Local Database (with Credentials) is lost after HAOS update to 12.4

[FrankGiesecke]

Problem/Motivation

I've updated my HAOS to version 12.4 - all docker containers are restarted.
After the update, all connections to EMQX where canceled with message "invalid login"
I could not log into the dashboard using my admin password.
But the default password works.
Im EMQX I could see a configured Built-In Database but without any users.

Expected behavior

The Built-In Database should survive OS updates.

Actual behavior

The admin password and the Built-In Database are gone

[whc2001]

I just did a full backup migration to a new server (both old and new setup are Supervised), and seems like the data store of this addon is not backed up at all. After restore it's just like a new instance. I bashed into the container and used emqx ctl data import/export to recover the data from the old to the new instance. I believe if you are running HAOS the things will be much more complicated.

[allout58]

This is critical and has bitten me too

[FrankGiesecke]

Are there any update to this topic?

[sinclairpaul]

In summary, if the hostname changes then this would be an issue as the config appears to be placed within a directory based on it.

This explains migrations to other systems, however it doesn't explain why an OS upgrade would cause the issue.

[whc2001]

In summary, if the hostname changes then this would be an issue as the config appears to be placed within a directory based on it.

This explains migrations to other systems, however it doesn't explain why an OS upgrade would cause the issue.

I later also found that, but trying to move the old config files info the directory of new hostname is not working for me somehow. In the end emqx ctl data import/export worked for me.

[FrankGiesecke]

In summary, if the hostname changes then this would be an issue as the config appears to be placed within a directory based on it.

This explains migrations to other systems, however it doesn't explain why an OS upgrade would cause the issue.

Interesting and good to know.
But in my case, the hostname didn't change.

Is there a simple way to export/import the data from the UI to avoid dealing with docker commands in HAOS?

[whc2001]

In summary, if the hostname changes then this would be an issue as the config appears to be placed within a directory based on it.
This explains migrations to other systems, however it doesn't explain why an OS upgrade would cause the issue.

Interesting and good to know. But in my case, the hostname didn't change.

Is there a simple way to export/import the data from the UI to avoid dealing with docker commands in HAOS?

I don't think so. The EMQX WebUI does not seem to provide this functionality.

[github-actions]

There hasn't been any activity on this issue recently, so we clean up some of the older and inactive issues.
Please make sure to update to the latest version and check if that solves the issue. Let us know if that works for you by leaving a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thanks!

[whc2001]

Not stale

[github-actions]

There hasn't been any activity on this issue recently, so we clean up some of the older and inactive issues.
Please make sure to update to the latest version and check if that solves the issue. Let us know if that works for you by leaving a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thanks!

[allout58]

Not stale

[github-actions]

There hasn't been any activity on this issue recently, so we clean up some of the older and inactive issues.
Please make sure to update to the latest version and check if that solves the issue. Let us know if that works for you by leaving a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thanks!

[allout58]

Still needs to be addressed

[github-actions]

There hasn't been any activity on this issue recently, so we clean up some of the older and inactive issues.
Please make sure to update to the latest version and check if that solves the issue. Let us know if that works for you by leaving a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thanks!

[allout58]

Can we make it so this doesn't keep going stale? Data loss is kinda a critical in my opinion...