diff --git a/api/src/ticket/ticket.service.ts b/api/src/ticket/ticket.service.ts
index 81986c7..cc3c40d 100644
--- a/api/src/ticket/ticket.service.ts
+++ b/api/src/ticket/ticket.service.ts
@@ -7,7 +7,13 @@ import {
 } from '@nestjs/common';
 import { Pool, QueryConfig } from 'pg';
 import { PG_CONNECTION } from 'src/connection';
+import { CreateUser } from 'src/user/dto/create-user.dto';
+import { User } from 'src/user/dto/user.dto';
+import { Combined } from './dto/combined.dto';
+import { CreateCombined } from './dto/create-combined.dto';
+import { CreateDevice } from './dto/create-device.dto';
 import { CreateTicket } from './dto/create-ticket.dto';
+import { Device } from './dto/device.dto';
 import { Ticket, TicketType } from './dto/ticket.dto';
 import { UpdateTicketDto } from './dto/update-ticket.dto';
 
@@ -15,40 +21,92 @@ import { UpdateTicketDto } from './dto/update-ticket.dto';
 export class TicketService {
   constructor(@Inject(PG_CONNECTION) private connection: Pool) {}
 
-  /* TODO: test implementation */
-  async create(createTicketDto: CreateTicket) {
+  /**
+   * Queries and inserts user if user does not exists
+   *
+   * @param createUser
+   * @returns User
+   */
+  private async createUser(createUser: CreateUser) {
+    const {
+      lsu_id,
+      email,
+      first_name,
+      last_name,
+      phone_number,
+      department,
+      admin,
+    } = createUser;
+
+    const findQuery: QueryConfig = {
+      name: 'select_user_by_id_or_email',
+      text: 'SELECT * FROM "user" WHERE lsu_id = $1 OR email = $2',
+      values: [lsu_id, email],
+    };
+
+    /* Query User by lsuid or email */
+    try {
+      const res = await this.connection.query<User>(findQuery);
+      /* Test to see if student exists */
+      if (res.rows.length > 0) {
+        return res.rows[0];
+      }
+    } catch (error) {
+      throw new HttpException(
+        { query: findQuery, error: error },
+        HttpStatus.INTERNAL_SERVER_ERROR,
+      );
+    }
+
+    /* Insert new student into db */
+    const insertQuery: QueryConfig = {
+      name: 'insert_user',
+
+      text:
+        'INSERT INTO "user" (lsu_id, email, first_name, last_name, phone_number, department, admin) VALUES ($1, $2, $3, $4, $5, $6, $7) RETURNING *',
+      values: [
+        lsu_id,
+        email,
+        first_name,
+        last_name,
+        phone_number,
+        department,
+        admin,
+      ],
+    };
+    try {
+      const res = await this.connection.query<User>(insertQuery);
+      return res.rows[0];
+    } catch (error) {
+      throw new HttpException(
+        { query: insertQuery, error: error },
+        HttpStatus.INTERNAL_SERVER_ERROR,
+      );
+    }
+  }
+
+  /**
+   * Inserts ticket into ticket table
+   *
+   * @param createTicket
+   * @returns Ticket
+   */
+  private async createTicket(createTicket: CreateTicket) {
     const {
       lsu_id,
       core_issue,
       description,
       problem_category,
-    } = createTicketDto;
-    const status = 'OPEN';
-    const priority = 1;
-    /**
-     * Adapted from:
-     * https://stackoverflow.com/questions/10632346/how-to-format-a-date-in-mm-dd-yyyy-hhmmss-format-in-javascript
-     *
-     * START
-     */
-    //@ts-ignore
-    Number.prototype.padLeft = function (base, chr) {
-      var len = String(base || 10).length - String(this).length + 1;
-      return len > 0 ? new Array(len).join(chr || '0') + this : this;
-    };
-    const d = new Date(Date.now());
-    const submission_date =
-      [d.getMonth() + 1, d.getDate(), d.getFullYear()].join('-') +
-      ' ' +
-      [d.getHours(), d.getMinutes(), d.getSeconds()].join(':');
+      priority,
+    } = createTicket;
 
-    /**END */
+    const status = 'OPEN';
+    const submission_date = this.createDate();
 
-    /* Insert new ticket into db */
     const query: QueryConfig = {
       name: 'insert_ticket',
       text:
-        'INSERT INTO ticket(lsu_id, core_issues, description, problem_category, status, priority, submission_date) VALUES ($1, $2, $3, $4, $5, $6, $7) RETURNING *',
+        'INSERT INTO ticket (lsu_id, core_issue, description, problem_category, status, priority, submission_date) VALUES ($1, $2, $3, $4, $5, $6, $7) RETURNING *',
       values: [
         lsu_id,
         core_issue,
@@ -59,13 +117,50 @@ export class TicketService {
         submission_date,
       ],
     };
-    /* Handle db errors */
+
+    try {
+      const res = await this.connection.query<Ticket>(query);
+      return res.rows[0];
+    } catch (error) {
+      throw new HttpException(
+        {
+          message: query,
+          error: error,
+        },
+        HttpStatus.INTERNAL_SERVER_ERROR,
+      );
+    }
+  }
+
+  /**
+   * Inserts new device into device table
+   * @param createDevice
+   * @returns Device
+   */
+  private async createDevice(createDevice: CreateDevice) {
+    const {
+      ticket_id,
+      manufacturer,
+      model,
+      operating_system,
+      operating_system_version,
+    } = createDevice;
+    const query: QueryConfig = {
+      name: 'insert_device',
+      text:
+        'INSERT INTO device(ticket_id, manufacturer, model, operating_system, operating_system_version) VALUES ($1, $2, $3, $4, $5) RETURNING *',
+      values: [
+        ticket_id,
+        manufacturer,
+        model,
+        operating_system,
+        operating_system_version,
+      ],
+    };
     try {
-      const res = await this.connection.query<Ticket, CreateTicket[]>(query);
-      /* If no db errors return Ticket object */
+      const res = await this.connection.query<Device>(query);
       return res.rows[0];
     } catch (error) {
-      /* If db error return response with error */
       throw new HttpException(
         {
           message: query,
@@ -76,6 +171,73 @@ export class TicketService {
     }
   }
 
+  /**
+   * Helper method for createTicket to get current date in SQL format
+   *
+   * @author KooiInc
+   * (https://stackoverflow.com/users/58186/kooiinc)
+   *
+   * @adapted from https://stackoverflow.com/questions/10632346/how-to-format-a-date-in-mm-dd-yyyy-hhmmss-format-in-javascript
+   * @returns Date (YYYY-MM-DD HH:MM:SS)
+   */
+  private createDate() {
+    //@ts-ignore
+    Number.prototype.padLeft = function (base, chr) {
+      var len = String(base || 10).length - String(this).length + 1;
+      return len > 0 ? new Array(len).join(chr || '0') + this : this;
+    };
+    const d = new Date(Date.now());
+    const date =
+      [d.getFullYear(), d.getMonth() + 1, d.getDate()].join('-') +
+      ' ' +
+      [d.getHours(), d.getMinutes(), d.getSeconds()].join(':');
+    return date;
+  }
+  /* TODO: test implementation */
+  async create(createCombined: CreateCombined) {
+    /* Response Accumulator */
+    let response: Combined;
+
+    let device: Device;
+    let ticket: Ticket;
+    let user: User;
+
+    /* Insert or Retrieve User */
+    const createUser: CreateUser = { ...createCombined, admin: false }; // tickets are created by students so admin is false
+    try {
+      user = await this.createUser(createUser);
+      response = { ...response, ...user };
+    } catch (error) {
+      Logger.error(error);
+      return error;
+    }
+
+    /* Create new Ticket */
+    const createTicket: CreateTicket = { ...createCombined };
+    try {
+      ticket = await this.createTicket(createTicket);
+      response = { ...response, ...ticket };
+    } catch (error) {
+      Logger.error(error);
+      return error;
+    }
+
+    /* Create new Device */
+    const createDevice: CreateDevice = {
+      ...createCombined,
+      ticket_id: ticket.ticket_id,
+    };
+    try {
+      device = await this.createDevice(createDevice);
+      response = { ...response, ...device };
+    } catch (error) {
+      Logger.error(error);
+      return error;
+    }
+
+    return response;
+  }
+
   /* WORKING implementation */
   async findAll(param: TicketType | number) {
     let query: QueryConfig;
@@ -83,27 +245,32 @@ export class TicketService {
       case TicketType.ANY:
         query = {
           name: 'find_all_tickets',
-          text: 'SELECT * FROM ticket',
+          text:
+            'SELECT * FROM ticket LEFT JOIN "user" ON ticket.lsu_id = "user".lsu_id LEFT JOIN "device" ON ticket.ticket_id = device.ticket_id',
         };
         break;
       case TicketType.OPENED:
         query = {
           name: 'find_opened_tickets',
-          text: 'SELECT * FROM ticket WHERE "status" = \'OPEN\'',
+          text:
+            'SELECT * FROM ticket LEFT JOIN "user" ON ticket.lsu_id = "user".lsu_id LEFT JOIN "device" ON ticket.ticket_id = device.ticket_id WHERE "status" = \'OPEN\'',
         };
         break;
       case TicketType.CLOSED:
         query = {
           name: 'find_closed_tickets',
-          text: 'SELECT * FROM ticket WHERE "status" = \'CLOSE\'',
+          text:
+            'SELECT * FROM ticket LEFT JOIN "user" ON ticket.lsu_id = "user".lsu_id LEFT JOIN "device" ON ticket.ticket_id = device.ticket_id WHERE "status" = \'CLOSE\'',
         };
         break;
       default:
         query = {
           name: 'find_ticket_by_lsu_id',
-          text: 'SELECT * FROM ticket WHERE lsu_id = $1',
+          text:
+            'SELECT * FROM ticket LEFT JOIN "user" ON ticket.lsu_id = "user".lsu_id LEFT JOIN "device" ON ticket.ticket_id = device.ticket_id WHERE ticket.lsu_id = $1',
           values: [param],
         };
+        Logger.log(query);
         break;
     }
     try {