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return policy.html
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return policy.html
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<html>
<head>
<title>
Flipkart - The E commerce Website
</title>
<link rel="stylesheet" href="https://stackpath.bootstrapcdn.com/bootstrap/4.4.1/css/bootstrap.min.css" integrity="sha384-Vkoo8x4CGsO3+Hhxv8T/Q5PaXtkKtu6ug5TOeNV6gBiFeWPGFN9MuhOf23Q9Ifjh" crossorigin="anonymous">
<style>
.header{background-color: #2874f0; color: aliceblue; height: 50px; text-align: center;}
.container{}
.footer{background-color: #172337; color: wheat; height: 330px; position: fixed; width: 100%; bottom: 0; padding-top: 70px;}
.box1{margin-top: 10px;}
.text1{width: 100%;}
.menu{height: 30px; width: 50px; margin-top: 10px; background-color: white; color: #2874f0; border-radius: 25px;}
.button{background-color: white; padding: 5px; cursor: pointer; height: 30px; width: 150px; color: blue;}
.nav{ background-color: aliceblue; color: blue; font-style: italic; height: 40px; padding: 5px; text-align: center ;}
th, td{ padding: 10px; }
</style>
</head>
<body>
<div class="header row">
<div class="col-sm-1">
<button type="menu" class="menu">...</button>
</div>
<div class="col-sm-2">
<b><h2><i class="box1">Flipkart</i></h2></b>
</div>
<div class="col-sm-6 box1">
<input type="text" class="text1" value="Search for your products here">
</div>
<div class="col-sm-3 box1">
<button class="button"><b><i>Login</i></b></button>
</div>
</div>
<div class="row nav">
<div class="col-sm-2 btn btn-success">
<a>Home</a>
</div>
<div class="col-sm-2 btn btn-success">
<a>Phones</a>
</div>
<div class="col-sm-2 btn btn-success">
<a>TVs</a>
</div>
<div class="col-sm-2 btn btn-success">
<a>Appliances</a>
</div>
<div class="col-sm-2 btn btn-success">
<a>Best Buy</a>
</div>
<div class="col-sm-2 btn btn-success">
<a>About us</a>
</div>
</div>
<div class="container"><br>
<center>
<font size="8"><b>Return Policy</b></font>
</center><br>
<p>Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is
offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products,
the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable
return/replacement policy on the product page for any exceptions to this returns policy and the table below<br><br>
The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.<br><br>
Part 1 – Category, Return Window and Actions possible</p>
<table border="2">
<tr>
<th>Category</th>
<th>Returns Window, Actions Possible and Conditions (if any)</th>
</tr>
<tr>
<td>Lifestyle: Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, etc..<br><br>
Home: Pet Supplies & Rest of Home. (Except Home décor, Furnishing, Home Improvement Tools, Household Items)</td>
<td>10 days<br><br>
Refund or Replacement</td>
</tr>
<tr>
<td>Lifestyle: Watch, Winter Wear (Blazer, Sweatshirt, Scarf, Shawl, Jacket, Coat, Sweater, Thermal, Kid’s Thermal, Track Pant, Shrugs), etc...</td>
<td>14 days<br><br>
Refund, Replacement or Exchange</td>
</tr>
<tr>
<td>Medicine (Allopathy & Homeopathy)</td>
<td>2 days<br><br>
Refund</td>
</tr>
<tr>
<td>Home: Home Improvement Tools, Household Items, Home décor, Furnishing</td>
<td>7 days<br><br>
Refund or replacement</td>
</tr>
<tr>
<td>Books (All books)<br><br>
Sports Equipments (Racquet, ball, support, gloves, bags etc.)<br><br>
Exercise & Fitness Equipments (Home Gym combos, dumbbell etc.)<br><br>
Auto Accessories - Car and Bike accessories (helmets, car kit, media players etc.)</td>
<td>7 days Replacement only<br><br>
Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item.<br><br>
Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.
</td>
</tr>
<tr>
<td>Toys (Remote controlled toys, Learning toys, Stuffed toys etc.)<br><br>
Stationary (Pens, Diary notebooks, Calculators etc.)<br><br>
Musical Instruments (Microphones & Accessories, Guitars, Violins etc.)</td>
<td>10 days Replacement only<br><br>
Free replacement will be provided within 10 days if the product is delivered in defective/damaged condition or different from the ordered item.<br><br>
Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.<br><br>
Non-Returnable - All Wind Instruments (Harmonicas, Flutes etc.) This item is non-returnable due to hygiene and personal wellness.In case these products are delivered in damaged/defective condition or different from the ordered item, we will provide a free replacement.</td>
</tr>
<tr>
<td>No Returns categories</td>
<td>Some products in the above categories are not returnable due to their nature or other reasons. For all products, the policy on the product page shall prevail.<br><br>
You can view the complete list of non-returnable products here.</td>
</tr>
</table>
<p>Part 2 - Returns Pick-Up and Processing<br><br>
In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address<br><br>
During pick-up, your product will be checked for the following conditions:</p>
<table border="2">
<tr>
<th>Category</th>
<th>Conditions</th>
</tr>
<tr>
<td>Correct Product</td>
<td>IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.</td>
</tr>
<tr>
<td>Complete Product</td>
<td>All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present.</td>
</tr>
<tr>
<td>Unsued Product</td>
<td>The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable). Before returning a Mobile/ Laptop/ Tablet, the device should be formatted and Screen Lock (Pin, Pattern or Fingerprint) must be disabled. iCloud lock must be disabled for Apple devices.</td>
</tr>
<tr>
<td>Undamaged Product</td>
<td>The product (including SIM trays/ charging port/ headphone port, back-panel etc.) should be undamaged and without any scratches, dents, tears or holes.</td>
</tr>
<tr>
<td>Undamaged Packaging</td>
<td>The product’s original packaging/ box should be undamaged.</td>
</tr>
</table>
<p>
The field executive will refuse to accept the return if any of the above conditions are not met.<br><br>
For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.<br><br>
Part 3 - General Rules for a successful Return
<ul>
<li>In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.</li>
<li>In cases where a product accessory is found missing/damaged/defective, the seller may either process a replacement of the particular accessory or issue an eGV for an amount equivalent to the price of the accessory, at the seller’s discretion.</li>
<li>During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, these category-specific replacement/return general conditions will be applicable. Click here to know more about Open Box Delivery</li>
<li>For products where installation is provided by Flipkart's service partners, do not open the product packaging by yourself. Flipkart authorised personnel shall help in unboxing and installation of the product.</li>
<li>For Furniture, any product-related issues will be checked by authorised service personnel (free of cost) and attempted to be resolved by replacing the faulty/ defective part of the product. Full replacement will be provided only in cases where the service personnel opines that replacing the faulty/defective part will not resolve the issue.</li>
</ul>
'In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.'
</p>
</div>
<div class="footer">
<div class="row">
<div class="col-sm-3">
<ul>
<li>
Contact us
</li>
<li>
About us
</li>
<li>
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</li>
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</li>
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</li>
</ul>
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<ul>
<li>
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</li>
<li>
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</li>
<li>
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</li>
<li>
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</li>
<li>
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</li>
</ul>
</div>
<div class="col-sm-3">
<ul>
<li>
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</li>
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</li>
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</li>
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</html>