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App does not start, only the Splash Screen ("C" picture) is shown when starting Android App #5081
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This is the archive created by |
Thanks for your report @mh-. We have created an internal ticket for it and will raise this topic internally. Corona-Warn-App Open Source Team |
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You might also like to check if you can successfully access https://www.coronawarn.app/ from your mobile device. |
Yes it has network connectivity (WLAN), and yes I can access that web site from the device's browser. |
Can you open it via playstore? |
I opened the Play Store app, searched through my installed apps, found CWA and then opened it from there. |
We have no explanation for this we cannot see a reason in the log. |
@mh- If you can see differents in the Android log or CWA log between the different opening variants, this would be helpful |
It happened again. (1) Start from main screen (fails): (2) Start from Play Store App (succeeds): However, (2) ends this Android error state, and afterwards, both (1) and (2) succeed. I'm really not sure if there's any useful info in the log. Anyway, this is a full log of one of the failed attempts during the Android error state:
And then the log of the successful launch via Play Store App:
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@mh- Thanks for reporting, forwarded to internal ticket. |
@mh- do you still experience this issue ? if not can you please close it? |
Yes. |
@mh- apart from targeting Android 12 the release after , nothing specific. |
@mh- What launcher you have on your device?
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The launcher is called Quickstep. I believe it's the standard Android launcher by Google. |
Avoid duplicates
Technical details
Describe the bug
The app does not start up.
It only shows the splash screen.
Steps to reproduce the issue
Try to start app.
Kill app, restart Android device.
Try to start app.
Repeat...
This is the log:
Expected behaviour
The app should start normally.
Internal Tracking ID: EXPOSUREAPP-12778
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