlook Web App, which can be accessed via
-
-Once logged in select `organize email` from the left plane and `delivery reports` from the headings across the top.
-
-Under the "Search for messages I've sent to" select this option and click `select users`
-
-
-
- A new window will open, where you are able to type the recipient of the email address you'd like to track in the `To` field. Select OK, once finished and click search.
-
-
-
-Your results will be displayed along with the status of delivery.
-
-```eval_rst
- .. title:: Shared Exchange | Message Tracking
- .. meta::
- :title: Shared Exchange | Message Tracking | ANS Documentation
- :description: Information about tracking messages in Shared Exchange
- :keywords: Shared Exchange, Exchange, Shex, Mail, Message Tracking
-```
diff --git a/source/desktop/sharedexchange/outlook2013.md b/source/desktop/sharedexchange/outlook2013.md
deleted file mode 100644
index d6de6a0e5..000000000
--- a/source/desktop/sharedexchange/outlook2013.md
+++ /dev/null
@@ -1,36 +0,0 @@
-# How to Connect to Your Shared Exchange Mailbox Using Microsoft Outlook 2013
-
-In order to configure your Shared Exchange mailbox in Microsoft outlook, please follow the below steps;
-
-Open Microsoft Outlook 2013. The first screen you should see should be the screen below. Click next to continue.
-
-
-
-The next screen is asking whether you want to add an email account. The default option is yes. Click next to continue.
-
-
-
-The next screen (shown below) determines whether or not the account is created automatically using the settings you provide, or if a manual setup is required. Select Manual setup or additional server types and click next.
-
-
-
-The next screen (shown below) is asking which service type to connect to. Select Microsoft Exchange Server or compatible service and click next to continue.
-
-
-
-The following screen requires details of the account. Enter the server information as shown below, and then your email address in the user name box.
-
-
-
-After you have done this, click more settings and this will present you with a pop-up box with other options, as shown below. Across the top of the window, find and click on the connection tab. Tick the connect to Microsoft Exchange using HTTP box and then select the Exchange Proxy Settings button.
-
-
-
-The following screen will then appear that will need altering to match the details shown below.
-
-
-
-After you have done this, click OK. You can then select OK again, and then Next.
-The wizard will then connect to the `client.ukfastexchange.co.uk` server and authorise with the username and password that you provided.
-If you encounter any issues setting up your account and would like assistance, please let us know by contacting support. You can do this through your [MyUKFast](https://www.ukfast.co.uk/myukfast.html?msg=6&url=%2Fdashboard.php) area under support > priority support system.
-You can also contact support via telephone on 0800 230 0032.
diff --git a/source/desktop/sharedexchange/recoveremail.md b/source/desktop/sharedexchange/recoveremail.md
deleted file mode 100644
index c34966c3e..000000000
--- a/source/desktop/sharedexchange/recoveremail.md
+++ /dev/null
@@ -1,15 +0,0 @@
-# Recover Lost or Deleted Email
-
-If you suspect an email has been accidentally deleted, don't worry there are a few safety features built into your email client and on the Hosted Exchange servers.
-
-1. First check the deleted items in Outlook
-2. Use the search tab in Outlook to search "All Outlook Items"
-3. The Exchange server has a 7 day retention. Click [Recover Deleted Items](https://support.microsoft.com/en-gb/office/recover-deleted-items-in-outlook-for-windows-49e81f3c-c8f4-4426-a0b9-c0fd751d48ce) to find out more from Microsoft Office
-4. It's possible a rule has moved the email into a folder within the account, login to the web based version of the account at [UKFast Shared Exchange Client Login](https://client.ukfastexchange.co.uk).
-
-```eval_rst
- .. title:: Shared Exchange | Recovering emails
- .. meta::
- :description: Recovering emails from Shared Exchange
- :keywords: ukfast, shared exchange, email, recover, undelete
-```
diff --git a/source/desktop/sharedexchange/sendas.md b/source/desktop/sharedexchange/sendas.md
deleted file mode 100644
index d9ad8556a..000000000
--- a/source/desktop/sharedexchange/sendas.md
+++ /dev/null
@@ -1,7 +0,0 @@
-# Shared Exchange Send As Permission
-
-In Exchange it is possible to send as another mailbox, if you have "Send As permission".
-
-This permission can only be set by a member of our Shared Exchange team.
-
-Please raise a support request, to request for this permission to be added to your account.
diff --git a/source/desktop/sharedexchange/sharedexdns.md b/source/desktop/sharedexchange/sharedexdns.md
deleted file mode 100644
index d9b59cb6e..000000000
--- a/source/desktop/sharedexchange/sharedexdns.md
+++ /dev/null
@@ -1,56 +0,0 @@
-# Shared Exchange DNS Setup
-
-## If you are using UKFast's SafeDNS system
-
-The DNS records can be created automatically by opening Shared Exchange area within MyUKFast, selecting the domain name. If you do not have pre-existing DNS records click on the "Add Exchange DNS" button, which is shown in the red box below. This will add the DNS records automatically:
-
-
-
-If you would like to set these up manually please find our guide here, or contact the support team. Details can be found in your MyUKFast support portal.
-
-Please allow time for any DNS changes to propagate through the internet, this may take up to 24 hours. Once complete, you are ready to use your email client to connect to your new mailbox.
-
-## If you are not using UKFast's SafeDNS system
-
-You should update your DNS records with your DNS provider, the MX records should be set as:
-
-```eval_rst
-+-------------------------------+----------+
-| Mail Exchanger | Priority |
-+===============================+==========+
-| hub1.ukfastexchange.co.uk | 20 |
-+-------------------------------+----------+
-| hub2.ukfastexchange.co.uk | 20 |
-+-------------------------------+----------+
-| hub3.ukfastexchange.co.uk | 20 |
-+-------------------------------+----------+
-| hub4.ukfastexchange.co.uk | 20 |
-+-------------------------------+----------+
-| client.ukfastexchange.co.uk | 10 |
-+-------------------------------+----------+
-```
-
-Next, you should add an SRV record to the domain to allow for auto-discovery. This allows your Exchange ready client, such as Outlook, to find all the settings it needs to connect to our shared Exchange platform.
-
-Here is the information you need for the SRV record, in its raw format, should you not be using our UKFast SafeDNS system for DNS:
-
-`_autodiscover._tcp.DOMAIN.COM. 0 0 443 client.ukfastexchange.co.uk`
-
-```eval_rst
- note:: you must change "DOMAIN.COM" with your own domain name)
-```
-
-As an optional extra if you would like to add an SPF record to prove the validity of emails leaving the domain, the format of this is as follows:
-`v=spf1 include:_spf.ukfastexchange.co.uk ~all`
-
-Please allow time for any DNS changes to propagate through the internet, this may take up to [24 hours](/domains/domains/dnspropagation). After which you are ready to use your email client to connect to your new mailbox.
-
-* If you have any further questions please contact your dedicated account manager or speak with one of our support engineers on 0800 230 0032.
-
-```eval_rst
- .. title:: Shared Exchange DNS Setup
- .. meta::
- :title: Shared Exchange DNS Setup | ANS Documentation
- :description: Guide for users on how to configure DNS records for Shared Exchange
- :keywords: Shared Exchange, Exchange, Shex, Mail, DNS
-```
\ No newline at end of file
diff --git a/source/desktop/sharedexchange/webmailconnect.md b/source/desktop/sharedexchange/webmailconnect.md
deleted file mode 100644
index 22f66ea30..000000000
--- a/source/desktop/sharedexchange/webmailconnect.md
+++ /dev/null
@@ -1,15 +0,0 @@
-# Connecting via Webmail
-
-The Outlook Web Access (OWA) page for our shared exchange infrastructure can be found here:
-
-*
-
-Using the webmail client can be a great diagnostic tool. If you're having trouble connecting in one of the other ways, we'll often ask you to first log in over webmail to see if it's a simple credentials issue.
-
-```eval_rst
- .. title:: Shared Exchange | Webmail Access
- .. meta::
- :title: Shared Exchange | Webmail Access | ANS Documentation
- :description: Information about accessing webmail in Shared Exchange
- :keywords: Shared Exchange, Exchange, Shex, Mail, Webmail, Outlook, OWA
-```
diff --git a/source/myukfast/accountclosure.md b/source/myukfast/accountclosure.md
index 31fd09f9e..c799e20cb 100644
--- a/source/myukfast/accountclosure.md
+++ b/source/myukfast/accountclosure.md
@@ -19,7 +19,6 @@ Before closing your UKFast account, there are a few things to consider.
- [**Deleting eCloud Public v1 VMs**](https://docs.ukfast.co.uk/ecloud/public/delete-vm.html)
- [**Deleting eCloud VPC instances**](https://docs.ukfast.co.uk/ecloud/ecloud-vpc/instances.html#delete-instances)
- [**Deleting an eCloud VPC**](https://docs.ukfast.co.uk/ecloud/ecloud-vpc/vpc.html#deleting-your-vpc)
- - [**Deleting a Shared Exchange domain**](https://portal.ans.co.uk/shared-exchange/index.php)
* Do you have any outstanding bills? You can check this within the [**Billing**](https://docs.ukfast.co.uk/myukfast/billing.html) section of MyUKFast.
* Have you backed up any existing data you may have on your servers?
- [**How to backup your MySQL databases**](https://docs.ukfast.co.uk/operatingsystems/linux/mysql/backups.html)