get new messages counter/tip on page load

[gggvnr]

Hi! I am working on a custom chat button inside sidebar
And looking for some api reference to check if there are some new messages appeared til last page load
Something like onNewMessage callback, just to show some visual tip for user, but on init

[wilddeer]

Hi there!

We don’t have anything to check the unread message count on our API at the moment, unfortunately.

However, whenever there’s a new message, a message balloon will be shown, like this one:

It might be better to just allow this balloon to be shown whenever there’s a new message for the visitor, but it depends on the desired behavior of your custom button.

[gggvnr]

Thanks for response

Yep, you did great UX! But unfortunately we don't have free space for default implementation :)
So we decided to use it as mode: 'frame'

It could be a cool feature to get unread status on init :)