Black Image After Connecting

[awdevlin]

Hello,

I've successfully connected to the probe and the app but all I get in a black image. Just to rule out any firewall issues, I have disabled it entirely.

I can control the app (freeze image, zoom in and out) but I can't see anything and I can't request or download the raw data.

Any help on this topic would be much appreciated.

[clariusk]

Are there any OpenGL errors that get output on the console/debugger?

For raw data, you must enable from the App first (assuming research package was purchased)

thanks

[awdevlin]

There are no errors in the console.

I did need to change the settings in order to record the raw data. I was able to download something successfully.

I still only see the black image. Will the data downloaded by the black image or what I see on the app?

[clariusk]

raw data should have images, but still strange you would not see the real-time image, still could be udp port blocked if you do not see other errors

[awdevlin]

I have been using the app and API for the a while now. I have been able to successfully pull RF data and process it, but I I still can't see the image on the API. I have tried on multiple windows laptops and desktops. I have tried updating my graphics drivers on each device as seen in issue #99: https://github.com/clariusdev/cast/issues/99

I want to check to see if there are any more suggestions for fixing this issue.