diff --git a/benefits/enrollment/templates/enrollment/retry.html b/benefits/enrollment/templates/enrollment/retry.html
index 4efb402f8d..5872ac7b93 100644
--- a/benefits/enrollment/templates/enrollment/retry.html
+++ b/benefits/enrollment/templates/enrollment/retry.html
@@ -13,12 +13,12 @@
   <div class="container">
     <h1 class="h2 text-center">
       <span class="icon d-block pb-5">{% include "core/includes/icon.html" with name="bankcardquestion" %}</span>
-      {% translate "We couldn’t connect your card" %}
+      {% translate "The card information may not have been entered correctly." %}
     </h1>
 
     <div class="row justify-content-center">
       <div class="col-lg-8 pt-4">
-        <p>{% translate "You can try again or reach out to your transit provider for assistance." %}</p>
+        <p>{% translate "Please check the details on your card and try again, or contact your transit agency for help." %}</p>
       </div>
     </div>
 
diff --git a/benefits/locale/en/LC_MESSAGES/django.po b/benefits/locale/en/LC_MESSAGES/django.po
index ff0e837788..88fcabcb10 100644
--- a/benefits/locale/en/LC_MESSAGES/django.po
+++ b/benefits/locale/en/LC_MESSAGES/django.po
@@ -6,7 +6,7 @@
 msgid ""
 msgstr ""
 "Report-Msgid-Bugs-To: https://github.com/cal-itp/benefits/issues \n"
-"POT-Creation-Date: 2024-04-18 14:01-0700\n"
+"POT-Creation-Date: 2024-04-18 14:27-0700\n"
 "Language: English\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
@@ -585,10 +585,12 @@ msgstr ""
 msgid "Unable to register card"
 msgstr ""
 
-msgid "We couldn’t connect your card"
+msgid "The card information may not have been entered correctly."
 msgstr ""
 
-msgid "You can try again or reach out to your transit provider for assistance."
+msgid ""
+"Please check the details on your card and try again, or contact your transit "
+"agency for help."
 msgstr ""
 
 msgid "Try again"
diff --git a/benefits/locale/es/LC_MESSAGES/django.po b/benefits/locale/es/LC_MESSAGES/django.po
index 6c5e85b5b9..2a671f095c 100644
--- a/benefits/locale/es/LC_MESSAGES/django.po
+++ b/benefits/locale/es/LC_MESSAGES/django.po
@@ -6,7 +6,7 @@
 msgid ""
 msgstr ""
 "Report-Msgid-Bugs-To: https://github.com/cal-itp/benefits/issues \n"
-"POT-Creation-Date: 2024-04-18 14:01-0700\n"
+"POT-Creation-Date: 2024-04-18 14:27-0700\n"
 "Language: Español\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
@@ -703,13 +703,13 @@ msgstr "Conecta su tarjeta"
 msgid "Unable to register card"
 msgstr "No se pudo registrar la tarjeta"
 
-msgid "We couldn’t connect your card"
-msgstr "No pudimos conectar su tarjeta"
+msgid "The card information may not have been entered correctly."
+msgstr ""
 
-msgid "You can try again or reach out to your transit provider for assistance."
+msgid ""
+"Please check the details on your card and try again, or contact your transit "
+"agency for help."
 msgstr ""
-"Puede intentarlo de nuevo o comunicarse con su proveedor de transporte local "
-"para obtener ayuda."
 
 msgid "Try again"
 msgstr "Intentar otra vez"