diff --git a/docs/en/shared/windows-faq.md b/docs/en/shared/windows-faq.md index c9532ccc..31290a70 100644 --- a/docs/en/shared/windows-faq.md +++ b/docs/en/shared/windows-faq.md @@ -9,3 +9,19 @@ A: Try running Defold as administrator. Right-click on the Defold executable and #### Q: Why is my game not rendering properly on Windows using an Intel UHD integrated GPU (but my HTML5 build works)? A: Make sure to update your driver to a version higher than or equal to 27.20.100.8280. Check with the [Intel Driver Support Asistant](https://www.intel.com/content/www/us/en/search.html?ws=text#t=Downloads&layout=table&cf:Downloads=%5B%7B%22actualLabel%22%3A%22Graphics%22%2C%22displayLabel%22%3A%22Graphics%22%7D%2C%7B%22actualLabel%22%3A%22Intel%C2%AE%20UHD%20Graphics%20Family%22%2C%22displayLabel%22%3A%22Intel%C2%AE%20UHD%20Graphics%20Family%22%7D%2C%7B%22actualLabel%22%3A%22Intel%C2%AE%20UHD%20Graphics%20630%22%2C%22displayLabel%22%3A%22Intel%C2%AE%20UHD%20Graphics%20630%22%7D%5D). Additional information can be found in [this forum post](https://forum.defold.com/t/sprite-game-object-is-not-rendering/69198/35?u=britzl). + +#### Q: The Defold editor is crashing and the log shows AWTError: Assistive Technology not found + +If the editor crashes with a log mentioning `Caused by: java.awt.AWTError: Assistive Technology not found: com.sun.java.accessibility.AccessBridge` then follow these steps: + +* Navigate to `C:\Users\` +* Open the file called `.accessibility.properties` using a standard text editor (Notepad is fine) +* Find the following lines in the config: + +``` +assistive_technologies=com.sun.java.accessibility.AccessBridge +screen_magnifier_present=true +``` + +* Add a hashmark (`#``) in front of theses lines +* Save your changes to the file and restart Defold