diff --git a/conversation.go b/conversation.go
new file mode 100644
index 0000000..e66bd61
--- /dev/null
+++ b/conversation.go
@@ -0,0 +1,18 @@
+package hubspot
+
+const (
+	visitorIdentificationBasePath = "/conversations/v3/visitor-identification"
+)
+
+type Conversation struct {
+	VisitorIdentification VisitorIdentificationService
+}
+
+func newConversation(c *Client) *Conversation {
+	return &Conversation{
+		VisitorIdentification: &VisitorIdentificationServiceOp{
+			client:   c,
+			basePath: visitorIdentificationBasePath,
+		},
+	}
+}
diff --git a/conversation_visitor_identity.go b/conversation_visitor_identity.go
new file mode 100644
index 0000000..f8866d0
--- /dev/null
+++ b/conversation_visitor_identity.go
@@ -0,0 +1,31 @@
+package hubspot
+
+type IdentificationTokenResponse struct {
+	Token string `json:"token"`
+}
+
+type IdentificationTokenRequest struct {
+	FirstName string `json:"firstName"`
+	LastName  string `json:"lastName"`
+	Email     string `json:"email"`
+}
+
+type VisitorIdentificationService interface {
+	GenerateIdentificationToken(option IdentificationTokenRequest) (*IdentificationTokenResponse, error)
+}
+
+type VisitorIdentificationServiceOp struct {
+	client   *Client
+	basePath string
+}
+
+var _ VisitorIdentificationService = (*VisitorIdentificationServiceOp)(nil)
+
+func (s *VisitorIdentificationServiceOp) GenerateIdentificationToken(option IdentificationTokenRequest) (*IdentificationTokenResponse, error) {
+	response := &IdentificationTokenResponse{}
+	path := s.basePath + "/tokens/create"
+	if err := s.client.Post(path, option, response); err != nil {
+		return nil, err
+	}
+	return response, nil
+}
diff --git a/export_test.go b/export_test.go
index aca5eee..83d8f2a 100644
--- a/export_test.go
+++ b/export_test.go
@@ -14,8 +14,9 @@ var (
 )
 
 var (
-	ExportNewCRM       = newCRM
-	ExportNewMarketing = newMarketing
+	ExportNewCRM          = newCRM
+	ExportNewMarketing    = newMarketing
+	ExportNewConversation = newConversation
 
 	ExportSetupProperties = (*RequestQueryOption).setupProperties
 
diff --git a/gohubspot.go b/gohubspot.go
index c0d30a7..e026bc6 100644
--- a/gohubspot.go
+++ b/gohubspot.go
@@ -34,8 +34,9 @@ type Client struct {
 
 	authenticator Authenticator
 
-	CRM       *CRM
-	Marketing *Marketing
+	CRM          *CRM
+	Marketing    *Marketing
+	Conversation *Conversation
 }
 
 // RequestPayload is common request structure for HubSpot APIs.
@@ -79,6 +80,7 @@ func NewClient(setAuthMethod AuthMethod, opts ...Option) (*Client, error) {
 	// Since the baseURL and apiVersion may change, initialize the service after applying the options.
 	c.CRM = newCRM(c)
 	c.Marketing = newMarketing(c)
+	c.Conversation = newConversation(c)
 
 	return c, nil
 }
diff --git a/gohubspot_test.go b/gohubspot_test.go
index 5d104b4..87e6553 100644
--- a/gohubspot_test.go
+++ b/gohubspot_test.go
@@ -152,6 +152,7 @@ func TestNewClient(t *testing.T) {
 				want.ExportSetBaseURL(tt.settings.baseURL)
 				want.CRM = hubspot.ExportNewCRM(want)
 				want.Marketing = hubspot.ExportNewMarketing(want)
+				want.Conversation = hubspot.ExportNewConversation(want)
 				tt.settings.authMethod(want)
 			}