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3RD Room Crash on iOS #190

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sgangwan opened this issue Oct 30, 2018 · 2 comments
Open

3RD Room Crash on iOS #190

sgangwan opened this issue Oct 30, 2018 · 2 comments

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@sgangwan
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sgangwan commented Oct 30, 2018

When I try to enter a third room (doesn't matter what order I go in) the experience redirects me to the home page.

This is an old project exported as a zip file from production and then imported onto staging. I've added one room and a couple new annotations.

This issue only occurs on iOS, it's smooth on Android.

user - [email protected]
pass - testvr728TEST

Experience: 3602 Bethoven
screen shot 2018-10-30 at 2 56 44 pm

Phone notification:
img_0007

Page that I'm redirected to:
img_0009

@batchku
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batchku commented Jan 10, 2020

Vertex commented:

We are going to evaluate what it is the most possible that can be resolved, A-frame does not officially support IOS, we have to see how big the error is, to see how viable it is to give a solution to the error

I'm looking at this reference:
https://aframe.io/docs/1.0.0/introduction/faq.html

I see limitations with Safari and Gyro's, but not anything categorical about iOS.
Would the iOS issue be resolved if we require users to use Firefox or Chrome on iOS?
Can you test for that?

@ingbenitez
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We tried on IOS Safari with a new project and it doesn't crash when we create a 3RD room.
but when we tried with the old project user - [email protected] / Experience: 3602 Bethoven / we couldn't access
Image from iOS

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