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cockpit-sosreport - runs report - but nothing shows after running it #21469

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ToddCrimson opened this issue Dec 24, 2024 · 3 comments
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bug question Further information is requested

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@ToddCrimson
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Explain what happens

  1. Go to Diagnostic Reports
  2. Click create report (not fill anything)
  3. Goes to 98%, dialog box clears, and nothing
  4. Tried again with filling out label, still nothing
  5. Tried with verbose logging, still nothing

Version of Cockpit

287.1-0+deb12u3

Where is the problem in Cockpit?

Diagnostic Reports

Server operating system

Debian

Server operating system version

12

What browsers are you using?

Firefox, Chrome

System log

No response

@ToddCrimson
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Update: Now when I rebooted the system, under tools, I no longer see the "Diagnostic Reports" ... But under applications, I do see it installed. Something is definitely wrong with this

@ToddCrimson
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Quick another update: Looks like the reports were generated, and are placed in the /tmp folder. Just the interface doesn't show them. Hmm... is there a missing plugin?

@ToddCrimson ToddCrimson changed the title cockpit-sosreport hangs at 98% cockpit-sosreport - runs report - but nothing shows after running it Dec 24, 2024
@martinpitt
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I just tested this in a clean Debian 12 VM and it works. (Not too surprising, we have that in CI). As a first step, you could try to open the JS console (Ctrl+Shift+K in Firefox, Ctrl+Shift+J in chrome), type window.debugging = 'spawn' and then start building a report. There should be some messages when the report finishes, but as it doesn't, I suppose there won't be any. But in the case that there are, I'd be very interested in them.

The other thing to try: Run sos report --batch in a Terminal (as root, or through sudo) and see what that does? Does it hang as well?

@martinpitt martinpitt added the question Further information is requested label Jan 8, 2025
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