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Retry button is missing #1755

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angela-tran opened this issue Oct 11, 2023 · 4 comments · Fixed by #1787
Closed

Retry button is missing #1755

angela-tran opened this issue Oct 11, 2023 · 4 comments · Fixed by #1787
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back-end Django views, sessions, middleware, models, migrations etc. bug Something isn't working front-end HTML/CSS/JavaScript and Django templates

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@angela-tran
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angela-tran commented Oct 11, 2023

There is supposed to be a "Try again" button on the "retry" page. The user sees this page if there was a verification failure or error upon submitting the payment processor form.

To Reproduce

Steps to reproduce the behavior:

  1. Go through the SBMTD senior flow
  2. Verify your senior eligibility
  3. Try enrolling in the discount by submitting the payment processor form
  4. See a page that says you can try again but doesn't provide a button for you to go anywhere

Expected behavior

The user can use a "Try again" button to go back to the enrollment/index

Screenshots

image

Desktop

  • OS: seen on Mac and Windows
  • Browser: seen on Chrome and Firefox

Additional context

We saw this while testing SBMTD senior flow on the dev Benefits site.

@angela-tran angela-tran added the bug Something isn't working label Oct 11, 2023
@thekaveman thekaveman added this to the SBMTD Older Adults milestone Oct 11, 2023
@indexing
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@segacy1 While reviewing this issue, I discovered this note in Figma. Let's address this design issue as part of the fix for this issue.

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@indexing indexing added the design UX/UI research and tasks: Figma label Oct 24, 2023
@indexing
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@angela-tran Now that SBMTD Older Adults is in prod, I'd like to close the associated milestone. I believe this bug applies to ALL enrollment pathways, so I've added it to the November sprint. Are you okay removing this bug from the SBMTD Older Adults milestone?

@angela-tran
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@indexing Yes, that sounds good to me. I'll remove it from the milestone

@angela-tran angela-tran removed this from the SBMTD Older Adults milestone Oct 24, 2023
@segacy1 segacy1 self-assigned this Oct 25, 2023
@segacy1 segacy1 moved this from Todo to In Progress in Digital Services Oct 31, 2023
@thekaveman thekaveman removed the design UX/UI research and tasks: Figma label Nov 6, 2023
@thekaveman
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We're going to focus this issue on the bug fix.

@indexing will create additional issues to track the design improvements for buttons across the app.

@thekaveman thekaveman added front-end HTML/CSS/JavaScript and Django templates back-end Django views, sessions, middleware, models, migrations etc. labels Nov 8, 2023
@machikoyasuda machikoyasuda self-assigned this Nov 8, 2023
@github-project-automation github-project-automation bot moved this from In Progress to Done in Digital Services Nov 16, 2023
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Labels
back-end Django views, sessions, middleware, models, migrations etc. bug Something isn't working front-end HTML/CSS/JavaScript and Django templates
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5 participants