open3d 0.16.0: arm64 conda python unable to import due to '_quadmath_snprintf' not found

[jbotsch-fy]

Checklist

• I have searched for similar issues.
• For Python issues, I have tested with the latest development wheel.
• I have checked the release documentation and the latest documentation (for master branch).

Steps to reproduce the issue

This is likely the same issue as in #5482 but using a pre-built wheel

When installing open3d on a MacBook M1 arm using python 3.9 from the wheel at open3d-0.16.0-cp39-cp39-macosx_12_0_arm64.whl the following error pops up if one uses import open3D:

Error message

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/opt/homebrew/Caskroom/miniforge/base/envs/test_env/lib/python3.9/site-packages/open3d/__init__.py", line 97, in <module>
    from open3d.cpu.pybind import (camera, data, geometry, io, pipelines,
ImportError: dlopen(/opt/homebrew/Caskroom/miniforge/base/envs/test_env/lib/python3.9/site-packages/open3d/cpu/pybind.cpython-39-darwin.so, 0x0002): symbol not found in flat namespace '_quadmath_snprintf'`

Open3D, Python and System information

- Operating system: macOS 12.3 / 
- Python version: Python 3.9.13 / output from `import sys; print(sys.version)`
- Open3D version: output from python: `print(open3d.__version__)`
- System architecture: apple-silicon
- Is this a remote workstation?: no
- How did you install Open3D?: pip open3d-0.16.0-cp39-cp39-macosx_12_0_arm64.whl

Additional information

[jbotsch-fy]

This is likely the same issue as in #5482 but using a pre-built wheel

[jbotsch-fy]

The PR #5613 seems to address this.

[jbotsch-fy]

Not sure who is the right person to address, but e.g. @yxlao or @ssheorey would it be possible to release new builds of open3D 0.16 for apple silicon after #5613 was merged.
The current wheels are broken without #5613.

[mcdenhoed]

I have also run into this issue on an M1 mac using homebrew's python, with open3d 0.16 installed via poetry.

[johnthagen]

I'd like to second @jbotsch-fy's request that new Mac ARM wheels be uploaded for 0.16.0 as they are currently unusable because of this issue.

Thank you ❤️ !

[ianZzzzzz]

I meet this issue on py39 and py38 ,by using "pip install open3d"and install whl file.Of course on Apple M1Pro.

[connorf25]

While we wait for the new Mac ARM wheels to be uploaded, I managed to get it working by installing the previous release:
pip install open3d==0.15.1

[johnthagen]

I managed to get it working by installing the previous release

One unfortunate trade off with using 0.15.1 is that there is no Python 3.10 support, if that's something that is important for a particular project.

[johnthagen]

It looks like 0.16.1 was released with only Mac ARM wheels to solve this:

• https://pypi.org/project/open3d/0.16.1/#files

This does still make it tricky to pin versions, however, as a different version is needed for every other platform.

[johnthagen]

@ssheorey Would you consider adding wheels for all other platforms to the 0.16.1 release on PyPI:

• https://pypi.org/project/open3d/0.16.1/#files

This would make it much easier for users of Open3D target multiple operating systems and architectures. Thanks.

[johnthagen]

Until either all missing wheels are added to 0.16.1, or the next release is published, here is a workaround snippet that can be used with Poetry to lock and install the correct wheels based on the platform:

Edit: Updated

[tool.poetry.dependencies]
open3d = [
    { version = "0.16.0", markers = "sys_platform != 'darwin'" },
    { version = "0.16.1", markers = "sys_platform == 'darwin'" },
]

[ssheorey]

v0.16.1 wheels are now available for both arm64 and x86_64 for macOS only. We do not plan to release v0.16.1 wheels for other platforms, since the bug does not affect them. Thanks @johnthagen for sharing the lockfile - the platform_machine check should be skipped, since v0.16.1 is a bug fix for x86_64 as well (for a different bug). If you use a requirements.txt file instead, you can use this to lock to v0.16:

open3d==0.16.0; sys_platform != 'darwin'
open3d==0.16.1; sys_platform == 'darwin'

[johnthagen]

I wanted to point out, for those using Poetry, using 0.16.1 for x86 Mac will lead to missing dependencies during lock/installation. See this issue for more details:

• Open3d 0.16.1 fails to install correct dependencies under Poetry #5747