Nest Protect integration for Home Assistant looses authentication after home assistant restarts

[channafam]

The problem

Nest Protect integration for Home Assistant looses authentication after every home assistant restart. This issue only started recently.

It’s seems I need to gather issue token and cookies after each restart. Gathering the details now seems to work intermittently. Following the instructions provided https://github.com/iMicknl/ha-nest-protect/tree/beta#retrieving-issue_token-and-cookies, the gathered token and cookie does not always work. Seems I need to follow procedure multiple times before on combination is finally accepted and allows authentication

What version of this integration (ha-nest-protect) has the issue?

0.4.0b5

What version of Home Assistant Core has the issue?

2024.7.0 And previous 2 versions

Device / Model

Nest Protect

Diagnostics information

No response

Home Assistant log

Logs

Copy/paste any log here, between the starting and ending backticks (`)

Additional information

@iMicknl - any thoughts?
No response

[atharayanil]

I am having an identical issue; HA is running off a dedicated NUC [no docker]

[horse-pants]

I'm having the same issue, except tonight no combinations of token / cookie will work

[prenazol]

Same hre: tried several times and the cookies moethod works randomly and whe it works HA looses authentication after a restart.
Never had such issue in the past year.

[channafam]

@ViPeR5000 , and @iMicknl - any suggestions?

[atharayanil]

follow up -- I was able to eventually get this reauthenticated and it's been stable/signed in for 7+days

[jaburges]

using the beta (and master) but after restart I get the LOGGED_OUT issue

[iMicknl]

@channafam I don't have any suggestions at the moment.

[millerim]

This has been happening to me also. I was able to authenticate using the documented procedure, but only once and not since. I keep getting "Unexpected error". Any advice is appreciated.

This seems to be the relevant log entry:

2024-09-01 12:34:04.285 ERROR (MainThread) [custom_components.nest_protect] Flow aborted: already_in_progress
Traceback (most recent call last):
File "/config/custom_components/nest_protect/config_flow.py", line 102, in async_step_account_link
[issue_token, cookies, email] = await self.async_validate_input(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/nest_protect/config_flow.py", line 64, in async_validate_input
await self.async_set_unique_id(nest.user)
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 2389, in async_set_unique_id
raise data_entry_flow.AbortFlow("already_in_progress")
homeassistant.data_entry_flow.AbortFlow: Flow aborted: already_in_progress

UPDATE: I was able to authenticate by deleting all the re-authentication prompts. I didn't have to delete the integration itself. I'm guessing that it can't support more than one authentication flow at a time?

[hausmanconsulting]

This just happened to me as well (I've restarted HA many times in the last month or so and this is the first time I've lost my Nest authentication; I'm still on HA 2024.5.3, no recent updates there).

I wasn't 100% sure what @millerim meant by "deleting all the re-authentication prompts" but when I obtained a new issue token and cookies, I got an error about "invalid flow" when I tried entering them in the authentication popup that showed up when I initially restarted HA. So I closed that popup (which I think is what @millerim was referring to) and I went to settings - integrations - Nest Protect, and selected "Add Entry". Entering my new credentials there worked.

[millerim]

To clarify: each re-authentication entry in the integration page had a “kebab” menu with the option to delete the integration. I deleted both of them and was able to re-authenticate once they were gone.

…

On Sep 2, 2024, at 7:53 PM, Haus ***@***.***> wrote: This just happened to me as well (I've restarted HA many times in the last month or so and this is the first time I've lost my Nest authentication; I'm still on HA 2024.5.3, no recent updates there). I wasn't 100% sure what @millerim <https://github.com/millerim> meant by "deleting all the re-authentication prompts" but when I obtained a new issue token and cookies, I got an error about "invalid flow" when I tried entering them in the authentication popup that showed up when I initially restarted HA. So I closed that popup (which I think is what @millerim <https://github.com/millerim> was referring to) and I went to settings - integrations - Nest Protect, and selected "Add Entry". Entering my new credentials there worked. — Reply to this email directly, view it on GitHub <#341 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AHGOIXHW5NJL4NW3PLCVDYLZUT253AVCNFSM6AAAAABKKLW2H2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRVGM4TAOJQGU>. You are receiving this because you were mentioned.