Charts Empty States #2380
Labels
:all
Applies to all chart types
:data
Data/series/scales related issue
enhancement
New feature or request
We are currently missing a consistent and unified way of dealing with empty states for charts.
This topic could be bigger or smaller according to our desire to be more or less precise in communicating to the user what is happening and why no information are displayed on a specific chart. There is a little border between overwhelming the user with information and inform users in a quick and simple way.
The most important thing to keep in mind is that this is not a black or white case, we might find ourselves in very different contexts according to the amount of information about both the data series that should be displayed and their domains.
Let's use XY charts as an example and let's also assume for a second that we don't have any document in the specified timerange which is the base to start talking about empty states. We have these few cases:
I see two approaches:
I personally prefer option 1, given the complexity of our product and the skills of a group of users I feel confident that we should share as much as possible to users so that they could be aware of the context and act accordingly.
A preliminary exploration has been done in this direction (as shown in the following image) in order to design all the possible variety of contexts that we might encounter. For each major typology of charts... I am attaching this image as an example but the exploration is bigger and covers more cases, please feel free to reach out to me to get access.
(colors in this image are darker than expected, just to make it more visible)
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