diff --git a/src/app/routes/bridge.ts b/src/app/routes/bridge.ts
index 434fbe21..e2fea80f 100644
--- a/src/app/routes/bridge.ts
+++ b/src/app/routes/bridge.ts
@@ -13,7 +13,17 @@ class BridgeController {
   }
 
   async getUsage(req: Request, res: Response) {
-    const usage = await this.service.User.getUsage((req as AuthorizedRequest).user);
+    let usage; 
+    try{
+      usage = await this.service.User.getUsage((req as AuthorizedRequest).user);
+    }catch(err){
+      console.error(err);
+    }
+
+    if(!usage){
+      console.log('Getting usage without using redis')
+      usage = await this.service.User.getUsageWithoutCache((req as AuthorizedRequest).user)
+    }
 
     res.status(200).send(usage);
   }
diff --git a/src/app/services/user.js b/src/app/services/user.js
index aeb4b499..1bcf2f42 100644
--- a/src/app/services/user.js
+++ b/src/app/services/user.js
@@ -544,6 +544,33 @@ module.exports = (Model, App) => {
     };
   };
 
+  const getUsageWithoutCache = async user => {
+    const targetUser = await Model.users.findOne({ where: { username: user.bridgeUser } });
+
+    const usage = await Model.file.findAll({
+      where: { user_id: targetUser.id, status: { [Op.ne]: 'DELETED' } },
+      attributes: [[fn('sum', col('size')), 'total']],
+      raw: true,
+    });
+
+    driveUsage = parseInt(usage[0].total);
+
+    const backupsQuery = await Model.backup.findAll({
+      where: { userId: targetUser.id },
+      attributes: [[fn('sum', col('size')), 'total']],
+      raw: true,
+    });
+
+    const backupsUsage = parseInt(backupsQuery[0].total ? backupsQuery[0].total : 0);
+
+    return {
+      total: driveUsage + backupsUsage,
+      _id: user.email,
+      drive: driveUsage || 0,
+      backups: backupsUsage,
+    };
+  };
+
   const UpdateUserStorage = async (email, maxSpaceBytes) => {
     const { GATEWAY_USER, GATEWAY_PASS } = process.env;
 
@@ -821,6 +848,7 @@ module.exports = (Model, App) => {
     recoverPassword,
     invite,
     deactivate,
+    getUsageWithoutCache,
     confirmDeactivate,
     findWorkspaceMembers,
     UserAlreadyRegisteredError,