sia doesn't work

[dandek01]

Hi,
I have amc x824 alarm panel. I believe this alarm panel is ADM-CID capable. I'm struggling for ages to get this thing connect to my home assistant instance. In alarm configuration I set up cms parameters, for ip I use my ha ip, port 10000 protocol DC 09 SIA.
In sia configuration in ha I use port 10000 and for account_id I use hex number of my pin code for alarm system.
I enable debug mode in configuraion.yaml and all I get is
2022-11-19 16:11:12.985 DEBUG (MainThread) [pysiaalarm.aio.client] Starting SIA.
When I set up sia I get 6 devices. I don't have moisture and smoke sensors. My alarm is disconnected and pir sensor status is, of course, unavailable.
Maybe I'm doing something wrong, I don't know. All I know that I tried everything that cross my mind and nothing seems to work.
Alarm works, it's connected to amc cloud and I can control it over android app.

[eavanvalkenburg]

hi @dandek01 thanks for reporting, so first off it is important to note a couple of things about how SIA works and how this integration works:

• SIA is event driven, so only when events happen in the alarm system does it send a message, this means that initially all entities in HA are shown as unknown/off, so you can try toggling the alarm on and off to see if messages are sent and received.
• the ADM support spec within SIA is backported and so I am not sure how well that works for all alarms and in general protocols like this live and die with how well they are implemented by alarm system vendors, so there might be something specific in the way.
• In HA you can turn on logging for both the component and the underlying package, so turn on both and then share some logs so I can see if the problem is something I can fix!